Long story short. Office has 2 patients they were trying to merge. One patient had a problem opening his account as it turned out. His birthday was also 0001... I just upgraded them from 7.5 to 7.7 to see if that would help but its the same.. Something happened with the patient they wanted to merge from... And that patient's last name also had two astericks after it... Now they are a single patient without astericks.
What do you think Jordan?
Office does have tech support. Markose is the last name.
Anyways they are merged and at the moment the office cannot open the patient without an unhandled exception...
************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at OpenDentBusiness.ClaimProcs.GetHistList(Int64 patNum, List`1 benList, List`1 patPlanList, List`1 planList, Int64 excludeClaimNum, DateTime procDate)
at OpenDentBusiness.ClaimProcs.GetHistList(Int64 patNum, List`1 benList, List`1 patPlanList, List`1 planList, DateTime procDate)
at OpenDental.ContrAccount.FillSummary()
at OpenDental.ContrAccount.RefreshModuleData(Int64 patNum, Boolean isSelectingFamily)
at OpenDental.ContrAccount.ModuleSelected(Int64 patNum, Boolean isSelectingFamily)
at OpenDental.ContrAccount.ModuleSelected(Int64 patNum)
at OpenDental.FormOpenDental.RefreshCurrentModule()
at OpenDental.FormOpenDental.OnPatient_Click()
at OpenDental.FormOpenDental.ToolBarMain_ButtonClick(Object sender, ODToolBarButtonClickEventArgs e)
at OpenDental.UI.ODToolBar.OnButtonClicked(ODToolBarButton myButton)
at OpenDental.UI.ODToolBar.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Unhandled Exception
- Justin Shafer
- Posts: 596
- Joined: Sat Jul 28, 2007 7:34 pm
- Location: Fort Worth, TX.
Unhandled Exception
Justin Shafer
Onsite Dental Systems
817-909-4222
justin@onsitedentalsystems.com
http://www.onsitedentalsystems.com
http://iocsnapshot.com
http://justinshafer.blogspot.com
Onsite Dental Systems
817-909-4222
justin@onsitedentalsystems.com
http://www.onsitedentalsystems.com
http://iocsnapshot.com
http://justinshafer.blogspot.com