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Previous Versions
For versions before Version 16.4, please see the Older Versions page.
Version 17.2 bugs
Version 17.1 bugs
Version 16.4 bugs
The following is a list of changes for each build:
Version 17.2 new features listed here
known issues:
PaySplit Manager, adding splits attached to payment plans to a payment before going into the pay split manager will sometimes cause autosplits to be incorrect.
Deactivate subsequent keys from reseller portal if on same account
Fee cache is excessively refreshing.
Dropbox, emailing a PayConnect or XCharge receipt causes a UE.
Oracle fails to upgrade sometimes.
HQ cannot specify charge amount per clinic in Signup Portal
eConnector to retry transactions which failed for db connectivity
Allow turn off texting when clinics enabled
Unsuscribe from eService with multiple clinics may not turn off repeat charge
Pasting blockouts, the repeat button didn't check to see if there were existing blockouts when pasting
Patient edit window, if using EHR and race was entered in the combo box, a popup appeared asking for race or ethnicity to be entered.
Database Maintenance, "AppointmentNotTooManyNewLines" was mis-spelled
Edit claim view ERA button must locate ERAs which are hard attached.
Payments, window showing procedures that can be attached to a payment is not always calculating FIFO correctly.
Outstanding insurance report, an error occurred when a user wasn't chosen from the combo box
Payment window, pressing "Delete" instead of "Cancel" on a new payment created an audit trail
Provider Edit window, the wording was incorrect and the window showed hidden provider warning when the provider was already hidden
When completing multiple non-procedures in the Chart module the message box displays an error that is worded incorrectly.
Patient Portal, clicking cancel on a payment does not take you to the right window.
Family module, the language dropdown's default value is incorrect
Reports could be accessed if the user didn't have Reports permission but had permission to run any individual report.
Report permissions, "Set All" button would de-select reports for other user groups.
Emails, new outgoing emails would default to the clinic/practice address instead of the user address.
Patient Portal last login field not being set
Chart Module, textbox below tooth chart sometimes does not save changes.
17.2.13(beta) not released
Chart module, when coming from the Voice Mail form, an exception was thrown when a local path override was set
FHIR, creating an appointment was prevented by a patient note.
Repeating task lists, when cutting and pasting lists, other lists would disappear
Printing Rx would sometimes throw a UE.
New patient report was cutting off the first column when run with "Include address information."
Payment window, when allocating unearned splits aren't created for some procedures sometimes.
The Patient Portal button in the EHR set up window navigated to the signup portal in the eservices window instead of the patient portal sub section.
Tracked Planned Appts window would throw a UE sometimes.
17.2.12(beta)(foreign) Released 8/16/2017
17.2.12(beta) Released 8/16/2017
Podium bridge didn't correctly save commlog messages
OD HQ only, manually adding eRx repeating charges would not show repeat charge info.
Batch billing, running batch billing would sometimes throw a UE.
Previewing webforms would sometimes throw an error.
Program Links, clicking a program link without a patient selected would sometimes throw an unhandled exception.
Treatment Plans, the tooth chart would be a black box when trying to print a treatment plan with OpenGL graphics.
(Enhancement) New deposits now does not show $0 insurance payments.
Procedure Code List, closing the clinic window would sometimes throws a UE.
Tasks, minor improvements to the speed of refreshing the Tasks control.
Audit trail, added audit trail entry when creating payment from the CC recurring charge tool.
Insurance payment by total sometimes would not allow editing writeoffs.
Tasks, switching to the Main tab was slow sometimes.
Allocating prepayments, the negative allocation split would have the wrong patient sometimes.
Tracked Planne Appointments list, optimized and added filters.
Billing Options window would sometimes throw a UE when loading.
Recall List Setup, enhanced the WebSchedEmail/Text warning message.
(Enhancement) Database Maintenance, enhanced warning message when corrupted files found.
17.2.11(beta)(foreign) Released 8/10/2017
17.2.11(beta) Released 8/10/2017
Changing provider on total insurance payment would cause a UE.
Insurance Plans, viewing an insurance plan via the Plans for Family window without the InsPlanEdit permission would cause an error sometimes.
Insurance Plans, trying to change a subscriber on an insurance plan via the Plans for Family window would cause an error.
Insurance Plans, creating a new plan without the InsPlanEdit permission would leave an orphaned insurance plan in the database.
ODGrid, link detection would sometimes displays non url links.
Replication sync tool would not work sometimes.
Assignment of benefits checkbox could be changed too easily.
Changing ortho information from the account module would not update the Ortho grid on OK click.
Some carrier changes were not being tracked in the insurance edit log.
17.2.10(beta)(foreign) Released 8/9/2017
17.2.10(beta) Released 8/9/2017
Frequency Limitations, overrides would be set to zero sometimes.
Appointment module, update provs on future appointments tool would assign incorrect provider sometimes.
OD HQ, voice mail monitor did not work at our second location
Account module, when the Quick Procs security preference was disabled then enabled, the button would disapear until OD was restarted
Middle Tier, when trying to schedule an appointment, an exception was thrown if appointment scheduling was restricted
Dropbox, trying to email a receipt for a credit card transactions or email a deposit caused a UE.
Payment split window, pressing Edit Anyway and creating an invalid split wouldn't save the fields as selected sometimes.
eReminders/eConfirmations would send in perpetuity if appointment fell before actual Future Day reminder threshold
Tasks being converted to reminders were altering the original task date time. Now a task copy is made instead.
Middle tier, downloading web forms was taking a very long time.
Emailing statements would not mark statement as sent sometimes.
Linux, accessing the edit patient information window would throw a UE sometimes.
When you right clicked a task in the Chart module, chose 'Set Complete' , and clicked 'Cancel' the logic continued unnecessarily.
Time Card edit, did not allow to edit pay period sometimes.
Revealing a clearinghouse password would sometimes throw a UE.
WebSchedNewPatApptTypes definition, users would sometimes not be allowed to delete items.
Generating pay periods would sometimes throw a UE.
Reports permissions did not always restrict access to reports when permission were taken away.
Claim payment, error deleting claim payment when using Linux server.
Appointment edit, frequency limitation checking could cause an error sometimes.
Payment Split edit, changing a prepayment split to having a procedure attached doesn't clear the unearned type sometimes.
17.2.9(beta)(foreign) Released 8/3/2017
17.2.9(beta) Released 8/3/2017
Enhancement introduced in 17.2.6 was causing eConfirm/eReminders to send to same patients in perpetuity in some cases.
17.2.8(beta)(foreign) Released 8/3/2017
17.2.8(beta) Released 8/3/2017
(Enhancement) There is no domain user column show assigned users in the main security window
ITrans, trying to reverse a claim would sometimes mistakenly display "Claims can only be reversed on the day that they were sent".
Clearinghouse ERA reports were sometimes failing to import and were preventing user from sending eclaims.
Clearinghouse ERA report import for manually placed report files was taking longer than needed.
Running an Insurance Credit Card payment would sometimes throw a UE.
OpenDental was timing out when trying to access update service (http://opendentalsoft.com:1942/WebServiceCustomerUpdates/Service1.asmx)
Insurance Plans, dropping a brand new plan would cause database maintenance to create an "UNKNOWN" carrier.
ERAs now allow attaching printed claims with data mismatch.
17.2.7(beta)(foreign) Released 8/2/2017
17.2.7(beta) Released 8/2/2017
The global update fees tool would sometimes set procedure fees differently than the treatment plan module update fees button.
(Enhancement) Canadian Pre-auths with lab procedures did not appear correctly.
Tooth chart sometimes went blank and would not come back without closing and reopening Open Dental.
Treatment plan module, opening and closing a procedure would always load the active treatment plan's procedures into the main grid.
When deleteing a claim, both Ins pay and Writeoff amount were required, making it difficult to delete a newly created claim
Emailing a statement with an invalid date would cause an error
Procedure Edit window sometimes miscalculated the insurance pay amount with regards to annual max
When printed from the chart module, the progress notes grid would not be centered on the page sometimes.
Account module error "Value was either too large or too small for an Int32" sometimes occurred when using replication.
Account module, allocating multiple prepayments would make incorrect transfers sometimes.
New appointments would sometimes show incorrect labcase.
Payment Split Edit window, Edit Anyway button wouldn't allow the split to have Unearned type as well a procedure associated.
The ability to specify whether or not to allow children was added.
Discount plans, creating adjustments when creating completed procedures wouldn't associate the adjustment to the procedure sometimes.
(Enhancement)Added a button to FormSheetFillEdit that sends the current sheet to the Kiosk.
HQ only, in Big Phones settings, selecting a person from the grid would sometimes display the wrong person.
Report Setup, enhanced the permission settings label.
Pre auth claims, procedure insurance estimates were always 0.
Billing Defaults window throws a UE when the ebill table is empty.
Statements, when using sheets and attaching to an email, was a .txt instead of a .pdf
(Enhancement) Web Forms, adding &AFNAB=N will now stop forms from inheriting the first form's name and birthdate.
Sometimes the perio chart would skip implants even when the preference 'Treat Implants as not missing' was selected.
Tools dropdown menu, the "Web Forms" option was one word instead of two
Opening email would sometimes give NullReferenceException
Reseller Portal, multiple registration keys were allowed to be created for the same customer account.
Activate eReminders/eConfirms were not working
Editing messaging buttons did not allow to select "None".
Setup wizard, basic features displayed incorrect text for advanced setup.
(Enhancement) Database Maintenance did not show progress when closing.
17.2.6(beta) Released 7/26/2017
(Enhancement) When sending claims you can block generated message from being saved to txt document.
Attempting to print without a default printer used to cause an error.
Procedures and adjustments would say an invoice was attached after the invoice had been deleted.
Clicking 'OK' when assigned domain users doesn't assign domain users
After opening a PDF and selecting another in the Images module buttons and certain controls in Open Dental would sometimes disappear.
Subscribed task interface did not behave as expected.
(Enhancement) HQ only. Appointment module Employee Schedules grid enhacements.
Web Sched, strict double booking logic was causing the earliest available time slots to not being found sometimes.
Family Module, discount plan option should say "Drop" instead of "Remove"
Chart Module, creating completed procedures with patient having discount plan wouldn't make adjustments sometimes.
Patient Fields, when creating a new patient field a warning about renaming it would show.
EHR, Patient List was no longer accessible when using modified stage 2.
(Enhancement) Send confirmations for appointments that are created too late and miss then future-day confirmation send window.
(Enhancement) Ability to electronically sign PayConnect transactions using a credit card terminal.
Treatment Plan Module, error would occur sometimes when an estimate is marked as "No bill ins"
Appointment Edit window, new appointments did not allow the user to enter appointment fields sometimes.
Proximity OD was improved to be minimizable and to have an icon that changes based on activity.
In the Family module the Billing type column value didn't show if the set billing type was hidden
eService setup was not requiring eServiceSetup permission to modify some fields
Updated wording of missed/cancelled appt menu items.
(Enhancement) Web Sched New Pat, conditionally allow minors to be scheduled.
The description for Procedure N4124 was spelled incorrectly
Clinic setup, did not allow the user to remove the email address.
Command Line, primary keys were being treated as 32-bit integers.
Practice, phone numbers were getting saved to the database with formatting.
(Enhancement) E-Confirmation setup window, adding grid to display which appointment status will be excluded from sending and changing.
Middle Tier, Insurance Overpaid report would throw an exception.
If there is no billing type selected for a patient, a null exception is thrown
The setup wizard would sometimes throw a UE on start.
Canadian eclaims to Pacific Blue Cross can now be reversed.
17.2.5(beta)(foreign) Released 7/14/2017
17.2.5(beta) Released 7/14/2017
Manually deleting a claim caused temporary pay amount and workflow problems
Dropbox API, upgraded to version 4.3
Outputting to file in billing didn't use the correct output path
Group Notes, not allowed to edit group notes when global lock date was enabled sometimes.
When editing a time card, and changing Break to Lunch, the time was added to the user's daily time.
