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Previous Versions
For versions before Version 17.1, please see the Older Versions page.
Version 17.3 bugs
Version 17.2 bugs
Version 17.1 bugs
The following is a list of changes for each build:
Version 17.3 new features listed here
known issues:
OD HQ, it is too easy to claim a VM that someone else has already claimed
eConnector to retry transactions which failed for db connectivity
Allow turning off texting when clinics enabled
Unsubscribe from eService with multiple clinics may not turn off repeat charge
Payment Split Manager, entering the window after paying off a positive adjustment does not allocate the adjustment's split to the adjustment charge sometimes.
Disabling clinics leaves eServices in inconsistent state
Patient Portal, a user can try to send the same webmail multiple times, causing an error.
Electronic Eligibility for Medicaid, Group Number is being required when there is no such thing for Medicaid plans.
When processing a void payment, the splits do not match
(Enhancement)eRx provider on prescriptions belonging to an external provider will now associate to a fixed hidden provider.
Statements, payment plans are incorrectly displaying paid interest as a credit.
eConnector startup can have several minute lag when installing
Insurance Aging report, estimates that should not be considered are being taken into account.
Disabling features from Signup Portal does not work
The copying update files process would sometimes incorrectly identify an error as a max_allowed_packet error.
Fee Cache, hidden fees are causing OOM exceptions for larger offices.
Discount Plans wouldn't create audit trail entry for creating adjustment on completed procedures sometimes.
PPO medical insurance does not use the correct fee when updating fees in the Treatement Plan module
Claim Snapshots get created when canceling out of a new claim.
Graphical Reports, chart options display has a 'decimalPoint' option when it shouldn't.
An appointment type with two of the same procedures does not add them both to the appointment
MobileWeb does not create security log entry when creating appointment
Signup portal does not reassign eServices when user has changed clinic preference
Triana bridge sometimes crashes when it can't access the files needed
17.3.14(beta) not released
Popups, an error would occur when trying to get popups for a patient that no longer exists in the database.
Discount Plans window could throw an error when a discount plan was associated to an invalid adjustment type.
Web Sched ASAP, time slots were not being created when no texts or emails were sent.
Web Sched ASAP History grid would not show any rows when clinics were not enabled.
17.3.13(beta)(foreign) Released 10/16/2017
17.3.13(beta) Released 10/16/2017
Moving an appointment between operatories did not prompt the user to change the fee schedule when the preference "Procedure Fee Update Behavior" was set. As well as incorrectly overriding PPO percentage plan fee schedules.
The Unsent Claims report joined on the clinic table even when clinics were not enabled.
ERAs would write off the whole fee amounts when claim was denied.
Fees.DeleteMany was throwing an unhandled exception when passed an empty list.
Web Sched New Pat was allowing non-numeric values in some of the phone number fields.
Web Sched New Pat, appointment reason combo box was hidden.
No audit trail entry was logged when rigorous accounting preference changed.
Podium was not working sometimes.
E-Claims were sometimes failing if it could not find a corresponding X12.
17.3.12(beta)(foreign) Released 10/13/2017
17.3.12(beta) Released 10/13/2017
CCD Documents, the ethnicity segment defaulted to "Not Hispanic or Latino" even if the patient had their ethnicity set to "None" or "Declined to Specify".
Emailed Statements, 'From' address would be blank if email did not have information entered in the "Address of Sender" field.
When editing a clinic with the "Show Hidden" checkbox checked the edits would sometimes override existing clinics. (rare)
Insurance Verification List would throw an exception if invalid Verification Filters were set.
Changing tasks priority through right click menu would not make a history entry.
Middle Tier, saving changes in the Ortho Chart caused an error.
(Enhancement) Alert Category Edit window no longer enables the OK or Delete button for internal alert categories.
(Enhancement) Adding receipts to payments created from Recurring Charges.
(Enhancement) Internal Call Center Map - Adding new Avail tab
Repeating Charge Tool would sometimes throw a UE.
17.3.11(beta)(foreign) Released 10/11/2017
17.3.11(beta) Released 10/11/2017
(Attempted Fix) Web Forms, changes to sheet defs weren't correctly updating when saving changes from the Sheet Def Edit window.
Failed eConfirms text send does not update appointment status
Group Notes, manually charting a group note treated them as a procedure
Payment window, payment plan interest is counted as unallocated when paid.
(Enhancement) Canadian claim automatically EOB importing ignores plans when "Assignement of Benefits" is checked.
Task reminders of type once were adding future reminder copies when marked done.
ERA window, preauths are no longer considered in ERA status and should not affect finalizing checks.
ERA claim matching now better identifies split claims.
Web Sched ASAP may send text when not ok
(Enhancement) Canadian receive EOBs no longer mark claims and procs received.
Recurring charges, audit trail would list payment amount as $0.00 for payment plan payments
Patient Portal, Login would throw StartIndex error sometimes
Email security permissions were sometimes blocking authorized users from sending emails (extremely rare).
Email compose was causing an error for new email addresses if being accessed from an underprivileged Windows user.
(Enhancement) EOB Claim Details window, you can now print EOB details.
ERA window would sometimes runs out of memory and throw a UE.
EHR, tobacco cessation scale label showed incorrect values.
Sheet Fields sometimes overlap when an empty grid is removed.
ERA Edit window, right clicking attached claims row now allows "Go To Account".
Void payments sometimes gave "Key is not present" error when opening the payment
Module preferences, "Patient Payments allow future dated debits" was worded incorrectly.
Sales Tax Percentage preference was being forced to two decimal places. E.g. 4.166% turned into 4.17%
Renaming an account sometimes caused an error
Graphical Reports, "Reset AR Graphs" button was not showing.
ERAs would duplicate when formatted incorrectly.
(Enhancement) Clinics, user can now move patients to no clinic (HQ).
Enhanced the invalid County warning message.
Message Box, copying the message box would sometimes throw a UE.
(Enhancement)Repeat Charges was allowed to run simultaneously, resulting in duplicates
Kiosk, the print and email button would sometimes be visible in kiosk mode.
17.3.10(beta)(foreign) Released 10/5/2017
17.3.10(beta) Released 10/5/2017
Task List Block Manager window, some tasks are double added, causing blocking conflicts
Task Edit Window, if someone else changed the task the user was stopped from saving the task
Send To Me & Create Commlog, removed marking task done automatically.
The Unsent Claims Report was missing form resize buttons and had right click options that didn't make sense in the given context.
Silently updating did not read the MySQL password correctly.
Edit Claim window, adjusted the total summaries to match the grid columns.
Sheet Fields that overlap each other had the potential to move farther down the sheet than desired.
FormBilling progress bar sometimes did not update the current statement number.
ERA 835s window, double clicking the grid would cause a UE when grid is empty.
Executing a query with a semicolon in the comments required the Command Query permission when it should not have.
Canadian preauths would select wrong procedures sometimes.
(Enhancement) Checkbox to also update writeoffs was not visible.
Image module, accessing the image module would sometimes throw a UE.
Daily Patient Portion Uncollected Report was showing results for all clinics even though the user only had access to one clinic.
eRx button sometimes reported Internet Explorer not installed when it is.
PayConnect recurring charge would occasionally display "A token no longer exists" when trying to process a payment
Web Forms Setup was not accessible in the setup menu and did not require the setup security permission.
Running the Adjustments report when clinics were not enabled displayed incorrect results
(Enhancement) Task control, right click set priority functionality added.
Operatories, add operatory button did not default to the currently selected clinic.
Group Note grid did not show correctly sometimes.
Enhanced the Proc Appt Colors window label.
Payment window, having an amount of 0 wouldn't allow attaching charges using the Pay button.
(Enhancement)ActiveDirectory login only accepted a single LDAP Path format.
Printing the Outstanding Insurance claim report would sometimes run off the page.
Patient search would not show all patients for a specific clinic sometimes.
Removed the show transactions since zero balance checkbox when creating an invoice.
Recall postcards would sometimes break when trying to print preview from recall list.
Ortho Chart would sometimes throw a UE.
Changed Treatment Finder report to use treatment planned date.
Default interval for receiving ins reports did not save after change was made
Sending a text from the ASAP list would give an error stating "Number is not numeric".
(Enhancement)Better error logging of sporadic DirectX Graphics issues.
17.3.9(beta)(foreign) Released 10/2/2017
17.3.9(beta) Released 10/2/2017
Auto Code Prompts, maxillary prompts were never showing from the Chart module.
Mobile Web, unscheduled and planned appointments did not display clearly in the patient's appointment list
DBM method DatesNoZeroes sometimes threw an error
(Enhancement)ERA detach multiple claims in claims paid grid using the Detach Claim button.
Appointments for patient window, switching between family members would sometimes throw a UE.
Insurance Verification List, right-clicking a row would throw an error.
When texting from the ASAP list, the manual text template was not getting picked up
Alert Subscriptions can run out of memory and cause a UE.
Web Sched, sometimes less than 3 months worth of available time slots would be displayed.
ERA edit window was failing to load with error when all claims on the ERA were preauths.
ERA finalize payment button was failing with error when all claims were detached from the ERA.
DBM Tool Recalc Estimates, estimates could be generated for wrong patients and coverage.
Mobile Web had issues scrolling when selecting a patient sometimes.
Changing the time on a workstation and running repeating charges may not add procedures correctly
Completing a void or return was creating a payment with no paysplits
When clicking an insurance payment from the edit claim window and using middle tier the program would throw an exception.
Task edit window's description textbox was too small.
Broken Appointments, error happens when patient has discount plan sometimes.
Canadian labs estimates did not set the date entry correctly sometimes.
Deleting multiple procedures from the treatment plan module would sometimes cause an error.
Time card manage, "Benefits" button was visible when it should not have been.
Insurance Plans, opening insurance information would sometimes throw a UE (rare).
When accessing fees, sometimes the program might give the "Unable to fill fee cache" error
17.3.8(beta)(foreign) Released 9/26/2017
17.3.8(beta) Released 9/26/2017
ERA window, double clicking a row in 'Claims Paid' would cause a UE sometimes.
The progress bar window sometimes caused Open Dental to show behind other applications.
Task Note Edit window, the Auto Note button was not properly anchored
Billing list, statements would sometimes show the wrong dunning message.
When entering a payment if the payment was new and a CC was charged. Clicking the delete button would not void the payment like cancel does.
Loading the Treatment Plan module was slow for large numbers of fees.
(Enhancement) HQ Phones, created a conference room edit and manage window.
Fee Cache throwing null object reference error on middle tier
(Enhancement) Referral Analysis report could not be run as landscape.
(Enhancement) Broken appointmed report showed the title above the report grid instead of the date ran.
(Enhancement)Indices added to claimproc.DateSuppReceived, procedurelog.DateComplete, and patient.SecDateEntry columns.
17.3.7(beta)(foreign) Released 9/22/2017
17.3.7(beta) Released 9/22/2017
Billing, Progress window was using an incorrect layout.
eConfirmations would sometimes create mutliple CommLogs for same patient
ERA finalize button was showing an error message rarely.
ERAs window was loading slowly for large and poorly formatted ERAs.
