Backup Failed

[shadlewis]

[shadlewis]

It gets to 3MB and fails, this is the error. ???

[shadlewis]

I've tried a different network drive and C:\ as well.

Same error.

[jsalmon]

It has something to do with a file in your mysql directory (where your database is stored). There is either a file there with certain permissions or set to a mode (e.g. read only) that the user you are running Open Dental does not have permission to access. Either that or there is a 3rd entity that is locking the file which is causing the backup of the database to fail. You could try some of the following:

• -Run Open Dental as an Administrator
  
  -Give the user you are logged in as (or Administrator) full access to your MySQL data directory. Typically C:\mysql\data\
  To do this, right click on the data folder, Properties, Security tab, Edit, highlight the desired user (or add them), Allow full control by checking the check box.
  
  -Change the owner of the data folder to the desired user.
  To do this, right click on the data folder, Properties, Security tab, Advanced, click Change to the right of the Owner label and owner's name.
  (if prompted, say yes to apply this change to all sub directories and files)

[shadlewis]

thanks, had to chmod -R 777 the mysql/opendental

thanks

[jsalmon]

Glad that helped. I'll try and make a mental note to give you Linux answers for server related questions you might have in the future.