home
Previous Versions
For versions before Version 12.0, please see the Older Versions page.
Version 12.2
Version 12.1
Version 12.0
The following is a list of changes for each build:
Version 12.2 new features listed here
known issues:
Canadian outstanding transactions request (ROT) window sometimes shows an error message saying request failed error 0.
Canadian outstanding transactions request (ROT) window sometimes shows an error message saying request failed version 2 CCD message type not recognized.
12.2.17(beta) not released
Prior authorization number added to 1500 claim form.
The error "Not allowed to save changes because the task has been altered by someone else." was showing when trying to mark a task done sometimes.
Appointment module, button for searching by dentist or hygienist was showing providers not in that appointment view.
Email setup, password was showing instead of being blocked out.
12.2.16(beta) Released 5/11/2012
Time card manage, trying to print time cards would show "Error: There is no row at position X".
Bills sent via email through the billing window were not showing up in the commlog section in the account.
12.2.15(beta) Released 5/10/2012
Internal changes.
12.2.14(beta) Released 5/10/2012
Patients were still attached to clinics after being deleted.
Billing defaults, added monthlyCardsOnFile variable to the email statements section.
Fee tools, increase by % was not rounding to nearest $1 correctly sometimes.
Account module, procedure date in payments splits were not getting set by procedure.
Super families, patients with status of deleted were showing up in the super family list.
Definitions, added a warning when users are about to hide a billing type currently in use.
12.2.13(beta) Released 5/8/2012
Batch insurance, reminders for secondary claims sometimes showed when they should not have.
Audit trail enhanced to log importing web forms. (Logged using the SheetEdit permission)
Request for benefits button was blocking when the billing provider was not a person.
Payment window, family balances was not showing negative amounts.
12.2.12(beta) Released 5/7/2012
Internal changes.
12.2.11(beta) Released 5/7/2012
Recurring charges did not consider lock date.
Images module, renaming a file when exporting was not keeping the files extension sometimes.
Incomplete procedure notes report was not including group notes.
Enhancement: Batch insurance payment window faster for large offices by using carrier filter for outstanding claims.
Canadian outstanding transaction request (ROT) was showing an error regarding object not set to an instance of an object when an old claim response was received for previous management software.
12.2.10(beta) Released 4/30/2012
Enhancement, equipment is now searchable by location.
Payment window, 0.00 amounts were showing in the Family Balances section.
In edit insurance information, adjustments to insurance benefits were sometimes showing in the wrong insurance subscription.
Time card manage, the very first note for a pay period wasn't showing for employees sometimes.
Database maint enhanced to detach missing deposits from claim payments. Rarely happens.
Database maint enhancement, remove duplicate fees from fee schedules.
5010 medical eclaims now include procedure modifiers.
12.2.9(beta)(foreign) Released 4/19/2012
12.2.9(beta) Released 4/19/2012
Referrals were allowed to be made that did not show up in Lists, Referrals.
Time card manage, added a print preview button that will allow individual time cards to be printed.
eCW, chart module was not showing commlog entries.
Trying to print sheets that utilized static text fields would cause an error if E-Benefit Categories weren't setup sometimes.
Medical codes on procedures will now use the dental fee if the box in Module Setup, Chart Module tab, "use medical fee for new procedures" is not checked.
12.2.8(beta) Released 4/12/2012
Appointments for new patients were allowed to overlap other appointments.
Some internal phone enhancements.
Reports, daily production & income did not show what procedures writeoffs were for.
Family module, when a patient had the same insurance plan twice the benefit information in the second plan would show blank.
12.2.7(beta)(foreign) Released 4/9/2012
12.2.7(beta) Released 4/9/2012
Canadian, account module, total payment was sometimes showing lab fees when there were none.
X-Charge enhancement, never attempt transaction if there is a duplicate token.
Enhancement: Canadian receipts no longer show claims, claim payments, and statements.
POS electronic billing, payment plans split out.
