v 19.2 Pt Dashboard/Database Efficiency

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v 19.2 Pt Dashboard/Database Efficiency

Postby drtech » Thu Jul 25, 2019 8:13 am

We love being able to have the pt dashboard, but it seems to be very resource intensive and on our slower/older workstations, extremely slow loading upon login of a user account with the dashboard enabled (like 8 seconds), where without it enabled it loads almost instantly. On newer workstations, it loads in only 1-2 seconds it seems and not as noticeable. Any efficiency improvement going to be made here or can you duplicate?

Thoughts: I wonder if this is related to the appointment book seeming to refresh slower too that I mentioned in another post. Maybe database connection inefficiencies? I think I did disable the capitalization checking on my linux database as there was an error upon trying to upgrade. I wonder if that slows down efficiency. I am running mySQL 5.7.27 on an Ubuntu VM, but that is unchanged for a while and was running full speed before my upgrade from v18.2. Also, I think I allowed Open Dental to change the database type either from myISAM to InnoDB or the other way around, I don't remember for sure, but I will investigate to see what it is now. Just thinking out loud... Seems like all stations are a bit slower than it was in v18.2...
Last edited by drtech on Thu Jul 25, 2019 2:18 pm, edited 1 time in total.
David Fuchs
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Re: v 19.2 Pt Dashboard/Database Efficiency

Postby cmcgehee » Thu Jul 25, 2019 8:53 am

We did put quite a bit of work into the dashboard efficiency for 19.2. Are you on version 19.1 or 19.2?
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Re: v 19.2 Pt Dashboard/Database Efficiency

Postby drtech » Thu Jul 25, 2019 11:53 am

v19.2.6
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Re: v 19.2 Pt Dashboard/Database Efficiency

Postby cmcgehee » Thu Jul 25, 2019 12:08 pm

We will keep an ear out for other customers that have slowness, and we might look into another round of enhancements.
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Re: v 19.2 Pt Dashboard/Database Efficiency

Postby drtech » Fri Jul 26, 2019 8:27 am

I found a network issue causing the major slowdown on a couple of our older machines, however it does still take 2 seconds to load in after the login screen with the pt dashboard vs less than a second without the dashboard enabled...even on new machines. Would be much better if it was just like having the task list over there, basically instantaneous.
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