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Previous Versions
For versions before Version 16.3, please see the Older Versions page.
Version 17.1 bugs
Version 16.4 bugs
Version 16.3 bugs
The following is a list of changes for each build:
Version 17.1 new features listed here
known issues:
Non-guarantor should not be able to see balance in patient portal
Mobile Web, Headquarters is not selectable in the Clinics menu
Sheet Printing, UE when creating a PDF of a sheet with a Static Text that utilizes the font MS PGothic.
Insurance Plans, users without the InsPlanEdit permission can combine plans.
The eServices Setup window is able to open the Recall Setup form, which in turn opens a new instance of the eServices Setup window. This continues in a never ending loop.
Task Control blocks popups when docked to the right and shrunk to min size.
Switching Clinics On/Off Causes Signup Portal Issues
Sending a Web Sched recall reminder could cause the # of Reminders value to be inaccurate
Recurring charges attached to payment plans are undercharging when the payment plan due now is less than the repeat charge amount
Frequency Limitations, procedures would show as having frequency limitation conflict when it shouldn't
Payment Plans, treatment completed amount will not updated when an attached procedure is changed from complete to a different status.
Treatment Plans, the discount plan column couldn't be renamed.
Deactivate subsequent keys from reseller portal if on same account
A regular text box was used instead of out "ValidDate" controls
17.1.16(beta) not released
Problems,would sometimes throw a UE when an invalid problem was attached to a patient.
PaySplit select window, unallocated payment splits wouldn't show up for selection sometimes.
Global update fee tool would take a long time to run for large databases.
DBM for missing treatment plans, TreatPlanOrphanedProcTps.
Ortho, Auto Ortho Claims grid would not take user-specified banding procedures into account when displaying banding date.
Mobile Web, scrolling was disabled sometimes.
Copying to clipboard sometimes threw UE
Claimsnapshots sometimes did not get created when they should have.
Enum values from the database were not getting converted correctly sometimes (very rare).
Middle Tier, loading the Images module with Dropbox enabled would throw an error sometimes.
17.1.15(beta)(foreign) Released 5/19/2017
17.1.15(beta) Released 5/19/2017
Auto Ortho Procedures, preference to block payments on ortho claims was not functioning.
Radiology alert menu was improperly named.
Tasks, if the task is an Appointment type and in a user's inbox, the task couldn't be sent back to an Appointment task list.
Insurance edit window, selecting a filing code would sometimes cause an error.
Procedures, changing provider on procedure would not prompt to change provider on paysplit.
Charting codes with arches would sometimes recommend changing the code needlessly.
Outstanding Insurance Report, resizing the window would sometimes cause problems.
Chart module, in the Show tab the filter checkboxes were enabled when in treatment plan mode which was misleading.
When enabling and then disabling clinics, eConfirms and eReminders would sometimes not send.
Opening a document that has been deleted on another workstations would cause UE.
HQ only, escalation setup would sometimes throw a UE.
When adding then canceling a prodecure to an appointment, the time the procedure takes up remains on the appointment schedule graphic.
Treatment Plans, printing with discount plans would show Pri Ins and Sec Ins columns instead of DPlan column.
Kiosks will no longer stop processing signals due to inactivity.
Cloud Image Store, incorrect credentials would cause the program to hard crash
Definitions, the Discount Type definitions were added back to the list even though they were deprecated.
Treatment Finder date wouldn't include the date since in TP Date Since field.
Treatment Finder Report would sometimes throw an exception when opening.
17.1.14(beta)(foreign) Released 5/16/2017
17.1.14(beta) Released 5/16/2017
Form clinic edit, UI alignment and ordering fixed.
Treatment Finder Report,added the ability to filter by clinics.
Chart Module, progress notes' clinics showed long description instead of the abbreviation.
Texting, would lose access to commlogs if commlogs were deleted.
Recurring charge tool was not showing the correct charge amount for payment plans sometimes
Apex secondary eclaim amounts paid by primary insurance enhanced.
Ortho Chart signatures were sometimes incorrectly becoming invalid.
Finance Charge Report, attempting to sort by name would throw a UE.
Discount Plans, deleting a plan from the Family Module would cause an error sometimes.
Supplies window, some controls were anchored incorrectly.
Insurance Plan Edit window would throw an exception when clicking OK if another user merged the plan while the current user was editing it.
Payment Splits, when attaching procedures, procedures paid by adjustments would still display as options.
Appointment Module, Operatories were sometimes coloring incorrectly when switching Appt Views.
Enhancement to sheets, added new static fields to pull from selected clinic.
Canadian eclaims containing manual total payment before sent would send incorrectly, rare.
Printing statement for a patient that has nothing on their account would throw UE.
Group notes, creating a group note would cause a UE.
Paysplit manager was allowing income transfers to have a non-zero total.
Laboratory Turnaround, the tab order was incorrect.
17.1.13(beta)(foreign) Released 5/11/2017
17.1.13(beta) Released 5/11/2017
Enhancement, added security permission for stopping users from editing EO and EC procedures.
Frequency limitations, when Routine Preventive category is hidden an error would occur.
Payment Splits, when using the pay split manager and adding a manual split the payment date used today's date instead of the date of the payment.
Payment splits, when using the pay split manager and creating a manual split, the procedure date was 01/01/0001 instead of the payment date.
Account Module, ledger grid will sometimes move unnecessarily when the module is refreshed.
Procs not billed to insurance report, procedures from patients without insurance would sometimes show.
Middle Tier, opening the Pay Split Manager would throw UE
Canadian claims, error would occur when attempting to send a claim sometimes.
Adding document table to DateNoZeros DBM.
FHIR, querying the Location resource by name would return an error.
Show Mobile Sync was not doing anything.
Web Sched recall reminders were not able to be resent manually in some circumstances.
OD HQ only, add all procedures to a new credit card
Appointment Types, procedures were not being automatcially attached to appointments.
Attempted fix, Insurance Frequency Checking would throw an exception regarding a null object within CheckFrequency() sometimes.
HQ only, enhanced escalation list navigation and fixed minor bug.
17.1.12(beta)(foreign) Released 5/5/2017
17.1.12(beta) Released 5/5/2017
Claimprocs, claimproc provider dropdown window would sometimes display the incorrect provider.
Middle Tier, speed improvements to the Treatment Plan module
Broken Appointment Procedures were always setting the provider to the provider associated to the appointment.
InnoDB Tool was not working with MySQL 5.6.
Open Dental would occasionally crash when closing the Recall List.
OD HQ only, added new escalation tab and proximity icons.
ERA 835s window status was being cut off sometimes and other filter enhancements.
Finalizing insurance payments, always set payment date to today's date.
Claimsnapshots, non-primary claimprocs were getting included when creating claimsnapshots.
Single patient statements would sometimes list the balance forward in a separate guarantor account grid instead of at the top of the main grid.
17.1.11(beta)(foreign) Released 5/4/2017
17.1.11(beta) Released 5/4/2017
Kiosks, when in Simple Mode, the list of sheets for a patient would always be blank.
Email Inbox, navigating to the inbox sometimes threw a UE.
Images were being saved to the Open Dental install directory if the image folder became inaccessible.
Quick Proc Add buttons on appointments were sometimes saving unattached procedures as attached
Payment plans, credits grid didn't take discounts into account for treatment planned procedures.
Images, hidden lock files could cause phantom images to show up in the images module.
Procedures, added detailed messages to pop up when a procedure is about to be updated with an invalid CodeNum.
Claim Notes would duplicate sometimes.
17.1.10(beta) Released 5/2/2017
Ortho Chart Signature, was using too much patient information to validate.
Discount plans weren't accessible from the Lists drop down menu.
Discount Plans, delete button was not visible.
Sales tax adjustment type, when hidden, would prevent the preferences window from closing if another isn't chosen.
Treatment finder report, date since was not working correctly.
Edit Definition window was always showing the eReminders group box.
Insurance Verification List window would throw an exception when trying to assign verifications or set the verify status.
Insurance Plans, old claim procedure estimates were changing when dropping the insurance plan associated to the claim.
Opening the schedule day edit window would sometimes throw a UE
Adding default statuses for Recall Status Texted and Recall Status Texted/Emailed
Electronic Billing, EDS was always prompting the user with "Billing Defaults Output Path value is invalid".
17.1.9(beta)(foreign) Released 5/1/2017
17.1.9(beta) Released 5/1/2017
Outstanding Insurance Report, Claim Error column and DateStat column were switched.
Ortho, banding procedures weren't being taken into account when setting the NextClaimDate
Wiki Lists, changing one column header width will change all other column headers with the same name.
Global update fee tool reported success in a message box with a misspelled word.
Canadian Claims, clicking on a 'Total Payment' row would cause an UE.
Sheets, Internal Sheets would sometimes show up blank.
eRx provider selection was sometimes wrong when refreshing prescriptions if the server clock was incorrect.
Insurance Estimates, concurrency issues would sometimes occur when multiple users were adding or deleting estimates for the same procedure at the same time.
Recall list, clicking the Web Sched button would display an error sometimes
17.1.8(beta)(foreign) Released 4/27/2017
17.1.8(beta) Released 4/27/2017
Changing an account name would not update existing splits
Display Fields, account module balance column was cut off sometimes.
Supply inventory, included instructions to remove uncertainty about saving supplies.
Commlogs, when one is deleted and a user attempts to open it prior to refreshing the chart module, an error would occur.
Add many patients, a user without insurance plan edit permission could change carrier information by selecting pre-existing suggestions.
Treatment plans, grid headers were sometimes blank when viewing/printing treatment plans.
Procedures Report, procs for hidden providers were not included when run for all providers in grouped mode.
Adding a column to a wiki list would cause UE
Discount plans could be changed without Insurance Plan Edit permission.
ERA claim association for printed claims was not working.
Appointment module, when switching between Day and Week view operatories would be missing sometimes.
Reports, user clinic restrictions are not working for some reports in rare cases.
CEMT, syncing new usergroups would fail sometimes.
Schedules, clinic filter did not filter out operatories assigned to other clinics.
Adding new methods for AppointmentDeleted.
Using the appointment type prompt did not set the patient's date first visit
Recall syncing for all patients would take a long time for very large databases.
Signup Portal, the More Settings tab was not saving changes.
Recall list, the Web Sched button would sometimes count special types as non-special
Treatment plans, printing with clinics disabled after being enabled would continue to displaying the clinic information in the heading.
Importing patient forms, check boxes were not importing correctly
Headquarters Enhancement, added graph button to the schedule window.
Headquarters Enhancement, changed the sort order for the schedule.
Plugin hook for FormLabCase
OD HQ only, voice mail enhancements
Patient Portal, there was an error when sending Web Mail
17.1.7(beta) Released 4/21/2017
Treatment Plan Presentation Statistics report would sometimes cause databases to lock up.
Images module, image categories would expand by default when they should have been collapsed sometimes.
Enhancement, confirmation statuses for appointments can now stop eReminders from being sent.
17.1.6(beta)(foreign) Released 4/20/2017
17.1.6(beta) Released 4/20/2017
Several grids that had a right click menu would have the original menu items removed if the row that was right clicked on contained a URL or Wiki link.
Treatment Plan sheets' output fields would sometimes not show.
Definitions window was showing the short version of the category names.
Appointments with ClinicNum 0 were not receiving Confirmation Requests
Switching between daily and weekly view and clicking on an operatory header would cause UE
Tasks weren't expanding or contracting based on the user's default selected behavior sometimes.
eConfirmations, the setup window couldn't be closed if the eConfirmation status was hidden.
Edit Claim Procedure window, users without Insurance Payment Edit permission could get around it by changing the payment's status.
eService menu bar was not applying style.
Web Sched New Pat, return url query parameter was being removed from the url.
Web Sched New Pat, auto tabbing for birthdate and phone number would happen too often.
Creating a payment for a patient payment plan had too many clicks.
The Wikilist search functionality was considering spaces after words entered.
Mobile Web, the search button was too small on iOS.
eConfirms were being sent outside of the auto send hours
eConfirms were able to be confirmed twice
Ortho chart signatures were not working with drop down lists
ODGrid, link detection was enabled in Web Forms Setup and Web Sched New Pat.
Web Apps with Login Views, checking 'Remember User Name' was not working after closing the browser session.
Claim Identifier would not get populated correctly when claims were created using the Procedures Not Billed to Insurance report.
Kiosks, background would sometimes not turn white to cover information on screen.
Reports - Daily permission description wasn't accurate.
Service manager, add button wouldn't work if there was a service named "OpenDent" already.
Quick Procs, adding procedures would not use the patient's default clinic.
Repeating charge procedures wouldn't use patient's primary provider sometimes.
Web Forms, patients were able to click the Submit button repeatedly which would submit "duplicate" forms.
Deposits could be created with no payments attached.
Database Maintenance, removed check, sent claims with received claimprocs attached is allowed as claims can be resent after being received.
When editing messages in Setup Confirmation form the title was misleading
Closing the Ins Plan windows was taking a long time on Middle Tier
Recall and confirmation available replacement tags were incorrect
Enhancement, presented treatment production report now runs faster on larger databases.
Clicking "Web Sched" would bring user to Web Sched setup window instead of signup portal when Web Sched was not enabled
Web Apps would log users out of the app without warning when using the browser refresh button (fixes desktop only).
Discount Plans, are using $0 fees when a fee has not been specified in the fee schedule.
ClaimSnapshots, duplicate claimsnapshots would be created if a procedure had multiple estimates for the same insurance plan.
Require suggested auto code was not being fully enforced
Web Apps, the last row of a grid with a vertical scroll bar was partially visible sometimes.
