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Previous Versions
For versions before Version 17.3, please see the Older Versions page.
Version 18.1 bugs
Version 17.4 bugs
Version 17.3 bugs
The following is a list of changes for each build:
Version 18.1 new features listed here
known issues:
When RegKey 'Date Ended' has past customer can still enable eServices (except texting)
Incoming email syncing could cause computer slowness sometimes
Printing or previewing statments could cause a UE when printer settings are not valid.
Chart Module, refreshing dose spot sometimes caused an error
(Enhancement) WebForms mobile prev/next/submit buttons were hiding under the keyboard when typing.
Payment splits sometimes do not allow providers to be changed when a prepayment split is attached
Appointments would be invisible sometimes
Appointment module, resizing an appointment could sometimes throw an error
(Enhancement)New Patient Web Sched - Hide HQ as option (Not functional)
Workstations with an invalid font style can cause an error rarely.
During update, it is possible to skip the update on other workstations.
PaySimple payment note has a couple formatting issues
Transworld, patients with a zero balance were not being displayed in the A/R Manager window
(Enhancement) WebForms does not pinch zoom.
PaySplit Manager, trying to associate splits would cause an error sometimes.
Edit Procedure Code window, an error will occur if an invalid character is entered in Base Units.
18.1.16(beta) not released
Loading the quick paste note edit window would fail if there were no quick paste note categories
(Enhancement) Send credit card button clicks to URLs instead of setup window
Minimizing the progress bar when backing up throws an error.
Sirona bridge would crash the program if an invalid path is entered within the sifiledb.ini file.
Account module, double clicking an adjustment that was deleted by another user caused an error.
Persistent commlogs were saving blank entries when closing OpenDental
(Enhancement)Option to Disable Signatures on Webforms
18.1.15(beta)(foreign) Released 5/24/2018
18.1.15(beta) Released 5/24/2018
Show claim received after preference, change from fixed date to rolling date.
Default user group security message was missing some information
18.1.14(beta)(foreign) Released 5/24/2018
18.1.14(beta) Released 5/24/2018
Insurance Payment (EOB) window would not populate the Amount field sometimes which would warn the user that "Amounts do not match" incorrectly.
Switching Open Dental user while patient selected caused an error in the chart module
Security Settings, it was possible to move the last user with Security Admin permissions into a group without Security Admin permissions.
Task Search window Created column did not match Date/Time Created in Task window
Task Search, Date Created search filters didn't filter on actual original creation date.
Total amount was not updating in order history
UE when closing FormExamSheets from outside the chart module
Duplicate entries were created in eServiceSetup WebSched New Pat Hosted URLs
Middle tier, creating statements might have caused an unhandled exception.
Disabled some eServices due to GDPR Compliance for EU customers.
Letter Merge, previewing a letter merge would sometimes throw an error.
Middle tier, deleting an appointment could cause an error
Insurance Payment (EOB) window, secondary claims popup displays claim date of service.
Middle Tier, resetting the AR dashboard would cause an error
Middle Tier, merging two discount plans would cause an error
Middle Tier, searching for email would cause an error
Middle Tier, editing an equipment item would cause an error
Middle Tier, Canada, deleting a procedure would cause an error
Middle Tier, adding a replication server would cause an error
Middle Tier, editing a schedule would cause an error
Middle Tier, getting web forms would cause an error
Middle Tier, searching for a wiki page would cause an error
Middle Tier, restoring a wiki page would cause an error
Middle Tier, archiving the database would cause an error
18.1.13(beta)(foreign) Released 5/22/2018
18.1.13(beta) Released 5/22/2018
Archives, if the OpenDentalArchive database exists but has no data, there would be an error.
Exiting Insurance Payment(EOB) window when viewing a $0 bulk check caused error "'ProcDate' does not belong to table."
Account module was showing too many insurance payments for claim when some claimprocs on the claim were received with $0.
18.1.12(beta)(foreign) Released 5/22/2018
18.1.12(beta) Released 5/22/2018
Attempting to schedule an Appointment caused an error over middle tier.
Printing a statement would result in an error while using middle tier.
(Enhancement)View Schedules in manage module did not allow users with Schedules permission to edit.
(Enhancement)Sync providers when attaching prepayments to payment splits
18.1.11(beta)(foreign) Released 5/21/2018
18.1.11(beta) Released 5/21/2018
Income transfer payments wouldn't show amounts due to be transferred if received estimate and procedure were different providers.
ERA 835s window would error sometimes after clicking Refresh.
User Query Sql safety check causes "No longer allowed to send sql directly" error.
Show claims received after preference now uses date received instead of service date.
Error occured during installation if the executable file could not be deleted
Released User Queries sub menu did not prompt for variables or launch correctly sometimes.
Phone map, right-clicking an empty cell caused a UE(Internal Only)
Web Sched Verify text and email fields showed line breaks as "\r\n"
(Enhancement) Chart module planned appointment grid speed improvement
Web Sched, an error would occur when a date is pre-loaded that is at least a year into the future that shares the same month as the current month.
Quick Paste Notes, having no Quick Paste Categories caused errors throughout the program.
(Enhancement) HQ only, bug submission dev note column added.
An error was happening if a user query is attempted while connected over the middle tier.
Middle tier, opening the chart module through middle tier caused a UE sometimes.
There was a spelling error on the registration form for Open Dental
Sheet Printing, Windows 10 update 1803 caused fonts on sheets to be incorrect sometimes.
HQ only, repeating charges were not updated correctly.
(Enhancement)Updated the allocate unearned logic.
Repeat Charge Tool sometimes did not post procedures when a patient had multiple repeat charges
User Edit changes to the currently logged in user were not reflected sometimes.
18.1.10(beta)(foreign) Released 5/17/2018
18.1.10(beta) Released 5/17/2018
Auto Codes, when an autocode condition is EachAdditional, incorrect procedures may be added
WebForms scrolling was limited while a textbox was focused in Safari
Sometimes scanning an image would throw an exception
Clicking Sign TP in the treatment plan module would sometimes cause an error.
Procedure Edit window does not update adjustments grid when adding, editing, or deleting adjustments.
Insurance Plan Substitution Code window contains misspellings.
Query Variable window errors when typing SHIFT+ENTER in a variable field.
OrthoChart Setup Display fields does not add new tab to combobox until reloading Setup window.
An error would happen if the pulse was left blank in the vital sign edit window.
Transworld, account balances would be incorrect in transaction messages sent to TSI.
Letter merge save to image module would sometimes throw an error.
Treatment Finder report, deselecting all patients with CTR+mouse click causes an error.
Time Card Edit, user could sometimes edit their own time card without permission.
Printing payment plans when not using sheets sometimes caused column totals to continue to a second line
(Enhancement) WebForms web calls overhaul.
(Enhancement)Modified Overpaid Proc Warning in Multiple Adjustment window.
Clinic window does not allow unselecting single clinic after pressing Select All button.
Billing Options window clinic combobox does not default to All when Headquarters is current clinic.
(Enhancement)HQ repeat charge dropdown needs to reflect the new pricing.
18.1.9(beta)(foreign) Released 5/15/2018 (This version has a conversion script that will cause a backup to occur)
18.1.9(beta) Released 5/15/2018 (This version has a conversion script that will cause a backup to occur)
Auto splitting for payment plans sometimes caused an incorrect unallocated split to appear
Extra auto splits could sometimes appear when making a payment on a payment plan
Fixed Benefit Insurance Plan %s were not set to 100%
Patient Portal hosted payment URL - doesn't populate practice info
Tasks, displaying patient tasks when no patient is selected would be slow sometimes.
(Enhancement) Web Sched Recall, adding additional logging
Canada preauth duplicate claimprocs were not properly cleaned up in previous update.
Canadian Labs did not behave correctly when attached to multiple preauths sometimes.
(Enhancement)Allow setting a completed proc to TP status if sum of attached payments is $0
Treatment Plan module would error while loading sometimes.
18.1.8(beta)(foreign) Released 5/14/2018
18.1.8(beta) Released 5/14/2018
Web Sched, trying to schedule an appointment for today would fail sometimes.
Log in window will show CEMT users who are hidden.
The multiple adjustments form showed hidden adjustment types.
Completed late appointments did not change color
(Enhancement)Change Web Sched 'Verify' tab to 'Notify'
Tasks, send copies to multiple option caused task copies to be marked as new for the sender
CEMT, Syncing users with invalid property would cease syncing without any error notifications.
18.1.7(beta)(foreign) Released 5/11/2018 (This version has a conversion script that will cause a backup to occur)
18.1.7(beta) Released 5/11/2018 (This version has a conversion script that will cause a backup to occur)
Right clicking on grid items with email addresses shows option to follow invalid web link.
Patient Tasks tab does not always immediately refresh when selecting a patient.
Web sched New Patient 'Launch' header overlaps next column
Task Search does not display task list after "In Task List:" in results grid.
Future appointments could inconsistently get blocked when trying to set complete
Canadian Lab Fees with PreAuth status are causing slowness in Treatment Plan Module.
Security setup, the Users Currently Associated list could not be scrolled.
User Query results in Human-readable mode does not print patient names for newly created patients.
PreAuths, users were sometimes not allowed to delete preauths.
(Enhancement)Store settings in the FreeDentalConfig.xml when command line arguments are used.
The enter button closed the Edit Insurance Payment form preventing users from making multiline notes.
Payment plans with attached credits and unattached paysplits did not calculate amount due correctly
The kiosk window could be repositioned by the user.
Updated the website link in the X-Charge setup window
Selecting Employees in the Manage module to View Schedule did not work correctly sometimes.
Partial payments for payment plans with unattached credits were removed from outstanding charges
(Enhancement)Toolbar/Module buttons would flicker when hovered over.
(Enhancement)Patient Portion Uncollected Report executes very slowly on large databases when run for multiple month date ranges.
(Enhancement) Modified update request payload.
(Enhancement)Improved usability of "Show all transactions since zero balance".
18.1.6(beta)(foreign) Released 5/10/2018
18.1.6(beta) Released 5/10/2018
(Enhancement)In FormRpAppointments, option to show WebSched ASAP appointments was not available
Operatory Web Sched Settings, new operatories were not saving the New Pat Appt Types field.
Spell Check could have created duplicate dictionary entries
Setting a primary insurance's COB rule to Secondary Medicaid could have caused the writeoff to be incorrect
Web Sched Recall - Variable tag (NameFL) should have not been included for WebSched Text.
Fixed typo in user permissions list.
Payment plans sometimes did not show in the account module when entire family was selected
Webforms signatures displayed "invalid" when previewing sheet
Appointment edit, creating an appointment could cause the program to not respond.
Chart Module, create planned appointment prompt loads an appointment with incorrect appointment length for treatment planned procedures.
ASAP list, default width would cut off note column of the grid.
(enhancement) PaySimple miscellaneous improvements.
Scheduling recalls for recall types without procedure codes could cause an error.
(Enhancement)PaySimple is now fully implemented.
Provider P&I report was not showing unearned income not attached to a provider.
Canadian eclaims for Pacific Blue Cross were not working due to a recent change in Canadian networks.
Recall List window, clicking the Show Conflicting Types checkbox could sometimes result in an error.
Outstanding claims report sometimes did not reflect the custom claim tracking status correctly.
18.1.5(beta)(foreign) Released 5/7/2018 (This version has a conversion script that will cause a backup to occur)
18.1.5(beta) Released 5/7/2018 (This version has a conversion script that will cause a backup to occur)
Unread text count did not take clinics into account
Repeat Charge Tool sometimes did not post all of the procedures.
Create Planned Appointment warning was popping up too often
Insurance aging report would throw an exception sometimes
18.1.4(beta)(foreign) Released 5/7/2018
18.1.4(beta) Released 5/7/2018
The signature box did not gain focus when selected.
Recall List single and double click on patients do not function.
Mobile Web operatory view, appointments visually didn't match their appointment lengths in their scheduled operatory.
Task lists, using cut and paste to move task lists would take a long time
eServices Setup, Web Sched New Patient Appts tab did not refresh the Available Times for Patients grid after making changes to the Appointment Types grid.
Account module, adding a procedure from quick procs would insert a new line to the procedure in the chart module
(Enhancement) Allow combo boxes used in custom statement sheets to print/save to PDF
(Enhancement) No longer allow copying and pasting entire tasklists, only moving.
18.1.3(beta)(foreign) Released 5/4/2018
18.1.3(beta) Released 5/4/2018
Payment splits with procedures were allowed to be marked as prepayments
Available Display Fields for Treatment Plan Module does not include "Allowed".
Updating the database would sometimes cause an error for large tables
Recall List, right clicking on a Patient with email address as contact method drops down a menu which includes an invalid Web link to the email address.
(Enhancement) Change carrier filter in Batch Insurance (EOB) window to %carrier%
Command Line Arguments used to launch the program were getting saved to the FreeDentalConfig.xml
Fee schedule tools caused an error if clinics feature was disabled
Released User Queries did not show properly in the sub menu.
18.1.2(beta)(foreign) Released 5/3/2018
18.1.2(beta) Released 5/3/2018
Appointments could be created or edited with a status of complete for the current date
(Enhancement) Update statement send status when printed from the Sheet Fill window.
Appointments for the current date could not be set complete
Translation names, some translation names were not set.
Commlogs Auto Save preference caused the Communication Item window to not save new information after the initial auto save.
Task note Date / Time changes were not being saved
18.1.1(beta)(foreign) Released 5/3/2018 (This version has a conversion script that will cause a backup to occur)
18.1.1(beta) Released 5/3/2018 (This version has a conversion script that will cause a backup to occur)
eConnector to retry transactions which failed for db connectivity
Commlogs sometimes truncated their text when invalid characters are pasted into them.
Chart module UE
Copying fee schedules with few fees sometimes gave an error
Middle Tier, login locked for failed attempt count when the password was changed with another instance opened
Middle Tier Plug-in Example, custom convert scripts for plug-ins are failing with a MySQL authentication error.
Alerts Monitor thread would crash the program when the database connection went away somtimes.
The Connection Lost window would pop up multiple times
(Enhancement) Preference for Middle Tier server to store all fees in cache or go to the database for every fee
Long date format needed to apply to Confirmation List emails and postcards
The webschedrecall table would not be accurate if a patient was sent multiple reminders manually
(Enhancement) eConfirmation/eReminder Setup window Enhancements
(Enhancement) Option to attach providers to prepayments while fully enforcing payments
When an insurance plan was split and then combined, audit trails may have been corrupted
Unit Tests, middle tier tests were failing when IIS was turned off.
Patient Select Window, when selecting a patient an error would sometimes occur
Appointment module, sometimes an exception would be thrown when an appointment was drawn on the grid
An exception would occur if the user canceled the updater during an update
Transworld, invalid transaction types were included in the last transaction type filter for guarantors in the sent tab grid
Replication, the slave monitor sometimes did not flag that replication had stopped.
Outgoing SMS messages were sometimes failing due to the wrong region being set
Replication monitor did not work when replicating multiple databases
Chart module, refreshing DoseSpot notifications would cause a UE sometimes.
Replication environment was allowing unsafe user queries to run on any server instead of just the designated Reporting Server.
Perio chart exam with date 01/01/0001 cannot be deleted even with security permission perio chart edit date limitation enabled.
If there are no regular users when connecting to a database, an error would occur.
Image Module displays a gray box when previewing PDFs when data path set to store images directly in database.
(Enhancement)Updated the batch insurance payment instructions.
Query Request Form, failed validation did not show when the practice phone was invalid.
Database archive copies over entire table instead of only copying from archive date
Audit trail did not have a minimum size for window
Aging Builder window should be re-titled to Custom Aging Report.
Transworld, OpenDentalService thread would throw an exception sometimes.
Opening and closing the Choose Database window from the program caused a UE
Appointments were invisible
Texting - Headquarters does not see 'all clinics' by default (after 17.3)
Payments, clicking ok or cancel after allocating unearned with "Don't Enforce" threw an error
HQ only, new bug submission matching tool.
(Enhancement) Prepayment splits were allowed to not be attached to the original prepayment.
Version 17.4 new features listed here
known issues:
When RegKey 'Date Ended' has past customer can still enable eServices (except texting)
Incoming email syncing could cause computer slowness sometimes
Printing or previewing statments could cause a UE when printer settings are not valid.
Chart Module, refreshing dose spot sometimes caused an error
(Enhancement) WebForms mobile prev/next/submit buttons were hiding under the keyboard when typing.
Payment splits sometimes do not allow providers to be changed when a prepayment split is attached
Appointments would be invisible sometimes
Appointment module, resizing an appointment could sometimes throw an error
(Enhancement)New Patient Web Sched - Hide HQ as option (Not functional)
During update, it is possible to skip the update on other workstations.
Transworld, patients with a zero balance were not being displayed in the A/R Manager window
PaySplit Manager, trying to associate splits would cause an error sometimes.
Edit Procedure Code window, an error will occur if an invalid character is entered in Base Units.
17.4.74 not released
Loading the quick paste note edit window would fail if there were no quick paste note categories
Sirona bridge would crash the program if an invalid path is entered within the sifiledb.ini file.
