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Previous Versions
For versions before Version 17.4, please see the Older Versions page.
Version 18.2 bugs
Version 18.1 bugs
Version 17.4 bugs
The following is a list of changes for each build:
Version 18.2 new features listed here
known issues:
Incoming email syncing could cause computer slowness sometimes
Printing or previewing statments could cause a UE when printer settings are not valid.
Workstations with an invalid font style can cause an error rarely.
DoseSpot doesn't check the correct providererx for having access sometimes.
Topaz, failing to load the SigPlusNET assembly causes the program to crash in several places.
Web Sched New Patient - calendar show dates as available which have no openings
Creating an invoice for super families with pay plan charges sometimes displays the wrong charges
Running recurring charges will create a popup for every card that is declined
Appointment search returns result times for blockouts that do not allow scheduling
Email (unsent), opening an unsent email sometimes loads incorrect sending email account.
New Patient Web Sched- Appt Type Time pattern not accurate
MobileWeb does not properly filter by PatStatus
Sheet static text fields are not showing the correct alignment when printing sometimes
Patient Portal Login does not always accurately reflect the correct clinic
Patient Portal Patient Payment does not create Alert
Billing, "Skipped due to miscellaneous error" message causes UE when sending statements.
Sending claims sometimes validates address incorrectly
Account module, clicking the Insurance button will cause an error sometimes (rare).
EDS e-bills and ClaimX e-bills, create one unique output file per clinic.
ASAP List, switching between tabs causes an error sometimes
Edit Patient Information, Exclude eConfirms/Reminders menu does not properly load until toggled twice.
Canada, clicking Update Carriers could cause an error saying table does not exist
18.2.6(beta) not released
Insurance Payment window, partial payments can cause an error when window is closing.
18.2.5(beta)(foreign) Released 7/20/2018
18.2.5(beta) Released 7/20/2018
When RegKey 'Date Ended' has past customer can still enable eServices (except texting)
Canadian, trying to send a preauthorization to a carrier that does not allow preauthorizations was crashing the program.
Superfamily statements would show a pay plan charge twice if a superfamily member was the guarantor of another super family member's pay plan
Procedures Not Billed Report, selecting multiple patients' procedures only creates claims for one patient.
Statement Options, checking Single Patient Only from billing window would cause a UE.
Error whe trying to confirm recall appointments via websched url
Email, loading the inbox caused a UE.
Right-clicking on an appointment in the Appointment module and clicking "Send Confirmation Text" was not using the custom date preference
Web Sched ASAP would return time slots that were not actually available sometimes.
Web Sched New Pat allowed double booking for some patients
Middle tier, trying to send a text message could have given the error "Method not found with 1 parameter"
Make Payment option removed after logout
Spell check, sometimes a word is partially underlined even though it's correct
Patient Portal - visual bug with various fields in Internet Explorer
Middle tier, sending texts from the ASAP list could cause an error
Middle tier, sending texts from the ASAP list could cause an error
Edit Wiki Table, clicking Paste with no cell selected was causing an error.
Statements, emailing statements in classic mode was causing an error sometimes.
Billing, double clicking on a statement that was deleted by someone else was causing an error.
ASAP List, sorting Web Sched ASAP messages was causing an error sometimes.
Zero dollar payments were automatically marked as income transfers
18.2.4(beta)(foreign) Released 7/18/2018 (This version has a conversion script that will cause a backup to occur)
18.2.4(beta) Released 7/18/2018 (This version has a conversion script that will cause a backup to occur)
Income Transfer Manager, credit adjustments don't get counteracted when they should sometimes.
Payment window, when changing a split isn't allowed due to it being allocated, it would make a new split sometimes.
Repeating charge tool would sometimes not post procedures when the patients billing day and repeat charge start date changed.
Text boxes, underlining large amounts of incorrectly spelled words is slow.
Payment window, deleting large number of splits is slow sometimes.
Payment window, unearned type wouldn't show when there was a provider and unearned type on a pay split.
XVWeb, birthday value was not formatted correctly for program link.
Creating claims with $0 procedures preference created a claim when it shouldn't sometimes.
HTML email images did not send images when using dropbox
Letter Merge window, selecting a Letters value would sometimes cause an error.
(Enhancement)Terminology needed to be updated for the Receivables Breakdown Report.
Income Transfer Manager, a warning would show about adjustments when it shouldn't.
18.2.3(beta)(foreign) Released 7/17/2018
18.2.3(beta) Released 7/17/2018
Mobile Web, operatories with the same name only show appointments from one operatory.
Updating to 18.1 could rarely cause rows to be deleted from the schedule table
18.2.2(beta)(foreign) Released 7/17/2018
18.2.2(beta) Released 7/17/2018
When no printers are installed, an error would occur in various places.
HQ Only, created an automatic bug submission filtration system.
Routing slip query enhancement
Sending E-Claims can result in an error.
Try to preserve provider time pattern when assigning appointment types in MobileWeb
Web Forms,opening the web form window would sometimes throw an error.
Spell check error in account module sometimes.
(Enhancement) Change behavior of chart pref to not allow different proc and claimproc providers when attached to claim
(Enhancement)Schedules, improved copy/paste workflow in the interface
Sometimes a patient would respond "C" to an eConfirmation and the appointment's confirmed status would not get updated.
18.2.1(beta)(foreign) Released 7/16/2018 (This version has a conversion script that will cause a backup to occur)
18.2.1(beta) Released 7/16/2018 (This version has a conversion script that will cause a backup to occur)
eConfirmations and eReminders were not scalable for many clinics
Appts Module, better disposing of pens and brushes that were used in drawing the schedule.
Middle tier, exporting a language translation would cause an error.
Attempted fix, MySQL would crash the program with "Fatal error encountered during command execution" sometimes.
Update Process didn't kill all workstations sometimes.
Generating statements could take a very long time for large databases.
(Enhancement)Transworld - add column to AR Manager for date of service
(Enhancement)Move Database Maintenance Method, MethodProcedurelogbaseunitszero, to Old
Middle Tier, unit tests with schedules explicitly associated to operatories were failing.
Version 18.1 new features listed here
known issues:
Incoming email syncing could cause computer slowness sometimes
Printing or previewing statments could cause a UE when printer settings are not valid.
Workstations with an invalid font style can cause an error rarely.
DoseSpot doesn't check the correct providererx for having access sometimes.
Topaz, failing to load the SigPlusNET assembly causes the program to crash in several places.
Web Sched New Patient - calendar show dates as available which have no openings
Appointment search returns result times for blockouts that do not allow scheduling
Email (unsent), opening an unsent email sometimes loads incorrect sending email account.
MobileWeb does not properly filter by PatStatus
Sheet static text fields are not showing the correct alignment when printing sometimes
Patient Portal Login does not always accurately reflect the correct clinic
Sending claims sometimes validates address incorrectly
Account module, clicking the Insurance button will cause an error sometimes (rare).
EDS e-bills and ClaimX e-bills, create one unique output file per clinic.
ASAP List, switching between tabs causes an error sometimes
Canada, clicking Update Carriers could cause an error saying table does not exist
18.1.42 not released
Canadian, trying to send a preauthorization to a carrier that does not allow preauthorizations was crashing the program.
Insurance Payment window, partial payments can cause an error when window is closing.
Right-clicking on an appointment in the Appointment module and clicking "Send Confirmation Text" was not using the custom date preference
Web Sched New Pat allowed double booking for some patients
Zero dollar payments were automatically marked as income transfers
18.1.41(foreign) Released 7/19/2018
18.1.41 Released 7/19/2018
Middle tier, trying to send a text message could have given the error "Method not found with 1 parameter"
18.1.40(foreign) Released 7/19/2018
18.1.40 Released 7/19/2018
Statement Options, checking Single Patient Only from billing window would cause a UE.
18.1.39(foreign) Released 7/18/2018 (This version has a conversion script that will cause a backup to occur)
18.1.39 Released 7/18/2018 (This version has a conversion script that will cause a backup to occur)
Payment window, when changing a split isn't allowed due to it being allocated, it would make a new split sometimes.
Payment window, deleting large number of splits is slow sometimes.
Payment window, unearned type wouldn't show when there was a provider and unearned type on a pay split.
XVWeb, birthday value was not formatted correctly for program link.
Letter Merge window, selecting a Letters value would sometimes cause an error.
(Enhancement)Terminology needed to be updated for the Receivables Breakdown Report.
18.1.38(foreign) Released 7/17/2018
18.1.38 Released 7/17/2018
Updating to 18.1 could rarely cause rows to be deleted from the schedule table
18.1.37(foreign) Released 7/17/2018
18.1.37 Released 7/17/2018
Sheet Printing can crash the programs sometimes.
Routing slip query enhancement
Sending E-Claims can result in an error.
Printing a report can result in an error sometimes.
Medication for Patient window, clicking Edit can cause an error sometimes.
Spell check error in account module sometimes.
Sometimes a patient would respond "C" to an eConfirmation and the appointment's confirmed status would not get updated.
18.1.36(foreign) Released 7/16/2018
18.1.36 Released 7/16/2018
eService Setup window, starting the eConnector service can cause an error.
Audit Trail, Sheet Delete was listed in dropdown filter but is not associated to any log entries.
Appointments, deleting and re-adding identical procedures was causing procedures to disppear in appointment module.
Web Sched ASAP- manual edit of message did not take effect
Recall eCards, clinicNum was used to get the clinic for recall instead of the recallNum
Email, correct default sender address wasn't loading when multiple accounts use the same email address.
Middle Tier, creating an appointment was causing an error sometimes.
Treatment Plan definitions display Internal Priority
Task Priority definition displayed incorrect help text and column heading
18.1.35(beta)(foreign) Released 7/12/2018 (This version has a conversion script that will cause a backup to occur)
18.1.35(beta) Released 7/12/2018 (This version has a conversion script that will cause a backup to occur)
Checking the SMS balance before sending was slow on large databases
Safari Patient Phone Number, mobile lagged one keystroke behind
Mobile Web - Appt creates audit trail with no user specified
Confirmation Requests were resending endlessly due to XML error
Payment window, when Income Transfer checkbox is checked, charges do not show correctly.
Account module, add multiple adjustment dropdown is opening the incorrect window
Automation SetApptStatus threw an error when creating an appointment. Changed to SetApptASAP.
Payments, allocated splits could be deleted without deleting their allocations first.
Right-clicking in the task window and clicking mark as read could cause an exception
Topaz Signature Pad dll got called too often in the Ortho Chart and when filling out sheets.
Appointments, right clicking on a blockout was not enabling edit/copy/paste/etc options.
ASAP List, printing the ASAP List caused appointment notes to get cutoff.
(Enhancement)Automation trigger "ScheduleProcedure" fired when placing an unscheduled appt onto the schedule.
(Enhancement)Modify 'Fee Schedule Edit' permission to include editing fees.
Spelling error existed in E-Claims window
Procedure Codes, the lack of the Procedure Code Edit permission was not stopping users from editing procedure codes.
18.1.34(beta)(foreign) Released 7/10/2018
18.1.34(beta) Released 7/10/2018
2 factor auth does not send text on safari browser
Audit Trail, permissions dropdown showed several options that do not generate audit trail entries.
Web Sched recall notifications sometimes were not sent when a patient lacked a wireless phone or an email
OpenDentalService, max connections error referenced 'users' instead of 'connections'.
Ortho Chart, loss of functionality, disabling Ortho Chart Edit (full) was not blocking user from editing ortho chart row signed by another user.
Appointments, in Week view, "Go To Appt Date' was not going to appointment scheduled in a different week.
(Enhancement)Require a password for new users if Strong Password pref is enabled
Statement Options, emailing statements from the fill sheet window would sometimes incorrectly show as sent.
(Enhancement)When saving letter merge files, use file extension from template
Setting payment plan date in the future was validating incorrectly
(Enhancement)Use letter merge 'description' when naming saved letter merge files
18.1.33(beta)(foreign) Released 7/6/2018 (This version has a conversion script that will cause a backup to occur)
18.1.33(beta) Released 7/6/2018 (This version has a conversion script that will cause a backup to occur)
Claims, setting a claim as sent or printed was crashing the program sometimes (very rare).
CanadaCarriersCdaMissingInfo, GroupHealth Benefit Solutions was not included in database maintenance.
Closing the program sometimes resulted in an unhandled exception
Manage module 'show claims received after days' preference is shifted by 1 day such that a value of 1 means today only.
Sheet static text fields were not showing the correct alignment when printing
HL7, blank messages received could cause the timestamp for all old messages to be updated incorrectly.
Retrieving reports can result in an error.
(Enhancement)Display date and time of exceptions.
Tasks, when using the task search window, if a task is deleted and reopened an error would close the program.
18.1.32(beta)(foreign) Released 7/3/2018 (This version has a conversion script that will cause a backup to occur)
18.1.32(beta) Released 7/3/2018 (This version has a conversion script that will cause a backup to occur)
Backup & Archive, trying to create an archive would throw a "Sequence contains no elements" error sometimes.
DBMs that are marked hidden and then deemed Old by HQ were never accessible.
Medication for Patient window, clicking Edit could cause an error.
Main window title would not update when changing clinics
Claim Edit, splitting a claim with custom tracking was incorrectly adding custom tracking to new claim.
PaySimple and PayConnect buttons were not visible on the Claim Payment Edit form if the username and password were left blank in setup
HQ Only, Phone Tracking Server was processing messages out of order sometimes.
Account Module, the patient selected in the Select Patient grid sometimes changes once the account was loaded
Added speed logging for Ortho Chart slowness.
(Enhancement) Increased efficiency for voice dictation in the Perio Chart
Voice dictation caused an exception if certain prompts were said before selecting an exam in the Perio Chart
(Enhancement) Suppressed windows F10 key functionality in main modules
18.1.31(beta)(foreign) Released 6/29/2018
18.1.31(beta) Released 6/29/2018
Textboxes would cause an "Error creating window handle" error in many places.