17.1.5(beta)(foreign) Released 4/13/2017
17.1.5(beta) Released 4/13/2017
Web Sched template [DueDate] was inserting a time not a date
MobileWeb, password textbox for iOS was half of the size as the username textbox.
Internal Sheets, a blank page would be printed for sheet types that did not have a custom sheet.
Definition, making changes to any Image Category definition would sometimes not display correctly.
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if a patplan was being edited at the same time.
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if subscribers were being moved to the insurance plan.
eServices Setup window, the signup tab was not large enough.
eServices drop down, clicking MobileWeb didn't open the MobileWeb setup tab.
Edit Clearinghouse window, switching the selected Clinic would cause a UE.
Mobile Web, Clinic had " ( ) " in the menu option when a clinic has not been selected yet
Web Sched was missing 2nd email template
Web Sched New Pat, the header sometimes didn't match the theme color.
Procedures were preventing teeth from being hidden sometimes
Merging patients would cause multiple insurance plans to have the same ordinal
Incomplete Procedure Notes report showed incorrect international tooth number
eService Web Applications were not unregistering popup handlers sometimes.
Middle Tier, using Dropbox would throw a UE when accessing sheets
Ortho chart, enhanced header when printing.
Ortho Chart Setup, hiding an ortho chart tab would sometimes throw a UE.
Middle Tier, opening the Unscheduled List would cause a UE.
17.1.4(beta)(foreign) Released 4/10/2017
17.1.4(beta) Released 4/10/2017
Secondary insurance estimate with carveout with deductible were calculating incorrectly
Collapsing or uncollapsing tasks sometimes didn't work as expected.
Enabling PayConnect would sometimes hide the PayConnect button within the payment window.
Claim Payments, trying to delete a claim payment would cause an error for Linux servers.
Credit Card Recurring Charges window would not load due to an invalid DateTime format sometimes.
Frequency Limitations, patients with multiple insurance plans with frequency limitations would have the most restrictive limitation apply to treatment planned procedures.
17.1.3(beta)(foreign) Released 4/7/2017
17.1.3(beta) Released 4/7/2017
Clicking "More" in the appointment search panel when there are no openings would cause UE.
Creating PreAuth would sometimes not set the correct Place of Service.
Ortho Chart, unable to edit auto notes sometimes.
Sending claims, unable to submit claims sometimes when using clinics.
Payment Splits, detaching and attaching procedures wouldn't attach the correct one sometimes.
PatientLetters (sheets) by clinic feature temporarily removed.
Printing claims from Manage,Send Claims window would sometimes not allow users to print multiple copies.
Appointment Module, moving appointments wouldn't stay sometimes.
User task lists, +/- column was too wide.
Security window, Reports Daily permission description was misleading.
Ortho Auto Proc/Claim Generator would create claims for the wrong insurance plan.
Provider on claim procedures attached to claims could be changed.
Benefits window would sometimes show simplified view when it should have shown the non-simplified view.
Selecting items in the account module would sometimes highlight multiple unrelated items.
Wiki page edits weren't always saving as a draft when closing Open Dental.
Unscheduled TP procedures were showing as complete on the graphical tooth chart
Adding Many family members would not check insurance edit permission when adding insurance
Opening pay plan window when using random primary keys would cause UE.
Web Sched New Pat, demo mode wasn't allowing users to schedule fake appointments.
Schedules, the last employee in the list would not appear if the list was too long.
Web Sched New Pat, the header wasn't showing after booking an appointment.
Having a hidden clinic caused UE in Patient Select window
Edit Claim window, Canadian tab would show when not in Canada.
ERA 835 Claim Select window, you could not select a pre-auth sometimes.
User Query, query results would show blank sometimes.
Evaluation Definitions window, adding a new definition would throw a UE.
Ortho Auto Tool, claim identifier and claim fee were not getting populated correctly.
Tooth chart, saving to images would capture the wrong part of the screen in very rare circumstances.
Unearned Income Report header would show incorrectly sometimes.
Enhancement, added permission to allow users to change provider on claim procedures attached to claims.
Enhancement, added audit trail logging for when users change provider on a claim procedure attached to a claim.
Enhancement, added preference to stop procedures from forcing their provider onto claim procedures that are attached to a claim.
17.1.2(beta)(foreign) Released 4/1/2017
17.1.2(beta) Released 4/1/2017
Appointments, were not allowing times to be changed after being scheduled.
17.1.1(beta) Released 3/31/2017
Messaging Buttons, up to 40 messaging buttons can be setup and are now scrollable.
Dropbox email and claim attachment functionality was incomplete
Dropbox statement functionality was incomplete
Dropbox wiki functionality was incomplete
FHIR, Patient.deceasedDateTime was named incorrectly
Claim Note would sometimes create too many new lines
Creating a statement would sometimes throw an exception
Middle Tier, could not change Graphics on a workstation after updating to 16.3
Sheets, NoBillIns was getting confused with NoBilling
Claims would populate with an insurance estimate of -1 sometimes.
Paysplits, were not allowing users to create income transfers if a procedure was attached.
Appointment Edit, closing the window wouldn't check frequency conflicts sometimes.
Pay Split Edit, the provider set when loading the window with an old split would be None sometimes.
Users without Edit Claim permission were not able to scroll down on the procedure's grid in the Edit Claim Window.
Update button was sometimes greyed out even if the Update Notification Time is in the past.
Middle tier, using Dropbox would cause UE.
"All" dropdown item in Appt View Edit window should have read "Headquarters" for customers using clinics.
Procedure Codes' default claim notes were not being copied over to preauths.
Enhancement, treatment plan now always uses sheets for printing.
EDS clearinghouse, now allows user to download 835 with reports.
Middle Tier, finalizing an insurance payment would throw a UE.
HQ Only, clicking an employee of status "OnWay" on the big phone map should set them back to "Available."
Phones, Clock-in button wasn't correctly updating phone panel sometimes.
Process prepaid cards for insurance payments.
Version 16.4 new features listed here
known issues:
Patient Portal is currently storing too many cc aliases
Non-guarantor should not be able to see balance in patient portal
Insurance Plans, users without the InsPlanEdit permission can combine plans.
Frequency Limitations, procedures would show as having frequency limitation conflict when it shouldn't
Payment Plans, treatment completed amount will not updated when an attached procedure is changed from complete to a different status.
16.4.44 not released
Problems,would sometimes throw a UE when an invalid problem was attached to a patient.
PaySplit select window, unallocated payment splits wouldn't show up for selection sometimes.
DBM for missing treatment plans, TreatPlanOrphanedProcTps.
Ortho, Auto Ortho Claims grid would not take user-specified banding procedures into account when displaying banding date.
Copying to clipboard sometimes threw UE
Claimsnapshots sometimes did not get created when they should have.
Middle Tier, loading the Images module with Dropbox enabled would throw an error sometimes.
16.4.43(foreign) Released 5/19/2017
16.4.43 Released 5/19/2017
Form clinic edit, UI alignment and ordering fixed.
Auto Ortho Procedures, preference to block payments on ortho claims was not functioning.
Appointment Module, Operatories were sometimes coloring incorrectly when switching Appt Views.
Procedures, changing provider on procedure would not prompt to change provider on paysplit.
Chart module, in the Show tab the filter checkboxes were enabled when in treatment plan mode which was misleading.
When enabling and then disabling clinics, eConfirms and eReminders would sometimes not send.
Opening a document that has been deleted on another workstations would cause UE.
Kiosks will no longer stop processing signals due to inactivity.
Treatment Finder date wouldn't include the date since in TP Date Since field.
Treatment Finder Report would sometimes throw an exception when opening.
16.4.42 Released 5/15/2017
Treatment Finder Report,added the ability to filter by clinics.
Texting, would lose access to commlogs if commlogs were deleted.
Ortho Chart signatures were sometimes incorrectly becoming invalid.
Printing statement for a patient that has nothing on their account would throw UE.
16.4.41(foreign) Released 5/12/2017
16.4.41 Released 5/12/2017
Chart Module, progress notes' clinics showed long description instead of the abbreviation.
Frequency limitations, when Routine Preventive category is hidden an error would occur.
Payment Splits, when using the pay split manager and adding a manual split the payment date used today's date instead of the date of the payment.
Payment splits, when using the pay split manager and creating a manual split, the procedure date was 01/01/0001 instead of the payment date.
Account Module, ledger grid will sometimes move unnecessarily when the module is refreshed.
Adding document table to DateNoZeros DBM.
Apex secondary eclaim amounts paid by primary insurance enhanced.
Finance Charge Report, attempting to sort by name would throw a UE.
Appointment Types, procedures were not being automatcially attached to appointments.
Attempted fix, Insurance Frequency Checking would throw an exception regarding a null object within CheckFrequency() sometimes.
Discount Plans, deleting a plan from the Family Module would cause an error sometimes.
Supplies window, some controls were anchored incorrectly.
Insurance Plan Edit window would throw an exception when clicking OK if another user merged the plan while the current user was editing it.
16.4.40(foreign) Released 5/5/2017
16.4.40 Released 5/5/2017
Claimprocs, claimproc provider dropdown window would sometimes display the incorrect provider.
Broken Appointment Procedures were always setting the provider to the provider associated to the appointment.
Claimsnapshots, non-primary claimprocs were getting included when creating claimsnapshots.
Single patient statements would sometimes list the balance forward in a separate guarantor account grid instead of at the top of the main grid.
16.4.39(foreign) Released 5/4/2017
16.4.39 Released 5/4/2017
Kiosks, when in Simple Mode, the list of sheets for a patient would always be blank.
Images were being saved to the Open Dental install directory if the image folder became inaccessible.
Quick Proc Add buttons on appointments were sometimes saving unattached procedures as attached
Payment plans, credits grid didn't take discounts into account for treatment planned procedures.
Images, hidden lock files could cause phantom images to show up in the images module.
Procedures, added detailed messages to pop up when a procedure is about to be updated with an invalid CodeNum.
16.4.38(foreign) Released 5/2/2017
16.4.38 Released 5/2/2017
Ortho Chart Signature, was using too much patient information to validate.
Discount plans weren't accessible from the Lists drop down menu.
Discount Plans, delete button was not visible.
Sales tax adjustment type, when hidden, would prevent the preferences window from closing if another isn't chosen.
Treatment finder report, date since was not working correctly.
Ortho, Auto Ortho Tool would sometimes show patients without Initial Plus Periodic Insurance type when it should have.
Insurance Plans, old claim procedure estimates were changing when dropping the insurance plan associated to the claim.
Opening the schedule day edit window would sometimes throw a UE
Electronic Billing, EDS was always prompting the user with "Billing Defaults Output Path value is invalid".
16.4.37(foreign) Released 5/1/2017
16.4.37 Released 5/1/2017
ClaimSnapshots, duplicate claimsnapshots would be created if a procedure had multiple estimates for the same insurance plan.
Outstanding Insurance Report, Claim Error column and DateStat column were switched.
Ortho, banding procedures weren't being taken into account when setting the NextClaimDate
Global update fee tool reported success in a message box with a misspelled word.
eRx provider selection was sometimes wrong when refreshing prescriptions if the server clock was incorrect.
Insurance Estimates, concurrency issues would sometimes occur when multiple users were adding or deleting estimates for the same procedure at the same time.
16.4.36(foreign) Released 4/27/2017
16.4.36 Released 4/27/2017
Display Fields, account module balance column was cut off sometimes.
Supply inventory, included instructions to remove uncertainty about saving supplies.
Commlogs, when one is deleted and a user attempts to open it prior to refreshing the chart module, an error would occur.
Add many patients, a user without insurance plan edit permission could change carrier information by selecting pre-existing suggestions.
Treatment plans, grid headers were sometimes blank when viewing/printing treatment plans.
Procedures Report, procs for hidden providers were not included when run for all providers in grouped mode.
Discount plans could be changed without Insurance Plan Edit permission.
ERA claim association for printed claims was not working.
Appointment module, when switching between Day and Week view operatories would be missing sometimes.
Reports, user clinic restrictions are not working for some reports in rare cases.
CEMT, syncing new usergroups would fail sometimes.
Schedules, clinic filter did not filter out operatories assigned to other clinics.
Using the appointment type prompt did not set the patient's date first visit
Treatment plans, printing with clinics disabled after being enabled would continue to displaying the clinic information in the heading.
Importing patient forms, check boxes were not importing correctly
16.4.35 Released 4/21/2017
Treatment Plan Presentation Statistics report would sometimes cause databases to lock up.
Claim Identifier would not get populated correctly when claims were created using the Procedures Not Billed to Insurance report.
16.4.34(foreign) Released 4/20/2017
16.4.34 Released 4/20/2017
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if a patplan was being edited at the same time.
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if subscribers were being moved to the insurance plan.
Appointments with ClinicNum 0 were not receiving Confirmation Requests
Switching between daily and weekly view and clicking on an operatory header would cause UE
eConfirmations, the setup window couldn't be closed if the eConfirmation status was hidden.
Mobile Web, the search button was too small on iOS.
eConfirms were being sent outside of the auto send hours
Ortho chart signatures were not working with drop down lists
Web Apps with Login Views, checking 'Remember User Name' was not working after closing the browser session.
Kiosks, background would sometimes not turn white to cover information on screen.
Service manager, add button wouldn't work if there was a service named "OpenDent" already.
Quick Procs, adding procedures would not use the patient's default clinic.
Repeating charge procedures wouldn't use patient's primary provider sometimes.
Deposits could be created with no payments attached.
Database Maintenance, removed check, sent claims with received claimprocs attached is allowed as claims can be resent after being received.
Closing the Ins Plan windows was taking a long time on Middle Tier
Enhancement, presented treatment production report now runs faster on larger databases.