Account module, double clicking an adjustment that was deleted by another user caused an error.
17.4.73(foreign) Released 5/24/2018 (This version has a conversion script that will cause a backup to occur)
17.4.73 Released 5/24/2018 (This version has a conversion script that will cause a backup to occur)
Insurance Payment (EOB) window would not populate the Amount field sometimes which would warn the user that "Amounts do not match" incorrectly.
Show claim received after preference, change from fixed date to rolling date.
Security Settings, it was possible to move the last user with Security Admin permissions into a group without Security Admin permissions.
Middle tier, creating statements might have caused an unhandled exception.
Web Sched, the last available time slot for "today" was not showing as available sometimes.
Insurance Payment (EOB) window, secondary claims popup displays claim date of service.
Middle Tier, resetting the AR dashboard would cause an error
Middle Tier, merging two discount plans would cause an error
Middle Tier, searching for email would cause an error
Middle Tier, editing an equipment item would cause an error
Middle Tier, Canada, deleting a procedure would cause an error
Middle Tier, adding a replication server would cause an error
Middle Tier, restoring a wiki page would cause an error
17.4.72(foreign) Released 5/22/2018
17.4.72 Released 5/22/2018
Exiting Insurance Payment(EOB) window when viewing a $0 bulk check caused error "'ProcDate' does not belong to table."
Account module was showing too many insurance payments for claim when some claimprocs on the claim were received with $0.
17.4.71(foreign) Released 5/22/2018
17.4.71 Released 5/22/2018
There was a spelling error on the registration form for Open Dental
Attempting to schedule an Appointment caused an error over middle tier.
Printing a statement would result in an error while using middle tier.
17.4.70(foreign) Released 5/21/2018
17.4.70 Released 5/21/2018
Income transfer payments wouldn't show amounts due to be transferred if received estimate and procedure were different providers.
User Query Sql safety check causes "No longer allowed to send sql directly" error.
Show claims received after preference now uses date received instead of service date.
Web Sched Verify text and email fields showed line breaks as "\r\n"
(Enhancement) Chart module planned appointment grid speed improvement
Tobacco use, cessation intervention tab was not functioning properly.
Web Sched, an error would occur when a date is pre-loaded that is at least a year into the future that shares the same month as the current month.
Quick Paste Notes, having no Quick Paste Categories caused errors throughout the program.
An error was happening if a user query is attempted while connected over the middle tier.
Middle tier, opening the chart module through middle tier caused a UE sometimes.
Sheet Printing, Windows 10 update 1803 caused fonts on sheets to be incorrect sometimes.
17.4.69(foreign) Released 5/17/2018
17.4.69 Released 5/17/2018
Tobacco use, the "Add Assessment" button did not work.
Sometimes scanning an image would throw an exception
Clicking Sign TP in the treatment plan module would sometimes cause an error.
Insurance Plan Substitution Code window contains misspellings.
ERA 835s window would error sometimes after clicking Refresh.
Query Variable window errors when typing SHIFT+ENTER in a variable field.
OrthoChart Setup Display fields does not add new tab to combobox until reloading Setup window.
An error would happen if the pulse was left blank in the vital sign edit window.
Transworld, account balances would be incorrect in transaction messages sent to TSI.
Treatment Finder report, deselecting all patients with CTR+mouse click causes an error.
Time Card Edit, user could sometimes edit their own time card without permission.
Printing payment plans when not using sheets sometimes caused column totals to continue to a second line
(Enhancement)Modified Overpaid Proc Warning in Multiple Adjustment window.
Clinic window does not allow unselecting single clinic after pressing Select All button.
Billing Options window clinic combobox does not default to All when Headquarters is current clinic.
The preference 'Prompt user to allocate unearned income after creating a claim' in the Misc Account Preferences was not warning users correctly.
17.4.68(foreign) Released 5/15/2018 (This version has a conversion script that will cause a backup to occur)
17.4.68 Released 5/15/2018 (This version has a conversion script that will cause a backup to occur)
Log in window will show CEMT users who are hidden.
Tasks, displaying patient tasks when no patient is selected would be slow sometimes.
CEMT, Syncing users with invalid property would cease syncing without any error notifications.
(Enhancement) Web Sched Recall, adding additional logging
Canada preauth duplicate claimprocs were not properly cleaned up in previous update.
Canadian Labs did not behave correctly when attached to multiple preauths sometimes.
(Enhancement)Allow setting a completed proc to TP status if sum of attached payments is $0
Treatment Plan module would error while loading sometimes.
17.4.67(foreign) Released 5/14/2018
17.4.67 Released 5/14/2018
The multiple adjustments form showed hidden adjustment types.
Completed late appointments did not change color
(Enhancement)Change Web Sched 'Verify' tab to 'Notify'
17.4.66(foreign) Released 5/11/2018 (This version has a conversion script that will cause a backup to occur)
17.4.66 Released 5/11/2018 (This version has a conversion script that will cause a backup to occur)
Canadian Lab Fees with PreAuth status are causing slowness in Treatment Plan Module.
Security setup, the Users Currently Associated list could not be scrolled.
PreAuths, users were sometimes not allowed to delete preauths.
The enter button closed the Edit Insurance Payment form preventing users from making multiline notes.
Payment plans with attached credits and unattached paysplits did not calculate amount due correctly
Tobacco use, the tobacco use combo box was not populating correctly.
The kiosk window could be repositioned by the user.
Updated the website link in the X-Charge setup window
Partial payments for payment plans with unattached credits were removed from outstanding charges
Database Maintenance, cannot unhide hidden DBM methods.
(Enhancement)Patient Portion Uncollected Report executes very slowly on large databases when run for multiple month date ranges.
(Enhancement) Modified update request payload.
(Enhancement)Improved usability of "Show all transactions since zero balance".
17.4.65(foreign) Released 5/10/2018
17.4.65 Released 5/10/2018
Setting a primary insurance's COB rule to Secondary Medicaid could have caused the writeoff to be incorrect
Web Sched Recall - Variable tag (NameFL) should have not been included for WebSched Text.
Payment plans sometimes did not show in the account module when entire family was selected
Webforms signatures displayed "invalid" when previewing sheet
ASAP list, default width would cut off note column of the grid.
Scheduling recalls for recall types without procedure codes could cause an error.
Provider P&I report was not showing unearned income not attached to a provider.
Canadian eclaims for Pacific Blue Cross were not working due to a recent change in Canadian networks.
Outstanding claims report sometimes did not reflect the custom claim tracking status correctly.
17.4.64(foreign) Released 5/7/2018 (This version has a conversion script that will cause a backup to occur)
17.4.64 Released 5/7/2018 (This version has a conversion script that will cause a backup to occur)
The signature box did not gain focus when selected.
Unread text count did not take clinics into account
Texting - Headquarters does not see 'all clinics' by default (after 17.3)
Payment splits with procedures were allowed to be marked as prepayments
Mobile Web operatory view, appointments visually didn't match their appointment lengths in their scheduled operatory.
Account module, adding a procedure from quick procs would insert a new line to the procedure in the chart module
17.4.63(foreign) Released 5/3/2018
17.4.63 Released 5/3/2018
When an insurance plan was split and then combined, audit trails may have been corrupted
Referrals, looking for a referral that no longer exists was causing the program to crash in several places.
Account module sometimes shows incorrect payment plans on patient accounts
Patient Select Window, when selecting a patient an error would sometimes occur
Appointment module, sometimes an exception would be thrown when an appointment was drawn on the grid
An exception would occur if the user canceled the updater during an update
Transworld, invalid transaction types were included in the last transaction type filter for guarantors in the sent tab grid
Replication, the slave monitor sometimes did not flag that replication had stopped.
Outgoing SMS messages were sometimes failing due to the wrong region being set
Replication monitor did not work when replicating multiple databases
Chart module, refreshing DoseSpot notifications would cause a UE sometimes.
Replication environment was allowing unsafe user queries to run on any server instead of just the designated Reporting Server.
Perio chart exam with date 01/01/0001 cannot be deleted even with security permission perio chart edit date limitation enabled.
If there are no regular users when connecting to a database, an error would occur.
(Enhancement)Updated the batch insurance payment instructions.
Audit trail did not have a minimum size for window
Aging Builder window should be re-titled to Custom Aging Report.
Transworld, OpenDentalService thread would throw an exception sometimes.
17.4.62(beta)(foreign) Released 4/30/2018
17.4.62(beta) Released 4/30/2018
Outstanding Insurance Claims report cuts off Total when printing.
Outstanding Insurance Claims report date tabs do not translate blank entry in Days Old max to DateFrom as intended.
The Ortho Chart called the Topaz.dll too often which caused slowness issues for certain server setups.
WebForms would not save field values when clicking "Next" while focused on a textbox
Quick Procs button in Account Module does not insert completed default notes into the procedure.
Program links, program links window was not resizing correctly.
Edit clinic, edit clinic window was not resizing correctly.
17.4.61(beta)(foreign) Released 4/30/2018
17.4.61(beta) Released 4/30/2018
(Enhancement) Transworld, change the online client portal link label to a button.
(Enhancement) Transworld, modify the payment and adjustment message popup to use TSI in place of Transworld Systems.
Transworld, prevent users from placing guarantors under 18 with TSI
Payment window, writeoffs for a procedure due to a pre-authorization would cause the procedure to have nothing owed.
Transworld, incorrectly reporting program link not setup if clinics are enabled and then disabled
Insurance Payment (EOB) window is non-modal when creating a new payment, but modal when editing the payment.
Supplemental insurance payments for the same date as original did not show unfinalized in the account module if only original was finalized
Transworld, the OpenDentalService thread was not updating the TransworldDateTimeLastUpdated preference
Transworld, allow accounts to be sent to TSI without a phone number
Timecards, selecting a timecard would show the wrong employee sometimes.
When printing sheets, an exception is sometimes thrown stating no printers are installed
eRx, enabling eRx did not enable the program link sometimes.
17.4.60(beta)(foreign) Released 4/26/2018
17.4.60(beta) Released 4/26/2018
Tasks are not popping up when they should be sometimes
Recalls with a future due date would not receive a Web Sched Recall message
Receivables breakdown report did not reflect patient payments to payment plans
Query window was showing error 'the data is invalid' for some printers when using the Print Preview button.
Microsoft Edge failed to display [dateToday] static text in webforms
Time card setup, ADP company code must be 2 or 3 alpha-numeric characters.
Income Transfers wouldn't display payments on procedures even if they had different providers.
Schedule setup would sometimes error when loading Clinics.
Paysplits, paysplits used long clinic description causing rows to be unnecessarily tall.
Billing list, when clinics are enabled and creating a list for all clinics, statements were all marked for the unassigned clinic
Billing options, clinic specific general messages would not show on created statements
Printing weekly schedules sometimes showed extra appointments.
(Enhancement) Set PPO plans to "use UCR fees on claims" in bulk.
VoiceMails, "Google Number" did not always give accurate results.
P&I report might have shown writeoffs for treatment planned procedures
Sheets, required misc input fields did not give the actual name of the field in the popup message.
From Procedure Edit window setting a procedure complete using the dropdown list and OK click does not insert Completed Default Note.
Transworld, payments and adjustments marked as received from TSI would sometimes be sent in the account sync anyway
eRx, the program link for eRx was not checked when using DoseSpot.
Big Phones is not showing all phone tiles.
Paysplits were allowed to have no provider and no unearned type.
Unearned Income report did not show correct clinics on some sub-reports
Providers None button was anchored incorrectly
eReminders running late in the day might have sent for the next day
Text messaging window slow to open and search patient phone number
Batch insurance, adding a batch ins payment would sometimes set the incorrect DateInsFinalized.
17.4.59(beta)(foreign) Released 4/20/2018
17.4.59(beta) Released 4/20/2018
Transworld, account activity would not sync with TSI if the HQ clinic was not setup
17.4.58(beta)(foreign) Released 4/20/2018
17.4.58(beta) Released 4/20/2018
Canadian claim selection logic was incorrect if labs were attached and there were supplemental payments.
Ortho Chart, slowness sometimes occurred when typing into existing rows.
Insurance payment plans sometimes could not be deleted even when no payments had been received
When creating multiple adjustments, changing credit filters would do nothing
Appointment search filter by user's accessible clinics reverted.
17.4.57(beta)(foreign) Released 4/20/2018 (This version has a conversion script that will cause a backup to occur)
17.4.57(beta) Released 4/20/2018 (This version has a conversion script that will cause a backup to occur)
Chart module, double clicking on a sheet would sometimes show an error.
Sheets would cause and error when adding or editing.
17.4.56(beta)(foreign) Released 4/19/2018
17.4.56(beta) Released 4/19/2018
Opening a saved sheet would cause a missing column exception
Task, creating a new task would sometimes throw a UE.
17.4.55(beta)(foreign) Released 4/19/2018 (This version has a conversion script that will cause a backup to occur)
17.4.55(beta) Released 4/19/2018 (This version has a conversion script that will cause a backup to occur)
Recall List, all but one display field may have been removed
Manage service, web config had an incomplete error message when failing to write a file
Appointment Edit window would sometimes throw a UE.
(Enhancement) Transworld, add total number of accounts and total dollar amounts to the A/R Manager window.
(Enhancement) Transworld, added a popup message if an attempt is made to place an account with a service type that doesn't match the age of the account.
(Enhancement)Web Sched Recall ASAP list was removing patients that had received recall reminders.
Appointment Module clicking on Operatory header when clinics are turned off causes error.
(Enhancement) Transworld, modify the popup payment and adjustment message for accounts sent to Transworld for a past due balance.
17.4.54(beta)(foreign) Released 4/18/2018
17.4.54(beta) Released 4/18/2018
Opening a saved referral letter with a grid or a tooth chart graphic would cause an error
DoseSpot, User IDs wouldn't get automatically assigned if the user didn't click the "eRx" button before signing up.
eConfirm spelling error - Goto
Treatment Finder would sometimes display the wrong patient.
Aggregate message displayed incorrect window title
Convert script would fail if a database name contained special characters
(Enhancement) P&I report did not place writeoff estimates in the row for the original claim date.
Appointment module, slowness sometimes occured when scheduling recalls
17.4.53(beta)(foreign) Released 4/16/2018 (This version has a conversion script that will cause a backup to occur)
17.4.53(beta) Released 4/16/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement) When attaching adjustments to a procedure different windows use different filters and wording.
Edit claim window Finalize Payment button was not attaching $0 insurance payment amounts for claim procedures attached to other claims in the batch.
Blockouts, changes to wording concerning different types of blockouts
Claim payments for $0 claim procedures were showing in the batch insurance window after the claim was received.
Statement in Email option causes error when using Dropbox storage.
(Enhancement)Restore Min/Max day to Outstanding Insurance Claims Report
Ins Plans, Insurance plan GroupNum value was getting cutoff if it was longer than 20 characters.
The security setup window will sometimes give an error due to a null object reference
Zip Code list would sometimes not show all Zip Codes.
EHR, Generating QRDA report may have displayed "Unknown CDCREC code"
Time Cards, errors when calculating daily would not show which employee has the errors.
(Enhancement) Provider Setup loading indicator.
The computer heart beat would be unnecessarily updated when multiple instances were running on a computer.
Appointment search did not filter by user's accessible clinics
Web Sched New Patient - clinic marked as hidden does not show as 'Excluded'
(Enhancement) Modify clinic/provider scheduling note text boxes to be larger and multi-line
Payment window, charges with 0 amount wouldn't show when "Show All Charges" was checked.
Program may have been left with no security admin users
Appointment Edit, provider color would sometimes show incorrectly.
Multiple Adjustment window did not show over allocation warning message sometimes.
(Enhancement) Billing Options window General Message clarified UI.
Billing Options statement window, dunning messages did not populate correctly sometimes.
Popup edit window tab order was not set correctly.
Account Module claims incorrectly include preauth estimates in insurance estimates resulting in annual max overage in certain cases.
17.4.52(beta)(foreign) Released 4/10/2018 (This version has a conversion script that will cause a backup to occur)
17.4.52(beta) Released 4/10/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement)Security Global Security Settings menu item is misleading.
Change the data type for the ProcsColored column in the histappointment table to match that of the appointment table
Edit Insurance Payment, hiding claim payment groups caused a UE sometimes.
Update the LastHeartBeat in a separate thread so long run times don't cause the program to become unresponsive.
HQ only, creating a new job from the task edit window would cause an error sometimes
Transworld, the OpenDentalServivce thread would sometimes fail to sync accounts.
Entering adjustments would sometimes not prompt users about potentially being a Transworld adjustment
Payment window, over-paid procedures would cause negative splits to be suggested.
Payment window, if procedures are over paid, other procedures would owe less.
(Enhancement) Allowing patients to show back up on the recall list upon deleting commlog
17.4.51(beta)(foreign) Released 4/10/2018 (This version has a conversion script that will cause a backup to occur)
17.4.51(beta) Released 4/10/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement) Canada IsAccident field on printed claim form to show X if claim Accident Date is set.
Statements from Billing Options did not consider patient clinic for Dunning Message.