18.1.30(beta)(foreign) Released 6/28/2018
18.1.30(beta) Released 6/28/2018
New Patient Web Sched - Hide HQ as option (Not functional)
Mobile Web - Creating an appt with appt type doesn't inherit color or time
Chart module, click Save to Images button would cause an error sometimes.
(Enhancement) Custom aging report did not give option to exclude archived patients, and did not include deceased patients.
Sheets, static text with large font shifted up noticeably when generating a PDF of a sheet.
DoseSpot, Patient Reported medications added from DoseSpot were being incorrectly imported into Open Dental.
Merging two patients caused a warning in the server event viewer
Middle Tier loading the account module would throw an exception
(Enhancement)When launching DoseSpot for a proxy prescriber, the prescribing clinician will be autoselected instead of selecting from a dropdown
Timecards, calculating weekly overtime was not capping regular hours at 40 sometimes.
Batch insurance payments window was not showing sent claims with no payments entered when the 'Show claims received after days' preference was blank.
When using appointment types, an exception would sometimes occur when creating an appointment
Middle Tier, invoking methods with a primitive or enum array as the only argument was crashing the program.
Database maintenance's grid title for methods is incorrectly labeled "Database Checks" instead of "Database Methods".
Payment plan signature box overlapped the note text box
Ins Verification, duplicate history rows were being created from the ins plan window when picking from list sometimes.
ODHQ only, DoseSpot Account IDs were not being automatically assigned for repeat charges
18.1.29(beta)(foreign) Released 6/26/2018 (This version has a conversion script that will cause a backup to occur)
18.1.29(beta) Released 6/26/2018 (This version has a conversion script that will cause a backup to occur)
Appointment Types, the appointment length is not set correctly when an appointment type includes procedures
Treatment Plan, Tooth Chart Legend displayed dots in PDF when using Windows 10 Update 1803.
Receivables Breakdown Report did not include insurance payments from insurance payment plans
CanadaCarriersCdaMissingInfo DBM was not moved to Old tab.
18.1.28(beta)(foreign) Released 6/22/2018
18.1.28(beta) Released 6/22/2018
Middle Tier loading the chart module would throw an unhandled exception
Query enhancement to A/R Manager queries for better performance using MySQL 5.5
Edit Paths window, clicking OK was resulting in an error when sometimes.
Image Module, PDFs was not displaying when using Dropbox for AtoZ storage.
Tasks, when resizing the task edit window the program would sometimes throw an error.
Allocating unearned for family members sometimes had an incorrect patient on the split
Appointments, Middle Tier was erroring when creating or editing an appointment.
18.1.27(beta)(foreign) Released 6/21/2018
18.1.27(beta) Released 6/21/2018
Insurance Plan Edit Log, entries disappeared and reappeared sometimes when changing certain carrier details.
WebSchedNewPat appointment reason dropdown only showed text in mobile browsers
HQ Only, Feature request edit within the job manager had broken OK and Cancel buttons
ODSelectBox text was black instead of blue in mobile
Middle Tier, a large Appointment View table was taking a long time to cache on workstations.
OpenDentalService could run from multiple workstations.
HQ only, attempting to attach a bug submission to a bug would cause an error.
18.1.26(beta)(foreign) Released 6/19/2018 (This version has a conversion script that will cause a backup to occur)
18.1.26(beta) Released 6/19/2018 (This version has a conversion script that will cause a backup to occur)
HQ only, eRx registration thread interval decreased.
18.1.25(beta)(foreign) Released 6/19/2018 (This version has a conversion script that will cause a backup to occur)
18.1.25(beta) Released 6/19/2018 (This version has a conversion script that will cause a backup to occur)
Schedules, pasting schedules was taking a long time for large databases.
Clinic feature cannot be turned on or off if no internet connection or invalid reg key
DoseSpot, an error would occur requiring a user email address when clicking eRx sometimes.
Income transfers, charges wouldn't display correct amount if the procedures had non-zero unit quantities or base units.
Clinics, sometimes when entering a specialty it would not save correctly.
Discount plans, if there is no discount plan fee nor a UCR fee for a planned procedure, the procedure would show as fully discounted in the treatment plan.
Account module, opening a statement could cause an error sometimes.
(Internal Request) Added Mark as Read option to task right click menu.
Selecting a patient in the Account Module will sometimes select a hidden patient instead
Lab Cases window, when filtering and selecting a case sometimes the wrong case will be shown
(HQ Only) The job manager did not draw the spell check lines correctly.
Adjustments, the "Add Multiple Adjustments" window sometimes wouldn't highlight selected procedures.
Middle Tier, invoking methods with an array as the only argument was crashing the program.
Receivables breakdown report was not filtering selected providers for payplan charges.
Database Maintenance, running CanadaClaimProcForWrongPatient on linux systems caused an error.
Wiki Search window, searching sometimes could cause an error on Linux systems.
(Enhancement)EDS report retrieving was blocking 835 retrieval sometimes.
Convert script was incorrectly looking for a pre-existing composite index.
Unearned Income Reports showed clinic descriptions instead of abbreviations.
Clinic subtitles did not show on Unearned Income Reports
(Enhancement) Adding a progress indicator to Signup Portal when user clicks 'Save'
Middle tier, running the Procedure Codes report caused the program to crash.
(Enhancement)Podium, don't send phone number if Text OK = 'No'
(Enhancement)Increase the allowed text size for Auto Note Prompt Text
18.1.24(beta)(foreign) Released 6/14/2018 (This version has a conversion script that will cause a backup to occur)
18.1.24(beta) Released 6/14/2018 (This version has a conversion script that will cause a backup to occur)
Signup Portal marketing descriptions were aligned incorrectly.
Patient Portal statements did not verify the patient correctly
Attempting to install the eConnector in eServices Setup could result in an error.
Manage Time Cards, Calculate Weekly OT button was not making proper adjustments in certain scenarios.
Canada, sometimes sending a secondary claim would incorrectly say the the primary procedures must be the same
Merged patients would show in Accounts module
(Enhancement) DoseSpot, Clinic ID's now get automatically assigned if the user doesn't click the "eRx" button before signing up.
Edit Payment Split, fee was not taking Unit Quantity or Base Units into account.
Payment Plan Procedures and Credits window was not taking Base Units or Unit Quantity into account for fee.
Multiple Adjustment window was not taking Base Units or Unit Quantity into account for fee.
Adjustment window was not taking Base Units or Unit Quantity into account for fee.
Claim attachment tab, the export button offers to create folder location when the default folder does not exist, but wasn't creating a folder or exporting any files.
(Enhancement)Move AuditTrailDeleteDuplicateApptCreate to Old
(Enhancement)Manage Module, manually editing a time card for future time clock out, the status should display as "Manual Entry" in the employee list.
18.1.23(beta)(foreign) Released 6/13/2018
18.1.23(beta) Released 6/13/2018
IE - payment options window in patient portal displayed incorrectly
There was a grammatical error in the setup wizard form
Web Sched New Pat provider dropdown overlapped calendar in Microsoft Edge and Apple Safari
WebSchedNewPat verify identity popup was too small in Internet Explorer
WebSchedNewPat Safari Guardian and Patient info boxes overlapped
Patient merge tool did not merge all patient-related items
Appointment Module, clicking 'Go To Appt Date' in patient appointments window would not always display the correct schedules in module.
Placing a planned appt on the schedule did not trigger the ScheduleProcedure automation
Modified redirect URLs for bridges
Call Center Map, customer listed in right click menu was not updating unless map was closed and reopened.
(Enhancement)Security, make encryption methods FIPS compliant.
(Enhancement)Update Podium API endpoint.
(Enhancement)Automation trigger for Create Rx
Attempting to make a manual prepayment split could sometimes cause an error
HQ Only, Repeat charge ErxAccountId did not allow DoseSpot ErxAccountId to be entered.
CEMT User Edit, setting a password on a hidden user was crashing the program.
DoseSpot forced providers to have DEA Numbers when DEA Numbers are only required for EPCS.
Service Manager, installing eConnector from Service Manager sometimes resulted in an unhandled exception.
Appointments were allowed to overlap sometimes
18.1.22(beta)(foreign) Released 6/11/2018 (This version has a conversion script that will cause a backup to occur)
18.1.22(beta) Released 6/11/2018 (This version has a conversion script that will cause a backup to occur)
Schedules, loading the Schedule window takes a long time for large databases.
Upgrade was failing for non-ortho offices sometimes.
18.1.21(beta)(foreign) Released 6/11/2018 (This version has a conversion script that will cause a backup to occur)
18.1.21(beta) Released 6/11/2018 (This version has a conversion script that will cause a backup to occur)
Ortho Setup, changing the default months treatment was overwriting existing ortho treatment months total in Account Module Ortho Case Info.
Local server configuration file was not hashed sometimes
WebSched New Pat was slow to load on large databases
Statement Options, Single Patient Only checkbox was no longer visible.
WebSched New Pat 1 clinic bad appointment could cause other clinic not to load
Payments, when transferring income from one procedure to another with enforce payment pay type preference enabled, an error would occur.
ADA 2012_J430D claim form did not print image
18.1.20(beta)(foreign) Released 6/7/2018 (This version has a conversion script that will cause a backup to occur)
18.1.20(beta) Released 6/7/2018 (This version has a conversion script that will cause a backup to occur)
Appointment module, resizing an appointment could sometimes throw an error
(Enhancement)Security window, show 'User Details' in a similar fashion to this window in version 17.3.
Edit Procedure Code window, an error will occur if an invalid character is entered in Base Units.
Patient callback alerts were unable to be deleted
Marking a task as read could have caused an error
Payment plan debits are sometimes not able to be paid off
Tasks, deleting a task note did not cause the tasks control to reset
Web Sched notify emails were marked as unsent
Web Sched New Patients, the calendar would show every day as available when no time slots were available for the month.
Aging tool message box had a spelling error.
Electronic statements, outputting statements to a file could cause a UE.
Electronic statements, sending statements to members of the same family could cause a UE.
Payment window, overpaid procedures couldn't be re-allocated.
(Enhancement)Hide patient only option in Manage>Billing as amounts can be confusing.
Chat module view option for selected teeth was sluggish for some computers.
Printing a statement from the Fill Sheet window did not save combo box selections
Middle Tier, the account module would throw an error if a commlog had an invalid character
Repeat charge tool would sometimes not post procedures.
18.1.19(beta)(foreign) Released 6/4/2018 (This version has a conversion script that will cause a backup to occur)
18.1.19(beta) Released 6/4/2018 (This version has a conversion script that will cause a backup to occur)
Appointments would be invisible sometimes
Email Inbox, opening an email with smime.p7s file attachment was crashing the program.
(Enhancement) MySQL Fatal Errors now display query to user.
(Enhancement)We should enhance the iRYS bridge to pass over the birthdate in the correct format.
(Enhancement)Payment Plans, changes to number of payments, payment amount will save when recalculating or creating a new schedule.
Web Sched New Patient Appt Types, the color associated to the appointment type was not being applied to the appointment being created.
Payment plans could be recalculated with no payment amount or number of payments set in terms.
Middle tier, editing a dental school class or course could have caused an error.
Middle tier, editing an insurance plan could have caused an error.
Middle tier, processing an 835 could have caused an error.
Middle tier, opening the TSI AR Manager could have caused an error.
Middle tier, assigning an outstanding claim to a user would cause an error.
18.1.18(beta)(foreign) Released 5/31/2018
18.1.18(beta) Released 5/31/2018
(Enhancement)Procedure level checking for codes with Arch or Sextant treatment areas.
(Enhancement) Modify the Aging of A/R and Insurance Aging reports to include the difference between the original writeoff estimate and the current writeoff estimate for unreceived claims.
Middle tier, loading the chart module could throw an error if an invalid character was present.
Middle tier, making a payment would cause an error.
Middle tier, opening an appointment could throw an error if an invalid character was present.
Deleting a patient exam sheet could cause an error
(Enhancement)Ins Verify, disassociate an assigned user when an insurance plan is dropped.
Perio, was selecting teeth on initial load
18.1.17(beta)(foreign) Released 5/30/2018
18.1.17(beta) Released 5/30/2018
(Enhancement) WebForms mobile prev/next/submit buttons were hiding under the keyboard when typing.
FHIR, creating an appointment may have given an internal server error
During update, it was possible to skip the update on other workstations.
Transworld, patients with a zero balance were not being displayed in the A/R Manager window
PaySplit Manager, trying to associate splits would cause an error sometimes.
HQ Only, eService Metrics alert circle would crash the program sometimes (rare).
HQ Only, Bug Edit window would crash the program if no bug was set before loading.
Perio Chart, trying to open the perio chart without a patient selected would crash the program.
Messaging Buttons, clicking on a message button would crash the programs sometimes.
Messaging Buttons, hovering over messaging buttons would crash the program sometimes.
Appointment Edit window, trying to save appointment and procedure information to the database was crashing the program sometimes.
Appointment History, logging off could crash the program when an appointment history needs to be automatically made.
OD allowed hidden admin users with no password to login
(Enhancement) Manually attaching payment splits to prepayment paysplits did not set the unearned type from the attaching payment split.
(Enhancement) Add new PaySimple button to Edit Insurance Payment window
Manually moving teeth in the tooth chart could be slow sometimes.
Option to disable ERA downloads for ClaimConnect has been added.
(Enhancement)Electronic statements, creates one output file with unique name per clinic
18.1.16(beta)(foreign) Released 5/28/2018 (This version has a conversion script that will cause a backup to occur)
18.1.16(beta) Released 5/28/2018 (This version has a conversion script that will cause a backup to occur)
Loading the quick paste note edit window would fail if there were no quick paste note categories
PaySimple payment note had a couple minor formatting issues
(Enhancement) Send credit card button clicks to URLs instead of setup window
Minimizing the progress bar when backing up throws an error.
Sirona bridge would crash the program if an invalid path is entered within the sifiledb.ini file.
Account module, double clicking an adjustment that was deleted by another user caused an error.