Discount Plans, are using $0 fees when a fee has not been specified in the fee schedule.
16.4.33(foreign) Released 4/13/2017
16.4.33 Released 4/13/2017
Secondary insurance estimate with carveout with deductible were calculating incorrectly
Web Sched, practice address overlapped practice title when Address2 existed.
Internal Sheets, a blank page would be printed for sheet types that did not have a custom sheet.
16.4.32(foreign) Released 4/7/2017
16.4.32 Released 4/7/2017
Clicking "More" in the appointment search panel when there are no openings would cause UE.
Creating PreAuth would sometimes not set the correct Place of Service.
Ortho Chart, unable to edit auto notes sometimes.
Sending claims, unable to submit claims sometimes when using clinics.
Printing claims from Manage,Send Claims window would sometimes not allow users to print multiple copies.
Ortho Auto Proc/Claim Generator would create claims for the wrong insurance plan.
Provider on claim procedures attached to claims could be changed.
Benefits window would sometimes show simplified view when it should have shown the non-simplified view.
Adding Many family members would not check insurance edit permission when adding insurance
Opening pay plan window when using random primary keys would cause UE.
Schedules, the last employee in the list would not appear if the list was too long.
ERA 835 Claim Select window, you could not select a pre-auth sometimes.
Evaluation Definitions window, adding a new definition would throw a UE.
Ortho Auto Tool, claim identifier and claim fee were not getting populated correctly.
Enhancement, added permission to allow users to change provider on claim procedures attached to claims.
Enhancement, added audit trail logging for when users change provider on a claim procedure attached to a claim.
Enhancement, added preference to stop procedures from forcing their provider onto claim procedures that are attached to a claim.
16.4.31(foreign) Released 4/3/2017
16.4.31 Released 4/3/2017
Creating a statement would sometimes throw an exception
Appointment Edit, closing the window wouldn't check frequency conflicts sometimes.
Pay Split Edit, the provider set when loading the window with an old split would be None sometimes.
Users without Edit Claim permission were not able to scroll down on the procedure's grid in the Edit Claim Window.
Update button was sometimes greyed out even if the Update Notification Time is in the past.
"All" dropdown item in Appt View Edit window should have read "Headquarters" for customers using clinics.
Procedure Codes' default claim notes were not being copied over to preauths.
Middle Tier, finalizing an insurance payment would throw a UE.
16.4.30(beta) Released 3/28/2017
Claim Note would sometimes create too many new lines
Middle Tier, could not change Graphics on a workstation after updating to 16.3
Sheets, NoBillIns was getting confused with NoBilling
Paysplits, were not allowing users to create income transfers if a procedure was attached.
16.4.29(beta)(foreign) Released 3/28/2017
16.4.29(beta) Released 3/28/2017
Account Module, claims created would have a status of "Unsent" instead of "Waiting to be sent" sometimes.
Payment Splits, when loaded with an attached procedure the option to change provider, clinic, and patient would still be available sometimes.
New appointment procedures were creating a procedure with a 01/01/0001 proc date
Speed improvements to loading Open Dental
Adding a notification for downloading the VeriFone driver.
Preference to disable table integrity check on DBM.
Preference to disable optimize button in DBM.
Claims would populate with an insurance estimate of -1 sometimes.
16.4.28(beta)(foreign) Released 3/23/2017
16.4.28(beta) Released 3/23/2017
Super Family Statements were not excluding super family members flagged for being included in super family statements when the Group by Super Family box is not checked.
Sending a confirmation text by right-clicking on an appointment would not update confirmation status.
Cutting a task list and pasting it within one of its children lists would cause the workstation to freeze.
Office Ally eclaims now include secondary subscriber date of birth.
Calculating production by visible operatories was inaccurate.
Treatment notes in the chart module would sometimes not save correctly.
Sheets, dueForBWYN and dueForPanoYN static text fields would not take disabled recall types into consideration sometimes.
Claims, creating a claim with PPO allowed amounts and estimates that exceeded the annual max caused the writeoff estimates to be wrong sometimes.
Procedure Codes window, when clicking into a fee the text wouldn't be highlighted.
Ortho Enhancement, users can now define which procedure are to be considered when calculating a patient's date of placement.
Appointment Module, providers and blockouts would appear to be scheduled for more than their allotted time sometimes.
Treatment Plan module, when using a discount plan that has no fee for the treatment planned procedure, an error would occur sometimes.
16.4.27(beta)(foreign) Released 3/17/2017
16.4.27(beta) Released 3/17/2017
Perio Chart, adding a new perio chart would sometimes consider tp'd implant procedures as not missing.
Claims, duplicate snapshot rows were appearing for a single pat plan sometimes.
Payment plan credits should have defaulted their date to today.
Sheets, when viewed from the progress notes, couldn't be scrolled via mouse scroll sometimes.
Payment Splits wouldn't change their provider, patient, and clinic when procedures were attached.
Pay Split Manager, attaching multiple payments to a payment plan would sometimes fail.
Edit Claim window would sometimes throw a UE for middle tier users when finalizing a claim.
Secondary claims that were created automatically had the status of unsent.
Carestream bridge would sometimes give invalid error.
Patient Search, searching by last name was too restrictive sometimes
Procedures Not Billed to Insurance window would not populate date filters to the current date.
Tasks area calendar was not closing sometimes after visiting the By Date tab, the By Week tab, or the By Month tab.
Appointments, patient notes were unable to be set complete sometimes.
Patient Portal, the User Name box was getting auto-populated with the incorrect username sometimes.
User Edit, pressing OK for a user who has a Default Clinic that was hidden caused an error.
Web applications with password changing capabilities would show the display version of the current user logged in instead of their username.
Procedure Code Tool, enhanced message when resetting to default autocodes.
Edit procedure code window, enhanced to show "Assign To Prov" when the provider is hidden.
Appointment edit window wouldn't check procedure insurance frequencies sometimes.
Payment plans, with a set specified payment amount, if the patient overpays and recalculate is run, it would increase payment plan total amount sometimes.
16.4.26(beta) Released 3/9/2017
Limited statements would not include selected items if the statement was for a single patient and intermingled was selected.
Right click options for Tasks would cause an error sometimes.
16.4.25(beta)(foreign) Released 3/9/2017
16.4.25(beta) Released 3/9/2017
Importing a document would sometimes brings up the Item Info windows behind Open Dental
Attempted to optimize the treatment plan presenter reports for larger databases.
Treatment plan presenter reports sometimes included Active and Inactive treatment plans when they should not have.
Payment Plans Procedures and Credits window would sometimes not show procedures that still had balances on them.
Fees for 0 amount couldn't be deleted.
Deposit Slips window would throw an UE for Linux users.
ODHQ only, added new Web Sched New Patient to Repeating Charge drop down
The word "Tickets" was confusing sometimes.
When right clicking a task and selecting an option after the list has changed, an error occurred sometimes.
Middle Tier, running the Outstanding Claims Report would sometimes throw a UE.
Deleting Procedure, added a warning message when deleting a procedure with an attached adjustment.
Procedure Code Tool, added new default procedure buttons and auto codes.
Calculating insurance remaining in the treatment plan would cause an error sometimes.
Web Sched, automated recall reminders were sending outside of the specified Run Times.
Treatment Finder report sometimes did not show procedures when the procedure date was set to 01/01/0001.
Adding a medical history or patient form sometimes did not fill the ICE information correctly.
Mobile Web, the Select Appointment provider filter was not keeping the corresponding provider selected sometimes.
Mobile Web, the Select Appointment view was only showing appointments that the filtered provider was the primary provider for.
Searching for a patient by DOB would cause an error
Appointments, completed procedures were automatically attaching to new appointments for the same day.
Positive adjustments attached to procedures would incorrectly subtract from total sometimes.
Creating the insurance verification list was slow on large databases
Text messaging window with clinics had a refresh issue
Plugin Hooks, added hook to Setup -> Laboratories click.
Progress Bars, were not able to be minimized.
Claim snapshots could be made for supplemental insurance payments
16.4.24(beta)(foreign) Released 2/28/2017
16.4.24(beta) Released 2/28/2017
Fee schedules with special characters in the description would sometime fail to export.
Ortho, the Pat Ortho window should not have been accessible for insurance plans not set to Initial Plus Periodic.
HQ Only, Chat Monitor improvements.
Payment plans, clicking "Yes" to a prompt asking to match currency values would throw an error for some foreign customers (rare).
Ortho chart permission was hidden when practice was medical
Credits for insurance payment plans were being shown on the guarantor's account
Graphic reports, some providers bars would get cut off at the edges.
Viewing statement would sometimes not display correctly.
Patient Search, enhanced to show exact matches at top of list more reliably.
Auto Notes could not be moved within categories sometimes.
Canadian secondary eclaims (COBs) were not sending the correct carrier ID for the primary carrier sometimes.
Importing a PDF form without a sheet would cause an error sometimes.
HL7, DentiCal, and MercuryDE would throw an error when trying to do SFTP related things.
Referral slips created for procedures were using the wrong referral
Claim Payment Tracking now has a "None" option.
WebForms, using colored lines sometimes changed the color for rectangles.
Insplan Merge, was sometimes turning patient payment plans into insurance payment plans.
Kiosks would sometimes fail to resume processing signals after a period of inactivity causing forms to not be presented for the user.
16.4.23(beta)(foreign) Released 2/17/2017
16.4.23(beta) Released 2/17/2017
Repeating charges, when prepayments are used paysplits had 0 amount sometimes.
ERAs were displaying patient portion as the deductible in some windows.
eCW HL7, when sending procedures in DFT message, procedures were sometimes incorrectly attached to the appointment.
Internal Enhancement, custom UI control was not browsable in Visual Studio.
Database Maintenance, added breakdown report to ClaimWithInvalidInsSubNum, InsPlanInvalidCarrier, InsPlanInvalidNum, and InsSubNumMismatchPlanNum.
Deleting a dental school requirement would cause UE
Could not create account proc quick adds for procedures that had a space on the end
Canadian eclaims were not indicating area of mouth for arch procedures.
Web Sched, the query that looks for open time slots was slow for large offices.
eServices Setup window was taking a while to load the Web Sched tab sometimes.
Audit trail, enhanced PatPlan creation audit trail to include the InsPlanNum.
Sending email, enhanced the error message.
Quick procs would choose incorrect fee sometimes.
eCW, planned appointments from the chart module could be sent to the pin board even if the appointment module was hidden.
Tabbing did not work in editable grids
Central Manager, syncing users wouldn't refresh remote server's cache sometimes.
eRX, warning messages updated.
Patient Search, enhanced to show exact matches at top of list.
Text messages sent from text messaging window were rarely going to wrong patient if grid rows were selected in an unusual way.
The Incomplete Proc Notes report was not excluding broken and cancelled appointment procedures.
16.4.22(beta)(foreign) Released 2/14/2017
16.4.22(beta) Released 2/14/2017
EDS ERAs were not showing claim date of service when imported sometimes.
ERA window sometimes showed an error after opening a claim from the claims paid grid.
Ortho chart entries were not saving when adding a new column
Ortho, account module ortho case tab would always show 'None Sent' for Last Claim Date if the ClaimType was not set to Initial Plus Periodic.
Internal, deleting a bug was causing links to be orphaned in the Job Manager
Integrated texting with clinics enhancement, added the ability to select practice (unassigned to clinic) in the clinic dropdown.
Internal, reviews were causing jobs to show in the incorrect list.
Recall and Confirmation Setup, remove Child Prophy from types to show in recall list box.
Insurance benefits, hiding RoutinePreventive category would cause an error sometimes
Appointment drawing would fail when dragging or resizing sometimes.
16.4.21(beta)(foreign) Released 2/10/2017
16.4.21(beta) Released 2/10/2017
eConfirmations would occasionally send duplicate messages in rapid succession when clinics enabled.
Graphical Reports, AR graphs were blank for dates before one year ago.
Emails would sometimes appear twice in the Open Dental inbox.
New preauths were considering the claim delete permission sometimes.
The Edit Rx window buttons and labels were not anchored properly and could end up overlapping other controls when the window was resized.
Move Subscribers window had a spelling error in the warning message.
eConfirmations and eReminders would send 1 hour too early when the appointment was scheduled before allowed auto run time.
ODGrid, font sizes were not public properties
Internal, bug jobs were able to be attached to invalid bugs
Graphical Reports Enhancement, location of some labels made them too easy to miss.
EHR Measures window would throw a UE sometimes.
eRx print button added to support printing prescriber report.
Apex secondary eclaims were sometimes being rejected due to missing primary insurance paid amounts per procedure.
Ortho, frequency and fee billed sometimes displayed in the account module when they should not have.
User Query, practice info would sometimes get added to the print preview multiple times.
Enhancement, insurance edit window fee schedule information is now all on the first tab page.
Ortho, claims created from the auto ortho tool were taking deleted procedures into account when calculating out the DatePlacement.
Ortho Setup, making changes to the auto ortho procedure and clicking "cancel" saved the procedure when it shouldn't have.
Ortho, the Treatment Total Override for new patients was defaulting to 0 instead of the practice default.
Frequency conflict procedure codes are now stored in preferences within the Treatment Plan tab of module setup window.
Ortho, claims created using the auto ortho tool were not getting their Total Treatment Months and Remaining Months values set.
16.4.20(beta)(foreign) Released 2/7/2017
16.4.20(beta) Released 2/7/2017
Requesting EDS benefits would give an Object Reference error when login credentials were invalid.
EHR Stage 2 and EHR Modified Stage 2 Measure Calc would show unnecessary rows.
