Open Dental

It doesn't seem to support Windows XP. Even though XP is a deprecated OS, we still have a plethora of customers using it. Therefore, I don't see us upgrading Open Dental as a whole to 4.5.1 without a dire need.

Use the confirmation list:
http://www.opendental.com/manual/confirmationlist.html

You can download and print them. More functionality is currently being worked on. But so far it's pretty sweet. The guy working on the project is pretty stoked about the whole ordeal. It's fun listening to him describe it all. It should make your life mucho easier. Hopefully no front desk workers lo...

In case you need detailed steps for finding Adobe plugin settings:
http://helpx.adobe.com/acrobat/using/di ... at-xi.html

So get this guys (and gals). I finally got fed up with the random calls about this error and the fact that no one at HQ can duplicate it so I convinced this nice lady to let me install a development environment on her workstation one afternoon. After 2 1/2 hours of trying to figure out what's going ...

After double clicking on the sheet, you should be able to set the "Show Order In Kiosk" box to 1 (or whatever order among other sheets) and then it should show up in the kiosk manager to be able to send to the desired kiosk.

Wasn't there some mention in the past that Mysql v5.6 was not supported? Not supported and won't work are two totally different ball parks. I'd wager that MySQL 5.6 works like a champ. Its got some pretty cool stuff surprisingly enough. However, if there is something wrong we can't make any bug fix...

No. If the my.ini file isn't updated like it says then innodb will not be possible in the first place.

Does "drop in replacement" mean they use the same framework? the same connector? the same syntax / keywords? I doubt it will just work unless it's like a hybrid version of MySQL that uses MySQL as it's core. If you go to try it out, I highly recommend you use the MySQL DatabaseType. You might also h...

Fixed and will be released with v14.2.9.

Currently you have to take care of them 10 at a time. I'm enhancing database maintenance right now so that you can double click on an item and get a breakdown of all items needing manual attention. This will available in v14.3

I convinced our COO to treat feature request #3277 as a bug for v14.2. I'm going to add it to our bug tracker soon.
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx

Feature request #3294

Our current position is use MyISAM mainly because it's easy for us to grab a copy of your database. Otherwise the process is practically impossible.
You'll be interested in reading at least the first paragraph from:
http://opendental.com/manual/mysqlinnodb.html

It's up and running again.

It's definitely a record of all emails sent from Open Dental and we recently added an email "inbox" feature which if I remember right uses the same table as well. It very well could have downloaded all your emails from Google if you started using that feature. I'm going to bring this concern up in o...

Jorgebon is correct, the functionality will be exactly the same in test and in live mode.

The first thing to come to my mind is quick notes and auto notes:
http://opendental.com/manual/quickpastenotes.html
http://opendental.com/manual/autonotes.html

To access it on a new form that you are creating, simply type in "Patient Info.gif" into the static image File Name box and it will show up on your new form. It's baked into the program so if you are asking if you can export it to your desktop to manipulate it in Photoshop or something I think we'd ...

It's referred to as Direct Messaging in our manual: http://www.opendental.com/manual/directstandard.html http://www.opendental.com/manual/version14_1.html I think it's still a popular feature request if you want your average Joe Schmo "encrypted email". The kind you send to every day email addresses...

Re: ICD 10 It got pushed back to Oct. 1, 2015.

It got pushed back to Oct. 1, 2015.

I thought maybe you overlooked this response on that thread because I thought it was spot on with how hard of a question it really is: That is an impossible question. Depends on the size of your practice, how many providers, how many patients per week. Curious about the number of files you are addin...

I've seen it where MySQL's internal clock gets out of synch with the system clock. Double check that your server computer's clock is correct and then restart your MySQL service and see if that helps it.

dqadri wrote:How large would you say your A to Z folders are?

Here's a good thread to get an idea on that question: viewtopic.php?f=1&t=5426

We're already testing it out in our beta version.
http://opendental.com/manual/version14_2.html

A link will should show up on that page next to the patient portal entry with detailed steps on what you need to do in order to start having Open Dental host your portal.

It's usually due to the query we wrote not being completely optimized (we might not have had the amount of data that you do when we wrote it, etc. etc.). Sometimes we can speed things up by adding an index to a column in MySQL. What version of Open Dental are you using? If it's a recent version, you...

Or turn on the "Add Procedures Without Refreshing Entire Chart (Increase in speed)" in the Chart Module Setup tab. http://opendental.com/manual/modulesetupchart.html Jason, correct me if I am wrong but isn't this is a workaround if nothing else works. Why give up on a feature when a potential fix e...

I tend to steer users away from MySQL replication. It's complicated, takes monitoring, and is usually a big hassle for little payoff. The time and money you spend setting it up and maintaining it will most likely cost more money than the 15 minutes / day of data (depending on backup intervals you us...

