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Version 18.1 Version 18.2 Older Versions

Version 18.3

Known Issues
  • Middle Tier, long processes can cause a connection time out error sometimes

  • Database maintenance, some fixes show a variable amount of rows in the grid

  • Middle Tier, multiple UEs can show to the user when connection to the web service has been lost.

  • Editing a patient could cause an error sometimes

  • Middle Tier, Family module fails to load sometimes

  • Account Module, loading the family module was sometimes throwing an error with incorrect info

  • Carriers window (Canada only), clicking Update Carriers can import the carrier version number incorreclty.

  • Uploading Web Forms sometimes fail with a "Request Entity Too Large" error.

  • Middle Tier, the program locks up and goes unresponsive when connection to the web service has been lost.

  • Middle Tier, Windows shortcut key to snap to the side crashes the program when first opened.

  • ODThread, child threads don't maintain parent DbT connection settings.

  • Middle Tier, appointment bubbles don't display correctly sometimes when patient pictures are part of the bubble.

  • Account module grid order was non-deterministic for transactions of the same type and date

  • Patient Search Setup Display Fields, country is not spelled correctly.

  • Appointments, clicking Go to Appt Date does not select appointment for family members.

  • Insurance Claims window, sending batch claims can result in an error sometimes.

  • XCharge payments, the "Save Token" checkbox is sometimes disabled incorrectly

  • Middle Tier, UE when generating the billing list sometimes

  • Middle Tier, ParamCheckSClasses test fails on several methods.

  • DoseSpot, area code 595 was not considered valid.

18.3.24 (Beta) (US Release) Unreleased
  • (Enhancement) Manage Module messaging button text was misleading

  • New Patient Web Sched - Time slots don't show

  • Middle Tier, attempting access of Archive databases could cause critical errors.

18.3.23 (Beta) (US and Foreign Release) Released 11/12/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Clean up Nexmo logs after 90 days

  • When changing an appointment's time and selecting No on "Reset Confirmation Status?" may have resent the eConfirmation anyways

  • Sheet Edit, languages written in a right-to-left format did not display properly.

  • WebForms, submitting a webform without signing a signature box was resulting in a signature time.

  • Middle Tier, changing the username of the currently logged in user caused a critical error.

  • Rx instructions sometimes did not print using custom sheets

  • Invoice procedure select window, creating a new invoice sometimes did not show all procedures.

  • Update the text in the Security & Global Security settings window

  • (Internal) updated internal sheet defs to work with webforms mobile.

  • Issue with patient portal invites.

  • Patient Database Maintenance, double clicking to see breakdown results was not patient specific.

  • Printing could result in an error when the RPC server was unavailable.

18.3.22 (Beta) (US and Foreign Release) Released 11/8/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Sheet Tools, Exporting a custom sheet with images will prompt user that images must be manually copied in order to properly display when imported.

  • (Enhancement) Hidden adjustment types show on Daily Adjustments report when using All checkbox

  • (Enhancement)Allow HTML emails to use characters and tags that are not allowed in the wiki

  • Edit Split Window sometimes had incorrect information on amount remaining

  • Automated recurring charges would not run without checking "Allow Patient Portal Payments"

  • Running enterprise aging from the finance charge tool did not clear out the aging begin preference when finishing

  • SuperFamilies, Merged patients were showing in SuperFamily grid.

  • Middle Tier, supply order items were not showing sometimes.

  • Appointments, in Week view, appointment for a new patient could schedule on incorrect day sometimes.

  • Spell checking a textbox sometimes caused critical error

  • Middle Tier, when creating a new appointment, SecUserNumEntry was not set to the User on the Client.

  • Claim payment, creating a new payment would sometimes take a long time when the prompt for secondary claim feature was turned on.

  • Patient Portal, sending Web Mail gave an error

  • DentalXChange, the program did not send the provider's taxonomy code correctly.

  • Web Forms, Host Server Address could not be changed once set to an invalid address.

18.3.21 (Beta) (US and Foreign Release) Released 11/5/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Increased speed of the blockout cut-copy-paste tool for large databases

  • (Enhancement)Preference to Disable Saving Attachments When Using DXC

  • (Enhancement)Transworld, automatically send a suspend message when a payplan is created for a guarantor whose account is being managed by TSI.

  • joes test job

  • New wikipage with the same name as an archived one would sometimes not show the history correctly.

  • Edit Claim window, an error was occurring when there are no waiting or pending claims sometimes.

  • Sheets window had improper anchoring.

  • Texting using landline, replying to confirm appointment did not work

  • Transworld, if the OpenDentalService send time or repeat frequency is changed, the service would sometimes continue to send according to the original send time

  • DoseSpot, merging a patient would cause ambiguity between DoseSpot patient references.

  • ERA window, clicking ERA in the mange module results in an error.

  • Edit Claim window, clicking View ERA results in an error.

18.3.20 (Beta) (US and Foreign Release) Released 11/1/2018
  • Billing list wouldn't exclude patients with pending insurance when the exclude pending insurance checkbox was checked sometimes.

  • Canada carrier Pacific Blue Cross (PBC) secondary eclaims (COB).

18.3.19 (Beta) (US and Foreign Release) Released 11/1/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Move TransactionsWithFutureDates DBM to Old

  • (Enhancement)Sheets, prompt user to continue or delete when sheet cannot load due to invalid data.

  • (Enhancement)Iteratively switching providers from NewCrop to DoseSpot

  • ERA window, using the right click Go To Account option could result in an error when the claim had been deleted.

  • Database Maint, running the Fix for the method "PaymentMissingPaySplit" would lock up the program sometimes.

  • Merging patients within family did not always set guarantor correctly

  • Clicking delete on a prescription from the Rx window could have caused an error

  • Income Transfer Manager, when claims are paid by total suggested transfers could still show after a transfer is performed sometimes.

  • When no longer using clinics, the ASAP list may have incorrectly said the office is not signed up for Web Sched ASAP

  • Made the "After Appointment" radio buttons invisible for eReminders and eConfirmations

  • Auto notes, one response prompts with autonotes did not show the response text sometimes.

  • Changing an existing task to a reminder task didn't remove it from the toolbar task count

  • Clinic column showed in SendClaims window when clinics turned off

  • Statements, error deleting when an associated document had already been deleted.

  • Patient Status Setter Tool did not disable recalls when setting patients to inactive

  • Email templates, Edit Text button would sometimes erase or replace text with previous or blank values

  • Middle Tier was registering for MySQL connection lost events when it shouldn't.

  • Web Sched ASAP - User could send ASAP invite over blockout marked not to allow scheduling

  • Emails, canceling out of a template edit caused a UE sometimes.

  • ERA payment entry, writeoffs were created when they should not be sometimes.

  • ERA payment window, total payment lines with remarks would put one character per line sometimes.

  • eConfirm did not re-use 'C' response when it could

  • DentalXChange attachments, the program did not warn users that .pdf files are not supported.

  • ERA window, denied claims were being grouped with paid claims, causing incorrect financial sums.

  • New sheets were able to click the "Change Pat" button.

  • (Enhancement ) Patient Status Setter window had a date range and only a since date since was needed.

  • ERA 835s window, 835 rows would show as Finalized when they should not sometimes.

  • Fixed benefit plans didn't calculate procedures correctly for downgrades.

  • ERA payment entry window, supplemental payments had writeoffs when they should not.

  • Employees setup wizard did not immediately add a newly added employee to the grid

  • Perio Module, an exception was thrown when a tooth row is clicked on sometimes.

  • Locked procedures could have date edited when editing a group of procedures

18.3.18 (Beta) (US and Foreign Release) Released 10/25/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Show Daily Production Goal when NetProduction is in the appointment view

  • (Enhancement) Additional claim form output field for procedure start and stop times.

  • (Enhancement)Add a link to the wiki search to the Previous Versions webpage

  • Web Shed Notify Text templates contained "[ApptDate]" twice

  • Canadian primary eclaims were blocked if secondary carrier was not CDANet.

  • Signing up for the eServices Bundle without texting and later enabling texting may have sent messages entered when the office was not signed up for texting

  • The Recently Contacted tab on the Recall List did not include values for all columns for Web Sched Recall reminders occasionally

  • Web Sched ASAP may have said patient cannot receive texts when they can

  • Images, selected image from Patient Forms was cleared in Image Module after closing Patient Forms window.

  • Web Sched New Patient, text wasn't wrapping when it should in Internet Explorer.

  • Supplyorder items were being attached to a supply that did not exist sometimes.

  • Trojan, importing benefits would remove frequency limitations.

  • In the EOB window, don't auto refresh claims when attaching a check

  • Panda Perio Advanced bridge would sometime cause an error.

  • WebSched with no clinics unable to fetch timeslots

  • Transworld, an error would sometimes happen if the Run Aging button was pressed

  • MySQL 5.0 was not able to update past 17.4

  • Progress Notes Search, typing in the search box was causing an error when no chart views are defined.

  • Limited Statement, selected procedures were not printing in the statement when using Middle Tier.

  • Deleting a batch of statements could cause an error sometimes

  • Confirmation list postcards, having 1 postcard per sheet sometimes did not print correctly

  • DentalXChange attachment service, the image date was not serializing correctly and would result in errors during validation.

  • Supplyorder totals were sometimes being set to an incorrect value.

18.3.17 (Beta) (US and Foreign Release) Released 10/23/2018
  • Appointment Module, user was unable to move appointment with a Provider with expired Date Term to valid Provider.

  • Procedure/Supplemental Payment window, "Ins Fee" column did not match Claim Edit window with "Billed to Ins".

  • Insurance Benefits, values over 100% could be entered in percentage fields.

  • Main window, maximizing by double clicking top bar sometimes would click other buttons.

  • Database maintenance, the SchedulesDeleteShort method ran out of memory on large databases.

  • Middle Tier - Trying to serialize an ODTuple would throw an error

  • Aging report, increase '> 90 Days' column to accommodate 8 digit totals

  • Accounts Receivable Manager, saying "No" to "There was a problem running aging. Would you like to load the accounts grid with currently existing account information?" was crashing the program.

  • Email sent to many contacts caused the Edit Email window to crash

  • Referral Slip, characters were cut off on several text fields.

  • ERA Finalize Payment button was failing with error when at least one claim was not received.

  • When retrieving Web Forms, the error message was not always completely accurate

  • Provider Setup window, holding the Ctrl key and double clicking a row caused an exception

  • Image category, the Claim Attachments option did not deselect other checkboxes when selected.

  • Add verbose message logging to the Transworld thread in the OpenDentalService for help with troubleshooting sync issues

  • Transworld, the OpenDentalService would not send sync messages sometimes

  • The eServices tab doesn't show red when the eConnector is unable to connect to a proxy instance

  • Minor optimization to the query used during the load of the recall and ASAP list

18.3.16 (Beta) (US and Foreign Release) Released 10/22/2018
  • (Enhancement) When a patient confirms the same appointment twice, the second time will say the confirmation has already been confirmed.

  • (Enhancement) Feature Requests, updated the weight calculation.

  • (Enhancement) Filter opnums for fetching websched timeslots by clinic num when possible

  • Database maintenance, Canada only tools were showing in the grid when not in Canada.

  • Querying for prepayments would sometimes return too many rows.

  • Electronic Remittance Advice (ERA) - Electronic EOB - Format X12 835 window, clicking Print would cause the aforementioned window to go behind other windows sometimes.

  • Web Forms, updating from Sheets wasn't handling Request Entity Too Large error correctly.

  • ERA window, clicking Finalize Payment could cause an error rarely.

  • Patient Merge, open task windows and task area were not refreshing when merging linked patient.

  • Repeating charges, when creating a manual charge it wouldn't use the patient's primary provider.

  • The preference to display patient specialties in the title bar should not require clinics to be enabled

  • Payment split window, detaching the current procedure and attaching another one displayed the incorrect Amount Start

  • Sheets, loading sheets with WPF when not on a tablet was causing slowness.

  • Middle Tier, creating a billing list threw an error sometimes.

  • Statement sheets sometimes uses the wrong color for some fields

  • Unfinalized Insurance Payments report, Type filter was not functioning correctly.

  • Web Sched New Pat set up required clinic when clinics not enabled

  • Clinic specific module preferences were showing when clinics are disabled.

  • Unfinalized Insurance Payment report, printing was failing when clinics not enabled.

  • Middle Tier - A provider's date term would be set when the server's date format was incorrect

  • Canada Carriers window, clicking Update Carriers did not update carrier Supported Transaction Types.

  • ERA preauths, imported amounts were wrong sometimes.

  • Add back the ability to calculate daily break adjustments for today's date if an employee is not clocked in

  • Appt module, the make appt button was sometimes slow to load.

  • Income Transfer Manager, when creating transfer for adjustment type it wouldn't use adjustment's procedure.

  • Middle Tier, editing autocodes would sometimes not show all autocode items.

  • Recall list was slow to load with large databases

  • Middle Tier Edit Patient Information window, having "Same for entire family" checked caused an error.

  • Receipts sometimes did not show correct balance when paying for payment plans.

18.3.15 (Beta) (US and Foreign Release) Released 10/16/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Preference for clinic users to print statements alphabetically

  • (Enhancement)Change "Ins Fee" column name

  • Regular email templates were sometimes being incorrectly translated into HTML.

  • Providers, blankTerm Dates and Birthdates were set to 01/01/2001 if region settings use a two digit year format.

  • Middle Tier, Appointment Notes were not preserving reserved XML characters correctly (e.g. '<' turns into "<").

  • Addresses for a family would have not stayed synced sometimes

  • Pat column should always appear in treatment plan if there is a tax est to be shown

  • MiddleTier - Adding a quick paste category caused an error

  • DBM for OrthoChartDeleteDuplicates did not take case into account for FieldName and FieldValue

  • Procedures with base units did not calculate correctly when making payments

  • DentalXChange attachment service, when clicking 'OK' in the Claim Attachments window, logging the attachment entry failed sometimes.

  • Selecting some chart buttons with no patient selected caused an error

  • Claims, if there is no default medical clearinghouse the Claim Edit form wouldn't open.

  • Insurance benefits, not setting a category or proc code would block users from creating a benefit sometimes.

  • Manual claim attachments, sending a claim that did not specify attachment types did not send the attachmentID.

  • Viewing schedules would sometimes cause an error.

  • Patient field def window, updated the label text

  • Deleting statements when closing the billing list would take a long time sometimes

  • Invalid sender email was causing eConfirm/eReminders to skip send

  • Middle Tier, adding a repeat charge would sometimes cause an error

18.3.14 (Beta) (US and Foreign Release) Released 10/11/2018
  • Account module, when right-clicking, the "add adjustment" option showed for non-procedure items.

  • Logging off or updating resulted in an error sometimes.

  • Appointment Views, the ProcsColored field was causing the program to crash sometimes.

