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Version 18.1 Version 18.2 Older Versions

Version 18.3

Known Issues
  • Incoming email syncing can cause computer slowness sometimes

  • Fee Schedule Tools, copying fee schedules sometimes does not work

  • Middle Tier, long processes can cause a connection time out error sometimes

  • Database maintenance, some fixes show a variable amount of rows in the grid

  • Database maintenance, some breakdowns run a fix

  • Database maintenance, Canada only tools are showing in the grid when not in Canada

  • Appts module, trying to draw appointments when the computer is out of memory crashes the program.

  • MySQL failing to respond after a period of time crashes the program.

  • Fee Tools window can cause duplicate fees sometimes.

  • Canadian payment importing, amount wouldn't be entered into Insurance Estimate Override field.

  • Slowness, the logic to grab outstanding claims can take a long time on large databases.

  • Fee cache, the query to initialize the fee cache can take a long time on larger databases.

  • Middle Tier, creating a billing list throws an error sometimes.

  • Treat' Plan module, trying to save a treatment plan crashes the program sometimes.

  • Full hard drives on the server that hosts the database service crashes the program.

  • An audit trail isn't created when a user cancels out of creating a claim payment

  • Account module, when right-clicking the "add adjustment" option shows for non-procedure items.

  • Editing a patient could cause an error sometimes

  • Referrals, creating a new referral for a patient will cause other workstations to get an error message sometimes.

  • Fees for a particular fee schedule will blank out when utilizing the clinics feature sometimes. Restarting the program will cause the fees to come back correctly.

  • Closed payment plans with adjustments on Do Not Age (Legacy) do not close out charges correctly

  • Getting popup messages to display for a selected patient could be slow sometimes

  • Opening the eServices window could throw an error sometimes

  • Payment window, allocating unearned creates splits with 0 amount sometimes.

  • Open Dental is not shutting down correctly when an unhandled exception occurs

  • When multiple credit card programs are enabled the Credit Card Manage window does not display all columns

  • Selected payment plan debits do not make payments as expected.

  • Statements, trying to email a statement printed from billing module prompts user with "Email was already sent."

  • Apixia bridge can crash when the user does not have access to ini path.

18.3.1 (Beta) (US Release) Released 9/18/2018
  • (Enhancement)Update cryptographic hash functions from MD5 to SHA-512

  • (Enhancement)Add Audit trail for 'changes to fees' when using copy function

  • (Enhancement)Transworld, added Date Bal Began and Days Bal Began to the available display fields for the A/R Manager sent and unsent grids

  • (Enhancement)Add UserClinics restrictions to FormProcCodes

  • Patient Select window, clicking on a patient in the grid caused an error sometimes.

  • Statement window, clicking Delete could have caused an error.

  • Insurance Verification List window, double clicking on an insurance plan could crash the program sometimes.

  • Insurance Payment (EOB) window, double clicking on an attached claim crashed the program sometimes.

  • Tables that are historical archive copies of other tables would insert date and time columns incorrectly sometimes.

  • When clicking "Text ASAP List", no appointments would be selected

  • Email, incorrect autographs were inserted into new email if email sender address is blank.

  • Treatment Plans, multi-line headings were sometimes truncated when printing or saving a plan to PDF.

  • Opening a pay plan could have crashed the program sometimes

  • Edit Journal Entry, 'tab' button order was inconsistent with Edit Transaction.

  • Procedures, using Status combobox to set complete was incorrectly inserting a default note.

  • Production goals did not calculate correctly when the ApptModuleProductionUsesOp pref was on.

  • Patient callback alert was not always deleted when updating the appointment

  • Appointment Module, employee and provider grids were not displaying correctly.

  • Printed claims would sometimes show the wrong fee.

  • Adding or editing a user can cause an error.

  • P&I report would sometimes not show correctly when using initial claim date.

  • Check Insurance Plan Fees tool, changing a plan to a Fixed Benefit fee schedule was causing an error.

  • Fill Sheet window, attempting to print a sheet when it was deleted by another user would result in an error.

  • Tasks, adding a note was not causing the task to show in New for User tab for other subscribed users.

  • Task Subscriptions, subscribing to a tasklist over Middle Tier was resulting in error.

  • QuickPasteNotes, if no category was set for a type it was not substituting any notes.

Version 18.2

Known Issues
  • Incoming email syncing can cause computer slowness sometimes

  • Fee Schedule Tools, copying fee schedules sometimes does not work

  • Middle Tier, long processes can cause a connection time out error sometimes

  • Database maintenance, some fixes show a variable amount of rows in the grid

  • Database maintenance, some breakdowns run a fix

  • Database maintenance, Canada only tools are showing in the grid when not in Canada

  • Appts module, trying to draw appointments when the computer is out of memory crashes the program.

  • MySQL failing to respond after a period of time crashes the program.

  • Fee Tools window can cause duplicate fees sometimes.

  • Canadian payment importing, amount wouldn't be entered into Insurance Estimate Override field.

  • Slowness, the logic to grab outstanding claims can take a long time on large databases.

  • Fee cache, the query to initialize the fee cache can take a long time on larger databases.

  • Middle Tier, creating a billing list throws an error sometimes.

  • Treat' Plan module, trying to save a treatment plan crashes the program sometimes.

  • Full hard drives on the server that hosts the database service crashes the program.

  • An audit trail isn't created when a user cancels out of creating a claim payment

  • Account module, when right-clicking the "add adjustment" option shows for non-procedure items.

  • Editing a patient could cause an error sometimes

  • Referrals, creating a new referral for a patient will cause other workstations to get an error message sometimes.

  • Fees for a particular fee schedule will blank out when utilizing the clinics feature sometimes. Restarting the program will cause the fees to come back correctly.

  • Closed payment plans with adjustments on Do Not Age (Legacy) do not close out charges correctly

  • Getting popup messages to display for a selected patient could be slow sometimes

  • Opening the eServices window could throw an error sometimes

  • Payment window, allocating unearned creates splits with 0 amount sometimes.

  • Open Dental is not shutting down correctly when an unhandled exception occurs

  • When multiple credit card programs are enabled the Credit Card Manage window does not display all columns

  • Selected payment plan debits do not make payments as expected.

  • Statements, trying to email a statement printed from billing module prompts user with "Email was already sent."

  • Apixia bridge can crash when the user does not have access to ini path.

18.2.25 (Beta) (US and Foreign Release) Released 9/20/2018
  • Tables that are historical archive copies of other tables would insert date and time columns incorrectly sometimes.

  • When clicking "Text ASAP List", no appointments would be selected

  • Opening a pay plan could have crashed the program sometimes

  • Procedures, using Status combobox to set complete was incorrectly inserting a default note.

  • Production goals did not calculate correctly when the ApptModuleProductionUsesOp pref was on.

  • Patient callback alert was not always deleted when updating the appointment

  • Appointment Module, employee and provider grids were not displaying correctly.

  • Printed claims would sometimes show the wrong fee.

  • P&I report would sometimes not show correctly when using initial claim date.

  • Check Insurance Plan Fees tool, changing a plan to a Fixed Benefit fee schedule was causing an error.

  • Fill Sheet window, attempting to print a sheet when it was deleted by another user would result in an error.

18.2.24 (Beta) (US and Foreign Release) Released 9/18/2018
  • (Enhancement)Bills window, added progress bar when deleteing statements on a Close click. Also delete statements one clinic at a time.

  • Insurance Claims, clicking Validate can cause an error.

  • Payment window would display no charges when there was a balance due sometimes.

  • Account Module, unearned amount would display negative after income transfer sometimes.

  • Statement window, clicking Delete could have caused an error.

  • Edit Exam Sheet Field window can error when there are no custom exam sheets defined.

  • Treatment Plan module, setting Priority would sometimes cause an error.

  • Signals, a large number of rows could have been inserted into the signalod table. (rare)

  • Insurance Verification List window, double clicking on an insurance plan could crash the program sometimes.

  • Insurance Payment (EOB) window, double clicking on an attached claim crashed the program sometimes.

  • Moving family guarantor after merging family patient fails.

  • Add multiple adjustments showed an overpaid procedure warning when adding negative unattached adjustments

  • Email, incorrect autographs were inserted into new email if email sender address is blank.

  • Recall list, a large number of Web Sched recall reminders would cause the program to run out of memory

  • Treatment Plans, multi-line headings were sometimes truncated when printing or saving a plan to PDF.

  • Statements, deleting a statement without the "Image Delete" permission would delete the statement image.

  • Hidden messages were being counted for SMS notification text

  • Appointments, net production totals were changing unexpectedly.

  • Using advanced connection string would sometimes throw an error when running internal reports.

18.2.23 (Beta) (US and Foreign Release) Released 9/12/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Change behavior of Fixed Benefit fees that are blank

  • Patient Portal - Saved Tx Plans visual bug in IE

  • Superfamily popup, moving the super head out of a superfamily was incorrectly updating popups.

  • Perio Module, sometimes an exception was thrown when a tooth row was clicked on

  • Highlighting in the auto note composer would sometimes throw an exception

  • Fill Sheet window, an error would occur when a sheet field value was null.

  • Printer Setup window could throw an error when there was an issue communicating with RPC server.

  • Chart module, clicking eRx was crashing if validation of practice information failed.

  • WebSched New Patient Appts, clicking the Copy button within the Hosted URL Options section crashed the program sometimes.

  • When using Dropbox for images, PDF EOBs did not display

  • Appts module, clearing the Pinboard crashed the program sometimes.

  • DatabaseMaintenance, Old tab was able to run incorrect method when 'Show Hidden' was unchecked.

  • Adding a new procedure code may not have been visible on other computers sometimes

  • Claims Not Sent report, report was failing to load with a DateTime error.

  • Module Preference, a prompt's OK/Cancel buttons were confusing

  • Creating a routing slip could cause an error sometimes

  • Editing procedure fees may have occassionally created duplicate securitylog entries

  • Sheets, patient forms were showing as retrieved in audit trail but were missing from progress notes and "Forms" list.

18.2.22 (Beta) (US and Foreign Release) Released 9/11/2018
  • (Enhancement)Do not recalculate recall if patient status is 'Archived'

  • (Enhancement)Query Execution Error Retry submissions include the inner exception stacktrace now.