...mysql 5.6.16, but after some review, is this version supported, or do I need a previous version? MySQL v5.6 is not supported. If you end up having problems and we find out that MySQL 5.6 is the cause we will simply tell you to downgrade your MySQL to v5.5 which is prepackaged with our installer ...

Or turn on the "Add Procedures Without Refreshing Entire Chart (Increase in speed)" in the Chart Module Setup tab.
http://opendental.com/manual/modulesetupchart.html

The time I saw this it was due to an imaging software storing images in the AtoZ folder as well and they had different permissions which granting read and write to everyone solved the first issue. Then it turned out that the imaging software was constantly utilizing the files thus locking them so as...

Just noting that I love how you put "God,I hope this error duplicates." It's not very often that I laugh out loud at the office. I got some strange looks I must admit. The images? I have no idea. The form? Just my blood, sweat and tears. I can get an export up here if people are interested in it. It...

It's pretty complicated to get what we draw on the screen to be 100% accurate when printing, converting to pdfs, and for displaying in web browsers for web forms. However we have fixed things like this in the past: bug fix in v7.6.13 "Patient registration form looked different on screen than when pr...

I have 3 ops now, moving to 6 ops, so nothing too fancy, likely very typical. You should be fine then. MySQL will be the bottle neck but it isn't MySQL's failure, it's usually the result of a poorly written query. And poorly is a harsh word to use, it's really due to the fact that we just haven't s...

Are you planning on having a typical installation of Open Dental or are you doing other things like replication, middle tier, etc.?

They got the specs and it's in our bridge queue. Panda Perio offered us a 60 day trial after we fill out some paperwork and so this bridge should work really well. Often times 3rd party softwares just give us specs without letting us test it out and that's where poorly made bridges get introduced. I...

$150 a month.

I just got back from vacation. Still catching up on my work load but I'll swing by the bridging department and check on the progress and report back.

What if I want to drop the image completely? What do you mean drop? Are you just talking about removing it from the sheet? That will not affect old forms that patients have filled out. If you're talking about deleting it from your OpenDentImages share then all old and new sheets will not know about...

Images are the only thing that old and new sheets share in common. I'd recommend making a copy of the image on the old sheet and renaming it something unique for the new rendition.

That's exactly what we are doing. A simple SHOW TABLES command and then looping through those results. I'll add this to our bug tracker.
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
"Database maint and upgrade script are including MySQL views when verifying table integrity."

...how difficult is it to host our own patient portal? That's like asking how hard is it to understand quantum physics. For some it's probably easy as pie, for others... not so much. For tech savvy people I'd say its roughly a 7 out of 10 difficulty. Which is why in 14.2 we're going to have it so u...

Your XP workstation probably just has an older version of Open Dental installed on it. Try running the Setup.exe for v14.1.7 from your AtoZ images folder on the workstation.

One word... Direct http://www.opendental.com/manual/directstandard.html ONC and most likely CMS have decided (for EHR systems) that Direct is what everyone is going to use for HIPAA compliant practice to practice communications. So in theory, sending secure email / patient information to other EHR s...

...you should be using outbound port 587... Based on a lot of forums I've come across, they all seem to mention using port 587 is best. I also stumbled upon this little gem: Office 365 is SUPER picky about the message’s From Name. It needs to match the account you are logging in as. BUT it needs to...

We haven't heard back from many people that our attempted fix worked. Did it work for you? I'm assuming because the complaints stopped that it worked but I never like assuming.

I'm pretty sure this particular issue was fixed quite a while ago. v13.3 is a version that was never released to the public so you might as well go to v14.1 because we will not fix any bugs for you in that version. What email service are you using? What port are you using and is the SSL box checked?

You might want to double check that all your computers are on the same workgroup or domain.
http://windows.microsoft.com/en-us/wind ... =windows-7

What version of Open Dental are you using? What are you doing when you get the error? He answered both of those questions: This is when you click the view button to see an already scanned EOB... Open Dental version 13.2.18 on Windows 7 Update past v13.2.29 for the bug fix "Image module, Adobe Reade...

KevinRossen wrote:...would be if I could figure out how to set it for a future date (the next day, for example)

MySQL's ADDDATE method is pretty sweet. I bet you could use it:
http://dev.mysql.com/doc/refman/5.5/en/ ... on_adddate

What version of OD are you currently at?

To be honest, I've never worked up the courage to try this but I've heard rumors that this would happen:
http://www.youtube.com/watch?v=s3bhyywGMp8

drtech wrote:change it's category to "NeverUsed" or" Obsolete." You can't ever delete one.

