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Version 24.4

Known Issues
  • Imaging module Zoom gets reset too frequently

  • Imaging Module unable to select unmounted item with missing image

  • Secure Email Web App: Mobile menu is hidden behind other content on IOS

  • API - Patients POST - patients with same name and DOB but different phone numbers are flagged as duplicates

  • Canada electronic attachments sometimes gives error "Could not find file..."

  • Scanning a document with some printers can break WPF windows

  • User is no longer forced to choose email editing method before response text-field will show

  • ODCloud - Multi page scanning timing out before we return scan results

  • Income Transfer Manager window, claim transfers made upon loading the window are not transferring write-offs for total payments.

  • Dynamic Payment Plan - Unchecking 'Show Attached P&I' Causes UE When An 'Amount Override' Cell Is Selected In Production Grid

  • Procedures Charted As Existing Current Provider Have A Fee Sometimes

  • User Query - Printing Ignores Page Ranges

  • DentalXChange Attachments - Error when sending a claim after an attachment has been sent

  • Edit Referral Attachment window - The Fill Sheet window is modal when opening a saved referral slip

  • Accounting report Profit Loss shouldn't show pennies

  • Income Transfer Manager window, block the user from creating income transfers when an As Total insurance payment exceeds the total value of the claim.

  • FormEmailMessageEdit - An error may occur when sending an email where the subject and body have content

  • Appointment Module - Breaking appointment with multiple monitors can show the break options on the second monitor

  • The 'Sign & Print / View & Print buttons on Insurance Payment Plans can't be used after the Global Lock Date

  • Pearl AI panel label could be stuck at "Uploading" on error

  • Patient Dashboard setup window - The recommended text width in a static text field that is marked as bold is too small and doesn't fit within the dashboard

  • Appointment Module - A Routing Slip with a lot of treatment planned procedures can cause there to be lost information at the page break sometimes

  • Super Statement - Payment Plans Don't Show Correctly Sometimes

  • Fix for Known MariaDB Bug Not Getting Applied

  • FormFeeSchedNotes - The "Add" button slightly overlaps the grid header when zoom is enabled and the nocustomborders.txt file is present

  • Global Lock date is interfering with closing Dynamic Pay Plans

  • DentalXChange - Uploading some images to DXC as claim attachments can trigger UEs that do not crash OD

  • Canadian short date time not displaying correctly in autocomm messages

  • EForm Printer Select Window not Populating

  • CareCredit-Validation Errors are cutoff when more than one error.

  • Payment Plan - A procedure with an adjustment will let you add an amount override to that procedure.

  • Internal statement sheet title says INTERNAL statement

  • Setting the clipboard would sometimes cause an error

  • Default path for CADI bridge has incorrect syntax

  • Appointments broken from the Chart Module shows misleading Audit Trail entry.

  • Printed claims for Medicare Part B to include KX Modifier in Box 30.

  • Alert icon was cut off in Procedure Info window

  • Setting the Zoom to 106% caused text to distort in text boxes when spell check was turned on.

24.4.34 (Beta) Unreleased
  • Patient missing from payplan printing audit trail

24.4.33 (Beta) (USA and Foreign) Released 3/13/2025 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Rename the Individual Procedures report back to Daily Procedures report

  • (Enhancement) Payment window - The security check for the permission "Payment Create" was being enforced after it displayed the Payment window

  • Print All In Category - Cancel button did not cancel printing.

  • Canada - Treatment plan discounts applied to a lab code that is attached to a procedure were not calculated in various parts of the appointment module/appointment view

  • OD Cloud - Program Link Output File Browse Button did not set the correct path

  • "Other" Limitation Benefits with CodeGroups are not excluded from Annual Max

  • Claim Table calls could be too slow

  • Manage Time Cards window, PTO from a previous pay period showed up on subsequent pay periods sometimes.

  • eClipboard - Saved treatment plan PDFs were not linked to the treatment plan

  • Code Group - Codes with a Ddash within them caused UE when opening Family Module with insurance

  • Attachment History window, changed DentalXChange to be all one word

  • Imaging Module - Print All in Category - Added DICOM to unsupported message popup

  • Added Pearl AI license info

  • FrmEFormFillEdit - Removed "Unmatched to Pat" radio button status

  • API Service - Always Install on Dental Office Update

24.4.32 (Beta) (USA and Foreign) Released 3/11/2025
  • (Enhancement) Canada - 'Predetermination rejections' were titled 'Claim rejections'

  • (Enhancement) Canada - Claimstream ROT should not go to the TelusA folder.

  • Save and delete hotkeys didn't work when combo boxes had focus.

  • Sheets- Numbers line up with text

  • Individual Procedures Report - Printing this report was not considering the "Procedure Codes" filter within the grid

  • Canada - Sometimes claims with downgraded procedures were sent to secondary insurance when they shouldn't have been

  • Canada - secondary claims sometimes weren't generated

  • Developer Portal: The export keys functionality could show incorrect dates based on when you exported

  • Referral selection window - Widened the Specialty Column

  • Canada - auto code prompt for composite could show when it shouldn't

  • Custom Aging report - Income transfers could incorrectly impact aging buckets sometimes

  • FormPatientForms - Pre-filling a form did not include the ProcsNoFee and ProcsWithFee grids

  • Imaging Module - Selecting a dcm file that was deleted from the A to Z folder did not show a "File not Found" message

24.4.31 (Beta) (USA and Foreign) Released 3/6/2025
  • (Enhancement) API - Providers POST - add ability to set StateLicense and NationalProvID

  • Individual Procedures report - The report column header names did not match the printed report

  • Accounting report Profit and Loss was showing pennies

  • UE when trying to email a sheet with the Pat Image field in it.

  • eClipbard - toast message appeared behind drawer and popover

  • "Allow multiple Tasks attached to one Appointment" preference had to be checked to send non-appointment tasks to multiple task lists

  • Opening Fee Schedule Notes with clinics disabled threw an error

  • Appointment audit trail was inconsistent when sending to Unscheduled List

  • Opening the Referred Procedure Tracking Report closed the Reports window

  • Chart Letters were showing in the first image category in the Imaging Module

  • Hyphens caused an early line break in Code Group Setup and Edit Forms

  • Flutter - About page did not load

  • Topaz Signatures on eForms were Getting Over-Compressed

24.4.30 (Beta) (USA and Foreign) Released 3/4/2025
  • (Enhancement) API - Add PayPlans GET single

  • (Enhancement) API - Add a ToothInitial table ApiEvent

  • Fill Sheet window - Signatures on filled sheets were not including date and time

  • Net amount of adjustments not showing on invoices when "Balances don't subtract insurance estimates" is enabled

  • Statements sometimes did not saved to the Imaging Module

  • Canada - when dropping insurance Canadian labs did not have their estimates dropped

  • Fee schedule tool - copying from one fee schedule with no Effective Dates to a fee schedule with an Effective Date could clear the effective date

  • Chart Letter documents were showing in the Imaging Module

  • Edit Appointment window - The blocking popup verbiage for the Appointment Move security permission was inconsistent

  • Select Procedure / Select Account Entries window - The filter labels should use "Credit" instead of "Production"

  • Patient Status Setter window - Dropdown was not properly anchored

  • When printing a claim, DateHospitalizationFrom field didn't display if patient hadn't been discharged

  • Account Module had discrepancies between the payment plan grid and other balances

  • Insurance History window - Did not consider all codes for latest date sometimes

24.4.29 (Beta) (USA and Foreign) Released 2/28/2025
  • Exam Sheets window - This window could show a discrepancy in information if an exam sheet was unlocked and edited, but the window was exited instead of saving

  • Web Forms Setup window - The Date Format dropdown wasn't loading correctly sometimes

  • Appointments Module, if user did not properly restart after enabling or clinics, right click could cause crash

24.4.28 (Beta) (USA and Foreign) Released 2/27/2025
  • PayPlan- Days in Advance pref was being used in DPP statements

  • Income Transfer Manager window, creating a transfer incorrectly impacted aging buckets sometimes.

  • Payment window, the Outstanding Charges grid was not considering write-offs on 'As Total' claim payments.

  • Claimprocs were not properly cleaned up after the missing data preference triggers

  • DateHospitalizationFrom/To ClaimForm fields did not get hidden when claim not within date range

  • eClipboard Flutter - Users could spam button clicks

  • API - Add payments POST Refund

24.4.27 (Beta) (USA and Foreign) Released 2/26/2025
  • Edit Fee Schedule window - An error would occur when clicking the Notes button using a middle tier connection

  • Imaging Module, thumbnails could cause OD to crash for cloud storage users

  • eClipboard Flutter - Sheets could be pushed after patient submission

  • Select Image window | Context menu was visible when it should not be

  • Edit Fee Schedule window | Alt+N Auto HotKey didn'tt work

  • Open Dental Cloud, pasting text in WPF forms would not work sometimes

24.4.26 (Beta) (USA and Foreign) Released 2/25/2025 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) API - treatplans - Add DELETE

  • (Enhancement) API - ProcTPs PUT

  • (Enhancement) PayConnect Information window - The Save button will now close the window after a payment has been declined

  • (Enhancement) Canada Carriers window Update Carriers button to automatically uncheck CDANet for carriers not on the global list.

  • (Enhancement) Hospitalization Dates From/To as claimform fields (for CMS 1500 box 18)

  • USPS Address Validation - Unit Designator Spelling Error caused incorrect formatting of result

  • Wiki List characters in HTML emails were translated into HTML list tags

  • Patient Forms window - Attempting to use a form containing the "Patient Info.gif(internal)" resource threw an error

  • Moving an appointment to the pinboard without time increments threw an error

  • Message To Pay - [ClinicName] tag was replaced with Practice Name in email subject line when clinics were enabled

24.4.25 (Beta) (USA and Foreign) Released 2/20/2025
  • Message To Pay - Single M2P Statements weren't using Billing Prefs

  • Chart Letter Properties window - The save hotkey did not work

  • CC Recurring Charges - An error could occur when clicking the Copy All button on the PayConnect2 declined card popup

  • Global Lock Date was interfering with closing Payment Plans

  • Flutter - eClipboard - Pref cache did not take into account clinic preferences

24.4.24 (Beta) (USA and Foreign) Released 2/19/2025
  • (Enhancement) API - PaySplits GET by ProcNum

  • (Enhancement) Improved medication search

  • (Enhancement) The TSI logo has been updated

  • (Enhancement) DoseSpot - Disable two-way sync

  • (Enhancement) Enhance string scrubbing logic to replace all Unicode character pairs that can cause a GDI+ exceptions

  • EServices WebSchedRecall Setup - Moved Max Number of Texts button

  • Manual Web Sched messages were not sending if using Exclusion Days

  • Canada - Enabling 'Out of network fee schedules treat blank entries as zero' zeroed out pri & sec estimates if no OutOfNetwork fee schedule was set

  • Using Zoom affected the Perio Chart created from the Perio buttons in Claim Edit attachments

  • Fee Tools window - An error would occur when copying a fee schedule using a middle tier connection

24.4.23 (Beta) (USA and Foreign) Released 2/13/2025
  • (Enhancement) API - Laboratories - Add PUT

  • (Enhancement) API - Queries PUT and POST - enhance query screening

  • Individual Procedures report - The order of the columns in the grid did not match the printed report

  • Select Appointment Type window - This window would load the grid inconsistently when using zoom sometimes

  • Chart Letter Properties - ImageEdit window was adding an audit trail entry on save when the user didn't have that permission

  • Appointments - Sync method incorrectly called crud sync prior to security hash

  • Select Procedure - The breakdown was showing a WriteOff Est of $1 when it should be $0

  • Select Procedure window did not show completed procedures overpaid by insurance

  • DentalXChange attachments, changed the submittal UI to match requirements

24.4.22 (Beta) (USA and Foreign) Released 2/11/2025 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) API - Appointments GET by AppointmentTypeNum

  • (Enhancement) New Preference to toggle updating "Billed to Ins" values on Secondary Claims

  • (Enhancement) API - Laboratories - Add POST

  • (Enhancement) Update places that use old PayPlan Charge terms

  • Individual Procedures report - some data in the columns is not formatted correctly

  • Credit Card Recurring Charges window - For every declined PayConnect card, a window would pop up with the declined information

  • WebSched Recall - Manual recalls skipped sending validation

  • Middle Tier - Error when opening Incomplete Procedure Notes report on a middle tier connection

  • Sheet Patient Forms - auto fill form did not fill in student status sometimes

  • Imaging Module - Copy and pasting an image caused UE sometimes

  • Appointment Move security permission - Users without the permission could not create a new appointment

  • Canada secondary non-assignment claims were not auto receiveing

  • eForms - Saving filled eForm would result in UE when connected via MiddleTier

  • Procedure Codes Tool - Updated paint type defaults for veneer

  • ODMobile - eRx feature always used DoseSpotV1

  • eForms - FrmEFormLabelEdit would sometimes reset your cursor position to the beginning after inserting static text

  • High priority signals were not being processed sometimes

  • Procedures Report, could not filter by name and procedure code for a date range

  • Imaging Module | Document thumbnails are extra blurry

  • Tasks - remove future dated reminder popup was showing on past reminders

  • Database Integrity Warning showed on appointments when no 3rd parties are involved

24.4.21 (Beta) (USA and Foreign) Released 2/6/2025
  • (Enhancement) API - New TaskNotes resource

  • Referral Slip window - This window was preventing user interaction with the rest of OD

  • Daily Procedures Report window - This window wasn't defaulting to the clinic selected in the main toolbar when loading

  • eClipoard Beta - Disabling self check-in did not update app

  • XConnect - had a validation error for Primary Claims with additional subscribers

  • Chart Letter sometimes displayed OD prompt followed by a similar Word prompt

  • Chart Letter Properties - OD crashed when clicking X in audit mode

  • Some Message-to-Pay emails were sending with unformatted markup text in the body

  • Email Client window - buttons and grid overlapped if window was resized too much sometimes

  • Family Module - The Patient Clones grid did not get populated

  • Edit Claim Window - had UE when clicking save on a middle tier connection

24.4.20 (Beta) (USA and Foreign) Released 2/3/2025
  • Edit Clock Event window, calculated or overridden overtime should be treated as Rate 1 Overtime.

