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Version 18.2 Version 18.3 Older Versions

Version 18.4

Known Issues
  • Middle Tier, long processes can cause a connection time out error sometimes

  • Database maintenance, some fixes show a variable amount of rows in the grid

  • Editing a patient could cause an error sometimes

  • Uploading Web Forms sometimes fail with a "Request Entity Too Large" error.

  • Middle Tier, Windows shortcut key to snap to the side crashes the program when first opened.

  • Insurance Claims window, sending batch claims can result in an error sometimes.

  • ODGrid, sometimes an exception will be thrown when selecting rows

  • Claim Edit Window, an exception is sometimes thrown for claims waiting to send when the window is closed

  • Moving a super family head to another super family doesn't move all super family guarantors

  • Printing the appt schedule can crash the program sometimes.

  • Appointment module, sometimes and error can occur when sending packets larger then the max_allowed_packet setting.

  • Visual bug - web sched recall - 'Notify me...' obscurred in IE

  • Patient Portal Invites save wrong template when aggregate message to send

  • Patient Portal does not make a security log entry when a patient logs in

  • Payment window and Income Transfers don't work correctly when payment plans for guarantors outside the family are present.

  • Reminders, too many due reminders can crash the program.

  • Claim window, clicking Send Claim can result in an error sometimes.

  • Sending a claim in 5010 format can result in an error sometimes.

  • Landline Texting - does not show cost in column

  • Patient Merge, when patient's share the same ODI folder, some document file references break.

  • Cloud Storage, Open Dental freezes when switching to the Images module initially

  • Add User, default user group message is lacks necessary instructional information.

  • The appointment's InsPlan1 and InsPlan2 sometimes do not get updated consistently

  • Billing Defaults, window does not meet minimum resolution requirements.

  • Canada, preauth EOBs are blocking claim creating when auto import and receive is enabled.

  • PaySimple, deleting a credit card or ACH will not allow you to add it back on the same patient

  • Electronic Statements, generating PDFs for a lot of patients fails sometimes.

18.4.16 (Beta) Unreleased
  • Compose Auto Note prompt window can cause error if left open during automatic log off.

  • Middle Tier, report queries were not using UserLow.

  • Account module, payment plan grid may show outstanding balance for plan paid off if the guarantor is moved out of family.

  • Automatic logoff, after Canceling, the automatic logoff would not occur again.

18.4.15 (Beta) (USA and Foreign) Released 1/15/2019
  • (Enhancement)Canadian claims, auto recalculate estimates using EOB amounts to reflect more accurate patient portion prior to receiving the claim.

  • (Enhancement)Run 'Over Allocated Procedure' logic in the Procedure Info window when changing the fee

  • (Enhancement)Updated chart module Quick Buttons to use the current theme.

  • (Enhancement)Frequency Limits, include 'Not Received' claimproc status

  • CEMT Search Patients window, display fields did not use custom Descriptions.

  • Account module, Est Balance is incorrect sometimes when the guarantor of a payment plan is moved out of the family.

  • Multiple received claimprocs could have been created for the same procedure and insurance

  • Insurance history, some dates were not formatting when changing focus.

  • Miscellaneous Setup window, having "Show patient specialty in main title bar and account patient select" enabled was causing a query to run every second after selecting a patient.

  • FormClaimPayTotal didn't correctly take adjustments into account when checking writeoff

  • View EOB button in the claim edit form was incorrectly anchored

  • Frequency limitations based on service year were sometimes calculated incorrectly

  • Multiple adjustments would not post to the account.

  • Canada, sending a claim would result in a format error when there are 'NO MORE ITEMS' from iTrans when it should not.

18.4.14 (Beta) (USA and Foreign) Released 1/10/2019
  • Web chat client had lines going outside of the chat bubble

  • Edit All Procedures, date, provider, and clinic did not change claimprocs the same as Procedure Info window.

  • When enterprise aging is run for multiple patients after adding repeating charges, check and set the preference indicating that aging is running

  • Lost database connection, program was not attempting to reconnect automatically.

  • Advanced Appointment Search did not always return the correct time slot for the selected blockout type

  • Web Sched New Pat, in mobile there was too much white space after the date picker.

  • Fee Schedules, sorting with a single type selected did not save sort order.

  • PayConnect receipts were showing the expiration date

  • Job Manager, trying to save a new bug job would throw an error.

  • Middle Tier, the Other Appointments window was taking a long time to load when the selected patient had thousands of appointments.

18.4.13 (Beta) (USA and Foreign) Released 1/8/2019
  • (Enhancement)Procedures Not Billed to Insurance window, clicking Refresh now closes the date range calendars when shown.

  • (Enhancement)Added warning message when allocating more unearned than is available on the account.

  • The global update writeoff estimate tool would fail to update writeoff estimates sometimes

  • Patient Edit window, an unsettable permission is checked when performing automation actions for this window

  • Appointment Search sometimes returned times when a provider was not scheduled.

  • Preferences, inconsistent spelling of write-off.

  • Generating PDF statements could have caused an error sometimes

  • Various licenses had incorrect years

  • Paysplit select window would sometimes not show all prepayments.

  • Paysplit Edit window would sometimes not show the correct amount in the 'Allocated Elsewhere' textbox.

  • Credit filter in Mulitple Adjustments window did not always filter procedures correctly.

  • Adjustments, the associated clinic would sometimes get cleared incorrectly.

  • Claim Edit, bottom buttons were hidden for minimum supported screen resolutions sometimes.

  • Advanced searching for an appointment in an unassigned clinic would sometimes throw an error.

  • SFTP AtoZ, Images module would take a long time to load initially.

  • Job Manager Search window would bring other applications in front of the search window sometimes.

  • Transworld, the Date/Days Bal Began columns would sometimes not be filled

  • Patient Info, error occurred when opening info window for a deleted patient.

  • There was no audit trail entry when making adjustments from places other than the single adjustment window

18.4.12 (Beta) (USA) Released 1/4/2019
  • Job Manager Requirement bug fixes

18.4.11 (Beta) (USA and Foreign) Released 1/3/2019
  • (Enhancement)Add progress bar to appointment lists

  • Chart module, setting a procedure complete would sometimes incorrectly prompt "Completed procedures cannot be set for future dates".

  • Procedure bypass global lock did not always allow valid procedures

  • Web Sched New Patient did not recognize date/time selection

  • New 2019 procedure codes were sometimes getting set to the wrong category

  • Chart, Edit All option crashed when selecting Clinic with no Provider selected.

  • MiddleTier, Treatment Plan was not sorted correctly based on preference.

  • Treatment Plans, changing the Sort By radiobox did not change sort order.

  • Handy Dentist Bridge did not send over the last name

18.4.10 (Beta) (USA and Foreign) Released 12/31/2018
  • (Enhancement)2019 ODA Fee Guide

  • User Query, entering a value for a variable and typing Alt + O caused an error.

  • Tasks, refreshing a task duplicated object types.

  • Vixwin, a warning was incorrectly showing when selecting "VixWinBase41".

  • Texting, when signing up for texting using landline, unable to send messages from old phone number

  • Edit Claim window This Claim Only button was showing for preauths.

  • Patient Portal was always compiling in desktop mode

  • Signal Processing, a "Value cannot be null" exception would occur when using the program sometimes.

  • Dashboard Cache, some filter combinations caused errors in queries.

18.4.9 (Beta) (USA and Foreign) Released 12/27/2018
  • An error could occur when Open Dental is attempting to log off and windows can't be closed.

  • Backup & Archive, archiving caused an error sometimes

  • Webforms import was unable to parse birthdate when machine format didn't match database

  • Email, the inbox locked up for some email addresses when navigating around the window.

  • Insurance history, insurance history window did not format dates.

  • Appointment module, views with more than one row per time increment did not load properly when starting the program.

  • Web apps could have stale cache

  • User Query Variables, continuing to the next variable lost text selection.

  • Automation, PrintRxInstruction action caused errors when used for triggers other than RxCreate.

  • Claims, Canadian lab procedures were incorrectly assigned a line number on e-claims.

  • Insurance Plans, multiple UNKNOWN CARRIER entries could cause errors when validating plans.

  • Appointments, rescheduling an unscheduled appointment didn't always reset the confirmation status.

  • Texting, outgoing messages were sometimes delayed for several minutes

  • FHIR - eConnectors would not receive the request sometimes

  • Closing persistent commlogs could sometimes cause an error

  • The internal statements sheet cut off part of the address in some cases

18.4.8 (Beta) (USA and Foreign) Released 12/20/2018
  • (Enhancement)Label changed for preference 'Credits greater than procedure fee'

  • Archive process would fail when updating the archive database

  • Edit Payment Split window, detaching a payment split could result in an error sometimes.

  • Web Sched Recall popup on launch of link (patient facing)

  • Edit Patient Information window, an error could occur when no EHR patient entry is found.

  • Chart module, adding a quad procedure with a proc button or auto code sometime sets the wrong quad

  • Creating a "misc" input field in sheets sometimes threw UE

  • Visual bug - Non OD window populates when pulling up eServices window

  • Text window filter by phone number did not work as intended

  • Deleting an insurance plan sometimes did not update the InsPlan1 and InsPlan2 on scheduled appointments.

  • Auto Deposits, the auto deposit feature would make deposits for payment types marked 'not selected for deposit'.

  • Edit Patient Field Checkbox window, creating a new field could have resulted in an error if the field definition had been deleted.

  • Account Module preferences showed incorrect label for "Credits greater than proc fee"

  • Sending large quantities of email wouldl fail sometimes

  • MobileWeb and Patient Portal constantly flash popup at login

  • WebForms Mobile Layout had issues

  • Mobile Web - unable to select existing appt and edit/move/delete

  • Exclusion Rules that were insurance plan specific weren't being saved.

  • eCW, users were prevented from logging on.

18.4.7 (Beta) (USA and Foreign) Released 12/19/2018
  • Task List Select, sometimes a task list was listed twice

18.4.6 (Beta) (USA) Released 12/18/2018
  • Appointment module, blockout menu shows items available when they actually aren't sometimes.

  • AutoCode, deleting all procedure codes and clicking Cancel was saving AutoCode without procedure codes.

  • VoiceMails, creating a task from a voicemail opened a Task window behind the main window.

  • Chart Module, teeth movement values wouldn't display unless + or - were pressed first.

  • Claim Edit form cannot be fully seen while using the minimum supported screen resolution

  • Tasks, FormTaskEdit_SaveCopy_OtherUserInbox unit test was failing.

  • DoseSpot, medications sent to DoseSpot made an Rx when being retreived sometimes.

  • An error would sometimes happen if one or more module buttons were hidden

  • PaySimple, payment amount did not reset to 0 after a credit card transaction failed.

  • Module buttons that should be hidden would be visible sometimes

18.4.5 (Beta) (USA and Foreign) Released 12/17/2018
  • (Enhancement)Modify pref to disallow writeoffs greater than procedure fee to include adjustments

  • (Enhancement)Updated Select Paysplit window to say "Amt End" in the last column

  • (Enhancement) Multi Rx, prevent from creating a blank Rx.

  • Choose Database window would sometimes show the log off prompt.

  • FHIR - Resources were including blank and null objects when being serialized

  • Task List Select, sometimes a task list is listed twice

  • Tasks, the "New for user" tab showed completed tasks sometimes.

  • Backup tool, stop users from utilizing tool if any of the database tables are InnoDB.

  • Other Appointments window, clicking Create New Appt caused an error sometimes.

  • The splash screen would show above the Registration Key Edit window sometimes.

  • Message Box popups would hide behind the splash window sometimes.

  • Capitation payment date was not set when completing capitation procedures.

  • Closing out of the database maintenance window while running could have caused an error

  • When aborting a thread, unhandled exceptions could have occurred

  • Insurance benefits window, benefit percentages sometimes show -1 instead of blank

  • Launching Mobile Web Link Constantly Refreshes Page 18.4 Only

  • Appointment module, appointment grid didn't redraw properly when changing the view sometimes.

  • Insurance Plan, the state of the substitution code checkbox did not get set correctly sometimes.

  • Some patient specific forms had clinic filters.

  • MobileWeb, search for patient when creating an appointment wouldn't work sometimes.

  • Edit Insurance Payment, the first Claim Payment Group option could not be selected.

18.4.4 (Beta) (USA and Foreign) Released 12/11/2018
  • Security, the log on and billing defaults password fields were not masked.

  • Loading the chart module would sometimes throw an exception

18.4.3 (Beta) (USA and Foreign) Released 12/11/2018
  • Merging patients within family did not set trsitranslog and famaging guarantor correctly

  • Sales Tax adjustment dates do not match procedure dates when running the repeating charge tool

  • Tasks, sending to multiple tasklists was not updating Task area or window.

  • Patient Merge, some note fields were not included in a merge.

  • Tasks, a Task that enters a user's inbox but is sent to another inbox was not marked as read when opened by the first user and OK was clicked.