That is correct. Here's some help on how to change procedure code categories:
http://opendental.com/manual/procedurecodeedit.html

It could be a lot of things honestly. Do the glitches appear on all computers? If only on one machine, it might be that you need to update the graphics card driver. It also might be that the sheet itself needs to be manipulated a little due to the settings on the computer which is close to impossibl...

Depending on the complexity it could take several days for feature requests to get approved. 90% of the time a feature request is approved within a day. A lot of feature requests that come in are already features within the software and we just have to send it back letting them know where it is in t...

Currently there is no user interface in order to customize those things. If you were feeling extremely ambitious, you could recompile Open Dental yourself with your own images and colors because we are an open source software. We're currently talking about making themes for Open Dental so you might ...

Sorry, hooks and plugins only go to beta versions:

We will add hooks wherever any programmer needs them. We add them quickly and we backport them to the beta version so you can get going right away.

http://opendental.com/manual/plugins.html

How secure would MySQL be with both high-level encryption and SSL certificates? That's a pretty loaded question. I think it would be as secure as you would need it to be. My biggest thing with accessing your database via the web is to make sure to be intimately familiar with creating MySQL users. Y...

We get "database split" requests more than you'd think. We do it for $300 bucks. If more than one database is involved the price goes up. See the "Splitting Databases" section on http://opendentalsoft.com:1942/ConversionList/ConversionList.aspx If you start using the clinics feature from the start, ...

"My partner wants Dentrix because ... he thinks that the learning curve for OD may be steep for assistants and other dentists" It's funny to hear that. I cannot say whether it's easy or hard to learn to use but just the other day I asked a coworker if they had a juicy "unhappy" customer story for me...

drtech wrote:There is the ortho chart already in the system for marking wires, elastics, etc (button on the chart toolbar)...

I'm assuming that he's referring to http://www.opendental.com/manual/orthochart.html

Alright everybody, put the pitchforks and torches away. A public beta (v14.1) has been released. Let the bug submissions begin.

I knew there was a weekend check box somewhere. It would have been nice if that check box saved a global setting.

Most reports are generated dynamically with C# and aren't really cut and paste into SQL queries (otherwise we'd probably just post those to our query examples page). We've written lots of queries that are as close as possible to the reports and modules and post them to the public. I'd recommend chec...

Just giving some props to our programmer Ryan for making our bugs list load something around the range of 100 times faster... I use this page a lot and waiting for it to load was very troublesome. Thought I'd let you guys know that it loads much faster in case you avoided the bug list as much as I d...

I would like know the technical background of the 3D Teeth viewer The 3D teeth are derived from complex use of the Direct X and OpenGL APIs. Is this possible to edit some thing on 3D Teeth viewer Well... yes? If you're asking for an easy way to edit the teeth graphically we give drawing tools for "...

Perfect. We'll get in touch with her for the bridge specs and a prototype if they'll give us one

Wow, it's forcefully skipped weekends since 06/12/2007. I've been searching hard for a setting that I can piggyback on so that it doesn't change for everyone because I'm assuming the majority of people like the way it is. Can you think of a setting somewhere that I possibly looked over that indicate...

No. I don't have any indication that anyone has even requested it before. Bridges are typically one of our highest priorities and we can add them relatively quickly depending on the bridging specifications. I'd recommend adding it as a feature request so we can keep track of it and we'll also need c...

Which report?

We passed. Paperwork for certification is in progress so v14.1 is not yet a certified EHR but will be once all the paperwork has been reviewed by the higher ups (CMS and ONC). We are in the process of releasing v14.1 as a beta right now.

Currently there isn't a way to do this. I'm pretty sure it's already a popular feature request for moving statements (invoice would be moved as well) to the sheets framework which would put complete customization in the users hands.

Another interesting finding was that installing it on one workstation (Program Files\Opendental) enabled it on all workstations, even though the .dll was only on the one workstation. I assumed I would have to copy the .dll to each workstation. Guess not. Our UpdateFileCopier program (which is the l...

I can't remember if Direct X is required in order to print out on treatment plans, I know it's required in order to view the graphical perio chart. I'd recommend trying all the Troubleshooting steps on this page: http://opendental.com/manual/graphics.html In my experience it's been graphic driver up...

Yes they can be merged. Yes it is hard. There is no "basic process" for it. We do them quite a bit and charge $300 for them. If merging more than 2 databases, the fee changes. See the "Merging Databases" section on http://opendentalsoft.com:1942/Conversi ... nList.aspx

Fixed it. It will be part of v13.2.28

For some strange reason our development software (Visual Studio) does extremely random things to the UI designer when one computer is in a slick Windows 7 mode (Aero) and others open the same form in the old Windows 95 looking style. By the looks of the window, I think the random shenanigans happene...