Tigerview bridge birthday format property did not show in program property list.
"Clear all blockouts for day?" appeared twice in blockout Cut-Copy-Paste window.
ODThread.Run() was exiting the thread any time the exception handler was hit. Bug was not present in 17.1, only 17.2.1-17.2.4.
MobileWeb authentication was not allowing login for customers who had previously turned on clinics but had since turned clinics off.
Creating invoice, selecting invoice items would sometimes show incorrect procedures.
17.2.4(beta)(foreign) Released 7/13/2017
17.2.4(beta) Released 7/13/2017
Recurring changes, sending to PayConnect sometimes caused a NullReferenceException.
Unabled to close appointment view due to un-representable DateTime error
Dropbox, trying to email a sheet threw a UE.
Patient Registration sheet caused a UE when tying to email.
(Enhancement) Adding all fields for procedures 11-15 for claim printing.
Local computer login fails with UE when domain login is enabled
Web Sched New Pat, trying to schedule an existing patient was displaying the wrong message.
Recurring charge, when manually marking a payment as a recurring charge the preference to use set the payment date as the transaction date was not considered.
For offices that run aging monthly instead of daily, the setup permission control was being ignored when generating a billing list.
Dropbox, the Claim Form Edit window was downloading the background image too frequently.
Connection lost window was failing with error when the Exit Program button was pushed.
(Enhancement) Web Sched Recall automated reminders, option to sent a small number of reminders at a time.
When generating a billing list aging ran regardless of the calculated aging preference.
Date Sent Orig gets updated incorrectly sometimes.
Refreshing the Family Module took a very long time when there were hundreds of benefits.
eServices fails to send eReminder on Linux installation due to table name.
Carrier edit, the OK and Cancel buttons on the bottom would be partially overlapped sometimes.
Edit Provider, enhanced the message when hiding a provider.
Procedure allocation highlighting won't highlight all paid procedures sometimes.
Frequency Limitations, patients with identical primary and secondary insurances will show procedures as having frequency limitation conflicts sometimes.
Exception message when updating was overly vague
Insurance Plans, appointments could get orphaned when the associated insurance plan was deleted.
(Enhancement) Insurance Plans, not all InsPlanEdit security logs were linked to the corresponding insurance plan that was edited.
17.2.3(beta)(foreign) Released 7/6/2017
17.2.3(beta) Released 7/6/2017
Clearinghouses were having credential authentication errors.
UserQuery, Human readable format sometimes had the wrong category displayed
'Alphabetize Providers' and 'Alphabetize' problems did not state which column was used to alphabetize lists.
Web Sched New Pat, no progress bar was showing when clicking "Make Appointment".
eRx prescription refresh caused error sometimes if patient had a prescription written by a later hidden provider.
P&I report for specific provider sometimes had the wrong provider in subtitle.
Invalid paths could be chosen for Dropbox and SFTP.
HQ only, attempted fix for the job manager power search slowness.
Edit email message window was failing to load with an error if the from address was not a properly formatted email address.
(Enhancement) eServices Setup window now shows progress while loading.
Canadian eclaim trans ref num was sometimes filled with white space.
eRx repeating charges were not showing NPI or ErxAccountId in the procedure note for new procedures.
17.2.2(beta)(foreign) Released 6/30/2017
17.2.2(beta) Released 6/30/2017
Mobile Web, Headquarters was not selectable in the Clinics menu.
Canadian claim acknowlement has a print button that should say preview
Web Sched Recall would not automatically send a second reminder.
Include TreatingDentistProviderID when creating a claim for Reniassance
In FormProcCodes, a non-privileged user wasn't told they couldn't double click proc codes
Pay split edit window, clicking cancel would sometimes preserve changes to fields.
Procedures would sometimes throw the error "Not allowed to delete a procedure that is attached to an insurance payment" even when there were no insurance payments attached.
Payment window was sometimes showing a negative balance when the family balance was 0.
(Enhancement) Adding plugin hooks for referrals
Graphical Reports, Unassigned Clinics and Providers would show as '0'.
Graphical Reports, hiding a series when "All" series were showing would sometimes add or remove incorrect series.
Reports, P&I report by clinic would group the clinic totals incorrectly.
Timecards, employee clock statuses would sometimes be incorrect.
Opening an email when not running as admin could have caused a UE.
Middle Tier, connecting a 17.1 workstation to a 17.2 server would cause an error.
Frequency limitations, procedures would count toward deductable even though the procedure wouldn't be covered by insurance.
Patient field defs, changing a field def's name should warn the user information will be hidden.
(Enhancement) Unhandled exceptions will now provide exact line numbers for quicker debugging.
Middle Tier, clicking and dragging an appointment to a different time, day (in Weekly view), or to the PinBoard would cause an error.
eServices hosted by Open Dental were not validating correctly.
The Edit Insurance Payment window had a group box that was incorrectly labeled as, "Prepaid Insurance Cards" when it should have said "Vitual Credit Card Payment".
'Add Many' for Canadian customers did not change the UI.
Adding the exception type name to unhandled exceptions.
Appointments, creating an appointment would sometimes throw an exception.
eServices, changed all occurrences of "birth date" to "birthdate".
WebSched, changed formatting of the header section.
Emailing confirmations would sometimes show incorrect popup information.
Blockout Cut-Copy-Paste missing last two words in description text
Switching a user on a task did not ask for a password.
17.2.1(beta) Released 6/27/2017
Limited Statements, Insurance Payments by Total would not appear.
Signup Portal, eServices would look like they were still turned on when they were in fact pending to be turned off on the next billing day.
Payments were sometimes not allowing users to correct invalid data.
Enhancement - Deleted clinics could cause concurrency issues
Enhancement - Claim create would show listed numbers instead of primary, secondary, other, or not used insurance.
Bridge to Adstra Imaging
Canadian claim acknowlement has a print button that should say preview
Aging report, when printing in Landscape mode with date last payment, an error would sometimes occur.
Graphical Reports, Unassigned Clinics and Providers would show as '0'.
Graphical Reports, hiding a series when "All" series were showing would sometimes add or remove incorrect series.
Reports, P&I report by clinic would group the clinic totals incorrectly.
Timecards, employee clock statuses would sometimes be incorrect.
(Enhancement) Ability to block text messages from certain phone numbers
The Edit Insurance Payment window had a group box that was incorrectly labeled as, "Prepaid Insurance Cards" when it should have said "Vitual Credit Card Payment".
'Add Many' for Canadian customers did not change the UI.
Emailing confirmations would sometimes show incorrect popup information.
Blockout Cut-Copy-Paste missing last two words in description text
Switching a user on a task did not ask for a password.
Version 17.1 new features listed here
known issues:
Deactivate subsequent keys from reseller portal if on same account
Dropbox, emailing a PayConnect or XCharge receipt causes a UE.
Oracle fails to upgrade sometimes.
HQ cannot specify charge amount per clinic in Signup Portal
eConnector to retry transactions which failed for db connectivity
Allow turn off texting when clinics enabled
Unsuscribe from eService with multiple clinics may not turn off repeat charge
Patient edit window, if using EHR and race was entered in the combo box, a popup appeared asking for race or ethnicity to be entered.
Database Maintenance, "AppointmentNotTooManyNewLines" was mis-spelled
Payments, window showing procedures that can be attached to a payment is not always calculating FIFO correctly.
Patient Portal, clicking cancel on a payment does not take you to the right window.
Emails, new outgoing emails would default to the clinic/practice address instead of the user address.
Patient Portal last login field not being set
Chart Module, textbox below tooth chart sometimes does not save changes.
17.1.34 not released
Chart module, when coming from the Voice Mail form, an exception was thrown when a local path override was set
FHIR, creating an appointment was prevented by a patient note.
Repeating task lists, when cutting and pasting lists, other lists would disappear
Printing Rx would sometimes throw a UE.
Allocating prepayments, the negative allocation split would have the wrong patient sometimes.
Payment window, when allocating unearned splits aren't created for some procedures sometimes.
17.1.33(foreign) Released 8/16/2017
17.1.33 Released 8/16/2017
Batch billing, running batch billing would sometimes throw a UE.
Treatment Plans, the tooth chart would be a black box when trying to print a treatment plan with OpenGL graphics.
(Enhancement) New deposits now does not show $0 insurance payments.
Procedure Code List, closing the clinic window would sometimes throws a UE.
Audit trail, added audit trail entry when creating payment from the CC recurring charge tool.
Insurance payment by total sometimes would not allow editing writeoffs.
Billing Options window would sometimes throw a UE when loading.
(Enhancement) Database Maintenance, enhanced warning message when corrupted files found.
17.1.32(foreign) Released 8/10/2017
17.1.32 Released 8/10/2017
Changing provider on total insurance payment would cause a UE.
Insurance Plans, viewing an insurance plan via the Plans for Family window without the InsPlanEdit permission would cause an error sometimes.
Insurance Plans, trying to change a subscriber on an insurance plan via the Plans for Family window would cause an error.
Insurance Plans, creating a new plan without the InsPlanEdit permission would leave an orphaned insurance plan in the database.
ODGrid, link detection would sometimes displays non url links.
Changing ortho information from the account module would not update the Ortho grid on OK click.
17.1.31(foreign) Released 8/9/2017
17.1.31 Released 8/9/2017
Frequency Limitations, overrides would be set to zero sometimes.
Middle Tier, when trying to schedule an appointment, an exception was thrown if appointment scheduling was restricted
Dropbox, trying to email a receipt for a credit card transactions or email a deposit caused a UE.
Payment split window, pressing Edit Anyway and creating an invalid split wouldn't save the fields as selected sometimes.
Middle tier, downloading web forms was taking a very long time.
Emailing statements would not mark statement as sent sometimes.
When you right clicked a task in the Chart module, chose 'Set Complete' , and clicked 'Cancel' the logic continued unnecessarily.
Time Card edit, did not allow to edit pay period sometimes.
WebSchedNewPatApptTypes definition, users would sometimes not be allowed to delete items.
Generating pay periods would sometimes throw a UE.
Claim payment, error deleting claim payment when using Linux server.
Appointment edit, frequency limitation checking could cause an error sometimes.
Payment Split edit, changing a prepayment split to having a procedure attached doesn't clear the unearned type sometimes.
17.1.30(foreign) Released 8/3/2017
17.1.30 Released 8/3/2017
Clearinghouse ERA reports were sometimes failing to import and were preventing user from sending eclaims.
Clearinghouse ERA report import for manually placed report files was taking longer than needed.
Running an Insurance Credit Card payment would sometimes throw a UE.
OpenDental was timing out when trying to access update service (http://opendentalsoft.com:1942/WebServiceCustomerUpdates/Service1.asmx)
Insurance Plans, dropping a brand new plan would cause database maintenance to create an "UNKNOWN" carrier.
17.1.29(foreign) Released 8/3/2017
ITrans, trying to reverse a claim would sometimes mistakenly display "Claims can only be reversed on the day that they were sent".
17.1.28(foreign) Released 8/2/2017
17.1.28 Released 8/2/2017
Chart Module, creating completed procedures with patient having discount plan wouldn't make adjustments sometimes.
Tooth chart sometimes went blank and would not come back without closing and reopening Open Dental.
Treatment plan module, opening and closing a procedure would always load the active treatment plan's procedures into the main grid.
Emailing a statement with an invalid date would cause an error
Procedure Edit window sometimes miscalculated the insurance pay amount with regards to annual max
When printed from the chart module, the progress notes grid would not be centered on the page sometimes.
Account module error "Value was either too large or too small for an Int32" sometimes occurred when using replication.
Account module, allocating multiple prepayments would make incorrect transfers sometimes.
Payment Split Edit window, Edit Anyway button wouldn't allow the split to have Unearned type as well a procedure associated.
Statements, when using sheets and attaching to an email, was a .txt instead of a .pdf
Sometimes the perio chart would skip implants even when the preference 'Treat Implants as not missing' was selected.