Outstanding insurance report, updating custom tracking button would be disabled when it shouldn't be sometimes.
ICE phone number was not auto formatting sometimes.
"Telephone Numbers" fix under Tools -> Misc Tools was not including ICE phone numbers.
Payment Period Manager, default date selected wouldn't be the day after the last pay period sometimes.
Procedures, multiple estimates for the same insurance plan could be added to one procedure.
Web Sched, dynamic schedules weren't being shown sometimes
Images module, scanning multiple pages opened a window behind OD sometimes.
OD HQ, clicking 'Send to Me & Create Task' would create a task even if it had been claimed by someone else.
OD HQ, the VM grid would not be refreshed when another user deleted a VM.
16.4.19(beta)(foreign) Released 2/3/2017
16.4.19(beta) Released 2/3/2017
OD HQ, re-importing transactions would cause voids to show up multiple times
ERA window did not indicate claim was received until ERA window was refreshed
Getting MySQL service info would fail sometimes
Dropbox and SFTP have been disabled for 16.3 and 16.4
Email attach button would sometimes do nothing
Plugin Hooks, added hooks to multiple forms.
Tooth chart pen drawing in DirectX was showing extra lines when drawing fast sometimes for Windows 10 users.
Insurance Verification List, today's appointments would show up in the "Past Due" tab.
Updating PayConnect's credit card terminal component
Claims, Insurance Finalize dates were being set at incorrect times.
Appointment Bubble, hovering over an appointment would sometimes throw a UE.
Wiki Edit, tabs were not allowed when editing.
Wiki Table Edit, editing table cells was showing the text in the wrong format.
Wiki Links, links were sometimes duplicated when shown in the grid,
Frequency Limitations, exam and bitewing limitations group had too many codes covered.
Requesting benefits would cause UE if the HSD segment was missing fields
ODHQ only, added timecard benefits report to timecard manage window.
Creating a new rx would sometimes allow you to edit the rx template without permission when EHR was enabled.
Completing appointments from the edit appointment window was not considering the "Allow setting appointments without procedures complete" preference sometimes.
EHR, Errors in generated in QRDA's would cause UE
Importing Patient Forms and Medical Histories, importing logic for ICE fields was sometimes not working correctly.
Repeating tasks were being turned off when they were still in use
EHR Clinical Summaries, visits were counting incorrectly.
EHR Secure Messaging, the numerator would count incorrectly sometimes.
Linux, accessing EHR Dashboard would cause UE
Patient notes could have procedures attached to them by changing the appointment types drop down.
Graphical Reports, y-axis values were sometimes not calculating correctly.
Frequency limitation benefits would have both code and category sometimes.
Central Manager, syncing users could fail sometimes.
Pre-payments could be deleted that had already been allocated.
Patient Portal, the Make Payment button was not visible in demo mode
Insurance Verification List would sometimes miss verifications for insurance in a new benefit year.
Open Dental Service would fail to start with a program version mismatch every time.
Outstanding Insurance Claims, Update Custom Tracking button could be used if the user doesn't have Claim Sent Edit permission.
Email Inbox, enhanced to display entire webmail message.
ODGrid colors did not move when horizontally scrolling.
Security, enhanced the message when trying to add Admin permission to a category with hidden users.
Web Sched, available time slots were being shown to patients even when the last time increment of the appointment would have overlapped another appointment.
Payment Splits associated to a Pre-payment that no longer exists causes an error when attempting to view.
Podium, hiding podium commlogs weren't hiding them from the account module.
Insurance benefit limitations were sometimes incorrectly created with a category and a ProcCode.
Digital Signatures, were using the incorrect user sometimes.
Insurance benefit limitations contained unneeded procedure codes.
eConfirmation and eReminder would fail to send aggregated emails.
Mobile Web, the title section on some lists of information throughout the app were incorrectly sized for iOS users only.
Web Mail, replying to a patient web mail was not swapping the "To" and "From" addresses.
EConnector, the manager thread was flooding the logs with repetitive errors sometimes due to internet loss.
Insurance Write Off Edit permission would show up a message box too often.
Automation triggers wouldn't be run when quick procs added sometimes.
Enhancement, added "Break Down" display column to database maintenance.
16.4.18(beta)(foreign) Released 1/25/2017
16.4.18(beta) Released 1/25/2017
Patient notes were able to have procedures attached to them
EHR Measure Calc reports were taking an extremely long time to run
Outstanding Insurance Claim Report, enhanced the update custom claim tracking labels to make more sense.
Deleting an appointment would throw a UE.
Automation Condition Edit, the "billing type" button would incorrectly show sometimes.
Provider Payroll Report was accessing cache when it should not have been.
Auto-purchse SMS phones were leaving CountryCode empty in some cases.
Treatment plans, insurance information checkbox wouldn't be checked automatically when the patient has a discount plan.
eConfirmation was showing 12a for time asked to arrive in some cases.
Patient Self-Clone feature removed.
The categorizing of Auto Notes would sometimes allow invalid parent-child category relationships.
Edit Procedure Code, changed the minutes textbox to show as read only.
In Case of Emergency (ICE) sheet fields added to the "MedicalHistory" sheet type.
Enhancement, clients that don't have permission to update the server version but are on a newer version now have the option to downgrade to the server version.
Frequency limitations would apply at the family level sometimes
Deleting a new sheet field causes an error sometimes
Sheets with images over a certain size would cause an error sometimes when being uploaded for webforms.
When processing a payment, extra paysplits might be created
Perio Chart would not draw correctly sometimes.
Clicking cancel twice on a processed credit card payment would not create a void payment
ODHQ enhancement, proximity sensor enhanced to be less chatty with the database when user not proximal.
Carestream bridge sometimes gives invalid error.
Patient notes were sometimes saying that a procedure need to be attached.
16.4.17(beta)(foreign) Released 1/19/2017
16.4.17(beta) Released 1/19/2017
Patient Portal, when patients tried to download a file or statement they would receive an error.
Clearinghouse, updated the interval checking error message.
Progress status was not showing the default "Please Wait..." message to users.
Appointments would perform overlapping logic even when not overlapping sometimes.
16.4.16(beta)(foreign) Released 1/19/2017
16.4.16(beta) Released 1/19/2017
Reports, partial payment message enhanced.
Moving an appointment would case an error.
16.4.15(beta)(foreign) Released 1/18/2017
16.4.15(beta) Released 1/18/2017
Newer client program versions were not correctly being stopped from connecting to older server versions sometimes.
Appointment module production not matching reports for capitation patients
Claim Edit window did not fit the minimum supported resolution on a second screen
Moving a family member within a superfamily into their own family within the superfamily is not prompting to add the super guarantor's insurance.
Open Dental Service shows a failed to install message after upgrading sometimes.
Ortho Tx Total Months override was not accessible when 'Show Ortho Case Info In Ortho Chart' was turned off.
Spelling error in Fee Tools Copy Message Popup.
Payment Plan window does not fit the minimum supported resolution.
Overlapping Appointments could sometimes be scheduled.
EHR Stage 2 Measure Calc Report Secure Messaging text was inaccurate
OD HQ declined XCharge payments were not always importing correctly
Fixing the tab order on auto note text prompt.
QuickBooks, there is no preference to turn off the Class Ref feature when using clinics.
Treatment Plan Module, when the discount plan fee is greater than the UCR fee, the patient portion shows as negative sometimes.
Treatment Plan module, saved treatment plans using a discount plan don't display fees correctly sometimes.
Adjustment edit window, discount plan adjustments could have their adjustment types changed.
Insurance Benefit window, the Exams category limitation textbox wouldn't display information sometimes after an update.
Creating a pre-allocated payment causes an error sometimes.
Chart module, charting a procedure from the chart could occasionally cause a UE.
Edit claim procedure window status of CapComplete for received payment can now be changed if the plan is not Capitation.
Improving speed for Daily Procedures report
Reports, RawScreening report did not run.
Upgrading would cause an error in rare cases.
Improving speed for Monthly P&I Report.
Plugin Hook, added a hook to the Import button click
Dropbox, scanning an image would throw an unhandled exception.
Sheet Defs, deleting a lab slip that is still in use by a laboratory was allowed.
Time card manage, hours wouldn't show up sometimes.
Monthly P&I Report now to subtract CapEstimate writeoffs from the Scheduled column.
Graphical Perio Chart, values were missing sometimes.
Podium, location id wasn't changing per clinic.
DbConnection would be left orphaned in some cases.
Database Maintenance, fewer "UNKOWN CARRIER"s will be generated when carriers are found to be missing.
Appointments Report, the Web Sched group box was reworded to better imply intent.
eConnector would sometimes process transmissions more than once.
16.4.14(beta)(foreign) Released 1/11/2017
16.4.14(beta) Released 1/11/2017
Claims were sometimes incorrectly giving an Attachment ID Missing error.
Sheets, text fields could overlap on multi-paged sheets sometimes.
Task Search limits results to 50 sometimes.
Clarified wording on Patient Billing Edit permission
The Sales Tax Adjustment Type wouldn't be assigned a default value when updating sometimes.
Update Repeating Charges window, minor speed improvement.
Minor Ortho Setup issues.
eServices setup, error messages enhanced.
Messaging buttons could be slow due to excessive cache refreshes
Changing patients while in the Chart module wouldn't refresh Patient Tickets automatically.
Patient Portal, when storing images on a server using SFTP, images wouldn't show up in the Images module.
ODGrid would throw an exception if you were using an ODGrid before establishing a database connection.
Deposit, sending an existing deposit to QuickBooks will sometimes throw an error.
Dropbox, going to the images module would sometimes throw an exception for newly created patients.
Dropbox, trying to download a file that doesn't exist was throwing an unhandled exception.
eServices Setup enhanced to validate recall settings before allowing users to send messages automatically.
OD HQ, the voicemail timer was counting from the beginning of the voicemail.
16.4.13(beta)(foreign) Released 1/9/2017
16.4.13(beta) Released 1/9/2017
Procedure, completing a procedure sometimes does not set the Place of Service,
eReminders and eConfirmations send empty messages when 2 recipients share same wireless number.
eConfirmation and eReminder were trying to send to Home Phone or Work Phone when Wireless Phone is empty.
Messaging buttons, too many cache refresh signals were being sent to the database, sometimes causing slowness.
Procedures Not Billed to Insurance report would refresh too often.
Podium would fail to find a program property sometimes.
HL7 Filed Def, removed duplicate.
Edit claim procedure window was preventing the user from chainging status from CapComplete for PPO plans.
Recall Types, the new "Append to Special" check box was not visible.
16.4.11(beta)(foreign) Released 1/6/2017
16.4.11(beta) Released 1/6/2017
Payment plans could have prepayments attached to them sometimes.
Perio chart, copy previous would not gray out newly missing teeth
Wiki, adjacent tables on a wiki page sometimes causes an error.
Task drafts were causing issues, feature removed
Payment Plan, excluding past activity was sometimes allowing duplicate schedules to be created
OD HQ, voicemails now always refresh when sending to me or creating task.
Superfamily sorting now sorts by last name.
Fees, Changing fee schedule fees was sometimes not saving correctly until restart occurred.
Dropbox, trying to update would result in an error that said "Setup.exe is being used by another process" sometimes.
Dropbox, uploading large files fails on the last chunk of the file sometimes.
eRX schema updated to support DMD title.
DentalTek test token messagebox and phone number hardcoded in DentalTek.cs for testing purposes. Needs to be removed.
Operatories combine tool would sometimes cause duplicate operatories to be created and would open forms improperly.
16.4.10(beta)(foreign) Released 1/3/2017
16.4.10(beta) Released 1/3/2017
New Claims would default to wrong status sometimes.
Clinic Edit window, the email picker button was getting unintentionally covered up.
Using a day as pay-day when generating pay periods creates them for the wrong day
OD HQ only, improvements to voice mails.
Tasks, setting a task complete now refreshes local chart module to reflect status change.
16.4.9(beta)(foreign) Released 1/2/2017
16.4.9(beta) Released 1/2/2017
Creating pre-auth claims would give an error sometimes
Recalls, Planned Appts were causing the "Make Recall" to open the View Pat Appts window.
Getting a random primary key not using the cache would hang forever
Blockouts, Linux users would throw an exception when trying to use blockout cut/copy/paste repeating.
Wiki Page Setup new line characters weren't displaying in the text box.
Deposit list was not sized appropriately to accommodate the new clinic column and could not be resized manually.
Job Manager, selecting all lists was causing an error
Fee Schedules, copying fee schedules was causing some fees to be deleted.
16.4.8(beta)(foreign) Released 12/29/2016
16.4.8(beta) Released 12/29/2016
Having two from referrals with an order of 1 would cause the New Patient report to be inaccurate.
Child prophy procedures were not being assigned to a child's recall appointment.
DBM to reorder referral attaches.
16.4.7(beta)(foreign) Released 12/29/2016
16.4.7(beta) Released 12/29/2016
Enhancement, default sheet defs can now be selected and used for Rx by clinic.
Referral attachments now can no longer have duplicate orders.
Task History audit trail has "Editing User" incorrect when cutting and pasting tasks.
Sales tax adjustments would be incorrect for a $0 procedure sometimes.
Chart module would be delayed in loading when there are lots of procedures with "Mouth" treatment area sometimes.
Job Manager, marking a feature request as implemented was causing an error
Service Manager, when installing OpenDentalService, users weren't being prompted to create an OpenDentalServiceConfig.xml file.
Wiki editing, selected text would be duplicated when making a header sometimes.
2017 ADA procedure code descriptions had invalid characters
Edit claim procedure, procedures attached to a preauth would sometimes allow you to change the status.
Image Module, viewing a document with the wrong file extension would sometimes throw a UE.