12.2.6(beta) Released 4/3/2012
Patterson bridge, patient middle initial and preferred name are no longer sent.
Confirmation post cards were showing practice address when they should shown clinic address.
eCW critical bug fix, the OpenDentHL7 service was crashing when there was a backlog of messages waiting to send from Open Dental to eCW.
Chart module, progress notes would only indicate when a procedure was signed if the Proc Notes box was checked within the Show tab.
Auto codes, pontic procedures were being used when the tooth wasn't missing yet due to deleted planned extraction procedures.
12.2.5(beta) Released 3/29/2012
Claim edit window resend button was in the wrong place when window resized.
Edit Claim window, moved connection type, prior authorization and other fields from the general tab to the misc tab.
5010 eclaims for Claim Connect were failing due to missing contact name.
Appointment edit window lab button wasn't responding when pressed.
A query regarding labcases was optimized to help with a slowness issue.
Added "POS" electronic billing capabilities.
12.2.4(beta)(foreign) Released 3/26/2012
12.2.4(beta) Released 3/26/2012
Canadian eclaims increased details for error messages.
Canadian database maint was reporting a larger number of CDANet carriers fixed than were actually being fixed.
When upgrading from 6.6.1 or earlier, upgrade to 11.1 before upgrading to the latest stable version.
5010 medical eclaims were always being sent as secondary.
12.2.3(beta) Released 3/22/2012
Send claim window was not loading when a 5010 claim waiting to send was associated to a patient that does not have insurance.
Insurance payment (EOB) window outstanding claims fee column was not including fees where insurance paid zero.
12.2.2(beta) Released 3/22/2012
Scanning did not work.
12.2.1(beta) Released 3/21/2012
Early beta.
When starting Open Dental the error: " Method not found: 'Boolean OpenDentBusiness.Programs.UsingEcwTightOrFull()' " would occur sometimes. Reinstall Open Dental using the Setup.exe to fix the issue.
Version 12.1 new features listed here
known issues:
Canadian outstanding transactions request (ROT) window sometimes shows an error message saying request failed error 0.
Canadian outstanding transactions request (ROT) window sometimes shows an error message saying request failed version 2 CCD message type not recognized.
12.1.20 not released
12.1.19 Released 5/10/2012
Patients were still attached to clinics after being deleted.
Fee tools, increase by % was not rounding to nearest $1 correctly sometimes.
12.1.18 Released 5/8/2012
Images module, renaming a file when exporting was not keeping the files extension sometimes.
Canadian outstanding transaction request (ROT) was showing an error regarding object not set to an instance of an object when an old claim response was received for previous management software.
Batch insurance, reminders for secondary claims sometimes showed when they should not have.
Audit trail enhanced to log importing web forms. (Logged using the SheetEdit permission)
Request for benefits button was blocking when the billing provider was not a person.
12.1.17 Released 5/1/2012
In edit insurance information, adjustments to insurance benefits were sometimes showing in the wrong insurance subscription.
Scanner options window for single page scanning was sometimes not showing.
Database maint enhancement, remove duplicate fees from fee schedules.
12.1.16(foreign) Released 4/19/2012
12.1.16 Released 4/19/2012
Canadian, account module, total payment was sometimes showing lab fees when there were none.
Appointments for new patients were allowed to overlap other appointments.
Referrals were allowed to be made that did not show up in Lists, Referrals.
eCW, chart module was not showing commlog entries.
Trying to print sheets that utilized static text fields would cause an error if E-Benefit Categories weren't setup sometimes.
12.1.15 Released 4/3/2012
5010 eclaims for Claim Connect were failing due to missing contact name.
A query regarding labcases was optimized to help with a slowness issue.
Confirmation post cards were showing practice address when they should shown clinic address.
eCW critical bug fix, the OpenDentHL7 service was crashing when there was a backlog of messages waiting to send from Open Dental to eCW.
Chart module, progress notes would only indicate when a procedure was signed if the Proc Notes box was checked within the Show tab.