HQ only, users attempting to vote on feature requests could sometimes be denied due to incorrect votes allotted count
Account Module, Ins Rem hover menu was covered if a patient had a payment plan or repeating charges.
Payment window, charges could show that have nothing owed sometimes.
Edit email message was taking a long time to load if there were many historic emails.
Adstra bridge did not launch sometimes.
CDT procedure codes on printed prescriptions user interface features were enabled when feature was disabled.
Hidden pat fields were being displayed in the grid
Spelling error in Web Sched New Pat Verify
17.4.50(beta)(foreign) Released 4/5/2018
17.4.50(beta) Released 4/5/2018
Equipment list, equipment could be created with duplicate serial numbers.
Various places would cause an out of memory error
Canadian Lab fees are not calculating properly when over annual max
Allocating unearned income would attach to incorrect prepayments sometimes.
Central Enterprise Management Tool, running reports would return no results.
Clicking the Email button when there was no patient selected caused a UE.
Payments, charges could show even if they owe zero amount sometimes.
Receivables Breakdown Report Date column is too narrow.
Web Sched, turning off clinics caused operatories to not be considered sometimes.
Appointments, Make Appt button incorrectly showed arrive early time.
Transworld, defaults for billing type and last trans type were not loading correctly
Web Sched ASAP alert language is misleading
Creating a referral letter threw an error
Rx, warning message when trying to print an Rx had a typo.
17.4.49(beta)(foreign) Released 4/3/2018
17.4.49(beta) Released 4/3/2018
Edit Adjustment prompts Not Authorized for Setup when Edit Anyway button is already hidden
Hygiene Prescheduled confirmation list is sometimes showing non-hygiene appointments.
Recurring Charge Tool would sometimes use the wrong patnum when creating paysplits.
Changed the dbm method ProcedurelogMulitpleClaimProcForInsSub to exclude deleted procedures.
Net Production Detail Daily, Provider Payroll Summary, and Provider Payroll Detailed reports need a note to clarify their date ranges used for filtering.
Patient Portal Invites - [Appts] was marked as required for email message
(Enhancement) Allow hiding a discount plan that is in use.
(Enhancement) Web Forms, added an error code to complicated errors when forms fail to submit.
HQ Only, added a replication tab to the call center map.
Email Attachment from Dropbox causes error.
Creating an Auto Ortho Claim would fail.
17.4.48(beta)(foreign) Released 4/2/2018
17.4.48(beta) Released 4/2/2018
Webforms birthdate widget would not fill date in Microsoft Edge
Insurance Verification, insverifyhist rows would be made too often in rare scenarios.
CEMT, sync code was not displayed in the security window.
Canada, could not send primary claims sometimes.
17.4.47(beta)(foreign) Released 3/29/2018
17.4.47(beta) Released 3/29/2018
Unearned income report didn't match account module sometimes
CEMT tool allowed CEMT users without security admin to change security permissions.
Birthdate format in WebForms is confusing
Some cached data would be retrieved multiple times on startup.
Statement options, emailing statements without permission would sometimes show statements as sent.
(Enhancement) Discount plans, show number of patients attached to a discount plan.
Generating a patient referral letter would cause an error sometimes.
Account Module, double clicking on a payment would sometimes throw a UE.
Trying to activate Patient Portal invites may have incorrectly claimed that the office was not signed up for Patient Portal
HQ only, launching the HQ status map would throw a UE sometimes. Attempted fix.
Web Sched ASAP, the schedule indicators were sometimes drawn incorrectly
Phone Map, users could still right click on a cube in the setup window.
Printing option for audit trail was not available
Web Sched ASAP, Send Details grid may repeat notes if a patient has multiple appointments
Transworld, entering an invalid number into the days since last payment field would cause an error
CEMT, conflicts during user sync showed the incorrect name sometimes.
(Enhancement)In Webforms, when entering a birthdate, the widget would not conform to the current culture date format.
CEMT, exiting before logging in would create an error message.
Web Sched Recall, employee schedules could have caused an operatory to show as available for Web Sched
DBM SchedulesDeleteShort could have run out of memory on a large database
(Enhancement)Require Ins Payment Create permission to access ERA window.
Web Sched ASAP, Send Details grid sometimes displayed "not sending text" when it should have said "not sending email".
CEMT, synch locks wouldn't synch locks sometimes.
Webforms was displaying colored lines and text as black
Canada, sending a secondary claim would sometimes cause a UE.
17.4.46(beta)(foreign) Released 3/27/2018 (This version has a conversion script that will cause a backup to occur)
17.4.46(beta) Released 3/27/2018 (This version has a conversion script that will cause a backup to occur)
Web Forms, retrieving and submitting web forms was slow sometimes.
The horizontal scroll bar in the Fields section of the Edit Sheet Def field was missing.
The insplan edit permission did not block editing "Other Benefits".
Selected procedures wouldn't be paid by current payment sometimes.
Editing a procedure code would sometimes incorrectly change the category.
Outstanding insurance claims report sometimes made a duplicate row for a claim
There was not a method to find paysplits for insurance payment plans or find claim payments for patient payment plans
Printing the appointment schedule would sometimes overlap.
Log On Password textbox doesn't auto select on start up sometimes.
Payment plan charges showed up in outsanding charges when they had been paid
Treatplan Module, clicking on the Pre-Auth button would sometimes throw a UE. Attempted Fix
Treatment Module, clicking Sign TP caused a UE sometimes.
When bugs are submitted, the windows version is always displayed incorrectly as "WIN32NT"
Account module, quick adding with frequency limitations could cause an error sometimes.
Alerts had a spelling error
Perio Chart Graphical displays -1 for mobility values that have been deleted.
Editing a wikipage would cause an error sometimes.
OD Grid, clicking on a url link would not browse correctly sometimes.
Added a tool to remove paysplits from insurance payment plans and claim payments from patient payment plans
OD HQ only, providererx items would be deleted sometimes.
Payment plans prevented adding new treatment credits for current day when global lock day had been set
Appointment View Edit NetProduction and EstPatientPortion are not alphabetized in Available Rows.
Emails window was slow to load when there were tens of gigabytes of email messages.
17.4.45(beta)(foreign) Released 3/21/2018
17.4.45(beta) Released 3/21/2018
Billing Window, when multiple items are selected and one is double clicked, the first selected item will always open
(Enhancement) User's without the blockout permission are now able to edit and add blockouts that block scheduling.
Select Patient Window, both merged and cloned patient are hidden instead of just merged
Patient Portal, when sending a patients account statement to the portal, it is not automatically marked as sent
Referrals, looking for a referral that no longer exists was causing the program to crash in several places.
Creating a manual negative prepayment would sometimes throw a UE.
Prepayments cannot be reattached once detached from payment splits
ERA Claims Paid did not detach when adding claim tracking status with an error code.
17.4.44(beta)(foreign) Released 3/20/2018
17.4.44(beta) Released 3/20/2018
When maximum daily limit of web sched texts is blank, some texts do not get sent
Edit Payment Split, deleting a split would crash the program sometimes.
Printers, trying to print from a computer that does not have a heartbeat would crash the program.
Referrals, adding a new referral would crash the program sometimes.
Letter Merge, creating a letter would crash the program sometimes.
Letter Merge, opening, saving, and showing Microsoft Word would crash the program sometimes.
Chart module, loading a patient without an AtoZ folder and not having adequate security permissions to the network share would crash the program sometimes.
Incomplete Procedure Notes Report Is Incorrect
Viewing the history of an archive wikipage would sometimes throw a UE.
(Enhancement) Insplans, an invalid insplan would cause a UE sometimes.
17.4.43(beta)(foreign) Released 3/16/2018
17.4.43(beta) Released 3/16/2018
Web Sched Recall, the header fields overlapped on iOS devices
OD HQ, PTS enhanced to support SMB2.
(Enhancement) Check for ICD-9 codes before sending claims.
Saving a wiki page with many links took a very long time
Printing the schedule with patient notes sometimes caused printer "overflow error" and "printer not available" error
Patient Portal, a long treatment plan note would overlap other rows
Outstanding Insurance Claims report did not inherit current clinic
Right Click on a Task sometimes crashes Open Dental
(Enhancement) HQ Only, added extensions and right click functionality to phone map.
Broken Appointment Graphic Report did not load Adjustment selection correctly.
Removed the permission check for user log off settings.
Payment window, when making a payment money would go to unallocated sometimes when it shouldn't.
Web Forms, birthdate input fields that were tall enough to merit multiple lines were not working.
Updated the GoToAssist Distributable.
Adding insurance plan to a patient was slow sometimes.
Email Inbox thread would cause the program to crash when the database connection went away sometimes.
Canceling the update process from a client would crash the program sometimes.
ODToolBar would cause the program to crash when it failed to paint sometimes.
Wiki Pages would fail to load due to malformed wiki links sometimes.
Crashed table UEs should not be automatically submitted to HQ.
Duplicate PK UEs should not be automatically submitted to HQ.
Middle Tier Payments, trying to save payment split information would throw an exception sometimes.
ODGrid, long notes caused the program to UE sometimes.
17.4.42(beta)(foreign) Released 3/13/2018 (This version has a conversion script that will cause a backup to occur)
17.4.42(beta) Released 3/13/2018 (This version has a conversion script that will cause a backup to occur)
Printing non super statements would sometimes append the guarantors PatNum to the grid header.
Insurance Verify Window, sometimes the time available for verification is sometimes incorrect
(Enhancement) Transworld, added a link to the A/R Manager window to direct users to the TSI Online Client Portal.
Signup Portal was reporting the wrong new monthly fee when cancelling services.
(Enhancement) Account module, entering payment amount for patient with no family members would show "Prefer this patient" checkbox.
CEMT patient search, birthdate parameter wouldn't filter properly
Adjustments, the preference, "Force users to attach procedures to adjustments" was redundant.
Claim ID Original doesn't correctly reflect the original claim identifier
An insurance category with an age limitation and a lifetime max would sometimes ignore the lifetime max
(Enhancement) Task control now allows for easier mouse wheel scrolling.
Task List would flicker when clicking task check box and sometimes unexpectedly disappear to background.
(Enhancement)'Show Hidden' checkbox and 'default' button will not show in Procedure Code form other than from Lists->Procedure Codes.
Opening a Sheet with a combobox sometimes causes a UE.
Appointments, broken appointments without an operatory caused a UE sometimes.
Database maintenance breakdown for InsSubNumMistmatchPlanNum was not showing accurately
Web Forms were not saving combo box selections.
Aging would zero out guarantor aged amounts sometimes
Sheets with comboboxes can default to the first option when no selection was made.
Payment window, allocating unearned, then detaching the negative unearned split from the prepayment would cause an error sometimes.
(Enhancement)When a task is deleted, there should be an entry in the security log making anote of it.
When dragging an appointment onto the appointment view, sometimes there was an exception if the appointment overlapped a blockout.
In the appointment module, when double clicking to create an appointment sometimes blockouts would be ignored.
When using the Cut/Copy/Paste tool in the appointment view, the tool would sometimes ignore blockouts marked as "Don't Copy"
(Enhancement) eConfirmations & eReminders - Auto Select 'Don't Send' options for appt status triggers
Attempting to send Web Sched Recall notifications may have resulted in sending twice
Deleting Hidden ApptFieldDef causes error when opening Appointment Edit Field Display
DoseSpot, casing on alert text was incorrect.
The A/R Manager window would throw an error on load sometimes.
Query request form, the submit button was overlapping with some text in Firefox
Payment plans, the amount mismatch warning was misworded
HQ only ProxyInstance ConnectionSummary causing eService slowness
Edit auto notes permission blocked access if setup permission was not granted.
Saving a payment may have prompted to attach to closed payment plan
DirectX tooth chart would go grey sometimes if pen tool was used to draw complex shapes.
Canadian WebForms was incorrectly marking valid birthdates as invalid
17.4.41(beta)(foreign) Released 3/8/2018
17.4.41(beta) Released 3/8/2018
Web Sched Verify text messages could have contained PHI
Hiding a newly created discount plan could have caused an out of memory exception.
The program refreshed incorrectly and would hide all open forms.
17.4.40(beta)(foreign) Released 3/8/2018 (This version has a conversion script that will cause a backup to occur)
17.4.40(beta) Released 3/8/2018 (This version has a conversion script that will cause a backup to occur)
EHR Kentucky Immunization Registry (KYIR) reported units are required when volume is known.
WebForms, an error is thrown when submitting an unformatted birthdate.
DoseSpot, fixed casing on alert text.
Hiding insurance plans would sometimes throw a UE.
Denti-Cal ETIN changed to DXC Technology ETIN, required by 04/30/2018.
Phone Tracking Server throws an error when voicemail files are locked.
WebForms, inputting a birthdate from mobile would fail.
Creating provider users from Provider Setup did not hash passwords
17.4.39(beta)(foreign) Released 3/6/2018
17.4.39(beta) Released 3/6/2018
New problems would default to invalid ICD9 codes sometimes.
(Enhancement) Improving patient merge workflow
Editing a wikipage, added the ability to add a new wikipage.
(Enhancement) Disregard lock date for Existing Other/Existing Current Procedures.
Adding a new Claim Custom Tracking Status would cause an error.
Main task list tab does not mouse scroll focus when first selected
Insurance payments, the batch insurance window was missing securitylog entries.
(Enhancement) Enhanced the Unfinalized Insurance Payment report.
Carrier Edit, editing the Carrier Group Name would sometimes throw a UE.
Patient Portal XWeb payments sometimes displayed "The request was aborted: Could not create SSL/TLS secure channel".
XCharge, sometimes when finalizing insurance payments using XCharge the program would throw an error.
The aging of A/R report would throw an error if the "Age writeoff estimates" or "Age negative adjustments" options were selected with the "Show last payment date" option.
Import Ins Plans tool would error when Birthday column was blank sometimes.
(Enhancement) A data connection object was not properly disposed causing an out of memory error sometimes.
(Enhancement) Canadian EOBs would fail to import amounts due to invalid data.
(Enhancement) Claim History Edit permission now uses a user group lock date instead of global lock date.
(Enhancement) Web Forms, added DOB preview text overlay along with Prev and Next buttons.
Transworld program properties were not correctly syncing with clinics sometimes
17.4.38(beta)(foreign) Released 3/1/2018
17.4.38(beta) Released 3/1/2018
AR report, if the total amount is too large, values can be cut off.
Payments, when adding partial to a charge fully paid, a split will be created with 0 instead of the amount entered.
Payments, when adding a partial to a Payment Plan Charge, the split created will not have the procedure the charge should have.
Reports were displaying providers that are marked as deleted.
Claims, overpaid procedure message sometimes didn't pop up when set to block overpayments
Middle Tier, allocating unearned income caused an error
(HQ Only) Removed internal tools menu item.
Allocating unearned, the allocation splits wouldn't have the same unearned type as the payments being allocated.
Payments, when selecting procedures to pay prior to clicking the Payment button, the procedures paid weren't correct sometimes.
HQ Only, DoseSpot was able to be enabled without going through the normal process
Middle Tier, using a report server that is also a Middle Tier server caused an error
Fee Tools window would close after copying a fee schedule
(Enhancement) DBM, removed SecurityLogInvalidKey DBM
(Enhancement) Overpaid procedure warnings now more closely match each other.
Clicking Edit Anyway on a claim procedure sometimes caused an error
17.4.37(beta)(foreign) Released 2/27/2018
17.4.37(beta) Released 2/27/2018 (This version has a conversion script that will cause a backup to occur)
Attempted fix, Account module has an error when creating a claim sometimes.
WebForms not styling correctly
Account proc quick add was sometimes available to user without that permission
Billing cycle day was not assigned to a payment when manually checking recurring charge
Patient Portal, switching from the Statement to the Payment tab displayed the Make Payment button when it shouldn't
Running the move subscribers tool with the chart preference for "allow estimates to be created for backdated procedures" would create new claimprocs for moving subscribers.
Statements, checking "Only show transactions since zero balance" could cause an exception
Tasks, deleting a task from the task control did not make the same audit trail entries as the task edit window
Reports, receivables breakdown report displayed incorrect sum in Ending A/R column.
Custom Aging Report sometimes retrieved the wrong date for patient payments
(Enhancement) DoseSpot registration HQ back end completed.
Opening up a saved sheet sometimes would cause an exception
Internal Only - Proxy was holding onto stale connections
After going to an appt date from "Appointments for" window, blockouts were not able to be edited
Attempting to create a statement while connected through middle tier would cause an error
Medical, form medical grid rows did not fit on a page when printed sometimes.
Payments, when preferring this patient, could suggest paying off most recent unpaid charge instead of the oldest unpaid charge.
Prompting for an auto note sometimes caused an exception
Emails, selecting email tab could cause the program to freeze sometimes.
Middle Tier, creating a statement caused an exception
Account module, procedures with insurance estimates that were not attached to a claim did not show "unsent"
(Enhancement) DoseSpot HQ registration enhancement.
Graphic reports buttons were sometimes hidden which resulted in a loss of functionality
DoseSpot, Clinic alerts were not displaying correctly.
Printing reports would sometimes print an extra blank page.
Editing a wikipage would sometimes throw a UE.
