My OM approached me with the request to sign up with Renaissance due to the sudden hike in attachment issues with Tesia and after having a conversation with the Tesia rep, where she was advised of the Tesia not being supported in the future.cmcgehee wrote:Regarding Tesia, I would like to say that we have been informed that Renaissance will be phasing out Tesia. They will be transitioning Tesia's users to a custom Renaissance format that does not have data validation within Open Dental.
My understanding, Renaissance is using a proprietary format that lacks certain features like error checking? That seems to be a deal breaker for me, despite the fact that they offered a full featured package for 1 year for the same price I pay for Tesia now. I am not big fan of proprietary formats, so I would like to explore my options in terms of the clearinghouse and electronic attachments. There will not be any better moment out there to select the more appropriate vendor from the technical point of view.
I read E-Claims Complexities article and realized, that there is a huge number of the problems that can be inherited from choosing one format over another one.
Which vendors should I go with these days? What particular details I should pay attention to?
Would all vendors using X12 format be same and be preferred over the other formats?