Persistent commlogs were saving blank entries when closing OpenDental
(Enhancement)Option to Disable Signatures on Webforms
(Enhancement) Removed the eConfirm sent confirmation status from the list to be excluded from sending
18.1.15(beta)(foreign) Released 5/24/2018
18.1.15(beta) Released 5/24/2018
Show claim received after preference, change from fixed date to rolling date.
Default user group security message was missing some information
(Enhancement) In the Edit Claim window, changed "Finalize Payment" button to "Batch" and "This Claim Only".
18.1.14(beta)(foreign) Released 5/24/2018
18.1.14(beta) Released 5/24/2018
Insurance Payment (EOB) window would not populate the Amount field sometimes which would warn the user that "Amounts do not match" incorrectly.
Switching Open Dental user while patient selected caused an error in the chart module
Security Settings, it was possible to move the last user with Security Admin permissions into a group without Security Admin permissions.
Task Search window Created column did not match Date/Time Created in Task window
Task Search, Date Created search filters didn't filter on actual original creation date.
Total amount was not updating in order history
UE when closing FormExamSheets from outside the chart module
Duplicate entries were created in eServiceSetup WebSched New Pat Hosted URLs
Middle tier, creating statements might have caused an unhandled exception.
Disabled some eServices due to GDPR Compliance for EU customers.
Letter Merge, previewing a letter merge would sometimes throw an error.
Middle tier, deleting an appointment could cause an error
Insurance Payment (EOB) window, secondary claims popup displays claim date of service.
Middle Tier, resetting the AR dashboard would cause an error
Middle Tier, merging two discount plans would cause an error
Middle Tier, searching for email would cause an error
Middle Tier, editing an equipment item would cause an error
Middle Tier, Canada, deleting a procedure would cause an error
Middle Tier, adding a replication server would cause an error
Middle Tier, editing a schedule would cause an error
Middle Tier, getting web forms would cause an error
Middle Tier, searching for a wiki page would cause an error
Middle Tier, restoring a wiki page would cause an error
Middle Tier, archiving the database would cause an error
(Enhancement) In the Edit Claim window, changed the "Finalize Payment" button to "Batch" and "This Claim Only".
18.1.13(beta)(foreign) Released 5/22/2018
18.1.13(beta) Released 5/22/2018
Archives, if the OpenDentalArchive database exists but has no data, there would be an error.
Exiting Insurance Payment(EOB) window when viewing a $0 bulk check caused error "'ProcDate' does not belong to table."
Account module was showing too many insurance payments for claim when some claimprocs on the claim were received with $0.
18.1.12(beta)(foreign) Released 5/22/2018
18.1.12(beta) Released 5/22/2018
Attempting to schedule an Appointment caused an error over middle tier.
Printing a statement would result in an error while using middle tier.
(Enhancement)View Schedules in manage module did not allow users with Schedules permission to edit.
(Enhancement)Sync providers when attaching prepayments to payment splits
18.1.11(beta)(foreign) Released 5/21/2018
18.1.11(beta) Released 5/21/2018
Income transfer payments wouldn't show amounts due to be transferred if received estimate and procedure were different providers.
ERA 835s window would error sometimes after clicking Refresh.
User Query Sql safety check causes "No longer allowed to send sql directly" error.
Show claims received after preference now uses date received instead of service date.
Error occured during installation if the executable file could not be deleted
Released User Queries sub menu did not prompt for variables or launch correctly sometimes.
Phone map, right-clicking an empty cell caused a UE(Internal Only)
Web Sched Verify text and email fields showed line breaks as "\r\n"
(Enhancement) Chart module planned appointment grid speed improvement
Web Sched, an error would occur when a date is pre-loaded that is at least a year into the future that shares the same month as the current month.
Quick Paste Notes, having no Quick Paste Categories caused errors throughout the program.
(Enhancement) HQ only, bug submission dev note column added.
An error was happening if a user query is attempted while connected over the middle tier.
Middle tier, opening the chart module through middle tier caused a UE sometimes.
There was a spelling error on the registration form for Open Dental
Sheet Printing, Windows 10 update 1803 caused fonts on sheets to be incorrect sometimes.
HQ only, repeating charges were not updated correctly.
(Enhancement)Updated the allocate unearned logic.
Repeat Charge Tool sometimes did not post procedures when a patient had multiple repeat charges
User Edit changes to the currently logged in user were not reflected sometimes.
18.1.10(beta)(foreign) Released 5/17/2018
18.1.10(beta) Released 5/17/2018
Auto Codes, when an autocode condition is EachAdditional, incorrect procedures may be added
WebForms scrolling was limited while a textbox was focused in Safari
Sometimes scanning an image would throw an exception
Clicking Sign TP in the treatment plan module would sometimes cause an error.
Procedure Edit window does not update adjustments grid when adding, editing, or deleting adjustments.
Insurance Plan Substitution Code window contains misspellings.
Query Variable window errors when typing SHIFT+ENTER in a variable field.
OrthoChart Setup Display fields does not add new tab to combobox until reloading Setup window.
An error would happen if the pulse was left blank in the vital sign edit window.
Transworld, account balances would be incorrect in transaction messages sent to TSI.
Letter merge save to image module would sometimes throw an error.
Treatment Finder report, deselecting all patients with CTR+mouse click causes an error.
Time Card Edit, user could sometimes edit their own time card without permission.
Printing payment plans when not using sheets sometimes caused column totals to continue to a second line
(Enhancement) WebForms web calls overhaul.
(Enhancement)Modified Overpaid Proc Warning in Multiple Adjustment window.
Clinic window does not allow unselecting single clinic after pressing Select All button.
Billing Options window clinic combobox does not default to All when Headquarters is current clinic.
(Enhancement)HQ repeat charge dropdown needs to reflect the new pricing.
18.1.9(beta)(foreign) Released 5/15/2018 (This version has a conversion script that will cause a backup to occur)
18.1.9(beta) Released 5/15/2018 (This version has a conversion script that will cause a backup to occur)
Auto splitting for payment plans sometimes caused an incorrect unallocated split to appear
Extra auto splits could sometimes appear when making a payment on a payment plan
Fixed Benefit Insurance Plan %s were not set to 100%
Patient Portal hosted payment URL - doesn't populate practice info
Tasks, displaying patient tasks when no patient is selected would be slow sometimes.
(Enhancement) Web Sched Recall, adding additional logging
Canada preauth duplicate claimprocs were not properly cleaned up in previous update.
Canadian Labs did not behave correctly when attached to multiple preauths sometimes.
(Enhancement)Allow setting a completed proc to TP status if sum of attached payments is $0
Treatment Plan module would error while loading sometimes.
18.1.8(beta)(foreign) Released 5/14/2018
18.1.8(beta) Released 5/14/2018
Web Sched, trying to schedule an appointment for today would fail sometimes.
Log in window will show CEMT users who are hidden.
The multiple adjustments form showed hidden adjustment types.
Completed late appointments did not change color
(Enhancement)Change Web Sched 'Verify' tab to 'Notify'
Tasks, send copies to multiple option caused task copies to be marked as new for the sender
CEMT, Syncing users with invalid property would cease syncing without any error notifications.
18.1.7(beta)(foreign) Released 5/11/2018 (This version has a conversion script that will cause a backup to occur)
18.1.7(beta) Released 5/11/2018 (This version has a conversion script that will cause a backup to occur)
Right clicking on grid items with email addresses shows option to follow invalid web link.
Patient Tasks tab does not always immediately refresh when selecting a patient.
Web sched New Patient 'Launch' header overlaps next column
Task Search does not display task list after "In Task List:" in results grid.
Future appointments could inconsistently get blocked when trying to set complete
Canadian Lab Fees with PreAuth status are causing slowness in Treatment Plan Module.
Security setup, the Users Currently Associated list could not be scrolled.
User Query results in Human-readable mode does not print patient names for newly created patients.
PreAuths, users were sometimes not allowed to delete preauths.
(Enhancement)Store settings in the FreeDentalConfig.xml when command line arguments are used.
The enter button closed the Edit Insurance Payment form preventing users from making multiline notes.
Payment plans with attached credits and unattached paysplits did not calculate amount due correctly
The kiosk window could be repositioned by the user.
Updated the website link in the X-Charge setup window
Selecting Employees in the Manage module to View Schedule did not work correctly sometimes.
Partial payments for payment plans with unattached credits were removed from outstanding charges
(Enhancement)Toolbar/Module buttons would flicker when hovered over.
(Enhancement)Patient Portion Uncollected Report executes very slowly on large databases when run for multiple month date ranges.
(Enhancement) Modified update request payload.
(Enhancement)Improved usability of "Show all transactions since zero balance".
18.1.6(beta)(foreign) Released 5/10/2018
18.1.6(beta) Released 5/10/2018
(Enhancement)In FormRpAppointments, option to show WebSched ASAP appointments was not available
Operatory Web Sched Settings, new operatories were not saving the New Pat Appt Types field.
Spell Check could have created duplicate dictionary entries
Setting a primary insurance's COB rule to Secondary Medicaid could have caused the writeoff to be incorrect
Web Sched Recall - Variable tag (NameFL) should have not been included for WebSched Text.
Fixed typo in user permissions list.
Payment plans sometimes did not show in the account module when entire family was selected
Webforms signatures displayed "invalid" when previewing sheet
Appointment edit, creating an appointment could cause the program to not respond.
Chart Module, create planned appointment prompt loads an appointment with incorrect appointment length for treatment planned procedures.
ASAP list, default width would cut off note column of the grid.
(enhancement) PaySimple miscellaneous improvements.
Scheduling recalls for recall types without procedure codes could cause an error.
(Enhancement)PaySimple is now fully implemented.
Provider P&I report was not showing unearned income not attached to a provider.
Canadian eclaims for Pacific Blue Cross were not working due to a recent change in Canadian networks.
Recall List window, clicking the Show Conflicting Types checkbox could sometimes result in an error.
Outstanding claims report sometimes did not reflect the custom claim tracking status correctly.
18.1.5(beta)(foreign) Released 5/7/2018 (This version has a conversion script that will cause a backup to occur)
18.1.5(beta) Released 5/7/2018 (This version has a conversion script that will cause a backup to occur)
Unread text count did not take clinics into account
Repeat Charge Tool sometimes did not post all of the procedures.
Create Planned Appointment warning was popping up too often
Insurance aging report would throw an exception sometimes
18.1.4(beta)(foreign) Released 5/7/2018
18.1.4(beta) Released 5/7/2018
The signature box did not gain focus when selected.
Recall List single and double click on patients do not function.
Mobile Web operatory view, appointments visually didn't match their appointment lengths in their scheduled operatory.
Task lists, using cut and paste to move task lists would take a long time
eServices Setup, Web Sched New Patient Appts tab did not refresh the Available Times for Patients grid after making changes to the Appointment Types grid.
Account module, adding a procedure from quick procs would insert a new line to the procedure in the chart module
(Enhancement) Allow combo boxes used in custom statement sheets to print/save to PDF
(Enhancement) No longer allow copying and pasting entire tasklists, only moving.
18.1.3(beta)(foreign) Released 5/4/2018
18.1.3(beta) Released 5/4/2018
Payment splits with procedures were allowed to be marked as prepayments
Available Display Fields for Treatment Plan Module does not include "Allowed".
Updating the database would sometimes cause an error for large tables
Recall List, right clicking on a Patient with email address as contact method drops down a menu which includes an invalid Web link to the email address.
(Enhancement) Change carrier filter in Batch Insurance (EOB) window to %carrier%
Command Line Arguments used to launch the program were getting saved to the FreeDentalConfig.xml
Fee schedule tools caused an error if clinics feature was disabled
Released User Queries did not show properly in the sub menu.
18.1.2(beta)(foreign) Released 5/3/2018
18.1.2(beta) Released 5/3/2018
Appointments could be created or edited with a status of complete for the current date
(Enhancement) Update statement send status when printed from the Sheet Fill window.
Appointments for the current date could not be set complete
Translation names, some translation names were not set.
Commlogs Auto Save preference caused the Communication Item window to not save new information after the initial auto save.
Task note Date / Time changes were not being saved
18.1.1(beta)(foreign) Released 5/3/2018 (This version has a conversion script that will cause a backup to occur)
18.1.1(beta) Released 5/3/2018 (This version has a conversion script that will cause a backup to occur)
eConnector to retry transactions which failed for db connectivity
Commlogs sometimes truncated their text when invalid characters are pasted into them.
Chart module UE
Copying fee schedules with few fees sometimes gave an error
Middle Tier, login locked for failed attempt count when the password was changed with another instance opened
Middle Tier Plug-in Example, custom convert scripts for plug-ins are failing with a MySQL authentication error.
Alerts Monitor thread would crash the program when the database connection went away somtimes.
The Connection Lost window would pop up multiple times
(Enhancement) Preference for Middle Tier server to store all fees in cache or go to the database for every fee
Long date format needed to apply to Confirmation List emails and postcards
The webschedrecall table would not be accurate if a patient was sent multiple reminders manually
(Enhancement) eConfirmation/eReminder Setup window Enhancements
(Enhancement) Option to attach providers to prepayments while fully enforcing payments
When an insurance plan was split and then combined, audit trails may have been corrupted
Unit Tests, middle tier tests were failing when IIS was turned off.
Patient Select Window, when selecting a patient an error would sometimes occur
Appointment module, sometimes an exception would be thrown when an appointment was drawn on the grid
An exception would occur if the user canceled the updater during an update
Transworld, invalid transaction types were included in the last transaction type filter for guarantors in the sent tab grid
Replication, the slave monitor sometimes did not flag that replication had stopped.
Outgoing SMS messages were sometimes failing due to the wrong region being set
Replication monitor did not work when replicating multiple databases
Chart module, refreshing DoseSpot notifications would cause a UE sometimes.
Replication environment was allowing unsafe user queries to run on any server instead of just the designated Reporting Server.
Perio chart exam with date 01/01/0001 cannot be deleted even with security permission perio chart edit date limitation enabled.
If there are no regular users when connecting to a database, an error would occur.
Image Module displays a gray box when previewing PDFs when data path set to store images directly in database.