  • Setting an appointment complete did not calculate frequency limitations correctly

  • Patient Portal, appointment confirmation links were not always valid

  • Check table label still appeared on patient DBM window

  • Edit Payment Split, deleted super family patients could appear in the patient box

  • Appointment module, 'Make Recall' was sometimes slow.

  • DoseSpot, refreshing notifications checked for the clinic when the clinics feature wasn't enabled.

  • Wikipage, internal links were sometimes not opening the correct wikipage

  • Insurance benefits, prosthodontics waiting period did not populate correctly in simplified view.

  • Enhance date range picker label alignment for vertical mode

18.3.13 (Beta) (US and Foreign Release) Released 10/9/2018
  • (Enhancement)Skip Table Check when running Database Maintenance for a specific patient

  • (Enhancement) Changed the text on the database selection form

  • MySQL failed to respond after a period of time crashed the program.

  • Full hard drives on the server that hosts the database service crashes the program. Better Error message included

  • Auto Codes, a Condition status procedure was not updating the fee if Auto Codes change the Procedure Code.

  • Spell Check, text boxes filled with excessive lines of text (or new lines) caused the program to hang when spell checking was enabled.

  • Printing a Treatment Plan, "sub" was sometimes incorrectly marked for procedure codes without substitutions.

  • Chart module, clicking Ortho was causing an error sometimes.

  • Users without blockout permission were allowed to edit blockouts that were not flagged as NS or DC

  • Users without blockout permission could not right click and delete allowed blockouts

  • TaxEst amounts were not included in Pat totals in the treatment plan module.

  • Repeating Charges - cards would be charged before their start date for the given month

  • Payment plan credits could sometimes be applied to the wrong payment plan in a family

  • Canadian users, procedure patient portion would use insurance paid amount even if the claim is not received.

  • Payment window would crash if a deposit had been deleted sometimes

  • Middle Tier, colors were not being preserved for Proc Appt Colors.

18.3.12 (Beta) (US and Foreign Release) Released 10/4/2018
  • (Enhancement) Trying to access "More Settings" in signup table with inadequate permissions showed inaccurate error

  • Procedure Info window, clicking Edit Anway can cause an error rarely.

  • Frequency limitations would occur for secondary plans that have no frequency limitations.

  • RxMulti sheet, phone numbers did not show when printing.

  • Frequency limitations, exam limitations without time period of "None" would not show in the box.

  • OD Form filter pattern enhancements

  • DentalXChange Attachment Service, the image type code was not being sent to DXC correctly.

  • (Internal Request) Econnectors with status "NoListener" could not be set after install

18.3.11 (Beta) (US and Foreign Release) Released 10/3/2018
  • Providers were not able to be changed for a procedure with a claim attached of type not received

  • Slowness, the logic to grab outstanding claims can take a long time on large databases.

  • Alerts were marked as read even when the user canceled out of an operation

  • The presenter on a saved treatment plan did not reflect the correct user on old active treatment plans

  • Middle Tier, treatplan module would sometimes take a long time to load.

  • Attaching a pay split to a procedure on an existing payment showed the incorrect Amount End

  • Frequency limitations, user defined limitations using lifetime would get overwritten sometimes.

18.3.10 (Beta) (US and Foreign Release) Released 10/3/2018
  • When updating to 18.3, offices with particularly large databases were sometimes failing.

  • Middle Tier - Updating a preference stored as a double caused an error

  • Middle Tier, clicking OK on a claim payment that was attached to a deposit could cause an unhandled exception

  • Middle Tier - Optimizing tables would throw an error sometimes

  • Adding a procedure or setting a procedure complete can cause an error in various places.

  • DoseSpot, valid states would be considered invalid and blocked.

18.3.9 (Beta) (US and Foreign Release) Released 10/2/2018 - This version has a conversion script that will prompt an automated backup
  • Insurance Plans, Exclusions for a Category instead of a ProcCode were not displaying 'Exclusion' in the Family module.

  • Middle Tier, fee cache failed to load when there were hundreds of thousands of fees in the database.

  • Added additional DBM checks at the patient level.

  • Canadian Claim Form, Part3 Item #4 (initial placement) was not automatically checked.

  • Patient Edit, "eConfirms/Reminders" changed to "eConfirms/eReminders".

  • Clinic patient count did not include correct patient statuses in the count

  • Tasks, Subscribing/Unsubscribing from TaskLists was not refreshing the For User view.

  • Integration Tests, UserControlTasksTest.UserControlTasks_RefreshMainLists_ListSentSignalsClear() was failing.

  • Program was missing program property "Tax Exempt Pat Field Def".

18.3.8 (Beta) (US and Foreign Release) Released 10/1/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Use a patient field to mark customers tax exempt and do not charge sales tax for them

  • An audit trail wasn't created when a user canceled out of creating a claim payment

  • FormEmailAddressEdit wouldn't accept non-email address usernames

  • Perio Chart window, typing could result in an error sometimes.

  • Make Recall could cause a slowness related error for middle tier users

  • Clinic patient count was including deleted patients

  • Edit Clinics, phone number label was in the wrong location

  • Panda Perio, added new advanced Bridge

  • Full Write-offs did not correctly reflect sales tax amount as $0

  • Updating providers on future appts would sometimes cause an error

18.3.7 (Beta) (US and Foreign Release) Released 9/28/2018
  • (Enhancement)Email HTML templates, allow creating from Edit Email Template window.

  • Payment window, allocating unearned creates splits with 0 amount sometimes.

  • Treatment plans, Allowed column would show on printed treatment plans that were discount plans.

  • Tasks, creating Task from voicemail was not sending correct signals.

  • Tasks window, part of the grid was cut off when resizing the window sometimes

  • Reseller Portal, an error occurs when trying to log in.

18.3.6 (Beta) (US and Foreign Release) Released 9/27/2018
  • (Enhancement) Fees, the program will be forced to quit when a clinic specific fee schedule is seemingly "blanked out" due to a rare fee cache issue. Simply restarting the program is the current workaround.

  • Appts module, trying to draw appointments when the computer was out of memory crashed the program.

  • Fee Tools window was causing duplicate fees sometimes.

  • Payment plans with adjustments did not take the adjustments into consideration when making a payment.

  • Getting popup messages to display for a selected patient could be slow sometimes

  • When multiple credit card programs are enabled, the Credit Card Manage window did not display all columns

  • Selecting a deleted patient from the patient dropdown menu was causing an error.

  • Mobile Web - Visual bug, Firefox browser docs appt to right

  • Tasks, when altering a task, the task was not refreshing in the chart module progress notes.

  • Time Card Setup window, deleting a Pay Period can result in an error sometimes.

  • The operatory merge tool could be very slow and would allow overlapping appointments sometimes.

  • (Enhancment) Improved speed of inserting schedules for enterprise users.

  • Charge frequency is not being set when changing the start day for a recurring charge

  • Insurance Plans, create new plan if needed radio button did not work if there were over 10,000 subscribers on the plan.

  • Tasks, checking "Done (affects all users)" on an unread task was not updating the Tasks toolbar count.

  • Update carriers did not return an accurate error message

  • "Fluoride" frequencies were misspelled in the program.

  • Some reports could be viewed for all clinics even if a user was restricted

  • Clicking an appointment would cause an error sometimes.

  • Sending a regular text email with invalid characters for HTML email would cause an error

  • WebForms, signature signing was forcing full screen.

  • Fee Tools window, increasing fee schedules for a specific provider was causing an error sometimes.

  • Payment plan adjustments did not take the payment plan into consideration when applying adjustment credits

  • Web Forms, patients were getting an Error Code 106 sometimes because their local browsers were using an old cached version of the application instead of downloading the new version.

  • Updated the security lock window text.

  • Recall postcards, having 1 postcard per sheet selected sometimes did not print on one page.

  • DentalXChange Attachment Service, users attempting to send attachments through DentalXChange would receive an error on attachment creation.

  • Creating a commlog when adding multiple patients did not actually create a commlog entry for the family

18.3.5 (Beta) (US and Foreign Release) Released 9/25/2018
  • (Enhancement) Claim Form sizes can be customized

  • Treat' Plan module, trying to save a treatment plan would sometimes cause an error.

  • Opening the eServices window could have thrown an error sometimes

  • Open Dental was not shutting down correctly when an unhandled exception occured

  • Outstanding insurance claims report display fields, updated the default column widths

  • Payment Plans on Age Debits and Credits showed the full procedure as needing payment after a partially paid payment plan was closed

  • Tasks, adding a note to a task in someone else's inbox temporarily cleared the 'read' checkbox.

  • Selecting a debit to pay on a closed payment plan caused an error

  • User Query window would sometimes hide behind the main Open Dental application window.

  • Statements Other Options, disabled the "Send text message" checkbox for single statements.

18.3.4 (Beta) (US and Foreign Release) Released 9/24/2018
  • Apixia bridge would crash when the user does not have access to the ini path.

  • Clicking on an appointment would cause an error sometimes.

  • ERA payment window, By Total payments can be generated with a received status when it should be supplemental sometimes.

  • Sheet edit paste is not selecting newly pasted controls

  • Aging would sometimes fail to clear balances for accounts that had been paid

18.3.3 (Beta) (US and Foreign Release) Released 9/21/2018
  • Email preview control in SelectionMode didn't prevent users from changing settings

  • Referrals, creating a new referral for a patient was causing other workstations to get an error message when opening that patient's referral in Chart.

  • Selected payment plan debits did not make paysplits as expected.

  • Statements, trying to email a statement printed from billing module was prompting user with "Email was already sent."

  • Tasks, Done(affects all users) option was not causing the task to be removed from grid.

  • Tasks, Task area was not always sorting in the same order.

  • Tasks, Task area grid was autoscrolling to selected task inconsistently.

  • Medications, Import/Export buttons were not anchored correctly.

  • Web Forms, browsers were using the cached version of the web application sometimes which was causing an error 100 to show when trying to submit the forms that were filled out.

  • Sheets, creating a new sheet was failing.

  • Aging could sometimes incorrectly zero out statement balances

  • Tasks, Send To Me option was causing errors when another user has altered the task.

18.3.2 (Beta) (US Release) Released 9/20/2018 - This version has a conversion script that will prompt an automated backup
  • Public release.

18.3.1 (Beta) (US Release) Released 9/18/2018
  • (Enhancement)Update cryptographic hash functions from MD5 to SHA-512

  • (Enhancement)Add Audit trail for 'changes to fees' when using copy function

  • (Enhancement)Transworld, added Date Bal Began and Days Bal Began to the available display fields for the A/R Manager sent and unsent grids

  • (Enhancement)Add UserClinics restrictions to FormProcCodes

  • Patient Select window, clicking on a patient in the grid caused an error sometimes.

  • Statement window, clicking Delete could have caused an error.

  • Insurance Verification List window, double clicking on an insurance plan could crash the program sometimes.

  • Insurance Payment (EOB) window, double clicking on an attached claim crashed the program sometimes.

  • Tables that are historical archive copies of other tables would insert date and time columns incorrectly sometimes.

  • When clicking "Text ASAP List", no appointments would be selected

  • Email, incorrect autographs were inserted into new email if email sender address is blank.

  • Treatment Plans, multi-line headings were sometimes truncated when printing or saving a plan to PDF.

  • Opening a pay plan could have crashed the program sometimes

  • Edit Journal Entry, 'tab' button order was inconsistent with Edit Transaction.

  • Procedures, using Status combobox to set complete was incorrectly inserting a default note.

  • Production goals did not calculate correctly when the ApptModuleProductionUsesOp pref was on.

  • Appointment Module, employee and provider grids were not displaying correctly.

  • Printed claims would sometimes show the wrong fee.

  • Adding or editing a user can cause an error.

  • P&I report would sometimes not show correctly when using initial claim date.

  • Check Insurance Plan Fees tool, changing a plan to a Fixed Benefit fee schedule was causing an error.

  • Fill Sheet window, attempting to print a sheet when it was deleted by another user would result in an error.

  • Tasks, adding a note was not causing the task to show in New for User tab for other subscribed users.

  • Task Subscriptions, subscribing to a tasklist over Middle Tier was resulting in error.

  • QuickPasteNotes, if no category was set for a type it was not substituting any notes.

Version 18.2

Known Issues
  • Middle Tier, long processes can cause a connection time out error sometimes

  • Database maintenance, some fixes show a variable amount of rows in the grid

  • Editing a patient could cause an error sometimes

  • Middle Tier, Family module fails to load sometimes

  • Account Module, loading the family module was sometimes throwing an error with incorrect info

  • Carriers window (Canada only), clicking Update Carriers can import the carrier version number incorreclty.

  • Uploading Web Forms sometimes fail with a "Request Entity Too Large" error.

  • Middle Tier, Windows shortcut key to snap to the side crashes the program when first opened.

  • Middle Tier, appointment bubbles don't display correctly sometimes when patient pictures are part of the bubble.

  • Account module grid order was non-deterministic for transactions of the same type and date

  • Patient Search Setup Display Fields, country is not spelled correctly.

  • Appointments, clicking Go to Appt Date does not select appointment for family members.

  • Insurance Claims window, sending batch claims can result in an error sometimes.

  • XCharge payments, the "Save Token" checkbox is sometimes disabled incorrectly

  • Middle Tier, UE when generating the billing list sometimes

  • Middle Tier, ParamCheckSClasses test fails on several methods.

  • DoseSpot, area code 595 was not considered valid.

18.2.43 (US Release) Unreleased
  • New Patient Web Sched - Time slots don't show

  • Middle Tier, attempting access of Archive databases could cause critical errors.

18.2.42 (US and Foreign Release) Released 11/12/2018
  • Sheet Edit, languages written in a right-to-left format did not display properly.

  • Middle Tier, changing the username of the currently logged in user caused a critical error.

  • Invoice procedure select window, creating a new invoice sometimes did not show all procedures.

  • Update the text in the Security & Global Security settings window

  • Issue with patient portal invites.

  • Patient Database Maintenance, double clicking to see breakdown results was not patient specific.

18.2.41 (US and Foreign Release) Released 11/8/2018
  • (Enhancement) Hidden adjustment types show on Daily Adjustments report when using All checkbox

  • (Enhancement)Allow HTML emails to use characters and tags that are not allowed in the wiki

  • Emails, canceling out of a template edit caused a UE sometimes.

  • Automated recurring charges would not run without checking "Allow Patient Portal Payments"

  • Appointments, in Week view, appointment for a new patient could schedule on incorrect day sometimes.

  • Set a default max_connections on trial installations

  • Spell checking a textbox sometimes caused critical error

  • Middle Tier, when creating a new appointment, SecUserNumEntry was not set to the User on the Client.

  • Patient Portal, sending Web Mail gave an error

  • DentalXChange, the program did not send the provider's taxonomy code correctly.

  • Web Forms, Host Server Address could not be changed once set to an invalid address.

18.2.40 (US and Foreign Release) Released 11/5/2018
  • Sheets window had improper anchoring.