Adding a wikipage did not prompt to enter a page title sometimes,
User Query, the bottom row of user queries would be cutoff sometimes.
Claim pay total window sometimes incorrectly showed that credits were greater than the proc fee.
Proc Notes with too many white spaces would sometimes throw a UE.
Outstanding Insurance claims report, updating custom tracking would sometimes not update all claims.
Email, viewing email from the manage module sometimes caused the program to stop responding.
Moved D5612 to the correct category.
Adjustments, the multiple adjustment window did not consider the account module preference "Force users to attach procedures to adjustments".
(Enhancement) Erx, the user is now warned when switching from Legacy to DoseSpot to cancel their charges with Legacy.
17.4.36(beta)(foreign) Released 2/16/2018
17.4.36(beta) Released 2/16/2018 (This version has a conversion script that will cause a backup to occur)
Pagination for text messaging is backwards
Procedure Codes Report, when grouping by categories results will sometimes not appear
(Enhacement) Ability to include patient last name in Statement window.
eConnector was allowed to run from multiple workstations
Patient Select, searching by invoice number would sometimes take a long time to load.
(Enhancement) Rigorous Adjustments preference added, when enforced fully, adjustments cannot have their clinic and provider changed different from the procedure that's attached to it.
Claims not sent report loaded with an incorrect date range
Payments done with payment plans could suggest wrong split sometimes.
Outstanding Insurance Claim Report, "Patient DOB" was showing patient name instead of DOB
(Enhancement) Global Fee Update tool was unable to run for multiple clinics at a time
Aging report, when running the report over middle tier the program would throw an error.
Renaming wikipages would cause slowness.
Sheets, when printing a treatment plan with tooth chart and legend with multiple pages, the tooth chart and legend would not be visible sometimes.
(Enhancement) Improved the run time of the script to upgrade to version 17.4.1.
17.4.35(beta)(foreign) Released 2/13/2018
17.4.35(beta) Released 2/13/2018
Account module, allocating unearned wouldn't allocate correctly sometimes.
Using setup wizard for employees caused an error
Audit trail only logged appointments sent to the unscheduled list in some areas
Insurance aging report loaded with incorrect clinic selected
Using payconnect sometimes caused an error
Enabling eRx would fail in extremely rare scenarios. (Fixed for all versions)
Tasks, creating a new task would refresh too early which could clear out the contents of the task.
17.4.34(beta)(foreign) Released 2/12/2018
17.4.34(beta) Released 2/12/2018 (This version has a conversion script that will cause a backup to occur)
Sheet edit,suppressed message when user does not have the SheetDelete permission.
Tasks, sometimes completed tasks were being inserted into the Taskunread table.
Task reminders were sometimes not marked as unread when they were due
Web Sched Recall text message would give warning about not containing URL too often
Perio chart voice, "Check triplets" and "Uncheck triplets" did not have the correct effect
Transworld, when the manage module button is pressed, show the existing A/R Manager window instead of opening additional windows.
The OpenDentalService was missing a dependency; Renci.SshNet.dll
HQ Proxy was did not allow for scaling to multiple servers
A deadlock error could happen when pasting schedule blockouts.
Middle Tier, running the unfinalize ins report would sometimes throw a UE
17.4.33(beta)(foreign) Released 2/9/2018
17.4.33(beta) Released 2/9/2018 (This version has a conversion script that will cause a backup to occur)
Translations, some TranslationNames were not set.
Transworld setup window, leaving the paid in full billing type blank for a disabled interface would give an error
Changing priority on a task could sometimes be slow
(Enhancement) DoseSpot, An unhandled exception could have occurred when trying to access DoseSpot in an extremely rare instance.
(Enhancement) Account module load time improvements.
(Enhancement) Rx can now have procedure attached and days of supply.
The insurance aging report would give an error sometimes.
17.4.32(beta)(foreign) Released 2/8/2018
17.4.32(beta) Released 2/8/2018 (This version has a conversion script that will cause a backup to occur)
Making a credit card payment would sometimes not check the allow emailing credit card receipt preference .
Transworld, profit recovery demand type was sent as demand type 2 instead of 1
17.4.31(beta)(foreign) Released 2/7/2018
17.4.31(beta) Released 2/7/2018
(Enhancement) Aging report settings window, checkbox was overlapping button.
17.4.30(beta)(foreign) Released 2/7/2018
17.4.30(beta) Released 2/7/2018 (This version has a conversion script that will cause a backup to occur)
When adding a note to a closed task, it did not show in the NewFor tab
(Enhancement) Option to include payment plan payments in aging report instead of completed amount.
(Enhancement) Improving the speed (slightly) in loading the appointment module
(Enhancement) PayConnect voids and returns were sometimes attempting a negative amount
17.4.29(beta)(foreign) Released 2/7/2018
17.4.29(beta) Released 2/7/2018
(Enhancement) Chart module did not show XVWeb thumbnails as they were being downloaded and did not store thumbnails across modules.
Audit trail, ProcDelete entries did not show procedure status when deleted from the chart module.
Grid was showing red X in rare cases intermittently. Attempted fix.
DoseSpot, multiple alerts could be added in extremely rare scenarios.
(Enhancement) DoseSpot registering automation backend complete.
Payment window, overallocating a procedure then income transfering the excess from that procedure would cause the procedure to show as outstanding.
Deleting a paysplit would cause an error sometimes.
Denti-Cal claims were being rejected
17.4.28(beta)(foreign) Released 2/6/2018
17.4.28(beta) Released 2/6/2018 (This version has a conversion script that will cause a backup to occur)
DBM Raw Emails tool was not clearing email attachments sometimes.
Patient Task tab, would sometimes not let you mark a task as unread.
WriteoffEst in the Monthly P&I 'Using both' report was sometimes not correct.
Middle Tier, running a user query returned an error
(Enhancement) Audit trail did not have filters to limit entries based on the previous time edited. Audit trail did not show edits to paysplits or adjustments.
(Enhancement) Added a substitution field for [Address2] to custom bridges.
(Enhancement) Added preference to turn off prompt to allocate unearned income when creating claims.
(Enhancement) DoseSpot, added alerts for when ODHQ has successfully enabled clinics/providers.
17.4.27(beta)(foreign) Released 2/5/2018
17.4.27(beta) Released 2/5/2018
Sending claims through Denti-Cal was not entirely working
InvalidMessage (texting) error was not deactivating patient for texting.
17.4.26(beta)(foreign) Released 2/5/2018
17.4.26(beta) Released 2/5/2018
Mobile Web, Operatories activity was not supported in demo mode.
Mobile Web, users were told they do not have permission to access Mobile Web when they should have had access.
Operatories, having only one visible clinic was taking away the ability to see Headquarter operatories.
Mobile Web, clicking the Refresh button in the menu tray was forcing the currently selected clinic to Headquarters.
Mobile Web, using the date picker within the Operatories view would not show appointments sometimes.
(Enhancement) Added appointment color override to patient notes.
Patient merge message box text had a typo
(Enhancement) Notes were not checked for excessive space or null characters.
17.4.25(beta)(foreign) Released 2/1/2018 (This version has a conversion script that will cause a backup to occur)
17.4.25(beta) Released 2/1/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement) Payment window, in rigorous accounting mode and performing income transfers, allows access to the old Payment Split Manager to income transfer specific procedures.
MySQL Fatal Error does not give adequate detail
Web Sched Recall - Texts sent even when marked 'Do Not Send' (if email enabled)
Proximity OD, sometimes there are two icons in the system tray
Text Messaging, if there was more than 100 messages sometimes they would display incorrectly
Open Dental was distorted when scaling was above 150%
Claim Proc window sometimes erroneously reported that credits were greater than the fee
Appointment types, sometimes when entering a large number of procedure codes into an appointment type the program would throw an error.
(Enhancement) XVWeb images could not be saved from the chart module
Translations, Appt View Edit was missing grid title translations
WebMD shows an error when archiving reports for different years
Income transfers would sometimes show allocated paysplits in the list of charges.
(Enhancement) Loading some modules could be slow on large databases
Edit email address window, when a blank username is saved it can cause errors in other places
Tooth Chart Slider, was not showing extractions correctly after completed date
17.4.24(beta)(foreign) Released 1/30/2018 (This version has a conversion script that will cause a backup to occur)
17.4.24(beta) Released 1/30/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement) DoseSpot, added more schema to for signing up.
Requesting electronic benefits would sometimes cause a UE.
eReminders - texts did not consider 'allow eMessages for appts w/o clinics' preference
Upgrading a database with an apostrophe in the carrier group name would fail.
FormApptEdit wasn't marking procedures attached to planned appts
"Is TP View" checkbox in Chart/Show tab was not changing the availability of the Treatment Plan checkbox.
eConnector posted an error alert after every update
(Enhancement) DoseSpot alert stub methods.
Denti-Cal test URL updated.
Updating allowed fees in the claim Enter Payment window caused an exception
17.4.23(beta)(foreign) Released 1/26/2018 (This version has a conversion script that will cause a backup to occur)
17.4.23(beta) Released 1/26/2018 (This version has a conversion script that will cause a backup to occur)
All hideable program links were being forced to hidden.
EConnector stats were not saving
Adding a non-patient referral would cause an error
Middle tier, eServices Setup window was not correctly saving and loading the Lead Time for eReminder and eConfirmation Rules.
Opening the perio chart for an edentulous patient would cause an error
(HQ Only) Logger, the logger would sometimes be blocked by Windows file permissions.
(Enhancement) DoseSpot, ODHQ schema change for billing improvements.
(Enhancement) Payment window suggestions will now suggest paysplits based on individual family member balances.
Payments were sometimes not showing that a patient owed a balance when the account showed that a patient had a balance.
17.4.22(beta)(foreign) Released 1/24/2018 (This version has a conversion script that will cause a backup to occur)
17.4.22(beta) Released 1/24/2018 (This version has a conversion script that will cause a backup to occur)
Appointment for [patient] window, adding procedures using the "Schedule Recall" button show the incorrect date sometimes
Account Window, sometimes the procedure select window appears when it shouldn't
Patient Portal Invites - text messaging appeared to be available
Ortho age limitation created too many benefits
Deprecated the UserodInvalidUserGroupNum DBM.
ToSerializableDictionary threw a cast exception
CPOE radiology proc alerts would not get created due to an invalid cast exception
(Enhancement) DoseSpot, miscellaneous backend improvements for signing up.
Error when converting database to 17.4.22
ERA secondary claims popup was not showing sometimes.
Transworld program link, the disable advertising was not working correctly with clinics enabled.
Transworld, automated changing the guarantor billing type when accounts are paid in full.
Aging with writeoff estimates aged would incorrectly omit values if run for a historic date and the claim was received after that date.
Appointment color preferences did not respond to click events
17.4.21(beta)(foreign) Released 1/23/2018 (This version has a conversion script that will cause a backup to occur)
17.4.21(beta) Released 1/23/2018 (This version has a conversion script that will cause a backup to occur)
Patient Portal Invites- popup indicated need to signup for eConfirmations
eReminders and eConfirmations would send when not activated but when rules were set up
(Enhancement) DoseSpot enabling and disabling backend improved.
17.4.20(beta)(foreign) Released 1/23/2018
17.4.20(beta) Released 1/23/2018
X-Charge, sometimes when finalizing a payment the program would throw a "Value Cannot Be Null" error.
17.4.19(beta)(foreign) Released 1/22/2018
17.4.19(beta) Released 1/22/2018
Adding splits attached to payment plans to a payment before going into the pay split manager sometimes caused autosplits to be incorrect.
Adjustment manager unnecessarily cleared note
While upgrading a database, if a computer has never connected an exception can occur
ASAP window, when double clicking rows sometimes the incorrect patient is shown
(Enhancement)Program Links are now easier to see when they are enabled
eRx unnecessary web calls removed for efficiency.
Middle tier, changing the priority on a saved TP procedure would throw an error
Middle Tier, combining operatories would throw an error
Insurance Plan List report Total was always 0.
Adding a new employer to an insurance plan did not display right away
Could not close the ERA picker window sometimes
Removed the ClaimDelete permission from global date lock.
Payment window, selecting specific procedures or checking to prefer current patient weren't behaving correctly sometimes.
Payment window, when claimprocs have an insurance paid amount as well as an insurance paid estimate and the status is not received, procedures could show as not owing anything.
Logging, the verbose logging preference was not splitting correctly.
Middle Tier, running DBM would throw an unhandled exception sometimes.
Middle Tier, moving an appointment would throw an unhandled exception sometimes.
Treatment plans, when editing a procedure on a saved treatment plan the priority drop down filled with the wrong values.
Making a payment caused an error
Security, could sometimes have zero users with the SecurityAdmin permission type.
17.4.18(beta)(foreign) Released 1/18/2018
17.4.18(beta) Released 1/18/2018
PayConnect, processing a refund would sometimes not show the correct amount.
(Enhancement) Payment window can now prefer paying the current patient's balance over other family member's.
Security, sometimes did not allow to delete user groups.
Procedures with claimprocs to non-existing insurance plans could not be deleted and would throw an error
Billing report exception did not report specific error
Payment window, when doing income transfers, allocating historical payments to procedures with income transfers was causing issues.
Payment window, when claim payments are taken by total, the claim payment would be used to pay off other family member's procedures instead of the patient on the claim sometimes
Payment window, when performing income transfers, adjustments would be disregarded sometimes.
17.4.17(beta)(foreign) Released 1/17/2018
17.4.17(beta) Released 1/17/2018
Payment window, when paying claims as total with writeoffs, the patient could show as having amount owed when they shouldn't.
PayPlan charges showed old charges in outstanding when the guarantor was not in the patient's family
Auto codes were not prompting to change the procedure code
Invoices did not display prepayments made the same day
Creating a letter merge would throw an exception
Ortho chart had no way to delete duplicate entries from orthochart
Creating a pre-auth using a plan that was not in use by a patient would sometimes throw a UE.
Blank was not allowed for the port field in the Transworld setup window.
HQ Only, enabling features was not including all programs.
17.4.16(beta)(foreign) Released 1/17/2018
17.4.16(beta) Released 1/17/2018
Claim Edit, window size was too large on minimum supported screen resolution.
17.4.15(beta)(foreign) Released 1/16/2018 (This version has a conversion script that will cause a backup to occur)
17.4.15(beta) Released 1/16/2018 (This version has a conversion script that will cause a backup to occur)
Aggregate Appt Reminder Rules required the confirmcode tag to be used.
Patient Portal - Make Payments were still available in Account after disabling
Procedure Codes Tools button was hidden sometimes
FQHC Sealant Report did not run properly
PatientGenderLetter claim form item used the subscriber's gender
Send Claims window would cut off the To calendar
OD HQ, right-clicking on a deleted VM would occasionally cause UE
Sending billing statements would throw an exception if creating the PDF was unsuccessful
Denti-Cal DMZ test path.
Windows 10 machines were not allowing access to voicemails sometimes.
Procedure notes did not display autonotes correctly sometimes.
Payments, sometimes the cursor would not default to the correct field.
(Enhancement)Procedures, security checks now use ProcDate.
InsSubInvalidSubscriber DBM did not fix deleted patients who were subscribers
Schedules, having schedules repeated over a very high amount of years caused slowness in the appointments module sometimes.
Select Patient window, "Show merge" checkbox did not respond to clicks
Double clicking the send button in webmail would cause OD to freeze.
Payment plan charges sometimes add $0 charge
Web Sched, the loading bar for mobile devices was hidden behind the calendar widget.
Patient Portal would look broken when there was no data in the modules.
Web Sched New Pat, phone numbers were ignoring the preference to automatically format phone numbers.
17.4.14(beta)(foreign) Released 1/11/2018
17.4.14(beta) Released 1/11/2018
Routing slips, a 'misc' field with no functionality existed.
Payment window load error if account transactions have a date before 01/01/1753.
Payment window, clicking "Add Partials" on an income transfer will create splits for incorrect amounts.
Insurance payment window grid did not display correctly sometimes.
AutoNotes, removing prompts would sometimes throw a UE.
Procedures Not Billed to Insurance report would cut off the calendars
AutoNotes, back button would move incorrectly when prompt multi response was resized
Payment window, when performing income transfers the amounts could be incorrect sometimes.
Unfinalized Insurance Payments column headers were wrong when clinics were disabled
Clicking generate on the auto ortho tool with no rows selected brought up a message box with a spelling error
PerioEdit did not show up in the permission box in the audit trail
Having a default procedure note would sometimes throw a UE.
DirectX tooth chart was showing dark teeth in Windows 10 when using integrated graphics sometimes.
(Enhancement) Payment window allows hiding of paysplit information.
(Enhancement) We now show RCT paint type for primary teeth.
Updating, sometimes very old versions of Open Dental databases would fail before updating.
Loading the requirements needed window would throw a UE sometimes.
Appointment Views, rearranging appointment views sometimes did not keep the selected view.
Production and Income report did not display correctly sometimes.
17.4.13(beta)(foreign) Released 1/10/2018
17.4.13(beta) Released 1/10/2018
Tasks, double clicking a stale task list would sometimes cause a UE (rare).
