Request to Enable 'Other' Claim Type in Open Dental API

For requests or help with our API
Post Reply
shripati.ukirde
Posts: 16
Joined: Wed Apr 06, 2022 4:24 am

Request to Enable 'Other' Claim Type in Open Dental API

Post by shripati.ukirde » Mon Jun 16, 2025 5:59 am

Dear Open Dental API Team,

I’m encountering an issue while attempting to create a claim with the claim type Other. The API returns a Bad Request error with the following message: "ClaimType may only be set to 'P', 'S', or 'PreAuth'."
https://www.opendental.com/site/apiclaims.html
Would it be possible to update the API to support claims with the Other claim type? Please let me know if any additional information is needed.
Thank you for your time and assistance.

justine
Posts: 301
Joined: Tue Dec 28, 2021 7:59 am

Re: Request to Enable 'Other' Claim Type in Open Dental API

Post by justine » Tue Jun 17, 2025 8:34 am

shripati.ukirde wrote:
Mon Jun 16, 2025 5:59 am
Dear Open Dental API Team,

I’m encountering an issue while attempting to create a claim with the claim type Other. The API returns a Bad Request error with the following message: "ClaimType may only be set to 'P', 'S', or 'PreAuth'."
https://www.opendental.com/site/apiclaims.html
Would it be possible to update the API to support claims with the Other claim type? Please let me know if any additional information is needed.
Thank you for your time and assistance.
Good morning shripati.ukirde,

I have added looking into enhancing claims to support ClaimType Other, to the API development list.

Thanks!

shripati.ukirde
Posts: 16
Joined: Wed Apr 06, 2022 4:24 am

Re: Request to Enable 'Other' Claim Type in Open Dental API

Post by shripati.ukirde » Wed Jun 18, 2025 5:47 am

Hello Justine

Thank you for considering this request. I have one more question: Will we support medical claims as well, or only Other claim types?

justine
Posts: 301
Joined: Tue Dec 28, 2021 7:59 am

Re: Request to Enable 'Other' Claim Type in Open Dental API

Post by justine » Wed Jun 18, 2025 10:37 am

shripati.ukirde wrote:
Wed Jun 18, 2025 5:47 am
Hello Justine

Thank you for considering this request. I have one more question: Will we support medical claims as well, or only Other claim types?
Hello shripati.ukirde,

Claims can be very complex. It is pretty rare to use 'Other' (3 or more dental insurance plans) or 'Medical' (oral surgery or hospital) claim types. Are you asking out of curiosity, or do you have an API use case?

Thanks!

Post Reply