(Enhancement)Updated the batch insurance payment instructions.
Query Request Form, failed validation did not show when the practice phone was invalid.
Database archive copies over entire table instead of only copying from archive date
Audit trail did not have a minimum size for window
Aging Builder window should be re-titled to Custom Aging Report.
Transworld, OpenDentalService thread would throw an exception sometimes.
Opening and closing the Choose Database window from the program caused a UE
Appointments were invisible
Texting - Headquarters does not see 'all clinics' by default (after 17.3)
Payments, clicking ok or cancel after allocating unearned with "Don't Enforce" threw an error
HQ only, new bug submission matching tool.
(Enhancement) Prepayment splits were allowed to not be attached to the original prepayment.
Version 17.4 new features listed here
known issues:
Incoming email syncing could cause computer slowness sometimes
Printing or previewing statments could cause a UE when printer settings are not valid.
Topaz, failing to load the SigPlusNET assembly causes the program to crash in several places.
Web Sched New Patient - calendar show dates as available which have no openings
Email (unsent), opening an unsent email sometimes loads incorrect sending email account.
Patient Portal Login does not always accurately reflect the correct clinic
Account module, clicking the Insurance button will cause an error sometimes (rare).
17.4.93 not released
Web Sched New Pat allowed double booking for some patients
17.4.92(foreign) Released 7/19/2018
17.4.92 Released 7/19/2018
New trial version
17.4.91(foreign) Released 7/19/2018
17.4.91 Released 7/19/2018
eService Setup window, starting the eConnector service can cause an error.
Account module, add multiple adjustment dropdown is opening the incorrect window
Payment window, deleting large number of splits is slow sometimes.
Printing a report can result in an error sometimes.
Medication for Patient window, clicking Edit can cause an error sometimes.
17.4.90(foreign) Released 7/12/2018 (This version has a conversion script that will cause a backup to occur)
17.4.90 Released 7/12/2018 (This version has a conversion script that will cause a backup to occur)
Automation SetApptStatus threw an error when creating an appointment. Changed to SetApptASAP.
Payments, allocated splits could be deleted without deleting their allocations first.
Topaz Signature Pad dll got called too often in the Ortho Chart and when filling out sheets.
Appointments, right clicking on a blockout was not enabling edit/copy/paste/etc options.
ASAP List, printing the ASAP List caused appointment notes to get cutoff.
(Enhancement)Automation trigger "ScheduleProcedure" fired when placing an unscheduled appt onto the schedule.
(Enhancement)Modify 'Fee Schedule Edit' permission to include editing fees.
Procedure Codes, the lack of the Procedure Code Edit permission was not stopping users from editing procedure codes.
17.4.89(foreign) Released 7/10/2018
17.4.89 Released 7/10/2018
Claims, setting a claim as sent or printed was crashing the program sometimes (very rare).
Closing the program sometimes resulted in an unhandled exception
Manage module 'show claims received after days' preference is shifted by 1 day such that a value of 1 means today only.
Ortho Chart, loss of functionality, disabling Ortho Chart Edit (full) was not blocking user from editing ortho chart row signed by another user.
Retrieving reports can result in an error.
(Enhancement)Display date and time of exceptions.
Tasks, when using the task search window, if a task is deleted and reopened an error would close the program.
Appointments, in Week view, "Go To Appt Date' was not going to appointment scheduled in a different week.
17.4.88(foreign) Released 7/3/2018
17.4.88 Released 7/3/2018
Outstanding Insurance Claims window, clicking Assign User button could cause an error.
Medication for Patient window, clicking Edit could cause an error.
CanadaCarriersCdaMissingInfo, GroupHealth Benefit Solutions was not included in database maintenance.
Claim Edit, splitting a claim with custom tracking was incorrectly adding custom tracking to new claim.
Added speed logging for Ortho Chart slowness.
Voice dictation caused an exception if certain prompts were said before selecting an exam in the Perio Chart
HL7, blank messages received could cause the timestamp for all old messages to be updated incorrectly.
17.4.87(foreign) Released 6/28/2018
17.4.87 Released 6/28/2018
Chart module, click Save to Images button would cause an error sometimes.
(Enhancement) Custom aging report did not give option to exclude archived patients, and did not include deceased patients.
Batch insurance payments window was not showing sent claims with no payments entered when the 'Show claims received after days' preference was blank.
When using appointment types, an exception would sometimes occur when creating an appointment
Middle Tier Appts module, double clicking or moving appointments was causing an error.
Ins Verification, duplicate history rows were being created from the ins plan window when picking from list sometimes.
17.4.86(foreign) Released 6/26/2018
17.4.86 Released 6/26/2018
Middle Tier, users cannot log in after upgrading to or above version 17.4.78 due to an XML generating error; Instance validation error: '18' is not a valid value for OpenDentBusiness.AlertType.
17.4.85(foreign) Released 6/26/2018
17.4.85 Released 6/26/2018
Appointment Types, the appointment length is not set correctly when an appointment type includes procedures
Treatment Plan, Tooth Chart Legend displayed dots in PDF when using Windows 10 Update 1803.
Receivables Breakdown Report did not include insurance payments from insurance payment plans
17.4.84(foreign) Released 6/22/2018
17.4.84 Released 6/22/2018
Query enhancement to A/R Manager queries for better performance using MySQL 5.5
Allocating unearned for family members sometimes had an incorrect patient on the split
New trial version
17.4.83(foreign) Released 6/22/2018
17.4.83 Released 6/22/2018
17.4.82(foreign) Released 6/22/2018
17.4.82 Released 6/22/2018
Insurance Plan Edit Log, entries disappeared and reappeared sometimes when changing certain carrier details.
Middle Tier, a large Appointment View table was taking a long time to cache on workstations.
Edit Paths window, clicking OK was resulting in an error when sometimes.
Image Module, PDFs was not displaying when using Dropbox for AtoZ storage.
Tasks, when resizing the task edit window the program would sometimes throw an error.
Appointments, Middle Tier was erroring when creating or editing an appointment.
17.4.81(foreign) Released 6/19/2018
17.4.81 Released 6/19/2018
Clinic feature cannot be turned on or off if no internet connection or invalid reg key
DoseSpot, an error would occur requiring a user email address when clicking eRx sometimes.
Income transfers, charges wouldn't display correct amount if the procedures had non-zero unit quantities or base units.
Clinics, sometimes when entering a specialty it would not save correctly.
Discount plans, if there is no discount plan fee nor a UCR fee for a planned procedure, the procedure would show as fully discounted in the treatment plan.
Account module, opening a statement could cause an error sometimes.
Lab Cases window, when filtering and selecting a case sometimes the wrong case will be shown
Adjustments, the "Add Multiple Adjustments" window sometimes wouldn't highlight selected procedures.
Receivables breakdown report was not filtering selected providers for payplan charges.
Database Maintenance, running CanadaClaimProcForWrongPatient on linux systems caused an error.
Wiki Search window, searching sometimes could cause an error on Linux systems.
(Enhancement)EDS report retrieving was blocking 835 retrieval sometimes.
Unearned Income Reports showed clinic descriptions instead of abbreviations.
Clinic subtitles did not show on Unearned Income Reports
Middle tier, running the Procedure Codes report caused the program to crash.
17.4.80(foreign) Released 6/14/2018
17.4.80 Released 6/14/2018
Attempting to install the eConnector in eServices Setup could result in an error.
Manage Time Cards, Calculate Weekly OT button was not making proper adjustments in certain scenarios.
Canada, sometimes sending a secondary claim would incorrectly say the the primary procedures must be the same
Edit Payment Split, fee was not taking Unit Quantity or Base Units into account.
Payment Plan Procedures and Credits window was not taking Base Units or Unit Quantity into account for fee.
Multiple Adjustment window was not taking Base Units or Unit Quantity into account for fee.
Adjustment window was not taking Base Units or Unit Quantity into account for fee.
Claim attachment tab, the export button offers to create folder location when the default folder does not exist, but wasn't creating a folder or exporting any files.
(Enhancement)Manage Module, manually editing a time card for future time clock out, the status should display as "Manual Entry" in the employee list.
17.4.79(foreign) Released 6/13/2018
17.4.79 Released 6/13/2018
Appointment Module, clicking 'Go To Appt Date' in patient appointments window would not always display the correct schedules in module.
(Enhancement)Security, make encryption methods FIPS compliant.
Attempting to make a manual prepayment split could sometimes cause an error
CEMT User Edit, setting a password on a hidden user was crashing the program.
DoseSpot forced providers to have DEA Numbers when DEA Numbers are only required for EPCS.
Service Manager, installing eConnector from Service Manager sometimes resulted in an unhandled exception.
Appointments were allowed to overlap sometimes
17.4.78(foreign) Released 6/11/2018 (This version has a conversion script that will cause a backup to occur)
17.4.78 Released 6/11/2018 (This version has a conversion script that will cause a backup to occur)
Ortho Setup, changing the default months treatment was overwriting existing ortho treatment months total in Account Module Ortho Case Info.
Local server configuration file was not hashed sometimes
WebSched New Pat was slow to load on large databases
WebSched New Pat 1 clinic bad appointment could cause other clinic not to load
Payments, when transferring income from one procedure to another with enforce payment pay type preference enabled, an error would occur.
ADA 2012_J430D claim form did not print image
17.4.77(foreign) Released 6/7/2018
17.4.77 Released 6/7/2018
FHIR, creating an appointment may have given an internal server error
Appointments would be invisible sometimes
Email Inbox, opening an email with smime.p7s file attachment was crashing the program.
Patient callback alerts were unable to be deleted
(Enhancement) MySQL Fatal Errors now display query to user.
(Enhancement)Payment Plans, changes to number of payments, payment amount will save when recalculating or creating a new schedule.
Payment plans could be recalculated with no payment amount or number of payments set in terms.
Payments, creating an income transfer sometimes displayed the outstanding charges grid incorrectly.
Web Sched notify emails were marked as unsent
Aging tool message box had a spelling error.
Electronic statements, outputting statements to a file could cause a UE.
Payment window, overpaid procedures couldn't be re-allocated.
Chat module view option for selected teeth was sluggish for some computers.
17.4.76(foreign) Released 5/31/2018
17.4.76 Released 5/31/2018
Perio, was selecting teeth on initial load
17.4.75(foreign) Released 5/30/2018
17.4.75 Released 5/30/2018
During update, it was possible to skip the update on other workstations.
Transworld, patients with a zero balance were not being displayed in the A/R Manager window
PaySplit Manager, trying to associate splits would cause an error sometimes.
Messaging Buttons, clicking on a message button would crash the programs sometimes.
Messaging Buttons, hovering over messaging buttons would crash the program sometimes.
Appointment Edit window, trying to save appointment and procedure information to the database was crashing the program sometimes.
Appointment History, logging off could crash the program when an appointment history needs to be automatically made.
OD allowed hidden admin users with no password to login
(Enhancement)Electronic statements, creates one output file with unique name per clinic
Retrieving E-claim Reports sometimes showed no progress and appeared to be stuck
17.4.74(foreign) Released 5/28/2018
17.4.74 Released 5/28/2018
Loading the quick paste note edit window would fail if there were no quick paste note categories
Sirona bridge would crash the program if an invalid path is entered within the sifiledb.ini file.
Account module, double clicking an adjustment that was deleted by another user caused an error.
17.4.73(foreign) Released 5/24/2018 (This version has a conversion script that will cause a backup to occur)
17.4.73 Released 5/24/2018 (This version has a conversion script that will cause a backup to occur)
Insurance Payment (EOB) window would not populate the Amount field sometimes which would warn the user that "Amounts do not match" incorrectly.
Show claim received after preference, change from fixed date to rolling date.
Security Settings, it was possible to move the last user with Security Admin permissions into a group without Security Admin permissions.
Middle tier, creating statements might have caused an unhandled exception.
Web Sched, the last available time slot for "today" was not showing as available sometimes.
Insurance Payment (EOB) window, secondary claims popup displays claim date of service.
Middle Tier, resetting the AR dashboard would cause an error
Middle Tier, merging two discount plans would cause an error
Middle Tier, searching for email would cause an error
Middle Tier, editing an equipment item would cause an error
Middle Tier, Canada, deleting a procedure would cause an error
Middle Tier, adding a replication server would cause an error
Middle Tier, restoring a wiki page would cause an error
(Enhancement) In the Edit Claim window, changed the "Finalize Payment" button to "Batch" and "This Claim Only".
(Enhancement) In the Edit Claim window, changed "Finalize Payment" button to "Batch" and "This Claim Only".
17.4.72(foreign) Released 5/22/2018
17.4.72 Released 5/22/2018
Exiting Insurance Payment(EOB) window when viewing a $0 bulk check caused error "'ProcDate' does not belong to table."
Account module was showing too many insurance payments for claim when some claimprocs on the claim were received with $0.
17.4.71(foreign) Released 5/22/2018
17.4.71 Released 5/22/2018
There was a spelling error on the registration form for Open Dental
Attempting to schedule an Appointment caused an error over middle tier.
Printing a statement would result in an error while using middle tier.
17.4.70(foreign) Released 5/21/2018
17.4.70 Released 5/21/2018
Income transfer payments wouldn't show amounts due to be transferred if received estimate and procedure were different providers.
User Query Sql safety check causes "No longer allowed to send sql directly" error.
Show claims received after preference now uses date received instead of service date.
Web Sched Verify text and email fields showed line breaks as "\r\n"
(Enhancement) Chart module planned appointment grid speed improvement
Tobacco use, cessation intervention tab was not functioning properly.
Web Sched, an error would occur when a date is pre-loaded that is at least a year into the future that shares the same month as the current month.
Quick Paste Notes, having no Quick Paste Categories caused errors throughout the program.
An error was happening if a user query is attempted while connected over the middle tier.
Middle tier, opening the chart module through middle tier caused a UE sometimes.
Sheet Printing, Windows 10 update 1803 caused fonts on sheets to be incorrect sometimes.
17.4.69(foreign) Released 5/17/2018
17.4.69 Released 5/17/2018
Tobacco use, the "Add Assessment" button did not work.