Sheets, tabbing to comboboxes did not work.
Receivables Breakdown reports was not taking production and income from hidden providers into account.
Payment window, the window may be slow to load when creating income transfers sometimes.
(Enhancement) Getting reports from clearinghouses did not show progress
(Enhancement) Patient Select window query minor speed improvement.
Treatment Finder Report was showing non patients.
17.4.12(beta)(foreign) Released 1/9/2018 (This version has a conversion script that will cause a backup to occur)
17.4.12(beta) Released 1/9/2018 (This version has a conversion script that will cause a backup to occur)
WebSched recall thread was generating too many signals
Account Module, added translations in the account module.
Managing time cards would sometimes throw a UE.
Added optional logging around signal processing.
Editing a payment split sometimes did not allow to select another family.
Account module, the Select Patient grid would take a while to load for large families.
Payment window displayed "Split totals must match payment amount" incorrectly for some foreign users
Mobile Web, loading the Operatories module would time out for large offices sometimes.
(Enhancement) DoseSpot is now available for use of eRx.
17.4.11(beta)(foreign) Released 1/8/2018
17.4.11(beta) Released 1/8/2018
Saving an exam sheet could be very slow
17.4.10(beta)(foreign) Released 1/8/2018 (This version has a conversion script that will cause a backup to occur)
17.4.10(beta) Released 1/8/2018 (This version has a conversion script that will cause a backup to occur)
Payment plans, payments still prompt to attach to payment plans that are closed.
Permissions, clicking 'Set All' did not check the report permission.
Tasks, temporarily removing functionality to send tasks to multiple tasklists.
Recalls, child prophy recall appointments were getting adult prophy procedures attached.
Trying to print from a new computer would cause an exception.
UE was thrown after running DBM, when refreshing caches
Web Sched Recall, "Notify me" checkbox should not have been visible while app is loading
An invalidated fee schedule never gets loaded back into the cache
(Enhancement) Referral Letters can now display the tooth chart and procedures completed that day.
ERA window had error when there were no claims on an ERA.
DirectX tooth chart was showing dark teeth on integrated graphics cards until refreshed once.
Turning clinics feature on/off was not saving
17.4.9(beta)(foreign) Released 1/4/2018
17.4.9(beta) Released 1/4/2018
eReminders were sending for appts in the past
Broadcast Monitor, the texts received statistics were showing as zero
Edit Appointment window, the communication log was ordered incorrectly sometimes.
Treat' Plan module was calculating deductibles incorrectly when Insurance Frequency Checking is turned on.
WebHostSync does not compile
Middle Tier, when connecting the error "DockPhonePanelShow is an invalid pref name" would show every time.
By Total insurance payments window would sometimes throw a UE.
Creating a new insurance plan populated some fields with incorrect values
Payment window, attempting to pay procedures with 0 amount wouldn't create splits.
Appointment times were set incorrectly for proccodes with "assign to provider" set
UE was thrown when running Standard Broken Appointments report on middle tier
Skipping Auto note prompts would sometimes throw a UE.
Granting Patient Portal had been using SSN as default password. It is now completely random.
(Enhancement) Changed Rigorous Account and Auto Split Logic defaults.
(Enhancement) Program Link, added a second Birthdate field to the outfile replacements.
Payment window, when transferring a credit only, the amount would be positive when it should be negative.
17.4.8(beta)(foreign) Released 1/3/2018
17.4.8(beta) Released 1/3/2018
(Enhancement) Query favorites window does not consider variables that start with an underscore when parsing SET statements.
Users were unable to hide fee schedules sometimes.
Claim Payment Total window, total summaries did not match the grid columns.
Send Claims window would show a popup for a report path when not set.
(Enhancement) Query favorites row was not highlighted after editing
Transworld setup window, incorrect minimum and increment value were assigned to the send frequency text box.
Treatment Finder report would give an error when launching.
Edit clearinghouse password was sometimes not getting set correctly
(Enhancement) Aging report, writeoff estimates are now applied to charges by procedure date.
17.4.7(beta)(foreign) Released 1/2/2018
17.4.7(beta) Released 1/2/2018
Group Notes window would have an error on load if PatFields are part of the PatientInformation display field category.
Family module, creating a new carrier within the Edit Insurance Plan window would not correctly show within the Insurance Plans grid until a restart or cache refresh.
Grids would sometimes lose selections when resized.
Payment window, charges grid when performing income transfers is now more intuitive.
17.4.6(beta)(foreign) Released 1/2/2018
17.4.6(beta) Released 1/2/2018
When E-Claims Reports had been retrieved in the last minute, there was no notification to the user when they clicked "Retrieve"
Running procedures report sometimes caused an error
Pay splits sometimes added an extra 0.00 split for payment plan charges
Checking 'Show Super Family Charges' in payment window did not refresh charges grid
Account preferences Claim Identification Prefix was displayed incorrectly
Mobile Web, appointment lengths weren't visually accurate sometimes.
Insurance Payment window, Entering a ClaimID would cause an error.
Foreign releases would show the Registration Key window and not let users into the program.
17.4.5(beta) Released 12/29/2017
When searching tasks the "Include Task Notes" checkbox did not consider the tasklist filter.
HQ triage tasks were not defaulting to blue when created.
Attempting to send statements would throw an error
17.4.4(beta) Released 12/29/2017
Tasks, adding a note and hitting the Reply button wouldn't place it into the proper inbox.
Tasks, when a task is being created, a blank row would appear in the task list it is being created in.
Patient Tasks, tasks would merge into one task sometimes.
Blockouts were being created/edited with the wrong definition type.
Tasks, altering a task would sometimes incorrectly mark the task new for the user that altered it.
17.4.3(beta) Released 12/29/2017
HQ Only, stopped phone metric processing.
17.4.2(beta)(foreign) Released 12/28/2017
17.4.2(beta) Released 12/28/2017
Tasklist's unread count did not compute correctly.
eConnector was missing the ODCrypto.dll which caused errors sometimes.
(HQ Only) The triage tasklist counter did not compute correctly.
Payments, opening the payment window would not show any charges for practices with no clinics.
eReminders and eConfirms were sending for disabled rules
Tasks, Blocks were not blocking task popups
17.4.1(beta) Released 12/28/2017 (This version has a conversion script that will cause a backup to occur)
Double translations for text would occasionally appear.
(Enhancement)ERA window and ERA Claim Details window now show writeoff and deductible amounts.
eConnector startup had several hour lag when installing in some cases
GWT could not correctly serialize and deserialize objects that contained primitive lists.
(Enhancement) Header info was not shown in WebSched in some error cases
Patient Portal, user can choose a username that is aleady in use
Major speed improvements due to cache overhaul.
Service Manager allowed entering incorrect MySQL credentials.
When scheduling a recall appointment, sometimes the provider for the appointment is incorrect
FormFriendlyException wasn't anchored ideally
Birthday report does not pull correct ages when running in December for January
Insurance Aging Report, was not showing the progress bar before running the query
Payment filters did not show charges for guarantors not in the family.
Payment window only added filters for patients in a superfamily
Double clicking on an insurance category caused an error
Updating voice mail monitor heartbeat to use server time.
Running writeoffs report caused an error when 'using procedure date' was selected
Version 17.3 new features listed here
known issues:
When deleting a quick paste note category the program does not prompt the user for confirmation.
When RegKey 'Date Ended' has past customer can still enable eServices (except texting)
Incoming email syncing could cause computer slowness sometimes
During update, it is possible to skip the update on other workstations.
17.3.80 not released
Texting - Headquarters does not see 'all clinics' by default (after 17.3)
17.3.79(foreign) Released 5/3/2018
17.3.79 Released 5/3/2018
(Enhancement) Disregard lock date for Existing Other/Existing Current Procedures.
Payment window, writeoffs for a procedure due to a pre-authorization would cause the procedure to have nothing owed.
Timecards, selecting a timecard would show the wrong employee sometimes.
Account module sometimes shows incorrect payment plans on patient accounts
If there are no regular users when connecting to a database, an error would occur.
17.3.78(foreign) Released 4/26/2018
17.3.78 Released 4/26/2018
Query window was showing error 'the data is invalid' for some printers when using the Print Preview button.
Time card setup, ADP company code must be 2 or 3 alpha-numeric characters.
Income Transfers wouldn't display payments on procedures even if they had different providers.
Paysplits, paysplits used long clinic description causing rows to be unnecessarily tall.
Printing weekly schedules sometimes showed extra appointments.
P&I report might have shown writeoffs for treatment planned procedures
Sheets, required misc input fields did not give the actual name of the field in the popup message.
Text messaging window slow to open and search patient phone number
Batch insurance, adding a batch ins payment would sometimes set the incorrect DateInsFinalized.
17.3.77(foreign) Released 4/20/2018
17.3.77 Released 4/20/2018
Appointment search filter by user's accessible clinics reverted.
17.3.76(foreign) Released 4/19/2018
17.3.76 Released 4/19/2018
Manage service, web config had an incomplete error message when failing to write a file
Appointment module, slowness sometimes occured when scheduling recalls
17.3.75(foreign) Released 4/16/2018 (This version has a conversion script that will cause a backup to occur)
17.3.75 Released 4/16/2018 (This version has a conversion script that will cause a backup to occur)
Statement in Email option causes error when using Dropbox storage.
Payment window, over-paid procedures would cause negative splits to be suggested.
Payment window, if procedures are over paid, other procedures would owe less.
(Enhancement) Allowing patients to show back up on the recall list upon deleting commlog
EHR, Generating QRDA report may have displayed "Unknown CDCREC code"
Payment window, charges with 0 amount wouldn't show when "Show All Charges" was checked.
17.3.74(foreign) Released 4/10/2018
17.3.74 Released 4/10/2018
(Enhancement) Canada IsAccident field on printed claim form to show X if claim Accident Date is set.
Payment window, charges could show that have nothing owed sometimes.
Adstra bridge did not launch sometimes.
17.3.73(foreign) Released 4/5/2018
17.3.73 Released 4/5/2018
Equipment list, equipment could be created with duplicate serial numbers.
Various places would cause an out of memory error
Allocating unearned income would attach to incorrect prepayments sometimes.
Hygiene Prescheduled confirmation list is sometimes showing non-hygiene appointments.
Central Enterprise Management Tool, running reports would return no results.
Changed the dbm method ProcedurelogMulitpleClaimProcForInsSub to exclude deleted procedures.
Email Attachment from Dropbox causes error.
Payments, charges could show even if they owe zero amount sometimes.
Receivables Breakdown Report Date column is too narrow.
Web Sched, turning off clinics caused operatories to not be considered sometimes.
Appointments, Make Appt button incorrectly showed arrive early time.
17.3.72(foreign) Released 4/2/2018
17.3.72 Released 4/2/2018
Canada, could not send primary claims sometimes.
17.3.71(foreign) Released 3/29/2018
17.3.71 Released 3/29/2018
Billing Window, when multiple items are selected and one is double clicked, the first selected item will always open
The horizontal scroll bar in the Fields section of the Edit Sheet Def field was missing.
Patient Portal, when sending a patients account statement to the portal, it is not automatically marked as sent
The insplan edit permission did not block editing "Other Benefits".
Selected procedures wouldn't be paid by current payment sometimes.
Editing a procedure code would sometimes incorrectly change the category.
Outstanding insurance claims report sometimes made a duplicate row for a claim
There was not a method to find paysplits for insurance payment plans or find claim payments for patient payment plans
Printing the appointment schedule would sometimes overlap.
Treatplan Module, clicking on the Pre-Auth button would sometimes throw a UE. Attempted Fix
Account module, quick adding with frequency limitations could cause an error sometimes.
Alerts had a spelling error
Perio Chart Graphical displays -1 for mobility values that have been deleted.
Payment plans prevented adding new treatment credits for current day when global lock day had been set
Statement options, emailing statements without permission would sometimes show statements as sent.
Account Module, double clicking on a payment would sometimes throw a UE.
Web Sched ASAP, the schedule indicators were sometimes drawn incorrectly
Printing option for audit trail was not available
Web Sched ASAP, Send Details grid may repeat notes if a patient has multiple appointments
CEMT, conflicts during user sync showed the incorrect name sometimes.
CEMT, exiting before logging in would create an error message.
Web Sched Recall, employee schedules could have caused an operatory to show as available for Web Sched
DBM SchedulesDeleteShort could have run out of memory on a large database
Web Sched ASAP, Send Details grid sometimes displayed "not sending text" when it should have said "not sending email".
CEMT, synch locks wouldn't synch locks sometimes.
Canada, sending a secondary claim would sometimes cause a UE.
17.3.70(foreign) Released 3/20/2018
17.3.70 Released 3/20/2018
Email, viewing email from the manage module sometimes caused the program to stop responding.
When maximum daily limit of web sched texts is blank, some texts do not get sent
ODGrid, long notes caused the program to UE sometimes.
Incomplete Procedure Notes Report Is Incorrect
17.3.69(foreign) Released 3/16/2018
17.3.69 Released 3/16/2018
(Enhancement) Check for ICD-9 codes before sending claims.
Broken Appointment Graphic Report did not load Adjustment selection correctly.
Payment window, when making a payment money would go to unallocated sometimes when it shouldn't.
Updated the GoToAssist Distributable.
Adding insurance plan to a patient was slow sometimes.
17.3.68(foreign) Released 3/14/2018
17.3.68 Released 3/14/2018
Web Sched Recall, the header fields overlapped on iOS devices
Printing the schedule with patient notes sometimes caused printer "overflow error" and "printer not available" error
Patient Portal, a long treatment plan note would overlap other rows
Ins Verification, marking an insurance as verified would throw an exception
17.3.67(foreign) Released 3/13/2018
17.3.67 Released 3/13/2018
(Enhancement) Account module, entering payment amount for patient with no family members would show "Prefer this patient" checkbox.
CEMT patient search, birthdate parameter wouldn't filter properly
Hiding a newly created discount plan could have caused an out of memory exception.
An insurance category with an age limitation and a lifetime max would sometimes ignore the lifetime max
Opening a Sheet with a combobox sometimes causes a UE.
Appointments, broken appointments without an operatory caused a UE sometimes.
Database maintenance breakdown for InsSubNumMistmatchPlanNum was not showing accurately
Sheets with comboboxes can default to the first option when no selection was made.
Payment plans, the amount mismatch warning was misworded
Edit auto notes permission blocked access if setup permission was not granted.
Saving a payment may have prompted to attach to closed payment plan
DirectX tooth chart would go grey sometimes if pen tool was used to draw complex shapes.
17.3.66(foreign) Released 3/8/2018
17.3.66 Released 3/8/2018
EHR Kentucky Immunization Registry (KYIR) reported units are required when volume is known.
Hiding insurance plans would sometimes throw a UE.
Denti-Cal ETIN changed to DXC Technology ETIN, required by 04/30/2018.
Creating provider users from Provider Setup did not hash passwords
17.3.65(foreign) Released 3/6/2018
17.3.65 Released 3/6/2018
New problems would default to invalid ICD9 codes sometimes.
Insurance payments, the batch insurance window was missing securitylog entries.
Patient Portal XWeb payments sometimes displayed "The request was aborted: Could not create SSL/TLS secure channel".
Import Ins Plans tool would error when Birthday column was blank sometimes.
(Enhancement) Canadian EOBs would fail to import amounts due to invalid data.
17.3.64(foreign) Released 3/1/2018
17.3.64 Released 3/1/2018
AR report, if the total amount is too large, values can be cut off.
Payments, when adding partial to a charge fully paid, a split will be created with 0 instead of the amount entered.
Payments, when adding a partial to a Payment Plan Charge, the split created will not have the procedure the charge should have.
Claims, overpaid procedure message sometimes didn't pop up when set to block overpayments
Allocating unearned, the allocation splits wouldn't have the same unearned type as the payments being allocated.
Payments, when selecting procedures to pay prior to clicking the Payment button, the procedures paid weren't correct sometimes.
(Enhancement) Overpaid procedure warnings now more closely match each other.
17.3.63(foreign) Released 2/26/2018
17.3.63 Released 2/26/2018 (This version has a conversion script that will cause a backup to occur)
Attempted fix, Account module has an error when creating a claim sometimes.
eReminders and eConfirmations would send when not activated but when rules were set up
Web Sched Recall - Texts sent even when marked 'Do Not Send' (if email enabled)
Procedure Codes Report, when grouping by categories results will sometimes not appear
Account module, allocating unearned wouldn't allocate correctly sometimes.
Insurance aging report loaded with incorrect clinic selected
Enabling eRx would fail in extremely rare scenarios. (Fixed for all versions)
Running the move subscribers tool with the chart preference for "allow estimates to be created for backdated procedures" would create new claimprocs for moving subscribers.
Claims not sent report loaded with an incorrect date range
Statements, checking "Only show transactions since zero balance" could cause an exception
Reports, receivables breakdown report displayed incorrect sum in Ending A/R column.
Opening up a saved sheet sometimes would cause an exception
After going to an appt date from "Appointments for" window, blockouts were not able to be edited
Attempting to connect through middle tier with Oracle selected as database caused an error
Prompting for an auto note sometimes caused an exception
Emails, selecting email tab could cause the program to freeze sometimes.