Treatment Plan Module, inactive treatment plans would sometimes not display correctly.
OD HQ, declined XCharge payments did not match transactions in the XCharge Reconcile Tool
16.4.6(beta)(foreign) Released 12/27/2016
16.4.6(beta) Released 12/27/2016
New Claims would not set the identifier correctly sometimes.
Opening a kiosk was causing an error sometimes.
Task list select window, fixed anchors for listbox.
ODHQ only, resized the job roles grid in the job manager window to be large enough to display the rows without scrolling.
Integrated texting with clinics, unrestricted clinic users can now see text messages unattached to a clinic.
ODHQ only, proximity sensors work with new database schema.
Enhancements to ODHQ voicemails.
16.4.5(beta) Released 12/23/2016
Middle Tier, ambiguous Tag columns were causing errors for several object types.
ODHQ only, added a temporary Play button to the Voice Mails window so that techs can play VMs without Windows Media Player.
Opening a table on a wiki page would sometimes cause an error.
16.4.4(beta) Released 12/23/2016
Tasks and Task Note auto saving feature temporarily disabled until further notice.
ODHQ only, fixed new feature 'Help' color.
ODHQ only, new 'Chat' user was causing phone map to not draw sometimes.
16.4.3(beta) Released 12/22/2016
Tasks and Task Note drafts would not save correctly sometimes
16.4.2(beta) Released 12/22/2016
ODHQ only, removed auto launching of the ProximityOD application.
16.4.1(beta) Released 12/22/2016
Switching tabs on the Ortho Chart would erase newly entered data.
Running DBMs PaymentMissingPaySplit and PaySplitWithInvalidPayNum would repeatedly say that a payment/paysplit has been fixed in some cases.
Alert subscriptions, Headquarters option would not stay selected
Enhancement, digital signatures added for procedures, procedure notes, and group notes.
Sending an appointment to Pinboard would sometimes causes the appointment to draw on the wrong day.
The error "OrthoEnabled is an invalid pref name." was showing on startup sometimes.
Sales tax adjustment type was not saving correctly due to incorrect combo box reference.
Moved a method to CodeBase.MiscUtils and removed an unnecessary function.
Enhancement, create categories for Auto Notes.
Version 16.3 new features listed here
known issues:
PaySplit Manager, adding splits attached to payment plans to a payment before going into the pay split manager will sometimes cause autosplits to be incorrect.
Non-guarantor should not be able to see balance in patient portal
16.3.58 not released
16.3.57(foreign) Released 4/7/2017
16.3.57 Released 4/7/2017
Creating a statement would sometimes throw an exception
Middle Tier, could not change Graphics on a workstation after updating to 16.3
Ortho Chart, unable to edit auto notes sometimes.
Sending claims, unable to submit claims sometimes when using clinics.
Schedules, the last employee in the list would not appear if the list was too long.
Evaluation Definitions window, adding a new definition would throw a UE.
16.3.56(foreign) Released 3/28/2017
16.3.56 Released 3/28/2017
Speed improvements to loading Open Dental
Claims would populate with an insurance estimate of -1 sometimes.
16.3.55(foreign) Released 3/23/2017
16.3.55 Released 3/23/2017
Super Family Statements were not excluding super family members flagged for being included in super family statements when the Group by Super Family box is not checked.
Sending a confirmation text by right-clicking on an appointment would not update confirmation status.
Office Ally eclaims now include secondary subscriber date of birth.
Sheets, dueForBWYN and dueForPanoYN static text fields would not take disabled recall types into consideration sometimes.
Claims, creating a claim with PPO allowed amounts and estimates that exceeded the annual max caused the writeoff estimates to be wrong sometimes.
Appointment Module, providers and blockouts would appear to be scheduled for more than their allotted time sometimes.
16.3.54(foreign) Released 3/17/2017
16.3.54 Released 3/17/2017
Perio Chart, adding a new perio chart would sometimes consider tp'd implant procedures as not missing.
Limited statements would not include selected items if the statement was for a single patient and intermingled was selected.
Payment plan credits should have defaulted their date to today.
Pay Split Manager, attaching multiple payments to a payment plan would sometimes fail.
Carestream bridge would sometimes give invalid error.
Tasks area calendar was not closing sometimes after visiting the By Date tab, the By Week tab, or the By Month tab.
User Edit, pressing OK for a user who has a Default Clinic that was hidden caused an error.
Web applications with password changing capabilities would show the display version of the current user logged in instead of their username.
Payment plans, with a set specified payment amount, if the patient overpays and recalculate is run, it would increase payment plan total amount sometimes.
16.3.53(foreign) Released 3/9/2017
16.3.53 Released 3/9/2017
Importing a document would sometimes brings up the Item Info windows behind Open Dental
Fees for 0 amount couldn't be deleted.
Middle Tier, running the Outstanding Claims Report would sometimes throw a UE.
Deleting Procedure, added a warning message when deleting a procedure with an attached adjustment.
Web Sched, automated recall reminders were sending outside of the specified Run Times.
Treatment Finder report sometimes did not show procedures when the procedure date was set to 01/01/0001.
Adding a medical history or patient form sometimes did not fill the ICE information correctly.
Appointments, completed procedures were automatically attaching to new appointments for the same day.
Positive adjustments attached to procedures would incorrectly subtract from total sometimes.
Creating the insurance verification list was slow on large databases
Text messaging window with clinics had a refresh issue
16.3.52(foreign) Released 2/28/2017
16.3.52 Released 2/28/2017
Credits for insurance payment plans were being shown on the guarantor's account
Graphic reports, some providers bars would get cut off at the edges.
Viewing statement would sometimes not display correctly.
Canadian secondary eclaims (COBs) were not sending the correct carrier ID for the primary carrier sometimes.
Importing a PDF form without a sheet would cause an error sometimes.
Insplan Merge, was sometimes turning patient payment plans into insurance payment plans.
16.3.51(foreign) Released 2/17/2017
16.3.51 Released 2/17/2017
Repeating charges, when prepayments are used paysplits had 0 amount sometimes.
ERAs were displaying patient portion as the deductible in some windows.
eCW HL7, when sending procedures in DFT message, procedures were sometimes incorrectly attached to the appointment.
Deleting a dental school requirement would cause UE
Could not create account proc quick adds for procedures that had a space on the end
Canadian eclaims were not indicating area of mouth for arch procedures.
Sending email, enhanced the error message.
Quick procs would choose incorrect fee sometimes.
eCW, planned appointments from the chart module could be sent to the pin board even if the appointment module was hidden.
Central Manager, syncing users wouldn't refresh remote server's cache sometimes.
eRX, warning messages updated.
Text messages sent from text messaging window were rarely going to wrong patient if grid rows were selected in an unusual way.
16.3.50(foreign) Released 2/14/2017
16.3.50 Released 2/14/2017
EDS ERAs were not showing claim date of service when imported sometimes.
ERA window sometimes showed an error after opening a claim from the claims paid grid.
Integrated texting with clinics enhancement, added the ability to select practice (unassigned to clinic) in the clinic dropdown.
Recall and Confirmation Setup, remove Child Prophy from types to show in recall list box.
Appointment drawing would fail when dragging or resizing sometimes.
16.3.49(foreign) Released 2/10/2017
16.3.49 Released 2/10/2017
eConfirmations would occasionally send duplicate messages in rapid succession when clinics enabled.
Graphical Reports, AR graphs were blank for dates before one year ago.
Emails would sometimes appear twice in the Open Dental inbox.
New preauths were considering the claim delete permission sometimes.
The Edit Rx window buttons and labels were not anchored properly and could end up overlapping other controls when the window was resized.
Move Subscribers window had a spelling error in the warning message.
eConfirmations and eReminders would send 1 hour too early when the appointment was scheduled before allowed auto run time.
Graphical Reports Enhancement, location of some labels made them too easy to miss.
eRx print button added to support printing prescriber report.
Apex secondary eclaims were sometimes being rejected due to missing primary insurance paid amounts per procedure.
User Query, practice info would sometimes get added to the print preview multiple times.
16.3.48(foreign) Released 2/7/2017
16.3.48 Released 2/7/2017
Requesting EDS benefits would give an Object Reference error when login credentials were invalid.
EHR Stage 2 and EHR Modified Stage 2 Measure Calc would show unnecessary rows.
ICE phone number was not auto formatting sometimes.
"Telephone Numbers" fix under Tools -> Misc Tools was not including ICE phone numbers.
Payment Period Manager, default date selected wouldn't be the day after the last pay period sometimes.
Web Sched, dynamic schedules weren't being shown sometimes
16.3.47(foreign) Released 2/6/2017
16.3.47 Released 2/6/2017
Patient notes were able to have procedures attached to them
In Case of Emergency (ICE) sheet fields added to the "MedicalHistory" sheet type.
ERA window did not indicate claim was received until ERA window was refreshed
Deleting a new sheet field causes an error sometimes
Getting MySQL service info would fail sometimes
When processing a payment, extra paysplits might be created
Clicking cancel twice on a processed credit card payment would not create a void payment
Dropbox and SFTP have been disabled for 16.3 and 16.4
Email attach button would sometimes do nothing
Tooth chart pen drawing in DirectX was showing extra lines when drawing fast sometimes for Windows 10 users.
Appointment Bubble, hovering over an appointment would sometimes throw a UE.
Creating a new rx would sometimes allow you to edit the rx template without permission when EHR was enabled.
EHR, Errors in generated in QRDA's would cause UE
Importing Patient Forms and Medical Histories, importing logic for ICE fields was sometimes not working correctly.
Repeating tasks were being turned off when they were still in use
EHR Clinical Summaries, visits were counting incorrectly.
Linux, accessing EHR Dashboard would cause UE
Patient notes could have procedures attached to them by changing the appointment types drop down.
Graphical Reports, y-axis values were sometimes not calculating correctly.
Pre-payments could be deleted that had already been allocated.
Email Inbox, enhanced to display entire webmail message.
Security, enhanced the message when trying to add Admin permission to a category with hidden users.
Web Sched, available time slots were being shown to patients even when the last time increment of the appointment would have overlapped another appointment.
Payment Splits associated to a Pre-payment that no longer exists causes an error when attempting to view.
eConfirmation and eReminder would fail to send aggregated emails.
Mobile Web, the title section on some lists of information throughout the app were incorrectly sized for iOS users only.
Web Mail, replying to a patient web mail was not swapping the "To" and "From" addresses.
Insurance Write Off Edit permission would show up a message box too often.
Automation triggers wouldn't be run when quick procs added sometimes.
16.3.46(foreign) Released 1/23/2017
16.3.46 Released 1/23/2017
EHR Measure Calc reports were taking an extremely long time to run
Clearinghouse, updated the interval checking error message.
Provider Payroll Report was accessing cache when it should not have been.
eConfirmation was showing 12a for time asked to arrive in some cases.
Edit Procedure Code, changed the minutes textbox to show as read only.
16.3.45(foreign) Released 1/18/2017
16.3.45 Released 1/18/2017
Claim Edit window did not fit the minimum supported resolution on a second screen
Moving a family member within a superfamily into their own family within the superfamily is not prompting to add the super guarantor's insurance.
Open Dental Service shows a failed to install message after upgrading sometimes.
Spelling error in Fee Tools Copy Message Popup.
Payment Plan window does not fit the minimum supported resolution.
Fixing the tab order on auto note text prompt.
QuickBooks, there is no preference to turn off the Class Ref feature when using clinics.
Creating a pre-allocated payment causes an error sometimes.
Chart module, charting a procedure from the chart could occasionally cause a UE.
Edit claim procedure window status of CapComplete for received payment can now be changed if the plan is not Capitation.
Improving speed for Daily Procedures report
Reports, RawScreening report did not run.
Dropbox, scanning an image would throw an unhandled exception.
Sheet Defs, deleting a lab slip that is still in use by a laboratory was allowed.
Time card manage, hours wouldn't show up sometimes.
Podium, location id wasn't changing per clinic.
Database Maintenance, fewer "UNKOWN CARRIER"s will be generated when carriers are found to be missing.
16.3.44(foreign) Released 1/11/2017
16.3.44 Released 1/11/2017
Fees, Changing fee schedule fees was sometimes not saving correctly until restart occurred.
Claims were sometimes incorrectly giving an Attachment ID Missing error.
Sheets, text fields could overlap on multi-paged sheets sometimes.
Task Search limits results to 50 sometimes.
eServices setup, error messages enhanced.
Messaging buttons could be slow due to excessive cache refreshes
Deposit, sending an existing deposit to QuickBooks will sometimes throw an error.
Dropbox, trying to download a file that doesn't exist was throwing an unhandled exception.
eServices Setup enhanced to validate recall settings before allowing users to send messages automatically.
16.3.43(foreign) Released 1/9/2017
16.3.43 Released 1/9/2017
Procedure, completing a procedure sometimes does not set the Place of Service,
eReminders and eConfirmations send empty messages when 2 recipients share same wireless number.
eConfirmation and eReminder were trying to send to Home Phone or Work Phone when Wireless Phone is empty.
Messaging buttons, too many cache refresh signals were being sent to the database, sometimes causing slowness.
Procedures Not Billed to Insurance report would refresh too often.
HL7 Filed Def, removed duplicate.
Edit claim procedure window was preventing the user from chainging status from CapComplete for PPO plans.
16.3.42(foreign) Released 1/6/2017
16.3.42 Released 1/6/2017
Superfamily sorting now sorts by last name.
Dropbox, trying to update would result in an error that said "Setup.exe is being used by another process" sometimes.
Dropbox, uploading large files fails on the last chunk of the file sometimes.