  • (Enhancement)Patient Status Setter window minor enhancements

  • Appointments, deselecting all procedures was setting incorrect default appointment length when time increment was not 5 minutes.

  • Middle Tier, at least 5 failed log in attempts would crash the program.

  • Bills window, control key plus left click was deselecting all rows except the one clicked.

  • Fill Sheet window, clicking Create PDF could have resulted in an error

  • Credit Card Recurring Charges window would sometimes cause an error when PaySimple, PayConnect or Xcharge were not enabled.

  • Loading the Chart module could result in an error when patient had invalid associated Problem.

  • Frequency checking did not check all treatment areas.

  • The Recurring Charge tool may have prevented the program from closing from a shutdown signal

  • Closing the Recurring Charge window while charges were running may have caused a critical error.

  • Schedule window, the Warn on Provider Overlap was warning when no providers were selected sometimes.

  • Appointment module hover bubble sometimes caused the program to close if there was a file access issue with the patient picture.

  • Non-US customers could not purchase phone numbers for texting

  • Generating statements would be slow sometimes

  • The aging query would sometimes result in a fatal exception for large enterprise users.

  • Statements, users could delete statements without the "Image Delete" permission.

  • An incorrect permission was being used in the audit trail when breaking a procedure

18.2.21 (Beta) (US and Foreign Release) Released 9/6/2018
  • "Send to me & CommLog" button no longer needed to create a commlog

  • Medication Edit window, loading the window caused an error sometimes.

  • Middle Tier, processing signals caused an error sometimes.

  • Several places in the program would get a "Cannot access a disposed object" error.

  • Convert database script improvement, moved a query below a return in case the query does not need to run

  • Out of memory exception could have created tons of bug submissions

  • Discount Plan Edit window, picking a Fee Schedule could result in an error.

  • Grid would appear empty after module/form refresh when length of displayed data had changed dramatically.

  • Inserting an email autograph with invalid characters caused an error

  • Editing a claim proc could have caused an error sometimes

  • The select patient window can be slow to return search results sometimes

  • Non-normal fee schedules could have been hidden with a patient associated to them

  • Double clicking an item in the recall list could sometimes cause an error.

  • The "Allowed" column would show regardless of the Insurance Estimates checkbox while signing a Treatment Plan.

  • ERA supplemental now also considers claim proc status in addition to existing logic for claim status.

  • Task Inbox Setup, the program could have crashed with the error 'UserName already in use' sometimes.

  • Adjustments could be added with no provider.

  • Account module, typing into the Quick Procs text box threw an error when the patient's primary provider has an invalid fee schedule.

  • Insurance Payment (EOB) window, trying to load an invalid EOB crashed the program.

  • Double clicking on a previously removed lab case would cause an error

  • Graphical Perio Chart crashed the program when not using Direct X.

  • The zip code combo box in the patient edit form could have thrown an error sometimes

  • MySQL crashed the program when tables are flagged as read only.

  • Appointment Module, clicking confirmed status could result in an error someitmes.

  • Recurring Charge Tool, clicking Send twice could have caused cards to be charged twice

18.2.20 (Beta) (US and Foreign Release) Released 8/30/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Query Execution Errors will automatically retry one more time for specific queries.

  • (Enhancement)The audit trail would take a long time to load for large databases

  • (Enhancement) Improve the insurance plan audit trail query.

  • MobileWeb, Make Payment button would show at the login screen

  • DoseSpot, proxy clinicians wouldn't check for clinic access.

  • Recurring charges history grid showed no rows when clinics were not enabled

  • Web Sched Appointments window, the ASAP checkbox did not work unless another type was checked also

  • Print Claim window, clicking Print could have resulted in an error.

  • The global update fees tool should be run using a direct connection to the database

  • Internal, web service security enhancement

  • Internal, web service feature request bug fix.

18.2.19 (Beta) (US and Foreign Release) Released 8/30/2018
  • Creating an invoice for super families with pay plan charges sometimes displayed the wrong charges

  • Chart module, setting a procedure complete caused an error sometimes.

  • Insurance Verification List, double clicking on an entry in the Insurance Verify List caused an error sometimes.

  • Database maintenance, fixes with breakdowns could cause DBM to run very slowly sometimes

  • Payment window, charges could show for a family member even though another family member was overpaid.

  • Add family window, you were required select a clinic even if the ClinicAllowPatientsAtHeadquarters preference was enabled

  • Payments for payment plans only attached to one tx credited procedure.

  • Help links were pointing to http addresses instead of https

  • Selecting superfam charges had different logic than fetching them for an invoice

  • Problems, adding from the chart was not always refreshing immediately.

18.2.18 (Beta) (US and Foreign Release) Released 8/28/2018
  • ERAs would sometimes incorrectly identify some Claims Paid claims as a split claim.

  • Signatures on webforms are valid when previewed but when attached to a new patient show as invalid

  • Printing can result in an error rarely.

  • Scrolling in the Appointment module would sometimes cause an error

  • Tooth numbers sometimes appeared incorrectly in the payment window

  • Printing carrier labels from the Send Claims window did not use custom labels.

  • User queries were not running against the report server sometimes.

  • Fill Sheet window was not aligning Static Text fields correctly.

18.2.17 (Beta) (US and Foreign Release) Released 8/23/2018
  • (Enhancement)Warn users attempting to credit payment plan procedures for providers other than the provider on the payment plan

  • Middle Tier, loading the Email Message Edit window would throw an exception.

  • Open Dental, hovering or clicking on the main toolbar was causing an error sometimes.

  • Appointment Edit window, loading procedures associated to the appointment was causing an error sometimes.

  • Spell Check, improved error message

  • Edit Payment Split window did not always show correct values for attached payment splits

  • Canada only, the procedure edit window could have thrown an error when there was a lab fee associated to a claim.

  • Clicking Cancel on a task sometimes reopened the task when it should not have.

  • Income transfer tool did not attach procedures to splits for payment plan charges

  • Security, changing a user's usergroup from the User Edit window did not show in the audit trail.

  • XCharge Reconcile Tool, importing transactions may have caused an exception occassionally

  • Clicking 'Recopy' in the Update Setup window may have caused an error

  • Loading the Web Mail Edit window may have caused an error

  • Having the Appt Edit window and Proc Edit window open when Open Dental is shut down would cause a Null Reference error

  • Dolphin bridge would cause an error sometimes

  • Account module writeoff was not showing for unsent and sent claims not yet received.

18.2.16 (Beta) (US and Foreign Release) Released 8/21/2018
  • (Enhancement)Modify appointment module right-click clear blockout options when using clinics.

  • Topaz, failing to load the SigPlusNET assembly caused the program to crash in several places.

  • There was a misspelling in the Patient Status Setter

  • Task notes could be created with orphaned TaskNums in rare cases

  • Insurance Claims window, trying to send a claim was causing an error sometimes.

  • Open Dental, the automatic log off monitor when shutting down all workstations caused an error sometimes.

  • Kiosk, the keyboard didn't automatically pop up when using a Windows Surface Pro in Tablet Mode.

  • Income transfer manager, when a procedure is paid off by a payment plan, the procedure's amount original still contributes to a summary row's AmountOriginal.

  • Income Transfer Manager, if a procedure or sum of procedures exceeded 1,000 in amount, the numbers would move to the next line.

  • Income Transfer Manager, creating a split for a payment plan charge then deleting that split wouldn't re-attribute the amount back on the charge.

  • Canadian eclaims through ITRANS were failing rarely when could not cleanup temporary files.

  • Static field DateTodayLong would not populate in sheets when a patient was not set on the sheet

  • New adjustments defaulted to the patient's primary provider and clinic instead of the provider and clinic on the selected procedure

  • Task Search, results displayed by date wouldn't be in the correct order sometimes.

  • Editing a wiki list may have caused an index out of range exception

  • Kiosk, closing a form would sometimes throw an error.

18.2.15 (Beta) (US and Foreign Release) Released 8/20/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Provider column added to the payment plan credit window

  • (Enhancement)ERAs preauth estimates were not updating.

  • (Enhancement)Clear To date filter on the unscheduled list

  • Transworld, an out of memory error would sometimes occur.

  • ERA window would show some claims as processed when they were not.

  • Fee Tools, copying a fee schedule from one clinic to at least seven other clinics caused duplicate fees.

  • Supply inventory, adding an item to the order calculated the wrong amount sometimes.

  • Medical window, double clicking a disease would cause an error sometimes.

  • Ortho chart check box was incorrectly anchored

  • 5010 eclaim fields GS03 and ISA08 were not allowing underscores.

  • Middle Tier, errors would sometimes happen due to missing parameters in the middle tier calls

  • Attempting to make an income transfer caused an error sometimes

  • Payment window, clicking Pay can result in an error sometimes.

18.2.14 (Beta) (US and Foreign Release) Released 8/16/2018
  • (Enhancement)Select all providers and employees when loading Schedule window for clinic users if pref is turned on

  • (Enhancement)Security, add audit trail entry when changing a user's usergroup.

  • (Enhancement) Patient Portal StatementURL will prompt user to login instead of identifying patient

  • (Enhancement)Notify users when attempting to allocate more unearned than what is available

  • (Enhancement) Patient Portal Login does not always accurately reflect the correct clinic

  • Web Sched New Patient Text Verify is able to be checked when office not signed up for texting

  • Payment window, creates split as unallocated when the patient has amount owed.

  • Referral letter was blank when attached to an email sometimes.

  • PayConnect and PaySimple don't zero out payments that were declined when the user hits OK on the payment anyway.

  • Patient Portal Invites were not marked as failed when the patient or clinic does not have an email

  • Primary insurance writeoff was showing as patient portion on procedures in ledger when secondary claim was deleted.

  • Payment window, clicking PayConnect can cause an error sometimes.

  • Changing a provider in the Procedure Edit window changed the fee to the UCR fee even if the PPO fee was higher

  • An error occurred when trying to refresh task on signals and no user is set.

  • ClaimConnect was not able to retrieve ERAs sometimes.

  • In the Treatment Plan module, saved TP plans might have displayed incorrect value in DPlan column

  • Printings statements would sometimes throw an error.

  • Rx Edit, loading the edit window would cause an error sometimes.

  • Procedure Edit window, saving and closing threw an error when trying to update the procedure description sometimes.

  • Report Setup window threw an error when switching tabs sometimes.

  • Treat Plan module, setting the priority caused an error sometimes.