Graphic reports buttons were sometimes hidden which resulted in a loss of functionality
Printing reports would sometimes print an extra blank page.
Claim pay total window sometimes incorrectly showed that credits were greater than the proc fee.
Proc Notes with too many white spaces would sometimes throw a UE.
Moved D5612 to the correct category.
17.3.62(foreign) Released 2/12/2018
17.3.62 Released 2/12/2018
Sheet edit,suppressed message when user does not have the SheetDelete permission.
Web Sched Recall text message would give warning about not containing URL too often
Perio chart voice, "Check triplets" and "Uncheck triplets" did not have the correct effect
A deadlock error could happen when pasting schedule blockouts.
Middle Tier, running the unfinalize ins report would sometimes throw a UE
17.3.61(foreign) Released 2/9/2018
17.3.61 Released 2/9/2018
Translations, some TranslationNames were not set.
Changing priority on a task could sometimes be slow
The insurance aging report would give an error sometimes.
17.3.60(foreign) Released 2/7/2018
17.3.60 Released 2/7/2018
(Enhancement) Aging report settings window, checkbox was overlapping button.
17.3.59(foreign) Released 2/7/2018
17.3.59 Released 2/7/2018 (This version has a conversion script that will cause a backup to occur)
Ortho age limitation created too many benefits
When adding a note to a closed task, it did not show in the NewFor tab
(Enhancement) Option to include payment plan payments in aging report instead of completed amount.
(Enhancement) Improving the speed (slightly) in loading the appointment module
(Enhancement) PayConnect voids and returns were sometimes attempting a negative amount
17.3.58(foreign) Released 2/7/2018
17.3.58 Released 2/7/2018
Grid was showing red X in rare cases intermittently. Attempted fix.
Payment window, overallocating a procedure then income transfering the excess from that procedure would cause the procedure to show as outstanding.
Denti-Cal claims were being rejected
17.3.57(foreign) Released 2/6/2018
17.3.57 Released 2/6/2018
DBM Raw Emails tool was not clearing email attachments sometimes.
Patient Task tab, would sometimes not let you mark a task as unread.
WriteoffEst in the Monthly P&I 'Using both' report was sometimes not correct.
17.3.56(foreign) Released 2/5/2018
17.3.56 Released 2/5/2018
Sending claims through Denti-Cal was not entirely working
InvalidMessage (texting) error was not deactivating patient for texting.
17.3.55(foreign) Released 2/5/2018
17.3.55 Released 2/5/2018
(Enhancement) Added appointment color override to patient notes.
Patient merge message box text had a typo
17.3.54(foreign) Released 2/1/2018
17.3.54 Released 2/1/2018
Appointment types, sometimes when entering a large number of procedure codes into an appointment type the program would throw an error.
Insurance plan billing types sometimes saved the wrong billing type
WebMD shows an error when archiving reports for different years
Income transfers would sometimes show allocated paysplits in the list of charges.
Edit email address window, when a blank username is saved it can cause errors in other places
Tooth Chart Slider, was not showing extractions correctly after completed date
17.3.53(foreign) Released 1/31/2018
17.3.53 Released 1/31/2018
(Enhancement) Payment window, in rigorous accounting mode and performing income transfers, allows access to the old Payment Split Manager to income transfer specific procedures.
Claim Proc window sometimes erroneously reported that credits were greater than the fee
Translations, Appt View Edit was missing grid title translations
(Enhancement) Loading some modules could be slow on large databases
17.3.52(foreign) Released 1/30/2018
17.3.52 Released 1/30/2018
Denti-Cal test URL updated.
17.3.51(foreign) Released 1/30/2018
17.3.51 Released 1/30/2018
Requesting electronic benefits would sometimes cause a UE.
eReminders - texts did not consider 'allow eMessages for appts w/o clinics' preference
Insurance, sometimes dropping an insurance plan was slow on large databases.
17.3.50(foreign) Released 1/26/2018
17.3.50 Released 1/26/2018
Account Window, sometimes the procedure select window appears when it shouldn't
All hideable program links were being forced to hidden.
ToSerializableDictionary threw a cast exception
CPOE radiology proc alerts would not get created due to an invalid cast exception
ERA secondary claims popup was not showing sometimes.
Aging with writeoff estimates aged would incorrectly omit values if run for a historic date and the claim was received after that date.
Middle tier, eServices Setup window was not correctly saving and loading the Lead Time for eReminder and eConfirmation Rules.
Opening the perio chart for an edentulous patient would cause an error
(Enhancement) Payment window suggestions will now suggest paysplits based on individual family member balances.
Payments were sometimes not showing that a patient owed a balance when the account showed that a patient had a balance.
17.3.49(foreign) Released 1/22/2018
17.3.49 Released 1/22/2018
Making a payment caused an error
17.3.48(foreign) Released 1/22/2018
17.3.48 Released 1/22/2018
While upgrading a database, if a computer has never connected an exception can occur
eRx unnecessary web calls removed for efficiency.
Middle tier, changing the priority on a saved TP procedure would throw an error
Middle Tier, combining operatories would throw an error
Insurance Plan List report Total was always 0.
Could not close the ERA picker window sometimes
Removed the ClaimDelete permission from global date lock.
Payment window, selecting specific procedures or checking to prefer current patient weren't behaving correctly sometimes.
Payment window, when claimprocs have an insurance paid amount as well as an insurance paid estimate and the status is not received, procedures could show as not owing anything.
Middle Tier, running DBM would throw an unhandled exception sometimes.
Middle Tier, moving an appointment would throw an unhandled exception sometimes.
17.3.47(foreign) Released 1/18/2018
17.3.47 Released 1/18/2018
PayConnect, processing a refund would sometimes not show the correct amount.
(Enhancement) Payment window can now prefer paying the current patient's balance over other family member's.
Procedures with claimprocs to non-existing insurance plans could not be deleted and would throw an error
Billing report exception did not report specific error
Payment window, when doing income transfers, allocating historical payments to procedures with income transfers was causing issues.
Payment window, when claim payments are taken by total, the claim payment would be used to pay off other family member's procedures instead of the patient on the claim sometimes
Payment window, when performing income transfers, adjustments would be disregarded sometimes.
17.3.46(foreign) Released 1/17/2018
17.3.46 Released 1/17/2018
Payment window, when paying claims as total with writeoffs, the patient could show as having amount owed when they shouldn't.
PayPlan charges showed old charges in outstanding when the guarantor was not in the patient's family
Ortho chart had no way to delete duplicate entries from orthochart
Creating a pre-auth using a plan that was not in use by a patient would sometimes throw a UE.
17.3.45(foreign) Released 1/17/2018
17.3.45 Released 1/17/2018
Invoices did not display prepayments made the same day
Claim Edit, window size was too large on minimum supported screen resolution.
17.3.44(foreign) Released 1/16/2018
17.3.44 Released 1/16/2018
FQHC Sealant Report did not run properly
PatientGenderLetter claim form item used the subscriber's gender
Sending billing statements would throw an exception if creating the PDF was unsuccessful
Procedure notes did not display autonotes correctly sometimes.
(Enhancement)Procedures, security checks now use ProcDate.
InsSubInvalidSubscriber DBM did not fix deleted patients who were subscribers
Schedules, having schedules repeated over a very high amount of years caused slowness in the appointments module sometimes.
Double clicking the send button in webmail would cause OD to freeze.
Web Sched, the loading bar for mobile devices was hidden behind the calendar widget.
17.3.43(foreign) Released 1/11/2018
17.3.43 Released 1/11/2018
Routing slips, a 'misc' field with no functionality existed.
Payment window, clicking "Add Partials" on an income transfer will create splits for incorrect amounts.
Insurance payment window grid did not display correctly sometimes.
AutoNotes, removing prompts would sometimes throw a UE.
AutoNotes, back button would move incorrectly when prompt multi response was resized
Unfinalized Insurance Payments column headers were wrong when clinics were disabled
Clicking generate on the auto ortho tool with no rows selected brought up a message box with a spelling error
Having a default procedure note would sometimes throw a UE.
Edit Insurance Plan window was taking a long time to close for plans with a lot of subscribers.
DirectX tooth chart was showing dark teeth in Windows 10 when using integrated graphics sometimes.
(Enhancement) Payment window allows hiding of paysplit information.
Updating, sometimes very old versions of Open Dental databases would fail before updating.
Appointment Views, rearranging appointment views sometimes did not keep the selected view.
Production and Income report did not display correctly sometimes.
17.3.42(foreign) Released 1/10/2018
17.3.42 Released 1/10/2018
Tasks, double clicking a stale task list would sometimes cause a UE (rare).
Sheets, tabbing to comboboxes did not work.
Receivables Breakdown reports was not taking production and income from hidden providers into account.
Payment window, the window may be slow to load when creating income transfers sometimes.
(Enhancement) Option to show splits grouped by provider (or not) on payment report
Payment window, when performing income transfers the amounts could be incorrect sometimes.
17.3.41(foreign) Released 1/9/2018
17.3.41 Released 1/9/2018
Attempted fix, Account module loading was slow sometimes.
Account Module, added translations in the account module.
Editing a payment split sometimes did not allow to select another family.
Account module, the Select Patient grid would take a while to load for large families.
Payment window displayed "Split totals must match payment amount" incorrectly for some foreign users
Mobile Web, loading the Operatories module would time out for large offices sometimes.
17.3.40(foreign) Released 1/8/2018
17.3.40 Released 1/8/2018
Permissions, clicking 'Set All' did not check the report permission.
Recalls, child prophy recall appointments were getting adult prophy procedures attached.
UE was thrown after running DBM, when refreshing caches
ERA window had error when there were no claims on an ERA.
DirectX tooth chart was showing dark teeth on integrated graphics cards until refreshed once.
17.3.39(foreign) Released 1/4/2018
17.3.39 Released 1/4/2018
Payment plans, payments still prompt to attach to payment plans that are closed.
(Enhancement) Query favorites window does not consider variables that start with an underscore when parsing SET statements.
Users were unable to hide fee schedules sometimes.
When E-Claims Reports had been retrieved in the last minute, there was no notification to the user when they clicked "Retrieve"
Running procedures report sometimes caused an error
When searching tasks the "Include Task Notes" checkbox did not consider the tasklist filter.
Running writeoffs report caused an error when 'using procedure date' was selected
Claim Payment Total window, total summaries did not match the grid columns.
Send Claims window would show a popup for a report path when not set.
(Enhancement) Query favorites row was not highlighted after editing
(Enhancement) Payment window, charges grid when performing income transfers is now more intuitive.
By Total insurance payments window would sometimes throw a UE.
UE was thrown when running Standard Broken Appointments report on middle tier
Skipping Auto note prompts would sometimes throw a UE.
(Enhancement) Changed Rigorous Account and Auto Split Logic defaults.
Web Sched ASAP, sending texts gave incorrect error message
Payment window, when transferring a credit only, the amount would be positive when it should be negative.
17.3.38(foreign) Released 12/28/2017
17.3.38 Released 12/28/2017
Having a very narrow task list area would cause other windows to not open
Web Sched New Pat, the first question could be re-answered sometimes.
When scheduling a recall appointment, sometimes the provider for the appointment is incorrect
Insurance Aging Report, was not showing the progress bar before running the query
Canada, importing fee schedules would enter fees as 00,00 when computer was set to French Canada
Clicking 'History' on a task that had been deleted caused an error
17.3.37(beta)(foreign) Released 12/27/2017
17.3.37(beta) Released 12/27/2017
Selecting an Rx would sometimes throw a UE.
Payment plans, closing a payment plan of type "AgedCreditsOnly" did not give the user the option to cancel.
Insurance Payment Plans window did not show updated "Paid so far" and "Principal paid so far"
Payment Plans, PayPlanCharge types did not show up in Outstanding Charges when payment was made by someone other than payplan guarantor
(Enhancement) PayConnect, increasing timeout length to 2 minutes when running a card on a terminal
Automated emails, phone numbers were sometimes not formatted.
Appointments were sometimes set with the wrong status.
Too many messages appeared when CDA limit was reached and 'New Claim' button was clicked
Extra spacing in commlogs made it difficult to find them in searches
Creating an unscheduled appointment with a lab case would sometimes throw a UE.
Allocating Unearned, the payment window will show incorrect split amounts sometimes
Printing an etrans acknowledgment threw an error when the message was too short
Recalls, appointments would sometimes have the incorrect procedures attached (rare).
User setup, 'Create password' button sometimes has the wrong verbiage (rare).
Pay Split Select window, grid was incorrectly labeled 'Invoice Items.'
XWeb was not able to be enabled if XCharge was not also enabled
Accounting, colors would fail to get set correctly for users over Middle Tier.
Patient Select Window, if no default practice provider is set, clicking Add Patient for a clinic with no default provider would cause a UE.
(Enhancement) Modified ortho age limitation to use the ortho insurance category.
Discount Plan Merge, couldn't merge discount plans if they have the same fee schedule.
Option for 'Show ! at upper right of appts for ins not sent (might cause slowdown)' was worded incorrectly
Frequency limitations were not evaluating correctly for exam and BW procedures.
(Enhancement)ERA Procedure Paid window, now shows more remarks when entering payment and now shows patient name in title bar.
(Enhancement) Aging filter to optionally include accounts with a zero balance but with insurance estimates for outstanding claims.
Message box buttons were misleading for "Insurance plans default to assignment of benefits" preference
17.3.36(beta)(foreign) Released 12/19/2017
17.3.36(beta) Released 12/19/2017
When closing, sometimes an exception is thrown due to folder access permissions
Error when importing clearinghouse reports and unauthorized to delete processed files.
Adding a new clinic sometimes appeared with incorrect patient count
No explanation was given for recent override behavior changes with the fee increase tool
Middle Tier Ortho Chart, every key stroke was making a web call which caused slowness.
(Enhancement) HQ Only, allow all users into the Conference Rooms window.
Blockout copy paste sometimes erased future blockouts
EConnector stats was not updating in some cases
17.3.35(beta)(foreign) Released 12/15/2017
17.3.35(beta) Released 12/15/2017
Canadian lab cases would sometimes not consider the associated procedures percentage override.
Claim, could not create a claim sometimes.
Appointment Edit window would sometimes bypasses security checks.
If a clinic did not have any fees entered on a fee schedule, it would use a fee of 0.00 for everything
Setup wizard fee schedules did not show text for all valid import formats.
Mobile Web had issues scrolling when selecting a patient on iOS devices.
Could not create a prepayment sometimes.
Quick Paste Notes were ignoring case.
When a fee schedule did not have default fees, trying to access a fee for a clinic would throw a UE
Carestream with OrthoTrac bridge would sometimes not launch.
Canadian Lab Procedure, creating a claim would sometimes not assign the correct provider.
Canada Lab Procedures, "Update Fees" would sometimes clear the fee.
Clinics window Move button required a permission that you can not assign.
ApptViews, item orders did not update correctly sometimes.
Blood pressure readings, leaving height and weight blank would auto populates with 0 when saved.
An inssub pointing to an invalid ins plan would sometimes not be fixed by DBM for Pat
(Enhancement) Added new columns to the Payment Plans Report
ERA window right click "Go To Account" did not work correctly after grid was sorted by any column.
17.3.34(beta)(foreign) Released 12/12/2017
17.3.34(beta) Released 12/12/2017
Payment plans, bold line indicating current date was sometimes incorrect.
(Enhancement) Include "Payment Plan Total Tx Amt" in Lock Date window description label.
Tasks, changed tasks will sometimes fail to appear in Users' 'New For' tab.
Ortho Chart, grid rows that had only comboboxes were slightly shorter than they should have been.
Move appointments resend confirmations weren't handling broken or unscheduled appointments.
Retrieving reports for EDS would sometimes lock up Open Dental
Wiki page history would sometimes cause an out of memory error if there were a lot revisions.
Marking a task done in the chart module can sometimes result in an error due to a concurrency issue.
Printing the appointment schedule would sometimes throw a UE.
(Enhancement) Hidden clinics were visible when clicking on 'Clinics' if a user had over 30 clinics.
Appointment report was showing all Patient ages as 1 and all Appointment Times as 12:00.
ERA 835s window would sometimes causes a UE when opening with Delta Dental ERAs.
Aging of AR, insurance payment plan credits will sometimes associate to the incorrect patient.
(Enhancement) Aging of AR, option to show query string.
Payment Plan preference wording changed from "Traditional" to "DoNotAgePaymentPlans".
Appointment Module, operatories were not showing dynamically scheduled providers.
17.3.33(beta)(foreign) Released 12/11/2017
17.3.33(beta) Released 12/11/2017
Appointments with a start time after the end of the Automatic Send Window would not receive eReminders or eConfirms
Canada, loading the Appts Module would throw a UE due to translations (rare).
Patient Portal, changing password did not update the local cache
Storing Images via SFTP would sometimes throw a UE when accessing the image module.
eCW users were experiencing slowness in the chart
17.3.32(beta)(foreign) Released 12/7/2017
17.3.32(beta) Released 12/7/2017
On new installation without administrator, an exception can be thrown sometimes
In the edit claim window, claim export directory wouldn't be created sometimes
Payments, deleting a paysplit for an adjustment would cause the adjustment to disappear sometimes.