16.3.41(foreign) Released 1/4/2017
16.3.41 Released 1/4/2017
Using a day as pay-day when generating pay periods creates them for the wrong day
Tasks, setting a task complete now refreshes local chart module to reflect status change.
Perio chart, copy previous would not gray out newly missing teeth
16.3.40(foreign) Released 1/2/2017
16.3.40 Released 1/2/2017
DBM to reorder referral attaches.
Recalls, Planned Appts were causing the "Make Recall" to open the View Pat Appts window.
Getting a random primary key not using the cache would hang forever
Blockouts, Linux users would throw an exception when trying to use blockout cut/copy/paste repeating.
Fee Schedules, copying fee schedules was causing some fees to be deleted.
16.3.39(foreign) Released 12/29/2016
16.3.39 Released 12/29/2016
Child prophy procedures were not being assigned to a child's recall appointment.
16.3.38(foreign) Released 12/29/2016
16.3.38 Released 12/29/2016
Sending an appointment to Pinboard would sometimes causes the appointment to draw on the wrong day.
Job Manager, marking a feature request as implemented was causing an error
Service Manager, when installing OpenDentalService, users weren't being prompted to create an OpenDentalServiceConfig.xml file.
2017 ADA procedure code descriptions had invalid characters
Edit claim procedure, procedures attached to a preauth would sometimes allow you to change the status.
Image Module, viewing a document with the wrong file extension would sometimes throw a UE.
Treatment Plan Module, inactive treatment plans would sometimes not display correctly.
16.3.37(foreign) Released 12/27/2016
16.3.37 Released 12/27/2016
Task list select window, fixed anchors for listbox.
Integrated texting with clinics, unrestricted clinic users can now see text messages unattached to a clinic.
Sheets with short height had overlapping buttons when shown in kiosk.
16.3.36 Released 12/22/2016
Alert subscriptions, Headquarters option would not stay selected
EDS claims were missing provider information.
Enhancement, DentalTek click to call implemented.
When calculating weekly overtime an error would occur sometimes.
eReminder rule setup, lead times were sometimes not displaying correctly.
Send Claims, retrieving reports would sometimes cause a UE.
Drawing on the tooth chart was very slow for Windows 10 users.
Appointment Bubble, was not refreshing when moving an appointment.
Referral, adding a patient referral would sometimes show a message to select a specialty.
eReminders for today were sending 1 hour prior in some cases when they should have been sending at earliest eligible send time.
Claim custom tracking, statuses for claims would sometimes not save correctly.
16.3.35(beta)(foreign) Released 12/16/2016
16.3.35(beta) Released 12/16/2016
DBM EduResourceInvalidDiseaseDefNum was removing the Tobacco Use Assessment SNOMEDCT code from the Educational Resource
Payment window, Family Balances grid would be off when payments were made on insurance payment plans.
Adding a note to the payment when Decline Minimizer updates the account number or the expiration date.
Enhanced keyboard controls for auto notes
eRx in the chart was not retaining the chosen pharmacy.
Referral Edit, editing a referral would sometimes throw a UE.
16.3.34(beta) Released 12/14/2016
Claimsnapshots were being saved with the wrong writeoff amount when using the Claim Create trigger.
EDS Electronic Benefits would sometimes fail.
PayConnect,enhanced error message for invalid username and password.
Plugins, Hook added to FormPerio
SMARTDent program link wasn't launching the selected patient.
Default aggregate SMS text did not include [ConfirmURL] tag for future day confirmations.
Web Sched New Pat Appts, the patient wasn't warned that a clinic was not currently accepting online appointments until after they selected a time slot.
Enhancement: Automated confirmations and reminders now aggregate messages by SMS/Email.
ODHQ proximal icon was showing even when clocked out.
eConfirmations, updated warning messages and added preference for ignoring appointments by status.
Definitions, Commlog Types, hiding a commlog type that is in use will now warn the user.
Newer client program versions were not correctly being stopped from connecting to older server versions sometimes.
16.3.33(beta)(foreign) Released 12/9/2016
16.3.33(beta) Released 12/9/2016
Treatment Plan, indicating the presence of a substitution was sometimes not displaying correctly.
Credit card edit window, when deleting credit cards a warning will display confirming the deletion.
Account Module,the "(Paid By )" payment description now displays last name if first and preferred name is blank.
Middle Tier, trying to delete a medical lab was causing an error.
Dropbox, when uploading a saved treatment plan, the wrong name would be saved.
Dropbox, in rare a rare scenario a user wouldn't be able to cancel out of an upload.
Dropbox, patients' image folder weren't be saved sometimes.
Opening the Edit Deposit window now selects the user's currently selected clinic for a new deposit.
When clinics are not enabled, saving alert subscriptions would not always be successful.
Accounting, printing account transaction history grids would sometimes run off the page.
Appointment types would behave incorrectly sometimes.
The finance charge tool would sometimes add $0.00 charges to accounts.
Account module loading would take a long time to load sometimes.
Quickbook Deposits, sending a deposit to Quickbooks sometimes would cause an error.
eConfirmations and eReminders (eCR), added warning when "[ConfirmCode]" tag in email templates.
DBM has been added for a scenario that caused the treatment plan module would sometimes throw a UE (very rare).
Billing Default was showing a label when it shouldn't have.
Appointment time length was removing hygienist time from the middle of procedures.
Measure Calc, printing measure calc now prompts to choose a printer.
User reports, added audit trail entry to track queries run from the "User Reports" window.
ODHQ only, proximity sensors enhanced.
Web Sched, automatic recall notifications would be sent to patients when their recall has not available time slots sometimes.
Canadian auto codes tool is now more comprehensive.
16.3.32(beta)(foreign) Released 12/2/2016
16.3.32(beta) Released 12/2/2016
Update script, removed unnecessary warning from update process.
Web Sched New Patient Appointments, refreshing the application would cause an error sometimes.
Automatic Web Sched Notifications, new patients would get reminders for recalls if the recall settings were not set up correctly.
DBM when using medical clinics, the selected DBM would not always be the one ran.
Sync Icons were not updating on other workstations
Text messaging window would rarely keep previous message selected when selecting another message, causing the blue and gray selections to show for differing message threads.
Textbox, pasting into a textbox was not pasting in plain text.
eConfirmations, added security check and warning message to eConfirmations' sign-up process.
16.3.31(beta) Released 11/30/2016
Send Claims, fixed memory leak. (Note: Claim data unaffected.)
Text Box, Copying text was taking the raw RTF instead of the text.
16.3.30(beta) Released 11/29/2016
Module Preferences, changed the wording on default intermingled mode statement preference to be more accurate.
Dropbox, when viewing images an error would occur sometimes.
Insurance payment plans would sometimes show in the "Select Payment Plan" window when they should not have been.
eRx access would have become stale in 2017.
Appointment types, selecting an appointment type wouldn't select the correct time pattern.
EDS claims require DOB and and gender to be set.
Appointment types, selecting an appointment type would cause procedures to be selected incorrectly sometimes.
Galera cluster users were receiving a deadlock error when accessing the insurance verification list sometimes.
ODHQ only, spelling errors corrected in job manager.
eReminders and eConfirmations (eCR), confirmation error messages are more accurate.
Payment window, when creating income transfers and pressing the "Transfer" button the paysplit created would sometimes have neither provider nor unearned type.
Appointment edit window, selecting a new hygiene provider using the pick list would default to the wrong hygienist when it opened.
16.3.29(beta)(foreign) Released 11/23/2016
16.3.29(beta) Released 11/23/2016
Manage Module Setup, added a preference to select all providers/employees when loading schedule.
Task window will now dynamically set the windows starting location.
eRx patient contact information now includes work phone, wireless phone, and email address.
Dental eclaims 5010, added support for procedure code modifiers.
Progress windows were being orphaned sometimes.
Oracle, loading the progress notes would throw an error sometimes.
The referral select window was displaying only referrals whose last name started with the search criteria without checking first name.
When entering a payment on a patient with no family members, the prompt "Apply part of the payment to other family members" would come up
Incomplete Procedures Report was not displaying no note procedures sometimes.
Insurance Verification Setup was displaying a valid number as invalid sometimes.
Billing Defaults window, enhanced Output Path/Url Override field.
Oracle, the email message edit window would not launch sometimes.
Oracle, the provider list window would not load.
Oracle, the database maintenance fix for "SchedulesDeleteShort" was throwing an error.
Oracle, loading the account module was throwing an error.
Oracle, several database maint checks and fixes flagged as incompatible due to failing when attempted to execute.
PayConnect payment notes will now include the account number masked to display only the last four digits.
Dental Schools, appointment requirements were not deleted from the database when removed
EHR, Measure Calc would UE if D9986 and D9987 are not in the database.
eReminders (eCR), setup enhanced and simplified.
ODHQ only, updated phones and proximity icons.
Importing electronic benefits, benefits that were unknown if in network were displaying as out of network.
eRx provider flag to enable or disable eRx.
Ortho chart setup window sometimes showed the field name.
Reminder rules are now limited to 1 for day of appt and 1 for any day prior to appt.
Central Manager, Automatically Log-On checkbox state will be remembered when selecting a patient in the patient search window.
16.3.28(beta)(foreign) Released 11/16/2016
16.3.28(beta) Released 11/16/2016
Batch Insurance Payment window, resizing the window would sometimes not resize the grids correctly.
Updates window, when using DropBox to store data and updating, an error would occur sometimes.
XVWeb bridge, patients gender was sometimes not transferring.
Chart Module, added appointment tasks as part of the show tasks option.
Enterprise aging, attempt to fix deadlocking issue when calculating aging for one family.
16.3.27(beta)(foreign) Released 11/15/2016
16.3.27(beta) Released 11/15/2016
Patient Forms, printing a signed patient form sometimes invalidates the signature.
Middle Tier, clicking Clean Up Allowed for fee schedules caused UE
Trying to delete a definition would sometimes incorrectly give "You cannot delete the last definition in a category".
Incomplete Procedures Report, procedures with notes would sometimes be flagged as having no note.
Help About, added client machine name to Help about.
New Patient Web Sched, the new patient now selects an appointment date/time before filling out their contact information.
New Patient Web Sched, email address is no longer requred to be verified.
WebForms, sheetfielddefs were being duplicated when viewing on a mobile device.
CEMT, when searching for patients and double clicking on an entry an error would occur sometimes.
eRx medications were not populating the controlled substance flag automatically when refreshed in the chart.
EHR Stage 2 queries optimized.
Middle Tier Wiki Lists, using the L, R, or Delete Column buttons would cause an error.
16.3.26(beta)(foreign) Released 11/11/2016
16.3.26(beta) Released 11/11/2016
Middle Tier ODHQ only, the SMS bubble and Texting balance monitors were not working.
Mobile Web, patients who were not active were being returned in the patient search.
Editing a Proc Button category would not show up without closing and reopening Setup Procedure Buttons window
Net Production Transactional Report would duplicate production sometimes.
Internal, Job Manager now shows jobs that need to be picked up in the On Deck tab.
Security log entry had wrong verbiage when changing eConfirm/eReminder status.
EConnector EConfirmation generator was not being prevented in cases where it had been disabled.
Pay Plan Credits window would sometimes throw a UE on new databases or in very rare circumstances.
Adding supplemental payments on claims that were originally received 'As Total' could throw a UE.
Mobile Web, hiding 'Operatories' from the home view because the feature is not finished yet.
Treatment plan module "Show" tab checkboxes were not filtering correctly.
The last letter of some appointment view fields would appear red or grey sometimes. (very rare)
Internal, Job Manager Improvements
Adding CarrierAddress2 to Letter Merge.
Incomplete Procedure Report, deleted procedures were showing that they contained no note in the report.
We will set the MySQL server variable 'sql_mode' to blank if it is set to a mode that is not supported.
Patient Notes, trying to load new patient notes would throw a "there is no row at position 0" error in rare scenarios.
Help, added About Open Dental under the Help menu item.
DentalXChange e-statements, the guarantor's email address will always be included in the xml data sent to DentalXChange.
The billing options progress window was not closing automatically when the sending process completed.
Middle Tier, running the database maintenance InnoDB tool was causing an error.
Database maintenance, some methods would cause an error over middle tier.
16.3.25(beta)(foreign) Released 11/7/2016
16.3.25(beta) Released 11/7/2016
We are no longer setting the sql_mode option to blank on startup.
ODHQ only, the new proximity sensor config file was getting overwritten with each update.
Web Sched, patients were presented with time slots that were for "first available" providers if the office had Web Sched set up for Secondary Providers Only and the patient had NO secondary provider set.
Web Sched, the Recall List was sending out Web Sched emails to patients that would not get any available Time Slots due to the way the practice has their Web Sched settings.
ODHQ only, adding new tasks from job manager no longer generates a UE.
Treatment planned procedures would sometimes incorrectly show a deductible amount.
Procedures Not Billed to Insurance window, clicking New Claims will no longer select all procedures by default.
ODHQ only, Job manager could not display tasks sometimes.
Enterprise aging would sometimes cause a deadlock issue for Galera cluster users.
16.3.24(beta) Released 11/3/2016
Provider Alphabetize, now puts all hidden items to the very bottom of the list.
Insurance Plan Edit window, when accessing the insurance plan without a patient, carrier information changes would get overwritten sometimes.
16.3.23(beta)(foreign) Released 11/2/2016
16.3.23(beta) Released 11/2/2016
Dual coverage insurance was sometimes creating negative deductibles
Adding a provider schedule might incorrectly display an overlapping schedule warning
Internal, added quicknotes to the Job Manager.
Appt Types, it would not appear that procs were being selected when choosing an appt type.