17.3.6(beta)(foreign) Released 9/21/2017
17.3.6(beta) Released 9/21/2017
Task Reminders, are being created with no notes if they are created from an existing task.
Creating a claim would sometimes throw a UE.
OD HQ only, voicemails older than 30 days were not getting deleted.
Creating a clone patient would sometimes throw a UE.
Payment Plans, reclaculating after clearing the schedule was causing an error
17.3.5(beta)(foreign) Released 9/21/2017
17.3.5(beta) Released 9/21/2017
Splitting an account, payment plans were sometimes not showing correctly.
Query Parser would fail in specific scenarios.
Canadian secondary claims would show error on send when a primary version 04 EOB was missing.
Complex Report Window, Attempting to print without a default printer would cause an error
Task List subscriptions, sometimes tasks are not blocked even though they are in a sub-list a list that is blocked
Ortho, automatically generated claims' 'Months Remaining' field is sometimes incorrect.
Feature Requests window had some anchoring issues.
Insurance, attempting to save a plan tied to a hidden fee schedule would cause an error.
Appointment Module, the highlight when appointments are selected cover over corner elements sometimes.
Changing an appointment status would cause a UE sometimes.
Edit Insurance Plan, user would sometimes be able to edit an insurance plan without permission.
(Enhancement) OD HQ only, changing the colors for Offline Assist and Team Assist on the Call Center Map.
(Enhancement) HQ Phones, conference room reservation timer now counts down instead of up.
17.3.4(beta)(foreign) Released 9/20/2017
17.3.4(beta) Released 9/20/2017
Canadian carrier info was missing for Desjardins Insurance.
Appointments could be created/edited/moved to span multiple days.
Confirmation list, clicked on text but didn't have a text confirmation status, an error window would direct the user to the wrong location
InsVerifyTable would not work as intended sometimes.
The paysplit grid in the payment window would sometimes have rows below the visible area that could not be reached via the scroll bar.
Account Module, limited statements would sometimes include all insurance payments instead of the ones associated to the procedures.
(Enhancement) Appointment view late color won't override completed appointment color.
Insurance payment, the over allocation preference was not adding correctly.
Insurance Plans, clicking the 'label' button would sometimes cause a UE.
Recall list, attempting to send an email would sometimes UE.
Foreign reg keys were getting 'Invalid Key' error
(Enhancement) HQ Phones, conference rooms can now be reserved.
Fixed an issue with DirectX slowness on Windows 10 machines.
In Web Sched Asap list, the fadeaway message box is difficult to see
Dexis Bridge was not working
XDR bridge was not working
17.3.3(beta)(foreign) Released 9/15/2017
17.3.3(beta) Released 9/15/2017
Patient Portal last login field not being set
Secondary insurance wouldn't take into account if a procedure is not covered by primary insurance due to frequency limitation.
Billing List, clicking 'Edit Selected' would sometimes throw an error (rare).
Lock dates, global lock date was sometimes behaving incorrectly.
Procedures, signatures were sometimes being incorrectly invalidated.
Completed procedures with payments attach could be changed to a non-complete procedure status.
eConfirmations and eReminders, the aggregate message was using the Practice Phone and not the Clinic Phone.
DBM AppointmentCompleteWithTpAttached said it had a breakdown when it didn't.
Program Links menu item was in the wrong spot.
Patient payment, opening a payment would sometimes throw a UE.
(Enhancement) 835s now ignore manually detached claims from finalizing payment.
DatabaseMaintenance.DatesNoZeros was missing remoting role check.
(Enhancement) Canadian clearinghouses can now block EOB automatic amount imports.
OD Services were not installing on some servers
Marking a planned appointment as ASAP caused an error.
AutoComm would try to send messages even when HQ server was unavailable
Mobile Web had a blue line displaying vertically on the screen.
Treatment Finder window would UE when 'Amount remaining over' was used.
Statements, transactions since last zero balance would sometimes not get the correct date.
Creating a clone would sometimes throw a UE.
17.3.2(beta)(foreign) Released 9/13/2017
17.3.2(beta) Released 9/13/2017
PaySplits, couldn't have a provider selected and no procedure attached when not in "Enforced" mode.
OD HQ only, adding a phone number caused a UE.
Web Sched ASAP, when clinics were not enabled, sending messages caused an error.
Hitting email send caused OpenDental to freeze.
Tasks, sometime all tasks were blocked instead of specified tasks
OD HQ only, default behavior for overpayments will have a provider and no unearned type (opposite of normal behavior).
Internal, changed Job column to be smaller for tasks.
Web Sched New Pat was allowing non-numeric values in the phone number section.
(Unversioned) Signup Portal didn't fit all of the eServices in the window which caused the grid to not line up correctly.
17.3.1(beta)(foreign) Released 9/12/2017
17.3.1(beta) Released 9/12/2017
Patient Portal, web mail messages would sometimes be fetched incorrectly.
Pasting blockouts, the repeat button didn't check to see if there were existing blockouts when pasting
(Enhancement) EConnector transmit meta data to OD HQ.
Edit claim view ERA button wouldn't locate ERAs which are hard attached.
Long Query Favorites were sometimes cut off when saving.
Email Inbox would sometimes throw an error when no email addresses were set up.
Email Inbox would give an error when closed while downloading email.
Claimsnapshots were getting created with no ClaimType.
Web Sched New Pat, the progress spinner would sometimes not hide itself after finding time slots.
Web Sched New Pat, the date picker would throw an exception when no time slots were available.
Web Sched New Pat, when hitting Schedule Appt there was no validation for if a time slot was selected.
Web Sched Recall, when a time slot wasn't selected a message would be displayed but an attempt to schedule would still happen, causing multiple messages to display.
Insurance Plans, a hidden fee schedule assigned to a plan will appear as "None" in the Insurance Edit Window.
DBM, enhanced the log results for some of the checks.
Dexis bridge would sometimes not pull the correct patient.
Claim Payment, added preference for over allocation.
EOB amounts were off when imported for Canadian claims.
(Enhancement) Expanded drop down width of Pay Tracking in Enter Payment procs grid.
Long procedure notes would get cut off in the progress notes grid.
Improvements to the insurance verification module so as to better verify the amount of time available to verify a patient's insurance.
Pat num was removed from FormLetterMerge and replaced with Patient Name
Planned Appt Tracker and Unscheduled List, Code range filter doesn't correctly filter non-existant codes
Web Sched New Pat, attempted to speed up the time it takes to schedule an appointment.
Canadian eClaims, when importing EOB amounts a UE would occur sometimes.
Convert Script, when insverify and insverifyhist added the DateTimeEntry Column, the value was incorrectly set as blank
Add "force duplicate" function to Recurring Charge List
OpenDentalService would fail to create claimsnapshots.
Refresh task if it was edited by another user while it was open
Canadian claims would associate other procedures to the claim sometimes.
Web Sched New Pat, when displaying the app in an iframe within a website, the app would sometimes disappear on android devices.
Delete button was sometimes in the wrong location within the Auto Note Prompt Edit window.
(Enhancement) Skip button for auto notes would delete the prompt for future edits.
(Enhancement) Setting appointments complete, prompt to change the completed procedures provider.
(Enhancement)Edit claim window now shows original claim identifier.
(Enhancement) When a text is sent to an invalid number, an alert will be created and the patient's Text Message OK status will change to No.
(Enhancement) Added permission for replication setup.
(Enhancement) InsVerifyHist now tracks the user who verified.
ln the Appointment Edit window, sometimes the Family Balance was incorrect.
The vertical scroll bar would sometimes not display properly in multi-select combo boxes.
Added message box to inform users that the Transworld program link is not yet implemented.
Canadian EOBs, carrier issued proc amounts were wrong rarely
Long tasks and commlogs were sometimes being cut off.
(Enhancement) eServices Window would hide behind previously opened Window/program
Canadian EOBs, imported amounts were inncorrect when total payments rows were presen.
Canadian EOB, labs date entry was not correct.
Version 17.2 new features listed here
known issues:
PaySplit Manager, adding splits attached to payment plans to a payment before going into the pay split manager will sometimes cause autosplits to be incorrect.
eConnector to retry transactions which failed for db connectivity
Allow turning off texting when clinics enabled
Unsubscribe from eService with multiple clinics may not turn off repeat charge
Payment Split Manager, entering the window after paying off a positive adjustment does not allocate the adjustment's split to the adjustment charge sometimes.
Disabling clinics leaves eServices in inconsistent state
Patient Portal, a user can try to send the same webmail multiple times, causing an error.
(Enhancement)eRx provider on prescriptions belonging to an external provider will now associate to a fixed hidden provider.
Statements, payment plans are incorrectly displaying paid interest as a credit.
eConnector startup can have several minute lag when installing
Disabling features from Signup Portal does not work
The copying update files process would sometimes incorrectly identify an error as a max_allowed_packet error.
Fee Cache, hidden fees are causing OOM exceptions for larger offices.
Discount Plans wouldn't create audit trail entry for creating adjustment on completed procedures sometimes.
PPO medical insurance does not use the correct fee when updating fees in the Treatement Plan module
Graphical Reports, chart options display has a 'decimalPoint' option when it shouldn't.
An appointment type with two of the same procedures does not add them both to the appointment
MobileWeb does not create security log entry when creating appointment
Signup portal does not reassign eServices when user has changed clinic preference
Triana bridge sometimes crashes when it can't access the files needed
17.2.30 not released
Popups, an error would occur when trying to get popups for a patient that no longer exists in the database.
Discount Plans window could throw an error when a discount plan was associated to an invalid adjustment type.
17.2.29(foreign) Released 10/16/2017
17.2.29 Released 10/16/2017
Dexis bridge would sometimes not pull the correct patient.
ERAs would write off the whole fee amounts when claim was denied.
Podium was not working sometimes.
E-Claims were sometimes failing if it could not find a corresponding X12.
17.2.28(foreign) Released 10/12/2017
17.2.28 Released 10/12/2017
Emailed Statements, 'From' address would be blank if email did not have information entered in the "Address of Sender" field.
When editing a clinic with the "Show Hidden" checkbox checked the edits would sometimes override existing clinics. (rare)
Middle Tier, saving changes in the Ortho Chart caused an error.
17.2.27(foreign) Released 10/11/2017
17.2.27 Released 10/11/2017
(Attempted Fix) Web Forms, changes to sheet defs weren't correctly updating when saving changes from the Sheet Def Edit window.
Failed eConfirms text send does not update appointment status
(Enhancement) Canadian claim automatically EOB importing ignores plans when "Assignement of Benefits" is checked.
Task reminders of type once were adding future reminder copies when marked done.
ERA window, preauths are no longer considered in ERA status and should not affect finalizing checks.
ERA claim matching now better identifies split claims.
(Enhancement) Canadian receive EOBs no longer mark claims and procs received.
Recurring charges, audit trail would list payment amount as $0.00 for payment plan payments
Email security permissions were sometimes blocking authorized users from sending emails (extremely rare).
Email compose was causing an error for new email addresses if being accessed from an underprivileged Windows user.
(Enhancement) EOB Claim Details window, you can now print EOB details.
ERA window would sometimes runs out of memory and throw a UE.