Auto codes, pontic procedures were being used when the tooth wasn't missing yet due to deleted planned extraction procedures.
5010 electronic preauths were always showing a missing data error regarding date of service.
12.1.14(foreign) Released 3/26/2012
12.1.14 Released 3/26/2012
Insurance payment (EOB) window view button locks up after scanning first EOB if an image was not scanned into the image module first.
Choose scanner window did not show in images module.
Insurance payment (EOB) window outstanding claims fee column was not including fees where insurance paid zero.
Canadian eclaims increased details for error messages.
Canadian database maint was reporting a larger number of CDANet carriers fixed than were actually being fixed.
When upgrading from 6.6.1 or earlier, upgrade to 11.1 before upgrading to the latest stable version.
5010 medical eclaims were always being sent as secondary.
12.1.13(foreign) Released 3/21/2012
12.1.13 Released 3/21/2012
Waiting room was not working with completed appointments.
PerioPal, bridge was not passing last names correctly.
Procedure codes, using the mouse instead of keyboard to edit proc fees was not saving the changes.
Dashboard, top right graph is not showing production correctly.
12.1.12(beta)(foreign) Released 3/14/2012
12.1.12(beta) Released 3/14/2012
Scan EOB single page, image is too small on screen.
Renaissance was rejecting claims due to phone number formatting.
Canadian insurance carrier support expanded to include carrier codes 000116, 000115, and 000110.
Appointment schedule was not refreshing correctly after viewing a day where no operatories were showing.
eCW enhancement, allow users to delete appointments in certain circumstances.
12.1.11(beta) Released 3/12/2012
Internal tool for commlog automation was pulling up for wrong patient.
12.1.10(beta)(foreign) Released 3/12/2012
12.1.10(beta) Released 3/12/2012
Emdeon Medical bridge now compresses eclaims before sending.
Chart image bar, double-click an image to open larger view and 25% of CPU was constantly in use until larger window was closed.
Medications provider can now be set to 'none'.
Canadian receipts no longer show code, tooth, or description for procedures.
12.1.9(beta) Released 3/6/2012
eCW appointment complete button now only verifies procedure completion before sending.
eCW, if user changes capitalization when logging it, it no longer creates a duplicate user.
Patient fields were not merging correctly when merging two patients.
If there is a Web Service server name entered in Misc Setup, it now blocks updates at a deeper level. This is to prevent a newer exe from connecting to an older database and accidentally updating it.
Emdeon medical clearinghouse error messages enhanced.
Patient fields, double clicking on a currency field wasn't showing the currency edit window.
eCW appointment complete button was blocking users.
12.1.8(beta) Released 3/2/2012
Deleting all the definitions in a category was causing an error.
QuickBooks, "Invalid Amount Format" error was occurring when a deposit was made sometimes.
Emailing from within the Billing window was not including the body text of emails.
5010 medical eclaims were always being sent as tertiary when the claim type was set to other or capitation.
Account module, balance column was off by a penny in very rare situations.
5010 eclaims for Blue Cross Blue Shield of Puerto Rico (electronic ID 973) now always include the service date of each procedure individually.
5010 medical eclaims were sent such that other insurance was always tertiary when the claim type was set to other or capitation.
eCW appointment complete button now verifies appointment and procedure completion before sending.
Emdeon medical 5010 eclaim submission type was incorrect.
12.1.7(beta) Released 2/28/2012
eCW revise appointment permission was being overruled by the setup permission.
Enhancement, added claim custom tracking to definitions and as a filter option in the send claim window.
QuickBooks, added label to notify users to install QBFC from our website.
5010 eclaims for Blue Cross Blue Shield of Puerto Rico now always include the service date of each procedure individually.
Logging off while a task was open would sometimes cause an error.
12.1.6(beta) Released 2/23/2012
A notification has been added when reports are run and partial payments exist.
eCW now hides Rx button if on a 64bit machine.