Sometimes scanning an image would throw an exception
Clicking Sign TP in the treatment plan module would sometimes cause an error.
Insurance Plan Substitution Code window contains misspellings.
ERA 835s window would error sometimes after clicking Refresh.
Query Variable window errors when typing SHIFT+ENTER in a variable field.
OrthoChart Setup Display fields does not add new tab to combobox until reloading Setup window.
An error would happen if the pulse was left blank in the vital sign edit window.
Transworld, account balances would be incorrect in transaction messages sent to TSI.
Treatment Finder report, deselecting all patients with CTR+mouse click causes an error.
Time Card Edit, user could sometimes edit their own time card without permission.
Printing payment plans when not using sheets sometimes caused column totals to continue to a second line
(Enhancement)Modified Overpaid Proc Warning in Multiple Adjustment window.
Clinic window does not allow unselecting single clinic after pressing Select All button.
Billing Options window clinic combobox does not default to All when Headquarters is current clinic.
The preference 'Prompt user to allocate unearned income after creating a claim' in the Misc Account Preferences was not warning users correctly.
17.4.68(foreign) Released 5/15/2018 (This version has a conversion script that will cause a backup to occur)
17.4.68 Released 5/15/2018 (This version has a conversion script that will cause a backup to occur)
Log in window will show CEMT users who are hidden.
Tasks, displaying patient tasks when no patient is selected would be slow sometimes.
CEMT, Syncing users with invalid property would cease syncing without any error notifications.
(Enhancement) Web Sched Recall, adding additional logging
Canada preauth duplicate claimprocs were not properly cleaned up in previous update.
Canadian Labs did not behave correctly when attached to multiple preauths sometimes.
(Enhancement)Allow setting a completed proc to TP status if sum of attached payments is $0
Treatment Plan module would error while loading sometimes.
17.4.67(foreign) Released 5/14/2018
17.4.67 Released 5/14/2018
The multiple adjustments form showed hidden adjustment types.
Completed late appointments did not change color
(Enhancement)Change Web Sched 'Verify' tab to 'Notify'
17.4.66(foreign) Released 5/11/2018 (This version has a conversion script that will cause a backup to occur)
17.4.66 Released 5/11/2018 (This version has a conversion script that will cause a backup to occur)
Canadian Lab Fees with PreAuth status are causing slowness in Treatment Plan Module.
Security setup, the Users Currently Associated list could not be scrolled.
PreAuths, users were sometimes not allowed to delete preauths.
The enter button closed the Edit Insurance Payment form preventing users from making multiline notes.
Payment plans with attached credits and unattached paysplits did not calculate amount due correctly
Tobacco use, the tobacco use combo box was not populating correctly.
The kiosk window could be repositioned by the user.
Updated the website link in the X-Charge setup window
Partial payments for payment plans with unattached credits were removed from outstanding charges
Database Maintenance, cannot unhide hidden DBM methods.
(Enhancement)Patient Portion Uncollected Report executes very slowly on large databases when run for multiple month date ranges.
(Enhancement) Modified update request payload.
(Enhancement)Improved usability of "Show all transactions since zero balance".
17.4.65(foreign) Released 5/10/2018
17.4.65 Released 5/10/2018
Setting a primary insurance's COB rule to Secondary Medicaid could have caused the writeoff to be incorrect
Web Sched Recall - Variable tag (NameFL) should have not been included for WebSched Text.
Payment plans sometimes did not show in the account module when entire family was selected
Webforms signatures displayed "invalid" when previewing sheet
ASAP list, default width would cut off note column of the grid.
Scheduling recalls for recall types without procedure codes could cause an error.
Provider P&I report was not showing unearned income not attached to a provider.
Canadian eclaims for Pacific Blue Cross were not working due to a recent change in Canadian networks.
Outstanding claims report sometimes did not reflect the custom claim tracking status correctly.
17.4.64(foreign) Released 5/7/2018 (This version has a conversion script that will cause a backup to occur)
17.4.64 Released 5/7/2018 (This version has a conversion script that will cause a backup to occur)
The signature box did not gain focus when selected.
Unread text count did not take clinics into account
Texting - Headquarters does not see 'all clinics' by default (after 17.3)
Payment splits with procedures were allowed to be marked as prepayments
Mobile Web operatory view, appointments visually didn't match their appointment lengths in their scheduled operatory.
Account module, adding a procedure from quick procs would insert a new line to the procedure in the chart module
17.4.63(foreign) Released 5/3/2018
17.4.63 Released 5/3/2018
When an insurance plan was split and then combined, audit trails may have been corrupted
Referrals, looking for a referral that no longer exists was causing the program to crash in several places.
Account module sometimes shows incorrect payment plans on patient accounts
Patient Select Window, when selecting a patient an error would sometimes occur
Appointment module, sometimes an exception would be thrown when an appointment was drawn on the grid
An exception would occur if the user canceled the updater during an update
Transworld, invalid transaction types were included in the last transaction type filter for guarantors in the sent tab grid
Replication, the slave monitor sometimes did not flag that replication had stopped.
Outgoing SMS messages were sometimes failing due to the wrong region being set
Replication monitor did not work when replicating multiple databases
Chart module, refreshing DoseSpot notifications would cause a UE sometimes.
Replication environment was allowing unsafe user queries to run on any server instead of just the designated Reporting Server.
Perio chart exam with date 01/01/0001 cannot be deleted even with security permission perio chart edit date limitation enabled.
If there are no regular users when connecting to a database, an error would occur.
(Enhancement)Updated the batch insurance payment instructions.
Audit trail did not have a minimum size for window
Aging Builder window should be re-titled to Custom Aging Report.
Transworld, OpenDentalService thread would throw an exception sometimes.
17.4.62(beta)(foreign) Released 4/30/2018
17.4.62(beta) Released 4/30/2018
Outstanding Insurance Claims report cuts off Total when printing.
Outstanding Insurance Claims report date tabs do not translate blank entry in Days Old max to DateFrom as intended.
The Ortho Chart called the Topaz.dll too often which caused slowness issues for certain server setups.
WebForms would not save field values when clicking "Next" while focused on a textbox
Quick Procs button in Account Module does not insert completed default notes into the procedure.
Program links, program links window was not resizing correctly.
Edit clinic, edit clinic window was not resizing correctly.
17.4.61(beta)(foreign) Released 4/30/2018
17.4.61(beta) Released 4/30/2018
(Enhancement) Transworld, change the online client portal link label to a button.
(Enhancement) Transworld, modify the payment and adjustment message popup to use TSI in place of Transworld Systems.
Transworld, prevent users from placing guarantors under 18 with TSI
Payment window, writeoffs for a procedure due to a pre-authorization would cause the procedure to have nothing owed.
Transworld, incorrectly reporting program link not setup if clinics are enabled and then disabled
Insurance Payment (EOB) window is non-modal when creating a new payment, but modal when editing the payment.
Supplemental insurance payments for the same date as original did not show unfinalized in the account module if only original was finalized
Transworld, the OpenDentalService thread was not updating the TransworldDateTimeLastUpdated preference
Transworld, allow accounts to be sent to TSI without a phone number
Timecards, selecting a timecard would show the wrong employee sometimes.
When printing sheets, an exception is sometimes thrown stating no printers are installed
eRx, enabling eRx did not enable the program link sometimes.
17.4.60(beta)(foreign) Released 4/26/2018
17.4.60(beta) Released 4/26/2018
Tasks are not popping up when they should be sometimes
Recalls with a future due date would not receive a Web Sched Recall message
Receivables breakdown report did not reflect patient payments to payment plans
Query window was showing error 'the data is invalid' for some printers when using the Print Preview button.
Microsoft Edge failed to display [dateToday] static text in webforms
Time card setup, ADP company code must be 2 or 3 alpha-numeric characters.
Income Transfers wouldn't display payments on procedures even if they had different providers.
Schedule setup would sometimes error when loading Clinics.
Paysplits, paysplits used long clinic description causing rows to be unnecessarily tall.
Billing list, when clinics are enabled and creating a list for all clinics, statements were all marked for the unassigned clinic
Billing options, clinic specific general messages would not show on created statements
Printing weekly schedules sometimes showed extra appointments.
(Enhancement) Set PPO plans to "use UCR fees on claims" in bulk.
VoiceMails, "Google Number" did not always give accurate results.
P&I report might have shown writeoffs for treatment planned procedures
Sheets, required misc input fields did not give the actual name of the field in the popup message.
From Procedure Edit window setting a procedure complete using the dropdown list and OK click does not insert Completed Default Note.
Transworld, payments and adjustments marked as received from TSI would sometimes be sent in the account sync anyway
eRx, the program link for eRx was not checked when using DoseSpot.
Big Phones is not showing all phone tiles.
Paysplits were allowed to have no provider and no unearned type.
Unearned Income report did not show correct clinics on some sub-reports
Providers None button was anchored incorrectly
eReminders running late in the day might have sent for the next day
Text messaging window slow to open and search patient phone number
Batch insurance, adding a batch ins payment would sometimes set the incorrect DateInsFinalized.
17.4.59(beta)(foreign) Released 4/20/2018
17.4.59(beta) Released 4/20/2018
Transworld, account activity would not sync with TSI if the HQ clinic was not setup
17.4.58(beta)(foreign) Released 4/20/2018
17.4.58(beta) Released 4/20/2018
Canadian claim selection logic was incorrect if labs were attached and there were supplemental payments.
Ortho Chart, slowness sometimes occurred when typing into existing rows.
Insurance payment plans sometimes could not be deleted even when no payments had been received
When creating multiple adjustments, changing credit filters would do nothing
Appointment search filter by user's accessible clinics reverted.
17.4.57(beta)(foreign) Released 4/20/2018 (This version has a conversion script that will cause a backup to occur)
17.4.57(beta) Released 4/20/2018 (This version has a conversion script that will cause a backup to occur)
Chart module, double clicking on a sheet would sometimes show an error.
Sheets would cause and error when adding or editing.
17.4.56(beta)(foreign) Released 4/19/2018
17.4.56(beta) Released 4/19/2018
Opening a saved sheet would cause a missing column exception
Task, creating a new task would sometimes throw a UE.
17.4.55(beta)(foreign) Released 4/19/2018 (This version has a conversion script that will cause a backup to occur)
17.4.55(beta) Released 4/19/2018 (This version has a conversion script that will cause a backup to occur)
Recall List, all but one display field may have been removed
Manage service, web config had an incomplete error message when failing to write a file
Appointment Edit window would sometimes throw a UE.
(Enhancement) Transworld, add total number of accounts and total dollar amounts to the A/R Manager window.
(Enhancement) Transworld, added a popup message if an attempt is made to place an account with a service type that doesn't match the age of the account.
(Enhancement)Web Sched Recall ASAP list was removing patients that had received recall reminders.
Appointment Module clicking on Operatory header when clinics are turned off causes error.
(Enhancement) Transworld, modify the popup payment and adjustment message for accounts sent to Transworld for a past due balance.
17.4.54(beta)(foreign) Released 4/18/2018
17.4.54(beta) Released 4/18/2018
Opening a saved referral letter with a grid or a tooth chart graphic would cause an error
DoseSpot, User IDs wouldn't get automatically assigned if the user didn't click the "eRx" button before signing up.
eConfirm spelling error - Goto
Treatment Finder would sometimes display the wrong patient.
Aggregate message displayed incorrect window title
Convert script would fail if a database name contained special characters
(Enhancement) P&I report did not place writeoff estimates in the row for the original claim date.
Appointment module, slowness sometimes occured when scheduling recalls
17.4.53(beta)(foreign) Released 4/16/2018 (This version has a conversion script that will cause a backup to occur)
17.4.53(beta) Released 4/16/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement) When attaching adjustments to a procedure different windows use different filters and wording.
Edit claim window Finalize Payment button was not attaching $0 insurance payment amounts for claim procedures attached to other claims in the batch.
Blockouts, changes to wording concerning different types of blockouts
Claim payments for $0 claim procedures were showing in the batch insurance window after the claim was received.
Statement in Email option causes error when using Dropbox storage.
(Enhancement)Restore Min/Max day to Outstanding Insurance Claims Report
Ins Plans, Insurance plan GroupNum value was getting cutoff if it was longer than 20 characters.
The security setup window will sometimes give an error due to a null object reference
Zip Code list would sometimes not show all Zip Codes.
EHR, Generating QRDA report may have displayed "Unknown CDCREC code"
Time Cards, errors when calculating daily would not show which employee has the errors.
(Enhancement) Provider Setup loading indicator.
The computer heart beat would be unnecessarily updated when multiple instances were running on a computer.
Appointment search did not filter by user's accessible clinics
Web Sched New Patient - clinic marked as hidden does not show as 'Excluded'
(Enhancement) Modify clinic/provider scheduling note text boxes to be larger and multi-line
Payment window, charges with 0 amount wouldn't show when "Show All Charges" was checked.
Program may have been left with no security admin users
Appointment Edit, provider color would sometimes show incorrectly.
Multiple Adjustment window did not show over allocation warning message sometimes.
(Enhancement) Billing Options window General Message clarified UI.
Billing Options statement window, dunning messages did not populate correctly sometimes.
Popup edit window tab order was not set correctly.
Account Module claims incorrectly include preauth estimates in insurance estimates resulting in annual max overage in certain cases.
17.4.52(beta)(foreign) Released 4/10/2018 (This version has a conversion script that will cause a backup to occur)
17.4.52(beta) Released 4/10/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement)Security Global Security Settings menu item is misleading.
Change the data type for the ProcsColored column in the histappointment table to match that of the appointment table
Edit Insurance Payment, hiding claim payment groups caused a UE sometimes.
Update the LastHeartBeat in a separate thread so long run times don't cause the program to become unresponsive.
HQ only, creating a new job from the task edit window would cause an error sometimes
Transworld, the OpenDentalServivce thread would sometimes fail to sync accounts.
Entering adjustments would sometimes not prompt users about potentially being a Transworld adjustment
Payment window, over-paid procedures would cause negative splits to be suggested.