EHR, tobacco cessation scale label showed incorrect values.
Sheet Fields sometimes overlap when an empty grid is removed.
ERA Edit window, right clicking attached claims row now allows "Go To Account".
Module preferences, "Patient Payments allow future dated debits" was worded incorrectly.
Sales Tax Percentage preference was being forced to two decimal places. E.g. 4.166% turned into 4.17%
ERAs would duplicate when formatted incorrectly.
Kiosk, the print and email button would sometimes be visible in kiosk mode.
Insurance Verification List would throw an exception if invalid Verification Filters were set.
17.2.26(foreign) Released 10/5/2017
17.2.26 Released 10/5/2017
Sheet Fields that overlap each other had the potential to move farther down the sheet than desired.
ERA 835s window, double clicking the grid would cause a UE when grid is empty.
Canadian preauths would select wrong procedures sometimes.
Image module, accessing the image module would sometimes throw a UE.
eRx button sometimes reported Internet Explorer not installed when it is.
PayConnect recurring charge would occasionally display "A token no longer exists" when trying to process a payment
Operatories, add operatory button did not default to the currently selected clinic.
Group Note grid did not show correctly sometimes.
Enhanced the Proc Appt Colors window label.
Printing the Outstanding Insurance claim report would sometimes run off the page.
Ortho Chart would sometimes throw a UE.
Default interval for receiving ins reports did not save after change was made
17.2.25(foreign) Released 10/2/2017
17.2.25 Released 10/2/2017
Auto Code Prompts, maxillary prompts were never showing from the Chart module.
DBM method DatesNoZeroes sometimes threw an error
Alert Subscriptions can run out of memory and cause a UE.
DBM Tool Recalc Estimates, estimates could be generated for wrong patients and coverage.
Changing the time on a workstation and running repeating charges may not add procedures correctly
When clicking an insurance payment from the edit claim window and using middle tier the program would throw an exception.
FormBilling progress bar sometimes did not update the current statement number.
Canadian labs estimates did not set the date entry correctly sometimes.
Deleting multiple procedures from the treatment plan module would sometimes cause an error.
Time card manage, "Benefits" button was visible when it should not have been.
Insurance Plans, opening insurance information would sometimes throw a UE (rare).
17.2.24(foreign) Released 9/27/2017
17.2.24 Released 9/27/2017
ERA window, double clicking a row in 'Claims Paid' would cause a UE sometimes.
(Enhancement)ERA detach multiple claims in claims paid grid using the Detach Claim button.
Appointments for patient window, switching between family members would sometimes throw a UE.
When entering a payment if the payment was new and a CC was charged. Clicking the delete button would not void the payment like cancel does.
Web Sched, sometimes less than 3 months worth of available time slots would be displayed.
ERA edit window was failing to load with error when all claims on the ERA were preauths.
ERA finalize payment button was failing with error when all claims were detached from the ERA.
Mobile Web had issues scrolling when selecting a patient sometimes.
17.2.23(foreign) Released 9/22/2017
17.2.23 Released 9/22/2017
Task Reminders, are being created with no notes if they are created from an existing task.
Payment Plans, reclaculating after clearing the schedule was causing an error
ERA finalize button was showing an error message rarely.
ERAs window was loading slowly for large and poorly formatted ERAs.
17.2.22(foreign) Released 9/21/2017
17.2.22 Released 9/21/2017
Canadian secondary claims would show error on send when a primary version 04 EOB was missing.
Complex Report Window, Attempting to print without a default printer would cause an error
Ortho, automatically generated claims' 'Months Remaining' field is sometimes incorrect.
Feature Requests window had some anchoring issues.
Changing an appointment status would cause a UE sometimes.
Edit Insurance Plan, user would sometimes be able to edit an insurance plan without permission.
eConfirmations would sometimes create mutliple CommLogs for same patient
17.2.21(foreign) Released 9/20/2017
17.2.21 Released 9/20/2017
Canadian carrier info was missing for Desjardins Insurance.
Confirmation list, clicked on text but didn't have a text confirmation status, an error window would direct the user to the wrong location
The paysplit grid in the payment window would sometimes have rows below the visible area that could not be reached via the scroll bar.
Account Module, limited statements would sometimes include all insurance payments instead of the ones associated to the procedures.
Insurance Plans, clicking the 'label' button would sometimes cause a UE.
Fixed an issue with DirectX slowness on Windows 10 machines.
Insurance, attempting to save a plan tied to a hidden fee schedule would cause an error.
17.2.20(foreign) Released 9/15/2017
17.2.20 Released 9/15/2017
Patient Portal last login field not being set
Secondary insurance wouldn't take into account if a procedure is not covered by primary insurance due to frequency limitation.
Billing List, clicking 'Edit Selected' would sometimes throw an error (rare).
Lock dates, global lock date was sometimes behaving incorrectly.
Procedures, signatures were sometimes being incorrectly invalidated.
Completed procedures with payments attach could be changed to a non-complete procedure status.
eConfirmations and eReminders, the aggregate message was using the Practice Phone and not the Clinic Phone.
Web Sched New Pat was allowing non-numeric values in the phone number section.
DBM AppointmentCompleteWithTpAttached said it had a breakdown when it didn't.
Appointments could be created/edited/moved to span multiple days.
(Enhancement) 835s now ignore manually detached claims from finalizing payment.
DatabaseMaintenance.DatesNoZeros was missing remoting role check.
(Enhancement) Canadian clearinghouses can now block EOB automatic amount imports.
OD Services were not installing on some servers
17.2.19(foreign) Released 9/13/2017
17.2.19 Released 9/13/2017
Pat num was removed from FormLetterMerge and replaced with Patient Name
Planned Appt Tracker and Unscheduled List, Code range filter doesn't correctly filter non-existant codes
Delete button was sometimes in the wrong location within the Auto Note Prompt Edit window.
(Enhancement)Edit claim window now shows original claim identifier.
ln the Appointment Edit window, sometimes the Family Balance was incorrect.
The vertical scroll bar would sometimes not display properly in multi-select combo boxes.
Added message box to inform users that the Transworld program link is not yet implemented.
Canadian EOBs, carrier issued proc amounts were wrong rarely
(Enhancement) eServices Window would hide behind previously opened Window/program
Canadian EOBs, imported amounts were inncorrect when total payments rows were presen.
Canadian EOB, labs date entry was not correct.
17.2.18(beta)(foreign) Released 9/8/2017
17.2.18(beta) Released 9/8/2017
Email Inbox would sometimes throw an error when no email addresses were set up.
Email Inbox would give an error when closed while downloading email.
Insurance Plans, a hidden fee schedule assigned to a plan will appear as "None" in the Insurance Edit Window.
Canadian claims would associate other procedures to the claim sometimes.
Web Sched New Pat, when displaying the app in an iframe within a website, the app would sometimes disappear on android devices.
17.2.17(beta) Released 9/7/2017
Edit claim view ERA button wouldn't locate ERAs which are hard attached.
Pay Split Edit, selecting no provider nor unearned type would not mark the payment as prepayment when OK was pressed.
Adjustment Edit window, adjustments made for discounts wouldn't show their amount sometimes.
DBM, enhanced the log results for some of the checks.
EOB amounts were off when imported for Canadian claims.
Long procedure notes would get cut off in the progress notes grid.
Web Sched New Pat, attempted to speed up the time it takes to schedule an appointment.
Canadian eClaims, when importing EOB amounts a UE would occur sometimes.
OpenDentalService would fail to create claimsnapshots.
17.2.16(beta)(foreign) Released 9/1/2017
17.2.16(beta) Released 9/1/2017
Claimsnapshots were getting created with no ClaimType.
Web Sched New Pat, the progress spinner would sometimes not hide itself after finding time slots.
Web Sched New Pat, the date picker would throw an exception when no time slots were available.
Web Sched New Pat, when hitting Schedule Appt there was no validation for if a time slot was selected.
Web Sched Recall, when a time slot wasn't selected a message would be displayed but an attempt to schedule would still happen, causing multiple messages to display.
17.2.15(beta)(foreign) Released 8/31/2017
17.2.15(beta) Released 8/31/2017
Users restricted to 30 or more clinics could sometimes select a clinic they should've been restricted from seeing.
Radiology Order List window would throw a UE when using middle tier.
Web Sched New Pat, the Finalize Appt button would re-enable after clicking it sometimes.
Web Sched, changing months on the 31st of a month would skip the next month.
(Enhancement)Web Sched, the date picker now jumps to the first month that has available time slots to choose.
17.2.14(beta)(foreign) Released 8/31/2017
17.2.14(beta) Released 8/31/2017
Ortho, adding an insurance plan to a patient using the "Pick From List" button would not transfer ortho information.
Electronic EOBs window would load slowly sometimes.
Treatment Plan Grid, when creating a new treatment plan sheet, items would potentially overlap
Central Manager, when closing two different CEMT's, the first one closed has its connection changes overwritten by the second.
No message was displayed when attempting to schedule an appointment restricted patient in some areas.
Definition picker, blue color used to indicate previous selections is confusing and will be removed.
(Enhancement) Appointments report can now be sorted and filtered by the date the appointment was created.
When updating OD, a UE was thrown if any files in the update files temp folder was in use.
OD HQ, enhancing Call Center Map
Having a proc note with opening brackets but no closing brackets caused a UE.
Make Recall button did not display the insurance plans on the appointment.
Tooth chart wasn't defaulting to today's date when changing selected teeth.
Recurring Charge List, patients were on the list when they had already been charged that same month.
Patients would be included on super family invoice when "Include in Super Family Billing" was unchecked.
(Enhancement) Aging report, removed complicated writeoff aging options. Now, simply check the age writeoffs check box to age writeoffs.
Setup Wizard, provider edit window would incorrectly give an error about billing providers.
Graphical Reports, A/R report would sometimes not update correctly.
(Enhancement) Hook requests for ContrTreat and ContrAccount ToolBarMain_ButtonClick
Procedure Edit window, adjustments added would have incorrect provider if added after changing procedure's provider.
17.2.13(beta) Released 8/24/2017
17.2.13(beta)(foreign) Released 8/24/2017
Chart module, when coming from the Voice Mail form, an exception was thrown when a local path override was set
FHIR, creating an appointment was prevented by a patient note.
Repeating task lists, when cutting and pasting lists, other lists would disappear
Patient edit window, if using EHR, Race was set as required, a popup appeared asking for race or ethnicity to be entered even if it already was
Database Maintenance, "AppointmentNotTooManyNewLines" was misspelled
Printing Rx would sometimes throw a UE.
New patient report was cutting off the first column when run with "Include address information."
Payment window, when allocating unearned splits aren't created for some procedures sometimes.
Payments, window showing procedures that can be attached to a payment was not always calculating FIFO correctly.
Outstanding insurance report, an error occurred when a user wasn't chosen from the combo box
Payment window, pressing "Delete" instead of "Cancel" on a new payment created an audit trail
Provider Edit window, the wording was incorrect and the window showed hidden provider warning when the provider was already hidden
The Patient Portal button in the EHR set up window navigated to the signup portal in the eservices window instead of the patient portal sub section.