Wow. That's quite the question. :shock: In short, all you need to do is learn to program C# (for Open Dental's portion), learn how ClickaTell's API works (if they have one), and then request a plugin / hook within Open Dental when you're ready to add the UI to Open Dental's side that will communicat...

You found a pretty old part of the code my friend. It looks like that setting got deprecated way back in the day. I can only trace it back to v4.7 (roughly around 2007) and it could have been abandoned prior to that for all I know. As for the Manage module, my guess is that it was just never necessa...

I can think of several ways to accomplish this. My initial hunch was that you are wanting to do what we talk about in the Parameters section in our manual: http://opendental.com/manual/patternplugins.html

Does that sound accurate?

My initial guess is that your query using SUM(HOUR... it's probably just not considering MINUTES.

To my knowledge, as long as the SSL connection is FIPS compliant (uses TLS 1.2) then it's secure enough for HIPAA. At least that is what the ONC has as their requirement for EHR softwares and they better be HIPAA compliant otherwise I've got a bone to pick with them.

Yeah, sorry about that. We haven't updated the plugin example in some time. Most errors I've noticed can be commented out and it ends up working fine. The idea behind it can be understood without it compiling which is the nice part of having it available. I've always been trying to think of a relati...

...Be very, very careful with these queries, though... Test it with a backup database first and make sure you have an untouched backup to roll back to in case anything goes wrong. I'm glad at the very least you mentioned these things. I'm having an internal battle over removing your post. Running u...

At HQ we do backups every 15 minutes. It's fine as long as the backup software doesn't slow down the server for the users and that you understand that every so often a table might be in a locked state. MySQL will lock a table, run it's query, and then unlock it so that other connections can run thei...

I'd be more than happy to email you an SQL script to create the necessary db. Either shoot me an email or I can email you at the address you set up with your forum account. Just let me know.

And if you do end up implementing it make sure everything you do is HIPAA compliant.

Yes, v13.3 is never going to be released to the public. v14.1 will be the next beta version. Our EHR test is Feb. 3rd and it should be released shortly before or afterwards. I'm assuming afterwards.

Mifa,
I'm having a hard time finding a website to purchase the official Quebec fee schedule. Where do you get it from?

Thanks for the update. I'd have to agree with you that it was just a hiccup on the web server end.

Fair enough. As of right now I can't guarantee that the Québec fees are going to be included with our software but we are in the process of purchasing them and looking into the legalities of distributing them. I'm pretty sure it will be included if it's anything like Ontario and British Columbia.

Are you hosting your own web server or using an web hosting company like Go Daddy? The reason I ask is because it seems like the solution to this problem is to do certain things to the web server's configuration setup which is probably out of the question if you're using Go Daddy. One blog mentioned...

I like to think about it in a really basic way. Pretend MySQL is a man. It can only pay attention to one thing at a time. Every time you create an appointment, refresh the Chart module, etc. you are talking to MySQL and it blocks everything else out in the world and only pays attention to you. Thus,...

I use Thunderbird. It's free and can do most if not everything outlook can.
http://www.mozilla.org/en-US/thunderbird/

This is a very popular feature request (#1365) that will most likely be one of the next enhancements we will make. It's hard to determine when exactly we'll get time to start working on it.

Currently there is not. It is feature request #1146 if you would like to vote towards it and help promote it.

I've only seen one customer using MySQL 5.6. They were not using the replication aspect of it. It seemed to be working. I wouldn't recommend it because if unexpected errors start to happen it will make our lives very difficult trying to figure out the root of the issue if MySQL ends up being the cul...

We do have a registry entry which keeps track of the Open Dental installation directory but I'm hesitant to inform you where it's located. I can't think of a good reason of doing things this way. Why not create a plug-in?
http://www.opendental.com/manual/plugins.html

I've run it with VS 2013 express before.

The fix to your problem is described in the Error: Mixed mode assembly section of http://opendental.com/manual/sourcecode.html

If you want a workaround, turn the "Generate serialization assembly" in the OpenDental project to Off.

We purposely didn't add another column to the deposit table to keep track of which QB account the deposit was sent to just for time sake. People wanted the QuickBooks bridge quickly and other than for historical purposes, which can be looked up within QuickBooks, we didn't really see a huge benefit ...

I think we'll be able to add the Québec fee schedules assuming there is no complications with their copyrights, etc. The thing I find troublesome is that Québec seems to have their own unique set of procedure codes which we do not currently package with our releases. Did you manually enter all the p...

A lot of answers to building Open Dental can be found in the Build section of http://opendental.com/manual/sourcecode.html

Someone shared a medical history form on the sharing thread:
viewtopic.php?f=5&t=4681

Bad news. We've been done revamping the vital signs window for a while and don't have time to swing back and add that field. Once we're EHR 2014 certified, adding that field would require us to re-certify that section of the program which is not cheap to do. I'm pretty sure we can squeeze it in if w...