Quick Notes, pasting a web link with the same characters as a quick note would cause the quick note to populate in the middle of the link.
Tasks, when pressing "Send to me" the task could appear in someone else's inbox sometimes.
Made the trial installer file size smaller.
Number barred from texting alert, when opening the Edit Patient Information window the OK and Cancel buttons did not work
Appointment Module, having lots of schedules and blockouts would cause slowness.
Database Maintenance Pat InsPlanInvalidNum did not fix an inssub with invalid PlanNum
(Enhancement) Efficiency improvements to the non-CPOE radiology procedures alert thread.
Production and Income report, total dollar amounts for production and income greater than or equal to 10,000,000.00 would truncate the cents.
Account Module preference, moved the "Credits greater than proc fee" pref under the insurance tab.
Treatment plan presentation statistics report would throw an error when run over Middle Tier.
17.3.31(beta)(foreign) Released 12/5/2017
17.3.31(beta) Released 12/5/2017
Appointments module would throw an exception sometimes.
17.3.30(beta)(foreign) Released 12/5/2017
17.3.30(beta) Released 12/5/2017
Payment plans, when in AgedCreditsOnly mode, closed payment plans with a balance on them would still appear in the patient's account module
Creating a void payment sometimes created a payment with $0 amount and non-matching pay splits
Database maintenance had a spelling error
Changes to the rigorous accounting preference were being made under the Accounting permission.
Daily Procedures Report caused an error when connecting through middle tier
Appointment Module would take a while to load sometimes.
Global update fees tool would set some fees to zero incorrectly
17.3.29(beta)(foreign) Released 12/4/2017
17.3.29(beta) Released 12/4/2017
eConnector would sometimes stop working.
17.3.28(beta)(foreign) Released 12/1/2017
17.3.28(beta) Released 12/1/2017
Patient Clones were not being converted over to the new clone system when the patient has symbols in their names.
Appointment Edit window, adding procedures via the Quick Add List was slow sometimes.
Appointment Edit window would take a while to close sometimes.
Chart Module, charting procedures for multiple teeth was slow sometimes.
Account Module, adding multiple procedures via Quick Procs was slow sometimes.
Treat Plan Module, clicking the Update Fees button was slow sometimes.
Recalls, creating a new recall appointment was slow sometimes.
Appointment Edit window, using appointment types was slow sometimes.
Chart Module, completing an appointment with a lot of procedures was slow sometimes.
Frequencies, checking frequency limitations was slow sometimes.
Account Module, creating a claim was slow sometimes.
Account Module, deleting a claim was slow sometimes.
Claims, calculating and updating estimates was slow sometimes.
17.3.27(beta)(foreign) Released 11/30/2017
17.3.27(beta) Released 11/30/2017
When processing a void payment, the splits would not match and the payment window would close immediately.
Middle Tier, loading the Chart module would be slow for patients with many procedures
Commlog, added a button to edit auto notes.
Public screening, sheets with checkboxes for MissingAllTeeth, ExistingSealants, EarlyChildCaries, etc. wouldn't display their status in the screening window.
Operatory titles were sometimes not displaying in the Appt Module
(Enhancement) Benefits request error message is now more descriptive.
(Enhancement) Web Forms, made the birthdate validation logic more strict.
Procedure Code Edit window takes a long time to load sometimes.
Sheets were able to be deleted without sheet delete permission
Main sidebar would sometimes throw an out of memory exception (rare).
eConfirmations would sometimes send multiple times when a database table was crashed
Computing Estimates for patients with PPO plans was slow for large offices sometimes.
17.3.26(beta)(foreign) Released 11/28/2017
17.3.26(beta) Released 11/28/2017
The task search filters"Include Completed" and "Include Task Notes" did not work as expected.
Updated the database documentation.
Canadian customers could not view procedures on saved treatment plans.
17.3.25(beta)(foreign) Released 11/28/2017
17.3.25(beta) Released 11/28/2017
Add Many Patient window would throw an error if the default practice billing type was hidden
Claim procedures were sometimes not properly marked as 'Do not bill to insurance'
EHR, the Measure Calc report for Electronic Access View Download Transmit did not include events after the reporting period
When using the "Show legacy repeating tasks" preference, tasks would sometimes create copies of themselves unnecessarily.
Reconciles, typing "0.00" into the "Find Amount" field would match all transactions.
Right-clicking an operatory to pull up information would sometimes take a long time.
17.3.24(beta)(foreign) Released 11/27/2017
17.3.24(beta) Released 11/27/2017
In Sheet Setup window, double-clicking a row occasionally caused an error
Open Dental was still opening behind other applications
Replication, too many computers were acting as the replication monitor
(Enhancement) OD HQ only, adding a new status for Triage Coordinator / Responder.
2018 ADA code descriptions included some invalid characters
17.3.23(beta)(foreign) Released 11/22/2017 (This version has a conversion script that will cause a backup to occur)
17.3.23(beta) Released 11/22/2017 (This version has a conversion script that will cause a backup to occur)
ASAP List Setup, setting the patient text limit to blank for a clinic did not save it.
Claim procedure providers were not matching procedure providers when creating claims.
Middle Tier, clicking on a saved treatment plan caused an error.
Upgrading to or past 17.3.1.0 was failing when using Gallera.
Database Maintenance, an unhandled exception would occur when running PatPlanOrdinalTwoToOne in rare cases.
Middle Tier, loading the Treatment Plan module was slow on patients with many procedures
17.3.22(beta)(foreign) Released 11/20/2017 (This version has a conversion script that will cause a backup to occur)
17.3.22(beta) Released 11/20/2017 (This version has a conversion script that will cause a backup to occur)
(Enhancement) Improvements to the insurance edit log.
(Enhancement) ADA codes for 2018 required update.
17.3.21(beta)(foreign) Released 11/17/2017 (This version has a conversion script that will cause a backup to occur)
17.3.21(beta) Released 11/17/2017 (This version has a conversion script that will cause a backup to occur)
PPO medical insurance did not use the correct fee when updating fees in the Treatment Plan module
Claim Snapshots were getting orphaned when canceling out of new claims.
Billing List, patients with a closed payment plan sometimes show up even when their balance is $0.
Texting from Singapore did not bill properly in some cases
Appointment History, the text on the "Go To Appt" button changed to "Go To Appt Date".
Treat Plan Module, The 'Estimate as of" sometimes did not calculate correctly.
Operatories window, selecting 'All' clinics would only show unassigned clinics
Invalid insurance plans would sometimes be created if multiple users were modifying a single insurance plan at the same time or errors occured during the creation of a new insurance plan (rare).
Billing window, sometimes sending large numbers of statements caused an error.
Frequency limitations would warn users incorrectly if the procedure's tooth range was blank.
When creating an existing other procedure estimates were being calculated when they shouldn't. This prevented users from editing or deleting existing other procedures without throwing an error.
Claims for clones were displaying a claim relationship error for X837 4010
EServices Setup, closing out of the setup would throw an exception when Web Sched New Pat Appt used a hidden Appt Confirmed preference.
(Enhancement) DBM would not warn users with many open workstations before running fix tool
Central Manager, if there is a version mismatch an error would occur sometimes.
Editing a sheet in the Sheet Fill window would not allow tabbing
(Enhancement) Update the AppointmentNoteTooManyNewLines DBM to handle too many tabs in a note.
Web Sched New Pat, the Allow Children preference was sometimes being ignored when scheduling a new appointment.
Running DBM on Middle Tier sometimes threw an error on SecurityLogInvalidFKey
(Enhancement) Record eConnector statistics for multiple eConnectors
Clearinghouses, passwords would not get cached correctly over middle tier.
Middle Tier, adding a new insurance plan by using Pick From List would fail sometimes.
(Enhancement) Appointment edit window now displays the operatory of the appointment in the title bar.
(Enhancement) Hovering over operatories and provider bars in the appointment module will now show a tooltip with the OpName/Provider Abbr.
Composing AutoNotes, added the ability to insert Autonote by double clicking.
(Enhancement) Trial version can no longer be installed on unsupported Windows versions.
(Enhancement) When merging providers, users were not able to re-merge deleted/hidden providers into active providers.
Optimized the "Update Provs on Future Appts" tool.
Reseller Portal, trying to generate a registration key was causing an error.
17.3.20(beta)(foreign) Released 11/13/2017
17.3.20(beta) Released 11/13/2017
Mobile Web, search by patient name did not allow for both first and last name search.
Daily P&I report was filtering out negative supplemental writeoffs.
Insurance Edit Logs, viewing logs would throw an error over Middle Tier.
Discount Plans, when the fee schedule for the plan has no fee for a procedure, an adjustment for the full amount would be made.
Insurance aging report, totals sometimes did not match the standard aging report.
(Enhancement)Trim whitespace from user input when importing sheet fields for medications.
An error would happen if a patient's billing type was not set and an automation condition was based on billing type.
The fee schedule list did not correct item orders when closing which left the possibility for duplicates to occur.
Fixed control anchors on the commlog and webform setup windows.
(Enhancement) Web Sched ASAP would create an unnecessary commlog when sending emails.
Oracle upgrade script was failing.
Internal MultiRx sheet had the wrong patient address field.
Printing multi rx, updated error message when sheet is invalid.
Time Cards would throw an exception when calculating week totals for weeks with invalid clock events.
Aging of AR Report, the clinic displayed in the report would be incorrect.
HL7, inbound messages with incorrectly defined separation characters would fail instead of using the default characters.
(Enhancement) Enhanced auto notes windows to be more intuitive.
ERA edit window would sometimes show wrong patient names after clicking "Finalizing Payment".
Ortho, "months remaining" continued to increment into negative numbers after the patient's treatment had ended.
Exclude Clones pref for the Ins Verify report did not exclude clone patients sometimes.
Patient Specific DBM was causing all caches to refresh.
Importing an EOB would sometimes throw a UE.
Task Edit, auto note button did not check permission.
17.3.19(beta)(foreign) Released 11/7/2017 (This version has a conversion script that will cause a backup to occur)
17.3.19(beta) Released 11/7/2017 (This version has a conversion script that will cause a backup to occur)
Deductibles for specific code were sometimes off by a dollar.
Edit Recall Type, When adding procedures on appointments, sometimes a dash is added in addition to the chosen procedure
Adding an appointment with an appointment type was selecting the wrong procedure.
Aging of A/R report, error occurs on window open sometimes.
Aging A/R report, selecting a clinic won't show results for the selected clinic.
(Enhancement) HQ Only - PhoneTrackingServer heartbeat monitor.
HQ only - MapHQ was not updating the triage coordinator correctly when switching between rooms.
HL7, doesn't require Person Location Type in location.
HL7, break an appointment via an SIU^S15 message.
(Enhancement) When viewing a statement in the More Options window if the user clicks Email in the Fill Sheet window the send mode now updates correctly.
17.3.18(beta)(foreign) Released 11/2/2017
17.3.18(beta) Released 11/2/2017
(Enhancement)eRx provider on prescriptions belonging to an external provider will now associate to a fixed hidden provider.
Statements, payment plans are incorrectly displaying paid interest as a credit.
Insurance, creating a new insurance plan was not displaying the insurance plan edit window.
(Enhancement)Users were not able to hide fee schedules when the fee schedules were only attached to deleted patients.
(Enhancement)Created a workaround for UpdateInProgressOnComputer preference sometimes not getting reset.
When evaluating frequency limitations the program would sometimes throw an error.
(Enhancement) Database Maintenance for Patient
(Enhancement) Open Dental will now print receipts for void and return transactions when using PayConnect.
(Enhancement) HQ Only - enhanced map with sites - Phase II
17.3.17(beta)(foreign) Released 10/31/2017 (This version has a conversion script that will cause a backup to occur)
17.3.17(beta) Released 10/31/2017 (This version has a conversion script that will cause a backup to occur)
Discount Plans wouldn't create audit trail entry for creating adjustment on completed procedures sometimes.
Payment window, when pressing Pay button it would replace all created splits with new splits.
Payment window, when clicking the "Pay" button it will sometimes add the payment amount to the splits when they are created if splits already exist.
Payment window, when using adjustments for income transfers, an error would occur.
Duplicate texts were sometimes sent out for automatic Web Sched recall
Query Parser, manually editing query text would sometimes cause a UE (rare).
Aging of AR Report, running the report from the "Headquarters" clinic would throw an error.
DirectX tooth chart was showing darkened teeth in Windows 10 when using extractions or root canals.
Claims, write-offs could be incorrect if a preauthorization was used to create the claim.
Refreshing a deleted task was causing an error.
Reducing default auto recall text batch size from 25 to 2.
"Hide Due Now" checkbox for account preferences was not displaying correctly
Text color for aged credits only due now did not match the "traditional" view
Audit Trail, deleting payments shows them as being $0
Claim estimates were sometimes not showing the correct insurance estimate in the Procedure Info window.
DirectX tooth chart pen drawing was not showing while drawing was in progress the first time after starting.
Legacy repeating task date type was unavailable.
DirectX sealant graphics on teeth were not on top of the tooth sometimes.
DirectX tooth chart D3DERR_INVALIDCALL error was happening when logging in or using remote desktop sometimes.
Insurance aging report title window was not named correctly.
(Enhancement) Limitations did not consider toothnum, surface, or toothrange on limitation procedures.
(Enhancement)Treatment Plans aren't updated when a patients payment plan is changed from insurance or discount plan.
Tasklists with large number of subscribers was causing slowness when adding new tasks.
Trying to add an operatory when 'All' was selected produced an error
Payment window, outstanding charges now display the selected total.
(Enhancement) HQ Only - enhanced map with sites - Phase I
17.3.16(beta)(foreign) Released 10/25/2017
17.3.16(beta) Released 10/25/2017
Insurance Aging report, results were including estimates that should not have been.
Fee Cache, hidden fees are causing OOM exceptions for larger offices.
MobileWeb does not create security log entry when creating appointment
Signup portal does would not reassign eServices when user changed from clinics off to clinics on
Statements, printing statements with zero balance would sometimes not show correctly.
When editing a completed claim procedure the copay override textbox did not default to the procedure's copay value when blank.
Treat' Plan module could take a long time to load when the patient had lots of treatment planned procedures.
Chart Module Toolbar, invalid HL7 defs could cause the toolbar to load incorrectly sometimes.
Planned Appt, scheduling a planned appt sometimes did not update the procedure(s).
Capitation Claim Procedures that are part of a claim could have their status set to something other than CapClaim.
Sheets, the static text insert field [currentMedications] was not showing eRx prescriptions sometimes.
(Enhancement) HQ Only - removed hover-scroll event from the TC combo box.
(Enhancement) HQ Only - added View Graph button to scheduling.
(Enhancement) Claim Forms did not have the updated ADA2012 J430D claim form.
17.3.15(beta)(foreign) Released 10/19/2017
17.3.15(beta) Released 10/19/2017
Perio chart, the Triplets checkbox was not able to be checked
Deleting an invoice from the billing list prevented an invoice from being created for that procedure again
(Enhancement) OD HQ Job Manager
17.3.14(beta)(foreign) Released 10/19/2017 (This version has a conversion script that will cause a backup to occur)
17.3.14(beta) Released 10/19/2017 (This version has a conversion script that will cause a backup to occur)
(Enhancement) OD HQ only, adding a prompt when claiming a VM that belongs to someone else.
Electronic Eligibility for Medicaid, Group Number was required, but Medicaid plans do not have a group number.
Clearinghouses, passwords were getting incorrectly hashed multiple times for users with clinics.
Graphical Reports, chart options display had a vague 'decimalPoint' option.
An appointment type with two of the same procedures did not add them both to the appointment
Popups, an error would occur when trying to get popups for a patient that no longer exists in the database.
Discount Plans window could throw an error when a discount plan was associated to an invalid adjustment type.
Triana bridge would sometimes crashes when it couldn't access the files needed.
Web Sched ASAP, time slots were not being created when no texts or emails were sent.
Web Sched ASAP History grid would not show any rows when clinics were not enabled.
Account module, selecting a claim with no procedures attached was highlighting unrelated items in the Patient Account grid.
(Enhancement)Improved working when global fee sched option is unchecked.
Patient Portal, lengthy error messages would show to the patient when the Care Summary Transmit button failed.
(Enhancement) Adding ability to print treatment plans using classic view.
(Enhancement) Payments could not be allocated to adjustments before procedures unless dated before the procedures.
(Enhancement) Incomplete Procedure Note Report results were sorted differently when run multiple times with the same filters.
(Enhancement) The Kiosk was allowed to be opened when there was no process signal interval set.
Time Card Manage, clicking Print Selected with nothing selected would cause an error.
The progress bar on the splash screen did not keep up with percentage label.
HQ only, added state to triage list.
Running A/R report for a hidden clinic would cause an error
The Claim Edit History permission had no UI.
Employee Schedules, invalid schedule rows showed up in the appointments module grid.