Opening email would sometimes give NullReferenceException
Editing messaging buttons did not allow to select "None".
(Enhancement) Database Maintenance did not show progress when closing.
17.1.27(foreign) Released 7/25/2017
17.1.27 Released 7/25/2017
After opening a PDF and selecting another in the Images module buttons and certain controls in Open Dental would sometimes disappear.
Group Notes, not allowed to edit group notes when global lock date was enabled sometimes.
MobileWeb authentication was not allowing login for customers who had previously turned on clinics but had since turned clinics off.
Creating invoice, selecting invoice items would sometimes show incorrect procedures.
Web Sched, strict double booking logic was causing the earliest available time slots to not being found sometimes.
EHR, Patient List was no longer accessible when using modified stage 2.
Treatment Plan Module, error would occur sometimes when an estimate is marked as "No bill ins"
eService setup was not requiring eServiceSetup permission to modify some fields
The description for Procedure N4124 was spelled incorrectly
Command Line, primary keys were being treated as 32-bit integers.
Middle Tier, Insurance Overpaid report would throw an exception.
17.1.26(foreign) Released 7/14/2017
17.1.26 Released 7/14/2017
Recurring changes, sending to PayConnect sometimes caused a NullReferenceException.
Dropbox API, upgraded to version 4.3
Unabled to close appointment view due to un-representable DateTime error
Dropbox, trying to email a sheet threw a UE.
Patient Registration sheet caused a UE when tying to email.
Web Sched New Pat, trying to schedule an existing patient was displaying the wrong message.
For offices that run aging monthly instead of daily, the setup permission control was being ignored when generating a billing list.
Dropbox, the Claim Form Edit window was downloading the background image too frequently.
Connection lost window was failing with error when the Exit Program button was pushed.
When generating a billing list aging ran regardless of the calculated aging preference.
Date Sent Orig gets updated incorrectly sometimes.
eServices fails to send eReminder on Linux installation due to table name.
Edit Provider, enhanced the message when hiding a provider.
Frequency Limitations, patients with identical primary and secondary insurances will show procedures as having frequency limitation conflicts sometimes.
Exception message when updating was overly vague
Insurance Plans, appointments could get orphaned when the associated insurance plan was deleted.
(Enhancement) Insurance Plans, not all InsPlanEdit security logs were linked to the corresponding insurance plan that was edited.
17.1.25(foreign) Released 7/6/2017
17.1.25 Released 7/6/2017
Web Sched New Pat, no progress bar was showing when clicking "Make Appointment".
P&I report for specific provider sometimes had the wrong provider in subtitle.
Invalid paths could be chosen for Dropbox and SFTP.
(Enhancement) eServices Setup window now shows progress while loading.
Canadian eclaim trans ref num was sometimes filled with white space.
17.1.24(foreign) Released 7/3/2017
17.1.24 Released 7/3/2017
Web Sched Recall would not automatically send a second reminder.
Pay split edit window, clicking cancel would sometimes preserve changes to fields.
Procedures would sometimes throw the error "Not allowed to delete a procedure that is attached to an insurance payment" even when there were no insurance payments attached.
Payment window was sometimes showing a negative balance when the family balance was 0.
Frequency limitations, procedures would count toward deductable even though the procedure wouldn't be covered by insurance.
Patient field defs, changing a field def's name should warn the user information will be hidden.
The Edit Insurance Payment window had a group box that was incorrectly labeled as, "Prepaid Insurance Cards" when it should have said "Vitual Credit Card Payment".
'Add Many' for Canadian customers did not change the UI.
'Alphabetize Providers' and 'Alphabetize' problems did not state which column was used to alphabetize lists.
eServices, changed all occurrences of "birth date" to "birthdate".
WebSched, changed formatting of the header section.
Emailing confirmations would sometimes show incorrect popup information.
Switching a user on a task did not ask for a password.
eRx prescription refresh caused error sometimes if patient had a prescription written by a later hidden provider.
17.1.23 Released 6/27/2017
Patient Portal was storing too many cc tokens
Treatment Plan Sheet, text in Note was sometimes outside of the note box.
Enhancement, disabled editing certain paysplit fields when attached to a procedure.
Restoring a database with a version mismatch would sometimes throw a UE.
Canceling an existing payment with a successful credit card transactions created an audit trail entry with the wrong type.
In FormClaimPrint, when BillingDentist was inserted the provider IsNotPerson wasn't considered
Discount Plans, when accessing a Discount Plan from the Family Module instead of the Delete option it should be Drop.
Web Sched Recall, demo header information format was slightly different than when connected to a database.
Labels in Blockout Cut-Copy-Paste tool don't match expected functionality.
Opening the ERA window from the Manage Module sometimes caused a UE.
EHR, Clinical summaries were missing from the dashboard in Modified Stage 2
Daily Procedures Report window can throw UE when 'Grouped By Procedure Code' is checked
Creating a claim for an ortho procedure at the same time as someone modifying an insurance would sometimes throw an exception.
Open Dental would sometimes not force close when it needed to.
17.1.22(beta)(foreign) Released 6/22/2017
17.1.22(beta) Released 6/22/2017
Passwords are not being saved as strong if Require Strong Passwords is not enabled.
Web Sched, updated demo names.
Recall Synch, large databases can run out of memory when running a full recall synch.
eRx secondary provider NPI is no longer required if the user also has an employee associated.
eRx role is now always set to provider role if user has provider associated, even when employee also associated.
Editing or deleting time card entries would not update affect employee status
ERAs and 277 reports imported from clearinghouses were slow to import for very large reports.
Patient merge warning message contained a misspelled word.
Updated the appointment table documentation.
Dropping a secondary insurance sometimes created extra primary insurance estimates.
Patient Portal Access, changed to only require patients State if US customer.
Mobile Web, the patient select view would sometimes display remnants of an old search.
EHR Modified Stage 2 Dashboard had incorrect descriptions for Secure Messaging.
Discount Plans, when setting a procedure complete that has had its fee manually changed, the adjustment created would be incorrect sometimes.
Signature box, ESign button was visible when it shouldn't be sometimes.
Wiki dialog box had a mispelling when trying to delete a column
Bridge to NewTom NNT.
Bridge to i-Dixel.
Sheet Fill edit window controls would sometimes overlap.
Viewing an email would sometimes throw a UE.
Enhancement - Deleted clinics could cause concurrency issues
The Web Sched Text Message template would sometimes provide a broken link.
Enhancement - Claim create would show listed numbers instead of primary, secondary, other, or not used insurance.
Bridge to Adstra Imaging
Claim Forms, added ClaimIdentifier as a claim form field.
An error would sometimes occur when refreshing the cache in a middle tier environment.
Enhancement, password hashing for middle tier environments has been moved to the middle tier server.
17.1.21(beta) Released 6/13/2017
Sheet Printing, UE when creating a PDF of a sheet with a Static Text that utilizes the font MS PGothic.
In the Provider Production and Income report, when "All Providers" was checked, the report didn't include providers that were hidden from reports.
After running DBM, printing the info only printed garbage characters
Insurance Payments, can sometimes be created without permissions
Fees, Audit trails could get added without any database changes.
"Show Graphical Tooth Chart" preference has been deprecated
Mobile Web, dropdown arrow would sometimes do nothing.
eRx, Hidden providers can no longer use eRx features.
In the Edit Electronic Benefit Request window, clicking Out of Network would sometimes give the error "Index outside the bounds of the array".
In the Appointment Edit window, the "Use UCR Fee" preference wasn't used to calculate payment
Patient Clones, turning on the clone feature while in the Family module would cause an error.
The Vital Signs tab in patient medical information didn't correctly refresh when EHR was disabled
17.1.20(beta)(foreign) Released 6/9/2017
17.1.20(beta) Released 6/9/2017
Using Public Health without EHR, there were no options besides Declined to Specify for race and ethinicity.
OD HQ, XCharge reconcile tool would not import a transaction that has been approved and voided within the same minute.
Appointments, deleting procedures from the chart module would incorrectly update the attached appointment's procedure description.
Web Sched recall, users were able to select automatic texting with improper recall settings.
Recall sync would sometimes throw an object not set to an instance of an object error.
Sheets, static text field InsFreqBW, InsFreqExams, and InsFreqPanoFMX wouldn't display accurate information sometimes.
Select procedures window, adjustments and insurance payments were not being taken into account.
Select procedures window, procedures that had been explicitly paid off were inaccessible.
Browser emulation mode was not being set for Signup Portal
Middle Tier, running the Treatment Plan presentation report would cause a UE.
Chart module, charting procedures with "arch" treatment area using the "OK" button when the the codes don't have auto codes set up would cause an error.
Reports, some reports will throw an error when attempting to export to a txt file.
Detaching procedures on a planned appointment would sometimes not detach.
17.1.19(beta) Released 6/7/2017
PayConnect EMV receipts were not printing the signature line.
Canceling out of a new insurance plan after adding an adjustment caused UE.
Deleting group notes would cause an error sometimes.
Student list in dental school requirements window is too long
Billing Options window would sometimes throws a UE when loading.
ERA edit window, Finalize Payment button would show incorrect popup information sometimes.
ERA selection window would sometimes throws an UE when loading.
X-Charge Token Tool would have an error sometimes.
Account Module, adding procedures wouldn't use co-pay fee schedule fees sometimes.
Image Module, mounts items did not immediately respond to some image tools
When entering referrals, the Referring Provider was not being saved.
Radiology Order List window would sometimes loads wrong procedures.
Edit Insurance Plan, OK button was improperly anchored.
Treatment Plan Sheets, Canadian phone numbers did not show formatting
Enhancement - Updated preference 'Do not allow different procedure and claim procedure providers' to not automate sync when received.
Imaging, added logs for when certain preferences changed
Date Sent Original added as option to Outstanding Claims report.
17.1.18(beta) Released 6/5/2017
In the Referred Procedure Tracking window, the date boxes wouldn't format typed dates correctly.
Edit Clearinghouse window, Allow ERA Download checkbox would not behave correctly sometimes.
Pay periods, users were able to click ok without generating pay periods
Entering fees for a provider or clinic and then changing the fee schedule to Global would use the incorrect fee.
Est. Patient Portion being miscalculated when submitting partial or supplemental ins. payments to a claim
Users were sometime able to edit an InsPlan without InsPlan edit permission.
Enhancement to Claim Error Code, added a description field to the definition setup.
Medical window Vital Signs tab would not show.
Default claim note would duplicate for PreAuths
Chart Module, 'Print Day for Hospitals' sometimes appeared when hospitals were turned off.
No Link to PracticeByNumbers in Reports page
OD HQ, popups were popping up behind tasks created from the voicemails window.
17.1.17(beta)(foreign) Released 5/31/2017
17.1.17(beta) Released 5/31/2017
Insurance Plans, users without the InsPlanEdit permission could combine plans.
Task Control blocked popups when docked to the right and shrunk to min size.
Sending a Web Sched recall reminder could have caused the # of Reminders value to be inaccurate
Frequency Limitations, procedures would show as having frequency limitation conflict when it shouldn't
Payment Plans, treatment completed amount would not be updated when an attached procedure is changed from complete to a different status.
Treatment Plans, the discount plan column couldn't be renamed.
Treatment Plans, procedures could have incorrect fee due to patients having hidden fee schedule.
Logging in through middle tier was case sensative
Central Manager, connection status wouldn't be saved sometimes.
Electronic billing, deleting a statement would sometimes cause an empty file to be sent
Appointment module, updating providers for appointments in an operatory would not allow you if the operatory selected didn't match the currently selected clinic.
Mobile Web, appointments were not flexing correctly
Edit insurance payment window prepaid groupbox was visible when both payment methods were disabled for selected clinic.
Recurring charges, with the RecurringChargesUseTransDate preference turned on, charges at the end of the month could have been missed.
Account Module, procedure text description would show writeoffs incorrectly sometimes.
Supplemental payments with negative writeoffs wouldn't show in the Account Module.