  • Database Maintenance, the Tools tab was not disabled while running database maintenance

  • Patient Portal is now mobile friendly.

  • Task search, task search grid didn't load.

  • Appointments, double clicking in the schedule and choosing an unscheduled appointment was not adding appointment.

  • Middle Tier - getting all users could have caused an error

  • eConfirmations were not reaching patients sometimes

  • Substitution codes, fixed typo in the substitution codes window.

  • A progress window could have caused an issue where it would never close

  • Procedures could sometimes be edited while in Audit mode.

18.4.2 (Beta) (USA and Foreign) Released 12/10/2018
  • (Enhancement)Improve spell check speed and perform spell checking separate from the main thread.

  • Patient Portal Invites were not being prevented if patient email is not setup

  • Insurance Benefits, limitation benefits with Coverage Level of "Individual" would change to "None" sometimes when the window is entered again.

  • Payment window, making a payment to a single family that is within a superfamily will make splits to all superfamily members.

  • Procedure Select window Exclude All Credits did not show all procedures on a patient's account

  • Patient Portal Invites might not created invalid login credentials

  • Right clicking a grid may have shown items in the wrong order

  • Fees, clinic restricted users could not edit default fee when fee schedule is global.

  • Enterprise Aging was being ran from the account module on workstations.

  • Emails, editing the BCC, CC or To field would result in an error sometimes.

  • Advanced appointment search clinic more button was visible when clinics were turned off

  • Opening the advanced appointment search could sometimes cause an error

  • Procedure select window sometimes did not show procedure surface.

  • Chart module, the right-click set complete message was sometimes formatted incorrectly.

  • Plan-specific downgrades were sometimes being applied to patients that didn't have the insurance plan.

  • Selecting a patient could cause an error related to computer prefs sometimes.

  • Statements, any error that occurred while sending e-statements did not show to the user.

18.4.1 (Beta) (USA) Released 12/6/2018
  • (Enhancement)ASAP window is slow to load for large databases

  • (Enhancement)Transworld, add message history window.

  • (Enhancement) Optimize the billing logic to reduce memory use

  • Incoming email syncing could have caused computer slowness sometimes

  • Local date format preference was not being followed from the update window

  • Middle Tier, creating a billing list threw an error sometimes.

  • Appointment bubbles didn't display correctly sometimes.

  • Account module grid order was non-deterministic for transactions of the same type and date

  • Windows date format could have affected many Open Dental Services

  • OpenDental Installer would sometimes not change the data path.

Version 18.3

Known Issues
  • Middle Tier, long processes can cause a connection time out error sometimes

  • Database maintenance, some fixes show a variable amount of rows in the grid

  • Editing a patient could cause an error sometimes

  • Uploading Web Forms sometimes fail with a "Request Entity Too Large" error.

  • Middle Tier, Windows shortcut key to snap to the side crashes the program when first opened.

  • Insurance Claims window, sending batch claims can result in an error sometimes.

  • ODGrid, sometimes an exception will be thrown when selecting rows

  • Claim Edit Window, an exception is sometimes thrown for claims waiting to send when the window is closed

  • Moving a super family head to another super family doesn't move all super family guarantors

  • Printing the appt schedule can crash the program sometimes.

  • Appointment module, sometimes and error can occur when sending packets larger then the max_allowed_packet setting.

  • Patient Portal Invites save wrong template when aggregate message to send

  • Patient Portal does not make a security log entry when a patient logs in

  • Payment window and Income Transfers don't work correctly when payment plans for guarantors outside the family are present.

  • Reminders, too many due reminders can crash the program.

  • Claim window, clicking Send Claim can result in an error sometimes.

  • Patient Merge, when patient's share the same ODI folder, some document file references break.

  • Add User, default user group message is lacks necessary instructional information.

  • The appointment's InsPlan1 and InsPlan2 sometimes do not get updated consistently

  • Billing Defaults, window does not meet minimum resolution requirements.

  • Canada, preauth EOBs are blocking claim creating when auto import and receive is enabled.

  • PaySimple, deleting a credit card or ACH will not allow you to add it back on the same patient

  • Electronic Statements, generating PDFs for a lot of patients fails sometimes.

18.3.43 Unreleased
  • (Enhancement)Canadian claims, auto recalculate estimates using EOB amounts to reflect more accurate patient portion prior to receiving the claim.

  • Compose Auto Note prompt window can cause error if left open during automatic log off.

  • CEMT Search Patients window, display fields did not use custom Descriptions.

  • Account module, Est Balance is incorrect sometimes when the guarantor of a payment plan is moved out of the family.

  • Billing list, exclude if insurance pending checkbox was not excluding those patients

  • Miscellaneous Setup window, having "Show patient specialty in main title bar and account patient select" enabled was causing a query to run every second after selecting a patient.

  • Middle Tier, report queries were not using UserLow.

  • Frequency limitations based on service year were sometimes calculated incorrectly

  • Multiple adjustments would not post to the account.

  • Canada, sending a claim would result in a format error when there are 'NO MORE ITEMS' from iTrans when it should not.

  • Automatic logoff, after Canceling, the automatic logoff would not occur again.

18.3.42 (USA and Foreign) Released 1/10/2019
  • When enterprise aging is run for multiple patients after adding repeating charges, check and set the preference indicating that aging is running

  • Advanced Appointment Search did not always return the correct time slot for the selected blockout type

  • Fee Schedules, sorting with a single type selected did not save sort order.

  • PayConnect receipts were showing the expiration date

18.3.41 (USA and Foreign) Released 1/8/2019
  • (Enhancement)Procedures Not Billed to Insurance window, clicking Refresh now closes the date range calendars when shown.

  • Preferences, inconsistent spelling of write-off.

  • Patient Info, error occurred when opening info window for a deleted patient.

  • There was no audit trail entry when making adjustments from places other than the single adjustment window

  • Web Sched New Pat, in mobile there was too much white space after the date picker.

18.3.40 (USA and Foreign) Released 1/8/2019
  • Web Sched New Patient did not recognize date/time selection

  • MiddleTier, Treatment Plan was not sorted correctly based on preference.

  • Treatment Plans, changing the Sort By radiobox did not change sort order.

  • Appointment Search sometimes returned times when a provider was not scheduled.

  • Handy Dentist Bridge did not send over the last name

  • Generating PDF statements could have caused an error sometimes

  • Various licenses had incorrect years

  • Credit filter in Mulitple Adjustments window did not always filter procedures correctly.

  • Claim Edit, bottom buttons were hidden for minimum supported screen resolutions sometimes.

  • Advanced searching for an appointment in an unassigned clinic would sometimes throw an error.

18.3.39 (USA and Foreign) Released 1/2/2019
  • New 2019 procedure codes were sometimes getting set to the wrong category

18.3.38 (USA and Foreign) Released 12/31/2018
  • (Enhancement)2019 ODA Fee Guide

  • Tasks, refreshing a task duplicated object types.

  • Vixwin, a warning was incorrectly showing when selecting "VixWinBase41".

  • Edit Claim window This Claim Only button was showing for preauths.

  • Signal Processing, a "Value cannot be null" exception would occur when using the program sometimes.

18.3.37 (USA and Foreign) Released 12/27/2018
  • Webforms import was unable to parse birthdate when machine format didn't match database

  • Email, the inbox locked up for some email addresses when navigating around the window.

  • Appointment module, views with more than one row per time increment did not load properly when starting the program.

  • Web apps could have stale cache

  • Claims, Canadian lab procedures were incorrectly assigned a line number on e-claims.

  • Insurance Plans, multiple UNKNOWN CARRIER entries could cause errors when validating plans.

  • The internal statements sheet cut off part of the address in some cases

18.3.36 (USA and Foreign) Released 12/20/2018
  • (Enhancement)Label changed for preference 'Credits greater than procedure fee'

  • Archive process would fail when updating the archive database

  • Edit Payment Split window, detaching a payment split could result in an error sometimes.

  • Chart Module, teeth movement values wouldn't display unless + or - were pressed first.

  • Claim Edit form cannot be fully seen while using the minimum supported screen resolution

  • Edit Patient Information window, an error could occur when no EHR patient entry is found.

  • Creating a "misc" input field in sheets sometimes threw UE

  • Tasks, FormTaskEdit_SaveCopy_OtherUserInbox unit test was failing.

  • DoseSpot, medications sent to DoseSpot made an Rx when being retreived sometimes.

  • PaySimple, payment amount did not reset to 0 after a credit card transaction failed.

  • Task List Select, sometimes a task list was listed twice

  • Auto Deposits, the auto deposit feature would make deposits for payment types marked 'not selected for deposit'.

  • Account Module preferences showed incorrect label for "Credits greater than proc fee"

  • Sending large quantities of email wouldl fail sometimes

  • eCW, users were prevented from logging on.

18.3.35 (USA and Foreign) Released 12/17/2018
  • (Enhancement)Modify pref to disallow writeoffs greater than procedure fee to include adjustments

  • (Enhancement)Updated Select Paysplit window to say "Amt End" in the last column

  • Merging patients within family did not set trsitranslog and famaging guarantor correctly

  • Tasks, sending to multiple tasklists was not updating Task area or window.

  • Task List Select, sometimes a task list is listed twice

  • Tasks, a Task that enters a user's inbox but is sent to another inbox was not marked as read when opened by the first user and OK was clicked.

  • Database Maintenance, the Tools tab was not disabled while running database maintenance

  • Backup tool, stop users from utilizing tool if any of the database tables are InnoDB.

  • Substitution codes, fixed typo in the substitution codes window.

  • Capitation payment date was not set when completing capitation procedures.

  • Security, the log on and billing defaults password fields were not masked.

  • Procedures could sometimes be edited while in Audit mode.

  • When aborting a thread, unhandled exceptions could have occurred

  • Insurance benefits window, benefit percentages sometimes show -1 instead of blank

  • Appointment module, appointment grid didn't redraw properly when changing the view sometimes.

  • Some patient specific forms had clinic filters.

  • Edit Insurance Payment, the first Claim Payment Group option could not be selected.

18.3.34 (USA and Foreign) Released 12/10/2018
  • Webforms were accidentally allowing mobile layout in some cases

18.3.33 (USA and Foreign) Released 12/10/2018
  • New trial version

18.3.32 (USA and Foreign) Released 12/10/2018
  • Patient Portal Invites were not being prevented if patient email is not setup

  • Insurance Benefits, limitation benefits with Coverage Level of "Individual" would change to "None" sometimes when the window is entered again.

  • Payment window, making a payment to a single family that is within a superfamily will make splits to all superfamily members.

  • Procedure Select window Exclude All Credits did not show all procedures on a patient's account

  • Patient Portal Invites might not created invalid login credentials

  • Emails, editing the BCC, CC or To field would result in an error sometimes.

  • Advanced appointment search clinic more button was visible when clinics were turned off

  • Opening the advanced appointment search could sometimes cause an error

  • Procedure select window sometimes did not show procedure surface.

  • Plan-specific downgrades were sometimes being applied to patients that didn't have the insurance plan.

  • Selecting a patient could cause an error related to computer prefs sometimes.

  • Statements, any error that occurred while sending e-statements did not show to the user.

18.3.31 (Beta) (USA and Foreign) Released 12/6/2018
  • Clearinghouse setup, if the database had duplicate clearinghouse overrides for the same clinic the data would not populate correctly on load. (very rare)

  • Procedure Select window showed incorrect values for procedures attached to payment plans

  • Enterprise Aging was being ran from the account module on workstations.

18.3.30 (Beta) (USA and Foreign) Released 12/4/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Added the OpenDental License to the license window

  • ERA 835s window, ERA rows did not show as finalized even when every claim had been processed sometimes.

  • Account module, an error occurred when refreshing the module sometimes if the database connection was too slow.

  • Claim Status Response From window, trying to open the window could have crashed the program if the response was in an invalid format.

  • Payment window, when performing income transfers with super families, making a manual split first would attribute the money to the wrong family member sometimes.

  • Payment window, when making a payment to superfamily procedures, when the payment is opened again later, the superfamily's procedures that were paid and are not the current patient do not show in the charges grid.

  • Edit Patient Information window, a popup was occurring too often when a family has an archived family member.

  • ERA 835s window, an error would occur when using middle tier.

  • Procedure select window, breakdown wouldn't show attached items if "Exclude All Credits" was selected.

  • Go To Appt Date did not select patient on the selected appointment

  • Reminder Tasks were not immediately showing in New for User tab when due.

  • Misspelled word in security settings

  • Tasks, opening a task in your tasklist and clicking OK was not marking tasks as read.

18.3.29 (Beta) (USA and Foreign) Released 11/30/2018
  • (Enhancement) Insurance Payment speed improvements

  • (Enhancement)Stop writing to the FreeDentalConfig when connecting using command line parameters.

  • Edit Transaction, textbox and button tab order was inconsistent in simple mode.