Payment window, if procedures are over paid, other procedures would owe less.
(Enhancement) Allowing patients to show back up on the recall list upon deleting commlog
17.4.51(beta)(foreign) Released 4/10/2018 (This version has a conversion script that will cause a backup to occur)
17.4.51(beta) Released 4/10/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement) Canada IsAccident field on printed claim form to show X if claim Accident Date is set.
Statements from Billing Options did not consider patient clinic for Dunning Message.
HQ only, users attempting to vote on feature requests could sometimes be denied due to incorrect votes allotted count
Account Module, Ins Rem hover menu was covered if a patient had a payment plan or repeating charges.
Payment window, charges could show that have nothing owed sometimes.
Edit email message was taking a long time to load if there were many historic emails.
Adstra bridge did not launch sometimes.
CDT procedure codes on printed prescriptions user interface features were enabled when feature was disabled.
Hidden pat fields were being displayed in the grid
Spelling error in Web Sched New Pat Verify
17.4.50(beta)(foreign) Released 4/5/2018
17.4.50(beta) Released 4/5/2018
Equipment list, equipment could be created with duplicate serial numbers.
Various places would cause an out of memory error
Canadian Lab fees are not calculating properly when over annual max
Allocating unearned income would attach to incorrect prepayments sometimes.
Central Enterprise Management Tool, running reports would return no results.
Clicking the Email button when there was no patient selected caused a UE.
Payments, charges could show even if they owe zero amount sometimes.
Receivables Breakdown Report Date column is too narrow.
Web Sched, turning off clinics caused operatories to not be considered sometimes.
Appointments, Make Appt button incorrectly showed arrive early time.
Transworld, defaults for billing type and last trans type were not loading correctly
Web Sched ASAP alert language is misleading
Creating a referral letter threw an error
Rx, warning message when trying to print an Rx had a typo.
17.4.49(beta)(foreign) Released 4/3/2018
17.4.49(beta) Released 4/3/2018
Edit Adjustment prompts Not Authorized for Setup when Edit Anyway button is already hidden
Hygiene Prescheduled confirmation list is sometimes showing non-hygiene appointments.
Recurring Charge Tool would sometimes use the wrong patnum when creating paysplits.
Changed the dbm method ProcedurelogMulitpleClaimProcForInsSub to exclude deleted procedures.
Net Production Detail Daily, Provider Payroll Summary, and Provider Payroll Detailed reports need a note to clarify their date ranges used for filtering.
Patient Portal Invites - [Appts] was marked as required for email message
(Enhancement) Allow hiding a discount plan that is in use.
(Enhancement) Web Forms, added an error code to complicated errors when forms fail to submit.
HQ Only, added a replication tab to the call center map.
Email Attachment from Dropbox causes error.
Creating an Auto Ortho Claim would fail.
17.4.48(beta)(foreign) Released 4/2/2018
17.4.48(beta) Released 4/2/2018
Webforms birthdate widget would not fill date in Microsoft Edge
Insurance Verification, insverifyhist rows would be made too often in rare scenarios.
CEMT, sync code was not displayed in the security window.
Canada, could not send primary claims sometimes.
17.4.47(beta)(foreign) Released 3/29/2018
17.4.47(beta) Released 3/29/2018
Unearned income report didn't match account module sometimes
CEMT tool allowed CEMT users without security admin to change security permissions.
Birthdate format in WebForms is confusing
Some cached data would be retrieved multiple times on startup.
Statement options, emailing statements without permission would sometimes show statements as sent.
(Enhancement) Discount plans, show number of patients attached to a discount plan.
Generating a patient referral letter would cause an error sometimes.
Account Module, double clicking on a payment would sometimes throw a UE.
Trying to activate Patient Portal invites may have incorrectly claimed that the office was not signed up for Patient Portal
HQ only, launching the HQ status map would throw a UE sometimes. Attempted fix.
Web Sched ASAP, the schedule indicators were sometimes drawn incorrectly
Phone Map, users could still right click on a cube in the setup window.
Printing option for audit trail was not available
Web Sched ASAP, Send Details grid may repeat notes if a patient has multiple appointments
Transworld, entering an invalid number into the days since last payment field would cause an error
CEMT, conflicts during user sync showed the incorrect name sometimes.
(Enhancement)In Webforms, when entering a birthdate, the widget would not conform to the current culture date format.
CEMT, exiting before logging in would create an error message.
Web Sched Recall, employee schedules could have caused an operatory to show as available for Web Sched
DBM SchedulesDeleteShort could have run out of memory on a large database
(Enhancement)Require Ins Payment Create permission to access ERA window.
Web Sched ASAP, Send Details grid sometimes displayed "not sending text" when it should have said "not sending email".
CEMT, synch locks wouldn't synch locks sometimes.
Webforms was displaying colored lines and text as black
Canada, sending a secondary claim would sometimes cause a UE.
17.4.46(beta)(foreign) Released 3/27/2018 (This version has a conversion script that will cause a backup to occur)
17.4.46(beta) Released 3/27/2018 (This version has a conversion script that will cause a backup to occur)
Web Forms, retrieving and submitting web forms was slow sometimes.
The horizontal scroll bar in the Fields section of the Edit Sheet Def field was missing.
The insplan edit permission did not block editing "Other Benefits".
Selected procedures wouldn't be paid by current payment sometimes.
Editing a procedure code would sometimes incorrectly change the category.
Outstanding insurance claims report sometimes made a duplicate row for a claim
There was not a method to find paysplits for insurance payment plans or find claim payments for patient payment plans
Printing the appointment schedule would sometimes overlap.
Log On Password textbox doesn't auto select on start up sometimes.
Payment plan charges showed up in outsanding charges when they had been paid
Treatplan Module, clicking on the Pre-Auth button would sometimes throw a UE. Attempted Fix
Treatment Module, clicking Sign TP caused a UE sometimes.
When bugs are submitted, the windows version is always displayed incorrectly as "WIN32NT"
Account module, quick adding with frequency limitations could cause an error sometimes.
Alerts had a spelling error
Perio Chart Graphical displays -1 for mobility values that have been deleted.
Editing a wikipage would cause an error sometimes.
OD Grid, clicking on a url link would not browse correctly sometimes.
Added a tool to remove paysplits from insurance payment plans and claim payments from patient payment plans
OD HQ only, providererx items would be deleted sometimes.
Payment plans prevented adding new treatment credits for current day when global lock day had been set
Appointment View Edit NetProduction and EstPatientPortion are not alphabetized in Available Rows.
Emails window was slow to load when there were tens of gigabytes of email messages.
17.4.45(beta)(foreign) Released 3/21/2018
17.4.45(beta) Released 3/21/2018
Billing Window, when multiple items are selected and one is double clicked, the first selected item will always open
(Enhancement) User's without the blockout permission are now able to edit and add blockouts that block scheduling.
Select Patient Window, both merged and cloned patient are hidden instead of just merged
Patient Portal, when sending a patients account statement to the portal, it is not automatically marked as sent
Referrals, looking for a referral that no longer exists was causing the program to crash in several places.
Creating a manual negative prepayment would sometimes throw a UE.
Prepayments cannot be reattached once detached from payment splits
ERA Claims Paid did not detach when adding claim tracking status with an error code.
17.4.44(beta)(foreign) Released 3/20/2018
17.4.44(beta) Released 3/20/2018
When maximum daily limit of web sched texts is blank, some texts do not get sent
Edit Payment Split, deleting a split would crash the program sometimes.
Printers, trying to print from a computer that does not have a heartbeat would crash the program.
Referrals, adding a new referral would crash the program sometimes.
Letter Merge, creating a letter would crash the program sometimes.
Letter Merge, opening, saving, and showing Microsoft Word would crash the program sometimes.
Chart module, loading a patient without an AtoZ folder and not having adequate security permissions to the network share would crash the program sometimes.
Incomplete Procedure Notes Report Is Incorrect
Viewing the history of an archive wikipage would sometimes throw a UE.
(Enhancement) Insplans, an invalid insplan would cause a UE sometimes.
17.4.43(beta)(foreign) Released 3/16/2018
17.4.43(beta) Released 3/16/2018
Web Sched Recall, the header fields overlapped on iOS devices
OD HQ, PTS enhanced to support SMB2.
(Enhancement) Check for ICD-9 codes before sending claims.
Saving a wiki page with many links took a very long time
Printing the schedule with patient notes sometimes caused printer "overflow error" and "printer not available" error
Patient Portal, a long treatment plan note would overlap other rows
Outstanding Insurance Claims report did not inherit current clinic
Right Click on a Task sometimes crashes Open Dental
(Enhancement) HQ Only, added extensions and right click functionality to phone map.
Broken Appointment Graphic Report did not load Adjustment selection correctly.
Removed the permission check for user log off settings.
Payment window, when making a payment money would go to unallocated sometimes when it shouldn't.
Web Forms, birthdate input fields that were tall enough to merit multiple lines were not working.
Updated the GoToAssist Distributable.
Adding insurance plan to a patient was slow sometimes.
Email Inbox thread would cause the program to crash when the database connection went away sometimes.
Canceling the update process from a client would crash the program sometimes.
ODToolBar would cause the program to crash when it failed to paint sometimes.
Wiki Pages would fail to load due to malformed wiki links sometimes.
Crashed table UEs should not be automatically submitted to HQ.
Duplicate PK UEs should not be automatically submitted to HQ.
Middle Tier Payments, trying to save payment split information would throw an exception sometimes.
ODGrid, long notes caused the program to UE sometimes.
17.4.42(beta)(foreign) Released 3/13/2018 (This version has a conversion script that will cause a backup to occur)
17.4.42(beta) Released 3/13/2018 (This version has a conversion script that will cause a backup to occur)
Printing non super statements would sometimes append the guarantors PatNum to the grid header.
Insurance Verify Window, sometimes the time available for verification is sometimes incorrect
(Enhancement) Transworld, added a link to the A/R Manager window to direct users to the TSI Online Client Portal.
Signup Portal was reporting the wrong new monthly fee when cancelling services.
(Enhancement) Account module, entering payment amount for patient with no family members would show "Prefer this patient" checkbox.
CEMT patient search, birthdate parameter wouldn't filter properly
Adjustments, the preference, "Force users to attach procedures to adjustments" was redundant.
Claim ID Original doesn't correctly reflect the original claim identifier
An insurance category with an age limitation and a lifetime max would sometimes ignore the lifetime max
(Enhancement) Task control now allows for easier mouse wheel scrolling.
Task List would flicker when clicking task check box and sometimes unexpectedly disappear to background.
(Enhancement)'Show Hidden' checkbox and 'default' button will not show in Procedure Code form other than from Lists->Procedure Codes.
Opening a Sheet with a combobox sometimes causes a UE.
Appointments, broken appointments without an operatory caused a UE sometimes.
Database maintenance breakdown for InsSubNumMistmatchPlanNum was not showing accurately
Web Forms were not saving combo box selections.
Aging would zero out guarantor aged amounts sometimes
Sheets with comboboxes can default to the first option when no selection was made.
Payment window, allocating unearned, then detaching the negative unearned split from the prepayment would cause an error sometimes.
(Enhancement)When a task is deleted, there should be an entry in the security log making anote of it.
When dragging an appointment onto the appointment view, sometimes there was an exception if the appointment overlapped a blockout.
In the appointment module, when double clicking to create an appointment sometimes blockouts would be ignored.
When using the Cut/Copy/Paste tool in the appointment view, the tool would sometimes ignore blockouts marked as "Don't Copy"
(Enhancement) eConfirmations & eReminders - Auto Select 'Don't Send' options for appt status triggers
Attempting to send Web Sched Recall notifications may have resulted in sending twice
Deleting Hidden ApptFieldDef causes error when opening Appointment Edit Field Display
DoseSpot, casing on alert text was incorrect.
The A/R Manager window would throw an error on load sometimes.
Query request form, the submit button was overlapping with some text in Firefox
Payment plans, the amount mismatch warning was misworded
HQ only ProxyInstance ConnectionSummary causing eService slowness
Edit auto notes permission blocked access if setup permission was not granted.
Saving a payment may have prompted to attach to closed payment plan
DirectX tooth chart would go grey sometimes if pen tool was used to draw complex shapes.
Canadian WebForms was incorrectly marking valid birthdates as invalid
17.4.41(beta)(foreign) Released 3/8/2018
17.4.41(beta) Released 3/8/2018
Web Sched Verify text messages could have contained PHI
Hiding a newly created discount plan could have caused an out of memory exception.
The program refreshed incorrectly and would hide all open forms.
17.4.40(beta)(foreign) Released 3/8/2018 (This version has a conversion script that will cause a backup to occur)
17.4.40(beta) Released 3/8/2018 (This version has a conversion script that will cause a backup to occur)
EHR Kentucky Immunization Registry (KYIR) reported units are required when volume is known.
WebForms, an error is thrown when submitting an unformatted birthdate.
DoseSpot, fixed casing on alert text.
Hiding insurance plans would sometimes throw a UE.
Denti-Cal ETIN changed to DXC Technology ETIN, required by 04/30/2018.
Phone Tracking Server throws an error when voicemail files are locked.
WebForms, inputting a birthdate from mobile would fail.
Creating provider users from Provider Setup did not hash passwords
17.4.39(beta)(foreign) Released 3/6/2018
17.4.39(beta) Released 3/6/2018
New problems would default to invalid ICD9 codes sometimes.
(Enhancement) Improving patient merge workflow
Editing a wikipage, added the ability to add a new wikipage.
(Enhancement) Disregard lock date for Existing Other/Existing Current Procedures.
Adding a new Claim Custom Tracking Status would cause an error.
Main task list tab does not mouse scroll focus when first selected
Insurance payments, the batch insurance window was missing securitylog entries.
(Enhancement) Enhanced the Unfinalized Insurance Payment report.
Carrier Edit, editing the Carrier Group Name would sometimes throw a UE.
Patient Portal XWeb payments sometimes displayed "The request was aborted: Could not create SSL/TLS secure channel".