Eclaims format 5010 for subscriber clones was treating the claim as a dependent claim.
Patient Portal, birthdate picker was showing up behind the popup.
Patient Portal, the account grid wasn't showing up in Firefox.
Web Sched, TCP query parameters were being removed from every URL.
When an A/R report was run, the clinics it was run against was not shown
User Edit window Alert Subs tab, radiology alert was improperly named.
OD HQ, attempt to prevent techs from unwittingly stealing tasks from each other.
Web Sched, demo mode was showing weird time slots.
17.1.16(beta)(foreign) Released 5/24/2017
17.1.16(beta) Released 5/24/2017
Problems,would sometimes throw a UE when an invalid problem was attached to a patient.
The eServices Setup window was able to open the Recall Setup form, which in turn opened a new instance of the eServices Setup window. This continued in a never ending loop.
PaySplit select window, unallocated payment splits wouldn't show up for selection sometimes.
Global update fee tool would take a long time to run for large databases.
DBM for missing treatment plans, TreatPlanOrphanedProcTps.
Ortho, Auto Ortho Claims grid would not take user-specified banding procedures into account when displaying banding date.
Mobile Web, scrolling was disabled sometimes.
Copying to clipboard sometimes threw UE
Claimsnapshots sometimes did not get created when they should have.
Enum values from the database were not getting converted correctly sometimes (very rare).
Middle Tier, loading the Images module with Dropbox enabled would throw an error sometimes.
Recurring charges attached to payment plans were undercharging when the payment plan due now is less than the repeat charge amount
17.1.15(beta)(foreign) Released 5/19/2017
17.1.15(beta) Released 5/19/2017
Auto Ortho Procedures, preference to block payments on ortho claims was not functioning.
Radiology alert menu was improperly named.
Tasks, if the task is an Appointment type and in a user's inbox, the task couldn't be sent back to an Appointment task list.
Insurance edit window, selecting a filing code would sometimes cause an error.
Procedures, changing provider on procedure would not prompt to change provider on paysplit.
Charting codes with arches would sometimes recommend changing the code needlessly.
Outstanding Insurance Report, resizing the window would sometimes cause problems.
Chart module, in the Show tab the filter checkboxes were enabled when in treatment plan mode which was misleading.
When enabling and then disabling clinics, eConfirms and eReminders would sometimes not send.
Opening a document that has been deleted on another workstations would cause UE.
HQ only, escalation setup would sometimes throw a UE.
When adding then canceling a prodecure to an appointment, the time the procedure took remained on the appointment schedule graphic.
Treatment Plans, printing with discount plans would show Pri Ins and Sec Ins columns instead of DPlan column.
Kiosks will no longer stop processing signals due to inactivity.
Cloud Image Store, incorrect credentials would cause the program to hard crash
Definitions, the Discount Type definitions were added back to the list even though they were deprecated.
Treatment Finder date wouldn't include the date since in TP Date Since field.
Treatment Finder Report would sometimes throw an exception when opening.
17.1.14(beta)(foreign) Released 5/16/2017
17.1.14(beta) Released 5/16/2017
Form clinic edit, UI alignment and ordering fixed.
Treatment Finder Report,added the ability to filter by clinics.
Chart Module, progress notes' clinics showed long description instead of the abbreviation.
Texting, would lose access to commlogs if commlogs were deleted.
Recurring charge tool was not showing the correct charge amount for payment plans sometimes
Apex secondary eclaim amounts paid by primary insurance enhanced.
Ortho Chart signatures were sometimes incorrectly becoming invalid.
Finance Charge Report, attempting to sort by name would throw a UE.
Discount Plans, deleting a plan from the Family Module would cause an error sometimes.
Supplies window, some controls were anchored incorrectly.
Insurance Plan Edit window would throw an exception when clicking OK if another user merged the plan while the current user was editing it.
Payment Splits, when attaching procedures, procedures paid by adjustments would still display as options.
Appointment Module, Operatories were sometimes coloring incorrectly when switching Appt Views.
Enhancement to sheets, added new static fields to pull from selected clinic.
Canadian eclaims containing manual total payment before sent would send incorrectly, rare.
Printing statement for a patient that has nothing on their account would throw UE.
Group notes, creating a group note would cause a UE.
Paysplit manager was allowing income transfers to have a non-zero total.
Laboratory Turnaround, the tab order was incorrect.
17.1.13(beta)(foreign) Released 5/11/2017
17.1.13(beta) Released 5/11/2017
Enhancement, added security permission for stopping users from editing EO and EC procedures.
Frequency limitations, when Routine Preventive category is hidden an error would occur.
Payment Splits, when using the pay split manager and adding a manual split the payment date used today's date instead of the date of the payment.
Payment splits, when using the pay split manager and creating a manual split, the procedure date was 01/01/0001 instead of the payment date.
Account Module, ledger grid will sometimes move unnecessarily when the module is refreshed.
Procs not billed to insurance report, procedures from patients without insurance would sometimes show.
Middle Tier, opening the Pay Split Manager would throw UE
Canadian claims, error would occur when attempting to send a claim sometimes.
Adding document table to DateNoZeros DBM.
FHIR, querying the Location resource by name would return an error.
Show Mobile Sync was not doing anything.
Web Sched recall reminders were not able to be resent manually in some circumstances.
OD HQ only, add all procedures to a new credit card
Appointment Types, procedures were not being automatcially attached to appointments.
Attempted fix, Insurance Frequency Checking would throw an exception regarding a null object within CheckFrequency() sometimes.
HQ only, enhanced escalation list navigation and fixed minor bug.
17.1.12(beta)(foreign) Released 5/5/2017
17.1.12(beta) Released 5/5/2017
Claimprocs, claimproc provider dropdown window would sometimes display the incorrect provider.
Middle Tier, speed improvements to the Treatment Plan module
Broken Appointment Procedures were always setting the provider to the provider associated to the appointment.
InnoDB Tool was not working with MySQL 5.6.
Open Dental would occasionally crash when closing the Recall List.
OD HQ only, added new escalation tab and proximity icons.
ERA 835s window status was being cut off sometimes and other filter enhancements.
Finalizing insurance payments, always set payment date to today's date.
Claimsnapshots, non-primary claimprocs were getting included when creating claimsnapshots.
Single patient statements would sometimes list the balance forward in a separate guarantor account grid instead of at the top of the main grid.
17.1.11(beta)(foreign) Released 5/4/2017
17.1.11(beta) Released 5/4/2017
Kiosks, when in Simple Mode, the list of sheets for a patient would always be blank.
Email Inbox, navigating to the inbox sometimes threw a UE.
Images were being saved to the Open Dental install directory if the image folder became inaccessible.
Quick Proc Add buttons on appointments were sometimes saving unattached procedures as attached
Payment plans, credits grid didn't take discounts into account for treatment planned procedures.
Images, hidden lock files could cause phantom images to show up in the images module.
Procedures, added detailed messages to pop up when a procedure is about to be updated with an invalid CodeNum.
Claim Notes would duplicate sometimes.
17.1.10(beta) Released 5/2/2017
Ortho Chart Signature, was using too much patient information to validate.
Discount plans weren't accessible from the Lists drop down menu.
Discount Plans, delete button was not visible.
Sales tax adjustment type, when hidden, would prevent the preferences window from closing if another isn't chosen.
Treatment finder report, date since was not working correctly.
Edit Definition window was always showing the eReminders group box.
Insurance Verification List window would throw an exception when trying to assign verifications or set the verify status.
Insurance Plans, old claim procedure estimates were changing when dropping the insurance plan associated to the claim.
Opening the schedule day edit window would sometimes throw a UE
Adding default statuses for Recall Status Texted and Recall Status Texted/Emailed
Electronic Billing, EDS was always prompting the user with "Billing Defaults Output Path value is invalid".
17.1.9(beta)(foreign) Released 5/1/2017
17.1.9(beta) Released 5/1/2017
Outstanding Insurance Report, Claim Error column and DateStat column were switched.
Ortho, banding procedures weren't being taken into account when setting the NextClaimDate
Wiki Lists, changing one column header width will change all other column headers with the same name.
Global update fee tool reported success in a message box with a misspelled word.
Canadian Claims, clicking on a 'Total Payment' row would cause an UE.
Sheets, Internal Sheets would sometimes show up blank.
eRx provider selection was sometimes wrong when refreshing prescriptions if the server clock was incorrect.
Insurance Estimates, concurrency issues would sometimes occur when multiple users were adding or deleting estimates for the same procedure at the same time.
Recall list, clicking the Web Sched button would display an error sometimes
17.1.8(beta)(foreign) Released 4/27/2017
17.1.8(beta) Released 4/27/2017
Changing an account name would not update existing splits
Display Fields, account module balance column was cut off sometimes.
Supply inventory, included instructions to remove uncertainty about saving supplies.
Commlogs, when one is deleted and a user attempts to open it prior to refreshing the chart module, an error would occur.
Add many patients, a user without insurance plan edit permission could change carrier information by selecting pre-existing suggestions.
Treatment plans, grid headers were sometimes blank when viewing/printing treatment plans.
Procedures Report, procs for hidden providers were not included when run for all providers in grouped mode.
Adding a column to a wiki list would cause UE
Discount plans could be changed without Insurance Plan Edit permission.
ERA claim association for printed claims was not working.
Appointment module, when switching between Day and Week view operatories would be missing sometimes.
Reports, user clinic restrictions are not working for some reports in rare cases.
CEMT, syncing new usergroups would fail sometimes.
Schedules, clinic filter did not filter out operatories assigned to other clinics.
Adding new methods for AppointmentDeleted.
Using the appointment type prompt did not set the patient's date first visit
Recall syncing for all patients would take a long time for very large databases.
Signup Portal, the More Settings tab was not saving changes.
Recall list, the Web Sched button would sometimes count special types as non-special
Treatment plans, printing with clinics disabled after being enabled would continue to displaying the clinic information in the heading.
Importing patient forms, check boxes were not importing correctly
Headquarters Enhancement, added graph button to the schedule window.
Headquarters Enhancement, changed the sort order for the schedule.
Plugin hook for FormLabCase
OD HQ only, voice mail enhancements
Patient Portal, there was an error when sending Web Mail
17.1.7(beta) Released 4/21/2017
Treatment Plan Presentation Statistics report would sometimes cause databases to lock up.
Images module, image categories would expand by default when they should have been collapsed sometimes.
Enhancement, confirmation statuses for appointments can now stop eReminders from being sent.
17.1.6(beta)(foreign) Released 4/20/2017
17.1.6(beta) Released 4/20/2017
Several grids that had a right click menu would have the original menu items removed if the row that was right clicked on contained a URL or Wiki link.
Treatment Plan sheets' output fields would sometimes not show.
Definitions window was showing the short version of the category names.
Appointments with ClinicNum 0 were not receiving Confirmation Requests
Switching between daily and weekly view and clicking on an operatory header would cause UE
Tasks weren't expanding or contracting based on the user's default selected behavior sometimes.
eConfirmations, the setup window couldn't be closed if the eConfirmation status was hidden.
Edit Claim Procedure window, users without Insurance Payment Edit permission could get around it by changing the payment's status.
eService menu bar was not applying style.
Web Sched New Pat, return url query parameter was being removed from the url.
Web Sched New Pat, auto tabbing for birthdate and phone number would happen too often.
Creating a payment for a patient payment plan had too many clicks.
The Wikilist search functionality was considering spaces after words entered.
Mobile Web, the search button was too small on iOS.
eConfirms were being sent outside of the auto send hours
eConfirms were able to be confirmed twice
Ortho chart signatures were not working with drop down lists
ODGrid, link detection was enabled in Web Forms Setup and Web Sched New Pat.
Web Apps with Login Views, checking 'Remember User Name' was not working after closing the browser session.
Claim Identifier would not get populated correctly when claims were created using the Procedures Not Billed to Insurance report.
Kiosks, background would sometimes not turn white to cover information on screen.