  • Canada - had create claim error when 'Require Claims to have no missing data' pref enabled

  • eClipboard Beta - Check-in screen date picker did not use correct keyboard

  • DentalXChange Attachments - The Delete Images button has been removed

  • Text message edit window character count was inaccurate

  • Audit Trail entry for Enterprise Reporting Server changes attached a patient when it did not need to.

  • Deleting a double clicked procedure through the edit Appointment form would throw an error

24.4.19 (Beta) (USA and Foreign) Released 1/30/2025
  • (Enhancement) Security - Update UI when cycling through users via arrow keys

  • (Enhancement)API - Labcases - Add DELETE

  • (Enhancement)API - Labcases - Add PUT

  • (Enhancement)API - Labcases - Add POST

  • Canada Claim Edit window detached newly attached documents if attachments were sent before saving the claim.

  • Payment Plans- sales tax is shown on principal balance initially but not on reopen

  • Payment plan terms are sometimes not added to the note when saving

  • Middle Tier - Changing appt status from Complete to Scheduled was dropping attached procedures

  • Insurance Payment Plans could be deleted after the Global Lock Date

  • Scheduling Recall from Recall List did not push calendar to one day after Recall Due Date

  • Mobile Notifications - Grouped mobile notifications were not sorted by DateTimeEntry

  • Static image sheet fields were distorted in PDF

  • Image Module | Image display didn't disappear after canceling import

  • Audit Trail entry for Reporting Server changes attached a patient when it did not need to.

  • OD Cloud - EDS claim attachment behavior correction

  • OD Cloud - Importing a file failed when using an older version of the OpenDentalCloudClient

  • FormPatientForms - saving an eForm to an Image Category wouldn't always refresh the grid

24.4.18 (Beta) (USA and Foreign) Released 1/29/2025
  • Pearl images fail to upload with GDI+ error

24.4.17 (Beta) (USA and Foreign) Released 1/28/2025 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Canada 2025 BCDA Fee Guide

  • (Enhancement) Canada Splash Screen Copyright Updates

  • (Enhancement) API - Add SigOnFile to Providers resource

  • (Enhancement)OD Cloud - Imaging Module, Enable File Import Multiselect

  • (Enhancement) API - InsVerifies GET (multiple) - add FKey filter

  • (Enhancement) Imaging Module - Enhance error messages for Print All In Category

  • Patient Forms window - An error could occur when when clicking the copy button when copying a sheet with a procedures grid

  • Query Filters window - The 'Export' and 'Import' buttons were providing inaccurate messages when canceling those procedures

  • Task History window - This window would sometimes move or launch in inconsistent locations

  • Billing - Email autograph prompts for HTML signature edit when symbols at start or end of signature

  • Outstanding Insurance Claims window - Accessing this report through the Send Claims window would act as a modal window but when accessed through reports it was non-modal

  • Patient clones grid is no longer cutoff when first going to the Family Module with a clone patient selected

  • XConnect - had validation error on a claim where insurance plan was dropped

  • Appointment Move security permission could be bypassed by sending appointment to pinboard

  • Preferences - Enterprise Report Server Setup changes were not logged in Audit Trail

  • Valid short URLs are no longer prevented from being sent via email

  • Appointment Move security permission - Users could bypass the permission and change the appointment status to Unscheduled

  • Imaging- TWAIN UI was freezing the Imaging Module

  • Fee Tools - Clear group message shortened some words when it shouldn't

  • Open Dental Cloud, multi-page scanning could cause an exception sometimes

  • Statement window - Date range did not initially apply when "Show all transactions since zero or negative balance" was checked

  • Creating an appointment through specific workflow took longer to display

  • Imaging Module - Signature from previously selected image could sometimes appear on next selected image

  • About window - The labels were not evenly spaced

  • eConnector - Check version should pull from database insatead of prefcache

  • Asap List window - The buttons in the Web Sched ASAP groupbox overlapped with zoom

  • ERA Verify and Enter Payment window Split Claim button forced InsPaid amounts to be zero.

  • Imaging Module | Unnecessary queries when loading mounts

  • Canada - Estimated Patient portion in the appointment view was not calculating correctly.

  • Too many queries getting run when opening Treatment Plan Module if using Payment Plans.

  • Procedure Codes Tool - Updated treatment area defaults

24.4.16 (Beta) (USA and Foreign) Released 1/21/2025
  • (Enhancement) API - Add more fields to Referrals object

  • (Enhancement) Transaction History window - Allowed exporting as a .csv

  • Grid column widths incorrectly calculated when grid is hidden

  • Payment window - The Surcharge field could show and is editable on income transfers

  • Appointment Module - The toolbar buttons and the confirmation status grid were sometimes disabled even though an appointment was selected

  • Select Image window - The order of images listed via the Attach button after clicking on the Edit Task Attachment window didn't list the images in a logical way

  • Future dated procedures were creatable even when pref was disabled

  • Commlog - red bar disappeared for all misspelled words if one misspelled word is replaced with suggestion

  • Open Dental Cloud, when launching AppStream an incorrect message said unable to communicate with the cloud client

  • PayPlanDynamic - totalCostOfLoan and totalFinanceCharge were incorrect when printing via "Sign/Print" button sometimes

  • Imaging Module - Temporary PDFs created by Print All In Category were not deleted if ODI was network folder

  • Ortho Chart - Rows were not being saved sometimes

  • CareCredit - payment sometimes did not show Refund button

  • Open Dental Cloud, in AppStream, double-clicking an image that doesn't exist would cause OD to crash

  • Saving a Payment Plan Template attached to a Hidden Clinic caused UE

  • DoseSpot - can be chatty with HQ

  • Fee Tools - Copying fees did not insert new fees with a new effective date when an old fee matches a selected fee

  • eForms - Printing eForms with conditional logic would sometimes fail

  • eForms - inserting static text into a label was reseting the font

  • Sales Tax Proc Code - Place Of Service was not matching that of the procedure being taxed sometimes

24.4.15 (Beta) (USA and Foreign) Released 1/16/2025
  • (Enhancement) Patient Forms - minor UI changes to the grid.

  • (Enhancement) Updated Website Links

  • (Enhancement) Central Manager User Setup window, enhance the error message when using Middle Tier and there is an authentication failure

  • (Enhancement) Fee Tools - Updated UI for using Date Effective controls

  • (Enhancement) Web Sched Recall - Email recalls failed when no signup and text templates had URL tags

  • Billing - Aging is run too frequently when clinics enabled

  • Edit Patient Information - DoseSpot medication history consent did not use DoseSpotV2

  • Fee Tools should have been inserting instead of updating if there's a new Effective Date

  • Sheets - large Static Text boxes would ppill into fields that were below sometimes

  • Procedure Edit - "Date Entry" for Procedures could differ depending on the "Require use of suggested auto codes" preference setting

  • Ins Plans Window - Changed search to be less frequent when typing and updated UI.

  • eForms - Cancelling while exporting eFormDef would sometimes fail

  • Billing - Statement values updated too early for billing

  • Procedure Edit - Procedures were automatically detaching from new appointments

24.4.14 (Beta) (USA and Foreign) Released 1/14/2025 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Message To Pay - For single patient, add checkbox to Send to guarantor

  • (Enhancement) Log On window, stop sending a signal to all workstations to refresh their user cache when a user logs on.

  • (Enhancement) Message-to-Pay - Disable message-to-pay preference

  • (Enhancement) ERA claims with different claim fee or date of service than expected now match claim in OD with warning.

  • (Enhancement) API - Referrals GET by BusinessName

  • (Enhancement) EDS Auto Download Reports (277s and 835s), don't save empty files

  • Recall List Undo Date box was reformatting incorrectly.

  • Canada Update Carriers now updates support flags to exactly match public carrier list.

  • Claim Edit window - claim creation error was missing specific DBM for fix

  • Patient Dashboard - Account balance wasn't updating after completing appointment

  • PayPlan Window - Ungrouping was causing edited future charge to have wrong charge number

  • PayPlan Window- Editing a future charge was setting its text to black

  • Imaging Module - thumbnails were not properly scaled for cropped images

  • PayPlan- Clicking out of amount override was causing OD to crash

  • Open Dental Cloud, requests to the ODCloudClient were not being processed

  • Fee Tools - Fee Schedules should be able to copy into themselves even with different effective dates

  • API - Appointments GET Single would sometimes fail

  • eService Activity Log window - Entering a non-numerical value into the PatNum field could cause an error

  • Manual WebSched Recall - 'Send to all the selected patients?' prompt didn't have "Yes/No" buttons

  • Middle Tier - Changing appt status from Complete to Scheduled was dropping attached procedures

  • Manage Module - Manage button crashed OD if an Employee was clocked out

  • FormE835 Editor Window - Alt+S shortcut did not work

  • FormRpProcSheet - Form title has not been updated to Individual Procedures

  • eForms - patient forms were not always visible from Kiosk Manager

  • Query Filter Edit - Alt key for Delete was not showing

  • ClaimConnect 5010 provider NPI numbers ending in newline character \n were sent when they should not.

  • FormCarriers - Improve search in text boxes

  • Remove GPL license

24.4.13 (Beta) (USA and Foreign) Released 1/9/2025
  • (Enhancement) Check ImageSignatureCreate and SignedImageEdit permissions when the "Sign" button is clicked.

  • (Enhancement) API - Add Status filter to claimprocs GET multiple

  • (Enhancement) API - Tasks GET (single)

  • (Enhancement) API - Add MedicaidID to patients POST/PUT

  • (Enhancement) API - Labturnarounds - Add PUT

  • (Enhancement) API - Labturnarounds - Add POST

  • (Enhancement) Text messages may be viewed without signup in case customer cancels service

  • (Enhancement) Improve Employer search in Insurance Plans window

  • (Enhancement) Recall Types Sync button no longer triggers patients without Completed Procedures to have a Recall added

  • Web Forms - Users were unable to use the electronic signature button when retrieving web forms

  • Automated Messaging Preferences - Patients under age of 18 checkbox was not saving when clinics were enabled sometimes

  • Time Card Manage window - the 'Calc Daily button makes adjustments if breaks over 30 minutes' preference caused Calc Weekly to behave unexpectedly sometimes.

  • Statements were still showing the insurance estimate value when the "Balances don't subtract insurance estimates" preference is checked

  • Chart Letter "save?" prompt popped up behind Microsoft Word

  • Report Setup window - Several reports did not display their internal names

  • Imaging Module - selecting mount with missing images in unmounted items caused crash

  • Imaging Module - opening many .DCM files in a row could crash OD

  • Global Lock date did not apply to the date of agreement on Insurance Payment Plans

  • Select Procedure window sometimes did not show overpaid procedures

  • Incomplete Procedure Notes Report - Regex did not escape brackets

24.4.12 (Beta) (USA and Foreign) Released 1/7/2025
  • (Enhancement) DBM - Enhance the Raw Emails tool to cleanup Unicode white space characters

  • Fee Tools - Some labels were cut off when Zoom is set

  • Frequency Days values on eClipboard Image Capture definitions can be too great

  • Crashed when adding a new auto note after text with an English Canada Keyboard

  • Incomplete Procedure Notes Report - grouped by procedure does not show all procedures

  • Individual Procedures Report - Form height exceeded screen size when zoom is set high

24.4.11 (Beta) (USA and Foreign) Released 1/6/2025 - This version has a conversion script that will prompt an automated backup
  • Print Screen Tool had error "No Printer Installed" crashing Open Dental

  • Credit Card Recurring Charges window - The error messages for PayConnect2 credit card payments didn't specify when they were declined

  • Sales Tax Proc Code - no clinic was assigned to procedure

  • Patient Select window - Auto Hotkeys for previous and next buttons did not work

  • Statement window - Date range did not properly apply the first time a statement was viewed

  • XConnect - Incorrect validation warning about secondary claim when creating a primary claim

  • Auto hotkeys did not work in a few eForms windows

  • ERAs - Alter claim table for indexing

  • Tasks List - Deleted appointment tasks were sorting to the top rather than the bottom

  • Some WPF Frms were holding onto resources

24.4.10 (Beta) (USA and Foreign) Released 1/2/2025
  • Treatment Plan Module was crashing for patients with benefits attached to hidden Code Groups

  • eClipboard - Patients could fill out pushed forms when filling out forms is prohibited

  • eClipboard Beta - Check-in drawer item was misspelled

24.4.9 (Beta) (USA and Foreign) Released 12/31/2024
  • Open Dental Cloud, some actions were not being sent to the local workstation for AppStream

  • Statement balances did not match Patient account balances sometimes

  • eClipboard - Sheet definition frequency 'Each Visit' did not work

24.4.7 (Beta) (USA and Foreign) Released 12/31/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Add audit trail for Report Setup window, detailed report for report server changes

  • User Query Favorites window - Editing a query stored as a Query Favorite would not load the "Prompt for SET statements" setting when editing

  • DoseSpot, new clinics were always registered in V1

  • ODCloud - AppStream - Open Dental froze when switching users

  • Appointment ProcsColored field supported more characters than ProcDescript

  • Fee Schedule Group UI dropdown menu was misplaced

  • ODCloud - AppStream - Single session is working but multi sessions were not

  • Database Maintenance - FeeDeleteDuplicates deleted fees with different effective dates

  • Code Group Edit Form - Window referred to D codes, which aren't universal

  • Edit Procedure Code - You could add fees with duplicate effective dates

  • Payment Plan - Error window showed twice when payment terms invalid.

