Search found 1564 matches
- Tue May 21, 2024 9:31 am
- Forum: Advanced Topics
- Topic: MariaDB database storage engines
- Replies: 3
- Views: 110
Re: MariaDB database storage engines
Do you have a roadmap as to where OD is headed with their MariaDB support? I'm not aware of any kind of roadmap. I remember that there was an Oracle option a while back that fell out of favor. One of my friends asked why there was no support for PostgreSQL too. Is the SQL code specific to MySQL/Mar...
- Mon May 20, 2024 4:17 pm
- Forum: Advanced Topics
- Topic: MariaDB database storage engines
- Replies: 3
- Views: 110
Re: MariaDB database storage engines
What is the default storage engine for the opendental database on new OD installs? MyISAM. It is simple and easy to support. It is also easy to make and restore backups with. Any thoughts on what version of MariaDB OD is moving to? What are other people using? Current version that Open Dental suppo...
- Mon May 20, 2024 1:23 pm
- Forum: Advanced Topics
- Topic: Database Read/write splitting
- Replies: 6
- Views: 201
Re: Database Read/write splitting
When the Open Dental application inserts a row and then immediately selects it, does that operation occur within the same database connection as the insert or does OD run that select using a separate connection? That decision is left up to the MySQL connector. The connection is often reused but a n...
- Thu May 16, 2024 4:26 pm
- Forum: Developers
- Topic: Is it possible connecting open dental to a remote database?
- Replies: 3
- Views: 178
Re: Is it possible connecting open dental to a remote database?
Sure. There are things like Middle Tier and MariaDB SkySQL.
- Thu May 16, 2024 4:19 pm
- Forum: Advanced Topics
- Topic: Database Read/write splitting
- Replies: 6
- Views: 201
Re: Database Read/write splitting
It will only work if the proxy can give you a 100% money-back guarantee that the non-writing server it chose for you will have the record that was just written. So far, it hasn't worked like that. You'll get instances of Open Dental that will insert a row, immediately attempt to select that row back...
- Thu May 16, 2024 9:20 am
- Forum: Advanced Topics
- Topic: Database Read/write splitting
- Replies: 6
- Views: 201
Re: Database Read/write splitting
I have only heard of problems when splitting database reads and writes. It would be a hefty Feature Request to overhaul the framework of Open Dental to support that paradigm. We have been slowly exposing specific parts of our software (e.g. reports) to read-only servers (e.g. one-way replication) fo...
- Mon May 13, 2024 2:41 pm
- Forum: Developers
- Topic: Cannot compile source code version 22_1 on visual studio
- Replies: 5
- Views: 260
Re: Cannot compile source code version 22_1 on visual studio
It can indeed; Heed the Build section of our Source Code page: IDE - Use Visual Studio 2019 on MS Windows computers. (there are some versions around 17 and 18 that use VS 2017) Open Dental versions 15.3 and greater, use Visual Studio 2012 or 2015. Open Dental versions 12.4 to 15.2, use Visual Studio...
- Mon May 13, 2024 10:12 am
- Forum: Developers
- Topic: Cannot compile source code version 22_1 on visual studio
- Replies: 5
- Views: 260
Re: Cannot compile source code version 22_1 on visual studio
Branch 22_1 compiled just fine for me. Also, OpenDentBusiness.Tooth.GetToothLabelGraphic() seems to be in place:
https://github.com/OpenDental/opendenta ... th.cs#L195
https://github.com/OpenDental/opendenta ... th.cs#L195
- Wed May 01, 2024 1:30 pm
- Forum: Advanced Topics
- Topic: GHL integration with Open Dental
- Replies: 1
- Views: 1451
Re: GHL integration with Open Dental
Can't say I know what GHL is. Maybe reach out to them about the integration?
- Mon Apr 29, 2024 11:10 am
- Forum: Main Forum
- Topic: Web Sched details for website designer
- Replies: 1
- Views: 476
Re: Web Sched details for website designer
Typical use would be to have simple links to your Web Sched URLs on your website somewhere. If you are looking to embed Web Sched into your site then I would point the website designer to our Web Sched Advanced page.
- Wed Apr 24, 2024 4:17 pm
- Forum: Advanced Topics
- Topic: Database Maint. Error
- Replies: 3
- Views: 5066
Re: Database Maint. Error
Apparently this has already been addressed. You need to be at or above the following versions: v23.1.60, v23.2.30, or v23.3.5
- Wed Apr 24, 2024 3:33 pm
- Forum: Advanced Topics
- Topic: Database Maint. Error
- Replies: 3
- Views: 5066
Re: Database Maint. Error
What version of Open Dental are you using?
- Tue Apr 02, 2024 2:41 pm
- Forum: Main Forum
- Topic: Export and Import Fee Schedule
- Replies: 1
- Views: 719
Re: Export and Import Fee Schedule
There is a way to export and import fees. See the Export/Import sections on our Fee Tools page: https://www.opendental.com/manual/feescheduletools.html Which will refer you to Fees Export: https://www.opendental.com/manual/feesexport.html And Fees Import: https://www.opendental.com/manual/feesimport...
- Tue Apr 02, 2024 2:33 pm
- Forum: Developers
- Topic: Middle Tier plugin question
- Replies: 1
- Views: 1529
Re: Middle Tier plugin question
So are the workstations that connect to the Middle Tier server accessing this file, or their local copy? It would seem to be the former, or does this .dll just need to be there on the server for everything to work properly? The answer is both, potentially. It all depends on what methodology your pl...
- Fri Mar 01, 2024 9:13 am
- Forum: Main Forum
- Topic: Where are the OpenDentalCloud local backups stored?
- Replies: 3
- Views: 2009
Re: Where are the OpenDentalCloud local backups stored?
...I very much need to know where I can find them on my systems (which systems, which directories). Open Dental Software manages all cloud backups. If you want them on your local systems then you need to perform the last sentence on that page: "Copies of backups can be requested by contacting Open ...
- Thu Feb 15, 2024 9:26 am
- Forum: Main Forum
- Topic: Changing Interface Icons in Opend Dental
- Replies: 3
- Views: 4702
Re: Changing Interface Icons in Opend Dental
If using v18.4 through v19.4 you can find Theme in the Miscellaneous Setup window. If using v20.1 and above you can vote for FR #14191 - "bring back OD theme". Starting in v20.3 you can change the 'Main Border', 'Main Border Outline', and 'Main Border Text' colors via Definitions: Misc Colors. https...
- Fri Feb 09, 2024 3:09 pm
- Forum: Main Forum
- Topic: Auto fill Sheets Based on Previous Answers
- Replies: 5
- Views: 4367
Re: Auto fill Sheets Based on Previous Answers
Patient Forms can be pre-filled but I don't think Exams can. See the "Pre-Fill Logic" section of the following page in our online manual: https://www.opendental.com/manual/patientform.html
- Thu Feb 08, 2024 11:17 am
- Forum: Developers
- Topic: Update Estimates Only bug in v. 23.3.20?
- Replies: 10
- Views: 5431
Re: Update Estimates Only bug in v. 23.3.20?
Apparently you just need to execute the 'Patient Missing' tool within the Tools tab the Database Maintenance window.
https://www.opendental.com/manual/datab ... tools.html
https://www.opendental.com/manual/datab ... tools.html
- Fri Feb 02, 2024 1:01 pm
- Forum: Developers
- Topic: Update Estimates Only bug in v. 23.3.20?
- Replies: 10
- Views: 5431
Re: Update Estimates Only bug in v. 23.3.20?
I don't want to screw anything up but would this fix my issue? Even if that would fix your issue I would not recommend running a manual query on a live database that manipulates data. Especially over something this trivial. These 'invalid' patients only have TP procedures associated with them. Ther...
- Thu Feb 01, 2024 3:51 pm
- Forum: Developers
- Topic: Update Estimates Only bug in v. 23.3.20?
- Replies: 10
- Views: 5431
Re: Update Estimates Only bug in v. 23.3.20?
Good news: The Update Estimates tool is updating your procedures just fine even though it says 97% Strange news: The unknown 3% is coming from the fact that you have invalid TP procedures in your database. Invalid as in associated with patients that do not exist. There are 6,604 TP procedures, of wh...
- Fri Jan 26, 2024 9:14 am
- Forum: Developers
- Topic: Update Estimates Only bug in v. 23.3.20?
- Replies: 10
- Views: 5431
Re: Update Estimates Only bug in v. 23.3.20?
One of the support members told me that this is a known issue and quoted the following text to me: ...For estimates to calculate correctly you must chart the procedure from the Chart Module then attach them to the appointment. If procedures are added directly to the appointment, you must click into ...
- Tue Jan 23, 2024 9:21 am
- Forum: Developers
- Topic: Custom Software + Open Dental Cloud
- Replies: 4
- Views: 2487
Re: Custom Software + Open Dental Cloud
If a customer moves to OD cloud, is their database just moved to the cloud and are they able to connect to that from either the OD Windows Client or a Web Application? If they move their database to their own cloud, then yes. We have been working on adding features to allow users to do just that. F...
- Tue Jan 23, 2024 9:09 am
- Forum: Developers
- Topic: A little help with password hashes
- Replies: 2
- Views: 1868
Re: A little help with password hashes
Back around 2018 or 2019 someone made an external application that used our libraries to get the MySQL password from the FreeDentalConfig.xml file like you are requesting and a lot of people got hot and bothered by that. You can no longer use our libraries like this in order to get access to the MyS...
- Thu Jan 18, 2024 9:42 am
- Forum: Developers
- Topic: Update Estimates Only bug in v. 23.3.20?
- Replies: 10
- Views: 5431
Re: Update Estimates Only bug in v. 23.3.20?
I tested two different databases using v23.3.24 (which I would imagine is the same as v23.3.20) and both made it to 100% just fine.
There might be something unique with your database. I would recommend calling support and giving us a copy of your database so that we can inspect it.
There might be something unique with your database. I would recommend calling support and giving us a copy of your database so that we can inspect it.
- Thu Jan 18, 2024 9:22 am
- Forum: Developers
- Topic: Custom Software + Open Dental Cloud
- Replies: 4
- Views: 2487
Re: Custom Software + Open Dental Cloud
Such a 3rd party application / integration is not supported when using Open Dental Cloud. It should consider using the API instead.