Ins Plans, editing an insplan from the insplans list was causing the carrier to be removed.
Patient Select, the PatNum filter was not working sometimes when random primary keys were turned on.
Adding 2017 CDT codes
16.3.22(beta)(foreign) Released 11/2/2016
16.3.22(beta) Released 11/2/2016
Web Forms, retrieving web forms was importing partial web forms sometimes.
Appointment time pattern logic enhanced to combine procedure time patterns better.
Medical, printing medication list sometimes cuts the Status column off.
Provider order, providers alphabetized instead of using item order sometimes.
Procedure info window and edit claim window, ordering provider override, user can pick a referral as ordering provider.
ODHQ only, Job manager indicates review status in priority column.
Procedure Code Notes, other workstations in the office were not getting notified when a note was deleted.
Recalls, additional procedures from other due recalls that need to be scheduled along with the special recall do not follow the conventional time pattern logic (E.g. /X/ + /X/ becomes /X//X/ instead of /XX/).
Graphic reports would throw out of memory exception in some cases.
Patient Portal, the "Make Payment" button from the login screen would create a payment for an indeterminate patient if there were multiple patients with the same name and birthdate.
Web Sched New Patient Appointment, the new patient that was getting created would have the first and last names switched.
Appointment Views, editing an appointment view could sometimes cause the appointment module to refresh incorrectly.
eCR (eConfirmations & eReminders), appointment confirmation statuses not updated and messages not commlogged sometimes.
Auto Notes, Default auto notes now prompt when opening the Procedure Edit window.
ODHQ only, proximity enhancements.
Adding a warning message when trying to copy a schedule with no providers or employees selected.
ODHQ only, changing the triage status for techs was always moving the tech into their default queue instead of the queue that correlates to their ClockStatus.
16.3.21(beta)(foreign) Released 10/28/2016
16.3.21(beta) Released 10/28/2016
Reports, tabbing to another software and then tabbing back to Open Dental does not bring report to the front of the screen.
Canada, added RBC Insurance to the Database Maintenance for adding missing CDA carrier info.
eConfirmations and eReminders (eCR), replacement tags sometimes didn't work for automated confirmations.
16.3.20(beta)(foreign) Released 10/27/2016
16.3.20(beta) Released 10/27/2016
EServices Setup, fixed UI errors in setup form.
Provider Setup, alphabetize providers now orders non-providers to bottom of list first.
Get reports automation changes (X12).
Report Complex and Billing List progress bars were not closing automatically.
16.3.19(beta)(foreign) Released 10/27/2016
16.3.19(beta) Released 10/27/2016
Insurance plan edit window, if a user doesn't have insurance plan edit permission they can still create a new insplan sometimes.
Internal, Spell check was removing formatting for text in the job manager.
Database Maintenence, running the AppointmentsNoPatients Fix tool would throw a UE for offices using a Linux server.
Alerts, clinic label was showing when clinics was turned off.
Payment split edit, payment splits could be created where the patient doesn't match the procedure's patient sometimes.
Batch Insurance Payments window, when selecting a definition using the Payment Group button and pressing OK with nothing selected, an error would occur.
Edit appointment window procedures can be detached from another appointment and attached to the appointment being edited.
eReminders and eConfirmations, ApptTimeAskedArrive field for messages now available.
Canadian secondary preauths would come up with an error message on Okay, Print, and Print Preview click.
EHR Quality Measures, CQM 155 for weight assessment and counseling for children was not calculating correctly sometimes.
ODHQ only, job manager enhancement to tasks.
Ortho Chart Setup window, Tab Names rows would not reselect after clicking Up or Down.
X-Charge Reconcile, the progress window can get stuck open with no way to close sometimes.
16.3.18(beta)(foreign) Released 10/25/2016
16.3.18(beta) Released 10/25/2016
Patient Portal, the account balance was not using the balance from the most recent statement.
Kiosk had a title bar that allowed the window to be dragged.
Production and income reports, unearned payments would display even though Show Unearned was unchecked.
Web Sched, special recall types were not considering other due recall types in regards to the length of time slot being searched for sometimes.
Editing credit cards would sometimes throw a UE.
Adding a quick procedure from the Account module and changing the code via auto codes was adding an additional claim proc estimate.
eRx provider first name and last name allow space character.
ODHQ only, WebCamOD refactored into ProximityOD.
Update progress bar was causing an error sometimes.
AudaxCeph bridge, patient birthdate format was wrong.
Web Sched, new patient appointments were always using a 5 minute increment when applying the time pattern to the appointment being scheduled.
Podium setup window had a mislabeled title.
Schedules, removed duplicate time indicators when a provider is scheduled for multiple ops.
Internal, added a message when RTF formatting fails to load for the spell check window.
Ability to import 2017 CPT codes.
Email addresses, users are now blocked from entering the same address twice.
Recall Setup Enhancement, warn user if [URL] variable is not added to the Web Sched message.
Appointments, adding procedures to appointments from the quick procs menu or the 'Add' button wouldn't attach those procedures to the appointment.
16.3.17(beta)(foreign) Released 10/19/2016
16.3.17(beta) Released 10/19/2016
Right-clicking on a grid row will now select the row that was right-clicked.
An extra repeat charge could be added if the patient's billing date was changed.
ODHQ, phone tiles would not display the name of employees with long names.
Edit Claim Procedure window for Canada, Estimated Patient Portion would be wrong sometimes.
Web Sched, the appointment schedule was not filling up from left to right (using operatory order) sometimes.
Middle Tier, attempting to delete procedures would cause an error.
Audit Trail, TreatPlanDiscountEdit permission could not be filtered on.
Emails, opening a draft sometimes re-appended the sender address's autograph to the bottom of the email.
Credit Cards, payment plans on different members of the family were showing a balance of $0.00 in the Authorized Recurring Charges section.
OpenDentalService was using too much CPU resources if a database connection was never successfully made.
FHIR, searching by date was not requiring the proper format.
FHIR, searching schedules by identifier would return an error message.
Insurance benefits, ortho maxes are now calculated separately from general individual and family maxes.
Blockouts were not comprehensively audit trailed.
Adding a more detailed payment note for payments made through XWeb.
Web Sched, Internet Explorer 10 and 11 weren't allowing the user to scroll through the available time slots.
Insurance Benefits, changed a label from "Fluoride to Age" to "Fluoride through Age" to remove ambiguity.
Appt Types, fixed a warning message to be more clear.
Appointment Bubble, bubble was not refreshing when the appointment was resized.
Edit appointment window procedures attach when OK clicked.
Setup Security, carriage returns in the filter textbox will sometimes not filter correctly.
Eservices Menu, enhanced eServices menu items to better follow patterns.
16.3.16(beta)(foreign) Released 10/14/2016
16.3.16(beta) Released 10/14/2016
Confirmation Requests were not sending in some cases.
Reminders Requests were not sending in some cases.
Appointment Edit window would crash Open Dental in extremely rare cases.
ODHQ Enhancement, the escalation list now includes techs that are in OfflineAssist mode.
Claims, trying to open a deleted claim causes an error sometimes.
Middle Tier, Clinic Quality Measure #68 would not calculate.
Ortho chart signatures were sometimes not saving when clicking on a non-editable cell.
Moving an appointment with completed procedures attached could change the provider on the procedures if the user did not have the completed procedure edit permission.
Adding the ability to choose Emergency Name and Emergency Phone as required fields.
Appointment Edit window would sometimes spawn too many threads.
Edit Claim Procedure window, Canadian lab fees will now display.
Planned Appointments would sometimes change the appointments Provider.
Middle Tier, providing a patient with online access was causing an error.
Job Manager, enhanced the Add Job window to be non-modal.
Appointment edit window, clicking on the Procedures on this Appointment grid would sometimes crash Open Dental.
Permissions, ClaimSentEdit was preventing users from accessing insurance payments.
Module Setup, Appointment Bubble Disable preference had a misleading label.
Middle Tier, scheduling an appointment would throw an error sometimes.
Recall Setup, was not sending signal out to update preferences.
Supplies, adding a brand new supply to an order would cause the supply to not save to the DB.
Attempted fix, making a claim from the Account module would throw a GetNodeByIndex error sometimes.
Treatment Plans, annual and ortho max amounts weren't being included in procedure owed amounts sometimes.
Edit ComboBox window for sheets, Reportable Name textbox would say it needed a valid number when it shouldn't have.
Public health screenings, fluoride and assessment procedure checkboxes wouldn't create the proper procedures sometimes.
EHR, the electronic note measure was not showing in the list.
16.3.15(beta)(foreign) Released 10/11/2016
16.3.15(beta) Released 10/11/2016
Image Module, clicking the "Info" button sometimes does not show the description.
Web Sched New Patient, the birthdate field in the new patient form would sometimes save the wrong month.
ERA 835s were not displaying correctly when opened from the insurance claims window sometimes.
OpenDental would crash on launch for people still running versions of MySQL below 5.5.
Aging, modified the query to calculate aging to include the query to first zero out all patient aged balances instead of running it separately.
AppointmentReminderRule apptTime and apptDate tags were flipped.
EHR, procedures were not getting flagged as CPOE from the Chart module sometimes.
Security Setup, group filter combo box sometimes does not show user groups if clinics is disabled.
ODHQ only, big phones window width was too large to show on one monitor.
Deposit slip sheet printing was not showing the last few line items sometimes.
Recall List, selecting multiple patients while sorting by Billing Type would sometimes throw an exception.
Canadian Lab Fee rows in account module, Pat Portions moved to their parent procedure rows.
16.3.14(beta)(foreign) Released 10/6/2016
16.3.14(beta) Released 10/6/2016
Instead of disabling the Send button for secondary Canadian preauths, we will now show a message box explaining why it can't be sent.
Graphical Reports, unsaved default tabs would get cleared out if the user clicked "refresh."
Code System Importer supports CPT 2016 codes.
Payment plans, Tx Credits grid was removing procedures that were being paid on through the current payment plan.
Module Preferences, treatment plan sort order radio buttons could sometimes both be unckecked.
Payments, the "select payment plan" window would sometimes appear with no available selections when paying on payment plans (rare).
TreatPlan Presentation Statistics Report, running for net production would throw a UE.
Edit Appointment, fee on appointment was not calculating correctly sometimes.
Recall Type Synch, improved overall running speed for larger databases.
Web Sched, new patients were allowed to create multiple New Patient Appointments by using the back button after successfully scheduling an appointment.
Web Sched, patients could click on their Recall link multiple times and then schedule their appointment several times.
Medical e-claims to passport health sent through the change health care clearinghouse now include billing taxonomy code.
eServices Setup, the New Patient Appts "Appointment length" setting was not considering the current Time Increment preference.
Emdeon Medical, updated the web reference URL to the new Change Healthcare URL to comply with TLS1.2/SHA2.
Medical eclaim ordering provider default to treating provider preference, allowing blank ordering provider.
Medical eclaim ordering provider default to treating provider when carrier is medicaid.
16.3.13(beta)(foreign) Released 10/4/2016
16.3.13(beta) Released 10/4/2016
Users could run command queries without having the Command Query permission
Appointment Edit, audit trails created for deleting procedures are incorrect sometimes.
Recall and Confirmation Setup, max number of reminders does not allow to leave blank.
Web Sched, the practice phone was not getting automatically formatted when the phone was 10 characters long.
Web Sched, IE11 was partially hiding the Appointment Booked label after booking an appointment.
Procedure codes list, editing a fee with invalid characters and clicking on another cell would cause a UE.
eRx compound drugs were showing in progress notes as drug name 'none'. Now drug name is ingredient list.
Web Sched, IE11 was not allowing users to scroll through the available time slots sometimes.
Rx Manage, printing multiple prescriptions will sometimes not print the DEA number.
Automatically creating the config file for FHIR.
Reports, unchecking Show Unearned wouldn't cease showing unearned payments sometimes.
Account module, when allocating prepayments to procedures the splits in the payment created would be incorrect sometimes.
Central manager, security window resizing would hide text sometimes.
Procedure fees were sometimes wrong for PPO plans.
Internal eRx billing tool now identifies duplicate providers in bold red text.
Typing into a cell in a grid would not auto-scroll correctly with a horizontal scrollbar.
16.3.12(beta)(foreign) Released 10/1/2016
16.3.12(beta) Released 10/1/2016
Insurance plan edit would throw an exception when clicking OK sometimes.
16.3.11(beta)(foreign) Released 9/30/2016
16.3.11(beta) Released 9/30/2016
Automation, the ScheduleProcedure trigger is not firing when scheduling the appointment via the Planned Appts tab in the Chart module.
Treatment Plans, signature for signed treatment plan is not saving sometimes.
Insurance Verification List would throw an exception in Middle Tier.
DBM PatientPriProvHidden would sometimes run slow.
Web Forms, having an input field with a '[' char as the last character in the field was causing an error.
Unscheduled list, appointments with notes deleted from the unscheduled list were not asking if the user wanted to save them as commlogs.
eConnector, the manager thread was logging an exception instead of an error message when appt reminders or confirmations were enabled but no rules were set up.
eConnector, the FHIR subscriptions thread was not quitting when the service was trying to close.
16.3.10(beta)(foreign) Released 9/29/2016
16.3.10(beta) Released 9/29/2016
Payment window, when Pay Split Manager is forced, the "Pay" button will be hidden
Wiki, the bookmark link creation helper was not creating a valid div id which would cause no scrolling when clicking on the link.
Insurance plan edit would throw an exception when clicking OK if another user dropped the plan while the user was editing it.
Podium no longer sends a review attempt if the location id is blank.
Emails, saving an outgoing email message would not save the selection in the "From" field.