  • Images module, several of the buttons in the toolbar caused errors sometimes.

  • Treat Plan module, trying to save a treatment plan would cause an error sometimes.

  • Treat Plan module, creating a planned appointment caused an error when the patient had no treatment plans.

  • Appts module, right clicking on operatory titles for provider information would cause an error sometimes.

  • Select Lab Case window, loading the window caused an error sometimes.

  • Open Dental, the closing code for the program caused errors sometimes.

  • Appts module, sending an appointment to the pinboard caused an error sometimes.

  • Claim Connect, moving an 837 batch file into the archive directory caused an error sometimes after sending.

  • Middle Tier, getting missing claim data causes an error sometimes.

  • Mobile Web- Time arrived, seated, dismissed displayed 12:00AM when not designated

  • Mobile Web - appts marked ASAP disappeared from the schedule

  • Payment window, when performing transfers, charges could disappear sometimes.

  • Pay Split Manager did not save attached payment splits

  • Logging off and logging in as another user retained the patient's image module

  • Income Transfer Manager, if the source of an income transfer was a payment plan, the destination split would have the same clinic as the source.

  • Income Transfer Manager, if a split was explicitly attached, the summation for a row would count the split amount even though it wasn't visible.

  • Pay Split Manager, Amount Original sometimes showed incorrect amount

  • Income Transfer Manager, charges wouldn't display if they were payment plan charges or unearned paysplits.

  • Payments, if an income transfer is created using unearned money, the splits wouldn't inherit the unearned type.

  • Sorting on un-aliased custom report columns would sometimes cause an error

  • When switching tabs in the Text ASAP List form, the list would not clear patients from the de-selected tab

  • Income Transfer Manager, when creating a negative split to counteract a misallocation, the split would not be attached to the correct procedure sometimes.

  • Cloud A to Z storage, Patient Images would not display on sheets

18.2.13 (Beta) (US and Foreign Release) Released 8/9/2018
  • (Enhancement)CEMT, security permission checks needed to be introduced to various sections of the manager.

  • (Enhancement)Add adjustments when clicking OK in "Add Multiple Adjustments" window when no adjustments were added

  • (Enhancement)ERA Procedure Paid window print functionality.

  • Patient Edit, entering a zip code was not filtering full list of zip codes.

  • Account module, clicking the New Claim button was causing an error sometimes (rare).

  • Canadian carriers Equitable had new CDANet information

  • Time Card Setup window shows Min Clock In Time in Is OT Exempt column

  • Payment window, if Payments Prompt For Pay Type is enabled, no pay type is selected, and payment amount is 0, an error would occur.

  • Removed orphaned claimprocs when deleting a claim.

  • Statement More Options, email and view->email were not generating the same filename and subject line.

  • Emailing a statement from the Account module might not have replaced the 'statementURL' tags

  • Appointments scheduled over a day broke the search feature

  • Edit Insurance Plan window was blocking users who had "PPO substitution calculate writeoffs" and "Don't substitute codes" on at the same time.

  • Middle Tier, adding a new Problem and selecting it for the patient was causing a critical error in Chart.

  • Scheduling, Paste and Repeat no longer warn about selected provider conflicts when Replace Existing is checked.

  • Users were not allowed to edit payment plan splits when the payment plan guarantor was not in the patient's family

  • Creating statements from the billing options window occasionally threw an error

  • Payment window, adjustments wouldn't be used on charges sometimes.

  • Pay Split Manager, attempting to set the text on associated splits caused an error

18.2.12 (Beta) (US and Foreign Release) Released 8/7/2018
  • (Enhancement) Transworld, added checkbox to the A/R Manager to allow overriding the show PatNum in reports preference.

  • Database maintenance's grid title for methods was incorrectly labeled "Database Checks" instead of "Database Methods".

  • Web Sched New Patient - calendar show dates as available which have no openings

  • Appointment search returned result times for blockouts that did not allow scheduling

  • Edit patient window, predictive list for the Site textbox was in the wrong place.

  • OK button was greyed out in the Edit Claim Procedure window on some secondary claims

  • MobileWeb do not prevent users from creating appointments for deceased or archived patients

  • DoseSpot, importing "Patient Reported" medications would set a start and stop date in Open Dental.

  • MobileWeb couldn't de-serialize monetary amounts when the country currency format doesn't match US

  • Transworld, sending would fail from some clinics sometimes

  • Ortho Chart, some UI was not anchored properly.

  • Raw Population Data report did not run

  • Deleting all schedules for a day could cause an error sometimes

  • Time Cards, disabling and re-enabling 'Allow 30 minute paid breaks' feature was not re-enabling 'View Breaks' button.

  • Benefits window, clicking 'Add' would undo changes made in the simple view

  • Hiding an ortho display field could have caused existing ortho charts to insert duplicates

  • Update, AlterLargeTable error caused update to fail.

  • Patient Edit, creating a new patient, but then clicking 'Cancel' deletes the patient, but was does not logging.

  • Family Module ICE color definition was not functional

  • When creating a new fee schedule, it was not able to be marked "Hidden"

  • Accounts Receivable Manager would sometimes throw an error when trying to Send to TSI.

18.2.11 (Beta) (US and Foreign Release) Released 8/2/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Do not delete adjustments attached to payment plans when closing the plan

  • Payment window, income transfers don't take into account insurance estimates in the Amount Start column.

  • Import Ins Plans 834 Preview, post import summary was inaccurate sometimes.

  • Bundle without texting - Web Sched ASAP didn't populate as option

  • Planned Appointment, new planned appointment was not always detaching procedures from old planned appointment.

  • Resizing the Web Forms window moved a button

  • ERA 835s window was loading slowly for very large databases.

  • Daily production goals did not consider the ApptModuleProductionUsesOps preference.

  • Printing/Viewing treatment plans would show X in substitution column incorrectly sometimes.

  • Printing Claims, claim showed the clinic's address when the clinic preference was turned off.

18.2.10 (Beta) (US and Foreign Release) Released 7/31/2018
  • (Enhancement)Supply inventory to auto calculate quantity when adding to order.

18.2.9 (Beta) (US and Foreign Release) Released 7/31/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Modify rxpat - DaysOfSupply to allow partial days

  • Texts and emails sent from the eConnector did not always use the selected date format

  • Printed perio charts differed from saved perio chart images

  • Chart Module, Edit All right click option allowed setting date outside security date limitation.

  • Taking a patient payment could sometimes cause an error when there were invalid procedure dates

  • Patient Portal Compose button was missing the plus sign

  • Weekly production goal did not always calculate correctly

18.2.8 (Beta) (US and Foreign Release) Released 7/30/2018
  • (Enhancement)Add columns to Receivables Breakdown report

  • Recall list, the "Show conflicting types" was not working correctly for Perio patients.

  • Security Permissions, attempting to edit an EO/EC procedure was incorrectly blocked by Edit Completed Procedure (limited).

  • Unable to create partial insurance checks.

18.2.7 (Beta) (US and Foreign Release) Released 7/26/2018
  • (Enhancement)ERA Matching Improvement.

  • (Enhancement)NewCrop, send ICD10 codes from Open Dental to NewCrop when adding prescriptions.

  • (Enhancement)Email message use Billing Default message when emailing from Sheet Fill window

  • Updating the program could have been stopped by a computer that continued inserting a heartbeat

  • Sheet static text fields are not showing the correct alignment when printing sometimes

  • EDS e-bills and ClaimX e-bills, create one unique output file per clinic.

  • Edit Patient Information, Exclude eConfirms/Reminders menu was not properly loading until toggled twice.

  • Sheets, setting growth behavior on an input field was not actively resizing textbox.

  • Scrolling over combo boxes could accidentally change the selected item

  • Tasks, refreshing a new task could result in a loss of data.

  • Spell check, lines under incorrect words would sometimes not get cleared

18.2.6 (Beta) (US and Foreign Release) Released 7/24/2018
  • (Enhancement) Replication: Auto populate IP address in server description

  • (Enhancement)Allow payment plan adjustments up to the remaining balance.

  • Insurance Payment window, partial payments can cause an error when window is closing.

  • Ins Plan Edit Log window's scroll bar was sometimes disabled

  • Running recurring charges created a popup for every card that was declined

  • New Patient Web Sched- Appt Type Time pattern not accurate

  • MobileWeb does not properly filter by PatStatus

  • Web Sched New Patient Appt type delete prevents access to eServices setup

  • Billing, "Skipped due to miscellaneous error" message causes UE when sending statements.

  • Sending claims would sometimes validate PO Box addresses incorrectly.

  • ASAP List, switching between tabs caused an error sometimes

  • Canada, clicking Update Carriers could have caused an error saying table did not exist

  • Setting a claim's status could have caused an unhandled exception in middle tier

  • Mobile Web, when viewing an appointment, some time fields weren't being displayed.

  • Task edit window did not refresh when another user made a change sometimes

  • Treatment finder report, provider filter did not work when also using the billing type filter

  • eConfirm was sending from wrong phone number in rare cases

18.2.5 (Beta) (US and Foreign Release) Released 7/20/2018
  • eServices, Customers were able to sign up for eServices even after their support had ended.

  • Canadian, trying to send a preauthorization to a carrier that does not allow preauthorizations was crashing the program.

  • Superfamily statements would show a pay plan charge twice if a superfamily member was the guarantor of another super family member's pay plan

  • Procedures Not Billed Report, selecting multiple patients' procedures only creates claims for one patient.

  • Statement Options, checking Single Patient Only from billing window would cause a UE.

  • Email, loading the inbox caused a UE.

  • Right-clicking on an appointment in the Appointment module and clicking "Send Confirmation Text" was not using the custom date preference

  • Web Sched ASAP would return time slots that were not actually available sometimes.

  • Web Sched New Pat allowed double booking for some patients

  • Middle tier, trying to send a text message could have given the error "Method not found with 1 parameter"

  • Make Payment option removed after logout

  • Spell check, sometimes a word was partially underlined even though it was correct

  • Patient Portal - visual bug with various fields in Internet Explorer

  • Middle tier, sending texts from the ASAP list could cause an error

  • Edit Wiki Table, clicking Paste with no cell selected was causing an error.

  • Statements, emailing statements in classic mode was causing an error sometimes.

  • Billing, double clicking on a statement that was deleted by someone else was causing an error.