  • Adjustments report did not check All box for adjustments by default

  • Middle Tier, computer preferences were failing to update properly.

  • Canada carrier Great-West Life (ID 000011) now uses CDANet version 4 and Telus B network.

18.3.28 (Beta) (USA and Foreign) Released 11/30/2018
  • (Enhancement)ERA Find Claim Matches For Detached button message enhancement

  • (Enhancement) Don't display the patient count in the clinics window in selection mode

  • Income Transfer Manager, positive adjustments or claims paid by total would still show as needing transfer after a transfer had been performed previously.

  • Computer preferences would be overwritten by other users sometimes.

  • Web Chat, "End Session" message displays Html tags on technician side.

18.3.27 (Beta) (USA and Foreign) Released 11/27/2018
  • (Enhancement)Handled InsPlanInvalidNum UEs, performs cleanup even when plan is linked to an appointment.

  • DoseSpot, invalid DEA numbers don't tell the user which clinic was used to get the dea number.

  • Payments, clicking "Print Receipt" created audit trail "X-Charge receipt printed" even if not using X-Charge.

  • Edit Benefits, Add/Delete buttons were not anchored properly.

  • Database maintenance to remove duplicate ortho entries was slow

  • Payment date was not being set for claimprocs sometimes

  • Patient Edit, users without Archived Patient Edit permission could add referrals to archived patients.

  • Frequency Limitations, deductibles were not applied correctly when using 'Estimates as of' feature.

  • Patient Archive Edit, permission loophole existed when checking 'Same for entire family' on another patient.

  • Middle Tier, invoking Meth.GetTableLow() from a plug-in was causing an error.

  • SuperFamily Statements, Sum of Totals/Ins Estimates wasn't including patients with equal balance and insurance estimate.

  • DentalXChange attachments, entering invalid Windows filename characters to the attachment's filename caused an error.

  • Canadian Labs, 'Do Not Bill to Insurance' was not updating estimates for labs.

  • eRx, double clicking the button will open 2 forms, making multiple log entries.

  • Internal, Chat Support date range did not update over time.

18.3.26 (Beta) (USA and Foreign) Released 11/21/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) 2019 CDT Codes added.

  • DoseSpot, area code 959 was not considered valid.

  • Appointment Edit, setting a patient note status to patient note can throw an exception

  • (Middle Tier) Splitting a payment to a superfamily sometimes caused an error

  • Patient Merge, merge could fail sometimes and crash the program.

  • Opening the email window may have caused office wide slowness

  • Security Log Off, planned appointment prompt was blocking auto log off.

  • DentalXChange attachments, adding attachments to pre-authorization claims would fail.

  • Blockout cut, copy, paste/repeat would take a long time sometimes

  • Audit Trail, checking Show Archived could crash the program if Archive database not setup.

  • Choose database, the default server and database name are sometimes wrong for trial versions.

  • WebMail, WebMailSentRead and WebMailSent emails were not showing in Sent Messages.

  • Capitation payments were able to be entered by procedure.

  • Middle Tier, Account Module was failing to access the current user and was crashing.

  • Patient Portal Invites resends invites sometimes

18.3.25 (Beta) (USA and Foreign) Released 11/15/2018
  • Account Module, loading the family module was sometimes throwing an error with incorrect info

  • Carriers window (Canada only), clicking Update Carriers could import the carrier version number incorrectly.

  • Appointments, clicking Go to Appt Date did not select appointment for family members.

  • XCharge payments, the "Save Token" checkbox was sometimes disabled incorrectly

  • Middle Tier, UE when generating the billing list sometimes due to serialization of invalid characters

  • Middle Tier, ParamCheckSClasses test was failing on several methods.

  • PaySplits, Edit Payment Split window included merged patients.

  • Other Appointments, Recall for Family included merged patients.

  • Make recall, creating a recall appointment using the make recall button would sometimes assign the wrong insurance plan.

  • Security, updated the misspelled words in the permission list

  • URL matching did not match URLs surrounded by parenthesis correctly

  • Medications, loss of functionality, search textbox was not selected at start.

  • Typing in the Patient Name field on a task was misleading

  • Auto Notes, MultiResponse types did not function correctly when containing commas.

18.3.24 (Beta) (USA and Foreign) Released 11/14/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Manage Module messaging button text was misleading

  • New Patient Web Sched - Time slots don't show

  • CEMT Patient Search Display Fields, country was not spelled correctly. This would also cause incorrect column data in the patient search window.

  • Middle Tier, attempting access of Archive databases could cause critical errors.

18.3.23 (Beta) (USA and Foreign) Released 11/12/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Clean up Nexmo logs after 90 days

  • When changing an appointment's time and selecting No on "Reset Confirmation Status?" may have resent the eConfirmation anyways

  • Sheet Edit, languages written in a right-to-left format did not display properly.

  • WebForms, submitting a webform without signing a signature box was resulting in a signature time.

  • Middle Tier, changing the username of the currently logged in user caused a critical error.

  • Rx instructions sometimes did not print using custom sheets

  • Invoice procedure select window, creating a new invoice sometimes did not show all procedures.

  • Update the text in the Security & Global Security settings window

  • (Internal) updated internal sheet defs to work with webforms mobile.

  • Issue with patient portal invites.

  • Patient Database Maintenance, double clicking to see breakdown results was not patient specific.

  • Printing could result in an error when the RPC server was unavailable.

18.3.22 (Beta) (USA and Foreign) Released 11/8/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Sheet Tools, Exporting a custom sheet with images will prompt user that images must be manually copied in order to properly display when imported.

  • (Enhancement) Hidden adjustment types show on Daily Adjustments report when using All checkbox

  • (Enhancement)Allow HTML emails to use characters and tags that are not allowed in the wiki

  • Edit Split Window sometimes had incorrect information on amount remaining

  • Automated recurring charges would not run without checking "Allow Patient Portal Payments"

  • Running enterprise aging from the finance charge tool did not clear out the aging begin preference when finishing

  • SuperFamilies, Merged patients were showing in SuperFamily grid.

  • Middle Tier, supply order items were not showing sometimes.

  • Appointments, in Week view, appointment for a new patient could schedule on incorrect day sometimes.

  • Spell checking a textbox sometimes caused critical error

  • Middle Tier, when creating a new appointment, SecUserNumEntry was not set to the User on the Client.

  • Claim payment, creating a new payment would sometimes take a long time when the prompt for secondary claim feature was turned on.

  • Patient Portal, sending Web Mail gave an error

  • DentalXChange, the program did not send the provider's taxonomy code correctly.

  • Web Forms, Host Server Address could not be changed once set to an invalid address.

18.3.21 (Beta) (USA and Foreign) Released 11/5/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Increased speed of the blockout cut-copy-paste tool for large databases

  • (Enhancement)Preference to Disable Saving Attachments When Using DXC

  • (Enhancement)Transworld, automatically send a suspend message when a payplan is created for a guarantor whose account is being managed by TSI.

  • joes test job

  • New wikipage with the same name as an archived one would sometimes not show the history correctly.

  • Edit Claim window, an error was occurring when there are no waiting or pending claims sometimes.

  • Sheets window had improper anchoring.

  • Texting using landline, replying to confirm appointment did not work

  • Transworld, if the OpenDentalService send time or repeat frequency is changed, the service would sometimes continue to send according to the original send time

  • DoseSpot, merging a patient would cause ambiguity between DoseSpot patient references.

  • ERA window, clicking ERA in the mange module results in an error.

  • Edit Claim window, clicking View ERA results in an error.

  • Emails, canceling out of a template edit causes a UE sometimes.

18.3.20 (Beta) (USA and Foreign) Released 11/1/2018
  • Billing list wouldn't exclude patients with pending insurance when the exclude pending insurance checkbox was checked sometimes.

  • Canada carrier Pacific Blue Cross (PBC) secondary eclaims (COB).

18.3.19 (Beta) (USA and Foreign) Released 11/1/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Move TransactionsWithFutureDates DBM to Old

  • (Enhancement)Sheets, prompt user to continue or delete when sheet cannot load due to invalid data.

  • (Enhancement)Iteratively switching providers from NewCrop to DoseSpot

  • ERA window, using the right click Go To Account option could result in an error when the claim had been deleted.

  • Database Maint, running the Fix for the method "PaymentMissingPaySplit" would lock up the program sometimes.

  • Merging patients within family did not always set guarantor correctly

  • Clicking delete on a prescription from the Rx window could have caused an error

  • Income Transfer Manager, when claims are paid by total suggested transfers could still show after a transfer is performed sometimes.

  • When no longer using clinics, the ASAP list may have incorrectly said the office is not signed up for Web Sched ASAP

  • Made the "After Appointment" radio buttons invisible for eReminders and eConfirmations

  • Auto notes, one response prompts with autonotes did not show the response text sometimes.

  • Changing an existing task to a reminder task didn't remove it from the toolbar task count

  • Clinic column showed in SendClaims window when clinics turned off

  • Statements, error deleting when an associated document had already been deleted.

  • Patient Status Setter Tool did not disable recalls when setting patients to inactive

  • Email templates, Edit Text button would sometimes erase or replace text with previous or blank values

  • Middle Tier was registering for MySQL connection lost events when it shouldn't.

  • Web Sched ASAP - User could send ASAP invite over blockout marked not to allow scheduling

  • ERA payment entry, writeoffs were created when they should not be sometimes.

  • ERA payment window, total payment lines with remarks would put one character per line sometimes.

  • eConfirm did not re-use 'C' response when it could

  • DentalXChange attachments, the program did not warn users that .pdf files are not supported.

  • ERA window, denied claims were being grouped with paid claims, causing incorrect financial sums.

  • New sheets were able to click the "Change Pat" button.

  • (Enhancement ) Patient Status Setter window had a date range and only a since date since was needed.

  • ERA 835s window, 835 rows would show as Finalized when they should not sometimes.

  • Fixed benefit plans didn't calculate procedures correctly for downgrades.

  • ERA payment entry window, supplemental payments had writeoffs when they should not.

  • Employees setup wizard did not immediately add a newly added employee to the grid

  • Perio Module, an exception was thrown when a tooth row is clicked on sometimes.

  • Locked procedures could have date edited when editing a group of procedures

18.3.18 (Beta) (USA and Foreign) Released 10/25/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Show Daily Production Goal when NetProduction is in the appointment view

  • (Enhancement) Additional claim form output field for procedure start and stop times.

  • (Enhancement)Add a link to the wiki search to the Previous Versions webpage

  • Web Shed Notify Text templates contained "[ApptDate]" twice

  • Canadian primary eclaims were blocked if secondary carrier was not CDANet.

  • Signing up for the eServices Bundle without texting and later enabling texting may have sent messages entered when the office was not signed up for texting

  • The Recently Contacted tab on the Recall List did not include values for all columns for Web Sched Recall reminders occasionally

  • Web Sched ASAP may have said patient cannot receive texts when they can

  • Images, selected image from Patient Forms was cleared in Image Module after closing Patient Forms window.

  • Web Sched New Patient, text wasn't wrapping when it should in Internet Explorer.

  • Supplyorder items were being attached to a supply that did not exist sometimes.

  • Trojan, importing benefits would remove frequency limitations.

  • In the EOB window, don't auto refresh claims when attaching a check

  • Panda Perio Advanced bridge would sometime cause an error.

  • WebSched with no clinics unable to fetch timeslots

  • Transworld, an error would sometimes happen if the Run Aging button was pressed

  • MySQL 5.0 was not able to update past 17.4

  • Progress Notes Search, typing in the search box was causing an error when no chart views are defined.

  • Limited Statement, selected procedures were not printing in the statement when using Middle Tier.

  • Deleting a batch of statements could cause an error sometimes

  • Confirmation list postcards, having 1 postcard per sheet sometimes did not print correctly

  • DentalXChange attachment service, the image date was not serializing correctly and would result in errors during validation.

  • Supplyorder totals were sometimes being set to an incorrect value.

18.3.17 (Beta) (USA and Foreign) Released 10/23/2018
  • Appointment Module, user was unable to move appointment with a Provider with expired Date Term to valid Provider.

  • Procedure/Supplemental Payment window, "Ins Fee" column did not match Claim Edit window with "Billed to Ins".

  • Insurance Benefits, values over 100% could be entered in percentage fields.

  • Main window, maximizing by double clicking top bar sometimes would click other buttons.

  • Database maintenance, the SchedulesDeleteShort method ran out of memory on large databases.

  • Middle Tier - Trying to serialize an ODTuple would throw an error

  • Aging report, increase '> 90 Days' column to accommodate 8 digit totals

  • Accounts Receivable Manager, saying "No" to "There was a problem running aging. Would you like to load the accounts grid with currently existing account information?" was crashing the program.

  • Email sent to many contacts caused the Edit Email window to crash

  • Referral Slip, characters were cut off on several text fields.

  • ERA Finalize Payment button was failing with error when at least one claim was not received.