You could download 2012 express? :| ?did I just say that out loud? I've read about people hacking their way through 2012 solutions to connect to them in 2010. Open Dental has a lot of web service action going on so I don't know how bloody the battle would be to "down-vert" the solution to 2010. I qu...

If you want our older trial edition for it's databases, use our 11.0.41 release:
http://opendental.com/TrialDownload-11-0-41.exe

To really see what's going on you can look at PrefL.CheckProgramVersion(). In short, your "storedVersion" which is a preference stored in the database is greater than the Application.ProductVersion. Based off of your screenshots, you are running v12.3 and are probably trying to connect to a database...

Very strange about the Coverage Patient query. I'll have it removed with the next trial release. I'm not sure why there are so many query favorites showing how you can select all rows from a table. We have over 200 tables in the db and I feel five or less examples can drive the message home about be...

...It is supposed to contain a few patients but I can't find them. Am I missing something? You most likely loaded up the blank database that people use to start new practices with. You should choose the "demo" database when you are prompted to select a database to connect to: http://www.opendental....

My gut reaction is to suggest using a custom recall type. However, I'm not very good with recalls OR if this is even the best solution for what you're trying to accomplish. With that in mind, I'd strongly recommend giving us a call or waiting for a second (possibly a third) opinion on here before im...

I guess it depends on your definition of "clinical notes" and especially where you write down those notes. That will greatly impact the answer to this inquiry. Do you store these notes in the text box under the tooth chart, in the notes of procedures, in the medical history section of the medical wi...

Invoices and statements typically reflect amounts corresponding to completed procedures. Therefore, in order to change the invoice, they would have to edit a completed procedure twice. Once to change it to the greater amount, then once to change it back. Those edits should show up in the audit trail...

That always seems to be the simple route when wanting seemingly unrelated data to show all at once. We offer a service here at HQ for writing all kinds of complex queries for $90 an hour. You can always give us a call and put in a query request and get a quote on how hard our query department deems ...

Good luck. Typically when people try to make "one query to rule them all" they get so complicated that the data results never really seem to be quite right. If you ever need help trying to figure out where to grab data from or what tables to join together, I'll be able to help you in that aspect. Ot...

In 6.4 I think there's a medical group box in the top center of the procedure edit window that has a Start / Stop box. They are in military time if I remember right. I think that might be the closest thing from that old of a version.

Install the trial version, that will install this folder, and now restore your backup Just check the last check box in the trial installer which will create a local OpenDentImages folder if you've already gone through installing MySQL and Open Dental. When you've restored your backup and it asks yo...

Since we allow storing phone numbers in practically any format, I'd recommend trying to use a regular expression in your query if you start running into odd problems with not finding matching phone numbers etc.
http://dev.mysql.com/doc/refman/5.1/en/regexp.html

I always lean towards rolling your own. Most prepackaged libraries and such tend not to accommodate what you want to achieve exactly and often result in bloating the software. On the other hand, you don't want to reinvent the wheel so I guess it depends on the scope of "entry of dental exam data fro...

Interesting, I haven't really heard this complaint before. We use the statement print outs for the statements that we send out via mail at HQ and haven't run into an issue. Have you tried a different printer? At the very least, there's a really popular feature request to move statements to our sheet...

For small to medium sized offices, yeah, pretty sure. You might want to read:
viewtopic.php?f=2&t=4687
viewtopic.php?f=1&t=4416
http://www.opendental.com/manual/mysqlsecurity.html

They'll be in the top left of the window:
http://opendental.com/manual/procedureedit.html

I think you want the time start, stop, and final boxes to show in the procedure edit window. If I remember correctly, you have to go to Setup > Show > check the Medical Insurance check box.

It's simply to keep people from accidentally connecting up to their live database with a trial version and updating (more like downgrading because of trial limitations) the whole office to the trial edition. Example: You buy a pretty new laptop at home but aren't at the office to grab the Setup.exe ...

For EHR users, no. We're still trying to decide if 13.3 will even be released at all. Personally, I think it'll come out for use, but it might not be till late in December.

2. How do you get the Splash.jpg to automatically install on every computer? You should be able to put the custom splash image in your UpdateFiles folder in your OpenDentImages share. Then when the computers do an update, they'll copy the splash to their respective installation folder. I haven't te...

Dr. Bonilla is correct. I just want to add that even though it's called the "bug tracker", we still document enhancements that come out between minor releases of Open Dental there. However, it's not that common.