  • ASAP List, sorting Web Sched ASAP messages was causing an error sometimes.

  • Zero dollar payments were automatically marked as income transfers

18.2.4 (Beta) (US and Foreign Release) Released 7/18/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Terminology needed to be updated for the Receivables Breakdown Report.

  • Income Transfer Manager, credit adjustments don't get counteracted when they should sometimes.

  • Payment window, when changing a split isn't allowed due to it being allocated, it would make a new split sometimes.

  • Repeating charge tool would sometimes not post procedures when the patients billing day and repeat charge start date changed.

  • Text boxes, underlining large amounts of incorrectly spelled words was slow.

  • Payment window, deleting large number of splits is slow sometimes.

  • Payment window, unearned type wouldn't show when there was a provider and unearned type on a pay split.

  • XVWeb, birthday value was not formatted correctly for program link.

  • Creating claims with $0 procedures preference created a claim when it shouldn't sometimes.

  • HTML email images did not send images when using dropbox

  • Letter Merge window, selecting a Letters value would sometimes cause an error.

  • Income Transfer Manager, a warning would show about adjustments when it shouldn't.

18.2.3 (Beta) (US and Foreign Release) Released 7/17/2018
  • Mobile Web, operatories with the same name only show appointments from one operatory.

  • Updating to 18.1 could rarely cause rows to be deleted from the schedule table

18.2.2 (Beta) (US and Foreign Release) Released 7/17/2018
  • (Enhancement)Schedules, improved copy/paste workflow in the interface

  • (Enhancement) Change behavior of chart pref to not allow different proc and claimproc providers when attached to claim

  • When no printers are installed, an error would occur in various places.

  • Routing slip query enhancement

  • Sending E-Claims can result in an error.

  • Try to preserve provider time pattern when assigning appointment types in MobileWeb

  • Web Forms, opening the web form window would sometimes throw an error.

  • Spell check error in account module sometimes.

  • Sometimes a patient would respond "C" to an eConfirmation and the appointment's confirmed status would not get updated.

18.2.1 (Beta) (US and Foreign Release) Released 7/16/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Move Database Maintenance Method, MethodProcedurelogbaseunitszero, to Old

  • (Enhancement)Transworld - add column to AR Manager for date of service

  • eConfirmations and eReminders were not scalable for many clinics

  • Appts Module, better disposing of pens and brushes that were used in drawing the schedule.

  • Middle tier, exporting a language translation would cause an error.

  • Attempted fix, MySQL would crash the program with "Fatal error encountered during command execution" sometimes.

  • Update Process didn't kill all workstations sometimes.

  • Appointment module, clicking on an appointment would cause an error sometimes.

  • Generating statements could take a very long time for large databases.

  • Middle Tier, unit tests with schedules explicitly associated to operatories were failing.

Version 18.1

Known Issues
  • Incoming email syncing can cause computer slowness sometimes

  • Fee Schedule Tools, copying fee schedules sometimes does not work

  • Middle Tier, long processes can cause a connection time out error sometimes

  • Appts module, trying to draw appointments when the computer is out of memory crashes the program.

  • MySQL failing to respond after a period of time crashes the program.

  • Fee Tools window can cause duplicate fees sometimes.

  • Canadian payment importing, amount wouldn't be entered into Insurance Estimate Override field.

  • Slowness, the logic to grab outstanding claims can take a long time on large databases.

  • Fee cache, the query to initialize the fee cache can take a long time on larger databases.

  • Middle Tier, creating a billing list throws an error sometimes.

  • Treat' Plan module, trying to save a treatment plan crashes the program sometimes.

  • Full hard drives on the server that hosts the database service crashes the program.

  • Editing a patient could cause an error sometimes

  • Statements, trying to email a statement printed from billing module prompts user with "Email was already sent."

  • Apixia bridge can crash when the user does not have access to ini path.

18.1.58 (US and Foreign Release) Released 9/20/2018
  • Tables that are historical archive copies of other tables would insert date and time columns incorrectly sometimes.

  • Production goals did not calculate correctly when the ApptModuleProductionUsesOp pref was on.

  • Patient callback alert was not always deleted when updating the appointment

  • Printed claims would sometimes show the wrong fee.

  • P&I report would sometimes not show correctly when using initial claim date.

  • Check Insurance Plan Fees tool, changing a plan to a Fixed Benefit fee schedule was causing an error.

  • Fill Sheet window, attempting to print a sheet when it was deleted by another user would result in an error.

18.1.57 (US and Foreign Release) Released 9/18/2018
  • Payment window would display no charges when there was a balance due sometimes.

  • Account Module, unearned amount would display negative after income transfer sometimes.

  • Edit Exam Sheet Field window can error when there are no custom exam sheets defined.

  • Printer Setup window could throw an error when there was an issue communicating with RPC server.

  • Signals, a large number of rows could have been inserted into the signalod table. (rare)

  • WebSched New Patient Appts, clicking the Copy button within the Hosted URL Options section crashed the program sometimes.

  • Appts module, clearing the Pinboard crashed the program sometimes.

  • Creating a routing slip could cause an error sometimes

  • Moving family guarantor after merging family patient fails.

  • Add multiple adjustments showed an overpaid procedure warning when adding negative unattached adjustments

  • Recall list, a large number of Web Sched recall reminders would cause the program to run out of memory

  • Statements, deleting a statement without the "Image Delete" permission would delete the statement image.

  • Hidden messages were being counted for SMS notification text

  • Using advanced connection string would sometimes throw an error when running internal reports.

18.1.56 (US and Foreign Release) Released 9/12/2018 - This version has a conversion script that will prompt an automated backup
  • Perio Module, sometimes an exception was thrown when a tooth row was clicked on

  • Highlighting in the auto note composer would sometimes throw an exception

  • Chart module, clicking eRx was crashing if validation of practice information failed.

  • When using Dropbox for images, PDF EOBs did not display

  • DatabaseMaintenance, Old tab was able to run incorrect method when 'Show Hidden' was unchecked.

  • Upgrades are failing due to MySQL exceptions not bubbling up correctly.

  • Sheets, patient forms were showing as retrieved in audit trail but were missing from progress notes and "Forms" list.

18.1.55 (US and Foreign Release) Released 9/11/2018
  • (Enhancement)Query Execution Error Retry submissions include the inner exception stacktrace now.

  • Bills window, control key plus left click was deselecting all rows except the one clicked.

  • Loading the Chart module could result in an error when patient had invalid associated Problem.

  • Appointment module hover bubble sometimes caused the program to close if there was a file access issue with the patient picture.

  • Non-US customers could not purchase phone numbers for texting

  • Generating statements would be slow sometimes

  • Statements, users could delete statements without the "Image Delete" permission.

  • An incorrect permission was being used in the audit trail when breaking a procedure

18.1.54 (US and Foreign Release) Released 9/6/2018
  • Medication Edit window, loading the window caused an error sometimes.

  • Middle Tier, processing signals caused an error sometimes.

  • Convert database script improvement, moved a query below a return in case the query does not need to run

  • Out of memory exception could have created tons of bug submissions

  • Discount Plan Edit window, picking a Fee Schedule could result in an error.

  • Grid would appear empty after module/form refresh when length of displayed data had changed dramatically.

  • ERA supplemental now also considers claim proc status in addition to existing logic for claim status.

  • Adjustments could be added with no provider.

  • Account module, typing into the Quick Procs text box threw an error when the patient's primary provider has an invalid fee schedule.

  • Insurance Payment (EOB) window, trying to load an invalid EOB crashed the program.

  • Double clicking on a previously removed lab case would cause an error

  • Graphical Perio Chart crashed the program when not using Direct X.

  • The zip code combo box in the patient edit form could have thrown an error sometimes

  • Appointment Module, clicking confirmed status could result in an error someitmes.

18.1.53 (US and Foreign Release) Released 8/30/2018
  • (Enhancement) Query Execution Errors will automatically retry one more time for specific queries.

  • (Enhancement) Improve the insurance plan audit trail query.

  • DoseSpot, proxy clinicians wouldn't check for clinic access.

  • Web Sched Appointments window, the ASAP checkbox did not work unless another type was checked also

  • The global update fees tool should be run using a direct connection to the database

  • Billing dunning messages and Transworld date balance began would be incorrect sometimes

18.1.52 (US and Foreign Release) Released 8/30/2018
  • Chart module, setting a procedure complete caused an error sometimes.

  • Database maintenance, fixes with breakdowns could cause DBM to run very slowly sometimes

  • Payment window, charges could show for a family member even though another family member was overpaid.

  • Add family window, you were required select a clinic even if the ClinicAllowPatientsAtHeadquarters preference was enabled

  • Problems, adding from the chart was not always refreshing immediately.

18.1.51 (US and Foreign Release) Released 8/28/2018
  • ERAs would sometimes incorrectly identify some Claims Paid claims as a split claim.

  • Signatures on webforms are valid when previewed but when attached to a new patient show as invalid

  • Scrolling in the Appointment module would sometimes cause an error

  • Tooth numbers sometimes appeared incorrectly in the payment window

  • Printing carrier labels from the Send Claims window did not use custom labels.

  • Middle Tier, trying to log in was causing an error regarding a missing Oracle file.

  • User queries were not running against the report server sometimes.

18.1.50 (US and Foreign Release) Released 8/23/2018
  • (Enhancement)Warn users attempting to credit payment plan procedures for providers other than the provider on the payment plan

  • Appointment module, clicking on an appointment would cause an error sometimes.

  • Middle Tier, loading the Email Message Edit window would throw an exception.

  • Open Dental, hovering or clicking on the main toolbar was causing an error sometimes.

  • Appointment Edit window, loading procedures associated to the appointment was causing an error sometimes.

  • Spell Check, improved error message

  • Canada only, the procedure edit window could have thrown an error when there was a lab fee associated to a claim.

  • Clicking 'Recopy' in the Update Setup window may have caused an error

  • Loading the Web Mail Edit window may have caused an error

  • Having the Appt Edit window and Proc Edit window open when Open Dental is shut down would cause a Null Reference error

  • Dolphin bridge would cause an error sometimes

  • Account module writeoff was not showing for unsent and sent claims not yet received.

18.1.49 (US and Foreign Release) Released 8/21/2018
  • Topaz, failing to load the SigPlusNET assembly caused the program to crash in several places.

