Printing sheets is now taking longer

[pdosa]

Since we did the update to version 15.1 printing sheets (especially Medical Updates) has slowed down. Where it used to take at the most 8 seconds per page to print it is now taking 30 seconds to print. I know this doesn't seem like a big deal but we are a busy office that has 30 to 50 patients that need updates almost everyday it has slowed us down tremendously. Has anyone else had this problem? Does anyone have any suggestions to fix it?

Thanks,

Kathy, Sara and the rest of the pdosa team

[jsalmon]

We use to lower the quality of static images on sheets for speed purposes. We started getting complaints about the quality loss so we stopped "downgrading" images on sheets. My first hunch is to make sure that you don't have a static image that is of extremely high quality. The quickest way to get an idea on the quality of the image is to check how much space it takes on the hard drive.
The full path to the image that is being used can be found in the Edit Image Field window so that you can navigate to the image and look at it's properties to check the file size.
http://www.opendental.com/manual/sheetsfields.html

Let me know if you aren't using any static images. If that is the case, I'd be very interested in getting a copy of your sheet to see if I can duplicate the slowness on my machine.
You can either call in to give us a copy or export the sheet def yourself and upload it to our Sharing thread:
http://www.opendental.com/manual/sheets.html
viewforum.php?f=5

[jsalmon]

Disregard my previous questions / comments. I was able to find the issue and am working on a fix for this bug now.

"Sheets with lots of fields are taking longer to print."
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx

[pdosa]

Oh okay, thank you! I was changing the size of our image and everything to no avail, and was just about to post a copy of our sheet. Thank you. I scanned through the bugs and fixes earlier but I didn't catch that. Thank you again!

[jsalmon]

Bug "Sheets with a lot of fields were taking longer to print and create pdfs." is now fixed and will released with v15.1.30 and v15.2.8