  • When retrieving Web Forms, the error message was not always completely accurate

  • Provider Setup window, holding the Ctrl key and double clicking a row caused an exception

  • Image category, the Claim Attachments option did not deselect other checkboxes when selected.

  • Add verbose message logging to the Transworld thread in the OpenDentalService for help with troubleshooting sync issues

  • Transworld, the OpenDentalService would not send sync messages sometimes

  • The eServices tab doesn't show red when the eConnector is unable to connect to a proxy instance

  • Minor optimization to the query used during the load of the recall and ASAP list

18.3.16 (Beta) (USA and Foreign) Released 10/22/2018
  • (Enhancement) When a patient confirms the same appointment twice, the second time will say the confirmation has already been confirmed.

  • (Enhancement) Feature Requests, updated the weight calculation.

  • (Enhancement) Filter opnums for fetching websched timeslots by clinic num when possible

  • Database maintenance, Canada only tools were showing in the grid when not in Canada.

  • Querying for prepayments would sometimes return too many rows.

  • Electronic Remittance Advice (ERA) - Electronic EOB - Format X12 835 window, clicking Print would cause the aforementioned window to go behind other windows sometimes.

  • Web Forms, updating from Sheets wasn't handling Request Entity Too Large error correctly.

  • ERA window, clicking Finalize Payment could cause an error rarely.

  • Patient Merge, open task windows and task area were not refreshing when merging linked patient.

  • Repeating charges, when creating a manual charge it wouldn't use the patient's primary provider.

  • The preference to display patient specialties in the title bar should not require clinics to be enabled

  • Payment split window, detaching the current procedure and attaching another one displayed the incorrect Amount Start

  • Sheets, loading sheets with WPF when not on a tablet was causing slowness.

  • Middle Tier, creating a billing list threw an error sometimes.

  • Statement sheets sometimes uses the wrong color for some fields

  • Unfinalized Insurance Payments report, Type filter was not functioning correctly.

  • Web Sched New Pat set up required clinic when clinics not enabled

  • Clinic specific module preferences were showing when clinics are disabled.

  • Unfinalized Insurance Payment report, printing was failing when clinics not enabled.

  • Middle Tier - A provider's date term would be set when the server's date format was incorrect

  • Canada Carriers window, clicking Update Carriers did not update carrier Supported Transaction Types.

  • ERA preauths, imported amounts were wrong sometimes.

  • Add back the ability to calculate daily break adjustments for today's date if an employee is not clocked in

  • Appt module, the make appt button was sometimes slow to load.

  • Income Transfer Manager, when creating transfer for adjustment type it wouldn't use adjustment's procedure.

  • Middle Tier, editing autocodes would sometimes not show all autocode items.

  • Recall list was slow to load with large databases

  • Middle Tier Edit Patient Information window, having "Same for entire family" checked caused an error.

  • Receipts sometimes did not show correct balance when paying for payment plans.

18.3.15 (Beta) (USA and Foreign) Released 10/16/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Preference for clinic users to print statements alphabetically

  • (Enhancement)Change "Ins Fee" column name

  • Regular email templates were sometimes being incorrectly translated into HTML.

  • Providers, blankTerm Dates and Birthdates were set to 01/01/2001 if region settings use a two digit year format.

  • Middle Tier, Appointment Notes were not preserving reserved XML characters correctly (e.g. '<' turns into "<").

  • Addresses for a family would have not stayed synced sometimes

  • Pat column should always appear in treatment plan if there is a tax est to be shown

  • MiddleTier - Adding a quick paste category caused an error

  • DBM for OrthoChartDeleteDuplicates did not take case into account for FieldName and FieldValue

  • Procedures with base units did not calculate correctly when making payments

  • DentalXChange attachment service, when clicking 'OK' in the Claim Attachments window, logging the attachment entry failed sometimes.

  • Selecting some chart buttons with no patient selected caused an error

  • Claims, if there is no default medical clearinghouse the Claim Edit form wouldn't open.

  • Insurance benefits, not setting a category or proc code would block users from creating a benefit sometimes.

  • Manual claim attachments, sending a claim that did not specify attachment types did not send the attachmentID.

  • Viewing schedules would sometimes cause an error.

  • Patient field def window, updated the label text

  • Deleting statements when closing the billing list would take a long time sometimes

  • Invalid sender email was causing eConfirm/eReminders to skip send

  • Middle Tier, adding a repeat charge would sometimes cause an error

18.3.14 (Beta) (USA and Foreign) Released 10/11/2018
  • Account module, when right-clicking, the "add adjustment" option showed for non-procedure items.

  • Logging off or updating resulted in an error sometimes.

  • Appointment Views, the ProcsColored field was causing the program to crash sometimes.

  • Setting an appointment complete did not calculate frequency limitations correctly

  • Patient Portal, appointment confirmation links were not always valid

  • Check table label still appeared on patient DBM window

  • Edit Payment Split, deleted super family patients could appear in the patient box

  • Appointment module, 'Make Recall' was sometimes slow.

  • DoseSpot, refreshing notifications checked for the clinic when the clinics feature wasn't enabled.

  • Wikipage, internal links were sometimes not opening the correct wikipage

  • Insurance benefits, prosthodontics waiting period did not populate correctly in simplified view.

  • Enhance date range picker label alignment for vertical mode

18.3.13 (Beta) (USA and Foreign) Released 10/9/2018
  • (Enhancement)Skip Table Check when running Database Maintenance for a specific patient

  • (Enhancement) Changed the text on the database selection form

  • MySQL failed to respond after a period of time crashed the program.

  • Full hard drives on the server that hosts the database service crashes the program. Better Error message included

  • Auto Codes, a Condition status procedure was not updating the fee if Auto Codes change the Procedure Code.

  • Spell Check, text boxes filled with excessive lines of text (or new lines) caused the program to hang when spell checking was enabled.

  • Printing a Treatment Plan, "sub" was sometimes incorrectly marked for procedure codes without substitutions.

  • Chart module, clicking Ortho was causing an error sometimes.

  • Users without blockout permission were allowed to edit blockouts that were not flagged as NS or DC

  • Users without blockout permission could not right click and delete allowed blockouts

  • TaxEst amounts were not included in Pat totals in the treatment plan module.

  • Repeating Charges - cards would be charged before their start date for the given month

  • Payment plan credits could sometimes be applied to the wrong payment plan in a family

  • Canadian users, procedure patient portion would use insurance paid amount even if the claim is not received.

  • Payment window would crash if a deposit had been deleted sometimes

  • Middle Tier, colors were not being preserved for Proc Appt Colors.

18.3.12 (Beta) (USA and Foreign) Released 10/4/2018
  • (Enhancement) Trying to access "More Settings" in signup table with inadequate permissions showed inaccurate error

  • Procedure Info window, clicking Edit Anway can cause an error rarely.

  • Frequency limitations would occur for secondary plans that have no frequency limitations.

  • RxMulti sheet, phone numbers did not show when printing.

  • Frequency limitations, exam limitations without time period of "None" would not show in the box.

  • OD Form filter pattern enhancements

  • DentalXChange Attachment Service, the image type code was not being sent to DXC correctly.

  • (Internal Request) Econnectors with status "NoListener" could not be set after install

18.3.11 (Beta) (USA and Foreign) Released 10/3/2018
  • Providers were not able to be changed for a procedure with a claim attached of type not received

  • Slowness, the logic to grab outstanding claims can take a long time on large databases.

  • Alerts were marked as read even when the user canceled out of an operation

  • The presenter on a saved treatment plan did not reflect the correct user on old active treatment plans

  • Middle Tier, treatplan module would sometimes take a long time to load.

  • Attaching a pay split to a procedure on an existing payment showed the incorrect Amount End

  • Frequency limitations, user defined limitations using lifetime would get overwritten sometimes.

18.3.10 (Beta) (USA and Foreign) Released 10/3/2018
  • When updating to 18.3, offices with particularly large databases were sometimes failing.

  • Middle Tier - Updating a preference stored as a double caused an error

  • Middle Tier, clicking OK on a claim payment that was attached to a deposit could cause an unhandled exception

  • Middle Tier - Optimizing tables would throw an error sometimes

  • Adding a procedure or setting a procedure complete can cause an error in various places.

  • DoseSpot, valid states would be considered invalid and blocked.

18.3.9 (Beta) (USA and Foreign) Released 10/2/2018 - This version has a conversion script that will prompt an automated backup
  • Insurance Plans, Exclusions for a Category instead of a ProcCode were not displaying 'Exclusion' in the Family module.

  • Middle Tier, fee cache failed to load when there were hundreds of thousands of fees in the database.

  • Added additional DBM checks at the patient level.

  • Canadian Claim Form, Part3 Item #4 (initial placement) was not automatically checked.

  • Patient Edit, "eConfirms/Reminders" changed to "eConfirms/eReminders".

  • Clinic patient count did not include correct patient statuses in the count

  • Tasks, Subscribing/Unsubscribing from TaskLists was not refreshing the For User view.

  • Integration Tests, UserControlTasksTest.UserControlTasks_RefreshMainLists_ListSentSignalsClear() was failing.

  • Program was missing program property "Tax Exempt Pat Field Def".

18.3.8 (Beta) (USA and Foreign) Released 10/1/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Use a patient field to mark customers tax exempt and do not charge sales tax for them

  • An audit trail wasn't created when a user canceled out of creating a claim payment

  • FormEmailAddressEdit wouldn't accept non-email address usernames

  • Perio Chart window, typing could result in an error sometimes.

  • Make Recall could cause a slowness related error for middle tier users

  • Clinic patient count was including deleted patients

  • Edit Clinics, phone number label was in the wrong location

  • Panda Perio, added new advanced Bridge

  • Full Write-offs did not correctly reflect sales tax amount as $0

  • Updating providers on future appts would sometimes cause an error

18.3.7 (Beta) (USA and Foreign) Released 9/28/2018
  • (Enhancement)Email HTML templates, allow creating from Edit Email Template window.

  • Payment window, allocating unearned creates splits with 0 amount sometimes.

  • Treatment plans, Allowed column would show on printed treatment plans that were discount plans.

  • Tasks, creating Task from voicemail was not sending correct signals.

  • Tasks window, part of the grid was cut off when resizing the window sometimes

  • Reseller Portal, an error occurs when trying to log in.

18.3.6 (Beta) (USA and Foreign) Released 9/27/2018
  • (Enhancement) Fees, the program will be forced to quit when a clinic specific fee schedule is seemingly "blanked out" due to a rare fee cache issue. Simply restarting the program is the current workaround.

  • Appts module, trying to draw appointments when the computer was out of memory crashed the program.

  • Fee Tools window was causing duplicate fees sometimes.

  • Payment plans with adjustments did not take the adjustments into consideration when making a payment.

  • Getting popup messages to display for a selected patient could be slow sometimes

  • When multiple credit card programs are enabled, the Credit Card Manage window did not display all columns

  • Selecting a deleted patient from the patient dropdown menu was causing an error.

  • Mobile Web - Visual bug, Firefox browser docs appt to right

  • Tasks, when altering a task, the task was not refreshing in the chart module progress notes.

  • Time Card Setup window, deleting a Pay Period can result in an error sometimes.

  • The operatory merge tool could be very slow and would allow overlapping appointments sometimes.

  • (Enhancment) Improved speed of inserting schedules for enterprise users.

  • Charge frequency is not being set when changing the start day for a recurring charge

  • Insurance Plans, create new plan if needed radio button did not work if there were over 10,000 subscribers on the plan.

  • Tasks, checking "Done (affects all users)" on an unread task was not updating the Tasks toolbar count.

  • Update carriers did not return an accurate error message

  • "Fluoride" frequencies were misspelled in the program.

  • Some reports could be viewed for all clinics even if a user was restricted

  • Clicking an appointment would cause an error sometimes.

  • Sending a regular text email with invalid characters for HTML email would cause an error

  • WebForms, signature signing was forcing full screen.

  • Fee Tools window, increasing fee schedules for a specific provider was causing an error sometimes.

  • Payment plan adjustments did not take the payment plan into consideration when applying adjustment credits

  • Web Forms, patients were getting an Error Code 106 sometimes because their local browsers were using an old cached version of the application instead of downloading the new version.

  • Updated the security lock window text.

  • Recall postcards, having 1 postcard per sheet selected sometimes did not print on one page.

  • DentalXChange Attachment Service, users attempting to send attachments through DentalXChange would receive an error on attachment creation.

  • Creating a commlog when adding multiple patients did not actually create a commlog entry for the family

18.3.5 (Beta) (USA and Foreign) Released 9/25/2018
  • (Enhancement) Claim Form sizes can be customized

  • Treat' Plan module, trying to save a treatment plan would sometimes cause an error.

  • Opening the eServices window could have thrown an error sometimes

  • Open Dental was not shutting down correctly when an unhandled exception occured

  • Outstanding insurance claims report display fields, updated the default column widths

  • Payment Plans on Age Debits and Credits showed the full procedure as needing payment after a partially paid payment plan was closed

  • Tasks, adding a note to a task in someone else's inbox temporarily cleared the 'read' checkbox.