  • Insurance Claims window, trying to send a claim was causing an error sometimes.

  • Open Dental, the automatic log off monitor when shutting down all workstations caused an error sometimes.

  • Canadian eclaims through ITRANS were failing rarely when could not cleanup temporary files.

  • New adjustments defaulted to the patient's primary provider and clinic instead of the provider and clinic on the selected procedure

  • Task Search, results displayed by date wouldn't be in the correct order sometimes.

  • Kiosk, closing a form would sometimes throw an error.

18.1.48 (US and Foreign Release) Released 8/20/2018
  • (Enhancement)Select all providers and employees when loading Schedule window for clinic users if pref is turned on

  • Claim Connect, moving an 837 batch file into the archive directory caused an error sometimes after sending.

  • Transworld, an out of memory error would sometimes occur.

  • When switching tabs in the Text ASAP List form, the list would not clear patients from the de-selected tab

  • Fee Tools, copying a fee schedule from one clinic to at least seven other clinics caused duplicate fees.

  • Medical window, double clicking a disease would cause an error sometimes.

  • 5010 eclaim fields GS03 and ISA08 were not allowing underscores.

  • Middle Tier, errors would sometimes happen due to missing parameters in the middle tier calls

  • Attempting to make an income transfer caused an error sometimes

  • Payment window, clicking Pay can result in an error sometimes.

18.1.47 (US and Foreign Release) Released 8/16/2018
  • (Enhancement)Notify users when attempting to allocate more unearned than what is available

  • Web Sched New Patient Text Verify is able to be checked when office not signed up for texting

  • Payment window, if Payments Prompt For Pay Type is enabled, no pay type is selected, and payment amount is 0, an error would occur.

  • PayConnect and PaySimple don't zero out payments that were declined when the user hits OK on the payment anyway.

  • Primary insurance writeoff was showing as patient portion on procedures in ledger when secondary claim was deleted.

  • Payment window, clicking PayConnect can cause an error sometimes.

  • Changing a provider in the Procedure Edit window changed the fee to the UCR fee even if the PPO fee was higher

  • An error occurred when trying to refresh task on signals and no user is set.

  • ClaimConnect was not able to retrieve ERAs sometimes.

  • Rx Edit, loading the edit window would cause an error sometimes.

  • Procedure Edit window, saving and closing threw an error when trying to update the procedure description sometimes.

  • Report Setup window threw an error when switching tabs sometimes.

  • Treat Plan module, setting the priority caused an error sometimes.

  • Treat Plan module, trying to save a treatment plan would cause an error sometimes.

  • Treat Plan module, creating a planned appointment caused an error when the patient had no treatment plans.

  • Appts module, right clicking on operatory titles for provider information would cause an error sometimes.

  • Select Lab Case window, loading the window caused an error sometimes.

  • Appts module, sending an appointment to the pinboard caused an error sometimes.

  • Middle Tier, getting missing claim data causes an error sometimes.

  • Payment window, when performing transfers, charges could disappear sometimes.

  • Pay Split Manager did not save attached payment splits

  • Logging off and logging in as another user retained the patient's image module

  • Pay Split Manager, Amount Original sometimes showed incorrect amount

  • Payments, if an income transfer is created using unearned money, the splits wouldn't inherit the unearned type.

  • Sorting on un-aliased custom report columns would sometimes cause an error

  • Cloud A to Z storage, Patient Images would not display on sheets

18.1.46 (US and Foreign Release) Released 8/9/2018
  • (Enhancement)ERA Procedure Paid window print functionality.

  • Web Sched New Patient - calendar show dates as available which have no openings

  • Edit patient window, predictive list for the Site textbox was in the wrong place.

  • OK button was greyed out in the Edit Claim Procedure window on some secondary claims

  • Patient Edit, entering a zip code was not filtering full list of zip codes.

  • Account module, clicking the New Claim button was causing an error sometimes (rare).

  • Printed perio charts differed from saved perio chart images

  • Security Permissions, attempting to edit an EO/EC procedure was incorrectly blocked by Edit Completed Procedure (limited).

  • MobileWeb couldn't de-serialize monetary amounts when the country currency format doesn't match US

  • Canadian carriers Equitable had new CDANet information

  • Transworld, sending would fail from some clinics sometimes

  • Deleting all schedules for a day could cause an error sometimes

  • Hiding an ortho display field could have caused existing ortho charts to insert duplicates

  • Patient Edit, creating a new patient, but then clicking 'Cancel' deletes the patient, but was does not logging.

  • Family Module ICE color definition was not functional

  • When creating a new fee schedule, it was not able to be marked "Hidden"

  • Emailing a statement from the Account module might not have replaced the 'statementURL' tags

  • Appointments scheduled over a day broke the search feature

  • Middle Tier, adding a new Problem and selecting it for the patient was causing a critical error in Chart.

  • Users were not allowed to edit payment plan splits when the payment plan guarantor was not in the patient's family

  • Payment window, adjustments wouldn't be used on charges sometimes.

  • Pay Split Manager, attempting to set the text on associated splits caused an error

  • Accounts Receivable Manager would sometimes throw an error when trying to Send to TSI.

18.1.45 (US and Foreign Release) Released 8/2/2018 - This version has a conversion script that will prompt an automated backup
  • Payment window, income transfers don't take into account insurance estimates in the Amount Start column.

  • Import Ins Plans 834 Preview, post import summary was inaccurate sometimes.

  • Bundle without texting - Web Sched ASAP didn't populate as option

  • Resizing the Web Forms window moved a button

  • ERA 835s window was loading slowly for very large databases.

  • Daily production goals did not consider the ApptModuleProductionUsesOps preference.

  • Printing Claims, claim showed the clinic's address when the clinic preference was turned off.

18.1.44 (US and Foreign Release) Released 7/31/2018
  • Chart Module, Edit All right click option allowed setting date outside security date limitation.

  • Taking a patient payment could sometimes cause an error when there were invalid procedure dates

  • Weekly production goal did not always calculate correctly

18.1.43 (US and Foreign Release) Released 7/30/2018
  • Recall list, the "Show conflicting types" was not working correctly for Perio patients.

  • Unable to create partial insurance checks.

18.1.42 (US and Foreign Release) Released 7/26/2018
  • (Enhancement) Backported About window Diagnostic button.

  • (Enhancement)ERA Matching Improvement.

  • (Enhancement)NewCrop, send ICD10 codes from Open Dental to NewCrop when adding prescriptions.

  • (Enhancement) Replication: Auto populate IP address in server description

  • (Enhancement)Allow payment plan adjustments up to the remaining balance.

  • Canadian, trying to send a preauthorization to a carrier that does not allow preauthorizations was crashing the program.

  • Text boxes, underlining large amounts of incorrectly spelled words was slow.

  • Insurance Payment window, partial payments can cause an error when window is closing.

  • Ins Plan Edit Log window's scroll bar was sometimes disabled

  • New Patient Web Sched- Appt Type Time pattern not accurate

  • MobileWeb does not properly filter by PatStatus

  • Sheet static text fields are not showing the correct alignment when printing sometimes

  • Right-clicking on an appointment in the Appointment module and clicking "Send Confirmation Text" was not using the custom date preference

  • Web Sched New Patient Appt type delete prevents access to eServices setup

  • Web Sched New Pat allowed double booking for some patients

  • Sending claims would sometimes validate PO Box addresses incorrectly.

  • Zero dollar payments were automatically marked as income transfers

  • EDS e-bills and ClaimX e-bills, create one unique output file per clinic.

  • ASAP List, switching between tabs caused an error sometimes

  • Canada, clicking Update Carriers could have caused an error saying table did not exist

  • Setting a claim's status could have caused an unhandled exception in middle tier

  • Mobile Web, when viewing an appointment, some time fields weren't being displayed.

  • Treatment finder report, provider filter did not work when also using the billing type filter

  • Sheets, setting growth behavior on an input field was not actively resizing textbox.

  • Spell check, lines under incorrect words would sometimes not get cleared

18.1.41 (US and Foreign Release) Released 7/19/2018
  • Middle tier, trying to send a text message could have given the error "Method not found with 1 parameter"

18.1.40 (US and Foreign Release) Released 7/19/2018
  • Statement Options, checking Single Patient Only from billing window would cause a UE.

18.1.39 (US and Foreign Release) Released 7/18/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Terminology needed to be updated for the Receivables Breakdown Report.

  • Payment window, when changing a split isn't allowed due to it being allocated, it would make a new split sometimes.

  • Payment window, deleting large number of splits is slow sometimes.

  • Payment window, unearned type wouldn't show when there was a provider and unearned type on a pay split.

  • XVWeb, birthday value was not formatted correctly for program link.

  • Letter Merge window, selecting a Letters value would sometimes cause an error.

18.1.38 (US and Foreign Release) Released 7/17/2018
  • Updating to 18.1 could rarely cause rows to be deleted from the schedule table

18.1.37 (US and Foreign Release) Released 7/17/2018
  • Sheet Printing can crash the programs sometimes.

  • Routing slip query enhancement

  • Sending E-Claims can result in an error.

  • Printing a report can result in an error sometimes.

  • Medication for Patient window, clicking Edit can cause an error sometimes.

  • Spell check error in account module sometimes.

  • Sometimes a patient would respond "C" to an eConfirmation and the appointment's confirmed status would not get updated.

18.1.36 (US and Foreign Release) Released 7/16/2018
  • eService Setup window, starting the eConnector service could cause an error.

  • Audit Trail, Sheet Delete was listed in dropdown filter but is not associated to any log entries.

  • Appointments, deleting and re-adding identical procedures was causing procedures to disppear in appointment module.

  • Web Sched ASAP- manual edit of message did not take effect

  • Recall eCards, clinicNum was used to get the clinic for recall instead of the recallNum

  • Email, correct default sender address wasn't loading when multiple accounts use the same email address.

  • Middle Tier, creating an appointment was causing an error sometimes.

  • Treatment Plan definitions display Internal Priority

  • Task Priority definition displayed incorrect help text and column heading

18.1.35 (Beta) (US and Foreign Release) Released 7/12/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Modify 'Fee Schedule Edit' permission to include editing fees.

  • (Enhancement)Automation trigger "ScheduleProcedure" fired when placing an unscheduled appt onto the schedule.