  • Transworld, if the OpenDentalService send time or repeat frequency is changed, the service would sometimes continue to send according to the original send time

  • DoseSpot, merging a patient would cause ambiguity between DoseSpot patient references.

  • ERA window, clicking ERA in the mange module results in an error.

  • Edit Claim window, clicking View ERA results in an error.

18.2.39 (US and Foreign Release) Released 11/1/2018
  • Billing list wouldn't exclude patients with pending insurance when the exclude pending insurance checkbox was checked sometimes.

  • Canada carrier Pacific Blue Cross (PBC) secondary eclaims (COB).

18.2.38 (US and Foreign Release) Released 11/1/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Move TransactionsWithFutureDates DBM to Old

  • (Enhancement)Iteratively switching providers from NewCrop to DoseSpot

  • ERA window, using the right click Go To Account option could result in an error when the claim had been deleted.

  • Database Maint, running the Fix for the method "PaymentMissingPaySplit" would lock up the program sometimes.

  • Clicking delete on a prescription from the Rx window could have caused an error

  • Income Transfer Manager, when claims are paid by total suggested transfers could still show after a transfer is performed sometimes.

  • In the EOB window, don't auto refresh claims when attaching a check

  • When no longer using clinics, the ASAP list may have incorrectly said the office is not signed up for Web Sched ASAP

  • Made the "After Appointment" radio buttons invisible for eReminders and eConfirmations

  • Clinic column showed in SendClaims window when clinics turned off

  • Statements, error deleting when an associated document had already been deleted.

  • Patient Status Setter Tool did not disable recalls when setting patients to inactive

  • ERA payment entry, writeoffs were created when they should not be sometimes.

  • ERA payment window, total payment lines with remarks would put one character per line sometimes.

  • DentalXChange attachments, the program did not warn users that .pdf files are not supported.

  • ERA window, denied claims were being grouped with paid claims, causing incorrect financial sums.

  • (Enhancement ) Patient Status Setter window had a date range and only a since date since was needed.

  • ERA 835s window, 835 rows would show as Finalized when they should not sometimes.

  • Fixed benefit plans didn't calculate procedures correctly for downgrades.

  • ERA payment entry window, supplemental payments had writeoffs when they should not.

  • Employees setup wizard did not immediately add a newly added employee to the grid

  • Perio Module, an exception was thrown when a tooth row is clicked on sometimes.

  • Locked procedures could have date edited when editing a group of procedures

18.2.37 (US and Foreign Release) Released 10/25/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Show Daily Production Goal when NetProduction is in the appointment view

  • (Enhancement) Additional claim form output field for procedure start and stop times.

  • Web Shed Notify Text templates contained "[ApptDate]" twice

  • Canadian primary eclaims were blocked if secondary carrier was not CDANet.

  • Images, selected image from Patient Forms was cleared in Image Module after closing Patient Forms window.

  • Trojan, importing benefits would remove frequency limitations.

  • When retrieving Web Forms, the error message was not always completely accurate

  • Provider Setup window, holding the Ctrl key and double clicking a row caused an exception

  • The eServices tab doesn't show red when the eConnector is unable to connect to a proxy instance

  • Panda Perio Advanced bridge would sometime cause an error.

  • Transworld, an error would sometimes happen if the Run Aging button was pressed

  • MySQL 5.0 was not able to update past 17.4

  • Progress Notes Search, typing in the search box was causing an error when no chart views are defined.

  • Deleting a batch of statements could cause an error sometimes

  • Confirmation list postcards, having 1 postcard per sheet sometimes did not print correctly

  • DentalXChange attachment service, the image date was not serializing correctly and would result in errors during validation.

18.2.36 (US and Foreign Release) Released 10/23/2018
  • Appointment Module, user was unable to move appointment with a Provider with expired Date Term to valid Provider.

  • Insurance Benefits, values over 100% could be entered in percentage fields.

  • Main window, maximizing by double clicking top bar sometimes would click other buttons.

  • Database maintenance, the SchedulesDeleteShort method ran out of memory on large databases.

  • Middle Tier - Trying to serialize an ODTuple would throw an error

  • Aging report, increase '> 90 Days' column to accommodate 8 digit totals

  • Accounts Receivable Manager, saying "No" to "There was a problem running aging. Would you like to load the accounts grid with currently existing account information?" was crashing the program.

  • Email sent to many contacts caused the Edit Email window to crash

  • Referral Slip, characters were cut off on several text fields.

  • ERA Finalize Payment button was failing with error when at least one claim was not received.

  • Image category, the Claim Attachments option did not deselect other checkboxes when selected.

  • Add verbose message logging to the Transworld thread in the OpenDentalService for help with troubleshooting sync issues

  • Transworld, the OpenDentalService would not send sync messages sometimes

  • Minor optimization to the query used during the load of the recall and ASAP list

18.2.35 (US and Foreign Release) Released 10/19/2018
  • Querying for prepayments would sometimes return too many rows.

  • Electronic Remittance Advice (ERA) - Electronic EOB - Format X12 835 window, clicking Print would cause the aforementioned window to go behind other windows sometimes.

  • Web Forms, updating from Sheets wasn't handling Request Entity Too Large error correctly.

  • ERA window, clicking Finalize Payment could cause an error rarely.

  • Middle Tier, Appointment Notes were not preserving reserved XML characters correctly (e.g. '<' turns into "<").

  • Repeating charges, when creating a manual charge it wouldn't use the patient's primary provider.

  • The preference to display patient specialties in the title bar should not require clinics to be enabled

  • Payment split window, detaching the current procedure and attaching another one displayed the incorrect Amount Start

  • Sheets, loading sheets with WPF when not on a tablet was causing slowness.

  • Middle Tier, creating a billing list threw an error sometimes.

  • Statement sheets sometimes uses the wrong color for some fields

  • Unfinalized Insurance Payments report, Type filter was not functioning correctly.

  • Web Sched New Pat set up required clinic when clinics not enabled

  • Clinic specific module preferences were showing when clinics are disabled.

  • Unfinalized Insurance Payment report, printing was failing when clinics not enabled.

  • Canada Carriers window, clicking Update Carriers did not update carrier Supported Transaction Types.

  • ERA preauths, imported amounts were wrong sometimes.

  • Appt module, the make appt button was sometimes slow to load.

  • Income Transfer Manager, when creating transfer for adjustment type it wouldn't use adjustment's procedure.

  • Middle Tier, editing autocodes would sometimes not show all autocode items.

  • Recall list was slow to load with large databases

18.2.34 (US and Foreign Release) Released 10/16/2018
  • Providers, blankTerm Dates and Birthdates were set to 01/01/2001 if region settings use a two digit year format.

  • MiddleTier - Adding a quick paste category caused an error

  • DBM for OrthoChartDeleteDuplicates did not take case into account for FieldName and FieldValue

  • DentalXChange attachment service, when clicking 'OK' in the Claim Attachments window, logging the attachment entry failed sometimes.

  • Claims, if there is no default medical clearinghouse the Claim Edit form wouldn't open.

  • Insurance benefits, not setting a category or proc code would block users from creating a benefit sometimes.

  • Manual claim attachments, sending a claim that did not specify attachment types did not send the attachmentID.

  • Viewing schedules would sometimes cause an error.

  • Patient field def window, updated the label text

  • Deleting statements when closing the billing list would take a long time sometimes

  • Invalid sender email was causing eConfirm/eReminders to skip send

18.2.33 (US and Foreign Release) Released 10/11/2018
  • (Enhancement)Skip Table Check when running Database Maintenance for a specific patient

  • (Enhancement) Changed the text on the database selection form

  • MySQL failed to respond after a period of time crashed the program.

  • Full hard drives on the server that hosts the database service crashes the program. Better Error message included

  • Account module, when right-clicking, the "add adjustment" option showed for non-procedure items.

  • Logging off or updating resulted in an error sometimes.

  • Auto Codes, a Condition status procedure was not updating the fee if Auto Codes change the Procedure Code.

  • Spell Check, text boxes filled with excessive lines of text (or new lines) caused the program to hang when spell checking was enabled.

  • Printing a Treatment Plan, "sub" was sometimes incorrectly marked for procedure codes without substitutions.

  • Chart module, clicking Ortho was causing an error sometimes.

  • Appointment Views, the ProcsColored field was causing the program to crash sometimes.

  • Users without blockout permission were allowed to edit blockouts that were not flagged as NS or DC

  • Users without blockout permission could not right click and delete allowed blockouts

  • Payment plan credits could sometimes be applied to the wrong payment plan in a family

  • Canadian users, procedure patient portion would use insurance paid amount even if the claim is not received.

  • Payment window would crash if a deposit had been deleted sometimes

  • Setting an appointment complete did not calculate frequency limitations correctly

  • Middle Tier, colors were not being preserved for Proc Appt Colors.

  • Check table label still appeared on patient DBM window

  • Edit Payment Split, deleted super family patients could appear in the patient box

  • Appointment module, 'Make Recall' was sometimes slow.

  • DoseSpot, refreshing notifications checked for the clinic when the clinics feature wasn't enabled.

  • Insurance benefits, prosthodontics waiting period did not populate correctly in simplified view.

18.2.32 (US and Foreign Release) Released 10/4/2018
  • Procedure Info window, clicking Edit Anway can cause an error rarely.

  • Frequency limitations would occur for secondary plans that have no frequency limitations.

  • RxMulti sheet, phone numbers did not show when printing.

  • Frequency limitations, exam limitations without time period of "None" would not show in the box.

  • DentalXChange Attachment Service, the image type code was not being sent to DXC correctly.

18.2.31 (US and Foreign Release) Released 10/3/2018
  • Providers were not able to be changed for a procedure with a claim attached of type not received

  • Middle Tier - Updating a preference stored as a double caused an error

  • The presenter on a saved treatment plan did not reflect the correct user on old active treatment plans

  • Middle Tier, clicking OK on a claim payment that was attached to a deposit could cause an unhandled exception

  • Middle Tier - Optimizing tables would throw an error sometimes

  • Attaching a pay split to a procedure on an existing payment showed the incorrect Amount End

  • Frequency limitations, user defined limitations using lifetime would get overwritten sometimes.

18.2.30 (US and Foreign Release) Released 10/2/2018
  • Insurance Plans, Exclusions for a Category instead of a ProcCode were not displaying 'Exclusion' in the Family module.

  • Middle Tier, fee cache failed to load when there were hundreds of thousands of fees in the database.

  • Canadian Claim Form, Part3 Item #4 (initial placement) was not automatically checked.

  • Patient Edit, "eConfirms/Reminders" changed to "eConfirms/eReminders".

  • Clinic patient count did not include correct patient statuses in the count

18.2.29 (US and Foreign Release) Released 10/1/2018 - This version has a conversion script that will prompt an automated backup
  • An audit trail wasn't created when a user canceled out of creating a claim payment

  • Added additional DBM checks at the patient level.

  • Payment window, allocating unearned creates splits with 0 amount sometimes.

  • FormEmailAddressEdit wouldn't accept non-email address usernames

  • Treatment plans, Allowed column would show on printed treatment plans that were discount plans.

  • Make Recall could cause a slowness related error for middle tier users

  • Clinic patient count was including deleted patients

  • Edit Clinics, phone number label was in the wrong location

  • Panda Perio, added new advanced Bridge

  • Updating providers on future appts would sometimes cause an error

18.2.28 (US and Foreign Release) Released 9/27/2018
  • (Enhancement) Fees, the program will be forced to quit when a clinic specific fee schedule is seemingly "blanked out" due to a rare fee cache issue. Simply restarting the program is the current workaround.

  • Appts module, trying to draw appointments when the computer was out of memory crashed the program.

  • Fee Tools window was causing duplicate fees sometimes.

  • Payment plans with adjustments did not take the adjustments into consideration when making a payment.

  • Getting popup messages to display for a selected patient could be slow sometimes

  • When multiple credit card programs are enabled, the Credit Card Manage window did not display all columns

  • Selecting a deleted patient from the patient dropdown menu was causing an error.

  • Mobile Web - Visual bug, Firefox browser docs appt to right

  • Time Card Setup window, deleting a Pay Period can result in an error sometimes.

  • The operatory merge tool could be very slow and would allow overlapping appointments sometimes.

  • (Enhancment) Improved speed of inserting schedules for enterprise users.

  • Insurance Plans, create new plan if needed radio button did not work if there were over 10,000 subscribers on the plan.

  • Update carriers did not return an accurate error message

  • "Fluoride" frequencies were misspelled in the program.

  • Some reports could be viewed for all clinics even if a user was restricted

  • Clicking an appointment would cause an error sometimes.

  • Sending a regular text email with invalid characters for HTML email would cause an error

  • Payment plan adjustments did not take the payment plan into consideration when applying adjustment credits

  • Updated the security lock window text.

  • Recall postcards, having 1 postcard per sheet selected sometimes did not print on one page.

  • DentalXChange Attachment Service, users attempting to send attachments through DentalXChange would receive an error on attachment creation.

  • Creating a commlog when adding multiple patients did not actually create a commlog entry for the family

18.2.27 (US and Foreign Release) Released 9/25/2018
  • Referrals, creating a new referral for a patient was causing other workstations to get an error message when opening that patient's referral in Chart.

  • Opening the eServices window could have thrown an error sometimes

  • Statements, trying to email a statement printed from billing module was prompting user with "Email was already sent."

  • Apixia bridge would crash when the user does not have access to the ini path.

  • Clicking on an appointment would cause an error sometimes.

  • ERA payment window, By Total payments can be generated with a received status when it should be supplemental sometimes.

  • Outstanding insurance claims report display fields, updated the default column widths

  • Payment Plans on Age Debits and Credits showed the full procedure as needing payment after a partially paid payment plan was closed

  • Selecting a debit to pay on a closed payment plan caused an error

  • User Query window would sometimes hide behind the main Open Dental application window.

  • Statements Other Options, disabled the "Send text message" checkbox for single statements.

18.2.26 (US and Foreign Release) Released 9/21/2018
  • Selected payment plan debits did not make paysplits as expected.

18.2.25 (Beta) (US and Foreign Release) Released 9/20/2018
  • Tables that are historical archive copies of other tables would insert date and time columns incorrectly sometimes.

  • When clicking "Text ASAP List", no appointments would be selected

  • Opening a pay plan could have crashed the program sometimes

  • Procedures, using Status combobox to set complete was incorrectly inserting a default note.

  • Production goals did not calculate correctly when the ApptModuleProductionUsesOp pref was on.

  • Appointment Module, employee and provider grids were not displaying correctly.

  • Printed claims would sometimes show the wrong fee.

  • P&I report would sometimes not show correctly when using initial claim date.

  • Check Insurance Plan Fees tool, changing a plan to a Fixed Benefit fee schedule was causing an error.

  • Fill Sheet window, attempting to print a sheet when it was deleted by another user would result in an error.