5010 eclaims now limit the claim identifier to 20 characters to prevent processing delays at the destination insurance company.
Appointment module, patients were left in waiting room when appointment was sent to unscheduled list.
12.1.5(beta) Released 2/23/2012
Adding a patient, if multiple duplicates were detected, it was asking for confirmation multiple times.
Image module, click and drag on the image area with no image selected caused an error.
eCW Tomcat window no longer comes up for each user. Will require update of eCW version to 10.x. There is no timeline for when eCW might release 10.x.
Insurance payment (EOB) sometimes has an error on closing.
12.1.4(beta)(foreign) Released 2/21/2012
12.1.4(beta) Released 2/21/2012
Emdeon medical eclaims enhanced to allow sending to production or testing environment.
Canadian request for outstanding transactions message.
Speed improvement when opening procedure edit window for very large databases.
Paysplits were showing on their own row within the account module.
Security, sheet edit/delete was not documented in the audit trail and users without edit permission could delete sheets.
Insurance payment (EOB) was showing a long list of unrelated claims as secondary claims for a payment.
Recurring charge pay splits are smarter when deciding which provider to apply the split to now.
Database maint enhancement, more cases of invalid claim procs are now handled.
Double clicking on the schedule to create an appointment now uses the scheduled providers if available.
eCW HL7 service, added more detail in error log if file could not be deleted.
12.1.3(beta) Released 2/17/2012
New deposits weren't being attached to transactions.
Family module, clicking blank plan from pick from list in edit insurance plan wasn't working.
12.1.2(beta) Released 2/14/2012
Eclaims version 5010 with a non-person treating provider show the error "Treating Prov FName for claim" when attempting to send.
Laser labels, printing patient labels of certain status would print the patients of a different status sometimes.
Logging off with multiple windows open would cause an error sometimes.
Appointment printing, weekly schedule now contains the date in column titles.
Image module, set default scanner has been moved to Setup | Imaging, but was not visible.
Chart module, procedure list, OK button wasn't working due to new selection mode.
Chart module, pushing surface buttons when no teeth were selected would have incorrect behavior.
Replication monitoring tool, locked users out of all databases after attempting to connect to one with failed replication.
12.1.1(beta) Released 2/10/2012
Early beta.
Version 12.0 new features listed here
No known issues.
12.0.33 not released
12.0.32 Released 4/19/2012
eCW, chart module was not showing commlog entries.
12.0.31 Released 4/3/2012
Insurance payment (EOB) window view button locks up after scanning first EOB if an image was not scanned into the image module first.
When upgrading from 6.6.1 or earlier, upgrade to 11.1 before upgrading to the latest stable version.
A query regarding labcases was optimized to help with a slowness issue.
12.0.30 Released 3/20/2012
Dashboard, top right graph is not showing production correctly.
12.0.29 Released 3/19/2012
PerioPal, bridge was not passing last names correctly.
12.0.28 Released 3/15/2012
Waiting room was not working with completed appointments.
12.0.27(foreign) Released 3/14/2012
12.0.27 Released 3/14/2012
Scan EOB single page, image is too small on screen.
Canadian insurance carrier support expanded to include carrier codes 000116, 000115, and 000110.
eCW enhancement, allow users to delete appointments in certain circumstances.
12.0.26 Released 3/8/2012
Emdeon Medical bridge now compresses eclaims before sending.
12.0.25 Released 3/6/2012
eCW appointment complete button was blocking users.
12.0.24 Released 3/6/2012
eCW appointment complete button now only verifies procedure completion before sending.
If there is a Web Service server name entered in Misc Setup, it now blocks updates at a deeper level. This is to prevent a newer exe from connecting to an older database and accidentally updating it.
Emdeon medical clearinghouse error messages enhanced.
12.0.23 Released 3/5/2012
eCW, if user changes capitalization when logging it, it no longer creates a duplicate user.
12.0.22 Released 3/2/2012
Account module, balance column was off by a penny in very rare situations.