  • Selecting a debit to pay on a closed payment plan caused an error

  • User Query window would sometimes hide behind the main Open Dental application window.

  • Statements Other Options, disabled the "Send text message" checkbox for single statements.

18.3.4 (Beta) (USA and Foreign) Released 9/24/2018
  • Apixia bridge would crash when the user does not have access to the ini path.

  • Clicking on an appointment would cause an error sometimes.

  • ERA payment window, By Total payments can be generated with a received status when it should be supplemental sometimes.

  • Sheet edit paste is not selecting newly pasted controls

  • Aging would sometimes fail to clear balances for accounts that had been paid

18.3.3 (Beta) (USA and Foreign) Released 9/21/2018
  • Email preview control in SelectionMode didn't prevent users from changing settings

  • Referrals, creating a new referral for a patient was causing other workstations to get an error message when opening that patient's referral in Chart.

  • Selected payment plan debits did not make paysplits as expected.

  • Statements, trying to email a statement printed from billing module was prompting user with "Email was already sent."

  • Tasks, Done(affects all users) option was not causing the task to be removed from grid.

  • Tasks, Task area was not always sorting in the same order.

  • Tasks, Task area grid was autoscrolling to selected task inconsistently.

  • Medications, Import/Export buttons were not anchored correctly.

  • Web Forms, browsers were using the cached version of the web application sometimes which was causing an error 100 to show when trying to submit the forms that were filled out.

  • Sheets, creating a new sheet was failing.

  • Aging could sometimes incorrectly zero out statement balances

  • Tasks, Send To Me option was causing errors when another user has altered the task.

18.3.2 (Beta) (USA) Released 9/20/2018 - This version has a conversion script that will prompt an automated backup
  • Public release.

18.3.1 (Beta) (USA) Released 9/18/2018
  • (Enhancement)Update cryptographic hash functions from MD5 to SHA-512

  • (Enhancement)Add Audit trail for 'changes to fees' when using copy function

  • (Enhancement)Transworld, added Date Bal Began and Days Bal Began to the available display fields for the A/R Manager sent and unsent grids

  • (Enhancement)Add UserClinics restrictions to FormProcCodes

  • Patient Select window, clicking on a patient in the grid caused an error sometimes.

  • Statement window, clicking Delete could have caused an error.

  • Insurance Verification List window, double clicking on an insurance plan could crash the program sometimes.

  • Insurance Payment (EOB) window, double clicking on an attached claim crashed the program sometimes.

  • Tables that are historical archive copies of other tables would insert date and time columns incorrectly sometimes.

  • When clicking "Text ASAP List", no appointments would be selected

  • Email, incorrect autographs were inserted into new email if email sender address is blank.

  • Treatment Plans, multi-line headings were sometimes truncated when printing or saving a plan to PDF.

  • Opening a pay plan could have crashed the program sometimes

  • Edit Journal Entry, 'tab' button order was inconsistent with Edit Transaction.

  • Procedures, using Status combobox to set complete was incorrectly inserting a default note.

  • Production goals did not calculate correctly when the ApptModuleProductionUsesOp pref was on.

  • Appointment Module, employee and provider grids were not displaying correctly.

  • Printed claims would sometimes show the wrong fee.

  • Adding or editing a user can cause an error.

  • P&I report would sometimes not show correctly when using initial claim date.

  • Check Insurance Plan Fees tool, changing a plan to a Fixed Benefit fee schedule was causing an error.

  • Fill Sheet window, attempting to print a sheet when it was deleted by another user would result in an error.

  • Tasks, adding a note was not causing the task to show in New for User tab for other subscribed users.

  • Task Subscriptions, subscribing to a tasklist over Middle Tier was resulting in error.

  • QuickPasteNotes, if no category was set for a type it was not substituting any notes.

Version 18.2

Known Issues
  • Middle Tier, long processes can cause a connection time out error sometimes

  • Database maintenance, some fixes show a variable amount of rows in the grid

  • Editing a patient could cause an error sometimes

  • Uploading Web Forms sometimes fail with a "Request Entity Too Large" error.

  • Middle Tier, Windows shortcut key to snap to the side crashes the program when first opened.

  • Insurance Claims window, sending batch claims can result in an error sometimes.

  • ODGrid, sometimes an exception will be thrown when selecting rows

  • Claim Edit Window, an exception is sometimes thrown for claims waiting to send when the window is closed

  • Moving a super family head to another super family doesn't move all super family guarantors

  • Printing the appt schedule can crash the program sometimes.

  • Reminders, too many due reminders can crash the program.

  • Patient Merge, when patient's share the same ODI folder, some document file references break.

  • Add User, default user group message is lacks necessary instructional information.

  • Billing Defaults, window does not meet minimum resolution requirements.

18.2.53 (USA and Foreign) Released 12/27/2018
  • PaySimple, payment amount did not reset to 0 after a credit card transaction failed.

18.2.52 (USA and Foreign) Released 12/10/2018
  • Patient Portal Invites were not being prevented if patient email is not setup

  • Patient Portal Invites might not created invalid login credentials

  • Statements, any error that occurred while sending e-statements did not show to the user.

18.2.51 (USA and Foreign) Released 12/5/2018
  • Clearinghouse setup, if the database had duplicate clearinghouse overrides for the same clinic the data would not populate correctly on load. (very rare)

18.2.50 (USA and Foreign) Released 12/4/2018 - This version has a conversion script that will prompt an automated backup
  • ERA 835s window, ERA rows did not show as finalized even when every claim had been processed sometimes.

  • ERA 835s window, an error would occur when using middle tier.

  • Go To Appt Date did not select patient on the selected appointment

  • Misspelled word in security settings

18.2.49 (USA and Foreign) Released 11/30/2018
  • (Enhancement) Added the OpenDental License to the license window

  • (Enhancement)Stop writing to the FreeDentalConfig when connecting using command line parameters.

  • (Enhancement)ERA Find Claim Matches For Detached button message enhancement

  • (Enhancement) Don't display the patient count in the clinics window in selection mode

  • Income Transfer Manager, positive adjustments or claims paid by total would still show as needing transfer after a transfer had been performed previously.

  • Computer preferences would be overwritten by other users sometimes.

  • Adjustments report did not check All box for adjustments by default

  • Middle Tier, computer preferences were failing to update properly.

  • Canada carrier Great-West Life (ID 000011) now uses CDANet version 4 and Telus B network.

18.2.48 (USA and Foreign) Released 11/27/2018
  • Appointment Edit, setting a patient note status to patient note can throw an exception

  • Payments, clicking "Print Receipt" created audit trail "X-Charge receipt printed" even if not using X-Charge.

  • Edit Benefits, Add/Delete buttons were not anchored properly.

  • Frequency Limitations, deductibles were not applied correctly when using 'Estimates as of' feature.

  • Middle Tier, invoking Meth.GetTableLow() from a plug-in was causing an error.

  • SuperFamily Statements, Sum of Totals/Ins Estimates wasn't including patients with equal balance and insurance estimate.

  • DentalXChange attachments, entering invalid Windows filename characters to the attachment's filename caused an error.

  • Canadian Labs, 'Do Not Bill to Insurance' was not updating estimates for labs.

  • eRx, double clicking the button will open 2 forms, making multiple log entries.

18.2.47 (USA and Foreign) Released 11/21/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) 2019 CDT Codes added.

  • Security Log Off, planned appointment prompt was blocking auto log off.

  • Audit Trail, checking Show Archived could crash the program if Archive database not setup.

  • WebMail, WebMailSentRead and WebMailSent emails were not showing in Sent Messages.

  • Capitation payments were able to be entered by procedure.

  • Patient Portal Invites resends invites sometimes

18.2.46 (USA and Foreign) Released 11/19/2018
  • New trial version

18.2.45 (USA and Foreign) Released 11/19/2018
  • DoseSpot, area code 959 was not considered valid.

  • (Middle Tier) Splitting a payment to a superfamily sometimes caused an error

  • DentalXChange attachments, adding attachments to pre-authorization claims would fail.

  • Choose database, the default server and database name are sometimes wrong for trial versions.

18.2.43 (USA and Foreign) Released 11/16/2018
  • Carriers window (Canada only), clicking Update Carriers could import the carrier version number incorrectly.

  • New Patient Web Sched - Time slots don't show

  • Middle Tier, attempting access of Archive databases could cause critical errors.

  • Appointments, clicking Go to Appt Date did not select appointment for family members.

  • XCharge payments, the "Save Token" checkbox was sometimes disabled incorrectly

  • PaySplits, Edit Payment Split window included merged patients.

  • Other Appointments, Recall for Family included merged patients.

  • Make recall, creating a recall appointment using the make recall button would sometimes assign the wrong insurance plan.

  • Security, updated the misspelled words in the permission list

  • Medications, loss of functionality, search textbox was not selected at start.

  • Opening the email window may have caused office wide slowness

18.2.42 (USA and Foreign) Released 11/12/2018
  • Sheet Edit, languages written in a right-to-left format did not display properly.

  • Middle Tier, changing the username of the currently logged in user caused a critical error.

  • Invoice procedure select window, creating a new invoice sometimes did not show all procedures.

  • Update the text in the Security & Global Security settings window

  • Issue with patient portal invites.

  • Patient Database Maintenance, double clicking to see breakdown results was not patient specific.

18.2.41 (USA and Foreign) Released 11/8/2018
  • (Enhancement) Hidden adjustment types show on Daily Adjustments report when using All checkbox

  • (Enhancement)Allow HTML emails to use characters and tags that are not allowed in the wiki

  • Automated recurring charges would not run without checking "Allow Patient Portal Payments"

  • Appointments, in Week view, appointment for a new patient could schedule on incorrect day sometimes.

  • Set a default max_connections on trial installations

  • Spell checking a textbox sometimes caused critical error

  • Middle Tier, when creating a new appointment, SecUserNumEntry was not set to the User on the Client.

  • Patient Portal, sending Web Mail gave an error

  • DentalXChange, the program did not send the provider's taxonomy code correctly.

  • Web Forms, Host Server Address could not be changed once set to an invalid address.

  • Emails, canceling out of a template edit causes a UE sometimes.

18.2.40 (USA and Foreign) Released 11/5/2018
  • Sheets window had improper anchoring.

  • Transworld, if the OpenDentalService send time or repeat frequency is changed, the service would sometimes continue to send according to the original send time

  • DoseSpot, merging a patient would cause ambiguity between DoseSpot patient references.

  • ERA window, clicking ERA in the mange module results in an error.

  • Edit Claim window, clicking View ERA results in an error.

18.2.39 (USA and Foreign) Released 11/1/2018
  • Billing list wouldn't exclude patients with pending insurance when the exclude pending insurance checkbox was checked sometimes.

  • Canada carrier Pacific Blue Cross (PBC) secondary eclaims (COB).

18.2.38 (USA and Foreign) Released 11/1/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Move TransactionsWithFutureDates DBM to Old

  • (Enhancement)Iteratively switching providers from NewCrop to DoseSpot

  • ERA window, using the right click Go To Account option could result in an error when the claim had been deleted.

  • Database Maint, running the Fix for the method "PaymentMissingPaySplit" would lock up the program sometimes.

  • Clicking delete on a prescription from the Rx window could have caused an error

  • Income Transfer Manager, when claims are paid by total suggested transfers could still show after a transfer is performed sometimes.

  • In the EOB window, don't auto refresh claims when attaching a check

  • When no longer using clinics, the ASAP list may have incorrectly said the office is not signed up for Web Sched ASAP

  • Made the "After Appointment" radio buttons invisible for eReminders and eConfirmations

  • Clinic column showed in SendClaims window when clinics turned off

  • Statements, error deleting when an associated document had already been deleted.

  • Patient Status Setter Tool did not disable recalls when setting patients to inactive

  • ERA payment entry, writeoffs were created when they should not be sometimes.

  • ERA payment window, total payment lines with remarks would put one character per line sometimes.

  • DentalXChange attachments, the program did not warn users that .pdf files are not supported.

  • ERA window, denied claims were being grouped with paid claims, causing incorrect financial sums.

  • (Enhancement ) Patient Status Setter window had a date range and only a since date since was needed.

  • ERA 835s window, 835 rows would show as Finalized when they should not sometimes.

  • Fixed benefit plans didn't calculate procedures correctly for downgrades.

  • ERA payment entry window, supplemental payments had writeoffs when they should not.

  • Employees setup wizard did not immediately add a newly added employee to the grid

  • Perio Module, an exception was thrown when a tooth row is clicked on sometimes.

  • Locked procedures could have date edited when editing a group of procedures

18.2.37 (USA and Foreign) Released 10/25/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Show Daily Production Goal when NetProduction is in the appointment view

  • (Enhancement) Additional claim form output field for procedure start and stop times.