When completing multiple non-procedures in the Chart module the message box displayed an error that was worded incorrectly.
Reports could be accessed if the user didn't have Reports permission but had permission to run any individual report.
Report permissions, "Set All" button would de-select reports for other user groups.
Emails, new outgoing emails would default to the clinic/practice address instead of the user address.
Tracked Planned Appts window would throw a UE sometimes.
Chart Module, textbox below tooth chart sometimes did not save changes.
(Enhancement)Treatment Finder window always selected "All", causing slowness with large databases.
OD HQ only, X-Charge reconcile tool sometimes wouldn't count a payment as missing
(Enhancement) Default billing providers can now be hidden.
Statement Edit Window, when editing a list of statements and cancel was clicked, there was an error
HQ Only, bugs can no longer be made with invalid submitters from the job manager.
(Enhancement) Unscheduled List, optimized loading list.
(Enhancement) Optimized the ASAP List.
Images Module, when having two categories of the same name one category will always be used even if the other is selected.
Waiting room, large offices were experiencing slowness when the "Filter the waiting room based on the selected appointment view" preference was enabled.
eConfirm was being deactivated when internet was intermittent
17.2.12(beta)(foreign) Released 8/16/2017
17.2.12(beta) Released 8/16/2017
Podium bridge didn't correctly save commlog messages
OD HQ only, manually adding eRx repeating charges would not show repeat charge info.
Batch billing, running batch billing would sometimes throw a UE.
Previewing webforms would sometimes throw an error.
Program Links, clicking a program link without a patient selected would sometimes throw an unhandled exception.
Treatment Plans, the tooth chart would be a black box when trying to print a treatment plan with OpenGL graphics.
(Enhancement) New deposits now does not show $0 insurance payments.
Procedure Code List, closing the clinic window would sometimes throws a UE.
Tasks, minor improvements to the speed of refreshing the Tasks control.
Audit trail, added audit trail entry when creating payment from the CC recurring charge tool.
Insurance payment by total sometimes would not allow editing writeoffs.
Tasks, switching to the Main tab was slow sometimes.
Allocating prepayments, the negative allocation split would have the wrong patient sometimes.
Tracked Planne Appointments list, optimized and added filters.
Billing Options window would sometimes throw a UE when loading.
Recall List Setup, enhanced the WebSchedEmail/Text warning message.
(Enhancement) Database Maintenance, enhanced warning message when corrupted files found.
17.2.11(beta)(foreign) Released 8/10/2017
17.2.11(beta) Released 8/10/2017
Changing provider on total insurance payment would cause a UE.
Insurance Plans, viewing an insurance plan via the Plans for Family window without the InsPlanEdit permission would cause an error sometimes.
Insurance Plans, trying to change a subscriber on an insurance plan via the Plans for Family window would cause an error.
Insurance Plans, creating a new plan without the InsPlanEdit permission would leave an orphaned insurance plan in the database.
ODGrid, link detection would sometimes displays non url links.
Replication sync tool would not work sometimes.
Assignment of benefits checkbox could be changed too easily.
Changing ortho information from the account module would not update the Ortho grid on OK click.
Some carrier changes were not being tracked in the insurance edit log.
17.2.10(beta)(foreign) Released 8/9/2017
17.2.10(beta) Released 8/9/2017
Frequency Limitations, overrides would be set to zero sometimes.
Appointment module, update provs on future appointments tool would assign incorrect provider sometimes.
OD HQ, voice mail monitor did not work at our second location
Account module, when the Quick Procs security preference was disabled then enabled, the button would disapear until OD was restarted
Middle Tier, when trying to schedule an appointment, an exception was thrown if appointment scheduling was restricted
Dropbox, trying to email a receipt for a credit card transactions or email a deposit caused a UE.
Payment split window, pressing Edit Anyway and creating an invalid split wouldn't save the fields as selected sometimes.
eReminders/eConfirmations would send in perpetuity if appointment fell before actual Future Day reminder threshold
Tasks being converted to reminders were altering the original task date time. Now a task copy is made instead.
Middle tier, downloading web forms was taking a very long time.
Emailing statements would not mark statement as sent sometimes.
Linux, accessing the edit patient information window would throw a UE sometimes.
When you right clicked a task in the Chart module, chose 'Set Complete' , and clicked 'Cancel' the logic continued unnecessarily.
Time Card edit, did not allow to edit pay period sometimes.
Revealing a clearinghouse password would sometimes throw a UE.
WebSchedNewPatApptTypes definition, users would sometimes not be allowed to delete items.
Generating pay periods would sometimes throw a UE.
Reports permissions did not always restrict access to reports when permission were taken away.
Claim payment, error deleting claim payment when using Linux server.
Appointment edit, frequency limitation checking could cause an error sometimes.
Payment Split edit, changing a prepayment split to having a procedure attached doesn't clear the unearned type sometimes.
17.2.9(beta)(foreign) Released 8/3/2017
17.2.9(beta) Released 8/3/2017
Enhancement introduced in 17.2.6 was causing eConfirm/eReminders to send to same patients in perpetuity in some cases.
17.2.8(beta)(foreign) Released 8/3/2017
17.2.8(beta) Released 8/3/2017
(Enhancement) There is no domain user column show assigned users in the main security window
ITrans, trying to reverse a claim would sometimes mistakenly display "Claims can only be reversed on the day that they were sent".
Clearinghouse ERA reports were sometimes failing to import and were preventing user from sending eclaims.
Clearinghouse ERA report import for manually placed report files was taking longer than needed.
Running an Insurance Credit Card payment would sometimes throw a UE.
OpenDental was timing out when trying to access update service (http://opendentalsoft.com:1942/WebServiceCustomerUpdates/Service1.asmx)
Insurance Plans, dropping a brand new plan would cause database maintenance to create an "UNKNOWN" carrier.
ERAs now allow attaching printed claims with data mismatch.
17.2.7(beta)(foreign) Released 8/2/2017
17.2.7(beta) Released 8/2/2017
The global update fees tool would sometimes set procedure fees differently than the treatment plan module update fees button.
(Enhancement) Canadian Pre-auths with lab procedures did not appear correctly.
Tooth chart sometimes went blank and would not come back without closing and reopening Open Dental.
Treatment plan module, opening and closing a procedure would always load the active treatment plan's procedures into the main grid.
When deleteing a claim, both Ins pay and Writeoff amount were required, making it difficult to delete a newly created claim
Emailing a statement with an invalid date would cause an error
Procedure Edit window sometimes miscalculated the insurance pay amount with regards to annual max
When printed from the chart module, the progress notes grid would not be centered on the page sometimes.
Account module error "Value was either too large or too small for an Int32" sometimes occurred when using replication.
Account module, allocating multiple prepayments would make incorrect transfers sometimes.
New appointments would sometimes show incorrect labcase.
Payment Split Edit window, Edit Anyway button wouldn't allow the split to have Unearned type as well a procedure associated.
The ability to specify whether or not to allow children was added.
Discount plans, creating adjustments when creating completed procedures wouldn't associate the adjustment to the procedure sometimes.
(Enhancement)Added a button to FormSheetFillEdit that sends the current sheet to the Kiosk.
HQ only, in Big Phones settings, selecting a person from the grid would sometimes display the wrong person.
Report Setup, enhanced the permission settings label.
Pre auth claims, procedure insurance estimates were always 0.
Billing Defaults window throws a UE when the ebill table is empty.
Statements, when using sheets and attaching to an email, was a .txt instead of a .pdf
(Enhancement) Web Forms, adding &AFNAB=N will now stop forms from inheriting the first form's name and birthdate.
Sometimes the perio chart would skip implants even when the preference 'Treat Implants as not missing' was selected.
Tools dropdown menu, the "Web Forms" option was one word instead of two
Opening email would sometimes give NullReferenceException
Reseller Portal, multiple registration keys were allowed to be created for the same customer account.
Activate eReminders/eConfirms were not working
Editing messaging buttons did not allow to select "None".
Setup wizard, basic features displayed incorrect text for advanced setup.
(Enhancement) Database Maintenance did not show progress when closing.
17.2.6(beta) Released 7/26/2017
(Enhancement) When sending claims you can block generated message from being saved to txt document.
Attempting to print without a default printer used to cause an error.
Procedures and adjustments would say an invoice was attached after the invoice had been deleted.
Clicking 'OK' when assigned domain users doesn't assign domain users
After opening a PDF and selecting another in the Images module buttons and certain controls in Open Dental would sometimes disappear.
Subscribed task interface did not behave as expected.
(Enhancement) HQ only. Appointment module Employee Schedules grid enhacements.
Web Sched, strict double booking logic was causing the earliest available time slots to not being found sometimes.
Family Module, discount plan option should say "Drop" instead of "Remove"
Chart Module, creating completed procedures with patient having discount plan wouldn't make adjustments sometimes.
Patient Fields, when creating a new patient field a warning about renaming it would show.
EHR, Patient List was no longer accessible when using modified stage 2.
(Enhancement) Send confirmations for appointments that are created too late and miss then future-day confirmation send window.
(Enhancement) Ability to electronically sign PayConnect transactions using a credit card terminal.
Treatment Plan Module, error would occur sometimes when an estimate is marked as "No bill ins"
Appointment Edit window, new appointments did not allow the user to enter appointment fields sometimes.
Proximity OD was improved to be minimizable and to have an icon that changes based on activity.
In the Family module the Billing type column value didn't show if the set billing type was hidden
eService setup was not requiring eServiceSetup permission to modify some fields
Updated wording of missed/cancelled appt menu items.
(Enhancement) Web Sched New Pat, conditionally allow minors to be scheduled.
The description for Procedure N4124 was spelled incorrectly
Clinic setup, did not allow the user to remove the email address.
Command Line, primary keys were being treated as 32-bit integers.
Practice, phone numbers were getting saved to the database with formatting.
(Enhancement) E-Confirmation setup window, adding grid to display which appointment status will be excluded from sending and changing.
Middle Tier, Insurance Overpaid report would throw an exception.
If there is no billing type selected for a patient, a null exception is thrown
The setup wizard would sometimes throw a UE on start.
Canadian eclaims to Pacific Blue Cross can now be reversed.
17.2.5(beta)(foreign) Released 7/14/2017
17.2.5(beta) Released 7/14/2017
Manually deleting a claim caused temporary pay amount and workflow problems
Dropbox API, upgraded to version 4.3
Outputting to file in billing didn't use the correct output path
Group Notes, not allowed to edit group notes when global lock date was enabled sometimes.
When editing a time card, and changing Break to Lunch, the time was added to the user's daily time.
Tigerview bridge birthday format property did not show in program property list.
"Clear all blockouts for day?" appeared twice in blockout Cut-Copy-Paste window.
ODThread.Run() was exiting the thread any time the exception handler was hit. Bug was not present in 17.1, only 17.2.1-17.2.4.
MobileWeb authentication was not allowing login for customers who had previously turned on clinics but had since turned clinics off.
Creating invoice, selecting invoice items would sometimes show incorrect procedures.
17.2.4(beta)(foreign) Released 7/13/2017
17.2.4(beta) Released 7/13/2017
Recurring changes, sending to PayConnect sometimes caused a NullReferenceException.