Reports - Daily permission description wasn't accurate.
Service manager, add button wouldn't work if there was a service named "OpenDent" already.
Quick Procs, adding procedures would not use the patient's default clinic.
Repeating charge procedures wouldn't use patient's primary provider sometimes.
Web Forms, patients were able to click the Submit button repeatedly which would submit "duplicate" forms.
Deposits could be created with no payments attached.
Database Maintenance, removed check, sent claims with received claimprocs attached is allowed as claims can be resent after being received.
When editing messages in Setup Confirmation form the title was misleading
Closing the Ins Plan windows was taking a long time on Middle Tier
Recall and confirmation available replacement tags were incorrect
Enhancement, presented treatment production report now runs faster on larger databases.
Clicking "Web Sched" would bring user to Web Sched setup window instead of signup portal when Web Sched was not enabled
Web Apps would log users out of the app without warning when using the browser refresh button (fixes desktop only).
Discount Plans, are using $0 fees when a fee has not been specified in the fee schedule.
ClaimSnapshots, duplicate claimsnapshots would be created if a procedure had multiple estimates for the same insurance plan.
Require suggested auto code was not being fully enforced
Web Apps, the last row of a grid with a vertical scroll bar was partially visible sometimes.
17.1.5(beta)(foreign) Released 4/13/2017
17.1.5(beta) Released 4/13/2017
Web Sched template [DueDate] was inserting a time not a date
MobileWeb, password textbox for iOS was half of the size as the username textbox.
Internal Sheets, a blank page would be printed for sheet types that did not have a custom sheet.
Definition, making changes to any Image Category definition would sometimes not display correctly.
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if a patplan was being edited at the same time.
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if subscribers were being moved to the insurance plan.
eServices Setup window, the signup tab was not large enough.
eServices drop down, clicking MobileWeb didn't open the MobileWeb setup tab.
Edit Clearinghouse window, switching the selected Clinic would cause a UE.
Mobile Web, Clinic had " ( ) " in the menu option when a clinic has not been selected yet
Web Sched was missing 2nd email template
Web Sched New Pat, the header sometimes didn't match the theme color.
Procedures were preventing teeth from being hidden sometimes
Merging patients would cause multiple insurance plans to have the same ordinal
Incomplete Procedure Notes report showed incorrect international tooth number
eService Web Applications were not unregistering popup handlers sometimes.
Middle Tier, using Dropbox would throw a UE when accessing sheets
Ortho chart, enhanced header when printing.
Ortho Chart Setup, hiding an ortho chart tab would sometimes throw a UE.
Middle Tier, opening the Unscheduled List would cause a UE.
17.1.4(beta)(foreign) Released 4/10/2017
17.1.4(beta) Released 4/10/2017
Secondary insurance estimate with carveout with deductible were calculating incorrectly
Collapsing or uncollapsing tasks sometimes didn't work as expected.
Enabling PayConnect would sometimes hide the PayConnect button within the payment window.
Claim Payments, trying to delete a claim payment would cause an error for Linux servers.
Credit Card Recurring Charges window would not load due to an invalid DateTime format sometimes.
Frequency Limitations, patients with multiple insurance plans with frequency limitations would have the most restrictive limitation apply to treatment planned procedures.
17.1.3(beta)(foreign) Released 4/7/2017
17.1.3(beta) Released 4/7/2017
Clicking "More" in the appointment search panel when there are no openings would cause UE.
Creating PreAuth would sometimes not set the correct Place of Service.
Ortho Chart, unable to edit auto notes sometimes.
Sending claims, unable to submit claims sometimes when using clinics.
Payment Splits, detaching and attaching procedures wouldn't attach the correct one sometimes.
PatientLetters (sheets) by clinic feature temporarily removed.
Printing claims from Manage,Send Claims window would sometimes not allow users to print multiple copies.
Appointment Module, moving appointments wouldn't stay sometimes.
User task lists, +/- column was too wide.
Security window, Reports Daily permission description was misleading.
Ortho Auto Proc/Claim Generator would create claims for the wrong insurance plan.
Provider on claim procedures attached to claims could be changed.
Benefits window would sometimes show simplified view when it should have shown the non-simplified view.
Selecting items in the account module would sometimes highlight multiple unrelated items.
Wiki page edits weren't always saving as a draft when closing Open Dental.
Unscheduled TP procedures were showing as complete on the graphical tooth chart
Adding Many family members would not check insurance edit permission when adding insurance
Opening pay plan window when using random primary keys would cause UE.
Web Sched New Pat, demo mode wasn't allowing users to schedule fake appointments.
Schedules, the last employee in the list would not appear if the list was too long.
Web Sched New Pat, the header wasn't showing after booking an appointment.
Having a hidden clinic caused UE in Patient Select window
Edit Claim window, Canadian tab would show when not in Canada.
ERA 835 Claim Select window, you could not select a pre-auth sometimes.
User Query, query results would show blank sometimes.
Evaluation Definitions window, adding a new definition would throw a UE.
Ortho Auto Tool, claim identifier and claim fee were not getting populated correctly.
Tooth chart, saving to images would capture the wrong part of the screen in very rare circumstances.
Unearned Income Report header would show incorrectly sometimes.
Enhancement, added permission to allow users to change provider on claim procedures attached to claims.
Enhancement, added audit trail logging for when users change provider on a claim procedure attached to a claim.
Enhancement, added preference to stop procedures from forcing their provider onto claim procedures that are attached to a claim.
17.1.2(beta)(foreign) Released 4/1/2017
17.1.2(beta) Released 4/1/2017
Appointments, were not allowing times to be changed after being scheduled.
17.1.1(beta) Released 3/31/2017
Messaging Buttons, up to 40 messaging buttons can be setup and are now scrollable.
Dropbox email and claim attachment functionality was incomplete
Dropbox statement functionality was incomplete
Dropbox wiki functionality was incomplete
FHIR, Patient.deceasedDateTime was named incorrectly
Claim Note would sometimes create too many new lines
Creating a statement would sometimes throw an exception
Middle Tier, could not change Graphics on a workstation after updating to 16.3
Sheets, NoBillIns was getting confused with NoBilling
Claims would populate with an insurance estimate of -1 sometimes.
Paysplits, were not allowing users to create income transfers if a procedure was attached.
Appointment Edit, closing the window wouldn't check frequency conflicts sometimes.
Pay Split Edit, the provider set when loading the window with an old split would be None sometimes.
Users without Edit Claim permission were not able to scroll down on the procedure's grid in the Edit Claim Window.
Update button was sometimes greyed out even if the Update Notification Time is in the past.
Middle tier, using Dropbox would cause UE.
"All" dropdown item in Appt View Edit window should have read "Headquarters" for customers using clinics.
Procedure Codes' default claim notes were not being copied over to preauths.
Enhancement, treatment plan now always uses sheets for printing.
EDS clearinghouse, now allows user to download 835 with reports.
Middle Tier, finalizing an insurance payment would throw a UE.
HQ Only, clicking an employee of status "OnWay" on the big phone map should set them back to "Available."
Phones, Clock-in button wasn't correctly updating phone panel sometimes.
Process prepaid cards for insurance payments.
Version 16.4 new features listed here
known issues:
eConnector to retry transactions which failed for db connectivity
Allow turn off texting when clinics enabled
16.4.51 not released
16.4.51 not released
16.4.50(foreign) Released 7/25/2017
16.4.50 Released 7/25/2017
When generating a billing list aging ran regardless of the calculated aging preference.
Command Line, primary keys were being treated as 32-bit integers.
16.4.49(foreign) Released 7/3/2017
16.4.49 Released 7/3/2017
eRx prescription refresh caused error sometimes if patient had a prescription written by a later hidden provider.
16.4.48(foreign) Released 6/27/2017
16.4.48 Released 6/27/2017
Patient Portal was storing too many cc tokens
Frequency Limitations, when a patient has multiple insurances procedures will show as having a frequency limitation in the treatment plan module when they shouldn't.
Discount Plans, when accessing a Discount Plan from the Family Module instead of the Delete option it should be Drop.
Daily Procedures Report window can throw UE when 'Grouped By Procedure Code' is checked
16.4.47(foreign) Released 6/22/2017
16.4.47 Released 6/22/2017
After running DBM, printing the info only printed garbage characters
eRx, Hidden providers can no longer use eRx features.
In the Edit Electronic Benefit Request window, clicking Out of Network would sometimes give the error "Index outside the bounds of the array".
In the Appointment Edit window, the "Use UCR Fee" preference wasn't used to calculate payment
Patient merge warning message contained a misspelled word.
Dropping a secondary insurance sometimes created extra primary insurance estimates.
Patient Portal Access, changed to only require patients State if US customer.
EHR Modified Stage 2 Dashboard had incorrect descriptions for Secure Messaging.
16.4.46(foreign) Released 6/9/2017
16.4.46 Released 6/9/2017
PayConnect EMV receipts were not printing the signature line.
Canceling out of a new insurance plan after adding an adjustment caused UE.
Deleting group notes would cause an error sometimes.
Pay periods, users were able to click ok without generating pay periods
Entering fees for a provider or clinic and then changing the fee schedule to Global would use the incorrect fee.
Est. Patient Portion being miscalculated when submitting partial or supplemental ins. payments to a claim
Users were sometime able to edit an InsPlan without InsPlan edit permission.
Student list in dental school requirements window is too long
Chart Module, 'Print Day for Hospitals' sometimes appeared when hospitals were turned off.
Account Module, adding procedures wouldn't use co-pay fee schedule fees sometimes.
Image Module, mounts items did not immediately respond to some image tools
Edit Insurance Plan, OK button was improperly anchored.
Treatment Plan Sheets, Canadian phone numbers did not show formatting
Enhancement - Updated preference 'Do not allow different procedure and claim procedure providers' to not automate sync when received.
Using Public Health without EHR, there were no options besides Declined to Specify for race and ethinicity.
Sheets, static text field InsFreqBW, InsFreqExams, and InsFreqPanoFMX wouldn't display accurate information sometimes.
Middle Tier, running the Treatment Plan presentation report would cause a UE.
Detaching procedures on a planned appointment would sometimes not detach.
16.4.45(foreign) Released 5/31/2017
16.4.45 Released 5/31/2017
Insurance Plans, users without the InsPlanEdit permission could combine plans.
Frequency Limitations, procedures would show as having frequency limitation conflict when it shouldn't
Payment Plans, treatment completed amount would not be updated when an attached procedure is changed from complete to a different status.
Treatment Plans, procedures could have incorrect fee due to patients having hidden fee schedule.
Central Manager, connection status wouldn't be saved sometimes.
Electronic billing, deleting a statement would sometimes cause an empty file to be sent
16.4.44(foreign) Released 5/24/2017
16.4.44 Released 5/24/2017
Problems,would sometimes throw a UE when an invalid problem was attached to a patient.
PaySplit select window, unallocated payment splits wouldn't show up for selection sometimes.
DBM for missing treatment plans, TreatPlanOrphanedProcTps.
Ortho, Auto Ortho Claims grid would not take user-specified banding procedures into account when displaying banding date.
Copying to clipboard sometimes threw UE
Claimsnapshots sometimes did not get created when they should have.
Middle Tier, loading the Images module with Dropbox enabled would throw an error sometimes.
16.4.43(foreign) Released 5/19/2017
16.4.43 Released 5/19/2017
Form clinic edit, UI alignment and ordering fixed.
Auto Ortho Procedures, preference to block payments on ortho claims was not functioning.
Appointment Module, Operatories were sometimes coloring incorrectly when switching Appt Views.
Procedures, changing provider on procedure would not prompt to change provider on paysplit.
Chart module, in the Show tab the filter checkboxes were enabled when in treatment plan mode which was misleading.
When enabling and then disabling clinics, eConfirms and eReminders would sometimes not send.
Opening a document that has been deleted on another workstations would cause UE.
Kiosks will no longer stop processing signals due to inactivity.