- Fri Dec 01, 2023 10:11 am
- Forum: Developers
- Topic: Schedule Module Error in OD Beta v. 23.3.11.0
- Replies: 3
- Views: 4185
Re: Schedule Module Error in OD Beta v. 23.3.11.0
The bug "Middle Tier, Schedule window, clicking Paste or Repeat was crashing the program" has been fixed and will be released with v23.3.13
- Fri Dec 01, 2023 9:15 am
- Forum: Developers
- Topic: Schedule Module Error in OD Beta v. 23.3.11.0
- Replies: 3
- Views: 4185
Re: Schedule Module Error in OD Beta v. 23.3.11.0
This is a fine place to report such issues. I was able to confirm the bug with all of the information you provided, thank you for being so thorough. I will add this to our bug tracker as "Middle Tier, Schedule window, clicking Paste or Repeat crashes the program" and will report back once it has bee...
- Tue Nov 28, 2023 4:46 pm
- Forum: Advanced Topics
- Topic: Slow appointment module
- Replies: 2
- Views: 3352
Re: Slow appointment module
I typically start by using the slow query logger on MySQL to help categorize the slowness; whether it stems from query or software changes.
https://www.opendental.com/manual/slowquerylog.html
https://www.opendental.com/manual/slowquerylog.html
- Tue Nov 28, 2023 4:38 pm
- Forum: Advanced Topics
- Topic: Custom query pop up for dates
- Replies: 1
- Views: 2535
Re: Custom query pop up for dates
It sounds like you are referring to the "Prompt for SET statements" feature behind Query Favorites. Check out the "Run a Favorite Query" section at the bottom of https://www.opendental.com/manual/queryfavorites.html It might be as simple as needing to change your query to start using SET statements ...
- Wed Nov 22, 2023 12:59 pm
- Forum: Developers
- Topic: Building without CDT codes
- Replies: 2
- Views: 2529
Re: Building without CDT codes
The 'stub' version of the CDT.dll can be found in the 'Required dlls' folder. https://github.com/OpenDental/opendental/tree/23_3/Required%20dlls You'll want to follow similar steps that are required for OpenDentalHelp (drop the CDT reference and add it back): Error: The name 'OpenDentalHelp' does no...
- Fri Oct 20, 2023 9:30 am
- Forum: Developers
- Topic: Can you open Open Dental from a URL?
- Replies: 1
- Views: 2515
Re: Can you open Open Dental from a URL?
If your web dashboard can pull off launching Notepad.exe or something similar then it should be able to launch OpenDental.exe and you would just provide it with the desired Command Line Arguments: https://www.opendental.com/manual/commandline.html
- Mon Oct 16, 2023 4:53 pm
- Forum: Developers
- Topic: Unable to build WpfControlsOD.dll
- Replies: 2
- Views: 2611
Re: Unable to build WpfControlsOD.dll
Did you first drop the reference to OpenDentalHelp before trying to add it? The current reference is pointing at the project, which you need to drop. Then you should be able to add the reference to the DLL.
- Mon Oct 16, 2023 4:47 pm
- Forum: Developers
- Topic: Error compiling 22_3 in release mode
- Replies: 1
- Views: 2527
Re: Error compiling 22_3 in release mode
...I am trying to compile in release configuration from branch 22_3 and I am getting the same error as mentioned here https://www.opendentalsoft.com:8085/forum/viewtopic.php?f=3&t=7297&p=32355&hilit=winmd#p32350 the windows.winmd error If I understand correctly, I can exclude the file "windows.winm...
- Thu Sep 28, 2023 8:54 am
- Forum: Developers
- Topic: Long startup times with plugin
- Replies: 3
- Views: 3052
Re: Long startup times with plugin
...Should I be checking the Preference table and skipping those versions below the plugin version in the db? Assuming your scripts do not need to be run every single time your plug-in loads / launches, yes, that's what I would do. ...I always assumed that OD was checking the script against the runn...
- Wed Sep 27, 2023 3:40 pm
- Forum: Developers
- Topic: Long startup times with plugin
- Replies: 3
- Views: 3052
Re: Long startup times with plugin
Version your DB conversion scripts if they aren't already. That way the plug-in loads up in 45-60 seconds once and then subsequent times it'll see that it has already updated to the latest version and load right up. From the 'Hints for Programmers' section: 4. If managing your own database tables, r...
- Thu Sep 14, 2023 3:10 pm
- Forum: Developers
- Topic: Migration script for Version 23.2 - benefit/frequency
- Replies: 3
- Views: 2958
Re: Migration script for Version 23.2 - benefit/frequency
Could you provider some details on the deprecated preferences? where do I find those information? They just held a comma delimited list of procedure codes. They all started with "InsBen..." For Example: ///<summary>Comma delimited list of procedure codes that represent bitewing codes. Defaults to D...
- Mon Sep 11, 2023 9:23 am
- Forum: Developers
- Topic: Migration script for Version 23.2 - benefit/frequency
- Replies: 3
- Views: 2958
Re: Migration script for Version 23.2 - benefit/frequency
No. Wouldn't you just need to change your integration from looking at the deprecated preferences to looking at the new codegroup table? Before: An arbitrary preference dictated a group of codes for very specific benefits (based on how they were set up). After: A structured link is made between the b...
- Wed Aug 30, 2023 10:33 am
- Forum: Developers
- Topic: Loading plugins in second instance of OD
- Replies: 8
- Views: 4711
Re: Loading plugins in second instance of OD
The bug "Plug-ins were not loading in additional instances of Open Dental when using the update sequence" has been fixed and will be released with v23.1.45 and v23.2.15.
https://opendentalsoft.com:1943/ODBugTr ... sions.aspx
https://opendentalsoft.com:1943/ODBugTr ... sions.aspx
- Thu Aug 24, 2023 12:05 pm
- Forum: Developers
- Topic: Missing WpfcontrolsOD.dll in the 23_2 version
- Replies: 1
- Views: 2653
Re: Missing WpfcontrolsOD.dll in the 23_2 version
Reference the project itself. Or is it not compiling for you and thus not putting the dll into the bin folder?
https://github.com/OpenDental/opendenta ... ControlsOD
https://github.com/OpenDental/opendenta ... ControlsOD
- Thu Aug 24, 2023 12:03 pm
- Forum: Developers
- Topic: OD keeps crashing when loading ApptBook
- Replies: 5
- Views: 3811
Re: OD keeps crashing when loading ApptBook
Our testing department was not able to duplicate this as well. The only thing I can think of to do is start hammering you with questions: 1. What OS is being used? 2. What graphics card is being used? 3. What graphics drivers are currently installed? (a lot of times the drivers are old) 4. Is the OS...
- Mon Aug 21, 2023 12:10 pm
- Forum: Developers
- Topic: OD keeps crashing when loading ApptBook
- Replies: 5
- Views: 3811
Re: OD keeps crashing when loading ApptBook
I am unable to duplicate this on my machine but will forward this information to our testing department to see if they have better luck.
- Fri Aug 18, 2023 11:30 am
- Forum: Developers
- Topic: OD keeps crashing when loading ApptBook
- Replies: 5
- Views: 3811
Re: OD keeps crashing when loading ApptBook
My monitor can do some pretty outlandish resolutions (e.g. 3840 x 2160) so I'll play around with them and see if I can duplicate your errors. What kind of cable does your monitor use? Is it HDMI?
Mine is a DisplayPort cable which then goes through a converter into a mini DisplayPort plug.
Mine is a DisplayPort cable which then goes through a converter into a mini DisplayPort plug.
- Fri Aug 18, 2023 11:25 am
- Forum: Developers
- Topic: Loading plugins in second instance of OD
- Replies: 8
- Views: 4711
Re: Loading plugins in second instance of OD
Added the bug "Plug-ins are not loading in additional instances of Open Dental when using the update sequence" to our tracker and I'm training another engineer in the ways of plug-ins.
https://opendentalsoft.com:1943/ODBugTr ... sions.aspx
https://opendentalsoft.com:1943/ODBugTr ... sions.aspx
- Thu Jul 20, 2023 2:12 pm
- Forum: Developers
- Topic: Loading plugins in second instance of OD
- Replies: 8
- Views: 4711
Re: Loading plugins in second instance of OD
That is certainly an elaborate way to confirm my theory. Glad we were able to figure out the exact issue you were running into.
- Wed Jul 19, 2023 8:45 am
- Forum: Developers
- Topic: Loading plugins in second instance of OD
- Replies: 8
- Views: 4711
Re: Loading plugins in second instance of OD
I have a theory based on the description from our website: ...For example, if using version 14.3.23, it would look for MyPlugin14.3.dll. If that file is found, it would replace MyPlugin.dll with the contents of MyPlugin14.3.dll, and then it would load MyPlugin.dll as normal. In a typical setting, th...
- Tue Jul 18, 2023 5:10 pm
- Forum: Developers
- Topic: Loading plugins in second instance of OD
- Replies: 8
- Views: 4711
Re: Loading plugins in second instance of OD
Not that I'm aware of. I just wrote a 'hello world' plug-in and it loaded up in both instances I just tested. using OpenDentBusiness; using System.Windows.Forms; namespace PluginHelloWorld { public class Plugin : PluginBase { public override bool HookAddCode(object sender,string hookName,params obje...
- Wed Jul 12, 2023 2:43 pm
- Forum: Developers
- Topic: Voice command with Perio Chart
- Replies: 4
- Views: 3599
Re: Voice command with Perio Chart
Then it should work for you in theory. Maybe provide more information about the exact PlatformNotSupportedException you are getting by changing the catch to something like catch(PlatformNotSupportedException pnse) { and then providing as much detail from the 'pnse' variable as possible from a debugg...
- Tue Jul 11, 2023 1:16 pm
- Forum: Developers
- Topic: Voice command with Perio Chart
- Replies: 4
- Views: 3599
Re: Voice command with Perio Chart
.NET is throwing a PlatformNotSupportedException. We have found that this is most common with RDP sessions but it could also be with whatever platform you are using Open Dental with. What version of Windows are you using? Are you using a Virtual Machine or anything along those lines of note?
- Thu May 11, 2023 10:32 am
- Forum: Developers
- Topic: Critical error in GetTableConAlreadyOpen
- Replies: 1
- Views: 4283
Re: Critical error in GetTableConAlreadyOpen
What is the client version of Open Dental and what is the server version of Middle Tier being used?