Unabled to close appointment view due to un-representable DateTime error
Dropbox, trying to email a sheet threw a UE.
Patient Registration sheet caused a UE when tying to email.
(Enhancement) Adding all fields for procedures 11-15 for claim printing.
Local computer login fails with UE when domain login is enabled
Web Sched New Pat, trying to schedule an existing patient was displaying the wrong message.
Recurring charge, when manually marking a payment as a recurring charge the preference to use set the payment date as the transaction date was not considered.
For offices that run aging monthly instead of daily, the setup permission control was being ignored when generating a billing list.
Dropbox, the Claim Form Edit window was downloading the background image too frequently.
Connection lost window was failing with error when the Exit Program button was pushed.
(Enhancement) Web Sched Recall automated reminders, option to sent a small number of reminders at a time.
When generating a billing list aging ran regardless of the calculated aging preference.
Date Sent Orig gets updated incorrectly sometimes.
Refreshing the Family Module took a very long time when there were hundreds of benefits.
eServices fails to send eReminder on Linux installation due to table name.
Carrier edit, the OK and Cancel buttons on the bottom would be partially overlapped sometimes.
Edit Provider, enhanced the message when hiding a provider.
Procedure allocation highlighting won't highlight all paid procedures sometimes.
Frequency Limitations, patients with identical primary and secondary insurances will show procedures as having frequency limitation conflicts sometimes.
Exception message when updating was overly vague
Insurance Plans, appointments could get orphaned when the associated insurance plan was deleted.
(Enhancement) Insurance Plans, not all InsPlanEdit security logs were linked to the corresponding insurance plan that was edited.
17.2.3(beta)(foreign) Released 7/6/2017
17.2.3(beta) Released 7/6/2017
Clearinghouses were having credential authentication errors.
UserQuery, Human readable format sometimes had the wrong category displayed
'Alphabetize Providers' and 'Alphabetize' problems did not state which column was used to alphabetize lists.
Web Sched New Pat, no progress bar was showing when clicking "Make Appointment".
eRx prescription refresh caused error sometimes if patient had a prescription written by a later hidden provider.
P&I report for specific provider sometimes had the wrong provider in subtitle.
Invalid paths could be chosen for Dropbox and SFTP.
HQ only, attempted fix for the job manager power search slowness.
Edit email message window was failing to load with an error if the from address was not a properly formatted email address.
(Enhancement) eServices Setup window now shows progress while loading.
Canadian eclaim trans ref num was sometimes filled with white space.
eRx repeating charges were not showing NPI or ErxAccountId in the procedure note for new procedures.
17.2.2(beta)(foreign) Released 6/30/2017
17.2.2(beta) Released 6/30/2017
Mobile Web, Headquarters was not selectable in the Clinics menu.
Canadian claim acknowlement has a print button that should say preview
Web Sched Recall would not automatically send a second reminder.
Include TreatingDentistProviderID when creating a claim for Reniassance
In FormProcCodes, a non-privileged user wasn't told they couldn't double click proc codes
Pay split edit window, clicking cancel would sometimes preserve changes to fields.
Procedures would sometimes throw the error "Not allowed to delete a procedure that is attached to an insurance payment" even when there were no insurance payments attached.
Payment window was sometimes showing a negative balance when the family balance was 0.
(Enhancement) Adding plugin hooks for referrals
Graphical Reports, Unassigned Clinics and Providers would show as '0'.
Graphical Reports, hiding a series when "All" series were showing would sometimes add or remove incorrect series.
Reports, P&I report by clinic would group the clinic totals incorrectly.
Timecards, employee clock statuses would sometimes be incorrect.
Opening an email when not running as admin could have caused a UE.
Middle Tier, connecting a 17.1 workstation to a 17.2 server would cause an error.
Frequency limitations, procedures would count toward deductable even though the procedure wouldn't be covered by insurance.
Patient field defs, changing a field def's name should warn the user information will be hidden.
(Enhancement) Unhandled exceptions will now provide exact line numbers for quicker debugging.
Middle Tier, clicking and dragging an appointment to a different time, day (in Weekly view), or to the PinBoard would cause an error.
eServices hosted by Open Dental were not validating correctly.
The Edit Insurance Payment window had a group box that was incorrectly labeled as, "Prepaid Insurance Cards" when it should have said "Vitual Credit Card Payment".
'Add Many' for Canadian customers did not change the UI.
Adding the exception type name to unhandled exceptions.
Appointments, creating an appointment would sometimes throw an exception.
eServices, changed all occurrences of "birth date" to "birthdate".
WebSched, changed formatting of the header section.
Emailing confirmations would sometimes show incorrect popup information.
Blockout Cut-Copy-Paste missing last two words in description text
Switching a user on a task did not ask for a password.
17.2.1(beta) Released 6/27/2017
Limited Statements, Insurance Payments by Total would not appear.
Signup Portal, eServices would look like they were still turned on when they were in fact pending to be turned off on the next billing day.
Payments were sometimes not allowing users to correct invalid data.
Enhancement - Deleted clinics could cause concurrency issues
Enhancement - Claim create would show listed numbers instead of primary, secondary, other, or not used insurance.
Bridge to Adstra Imaging
Canadian claim acknowlement has a print button that should say preview
Aging report, when printing in Landscape mode with date last payment, an error would sometimes occur.
Graphical Reports, Unassigned Clinics and Providers would show as '0'.
Graphical Reports, hiding a series when "All" series were showing would sometimes add or remove incorrect series.
Reports, P&I report by clinic would group the clinic totals incorrectly.
Timecards, employee clock statuses would sometimes be incorrect.
(Enhancement) Ability to block text messages from certain phone numbers
The Edit Insurance Payment window had a group box that was incorrectly labeled as, "Prepaid Insurance Cards" when it should have said "Vitual Credit Card Payment".
'Add Many' for Canadian customers did not change the UI.
Emailing confirmations would sometimes show incorrect popup information.
Blockout Cut-Copy-Paste missing last two words in description text
Switching a user on a task did not ask for a password.
Version 17.1 new features listed here
known issues:
eConnector to retry transactions which failed for db connectivity
Allow turning off texting when clinics enabled
Unsubscribe from eService with multiple clinics may not turn off repeat charge
Disabling clinics leaves eServices in inconsistent state
eConnector startup can have several minute lag when installing
Signup portal does not reassign eServices when user has changed clinic preference
17.1.41 not released
17.1.40(foreign) Released 10/16/2017
17.1.40 Released 10/16/2017
Podium was not working sometimes.
17.1.39(foreign) Released 10/12/2017
17.1.39 Released 10/12/2017
(Attempted Fix) Web Forms, changes to sheet defs weren't correctly updating when saving changes from the Sheet Def Edit window.
OD Services were not installing on some servers
When editing a clinic with the "Show Hidden" checkbox checked the edits would sometimes override existing clinics. (rare)
17.1.38(foreign) Released 9/13/2017
17.1.38 Released 9/13/2017
The vertical scroll bar would sometimes not display properly in multi-select combo boxes.
17.1.37(foreign) Released 9/8/2017
17.1.37 Released 9/8/2017
Users restricted to 30 or more clinics could sometimes select a clinic they should've been restricted from seeing.
Radiology Order List window would throw a UE when using middle tier.
Pay Split Edit, selecting no provider nor unearned type would not mark the payment as prepayment when OK was pressed.
Mobile Web, the appointment length of an appointment would sometimes be incorrect.
Canadian claims would associate other procedures to the claim sometimes.
17.1.36(foreign) Released 8/31/2017
17.1.36 Released 8/31/2017
Ortho, adding an insurance plan to a patient using the "Pick From List" button would not transfer ortho information.
Definition picker, blue color used to indicate previous selections is confusing and will be removed.
17.1.35(foreign) Released 8/30/2017
17.1.35 Released 8/30/2017
eConfirm was being deactivated when internet was intermittent
Central Manager, when closing two different CEMT's, the first one closed has its connection changes overwritten by the second.
Having a proc note with opening brackets but no closing brackets caused a UE.
Make Recall button did not display the insurance plans on the appointment.
Tooth chart wasn't defaulting to today's date when changing selected teeth.
EHR, running Measure Calc report would throw a UE.
Recurring Charge List, patients were on the list when they had already been charged that same month.
Patients would be included on super family invoice when "Include in Super Family Billing" was unchecked.
Procedure Edit window, adjustments added would have incorrect provider if added after changing procedure's provider.
17.1.34(foreign) Released 8/24/2017
17.1.34 Released 8/24/2017
Chart module, when coming from the Voice Mail form, an exception was thrown when a local path override was set
FHIR, creating an appointment was prevented by a patient note.
Repeating task lists, when cutting and pasting lists, other lists would disappear
Database Maintenance, "AppointmentNotTooManyNewLines" was misspelled
Printing Rx would sometimes throw a UE.
Allocating prepayments, the negative allocation split would have the wrong patient sometimes.
Payment window, when allocating unearned splits aren't created for some procedures sometimes.
Payments, window showing procedures that can be attached to a payment was not always calculating FIFO correctly.
Provider Edit window, the wording was incorrect and the window showed hidden provider warning when the provider was already hidden
Emails, new outgoing emails would default to the clinic/practice address instead of the user address.
Chart Module, textbox below tooth chart sometimes did not save changes.
Images Module, when having two categories of the same name one category will always be used even if the other is selected.
Waiting room, large offices were experiencing slowness when the "Filter the waiting room based on the selected appointment view" preference was enabled.
17.1.33(foreign) Released 8/16/2017
17.1.33 Released 8/16/2017
Batch billing, running batch billing would sometimes throw a UE.
Treatment Plans, the tooth chart would be a black box when trying to print a treatment plan with OpenGL graphics.
(Enhancement) New deposits now does not show $0 insurance payments.
Procedure Code List, closing the clinic window would sometimes throws a UE.
Audit trail, added audit trail entry when creating payment from the CC recurring charge tool.
Insurance payment by total sometimes would not allow editing writeoffs.
Billing Options window would sometimes throw a UE when loading.
(Enhancement) Database Maintenance, enhanced warning message when corrupted files found.
17.1.32(foreign) Released 8/10/2017
17.1.32 Released 8/10/2017
Changing provider on total insurance payment would cause a UE.
Insurance Plans, viewing an insurance plan via the Plans for Family window without the InsPlanEdit permission would cause an error sometimes.
Insurance Plans, trying to change a subscriber on an insurance plan via the Plans for Family window would cause an error.
Insurance Plans, creating a new plan without the InsPlanEdit permission would leave an orphaned insurance plan in the database.
ODGrid, link detection would sometimes displays non url links.
Changing ortho information from the account module would not update the Ortho grid on OK click.
17.1.31(foreign) Released 8/9/2017
17.1.31 Released 8/9/2017
Frequency Limitations, overrides would be set to zero sometimes.
Middle Tier, when trying to schedule an appointment, an exception was thrown if appointment scheduling was restricted
Dropbox, trying to email a receipt for a credit card transactions or email a deposit caused a UE.
Payment split window, pressing Edit Anyway and creating an invalid split wouldn't save the fields as selected sometimes.
