Can't add new patients

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JakeDobbins
Posts: 2
Joined: Sun Jan 16, 2011 1:07 am

Can't add new patients

Post by JakeDobbins » Fri Mar 08, 2013 3:40 pm

Recently built a new server. Followed new installation instructions. Entered registration key. Restored backup to new server. All patients present and accounted for. All looks great. But here is the weird part, I CAN'T add new patients! Says I've reached my max as "trial" user.

Any help would be appreciated.

Jake

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jsalmon
Posts: 1571
Joined: Tue Nov 30, 2010 12:33 pm
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Re: Can't add new patients

Post by jsalmon » Fri Mar 08, 2013 4:27 pm

Run the Setup.exe in your OpenDentImages folder if it's at a higher version than the trial which is v12.4.41 OR update your version of Open Dental to the most recent stable or most recent of your build.
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

JakeDobbins
Posts: 2
Joined: Sun Jan 16, 2011 1:07 am

Re: Can't add new patients

Post by JakeDobbins » Fri Mar 08, 2013 4:37 pm

Thanks Jason! We'll give it a try tomorrow morning.
Have a great weekend!

Jake

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