5010 eclaims for Blue Cross Blue Shield of Puerto Rico (electronic ID 973) now always include the service date of each procedure individually.
5010 medical eclaims were sent such that other insurance was always tertiary when the claim type was set to other or capitation.
eCW appointment complete button now verifies appointment and procedure completion before sending.
Emdeon medical 5010 eclaim submission type was incorrect.
12.0.21 Released 3/1/2012
Emailing from within the Billing window was not including the body text of emails.
5010 medical eclaims were always being sent as tertiary when the claim type was set to other or capitation.
12.0.20 Released 2/28/2012
eCW revise appointment permission was being overruled by the setup permission.
5010 eclaims for Blue Cross Blue Shield of Puerto Rico now always include the service date of each procedure individually.
Logging off while a task was open would sometimes cause an error.
12.0.19 Released 2/23/2012
A notification has been added when reports are run and partial payments exist.
5010 eclaims now limit the claim identifier to 20 characters to prevent processing delays at the destination insurance company.
Appointment module, patients were left in waiting room when appointment was sent to unscheduled list.
12.0.18 Released 2/23/2012
Adding a patient, if multiple duplicates were detected, it was asking for confirmation multiple times.
Image module, click and drag on the image area with no image selected caused an error.
eCW Tomcat window no longer comes up for each user. Will require update of eCW version to 10.x. There is no timeline for when eCW might release 10.x.
Insurance payment (EOB) sometimes has an error on closing.
12.0.17(foreign) Released 2/21/2012
12.0.17 Released 2/21/2012
Security, sheet edit/delete was not documented in the audit trail and users without edit permission could delete sheets.
Insurance payment (EOB) was showing a long list of unrelated claims as secondary claims for a payment.
Database maint enhancement, more cases of invalid claim procs are now handled.
Double clicking on the schedule to create an appointment now uses the scheduled providers if available.
eCW HL7 service, added more detail in error log if file could not be deleted.
12.0.16 Released 2/20/2012
Family module, clicking blank plan from pick from list in edit insurance plan wasn't working.
Emdeon medical eclaims enhanced to allow sending to production or testing environment.
Canadian request for outstanding transactions message.
Speed improvement when opening procedure edit window for very large databases.
12.0.15 Released 2/14/2012
Eclaims version 5010 with a non-person treating provider show the error "Treating Prov FName for claim" when attempting to send.
Laser labels, printing patient labels of certain status would print the patients of a different status sometimes.
Appointment printing, weekly schedule now contains the date in column titles.
12.0.14(foreign) Released 2/10/2012
12.0.14 Released 2/10/2012
Images module, import, then cancel was giving error.
Appt Module, waiting room was showing for the selected calendar day instead of today.
Canadian preauth eclaim creation was causing an error message when the patient did not have any insurance plans setup and the chosen insurance plan was for another family member.
12.0.13(beta) Released 2/3/2012
Print/Email lab slip no longer defaults to email when lab has email set.
Notification to enable the EHR show feature now shows when attempting to enter EHR provider keys.
Items on a sheet would flicker when editing.
Optimized the send claim window loading time.
12.0.12(beta) Released 1/31/2012
Auto log off feature would throw an exception when multiple windows were left open sometimes.
Trojan, PLANOUT.txt can contain words in percentage sections which was causing some benefits to not transfer.
If a patient only had dental and medical insurance and created a new primary claim, the medical insurance would show up under "Other Coverage".
12.0.11(beta) Released 1/27/2012
Trojan, updating plans would fail due to unknown PlanNum column sometimes.
Batch claim payments, added Attach button and refined instructions.
Scheduling a recall would fail if no operatories were on the schedule.
12.0.10(beta) Released 1/25/2012
Trojan, Open Dental would fail to digest the updates from Trojan due to invalid characters in percent sections sometimes.
Procedure code tool, removed code D0415 from the recall triggers after the recall type tool is run.