24.4.6 (Beta) (USA and Foreign) Released 12/27/2024
  • Appointments Setup - Combining Operatories would sometimes fail

24.4.5 (Beta) (USA and Foreign) Released 12/27/2024
  • (Enhancement) API - Add carriers GET (single) to carriers endpoint

  • (Enhancement) API - PlannedAptNum filter for ProcedureLogs GET Multiple

  • (Enhancement) Patient Select - Improve secondary query when exact matching on phone number

  • Sheets, checking the 'autosave to images' box did not always save to images

  • Edit Email Message window - Attempting to attach an already opened Word document would cause an error

  • Imaging Module: Mount thumbnails were initially not available

  • Drawings were not shown on document thumbnails

  • Imaging Module - PDFs would not load after Print All in category

  • Incomplete Procs Report - Some filters were excluding results when they should append

  • Imaging Module - Could not export a dicom image and save over an existing one

  • Daily Payment Reports - "Fee" column was too vague

  • DoseSpot, prescribing provider was not preserved when syncing prescriptions

  • Program Link didn't recognize [CurrentMonth] tag

  • 3Shape Bridge | firstname was wrong for patients with a preferred name

  • Limited Statements - Pay plan charges still showed in the Items grid, Transaction type filters, and in some message boxes

  • Fee Tools - Copying fee schedules blanked out Clinic to dropdown instead of setting to 'None'

  • ASAP List gave UE when texting without [Time] tag

  • Fees were not being found for a patient with a fee schedule set sometimes

  • Query Filters and Fee Schedule Notes windows - Hotkeys did not work

  • Imaging Module - Using Automatic Import failed sometimes

  • Account Module - Module loaded slowly when patient had Payment Plans sometimes

  • Patient Select Window - next and previous buttons did not work when Refresh While Typing is off

  • OD Cloud - Web Sched Advanced URL browse right click option opens in VM

  • Preferences window - This window would take additional time to load sometimes

  • Help now launches in a browser instead of a window inside of OD

  • Mobile Credential creation emails were not sending

  • Time Card - Overtime was not calculated correctly sometimes

24.4.4 (Beta) (USA and Foreign) Released 12/19/2024
  • (Enhancement) Add audit trail for Report Setup window, detailed report for report server changes

  • Edit Insurance Payment window - The Virtual Credit Card Payment section includes a PayConnect option but wasn't displaying the payconnect graphic

  • XConnect claim validation had error when insurance is dropped for the patient.

  • Middle Tier - An error was thrown when going to Lists and selecting Procedure Codes

24.4.3 (Beta) (USA and Foreign) Released 12/18/2024
  • (Enhancement) 2025 Ontario Dental Association Fee Guide

  • Dynamic Payment Plan - Missing user prompt when terms invalid

  • Pay Plan Dynamic - There was a UE when 'Payment Attached' and 'Show Attached P&I' were checked sometimes

  • Canada - 2025 CDA codes

  • Proc fees with an effective date of 0001-1-1 were not displaying in Procedure Codes - Fee Schedules window

Version 24.3

Known Issues
  • Imaging module Zoom gets reset too frequently

  • Imaging Module unable to select unmounted item with missing image

  • Secure Email Web App: Mobile menu is hidden behind other content on IOS

  • API - Patients POST - patients with same name and DOB but different phone numbers are flagged as duplicates

  • Canada electronic attachments sometimes gives error "Could not find file..."

  • Scanning a document with some printers can break WPF windows

  • User is no longer forced to choose email editing method before response text-field will show

  • ODCloud - Multi page scanning timing out before we return scan results

  • Income Transfer Manager window, claim transfers made upon loading the window are not transferring write-offs for total payments.

  • Dynamic Payment Plan - Unchecking 'Show Attached P&I' Causes UE When An 'Amount Override' Cell Is Selected In Production Grid

  • Procedures Charted As Existing Current Provider Have A Fee Sometimes

  • User Query - Printing Ignores Page Ranges

  • Edit Referral Attachment window - The Fill Sheet window is modal when opening a saved referral slip

  • Accounting report Profit Loss shouldn't show pennies

  • Income Transfer Manager window, block the user from creating income transfers when an As Total insurance payment exceeds the total value of the claim.

  • FormEmailMessageEdit - An error may occur when sending an email where the subject and body have content

  • Appointment Module - Breaking appointment with multiple monitors can show the break options on the second monitor

  • The 'Sign & Print / View & Print buttons on Insurance Payment Plans can't be used after the Global Lock Date

  • Pearl AI panel label could be stuck at "Uploading" on error

  • Super Statement - Payment Plans Don't Show Correctly Sometimes

  • Fix for Known MariaDB Bug Not Getting Applied

  • Global Lock date is interfering with closing Dynamic Pay Plans

  • DentalXChange - Uploading some images to DXC as claim attachments can trigger UEs that do not crash OD

  • Canadian short date time not displaying correctly in autocomm messages

  • CareCredit-Validation Errors are cutoff when more than one error.

  • Setting the clipboard would sometimes cause an error

  • Default path for CADI bridge has incorrect syntax

  • Appointments broken from the Chart Module shows misleading Audit Trail entry.

  • Alert icon was cut off in Procedure Info window

  • Setting the Zoom to 106% caused text to distort in text boxes when spell check was turned on.

24.3.61 (USA and Foreign) Released 3/13/2025
  • OD Cloud - Program Link Output File Browse Button did not set the correct path

  • "Other" Limitation Benefits with CodeGroups are not excluded from Annual Max

  • Claim Table calls could be too slow

  • Added Pearl AI license info

  • API Service - Always Install on Dental Office Update

24.3.60 (USA and Foreign) Released 3/11/2025
  • (Enhancement) Canada - 'Predetermination rejections' were titled 'Claim rejections'

  • (Enhancement) Canada - Claimstream ROT should not go to the TelusA folder.

  • Sheets- Numbers line up with text

  • Canada - Sometimes claims with downgraded procedures were sent to secondary insurance when they shouldn't have been

  • Canada - secondary claims sometimes weren't generated

  • Referral selection window - Widened the Specialty Column

  • Custom Aging report - Income transfers could incorrectly impact aging buckets sometimes

  • FormPatientForms - Pre-filling a form did not include the ProcsNoFee and ProcsWithFee grids

  • Imaging Module - Selecting a dcm file that was deleted from the A to Z folder did not show a "File not Found" message

  • Manual could not be accessed via '?' on earlier versions of OD

24.3.59 (USA and Foreign) Released 3/6/2025
  • UE when trying to email a sheet with the Pat Image field in it.

  • "Allow multiple Tasks attached to one Appointment" preference had to be checked to send non-appointment tasks to multiple task lists

  • Appointment audit trail was inconsistent when sending to Unscheduled List

  • Opening the Referred Procedure Tracking Report closed the Reports window

24.3.58 (USA and Foreign) Released 3/4/2025
  • Statements sometimes did not saved to the Imaging Module

  • Canada - when dropping insurance Canadian labs did not have their estimates dropped

  • Edit Appointment window - The blocking popup verbiage for the Appointment Move security permission was inconsistent

  • Select Procedure / Select Account Entries window - The filter labels should use "Credit" instead of "Production"

  • Patient Status Setter window - Dropdown was not properly anchored

  • Insurance History window - Did not consider all codes for latest date sometimes

24.3.57 (USA and Foreign) Released 2/28/2025
  • PayPlan- Days in Advance pref was being used in DPP statements

  • Exam Sheets window - This window could show a discrepancy in information if an exam sheet was unlocked and edited, but the window was exited instead of saving

  • Income Transfer Manager window, creating a transfer incorrectly impacted aging buckets sometimes.

  • Claimprocs were not properly cleaned up after the missing data preference triggers

  • Appointments Module, if user did not properly restart after enabling or clinics, right click could cause crash

24.3.56 (USA and Foreign) Released 2/26/2025
  • Open Dental Cloud, pasting text in WPF forms would not work sometimes

24.3.55 (USA and Foreign) Released 2/26/2025
  • New version for trial users

24.3.54 (USA and Foreign) Released 2/26/2025
  • Imaging Module, thumbnails could cause OD to crash for cloud storage users

  • Select Image window | Context menu was visible when it should not be

  • New trial version

24.3.53 (USA and Foreign) Released 2/25/2025 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) PayConnect Information window - The Save button will now close the window after a payment has been declined

  • Wiki List characters in HTML emails were translated into HTML list tags

  • Patient Forms window - Attempting to use a form containing the "Patient Info.gif(internal)" resource threw an error

  • Moving an appointment to the pinboard without time increments threw an error

  • Message To Pay - [ClinicName] tag was replaced with Practice Name in email subject line when clinics were enabled

24.3.52 (USA and Foreign) Released 2/20/2025
  • Message To Pay - Single M2P Statements weren't using Billing Prefs

  • Global Lock Date was interfering with closing Payment Plans

24.3.51 (USA and Foreign) Released 2/19/2025
  • (Enhancement) Improved medication search

  • (Enhancement) DoseSpot - Disable two-way sync

  • EServices WebSchedRecall Setup - Moved Max Number of Texts button

  • Manual Web Sched messages were not sending if using Exclusion Days

  • Canada - Enabling 'Out of network fee schedules treat blank entries as zero' zeroed out pri & sec estimates if no OutOfNetwork fee schedule was set

  • Using Zoom affected the Perio Chart created from the Perio buttons in Claim Edit attachments

24.3.50 (USA and Foreign) Released 2/13/2025
  • Appointments - Sync method incorrectly called crud sync prior to security hash

24.3.49 (USA and Foreign) Released 2/11/2025 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Update places that use old PayPlan Charge terms

  • WebSched Recall - Manual recalls skipped sending validation

  • Sheet Patient Forms - auto fill form did not fill in student status sometimes

  • Imaging Module - Copy and pasting an image caused UE sometimes

  • Appointment Move security permission - Users without the permission could not create a new appointment

  • Canada secondary non-assignment claims were not auto receiveing

  • Procedure Codes Tool - Updated paint type defaults for veneer

  • ODMobile - eRx feature always used DoseSpotV1

  • Imaging Module | Document thumbnails are extra blurry

  • Tasks - remove future dated reminder popup was showing on past reminders

  • Database Integrity Warning showed on appointments when no 3rd parties are involved

24.3.48 (USA and Foreign) Released 2/6/2025
  • Referral Slip window - This window was preventing user interaction with the rest of OD

  • XConnect - had a validation error for Primary Claims with additional subscribers

  • Chart Letter Properties - OD crashed when clicking X in audit mode

  • Some Message-to-Pay emails were sending with unformatted markup text in the body

  • Family Module - The Patient Clones grid did not get populated

  • Edit Claim Window - had UE when clicking save on a middle tier connection

24.3.47 (USA and Foreign) Released 2/3/2025
  • Canada - had create claim error when 'Require Claims to have no missing data' pref enabled

  • eClipboard Beta - Check-in screen date picker did not use correct keyboard

  • DentalXChange Attachments - The Delete Images button has been removed

  • Audit Trail entry for Enterprise Reporting Server changes attached a patient when it did not need to.

  • Deleting a double clicked procedure through the edit Appointment form would throw an error

24.3.46 (USA and Foreign) Released 1/30/2025
  • Canada Claim Edit window detached newly attached documents if attachments were sent before saving the claim.

  • Payment Plans- sales tax is shown on principal balance initially but not on reopen

  • Payment plan terms are sometimes not added to the note when saving

  • Middle Tier - Changing appt status from Complete to Scheduled was dropping attached procedures

  • Insurance Payment Plans could be deleted after the Global Lock Date

  • Scheduling Recall from Recall List did not push calendar to one day after Recall Due Date

  • Mobile Notifications - Grouped mobile notifications were not sorted by DateTimeEntry

  • Static image sheet fields were distorted in PDF

  • Image Module | Image display didn't disappear after canceling import

  • Audit Trail entry for Reporting Server changes attached a patient when it did not need to.

  • OD Cloud - EDS claim attachment behavior correction

  • OD Cloud - Importing a file failed when using an older version of the OpenDentalCloudClient

24.3.45 (USA and Foreign) Released 1/29/2025 - This version has a conversion script that will prompt an automated backup
  • Procedure Codes Tool - Updated treatment area defaults

  • Pearl images fail to upload with GDI+ error

24.3.44 (USA and Foreign) Released 1/28/2025
  • (Enhancement) Canada 2025 BCDA Fee Guide

  • (Enhancement) Canada Splash Screen Copyright Updates

  • (Enhancement)OD Cloud - Imaging Module, Enable File Import Multiselect

  • Patient Forms window - An error could occur when when clicking the copy button when copying a sheet with a procedures grid

  • Billing - Email autograph prompts for HTML signature edit when symbols at start or end of signature

  • Outstanding Insurance Claims window - Accessing this report through the Send Claims window would act as a modal window but when accessed through reports it was non-modal

  • Patient clones grid is no longer cutoff when first going to the Family Module with a clone patient selected

  • XConnect - had validation error on a claim where insurance plan was dropped

  • Appointment Move security permission could be bypassed by sending appointment to pinboard

  • Preferences - Enterprise Report Server Setup changes were not logged in Audit Trail

  • Valid short URLs are no longer prevented from being sent via email

  • Remove GPL license

  • Appointment Move security permission - Users could bypass the permission and change the appointment status to Unscheduled

  • Imaging- TWAIN UI was freezing the Imaging Module

  • Creating an appointment through specific workflow took longer to display

  • Imaging Module - Signature from previously selected image could sometimes appear on next selected image

  • eConnector - Check version should pull from database insatead of prefcache

  • ERA Verify and Enter Payment window Split Claim button forced InsPaid amounts to be zero.

  • Imaging Module | Unnecessary queries when loading mounts

  • Canada - Estimated Patient portion in the appointment view was not calculating correctly.

  • Too many queries getting run when opening Treatment Plan Module if using Payment Plans.

24.3.43 (USA and Foreign) Released 1/21/2025
  • Open Dental Cloud, multi-page scanning could cause an exception sometimes

24.3.42 (USA and Foreign) Released 1/21/2025
  • Grid column widths incorrectly calculated when grid is hidden

  • Payment window - The Surcharge field could show and is editable on income transfers

  • Appointment Module - The toolbar buttons and the confirmation status grid were sometimes disabled even though an appointment was selected

  • Select Image window - The order of images listed via the Attach button after clicking on the Edit Task Attachment window didn't list the images in a logical way

  • Future dated procedures were creatable even when pref was disabled

  • Commlog - red bar disappeared for all misspelled words if one misspelled word is replaced with suggestion

  • Open Dental Cloud, when launching AppStream an incorrect message said unable to communicate with the cloud client

  • PayPlanDynamic - totalCostOfLoan and totalFinanceCharge were incorrect when printing via "Sign/Print" button sometimes

  • Open Dental Cloud, in AppStream, double-clicking an image that doesn't exist would cause OD to crash

  • DoseSpot - can be chatty with HQ

24.3.41 (USA and Foreign) Released 1/16/2025
  • (Enhancement) Updated Website Links

  • Billing - Aging is run too frequently when clinics enabled

  • Edit Patient Information - DoseSpot medication history consent did not use DoseSpotV2

  • Sheets - large Static Text boxes would ppill into fields that were below sometimes

  • Procedure Edit - "Date Entry" for Procedures could differ depending on the "Require use of suggested auto codes" preference setting

  • Ins Plans Window - Changed search to be less frequent when typing and updated UI.