Middle tier, downloading web forms was taking a very long time.
Emailing statements would not mark statement as sent sometimes.
When you right clicked a task in the Chart module, chose 'Set Complete' , and clicked 'Cancel' the logic continued unnecessarily.
Time Card edit, did not allow to edit pay period sometimes.
WebSchedNewPatApptTypes definition, users would sometimes not be allowed to delete items.
Generating pay periods would sometimes throw a UE.
Claim payment, error deleting claim payment when using Linux server.
Appointment edit, frequency limitation checking could cause an error sometimes.
Payment Split edit, changing a prepayment split to having a procedure attached doesn't clear the unearned type sometimes.
17.1.30(foreign) Released 8/3/2017
17.1.30 Released 8/3/2017
Clearinghouse ERA reports were sometimes failing to import and were preventing user from sending eclaims.
Clearinghouse ERA report import for manually placed report files was taking longer than needed.
Running an Insurance Credit Card payment would sometimes throw a UE.
OpenDental was timing out when trying to access update service (http://opendentalsoft.com:1942/WebServiceCustomerUpdates/Service1.asmx)
Insurance Plans, dropping a brand new plan would cause database maintenance to create an "UNKNOWN" carrier.
17.1.29(foreign) Released 8/3/2017
ITrans, trying to reverse a claim would sometimes mistakenly display "Claims can only be reversed on the day that they were sent".
17.1.28(foreign) Released 8/2/2017
17.1.28 Released 8/2/2017
Chart Module, creating completed procedures with patient having discount plan wouldn't make adjustments sometimes.
Tooth chart sometimes went blank and would not come back without closing and reopening Open Dental.
Treatment plan module, opening and closing a procedure would always load the active treatment plan's procedures into the main grid.
Emailing a statement with an invalid date would cause an error
Procedure Edit window sometimes miscalculated the insurance pay amount with regards to annual max
When printed from the chart module, the progress notes grid would not be centered on the page sometimes.
Account module error "Value was either too large or too small for an Int32" sometimes occurred when using replication.
Account module, allocating multiple prepayments would make incorrect transfers sometimes.
Payment Split Edit window, Edit Anyway button wouldn't allow the split to have Unearned type as well a procedure associated.
Statements, when using sheets and attaching to an email, was a .txt instead of a .pdf
Sometimes the perio chart would skip implants even when the preference 'Treat Implants as not missing' was selected.
Opening email would sometimes give NullReferenceException
Editing messaging buttons did not allow to select "None".
(Enhancement) Database Maintenance did not show progress when closing.
17.1.27(foreign) Released 7/25/2017
17.1.27 Released 7/25/2017
After opening a PDF and selecting another in the Images module buttons and certain controls in Open Dental would sometimes disappear.
Group Notes, not allowed to edit group notes when global lock date was enabled sometimes.
MobileWeb authentication was not allowing login for customers who had previously turned on clinics but had since turned clinics off.
Creating invoice, selecting invoice items would sometimes show incorrect procedures.
Web Sched, strict double booking logic was causing the earliest available time slots to not being found sometimes.
EHR, Patient List was no longer accessible when using modified stage 2.
Treatment Plan Module, error would occur sometimes when an estimate is marked as "No bill ins"
eService setup was not requiring eServiceSetup permission to modify some fields
The description for Procedure N4124 was spelled incorrectly
Command Line, primary keys were being treated as 32-bit integers.
Middle Tier, Insurance Overpaid report would throw an exception.
17.1.26(foreign) Released 7/14/2017
17.1.26 Released 7/14/2017
Recurring changes, sending to PayConnect sometimes caused a NullReferenceException.
Dropbox API, upgraded to version 4.3
Unabled to close appointment view due to un-representable DateTime error
Dropbox, trying to email a sheet threw a UE.
Patient Registration sheet caused a UE when tying to email.
Web Sched New Pat, trying to schedule an existing patient was displaying the wrong message.
For offices that run aging monthly instead of daily, the setup permission control was being ignored when generating a billing list.
Dropbox, the Claim Form Edit window was downloading the background image too frequently.
Connection lost window was failing with error when the Exit Program button was pushed.
When generating a billing list aging ran regardless of the calculated aging preference.
Date Sent Orig gets updated incorrectly sometimes.
eServices fails to send eReminder on Linux installation due to table name.
Edit Provider, enhanced the message when hiding a provider.
Frequency Limitations, patients with identical primary and secondary insurances will show procedures as having frequency limitation conflicts sometimes.
Exception message when updating was overly vague
Insurance Plans, appointments could get orphaned when the associated insurance plan was deleted.
(Enhancement) Insurance Plans, not all InsPlanEdit security logs were linked to the corresponding insurance plan that was edited.
17.1.25(foreign) Released 7/6/2017
17.1.25 Released 7/6/2017
Web Sched New Pat, no progress bar was showing when clicking "Make Appointment".
P&I report for specific provider sometimes had the wrong provider in subtitle.
Invalid paths could be chosen for Dropbox and SFTP.
(Enhancement) eServices Setup window now shows progress while loading.
Canadian eclaim trans ref num was sometimes filled with white space.
17.1.24(foreign) Released 7/3/2017
17.1.24 Released 7/3/2017
Web Sched Recall would not automatically send a second reminder.
Pay split edit window, clicking cancel would sometimes preserve changes to fields.
Procedures would sometimes throw the error "Not allowed to delete a procedure that is attached to an insurance payment" even when there were no insurance payments attached.
Payment window was sometimes showing a negative balance when the family balance was 0.
Frequency limitations, procedures would count toward deductable even though the procedure wouldn't be covered by insurance.
Patient field defs, changing a field def's name should warn the user information will be hidden.
The Edit Insurance Payment window had a group box that was incorrectly labeled as, "Prepaid Insurance Cards" when it should have said "Vitual Credit Card Payment".
'Add Many' for Canadian customers did not change the UI.
'Alphabetize Providers' and 'Alphabetize' problems did not state which column was used to alphabetize lists.
eServices, changed all occurrences of "birth date" to "birthdate".
WebSched, changed formatting of the header section.
Emailing confirmations would sometimes show incorrect popup information.
Switching a user on a task did not ask for a password.
eRx prescription refresh caused error sometimes if patient had a prescription written by a later hidden provider.
17.1.23 Released 6/27/2017
Patient Portal was storing too many cc tokens
Treatment Plan Sheet, text in Note was sometimes outside of the note box.
Enhancement, disabled editing certain paysplit fields when attached to a procedure.
Restoring a database with a version mismatch would sometimes throw a UE.
Canceling an existing payment with a successful credit card transactions created an audit trail entry with the wrong type.
In FormClaimPrint, when BillingDentist was inserted the provider IsNotPerson wasn't considered
Discount Plans, when accessing a Discount Plan from the Family Module instead of the Delete option it should be Drop.
Web Sched Recall, demo header information format was slightly different than when connected to a database.
Labels in Blockout Cut-Copy-Paste tool don't match expected functionality.
Opening the ERA window from the Manage Module sometimes caused a UE.
EHR, Clinical summaries were missing from the dashboard in Modified Stage 2
Daily Procedures Report window can throw UE when 'Grouped By Procedure Code' is checked
Creating a claim for an ortho procedure at the same time as someone modifying an insurance would sometimes throw an exception.
Open Dental would sometimes not force close when it needed to.
17.1.22(beta)(foreign) Released 6/22/2017
17.1.22(beta) Released 6/22/2017
Passwords are not being saved as strong if Require Strong Passwords is not enabled.
Web Sched, updated demo names.
Recall Synch, large databases can run out of memory when running a full recall synch.
eRx secondary provider NPI is no longer required if the user also has an employee associated.
eRx role is now always set to provider role if user has provider associated, even when employee also associated.
Editing or deleting time card entries would not update affect employee status
ERAs and 277 reports imported from clearinghouses were slow to import for very large reports.
Patient merge warning message contained a misspelled word.
Updated the appointment table documentation.
Dropping a secondary insurance sometimes created extra primary insurance estimates.
Patient Portal Access, changed to only require patients State if US customer.
Mobile Web, the patient select view would sometimes display remnants of an old search.
EHR Modified Stage 2 Dashboard had incorrect descriptions for Secure Messaging.
Discount Plans, when setting a procedure complete that has had its fee manually changed, the adjustment created would be incorrect sometimes.
Signature box, ESign button was visible when it shouldn't be sometimes.
Wiki dialog box had a mispelling when trying to delete a column
Bridge to NewTom NNT.
Bridge to i-Dixel.
Sheet Fill edit window controls would sometimes overlap.
Viewing an email would sometimes throw a UE.
Enhancement - Deleted clinics could cause concurrency issues
The Web Sched Text Message template would sometimes provide a broken link.
Enhancement - Claim create would show listed numbers instead of primary, secondary, other, or not used insurance.
Bridge to Adstra Imaging
Claim Forms, added ClaimIdentifier as a claim form field.
An error would sometimes occur when refreshing the cache in a middle tier environment.
Enhancement, password hashing for middle tier environments has been moved to the middle tier server.
17.1.21(beta) Released 6/13/2017
Sheet Printing, UE when creating a PDF of a sheet with a Static Text that utilizes the font MS PGothic.
In the Provider Production and Income report, when "All Providers" was checked, the report didn't include providers that were hidden from reports.
After running DBM, printing the info only printed garbage characters
Insurance Payments, can sometimes be created without permissions
Fees, Audit trails could get added without any database changes.
"Show Graphical Tooth Chart" preference has been deprecated
Mobile Web, dropdown arrow would sometimes do nothing.
eRx, Hidden providers can no longer use eRx features.
In the Edit Electronic Benefit Request window, clicking Out of Network would sometimes give the error "Index outside the bounds of the array".
In the Appointment Edit window, the "Use UCR Fee" preference wasn't used to calculate payment
Patient Clones, turning on the clone feature while in the Family module would cause an error.
The Vital Signs tab in patient medical information didn't correctly refresh when EHR was disabled
17.1.20(beta)(foreign) Released 6/9/2017
17.1.20(beta) Released 6/9/2017
Using Public Health without EHR, there were no options besides Declined to Specify for race and ethinicity.
OD HQ, XCharge reconcile tool would not import a transaction that has been approved and voided within the same minute.
Appointments, deleting procedures from the chart module would incorrectly update the attached appointment's procedure description.
Web Sched recall, users were able to select automatic texting with improper recall settings.
Recall sync would sometimes throw an object not set to an instance of an object error.
Sheets, static text field InsFreqBW, InsFreqExams, and InsFreqPanoFMX wouldn't display accurate information sometimes.
Select procedures window, adjustments and insurance payments were not being taken into account.
Select procedures window, procedures that had been explicitly paid off were inaccessible.
Browser emulation mode was not being set for Signup Portal
Middle Tier, running the Treatment Plan presentation report would cause a UE.
Chart module, charting procedures with "arch" treatment area using the "OK" button when the the codes don't have auto codes set up would cause an error.
Reports, some reports will throw an error when attempting to export to a txt file.
Detaching procedures on a planned appointment would sometimes not detach.