- Sat Apr 29, 2023 7:32 am
- Forum: Developers
- Topic: Field not found: 'OpenDentBusiness.X12object.Segments'
- Replies: 1
- Views: 4597
Re: Field not found: 'OpenDentBusiness.X12object.Segments'
It is no longer a field and is instead a virtual property now. Maybe provide a little more information regarding how you're using it?
- Sat Apr 29, 2023 7:25 am
- Forum: Developers
- Topic: Unable to build Version 23.1 - Platform Toolset cannot be found
- Replies: 4
- Views: 4871
Re: Unable to build Version 23.1 - Platform Toolset cannot be found
You'll need to use Visual Studio 2022 for version 23.1 or you can use version 22.4 with Visual Studio 2019.
https://www.opendentalsoft.com:8085/for ... f=3&t=7981
https://www.opendentalsoft.com:8085/for ... f=3&t=7981
- Fri Mar 31, 2023 2:18 pm
- Forum: Developers
- Topic: Keyboard shortcuts for GM
- Replies: 5
- Views: 20749
Re: Keyboard shortcuts for GM
We took a look at the repo on Github, it looks like the function to move to the GM line already exists, the function just needs to be linked to a keypress as bleeding etc. are. If we were to fork the code, make the change and request a merge, is this something you would be open to? Not via that ave...
- Fri Mar 24, 2023 11:04 am
- Forum: Main Forum
- Topic: Account Balance Bug
- Replies: 6
- Views: 5446
Re: Account Balance Bug
...Something must have changed between version 20.1 and version 20.3 on the backend calculations or conversion script that is throwing this off on a few accounts. The change was "Account Module, NotReceived claim procedures associated to treatment planned procedures were impacting the estimated bal...
- Fri Mar 24, 2023 10:43 am
- Forum: Developers
- Topic: Keyboard shortcuts for GM
- Replies: 5
- Views: 20749
Re: Keyboard shortcuts for GM
Our supported keyboard entry methods are documented on our Perio Chart page: Number Entry: Press the numbers on screen or use your keyboard. On the screen: For numbers greater than 9, click 10 button followed by the second digit (10 + 9 = 19). On your keyboard: For numbers greater than 9, press Ctrl...
- Fri Mar 17, 2023 11:00 am
- Forum: Developers
- Topic: VS2019 still used? C++ v143 code tools indicated in project
- Replies: 3
- Views: 4857
Re: VS2019 still used? C++ v143 code tools indicated in project
It will be set to Visual Studio 2022 (v143) in the '23_1' branch.
- Wed Feb 15, 2023 4:10 pm
- Forum: Developers
- Topic: Designer errors in VS 2022 with 32 bit VirtualWeb.dll
- Replies: 4
- Views: 5786
Re: Designer errors in VS 2022 with 32 bit VirtualWeb.dll
We have just been getting used to editing designer changes in Any CPU (64-bit) mode and running the program in x86 mode (since we are still a 32-bit application).
- Mon Feb 06, 2023 9:52 am
- Forum: Developers
- Topic: ReportingForRDL folder missing
- Replies: 10
- Views: 7121
Re: ReportingForRDL folder missing
The attempted bug fix "Custom Reports that require the ODR library were failing to execute" will be released with v22.3.47 and v22.4.19.
- Fri Feb 03, 2023 3:47 pm
- Forum: Developers
- Topic: ReportingForRDL folder missing
- Replies: 10
- Views: 7121
Re: ReportingForRDL folder missing
The code that was being used from the ODR library was moved/baked into the program (FormRpAccountingGenLedg.cs). So the screenshot you took must be a non-Open Dental entity needing it? I'll go ahead and distribute the ODR.dll with our installer again so that the library is present for anyone that ne...
- Mon Jan 30, 2023 9:51 am
- Forum: Developers
- Topic: Method not found with 5 parameters in OD 22.3
- Replies: 3
- Views: 9851
Re: Method not found with 5 parameters in OD 22.3
public static DataTable GetTableConAlreadyOpen(int serverThread,string command,bool wasSqlValidated,bool isSqlAllowedReportServer=false,bool hasStackTrace=false,bool suppressMessage=false,bool useReportServer=false) https://github.com/OpenDental/opendental/blob/22_3/OpenDentBusiness/Db/DataConnecti...
- Mon Jan 30, 2023 9:45 am
- Forum: Developers
- Topic: No longer allowed to send sql directly.
- Replies: 1
- Views: 4372
Re: No longer allowed to send sql directly.
The purpose of Middle Tier (MT) is to run all queries on the MT server. CRUD methods do not have code present that will cause the MT server to run the query for them. You need to use a method that has the code present to pass the query along to the MT server. E.g. Prefs.UpdateInt(), Prefs.UpdateBool...
- Fri Jan 27, 2023 4:36 pm
- Forum: Developers
- Topic: Method not found with 5 parameters in OD 22.3
- Replies: 3
- Views: 9851
Re: Method not found with 5 parameters in OD 22.3
The most recent version of v22.3 no longer has that method with 5 params; it is now 7 params. It sounds like your version of Open Dental on the workstation does not match the version of your Middle Tier server. It is most commonly the Middle Tier server that is left behind in version. But you should...
- Fri Jan 06, 2023 2:54 pm
- Forum: Main Forum
- Topic: Emailmessage Table Size
- Replies: 1
- Views: 3476
Re: Emailmessage Table Size
Sounds like you just want Feature Request #3276 - "Incoming Email IMAP Access"
https://www.opendental.com/manual/featurerequests.html
https://www.opendental.com/manual/featurerequests.html
- Fri Nov 25, 2022 2:51 pm
- Forum: Developers
- Topic: Integration accessing SQL DB or middle tier
- Replies: 1
- Views: 5043
Re: Integration accessing SQL DB or middle tier
Sounds like you probably want to make your integration with the API instead of directly to the database. Less for you to worry about.
https://www.opendental.com/site/apispecification.html
https://www.opendental.com/site/apispecification.html
- Fri Nov 11, 2022 4:13 pm
- Forum: Developers
- Topic: Web Forms retrieval locale issue
- Replies: 7
- Views: 7475
Re: Web Forms retrieval locale issue
I put you into en-US mode. Your Windows 7 boxes might be able to retrieve Web Forms now.
Sounds like you might want to create a feature request to have us treat the 'en-DE' culture like DD/MM/YYYY for both eClipboard and Web Forms instead of how we are currently treating it; MM/DD/YYYY
Sounds like you might want to create a feature request to have us treat the 'en-DE' culture like DD/MM/YYYY for both eClipboard and Web Forms instead of how we are currently treating it; MM/DD/YYYY
- Wed Nov 09, 2022 9:26 am
- Forum: Main Forum
- Topic: Setting up Email - requires running Services?
- Replies: 1
- Views: 1581
Re: Setting up Email - requires running Services?
You should be able to send emails without the service but you will need to have the Open Dental Service running in order to have the Inbox Receive Interval feature work correctly. Inbox Receive Interval : Set the time, in minutes, to automatically check for and download new emails using Open Dental ...
- Mon Sep 26, 2022 12:43 pm
- Forum: Main Forum
- Topic: When I click on eServices on open dental gives error
- Replies: 1
- Views: 1416
Re: When I click on eServices on open dental gives error
Make sure you entered your registration key correctly in the Registration Key window. You can also call support and have them get connected with you and they'll enter the key for you to make sure it has been entered correctly. https://www.opendental.com/manual/updatefullversion.html This is because:...
- Thu Sep 22, 2022 10:49 am
- Forum: Developers
- Topic: ReportingForRDL folder missing
- Replies: 10
- Views: 7121
Re: ReportingForRDL folder missing
The bug "Custom Reports, brought back the custom RDL reporting system." has been committed and will be released with v22.1.60, v22.2.40, and v22.3.9.
- Wed Sep 14, 2022 4:40 pm
- Forum: Main Forum
- Topic: print labels for insurance carrier
- Replies: 1
- Views: 1454
Re: print labels for insurance carrier
There isn't a quick way that I can think of from within the program. I can only think of running a report like the Insurance Plans Report (or one of the many custom query examples) to get a list of patients that need to be contacted. Then print out a single label for each individual patient on that ...
- Wed Sep 14, 2022 4:26 pm
- Forum: Main Forum
- Topic: Multiple currencies
- Replies: 1
- Views: 1416
Re: Multiple currencies
That is not currently possible. Changing the Region and Language settings on the local computer will let you display the different currency symbols but no exchange rates will be applied.
https://www.opendental.com/manual/regio ... tings.html
https://www.opendental.com/manual/regio ... tings.html
- Wed Sep 07, 2022 1:54 pm
- Forum: Developers
- Topic: Web Forms retrieval locale issue
- Replies: 7
- Views: 7475
Re: Web Forms retrieval locale issue
I finally see where the invalid 'name' parameter is coming from. Allen is right on the money, we are asking the Operating System to create us a CultureInfo object out of the string 'en-DE' and the parameter that the OS needs just happens to be called 'name'. E.g. new CultureInfo(webFormPrefCulture) ...
- Fri Sep 02, 2022 1:39 pm
- Forum: Developers
- Topic: Plugin won't load in debugger (customer db)
- Replies: 7
- Views: 6759
Re: Plugin won't load in debugger (customer db)
We have code like this sprinkled throughout the program on purpose; So that we don't automatically connect to our live services when we are developing. Your users should never run into this problem since they should be using a version of Open Dental that was compiled in Release mode.
- Fri Jul 29, 2022 5:23 pm
- Forum: Advanced Topics
- Topic: Billing Prov NPI must be a 10 digital number error
- Replies: 4
- Views: 15050
Re: Billing Prov NPI must be a 10 digital number error
Cause certain formats require certain things. Not all formats have the same requirements.
- Fri Jul 29, 2022 5:15 pm
- Forum: Developers
- Topic: Strategies to improve Middle Tier performance
- Replies: 2
- Views: 6360
Re: Strategies to improve Middle Tier performance
Controls have no impact on Middle Tier performance. Methods that have RemotingRole (now known as MiddleTierRole) checks at the top of them are typically methods that run queries against the database which are what cause Middle Tier slowness. You want to minimize the number of times you invoke such m...
- Fri Jul 29, 2022 4:57 pm
- Forum: Developers
- Topic: Web Forms retrieval locale issue
- Replies: 7
- Views: 7475
Re: Web Forms retrieval locale issue
I've not seen output like that after retrieving web forms from with Open Dental. Web Forms should support the en-DE culture (which should just act like the en-US culture since we don't do anything specific for it). I've never heard of the parameter name of 'name' before. What version of Open Dental ...