  • Procedure Edit - Procedures were automatically detaching from new appointments

24.3.40 (USA and Foreign) Released 1/14/2025
  • (Enhancement) Log On window, stop sending a signal to all workstations to refresh their user cache when a user logs on.

  • (Enhancement) ERA claims with different claim fee or date of service than expected now match claim in OD with warning.

  • Recall List Undo Date box was reformatting incorrectly.

  • Patient Dashboard - Account balance wasn't updating after completing appointment

  • PayPlan Window - Ungrouping was causing edited future charge to have wrong charge number

  • PayPlan Window- Editing a future charge was setting its text to black

  • Imaging Module - thumbnails were not properly scaled for cropped images

  • PayPlan- Clicking out of amount override was causing OD to crash

  • eService Activity Log window - Entering a non-numerical value into the PatNum field could cause an error

  • Middle Tier - Changing appt status from Complete to Scheduled was dropping attached procedures

  • ClaimConnect 5010 provider NPI numbers ending in newline character \n were sent when they should not.

  • FormCarriers - Improve search in text boxes

24.3.39 (USA and Foreign) Released 1/9/2025
  • Claim Edit window - claim creation error was missing specific DBM for fix

  • Open Dental Cloud, requests to the ODCloudClient were not being processed

24.3.38 (USA and Foreign) Released 1/9/2025
  • (Enhancement) Improve Employer search in Insurance Plans window

  • (Enhancement) Recall Types Sync button no longer triggers patients without Completed Procedures to have a Recall added

  • Web Forms - Users were unable to use the electronic signature button when retrieving web forms

  • Crashed when adding a new auto note after text with an English Canada Keyboard

  • Report Setup window - Several reports did not display their internal names

  • Imaging Module - selecting mount with missing images in unmounted items caused crash

  • Imaging Module - opening many .DCM files in a row could crash OD

  • Global Lock date did not apply to the date of agreement on Insurance Payment Plans

  • Select Procedure window sometimes did not show overpaid procedures

  • Incomplete Procedure Notes Report - Regex did not escape brackets

24.3.37 (USA and Foreign) Released 1/6/2025 - This version has a conversion script that will prompt an automated backup
  • Print Screen Tool had error "No Printer Installed" crashing Open Dental

  • Credit Card Recurring Charges window - The error messages for PayConnect2 credit card payments didn't specify when they were declined

  • Patient Select window - Auto Hotkeys for previous and next buttons did not work

  • XConnect - Incorrect validation warning about secondary claim when creating a primary claim

  • ERAs - Alter claim table for indexing

  • Tasks List - Deleted appointment tasks were sorting to the top rather than the bottom

  • Some WPF Frms were holding onto resources

24.3.36 (USA and Foreign) Released 1/2/2025
  • Open Dental Cloud, some actions were not being sent to the local workstation for AppStream

  • Treatment Plan Module was crashing for patients with benefits attached to hidden Code Groups

  • eClipboard - Sheet definition frequency 'Each Visit' did not work

  • eClipboard - Patients could fill out pushed forms when filling out forms is prohibited

  • eClipboard Beta - Check-in drawer item was misspelled

24.3.35 (USA and Foreign) Released 12/31/2024 - This version has a conversion script that will prompt an automated backup
  • User Query Favorites window - Editing a query stored as a Query Favorite would not load the "Prompt for SET statements" setting when editing

  • DoseSpot, new clinics were always registered in V1

  • ODCloud - AppStream - Open Dental froze when switching users

  • Appointment ProcsColored field supported more characters than ProcDescript

  • ODCloud - AppStream - Single session is working but multi sessions were not

  • Payment Plan - Error window showed twice when payment terms invalid.

24.3.34 (USA and Foreign) Released 12/27/2024
  • (Enhancement) Patient Select - Improve secondary query when exact matching on phone number

  • Sheets, checking the 'autosave to images' box did not always save to images

  • Edit Insurance Payment window - The Virtual Credit Card Payment section includes a PayConnect option but wasn't displaying the payconnect graphic

  • Edit Email Message window - Attempting to attach an already opened Word document would cause an error

  • Imaging Module: Mount thumbnails were initially not available

  • Drawings were not shown on document thumbnails

  • Imaging Module - Could not export a dicom image and save over an existing one

  • DoseSpot, prescribing provider was not preserved when syncing prescriptions

  • Program Link didn't recognize [CurrentMonth] tag

  • 3Shape Bridge | firstname was wrong for patients with a preferred name

  • Limited Statements - Pay plan charges still showed in the Items grid, Transaction type filters, and in some message boxes

  • Fee Tools - Copying fee schedules blanked out Clinic to dropdown instead of setting to 'None'

  • ASAP List gave UE when texting without [Time] tag

  • Imaging Module - Using Automatic Import failed sometimes

  • Account Module - Module loaded slowly when patient had Payment Plans sometimes

  • OD Cloud - Web Sched Advanced URL browse right click option opens in VM

  • Preferences window - This window would take additional time to load sometimes

24.3.33 (USA and Foreign) Released 12/19/2024
  • XConnect claim validation had error when insurance is dropped for the patient.

24.3.32 (USA and Foreign) Released 12/18/2024
  • (Enhancement) 2025 Ontario Dental Association Fee Guide

  • Dynamic Payment Plan - Missing user prompt when terms invalid

  • Canada - 2025 CDA codes

24.3.31 (Beta) (USA and Foreign) Released 12/18/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Edit Badge ID window - The combobox showed users that were no longer active

  • (Enhancement) EForms - Add new internal eForms

  • Pay Plans - Overpayment on principal was creating principal split

  • Imaging Module - Was unable to drag an already selected PDF to File Explorer or desktop

  • Editing a statement's mode to match a selected default texting mode did not send a message

  • Account Module - The right click DentalXChange options showed for Canada users

  • Open Dental Controls were leaking NativeWindow handles

  • Task Attachments were not included in sent task copies

  • Limited Statements - The Balance column on Grid:StatementMain included payplan debits when the other total fields don't

  • Appointment Module - Users who did not have permission to move appointments could still move them

  • Select Account Entries - Positive adjustments did not show when exclude all credits was checked and the adjustment was attached to a payment plan

  • Forms were being pushed behind other programs

  • XConnect - claim validation missing from Manage Module - Send Claims window

  • DoseSpotV2 not all clinics signed up for DoseSpot

  • Main Toolbar 'Commlog' button caused UE when user not allowed to edit/create commlog

  • Payment Plans - Editing the schedule could clear out future charges

  • Pasting in commlog while sending email threw an error

24.3.30 (Beta) (USA and Foreign) Released 12/11/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) API - Add EmployerNum field to Patient resource

  • (Enhancement) The appointment preference 'Force users to break scheduled appointments before rescheduling' showed the incorrect prompt for the Missed and Cancelled broken appt procedure types

  • Daily Payments Report - The surcharges for voided PayConnect 2 payments were not showing up

  • Appointment Search may return unavailable timeslots when considering blockouts

  • Advanced Appointment Search may ignore the specified provider

  • Payment Plan: Creating a schedule with an incomplete payplan was creating a confusing warning message.

  • Imaging Module - The Forms drop-down would show an empty box when you didn't have any saved Forms in your OpenDentalImages folder

  • AI annotations are not deleted with mount item

  • FrmReferralSelect - Grid scrollvalue was causing results to be hidden

  • Family Module - Disbanding a super family did not create a securitylog entry

  • Edit Sheet Def - 'Force patients to fill out again' prompt did not show properly when sheet defs are in use by eClipboard

  • Select Account Entries - "Include all credits" did not show positive adjustments with a remaining balance or would show the wrong Amt End

  • Benefit Edit Form - All CodeGroups Should Always Show

  • Email Inbox - Reply All did not copy over email addresses correctly

  • Reopening same sheet in formsheetfilledit no longer causes UE

24.3.29 (Beta) (USA and Foreign) Released 12/5/2024
  • Edge Express receipt was not showing cents on total amount

  • Imaging Module - Selecting one of the bottom most image categories when there was a scroll bar present would auto scroll back to the top sometimes

  • Imaging Module - 'Find Tasks' right-click menu option was available for mounts

  • Open Dental Cloud, pasting an image in Open Dental caused the program to crash sometimes

  • Open Dental Cloud, exporting auto notes caused an error for AppStream

24.3.28 (Beta) (USA and Foreign) Released 12/4/2024
  • Send Claims Form - Query could form incorrectly

  • Flutter - eForms WebApps

  • SMS Messaging - Sending URLs with period in path could result in malformed links

24.3.27 (Beta) (USA and Foreign) Released 12/3/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) User Query window - When exporting, the cursor indicates something is happening while the file dialog loads

  • Select Procedure window, procedures that were paid off by payment plans were showing as outstanding production.

  • Canada Claims missing TransRefNum prevented sending attachments.

  • Carriers window - The combine button in Insurance carriers list had the wrong explanation text

  • Mobile - Available 2FA Options did not consider if the patient has opted out of texting

  • Mobile Notifications - Logger did not work on eConnector

  • Some beta databases have a duplicate program link

  • Account Module - The DentalXChange right click options were grayed out if an insurance payment for the claim was also highlighted in the grid

  • Limited Statement: payPlanAmtDueValue field was showing incorrect balance on limited statements

  • Send Claims window could take a long time to load

  • ODMobile - DoseSpot V2 caused an error

  • Open Dental Cloud - Wiki shortcut closes google chrome

  • Error messages repeat when closing forms with keystroke

  • ODTouch - Rx Manage - Saving without a pharmacy caused UE

  • Send Claims Form - Query could form incorrectly

24.3.26 (Beta) (USA and Foreign) Released 11/26/2024
  • (Enhancement) API - Payments PUT - add field ProcessStatus

  • Imaging - exported DICOM images were invalid

  • Account Module: Selecting pay plan debits was causing inconsistent behavior

  • Payment window - Manually entering a surcharge amount into the Surcharge field wasn't always saving

  • CareCredit - The Surcharge Fee field would remain editable after a successful transaction.

  • Canada - Lab Fees - Prevent more than two lab procedures from being attached to a procedure

  • Web Form Setup window - Clicking the 'Delete' or 'Remove' button would sometimes cause an error

  • OD Cloud - Import button incorrectly opened files from Appstream VM

  • Dexis GXTwain Images taken with sensor import out of order to mounts

  • PayPlanCharge: PayPlanChargeType was causing the API to break

  • Family Balancer window, warn users when the As of Date predates the Income Transfer Date.

24.3.25 (Beta) (USA and Foreign) Released 11/21/2024
  • Alt keyboard shortcuts were not working in License Accept form

  • Appts Module, trying to create a new appointment would crash the program.

24.3.24 (Beta) (USA and Foreign) Released 11/21/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) API - Add ClaimPaymentNum to ClaimProcs PUT

  • (Enhancement)Accounting window - Allowed exporting as a .csv

  • Payment plan credits for ortho cases should behave more consistently

  • Sheets - Static text that goes over a page break sometimes omits lines when printing

  • Procedure Code Tools - Running the tool with Treatment Areas checked did not update the Treatment Area correctly

  • Hidden taskbar was additionally revealed on wrong screen sometimes

  • New security permission for modifying chart views

  • New Security Permission for Disband Superfamily button

  • SignatureBoxWrapper was not disposed properly when converting Sheets to PDFs

  • Appointment bubble - Procedure description sometimes disappeared when changing the appointment and procedure status

  • Pay Plans - TP procs were affecting the main account balance

  • Add RMT related tables to convert scripts in WebApps

24.3.23 (Beta) (USA and Foreign) Released 11/19/2024
  • Fill sheet window - A single minus symbol as a combo box option would cause an ampersand to be inserted when selecting the option within the combo box

  • Open Dental Cloud, viewing PDFs would sometimes hide access to form buttons

  • Open Dental Cloud, some actions when viewing a PDF would cause the program to crash

24.3.22 (Beta) (USA and Foreign) Released 11/19/2024
  • (Enhancement) Patient Forms window - Arrange by column names

  • (Enhancement) Mobile Notifications - Mobile notification inserts and selections are logged

  • (Enhancement)Pay Plans - Enhance the warning message for overlapping dates on charges

  • (Enhancement)Task Attachments - Allow files in the imaging module to be attached to tasks

  • Appointment selection did not update when switching patients

  • ODTouch - Incorrect treatment plan sheet could be used to generate PDF

  • Confirmations do not use appointment's ProvName

  • DBM - ProcedurelogNotCompletedAttachedToReceivedClaimprocOrPaySplitOrAdj ran slowly for large offices

  • Claim As Total payments was causing an error when an existing total payment row was on the claim.

  • Payment window - An error could occur when attempting to create a PayConnect2 payment via middle tier

  • Pay Plans - Only prompt when principal is greater than remaining

  • Insurance Payment Plan window - The text "Signature" displayed when the signature box was hidden

  • Database Maintenance tool incorrectly caught payment plan prepayments

  • Edit All Procs sometimes prompted the user when only changing the clinic

24.3.21 (Beta) (USA and Foreign) Released 11/14/2024
  • Form Perio - Holding left click when select perio chart entries would sometimes cause an error

  • Canada - Eligibility will use the patients default provider and Attachment (09) transaction will use the claim's treating provider

  • Appt cards only printed in portrait instead of using printer orientation setting

  • Edit Referral window - Selecting multiple clinics did not save

  • Imaging Module - The right click print option was not grayed out for unsupported file types

  • OD Cloud - Imaging Module PDF did not close when clicking close button

  • Payment Plan - Updated message box to new "Permanent Lock" language with preference checked

  • Referrals for patient window, more info button, changed the text

24.3.20 (Beta) (USA and Foreign) Released 11/12/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Program Link output parameter for currently selected clinic

  • Changing appt status from Complete to Scheduled may have drop attached procedures

  • Referral For Patient Window - Error on more info link click and create buttons

  • Receivables Breakdown Report - Prod - PPCred columns had wrong totals

  • PayConnect Payment Information window - This window would not resize properly with zoom set to max

  • Form eServices Payment Portal - An error could occur when clicking Save

  • Procedures for New/Existing Patient WebSched appointment were appearing in Chart on different day.