If you haven't already, I recommend adding votes, pledges, and comments to requests #1390 and #2586.
http://opendental.com/manual/featurerequests.html

Not at this time. It is feature request #2062
http://opendental.com/manual/featurerequests.html

The real reason the scroll gets fired is because we programmatically act like we're a user scrolling by using the following code found in FormProcEdit.FillControlsOnStartup() around line 2780 in the head:

Code: Select all

textNotes.Select(textNotes.Text.Length,0);

I see what's going on. It wasn't auto spell checking for me because my note didn't have a scroll bar. We have a listener on the text box that fires the spell checking after a user scrolls (that I assumed was impossible to hit without manually scrolling). That scroll event is getting fired when the s...

The custom dictionary is case sensitive. Just add the capitalized version. If I go into another patient's note and type it capitalized, no red squiggly line appears, I don't really believe this. I would believe it if you said "I go into a patient's note where I typed it in before (meaning you didn't...

The database documentation we give out can be found here: http://opendental.com/manual/programmingresources.html
It's not "...a good map of the database and the relationship between tables", but it's better than nothing.

Currently routing slips print by appt time. I think you want Req #126
http://opendental.com/manual/featurerequests.html

All versions of windows 7 have a maximum of 20 simultaneous connections for a windows file share (basically your OpenDentImages folder). Windows Server 2012 does not have a limit... So if you plan on growing at all, I'd recommend server.

Correct. We're hoping to get key changes that we made in that version EHR certified but takes some time setting up testing dates. We wanted to start working out the bugs a little earlier which is why it came out before schedule.

1) Anybody upgrade Win 8 to 8.1? How is it working with OD? I did at home with dreams of having my start button back that they promised... But it was a great let down. Open Dental runs like it did for me in Win 8. Keep in mind I typically use the development version. ...OD hangs on "Preparing to co...

The temporary workaround is to not make signature a required field, but to have the staff enforce that instead.

The request for this feature is #2507
http://opendental.com/manual/featurerequests.html

So there's several ways you can go about this and it all depends on what your end goad is: 1. Just the middle tier in development mode: Set OpenDentalServer as your startup project in VS and hit run. Hint: Make sure to edit your OpenDentalServerConfig.xml file so it knows what database to look at! 2...

Currently, automation doesn't have a trigger for completing an appointment, it does for completing a procedure. Regardless, it doesn't have an action for adding a specific procedure when the trigger fires which is what you would need for this to work with automation. I have a sneaking suspicion that...

You'll save a lot of time by just giving us a call and we can help you install it correctly. Otherwise, if you really want to try it yourself, here's some additional troubleshooting steps if you haven't already seen this page.
http://opendental.com/manual/troubleshooting.html

Typically this error shows when the installer wasn't run as administrator or the "run MySQL wizard" check box was not unchecked towards the end of the MySQL installation.

You need to set the graphics for the tablet to simple mode. You can either give us a call and get us connected to a workstation OR if you are on most recent v13.2, you can go to Setup > Computers > highlight the tablet and click the Use Simple Graphics button. Either that or start trying to get your...

I don't have time to fully answer your question which works out cause you really should create a new thread. We'll always answer your questions no matter where you ask them, but three years down the road when someone is looking for the answer to the question you asked, they're not going to click on ...

It's free, each office has votes that they can put towards whatever features they want. For this particular issue, you would have to create a new feature request and then once it gets approved, then you (and others) will be able to vote on it and pledge money towards it (that's the only way you'd ge...

No, it doesn't have anything to do with iTunes. It's really due to DirectX but it gets rather complicated so I'm not going to go into grave detail. Just know that any time you have a compile error, you need to look at the "Build" section of our Source Code page: http://opendental.com/manual/sourceco...

How far are you getting when you try to launch OD? Do you see the splash, and then the choose db window or even the log on window?

Have you reinstalled OD with the Setup.exe from your servers OpenDentImages folder?

Just keep all your questions this simple and we'll get along just fine

Yes you can:
http://opendental.com/manual/displayfields.html

openwide wrote:Yes I know but if you have to edit price, tooth number or crown type then it pops up. Should be an option to shut it off. Actually it should default to off with the option to turn it on.

I'd recommend helping request #2955 get attention.
http://opendental.com/manual/featurerequests.html

After a more thorough search, I found multiple requests. Req #87 that Dr. Sparks added that has a decent amount of votes towards it and then the original request that I was referring to above was when I did a search for x-charge and came across Req #886. After reading Req #886 again, it seems to be ...

...however it seems that OpenDental can only store a SINGLE email address (at least it has a single email address field)... If you are referring to the settings for sending email, v13.1 was enhanced to store multiple email addresses. http://opendental.com/manual/version13_1.html If you are referrin...

From quickly looking at the algorithm I don't see how that is possible. So I decided to duplicated your scenario and this is what happened: Req #646: Votes - 490 Critical - 1 Money - $750 Difficulty - 5 Weight - 39.25 Adding 75 regular votes to that request (in the state mentioned above) resulted in...