Treatment Finder date wouldn't include the date since in TP Date Since field.
Treatment Finder Report would sometimes throw an exception when opening.
16.4.42 Released 5/15/2017
Treatment Finder Report,added the ability to filter by clinics.
Texting, would lose access to commlogs if commlogs were deleted.
Ortho Chart signatures were sometimes incorrectly becoming invalid.
Printing statement for a patient that has nothing on their account would throw UE.
16.4.41(foreign) Released 5/12/2017
16.4.41 Released 5/12/2017
Chart Module, progress notes' clinics showed long description instead of the abbreviation.
Frequency limitations, when Routine Preventive category is hidden an error would occur.
Payment Splits, when using the pay split manager and adding a manual split the payment date used today's date instead of the date of the payment.
Payment splits, when using the pay split manager and creating a manual split, the procedure date was 01/01/0001 instead of the payment date.
Account Module, ledger grid will sometimes move unnecessarily when the module is refreshed.
Adding document table to DateNoZeros DBM.
Apex secondary eclaim amounts paid by primary insurance enhanced.
Finance Charge Report, attempting to sort by name would throw a UE.
Appointment Types, procedures were not being automatcially attached to appointments.
Attempted fix, Insurance Frequency Checking would throw an exception regarding a null object within CheckFrequency() sometimes.
Discount Plans, deleting a plan from the Family Module would cause an error sometimes.
Supplies window, some controls were anchored incorrectly.
Insurance Plan Edit window would throw an exception when clicking OK if another user merged the plan while the current user was editing it.
16.4.40(foreign) Released 5/5/2017
16.4.40 Released 5/5/2017
Claimprocs, claimproc provider dropdown window would sometimes display the incorrect provider.
Broken Appointment Procedures were always setting the provider to the provider associated to the appointment.
Claimsnapshots, non-primary claimprocs were getting included when creating claimsnapshots.
Single patient statements would sometimes list the balance forward in a separate guarantor account grid instead of at the top of the main grid.
16.4.39(foreign) Released 5/4/2017
16.4.39 Released 5/4/2017
Kiosks, when in Simple Mode, the list of sheets for a patient would always be blank.
Images were being saved to the Open Dental install directory if the image folder became inaccessible.
Quick Proc Add buttons on appointments were sometimes saving unattached procedures as attached
Payment plans, credits grid didn't take discounts into account for treatment planned procedures.
Images, hidden lock files could cause phantom images to show up in the images module.
Procedures, added detailed messages to pop up when a procedure is about to be updated with an invalid CodeNum.
16.4.38(foreign) Released 5/2/2017
16.4.38 Released 5/2/2017
Ortho Chart Signature, was using too much patient information to validate.
Discount plans weren't accessible from the Lists drop down menu.
Discount Plans, delete button was not visible.
Sales tax adjustment type, when hidden, would prevent the preferences window from closing if another isn't chosen.
Treatment finder report, date since was not working correctly.
Ortho, Auto Ortho Tool would sometimes show patients without Initial Plus Periodic Insurance type when it should have.
Insurance Plans, old claim procedure estimates were changing when dropping the insurance plan associated to the claim.
Opening the schedule day edit window would sometimes throw a UE
Electronic Billing, EDS was always prompting the user with "Billing Defaults Output Path value is invalid".
16.4.37(foreign) Released 5/1/2017
16.4.37 Released 5/1/2017
ClaimSnapshots, duplicate claimsnapshots would be created if a procedure had multiple estimates for the same insurance plan.
Outstanding Insurance Report, Claim Error column and DateStat column were switched.
Ortho, banding procedures weren't being taken into account when setting the NextClaimDate
Global update fee tool reported success in a message box with a misspelled word.
eRx provider selection was sometimes wrong when refreshing prescriptions if the server clock was incorrect.
Insurance Estimates, concurrency issues would sometimes occur when multiple users were adding or deleting estimates for the same procedure at the same time.
16.4.36(foreign) Released 4/27/2017
16.4.36 Released 4/27/2017
Display Fields, account module balance column was cut off sometimes.
Supply inventory, included instructions to remove uncertainty about saving supplies.
Commlogs, when one is deleted and a user attempts to open it prior to refreshing the chart module, an error would occur.
Add many patients, a user without insurance plan edit permission could change carrier information by selecting pre-existing suggestions.
Treatment plans, grid headers were sometimes blank when viewing/printing treatment plans.
Procedures Report, procs for hidden providers were not included when run for all providers in grouped mode.
Discount plans could be changed without Insurance Plan Edit permission.
ERA claim association for printed claims was not working.
Appointment module, when switching between Day and Week view operatories would be missing sometimes.
Reports, user clinic restrictions are not working for some reports in rare cases.
CEMT, syncing new usergroups would fail sometimes.
Schedules, clinic filter did not filter out operatories assigned to other clinics.
Using the appointment type prompt did not set the patient's date first visit
Treatment plans, printing with clinics disabled after being enabled would continue to displaying the clinic information in the heading.
Importing patient forms, check boxes were not importing correctly
16.4.35 Released 4/21/2017
Treatment Plan Presentation Statistics report would sometimes cause databases to lock up.
Claim Identifier would not get populated correctly when claims were created using the Procedures Not Billed to Insurance report.
16.4.34(foreign) Released 4/20/2017
16.4.34 Released 4/20/2017
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if a patplan was being edited at the same time.
Merging insurance plans were causing inssub rows to point to an invalid PlanNum if subscribers were being moved to the insurance plan.
Appointments with ClinicNum 0 were not receiving Confirmation Requests
Switching between daily and weekly view and clicking on an operatory header would cause UE
eConfirmations, the setup window couldn't be closed if the eConfirmation status was hidden.
Mobile Web, the search button was too small on iOS.
eConfirms were being sent outside of the auto send hours
Ortho chart signatures were not working with drop down lists
Web Apps with Login Views, checking 'Remember User Name' was not working after closing the browser session.
Kiosks, background would sometimes not turn white to cover information on screen.
Service manager, add button wouldn't work if there was a service named "OpenDent" already.
Quick Procs, adding procedures would not use the patient's default clinic.
Repeating charge procedures wouldn't use patient's primary provider sometimes.
Deposits could be created with no payments attached.
Database Maintenance, removed check, sent claims with received claimprocs attached is allowed as claims can be resent after being received.
Closing the Ins Plan windows was taking a long time on Middle Tier
Enhancement, presented treatment production report now runs faster on larger databases.
Discount Plans, are using $0 fees when a fee has not been specified in the fee schedule.
16.4.33(foreign) Released 4/13/2017
16.4.33 Released 4/13/2017
Secondary insurance estimate with carveout with deductible were calculating incorrectly
Web Sched, practice address overlapped practice title when Address2 existed.
Internal Sheets, a blank page would be printed for sheet types that did not have a custom sheet.
16.4.32(foreign) Released 4/7/2017
16.4.32 Released 4/7/2017
Clicking "More" in the appointment search panel when there are no openings would cause UE.
Creating PreAuth would sometimes not set the correct Place of Service.
Ortho Chart, unable to edit auto notes sometimes.
Sending claims, unable to submit claims sometimes when using clinics.
Printing claims from Manage,Send Claims window would sometimes not allow users to print multiple copies.
Ortho Auto Proc/Claim Generator would create claims for the wrong insurance plan.
Provider on claim procedures attached to claims could be changed.
Benefits window would sometimes show simplified view when it should have shown the non-simplified view.
Adding Many family members would not check insurance edit permission when adding insurance
Opening pay plan window when using random primary keys would cause UE.
Schedules, the last employee in the list would not appear if the list was too long.
ERA 835 Claim Select window, you could not select a pre-auth sometimes.
Evaluation Definitions window, adding a new definition would throw a UE.
Ortho Auto Tool, claim identifier and claim fee were not getting populated correctly.
Enhancement, added permission to allow users to change provider on claim procedures attached to claims.
Enhancement, added audit trail logging for when users change provider on a claim procedure attached to a claim.
Enhancement, added preference to stop procedures from forcing their provider onto claim procedures that are attached to a claim.
16.4.31(foreign) Released 4/3/2017
16.4.31 Released 4/3/2017
Creating a statement would sometimes throw an exception
Appointment Edit, closing the window wouldn't check frequency conflicts sometimes.
Pay Split Edit, the provider set when loading the window with an old split would be None sometimes.
Users without Edit Claim permission were not able to scroll down on the procedure's grid in the Edit Claim Window.
Update button was sometimes greyed out even if the Update Notification Time is in the past.
"All" dropdown item in Appt View Edit window should have read "Headquarters" for customers using clinics.
Procedure Codes' default claim notes were not being copied over to preauths.
Middle Tier, finalizing an insurance payment would throw a UE.
16.4.30(beta) Released 3/28/2017
Claim Note would sometimes create too many new lines
Middle Tier, could not change Graphics on a workstation after updating to 16.3
Sheets, NoBillIns was getting confused with NoBilling
Paysplits, were not allowing users to create income transfers if a procedure was attached.
16.4.29(beta)(foreign) Released 3/28/2017
16.4.29(beta) Released 3/28/2017
Account Module, claims created would have a status of "Unsent" instead of "Waiting to be sent" sometimes.
Payment Splits, when loaded with an attached procedure the option to change provider, clinic, and patient would still be available sometimes.
New appointment procedures were creating a procedure with a 01/01/0001 proc date
Speed improvements to loading Open Dental
Adding a notification for downloading the VeriFone driver.
Preference to disable table integrity check on DBM.
Preference to disable optimize button in DBM.
Claims would populate with an insurance estimate of -1 sometimes.
16.4.28(beta)(foreign) Released 3/23/2017
16.4.28(beta) Released 3/23/2017
Super Family Statements were not excluding super family members flagged for being included in super family statements when the Group by Super Family box is not checked.
Sending a confirmation text by right-clicking on an appointment would not update confirmation status.
Cutting a task list and pasting it within one of its children lists would cause the workstation to freeze.
Office Ally eclaims now include secondary subscriber date of birth.
Calculating production by visible operatories was inaccurate.
Treatment notes in the chart module would sometimes not save correctly.
Sheets, dueForBWYN and dueForPanoYN static text fields would not take disabled recall types into consideration sometimes.
Claims, creating a claim with PPO allowed amounts and estimates that exceeded the annual max caused the writeoff estimates to be wrong sometimes.
Procedure Codes window, when clicking into a fee the text wouldn't be highlighted.
Ortho Enhancement, users can now define which procedure are to be considered when calculating a patient's date of placement.
Appointment Module, providers and blockouts would appear to be scheduled for more than their allotted time sometimes.
Treatment Plan module, when using a discount plan that has no fee for the treatment planned procedure, an error would occur sometimes.
16.4.27(beta)(foreign) Released 3/17/2017
16.4.27(beta) Released 3/17/2017
Perio Chart, adding a new perio chart would sometimes consider tp'd implant procedures as not missing.
Claims, duplicate snapshot rows were appearing for a single pat plan sometimes.
Payment plan credits should have defaulted their date to today.
Sheets, when viewed from the progress notes, couldn't be scrolled via mouse scroll sometimes.
Payment Splits wouldn't change their provider, patient, and clinic when procedures were attached.
Pay Split Manager, attaching multiple payments to a payment plan would sometimes fail.
Edit Claim window would sometimes throw a UE for middle tier users when finalizing a claim.
Secondary claims that were created automatically had the status of unsent.
Carestream bridge would sometimes give invalid error.
Patient Search, searching by last name was too restrictive sometimes
Procedures Not Billed to Insurance window would not populate date filters to the current date.
Tasks area calendar was not closing sometimes after visiting the By Date tab, the By Week tab, or the By Month tab.
Appointments, patient notes were unable to be set complete sometimes.
Patient Portal, the User Name box was getting auto-populated with the incorrect username sometimes.
User Edit, pressing OK for a user who has a Default Clinic that was hidden caused an error.
Web applications with password changing capabilities would show the display version of the current user logged in instead of their username.