18.2.24 (Beta) (US and Foreign Release) Released 9/18/2018
  • (Enhancement)Bills window, added progress bar when deleteing statements on a Close click. Also delete statements one clinic at a time.

  • Insurance Claims, clicking Validate can cause an error.

  • Payment window would display no charges when there was a balance due sometimes.

  • Account Module, unearned amount would display negative after income transfer sometimes.

  • Statement window, clicking Delete could have caused an error.

  • Edit Exam Sheet Field window can error when there are no custom exam sheets defined.

  • Treatment Plan module, setting Priority would sometimes cause an error.

  • Signals, a large number of rows could have been inserted into the signalod table. (rare)

  • Insurance Verification List window, double clicking on an insurance plan could crash the program sometimes.

  • Insurance Payment (EOB) window, double clicking on an attached claim crashed the program sometimes.

  • Moving family guarantor after merging family patient fails.

  • Add multiple adjustments showed an overpaid procedure warning when adding negative unattached adjustments

  • Email, incorrect autographs were inserted into new email if email sender address is blank.

  • Recall list, a large number of Web Sched recall reminders would cause the program to run out of memory

  • Treatment Plans, multi-line headings were sometimes truncated when printing or saving a plan to PDF.

  • Statements, deleting a statement without the "Image Delete" permission would delete the statement image.

  • Hidden messages were being counted for SMS notification text

  • Appointments, net production totals were changing unexpectedly.

  • Using advanced connection string would sometimes throw an error when running internal reports.

18.2.23 (Beta) (US and Foreign Release) Released 9/12/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Change behavior of Fixed Benefit fees that are blank

  • Patient Portal - Saved Tx Plans visual bug in IE

  • Superfamily popup, moving the super head out of a superfamily was incorrectly updating popups.

  • Perio Module, sometimes an exception was thrown when a tooth row was clicked on

  • Highlighting in the auto note composer would sometimes throw an exception

  • Fill Sheet window, an error would occur when a sheet field value was null.

  • Printer Setup window could throw an error when there was an issue communicating with RPC server.

  • Chart module, clicking eRx was crashing if validation of practice information failed.

  • WebSched New Patient Appts, clicking the Copy button within the Hosted URL Options section crashed the program sometimes.

  • When using Dropbox for images, PDF EOBs did not display

  • Appts module, clearing the Pinboard crashed the program sometimes.

  • DatabaseMaintenance, Old tab was able to run incorrect method when 'Show Hidden' was unchecked.

  • Adding a new procedure code may not have been visible on other computers sometimes

  • Claims Not Sent report, report was failing to load with a DateTime error.

  • Module Preference, a prompt's OK/Cancel buttons were confusing

  • Creating a routing slip could cause an error sometimes

  • Editing procedure fees may have occassionally created duplicate securitylog entries

  • Sheets, patient forms were showing as retrieved in audit trail but were missing from progress notes and "Forms" list.

18.2.22 (Beta) (US and Foreign Release) Released 9/11/2018
  • (Enhancement)Do not recalculate recall if patient status is 'Archived'

  • (Enhancement)Query Execution Error Retry submissions include the inner exception stacktrace now.

  • (Enhancement)Patient Status Setter window minor enhancements

  • Appointments, deselecting all procedures was setting incorrect default appointment length when time increment was not 5 minutes.

  • Middle Tier, at least 5 failed log in attempts would crash the program.

  • Bills window, control key plus left click was deselecting all rows except the one clicked.

  • Fill Sheet window, clicking Create PDF could have resulted in an error

  • Credit Card Recurring Charges window would sometimes cause an error when PaySimple, PayConnect or Xcharge were not enabled.

  • Loading the Chart module could result in an error when patient had invalid associated Problem.

  • Frequency checking did not check all treatment areas.

  • The Recurring Charge tool may have prevented the program from closing from a shutdown signal

  • Closing the Recurring Charge window while charges were running may have caused a critical error.

  • Schedule window, the Warn on Provider Overlap was warning when no providers were selected sometimes.

  • Appointment module hover bubble sometimes caused the program to close if there was a file access issue with the patient picture.

  • Non-US customers could not purchase phone numbers for texting

  • Generating statements would be slow sometimes

  • The aging query would sometimes result in a fatal exception for large enterprise users.

  • Statements, users could delete statements without the "Image Delete" permission.

  • An incorrect permission was being used in the audit trail when breaking a procedure

18.2.21 (Beta) (US and Foreign Release) Released 9/6/2018
  • "Send to me & CommLog" button no longer needed to create a commlog

  • Medication Edit window, loading the window caused an error sometimes.

  • Middle Tier, processing signals caused an error sometimes.

  • Several places in the program would get a "Cannot access a disposed object" error.

  • Convert database script improvement, moved a query below a return in case the query does not need to run

  • Out of memory exception could have created tons of bug submissions

  • Discount Plan Edit window, picking a Fee Schedule could result in an error.

  • Grid would appear empty after module/form refresh when length of displayed data had changed dramatically.

  • Inserting an email autograph with invalid characters caused an error

  • Editing a claim proc could have caused an error sometimes

  • The select patient window can be slow to return search results sometimes

  • Non-normal fee schedules could have been hidden with a patient associated to them

  • Double clicking an item in the recall list could sometimes cause an error.

  • The "Allowed" column would show regardless of the Insurance Estimates checkbox while signing a Treatment Plan.

  • ERA supplemental now also considers claim proc status in addition to existing logic for claim status.

  • Task Inbox Setup, the program could have crashed with the error 'UserName already in use' sometimes.

  • Adjustments could be added with no provider.

  • Account module, typing into the Quick Procs text box threw an error when the patient's primary provider has an invalid fee schedule.

  • Insurance Payment (EOB) window, trying to load an invalid EOB crashed the program.

  • Double clicking on a previously removed lab case would cause an error

  • Graphical Perio Chart crashed the program when not using Direct X.

  • The zip code combo box in the patient edit form could have thrown an error sometimes

  • MySQL crashed the program when tables are flagged as read only.

  • Appointment Module, clicking confirmed status could result in an error someitmes.

  • Recurring Charge Tool, clicking Send twice could have caused cards to be charged twice

18.2.20 (Beta) (US and Foreign Release) Released 8/30/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Query Execution Errors will automatically retry one more time for specific queries.

  • (Enhancement)The audit trail would take a long time to load for large databases

  • (Enhancement) Improve the insurance plan audit trail query.

  • MobileWeb, Make Payment button would show at the login screen

  • DoseSpot, proxy clinicians wouldn't check for clinic access.

  • Recurring charges history grid showed no rows when clinics were not enabled

  • Web Sched Appointments window, the ASAP checkbox did not work unless another type was checked also

  • Print Claim window, clicking Print could have resulted in an error.

  • The global update fees tool should be run using a direct connection to the database

  • Internal, web service security enhancement

  • Internal, web service feature request bug fix.

18.2.19 (Beta) (US and Foreign Release) Released 8/30/2018
  • Creating an invoice for super families with pay plan charges sometimes displayed the wrong charges

  • Chart module, setting a procedure complete caused an error sometimes.

  • Insurance Verification List, double clicking on an entry in the Insurance Verify List caused an error sometimes.

  • Database maintenance, fixes with breakdowns could cause DBM to run very slowly sometimes

  • Payment window, charges could show for a family member even though another family member was overpaid.

  • Add family window, you were required select a clinic even if the ClinicAllowPatientsAtHeadquarters preference was enabled

  • Payments for payment plans only attached to one tx credited procedure.

  • Help links were pointing to http addresses instead of https

  • Selecting superfam charges had different logic than fetching them for an invoice

  • Problems, adding from the chart was not always refreshing immediately.

18.2.18 (Beta) (US and Foreign Release) Released 8/28/2018
  • ERAs would sometimes incorrectly identify some Claims Paid claims as a split claim.

  • Signatures on webforms are valid when previewed but when attached to a new patient show as invalid

  • Printing can result in an error rarely.

  • Scrolling in the Appointment module would sometimes cause an error

  • Tooth numbers sometimes appeared incorrectly in the payment window

  • Printing carrier labels from the Send Claims window did not use custom labels.

  • User queries were not running against the report server sometimes.

  • Fill Sheet window was not aligning Static Text fields correctly.

18.2.17 (Beta) (US and Foreign Release) Released 8/23/2018
  • (Enhancement)Warn users attempting to credit payment plan procedures for providers other than the provider on the payment plan

  • Middle Tier, loading the Email Message Edit window would throw an exception.

  • Open Dental, hovering or clicking on the main toolbar was causing an error sometimes.

  • Appointment Edit window, loading procedures associated to the appointment was causing an error sometimes.

  • Spell Check, improved error message

  • Edit Payment Split window did not always show correct values for attached payment splits

  • Canada only, the procedure edit window could have thrown an error when there was a lab fee associated to a claim.

  • Clicking Cancel on a task sometimes reopened the task when it should not have.

  • Income transfer tool did not attach procedures to splits for payment plan charges

  • Security, changing a user's usergroup from the User Edit window did not show in the audit trail.

  • XCharge Reconcile Tool, importing transactions may have caused an exception occassionally

  • Clicking 'Recopy' in the Update Setup window may have caused an error

  • Loading the Web Mail Edit window may have caused an error

  • Having the Appt Edit window and Proc Edit window open when Open Dental is shut down would cause a Null Reference error

  • Dolphin bridge would cause an error sometimes

  • Account module writeoff was not showing for unsent and sent claims not yet received.

18.2.16 (Beta) (US and Foreign Release) Released 8/21/2018
  • (Enhancement)Modify appointment module right-click clear blockout options when using clinics.

  • Topaz, failing to load the SigPlusNET assembly caused the program to crash in several places.

  • There was a misspelling in the Patient Status Setter

  • Task notes could be created with orphaned TaskNums in rare cases

  • Insurance Claims window, trying to send a claim was causing an error sometimes.

  • Open Dental, the automatic log off monitor when shutting down all workstations caused an error sometimes.

  • Kiosk, the keyboard didn't automatically pop up when using a Windows Surface Pro in Tablet Mode.

  • Income transfer manager, when a procedure is paid off by a payment plan, the procedure's amount original still contributes to a summary row's AmountOriginal.

  • Income Transfer Manager, if a procedure or sum of procedures exceeded 1,000 in amount, the numbers would move to the next line.

  • Income Transfer Manager, creating a split for a payment plan charge then deleting that split wouldn't re-attribute the amount back on the charge.

  • Canadian eclaims through ITRANS were failing rarely when could not cleanup temporary files.

  • Static field DateTodayLong would not populate in sheets when a patient was not set on the sheet

  • New adjustments defaulted to the patient's primary provider and clinic instead of the provider and clinic on the selected procedure

  • Task Search, results displayed by date wouldn't be in the correct order sometimes.

  • Editing a wiki list may have caused an index out of range exception

  • Kiosk, closing a form would sometimes throw an error.

18.2.15 (Beta) (US and Foreign Release) Released 8/20/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Provider column added to the payment plan credit window

  • (Enhancement)ERAs preauth estimates were not updating.

  • (Enhancement)Clear To date filter on the unscheduled list

  • Transworld, an out of memory error would sometimes occur.

  • ERA window would show some claims as processed when they were not.

  • Fee Tools, copying a fee schedule from one clinic to at least seven other clinics caused duplicate fees.

  • Supply inventory, adding an item to the order calculated the wrong amount sometimes.

  • Medical window, double clicking a disease would cause an error sometimes.

  • Ortho chart check box was incorrectly anchored

  • 5010 eclaim fields GS03 and ISA08 were not allowing underscores.

  • Middle Tier, errors would sometimes happen due to missing parameters in the middle tier calls

  • Attempting to make an income transfer caused an error sometimes

  • Payment window, clicking Pay can result in an error sometimes.

18.2.14 (Beta) (US and Foreign Release) Released 8/16/2018
  • (Enhancement)Select all providers and employees when loading Schedule window for clinic users if pref is turned on

  • (Enhancement)Security, add audit trail entry when changing a user's usergroup.

  • (Enhancement) Patient Portal StatementURL will prompt user to login instead of identifying patient

  • (Enhancement)Notify users when attempting to allocate more unearned than what is available

  • (Enhancement) Patient Portal Login does not always accurately reflect the correct clinic

  • Web Sched New Patient Text Verify is able to be checked when office not signed up for texting

  • Payment window, creates split as unallocated when the patient has amount owed.

  • Referral letter was blank when attached to an email sometimes.

  • PayConnect and PaySimple don't zero out payments that were declined when the user hits OK on the payment anyway.

  • Patient Portal Invites were not marked as failed when the patient or clinic does not have an email

  • Primary insurance writeoff was showing as patient portion on procedures in ledger when secondary claim was deleted.

  • Payment window, clicking PayConnect can cause an error sometimes.

  • Changing a provider in the Procedure Edit window changed the fee to the UCR fee even if the PPO fee was higher

  • An error occurred when trying to refresh task on signals and no user is set.

  • ClaimConnect was not able to retrieve ERAs sometimes.

  • In the Treatment Plan module, saved TP plans might have displayed incorrect value in DPlan column

  • Printings statements would sometimes throw an error.

  • Rx Edit, loading the edit window would cause an error sometimes.

  • Procedure Edit window, saving and closing threw an error when trying to update the procedure description sometimes.

  • Report Setup window threw an error when switching tabs sometimes.

  • Treat Plan module, setting the priority caused an error sometimes.

  • Images module, several of the buttons in the toolbar caused errors sometimes.

  • Treat Plan module, trying to save a treatment plan would cause an error sometimes.

  • Treat Plan module, creating a planned appointment caused an error when the patient had no treatment plans.

  • Appts module, right clicking on operatory titles for provider information would cause an error sometimes.

  • Select Lab Case window, loading the window caused an error sometimes.

  • Open Dental, the closing code for the program caused errors sometimes.

  • Appts module, sending an appointment to the pinboard caused an error sometimes.

  • Claim Connect, moving an 837 batch file into the archive directory caused an error sometimes after sending.

  • Middle Tier, getting missing claim data causes an error sometimes.

  • Mobile Web- Time arrived, seated, dismissed displayed 12:00AM when not designated

  • Mobile Web - appts marked ASAP disappeared from the schedule

  • Payment window, when performing transfers, charges could disappear sometimes.

  • Pay Split Manager did not save attached payment splits

  • Logging off and logging in as another user retained the patient's image module

  • Income Transfer Manager, if the source of an income transfer was a payment plan, the destination split would have the same clinic as the source.

  • Income Transfer Manager, if a split was explicitly attached, the summation for a row would count the split amount even though it wasn't visible.

  • Pay Split Manager, Amount Original sometimes showed incorrect amount

  • Income Transfer Manager, charges wouldn't display if they were payment plan charges or unearned paysplits.

  • Payments, if an income transfer is created using unearned money, the splits wouldn't inherit the unearned type.