  • Database Integrity Check: Whitespace in "localhost" blocked repair

  • Payment Plan - Signature wasn't invalidated when payment plan terms were changed and saved before exiting the window

  • PayConnect program link showed in the claim payment edit form but not the payment form if using PayConnect 2.0

  • Treatment Plan Module - Clicking the Consent button showed a popup message

  • DentalXChange attachments - The warning message to enable attachments saving locally was misleading

  • Payment Plan - Clicking Sign & Print locked the terms and blocked user's from editing

  • Payment Plan - Sheet signature was initially invalid on middle tier

  • OD Cloud - eServices Setup Behavior corrections

  • eServices eClipboard window - Adding eForms

  • Imaging Module - Single-clicking on a document sometimes removed hover effect from controls outside the image selector

  • Preferences: Controls did not have consistent alignment. Enterprise control text did not have consistent font.

24.3.19 (Beta) (USA and Foreign) Released 11/8/2024
  • Canada - Eligibility requests didn't use the 'Elig' default clearinghouse

  • Edit Sheet Def window: Copy+paste static images caused OD to crash

  • API - API Service requires PasswordVaultWrapper.dll

  • Imaging Module - Clicking through documents could crash Open Dental

  • Print Screen Tool - error "No Printer Installed" crashed Open Dental

24.3.18 (Beta) (USA and Foreign) Released 11/7/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)API - Enhance API Service to utilize middle tier

  • Imaging Module - moving a docked image around too fast sometimes resulted in UE

  • Account Module - Selecting 'Get CareCredit Self-Service Link' would prefill with a negative amount when the patient had a credit balance

  • Change Provider Prompt - The window's location was sometimes not on the current screen.

  • Imaging Module - Single-click could move files

  • Improved memory handling in various places that use WPF

  • DoseSpot V2 medication sync - implement pagination

  • (Internal Request)Pay Plans - Add pref that controls if we show production date, or date prod attached

  • DoseSpot V2 eRx button was always red

  • Foreign - Changing windows language caused printer spooler errors

24.3.17 (Beta) (USA and Foreign) Released 11/6/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Update SSH to newer version

  • (Enhancement) Appointment table, added DateTStamp INDEX

  • Hyperlinks in wikis for files wouldn't open

  • eConnector - logger does not use cache to determine if clinics are in use

  • ERAs: Refactor how we get claims and preauths from the DB

  • DoseSpot V2 - API Response Bodies Changed

  • Reimplemented fix for: Patient Select window could be blank

  • Unscheduled Setup window- Form clipped invalid data entry warning symbol

  • FormPayConnect2- Updated label text for Refresh button

24.3.16 (Beta) (USA and Foreign) Released 11/5/2024
  • SOTACloud bridge created invalid URL if patient name had whitespace

  • Open Dental Cloud, have AppStream instances with Edit Printer - Prompt checkbox checked used Windows print dialog window. Removed visibility of Virtual Printer for AppStream users.

  • Rolled back fix for: Patient Select window could be blank

24.3.15 (Beta) (USA and Foreign) Released 11/5/2024 - This version has a conversion script that will prompt an automated backup
  • Imaging Module - Files could no longer be dragged outside of OD

  • Autonotes - Could not use keyboard to un-check prompts

  • Insurance Verification List was not showing a patient when it should

  • Imaging Module - The Image Viewer could cause an error when the Image Preview Toolbar buttons were pressed and only one monitor was in use

  • Edit Claim - Print button had a Printer Spooler Service error

  • CareCredit BatchQS - Change to nightly sync pref

  • Preference "Require claims to have no missing data" blocked claim creation for preauthorizations when it shouldn't

  • OD Cloud - View EOB button did not show existing PDF when first opening.

  • 2025 CDT Code Contained Extra Character in Description, Wrong Category for Other

  • Patient Select window could be blank

24.3.14 (Beta) (USA and Foreign) Released 11/4/2024 - This version has a conversion script that will prompt an automated backup
  • ODCloud - Edit Patient - Map button opened the browser on the VM

  • Imaging Module: Mount thumbnails did not auto refresh

  • 2025 CDT Codes available

  • Edit Wiki Table window: Alt+S was not saving changes to cell being edited

24.3.13 (Beta) (USA and Foreign) Released 10/31/2024
  • (Enhancement)API - ClaimPayments DELETE

  • (Enhancement)Chart Module - Updated the Tooth Chart button to open with a dropdown menu

  • (Enhancement)Chart Module - Updated the Consent button to open with a dropdown menu

  • Edit Referral Attachment - Referring Provider field would sometimes show a "-1" within the provider listbox

  • Pay Plans - Global lock date was not correctly blocking changing the date of agreement

  • Account Module - Patient Grid no longer puts amount on multiple lines when pat has credit of $1000+

  • FormInsFeesForIns - Mass Changes of Insurance Plan Type only allows changing to/from PPO and Cat%

  • Limited Statement: Selecting a pay plan debit and payment displays the correct balance

24.3.12 (Beta) (USA and Foreign) Released 10/30/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) DoseSpotV2 Add MedispanClientId Param to Body

  • Ins Edit - users without Carrier Edit permission caused carrier splits

  • OD Cloud - Imaging Module PDF preview did not close when changing Images/Modules/Patients

  • Open Dental Cloud, gave AppStream instances access to the printer settings window

  • Attempting to open Program Links could cause OpenDental to crash

24.3.11 (Beta) (USA and Foreign) Released 10/29/2024
  • (Enhancement) CareCredit BatchQS- add an ODHQ preference to determine times we process and pullback batch quickscreens

  • (Enhancement) Payment window - The surcharge field for payconnect 2 payments will now be editible prior to processing a payment

  • (Enhancement) Appointment Views, Add Ward

  • Preferences window - Typing in the search bar would sometimes cause extreme slowness

  • Clicking Print in various places with Spooler Service disabled caused an error

  • Middle Tier - upgrade from old version can cause crash

  • Imaging Module - signatures were not invalidated when document changed

  • There was an Error on help feature window link click

  • Updating message for an appointment with an attached procedure

  • ERAs never showed as processed if any auto generated by total payments were manually redistributed to the procedures.

  • Edit Claim window - Saving a claim would not give an attachment required warning when XConnect was enabled

  • PayConnect 2 - Save button was cutoff with terminal transaction selected

  • Select Image attachment window - Users were unable to send mounts as attachments

  • PayConnect2 Window - Clicking Refresh after processing a transaction caused an error

  • Appointment View Edit - Change delete message verbage

  • Account Module, Payment dropdown: incorrect label "Care Credit" should be one word

  • Payment Portal - The welcome page for verify and pay view had a typo

  • Patient Select - records displayed text too high when NoCustomBorders.txt was present

  • EConnector - MsgToPay Feature

  • Choose Database sometimes did not show all databases

24.3.10 (Beta) (USA and Foreign) Released 10/24/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Perio Chart ability to select multiple cells

  • Imaging Module - PDF files were not maximizing when clicking the maximize button within the image docker window

  • DBM Raw Emails - was still giving the same results sometimes while running more than once

  • Referrals for Patient window had invisible buttons on load that caused formatting to look strange.

  • After clicking a remote folder link in FormWiki, Ctrl+F shows "no matches found" regardless of input.

  • CareCredit - Pre-Approval Amounts were not added for patients in batch

  • Video Capture: Capture button was not saving images

  • Commlog Edit Window - Signature was wrong size at higher dpi or zoom

  • apiUrl incorrect

  • Appointment Tasks Window: incorrect label "Appt Edit" instead of "Edit Appointment"

24.3.9 (Beta) (USA and Foreign) Released 10/22/2024
  • (Enhancement)ODTouch - Clinician Home - Hide eRx for Canada

  • (Enhancement) PayConnect 2 moved iFrame to Payconnect Window

  • In Appointments Module weekly view, if the window was reduced to just the right size, then some appointments might jump to wrong locations

  • Imaging Module - When loading a PDF initially, the image title bar would overlap the PDF toolbar

  • Payment Plan: Setting up a Payment Plan was causing an error popup to be triggered too often

  • Edit Wiki List Item window cleared all non-pick list columns after setting a Pick List item

  • Unscheduled Appointment List Setup: Entering a large number was causing OD to crash

  • Edit Claim Window - XConnect - Had Incorrect reporting for adjustments

  • Replying or forwarding an HTML email message sent the message in the raw format.

  • Generate Mount - Valid num error message suggested incorrect value

  • OD Cloud - File Import/Export Behavior corrections

  • Fill Sheet clicking OK when 'Autosave to Images' is checked no longer causes UE sometimes

  • Edit Claim Window - XConnect - Had blank organization name for providers

  • Letter Merge - Edit template caused a MySQL error

  • Canadian eligibility response is now enabled.

  • Opening Appointments for Patient sometimes caused slowness

  • Limited Statement: Selecting a pay plan charge displays the correct balance

  • FormOpenDental - Signal Processing - Prevent UE on signal processing set to 0.

  • CareCredit - Batch could send duplicate requests after successful lookup

24.3.8 (Beta) (USA and Foreign) Released 10/17/2024
  • (Enhancement) CareCredit BatchQS- Change the time we process and check pullbacks for batch quickscreens to use local time

  • (Enhancement) ODXam - Change 'Recovery Code' to 'Verification Code' on user authentication UI

  • Customer can now reveal (hidden) Windows taskbar even when OD is fullscreen with a modal window open

  • Referrals window results found text was too close to groupbox

  • If there are procedures attached to a preauthorization, we will not allow those procedures to be deleted

  • Insurance Claims window - XConnect did not show missing attachment warning

  • Fill Sheet - Imported input text was not displaying with empty color

  • Claim creation was blocked if an institution is listed as a provider sometimes.

24.3.7 (Beta) (USA and Foreign) Released 10/15/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) API - EobAttaches POST UploadSftp

  • (Enhancement) Track Planned Appointments Setup- Empty dates now consider all past history

  • (Enhancement) Manual websched recalls and message-to-pay messages did not send when patient opted out of receiving automated messages

  • ODMobile - Mobile notifications did not work for ODMobile

  • API - Documents methods may respond with a version error message

  • OD Cloud - URL navigation behavior corrections

  • Message-to-Pay - Single Patient statements

  • Alt keyboard shortcuts were not working in Patient Field Pick Item Form

24.3.5 (Beta) (USA and Foreign) Released 10/11/2024
  • (Enhancement) Income Transfer Manager - Added more information to insurance overpayments warning message about mismatch adjustments

  • Imaging - unmounted images were not fully deleted

  • PayConnect 2 - The receipt for a recurring charge transaction with a Surcharge was missing the surcharge amount

  • Email Address - Malformed email addresses caused exceptions

24.3.4 (Beta) (USA and Foreign) Released 10/10/2024 - This version has a conversion script that will prompt an automated backup
  • WebSchedRecalls - Manual Recalls were marked as automatic messages

  • Message-to-Pay statements did not follow Billing Default preferences

  • Patient Dashboard Patient Picture was unavailable if it was in a mount

  • Change Provider prompt - Could no longer use keyboard to select Yes or No

  • Sheet Import dindow did not include Student Status

  • Procedures Not Billed to Insurance Report - Procedures completed on an insurance plans effective To date did not show

  • Change Provider Prompt - The location of the window did not align with the Move Appointment? message box

  • DoseSpot V2 API

  • Static text replacement fields for apptDateMonthSpelled and apptProcs were not functioning

Version 24.2

Known Issues
  • Imaging module Zoom gets reset too frequently

  • Imaging Module unable to select unmounted item with missing image

  • API - Patients POST - patients with same name and DOB but different phone numbers are flagged as duplicates

  • Scanning a document with some printers can break WPF windows

  • User Query - Printing Ignores Page Ranges

24.2.76 Unreleased
  • Manual could not be accessed via '?' on earlier versions of OD

24.2.75 (USA and Foreign) Released 3/4/2025
  • Statements sometimes did not saved to the Imaging Module

24.2.74 (USA and Foreign) Released 2/28/2025
  • Imaging Module, thumbnails could cause OD to crash for cloud storage users

24.2.73 (USA and Foreign) Released 2/25/2025
  • (Enhancement) DoseSpot - Disable two-way sync

24.2.72 (USA and Foreign) Released 2/3/2025
  • Image Module | Image display didn't disappear after canceling import

24.2.71 (USA and Foreign) Released 1/28/2025
  • Too many queries getting run when opening Treatment Plan Module if using Payment Plans.

24.2.70 (USA and Foreign) Released 1/20/2025
  • Grid column widths incorrectly calculated when grid is hidden

  • Billing - Aging is run too frequently when clinics enabled

24.2.69 (USA and Foreign) Released 1/14/2025
  • Supplemental restores failed to restore sometimes

24.2.68 (USA and Foreign) Released 1/8/2025
  • Imaging Module - opening many .DCM files in a row could crash OD

24.2.67 (USA and Foreign) Released 12/31/2024
  • DoseSpot, new clinics were always registered in V1

24.2.66 (USA and Foreign) Released 12/27/2024
  • (Enhancement) Patient Select - Improve secondary query when exact matching on phone number

  • Sheets, checking the 'autosave to images' box did not always save to images

  • DoseSpot, prescribing provider was not preserved when syncing prescriptions

  • 3Shape Bridge | firstname was wrong for patients with a preferred name

  • Fee Tools - Copying fee schedules blanked out Clinic to dropdown instead of setting to 'None'

  • Account Module - Module loaded slowly when patient had Payment Plans sometimes

24.2.65 (USA and Foreign) Released 12/19/2024
  • (Enhancement) 2025 Ontario Dental Association Fee Guide

  • Imaging Module - Was unable to drag an already selected PDF to File Explorer or desktop

  • XConnect claim validation had error when insurance is dropped for the patient.