Procedure Code Tool, enhanced message when resetting to default autocodes.
Edit procedure code window, enhanced to show "Assign To Prov" when the provider is hidden.
Appointment edit window wouldn't check procedure insurance frequencies sometimes.
Payment plans, with a set specified payment amount, if the patient overpays and recalculate is run, it would increase payment plan total amount sometimes.
16.4.26(beta) Released 3/9/2017
Limited statements would not include selected items if the statement was for a single patient and intermingled was selected.
Right click options for Tasks would cause an error sometimes.
16.4.25(beta)(foreign) Released 3/9/2017
16.4.25(beta) Released 3/9/2017
Importing a document would sometimes brings up the Item Info windows behind Open Dental
Attempted to optimize the treatment plan presenter reports for larger databases.
Treatment plan presenter reports sometimes included Active and Inactive treatment plans when they should not have.
Payment Plans Procedures and Credits window would sometimes not show procedures that still had balances on them.
Fees for 0 amount couldn't be deleted.
Deposit Slips window would throw an UE for Linux users.
ODHQ only, added new Web Sched New Patient to Repeating Charge drop down
The word "Tickets" was confusing sometimes.
When right clicking a task and selecting an option after the list has changed, an error occurred sometimes.
Middle Tier, running the Outstanding Claims Report would sometimes throw a UE.
Deleting Procedure, added a warning message when deleting a procedure with an attached adjustment.
Procedure Code Tool, added new default procedure buttons and auto codes.
Calculating insurance remaining in the treatment plan would cause an error sometimes.
Web Sched, automated recall reminders were sending outside of the specified Run Times.
Treatment Finder report sometimes did not show procedures when the procedure date was set to 01/01/0001.
Adding a medical history or patient form sometimes did not fill the ICE information correctly.
Mobile Web, the Select Appointment provider filter was not keeping the corresponding provider selected sometimes.
Mobile Web, the Select Appointment view was only showing appointments that the filtered provider was the primary provider for.
Searching for a patient by DOB would cause an error
Appointments, completed procedures were automatically attaching to new appointments for the same day.
Positive adjustments attached to procedures would incorrectly subtract from total sometimes.
Creating the insurance verification list was slow on large databases
Text messaging window with clinics had a refresh issue
Plugin Hooks, added hook to Setup -> Laboratories click.
Progress Bars, were not able to be minimized.
Claim snapshots could be made for supplemental insurance payments
16.4.24(beta)(foreign) Released 2/28/2017
16.4.24(beta) Released 2/28/2017
Fee schedules with special characters in the description would sometime fail to export.
Ortho, the Pat Ortho window should not have been accessible for insurance plans not set to Initial Plus Periodic.
HQ Only, Chat Monitor improvements.
Payment plans, clicking "Yes" to a prompt asking to match currency values would throw an error for some foreign customers (rare).
Ortho chart permission was hidden when practice was medical
Credits for insurance payment plans were being shown on the guarantor's account
Graphic reports, some providers bars would get cut off at the edges.
Viewing statement would sometimes not display correctly.
Patient Search, enhanced to show exact matches at top of list more reliably.
Auto Notes could not be moved within categories sometimes.
Canadian secondary eclaims (COBs) were not sending the correct carrier ID for the primary carrier sometimes.
Importing a PDF form without a sheet would cause an error sometimes.
HL7, DentiCal, and MercuryDE would throw an error when trying to do SFTP related things.
Referral slips created for procedures were using the wrong referral
Claim Payment Tracking now has a "None" option.
WebForms, using colored lines sometimes changed the color for rectangles.
Insplan Merge, was sometimes turning patient payment plans into insurance payment plans.
Kiosks would sometimes fail to resume processing signals after a period of inactivity causing forms to not be presented for the user.
16.4.23(beta)(foreign) Released 2/17/2017
16.4.23(beta) Released 2/17/2017
Repeating charges, when prepayments are used paysplits had 0 amount sometimes.
ERAs were displaying patient portion as the deductible in some windows.
eCW HL7, when sending procedures in DFT message, procedures were sometimes incorrectly attached to the appointment.
Internal Enhancement, custom UI control was not browsable in Visual Studio.
Database Maintenance, added breakdown report to ClaimWithInvalidInsSubNum, InsPlanInvalidCarrier, InsPlanInvalidNum, and InsSubNumMismatchPlanNum.
Deleting a dental school requirement would cause UE
Could not create account proc quick adds for procedures that had a space on the end
Canadian eclaims were not indicating area of mouth for arch procedures.
Web Sched, the query that looks for open time slots was slow for large offices.
eServices Setup window was taking a while to load the Web Sched tab sometimes.
Audit trail, enhanced PatPlan creation audit trail to include the InsPlanNum.
Sending email, enhanced the error message.
Quick procs would choose incorrect fee sometimes.
eCW, planned appointments from the chart module could be sent to the pin board even if the appointment module was hidden.
Tabbing did not work in editable grids
Central Manager, syncing users wouldn't refresh remote server's cache sometimes.
eRX, warning messages updated.
Patient Search, enhanced to show exact matches at top of list.
Text messages sent from text messaging window were rarely going to wrong patient if grid rows were selected in an unusual way.
The Incomplete Proc Notes report was not excluding broken and cancelled appointment procedures.
16.4.22(beta)(foreign) Released 2/14/2017
16.4.22(beta) Released 2/14/2017
EDS ERAs were not showing claim date of service when imported sometimes.
ERA window sometimes showed an error after opening a claim from the claims paid grid.
Ortho chart entries were not saving when adding a new column
Ortho, account module ortho case tab would always show 'None Sent' for Last Claim Date if the ClaimType was not set to Initial Plus Periodic.
Internal, deleting a bug was causing links to be orphaned in the Job Manager
Integrated texting with clinics enhancement, added the ability to select practice (unassigned to clinic) in the clinic dropdown.
Internal, reviews were causing jobs to show in the incorrect list.
Recall and Confirmation Setup, remove Child Prophy from types to show in recall list box.
Insurance benefits, hiding RoutinePreventive category would cause an error sometimes
Appointment drawing would fail when dragging or resizing sometimes.
16.4.21(beta)(foreign) Released 2/10/2017
16.4.21(beta) Released 2/10/2017
eConfirmations would occasionally send duplicate messages in rapid succession when clinics enabled.
Graphical Reports, AR graphs were blank for dates before one year ago.
Emails would sometimes appear twice in the Open Dental inbox.
New preauths were considering the claim delete permission sometimes.
The Edit Rx window buttons and labels were not anchored properly and could end up overlapping other controls when the window was resized.
Move Subscribers window had a spelling error in the warning message.
eConfirmations and eReminders would send 1 hour too early when the appointment was scheduled before allowed auto run time.
ODGrid, font sizes were not public properties
Internal, bug jobs were able to be attached to invalid bugs
Graphical Reports Enhancement, location of some labels made them too easy to miss.
EHR Measures window would throw a UE sometimes.
eRx print button added to support printing prescriber report.
Apex secondary eclaims were sometimes being rejected due to missing primary insurance paid amounts per procedure.
Ortho, frequency and fee billed sometimes displayed in the account module when they should not have.
User Query, practice info would sometimes get added to the print preview multiple times.
Enhancement, insurance edit window fee schedule information is now all on the first tab page.
Ortho, claims created from the auto ortho tool were taking deleted procedures into account when calculating out the DatePlacement.
Ortho Setup, making changes to the auto ortho procedure and clicking "cancel" saved the procedure when it shouldn't have.
Ortho, the Treatment Total Override for new patients was defaulting to 0 instead of the practice default.
Frequency conflict procedure codes are now stored in preferences within the Treatment Plan tab of module setup window.
Ortho, claims created using the auto ortho tool were not getting their Total Treatment Months and Remaining Months values set.
16.4.20(beta)(foreign) Released 2/7/2017
16.4.20(beta) Released 2/7/2017
Requesting EDS benefits would give an Object Reference error when login credentials were invalid.
EHR Stage 2 and EHR Modified Stage 2 Measure Calc would show unnecessary rows.
Outstanding insurance report, updating custom tracking button would be disabled when it shouldn't be sometimes.
ICE phone number was not auto formatting sometimes.
"Telephone Numbers" fix under Tools -> Misc Tools was not including ICE phone numbers.
Payment Period Manager, default date selected wouldn't be the day after the last pay period sometimes.
Procedures, multiple estimates for the same insurance plan could be added to one procedure.
Web Sched, dynamic schedules weren't being shown sometimes
Images module, scanning multiple pages opened a window behind OD sometimes.
OD HQ, clicking 'Send to Me & Create Task' would create a task even if it had been claimed by someone else.
OD HQ, the VM grid would not be refreshed when another user deleted a VM.
16.4.19(beta)(foreign) Released 2/3/2017
16.4.19(beta) Released 2/3/2017
OD HQ, re-importing transactions would cause voids to show up multiple times
ERA window did not indicate claim was received until ERA window was refreshed
Getting MySQL service info would fail sometimes
Dropbox and SFTP have been disabled for 16.3 and 16.4
Email attach button would sometimes do nothing
Plugin Hooks, added hooks to multiple forms.
Tooth chart pen drawing in DirectX was showing extra lines when drawing fast sometimes for Windows 10 users.
Insurance Verification List, today's appointments would show up in the "Past Due" tab.
Updating PayConnect's credit card terminal component
Claims, Insurance Finalize dates were being set at incorrect times.
Appointment Bubble, hovering over an appointment would sometimes throw a UE.
Wiki Edit, tabs were not allowed when editing.
Wiki Table Edit, editing table cells was showing the text in the wrong format.
Wiki Links, links were sometimes duplicated when shown in the grid,
Frequency Limitations, exam and bitewing limitations group had too many codes covered.
Requesting benefits would cause UE if the HSD segment was missing fields
ODHQ only, added timecard benefits report to timecard manage window.
Creating a new rx would sometimes allow you to edit the rx template without permission when EHR was enabled.
Completing appointments from the edit appointment window was not considering the "Allow setting appointments without procedures complete" preference sometimes.
EHR, Errors in generated in QRDA's would cause UE
Importing Patient Forms and Medical Histories, importing logic for ICE fields was sometimes not working correctly.
Repeating tasks were being turned off when they were still in use
EHR Clinical Summaries, visits were counting incorrectly.
EHR Secure Messaging, the numerator would count incorrectly sometimes.
Linux, accessing EHR Dashboard would cause UE
Patient notes could have procedures attached to them by changing the appointment types drop down.
Graphical Reports, y-axis values were sometimes not calculating correctly.
Frequency limitation benefits would have both code and category sometimes.
Central Manager, syncing users could fail sometimes.
Pre-payments could be deleted that had already been allocated.
Patient Portal, the Make Payment button was not visible in demo mode
Insurance Verification List would sometimes miss verifications for insurance in a new benefit year.
Open Dental Service would fail to start with a program version mismatch every time.
Outstanding Insurance Claims, Update Custom Tracking button could be used if the user doesn't have Claim Sent Edit permission.
Email Inbox, enhanced to display entire webmail message.
ODGrid colors did not move when horizontally scrolling.
Security, enhanced the message when trying to add Admin permission to a category with hidden users.
Web Sched, available time slots were being shown to patients even when the last time increment of the appointment would have overlapped another appointment.
Payment Splits associated to a Pre-payment that no longer exists causes an error when attempting to view.
Podium, hiding podium commlogs weren't hiding them from the account module.
Insurance benefit limitations were sometimes incorrectly created with a category and a ProcCode.
Digital Signatures, were using the incorrect user sometimes.
Insurance benefit limitations contained unneeded procedure codes.
eConfirmation and eReminder would fail to send aggregated emails.
Mobile Web, the title section on some lists of information throughout the app were incorrectly sized for iOS users only.
Web Mail, replying to a patient web mail was not swapping the "To" and "From" addresses.
EConnector, the manager thread was flooding the logs with repetitive errors sometimes due to internet loss.