- Wed Apr 06, 2022 12:46 pm
- Forum: Developers
- Topic: Visual Studio 2022 Designer won't load
- Replies: 1
- Views: 5510
Re: Visual Studio 2022 Designer won't load
Short answer: Set your active solution platform to Any CPU and make sure to clean or rebuild the solution. Older versions of Open Dental may also have the 'Prefer 32-bit' check box checked within the project properties Build tab which needs to be unchecked. Restart Visual Studio if forms are still n...
- Wed Mar 31, 2021 1:28 pm
- Forum: Developers
- Topic: Multiple Hook Requests
- Replies: 6
- Views: 14963
Re: Multiple Hook Requests
Functionality of the "Payment Plan Procedures and Credits" window - didn't change from the user's perspective. Functionality of the HookAddCode() - only changed the 3rd parameter's type. Functionality of the new PaymentEdit.ConstructResults Type - drastically different than the previous LoadData typ...
- Tue Mar 30, 2021 3:51 pm
- Forum: Developers
- Topic: Multiple Hook Requests
- Replies: 6
- Views: 14963
Re: Multiple Hook Requests
dcrider, I just overhauled the "Payment Plan Procedures and Credits" window (FormPayPlanCredits.cs) in the head (projected to be 21.2.1 ATM). The 'loadData' parameter that was being passed into the "FormPayPlanCredits.Load_end" hook no longer exists (I deleted both the field and the class it used). ...
- Tue Dec 17, 2019 9:07 am
- Forum: Sharing
- Topic: File Sharing Re-enabled
- Replies: 1
- Views: 15938
Re: File Sharing Re-enabled
File sharing has been turned back on as of December 17th, 2019.
- Wed Dec 04, 2019 9:14 am
- Forum: Sharing
- Topic: File Sharing Re-enabled
- Replies: 1
- Views: 15938
File Sharing Re-enabled
Uploading attachments has been temporarily disabled. This thread topic will be updated as soon as file sharing has been turned back on. Sorry for the inconvenience.
- Wed Jun 19, 2019 10:06 am
- Forum: Main Forum
- Topic: Appointment book printing
- Replies: 2
- Views: 5080
Re: Appointment book printing
There isn't an official way to print the appointment schedule in landscape. This is a good opportunity to let you know about our feature request system:
https://www.opendental.com/manual/featurerequests.html
https://www.opendental.com/manual/featurerequests.html
- Fri Jun 14, 2019 10:20 am
- Forum: Main Forum
- Topic: Auto Code Exit Logic Bug
- Replies: 1
- Views: 4081
Re: Auto Code Exit Logic Bug
We've actually had a few complaints about this over the years. Way back in 2012 we had an engineer explicitly code it this way as a bug fix "Auto code edit window now prevents you from setting up dysfunctional auto codes." because we were getting far more support calls for users having set them up i...
- Mon Jun 10, 2019 3:14 pm
- Forum: Main Forum
- Topic: Colors
- Replies: 2
- Views: 4486
Re: Colors
It sounds like you are referring to what we call Proc Appt Colors.
https://www.opendental.com/manual/apptv ... olors.html
https://www.opendental.com/manual/apptv ... olors.html
- Fri Jun 07, 2019 9:09 am
- Forum: Advanced Topics
- Topic: OneDrive
- Replies: 3
- Views: 8863
Re: OneDrive
However, this is only helpful if each of these unique OneDrive paths on each computer point to the same OneDrive account. If each doctor / computer has a different OneDrive account you have defeated the purpose. I just assumed this was not the case.
- Fri Jun 07, 2019 9:06 am
- Forum: Advanced Topics
- Topic: OneDrive
- Replies: 3
- Views: 8863
Re: OneDrive
Maybe you could go to each computer and make a symbolic link from a folder path that all three computers know about to the corresponding folder of unique path. E.g. create a "C:\Custom\OpenDental\Path" on each computer and then utilize the mklink command to link them to their corresponding "C:\users...
- Thu Jun 06, 2019 5:02 pm
- Forum: Main Forum
- Topic: Perio exam/charting showing "DOC" instead of hygienist
- Replies: 2
- Views: 4662
Re: Perio exam/charting showing "DOC" instead of hygienist
It gets set to the patient's primary provider which is set via the Edit Patient Information window. https://www.opendental.com/manual/patientedit.html It would be a feature request to override the patient provider with the provider linked to the user currently logged in (if the user is even linked t...
- Thu Jun 06, 2019 4:42 pm
- Forum: Developers
- Topic: Document.Import with a document description
- Replies: 2
- Views: 7628
Re: Document.Import with a document description
There is no such thing as a Document.Import method. Are you referring to ImageStore.Import()? That method returns a Document object which is the object that should have the Description field set after Import is invoked. I don't fully understand your FYI, are you trying to say that the "Item Info" wi...
- Tue May 28, 2019 6:43 am
- Forum: Main Forum
- Topic: Importing emails from gmail.
- Replies: 5
- Views: 8501
Re: Importing emails from gmail.
Correct, POP3 is currently supported while IMAP is feature request #3276
https://www.opendental.com/manual/featurerequests.html
https://www.opendental.com/manual/featurerequests.html
- Thu May 23, 2019 9:25 am
- Forum: Main Forum
- Topic: OD crashes when importing scanned documents
- Replies: 5
- Views: 8362
Re: OD crashes when importing scanned documents
Do you get an error message before it crashes? If so, what does it say? If not, can you go into your Windows Event Viewer and look for any Application Errors that are for Open Dental and report what information that has? Also, what is the exact version of Open Dental that you are using? We release s...
- Tue May 21, 2019 2:21 pm
- Forum: Developers
- Topic: Bad Database Design Spotlight
- Replies: 8
- Views: 17778
Re: Bad Database Design Spotlight
We have been wanting to release a 64 bit version of Open Dental (and thus would package the 64 bit version of MySQL with it) but have been focusing on other necessities. E.g. making a smooth and semi-automated MySQL upgrade tool so we can get all of our users off of MySQL 5.5.
- Tue May 21, 2019 9:08 am
- Forum: Developers
- Topic: Bad Database Design Spotlight
- Replies: 8
- Views: 17778
Re: Bad Database Design Spotlight
We're not perfect, but we try really hard to keep the "waste" down. On top of that we try and clean up after ourselves when we discover that it would take too much time to rewrite a wasteful system to be more efficient. E.g. we clean up the signalod table after a while because the data is no longer ...
- Mon May 13, 2019 2:03 pm
- Forum: Developers
- Topic: DB Export of QueryList Examples
- Replies: 3
- Views: 6511
Re: DB Export of QueryList Examples
The main page that loads (with no filters) should be every query that we have available (hence it takes so long to load). I have not verified this information recently so it might be wrong but was true back in the day (8 years ago).
- Thu May 09, 2019 9:01 am
- Forum: Main Forum
- Topic: How often do I need to update
- Replies: 5
- Views: 8355
Re: How often do I need to update
I am not sure what version is beta version?... Our home page will shows a brief description of our latest versions along with links to a more detailed breakdown of what is new in each corresponding version. (beta) - Version 19.1 - Dynamic Chart module. Patient Dashboard. Help Feature. https://www.o...
- Wed May 08, 2019 8:59 am
- Forum: Main Forum
- Topic: How often do I need to update
- Replies: 5
- Views: 8355
Re: How often do I need to update
We debug the software every single day (sans holidays). You can keep track of what we are doing at all times via our Bug Tracker: https://opendentalsoft.com:1943/ODBugTracker/PreviousVersions.aspx If you are on the Beta version of our software then you should update often. If you are on older versio...
- Thu May 02, 2019 9:36 am
- Forum: Main Forum
- Topic: Importing emails from gmail.
- Replies: 5
- Views: 8501
Re: Importing emails from gmail.
There isn't a way to copy and paste email from GMail but you can sync your entire GMail account with Open Dental so that incoming emails automatically show up within Open Dental. Incoming Email Settings https://www.opendental.com/manual/emailbyuser.html and then set the Inbox Receive Interval https:...
- Fri Apr 26, 2019 8:16 am
- Forum: Main Forum
- Topic: Multiple Cell numbers
- Replies: 1
- Views: 3832
Re: Multiple Cell numbers
I can only speak for Open Dental integrated texting which will not honor comma delimited numbers for texting multiple recipients. That would be a feature request.
E.g. FR #5967 - Multiple Wireless phone numbers for text reminders
https://www.opendental.com/manual/featurerequests.html
E.g. FR #5967 - Multiple Wireless phone numbers for text reminders
https://www.opendental.com/manual/featurerequests.html
- Fri Apr 19, 2019 9:11 am
- Forum: Developers
- Topic: Need Help with HL7 out bound message
- Replies: 1
- Views: 4070
Re: Need Help with HL7 out bound message
Download the HL7 standard for the types of messages you need to pull out and parse any pertinent data for your separate database.
http://www.hl7.org/
http://www.hl7.org/
- Wed Apr 17, 2019 11:36 am
- Forum: Developers
- Topic: Link on New Patient Reminder Text to fill forms
- Replies: 1
- Views: 3913
Re: Link on New Patient Reminder Text to fill forms
You want to use Web Forms.
https://www.opendental.com/manual/webforms.html
Once setup, the URL that you should use on your web site will be available via the Web Form Setup window.
https://www.opendental.com/manual/webformsupload.html
https://www.opendental.com/manual/webforms.html
Once setup, the URL that you should use on your web site will be available via the Web Form Setup window.
https://www.opendental.com/manual/webformsupload.html
- Mon Apr 15, 2019 12:36 pm
- Forum: Advanced Topics
- Topic: nonhumans submitting webforms
- Replies: 3
- Views: 8248
Re: nonhumans submitting webforms
I would want to create some sort of API for a new web service (kind of like FHIR) that you could call in order to upload said data so that we could scrub it first. I can't have data coming into my database that doesn't adhere to the arbitrary rules that we expect because it could destabilize the web...
- Mon Apr 15, 2019 9:11 am
- Forum: Advanced Topics
- Topic: nonhumans submitting webforms
- Replies: 3
- Views: 8248
Re: nonhumans submitting webforms
The POST-able entity that you need to communicate with is not publicly available. Why not skip the middle man (Open Dental) and make your script directly insert sheets into the database (essentially what Web Forms do in the long run)? Or is there a specific reason that you want to use Web Forms in a...