  • Web Shed Notify Text templates contained "[ApptDate]" twice

  • Canadian primary eclaims were blocked if secondary carrier was not CDANet.

  • Images, selected image from Patient Forms was cleared in Image Module after closing Patient Forms window.

  • Trojan, importing benefits would remove frequency limitations.

  • When retrieving Web Forms, the error message was not always completely accurate

  • Provider Setup window, holding the Ctrl key and double clicking a row caused an exception

  • The eServices tab doesn't show red when the eConnector is unable to connect to a proxy instance

  • Panda Perio Advanced bridge would sometime cause an error.

  • Transworld, an error would sometimes happen if the Run Aging button was pressed

  • MySQL 5.0 was not able to update past 17.4

  • Progress Notes Search, typing in the search box was causing an error when no chart views are defined.

  • Deleting a batch of statements could cause an error sometimes

  • Confirmation list postcards, having 1 postcard per sheet sometimes did not print correctly

  • DentalXChange attachment service, the image date was not serializing correctly and would result in errors during validation.

18.2.36 (USA and Foreign) Released 10/23/2018
  • Appointment Module, user was unable to move appointment with a Provider with expired Date Term to valid Provider.

  • Insurance Benefits, values over 100% could be entered in percentage fields.

  • Main window, maximizing by double clicking top bar sometimes would click other buttons.

  • Database maintenance, the SchedulesDeleteShort method ran out of memory on large databases.

  • Middle Tier - Trying to serialize an ODTuple would throw an error

  • Aging report, increase '> 90 Days' column to accommodate 8 digit totals

  • Accounts Receivable Manager, saying "No" to "There was a problem running aging. Would you like to load the accounts grid with currently existing account information?" was crashing the program.

  • Email sent to many contacts caused the Edit Email window to crash

  • Referral Slip, characters were cut off on several text fields.

  • ERA Finalize Payment button was failing with error when at least one claim was not received.

  • Image category, the Claim Attachments option did not deselect other checkboxes when selected.

  • Add verbose message logging to the Transworld thread in the OpenDentalService for help with troubleshooting sync issues

  • Transworld, the OpenDentalService would not send sync messages sometimes

  • Minor optimization to the query used during the load of the recall and ASAP list

18.2.35 (USA and Foreign) Released 10/19/2018
  • Querying for prepayments would sometimes return too many rows.

  • Electronic Remittance Advice (ERA) - Electronic EOB - Format X12 835 window, clicking Print would cause the aforementioned window to go behind other windows sometimes.

  • Web Forms, updating from Sheets wasn't handling Request Entity Too Large error correctly.

  • ERA window, clicking Finalize Payment could cause an error rarely.

  • Middle Tier, Appointment Notes were not preserving reserved XML characters correctly (e.g. '<' turns into "<").

  • Repeating charges, when creating a manual charge it wouldn't use the patient's primary provider.

  • The preference to display patient specialties in the title bar should not require clinics to be enabled

  • Payment split window, detaching the current procedure and attaching another one displayed the incorrect Amount Start

  • Sheets, loading sheets with WPF when not on a tablet was causing slowness.

  • Middle Tier, creating a billing list threw an error sometimes.

  • Statement sheets sometimes uses the wrong color for some fields

  • Unfinalized Insurance Payments report, Type filter was not functioning correctly.

  • Web Sched New Pat set up required clinic when clinics not enabled

  • Clinic specific module preferences were showing when clinics are disabled.

  • Unfinalized Insurance Payment report, printing was failing when clinics not enabled.

  • Canada Carriers window, clicking Update Carriers did not update carrier Supported Transaction Types.

  • ERA preauths, imported amounts were wrong sometimes.

  • Appt module, the make appt button was sometimes slow to load.

  • Income Transfer Manager, when creating transfer for adjustment type it wouldn't use adjustment's procedure.

  • Middle Tier, editing autocodes would sometimes not show all autocode items.

  • Recall list was slow to load with large databases

18.2.34 (USA and Foreign) Released 10/16/2018
  • Providers, blankTerm Dates and Birthdates were set to 01/01/2001 if region settings use a two digit year format.

  • MiddleTier - Adding a quick paste category caused an error

  • DBM for OrthoChartDeleteDuplicates did not take case into account for FieldName and FieldValue

  • DentalXChange attachment service, when clicking 'OK' in the Claim Attachments window, logging the attachment entry failed sometimes.

  • Claims, if there is no default medical clearinghouse the Claim Edit form wouldn't open.

  • Insurance benefits, not setting a category or proc code would block users from creating a benefit sometimes.

  • Manual claim attachments, sending a claim that did not specify attachment types did not send the attachmentID.

  • Viewing schedules would sometimes cause an error.

  • Patient field def window, updated the label text

  • Deleting statements when closing the billing list would take a long time sometimes

  • Invalid sender email was causing eConfirm/eReminders to skip send

18.2.33 (USA and Foreign) Released 10/11/2018
  • (Enhancement)Skip Table Check when running Database Maintenance for a specific patient

  • (Enhancement) Changed the text on the database selection form

  • MySQL failed to respond after a period of time crashed the program.

  • Full hard drives on the server that hosts the database service crashes the program. Better Error message included

  • Account module, when right-clicking, the "add adjustment" option showed for non-procedure items.

  • Logging off or updating resulted in an error sometimes.

  • Auto Codes, a Condition status procedure was not updating the fee if Auto Codes change the Procedure Code.

  • Spell Check, text boxes filled with excessive lines of text (or new lines) caused the program to hang when spell checking was enabled.

  • Printing a Treatment Plan, "sub" was sometimes incorrectly marked for procedure codes without substitutions.

  • Chart module, clicking Ortho was causing an error sometimes.

  • Appointment Views, the ProcsColored field was causing the program to crash sometimes.

  • Users without blockout permission were allowed to edit blockouts that were not flagged as NS or DC

  • Users without blockout permission could not right click and delete allowed blockouts

  • Payment plan credits could sometimes be applied to the wrong payment plan in a family

  • Canadian users, procedure patient portion would use insurance paid amount even if the claim is not received.

  • Payment window would crash if a deposit had been deleted sometimes

  • Setting an appointment complete did not calculate frequency limitations correctly

  • Middle Tier, colors were not being preserved for Proc Appt Colors.

  • Check table label still appeared on patient DBM window

  • Edit Payment Split, deleted super family patients could appear in the patient box

  • Appointment module, 'Make Recall' was sometimes slow.

  • DoseSpot, refreshing notifications checked for the clinic when the clinics feature wasn't enabled.

  • Insurance benefits, prosthodontics waiting period did not populate correctly in simplified view.

18.2.32 (USA and Foreign) Released 10/4/2018
  • Procedure Info window, clicking Edit Anway can cause an error rarely.

  • Frequency limitations would occur for secondary plans that have no frequency limitations.

  • RxMulti sheet, phone numbers did not show when printing.

  • Frequency limitations, exam limitations without time period of "None" would not show in the box.

  • DentalXChange Attachment Service, the image type code was not being sent to DXC correctly.

18.2.31 (USA and Foreign) Released 10/3/2018
  • Providers were not able to be changed for a procedure with a claim attached of type not received

  • Middle Tier - Updating a preference stored as a double caused an error

  • The presenter on a saved treatment plan did not reflect the correct user on old active treatment plans

  • Middle Tier, clicking OK on a claim payment that was attached to a deposit could cause an unhandled exception

  • Middle Tier - Optimizing tables would throw an error sometimes

  • Attaching a pay split to a procedure on an existing payment showed the incorrect Amount End

  • Frequency limitations, user defined limitations using lifetime would get overwritten sometimes.

18.2.30 (USA and Foreign) Released 10/2/2018
  • Insurance Plans, Exclusions for a Category instead of a ProcCode were not displaying 'Exclusion' in the Family module.

  • Middle Tier, fee cache failed to load when there were hundreds of thousands of fees in the database.

  • Canadian Claim Form, Part3 Item #4 (initial placement) was not automatically checked.

  • Patient Edit, "eConfirms/Reminders" changed to "eConfirms/eReminders".

  • Clinic patient count did not include correct patient statuses in the count

18.2.29 (USA and Foreign) Released 10/1/2018 - This version has a conversion script that will prompt an automated backup
  • An audit trail wasn't created when a user canceled out of creating a claim payment

  • Added additional DBM checks at the patient level.

  • Payment window, allocating unearned creates splits with 0 amount sometimes.

  • FormEmailAddressEdit wouldn't accept non-email address usernames

  • Treatment plans, Allowed column would show on printed treatment plans that were discount plans.

  • Make Recall could cause a slowness related error for middle tier users

  • Clinic patient count was including deleted patients

  • Edit Clinics, phone number label was in the wrong location

  • Panda Perio, added new advanced Bridge

  • Updating providers on future appts would sometimes cause an error

18.2.28 (USA and Foreign) Released 9/27/2018
  • (Enhancement) Fees, the program will be forced to quit when a clinic specific fee schedule is seemingly "blanked out" due to a rare fee cache issue. Simply restarting the program is the current workaround.

  • Appts module, trying to draw appointments when the computer was out of memory crashed the program.

  • Fee Tools window was causing duplicate fees sometimes.

  • Payment plans with adjustments did not take the adjustments into consideration when making a payment.

  • Getting popup messages to display for a selected patient could be slow sometimes

  • When multiple credit card programs are enabled, the Credit Card Manage window did not display all columns

  • Selecting a deleted patient from the patient dropdown menu was causing an error.

  • Mobile Web - Visual bug, Firefox browser docs appt to right

  • Time Card Setup window, deleting a Pay Period can result in an error sometimes.

  • The operatory merge tool could be very slow and would allow overlapping appointments sometimes.

  • (Enhancment) Improved speed of inserting schedules for enterprise users.

  • Insurance Plans, create new plan if needed radio button did not work if there were over 10,000 subscribers on the plan.

  • Update carriers did not return an accurate error message

  • "Fluoride" frequencies were misspelled in the program.

  • Some reports could be viewed for all clinics even if a user was restricted

  • Clicking an appointment would cause an error sometimes.

  • Sending a regular text email with invalid characters for HTML email would cause an error

  • Payment plan adjustments did not take the payment plan into consideration when applying adjustment credits

  • Updated the security lock window text.

  • Recall postcards, having 1 postcard per sheet selected sometimes did not print on one page.

  • DentalXChange Attachment Service, users attempting to send attachments through DentalXChange would receive an error on attachment creation.

  • Creating a commlog when adding multiple patients did not actually create a commlog entry for the family

18.2.27 (USA and Foreign) Released 9/25/2018
  • Referrals, creating a new referral for a patient was causing other workstations to get an error message when opening that patient's referral in Chart.

  • Opening the eServices window could have thrown an error sometimes

  • Statements, trying to email a statement printed from billing module was prompting user with "Email was already sent."

  • Apixia bridge would crash when the user does not have access to the ini path.

  • Clicking on an appointment would cause an error sometimes.

  • ERA payment window, By Total payments can be generated with a received status when it should be supplemental sometimes.

  • Outstanding insurance claims report display fields, updated the default column widths

  • Payment Plans on Age Debits and Credits showed the full procedure as needing payment after a partially paid payment plan was closed

  • Selecting a debit to pay on a closed payment plan caused an error

  • User Query window would sometimes hide behind the main Open Dental application window.

  • Statements Other Options, disabled the "Send text message" checkbox for single statements.

18.2.26 (USA and Foreign) Released 9/21/2018
  • Selected payment plan debits did not make paysplits as expected.

18.2.25 (Beta) (USA and Foreign) Released 9/20/2018
  • Tables that are historical archive copies of other tables would insert date and time columns incorrectly sometimes.

  • When clicking "Text ASAP List", no appointments would be selected

  • Opening a pay plan could have crashed the program sometimes

  • Procedures, using Status combobox to set complete was incorrectly inserting a default note.

  • Production goals did not calculate correctly when the ApptModuleProductionUsesOp pref was on.

  • Appointment Module, employee and provider grids were not displaying correctly.

  • Printed claims would sometimes show the wrong fee.

  • P&I report would sometimes not show correctly when using initial claim date.

  • Check Insurance Plan Fees tool, changing a plan to a Fixed Benefit fee schedule was causing an error.

  • Fill Sheet window, attempting to print a sheet when it was deleted by another user would result in an error.

18.2.24 (Beta) (USA and Foreign) Released 9/18/2018
  • (Enhancement)Bills window, added progress bar when deleteing statements on a Close click. Also delete statements one clinic at a time.

  • Insurance Claims, clicking Validate can cause an error.

  • Payment window would display no charges when there was a balance due sometimes.

  • Account Module, unearned amount would display negative after income transfer sometimes.

  • Statement window, clicking Delete could have caused an error.

  • Edit Exam Sheet Field window can error when there are no custom exam sheets defined.

  • Treatment Plan module, setting Priority would sometimes cause an error.

