**URGENT BENEFITS ISSUE**

[omar22]

Hello,

I have had MULTIPLE offices complain about percentages and frequencies being incorrectly uploaded in their Open Dental, and upon a quality check on my side, I've found it to be a glitch with Open Dental API. Is there any way to circumvent this issue?

[omar22]

Also, the frequencies that used to populate fields in OD older versions

Screenshot 2024-02-07 145427.png (105.77 KiB) Viewed 1965 times

no longer populate the fields in the newer updates of OD

Screenshot 2024-02-07 125425.png (110.67 KiB) Viewed 1965 times

(see attached). How can I change the frequencies now to fill in to the correct fields?

[justine]

Good afternoon omar22,

Frequency Limitations implementation changed in v23.2 and now use CodeGroups.

23.1
23.2
23.3

To address this:
Enhancing the Benefits endpoints to include CodeGroupNum, is on the top of our development list.
Implementing CodeGroups GET is on the top of our development list.

I will reply to this thread as soon as they are complete.

Thanks!

[omar22]

Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.

[justine]

Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.

Unfortunately no, there is not. CodeGroups GET is currently in development. I have added CodeGroups PUT/POST to the API development list.

Thanks!

[omar22]

great, thanks.

[omar22]

Can you also add a DELETE function? What would be the ETA on these?

Thank you

[SLeon]

Can you also add a DELETE function? What would be the ETA on these?

Thank you

Benefits DELETE already exists and has been available since version 22.4.

The enhancement to Benefits to support CodeGroups just finished development today. You can expect it and the documentation to be released shortly in version 23.2.62 and 23.3.33.

[justine]

Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.

Benefits were enhanced in version 23.2.62.
-GET no longer requires a PlanNum or PatPlanNum.
-GET now returns CodeGroupNum value.
-POST now supports creating a benefit utilizing a CodeGroupNum.
-PUT now returns CodeGroupNum value.

23.2.62 is expected to release later this week.

Thanks!

[omar22]

Great, thank you!

[omar22]

I tried using the POST /benefits with CodeGroupNum and it doesn't work (my demo versionis 23.3.32.0).

Please see payload:
{
"PlanNum": 74,
"CovCatNum": 0,
"Percent":-1,
"MonetaryAmt":-1,
"BenefitType":"Limitations",
"QuantityQualifier":"Months",
"Quantity":12,
"CodeGroupNum": 2,
"CoverageLevel": "None"
}

And this is how it looks in my OD:

Screenshot 2024-02-13 201039.png (143.53 KiB) Viewed 1796 times

It just has a dash near category and doesn't work properly. Is there something wrong in my payload?

[justine]

I tried using the POST /benefits with CodeGroupNum and it doesn't work (my demo versionis 23.3.32.0).

Please see payload:
{
"PlanNum": 74,
"CovCatNum": 0,
"Percent":-1,
"MonetaryAmt":-1,
"BenefitType":"Limitations",
"QuantityQualifier":"Months",
"Quantity":12,
"CodeGroupNum": 2,
"CoverageLevel": "None"
}

And this is how it looks in my OD:
Screenshot 2024-02-13 201039.png

It just has a dash near category and doesn't work properly. Is there something wrong in my payload?

Good morning omar22,

The benefit enhancements will be in the next release (23.2.62 and 23.3.33), which should be next Thursday.

Thanks!

[omar22]

Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.

Benefits were enhanced in version 23.2.62.
-GET no longer requires a PlanNum or PatPlanNum.
-GET now returns CodeGroupNum value.
-POST now supports creating a benefit utilizing a CodeGroupNum.
-PUT now returns CodeGroupNum value.

23.2.62 is expected to release later this week.

Thanks!

You initially told me later this week which I conveyed to my customers... is it now confirmed to be thursday of NEXT week??

[justine]

Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.

Benefits were enhanced in version 23.2.62.
-GET no longer requires a PlanNum or PatPlanNum.
-GET now returns CodeGroupNum value.
-POST now supports creating a benefit utilizing a CodeGroupNum.
-PUT now returns CodeGroupNum value.

23.2.62 is expected to release later this week.

Thanks!

You initially told me later this week which I conveyed to my customers... is it now confirmed to be thursday of NEXT week??

Good morning omar22,

Next Thursday is tomorrow, which is later this week.

Thanks!

[omar22]

Sorry I thought you meant 2/22. My apologies

Thank you for your quick and prompt responses.

[omar22]

Hey sorry to bother you again, but it appears version 23.2.62 is still unavailable for my offices to update to. Do you have an ETA to when this version will be available?

[justine]

Hey sorry to bother you again, but it appears version 23.2.62 is still unavailable for my offices to update to. Do you have an ETA to when this version will be available?

Good morning omar22,

23.2.62 has been released.

Thanks!

[omar22]

Awesome thanks! CodeGroups will always be the same across all clinics, unlike covcats, right? for example FMX/PANO will always be CodeGroupNum 2, right?

[justine]

Awesome thanks! CodeGroups will always be the same across all clinics, unlike covcats, right? for example FMX/PANO will always be CodeGroupNum 2, right?

Good afternoon omar22,

CodeGroups (Frequency Limitations) can be configured however the practice wants. So, while it may be likely that CodeGroupNum 2 is FMX/PANO, it is not guaranteed.

CodeGroups GET documentation should be released shortly.

Thanks!