If other's feel as strongly about this subject, I recommend voting towards it - feature request #2998. So far no one has voted on it at all. We use this system to see what is important to our users.
http://opendental.com/manual/featurerequests.html

Since we're an "open source" software, we allow anyone to write their own software and have it "plug in" so that it seems like Open Dental is the only application running, not separate programs running side by side. The easiest way to describe it is like custom (built in) program links. http://www.o...

Think of it as encrypting the service, thus any computer connecting to the service should not be affected by the change. My guess is that remote access will work just fine.

This is such a complicated question that I doubt can be answered in the forum. I highly recommend giving us a call so that we can look into the issue with you in detail.

I doubt you'll see built into Open Dental any time soon. No one seems to think that feature is necessary. It's been around for at least five years and no one has voted a single point towards it. This might be because X-Charge might sell some sort of card reader with a built in signature pad on it th...

If that doesn't work I'll need a copy of the details of the UE cause it might be something different than a malformed wiki page.

Correct, visually it won't show, but when you click edit or History it will be for the page that you chose to load having the error. Follow these steps exactly and you'll get the chance to edit / revert it: 1.) Tools > Wiki 2.) Search > Select the corrupt page 3.) Click Continue on the error > OK 4....

Continue through the exception and then press the history button and revert to a version prior to the pasting?

I'm not familiar of a way to do what you want within Open Dental currently. I'm pretty sure both would be considered feature requests http://opendental.com/manual/featurerequests.html
Unless you used a plugin like mentioned above.

drtech or wstark has a plugin that auto-logs-out of Open Dental after a certain amount of inactivity, requiring you to log back in. Might be what you need. Or the auto log off built into Open Dental? :D Log off after X minutes section of the Setup > Security window. http://opendental.com/manual/sec...

Interesting... I've never looked at the algorithm for the feature requests before, I'm going to check it out and see if I can't explain why it reacted the way it did for you. My gut thinks it's something along the lines of a request that has 100 votes from 100 people bears more weight than a request...

Fixed and released. Thanks for the quick bug report btw. That wasn't even 24 hours!

The prognosis combo box is the problem. I'll have it fixed in v13.2.13.

We also can give you offices (even in your area) to talk to if you like. We get referral requests all the time and have a plethora of happy users which volunteer (much like you're seeing users on the forum doing) to share their stories of their experience with the use of Open Dental.

Haha, no. I was just trying to get you excited about the possibilities of the mobile app in the future. It might not be a big deal from the user standpoint but programmatically it's a dream. Because we would have access to your entire database which makes adding simple features (like confirmation st...

I guess someone could add that as a feature request if they so desired. I've never heard anybody having that issue before but that doesn't mean they simply just don't call in to complain about it. Also, foreign users use the custom override to translate those types of items so that would have to be ...

Hersheydmd wrote:I suppose this needs to be a Feature Request?

Yes.

On a side note, I think the current enhancement in the queue for the mobile app is to get away from having to constantly "synch" data from a computer running Open Dental. Instead, have direct access to your data instantly.

I am using the patient.saluation field on a sheet and instead of getting the preferred name as expected, it put in the preferred contact time "Anytime." So, I ended up with "Dear Anytime." :p Rather funny. patient.salutation on my patient letter works just fine and the correct method "pat.GetSaluta...

We are in the process of building encrypted email into Open Dental. It will be mainly used for comm between providers because patients won't want to go through the trouble of installing public and private keys. Therefore provider to patient communication will be handled through our patient portal th...

Actually, after looking closer at the query, it is updated correctly. What version of Open Dental are you using? I recommend updating to our most recent stable version. Or are you just running part of the query (the section you pasted above)? Because to have the query be successful, you need to run ...

That query is outdate. The employer feature got updated and is part of a different table and is now referenced as EmployerNum, hence the "unknown column" error. I'll have it updated soon.

...does the same audit trail that exists with procedure notes also exist with comm logs? Procedure notes have a unique audit trail. Commlogs use the normal audit trail. http://opendental.com/manual/audittrail.html I would like to have the ability to have the notes 'locked'. Notes can be inadvertent...

The original splash is just an embedded resource. The *.jpg method is the only way I'm aware of changing it other than going through a big headache of manipulating the resource.

I've got a programmer with the other hook on his TODO list.

I've created a task in our system so that this Hook Request doesn't get missed. It might take us a little longer than usual to add this hook due to our programming resources being stretched pretty thin atm. Should be added by next week I'd imagine.

I'm starting to understand why my foreign friends can't stand learning English.

Hersheydmd wrote:I'd like to plug Request #1828...

Define plug for me.

123-xyz wrote:I am curious, where the 1880 came from, is that something inside OD or MySQL?