- Thu Apr 11, 2019 12:33 pm
- Forum: Developers
- Topic: Dental KPI & Metrics
- Replies: 2
- Views: 5638
Re: Dental KPI & Metrics
Our Query Examples page has over 1,000 entries that have been added over the years from requests made by users. I recommend checking that list out if you haven't already done so.
https://opendentalsoft.com:1943/ODQuery ... yList.aspx
https://opendentalsoft.com:1943/ODQuery ... yList.aspx
- Wed Apr 10, 2019 9:37 am
- Forum: Developers
- Topic: Integration Clinic Data with Central Datastore
- Replies: 1
- Views: 4048
Re: Integration Clinic Data with Central Datastore
The only solution we provide that I can think of would be a database merge. https://www.opendental.com/site/conversionsmerge.html We provide a tool that lets you easily access multiple location databases and do small operations against them which is called the Central Enterprise Management Tool (CEM...
- Fri Mar 22, 2019 5:00 pm
- Forum: Advanced Topics
- Topic: 19.1 beta exception on AWS EC2 server
- Replies: 10
- Views: 15816
Re: 19.1 beta exception on AWS EC2 server
Try building in Release mode? Looks like demo credentials were sent over.
- Fri Mar 22, 2019 1:57 pm
- Forum: Advanced Topics
- Topic: 19.1 beta exception on AWS EC2 server
- Replies: 10
- Views: 15816
Re: 19.1 beta exception on AWS EC2 server
That error makes it sound like your database didn't quite finish the 19_1_1 script. Does your preference table contain rows for the following PrefNames? ThemeSetByUser, GlobalUpdateWriteOffLastClinicCompleted
- Mon Mar 18, 2019 2:55 pm
- Forum: Advanced Topics
- Topic: Debugging mySQL Error
- Replies: 1
- Views: 5431
Re: Debugging mySQL Error
Modify the sql_mode parameter to either a blank string or NO_AUTO_CREATE_USER.
- Mon Mar 18, 2019 9:57 am
- Forum: Advanced Topics
- Topic: "Server Time" for timeclock
- Replies: 4
- Views: 8810
Re: "Server Time" for timeclock
I'll see about getting this information into the following page in our manual.
https://www.opendental.com/manual/manage.html
https://www.opendental.com/manual/manage.html
- Mon Mar 18, 2019 9:16 am
- Forum: Advanced Topics
- Topic: "Server Time" for timeclock
- Replies: 4
- Views: 8810
Re: "Server Time" for timeclock
The "Server Time" is a reflection of the time reported by your MySQL server. You can run the following query manually and it should match what is displayed within the Manage module: SELECT NOW() If you need to adjust your server time, or have already done so, then you should restart your MySQL servi...
- Thu Feb 28, 2019 10:51 am
- Forum: Main Forum
- Topic: My Hygienist Deleted a Perio Exam Chart and...
- Replies: 6
- Views: 9398
Re: My Hygienist Deleted a Perio Exam Chart and...
You could restrict your less than perfect employees by putting a date restriction on the PerioEdit permission so that they have to ask a perfect user, such as yourself, before deleting historic exams.
https://www.opendental.com/manual/permissions.html
https://www.opendental.com/manual/permissions.html
- Thu Feb 28, 2019 9:21 am
- Forum: Main Forum
- Topic: My Hygienist Deleted a Perio Exam Chart and...
- Replies: 6
- Views: 9398
Re: My Hygienist Deleted a Perio Exam Chart and...
Correction, apparently we already ask the question "Delete Exam?" and have since before Open Dental 4.7
I only looked at the Delete button from within the Perio Chart window, is there another way your hygienist is deleting exams?
I only looked at the Delete button from within the Perio Chart window, is there another way your hygienist is deleting exams?
- Thu Feb 28, 2019 9:17 am
- Forum: Main Forum
- Topic: My Hygienist Deleted a Perio Exam Chart and...
- Replies: 6
- Views: 9398
Re: My Hygienist Deleted a Perio Exam Chart and...
We typically ask the user if they are sure first before deleting things, I'll create a ticket for this.
- Tue Feb 12, 2019 5:00 pm
- Forum: Advanced Topics
- Topic: human readable in MySQL
- Replies: 5
- Views: 9626
Re: human readable in MySQL
Thanks guys, to clarify for appointment status and insplan.PlanNum there are no tables to join. Status is an enum so no JOIN needed. However, PlanNum is the primary key of a table so odds are you need to JOIN to it from other tables. Basic rule of thumb will be any column that starts with "FK to [t...
- Tue Feb 12, 2019 9:28 am
- Forum: Main Forum
- Topic: Security - Only edit insurance adjustments for current day?
- Replies: 3
- Views: 5646
Re: Security - Only edit insurance adjustments for current d
Correct, the InsWriteOffEdit permission controls the ability to enter write-offs and write-off estimates. The current logic in the program allows you to have a set amount of days (or a specific date) after the DateEntryC (automatically updated when the procedure gets created and when it gets set com...
- Tue Feb 12, 2019 9:10 am
- Forum: Advanced Topics
- Topic: human readable in MySQL
- Replies: 5
- Views: 9626
Re: human readable in MySQL
And if you like to peruse source code you could check out FormQuery.MakeReadable() which contains our monster switch statement that takes raw query results and translates them to the Human Readable version that is displayed to the user via C#.
- Mon Feb 11, 2019 10:07 am
- Forum: Main Forum
- Topic: Query- Partial Signature
- Replies: 2
- Views: 4672
Re: Query- Partial Signature
Agreed.
Side note: A much easier query would be a report that shows any sheets that have a signature field that is not signed. However, that would include sheets with no signature boxes signed, not just the desired "partials".
Side note: A much easier query would be a report that shows any sheets that have a signature field that is not signed. However, that would include sheets with no signature boxes signed, not just the desired "partials".
- Mon Feb 11, 2019 10:03 am
- Forum: Main Forum
- Topic: Security - Only edit insurance adjustments for current day?
- Replies: 3
- Views: 5646
Re: Security - Only edit insurance adjustments for current d
Write-offs aren't technically stored as adjustments in the eyes of Open Dental so they got their own category:
The InsWriteOffEdit permission is what you care to restrict.
https://opendental.com/manual/permissions.html
The InsWriteOffEdit permission is what you care to restrict.
https://opendental.com/manual/permissions.html
- Tue Feb 05, 2019 9:08 am
- Forum: Main Forum
- Topic: Suggestions for general email usage through Open Dental?
- Replies: 4
- Views: 6027
Re: Suggestions for general email usage through Open Dental?
At minimum, does anyone know if it is possible to do an auto-reply through Open Dental? I suppose as an alternative I could set it up through the google side since our email are through G Suite. This may be better anyway so auto-replies don't clutter the OD charting and inbox? Most email service pr...
- Tue Feb 05, 2019 8:59 am
- Forum: Main Forum
- Topic: Invalid Backup Path Error
- Replies: 1
- Views: 3605
Re: Invalid Backup Path Error
Maybe the path is correct and you just forgot to run Open Dental as an administrator and so you don't have access to it? Call in to support and we can help you locate your database and get the backup system working. Or, if you're feeling froggy, you can do it yourself by opening up your Windows "Ser...
- Wed Jan 30, 2019 8:59 am
- Forum: Main Forum
- Topic: Emails not working.
- Replies: 4
- Views: 7008
Re: Emails not working.
From the link you posted: Protocol detection only succeeded in one direction. For FTP and SMTP this is expected. So if you have been using these protocols from your network then you will see these alerts. Email within Open Dental is typically sent via SMTP so I guess this is expected behavior with S...
- Tue Jan 29, 2019 4:35 pm
- Forum: Main Forum
- Topic: Emails not working.
- Replies: 4
- Views: 7008
Re: Emails not working.
Email clients usually give more descriptive errors. I'll see about making a ticket for getting as much raw data as possible and putting it in a different output format but that won't help you tonight. Because it's such a generic error I can only suggest generic things like make sure your firewall is...
- Mon Jan 28, 2019 10:49 am
- Forum: Advanced Topics
- Topic: CEMT over Middle Tier
- Replies: 12
- Views: 17028
Re: CEMT over Middle Tier
Let me know what action you were taking prior to getting that error if you need any help tracking it down.
- Mon Jan 28, 2019 10:29 am
- Forum: Advanced Topics
- Topic: CEMT over Middle Tier
- Replies: 12
- Views: 17028
Re: CEMT over Middle Tier
Verified that v18.4 allowed me to connect to a Middle Tier CEMT. I didn't have time to click around at all so you might stumble upon some bugs (not very many people use the CEMT via MT). The config file logic is written in a strange way in the sense that it requires the other XML nodes to be present...
- Mon Jan 28, 2019 10:14 am
- Forum: Advanced Topics
- Topic: Windows update caused problems
- Replies: 3
- Views: 8531
Re: Windows update caused problems
From our Customer Announcements on the home page: https://www.opendental.com/index.html 01/15/2019 - Windows has released a fix for the error below. See: https://support.microsoft.com/en-us/help/4487345/update-for-windows-7-sp1-and-windows-server-2008-r2 ^which will eventually make it to our announc...
- Mon Jan 28, 2019 10:10 am
- Forum: Advanced Topics
- Topic: CEMT over Middle Tier
- Replies: 12
- Views: 17028
Re: CEMT over Middle Tier
I need to do some testing to make sure Middle Tier is working correctly but assuming that it is, you need to make sure you have an XML node called "MiddleTierAddr" which is where you'll enter your URL / URI for the CEMT Middle Tier web service.
https://www.opendental.com/manual/cemtsetup.html
https://www.opendental.com/manual/cemtsetup.html
- Fri Jan 25, 2019 9:00 am
- Forum: Developers
- Topic: Add Patient Fields in Date data type
- Replies: 1
- Views: 4106
Re: Add Patient Fields in Date data type
That bug, "Patient Fields, date and currency types were not being saved to the database", was fixed and released with v18.4.19 and will be released with v18.3.46
https://opendentalsoft.com:1943/ODBugTr ... .aspx#18.3
https://opendentalsoft.com:1943/ODBugTr ... .aspx#18.3
- Tue Jan 22, 2019 12:28 pm
- Forum: Developers
- Topic: Open Dental V16
- Replies: 1
- Views: 3794
Re: Open Dental V16
Hello test,
There was no trial version for v16.