XCharge, sometimes when finalizing insurance payments using XCharge the program would throw an error.
The aging of A/R report would throw an error if the "Age writeoff estimates" or "Age negative adjustments" options were selected with the "Show last payment date" option.
Import Ins Plans tool would error when Birthday column was blank sometimes.
(Enhancement) A data connection object was not properly disposed causing an out of memory error sometimes.
(Enhancement) Canadian EOBs would fail to import amounts due to invalid data.
(Enhancement) Claim History Edit permission now uses a user group lock date instead of global lock date.
(Enhancement) Web Forms, added DOB preview text overlay along with Prev and Next buttons.
Transworld program properties were not correctly syncing with clinics sometimes
17.4.38(beta)(foreign) Released 3/1/2018
17.4.38(beta) Released 3/1/2018
AR report, if the total amount is too large, values can be cut off.
Payments, when adding partial to a charge fully paid, a split will be created with 0 instead of the amount entered.
Payments, when adding a partial to a Payment Plan Charge, the split created will not have the procedure the charge should have.
Reports were displaying providers that are marked as deleted.
Claims, overpaid procedure message sometimes didn't pop up when set to block overpayments
Middle Tier, allocating unearned income caused an error
(HQ Only) Removed internal tools menu item.
Allocating unearned, the allocation splits wouldn't have the same unearned type as the payments being allocated.
Payments, when selecting procedures to pay prior to clicking the Payment button, the procedures paid weren't correct sometimes.
HQ Only, DoseSpot was able to be enabled without going through the normal process
Middle Tier, using a report server that is also a Middle Tier server caused an error
Fee Tools window would close after copying a fee schedule
(Enhancement) DBM, removed SecurityLogInvalidKey DBM
(Enhancement) Overpaid procedure warnings now more closely match each other.
Clicking Edit Anyway on a claim procedure sometimes caused an error
17.4.37(beta)(foreign) Released 2/27/2018
17.4.37(beta) Released 2/27/2018 (This version has a conversion script that will cause a backup to occur)
Attempted fix, Account module has an error when creating a claim sometimes.
WebForms not styling correctly
Account proc quick add was sometimes available to user without that permission
Billing cycle day was not assigned to a payment when manually checking recurring charge
Patient Portal, switching from the Statement to the Payment tab displayed the Make Payment button when it shouldn't
Running the move subscribers tool with the chart preference for "allow estimates to be created for backdated procedures" would create new claimprocs for moving subscribers.
Statements, checking "Only show transactions since zero balance" could cause an exception
Tasks, deleting a task from the task control did not make the same audit trail entries as the task edit window
Reports, receivables breakdown report displayed incorrect sum in Ending A/R column.
Custom Aging Report sometimes retrieved the wrong date for patient payments
(Enhancement) DoseSpot registration HQ back end completed.
Opening up a saved sheet sometimes would cause an exception
Internal Only - Proxy was holding onto stale connections
After going to an appt date from "Appointments for" window, blockouts were not able to be edited
Attempting to create a statement while connected through middle tier would cause an error
Medical, form medical grid rows did not fit on a page when printed sometimes.
Payments, when preferring this patient, could suggest paying off most recent unpaid charge instead of the oldest unpaid charge.
Prompting for an auto note sometimes caused an exception
Emails, selecting email tab could cause the program to freeze sometimes.
Middle Tier, creating a statement caused an exception
Account module, procedures with insurance estimates that were not attached to a claim did not show "unsent"
(Enhancement) DoseSpot HQ registration enhancement.
Graphic reports buttons were sometimes hidden which resulted in a loss of functionality
DoseSpot, Clinic alerts were not displaying correctly.
Printing reports would sometimes print an extra blank page.
Editing a wikipage would sometimes throw a UE.
Adding a wikipage did not prompt to enter a page title sometimes,
User Query, the bottom row of user queries would be cutoff sometimes.
Claim pay total window sometimes incorrectly showed that credits were greater than the proc fee.
Proc Notes with too many white spaces would sometimes throw a UE.
Outstanding Insurance claims report, updating custom tracking would sometimes not update all claims.
Email, viewing email from the manage module sometimes caused the program to stop responding.
Moved D5612 to the correct category.
Adjustments, the multiple adjustment window did not consider the account module preference "Force users to attach procedures to adjustments".
(Enhancement) Erx, the user is now warned when switching from Legacy to DoseSpot to cancel their charges with Legacy.
17.4.36(beta)(foreign) Released 2/16/2018
17.4.36(beta) Released 2/16/2018 (This version has a conversion script that will cause a backup to occur)
Pagination for text messaging is backwards
Procedure Codes Report, when grouping by categories results will sometimes not appear
(Enhacement) Ability to include patient last name in Statement window.
eConnector was allowed to run from multiple workstations
Patient Select, searching by invoice number would sometimes take a long time to load.
(Enhancement) Rigorous Adjustments preference added, when enforced fully, adjustments cannot have their clinic and provider changed different from the procedure that's attached to it.
Claims not sent report loaded with an incorrect date range
Payments done with payment plans could suggest wrong split sometimes.
Outstanding Insurance Claim Report, "Patient DOB" was showing patient name instead of DOB
(Enhancement) Global Fee Update tool was unable to run for multiple clinics at a time
Aging report, when running the report over middle tier the program would throw an error.
Renaming wikipages would cause slowness.
Sheets, when printing a treatment plan with tooth chart and legend with multiple pages, the tooth chart and legend would not be visible sometimes.
(Enhancement) Improved the run time of the script to upgrade to version 17.4.1.
17.4.35(beta)(foreign) Released 2/13/2018
17.4.35(beta) Released 2/13/2018
Account module, allocating unearned wouldn't allocate correctly sometimes.
Using setup wizard for employees caused an error
Audit trail only logged appointments sent to the unscheduled list in some areas
Insurance aging report loaded with incorrect clinic selected
Using payconnect sometimes caused an error
Enabling eRx would fail in extremely rare scenarios. (Fixed for all versions)
Tasks, creating a new task would refresh too early which could clear out the contents of the task.
17.4.34(beta)(foreign) Released 2/12/2018
17.4.34(beta) Released 2/12/2018 (This version has a conversion script that will cause a backup to occur)
Sheet edit,suppressed message when user does not have the SheetDelete permission.
Tasks, sometimes completed tasks were being inserted into the Taskunread table.
Task reminders were sometimes not marked as unread when they were due
Web Sched Recall text message would give warning about not containing URL too often
Perio chart voice, "Check triplets" and "Uncheck triplets" did not have the correct effect
Transworld, when the manage module button is pressed, show the existing A/R Manager window instead of opening additional windows.
The OpenDentalService was missing a dependency; Renci.SshNet.dll
HQ Proxy was did not allow for scaling to multiple servers
A deadlock error could happen when pasting schedule blockouts.
Middle Tier, running the unfinalize ins report would sometimes throw a UE
17.4.33(beta)(foreign) Released 2/9/2018
17.4.33(beta) Released 2/9/2018 (This version has a conversion script that will cause a backup to occur)
Translations, some TranslationNames were not set.
Transworld setup window, leaving the paid in full billing type blank for a disabled interface would give an error
Changing priority on a task could sometimes be slow
(Enhancement) DoseSpot, An unhandled exception could have occurred when trying to access DoseSpot in an extremely rare instance.
(Enhancement) Account module load time improvements.
(Enhancement) Rx can now have procedure attached and days of supply.
The insurance aging report would give an error sometimes.
17.4.32(beta)(foreign) Released 2/8/2018
17.4.32(beta) Released 2/8/2018 (This version has a conversion script that will cause a backup to occur)
Making a credit card payment would sometimes not check the allow emailing credit card receipt preference .
Transworld, profit recovery demand type was sent as demand type 2 instead of 1
17.4.31(beta)(foreign) Released 2/7/2018
17.4.31(beta) Released 2/7/2018
(Enhancement) Aging report settings window, checkbox was overlapping button.
17.4.30(beta)(foreign) Released 2/7/2018
17.4.30(beta) Released 2/7/2018 (This version has a conversion script that will cause a backup to occur)
When adding a note to a closed task, it did not show in the NewFor tab
(Enhancement) Option to include payment plan payments in aging report instead of completed amount.
(Enhancement) Improving the speed (slightly) in loading the appointment module
(Enhancement) PayConnect voids and returns were sometimes attempting a negative amount
17.4.29(beta)(foreign) Released 2/7/2018
17.4.29(beta) Released 2/7/2018
(Enhancement) Chart module did not show XVWeb thumbnails as they were being downloaded and did not store thumbnails across modules.
Audit trail, ProcDelete entries did not show procedure status when deleted from the chart module.
Grid was showing red X in rare cases intermittently. Attempted fix.
DoseSpot, multiple alerts could be added in extremely rare scenarios.
(Enhancement) DoseSpot registering automation backend complete.
Payment window, overallocating a procedure then income transfering the excess from that procedure would cause the procedure to show as outstanding.
Deleting a paysplit would cause an error sometimes.
Denti-Cal claims were being rejected
17.4.28(beta)(foreign) Released 2/6/2018
17.4.28(beta) Released 2/6/2018 (This version has a conversion script that will cause a backup to occur)
DBM Raw Emails tool was not clearing email attachments sometimes.
Patient Task tab, would sometimes not let you mark a task as unread.
WriteoffEst in the Monthly P&I 'Using both' report was sometimes not correct.
Middle Tier, running a user query returned an error
(Enhancement) Audit trail did not have filters to limit entries based on the previous time edited. Audit trail did not show edits to paysplits or adjustments.
(Enhancement) Added a substitution field for [Address2] to custom bridges.
(Enhancement) Added preference to turn off prompt to allocate unearned income when creating claims.
(Enhancement) DoseSpot, added alerts for when ODHQ has successfully enabled clinics/providers.
17.4.27(beta)(foreign) Released 2/5/2018
17.4.27(beta) Released 2/5/2018
Sending claims through Denti-Cal was not entirely working
InvalidMessage (texting) error was not deactivating patient for texting.
17.4.26(beta)(foreign) Released 2/5/2018
17.4.26(beta) Released 2/5/2018
Mobile Web, Operatories activity was not supported in demo mode.
Mobile Web, users were told they do not have permission to access Mobile Web when they should have had access.
Operatories, having only one visible clinic was taking away the ability to see Headquarter operatories.
Mobile Web, clicking the Refresh button in the menu tray was forcing the currently selected clinic to Headquarters.
Mobile Web, using the date picker within the Operatories view would not show appointments sometimes.
(Enhancement) Added appointment color override to patient notes.
Patient merge message box text had a typo
(Enhancement) Notes were not checked for excessive space or null characters.
17.4.25(beta)(foreign) Released 2/1/2018 (This version has a conversion script that will cause a backup to occur)
17.4.25(beta) Released 2/1/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement) Payment window, in rigorous accounting mode and performing income transfers, allows access to the old Payment Split Manager to income transfer specific procedures.
MySQL Fatal Error does not give adequate detail
Web Sched Recall - Texts sent even when marked 'Do Not Send' (if email enabled)
Proximity OD, sometimes there are two icons in the system tray
Text Messaging, if there was more than 100 messages sometimes they would display incorrectly
Open Dental was distorted when scaling was above 150%
Claim Proc window sometimes erroneously reported that credits were greater than the fee
Appointment types, sometimes when entering a large number of procedure codes into an appointment type the program would throw an error.
(Enhancement) XVWeb images could not be saved from the chart module
Translations, Appt View Edit was missing grid title translations
WebMD shows an error when archiving reports for different years
Income transfers would sometimes show allocated paysplits in the list of charges.
(Enhancement) Loading some modules could be slow on large databases
Edit email address window, when a blank username is saved it can cause errors in other places
Tooth Chart Slider, was not showing extractions correctly after completed date
17.4.24(beta)(foreign) Released 1/30/2018 (This version has a conversion script that will cause a backup to occur)
17.4.24(beta) Released 1/30/2018 (This version has a conversion script that will cause a backup to occur)
(Enhancement) DoseSpot, added more schema to for signing up.
Requesting electronic benefits would sometimes cause a UE.
eReminders - texts did not consider 'allow eMessages for appts w/o clinics' preference
Upgrading a database with an apostrophe in the carrier group name would fail.
FormApptEdit wasn't marking procedures attached to planned appts
"Is TP View" checkbox in Chart/Show tab was not changing the availability of the Treatment Plan checkbox.
eConnector posted an error alert after every update
(Enhancement) DoseSpot alert stub methods.
Denti-Cal test URL updated.
Updating allowed fees in the claim Enter Payment window caused an exception
17.4.23(beta)(foreign) Released 1/26/2018 (This version has a conversion script that will cause a backup to occur)
17.4.23(beta) Released 1/26/2018 (This version has a conversion script that will cause a backup to occur)
All hideable program links were being forced to hidden.
EConnector stats were not saving
Adding a non-patient referral would cause an error
Middle tier, eServices Setup window was not correctly saving and loading the Lead Time for eReminder and eConfirmation Rules.
Opening the perio chart for an edentulous patient would cause an error
(HQ Only) Logger, the logger would sometimes be blocked by Windows file permissions.
(Enhancement) DoseSpot, ODHQ schema change for billing improvements.
(Enhancement) Payment window suggestions will now suggest paysplits based on individual family member balances.
Payments were sometimes not showing that a patient owed a balance when the account showed that a patient had a balance.
17.4.22(beta)(foreign) Released 1/24/2018 (This version has a conversion script that will cause a backup to occur)
17.4.22(beta) Released 1/24/2018 (This version has a conversion script that will cause a backup to occur)
Appointment for [patient] window, adding procedures using the "Schedule Recall" button show the incorrect date sometimes
Account Window, sometimes the procedure select window appears when it shouldn't
Patient Portal Invites - text messaging appeared to be available
Ortho age limitation created too many benefits
Deprecated the UserodInvalidUserGroupNum DBM.
ToSerializableDictionary threw a cast exception
CPOE radiology proc alerts would not get created due to an invalid cast exception
(Enhancement) DoseSpot, miscellaneous backend improvements for signing up.