  • Signals, a large number of rows could have been inserted into the signalod table. (rare)

  • Insurance Verification List window, double clicking on an insurance plan could crash the program sometimes.

  • Insurance Payment (EOB) window, double clicking on an attached claim crashed the program sometimes.

  • Moving family guarantor after merging family patient fails.

  • Add multiple adjustments showed an overpaid procedure warning when adding negative unattached adjustments

  • Email, incorrect autographs were inserted into new email if email sender address is blank.

  • Recall list, a large number of Web Sched recall reminders would cause the program to run out of memory

  • Treatment Plans, multi-line headings were sometimes truncated when printing or saving a plan to PDF.

  • Statements, deleting a statement without the "Image Delete" permission would delete the statement image.

  • Hidden messages were being counted for SMS notification text

  • Appointments, net production totals were changing unexpectedly.

  • Using advanced connection string would sometimes throw an error when running internal reports.

18.2.23 (Beta) (USA and Foreign) Released 9/12/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Change behavior of Fixed Benefit fees that are blank

  • Patient Portal - Saved Tx Plans visual bug in IE

  • Superfamily popup, moving the super head out of a superfamily was incorrectly updating popups.

  • Perio Module, sometimes an exception was thrown when a tooth row was clicked on

  • Highlighting in the auto note composer would sometimes throw an exception

  • Fill Sheet window, an error would occur when a sheet field value was null.

  • Printer Setup window could throw an error when there was an issue communicating with RPC server.

  • Chart module, clicking eRx was crashing if validation of practice information failed.

  • WebSched New Patient Appts, clicking the Copy button within the Hosted URL Options section crashed the program sometimes.

  • When using Dropbox for images, PDF EOBs did not display

  • Appts module, clearing the Pinboard crashed the program sometimes.

  • DatabaseMaintenance, Old tab was able to run incorrect method when 'Show Hidden' was unchecked.

  • Adding a new procedure code may not have been visible on other computers sometimes

  • Claims Not Sent report, report was failing to load with a DateTime error.

  • Module Preference, a prompt's OK/Cancel buttons were confusing

  • Creating a routing slip could cause an error sometimes

  • Editing procedure fees may have occassionally created duplicate securitylog entries

  • Sheets, patient forms were showing as retrieved in audit trail but were missing from progress notes and "Forms" list.

18.2.22 (Beta) (USA and Foreign) Released 9/11/2018
  • (Enhancement)Do not recalculate recall if patient status is 'Archived'

  • (Enhancement)Query Execution Error Retry submissions include the inner exception stacktrace now.

  • (Enhancement)Patient Status Setter window minor enhancements

  • Appointments, deselecting all procedures was setting incorrect default appointment length when time increment was not 5 minutes.

  • Middle Tier, at least 5 failed log in attempts would crash the program.

  • Bills window, control key plus left click was deselecting all rows except the one clicked.

  • Fill Sheet window, clicking Create PDF could have resulted in an error

  • Credit Card Recurring Charges window would sometimes cause an error when PaySimple, PayConnect or Xcharge were not enabled.

  • Loading the Chart module could result in an error when patient had invalid associated Problem.

  • Frequency checking did not check all treatment areas.

  • The Recurring Charge tool may have prevented the program from closing from a shutdown signal

  • Closing the Recurring Charge window while charges were running may have caused a critical error.

  • Schedule window, the Warn on Provider Overlap was warning when no providers were selected sometimes.

  • Appointment module hover bubble sometimes caused the program to close if there was a file access issue with the patient picture.

  • Non-US customers could not purchase phone numbers for texting

  • Generating statements would be slow sometimes

  • The aging query would sometimes result in a fatal exception for large enterprise users.

  • Statements, users could delete statements without the "Image Delete" permission.

  • An incorrect permission was being used in the audit trail when breaking a procedure

18.2.21 (Beta) (USA and Foreign) Released 9/6/2018
  • "Send to me & CommLog" button no longer needed to create a commlog

  • Medication Edit window, loading the window caused an error sometimes.

  • Middle Tier, processing signals caused an error sometimes.

  • Several places in the program would get a "Cannot access a disposed object" error.

  • Convert database script improvement, moved a query below a return in case the query does not need to run

  • Out of memory exception could have created tons of bug submissions

  • Discount Plan Edit window, picking a Fee Schedule could result in an error.

  • Grid would appear empty after module/form refresh when length of displayed data had changed dramatically.

  • Inserting an email autograph with invalid characters caused an error

  • Editing a claim proc could have caused an error sometimes

  • The select patient window can be slow to return search results sometimes

  • Non-normal fee schedules could have been hidden with a patient associated to them

  • Double clicking an item in the recall list could sometimes cause an error.

  • The "Allowed" column would show regardless of the Insurance Estimates checkbox while signing a Treatment Plan.

  • ERA supplemental now also considers claim proc status in addition to existing logic for claim status.

  • Task Inbox Setup, the program could have crashed with the error 'UserName already in use' sometimes.

  • Adjustments could be added with no provider.

  • Account module, typing into the Quick Procs text box threw an error when the patient's primary provider has an invalid fee schedule.

  • Insurance Payment (EOB) window, trying to load an invalid EOB crashed the program.

  • Double clicking on a previously removed lab case would cause an error

  • Graphical Perio Chart crashed the program when not using Direct X.

  • The zip code combo box in the patient edit form could have thrown an error sometimes

  • MySQL crashed the program when tables are flagged as read only.

  • Appointment Module, clicking confirmed status could result in an error someitmes.

  • Recurring Charge Tool, clicking Send twice could have caused cards to be charged twice

18.2.20 (Beta) (USA and Foreign) Released 8/30/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement) Query Execution Errors will automatically retry one more time for specific queries.

  • (Enhancement)The audit trail would take a long time to load for large databases

  • (Enhancement) Improve the insurance plan audit trail query.

  • MobileWeb, Make Payment button would show at the login screen

  • DoseSpot, proxy clinicians wouldn't check for clinic access.

  • Recurring charges history grid showed no rows when clinics were not enabled

  • Web Sched Appointments window, the ASAP checkbox did not work unless another type was checked also

  • Print Claim window, clicking Print could have resulted in an error.

  • The global update fees tool should be run using a direct connection to the database

  • Internal, web service security enhancement

  • Internal, web service feature request bug fix.

18.2.19 (Beta) (USA and Foreign) Released 8/30/2018
  • Creating an invoice for super families with pay plan charges sometimes displayed the wrong charges

  • Chart module, setting a procedure complete caused an error sometimes.

  • Insurance Verification List, double clicking on an entry in the Insurance Verify List caused an error sometimes.

  • Database maintenance, fixes with breakdowns could cause DBM to run very slowly sometimes

  • Payment window, charges could show for a family member even though another family member was overpaid.

  • Add family window, you were required select a clinic even if the ClinicAllowPatientsAtHeadquarters preference was enabled

  • Payments for payment plans only attached to one tx credited procedure.

  • Help links were pointing to http addresses instead of https

  • Selecting superfam charges had different logic than fetching them for an invoice

  • Problems, adding from the chart was not always refreshing immediately.

18.2.18 (Beta) (USA and Foreign) Released 8/28/2018
  • ERAs would sometimes incorrectly identify some Claims Paid claims as a split claim.

  • Signatures on webforms are valid when previewed but when attached to a new patient show as invalid

  • Printing can result in an error rarely.

  • Scrolling in the Appointment module would sometimes cause an error

  • Tooth numbers sometimes appeared incorrectly in the payment window

  • Printing carrier labels from the Send Claims window did not use custom labels.

  • User queries were not running against the report server sometimes.

  • Fill Sheet window was not aligning Static Text fields correctly.

18.2.17 (Beta) (USA and Foreign) Released 8/23/2018
  • (Enhancement)Warn users attempting to credit payment plan procedures for providers other than the provider on the payment plan

  • Middle Tier, loading the Email Message Edit window would throw an exception.

  • Open Dental, hovering or clicking on the main toolbar was causing an error sometimes.

  • Appointment Edit window, loading procedures associated to the appointment was causing an error sometimes.

  • Spell Check, improved error message

  • Edit Payment Split window did not always show correct values for attached payment splits

  • Canada only, the procedure edit window could have thrown an error when there was a lab fee associated to a claim.

  • Clicking Cancel on a task sometimes reopened the task when it should not have.

  • Income transfer tool did not attach procedures to splits for payment plan charges

  • Security, changing a user's usergroup from the User Edit window did not show in the audit trail.

  • XCharge Reconcile Tool, importing transactions may have caused an exception occassionally

  • Clicking 'Recopy' in the Update Setup window may have caused an error

  • Loading the Web Mail Edit window may have caused an error

  • Having the Appt Edit window and Proc Edit window open when Open Dental is shut down would cause a Null Reference error

  • Dolphin bridge would cause an error sometimes

  • Account module writeoff was not showing for unsent and sent claims not yet received.

18.2.16 (Beta) (USA and Foreign) Released 8/21/2018
  • (Enhancement)Modify appointment module right-click clear blockout options when using clinics.

  • Topaz, failing to load the SigPlusNET assembly caused the program to crash in several places.

  • There was a misspelling in the Patient Status Setter

  • Task notes could be created with orphaned TaskNums in rare cases

  • Insurance Claims window, trying to send a claim was causing an error sometimes.

  • Open Dental, the automatic log off monitor when shutting down all workstations caused an error sometimes.

  • Kiosk, the keyboard didn't automatically pop up when using a Windows Surface Pro in Tablet Mode.

  • Income transfer manager, when a procedure is paid off by a payment plan, the procedure's amount original still contributes to a summary row's AmountOriginal.

  • Income Transfer Manager, if a procedure or sum of procedures exceeded 1,000 in amount, the numbers would move to the next line.

  • Income Transfer Manager, creating a split for a payment plan charge then deleting that split wouldn't re-attribute the amount back on the charge.

  • Canadian eclaims through ITRANS were failing rarely when could not cleanup temporary files.

  • Static field DateTodayLong would not populate in sheets when a patient was not set on the sheet

  • New adjustments defaulted to the patient's primary provider and clinic instead of the provider and clinic on the selected procedure

  • Task Search, results displayed by date wouldn't be in the correct order sometimes.

  • Editing a wiki list may have caused an index out of range exception

  • Kiosk, closing a form would sometimes throw an error.

18.2.15 (Beta) (USA and Foreign) Released 8/20/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Provider column added to the payment plan credit window

  • (Enhancement)ERAs preauth estimates were not updating.

  • (Enhancement)Clear To date filter on the unscheduled list

  • Transworld, an out of memory error would sometimes occur.

  • ERA window would show some claims as processed when they were not.

  • Fee Tools, copying a fee schedule from one clinic to at least seven other clinics caused duplicate fees.

  • Supply inventory, adding an item to the order calculated the wrong amount sometimes.

  • Medical window, double clicking a disease would cause an error sometimes.

  • Ortho chart check box was incorrectly anchored

  • 5010 eclaim fields GS03 and ISA08 were not allowing underscores.

  • Middle Tier, errors would sometimes happen due to missing parameters in the middle tier calls

  • Attempting to make an income transfer caused an error sometimes

  • Payment window, clicking Pay can result in an error sometimes.

18.2.14 (Beta) (USA and Foreign) Released 8/16/2018
  • (Enhancement)Select all providers and employees when loading Schedule window for clinic users if pref is turned on

  • (Enhancement)Security, add audit trail entry when changing a user's usergroup.

  • (Enhancement) Patient Portal StatementURL will prompt user to login instead of identifying patient

  • (Enhancement)Notify users when attempting to allocate more unearned than what is available

  • (Enhancement) Patient Portal Login does not always accurately reflect the correct clinic

  • Web Sched New Patient Text Verify is able to be checked when office not signed up for texting

  • Payment window, creates split as unallocated when the patient has amount owed.

  • Referral letter was blank when attached to an email sometimes.

  • PayConnect and PaySimple don't zero out payments that were declined when the user hits OK on the payment anyway.

  • Patient Portal Invites were not marked as failed when the patient or clinic does not have an email

  • Primary insurance writeoff was showing as patient portion on procedures in ledger when secondary claim was deleted.

  • Payment window, clicking PayConnect can cause an error sometimes.

  • Changing a provider in the Procedure Edit window changed the fee to the UCR fee even if the PPO fee was higher

  • An error occurred when trying to refresh task on signals and no user is set.

  • ClaimConnect was not able to retrieve ERAs sometimes.

  • In the Treatment Plan module, saved TP plans might have displayed incorrect value in DPlan column

  • Printings statements would sometimes throw an error.

  • Rx Edit, loading the edit window would cause an error sometimes.

  • Procedure Edit window, saving and closing threw an error when trying to update the procedure description sometimes.

  • Report Setup window threw an error when switching tabs sometimes.

  • Treat Plan module, setting the priority caused an error sometimes.

  • Images module, several of the buttons in the toolbar caused errors sometimes.