  • Sorting on un-aliased custom report columns would sometimes cause an error

  • When switching tabs in the Text ASAP List form, the list would not clear patients from the de-selected tab

  • Income Transfer Manager, when creating a negative split to counteract a misallocation, the split would not be attached to the correct procedure sometimes.

  • Cloud A to Z storage, Patient Images would not display on sheets

18.2.13 (Beta) (US and Foreign Release) Released 8/9/2018
  • (Enhancement)CEMT, security permission checks needed to be introduced to various sections of the manager.

  • (Enhancement)Add adjustments when clicking OK in "Add Multiple Adjustments" window when no adjustments were added

  • (Enhancement)ERA Procedure Paid window print functionality.

  • Patient Edit, entering a zip code was not filtering full list of zip codes.

  • Account module, clicking the New Claim button was causing an error sometimes (rare).

  • Canadian carriers Equitable had new CDANet information

  • Time Card Setup window shows Min Clock In Time in Is OT Exempt column

  • Payment window, if Payments Prompt For Pay Type is enabled, no pay type is selected, and payment amount is 0, an error would occur.

  • Removed orphaned claimprocs when deleting a claim.

  • Statement More Options, email and view->email were not generating the same filename and subject line.

  • Emailing a statement from the Account module might not have replaced the 'statementURL' tags

  • Appointments scheduled over a day broke the search feature

  • Edit Insurance Plan window was blocking users who had "PPO substitution calculate writeoffs" and "Don't substitute codes" on at the same time.

  • Middle Tier, adding a new Problem and selecting it for the patient was causing a critical error in Chart.

  • Scheduling, Paste and Repeat no longer warn about selected provider conflicts when Replace Existing is checked.

  • Users were not allowed to edit payment plan splits when the payment plan guarantor was not in the patient's family

  • Creating statements from the billing options window occasionally threw an error

  • Payment window, adjustments wouldn't be used on charges sometimes.

  • Pay Split Manager, attempting to set the text on associated splits caused an error

18.2.12 (Beta) (US and Foreign Release) Released 8/7/2018
  • (Enhancement) Transworld, added checkbox to the A/R Manager to allow overriding the show PatNum in reports preference.

  • Database maintenance's grid title for methods was incorrectly labeled "Database Checks" instead of "Database Methods".

  • Web Sched New Patient - calendar show dates as available which have no openings

  • Appointment search returned result times for blockouts that did not allow scheduling

  • Edit patient window, predictive list for the Site textbox was in the wrong place.

  • OK button was greyed out in the Edit Claim Procedure window on some secondary claims

  • MobileWeb do not prevent users from creating appointments for deceased or archived patients

  • DoseSpot, importing "Patient Reported" medications would set a start and stop date in Open Dental.

  • MobileWeb couldn't de-serialize monetary amounts when the country currency format doesn't match US

  • Transworld, sending would fail from some clinics sometimes

  • Ortho Chart, some UI was not anchored properly.

  • Raw Population Data report did not run

  • Deleting all schedules for a day could cause an error sometimes

  • Time Cards, disabling and re-enabling 'Allow 30 minute paid breaks' feature was not re-enabling 'View Breaks' button.

  • Benefits window, clicking 'Add' would undo changes made in the simple view

  • Hiding an ortho display field could have caused existing ortho charts to insert duplicates

  • Update, AlterLargeTable error caused update to fail.

  • Patient Edit, creating a new patient, but then clicking 'Cancel' deletes the patient, but was does not logging.

  • Family Module ICE color definition was not functional

  • When creating a new fee schedule, it was not able to be marked "Hidden"

  • Accounts Receivable Manager would sometimes throw an error when trying to Send to TSI.

18.2.11 (Beta) (US and Foreign Release) Released 8/2/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Do not delete adjustments attached to payment plans when closing the plan

  • Payment window, income transfers don't take into account insurance estimates in the Amount Start column.

  • Import Ins Plans 834 Preview, post import summary was inaccurate sometimes.

  • Bundle without texting - Web Sched ASAP didn't populate as option

  • Planned Appointment, new planned appointment was not always detaching procedures from old planned appointment.

  • Resizing the Web Forms window moved a button

  • ERA 835s window was loading slowly for very large databases.

  • Daily production goals did not consider the ApptModuleProductionUsesOps preference.

  • Printing/Viewing treatment plans would show X in substitution column incorrectly sometimes.

  • Printing Claims, claim showed the clinic's address when the clinic preference was turned off.

18.2.10 (Beta) (US and Foreign Release) Released 7/31/2018
  • (Enhancement)Supply inventory to auto calculate quantity when adding to order.

18.2.9 (Beta) (US and Foreign Release) Released 7/31/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Modify rxpat - DaysOfSupply to allow partial days

  • Texts and emails sent from the eConnector did not always use the selected date format

  • Printed perio charts differed from saved perio chart images

  • Chart Module, Edit All right click option allowed setting date outside security date limitation.

  • Taking a patient payment could sometimes cause an error when there were invalid procedure dates

  • Patient Portal Compose button was missing the plus sign

  • Weekly production goal did not always calculate correctly

18.2.8 (Beta) (US and Foreign Release) Released 7/30/2018
  • (Enhancement)Add columns to Receivables Breakdown report

  • Recall list, the "Show conflicting types" was not working correctly for Perio patients.

  • Security Permissions, attempting to edit an EO/EC procedure was incorrectly blocked by Edit Completed Procedure (limited).

  • Unable to create partial insurance checks.

18.2.7 (Beta) (US and Foreign Release) Released 7/26/2018
  • (Enhancement)ERA Matching Improvement.

  • (Enhancement)NewCrop, send ICD10 codes from Open Dental to NewCrop when adding prescriptions.

  • (Enhancement)Email message use Billing Default message when emailing from Sheet Fill window

  • Updating the program could have been stopped by a computer that continued inserting a heartbeat

  • Sheet static text fields are not showing the correct alignment when printing sometimes

  • EDS e-bills and ClaimX e-bills, create one unique output file per clinic.

  • Edit Patient Information, Exclude eConfirms/Reminders menu was not properly loading until toggled twice.

  • Sheets, setting growth behavior on an input field was not actively resizing textbox.

  • Scrolling over combo boxes could accidentally change the selected item

  • Tasks, refreshing a new task could result in a loss of data.

  • Spell check, lines under incorrect words would sometimes not get cleared

18.2.6 (Beta) (US and Foreign Release) Released 7/24/2018
  • (Enhancement) Replication: Auto populate IP address in server description

  • (Enhancement)Allow payment plan adjustments up to the remaining balance.

  • Insurance Payment window, partial payments can cause an error when window is closing.

  • Ins Plan Edit Log window's scroll bar was sometimes disabled

  • Running recurring charges created a popup for every card that was declined

  • New Patient Web Sched- Appt Type Time pattern not accurate

  • MobileWeb does not properly filter by PatStatus

  • Web Sched New Patient Appt type delete prevents access to eServices setup

  • Billing, "Skipped due to miscellaneous error" message causes UE when sending statements.

  • Sending claims would sometimes validate PO Box addresses incorrectly.

  • ASAP List, switching between tabs caused an error sometimes

  • Canada, clicking Update Carriers could have caused an error saying table did not exist

  • Setting a claim's status could have caused an unhandled exception in middle tier

  • Mobile Web, when viewing an appointment, some time fields weren't being displayed.

  • Task edit window did not refresh when another user made a change sometimes

  • Treatment finder report, provider filter did not work when also using the billing type filter

  • eConfirm was sending from wrong phone number in rare cases

18.2.5 (Beta) (US and Foreign Release) Released 7/20/2018
  • eServices, Customers were able to sign up for eServices even after their support had ended.

  • Canadian, trying to send a preauthorization to a carrier that does not allow preauthorizations was crashing the program.

  • Superfamily statements would show a pay plan charge twice if a superfamily member was the guarantor of another super family member's pay plan

  • Procedures Not Billed Report, selecting multiple patients' procedures only creates claims for one patient.

  • Statement Options, checking Single Patient Only from billing window would cause a UE.

  • Email, loading the inbox caused a UE.

  • Right-clicking on an appointment in the Appointment module and clicking "Send Confirmation Text" was not using the custom date preference

  • Web Sched ASAP would return time slots that were not actually available sometimes.

  • Web Sched New Pat allowed double booking for some patients

  • Middle tier, trying to send a text message could have given the error "Method not found with 1 parameter"

  • Make Payment option removed after logout

  • Spell check, sometimes a word was partially underlined even though it was correct

  • Patient Portal - visual bug with various fields in Internet Explorer

  • Middle tier, sending texts from the ASAP list could cause an error

  • Edit Wiki Table, clicking Paste with no cell selected was causing an error.

  • Statements, emailing statements in classic mode was causing an error sometimes.

  • Billing, double clicking on a statement that was deleted by someone else was causing an error.

  • ASAP List, sorting Web Sched ASAP messages was causing an error sometimes.

  • Zero dollar payments were automatically marked as income transfers

18.2.4 (Beta) (US and Foreign Release) Released 7/18/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Terminology needed to be updated for the Receivables Breakdown Report.

  • Income Transfer Manager, credit adjustments don't get counteracted when they should sometimes.

  • Payment window, when changing a split isn't allowed due to it being allocated, it would make a new split sometimes.

  • Repeating charge tool would sometimes not post procedures when the patients billing day and repeat charge start date changed.

  • Text boxes, underlining large amounts of incorrectly spelled words was slow.

  • Payment window, deleting large number of splits is slow sometimes.

  • Payment window, unearned type wouldn't show when there was a provider and unearned type on a pay split.

  • XVWeb, birthday value was not formatted correctly for program link.

  • Creating claims with $0 procedures preference created a claim when it shouldn't sometimes.

  • HTML email images did not send images when using dropbox

  • Letter Merge window, selecting a Letters value would sometimes cause an error.

  • Income Transfer Manager, a warning would show about adjustments when it shouldn't.

18.2.3 (Beta) (US and Foreign Release) Released 7/17/2018
  • Mobile Web, operatories with the same name only show appointments from one operatory.

  • Updating to 18.1 could rarely cause rows to be deleted from the schedule table

18.2.2 (Beta) (US and Foreign Release) Released 7/17/2018
  • (Enhancement)Schedules, improved copy/paste workflow in the interface

  • (Enhancement) Change behavior of chart pref to not allow different proc and claimproc providers when attached to claim

  • When no printers are installed, an error would occur in various places.

  • Routing slip query enhancement

  • Sending E-Claims can result in an error.

  • Try to preserve provider time pattern when assigning appointment types in MobileWeb

  • Web Forms, opening the web form window would sometimes throw an error.

  • Spell check error in account module sometimes.

  • Sometimes a patient would respond "C" to an eConfirmation and the appointment's confirmed status would not get updated.

18.2.1 (Beta) (US and Foreign Release) Released 7/16/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Move Database Maintenance Method, MethodProcedurelogbaseunitszero, to Old

  • (Enhancement)Transworld - add column to AR Manager for date of service

  • eConfirmations and eReminders were not scalable for many clinics

  • Appts Module, better disposing of pens and brushes that were used in drawing the schedule.

  • Middle tier, exporting a language translation would cause an error.

  • Attempted fix, MySQL would crash the program with "Fatal error encountered during command execution" sometimes.

  • Update Process didn't kill all workstations sometimes.

  • Appointment module, clicking on an appointment would cause an error sometimes.

  • Generating statements could take a very long time for large databases.

  • Middle Tier, unit tests with schedules explicitly associated to operatories were failing.

Version 18.1

Known Issues
  • Middle Tier, long processes can cause a connection time out error sometimes

  • Editing a patient could cause an error sometimes

  • Middle Tier, Windows shortcut key to snap to the side crashes the program when first opened.

  • Patient Search Setup Display Fields, country is not spelled correctly.

  • Appointments, clicking Go to Appt Date does not select appointment for family members.

18.1.61 (US and Foreign Release) Released 11/12/2018
  • Issue with patient portal invites.

18.1.60 (US Release) Released 10/23/2018
  • ERA Finalize Payment button was failing with error when at least one claim was not received.

18.1.59 (US and Foreign Release) Released 10/22/2018
  • Outstanding insurance claims report display fields, updated the default column widths

18.1.58 (US and Foreign Release) Released 9/20/2018
  • Tables that are historical archive copies of other tables would insert date and time columns incorrectly sometimes.

  • Production goals did not calculate correctly when the ApptModuleProductionUsesOp pref was on.

  • Printed claims would sometimes show the wrong fee.

  • P&I report would sometimes not show correctly when using initial claim date.

  • Check Insurance Plan Fees tool, changing a plan to a Fixed Benefit fee schedule was causing an error.

  • Fill Sheet window, attempting to print a sheet when it was deleted by another user would result in an error.

18.1.57 (US and Foreign Release) Released 9/18/2018
  • Payment window would display no charges when there was a balance due sometimes.

  • Account Module, unearned amount would display negative after income transfer sometimes.

  • Edit Exam Sheet Field window can error when there are no custom exam sheets defined.

  • Printer Setup window could throw an error when there was an issue communicating with RPC server.

  • Signals, a large number of rows could have been inserted into the signalod table. (rare)

  • WebSched New Patient Appts, clicking the Copy button within the Hosted URL Options section crashed the program sometimes.

  • Appts module, clearing the Pinboard crashed the program sometimes.

  • Creating a routing slip could cause an error sometimes

  • Moving family guarantor after merging family patient fails.

  • Add multiple adjustments showed an overpaid procedure warning when adding negative unattached adjustments

  • Recall list, a large number of Web Sched recall reminders would cause the program to run out of memory

  • Statements, deleting a statement without the "Image Delete" permission would delete the statement image.

  • Hidden messages were being counted for SMS notification text

  • Using advanced connection string would sometimes throw an error when running internal reports.

18.1.56 (US and Foreign Release) Released 9/12/2018 - This version has a conversion script that will prompt an automated backup
  • Perio Module, sometimes an exception was thrown when a tooth row was clicked on

  • Highlighting in the auto note composer would sometimes throw an exception

  • Chart module, clicking eRx was crashing if validation of practice information failed.

  • When using Dropbox for images, PDF EOBs did not display

  • DatabaseMaintenance, Old tab was able to run incorrect method when 'Show Hidden' was unchecked.

  • Upgrades are failing due to MySQL exceptions not bubbling up correctly.

  • Sheets, patient forms were showing as retrieved in audit trail but were missing from progress notes and "Forms" list.

18.1.55 (US and Foreign Release) Released 9/11/2018
  • (Enhancement)Query Execution Error Retry submissions include the inner exception stacktrace now.

  • Bills window, control key plus left click was deselecting all rows except the one clicked.

  • Loading the Chart module could result in an error when patient had invalid associated Problem.

  • Appointment module hover bubble sometimes caused the program to close if there was a file access issue with the patient picture.

  • Non-US customers could not purchase phone numbers for texting

  • Generating statements would be slow sometimes

  • Statements, users could delete statements without the "Image Delete" permission.