Sheet edit, moving items around was sluggish when the sheet had a static image.
Deleting an empty task list caused an error message when the task list is the inbox for a hidden user.
Enhancement, Dashboard now requires production and income security permission.
Procedure edit window was not showing the total time for medical.
12.0.9(beta) Released 1/17/2012
PatientConnect electronic billing enhancement to permit email bills to patients with billing types marked 'E'.
When signing treatment plan, the graphical tooth chart looked different than the chart module sometimes.
Payment splits, the clinic wasn't getting set for each new split created when option to automatically apply to other family members was chosen.
12.0.8(beta)(foreign) Released 1/13/2012
12.0.8(beta) Released 1/13/2012
Canada lab fees would not attach to procedures when commlog entries were present from more than one family member sometimes.
Batch ins payment amounts would be off by a penny rarely.
Procedure edit window was not showing end time when using medical features.
Chart module, print progress notes sometimes cut off some text.
Deleting a scanned eob sometimes gave an error about locked file.
After scanning eob is now indicates 'yes' in the batch payment window.
Send claims window would show error messages when using medical features and no default medical clearinghouse set.
Auto log off feature would have System.NullReferenceException error sometimes.
12.0.7(beta)(foreign) Released 1/10/2012
12.0.7(beta) Released 1/10/2012
Patterson bridge was not loading the correct patient in the special situation when multiple patients had an SSN of 000-00-0000.
Canada new appt was causing an error if no procs were attached to the appt.
12.0.6(beta) Released 1/9/2012
Appointment module, operatory panels were not in line with the columns in the appt grid.
Perio chart printout now includes F and L markers on the left to clearly show which measurements are facial and lingual.
12.0.5(beta)(foreign) Released 1/5/2012
12.0.5(beta) Released 1/5/2012
Language translations download was always returning "Translations not installed properly" error.
Printing a deposit slip was not replacing [dateToday] and [practiceTitle] with the correct information.
Appointment lists were crashing unless using clinics feature.
Changing the payment date on an insurance check was not synching with the account.
12.0.4(beta)(foreign) Released 1/3/2012
12.0.4(beta) Released 1/3/2012
Inmediata 5010 eclaims were sometimes rejected.
Enhancement: Billing can now be filtered by clinics.
Deleting a patient will have incorrect popups copied over sometimes.
Dashboard, production column was including too many procedure fees.
Enhancement: Confirmation list can now be filtered by clinics.
Enhancement: Planned appointment tracker can now be filtered by clinics.
Enhancement: ASAP list can now be filtered by clinics.
Enhancement: Unscheduled list can now be filtered by clinics.
12.0.3(beta) Released 12/30/2011
Appointment module, operatories were out of order sometimes. Must go to Setup > Operatories for the order to be corrected, then refresh the Appts module.
Canada appointment module production now includes production resulting from labs.
Reports, patients raw would create an invalid query when no where filter was used.
Enhancement: Updates now warn not to use beta, and also provide information like updating to dotNet 4.
Planmeca bridge was sending incorrect patient birth dates.
Treatment plan ded remain box at the lower right of the TP module was sometimes incorrect when the ins plan had both individual and family deductibles.
Choose database, the connection settings were not loading correctly when accessing from main menu.
Payment window tabbing order was incorrect.
Changing provider within procedure edit window was not changing the provider on insurance estimates.
Chart module, filtering within the show tab wasn't working sometimes.
12.0.2(beta) Released 12/16/2011
Opening the credit card recurring charges window caused Open Dental to freeze.
Chart module, entries are not sorted by time.
Chart module, error if the Appointments check box is was unchecked within the Show tab.
Sheets, some rectangles were not showing if more than one static image was being used.
Family module recall grid and family members grid were not refreshing as needed when no patient was selected.
Database maint enhancement, more cases of missing insurance plans and subscriptions are now handled.
Enhancement: Account module loads faster when lots of employers are on file.
12.0.1(beta) Released 12/12/2011
Early beta.