  • Treat Plan module, trying to save a treatment plan would cause an error sometimes.

  • Treat Plan module, creating a planned appointment caused an error when the patient had no treatment plans.

  • Appts module, right clicking on operatory titles for provider information would cause an error sometimes.

  • Select Lab Case window, loading the window caused an error sometimes.

  • Open Dental, the closing code for the program caused errors sometimes.

  • Appts module, sending an appointment to the pinboard caused an error sometimes.

  • Claim Connect, moving an 837 batch file into the archive directory caused an error sometimes after sending.

  • Middle Tier, getting missing claim data causes an error sometimes.

  • Mobile Web- Time arrived, seated, dismissed displayed 12:00AM when not designated

  • Mobile Web - appts marked ASAP disappeared from the schedule

  • Payment window, when performing transfers, charges could disappear sometimes.

  • Pay Split Manager did not save attached payment splits

  • Logging off and logging in as another user retained the patient's image module

  • Income Transfer Manager, if the source of an income transfer was a payment plan, the destination split would have the same clinic as the source.

  • Income Transfer Manager, if a split was explicitly attached, the summation for a row would count the split amount even though it wasn't visible.

  • Pay Split Manager, Amount Original sometimes showed incorrect amount

  • Income Transfer Manager, charges wouldn't display if they were payment plan charges or unearned paysplits.

  • Payments, if an income transfer is created using unearned money, the splits wouldn't inherit the unearned type.

  • Sorting on un-aliased custom report columns would sometimes cause an error

  • When switching tabs in the Text ASAP List form, the list would not clear patients from the de-selected tab

  • Income Transfer Manager, when creating a negative split to counteract a misallocation, the split would not be attached to the correct procedure sometimes.

  • Cloud A to Z storage, Patient Images would not display on sheets

18.2.13 (Beta) (USA and Foreign) Released 8/9/2018
  • (Enhancement)CEMT, security permission checks needed to be introduced to various sections of the manager.

  • (Enhancement)Add adjustments when clicking OK in "Add Multiple Adjustments" window when no adjustments were added

  • (Enhancement)ERA Procedure Paid window print functionality.

  • Patient Edit, entering a zip code was not filtering full list of zip codes.

  • Account module, clicking the New Claim button was causing an error sometimes (rare).

  • Canadian carriers Equitable had new CDANet information

  • Time Card Setup window shows Min Clock In Time in Is OT Exempt column

  • Payment window, if Payments Prompt For Pay Type is enabled, no pay type is selected, and payment amount is 0, an error would occur.

  • Removed orphaned claimprocs when deleting a claim.

  • Statement More Options, email and view->email were not generating the same filename and subject line.

  • Emailing a statement from the Account module might not have replaced the 'statementURL' tags

  • Appointments scheduled over a day broke the search feature

  • Edit Insurance Plan window was blocking users who had "PPO substitution calculate writeoffs" and "Don't substitute codes" on at the same time.

  • Middle Tier, adding a new Problem and selecting it for the patient was causing a critical error in Chart.

  • Scheduling, Paste and Repeat no longer warn about selected provider conflicts when Replace Existing is checked.

  • Users were not allowed to edit payment plan splits when the payment plan guarantor was not in the patient's family

  • Creating statements from the billing options window occasionally threw an error

  • Payment window, adjustments wouldn't be used on charges sometimes.

  • Pay Split Manager, attempting to set the text on associated splits caused an error

18.2.12 (Beta) (USA and Foreign) Released 8/7/2018
  • (Enhancement) Transworld, added checkbox to the A/R Manager to allow overriding the show PatNum in reports preference.

  • Database maintenance's grid title for methods was incorrectly labeled "Database Checks" instead of "Database Methods".

  • Web Sched New Patient - calendar show dates as available which have no openings

  • Appointment search returned result times for blockouts that did not allow scheduling

  • Edit patient window, predictive list for the Site textbox was in the wrong place.

  • OK button was greyed out in the Edit Claim Procedure window on some secondary claims

  • MobileWeb do not prevent users from creating appointments for deceased or archived patients

  • DoseSpot, importing "Patient Reported" medications would set a start and stop date in Open Dental.

  • MobileWeb couldn't de-serialize monetary amounts when the country currency format doesn't match US

  • Transworld, sending would fail from some clinics sometimes

  • Ortho Chart, some UI was not anchored properly.

  • Raw Population Data report did not run

  • Deleting all schedules for a day could cause an error sometimes

  • Time Cards, disabling and re-enabling 'Allow 30 minute paid breaks' feature was not re-enabling 'View Breaks' button.

  • Benefits window, clicking 'Add' would undo changes made in the simple view

  • Hiding an ortho display field could have caused existing ortho charts to insert duplicates

  • Update, AlterLargeTable error caused update to fail.

  • Patient Edit, creating a new patient, but then clicking 'Cancel' deletes the patient, but was does not logging.

  • Family Module ICE color definition was not functional

  • When creating a new fee schedule, it was not able to be marked "Hidden"

  • Accounts Receivable Manager would sometimes throw an error when trying to Send to TSI.

18.2.11 (Beta) (USA and Foreign) Released 8/2/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Do not delete adjustments attached to payment plans when closing the plan

  • Payment window, income transfers don't take into account insurance estimates in the Amount Start column.

  • Import Ins Plans 834 Preview, post import summary was inaccurate sometimes.

  • Bundle without texting - Web Sched ASAP didn't populate as option

  • Planned Appointment, new planned appointment was not always detaching procedures from old planned appointment.

  • Resizing the Web Forms window moved a button

  • ERA 835s window was loading slowly for very large databases.

  • Daily production goals did not consider the ApptModuleProductionUsesOps preference.

  • Printing/Viewing treatment plans would show X in substitution column incorrectly sometimes.

  • Printing Claims, claim showed the clinic's address when the clinic preference was turned off.

18.2.10 (Beta) (USA and Foreign) Released 7/31/2018
  • (Enhancement)Supply inventory to auto calculate quantity when adding to order.

18.2.9 (Beta) (USA and Foreign) Released 7/31/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Modify rxpat - DaysOfSupply to allow partial days

  • Texts and emails sent from the eConnector did not always use the selected date format

  • Printed perio charts differed from saved perio chart images

  • Chart Module, Edit All right click option allowed setting date outside security date limitation.

  • Taking a patient payment could sometimes cause an error when there were invalid procedure dates

  • Patient Portal Compose button was missing the plus sign

  • Weekly production goal did not always calculate correctly

18.2.8 (Beta) (USA and Foreign) Released 7/30/2018
  • (Enhancement)Add columns to Receivables Breakdown report

  • Recall list, the "Show conflicting types" was not working correctly for Perio patients.

  • Security Permissions, attempting to edit an EO/EC procedure was incorrectly blocked by Edit Completed Procedure (limited).

  • Unable to create partial insurance checks.

18.2.7 (Beta) (USA and Foreign) Released 7/26/2018
  • (Enhancement)ERA Matching Improvement.

  • (Enhancement)NewCrop, send ICD10 codes from Open Dental to NewCrop when adding prescriptions.

  • (Enhancement)Email message use Billing Default message when emailing from Sheet Fill window

  • Updating the program could have been stopped by a computer that continued inserting a heartbeat

  • Sheet static text fields are not showing the correct alignment when printing sometimes

  • EDS e-bills and ClaimX e-bills, create one unique output file per clinic.

  • Edit Patient Information, Exclude eConfirms/Reminders menu was not properly loading until toggled twice.

  • Sheets, setting growth behavior on an input field was not actively resizing textbox.

  • Scrolling over combo boxes could accidentally change the selected item

  • Tasks, refreshing a new task could result in a loss of data.

  • Spell check, lines under incorrect words would sometimes not get cleared

18.2.6 (Beta) (USA and Foreign) Released 7/24/2018
  • (Enhancement) Replication: Auto populate IP address in server description

  • (Enhancement)Allow payment plan adjustments up to the remaining balance.

  • Insurance Payment window, partial payments can cause an error when window is closing.

  • Ins Plan Edit Log window's scroll bar was sometimes disabled

  • Running recurring charges created a popup for every card that was declined

  • New Patient Web Sched- Appt Type Time pattern not accurate

  • MobileWeb does not properly filter by PatStatus

  • Web Sched New Patient Appt type delete prevents access to eServices setup

  • Billing, "Skipped due to miscellaneous error" message causes UE when sending statements.

  • Sending claims would sometimes validate PO Box addresses incorrectly.

  • ASAP List, switching between tabs caused an error sometimes

  • Canada, clicking Update Carriers could have caused an error saying table did not exist

  • Setting a claim's status could have caused an unhandled exception in middle tier

  • Mobile Web, when viewing an appointment, some time fields weren't being displayed.

  • Task edit window did not refresh when another user made a change sometimes

  • Treatment finder report, provider filter did not work when also using the billing type filter

  • eConfirm was sending from wrong phone number in rare cases

18.2.5 (Beta) (USA and Foreign) Released 7/20/2018
  • eServices, Customers were able to sign up for eServices even after their support had ended.

  • Canadian, trying to send a preauthorization to a carrier that does not allow preauthorizations was crashing the program.

  • Superfamily statements would show a pay plan charge twice if a superfamily member was the guarantor of another super family member's pay plan

  • Procedures Not Billed Report, selecting multiple patients' procedures only creates claims for one patient.

  • Statement Options, checking Single Patient Only from billing window would cause a UE.

  • Email, loading the inbox caused a UE.

  • Right-clicking on an appointment in the Appointment module and clicking "Send Confirmation Text" was not using the custom date preference

  • Web Sched ASAP would return time slots that were not actually available sometimes.

  • Web Sched New Pat allowed double booking for some patients

  • Middle tier, trying to send a text message could have given the error "Method not found with 1 parameter"

  • Make Payment option removed after logout

  • Spell check, sometimes a word was partially underlined even though it was correct

  • Patient Portal - visual bug with various fields in Internet Explorer

  • Middle tier, sending texts from the ASAP list could cause an error

  • Edit Wiki Table, clicking Paste with no cell selected was causing an error.

  • Statements, emailing statements in classic mode was causing an error sometimes.

  • Billing, double clicking on a statement that was deleted by someone else was causing an error.

  • ASAP List, sorting Web Sched ASAP messages was causing an error sometimes.

  • Zero dollar payments were automatically marked as income transfers

18.2.4 (Beta) (USA and Foreign) Released 7/18/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Terminology needed to be updated for the Receivables Breakdown Report.

  • Income Transfer Manager, credit adjustments don't get counteracted when they should sometimes.

  • Payment window, when changing a split isn't allowed due to it being allocated, it would make a new split sometimes.

  • Repeating charge tool would sometimes not post procedures when the patients billing day and repeat charge start date changed.

  • Text boxes, underlining large amounts of incorrectly spelled words was slow.

  • Payment window, deleting large number of splits is slow sometimes.

  • Payment window, unearned type wouldn't show when there was a provider and unearned type on a pay split.

  • XVWeb, birthday value was not formatted correctly for program link.

  • Creating claims with $0 procedures preference created a claim when it shouldn't sometimes.

  • HTML email images did not send images when using dropbox

  • Letter Merge window, selecting a Letters value would sometimes cause an error.

  • Income Transfer Manager, a warning would show about adjustments when it shouldn't.

18.2.3 (Beta) (USA and Foreign) Released 7/17/2018
  • Mobile Web, operatories with the same name only show appointments from one operatory.

  • Updating to 18.1 could rarely cause rows to be deleted from the schedule table

18.2.2 (Beta) (USA and Foreign) Released 7/17/2018
  • (Enhancement)Schedules, improved copy/paste workflow in the interface

  • (Enhancement) Change behavior of chart pref to not allow different proc and claimproc providers when attached to claim

  • When no printers are installed, an error would occur in various places.

  • Routing slip query enhancement

  • Sending E-Claims can result in an error.

  • Try to preserve provider time pattern when assigning appointment types in MobileWeb

  • Web Forms, opening the web form window would sometimes throw an error.

  • Spell check error in account module sometimes.

  • Sometimes a patient would respond "C" to an eConfirmation and the appointment's confirmed status would not get updated.

18.2.1 (Beta) (USA and Foreign) Released 7/16/2018 - This version has a conversion script that will prompt an automated backup
  • (Enhancement)Move Database Maintenance Method, MethodProcedurelogbaseunitszero, to Old

  • (Enhancement)Transworld - add column to AR Manager for date of service

  • eConfirmations and eReminders were not scalable for many clinics

  • Appts Module, better disposing of pens and brushes that were used in drawing the schedule.

  • Middle tier, exporting a language translation would cause an error.

  • Attempted fix, MySQL would crash the program with "Fatal error encountered during command execution" sometimes.

  • Update Process didn't kill all workstations sometimes.

  • Appointment module, clicking on an appointment would cause an error sometimes.

  • Generating statements could take a very long time for large databases.

  • Middle Tier, unit tests with schedules explicitly associated to operatories were failing.