Insurance Write Off Edit permission would show up a message box too often.
Automation triggers wouldn't be run when quick procs added sometimes.
Enhancement, added "Break Down" display column to database maintenance.
16.4.18(beta)(foreign) Released 1/25/2017
16.4.18(beta) Released 1/25/2017
Patient notes were able to have procedures attached to them
EHR Measure Calc reports were taking an extremely long time to run
Outstanding Insurance Claim Report, enhanced the update custom claim tracking labels to make more sense.
Deleting an appointment would throw a UE.
Automation Condition Edit, the "billing type" button would incorrectly show sometimes.
Provider Payroll Report was accessing cache when it should not have been.
Auto-purchse SMS phones were leaving CountryCode empty in some cases.
Treatment plans, insurance information checkbox wouldn't be checked automatically when the patient has a discount plan.
eConfirmation was showing 12a for time asked to arrive in some cases.
Patient Self-Clone feature removed.
The categorizing of Auto Notes would sometimes allow invalid parent-child category relationships.
Edit Procedure Code, changed the minutes textbox to show as read only.
In Case of Emergency (ICE) sheet fields added to the "MedicalHistory" sheet type.
Enhancement, clients that don't have permission to update the server version but are on a newer version now have the option to downgrade to the server version.
Frequency limitations would apply at the family level sometimes
Deleting a new sheet field causes an error sometimes
Sheets with images over a certain size would cause an error sometimes when being uploaded for webforms.
When processing a payment, extra paysplits might be created
Perio Chart would not draw correctly sometimes.
Clicking cancel twice on a processed credit card payment would not create a void payment
ODHQ enhancement, proximity sensor enhanced to be less chatty with the database when user not proximal.
Carestream bridge sometimes gives invalid error.
Patient notes were sometimes saying that a procedure need to be attached.
16.4.17(beta)(foreign) Released 1/19/2017
16.4.17(beta) Released 1/19/2017
Patient Portal, when patients tried to download a file or statement they would receive an error.
Clearinghouse, updated the interval checking error message.
Progress status was not showing the default "Please Wait..." message to users.
Appointments would perform overlapping logic even when not overlapping sometimes.
16.4.16(beta)(foreign) Released 1/19/2017
16.4.16(beta) Released 1/19/2017
Reports, partial payment message enhanced.
Moving an appointment would case an error.
16.4.15(beta)(foreign) Released 1/18/2017
16.4.15(beta) Released 1/18/2017
Newer client program versions were not correctly being stopped from connecting to older server versions sometimes.
Appointment module production not matching reports for capitation patients
Claim Edit window did not fit the minimum supported resolution on a second screen
Moving a family member within a superfamily into their own family within the superfamily is not prompting to add the super guarantor's insurance.
Open Dental Service shows a failed to install message after upgrading sometimes.
Ortho Tx Total Months override was not accessible when 'Show Ortho Case Info In Ortho Chart' was turned off.
Spelling error in Fee Tools Copy Message Popup.
Payment Plan window does not fit the minimum supported resolution.
Overlapping Appointments could sometimes be scheduled.
EHR Stage 2 Measure Calc Report Secure Messaging text was inaccurate
OD HQ declined XCharge payments were not always importing correctly
Fixing the tab order on auto note text prompt.
QuickBooks, there is no preference to turn off the Class Ref feature when using clinics.
Treatment Plan Module, when the discount plan fee is greater than the UCR fee, the patient portion shows as negative sometimes.
Treatment Plan module, saved treatment plans using a discount plan don't display fees correctly sometimes.
Adjustment edit window, discount plan adjustments could have their adjustment types changed.
Insurance Benefit window, the Exams category limitation textbox wouldn't display information sometimes after an update.
Creating a pre-allocated payment causes an error sometimes.
Chart module, charting a procedure from the chart could occasionally cause a UE.
Edit claim procedure window status of CapComplete for received payment can now be changed if the plan is not Capitation.
Improving speed for Daily Procedures report
Reports, RawScreening report did not run.
Upgrading would cause an error in rare cases.
Improving speed for Monthly P&I Report.
Plugin Hook, added a hook to the Import button click
Dropbox, scanning an image would throw an unhandled exception.
Sheet Defs, deleting a lab slip that is still in use by a laboratory was allowed.
Time card manage, hours wouldn't show up sometimes.
Monthly P&I Report now to subtract CapEstimate writeoffs from the Scheduled column.
Graphical Perio Chart, values were missing sometimes.
Podium, location id wasn't changing per clinic.
DbConnection would be left orphaned in some cases.
Database Maintenance, fewer "UNKOWN CARRIER"s will be generated when carriers are found to be missing.
Appointments Report, the Web Sched group box was reworded to better imply intent.
eConnector would sometimes process transmissions more than once.
16.4.14(beta)(foreign) Released 1/11/2017
16.4.14(beta) Released 1/11/2017
Claims were sometimes incorrectly giving an Attachment ID Missing error.
Sheets, text fields could overlap on multi-paged sheets sometimes.
Task Search limits results to 50 sometimes.
Clarified wording on Patient Billing Edit permission
The Sales Tax Adjustment Type wouldn't be assigned a default value when updating sometimes.
Update Repeating Charges window, minor speed improvement.
Minor Ortho Setup issues.
eServices setup, error messages enhanced.
Messaging buttons could be slow due to excessive cache refreshes
Changing patients while in the Chart module wouldn't refresh Patient Tickets automatically.
Patient Portal, when storing images on a server using SFTP, images wouldn't show up in the Images module.
ODGrid would throw an exception if you were using an ODGrid before establishing a database connection.
Deposit, sending an existing deposit to QuickBooks will sometimes throw an error.
Dropbox, going to the images module would sometimes throw an exception for newly created patients.
Dropbox, trying to download a file that doesn't exist was throwing an unhandled exception.
eServices Setup enhanced to validate recall settings before allowing users to send messages automatically.
OD HQ, the voicemail timer was counting from the beginning of the voicemail.
16.4.13(beta)(foreign) Released 1/9/2017
16.4.13(beta) Released 1/9/2017
Procedure, completing a procedure sometimes does not set the Place of Service,
eReminders and eConfirmations send empty messages when 2 recipients share same wireless number.
eConfirmation and eReminder were trying to send to Home Phone or Work Phone when Wireless Phone is empty.
Messaging buttons, too many cache refresh signals were being sent to the database, sometimes causing slowness.
Procedures Not Billed to Insurance report would refresh too often.
Podium would fail to find a program property sometimes.
HL7 Filed Def, removed duplicate.
Edit claim procedure window was preventing the user from chainging status from CapComplete for PPO plans.
Recall Types, the new "Append to Special" check box was not visible.
16.4.11(beta)(foreign) Released 1/6/2017
16.4.11(beta) Released 1/6/2017
Payment plans could have prepayments attached to them sometimes.
Perio chart, copy previous would not gray out newly missing teeth
Wiki, adjacent tables on a wiki page sometimes causes an error.
Task drafts were causing issues, feature removed
Payment Plan, excluding past activity was sometimes allowing duplicate schedules to be created
OD HQ, voicemails now always refresh when sending to me or creating task.
Superfamily sorting now sorts by last name.
Fees, Changing fee schedule fees was sometimes not saving correctly until restart occurred.
Dropbox, trying to update would result in an error that said "Setup.exe is being used by another process" sometimes.
Dropbox, uploading large files fails on the last chunk of the file sometimes.
eRX schema updated to support DMD title.
DentalTek test token messagebox and phone number hardcoded in DentalTek.cs for testing purposes. Needs to be removed.
Operatories combine tool would sometimes cause duplicate operatories to be created and would open forms improperly.
16.4.10(beta)(foreign) Released 1/3/2017
16.4.10(beta) Released 1/3/2017
New Claims would default to wrong status sometimes.
Clinic Edit window, the email picker button was getting unintentionally covered up.
Using a day as pay-day when generating pay periods creates them for the wrong day
OD HQ only, improvements to voice mails.
Tasks, setting a task complete now refreshes local chart module to reflect status change.
16.4.9(beta)(foreign) Released 1/2/2017
16.4.9(beta) Released 1/2/2017
Creating pre-auth claims would give an error sometimes
Recalls, Planned Appts were causing the "Make Recall" to open the View Pat Appts window.
Getting a random primary key not using the cache would hang forever
Blockouts, Linux users would throw an exception when trying to use blockout cut/copy/paste repeating.
Wiki Page Setup new line characters weren't displaying in the text box.
Deposit list was not sized appropriately to accommodate the new clinic column and could not be resized manually.
Job Manager, selecting all lists was causing an error
Fee Schedules, copying fee schedules was causing some fees to be deleted.
16.4.8(beta)(foreign) Released 12/29/2016
16.4.8(beta) Released 12/29/2016
Having two from referrals with an order of 1 would cause the New Patient report to be inaccurate.
Child prophy procedures were not being assigned to a child's recall appointment.
DBM to reorder referral attaches.
16.4.7(beta)(foreign) Released 12/29/2016
16.4.7(beta) Released 12/29/2016
Enhancement, default sheet defs can now be selected and used for Rx by clinic.
Referral attachments now can no longer have duplicate orders.
Task History audit trail has "Editing User" incorrect when cutting and pasting tasks.
Sales tax adjustments would be incorrect for a $0 procedure sometimes.
Chart module would be delayed in loading when there are lots of procedures with "Mouth" treatment area sometimes.
Job Manager, marking a feature request as implemented was causing an error
Service Manager, when installing OpenDentalService, users weren't being prompted to create an OpenDentalServiceConfig.xml file.
Wiki editing, selected text would be duplicated when making a header sometimes.
2017 ADA procedure code descriptions had invalid characters
Edit claim procedure, procedures attached to a preauth would sometimes allow you to change the status.
Image Module, viewing a document with the wrong file extension would sometimes throw a UE.
Treatment Plan Module, inactive treatment plans would sometimes not display correctly.
OD HQ, declined XCharge payments did not match transactions in the XCharge Reconcile Tool
16.4.6(beta)(foreign) Released 12/27/2016
16.4.6(beta) Released 12/27/2016
New Claims would not set the identifier correctly sometimes.
Opening a kiosk was causing an error sometimes.
Task list select window, fixed anchors for listbox.
ODHQ only, resized the job roles grid in the job manager window to be large enough to display the rows without scrolling.
Integrated texting with clinics, unrestricted clinic users can now see text messages unattached to a clinic.
ODHQ only, proximity sensors work with new database schema.
Enhancements to ODHQ voicemails.
16.4.5(beta) Released 12/23/2016
Middle Tier, ambiguous Tag columns were causing errors for several object types.
ODHQ only, added a temporary Play button to the Voice Mails window so that techs can play VMs without Windows Media Player.
Opening a table on a wiki page would sometimes cause an error.
16.4.4(beta) Released 12/23/2016
Tasks and Task Note auto saving feature temporarily disabled until further notice.
ODHQ only, fixed new feature 'Help' color.
ODHQ only, new 'Chat' user was causing phone map to not draw sometimes.
16.4.3(beta) Released 12/22/2016
Tasks and Task Note drafts would not save correctly sometimes
16.4.2(beta) Released 12/22/2016
ODHQ only, removed auto launching of the ProximityOD application.
16.4.1(beta) Released 12/22/2016
Switching tabs on the Ortho Chart would erase newly entered data.
Running DBMs PaymentMissingPaySplit and PaySplitWithInvalidPayNum would repeatedly say that a payment/paysplit has been fixed in some cases.
Alert subscriptions, Headquarters option would not stay selected
Enhancement, digital signatures added for procedures, procedure notes, and group notes.
Sending an appointment to Pinboard would sometimes causes the appointment to draw on the wrong day.
The error "OrthoEnabled is an invalid pref name." was showing on startup sometimes.
Sales tax adjustment type was not saving correctly due to incorrect combo box reference.
Moved a method to CodeBase.MiscUtils and removed an unnecessary function.
Enhancement, create categories for Auto Notes.