The year 1880 is used inside Open Dental to dictate "invalid" dates.

Change the procedures status to EO and then change the Date field to a random date just above the year 1880. E.g. 01/01/1881

If you actually did the steps above, you should probably give us a call and we can help you install the trial correctly. If you can't wait and want to look at the problem in more detail I would recommend you to the following pages: http://opendental.com/manual/mysqlsecurity.html - Our internal page ...

No. You'll probably have to write your plugin. The reasoning is that some hospitals use the billing dentist as an "entity" and then the treating dentist is the doctor who actually performed the work. I believe claims will be rejected if you indicate that an "entity" performed a procedure.

I agree this method does not look complete. I see that it is not referenced anywhere. I looked at the history of the file and noticed when it was written it never got used. This leads me further to believe that it is not a completed method. You might try the method GetForPeriodList(). That will esse...

I can't see why it's necessary. I program such things every day and I use dummy codes and made up fee schedules. Once you use it with your live database, at that point the claim will populate with the valid values. However, if you really need to, you can use the procedure code export tool (Please no...

Definitely not random. Here's an example of how the treating provider is determined: ContrAccount.cs > CreateClaim() around line 3037 in head. ClaimCur.ProvTreat=Procedures.GetProcFromList(procsForPat,PIn.Long(table.Rows[gridAccount.SelectedIndices[0]]["ProcNum"].ToString())).ProvNum; for(int i=0;i<...

You should have him simply install the database from the trial edition. Then you can set up one test patient / carrier / provider / insurance so he'll have a test case to know when your requirements are met. I don't think it would take that long at all.

So I got it to work but stumbled across it out of a fit of frustration. I decided to see just how many sgen.exe's there were on my computer and create an sgen.exe.config for every single one of them and then after doing that it compiles without an issue. Just to give you guys an idea of what I did: ...

We just updated to Microsoft Visual Studio Professional 2012 and the Mixed mode assembly error happens every time I run Release with Generate serialization assembly turned on (specifically the Open Dental project). However, it doesn't happen when I use VS2010 Pro most likely due to the workaround / ...

Yes, and there currently isn't a way to do that. The reasoning being, you need credentials to talk to the database in the first place and we designed the middle tier with the assumption that the credentials typed in will be the credentials of the actual user who is going to be using Open Dental. We ...

When using command line options for webservice it drops you into the webservice "select database" screen unless you enter a username and odpassword. Is there a way to get straight to the select user and enter password window and skip the "select database" window without logging in as a specific use...

If your work around is to scale the sheet down in Adobe then the sheet that Open Dental is creating is correct and all you need to do is adjust the printers margins. Go to Control Panel > Devices and Printers > Right click on the printer > Printer Properties. Go find the default margins in there and...

...I cleared all the cache on my phone I think you were on the right track here. Typically these issues are resolved by changing settings on the phones browser. Most common on is not having javascript enabled. Also, what browser are you using? Sometimes installing a different browser (chrome, dolph...

WebHostSynch project > db folder > mobiledb.sql

I think I remember seeing something about exporting back in the day when we were mocking up the blue prints. However, it's so easy to simply go into the wiki page edit window and copy the entire text on the editor side and share it that way. The only thing that wouldn't get "exported" would be other...

Catalyst may be at version 12 but the driver number maybe different when you really dig down. It's thrown me off before so I thought I'd throw it out there. That's a good point. Don't let all the versions AMD / ATI throws at you confuse you. Catalyst (currently at 13.4) is not the same as the devic...

Is there a better way to link PreXion automatically with Open Dental? Add a feature request for us to create a built in bridge to PreXion. That's the best way that will utilize all parameters that PreXion allows. ...I still have to type in the patient's name into PreXion along with their birthdate....

KevinRossen wrote:Yes, I have gone through the steps. I'll try it another time, just curious if maybe DirectX 11 is more finicky than 9.

Last I checked, ATI drivers were up into version 12 drivers. Your driver version is 9.12.0.0. I bet there is a more recent driver. My computer is on v12.104.

What is the best way to handle juniors and seniors and II's and III's ? I think it can be situational. If it's any help, my family handles it in the first name position. E.g. Dwayne Jr. However, for academic suffixes and such, I would put it at the end of the Last Name E.g. "Salmon, DMD" or "Salmon...

I don't know what insurance companies were like 20 years ago (I was a baby) but there are tons nowadays. So to ask us to bloat our database and make our users filter through the plethora of insurance companies is quite the expectation. It would be a full time job just to have someone maintain that l...

These are questions and requests to be making to Ultimo Dental. Any changes we make or have made (which it seems they don't have some of the features we've been implementing) they would have to incorporate. One downfall to being an open source software is that any company that redistributes or branc...

Search found 1554 matches