  • Account Module - The right click DentalXChange options showed for Canada users

  • Open Dental Controls were leaking NativeWindow handles

  • Task Attachments were not included in sent task copies

  • Appointment Module - Users who did not have permission to move appointments could still move them

  • Forms were being pushed behind other programs

  • XConnect - claim validation missing from Manage Module - Send Claims window

  • DoseSpotV2 not all clinics signed up for DoseSpot

  • Main Toolbar 'Commlog' button caused UE when user not allowed to edit/create commlog

  • Payment Plans - Editing the schedule could clear out future charges

  • Pasting in commlog while sending email threw an error

  • Dynamic Payment Plan - Missing user prompt when terms invalid

24.2.64 (USA and Foreign) Released 12/11/2024
  • (Enhancement) The appointment preference 'Force users to break scheduled appointments before rescheduling' showed the incorrect prompt for the Missed and Cancelled broken appt procedure types

  • Daily Payments Report - The surcharges for voided PayConnect 2 payments were not showing up

  • Advanced Appointment Search may ignore the specified provider

  • Payment Plan: Creating a schedule with an incomplete payplan was creating a confusing warning message.

  • FrmReferralSelect - Grid scrollvalue was causing results to be hidden

  • Select Account Entries - "Include all credits" did not show positive adjustments with a remaining balance or would show the wrong Amt End

  • Email Inbox - Reply All did not copy over email addresses correctly

  • Reopening same sheet in formsheetfilledit no longer causes UE

24.2.63 (USA and Foreign) Released 12/5/2024
  • Appointment Search may return unavailable timeslots when considering blockouts

  • Imaging Module - Selecting one of the bottom most image categories when there was a scroll bar present would auto scroll back to the top sometimes

  • Open Dental Cloud, exporting auto notes caused an error for AppStream

24.2.62 (USA and Foreign) Released 12/4/2024
  • Edge Express receipt was not showing cents on total amount

  • Open Dental Cloud, pasting an image in Open Dental caused the program to crash sometimes

  • SMS Messaging - Sending URLs with period in path could result in malformed links

24.2.60 (USA and Foreign) Released 12/3/2024
  • (Enhancement) User Query window - When exporting, the cursor indicates something is happening while the file dialog loads

  • Canada Claims missing TransRefNum prevented sending attachments.

  • Carriers window - The combine button in Insurance carriers list had the wrong explanation text

  • Mobile - Available 2FA Options did not consider if the patient has opted out of texting

  • Mobile Notifications - Logger did not work on eConnector

  • Account Module - The DentalXChange right click options were grayed out if an insurance payment for the claim was also highlighted in the grid

  • Dexis GXTwain Images taken with sensor import out of order to mounts

  • Limited Statement: payPlanAmtDueValue field was showing incorrect balance on limited statements

  • Send Claims window could take a long time to load

  • ODMobile - DoseSpot V2 caused an error

  • Open Dental Cloud - Wiki shortcut closes google chrome

  • Error messages repeat when closing forms with keystroke

  • ODTouch - Rx Manage - Saving without a pharmacy caused UE

24.2.59 (USA and Foreign) Released 11/26/2024
  • Imaging - exported DICOM images were invalid

  • Account Module: Selecting pay plan debits was causing inconsistent behavior

  • Canada - Lab Fees - Prevent more than two lab procedures from being attached to a procedure

  • Web Form Setup window - Clicking the 'Delete' or 'Remove' button would sometimes cause an error

  • OD Cloud - Import button incorrectly opened files from Appstream VM

  • PayPlanCharge: PayPlanChargeType was causing the API to break

  • Family Balancer window, warn users when the As of Date predates the Income Transfer Date.

24.2.58 (USA and Foreign) Released 11/21/2024
  • Alt keyboard shortcuts were not working in License Accept form

  • Appts Module, trying to create a new appointment would crash the program.

24.2.57 (USA and Foreign) Released 11/21/2024
  • Sheets - Static text that goes over a page break sometimes omits lines when printing

  • SignatureBoxWrapper was not disposed properly when converting Sheets to PDFs

  • Appointment bubble - Procedure description sometimes disappeared when changing the appointment and procedure status

  • Pay Plans - TP procs were affecting the main account balance

24.2.56 (USA and Foreign) Released 11/19/2024
  • Fill sheet window - A single minus symbol as a combo box option would cause an ampersand to be inserted when selecting the option within the combo box

  • Open Dental Cloud, viewing PDFs would sometimes hide access to form buttons

  • Open Dental Cloud, some actions when viewing a PDF would cause the program to crash

24.2.55 (USA and Foreign) Released 11/19/2024
  • (Enhancement) Mobile Notifications - Mobile notification inserts and selections are logged

  • Appointment selection did not update when switching patients

  • ODTouch - Incorrect treatment plan sheet could be used to generate PDF

  • Claim As Total payments was causing an error when an existing total payment row was on the claim.

  • Pay Plans - Only prompt when principal is greater than remaining

  • Database Maintenance tool incorrectly caught payment plan prepayments

  • Edit All Procs sometimes prompted the user when only changing the clinic

24.2.54 (USA and Foreign) Released 11/14/2024
  • Canada - Eligibility will use the patients default provider and Attachment (09) transaction will use the claim's treating provider

  • Appt cards only printed in portrait instead of using printer orientation setting

  • Edit Referral window - Selecting multiple clinics did not save

  • Imaging Module - The right click print option was not grayed out for unsupported file types

  • OD Cloud - Imaging Module PDF did not close when clicking close button

  • Referrals for patient window, more info button, changed the text

24.2.53 (USA and Foreign) Released 11/12/2024
  • Changing appt status from Complete to Scheduled may have drop attached procedures

  • Referral For Patient Window - Error on more info link click and create buttons

  • Procedures for New/Existing Patient WebSched appointment were appearing in Chart on different day.

  • Database Integrity Check: Whitespace in "localhost" blocked repair

  • Canada - Eligibility requests didn't use the 'Elig' default clearinghouse

  • Payment Plan - Signature wasn't invalidated when payment plan terms were changed and saved before exiting the window

  • PayConnect program link showed in the claim payment edit form but not the payment form if using PayConnect 2.0

  • DentalXChange attachments - The warning message to enable attachments saving locally was misleading

  • Payment Plan - Sheet signature was initially invalid on middle tier

  • OD Cloud - eServices Setup Behavior corrections

  • Imaging Module - Single-clicking on a document sometimes removed hover effect from controls outside the image selector

24.2.52 (USA and Foreign) Released 11/8/2024
  • Edit Sheet Def window: Copy+paste static images caused OD to crash

  • API - API Service requires PasswordVaultWrapper.dll

  • Imaging Module - Clicking through documents could crash Open Dental

  • Print Screen Tool - error "No Printer Installed" crashed Open Dental

24.2.51 (USA and Foreign) Released 11/7/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)API - Enhance API Service to utilize middle tier

  • Imaging Module - moving a docked image around too fast sometimes resulted in UE

  • Account Module - Selecting 'Get CareCredit Self-Service Link' would prefill with a negative amount when the patient had a credit balance

  • Imaging Module - Single-click could move files

  • Improved memory handling in various places that use WPF

  • DoseSpot V2 medication sync - implement pagination

  • (Internal Request)Pay Plans - Add pref that controls if we show production date, or date prod attached

  • DoseSpot V2 eRx button was always red

  • Patient method had missing parameter when called over middle tier

  • Foreign - Changing windows language caused printer spooler errors

24.2.50 (USA and Foreign) Released 11/6/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Update SSH to newer version

  • (Enhancement) Appointment table, added DateTStamp INDEX

  • Hyperlinks in wikis for files wouldn't open

  • eConnector - logger does not use cache to determine if clinics are in use

  • ERAs: Refactor how we get claims and preauths from the DB

  • DoseSpot V2 - API Response Bodies Changed

  • Reimplemented fix for: Patient Select window could be blank

  • Unscheduled Setup window- Form clipped invalid data entry warning symbol

24.2.49 (USA and Foreign) Released 11/5/2024
  • SOTACloud bridge created invalid URL if patient name had whitespace

  • Open Dental Cloud, have AppStream instances with Edit Printer - Prompt checkbox checked used Windows print dialog window. Removed visibility of Virtual Printer for AppStream users.

  • Rolled back fix for: Patient Select window could be blank

24.2.48 (USA and Foreign) Released 11/5/2024 - This version has a conversion script that will prompt an automated backup
  • Imaging Module - Files could no longer be dragged outside of OD

  • Autonotes - Could not use keyboard to un-check prompts

  • Insurance Verification List was not showing a patient when it should

  • Imaging Module - The Image Viewer could cause an error when the Image Preview Toolbar buttons were pressed and only one monitor was in use

  • Edit Claim - Print button had a Printer Spooler Service error

  • CareCredit BatchQS - Change to nightly sync pref

  • OD Cloud - View EOB button did not show existing PDF when first opening.

  • 2025 CDT Code Contained Extra Character in Description, Wrong Category for Other

  • Patient Select window could be blank

24.2.47 (USA and Foreign) Released 11/1/2024 - This version has a conversion script that will prompt an automated backup
  • Edit Referral Attachment - Referring Provider field would sometimes show a "-1" within the provider listbox

  • ODCloud - Edit Patient - Map button opened the browser on the VM

  • Pay Plans - Global lock date was not correctly blocking changing the date of agreement

  • Account Module - Patient Grid no longer puts amount on multiple lines when pat has credit of $1000+

  • FormInsFeesForIns - Mass Changes of Insurance Plan Type only allows changing to/from PPO and Cat%

  • Imaging Module: Mount thumbnails did not auto refresh

  • 2025 CDT Codes available

24.2.46 (USA and Foreign) Released 10/30/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) DoseSpotV2 Add MedispanClientId Param to Body

  • Ins Edit - users without Carrier Edit permission caused carrier splits

  • OD Cloud - Imaging Module PDF preview did not close when changing Images/Modules/Patients

  • Open Dental Cloud, gave AppStream instances access to the printer settings window

  • Message To Pay - Text was not an option

24.2.45 (USA and Foreign) Released 10/29/2024
  • (Enhancement) CareCredit BatchQS- add an ODHQ preference to determine times we process and pullback batch quickscreens

  • (Enhancement) Appointment Views, Add Ward

  • Clicking Print in various places with Spooler Service disabled caused an error

  • Middle Tier - upgrade from old version can cause crash

  • There was an Error on help feature window link click

  • Updating message for an appointment with an attached procedure

  • Select Image attachment window - Users were unable to send mounts as attachments

  • Appointment View Edit - Change delete message verbage

  • Payment Portal - The welcome page for verify and pay view had a typo

24.2.44 (USA and Foreign) Released 10/24/2024
  • Imaging Module - PDF files were not maximizing when clicking the maximize button within the image docker window

  • CareCredit - Pre-Approval Amounts were not added for patients in batch

  • Video Capture: Capture button was not saving images

  • Commlog Edit Window - Signature was wrong size at higher dpi or zoom

  • apiUrl incorrect

24.2.43 (USA and Foreign) Released 10/22/2024
  • (Enhancement) CareCredit BatchQS- Change the time we process and check pullbacks for batch quickscreens to use local time

  • In Appointments Module weekly view, if the window was reduced to just the right size, then some appointments might jump to wrong locations

  • Imaging Module - When loading a PDF initially, the image title bar would overlap the PDF toolbar

  • Referrals window results found text was too close to groupbox

  • If there are procedures attached to a preauthorization, we will not allow those procedures to be deleted

  • Edit Claim Window - XConnect - Had Incorrect reporting for adjustments

  • Generate Mount - Valid num error message suggested incorrect value

  • Fill Sheet - Imported input text was not displaying with empty color

  • OD Cloud - File Import/Export Behavior corrections

  • Edit Claim Window - XConnect - Had blank organization name for providers

  • Letter Merge - Edit template caused a MySQL error

  • Canadian eligibility response is now enabled.

  • Opening Appointments for Patient sometimes caused slowness

  • FormOpenDental - Signal Processing - Prevent UE on signal processing set to 0.

  • CareCredit - Batch could send duplicate requests after successful lookup

24.2.42 (USA and Foreign) Released 10/15/2024
  • ODMobile - Mobile notifications did not work for ODMobile

  • API - Documents methods may respond with a version error message

  • OD Cloud - URL navigation behavior corrections

  • Alt keyboard shortcuts were not working in Patient Field Pick Item Form

24.2.41 (USA and Foreign) Released 10/11/2024
  • (Enhancement) Income Transfer Manager - Added more information to insurance overpayments warning message about mismatch adjustments

  • Imaging - unmounted images were not fully deleted

  • PayConnect 2 - The receipt for a recurring charge transaction with a Surcharge was missing the surcharge amount

24.2.40 (USA and Foreign) Released 10/10/2024
  • Message-to-Pay statements did not follow Billing Default preferences

24.2.39 (Beta) (USA and Foreign) Released 10/10/2024 - This version has a conversion script that will prompt an automated backup
  • DoseSpot V2 API

24.2.38 (Beta) (USA and Foreign) Released 10/9/2024
  • Static text replacement fields for apptDateMonthSpelled and apptProcs were not functioning

24.2.37 (Beta) (USA and Foreign) Released 10/9/2024
  • WebSchedRecalls - Manual Recalls were marked as automatic messages

  • Patient Dashboard Patient Picture was unavailable if it was in a mount

  • Claim Attachments window - Snipping an attachment forced the Claim Edit window to close

  • Sheet Import dindow did not include Student Status

24.2.36 (Beta) (USA and Foreign) Released 10/8/2024
  • (Enhancement) CEMT, credential obfuscation when used as command line arguments for launching new instances of Open Dental for connections.