  • Checking the SMS balance before sending was slow on large databases

  • Safari Patient Phone Number, mobile lagged one keystroke behind

  • Mobile Web - Appt creates audit trail with no user specified

  • Confirmation Requests were resending endlessly due to XML error

  • Payment window, when Income Transfer checkbox is checked, charges do not show correctly.

  • Account module, add multiple adjustment dropdown is opening the incorrect window

  • Automation SetApptStatus threw an error when creating an appointment. Changed to SetApptASAP.

  • Payments, allocated splits could be deleted without deleting their allocations first.

  • Right-clicking in the task window and clicking mark as read could cause an exception

  • Topaz Signature Pad dll got called too often in the Ortho Chart and when filling out sheets.

  • Appointments, right clicking on a blockout was not enabling edit/copy/paste/etc options.

  • ASAP List, printing the ASAP List caused appointment notes to get cutoff.

  • Spelling error existed in E-Claims window

  • Procedure Codes, the lack of the Procedure Code Edit permission was not stopping users from editing procedure codes.

18.1.34 (Beta) (US and Foreign Release) Released 7/10/2018
  • (Enhancement)Use letter merge 'description' when naming saved letter merge files

  • (Enhancement)When saving letter merge files, use file extension from template

  • (Enhancement)Require a password for new users if Strong Password pref is enabled

  • 2 factor auth does not send text on safari browser

  • Audit Trail, permissions dropdown showed several options that do not generate audit trail entries.

  • Web Sched recall notifications sometimes were not sent when a patient lacked a wireless phone or an email

  • OpenDentalService, max connections error referenced 'users' instead of 'connections'.

  • Ortho Chart, loss of functionality, disabling Ortho Chart Edit (full) was not blocking user from editing ortho chart row signed by another user.

  • Appointments, in Week view, "Go To Appt Date' was not going to appointment scheduled in a different week.

  • Statement Options, emailing statements from the fill sheet window would sometimes incorrectly show as sent.

  • Setting payment plan date in the future was validating incorrectly

18.1.33 (Beta) (US and Foreign Release) Released 7/6/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Display date and time of exceptions.

  • Claims, setting a claim as sent or printed was crashing the program sometimes (very rare).

  • CanadaCarriersCdaMissingInfo, GroupHealth Benefit Solutions was not included in database maintenance.

  • Closing the program sometimes resulted in an unhandled exception

  • Manage module 'show claims received after days' preference is shifted by 1 day such that a value of 1 means today only.

  • Sheet static text fields were not showing the correct alignment when printing

  • HL7, blank messages received could cause the timestamp for all old messages to be updated incorrectly.

  • Retrieving reports can result in an error.

  • Tasks, when using the task search window, if a task is deleted and reopened an error would close the program.

18.1.32 (Beta) (US and Foreign Release) Released 7/3/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Suppressed windows F10 key functionality in main modules

  • (Enhancement) Increased efficiency for voice dictation in the Perio Chart

  • Backup & Archive, trying to create an archive would throw a "Sequence contains no elements" error sometimes.

  • Medication for Patient window, clicking Edit could cause an error.

  • Main window title would not update when changing clinics

  • Claim Edit, splitting a claim with custom tracking was incorrectly adding custom tracking to new claim.

  • PaySimple and PayConnect buttons were not visible on the Claim Payment Edit form if the username and password were left blank in setup

  • Account Module, the patient selected in the Select Patient grid sometimes changes once the account was loaded

  • Added speed logging for Ortho Chart slowness.

  • Voice dictation caused an exception if certain prompts were said before selecting an exam in the Perio Chart

18.1.31 (Beta) (US and Foreign Release) Released 6/29/2018
  • Textboxes would cause an "Error creating window handle" error in many places.

18.1.30 (Beta) (US and Foreign Release) Released 6/28/2018
  • (Enhancement)When launching DoseSpot for a proxy prescriber, the prescribing clinician will be autoselected instead of selecting from a dropdown

  • (Enhancement) Custom aging report did not give option to exclude archived patients, and did not include deceased patients.

  • Mobile Web - Creating an appt with appt type doesn't inherit color or time

  • Chart module, click Save to Images button would cause an error sometimes.

  • Sheets, static text with large font shifted up noticeably when generating a PDF of a sheet.

  • DoseSpot, Patient Reported medications added from DoseSpot were being incorrectly imported into Open Dental.

  • Merging two patients caused a warning in the server event viewer

  • Middle Tier loading the account module would throw an exception

  • Timecards, calculating weekly overtime was not capping regular hours at 40 sometimes.

  • Batch insurance payments window was not showing sent claims with no payments entered when the 'Show claims received after days' preference was blank.

  • When using appointment types, an exception would sometimes occur when creating an appointment

  • Middle Tier, invoking methods with a primitive or enum array as the only argument was crashing the program.

  • Payment plan signature box overlapped the note text box

  • Ins Verification, duplicate history rows were being created from the ins plan window when picking from list sometimes.

18.1.29 (Beta) (US and Foreign Release) Released 6/26/2018 - This version has a conversion script that will prompt an automated backup
  • Appointment Types, the appointment length was not set correctly when an appointment type included procedures

  • Treatment Plan, Tooth Chart Legend displayed dots in PDF when using Windows 10 Update 1803.

  • Receivables Breakdown Report did not include insurance payments from insurance payment plans

  • CanadaCarriersCdaMissingInfo DBM was not moved to Old tab.

18.1.28 (Beta) (US and Foreign Release) Released 6/22/2018
  • Middle Tier loading the chart module would throw an unhandled exception

  • Query enhancement to A/R Manager queries for better performance using MySQL 5.5

  • Edit Paths window, clicking OK was resulting in an error when sometimes.

  • Image Module, PDFs was not displaying when using Dropbox for AtoZ storage.

  • Tasks, when resizing the task edit window the program would sometimes throw an error.

  • Allocating unearned for family members sometimes had an incorrect patient on the split

  • Appointments, Middle Tier was erroring when creating or editing an appointment.

18.1.27 (Beta) (US and Foreign Release) Released 6/21/2018
  • Insurance Plan Edit Log, entries disappeared and reappeared sometimes when changing certain carrier details.

  • WebSchedNewPat appointment reason dropdown only showed text in mobile browsers

  • ODSelectBox text was black instead of blue in mobile

  • Middle Tier, a large Appointment View table was taking a long time to cache on workstations.

  • OpenDentalService could run from multiple workstations.

18.1.25 (Beta) (US and Foreign Release) Released 6/19/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Increase the allowed text size for Auto Note Prompt Text

  • (Enhancement)Podium, don't send phone number if Text OK = 'No'

  • (Enhancement) Adding a progress indicator to Signup Portal when user clicks 'Save'

  • (Enhancement)EDS report retrieving was blocking 835 retrieval sometimes.

  • Schedules, pasting schedules was taking a long time for large databases.

  • Clinic feature cannot be turned on or off if no internet connection or invalid reg key

  • DoseSpot, an error would occur requiring a user email address when clicking eRx sometimes.

  • Income transfers, charges wouldn't display correct amount if the procedures had non-zero unit quantities or base units.

  • Clinics, sometimes when entering a specialty it would not save correctly.

  • Discount plans, if there is no discount plan fee nor a UCR fee for a planned procedure, the procedure would show as fully discounted in the treatment plan.

  • Account module, opening a statement could cause an error sometimes.

  • (Internal Request) Added Mark as Read option to task right click menu.

  • Selecting a patient in the Account Module would sometimes select a hidden patient instead

  • Lab Cases window, when filtering and selecting a case sometimes the wrong case was shown

  • Adjustments, the "Add Multiple Adjustments" window sometimes wouldn't highlight selected procedures.

  • Middle Tier, invoking methods with an array as the only argument was crashing the program.

  • Receivables breakdown report was not filtering selected providers for payplan charges.

  • Database Maintenance, running CanadaClaimProcForWrongPatient on linux systems caused an error.

  • Wiki Search window, searching sometimes could cause an error on Linux systems.

  • Convert script was incorrectly looking for a pre-existing composite index.

  • Unearned Income Reports showed clinic descriptions instead of abbreviations.

  • Clinic subtitles did not show on Unearned Income Reports

  • Middle tier, running the Procedure Codes report caused the program to crash.

18.1.24 (Beta) (US and Foreign Release) Released 6/14/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Manage Module, manually editing a time card for future time clock out, the status should display as "Manual Entry" in the employee list.

  • (Enhancement)Move AuditTrailDeleteDuplicateApptCreate to Old

  • (Enhancement) DoseSpot, Clinic ID's now get automatically assigned if the user doesn't click the "eRx" button before signing up.

  • Signup Portal marketing descriptions were aligned incorrectly.

  • Patient Portal statements did not verify the patient correctly

  • Attempting to install the eConnector in eServices Setup could result in an error.

  • Manage Time Cards, Calculate Weekly OT button was not making proper adjustments in certain scenarios.

  • Canada, sometimes sending a secondary claim would incorrectly say the the primary procedures must be the same

  • Merged patients would show in Accounts module

  • Edit Payment Split, fee was not taking Unit Quantity or Base Units into account.

  • Payment Plan Procedures and Credits window was not taking Base Units or Unit Quantity into account for fee.

  • Multiple Adjustment window was not taking Base Units or Unit Quantity into account for fee.

  • Adjustment window was not taking Base Units or Unit Quantity into account for fee.

  • Claim attachment tab, the export button offers to create folder location when the default folder does not exist, but wasn't creating a folder or exporting any files.

18.1.23 (Beta) (US and Foreign Release) Released 6/13/2018
  • (Enhancement)Automation trigger for Create Rx

  • (Enhancement)Update Podium API endpoint.

  • (Enhancement)Security, make encryption methods FIPS compliant.

  • IE - payment options window in patient portal displayed incorrectly

  • There was a grammatical error in the setup wizard form

  • Web Sched New Pat provider dropdown overlapped calendar in Microsoft Edge and Apple Safari

  • WebSchedNewPat verify identity popup was too small in Internet Explorer

  • WebSchedNewPat Safari Guardian and Patient info boxes overlapped

  • Patient merge tool did not merge all patient-related items

  • Appointment Module, clicking 'Go To Appt Date' in patient appointments window would not always display the correct schedules in module.

  • Placing a planned appt on the schedule did not trigger the ScheduleProcedure automation

  • Modified redirect URLs for bridges

  • Call Center Map, customer listed in right click menu was not updating unless map was closed and reopened.