  • An incorrect permission was being used in the audit trail when breaking a procedure

18.1.54 (US and Foreign Release) Released 9/6/2018
  • Medication Edit window, loading the window caused an error sometimes.

  • Middle Tier, processing signals caused an error sometimes.

  • Convert database script improvement, moved a query below a return in case the query does not need to run

  • Out of memory exception could have created tons of bug submissions

  • Discount Plan Edit window, picking a Fee Schedule could result in an error.

  • Grid would appear empty after module/form refresh when length of displayed data had changed dramatically.

  • ERA supplemental now also considers claim proc status in addition to existing logic for claim status.

  • Adjustments could be added with no provider.

  • Account module, typing into the Quick Procs text box threw an error when the patient's primary provider has an invalid fee schedule.

  • Insurance Payment (EOB) window, trying to load an invalid EOB crashed the program.

  • Double clicking on a previously removed lab case would cause an error

  • Graphical Perio Chart crashed the program when not using Direct X.

  • The zip code combo box in the patient edit form could have thrown an error sometimes

  • Appointment Module, clicking confirmed status could result in an error someitmes.

18.1.53 (US and Foreign Release) Released 8/30/2018
  • (Enhancement) Query Execution Errors will automatically retry one more time for specific queries.

  • (Enhancement) Improve the insurance plan audit trail query.

  • DoseSpot, proxy clinicians wouldn't check for clinic access.

  • Web Sched Appointments window, the ASAP checkbox did not work unless another type was checked also

  • The global update fees tool should be run using a direct connection to the database

  • Billing dunning messages and Transworld date balance began would be incorrect sometimes

18.1.52 (US and Foreign Release) Released 8/30/2018
  • Chart module, setting a procedure complete caused an error sometimes.

  • Database maintenance, fixes with breakdowns could cause DBM to run very slowly sometimes

  • Payment window, charges could show for a family member even though another family member was overpaid.

  • Add family window, you were required select a clinic even if the ClinicAllowPatientsAtHeadquarters preference was enabled

  • Problems, adding from the chart was not always refreshing immediately.

18.1.51 (US and Foreign Release) Released 8/28/2018
  • ERAs would sometimes incorrectly identify some Claims Paid claims as a split claim.

  • Signatures on webforms are valid when previewed but when attached to a new patient show as invalid

  • Scrolling in the Appointment module would sometimes cause an error

  • Tooth numbers sometimes appeared incorrectly in the payment window

  • Printing carrier labels from the Send Claims window did not use custom labels.

  • Middle Tier, trying to log in was causing an error regarding a missing Oracle file.

  • User queries were not running against the report server sometimes.

18.1.50 (US and Foreign Release) Released 8/23/2018
  • (Enhancement)Warn users attempting to credit payment plan procedures for providers other than the provider on the payment plan

  • Appointment module, clicking on an appointment would cause an error sometimes.

  • Middle Tier, loading the Email Message Edit window would throw an exception.

  • Open Dental, hovering or clicking on the main toolbar was causing an error sometimes.

  • Appointment Edit window, loading procedures associated to the appointment was causing an error sometimes.

  • Spell Check, improved error message

  • Canada only, the procedure edit window could have thrown an error when there was a lab fee associated to a claim.

  • Clicking 'Recopy' in the Update Setup window may have caused an error

  • Loading the Web Mail Edit window may have caused an error

  • Having the Appt Edit window and Proc Edit window open when Open Dental is shut down would cause a Null Reference error

  • Dolphin bridge would cause an error sometimes

  • Account module writeoff was not showing for unsent and sent claims not yet received.

18.1.49 (US and Foreign Release) Released 8/21/2018
  • Topaz, failing to load the SigPlusNET assembly caused the program to crash in several places.

  • Insurance Claims window, trying to send a claim was causing an error sometimes.

  • Open Dental, the automatic log off monitor when shutting down all workstations caused an error sometimes.

  • Canadian eclaims through ITRANS were failing rarely when could not cleanup temporary files.

  • New adjustments defaulted to the patient's primary provider and clinic instead of the provider and clinic on the selected procedure

  • Task Search, results displayed by date wouldn't be in the correct order sometimes.

  • Kiosk, closing a form would sometimes throw an error.

18.1.48 (US and Foreign Release) Released 8/20/2018
  • (Enhancement)Select all providers and employees when loading Schedule window for clinic users if pref is turned on

  • Claim Connect, moving an 837 batch file into the archive directory caused an error sometimes after sending.

  • Transworld, an out of memory error would sometimes occur.

  • When switching tabs in the Text ASAP List form, the list would not clear patients from the de-selected tab

  • Fee Tools, copying a fee schedule from one clinic to at least seven other clinics caused duplicate fees.

  • Medical window, double clicking a disease would cause an error sometimes.

  • 5010 eclaim fields GS03 and ISA08 were not allowing underscores.

  • Middle Tier, errors would sometimes happen due to missing parameters in the middle tier calls

  • Attempting to make an income transfer caused an error sometimes

  • Payment window, clicking Pay can result in an error sometimes.

18.1.47 (US and Foreign Release) Released 8/16/2018
  • (Enhancement)Notify users when attempting to allocate more unearned than what is available

  • Web Sched New Patient Text Verify is able to be checked when office not signed up for texting

  • Payment window, if Payments Prompt For Pay Type is enabled, no pay type is selected, and payment amount is 0, an error would occur.

  • PayConnect and PaySimple don't zero out payments that were declined when the user hits OK on the payment anyway.

  • Primary insurance writeoff was showing as patient portion on procedures in ledger when secondary claim was deleted.

  • Payment window, clicking PayConnect can cause an error sometimes.

  • Changing a provider in the Procedure Edit window changed the fee to the UCR fee even if the PPO fee was higher

  • An error occurred when trying to refresh task on signals and no user is set.

  • ClaimConnect was not able to retrieve ERAs sometimes.

  • Rx Edit, loading the edit window would cause an error sometimes.

  • Procedure Edit window, saving and closing threw an error when trying to update the procedure description sometimes.

  • Report Setup window threw an error when switching tabs sometimes.

  • Treat Plan module, setting the priority caused an error sometimes.

  • Treat Plan module, trying to save a treatment plan would cause an error sometimes.

  • Treat Plan module, creating a planned appointment caused an error when the patient had no treatment plans.

  • Appts module, right clicking on operatory titles for provider information would cause an error sometimes.

  • Select Lab Case window, loading the window caused an error sometimes.

  • Appts module, sending an appointment to the pinboard caused an error sometimes.

  • Middle Tier, getting missing claim data causes an error sometimes.

  • Payment window, when performing transfers, charges could disappear sometimes.

  • Pay Split Manager did not save attached payment splits

  • Logging off and logging in as another user retained the patient's image module

  • Pay Split Manager, Amount Original sometimes showed incorrect amount

  • Payments, if an income transfer is created using unearned money, the splits wouldn't inherit the unearned type.

  • Sorting on un-aliased custom report columns would sometimes cause an error

  • Cloud A to Z storage, Patient Images would not display on sheets

18.1.46 (US and Foreign Release) Released 8/9/2018
  • (Enhancement)ERA Procedure Paid window print functionality.

  • Web Sched New Patient - calendar show dates as available which have no openings

  • Edit patient window, predictive list for the Site textbox was in the wrong place.

  • OK button was greyed out in the Edit Claim Procedure window on some secondary claims

  • Patient Edit, entering a zip code was not filtering full list of zip codes.

  • Account module, clicking the New Claim button was causing an error sometimes (rare).

  • Printed perio charts differed from saved perio chart images

  • Security Permissions, attempting to edit an EO/EC procedure was incorrectly blocked by Edit Completed Procedure (limited).

  • MobileWeb couldn't de-serialize monetary amounts when the country currency format doesn't match US

  • Canadian carriers Equitable had new CDANet information

  • Transworld, sending would fail from some clinics sometimes

  • Deleting all schedules for a day could cause an error sometimes

  • Hiding an ortho display field could have caused existing ortho charts to insert duplicates

  • Patient Edit, creating a new patient, but then clicking 'Cancel' deletes the patient, but was does not logging.

  • Family Module ICE color definition was not functional

  • When creating a new fee schedule, it was not able to be marked "Hidden"

  • Emailing a statement from the Account module might not have replaced the 'statementURL' tags

  • Appointments scheduled over a day broke the search feature

  • Middle Tier, adding a new Problem and selecting it for the patient was causing a critical error in Chart.

  • Users were not allowed to edit payment plan splits when the payment plan guarantor was not in the patient's family

  • Payment window, adjustments wouldn't be used on charges sometimes.

  • Pay Split Manager, attempting to set the text on associated splits caused an error

  • Accounts Receivable Manager would sometimes throw an error when trying to Send to TSI.

18.1.45 (US and Foreign Release) Released 8/2/2018 - This version has a conversion script that will prompt an automated backup
  • Payment window, income transfers don't take into account insurance estimates in the Amount Start column.

  • Import Ins Plans 834 Preview, post import summary was inaccurate sometimes.

  • Bundle without texting - Web Sched ASAP didn't populate as option

  • Resizing the Web Forms window moved a button

  • ERA 835s window was loading slowly for very large databases.

  • Daily production goals did not consider the ApptModuleProductionUsesOps preference.

  • Printing Claims, claim showed the clinic's address when the clinic preference was turned off.

18.1.44 (US and Foreign Release) Released 7/31/2018
  • Chart Module, Edit All right click option allowed setting date outside security date limitation.

  • Taking a patient payment could sometimes cause an error when there were invalid procedure dates

  • Weekly production goal did not always calculate correctly

18.1.43 (US and Foreign Release) Released 7/30/2018
  • Recall list, the "Show conflicting types" was not working correctly for Perio patients.

  • Unable to create partial insurance checks.

18.1.42 (US and Foreign Release) Released 7/26/2018
  • (Enhancement) Backported About window Diagnostic button.

  • (Enhancement)ERA Matching Improvement.

  • (Enhancement)NewCrop, send ICD10 codes from Open Dental to NewCrop when adding prescriptions.

  • (Enhancement) Replication: Auto populate IP address in server description

  • (Enhancement)Allow payment plan adjustments up to the remaining balance.

  • Canadian, trying to send a preauthorization to a carrier that does not allow preauthorizations was crashing the program.

  • Text boxes, underlining large amounts of incorrectly spelled words was slow.

  • Insurance Payment window, partial payments can cause an error when window is closing.

  • Ins Plan Edit Log window's scroll bar was sometimes disabled

  • New Patient Web Sched- Appt Type Time pattern not accurate

  • MobileWeb does not properly filter by PatStatus

  • Sheet static text fields are not showing the correct alignment when printing sometimes

  • Right-clicking on an appointment in the Appointment module and clicking "Send Confirmation Text" was not using the custom date preference

  • Web Sched New Patient Appt type delete prevents access to eServices setup

  • Web Sched New Pat allowed double booking for some patients

  • Sending claims would sometimes validate PO Box addresses incorrectly.

  • Zero dollar payments were automatically marked as income transfers

  • EDS e-bills and ClaimX e-bills, create one unique output file per clinic.

  • ASAP List, switching between tabs caused an error sometimes

  • Canada, clicking Update Carriers could have caused an error saying table did not exist

  • Setting a claim's status could have caused an unhandled exception in middle tier

  • Mobile Web, when viewing an appointment, some time fields weren't being displayed.

  • Treatment finder report, provider filter did not work when also using the billing type filter

  • Sheets, setting growth behavior on an input field was not actively resizing textbox.

  • Spell check, lines under incorrect words would sometimes not get cleared

18.1.41 (US and Foreign Release) Released 7/19/2018
  • Middle tier, trying to send a text message could have given the error "Method not found with 1 parameter"

18.1.40 (US and Foreign Release) Released 7/19/2018
  • Statement Options, checking Single Patient Only from billing window would cause a UE.

18.1.39 (US and Foreign Release) Released 7/18/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Terminology needed to be updated for the Receivables Breakdown Report.

  • Payment window, when changing a split isn't allowed due to it being allocated, it would make a new split sometimes.

  • Payment window, deleting large number of splits is slow sometimes.

  • Payment window, unearned type wouldn't show when there was a provider and unearned type on a pay split.

  • XVWeb, birthday value was not formatted correctly for program link.

  • Letter Merge window, selecting a Letters value would sometimes cause an error.

18.1.38 (US and Foreign Release) Released 7/17/2018
  • Updating to 18.1 could rarely cause rows to be deleted from the schedule table

18.1.37 (US and Foreign Release) Released 7/17/2018
  • Sheet Printing can crash the programs sometimes.

  • Routing slip query enhancement

  • Sending E-Claims can result in an error.

  • Printing a report can result in an error sometimes.

  • Medication for Patient window, clicking Edit can cause an error sometimes.

  • Spell check error in account module sometimes.

  • Sometimes a patient would respond "C" to an eConfirmation and the appointment's confirmed status would not get updated.

18.1.36 (US and Foreign Release) Released 7/16/2018
  • eService Setup window, starting the eConnector service could cause an error.

  • Audit Trail, Sheet Delete was listed in dropdown filter but is not associated to any log entries.

  • Appointments, deleting and re-adding identical procedures was causing procedures to disppear in appointment module.

  • Web Sched ASAP- manual edit of message did not take effect

  • Recall eCards, clinicNum was used to get the clinic for recall instead of the recallNum

  • Email, correct default sender address wasn't loading when multiple accounts use the same email address.

  • Middle Tier, creating an appointment was causing an error sometimes.

  • Treatment Plan definitions display Internal Priority

  • Task Priority definition displayed incorrect help text and column heading

18.1.35 (Beta) (US and Foreign Release) Released 7/12/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Modify 'Fee Schedule Edit' permission to include editing fees.

  • (Enhancement)Automation trigger "ScheduleProcedure" fired when placing an unscheduled appt onto the schedule.

  • Checking the SMS balance before sending was slow on large databases

  • Safari Patient Phone Number, mobile lagged one keystroke behind

  • Mobile Web - Appt creates audit trail with no user specified

  • Confirmation Requests were resending endlessly due to XML error

  • Payment window, when Income Transfer checkbox is checked, charges do not show correctly.

  • Account module, add multiple adjustment dropdown is opening the incorrect window

  • Automation SetApptStatus threw an error when creating an appointment. Changed to SetApptASAP.

  • Payments, allocated splits could be deleted without deleting their allocations first.

  • Right-clicking in the task window and clicking mark as read could cause an exception

  • Topaz Signature Pad dll got called too often in the Ortho Chart and when filling out sheets.

  • Appointments, right clicking on a blockout was not enabling edit/copy/paste/etc options.

  • ASAP List, printing the ASAP List caused appointment notes to get cutoff.

  • Spelling error existed in E-Claims window

  • Procedure Codes, the lack of the Procedure Code Edit permission was not stopping users from editing procedure codes.