  • (Enhancement) ODCloud - Appstream DCV Extension

  • User Query window - An error could occur when replacing a file after exporting a query when the file was still open

  • Fill Sheet Edit - With Autosave to Images checked, it should only save the sheet if changes were made

  • Edit Claim Window - XConnect - Had Error on save button patient with secondary insurance

24.2.35 (Beta) (USA and Foreign) Released 10/3/2024
  • (Enhancement) API - new method RxPats GET

  • (Enhancement) API - new method Pharmacies GET

  • Patient Portal - The Download Statement button could overlap the container that it's supposed to be in when viewing in mobile mode

  • Imaging Module - When canceling a paste or import the image still showed in the image selector

  • CEMT - Central Manager Patient Search sometimes did not work with Domain Login Enabled

  • OD Cloud - Email Attachments sometimes did not behave properly

  • Web Chat Session - Chat box sometimes did not display the entire text

  • Quick Paste Notes - Pressing key for list box with an empty item threw an error

  • Grid scroll bar sometimes did not show on initial load

24.2.34 (Beta) (USA and Foreign) Released 10/1/2024
  • (Enhancement) (Canada) Fee Tools - Import Canada add audit trail entries

  • (Enhancement) Closing Ortho Auto Claims didn't refresh the Account Module

  • (Enhancement) Closed payplans did not appear to be closed when using any other charge logic besides Age Credits and Debits

  • PaySimple and EdgeExpress - Voiding a refund transaction would automatically change the Payment window Amount field to a negative amount

  • Edit Appointment - was missing message if trying to move procedures from a planned appointment to a new appointment

  • Imaging Module Had UE When Clicking Under Toolbar With Empty Image Preview Section

  • Canada Request for Outstanding Transactions (ROT) to Telus was sending too many requests.

  • Shift + F3 no longer toggled text casing in OD

  • Auto Note Categories - Deleting parent category removed all corresponding child categories in Auto Notes Setup

  • Preauthorizations - Receiving claim prompted unrelated message regarding unfinalized claim

  • Open Dental Cloud, allow temporarily enabling NewCrop for testing in cloud

  • EConnector / ODService - Update thread interval to 1 second

24.2.33 (Beta) (USA and Foreign) Released 9/26/2024
  • (Enhancement) API - Laboratories - Add GET

  • Appointment Edit - Could throw an error when saving based off of appointment type selected

  • Procedure fee update behavior was not working as expected when set to 'Prompt, when patient portion changes'

  • Running DB Maintenance tool with 'DBM Skip Check Table' preference enabled displayed incorrect warning message

  • Edit All Procs - Procedure fee update behavior was not working as expected

  • Treatment plan discount adjustments were sometimes added to a procedure twice

24.2.32 (Beta) (USA and Foreign) Released 9/25/2024
  • (Enhancement) API - Documents DELETE

  • (Enhancement) API - Documents PUT

  • Deposit Slips - Adding a deposit slip with HQ selected for clinic threw an error

  • Referral Slip - Generating Referred From slip sometimes threw an error

  • Sheets with output text were not resized properly

  • Preferences - Font size was wrong in a few sections

24.2.31 (Beta) (USA and Foreign) Released 9/24/2024
  • (Enhancement) API - new method Recalls PUT

  • (Enhancement) API - new method Recalls POST

  • Perio Chart - Coordinates were shown in title bar when BolaAI is hidden for clinic

  • XConnect - Had a Validation error 'Line item control number cannot be more than 30 characters'

  • eConnector - resource usage

  • CEMT - Attempting to open Central Manager User Setup when logged in with Single Sign-On showed an error

  • Sheets - Text fields over page breaks were getting cut off

  • EServiceListener - Programatically add firewall rule

  • XConnect - Had a Validation error for secondary insurance

  • ODService - memory leak

24.2.30 (Beta) (USA and Foreign) Released 9/19/2024
  • (Enhancement) Patient Dashboard, Appointments for Patient grid order did not match FormApptsOther

  • ListBoxes for WPF now have arrow key and spacebar events implemented

  • Edit Deposit Slip - The Bank Account Info initially showed the wrong information with clinics enabled

  • Custom aging report included a discount transaction type for TP procedures

24.2.29 (Beta) (USA and Foreign) Released 9/18/2024
  • (Enhancement) API - Labturnarounds - Add GET

  • (Enhancement) API - ProcNotes POST - add ability to digitally sign

  • (Enhancement) API - new method ProcNotes GET

  • FormOpenDental - Task processing could happen before the user cache is initialized.

  • Procedure fee override did not apply when changing clinic and provider simultaneously

  • Email autograph did not automatically insert with no email address sender

  • Fill Sheet - Last pixel on multipage sheets did not display

24.2.28 (Beta) (USA and Foreign) Released 9/17/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) When setting the provider for treatment planned procedures with an appointment today, also set the clinic

  • (Enhancement) API - Labcases - Add GET

  • Textboxes selection could calculate incorrectly when there are newline characters for auto notes

  • Imaging Module unable to select category folder with single-click

  • AutoNotes could throw an error when adding new AutoNotes after a newline

  • Edit Appointment window - The message warning that's in bold would get cut off when using Zoom sometimes

  • API - ChartModules GET PlannedAppts returns incorrect ProcDescript sometimes.

  • Width of Clone table now updates correctly - independantly of the Super Family grid

  • Imaging Module - The right-click menu on PDFs no longer had Print grayed out

  • Secondary Claims printed from "Outstanding secondary claims" prompt did not populate dates in "Authorizations" section

  • User Query - Could throw an error when dragging the resize bar up to fast and releasing

  • User Query window - When exporting cells that contained commas as a .csv, the cell would be split into multiple columns

  • Credit Card Recurring Charges window - Patients could remain in the list even though they had their card charged

  • FrmReferralSelect could take a bit to load

  • Wording on database table of document schema summary was incorrect

  • Reduced algorithm search time when loading patfields for SuperFams display in modules

  • Deposit Slip Sheets - Static text fields specific to the currently selected clinic did not populate

  • Edit Mount Layout - Mount item location did not save when dragging

  • Ins Verify List was taking a long time to load

  • Appointments Module, changed next appointment warning to say planned instead

  • Sheets - Y position of fields adjacent to signature box changed unexpectedly

  • FormAllocationsSetup-change text from OK to Save

  • Family Module - Admit and Discharge dates fields could show minimum date instead of blank

  • FormArManager - Fix Typo "Aging Already Run" Popup

  • ODcodeBox allowed images to be pasted in

  • Perio Chart - Attempting some actions without a cell selected causes Open Dental to crash.

24.2.27 (Beta) (USA and Foreign) Released 9/10/2024 - This version has a conversion script that will prompt an automated backup
  • Canada Outstanding Transactions Request window no longer supports retrieval of version 2 mailbox messages.

  • Claim Edit Window - procedure date on claimproc was inheritng from DateTp due to droppped Insurance Plan

  • Patient Dashboard - There was an additional white space gap between the dashboard and the right edge of main window sometimes

  • DBM Raw Emails - Was giving the same results sometimes while running more than once

  • Custom Aging Report - Syntax error when report ran on MySQL 5.5

  • WebForms - Prompt user if deleting webform would break Appt Thank You link

  • Appointments for Patient - Completed planned appointments sometimes did not show correctly

  • WPF listbox - Users could unselect an index

  • Wiki error messages could not be closed if error message was too long

  • Edit Claim window - A popup message used the old description of a preference

  • Patient Name/Clinic Name in title bar changed multiple times when switching clinics

  • API - Documents POST UploadSftp may fail

  • EvaSoft Bridge - Patient DOB was not populated in EvaSoft when the 'Country or region' is set to Canada

  • XConnect - Had an incorrect validation error when clicking Save on the Edit Claim window

  • Payment Plans Report ignored discounts on treatment planned procedures

24.2.26 (Beta) (USA and Foreign) Released 9/5/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) User Query window - Allowed users to export as a .csv file

  • Imaging Module - Selecting mount with missing images causes UE sometimes

  • Preferences window - The 'Verify Addresses with USPS' preference is not applicable for foreign users but showed as an available preference

  • Send Claims - Printing with virtual printer not saving mulitple files correctly

  • ODTouch - Appt Edit, appointment type procedures were not created properly

  • ODMobile - Sending new text message notification could cause UE

24.2.25 (Beta) (USA and Foreign) Released 9/3/2024
  • Edit Clearinghouse window - The Location ID textbox did not sync with the default Unassigned/Default Clinic

  • Scheduled appointment's planned appointment reference could switch between multiple planned appointments

24.2.24 (Beta) (USA and Foreign) Released 8/29/2024
  • Payment Portal - The DOB field size didn't match the size of the other fields on some mobile devices

  • Adjustments attached to payment plans aged with the incorrect date

  • Preferences window - One of the Enterprise - Appts options was not aligned with the other options

  • Planned Appointments grid - Date Scheduled sometimes did not populate as expected

  • Insurance Plans grid did not populate when opening form

  • ODTouch - Appt edit, appointment length was not being set correctly

24.2.23 (Beta) (USA and Foreign) Released 8/27/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Enhance Security Hashing to start threads earlier

  • (Enhancement) API - Statements - Add GET(single)

  • (Enhancement) Sheets - PDF - Detect if there is a missing printer / spooler service

  • (Enhancement) Perio Chart - "Save to Images" will no longer highlight the first cell

  • (Enhancement) Perio Chart - Add birthdate to printed Perio Charts

  • API - Appointments POST - some fields are not set by default

  • ODCloud - appstream - links on wikis launched in the vm

  • Prevented UE when clicking clinic dropdown from select patient window

  • Open Dental Cloud, printing an EOB image incorrectly showed the windows choose printer window

  • Imaging toolbar hover was in wrong place

  • Email Client window - With Zoom set to Max, reducing the size of this window could cause overlapping buttons

  • Tertiary Insurance Plans with Secondary Medicaid COB affected primary estimates

  • ODTouch - Perio, Count toolbar menu item did not hide when clicked

  • OD Cloud - Import actions cause crash if communication with CloudClient fails

  • Appointments for Patient - Planned appointments were showing when attached procedures are complete

  • If clinics are not enabled, there is no option to enable or disable sending statements secure

  • Right click context menu didn't properly identify weblinks

  • OD Cloud - Communication with Cloud Client did not work without restarting OpenDental

  • CareCredit - Staging URL changes

  • CareCredit - update Api credentials

24.2.22 (Beta) (USA and Foreign) Released 8/22/2024 - This version has a conversion script that will prompt an automated backup
  • XConnect - Edit Claim Window had a Ortho Remaining Months validation error

  • Account Module - Family Financial Notes was cut off at max zoom

  • Pick Sheet window - The label above the list of consent forms said "LabelPatient" from eRouting Def Edit form

  • 'All workstations will shutdown' message was popping up on Help -> Update

  • Treatment Plan Module - Update Fees tool output differed from Global Update Fees for medical insurance plans.

  • Log On window - Scanning a badge filled the password field without clearing it out

  • User Query window - Exporting as an .xls created a file that Excel thought was corrupted

  • USPS Address Validation - Could not save when enabled and using 3 character state abbreviation

  • Edit Claim Window - 'Outstanding secondary claims' prompt pops up when receiving preauthorizations.

  • Edit Email Message window - The Add Image button would not always open the Select Image window when clicked and no explanation was provided

  • Name for Canadian .pem files for telus a and b claims was incorrect

  • UE sometimes occurs when right clicking textboxes

  • Pay Plans - No longer update last ran pref when opening Pay Plans

  • ODFileUtils IsKnownFileType method sometimes threw a UE

24.2.21 (Beta) (USA and Foreign) Released 8/20/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) PayConnect 2 - Cardholder field returned by payconnect2 api shows on receipts

  • (Enhancement) PayConnect 2 API - Integrations send correct frequency based on where the payment originated.

  • (Enhancement) Each clinic/practice to choose secure vs non secure email for sending statements

  • (Enhancement) Perio Chart - Instead of using patient primary provider on new exam, use provider attached to current user, typically the hygienist

  • (Enhancement) Planned Appointments, remove blocking behavior and improve Chart Module display

  • Signup Portal - The warning for TenDLC registration would sometimes show up for foreign users when making changes to signups

  • ODMobile - Implement local notifications for new text messages

  • Edit Wiki List window - Renaming an existing wiki list to include a special character would cause an error

  • EServiceLog Activity Log window - The Payment Portal logs for patient verification had a couple of typos

  • Age Limits and Frequency Limitations can affect procedures outside their Code Group

  • Pick Sheet window didn't select the single clicked row on OK after searching

  • Context menu incorrectly treated file names in text as weblinks

  • Voiding a refund through XCharge(OpenEdge) created a negative payment

  • Task - Go To button sometimes did not update patient

  • Chart Module thumbnail double-click doesn't set title bar for image float window sometimes

  • Old Images window - Pasting an image copied from the Imaging Module did not work

  • Entering a tooth number between 1-10 on the Procedure Edit window while using tooth nomenclature FDI international, would have thrown an error and crash on save click

  • Slowness when searching Ins Plan list, specifically related to size of list of employers

  • Procedure Info and Group Note - Signature cleared when moving the window with zoom

  • Wiki - lists followed by lines containing * or # caused error

  • Edit BadgeId window - The title and username label were inconsistent with other areas of the program

  • Removed registry searching code from the list of known filetypes from mobile

  • Imaging Module - Double-clicking behavior was sometimes based on image type and not extension

  • Bola program link was not hidden for clinic selected in OD

  • eClipboard - Grouped mobile notifications were not processed properly

24.2.20 (Beta) (USA and Foreign) Released 8/12/2024 - This version has a conversion script that will prompt an automated backup
  • Spell Check prevented using undo shortcut in Commlogs

  • Web Sched New Patient - Check for duplicate FName against patient preferred name

  • Preferences window - Within the Ortho tab the 'patient clone' checkbox was not always updating after being checked

  • Automated Messaging - Patient Portal Invites cannot be sent zero hours before/after appointments

  • Slowness when using XDR

  • Appointments for Patient window shows Planned Appointments on load.

