Name and version don't match
Name and version don't match
A client added in the API key, but when I go into my portal, the name and version doesn't match. The key is correct so I'm scratching my head as to what is happening and whether I should be concerned. The practice name on my portal shows as Relaxation Dental and the version as 23.1.36.0. The client has sent me a screenshot of their server and it clearly shows version 23.3.40.0. Thoughts?
Re: Name and version don't match
This issue pertains to an office misconfiguration. Since the resolution involves sensitive data, it is being handled via other channels.saskia wrote: ↑Wed Mar 20, 2024 1:00 pmA client added in the API key, but when I go into my portal, the name and version doesn't match. The key is correct so I'm scratching my head as to what is happening and whether I should be concerned. The practice name on my portal shows as Relaxation Dental and the version as 23.1.36.0. The client has sent me a screenshot of their server and it clearly shows version 23.3.40.0. Thoughts?