17.3.13(beta)(foreign) Released 10/16/2017
17.3.13(beta) Released 10/16/2017
Moving an appointment between operatories did not prompt the user to change the fee schedule when the preference "Procedure Fee Update Behavior" was set. As well as incorrectly overriding PPO percentage plan fee schedules.
The Unsent Claims report joined on the clinic table even when clinics were not enabled.
ERAs would write off the whole fee amounts when claim was denied.
Fees.DeleteMany was throwing an unhandled exception when passed an empty list.
Web Sched New Pat was allowing non-numeric values in some of the phone number fields.
Web Sched New Pat, appointment reason combo box was hidden.
No audit trail entry was logged when rigorous accounting preference changed.
Podium was not working sometimes.
E-Claims were sometimes failing if it could not find a corresponding X12.
17.3.12(beta)(foreign) Released 10/13/2017 (This version has a conversion script that will cause a backup to occur)
17.3.12(beta) Released 10/13/2017 (This version has a conversion script that will cause a backup to occur)
CCD Documents, the ethnicity segment defaulted to "Not Hispanic or Latino" even if the patient had their ethnicity set to "None" or "Declined to Specify".
Emailed Statements, 'From' address would be blank if email did not have information entered in the "Address of Sender" field.
When editing a clinic with the "Show Hidden" checkbox checked the edits would sometimes override existing clinics. (rare)
Insurance Verification List would throw an exception if invalid Verification Filters were set.
Changing tasks priority through right click menu would not make a history entry.
Middle Tier, saving changes in the Ortho Chart caused an error.
(Enhancement) Alert Category Edit window no longer enables the OK or Delete button for internal alert categories.
(Enhancement) Adding receipts to payments created from Recurring Charges.
(Enhancement) Internal Call Center Map - Adding new Avail tab
Repeating Charge Tool would sometimes throw a UE.
17.3.11(beta)(foreign) Released 10/11/2017
17.3.11(beta) Released 10/11/2017
(Attempted Fix) Web Forms, changes to sheet defs weren't correctly updating when saving changes from the Sheet Def Edit window.
Failed eConfirms text send does not update appointment status
Group Notes, manually charting a group note treated them as a procedure
Payment window, payment plan interest is counted as unallocated when paid.
(Enhancement) Canadian claim automatically EOB importing ignores plans when "Assignement of Benefits" is checked.
Task reminders of type once were adding future reminder copies when marked done.
ERA window, preauths are no longer considered in ERA status and should not affect finalizing checks.
ERA claim matching now better identifies split claims.
Web Sched ASAP may send text when not ok
(Enhancement) Canadian receive EOBs no longer mark claims and procs received.
Recurring charges, audit trail would list payment amount as $0.00 for payment plan payments
Patient Portal, Login would throw StartIndex error sometimes
Email security permissions were sometimes blocking authorized users from sending emails (extremely rare).
Email compose was causing an error for new email addresses if being accessed from an underprivileged Windows user.
(Enhancement) EOB Claim Details window, you can now print EOB details.
ERA window would sometimes runs out of memory and throw a UE.
EHR, tobacco cessation scale label showed incorrect values.
The copying update files process would sometimes incorrectly identify an error as a max_allowed_packet error.
Sheet Fields sometimes overlap when an empty grid is removed.
ERA Edit window, right clicking attached claims row now allows "Go To Account".
Void payments sometimes gave "Key is not present" error when opening the payment
Module preferences, "Patient Payments allow future dated debits" was worded incorrectly.
Sales Tax Percentage preference was being forced to two decimal places. E.g. 4.166% turned into 4.17%
Renaming an account sometimes caused an error
Graphical Reports, "Reset AR Graphs" button was not showing.
ERAs would duplicate when formatted incorrectly.
(Enhancement) Clinics, user can now move patients to no clinic (HQ).
Enhanced the invalid County warning message.
Message Box, copying the message box would sometimes throw a UE.
(Enhancement)Repeat Charges was allowed to run simultaneously, resulting in duplicates
Kiosk, the print and email button would sometimes be visible in kiosk mode.
17.3.10(beta)(foreign) Released 10/5/2017
17.3.10(beta) Released 10/5/2017
Task List Block Manager window, some tasks are double added, causing blocking conflicts
Task Edit Window, if someone else changed the task the user was stopped from saving the task
Send To Me & Create Commlog, removed marking task done automatically.
The Unsent Claims Report was missing form resize buttons and had right click options that didn't make sense in the given context.
Silently updating did not read the MySQL password correctly.
Edit Claim window, adjusted the total summaries to match the grid columns.
Sheet Fields that overlap each other had the potential to move farther down the sheet than desired.
FormBilling progress bar sometimes did not update the current statement number.
ERA 835s window, double clicking the grid would cause a UE when grid is empty.
Executing a query with a semicolon in the comments required the Command Query permission when it should not have.
Canadian preauths would select wrong procedures sometimes.
(Enhancement) Checkbox to also update writeoffs was not visible.
Image module, accessing the image module would sometimes throw a UE.
Daily Patient Portion Uncollected Report was showing results for all clinics even though the user only had access to one clinic.
eRx button sometimes reported Internet Explorer not installed when it is.
PayConnect recurring charge would occasionally display "A token no longer exists" when trying to process a payment
Web Forms Setup was not accessible in the setup menu and did not require the setup security permission.
Running the Adjustments report when clinics were not enabled displayed incorrect results
(Enhancement) Task control, right click set priority functionality added.
Operatories, add operatory button did not default to the currently selected clinic.
Group Note grid did not show correctly sometimes.
Enhanced the Proc Appt Colors window label.
Payment window, having an amount of 0 wouldn't allow attaching charges using the Pay button.
(Enhancement)ActiveDirectory login only accepted a single LDAP Path format.
Printing the Outstanding Insurance claim report would sometimes run off the page.
Patient search would not show all patients for a specific clinic sometimes.
Removed the show transactions since zero balance checkbox when creating an invoice.
Recall postcards would sometimes break when trying to print preview from recall list.
Ortho Chart would sometimes throw a UE.
Changed Treatment Finder report to use treatment planned date.
Default interval for receiving ins reports did not save after change was made
Sending a text from the ASAP list would give an error stating "Number is not numeric".
(Enhancement)Better error logging of sporadic DirectX Graphics issues.
17.3.9(beta)(foreign) Released 10/2/2017
17.3.9(beta) Released 10/2/2017
Auto Code Prompts, maxillary prompts were never showing from the Chart module.
Mobile Web, unscheduled and planned appointments did not display clearly in the patient's appointment list
DBM method DatesNoZeroes sometimes threw an error
(Enhancement)ERA detach multiple claims in claims paid grid using the Detach Claim button.
Appointments for patient window, switching between family members would sometimes throw a UE.
Insurance Verification List, right-clicking a row would throw an error.
When texting from the ASAP list, the manual text template was not getting picked up
Alert Subscriptions can run out of memory and cause a UE.
Web Sched, sometimes less than 3 months worth of available time slots would be displayed.
ERA edit window was failing to load with error when all claims on the ERA were preauths.
ERA finalize payment button was failing with error when all claims were detached from the ERA.
DBM Tool Recalc Estimates, estimates could be generated for wrong patients and coverage.
Mobile Web had issues scrolling when selecting a patient sometimes.
Changing the time on a workstation and running repeating charges may not add procedures correctly
Completing a void or return was creating a payment with no paysplits
When clicking an insurance payment from the edit claim window and using middle tier the program would throw an exception.
Task edit window's description textbox was too small.
Broken Appointments, error happens when patient has discount plan sometimes.
Canadian labs estimates did not set the date entry correctly sometimes.
Deleting multiple procedures from the treatment plan module would sometimes cause an error.
Time card manage, "Benefits" button was visible when it should not have been.
Insurance Plans, opening insurance information would sometimes throw a UE (rare).
When accessing fees, sometimes the program might give the "Unable to fill fee cache" error
17.3.8(beta)(foreign) Released 9/26/2017 (This version has a conversion script that will cause a backup to occur)
17.3.8(beta) Released 9/26/2017 (This version has a conversion script that will cause a backup to occur)
ERA window, double clicking a row in 'Claims Paid' would cause a UE sometimes.
The progress bar window sometimes caused Open Dental to show behind other applications.
Task Note Edit window, the Auto Note button was not properly anchored
Billing list, statements would sometimes show the wrong dunning message.
When entering a payment if the payment was new and a CC was charged. Clicking the delete button would not void the payment like cancel does.
Loading the Treatment Plan module was slow for large numbers of fees.
(Enhancement) HQ Phones, created a conference room edit and manage window.
Fee Cache throwing null object reference error on middle tier
(Enhancement) Referral Analysis report could not be run as landscape.
(Enhancement) Broken appointmed report showed the title above the report grid instead of the date ran.
(Enhancement)Indices added to claimproc.DateSuppReceived, procedurelog.DateComplete, and patient.SecDateEntry columns.
17.3.7(beta)(foreign) Released 9/22/2017
17.3.7(beta) Released 9/22/2017
Billing, Progress window was using an incorrect layout.
eConfirmations would sometimes create mutliple CommLogs for same patient
ERA finalize button was showing an error message rarely.
ERAs window was loading slowly for large and poorly formatted ERAs.
17.3.6(beta)(foreign) Released 9/21/2017 (This version has a conversion script that will cause a backup to occur)
17.3.6(beta) Released 9/21/2017 (This version has a conversion script that will cause a backup to occur)
Task Reminders, are being created with no notes if they are created from an existing task.
Creating a claim would sometimes throw a UE.
OD HQ only, voicemails older than 30 days were not getting deleted.
Creating a clone patient would sometimes throw a UE.
Payment Plans, reclaculating after clearing the schedule was causing an error
17.3.5(beta)(foreign) Released 9/21/2017
17.3.5(beta) Released 9/21/2017
Splitting an account, payment plans were sometimes not showing correctly.
Query Parser would fail in specific scenarios.
Canadian secondary claims would show error on send when a primary version 04 EOB was missing.
Complex Report Window, Attempting to print without a default printer would cause an error
Task List subscriptions, sometimes tasks are not blocked even though they are in a sub-list a list that is blocked
Ortho, automatically generated claims' 'Months Remaining' field is sometimes incorrect.
Feature Requests window had some anchoring issues.
Insurance, attempting to save a plan tied to a hidden fee schedule would cause an error.
Appointment Module, the highlight when appointments are selected cover over corner elements sometimes.
Changing an appointment status would cause a UE sometimes.
Edit Insurance Plan, user would sometimes be able to edit an insurance plan without permission.
(Enhancement) OD HQ only, changing the colors for Offline Assist and Team Assist on the Call Center Map.
(Enhancement) HQ Phones, conference room reservation timer now counts down instead of up.
17.3.4(beta)(foreign) Released 9/20/2017
17.3.4(beta) Released 9/20/2017
Canadian carrier info was missing for Desjardins Insurance.
Appointments could be created/edited/moved to span multiple days.
Confirmation list, clicked on text but didn't have a text confirmation status, an error window would direct the user to the wrong location
InsVerifyTable would not work as intended sometimes.
The paysplit grid in the payment window would sometimes have rows below the visible area that could not be reached via the scroll bar.
Account Module, limited statements would sometimes include all insurance payments instead of the ones associated to the procedures.
(Enhancement) Appointment view late color won't override completed appointment color.
Insurance payment, the over allocation preference was not adding correctly.
Insurance Plans, clicking the 'label' button would sometimes cause a UE.
Recall list, attempting to send an email would sometimes UE.
Foreign reg keys were getting 'Invalid Key' error
(Enhancement) HQ Phones, conference rooms can now be reserved.
Fixed an issue with DirectX slowness on Windows 10 machines.
In Web Sched Asap list, the fadeaway message box is difficult to see
Dexis Bridge was not working
XDR bridge was not working
17.3.3(beta)(foreign) Released 9/15/2017
17.3.3(beta) Released 9/15/2017
Patient Portal last login field not being set
Secondary insurance wouldn't take into account if a procedure is not covered by primary insurance due to frequency limitation.
Billing List, clicking 'Edit Selected' would sometimes throw an error (rare).
Lock dates, global lock date was sometimes behaving incorrectly.
Procedures, signatures were sometimes being incorrectly invalidated.
Completed procedures with payments attach could be changed to a non-complete procedure status.
eConfirmations and eReminders, the aggregate message was using the Practice Phone and not the Clinic Phone.
DBM AppointmentCompleteWithTpAttached said it had a breakdown when it didn't.
Program Links menu item was in the wrong spot.
Patient payment, opening a payment would sometimes throw a UE.
(Enhancement) 835s now ignore manually detached claims from finalizing payment.
DatabaseMaintenance.DatesNoZeros was missing remoting role check.
(Enhancement) Canadian clearinghouses can now block EOB automatic amount imports.
OD Services were not installing on some servers
Marking a planned appointment as ASAP caused an error.
AutoComm would try to send messages even when HQ server was unavailable
Mobile Web had a blue line displaying vertically on the screen.
Treatment Finder window would UE when 'Amount remaining over' was used.
Statements, transactions since last zero balance would sometimes not get the correct date.
Creating a clone would sometimes throw a UE.
17.3.2(beta)(foreign) Released 9/13/2017
17.3.2(beta) Released 9/13/2017
PaySplits, couldn't have a provider selected and no procedure attached when not in "Enforced" mode.
OD HQ only, adding a phone number caused a UE.
Web Sched ASAP, when clinics were not enabled, sending messages caused an error.
Hitting email send caused OpenDental to freeze.
Tasks, sometime all tasks were blocked instead of specified tasks
OD HQ only, default behavior for overpayments will have a provider and no unearned type (opposite of normal behavior).
Internal, changed Job column to be smaller for tasks.
Web Sched New Pat was allowing non-numeric values in the phone number section.
(Unversioned) Signup Portal didn't fit all of the eServices in the window which caused the grid to not line up correctly.
17.3.1(beta)(foreign) Released 9/12/2017 (This version has a conversion script that will cause a backup to occur)
17.3.1(beta) Released 9/12/2017 (This version has a conversion script that will cause a backup to occur)
Patient Portal, web mail messages would sometimes be fetched incorrectly.
Pasting blockouts, the repeat button didn't check to see if there were existing blockouts when pasting
(Enhancement) EConnector transmit meta data to OD HQ.
Edit claim view ERA button wouldn't locate ERAs which are hard attached.
Long Query Favorites were sometimes cut off when saving.
Email Inbox would sometimes throw an error when no email addresses were set up.
Email Inbox would give an error when closed while downloading email.
Claimsnapshots were getting created with no ClaimType.
Web Sched New Pat, the progress spinner would sometimes not hide itself after finding time slots.
Web Sched New Pat, the date picker would throw an exception when no time slots were available.
Web Sched New Pat, when hitting Schedule Appt there was no validation for if a time slot was selected.
Web Sched Recall, when a time slot wasn't selected a message would be displayed but an attempt to schedule would still happen, causing multiple messages to display.
Insurance Plans, a hidden fee schedule assigned to a plan will appear as "None" in the Insurance Edit Window.
DBM, enhanced the log results for some of the checks.
Dexis bridge would sometimes not pull the correct patient.
Claim Payment, added preference for over allocation.
EOB amounts were off when imported for Canadian claims.
(Enhancement) Expanded drop down width of Pay Tracking in Enter Payment procs grid.
Long procedure notes would get cut off in the progress notes grid.
Improvements to the insurance verification module so as to better verify the amount of time available to verify a patient's insurance.
Pat num was removed from FormLetterMerge and replaced with Patient Name
Planned Appt Tracker and Unscheduled List, Code range filter doesn't correctly filter non-existant codes
Web Sched New Pat, attempted to speed up the time it takes to schedule an appointment.
Canadian eClaims, when importing EOB amounts a UE would occur sometimes.
Convert Script, when insverify and insverifyhist added the DateTimeEntry Column, the value was incorrectly set as blank
Add "force duplicate" function to Recurring Charge List
OpenDentalService would fail to create claimsnapshots.
Refresh task if it was edited by another user while it was open
Canadian claims would associate other procedures to the claim sometimes.
Web Sched New Pat, when displaying the app in an iframe within a website, the app would sometimes disappear on android devices.
Delete button was sometimes in the wrong location within the Auto Note Prompt Edit window.
(Enhancement) Skip button for auto notes would delete the prompt for future edits.
(Enhancement) Setting appointments complete, prompt to change the completed procedures provider.
(Enhancement)Edit claim window now shows original claim identifier.
(Enhancement) When a text is sent to an invalid number, an alert will be created and the patient's Text Message OK status will change to No.
(Enhancement) Added permission for replication setup.
(Enhancement) InsVerifyHist now tracks the user who verified.
ln the Appointment Edit window, sometimes the Family Balance was incorrect.
The vertical scroll bar would sometimes not display properly in multi-select combo boxes.
Added message box to inform users that the Transworld program link is not yet implemented.
Canadian EOBs, carrier issued proc amounts were wrong rarely
Long tasks and commlogs were sometimes being cut off.
(Enhancement) eServices Window would hide behind previously opened Window/program
Canadian EOBs, imported amounts were inncorrect when total payments rows were present.
Canadian EOB, labs date entry was not correct.