There was no trial version for v16.
- Sun Jan 13, 2019 7:14 am
- Forum: Advanced Topics
- Topic: Avoiding server conflicts
- Replies: 13
- Views: 17757
Re: Avoiding server conflicts
Uninstalling OD does not remove the services it installs. I have no idea if they phone home once OD is uninstalled. As a precaution, I have blocked internet access for the VM at the router level. JLM That's because the installer doesn't install the services. More of a head's up to let you know your...
- Tue Jan 08, 2019 10:04 am
- Forum: Advanced Topics
- Topic: Avoiding server conflicts
- Replies: 13
- Views: 17757
Re: Avoiding server conflicts
That's because the installer doesn't install the services.JLM wrote:Uninstalling OD does not remove the services it installs. I have no idea if they phone home once OD is uninstalled. As a precaution, I have blocked internet access for the VM at the router level.
JLM
- Tue Jan 08, 2019 9:26 am
- Forum: Main Forum
- Topic: Changing deceased account Guantor
- Replies: 5
- Views: 7280
Re: Changing deceased account Guantor
...looking for a script/SQL to create a list of deceased patients set as account Guarantors. Getting a list of deceased patients that are set as the guarantor is a very simple query that might even be helpful for other users some day in the future. I'd recommend filling out a query request so that ...
- Mon Jan 07, 2019 12:31 pm
- Forum: Main Forum
- Topic: Changing default recall email text
- Replies: 1
- Views: 3508
Re: Changing default recall email text
For manual Recall reminders:
https://www.opendental.com/manual/recallsetup.html
For Web Sched Recall reminders:
https://www.opendental.com/manual/webschedverify.html
https://www.opendental.com/manual/recallsetup.html
For Web Sched Recall reminders:
https://www.opendental.com/manual/webschedverify.html
- Mon Jan 07, 2019 9:08 am
- Forum: Advanced Topics
- Topic: Avoiding server conflicts
- Replies: 13
- Views: 17757
Re: Avoiding server conflicts
Can I simply uninstall OpenDental from my copy of the server but leave mysql running and serving the opendental DB? ie. Does opendental itself have to be installed on the server for the workstations to operate? Open Dental is not required to be installed for MySQL to run / serve the database (lots ...
- Thu Jan 03, 2019 9:25 am
- Forum: Advanced Topics
- Topic: Possible bug 18.4.10 beta
- Replies: 2
- Views: 6373
Re: Possible bug 18.4.10 beta
I see how this could happen sometimes. I'll create a bug ticket and get someone on it ASAP.
- Wed Jan 02, 2019 2:18 pm
- Forum: Developers
- Topic: OD 18.4 beta runtime error
- Replies: 8
- Views: 15430
Re: OD 18.4 beta runtime error
You don't need to have any MySQL connector installed (at least I don't have any installed) but it doesn't hurt if you do. I found where we had too much specificity in our reference to the MySql.Data.dll and fixed it (revision 21616).
- Wed Jan 02, 2019 1:59 pm
- Forum: Developers
- Topic: OD 18.4 beta runtime error
- Replies: 8
- Views: 15430
Re: OD 18.4 beta runtime error
There must be something hard-coded to our directory setup because it works fine for me until I create a brand new checkout in a strange location. I'll see if I can't find where the path assumption is being made instead of using a relative path.
- Wed Jan 02, 2019 12:28 pm
- Forum: Developers
- Topic: OD 18.4 beta runtime error
- Replies: 8
- Views: 15430
Re: OD 18.4 beta runtime error
Your solution is acting like it doesn't have the "xDataConnectionBase" project... That or it can't access it for whatever reason. Double check that you have that project and that it can compile. DataConnectionBase .DataConnection.NonQ(System.String, Boolean, System.String, System.String, Boolean, My...
- Wed Jan 02, 2019 8:55 am
- Forum: Main Forum
- Topic: 2019 CDT Codes...Cleanings Category and Space Maintainers?
- Replies: 5
- Views: 7663
Re: 2019 CDT Codes...Cleanings Category and Space Maintainer
Issue verified and added to our bug tracker.
https://opendentalsoft.com:1943/ODBugTr ... sions.aspx
https://opendentalsoft.com:1943/ODBugTr ... sions.aspx
- Fri Dec 28, 2018 5:16 pm
- Forum: Main Forum
- Topic: 2019 CDT Codes...Cleanings Category and Space Maintainers?
- Replies: 5
- Views: 7663
Re: 2019 CDT Codes...Cleanings Category and Space Maintainer
I'll have someone look into this. What version of Open Dental are you using?
- Tue Dec 18, 2018 2:53 pm
- Forum: Developers
- Topic: Compiler errors in the latest code online.
- Replies: 7
- Views: 9656
Re: Compiler errors in the latest code online.
My NuGet Manager for the OpenDental solution says: MySql.Data by Oracle (v8.0.13) <= I don't think this is necessary but doesn't hurt Newtonsoft.Json by James Newton-King (v12.0.1) <= this is a known requirement ^ However, the actual version of JSON installed is v9.0.1 so I don't know why the manage...
- Mon Dec 17, 2018 2:16 pm
- Forum: Developers
- Topic: Compiler errors in the latest code online.
- Replies: 7
- Views: 9656
Re: Compiler errors in the latest code online.
Severity Code Description Project File Line Suppression State Error CS0246 The type or namespace name 'CodeBase' could not be found (are you missing a using directive or an assembly reference?) OpenDentalCloud X:\ceysoft\CeysoftUI\OpenDental\OpenDental18_3_1\OpenDentalCloud\Storage\Dropbox.cs 1 Act...
- Sun Dec 16, 2018 7:16 am
- Forum: Developers
- Topic: Compiler errors in the latest code online.
- Replies: 7
- Views: 9656
Re: Compiler errors in the latest code online.
That error is due to the version of C# you are using which is not able to understand the null-conditional operator. You simply need to upgrade to at least C# version 6.0 https://docs.microsoft.com/en-us/dotnet/csharp/language-reference/language-specification/expressions#null-conditional-operator I'l...
- Fri Dec 14, 2018 4:24 pm
- Forum: Developers
- Topic: Compiler errors in the latest code online.
- Replies: 7
- Views: 9656
Re: Compiler errors in the latest code online.
What's one of the errors (or several of them)?
- Fri Dec 14, 2018 4:22 pm
- Forum: Main Forum
- Topic: Appointment views - problem
- Replies: 4
- Views: 6386
Re: Appointment views - problem
The bug "Appointment module, appointment grid didn't redraw properly when changing the view sometimes." has been fixed and will be released with v18.3.35 and v18.4.5.
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Fri Dec 14, 2018 9:05 am
- Forum: Developers
- Topic: 18.4 Conversion corrupted DB
- Replies: 5
- Views: 8244
Re: 18.4 Conversion corrupted DB
Looks like you need to reinstall the Open Dental v18.4 or try from a different computer. I double checked that v18.4.4 can successfully upgrade a database. If you continuously get this error, please call in to support and we'll troubleshoot or get a copy of your database for closer inspection. Are w...
- Thu Dec 13, 2018 4:18 pm
- Forum: Developers
- Topic: SVN Guest Credentials
- Replies: 0
- Views: 12306
SVN Guest Credentials
The latest update to our SVN Server has removed the ability to have an anonymous user in order to checkout source code. The following credentials should be used in order to download our source code:
https://www.opendental.com/site/sourcecode.htmlusername: guest
password: od123
- Thu Dec 13, 2018 9:16 am
- Forum: Main Forum
- Topic: Login required for OD SVN server?
- Replies: 3
- Views: 5387
Re: Login required for OD SVN server?
We had to upgrade our SVN server and it seems VisualSVN removed the ability to have an anonymous user. Use the following credentials:
UserName: guest
Password: od123
UserName: guest
Password: od123
- Thu Dec 13, 2018 9:07 am
- Forum: Main Forum
- Topic: Appointment views - problem
- Replies: 4
- Views: 6386
Re: Appointment views - problem
That's very helpful information, I'll forward that to the engineer that is working on the basic redraw bug that he found and have him make sure the vertical monitor scenario works as well.
- Wed Dec 12, 2018 3:04 pm
- Forum: Main Forum
- Topic: Appointment views - problem
- Replies: 4
- Views: 6386
Re: Appointment views - problem
What version of Open Dental are you using? Although I can't duplicate an exception there does seem to be a problem with redrawing an appointment view that changes the rows per increment value. We'll create a bug ticket and get working on that. http://opendentalsoft.com:1942/ODBugTracker/PreviousVers...
- Thu Dec 06, 2018 2:43 pm
- Forum: Developers
- Topic: Question about Appointment table
- Replies: 2
- Views: 4776
Re: Question about Appointment table
Hi, if an appointment is changed, e.g. scheduled time changed, AptNum should still be the same, right? Correct, the AptNum will stay the same in this and most other scenarios when editing the appointment. If I need to cancel an appointment, then simply delete the row with AptNum=XXX, right? No. Whe...
- Tue Dec 04, 2018 9:47 am
- Forum: Developers
- Topic: Backward Compatible-Issue PrefC.GetString & PrefC.GetInt
- Replies: 3
- Views: 5708
Re: Backward Compatible-Issue PrefC.GetString & PrefC.GetInt
There is a possibility that our multiple clients are using a different version. They will have different business layers, right? That is correct. How do you think is the best approach to maintain backward compatibility. Should we stop using the business layer? Open Dental does not honor backward co...
- Mon Dec 03, 2018 10:30 am
- Forum: Developers
- Topic: Backward Compatible-Issue PrefC.GetString & PrefC.GetInt
- Replies: 3
- Views: 5708
Re: Backward Compatible-Issue PrefC.GetString & PrefC.GetInt
There was a couple of versions where large customers were having significant slowness with caching data and we had a temporary bug fix in place that took an optional parameter (dictionary of prefs). The bug was finally fixed the correct way and the optional parameter was removed. Thus you need to si...