18.1.34 (Beta) (US and Foreign Release) Released 7/10/2018
  • (Enhancement)Use letter merge 'description' when naming saved letter merge files

  • (Enhancement)When saving letter merge files, use file extension from template

  • (Enhancement)Require a password for new users if Strong Password pref is enabled

  • 2 factor auth does not send text on safari browser

  • Audit Trail, permissions dropdown showed several options that do not generate audit trail entries.

  • Web Sched recall notifications sometimes were not sent when a patient lacked a wireless phone or an email

  • OpenDentalService, max connections error referenced 'users' instead of 'connections'.

  • Ortho Chart, loss of functionality, disabling Ortho Chart Edit (full) was not blocking user from editing ortho chart row signed by another user.

  • Appointments, in Week view, "Go To Appt Date' was not going to appointment scheduled in a different week.

  • Statement Options, emailing statements from the fill sheet window would sometimes incorrectly show as sent.

  • Setting payment plan date in the future was validating incorrectly

18.1.33 (Beta) (US and Foreign Release) Released 7/6/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Display date and time of exceptions.

  • Claims, setting a claim as sent or printed was crashing the program sometimes (very rare).

  • CanadaCarriersCdaMissingInfo, GroupHealth Benefit Solutions was not included in database maintenance.

  • Closing the program sometimes resulted in an unhandled exception

  • Manage module 'show claims received after days' preference is shifted by 1 day such that a value of 1 means today only.

  • Sheet static text fields were not showing the correct alignment when printing

  • HL7, blank messages received could cause the timestamp for all old messages to be updated incorrectly.

  • Retrieving reports can result in an error.

  • Tasks, when using the task search window, if a task is deleted and reopened an error would close the program.

18.1.32 (Beta) (US and Foreign Release) Released 7/3/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Suppressed windows F10 key functionality in main modules

  • (Enhancement) Increased efficiency for voice dictation in the Perio Chart

  • Backup & Archive, trying to create an archive would throw a "Sequence contains no elements" error sometimes.

  • Medication for Patient window, clicking Edit could cause an error.

  • Main window title would not update when changing clinics

  • Claim Edit, splitting a claim with custom tracking was incorrectly adding custom tracking to new claim.

  • PaySimple and PayConnect buttons were not visible on the Claim Payment Edit form if the username and password were left blank in setup

  • Account Module, the patient selected in the Select Patient grid sometimes changes once the account was loaded

  • Added speed logging for Ortho Chart slowness.

  • Voice dictation caused an exception if certain prompts were said before selecting an exam in the Perio Chart

18.1.31 (Beta) (US and Foreign Release) Released 6/29/2018
  • Textboxes would cause an "Error creating window handle" error in many places.

18.1.30 (Beta) (US and Foreign Release) Released 6/28/2018
  • (Enhancement)When launching DoseSpot for a proxy prescriber, the prescribing clinician will be autoselected instead of selecting from a dropdown

  • (Enhancement) Custom aging report did not give option to exclude archived patients, and did not include deceased patients.

  • Mobile Web - Creating an appt with appt type doesn't inherit color or time

  • Chart module, click Save to Images button would cause an error sometimes.

  • Sheets, static text with large font shifted up noticeably when generating a PDF of a sheet.

  • DoseSpot, Patient Reported medications added from DoseSpot were being incorrectly imported into Open Dental.

  • Merging two patients caused a warning in the server event viewer

  • Middle Tier loading the account module would throw an exception

  • Timecards, calculating weekly overtime was not capping regular hours at 40 sometimes.

  • Batch insurance payments window was not showing sent claims with no payments entered when the 'Show claims received after days' preference was blank.

  • When using appointment types, an exception would sometimes occur when creating an appointment

  • Middle Tier, invoking methods with a primitive or enum array as the only argument was crashing the program.

  • Payment plan signature box overlapped the note text box

  • Ins Verification, duplicate history rows were being created from the ins plan window when picking from list sometimes.

18.1.29 (Beta) (US and Foreign Release) Released 6/26/2018 - This version has a conversion script that will prompt an automated backup
  • Appointment Types, the appointment length was not set correctly when an appointment type included procedures

  • Treatment Plan, Tooth Chart Legend displayed dots in PDF when using Windows 10 Update 1803.

  • Receivables Breakdown Report did not include insurance payments from insurance payment plans

  • CanadaCarriersCdaMissingInfo DBM was not moved to Old tab.

18.1.28 (Beta) (US and Foreign Release) Released 6/22/2018
  • Middle Tier loading the chart module would throw an unhandled exception

  • Query enhancement to A/R Manager queries for better performance using MySQL 5.5

  • Edit Paths window, clicking OK was resulting in an error when sometimes.

  • Image Module, PDFs was not displaying when using Dropbox for AtoZ storage.

  • Tasks, when resizing the task edit window the program would sometimes throw an error.

  • Allocating unearned for family members sometimes had an incorrect patient on the split

  • Appointments, Middle Tier was erroring when creating or editing an appointment.

18.1.27 (Beta) (US and Foreign Release) Released 6/21/2018
  • Insurance Plan Edit Log, entries disappeared and reappeared sometimes when changing certain carrier details.

  • WebSchedNewPat appointment reason dropdown only showed text in mobile browsers

  • ODSelectBox text was black instead of blue in mobile

  • Middle Tier, a large Appointment View table was taking a long time to cache on workstations.

  • OpenDentalService could run from multiple workstations.

18.1.25 (Beta) (US and Foreign Release) Released 6/19/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Increase the allowed text size for Auto Note Prompt Text

  • (Enhancement)Podium, don't send phone number if Text OK = 'No'

  • (Enhancement) Adding a progress indicator to Signup Portal when user clicks 'Save'

  • (Enhancement)EDS report retrieving was blocking 835 retrieval sometimes.

  • Schedules, pasting schedules was taking a long time for large databases.

  • Clinic feature cannot be turned on or off if no internet connection or invalid reg key

  • DoseSpot, an error would occur requiring a user email address when clicking eRx sometimes.

  • Income transfers, charges wouldn't display correct amount if the procedures had non-zero unit quantities or base units.

  • Clinics, sometimes when entering a specialty it would not save correctly.

  • Discount plans, if there is no discount plan fee nor a UCR fee for a planned procedure, the procedure would show as fully discounted in the treatment plan.

  • Account module, opening a statement could cause an error sometimes.

  • (Internal Request) Added Mark as Read option to task right click menu.

  • Selecting a patient in the Account Module would sometimes select a hidden patient instead

  • Lab Cases window, when filtering and selecting a case sometimes the wrong case was shown

  • Adjustments, the "Add Multiple Adjustments" window sometimes wouldn't highlight selected procedures.

  • Middle Tier, invoking methods with an array as the only argument was crashing the program.

  • Receivables breakdown report was not filtering selected providers for payplan charges.

  • Database Maintenance, running CanadaClaimProcForWrongPatient on linux systems caused an error.

  • Wiki Search window, searching sometimes could cause an error on Linux systems.

  • Convert script was incorrectly looking for a pre-existing composite index.

  • Unearned Income Reports showed clinic descriptions instead of abbreviations.

  • Clinic subtitles did not show on Unearned Income Reports

  • Middle tier, running the Procedure Codes report caused the program to crash.

18.1.24 (Beta) (US and Foreign Release) Released 6/14/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Manage Module, manually editing a time card for future time clock out, the status should display as "Manual Entry" in the employee list.

  • (Enhancement)Move AuditTrailDeleteDuplicateApptCreate to Old

  • (Enhancement) DoseSpot, Clinic ID's now get automatically assigned if the user doesn't click the "eRx" button before signing up.

  • Signup Portal marketing descriptions were aligned incorrectly.

  • Patient Portal statements did not verify the patient correctly

  • Attempting to install the eConnector in eServices Setup could result in an error.

  • Manage Time Cards, Calculate Weekly OT button was not making proper adjustments in certain scenarios.

  • Canada, sometimes sending a secondary claim would incorrectly say the the primary procedures must be the same

  • Merged patients would show in Accounts module

  • Edit Payment Split, fee was not taking Unit Quantity or Base Units into account.

  • Payment Plan Procedures and Credits window was not taking Base Units or Unit Quantity into account for fee.

  • Multiple Adjustment window was not taking Base Units or Unit Quantity into account for fee.

  • Adjustment window was not taking Base Units or Unit Quantity into account for fee.

  • Claim attachment tab, the export button offers to create folder location when the default folder does not exist, but wasn't creating a folder or exporting any files.

18.1.23 (Beta) (US and Foreign Release) Released 6/13/2018
  • (Enhancement)Automation trigger for Create Rx

  • (Enhancement)Update Podium API endpoint.

  • (Enhancement)Security, make encryption methods FIPS compliant.

  • IE - payment options window in patient portal displayed incorrectly

  • There was a grammatical error in the setup wizard form

  • Web Sched New Pat provider dropdown overlapped calendar in Microsoft Edge and Apple Safari

  • WebSchedNewPat verify identity popup was too small in Internet Explorer

  • WebSchedNewPat Safari Guardian and Patient info boxes overlapped

  • Patient merge tool did not merge all patient-related items

  • Appointment Module, clicking 'Go To Appt Date' in patient appointments window would not always display the correct schedules in module.

  • Placing a planned appt on the schedule did not trigger the ScheduleProcedure automation

  • Modified redirect URLs for bridges

  • Call Center Map, customer listed in right click menu was not updating unless map was closed and reopened.

  • Attempting to make a manual prepayment split could sometimes cause an error

  • CEMT User Edit, setting a password on a hidden user was crashing the program.

  • DoseSpot forced providers to have DEA Numbers when DEA Numbers are only required for EPCS.

  • Service Manager, installing eConnector from Service Manager sometimes resulted in an unhandled exception.

  • Appointments were allowed to overlap sometimes

18.1.22 (Beta) (US and Foreign Release) Released 6/11/2018 - This version has a conversion script that will prompt an automated backup
  • Schedules, loading the Schedule window takes a long time for large databases.

  • Upgrade was failing for non-ortho offices sometimes.

18.1.21 (Beta) (US and Foreign Release) Released 6/11/2018 - This version has a conversion script that will prompt an automated backup
  • Ortho Setup, changing the default months treatment was overwriting existing ortho treatment months total in Account Module Ortho Case Info.

  • Local server configuration file was not hashed sometimes

  • WebSched New Pat was slow to load on large databases

  • Statement Options, Single Patient Only checkbox was no longer visible.

  • WebSched New Pat 1 clinic bad appointment could cause other clinic not to load

  • Payments, when transferring income from one procedure to another with enforce payment pay type preference enabled, an error would occur.

  • ADA 2012_J430D claim form did not print image

18.1.20 (Beta) (US and Foreign Release) Released 6/7/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Hide patient only option in Manage>Billing as amounts can be confusing.

  • (Enhancement)Security window, show 'User Details' in a similar fashion to this window in version 17.3.

  • Appointment module, resizing an appointment could sometimes throw an error

  • Edit Procedure Code window, an error would occur if an invalid character was entered in Base Units.

  • Patient callback alerts were unable to be deleted

  • Marking a task as read could have caused an error

  • Payment plan debits are sometimes not able to be paid off

  • Tasks, deleting a task note did not cause the tasks control to reset

  • Web Sched notify emails were marked as unsent

  • Web Sched New Patients, the calendar would show every day as available when no time slots were available for the month.

  • Aging tool message box had a spelling error.

  • Electronic statements, outputting statements to a file could cause a UE.

  • Electronic statements, sending statements to members of the same family could cause a UE.

  • Payment window, overpaid procedures couldn't be re-allocated.

  • Chat module view option for selected teeth was sluggish for some computers.

  • Printing a statement from the Fill Sheet window did not save combo box selections

  • Middle Tier, the account module would throw an error if a commlog had an invalid character

  • Repeat charge tool would sometimes not post procedures.

18.1.19 (Beta) (US and Foreign Release) Released 6/4/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Payment Plans, changes to number of payments, payment amount will save when recalculating or creating a new schedule.

  • (Enhancement)We should enhance the iRYS bridge to pass over the birthdate in the correct format.

  • (Enhancement) MySQL Fatal Errors now display query to user.

  • Appointments would be invisible sometimes

  • Email Inbox, opening an email with smime.p7s file attachment was crashing the program.

  • Web Sched New Patient Appt Types, the color associated to the appointment type was not being applied to the appointment being created.

  • Payment plans could be recalculated with no payment amount or number of payments set in terms.

  • Middle tier, editing a dental school class or course could have caused an error.

  • Middle tier, editing an insurance plan could have caused an error.

  • Middle tier, processing an 835 could have caused an error.

  • Middle tier, opening the TSI AR Manager could have caused an error.

  • Middle tier, assigning an outstanding claim to a user would cause an error.

18.1.18 (Beta) (US and Foreign Release) Released 5/31/2018
  • (Enhancement)Ins Verify, disassociate an assigned user when an insurance plan is dropped.

  • (Enhancement) Modify the Aging of A/R and Insurance Aging reports to include the difference between the original writeoff estimate and the current writeoff estimate for unreceived claims.

  • (Enhancement)Procedure level checking for codes with Arch or Sextant treatment areas.

  • Middle tier, loading the chart module could throw an error if an invalid character was present.

  • Middle tier, making a payment would cause an error.

  • Middle tier, opening an appointment could throw an error if an invalid character was present.

  • Deleting a patient exam sheet could cause an error

  • Perio, was selecting teeth on initial load

18.1.17 (Beta) (US and Foreign Release) Released 5/30/2018
  • (Enhancement)Electronic statements, creates one output file with unique name per clinic

  • (Enhancement) Add new PaySimple button to Edit Insurance Payment window

  • (Enhancement) Manually attaching payment splits to prepayment paysplits did not set the unearned type from the attaching payment split.

  • (Enhancement) WebForms mobile prev/next/submit buttons were hiding under the keyboard when typing.

  • FHIR, creating an appointment may have given an internal server error

  • During update, it was possible to skip the update on other workstations.

  • Transworld, patients with a zero balance were not being displayed in the A/R Manager window

  • PaySplit Manager, trying to associate splits would cause an error sometimes.

  • Perio Chart, trying to open the perio chart without a patient selected would crash the program.

  • Messaging Buttons, clicking on a message button would crash the programs sometimes.

  • Messaging Buttons, hovering over messaging buttons would crash the program sometimes.

  • Appointment Edit window, trying to save appointment and procedure information to the database was crashing the program sometimes.

  • Appointment History, logging off could crash the program when an appointment history needs to be automatically made.

  • OD allowed hidden admin users with no password to login

  • Manually moving teeth in the tooth chart could be slow sometimes.

  • Option to disable ERA downloads for ClaimConnect has been added.