17.1.19(beta) Released 6/7/2017
PayConnect EMV receipts were not printing the signature line.
Canceling out of a new insurance plan after adding an adjustment caused UE.
Deleting group notes would cause an error sometimes.
Student list in dental school requirements window is too long
Billing Options window would sometimes throws a UE when loading.
ERA edit window, Finalize Payment button would show incorrect popup information sometimes.
ERA selection window would sometimes throws an UE when loading.
X-Charge Token Tool would have an error sometimes.
Account Module, adding procedures wouldn't use co-pay fee schedule fees sometimes.
Image Module, mounts items did not immediately respond to some image tools
When entering referrals, the Referring Provider was not being saved.
Radiology Order List window would sometimes loads wrong procedures.
Edit Insurance Plan, OK button was improperly anchored.
Treatment Plan Sheets, Canadian phone numbers did not show formatting
Enhancement - Updated preference 'Do not allow different procedure and claim procedure providers' to not automate sync when received.
Imaging, added logs for when certain preferences changed
Date Sent Original added as option to Outstanding Claims report.
17.1.18(beta) Released 6/5/2017
In the Referred Procedure Tracking window, the date boxes wouldn't format typed dates correctly.
Edit Clearinghouse window, Allow ERA Download checkbox would not behave correctly sometimes.
Pay periods, users were able to click ok without generating pay periods
Entering fees for a provider or clinic and then changing the fee schedule to Global would use the incorrect fee.
Est. Patient Portion being miscalculated when submitting partial or supplemental ins. payments to a claim
Users were sometime able to edit an InsPlan without InsPlan edit permission.
Enhancement to Claim Error Code, added a description field to the definition setup.
Medical window Vital Signs tab would not show.
Default claim note would duplicate for PreAuths
Chart Module, 'Print Day for Hospitals' sometimes appeared when hospitals were turned off.
No Link to PracticeByNumbers in Reports page
OD HQ, popups were popping up behind tasks created from the voicemails window.
17.1.17(beta)(foreign) Released 5/31/2017
17.1.17(beta) Released 5/31/2017
Insurance Plans, users without the InsPlanEdit permission could combine plans.
Task Control blocked popups when docked to the right and shrunk to min size.
Sending a Web Sched recall reminder could have caused the # of Reminders value to be inaccurate
Frequency Limitations, procedures would show as having frequency limitation conflict when it shouldn't
Payment Plans, treatment completed amount would not be updated when an attached procedure is changed from complete to a different status.
Treatment Plans, the discount plan column couldn't be renamed.
Treatment Plans, procedures could have incorrect fee due to patients having hidden fee schedule.
Logging in through middle tier was case sensative
Central Manager, connection status wouldn't be saved sometimes.
Electronic billing, deleting a statement would sometimes cause an empty file to be sent
Appointment module, updating providers for appointments in an operatory would not allow you if the operatory selected didn't match the currently selected clinic.
Mobile Web, appointments were not flexing correctly
Edit insurance payment window prepaid groupbox was visible when both payment methods were disabled for selected clinic.
Recurring charges, with the RecurringChargesUseTransDate preference turned on, charges at the end of the month could have been missed.
Account Module, procedure text description would show writeoffs incorrectly sometimes.
Supplemental payments with negative writeoffs wouldn't show in the Account Module.
Eclaims format 5010 for subscriber clones was treating the claim as a dependent claim.
Patient Portal, birthdate picker was showing up behind the popup.
Patient Portal, the account grid wasn't showing up in Firefox.
Web Sched, TCP query parameters were being removed from every URL.
When an A/R report was run, the clinics it was run against was not shown
User Edit window Alert Subs tab, radiology alert was improperly named.
OD HQ, attempt to prevent techs from unwittingly stealing tasks from each other.
Web Sched, demo mode was showing weird time slots.
17.1.16(beta)(foreign) Released 5/24/2017
17.1.16(beta) Released 5/24/2017
Problems,would sometimes throw a UE when an invalid problem was attached to a patient.
The eServices Setup window was able to open the Recall Setup form, which in turn opened a new instance of the eServices Setup window. This continued in a never ending loop.
PaySplit select window, unallocated payment splits wouldn't show up for selection sometimes.
Global update fee tool would take a long time to run for large databases.
DBM for missing treatment plans, TreatPlanOrphanedProcTps.
Ortho, Auto Ortho Claims grid would not take user-specified banding procedures into account when displaying banding date.
Mobile Web, scrolling was disabled sometimes.
Copying to clipboard sometimes threw UE
Claimsnapshots sometimes did not get created when they should have.
Enum values from the database were not getting converted correctly sometimes (very rare).
Middle Tier, loading the Images module with Dropbox enabled would throw an error sometimes.
Recurring charges attached to payment plans were undercharging when the payment plan due now is less than the repeat charge amount
17.1.15(beta)(foreign) Released 5/19/2017
17.1.15(beta) Released 5/19/2017
Auto Ortho Procedures, preference to block payments on ortho claims was not functioning.
Radiology alert menu was improperly named.
Tasks, if the task is an Appointment type and in a user's inbox, the task couldn't be sent back to an Appointment task list.
Insurance edit window, selecting a filing code would sometimes cause an error.
Procedures, changing provider on procedure would not prompt to change provider on paysplit.
Charting codes with arches would sometimes recommend changing the code needlessly.
Outstanding Insurance Report, resizing the window would sometimes cause problems.
Chart module, in the Show tab the filter checkboxes were enabled when in treatment plan mode which was misleading.
When enabling and then disabling clinics, eConfirms and eReminders would sometimes not send.
Opening a document that has been deleted on another workstations would cause UE.
HQ only, escalation setup would sometimes throw a UE.
When adding then canceling a prodecure to an appointment, the time the procedure took remained on the appointment schedule graphic.
Treatment Plans, printing with discount plans would show Pri Ins and Sec Ins columns instead of DPlan column.
Kiosks will no longer stop processing signals due to inactivity.
Cloud Image Store, incorrect credentials would cause the program to hard crash
Definitions, the Discount Type definitions were added back to the list even though they were deprecated.
Treatment Finder date wouldn't include the date since in TP Date Since field.
Treatment Finder Report would sometimes throw an exception when opening.
17.1.14(beta)(foreign) Released 5/16/2017
17.1.14(beta) Released 5/16/2017
Form clinic edit, UI alignment and ordering fixed.
Treatment Finder Report,added the ability to filter by clinics.
Chart Module, progress notes' clinics showed long description instead of the abbreviation.
Texting, would lose access to commlogs if commlogs were deleted.
Recurring charge tool was not showing the correct charge amount for payment plans sometimes
Apex secondary eclaim amounts paid by primary insurance enhanced.
Ortho Chart signatures were sometimes incorrectly becoming invalid.
Finance Charge Report, attempting to sort by name would throw a UE.
Discount Plans, deleting a plan from the Family Module would cause an error sometimes.
Supplies window, some controls were anchored incorrectly.
Insurance Plan Edit window would throw an exception when clicking OK if another user merged the plan while the current user was editing it.
Payment Splits, when attaching procedures, procedures paid by adjustments would still display as options.
Appointment Module, Operatories were sometimes coloring incorrectly when switching Appt Views.
Enhancement to sheets, added new static fields to pull from selected clinic.
Canadian eclaims containing manual total payment before sent would send incorrectly, rare.
Printing statement for a patient that has nothing on their account would throw UE.
Group notes, creating a group note would cause a UE.
Paysplit manager was allowing income transfers to have a non-zero total.
Laboratory Turnaround, the tab order was incorrect.
17.1.13(beta)(foreign) Released 5/11/2017
17.1.13(beta) Released 5/11/2017
Enhancement, added security permission for stopping users from editing EO and EC procedures.
Frequency limitations, when Routine Preventive category is hidden an error would occur.
Payment Splits, when using the pay split manager and adding a manual split the payment date used today's date instead of the date of the payment.
Payment splits, when using the pay split manager and creating a manual split, the procedure date was 01/01/0001 instead of the payment date.
Account Module, ledger grid will sometimes move unnecessarily when the module is refreshed.
Procs not billed to insurance report, procedures from patients without insurance would sometimes show.
Middle Tier, opening the Pay Split Manager would throw UE
Canadian claims, error would occur when attempting to send a claim sometimes.
Adding document table to DateNoZeros DBM.
FHIR, querying the Location resource by name would return an error.
Show Mobile Sync was not doing anything.
Web Sched recall reminders were not able to be resent manually in some circumstances.
OD HQ only, add all procedures to a new credit card
Appointment Types, procedures were not being automatcially attached to appointments.
Attempted fix, Insurance Frequency Checking would throw an exception regarding a null object within CheckFrequency() sometimes.
HQ only, enhanced escalation list navigation and fixed minor bug.
17.1.12(beta)(foreign) Released 5/5/2017
17.1.12(beta) Released 5/5/2017
Claimprocs, claimproc provider dropdown window would sometimes display the incorrect provider.
Middle Tier, speed improvements to the Treatment Plan module
Broken Appointment Procedures were always setting the provider to the provider associated to the appointment.
InnoDB Tool was not working with MySQL 5.6.
Open Dental would occasionally crash when closing the Recall List.
OD HQ only, added new escalation tab and proximity icons.
ERA 835s window status was being cut off sometimes and other filter enhancements.
Finalizing insurance payments, always set payment date to today's date.
Claimsnapshots, non-primary claimprocs were getting included when creating claimsnapshots.
Single patient statements would sometimes list the balance forward in a separate guarantor account grid instead of at the top of the main grid.
17.1.11(beta)(foreign) Released 5/4/2017
17.1.11(beta) Released 5/4/2017
Kiosks, when in Simple Mode, the list of sheets for a patient would always be blank.
Email Inbox, navigating to the inbox sometimes threw a UE.
Images were being saved to the Open Dental install directory if the image folder became inaccessible.
Quick Proc Add buttons on appointments were sometimes saving unattached procedures as attached
Payment plans, credits grid didn't take discounts into account for treatment planned procedures.
Images, hidden lock files could cause phantom images to show up in the images module.
Procedures, added detailed messages to pop up when a procedure is about to be updated with an invalid CodeNum.
Claim Notes would duplicate sometimes.
17.1.10(beta) Released 5/2/2017
Ortho Chart Signature, was using too much patient information to validate.
Discount plans weren't accessible from the Lists drop down menu.
Discount Plans, delete button was not visible.
Sales tax adjustment type, when hidden, would prevent the preferences window from closing if another isn't chosen.
Treatment finder report, date since was not working correctly.
Edit Definition window was always showing the eReminders group box.
Insurance Verification List window would throw an exception when trying to assign verifications or set the verify status.
Insurance Plans, old claim procedure estimates were changing when dropping the insurance plan associated to the claim.
Opening the schedule day edit window would sometimes throw a UE
Adding default statuses for Recall Status Texted and Recall Status Texted/Emailed
Electronic Billing, EDS was always prompting the user with "Billing Defaults Output Path value is invalid".
17.1.9(beta)(foreign) Released 5/1/2017
17.1.9(beta) Released 5/1/2017
Outstanding Insurance Report, Claim Error column and DateStat column were switched.