- Fri Nov 30, 2018 1:28 pm
- Forum: Main Forum
- Topic: Unable to view images
- Replies: 1
- Views: 3729
Re: Unable to view images
What version of Open Dental are you currently using and how are you storing images (found in Edit Paths window)?
https://www.opendental.com/manual/paths.html
https://www.opendental.com/manual/paths.html
- Mon Nov 26, 2018 4:19 pm
- Forum: Main Forum
- Topic: Getting error while fetching data by query from middletier
- Replies: 2
- Views: 4960
Re: Getting error while fetching data by query from middleti
The bug "Middle Tier, invoking Meth.GetTableLow() from a plug-in was causing an error" is fixed and will be released with v18.2.48 and v18.3.27. Your users need to update their version of Open Dental in order for your plug-in to start working in a Middle Tier environment again. http://opendentalsoft...
- Fri Nov 23, 2018 9:43 am
- Forum: Main Forum
- Topic: Getting error while fetching data by query from middletier
- Replies: 2
- Views: 4960
Re: Getting error while fetching data by query from middleti
I verified that this is an issue and will create a bug ticket for it and get back to you once I know more.
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Fri Nov 23, 2018 9:11 am
- Forum: Developers
- Topic: Plugins and middle tier
- Replies: 1
- Views: 4204
Re: Plugins and middle tier
As long as they are at or above v14.3 plug-ins should 'just work' for Middle Tier users.
https://www.opendental.com/manual/version14_3.html
Code: Select all
Plug-ins now supported in Middle Tier.
- Sun Nov 18, 2018 10:32 am
- Forum: Developers
- Topic: Plugin access to forms
- Replies: 2
- Views: 4846
Re: Plugin access to forms
I read your post again but this time slowly, carefully chewing on every word and I think I understand your specific conundrum. Your plugin project must not have a reference to CodeBase thus it must not know what an ODForm even is in the first place. Simply add a reference to CodeBase in your plugin ...
- Sat Nov 17, 2018 7:51 am
- Forum: Developers
- Topic: Plugin access to forms
- Replies: 2
- Views: 4846
Re: Plugin access to forms
All Open Dental forms are technically "System.Windows.Forms.Form"s by way of inheritance; FormPatientEdit > ODForm > ODFormAbs > Form Therefore, you must not have told the compiler what your local "formPatientEdit" is so it has no idea how to treat it, thus it treats it like Object (the father of us...
- Tue Nov 13, 2018 4:28 pm
- Forum: Main Forum
- Topic: Add column for assistant busy or not?
- Replies: 1
- Views: 3552
Re: Add column for assistant busy or not?
I believe you can add a provider bar for the assistant: View Operatories / View Provider Bars
https://www.opendental.com/manual/appoi ... reate.html
https://www.opendental.com/manual/timebars.html
https://www.opendental.com/manual/appoi ... reate.html
https://www.opendental.com/manual/timebars.html
- Tue Nov 13, 2018 9:42 am
- Forum: Main Forum
- Topic: address labels
- Replies: 1
- Views: 3629
- Wed Nov 07, 2018 2:32 pm
- Forum: Developers
- Topic: Security permissions
- Replies: 2
- Views: 5017
Re: Security permissions
Are security permissions now read/written from/to usergroupattach or userod? Security permissions are linked to user groups and the userod.UserGroupNum was deprecated in favor of the usergroupattaches table. userod.UserGroupNum : Deprecated. Use UserGroupAttaches to link Userods to UserGroups. http...
- Fri Nov 02, 2018 11:18 am
- Forum: Developers
- Topic: ImageFolder sometimes empty
- Replies: 1
- Views: 3862
Re: ImageFolder sometimes empty
We dynamically create them on the fly. You will be interested in invoking OpenDentBusiness.ImageStore.GetPatientFolder(). I would recommend calling that method instead of trying to do what it does on your own cause you could cause some angry doctors if you mess with the image folders in an odd way (...
- Fri Nov 02, 2018 11:14 am
- Forum: Developers
- Topic: Minimum target Open Dental/Windows versions
- Replies: 1
- Views: 3958
Re: Minimum target Open Dental/Windows versions
We see all kinds of versions of Windows out in the wild. From an Open Dental perspective we try and support all versions of Windows that Microsoft supports. We don't hesitate to drop support for an OS (e.g. Window XP) when Microsoft drops support for it. https://www.opendental.com/site/computerrequi...
- Mon Oct 29, 2018 9:36 am
- Forum: Developers
- Topic: Access to Open Dental 18.1 (or other builds)
- Replies: 9
- Views: 11855
Re: Access to Open Dental 18.1 (or other builds)
...Cheap copies are similar to hard links in Unix, which means that instead of making a complete copy in the repository, an internal link is created, pointing to a specific tree/revision. As a result branches and tags are very quick to create, and take up almost no extra space in the repository. I ...
- Fri Oct 26, 2018 1:36 pm
- Forum: Advanced Topics
- Topic: Upgrading to MySQL 8.0
- Replies: 5
- Views: 9786
Re: Upgrading to MySQL 8.0
There are several default settings that MySQL has chosen that slow the system down significantly.
e.g. setting eq_range_index_dive_limit to 0 would probably speed up your system.
https://dev.mysql.com/doc/refman/8.0/en ... dive_limit
e.g. setting eq_range_index_dive_limit to 0 would probably speed up your system.
https://dev.mysql.com/doc/refman/8.0/en ... dive_limit
- Fri Oct 26, 2018 8:57 am
- Forum: Advanced Topics
- Topic: Upgrading to MySQL 8.0
- Replies: 5
- Views: 9786
Re: Upgrading to MySQL 8.0
You're quite lucky that we upgraded our MySQL connector recently otherwise you wouldn't have been able to even connect to a MySQL 8.0 service
- Fri Oct 26, 2018 8:54 am
- Forum: Advanced Topics
- Topic: Upgrading to MySQL 8.0
- Replies: 5
- Views: 9786
Re: Upgrading to MySQL 8.0
...to get from 5.5 to 8.0 is pretty complicated and time consuming. Utilizing the mysql community installer makes the process easier. I had to upgrade from 5.5 to 5.6, and mysql_upgrade the databases. Then to 5.7, and then to 8.0. That's the main reason right there. We're still trying to figure out...
- Sun Oct 21, 2018 7:06 am
- Forum: Developers
- Topic: Access to Open Dental 18.1 (or other builds)
- Replies: 9
- Views: 11855
Re: Access to Open Dental 18.1 (or other builds)
I've been pulling from the same label/tag (opendental18.1)...but in continues to change (new files, version# changes). It also shoots holes in the earlier conversation. Problem : How do I reproduce a specific version of Open Dental? If the About->Help reads "Open Dental 18.1.55"...how would one rep...
- Tue Oct 16, 2018 12:55 pm
- Forum: Main Forum
- Topic: eservices scheduler
- Replies: 2
- Views: 4992
Re: eservices scheduler
Finally found what I was looking for in the "Other Interface Options" on the "Web Sched New Patient" page. https://www.opendental.com/manual/webschednewpatsetup.html Open Dental would have to provide an interface to dictate the color for Web Sched recalls since those URLs are emailed / texted to the...
- Tue Oct 16, 2018 12:48 pm
- Forum: Main Forum
- Topic: eservices scheduler
- Replies: 2
- Views: 4992
Re: eservices scheduler
The color theme can be changed for our Web Sched solutions via the URL. I'm trying to find where we talk about that specifically in our manual. Also, we allow users to use Web Sched in an "embedded" fashion so that it looks like your website. Here is an example of what I'm talking about: http://pati...
- Thu Oct 11, 2018 11:48 am
- Forum: Developers
- Topic: Cannot connect to databse
- Replies: 5
- Views: 7621
Re: Cannot connect to databse
I suggest calling in to support so they can help you get your Trial up and running (e.g. so that you can connect to your database). https://www.opendental.com/contact.html Once you are allowed to connect to the database with the Trial version then we can start having the conversation as to what you ...
- Thu Oct 11, 2018 9:23 am
- Forum: Developers
- Topic: Cannot connect to databse
- Replies: 5
- Views: 7621
Re: Cannot connect to databse
There is no script to run (unless you run our Unit Tests which will technically create a database for you automatically). I highly suggest you read the following page on our website in detail. The second sentence on the page says: REQUIREMENT: You must first install the Trial Version so you can see ...
- Thu Oct 11, 2018 8:57 am
- Forum: Developers
- Topic: Cannot connect to databse
- Replies: 5
- Views: 7621
Re: Cannot connect to databse
You probably just want to invoke DataConnection.SetDb() if you are doing custom coding. Otherwise; just use the Choose Database window when it shows up after launching Open Dental. If you are having a MySQL error then you'll need to provide the specific error so that we can help you with that. If th...
- Wed Oct 10, 2018 8:53 am
- Forum: Main Forum
- Topic: Create template database
- Replies: 6
- Views: 8461
Re: Create template database
We have done it multiple times. We are on monthly support. Check with the conversions department. There is a cost involved but they were able to give us just what you want when we opened satellites. drtmz I did not know that was a thing. Very cool: https://www.opendental.com/site/conversionssplit.h...
- Tue Oct 09, 2018 4:40 pm
- Forum: Main Forum
- Topic: Create template database
- Replies: 6
- Views: 8461
Re: Create template database
Right, there is no "export settings" or "create template database from live database" currently. That would be a feature request.
https://www.opendental.com/manual/featurerequests.html
https://www.opendental.com/manual/featurerequests.html
- Fri Oct 05, 2018 11:01 am
- Forum: Advanced Topics
- Topic: UPDATED VER 18
- Replies: 1
- Views: 5437
Re: UPDATED VER 18
Do you by chance have your year set to only show two digits in your region and language settings? If so then you'll want to keep an eye on the bug that was just reported to us: Providers, blankTerm Dates and Birthdates set to 01/01/2001 if region settings use a two digit year format. http://opendent...
- Tue Oct 02, 2018 5:57 pm
- Forum: Main Forum
- Topic: Create template database
- Replies: 6
- Views: 8461
Re: Create template database
I would just take the blank database from the trial, don't enter any registration key into it, set it up however you want and then distribute copies of that database to anyone in the world.
- Tue Oct 02, 2018 9:01 am
- Forum: Main Forum
- Topic: Win 7 problems
- Replies: 3
- Views: 5670
Re: Win 7 problems
We're a 32bit application. We don't even have a 64bit version of the software to even release to customers so there is something else going on. Feel free to call support and we can look into it for you.
https://www.opendental.com/contact.html
https://www.opendental.com/contact.html
- Wed Sep 26, 2018 9:09 am
- Forum: Main Forum
- Topic: New OD feature?