18.1.16 (Beta) (US and Foreign Release) Released 5/28/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Removed the eConfirm sent confirmation status from the list to be excluded from sending

  • (Enhancement)Option to Disable Signatures on Webforms

  • (Enhancement) Send credit card button clicks to URLs instead of setup window

  • Loading the quick paste note edit window would fail if there were no quick paste note categories

  • PaySimple payment note had a couple minor formatting issues

  • Minimizing the progress bar when backing up throws an error.

  • Sirona bridge would crash the program if an invalid path is entered within the sifiledb.ini file.

  • Account module, double clicking an adjustment that was deleted by another user caused an error.

  • Persistent commlogs were saving blank entries when closing OpenDental

18.1.15 (Beta) (US and Foreign Release) Released 5/24/2018
  • (Enhancement) In the Edit Claim window, changed "Finalize Payment" button to "Batch" and "This Claim Only".

  • Show claim received after preference, change from fixed date to rolling date.

  • Default user group security message was missing some information

18.1.14 (Beta) (US and Foreign Release) Released 5/24/2018
  • (Enhancement) In the Edit Claim window, changed the "Finalize Payment" button to "Batch" and "This Claim Only".

  • Insurance Payment (EOB) window would not populate the Amount field sometimes which would warn the user that "Amounts do not match" incorrectly.

  • Switching Open Dental user while patient selected caused an error in the chart module

  • Security Settings, it was possible to move the last user with Security Admin permissions into a group without Security Admin permissions.

  • Task Search window Created column did not match Date/Time Created in Task window

  • Task Search, Date Created search filters didn't filter on actual original creation date.

  • Total amount was not updating in order history

  • UE when closing FormExamSheets from outside the chart module

  • Duplicate entries were created in eServiceSetup WebSched New Pat Hosted URLs

  • Middle tier, creating statements might have caused an unhandled exception.

  • Disabled some eServices due to GDPR Compliance for EU customers.

  • Letter Merge, previewing a letter merge would sometimes throw an error.

  • Middle tier, deleting an appointment could cause an error

  • Insurance Payment (EOB) window, secondary claims popup displays claim date of service.

  • Middle Tier, resetting the AR dashboard would cause an error

  • Middle Tier, merging two discount plans would cause an error

  • Middle Tier, searching for email would cause an error

  • Middle Tier, editing an equipment item would cause an error

  • Middle Tier, Canada, deleting a procedure would cause an error

  • Middle Tier, adding a replication server would cause an error

  • Middle Tier, editing a schedule would cause an error

  • Middle Tier, getting web forms would cause an error

  • Middle Tier, searching for a wiki page would cause an error

  • Middle Tier, restoring a wiki page would cause an error

  • Middle Tier, archiving the database would cause an error

18.1.13 (Beta) (US and Foreign Release) Released 5/22/2018
  • Archives, if the OpenDentalArchive database exists but has no data, there would be an error.

  • Exiting Insurance Payment(EOB) window when viewing a $0 bulk check caused error "'ProcDate' does not belong to table."

  • Account module was showing too many insurance payments for claim when some claimprocs on the claim were received with $0.

18.1.12 (Beta) (US and Foreign Release) Released 5/22/2018
  • (Enhancement)Sync providers when attaching prepayments to payment splits

  • (Enhancement)View Schedules in manage module did not allow users with Schedules permission to edit.

  • Attempting to schedule an Appointment caused an error over middle tier.

  • Printing a statement would result in an error while using middle tier.

18.1.11 (Beta) (US and Foreign Release) Released 5/21/2018
  • (Enhancement)Updated the allocate unearned logic.

  • (Enhancement) Chart module planned appointment grid speed improvement

  • Income transfer payments wouldn't show amounts due to be transferred if received estimate and procedure were different providers.

  • ERA 835s window would error sometimes after clicking Refresh.

  • User Query Sql safety check causes "No longer allowed to send sql directly" error.

  • Show claims received after preference now uses date received instead of service date.

  • Error occurred during installation if the executable file could not be deleted

  • Released User Queries sub menu did not prompt for variables or launch correctly sometimes.

  • Phone map, right-clicking an empty cell caused a UE(Internal Only)

  • Web Sched Verify text and email fields showed line breaks as "\r\n"

  • Web Sched, an error would occur when a date is pre-loaded that is at least a year into the future that shares the same month as the current month.

  • Quick Paste Notes, having no Quick Paste Categories caused errors throughout the program.

  • An error was happening if a user query is attempted while connected over the middle tier.

  • Middle tier, opening the chart module through middle tier caused a UE sometimes.

  • There was a spelling error on the registration form for Open Dental

  • Sheet Printing, Windows 10 update 1803 caused fonts on sheets to be incorrect sometimes.

  • Repeat Charge Tool sometimes did not post procedures when a patient had multiple repeat charges

  • User Edit changes to the currently logged in user were not reflected sometimes.

18.1.10 (Beta) (US and Foreign Release) Released 5/17/2018
  • (Enhancement)Modified Overpaid Proc Warning in Multiple Adjustment window.

  • (Enhancement) WebForms web calls overhaul.

  • Auto Codes, when an autocode condition was EachAdditional, incorrect procedures may have been added

  • WebForms scrolling was limited while a textbox was focused in Safari

  • Sometimes scanning an image would throw an exception

  • Clicking Sign TP in the treatment plan module would sometimes cause an error.

  • Procedure Edit window does not update adjustments grid when adding, editing, or deleting adjustments.

  • Insurance Plan Substitution Code window contains misspellings.

  • Query Variable window errors when typing SHIFT+ENTER in a variable field.

  • OrthoChart Setup Display fields does not add new tab to combobox until reloading Setup window.

  • An error would happen if the pulse was left blank in the vital sign edit window.

  • Transworld, account balances would be incorrect in transaction messages sent to TSI.

  • Letter merge save to image module would sometimes throw an error.

  • Treatment Finder report, deselecting all patients with CTR+mouse click causes an error.

  • Time Card Edit, user could sometimes edit their own time card without permission.

  • Printing payment plans when not using sheets sometimes caused column totals to continue to a second line

  • Clinic window does not allow unselecting single clinic after pressing Select All button.

  • Billing Options window clinic combobox does not default to All when Headquarters is current clinic.

18.1.9 (Beta) (US and Foreign Release) Released 5/15/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Allow setting a completed proc to TP status if sum of attached payments is $0

  • (Enhancement) Web Sched Recall, adding additional logging

  • Auto splitting for payment plans sometimes caused an incorrect unallocated split to appear

  • Extra auto splits could sometimes appear when making a payment on a payment plan

  • Fixed Benefit Insurance Plan %s were not set to 100%

  • Patient Portal hosted payment URL - doesn't populate practice info

  • Tasks, displaying patient tasks when no patient is selected would be slow sometimes.

  • Canada preauth duplicate claimprocs were not properly cleaned up in previous update.

  • Canadian Labs did not behave correctly when attached to multiple preauths sometimes.

  • Treatment Plan module would error while loading sometimes.

18.1.8 (Beta) (US and Foreign Release) Released 5/14/2018
  • (Enhancement)Change Web Sched 'Verify' tab to 'Notify'

  • Web Sched, trying to schedule an appointment for today would fail sometimes.

  • Log in window will show CEMT users who are hidden.

  • The multiple adjustments form showed hidden adjustment types.

  • Completed late appointments did not change color

  • Tasks, send copies to multiple option caused task copies to be marked as new for the sender

  • CEMT, Syncing users with invalid property would cease syncing without any error notifications.

18.1.7 (Beta) (US and Foreign Release) Released 5/11/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Improved usability of "Show all transactions since zero balance".

  • (Enhancement) Modified update request payload.

  • (Enhancement)Patient Portion Uncollected Report executes very slowly on large databases when run for multiple month date ranges.

  • (Enhancement)Toolbar/Module buttons would flicker when hovered over.

  • (Enhancement)Store settings in the FreeDentalConfig.xml when command line arguments are used.

  • Right clicking on grid items with email addresses shows option to follow invalid web link.

  • Patient Tasks tab does not always immediately refresh when selecting a patient.

  • Web sched New Patient 'Launch' header overlaps next column

  • Task Search does not display task list after "In Task List:" in results grid.

  • Future appointments could inconsistently get blocked when trying to set complete

  • Canadian Lab Fees with PreAuth status are causing slowness in Treatment Plan Module.

  • Security setup, the Users Currently Associated list could not be scrolled.

  • User Query results in Human-readable mode does not print patient names for newly created patients.

  • PreAuths, users were sometimes not allowed to delete preauths.

  • The enter button closed the Edit Insurance Payment form preventing users from making multiline notes.

  • Payment plans with attached credits and unattached paysplits did not calculate amount due correctly

  • The kiosk window could be repositioned by the user.

  • Updated the website link in the X-Charge setup window

  • Selecting Employees in the Manage module to View Schedule did not work correctly sometimes.

  • Partial payments for payment plans with unattached credits were removed from outstanding charges

18.1.6 (Beta) (US and Foreign Release) Released 5/10/2018
  • (Enhancement)PaySimple is now fully implemented.

  • (Enhancement)In FormRpAppointments, option to show WebSched ASAP appointments was not available

  • Operatory Web Sched Settings, new operatories were not saving the New Pat Appt Types field.

  • Spell Check could have created duplicate dictionary entries

  • Setting a primary insurance's COB rule to Secondary Medicaid could have caused the writeoff to be incorrect

  • Web Sched Recall - Variable tag (NameFL) should have not been included for WebSched Text.

  • Fixed typo in user permissions list.

  • Payment plans sometimes did not show in the account module when entire family was selected

  • Webforms signatures displayed "invalid" when previewing sheet

  • Appointment edit, creating an appointment could cause the program to not respond.

  • Chart Module, create planned appointment prompt loads an appointment with incorrect appointment length for treatment planned procedures.

  • ASAP list, default width would cut off note column of the grid.

  • (enhancement) PaySimple miscellaneous improvements.

  • Scheduling recalls for recall types without procedure codes could cause an error.

  • Provider P&I report was not showing unearned income not attached to a provider.

  • Canadian eclaims for Pacific Blue Cross were not working due to a recent change in Canadian networks.

  • Recall List window, clicking the Show Conflicting Types checkbox could sometimes result in an error.

  • Outstanding claims report sometimes did not reflect the custom claim tracking status correctly.

18.1.5 (Beta) (US and Foreign Release) Released 5/7/2018 - This version has a conversion script that will prompt an automated backup
  • Unread text count did not take clinics into account

  • Repeat Charge Tool sometimes did not post all of the procedures.

  • Create Planned Appointment warning was popping up too often

  • Insurance aging report would throw an exception sometimes

18.1.4 (Beta) (US and Foreign Release) Released 5/7/2018
  • (Enhancement) No longer allow copying and pasting entire tasklists, only moving.

  • (Enhancement) Allow combo boxes used in custom statement sheets to print/save to PDF

  • The signature box did not gain focus when selected.

  • Recall List single and double click on patients do not function.

  • Mobile Web operatory view, appointments visually didn't match their appointment lengths in their scheduled operatory.

  • Task lists, using cut and paste to move task lists would take a long time

  • eServices Setup, Web Sched New Patient Appts tab did not refresh the Available Times for Patients grid after making changes to the Appointment Types grid.

  • Account module, adding a procedure from quick procs would insert a new line to the procedure in the chart module

18.1.3 (Beta) (US and Foreign Release) Released 5/4/2018
  • (Enhancement) Change carrier filter in Batch Insurance (EOB) window to %carrier%

  • Payment splits with procedures were allowed to be marked as prepayments

  • Available Display Fields for Treatment Plan Module does not include "Allowed".

  • Updating the database would sometimes cause an error for large tables

  • Recall List, right clicking on a Patient with email address as contact method drops down a menu which includes an invalid Web link to the email address.

  • Command Line Arguments used to launch the program were getting saved to the FreeDentalConfig.xml

  • Fee schedule tools caused an error if clinics feature was disabled

  • Released User Queries did not show properly in the sub menu.

18.1.2 (Beta) (US and Foreign Release) Released 5/3/2018
  • (Enhancement) Update statement send status when printed from the Sheet Fill window.

  • Appointments could be created or edited with a status of complete for the current date

  • Appointments for the current date could not be set complete

  • Translation names, some translation names were not set.

  • Commlogs Auto Save preference caused the Communication Item window to not save new information after the initial auto save.

  • Task note Date / Time changes were not being saved

18.1.1 (Beta) (US and Foreign Release) Released 5/3/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Prepayment splits were allowed to not be attached to the original prepayment.

  • (Enhancement)Updated the batch insurance payment instructions.

  • (Enhancement) Option to attach providers to prepayments while fully enforcing payments

  • (Enhancement) eConfirmation/eReminder Setup window Enhancements

  • (Enhancement) Preference for Middle Tier server to store all fees in cache or go to the database for every fee

  • eConnector to retry transactions which failed for db connectivity

  • Commlogs sometimes truncated their text when invalid characters are pasted into them.

  • Chart module UE

  • Copying fee schedules with few fees sometimes gave an error

  • Middle Tier, login locked for failed attempt count when the password was changed with another instance opened

  • Middle Tier Plug-in Example, custom convert scripts for plug-ins are failing with a MySQL authentication error.

  • Alerts Monitor thread would crash the program when the database connection went away somtimes.

  • The Connection Lost window would pop up multiple times

  • Long date format needed to apply to Confirmation List emails and postcards

  • The webschedrecall table would not be accurate if a patient was sent multiple reminders manually

  • When an insurance plan was split and then combined, audit trails may have been corrupted

  • Unit Tests, middle tier tests were failing when IIS was turned off.

  • Patient Select Window, when selecting a patient an error would sometimes occur

  • Appointment module, sometimes an exception would be thrown when an appointment was drawn on the grid

  • An exception would occur if the user canceled the updater during an update

  • Transworld, invalid transaction types were included in the last transaction type filter for guarantors in the sent tab grid

  • Replication, the slave monitor sometimes did not flag that replication had stopped.

  • Outgoing SMS messages were sometimes failing due to the wrong region being set

  • Replication monitor did not work when replicating multiple databases

  • Chart module, refreshing DoseSpot notifications would cause a UE sometimes.

  • Replication environment was allowing unsafe user queries to run on any server instead of just the designated Reporting Server.

  • Perio chart exam with date 01/01/0001 cannot be deleted even with security permission perio chart edit date limitation enabled.

  • If there are no regular users when connecting to a database, an error would occur.

  • Image Module displays a gray box when previewing PDFs when data path set to store images directly in database.

  • Query Request Form, failed validation did not show when the practice phone was invalid.

  • Database archive copies over entire table instead of only copying from archive date

  • Audit trail did not have a minimum size for window

  • Aging Builder window should be re-titled to Custom Aging Report.

  • Transworld, OpenDentalService thread would throw an exception sometimes.

  • Opening and closing the Choose Database window from the program caused a UE

  • Appointments were invisible

  • Texting - Headquarters does not see 'all clinics' by default (after 17.3)

  • Payments, clicking ok or cancel after allocating unearned with "Don't Enforce" threw an error