statement e-mails

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drtech
Posts: 1649
Joined: Wed Jun 20, 2007 8:44 am
Location: Springfield, MO
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statement e-mails

Post by drtech » Thu Jul 21, 2011 9:56 am

OD v 7.9.13

I found a problem with sending a statement via e-mail using the drop down menu item from the arrow next to the "Statement" toolbar button on the account. If you click this button, the e-mail window comes up with a generated statement, but after you send it, it does not show up in the account as a statement, a statement does not show in images, or an email in the progress notes.

If you do it via the More options window of creating a statment and then hit email it works as expected.
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

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drtech
Posts: 1649
Joined: Wed Jun 20, 2007 8:44 am
Location: Springfield, MO
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Re: statement e-mails

Post by drtech » Tue Jul 26, 2011 8:51 am

Anyone able to verify this Bug besides me?
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

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DavidWolf
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Joined: Tue Jun 19, 2007 9:39 am
Location: Milford, MA
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Re: statement e-mails

Post by DavidWolf » Wed Jul 27, 2011 5:09 am

I just tried it in version 7.8.26.0 and it sent me the email and entered it in the account.
So I guess the answer is no I could not duplicate it.
____________
Cheers,
Dave Wolf

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drtech
Posts: 1649
Joined: Wed Jun 20, 2007 8:44 am
Location: Springfield, MO
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Re: statement e-mails

Post by drtech » Fri Jul 29, 2011 9:51 am

Just tested in 11.0.8 and I got the same issue.....I guess there could be an error in the hook for statements for plugins that is causing this to happen, I will check that, but I don't have any plugins that change anything with the e-mail function, so that doesn't make sense....
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

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