  • Edit Display Field window allowed setting column width values that threw an error

  • Reassigning primary provider sometimes reassigned to non-person provider

  • Open Dental Cloud, copying a large image could be slow for AppStream sometimes

24.2.19 (Beta) (USA and Foreign) Released 8/8/2024
  • (Enhancement) Restricted clicks to the checkbox for several fields in the Edit Insurance Plan

  • Audit Trail - HQ-only preferences are visible for all

  • Message to pay - penny format was invalid

  • Procedure Info - Could not apply discounts to TP procedures with the Adjustment Create date limit

  • Treatment Plans - Signature could split between two pages

  • In foreign contries, Production and Income, and Monthly Production Goal reports both crashed because of number punctuation issues.

  • Xamarin - Users were not able to login to demo mode

  • Appointment Module - Appointments sometimes overlapped when triple booked

  • Perio Chart - Clinics were forced to use Bola even when hidden

  • Open Dental Cloud, scanning could be slow for AppStream sometimes

  • Preferences window - The order of two Enterprise options made the workflow confusing

24.2.18 (Beta) (USA and Foreign) Released 8/6/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) API - ClaimPayments POST Batch

  • (Enhancement) The Wiki search page uses the report server instead of the read-only server

  • Billing Options window - Modes for SMS statements were not being saved correctly when changed from the Billing Defaults window

  • Edit Mount Layout - Mount item location changed after single-click

  • Imaging Module - Closing Edit Mount form sometimes caused an error

  • Procedure Info - The attached to claim text was cutoff at the bottom

  • Edit Clearinghouse - List box did not show all options with zoom

  • Payment Plan - Prepaying on principal posted the PayPlan Debit to the wrong account

  • Select Image Attachment window - Capitalized file extensions were not supported

24.2.17 (Beta) (USA and Foreign) Released 8/1/2024
  • (Enhancement) Microsoft OAuth - Receiving encrypted emails did not decrypt when downloading

  • ODTouch - Medical, viewing patient medication could cause UE

  • DBM for Patient - ProcedurelogNotCompletedAttachedToReceivedClaimprocOrPaySplitOrAdj included treatment planned prepayments sometimes

  • Device Manager - Deleting device could cause an unhandled exception

  • Imaging Module - Clicking Copy button causes crash when using Middle-Tier connection

  • Reassigning primary provider was sometimes reassigning to a secondary provider

  • Header was missing from sent billing list statements

  • Snip Attachment window - The newly created document was missing the description information attached to the snipped file

  • Enterprise-General Preference label sometimes had format issue with zoom

  • Planned Appointments - Changing ProcStatus to Treatment Planned still showed as Complete sometimes

24.2.16 (Beta) (USA and Foreign) Released 7/30/2024
  • (Enhancement) API - Add CustomTracking to Claims GET, PUT, and POST

  • PayConnect 2 - Refund receipts didn't show "Electronically Signed" when the patient signed in the PayConnect2 window

  • Patient Select window was delayed showing up

  • Edit Claim Window - 'Outstanding claims' prompt popped up receiving preauthorizations for medical or primary insurance

  • Lists in Wiki tables failed to parse when they did not contain bulleted or numbered lists

  • Imaging Module - Closing the 'Mount Information' window sometimes causes crash

  • Imaging Module, drawings not shown upon opening image

  • Imaging Module - Deleting the last item in a mount caused an error

  • Chart Module - Double-clicking mount images causes UE

  • Documentation for Patient Table was missing information

  • Edit Mount Layout - Mount item was anchored to mouse after double-clicking

24.2.15 (Beta) (USA and Foreign) Released 7/25/2024
  • Payment Portal - An empty Auth header could be added to the requests sometimes

  • Billing Defaults window - Saving a General Message wasn't saving when returning to the Billing Options window

  • Wiki Setup window did not enter returns or tabs

  • Account Module - The "Superfamily checkbox" could get cutoff in the Account Module when using Zoom sometimes

  • Imaging Module - Sign button did not work even with image selected

  • Chart Module Image Double-Click Was Causing UE

  • Select Image - Dragging to new category did not work from some parent forms

  • Imaging Module - Using the 'Move to Patient' option threw an error

  • Carestream Was Showing A 'Form Is Null' Error For New Patients

  • Imaging Module Contrast Slider only worked when left click was held down long

  • Select Image Attachment window - UE occured when attempting to send txt, doc, or xml file types

24.2.14 (Beta) (USA and Foreign) Released 7/23/2024
  • (Enhancement) XConnect refactored/removed CallAPI() and replaced with calls to APIRequest.

  • (Enhancement) SOTA Cloud - Launch program link in external browser

  • (Enhancement) Canada - Sometimes claims sent to secondary when they shouldn't

  • Imaging Module, some minimized images may not be restorable

  • Clear Duplicate Blockouts tool sometimes did not reflect accurate number of duplicates.

  • Database Maintenance - InnoDB tool timed out for large DBs

  • Edit Insurance Plan window - Drop Plan set Date last verified to invalid date

  • Account Module - Insurance Estimates and Unearned Breakdowns pop down grids had vertical scrollbar with zoom

  • Email Edit Window - Image attachment allows for document selection

  • Declined credit card payments on Recurring Charges still had unearned type

  • Patient select window used to double query iif a patient was passed in

  • Saving declined credit card transactions with unallocated $0 paysplits is prevented when Allocations setup for Paysplits is set to Rigorous

  • Ortho Chart - Clicking the signature cell sometimes showed the wrong user

  • WPF button icons still sometimes cause a UE

24.2.13 (Beta) (USA and Foreign) Released 7/19/2024
  • Wiki window, pages with tables wouldn't load.

24.2.12 (Beta) (USA and Foreign) Released 7/18/2024 - This version has a conversion script that will prompt an automated backup
  • WikiLists window - Adding a list with a special character in the name would cause an error

  • Confirmation messages used incorrect ClinicName sometimes

  • Lists in wiki tables failed to parse when they contained numbered and bulleted list items

  • Imaging Module, grabbing title bar of a docked image to move it stopped working if dragged too fast

  • Treatment Plan Module - Adjustment Create permission prevented users from creating discounts with date limit

  • Imaging Module was asking to move image to another category when it shouldn't.

  • Imaging Module - Copy/Pasting documents across different databases could result in errors or incorrect images

  • Checking/Unchecking "Show SuperFamily" now updates Account grid appropriately

  • Edit Claim - As Total did not mark claimprocs as received with a payment of 0

  • Account Module - Super Family grid was not resizing correctly with zoom

  • In old Imaging Module, the signature window loaded off screen

24.2.11 (Beta) (USA and Foreign) Released 7/16/2024
  • (Enhancement) API - Add Provider, Operatory, and Schedule tables to ApiEvents

  • Clicking OK on an unsent statement could result in duplication

  • Canadian lab overpayments require an overpayment on the attached parent procedure to show in the Edit Claim window.

  • Sheet Def Edit window - This window would not always show that a user was placing fields below where the sheet height ended

  • Edit Insurance Plan Window - new Ins Verify Hist had blank fields on Last Verified Now button click

  • USPS API Integration - Including Zip+4 caused correction to fail.

  • PayConnect - zip code was not sent for non-surcharge accounts

  • CEMT, attempting to select patients from a Middle Tier connection while it is offline would lock up the program.

  • OD Cloud - Pasting DentalXChange claim attachment from right click option sometimes caused crash

  • Imaging Module Double-Clicking Folder Caused OD To Crash

  • Edit Benefits - Part of the simplified view was still present with forced row view

  • Error occured when using plannedAppointmentInfo sheet field

  • Account Module Super Family grid did not display correctly

  • Launching XVWeb could sometimes throw an unhandled exception

  • API - InsPlans - Add GET(single) and Add optional CarrierNum and PlanType filters

  • PaySimple program link - Unchecking the "allow online payments" checkbox with clinics disabled threw an error

  • Account Module - Highlighting procedures could cause an unhandled exception

24.2.10 (Beta) (USA and Foreign) Released 7/11/2024
  • (Enhancement) Bamboo bridge - Make error messages clearer

  • (Enhancement) Add new Place of Service Code for Outreach Site/Street

  • (Enhancement) For OmhNy, colored rows in Pt Select window logic changes

  • ProgramLinkEdit Window Not Hiding Button In Reports Menu For Specific Clinics

  • About -> Diagnostics did not show DbmsVersion patch version

  • Account Module Shows 'Show SuperFamily' Checkbox For Patients Without SuperFamilies

  • Patient Portal - Message-To-Pay did not bind statement to URL

  • Device manager - Mobile notification did not work when devices were enabled or disabled

  • Payment Plan - The check box for "Show Attached P&I" was sometimes hidden when "Hide past activity" was checked

  • Chart Module - Charting some procedures with entry status set to complete set procedure fee to 0

  • Reseller Portal - Some users were unable to see their accounts once logged in

  • API - Tasks PUT - Allow taskStatus to be updated

24.2.9 (Beta) (USA and Foreign) Released 7/9/2024
  • Custom Aging Report - This report did not account for the "Transactions attached to a procedure offset each other before aging" preference

  • Insurance Claims Window - had redundant messages when sending e-claims

  • Entire Family row now correctly shows all family members items in main account grid

  • Edit Benefits window - Could not save changes to the # column of the Frequency Limitation Benefits grid

  • Edit Payment Plan Charge window - Delete creates charge sometimes

  • Edit Claim - Irrelevant message popped up when opening pending payment procedure line

  • Research temperature monitoring with IT

  • Insurance Plans - List Subscribers button caused an error when clicked

  • Check Insurance Plan Fees - permission popup did not use standard wording

  • Printers - Return order of checkboxes in the grid

  • Recall list - grid context menu was missing items

24.2.8 (Beta) (USA and Foreign) Released 7/5/2024
  • PayConnect 2 - Void receipts would show a $0 surcharge fee even though the original transaction had a surcharge

  • CDS Intervention - Error was sometimes thrown when trying to open this form

  • Sheet Def Edit window - This window was not scaling correctly when adding pages and using zoom

  • Imaging module import or paste was crashing when no image previously selected

  • Receivables Breakdown report attached positive adjustments used procedure date instead of adjustment date with experimental preference enabled

  • Patient select window doesn't clear pre-filled patients

24.2.7 (Beta) (USA and Foreign) Released 7/2/2024
  • (Enhancement) Set prepayment split unearned type to none when credit card payment is declined

  • SuperFam grid doesn't resize properly to accomodate columns when used with zoom

  • Insurance Patient Plan Edit Log - Showed wrong date for "Eligibility Last Verified"

  • Treatment Plan Module - Right clicking on the Pre Authorizations grid when it is empty caused an error

  • Statements Display [InstallmentPlanTerms] Incorrectly When No Installment Plan

  • Account Module - Quick Procs sets procedure fees to $0

  • Bamboo bridge threw an 'Object reference not set to an instance of an object' error sometimes

  • Perio Chart - Opening form with Bola AI enabled and no exams threw error

  • Patient Field Defs and Edit Patient Field Def - Column sorting had incorrect row assignment

  • Wiki Edit - Incorrect message was sometimes shown when clicking Save as Draft

  • Automated Messaging Advanced Settings - Use Practice Defaults enabled when Calendar Title disabled

  • Appointment Module Create Routing Slip Caused UE

  • BolaAI launch - File path doesn't exist error

  • WPF Combobox - Window closed on scrollbar click

  • eClipboard - Birthdate field did not display correctly when patient did not have birthdate entered

  • Check insurance plan fees - change buttons don't check permission

  • Employees window - Doesn't load with employees initially

  • Imaging Module, grabbing title bar of a docked image to move it was jumpy

  • Appointment Module Create Routing Slip Is Very Slow When Patient Has Large Amount of Insurance Benefits

  • Patient Dashboard, patient information wasn't loading or would get stuck displaying previously selected patient information sometimes.

24.2.6 (Beta) (USA and Foreign) Released 6/27/2024 - This version has a conversion script that will prompt an automated backup
  • ODXam - Custom DateTime pickers did not behave as expected

  • Chart Module - Sometimes had an error on Enter Treatment Type Proc Code for complete procedures

  • Program link window - Bola AI invalid path

24.2.5 (Beta) (USA and Foreign) Released 6/26/2024
  • (Enhancement) Employees window - Slowness when searching for an employee

  • Sheet Fill Edit window - Growth behavior for text fields was not always displaying properly when importing web forms

  • Sheet Fill Edit window - The text size in a combobox didn't adjust when the combobox's height was enlarged

  • Pay Plans - Future charges - Allow editing future charges with the right click context menu.

  • Lists in wiki tables were formatted poorly

  • Printers - Set virtual printer file name only when not blank.

  • Tab sequence out of order in Appointment View Edit window

  • Printers - Indicate printers are virtual printers

  • Imaging Module, dragging the contrast slider may cause UE

  • API - Diseases GET make PatNum optional

24.2.4 (Beta) (USA and Foreign) Released 6/25/2024 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Insurance Plan Edit, plan settings could be unintentionally changed while scrolling

  • eRx - set fallback for provider number during sync

  • Mobile Web Forms - Information entered into the list for medications was showing up in the wrong order when retrieving web forms

  • Accounting Form could cause an error when double clicking a row

  • Moving appointment views in the appointment view list sometimes moves other views

  • API - New method RecallTypes GET

  • Daily Payments Report, PayConnect and CareCredit fees may not have separate rows

  • Treatment Plan Module - Unchecking Totals did not keep Discount checked

  • Random Crashes sometimes happened when Archiving Task List

  • Patients with Two Insurance Plans got Two Entries in the Recall List

  • Repeating Charges Tool - had an error on run

  • Insurance Claims window - The background of the window and the "To date range" area were different colors

  • Clicking on a combobox dropdown can open other comboboxes

  • XConnect - Edit claim window sometimes had an error when saving claim with clinics disabled

  • Recall List window - This window would hide all of the control buttons at the top when using Zoom sometimes

  • Error when clicking on tasklist with clinics and date sorting enabled

  • Static Text and Output Text fields could show text outside of the field box when creating a PDF

  • API - Add SecUserNumEntry, DateEntry, and SecDateTEdit to Adjustments GET

  • EForms - Only show eForms at HQ

  • API - DiseaseDefs GET Add Get (single)

  • Appointment Tasks - Loading appointment with no tasks showed all appointments and sometimes caused memory errors