  • Attempting to make a manual prepayment split could sometimes cause an error

  • CEMT User Edit, setting a password on a hidden user was crashing the program.

  • DoseSpot forced providers to have DEA Numbers when DEA Numbers are only required for EPCS.

  • Service Manager, installing eConnector from Service Manager sometimes resulted in an unhandled exception.

  • Appointments were allowed to overlap sometimes

18.1.22 (Beta) (US and Foreign Release) Released 6/11/2018 - This version has a conversion script that will prompt an automated backup
  • Schedules, loading the Schedule window takes a long time for large databases.

  • Upgrade was failing for non-ortho offices sometimes.

18.1.21 (Beta) (US and Foreign Release) Released 6/11/2018 - This version has a conversion script that will prompt an automated backup
  • Ortho Setup, changing the default months treatment was overwriting existing ortho treatment months total in Account Module Ortho Case Info.

  • Local server configuration file was not hashed sometimes

  • WebSched New Pat was slow to load on large databases

  • Statement Options, Single Patient Only checkbox was no longer visible.

  • WebSched New Pat 1 clinic bad appointment could cause other clinic not to load

  • Payments, when transferring income from one procedure to another with enforce payment pay type preference enabled, an error would occur.

  • ADA 2012_J430D claim form did not print image

18.1.20 (Beta) (US and Foreign Release) Released 6/7/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Hide patient only option in Manage>Billing as amounts can be confusing.

  • (Enhancement)Security window, show 'User Details' in a similar fashion to this window in version 17.3.

  • Appointment module, resizing an appointment could sometimes throw an error

  • Edit Procedure Code window, an error would occur if an invalid character was entered in Base Units.

  • Patient callback alerts were unable to be deleted

  • Marking a task as read could have caused an error

  • Payment plan debits are sometimes not able to be paid off

  • Tasks, deleting a task note did not cause the tasks control to reset

  • Web Sched notify emails were marked as unsent

  • Web Sched New Patients, the calendar would show every day as available when no time slots were available for the month.

  • Aging tool message box had a spelling error.

  • Electronic statements, outputting statements to a file could cause a UE.

  • Electronic statements, sending statements to members of the same family could cause a UE.

  • Payment window, overpaid procedures couldn't be re-allocated.

  • Chat module view option for selected teeth was sluggish for some computers.

  • Printing a statement from the Fill Sheet window did not save combo box selections

  • Middle Tier, the account module would throw an error if a commlog had an invalid character

  • Repeat charge tool would sometimes not post procedures.

18.1.19 (Beta) (US and Foreign Release) Released 6/4/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Payment Plans, changes to number of payments, payment amount will save when recalculating or creating a new schedule.

  • (Enhancement)We should enhance the iRYS bridge to pass over the birthdate in the correct format.

  • (Enhancement) MySQL Fatal Errors now display query to user.

  • Appointments would be invisible sometimes

  • Email Inbox, opening an email with smime.p7s file attachment was crashing the program.

  • Web Sched New Patient Appt Types, the color associated to the appointment type was not being applied to the appointment being created.

  • Payment plans could be recalculated with no payment amount or number of payments set in terms.

  • Middle tier, editing a dental school class or course could have caused an error.

  • Middle tier, editing an insurance plan could have caused an error.

  • Middle tier, processing an 835 could have caused an error.

  • Middle tier, opening the TSI AR Manager could have caused an error.

  • Middle tier, assigning an outstanding claim to a user would cause an error.

18.1.18 (Beta) (US and Foreign Release) Released 5/31/2018
  • (Enhancement)Ins Verify, disassociate an assigned user when an insurance plan is dropped.

  • (Enhancement) Modify the Aging of A/R and Insurance Aging reports to include the difference between the original writeoff estimate and the current writeoff estimate for unreceived claims.

  • (Enhancement)Procedure level checking for codes with Arch or Sextant treatment areas.

  • Middle tier, loading the chart module could throw an error if an invalid character was present.

  • Middle tier, making a payment would cause an error.

  • Middle tier, opening an appointment could throw an error if an invalid character was present.

  • Deleting a patient exam sheet could cause an error

  • Perio, was selecting teeth on initial load

18.1.17 (Beta) (US and Foreign Release) Released 5/30/2018
  • (Enhancement)Electronic statements, creates one output file with unique name per clinic

  • (Enhancement) Add new PaySimple button to Edit Insurance Payment window

  • (Enhancement) Manually attaching payment splits to prepayment paysplits did not set the unearned type from the attaching payment split.

  • (Enhancement) WebForms mobile prev/next/submit buttons were hiding under the keyboard when typing.

  • FHIR, creating an appointment may have given an internal server error

  • During update, it was possible to skip the update on other workstations.

  • Transworld, patients with a zero balance were not being displayed in the A/R Manager window

  • PaySplit Manager, trying to associate splits would cause an error sometimes.

  • Perio Chart, trying to open the perio chart without a patient selected would crash the program.

  • Messaging Buttons, clicking on a message button would crash the programs sometimes.

  • Messaging Buttons, hovering over messaging buttons would crash the program sometimes.

  • Appointment Edit window, trying to save appointment and procedure information to the database was crashing the program sometimes.

  • Appointment History, logging off could crash the program when an appointment history needs to be automatically made.

  • OD allowed hidden admin users with no password to login

  • Manually moving teeth in the tooth chart could be slow sometimes.

  • Option to disable ERA downloads for ClaimConnect has been added.

18.1.16 (Beta) (US and Foreign Release) Released 5/28/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Removed the eConfirm sent confirmation status from the list to be excluded from sending

  • (Enhancement)Option to Disable Signatures on Webforms

  • (Enhancement) Send credit card button clicks to URLs instead of setup window

  • Loading the quick paste note edit window would fail if there were no quick paste note categories

  • PaySimple payment note had a couple minor formatting issues

  • Minimizing the progress bar when backing up throws an error.

  • Sirona bridge would crash the program if an invalid path is entered within the sifiledb.ini file.

  • Account module, double clicking an adjustment that was deleted by another user caused an error.

  • Persistent commlogs were saving blank entries when closing OpenDental

18.1.15 (Beta) (US and Foreign Release) Released 5/24/2018
  • (Enhancement) In the Edit Claim window, changed "Finalize Payment" button to "Batch" and "This Claim Only".

  • Show claim received after preference, change from fixed date to rolling date.

  • Default user group security message was missing some information

18.1.14 (Beta) (US and Foreign Release) Released 5/24/2018
  • (Enhancement) In the Edit Claim window, changed the "Finalize Payment" button to "Batch" and "This Claim Only".

  • Insurance Payment (EOB) window would not populate the Amount field sometimes which would warn the user that "Amounts do not match" incorrectly.

  • Switching Open Dental user while patient selected caused an error in the chart module

  • Security Settings, it was possible to move the last user with Security Admin permissions into a group without Security Admin permissions.

  • Task Search window Created column did not match Date/Time Created in Task window

  • Task Search, Date Created search filters didn't filter on actual original creation date.

  • Total amount was not updating in order history

  • UE when closing FormExamSheets from outside the chart module

  • Duplicate entries were created in eServiceSetup WebSched New Pat Hosted URLs

  • Middle tier, creating statements might have caused an unhandled exception.

  • Disabled some eServices due to GDPR Compliance for EU customers.

  • Letter Merge, previewing a letter merge would sometimes throw an error.

  • Middle tier, deleting an appointment could cause an error

  • Insurance Payment (EOB) window, secondary claims popup displays claim date of service.

  • Middle Tier, resetting the AR dashboard would cause an error

  • Middle Tier, merging two discount plans would cause an error

  • Middle Tier, searching for email would cause an error

  • Middle Tier, editing an equipment item would cause an error

  • Middle Tier, Canada, deleting a procedure would cause an error

  • Middle Tier, adding a replication server would cause an error

  • Middle Tier, editing a schedule would cause an error

  • Middle Tier, getting web forms would cause an error

  • Middle Tier, searching for a wiki page would cause an error

  • Middle Tier, restoring a wiki page would cause an error

  • Middle Tier, archiving the database would cause an error

18.1.13 (Beta) (US and Foreign Release) Released 5/22/2018
  • Archives, if the OpenDentalArchive database exists but has no data, there would be an error.

  • Exiting Insurance Payment(EOB) window when viewing a $0 bulk check caused error "'ProcDate' does not belong to table."

  • Account module was showing too many insurance payments for claim when some claimprocs on the claim were received with $0.

18.1.12 (Beta) (US and Foreign Release) Released 5/22/2018
  • (Enhancement)Sync providers when attaching prepayments to payment splits

  • (Enhancement)View Schedules in manage module did not allow users with Schedules permission to edit.

  • Attempting to schedule an Appointment caused an error over middle tier.

  • Printing a statement would result in an error while using middle tier.

18.1.11 (Beta) (US and Foreign Release) Released 5/21/2018
  • (Enhancement)Updated the allocate unearned logic.

  • (Enhancement) Chart module planned appointment grid speed improvement

  • Income transfer payments wouldn't show amounts due to be transferred if received estimate and procedure were different providers.

  • ERA 835s window would error sometimes after clicking Refresh.

  • User Query Sql safety check causes "No longer allowed to send sql directly" error.

  • Show claims received after preference now uses date received instead of service date.

  • Error occurred during installation if the executable file could not be deleted

  • Released User Queries sub menu did not prompt for variables or launch correctly sometimes.

  • Phone map, right-clicking an empty cell caused a UE(Internal Only)

  • Web Sched Verify text and email fields showed line breaks as "\r\n"

  • Web Sched, an error would occur when a date is pre-loaded that is at least a year into the future that shares the same month as the current month.

  • Quick Paste Notes, having no Quick Paste Categories caused errors throughout the program.

  • An error was happening if a user query is attempted while connected over the middle tier.

  • Middle tier, opening the chart module through middle tier caused a UE sometimes.

  • There was a spelling error on the registration form for Open Dental

  • Sheet Printing, Windows 10 update 1803 caused fonts on sheets to be incorrect sometimes.

  • Repeat Charge Tool sometimes did not post procedures when a patient had multiple repeat charges

  • User Edit changes to the currently logged in user were not reflected sometimes.