Ortho, banding procedures weren't being taken into account when setting the NextClaimDate
Wiki Lists, changing one column header width will change all other column headers with the same name.
Global update fee tool reported success in a message box with a misspelled word.
Canadian Claims, clicking on a 'Total Payment' row would cause an UE.
Sheets, Internal Sheets would sometimes show up blank.
eRx provider selection was sometimes wrong when refreshing prescriptions if the server clock was incorrect.
Insurance Estimates, concurrency issues would sometimes occur when multiple users were adding or deleting estimates for the same procedure at the same time.
Recall list, clicking the Web Sched button would display an error sometimes
17.1.8(beta)(foreign) Released 4/27/2017
17.1.8(beta) Released 4/27/2017
Changing an account name would not update existing splits
Display Fields, account module balance column was cut off sometimes.
Supply inventory, included instructions to remove uncertainty about saving supplies.
Commlogs, when one is deleted and a user attempts to open it prior to refreshing the chart module, an error would occur.
Add many patients, a user without insurance plan edit permission could change carrier information by selecting pre-existing suggestions.
Treatment plans, grid headers were sometimes blank when viewing/printing treatment plans.
Procedures Report, procs for hidden providers were not included when run for all providers in grouped mode.
Adding a column to a wiki list would cause UE
Discount plans could be changed without Insurance Plan Edit permission.
ERA claim association for printed claims was not working.
Appointment module, when switching between Day and Week view operatories would be missing sometimes.
Reports, user clinic restrictions are not working for some reports in rare cases.
CEMT, syncing new usergroups would fail sometimes.
Schedules, clinic filter did not filter out operatories assigned to other clinics.
Adding new methods for AppointmentDeleted.
Using the appointment type prompt did not set the patient's date first visit
Recall syncing for all patients would take a long time for very large databases.
Signup Portal, the More Settings tab was not saving changes.
Recall list, the Web Sched button would sometimes count special types as non-special
Treatment plans, printing with clinics disabled after being enabled would continue to displaying the clinic information in the heading.
Importing patient forms, check boxes were not importing correctly
Headquarters Enhancement, added graph button to the schedule window.
Headquarters Enhancement, changed the sort order for the schedule.
Plugin hook for FormLabCase
OD HQ only, voice mail enhancements
Patient Portal, there was an error when sending Web Mail
17.1.7(beta) Released 4/21/2017
Treatment Plan Presentation Statistics report would sometimes cause databases to lock up.
Images module, image categories would expand by default when they should have been collapsed sometimes.
Enhancement, confirmation statuses for appointments can now stop eReminders from being sent.
17.1.6(beta)(foreign) Released 4/20/2017
17.1.6(beta) Released 4/20/2017
Several grids that had a right click menu would have the original menu items removed if the row that was right clicked on contained a URL or Wiki link.
Treatment Plan sheets' output fields would sometimes not show.
Definitions window was showing the short version of the category names.
Appointments with ClinicNum 0 were not receiving Confirmation Requests
Switching between daily and weekly view and clicking on an operatory header would cause UE
Tasks weren't expanding or contracting based on the user's default selected behavior sometimes.
eConfirmations, the setup window couldn't be closed if the eConfirmation status was hidden.
Edit Claim Procedure window, users without Insurance Payment Edit permission could get around it by changing the payment's status.
eService menu bar was not applying style.
Web Sched New Pat, return url query parameter was being removed from the url.
Web Sched New Pat, auto tabbing for birthdate and phone number would happen too often.
Creating a payment for a patient payment plan had too many clicks.
The Wikilist search functionality was considering spaces after words entered.
Mobile Web, the search button was too small on iOS.
eConfirms were being sent outside of the auto send hours
eConfirms were able to be confirmed twice
Ortho chart signatures were not working with drop down lists
ODGrid, link detection was enabled in Web Forms Setup and Web Sched New Pat.
Web Apps with Login Views, checking 'Remember User Name' was not working after closing the browser session.
Claim Identifier would not get populated correctly when claims were created using the Procedures Not Billed to Insurance report.
Kiosks, background would sometimes not turn white to cover information on screen.
Reports - Daily permission description wasn't accurate.
Service manager, add button wouldn't work if there was a service named "OpenDent" already.
Quick Procs, adding procedures would not use the patient's default clinic.
Repeating charge procedures wouldn't use patient's primary provider sometimes.
Web Forms, patients were able to click the Submit button repeatedly which would submit "duplicate" forms.
Deposits could be created with no payments attached.
Database Maintenance, removed check, sent claims with received claimprocs attached is allowed as claims can be resent after being received.
When editing messages in Setup Confirmation form the title was misleading
Closing the Ins Plan windows was taking a long time on Middle Tier
Recall and confirmation available replacement tags were incorrect
Enhancement, presented treatment production report now runs faster on larger databases.
Clicking "Web Sched" would bring user to Web Sched setup window instead of signup portal when Web Sched was not enabled
Web Apps would log users out of the app without warning when using the browser refresh button (fixes desktop only).
Discount Plans, are using $0 fees when a fee has not been specified in the fee schedule.
ClaimSnapshots, duplicate claimsnapshots would be created if a procedure had multiple estimates for the same insurance plan.
Require suggested auto code was not being fully enforced
Web Apps, the last row of a grid with a vertical scroll bar was partially visible sometimes.
17.1.5(beta)(foreign) Released 4/13/2017
17.1.5(beta) Released 4/13/2017
Web Sched template [DueDate] was inserting a time not a date
MobileWeb, password textbox for iOS was half of the size as the username textbox.
Internal Sheets, a blank page would be printed for sheet types that did not have a custom sheet.
Definition, making changes to any Image Category definition would sometimes not display correctly.
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if a patplan was being edited at the same time.
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if subscribers were being moved to the insurance plan.
eServices Setup window, the signup tab was not large enough.
eServices drop down, clicking MobileWeb didn't open the MobileWeb setup tab.
Edit Clearinghouse window, switching the selected Clinic would cause a UE.
Mobile Web, Clinic had " ( ) " in the menu option when a clinic has not been selected yet
Web Sched was missing 2nd email template
Web Sched New Pat, the header sometimes didn't match the theme color.
Procedures were preventing teeth from being hidden sometimes
Merging patients would cause multiple insurance plans to have the same ordinal
Incomplete Procedure Notes report showed incorrect international tooth number
eService Web Applications were not unregistering popup handlers sometimes.
Middle Tier, using Dropbox would throw a UE when accessing sheets
Ortho chart, enhanced header when printing.
Ortho Chart Setup, hiding an ortho chart tab would sometimes throw a UE.
Middle Tier, opening the Unscheduled List would cause a UE.
17.1.4(beta)(foreign) Released 4/10/2017
17.1.4(beta) Released 4/10/2017
Secondary insurance estimate with carveout with deductible were calculating incorrectly
Collapsing or uncollapsing tasks sometimes didn't work as expected.
Enabling PayConnect would sometimes hide the PayConnect button within the payment window.
Claim Payments, trying to delete a claim payment would cause an error for Linux servers.
Credit Card Recurring Charges window would not load due to an invalid DateTime format sometimes.
Frequency Limitations, patients with multiple insurance plans with frequency limitations would have the most restrictive limitation apply to treatment planned procedures.
17.1.3(beta)(foreign) Released 4/7/2017
17.1.3(beta) Released 4/7/2017
Clicking "More" in the appointment search panel when there are no openings would cause UE.
Creating PreAuth would sometimes not set the correct Place of Service.
Ortho Chart, unable to edit auto notes sometimes.
Sending claims, unable to submit claims sometimes when using clinics.
Payment Splits, detaching and attaching procedures wouldn't attach the correct one sometimes.
PatientLetters (sheets) by clinic feature temporarily removed.
Printing claims from Manage,Send Claims window would sometimes not allow users to print multiple copies.
Appointment Module, moving appointments wouldn't stay sometimes.
User task lists, +/- column was too wide.
Security window, Reports Daily permission description was misleading.
Ortho Auto Proc/Claim Generator would create claims for the wrong insurance plan.
Provider on claim procedures attached to claims could be changed.
Benefits window would sometimes show simplified view when it should have shown the non-simplified view.
Selecting items in the account module would sometimes highlight multiple unrelated items.
Wiki page edits weren't always saving as a draft when closing Open Dental.
Unscheduled TP procedures were showing as complete on the graphical tooth chart
Adding Many family members would not check insurance edit permission when adding insurance
Opening pay plan window when using random primary keys would cause UE.
Web Sched New Pat, demo mode wasn't allowing users to schedule fake appointments.
Schedules, the last employee in the list would not appear if the list was too long.
Web Sched New Pat, the header wasn't showing after booking an appointment.
Having a hidden clinic caused UE in Patient Select window
Edit Claim window, Canadian tab would show when not in Canada.
ERA 835 Claim Select window, you could not select a pre-auth sometimes.
User Query, query results would show blank sometimes.
Evaluation Definitions window, adding a new definition would throw a UE.
Ortho Auto Tool, claim identifier and claim fee were not getting populated correctly.
Tooth chart, saving to images would capture the wrong part of the screen in very rare circumstances.
Unearned Income Report header would show incorrectly sometimes.
Enhancement, added permission to allow users to change provider on claim procedures attached to claims.
Enhancement, added audit trail logging for when users change provider on a claim procedure attached to a claim.
Enhancement, added preference to stop procedures from forcing their provider onto claim procedures that are attached to a claim.
17.1.2(beta)(foreign) Released 4/1/2017
17.1.2(beta) Released 4/1/2017
Appointments, were not allowing times to be changed after being scheduled.
17.1.1(beta) Released 3/31/2017
Messaging Buttons, up to 40 messaging buttons can be setup and are now scrollable.
Dropbox email and claim attachment functionality was incomplete
Dropbox statement functionality was incomplete
Dropbox wiki functionality was incomplete
FHIR, Patient.deceasedDateTime was named incorrectly
Claim Note would sometimes create too many new lines
Creating a statement would sometimes throw an exception
Middle Tier, could not change Graphics on a workstation after updating to 16.3
Sheets, NoBillIns was getting confused with NoBilling
Claims would populate with an insurance estimate of -1 sometimes.
Paysplits, were not allowing users to create income transfers if a procedure was attached.
Appointment Edit, closing the window wouldn't check frequency conflicts sometimes.
Pay Split Edit, the provider set when loading the window with an old split would be None sometimes.
Users without Edit Claim permission were not able to scroll down on the procedure's grid in the Edit Claim Window.
Update button was sometimes greyed out even if the Update Notification Time is in the past.
Middle tier, using Dropbox would cause UE.
"All" dropdown item in Appt View Edit window should have read "Headquarters" for customers using clinics.
Procedure Codes' default claim notes were not being copied over to preauths.
Enhancement, treatment plan now always uses sheets for printing.
EDS clearinghouse, now allows user to download 835 with reports.
Middle Tier, finalizing an insurance payment would throw a UE.
HQ Only, clicking an employee of status "OnWay" on the big phone map should set them back to "Available."
Phones, Clock-in button wasn't correctly updating phone panel sometimes.
Process prepaid cards for insurance payments.