Enhancement, fixed MySQL query that checks the database storage engine.
Topaz signature pad plugin enhancement to accommodate remote users with HSB model signature pads.
Repeat Charges, prepayments would cover too many charges sometimes.
Repeat Charges, payment description when using prepayments was vague
Repeat Charges, payment amount when using prepayments would be incorrect sometimes
EServices Setup, added missing label text.
Edit Credit Card and Payment Create,closed payment plans no longer available to select.
Middle tier, initial loading would sometimes throw a UE.
Screenings, if not using sheets an error would occur when editing an existing screen sometimes.
Appointment drawing speed fix phase 2.
Unearned Income Report,can now filter by clinics.
Patient Field Defs,removed In Case Of Emergency(ICE) display field.
Web Forms, offices were getting partially filled out forms from patients that used invalid characters within the form sometimes.
16.3.9(beta)(foreign) Released 9/27/2016
16.3.9(beta) Released 9/27/2016
Image Module, importing a file without an extension will sometimes throw a UE.
Enhancement, eConfirmations and eReminder message tags now include provider and practice fields.
ODHQ Only, job manager user selector would sometimes select the wrong user.
eCW, signal update would cause a UE sometimes.
Enhancement, billing window can be resized without losing visibility of any controls.
Treatment plan presenter reports were not calculating adjustments correctly.
Routing slip topmost provider was missing for custom routing slip sheets sometimes.
Custom sheet text was not displaying when the field area was too small for the text.
Custom one line sheet text was wrapping instead of cutting off.
Custom sheet text which spanned multiple pages was not split on the correct line sometimes.
Enhancement, recall setup window simplified.
Enhancement, eServices setup now includes eConfirmation & eReminders.
Payment plan charges would sometimes get orphaned if two users went into the same payment plan and one user deleted it.
Major speed improvements to loading Treatment Plan Module for PPO patients.
Blockouts, clear blockouts for clinics now displays correctly.
Sheet printing, large text paragraphs in certain fonts were being cut off on the right by about a character.
Dental Schools, opening an existing grading scale would sometimes cause the UI to show incorrectly.
Dental Schools, clicking a category in the evaluation would cause an error if the grading scale was missing.
Dental Schools, an error would occur when adding a brand new grading scale to an evaluation definition.
Dental Schools, "Max Points" column was not appearing for weighted evaluations when re-entering the window.
Dental Schools, improved checking in the evaluation criterion grid to reduce errors.
ODHQ only, Job manager enhancement for approvals.
16.3.8(beta)(foreign) Released 9/22/2016
16.3.8(beta) Released 9/22/2016
Enhancement, UI changes to the clinic select window to accomodate larger clinic abbreviations.
Speed optimization for deleting an appointment.
Removed a script from the conversion script that was causing payments to have an incorrect amount of paysplits in certain scenarios.
16.3.7(beta)(foreign) Released 9/22/2016
16.3.7(beta) Released 9/22/2016
Paysplit Manager, attempting to add a split for a payment plan charge will sometimes fail.
Procedure fees were sometimes not calculated correctly for PPO plans when defaulting to UCR fees.
Security permission ClaimProcReceivedEdit was using the claim date received instead of the claimproc date entry.
Edit Patient Information, unhandled exception will display sometimes depending on which features are enabled.
Patient Information, emergency contact details are not saving when the patient edit form is closed.
16.3.6(beta)(foreign) Released 9/21/2016
16.3.6(beta) Released 9/21/2016
Appointment types, appointments with an appointment type already set would always appear to have the last appointment type in the list.
Appointment types, choosing an appointment type with no procedures will no longer detach current procedures from the appointment.
Messaging Button Setup was not allowing button overrides to be set (the "only applies to one computer" option).
Messaging Button Setup, after selecting a computer and attempting to override a button that does not have an override already set would cause the buttons list to refresh as if the (All) computer option was selected.
New Ortho Chart fields were sometimes not being saved.
Appointment Module, right-click clear blockout menu no longer shows clinic options if clinics are not in use.
EHR, running Quality Measures from Middle Tier was causing a KeyNotFoundException.
Add new patient, clicking the add new patient button from the select patient window would throw an unhandled exception in rare cases.
Payment Window, if the Pay Split Manager is canceled out of or OK is pressed without any splits the Payment window will no longer make an unallocated split if the preference to force Pay Split Manager is true.
Database Maintenance, included a way to remove fees that no longer have a corresponding procedure code.
Mobile Web, appointments that were 30 days in the future would not display.
eRx browser window use latest version of IE.
Ontario Dental Association fee schedules download using 6 digit member number.
Accounting history window, the calendar drop-downs used to select a date range were overlapping.
EHR, Quality Measures were not working for Middle Tier.
Aging, a family balance would sometimes remain after all transactions were deleted for the family.
Insurance Plan Edit form was taking a long time to load when the insurance plan had a lot of subscribers on it. Added a "List Subscribers" button to alleviate the slowness.
Providers, closing the provider setup window would sometimes take several seconds on large databases.
Podium setup, changes made to trigger type wouldn't persist sometimes.
Enhancement, combine insurance carriers now warns user when mismatched data is detected.
Diagnostic Enhancement, logging added to generate statements to catch rare occurrence of statement to patient mismatches.
Changed the title of the Select Task List window to be "Add Task - Select Task List" when adding a new task.
Multi Rx Manage, new rx sometimes were not sorting correctly.
16.3.5(beta)(foreign) Released 9/16/2016
16.3.5(beta) Released 9/16/2016
Sheets, adding and immediately deleting a combobox from a sheet always cause an error.
FHIR, small improvements to make debugging easier when checking an API key.
Enhancement, patient edit window emergency contact labels edited to be more clear.
Middle tier, creating a payment attached to a payment plan would throw a UE.
ODHQ only, Job Manager enhancements.
Tasks button, task count on the main toolbar was incorrect sometimes.
Enhanced Task menu item in Setup menu and corresponding window to better follow patterns.
Database Maint, patients with an invalid grade level were causing middle tier to have an error whenever interacting with that patient.
Convert Database contained a query with a mixed case table name which will cause an error sometimes.
Treatment Plans, printing unsaved treatment plans using sheets would sometimes not print the procedure abbreviation.
Sheet printing sometimes gave error regarding "Value of 'large number' is not valid for 'emSize' should be greater than 0 and less than or equal to system.single.maxvalue parameter name: emsize."
Enhancement for Topaz Signature Pad plugin to add functionality to existing code instead of replacing it.
16.3.4(beta)(foreign) Released 9/15/2016
16.3.4(beta) Released 9/15/2016
Creating schedules, creating employee schedules would sometimes warn about overlapping schedules.
Middle Tier, Creating a task would throw an error sometimes.
Images Module, progress bar would display sometimes when it shouldn't.
Enhancement, schedules allows sorting by columns.
Enhancement, In Case of Emergency (ICE) fields improved to use display fields instead of patient fields.
Speed improvements to the Insurance Verification list.
Images Module, progress bar text would be incorrect sometimes.
Tasks, popups were always showing up on the same monitor instead of in the center of the active monitor.
Sheet printing sometimes gave error regarding "Value of NaN is not valid for emSize."
Images Module, when using DropBox images would be downloaded when not necessary sometimes.
Email Message Edit, viewing unsent email messages would sometimes not display the correct From email address.
Task reminder, enhanced the tool bar refresh to cause less flickering.
16.3.3(beta)(foreign) Released 9/14/2016
16.3.3(beta) Released 9/14/2016
Appointment drawing speed fix phase 1 was not properly backported.
Payment window, Pay Split Manager prompt wouldn't show when making payments to payment plans.
Appointment Module, deleting an appointment was not sending a signal to other computers to refresh.
Sheet printing to PDF or printer was sometimes overlapping text and wrapping differently than on screen.
Middle Tier, Wiki lists would have errors when adding rows sometimes.
Insurance Verification List was taking a long time to load users with a large number of rows in the insverify table.
FHIR, trying to generate a new API key would get the message "Reached 1000 attempts of trying to generate FHIR API key."
Within the Edit Procedure Button window, auto codes would not stay selected.
Images Module, when importing large images while using DropBox the program would become unresponsive sometimes.
Paysplit manager, splits would sometimes not get automatically allocated correctly to payment plan charges.
16.3.2(beta) Released 9/14/2016
Enhancement, Repeat Charges tool user interface improvements.
Report Complex, was sometimes leaving the progress bar if there was no rows in a report.
Graphics Preferences window would sometimes block user from entering the form.
List Provider Setup, checking "Show Hidden Providers" was not causing the list to refresh.
The security permission for alphabetizing the provider list was missing a description.
Task edit, the top of “Patient Name” text box was sometimes missing.
Re-adding the tracking of deleted appointments.
Tasks button in the main toolbar behavior reverted to previous behavior.
Mobile Web, hidden Open Dental users were able to log into Mobile Web.
Mobile Web, excluding hidden providers from appointment view options.
Appointment types enhancement, added the ability to not override an appointment's time pattern or procedures when selecting an appointment type.
Duplicates were not being removed from prov/op lists in Appointment Module.
Enhancement, UI improvements to the Patient Information window.
Enhancement, UI improvements to the Time Card Edit window.
Appointment Module, was flashing periodically when signal buttons were changed.
Spell check was inadvertently disabled in the description field of the task edit window.
Dropbox would throw an exception when trying to authenticate.
16.3.1(beta) Released 9/9/2016
Early beta.
Enhancement, provider list can be permanently alphabetized if user has permission.
Insurance Verification List, changed the Appt Date column to Appt Date Time to show the time values for appointments.
The Select References was taking a long time to open.
The Broken Appointments Report would never finish when choosing 'By adjustments' when clinics were disabled.
Exporting the Outstanding Claims Report would not include the correct column headings sometimes.
Enhancement, Manage Time Card now shows the window title properly.
Confirmation Texting, added required fields for confirmation statuses.
Confirmation list postcards show 01/01/0001 12:00 AM for date and time sometimes.
PreAuthorizations, receiving preauths estimates would sometimes show the income transfer window.
Recall Reminder Setup, recall reminders with blank days would sometimes not show all of the recall patients in the recall list.
Time Cards, when only printing breaks the in/out columns were mislabeled.
ClaimConnect get reports goes to dentalxchange website when ERA service not contracted.
Enhancement to show patient restrictions in the patient information grid in the Family and Chart modules.
Enhancement, Appointment report can report on Web Sched Recall and New Patient appointments separately.
Patient Portal - When trying to make a payment, sometimes XWeb would try to read from a device.
DBM to insert missing program properties for a clinic.
HL7 - When the PatNum in the HL7 message did not match the PatNum on the appointment in the HL7 message, a patient would be created with a blank first and last name.
Receipts would display the balance in the grid inconsistently.
When sending a large amount of statements from the Billing window, a UE would occur if a statement had been deleted.
Middle Tier - Improved speed for running Repeat Charges.
NewCrop Billing Tool Use New Report Format
Paysplit manager was taking a long time to load.
Including the PatNum on the error message when sending statements through the Billing window.
Enhancement, spelling errors corrected.
When adding a procedure through the Account Quick Add, the writeoffs for capitation plans would not be calculated.
Enhancement, Schedules day editing now allows switching between days.
Enhancement, procedure Original Date Complete is now visible if set from procedure edit window.
When trying to send a claim on a patient clone, the 'Claim Relationship' error was displaying when it should not have been.
Enhancement, dental schools provider list now easier to hide providers from view.
Enhancement, patients with perio charts can no longer be deleted.
ODHQ Only, Job manager enhancements to require Actual and Estimated Hours.
Statements, when not using line-item account, closed payment plans with outstanding balances wouldn't show up when they should have.
Claim custom tracking, statuses for claims would sometimes not stick.
Payment Plans, the amortization schedule would not reflect the correct provider if the provider was changed before the schedule was created.
Clinics can no longer be deleted if users are restricted to the clinic.
Production and Income as well as Payment reports can now be run with only "Include Unearned" checked and no providers selected.
Enhancement, Procedure button procedure order improved for new proc buttons.
Insurance Annual Max would sometimes display the wrong amount.
Speed improvements for selecting a different appointment in the Appointment module.
eBilling, enhanced error message for Dental Exchange to include the clinic that caused the error.
Paysplit manager was behaving inconsistently with regards to payment plan charges.
Routing Slips report would load slowly sometimes.
Insurance Plan Edit, included error logging for Insurance Verification issues.
Speed improvements to the Batch Insurance Payment window.
Quickbooks, Clinic Description will now be passed to quickbooks as a ClassRef in the deposit info.
Adding a clinic column to Time Card Manage window when printing.
Added WebMD to message box that says which clearinghouses support eligibility checks.
Contact List, multi-line notes would sometimes overlap.
Treatment Plans, printing treatment plans using sheets would sometimes not print the procedure abbreviation.
Appointment Edit, adding a procedure to an appointment would sometimes not update the total appointment fee.
Enter Treatement in Chart Module, adding an ExistingOther procedure would sometimes not use the entered date.
Tasks control, right clicking outside of a row would cause an error sometimes.
Enhancement, Task control show finished tasks moved to new options button.
Enhancement, Task settings moved from misc setup to new task setup dropdown option.
Enhancement, added new option to sort appointment type task lists by AptDateTime.
Enhancement, Automated eReminders and eConfirmation interface improved.
Enhancement, Automated eReminders and eConfirmation required database schema changes.
Provider list was using deleted providers when seeing if any of the providers have duplicate abbreviations.
Oracle Clinics, trying to add a new clinic would cause an error.
Enhancement, Schedules day editing now warns when user has assigned multiple different providers to the same operatory.
Appointment module drawing was slow with high volume of appointments.