18.1.10 (Beta) (US and Foreign Release) Released 5/17/2018
  • (Enhancement)Modified Overpaid Proc Warning in Multiple Adjustment window.

  • (Enhancement) WebForms web calls overhaul.

  • Auto Codes, when an autocode condition was EachAdditional, incorrect procedures may have been added

  • WebForms scrolling was limited while a textbox was focused in Safari

  • Sometimes scanning an image would throw an exception

  • Clicking Sign TP in the treatment plan module would sometimes cause an error.

  • Procedure Edit window does not update adjustments grid when adding, editing, or deleting adjustments.

  • Insurance Plan Substitution Code window contains misspellings.

  • Query Variable window errors when typing SHIFT+ENTER in a variable field.

  • OrthoChart Setup Display fields does not add new tab to combobox until reloading Setup window.

  • An error would happen if the pulse was left blank in the vital sign edit window.

  • Transworld, account balances would be incorrect in transaction messages sent to TSI.

  • Letter merge save to image module would sometimes throw an error.

  • Treatment Finder report, deselecting all patients with CTR+mouse click causes an error.

  • Time Card Edit, user could sometimes edit their own time card without permission.

  • Printing payment plans when not using sheets sometimes caused column totals to continue to a second line

  • Clinic window does not allow unselecting single clinic after pressing Select All button.

  • Billing Options window clinic combobox does not default to All when Headquarters is current clinic.

18.1.9 (Beta) (US and Foreign Release) Released 5/15/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Allow setting a completed proc to TP status if sum of attached payments is $0

  • (Enhancement) Web Sched Recall, adding additional logging

  • Auto splitting for payment plans sometimes caused an incorrect unallocated split to appear

  • Extra auto splits could sometimes appear when making a payment on a payment plan

  • Fixed Benefit Insurance Plan %s were not set to 100%

  • Patient Portal hosted payment URL - doesn't populate practice info

  • Tasks, displaying patient tasks when no patient is selected would be slow sometimes.

  • Canada preauth duplicate claimprocs were not properly cleaned up in previous update.

  • Canadian Labs did not behave correctly when attached to multiple preauths sometimes.

  • Treatment Plan module would error while loading sometimes.

18.1.8 (Beta) (US and Foreign Release) Released 5/14/2018
  • (Enhancement)Change Web Sched 'Verify' tab to 'Notify'

  • Web Sched, trying to schedule an appointment for today would fail sometimes.

  • Log in window will show CEMT users who are hidden.

  • The multiple adjustments form showed hidden adjustment types.

  • Completed late appointments did not change color

  • Tasks, send copies to multiple option caused task copies to be marked as new for the sender

  • CEMT, Syncing users with invalid property would cease syncing without any error notifications.

18.1.7 (Beta) (US and Foreign Release) Released 5/11/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Improved usability of "Show all transactions since zero balance".

  • (Enhancement) Modified update request payload.

  • (Enhancement)Patient Portion Uncollected Report executes very slowly on large databases when run for multiple month date ranges.

  • (Enhancement)Toolbar/Module buttons would flicker when hovered over.

  • (Enhancement)Store settings in the FreeDentalConfig.xml when command line arguments are used.

  • Right clicking on grid items with email addresses shows option to follow invalid web link.

  • Patient Tasks tab does not always immediately refresh when selecting a patient.

  • Web sched New Patient 'Launch' header overlaps next column

  • Task Search does not display task list after "In Task List:" in results grid.

  • Future appointments could inconsistently get blocked when trying to set complete

  • Canadian Lab Fees with PreAuth status are causing slowness in Treatment Plan Module.

  • Security setup, the Users Currently Associated list could not be scrolled.

  • User Query results in Human-readable mode does not print patient names for newly created patients.

  • PreAuths, users were sometimes not allowed to delete preauths.

  • The enter button closed the Edit Insurance Payment form preventing users from making multiline notes.

  • Payment plans with attached credits and unattached paysplits did not calculate amount due correctly

  • The kiosk window could be repositioned by the user.

  • Updated the website link in the X-Charge setup window

  • Selecting Employees in the Manage module to View Schedule did not work correctly sometimes.

  • Partial payments for payment plans with unattached credits were removed from outstanding charges

18.1.6 (Beta) (US and Foreign Release) Released 5/10/2018
  • (Enhancement)PaySimple is now fully implemented.

  • (Enhancement)In FormRpAppointments, option to show WebSched ASAP appointments was not available

  • Operatory Web Sched Settings, new operatories were not saving the New Pat Appt Types field.

  • Spell Check could have created duplicate dictionary entries

  • Setting a primary insurance's COB rule to Secondary Medicaid could have caused the writeoff to be incorrect

  • Web Sched Recall - Variable tag (NameFL) should have not been included for WebSched Text.

  • Fixed typo in user permissions list.

  • Payment plans sometimes did not show in the account module when entire family was selected

  • Webforms signatures displayed "invalid" when previewing sheet

  • Appointment edit, creating an appointment could cause the program to not respond.

  • Chart Module, create planned appointment prompt loads an appointment with incorrect appointment length for treatment planned procedures.

  • ASAP list, default width would cut off note column of the grid.

  • (enhancement) PaySimple miscellaneous improvements.

  • Scheduling recalls for recall types without procedure codes could cause an error.

  • Provider P&I report was not showing unearned income not attached to a provider.

  • Canadian eclaims for Pacific Blue Cross were not working due to a recent change in Canadian networks.

  • Recall List window, clicking the Show Conflicting Types checkbox could sometimes result in an error.

  • Outstanding claims report sometimes did not reflect the custom claim tracking status correctly.

18.1.5 (Beta) (US and Foreign Release) Released 5/7/2018 - This version has a conversion script that will prompt an automated backup
  • Unread text count did not take clinics into account

  • Repeat Charge Tool sometimes did not post all of the procedures.

  • Create Planned Appointment warning was popping up too often

  • Insurance aging report would throw an exception sometimes

18.1.4 (Beta) (US and Foreign Release) Released 5/7/2018
  • (Enhancement) No longer allow copying and pasting entire tasklists, only moving.

  • (Enhancement) Allow combo boxes used in custom statement sheets to print/save to PDF

  • The signature box did not gain focus when selected.

  • Recall List single and double click on patients do not function.

  • Mobile Web operatory view, appointments visually didn't match their appointment lengths in their scheduled operatory.

  • Task lists, using cut and paste to move task lists would take a long time

  • eServices Setup, Web Sched New Patient Appts tab did not refresh the Available Times for Patients grid after making changes to the Appointment Types grid.

  • Account module, adding a procedure from quick procs would insert a new line to the procedure in the chart module

18.1.3 (Beta) (US and Foreign Release) Released 5/4/2018
  • (Enhancement) Change carrier filter in Batch Insurance (EOB) window to %carrier%

  • Payment splits with procedures were allowed to be marked as prepayments

  • Available Display Fields for Treatment Plan Module does not include "Allowed".

  • Updating the database would sometimes cause an error for large tables

  • Recall List, right clicking on a Patient with email address as contact method drops down a menu which includes an invalid Web link to the email address.

  • Command Line Arguments used to launch the program were getting saved to the FreeDentalConfig.xml

  • Fee schedule tools caused an error if clinics feature was disabled

  • Released User Queries did not show properly in the sub menu.

18.1.2 (Beta) (US and Foreign Release) Released 5/3/2018
  • (Enhancement) Update statement send status when printed from the Sheet Fill window.

  • Appointments could be created or edited with a status of complete for the current date

  • Appointments for the current date could not be set complete

  • Translation names, some translation names were not set.

  • Commlogs Auto Save preference caused the Communication Item window to not save new information after the initial auto save.

  • Task note Date / Time changes were not being saved

18.1.1 (Beta) (US and Foreign Release) Released 5/3/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Prepayment splits were allowed to not be attached to the original prepayment.

  • (Enhancement)Updated the batch insurance payment instructions.

  • (Enhancement) Option to attach providers to prepayments while fully enforcing payments

  • (Enhancement) eConfirmation/eReminder Setup window Enhancements

  • (Enhancement) Preference for Middle Tier server to store all fees in cache or go to the database for every fee

  • eConnector to retry transactions which failed for db connectivity

  • Commlogs sometimes truncated their text when invalid characters are pasted into them.

  • Chart module UE

  • Copying fee schedules with few fees sometimes gave an error

  • Middle Tier, login locked for failed attempt count when the password was changed with another instance opened

  • Middle Tier Plug-in Example, custom convert scripts for plug-ins are failing with a MySQL authentication error.

  • Alerts Monitor thread would crash the program when the database connection went away somtimes.

  • The Connection Lost window would pop up multiple times

  • Long date format needed to apply to Confirmation List emails and postcards

  • The webschedrecall table would not be accurate if a patient was sent multiple reminders manually

  • When an insurance plan was split and then combined, audit trails may have been corrupted

  • Unit Tests, middle tier tests were failing when IIS was turned off.

  • Patient Select Window, when selecting a patient an error would sometimes occur

  • Appointment module, sometimes an exception would be thrown when an appointment was drawn on the grid

  • An exception would occur if the user canceled the updater during an update

  • Transworld, invalid transaction types were included in the last transaction type filter for guarantors in the sent tab grid

  • Replication, the slave monitor sometimes did not flag that replication had stopped.

  • Outgoing SMS messages were sometimes failing due to the wrong region being set

  • Replication monitor did not work when replicating multiple databases

  • Chart module, refreshing DoseSpot notifications would cause a UE sometimes.

  • Replication environment was allowing unsafe user queries to run on any server instead of just the designated Reporting Server.

  • Perio chart exam with date 01/01/0001 cannot be deleted even with security permission perio chart edit date limitation enabled.

  • If there are no regular users when connecting to a database, an error would occur.

  • Image Module displays a gray box when previewing PDFs when data path set to store images directly in database.

  • Query Request Form, failed validation did not show when the practice phone was invalid.

  • Database archive copies over entire table instead of only copying from archive date

  • Audit trail did not have a minimum size for window

  • Aging Builder window should be re-titled to Custom Aging Report.

  • Transworld, OpenDentalService thread would throw an exception sometimes.

  • Opening and closing the Choose Database window from the program caused a UE

  • Appointments were invisible

  • Texting - Headquarters does not see 'all clinics' by default (after 17.3)

  • Payments, clicking ok or cancel after allocating unearned with "Don't Enforce" threw an error