Update dynamic plan amortization schedule

[saskia]

I would love to be able to update the amortization schedule (installment dates) of a payment plan. We allow the payment and scheduling flexibility on our side, and our mutual customers would LOVE for the schedules to match. They match on creation, however, occasionally life happens and the practice gives the patient a little more time on a particular installment, but right now we have no way to automatically update Open Dental for them and they have to do it twice. Thanks!

[justine]

I would love to be able to update the amortization schedule (installment dates) of a payment plan. We allow the payment and scheduling flexibility on our side, and our mutual customers would LOVE for the schedules to match. They match on creation, however, occasionally life happens and the practice gives the patient a little more time on a particular installment, but right now we have no way to automatically update Open Dental for them and they have to do it twice. Thanks!

Hello saskia,

The API generally cannot do anything that Open Dental itself does not support. Dynamic Payment Plans can be updated with PayPlans PUT Dynamic. This can update the plan terms, such as payment amount/number of payments, charge frequency, first payment date, APR, and note.

If you are trying to update the plan terms, that endpoint may already do what you need. If you are trying to make Open Dental match a custom schedule generated outside of Open Dental, that is not supported through the API.

Thanks!

[saskia]

Could I make a request to have payment dates be updatable via API? It can be done in the Open Dental UI so we can keep both plans in sync?

[justine]

Could I make a request to have payment dates be updatable via API? It can be done in the Open Dental UI so we can keep both plans in sync?

Hello saskia,

Thanks for the clarification. We will look into whether payment dates on dynamic payment plans can be supported through the API and follow up once we have more information.

Thanks!