Error when converting database to 17.4.22
ERA secondary claims popup was not showing sometimes.
Transworld program link, the disable advertising was not working correctly with clinics enabled.
Transworld, automated changing the guarantor billing type when accounts are paid in full.
Aging with writeoff estimates aged would incorrectly omit values if run for a historic date and the claim was received after that date.
Appointment color preferences did not respond to click events
17.4.21(beta)(foreign) Released 1/23/2018 (This version has a conversion script that will cause a backup to occur)
17.4.21(beta) Released 1/23/2018 (This version has a conversion script that will cause a backup to occur)
Patient Portal Invites- popup indicated need to signup for eConfirmations
eReminders and eConfirmations would send when not activated but when rules were set up
(Enhancement) DoseSpot enabling and disabling backend improved.
17.4.20(beta)(foreign) Released 1/23/2018
17.4.20(beta) Released 1/23/2018
X-Charge, sometimes when finalizing a payment the program would throw a "Value Cannot Be Null" error.
17.4.19(beta)(foreign) Released 1/22/2018
17.4.19(beta) Released 1/22/2018
Adding splits attached to payment plans to a payment before going into the pay split manager sometimes caused autosplits to be incorrect.
Adjustment manager unnecessarily cleared note
While upgrading a database, if a computer has never connected an exception can occur
ASAP window, when double clicking rows sometimes the incorrect patient is shown
(Enhancement)Program Links are now easier to see when they are enabled
eRx unnecessary web calls removed for efficiency.
Middle tier, changing the priority on a saved TP procedure would throw an error
Middle Tier, combining operatories would throw an error
Insurance Plan List report Total was always 0.
Adding a new employer to an insurance plan did not display right away
Could not close the ERA picker window sometimes
Removed the ClaimDelete permission from global date lock.
Payment window, selecting specific procedures or checking to prefer current patient weren't behaving correctly sometimes.
Payment window, when claimprocs have an insurance paid amount as well as an insurance paid estimate and the status is not received, procedures could show as not owing anything.
Logging, the verbose logging preference was not splitting correctly.
Middle Tier, running DBM would throw an unhandled exception sometimes.
Middle Tier, moving an appointment would throw an unhandled exception sometimes.
Treatment plans, when editing a procedure on a saved treatment plan the priority drop down filled with the wrong values.
Making a payment caused an error
Security, could sometimes have zero users with the SecurityAdmin permission type.
17.4.18(beta)(foreign) Released 1/18/2018
17.4.18(beta) Released 1/18/2018
PayConnect, processing a refund would sometimes not show the correct amount.
(Enhancement) Payment window can now prefer paying the current patient's balance over other family member's.
Security, sometimes did not allow to delete user groups.
Procedures with claimprocs to non-existing insurance plans could not be deleted and would throw an error
Billing report exception did not report specific error
Payment window, when doing income transfers, allocating historical payments to procedures with income transfers was causing issues.
Payment window, when claim payments are taken by total, the claim payment would be used to pay off other family member's procedures instead of the patient on the claim sometimes
Payment window, when performing income transfers, adjustments would be disregarded sometimes.
17.4.17(beta)(foreign) Released 1/17/2018
17.4.17(beta) Released 1/17/2018
Payment window, when paying claims as total with writeoffs, the patient could show as having amount owed when they shouldn't.
PayPlan charges showed old charges in outstanding when the guarantor was not in the patient's family
Auto codes were not prompting to change the procedure code
Invoices did not display prepayments made the same day
Creating a letter merge would throw an exception
Ortho chart had no way to delete duplicate entries from orthochart
Creating a pre-auth using a plan that was not in use by a patient would sometimes throw a UE.
Blank was not allowed for the port field in the Transworld setup window.
HQ Only, enabling features was not including all programs.
17.4.16(beta)(foreign) Released 1/17/2018
17.4.16(beta) Released 1/17/2018
Claim Edit, window size was too large on minimum supported screen resolution.
17.4.15(beta)(foreign) Released 1/16/2018 (This version has a conversion script that will cause a backup to occur)
17.4.15(beta) Released 1/16/2018 (This version has a conversion script that will cause a backup to occur)
Aggregate Appt Reminder Rules required the confirmcode tag to be used.
Patient Portal - Make Payments were still available in Account after disabling
Procedure Codes Tools button was hidden sometimes
FQHC Sealant Report did not run properly
PatientGenderLetter claim form item used the subscriber's gender
Send Claims window would cut off the To calendar
OD HQ, right-clicking on a deleted VM would occasionally cause UE
Sending billing statements would throw an exception if creating the PDF was unsuccessful
Denti-Cal DMZ test path.
Windows 10 machines were not allowing access to voicemails sometimes.
Procedure notes did not display autonotes correctly sometimes.
Payments, sometimes the cursor would not default to the correct field.
(Enhancement)Procedures, security checks now use ProcDate.
InsSubInvalidSubscriber DBM did not fix deleted patients who were subscribers
Schedules, having schedules repeated over a very high amount of years caused slowness in the appointments module sometimes.
Select Patient window, "Show merge" checkbox did not respond to clicks
Double clicking the send button in webmail would cause OD to freeze.
Payment plan charges sometimes add $0 charge
Web Sched, the loading bar for mobile devices was hidden behind the calendar widget.
Patient Portal would look broken when there was no data in the modules.
Web Sched New Pat, phone numbers were ignoring the preference to automatically format phone numbers.
17.4.14(beta)(foreign) Released 1/11/2018
17.4.14(beta) Released 1/11/2018
Routing slips, a 'misc' field with no functionality existed.
Payment window load error if account transactions have a date before 01/01/1753.
Payment window, clicking "Add Partials" on an income transfer will create splits for incorrect amounts.
Insurance payment window grid did not display correctly sometimes.
AutoNotes, removing prompts would sometimes throw a UE.
Procedures Not Billed to Insurance report would cut off the calendars
AutoNotes, back button would move incorrectly when prompt multi response was resized
Payment window, when performing income transfers the amounts could be incorrect sometimes.
Unfinalized Insurance Payments column headers were wrong when clinics were disabled
Clicking generate on the auto ortho tool with no rows selected brought up a message box with a spelling error
PerioEdit did not show up in the permission box in the audit trail
Having a default procedure note would sometimes throw a UE.
DirectX tooth chart was showing dark teeth in Windows 10 when using integrated graphics sometimes.
(Enhancement) Payment window allows hiding of paysplit information.
(Enhancement) We now show RCT paint type for primary teeth.
Updating, sometimes very old versions of Open Dental databases would fail before updating.
Loading the requirements needed window would throw a UE sometimes.
Appointment Views, rearranging appointment views sometimes did not keep the selected view.
Production and Income report did not display correctly sometimes.
17.4.13(beta)(foreign) Released 1/10/2018
17.4.13(beta) Released 1/10/2018
Tasks, double clicking a stale task list would sometimes cause a UE (rare).
Sheets, tabbing to comboboxes did not work.
Receivables Breakdown reports was not taking production and income from hidden providers into account.
Payment window, the window may be slow to load when creating income transfers sometimes.
(Enhancement) Getting reports from clearinghouses did not show progress
(Enhancement) Patient Select window query minor speed improvement.
Treatment Finder Report was showing non patients.
17.4.12(beta)(foreign) Released 1/9/2018 (This version has a conversion script that will cause a backup to occur)
17.4.12(beta) Released 1/9/2018 (This version has a conversion script that will cause a backup to occur)
WebSched recall thread was generating too many signals
Account Module, added translations in the account module.
Managing time cards would sometimes throw a UE.
Added optional logging around signal processing.
Editing a payment split sometimes did not allow to select another family.
Account module, the Select Patient grid would take a while to load for large families.
Payment window displayed "Split totals must match payment amount" incorrectly for some foreign users
Mobile Web, loading the Operatories module would time out for large offices sometimes.
(Enhancement) DoseSpot is now available for use of eRx.
17.4.11(beta)(foreign) Released 1/8/2018
17.4.11(beta) Released 1/8/2018
Saving an exam sheet could be very slow
17.4.10(beta)(foreign) Released 1/8/2018 (This version has a conversion script that will cause a backup to occur)
17.4.10(beta) Released 1/8/2018 (This version has a conversion script that will cause a backup to occur)
Payment plans, payments still prompt to attach to payment plans that are closed.
Permissions, clicking 'Set All' did not check the report permission.
Tasks, temporarily removing functionality to send tasks to multiple tasklists.
Recalls, child prophy recall appointments were getting adult prophy procedures attached.
Trying to print from a new computer would cause an exception.
UE was thrown after running DBM, when refreshing caches
Web Sched Recall, "Notify me" checkbox should not have been visible while app is loading
An invalidated fee schedule never gets loaded back into the cache
(Enhancement) Referral Letters can now display the tooth chart and procedures completed that day.
ERA window had error when there were no claims on an ERA.
DirectX tooth chart was showing dark teeth on integrated graphics cards until refreshed once.
Turning clinics feature on/off was not saving
17.4.9(beta)(foreign) Released 1/4/2018
17.4.9(beta) Released 1/4/2018
eReminders were sending for appts in the past
Broadcast Monitor, the texts received statistics were showing as zero
Edit Appointment window, the communication log was ordered incorrectly sometimes.
Treat' Plan module was calculating deductibles incorrectly when Insurance Frequency Checking is turned on.
WebHostSync does not compile
Middle Tier, when connecting the error "DockPhonePanelShow is an invalid pref name" would show every time.
By Total insurance payments window would sometimes throw a UE.
Creating a new insurance plan populated some fields with incorrect values
Payment window, attempting to pay procedures with 0 amount wouldn't create splits.
Appointment times were set incorrectly for proccodes with "assign to provider" set
UE was thrown when running Standard Broken Appointments report on middle tier
Skipping Auto note prompts would sometimes throw a UE.
Granting Patient Portal had been using SSN as default password. It is now completely random.
(Enhancement) Changed Rigorous Account and Auto Split Logic defaults.
(Enhancement) Program Link, added a second Birthdate field to the outfile replacements.
Payment window, when transferring a credit only, the amount would be positive when it should be negative.
17.4.8(beta)(foreign) Released 1/3/2018
17.4.8(beta) Released 1/3/2018
(Enhancement) Query favorites window does not consider variables that start with an underscore when parsing SET statements.
Users were unable to hide fee schedules sometimes.
Claim Payment Total window, total summaries did not match the grid columns.
Send Claims window would show a popup for a report path when not set.
(Enhancement) Query favorites row was not highlighted after editing
Transworld setup window, incorrect minimum and increment value were assigned to the send frequency text box.
Treatment Finder report would give an error when launching.
Edit clearinghouse password was sometimes not getting set correctly
(Enhancement) Aging report, writeoff estimates are now applied to charges by procedure date.
17.4.7(beta)(foreign) Released 1/2/2018
17.4.7(beta) Released 1/2/2018
Group Notes window would have an error on load if PatFields are part of the PatientInformation display field category.
Family module, creating a new carrier within the Edit Insurance Plan window would not correctly show within the Insurance Plans grid until a restart or cache refresh.
Grids would sometimes lose selections when resized.
Payment window, charges grid when performing income transfers is now more intuitive.
17.4.6(beta)(foreign) Released 1/2/2018
17.4.6(beta) Released 1/2/2018
When E-Claims Reports had been retrieved in the last minute, there was no notification to the user when they clicked "Retrieve"
Running procedures report sometimes caused an error
Pay splits sometimes added an extra 0.00 split for payment plan charges
Checking 'Show Super Family Charges' in payment window did not refresh charges grid
Account preferences Claim Identification Prefix was displayed incorrectly
Mobile Web, appointment lengths weren't visually accurate sometimes.
Insurance Payment window, Entering a ClaimID would cause an error.
Foreign releases would show the Registration Key window and not let users into the program.
17.4.5(beta) Released 12/29/2017
When searching tasks the "Include Task Notes" checkbox did not consider the tasklist filter.
HQ triage tasks were not defaulting to blue when created.
Attempting to send statements would throw an error
17.4.4(beta) Released 12/29/2017
Tasks, adding a note and hitting the Reply button wouldn't place it into the proper inbox.
Tasks, when a task is being created, a blank row would appear in the task list it is being created in.
Patient Tasks, tasks would merge into one task sometimes.
Blockouts were being created/edited with the wrong definition type.
Tasks, altering a task would sometimes incorrectly mark the task new for the user that altered it.
17.4.3(beta) Released 12/29/2017
HQ Only, stopped phone metric processing.
17.4.2(beta)(foreign) Released 12/28/2017
17.4.2(beta) Released 12/28/2017
Tasklist's unread count did not compute correctly.
eConnector was missing the ODCrypto.dll which caused errors sometimes.
(HQ Only) The triage tasklist counter did not compute correctly.
Payments, opening the payment window would not show any charges for practices with no clinics.
eReminders and eConfirms were sending for disabled rules
Tasks, Blocks were not blocking task popups
17.4.1(beta) Released 12/28/2017 (This version has a conversion script that will cause a backup to occur)
Double translations for text would occasionally appear.
(Enhancement)ERA window and ERA Claim Details window now show writeoff and deductible amounts.
eConnector startup had several hour lag when installing in some cases
GWT could not correctly serialize and deserialize objects that contained primitive lists.
(Enhancement) Header info was not shown in WebSched in some error cases
Patient Portal, user can choose a username that is aleady in use
Major speed improvements due to cache overhaul.
Service Manager allowed entering incorrect MySQL credentials.
When scheduling a recall appointment, sometimes the provider for the appointment is incorrect
FormFriendlyException wasn't anchored ideally
Birthday report does not pull correct ages when running in December for January
Insurance Aging Report, was not showing the progress bar before running the query
Payment filters did not show charges for guarantors not in the family.
Payment window only added filters for patients in a superfamily
Double clicking on an insurance category caused an error
Updating voice mail monitor heartbeat to use server time.
Running writeoffs report caused an error when 'using procedure date' was selected