- Replies: 3
- Views: 5394
Re: New OD feature?
Block a Number To block incoming text messages from a specific mobile number, right click on the text message, then click Block Number. The sender will see the text message as delivered, but it will not appear in Open Dental. Blocked messages cannot be recovered. https://www.opendental.com/manual/t...
- Tue Sep 25, 2018 1:19 pm
- Forum: Main Forum
- Topic: Win 7 problems
- Replies: 3
- Views: 5670
Re: Win 7 problems
Clicking on a user within Open Dental only sets the focus of the form to the Password text box so that you can instantly start typing in your password. I highly doubt that is taking up all of your CPU so it is probably something else running in the background (e.g. filling up cached items, something...
- Mon Sep 24, 2018 8:58 pm
- Forum: Developers
- Topic: Access to Open Dental 18.1 (or other builds)
- Replies: 9
- Views: 11855
Re: Access to Open Dental 18.1 (or other builds)
That is correct. We don't have a public repository that hosts every version in executable format if that is what you're looking for.
- Sun Sep 23, 2018 4:19 pm
- Forum: Main Forum
- Topic: Automatic Lab slip?
- Replies: 2
- Views: 4912
Re: Automatic Lab slip?
Agreed, that would be a nice feature request addition to the "automation" functionality built into Open Dental.
https://www.opendental.com/manual/automation.html
https://www.opendental.com/manual/featurerequests.html
https://www.opendental.com/manual/automation.html
https://www.opendental.com/manual/featurerequests.html
- Sun Sep 23, 2018 4:17 pm
- Forum: Main Forum
- Topic: home Back up
- Replies: 3
- Views: 6556
Re: home Back up
Which you have to turn your MySQL service back on in order to do so. Another way would be to open up your Windows "Service Manager" > find the MySQL service in the list of services > right click > Properties > the "Path to executable" value should start with a path to a .exe file followed by a space...
- Sun Sep 23, 2018 4:11 pm
- Forum: Main Forum
- Topic: school exuse slips
- Replies: 3
- Views: 7064
Re: school exuse slips
I highly recommend using the sheets framework. I think our new trial version has a built-in "patient excuse form" so you might want to check that out and consider using it as a starting point for your school excuse form. The sheets framework is getting more and more robust (in the middle of adding a...
- Sun Sep 23, 2018 4:02 pm
- Forum: Developers
- Topic: Access to Open Dental 18.1 (or other builds)
- Replies: 9
- Views: 11855
Re: Access to Open Dental 18.1 (or other builds)
Every version of Open Dental is publicly available. If you are looking into building your own stable or beta versions then I highly recommend checking out a revision that has a specific version as the commit log. These are officially released builds of Open Dental that are safe to use (not in the mi...
- Fri Sep 21, 2018 1:59 pm
- Forum: Main Forum
- Topic: altered progress notes
- Replies: 3
- Views: 5771
Re: altered progress notes
The only thing that I'm aware of that does that is the Audit Trail: Integrity of Data: In version 14.1 and greater, Open Dental checks to verify the integrity of the audit trail data. Black log entries indicate trusted entries; meaning Open Dental has checked and no changes have been made to the log...
- Tue Sep 11, 2018 10:22 am
- Forum: Main Forum
- Topic: Tooth chart on treatment plan
- Replies: 1
- Views: 4037
Re: Tooth chart on treatment plan
Yes, you can customize your printed treatment plans by using our sheets framework.
https://www.opendental.com/manual/sheetstreatplan.html
https://www.opendental.com/manual/sheetstreatplan.html
- Tue Aug 28, 2018 12:41 pm
- Forum: Main Forum
- Topic: HTML code in emails
- Replies: 7
- Views: 10229
Re: HTML code in emails
The build portion of the version ([major].[minor].[build]) is a poor judge of where a version is within the "cycle". A better indicator would be the date that a version was released in comparison to right now. E.g. v18.2.1 was released on 7/16/2018 which means that v18.2 has been released to the pub...
- Mon Aug 27, 2018 11:12 am
- Forum: Main Forum
- Topic: Backing up the A-Z folder
- Replies: 7
- Views: 13910
Re: Backing up the A-Z folder
Feels like a file is in use and waiting for the resource to be "released" but that kind of issue wouldn't typically happen every time you tried to make a backup...
- Mon Aug 27, 2018 9:12 am
- Forum: Advanced Topics
- Topic: Office Network Build series
- Replies: 3
- Views: 8672
Re: Office Network Build series
That would be most generous of you to share. There are countless people that attempt what you described and you could save many hours of headache by sharing your experience. Commended.
- Wed Aug 22, 2018 11:21 am
- Forum: Main Forum
- Topic: HTML code in emails
- Replies: 7
- Views: 10229
Re: HTML code in emails
HTML templates are not integrated with the new HTML code in emails that was implemented in version 18.2. However, now that we have implemented the technology behind allowing HTML in emails feature requests like #7575 "eReminders & eConfirmations use HTML email", which are template related, can be co...
- Thu Aug 16, 2018 4:29 pm
- Forum: Main Forum
- Topic: Space maintainer graphics
- Replies: 1
- Views: 3890
Re: Space maintainer graphics
That would be feature request #2528. I recommend voting on it so that you are notified when it becomes available.
https://www.opendental.com/manual/featurerequests.html
https://www.opendental.com/manual/featurerequests.html
- Wed Aug 01, 2018 9:21 am
- Forum: Main Forum
- Topic: Order/Inventory management
- Replies: 1
- Views: 4563
Re: Order/Inventory management
Just noting that we have a built-in supply / inventory system within Open Dental if that is what you are looking for.
https://www.opendental.com/manual/supplyinventory.html
https://www.opendental.com/manual/supplyinventory.html
- Fri Jul 20, 2018 9:02 am
- Forum: Advanced Topics
- Topic: Resetting ok to Text Field
- Replies: 3
- Views: 7120
Re: Resetting ok to Text Field
Open Dental doesn't give out queries that manipulate data. All data manipulation should be within the program for security purposes. Therefore a feature request would be required for a tool within the software to do it.
http://www.opendental.com/manual/featurerequests.html
http://www.opendental.com/manual/featurerequests.html
- Thu Jul 19, 2018 2:52 pm
- Forum: Developers
- Topic: Opening OpenDental.sln errors
- Replies: 17
- Views: 29950
Re: Opening OpenDental.sln errors
Tried creating an sgen.exe.config file and placed it in every folder where there is an sgen.exe file... still same error showed up. Did you also try the quick fix from that section as well? The quick fix for this error is to right click the OD project, properties, build tab, and at the bottom, chan...
- Thu Jul 19, 2018 9:33 am
- Forum: Developers
- Topic: Opening OpenDental.sln errors
- Replies: 17
- Views: 29950
Re: Opening OpenDental.sln errors
The entire purpose of the Build section at the bottom of that page is to help developers get past common build errors. I'd say it's a good idea to try it out. What have you got to lose?
- Wed Jul 18, 2018 8:52 am
- Forum: Developers
- Topic: Opening OpenDental.sln errors
- Replies: 17
- Views: 29950
Re: Opening OpenDental.sln errors
The "Error: Mixed mode assembly" section on this page might help you. http://www.opendental.com/manual/sourcecode.html Sometimes this error happens when the target framework is not compatible. We did upgrade to .NET 4.5.2 in v18.2 and up, maybe that's giving you grief for some reason. I would expect...
- Mon Jul 16, 2018 11:22 am
- Forum: Main Forum
- Topic: Strange Unhandled Exception
- Replies: 8
- Views: 22369
Re: Strange Unhandled Exception
...If using a 3rd party software to make backups of Open Dental database files, make sure to stop the MySQL service in order to get a guaranteed good backup (tables won't be in use). Backups made from within Open Dental will not have this problem because they utilize MySQL in order to make the back...
- Tue Jul 10, 2018 10:20 am
- Forum: Main Forum
- Topic: override context menu and add new menuItem
- Replies: 15
- Views: 28981
Re: override context menu and add new menuItem
You shouldn't override it, you need to use the object "Sender" and loop through all it's controls and find "menuApt" and then add to it's MenuItems. Know that your new menu item will get wiped out when the user clicks the Appts module button so you'll probably need to add code that first checks to ...
- Mon Jul 09, 2018 12:49 pm
- Forum: Developers
- Topic: Find the User Who's Currently Logged In
- Replies: 11
- Views: 18050
Re: Find the User Who's Currently Logged In
You need to implement some sort of complicated Windows messaging system so the two "free standing" applications can talk to each other because how you are trying to user OpenDentBusiness isn't how applications talk to each other. You can't ask a standalone library (OpenDentBusiness.dll) who the curr...
- Mon Jul 09, 2018 9:36 am
- Forum: Developers
- Topic: Find the User Who's Currently Logged In
- Replies: 11
- Views: 18050
Re: Find the User Who's Currently Logged In
...The following code returns null for user and the second line throws and exception about being unable to connect to any of the specified MySQL hosts. Apparently there is more that I need to know... OD is running and I am logged in... All of those errors point to you not actually being logged into...
- Mon Jun 25, 2018 2:49 pm
- Forum: Main Forum
- Topic: Strange Unhandled Exception
- Replies: 8
- Views: 22369
Re: Strange Unhandled Exception
Although I did not stop mysql noone was logged in at the time of the backup. Open Dental doesn't technically need to be logged in to run queries, it simply needs to be running (e.g. a computer set as the "Computer Name to Receive New Email from" can download emails while no user is logged in). http...
- Mon Jun 25, 2018 2:46 pm
- Forum: Main Forum
- Topic: Strange Unhandled Exception
- Replies: 8
- Views: 22369
Re: Strange Unhandled Exception
Would it be possible for the back-up function to automatically stop the necessary services, back up, then restart them? Better for the average user. Yes, MySQL is just a typical service (on any Operating System) so whatever application you are using as the "back-up function" simply needs to get pri...
- Mon Jun 25, 2018 10:05 am
- Forum: Main Forum
- Topic: Strange Unhandled Exception
- Replies: 8
- Views: 22369
Re: Strange Unhandled Exception
A lot of "hot backups" will have this problem because the tables are still being used which runs the risk of having the tables flagged as corrupt. If using a 3rd party software to make backups of Open Dental database files, make sure to stop the MySQL service in order to get a guaranteed good backup...