Search found 1559 matches
- Wed Feb 17, 2016 9:42 am
- Forum: Main Forum
- Topic: recall and confirmation postcards go into Comlog
- Replies: 3
- Views: 6212
Re: recall and confirmation postcards go into Comlog
15.4 Your build ([major].[minor].[build] E.g. 15.4.15) is an important part of the version info for complaints because it might be a bug that has already been fixed and we need to know if you are above or below a specific build or not. You can find your exact version by going to Help > Update: http...
- Mon Feb 15, 2016 9:57 am
- Forum: Main Forum
- Topic: Super Families
- Replies: 1
- Views: 3398
Re: Super Families
We use super families here at HQ and you are correct, it is explicitly sorted by PatNum (but showing the super family heads at the top). This is how we desired to use it but I can see how you would want that list alphabetized. It would be an extremely easy feature request to implement an option to s...
- Mon Feb 15, 2016 9:46 am
- Forum: Main Forum
- Topic: Referred From field
- Replies: 2
- Views: 4996
Re: Referred From field
I don't see it in my OD v. 15.3.47.0 which I updated to last week. I've never seen it in any version. It would be nice to have it there. That's because it is in v15.4: "Referred From field added to Edit Patient Information and Add Family windows." http://www.opendental.com/manual/version15_4.html O...
- Fri Feb 12, 2016 10:12 am
- Forum: Advanced Topics
- Topic: 6.4 (beta) - Exception Error while entering payment - Bug ?
- Replies: 7
- Views: 35277
Re: 6.4 (beta) - Exception Error while entering payment - Bu
That's not all that strange. It looks like your MySQL instance (the non-trial MySQL) is running in STRICT mode and will complain at you if you try to insert data into the database without first specifying "NOT NULL" columns. I think you simply need to run the following query:
Code: Select all
SET sql_mode = '';
- Thu Feb 11, 2016 4:55 pm
- Forum: Advanced Topics
- Topic: 6.4 (beta) - Exception Error while entering payment - Bug ?
- Replies: 7
- Views: 35277
Re: 6.4 (beta) - Exception Error while entering payment - Bu
hello can you elaborate again on this error "field 'InsEst' doesn't have a default value" when pressing the payment button. I know there was a fix which I used years ago but the problem came back again and I don't remember what I should be doing. any ideas? much appreciated... Its been seven years ...
- Thu Feb 11, 2016 10:19 am
- Forum: Main Forum
- Topic: Undelete a deleted note?
- Replies: 2
- Views: 5222
Re: Undelete a deleted note?
There is not currently a way to do such a thing. It would be a feature request to be able to choose a historical note to be used as the current note. http://www.opendental.com/manual/featurerequests.html As a workaround, you might take a screenshot of Open Dental or some equivalent so that you can r...
- Fri Feb 05, 2016 9:05 am
- Forum: Main Forum
- Topic: Denti-cal / Dentical EDI, sending claims directly
- Replies: 9
- Views: 13638
Re: Denti-cal / Dentical EDI, sending claims directly
You can update to v15.4 if you are on active support with us otherwise v15.3 is where you will be held. If you have active support with us right now then v15.4 should be available to you right now (the beta version which shows up towards the bottom after clicking Check for Updates).
- Thu Feb 04, 2016 3:20 pm
- Forum: Main Forum
- Topic: Patient Portal - file path not found
- Replies: 23
- Views: 31437
Re: Patient Portal - file path not found
Thank you for posting the logs. I forgot that there is some sensitive information in it so I removed it from the public forum. This helps me greatly!ForrestGumpDDS wrote:I remember testing it first myself prior to giving other patients the access and everything was working fine.
- Thu Feb 04, 2016 1:40 pm
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
Nope.KevinRossen wrote:Any estimated date on 16.1 yet?
- Thu Feb 04, 2016 11:57 am
- Forum: Main Forum
- Topic: Patient Portal - file path not found
- Replies: 23
- Views: 31437
Re: Patient Portal - file path not found
v15.3.46 in my development environment and in our live production environment worked for me. I've never been so upset that things are working on my end before :x The nice thing about v15.3 is that your sever (whatever computer is hosting your OpenDentCustListener service) should be making a Windows ...
- Wed Feb 03, 2016 4:52 pm
- Forum: Main Forum
- Topic: Patient Portal - file path not found
- Replies: 23
- Views: 31437
Re: Patient Portal - file path not found
This is a perfect thread to add this kind of information. I'll try and see if I can duplicate the issue with v15.3 (I haven't tested yet due to Dr. Liftig being on v15.4). I don't like that multiple people are having this issue, especially when it is reproducible on your end. I'll post back with my ...
- Wed Feb 03, 2016 4:38 pm
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
Phew, that was mighty complicated and took a long time to fix. I can say for certain now that the enhancement to not "double store" attachments will be included with v16.1 which will stop future emails from downloading and storing the extra bloat of Base64 string representations of every attachment....
- Wed Feb 03, 2016 1:50 pm
- Forum: Main Forum
- Topic: Boilerplate for secure message notification
- Replies: 2
- Views: 5100
Re: Boilerplate for secure message notification
Patient Portal tab of the eServices Setup window.
http://www.opendental.com/manual/portalhostedbyod.html
http://www.opendental.com/manual/portalhostedbyod.html
- Fri Jan 29, 2016 9:01 am
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
Then it sounds like there's some other program or service tying up those files and then they are getting released once it is finished with them and that is why the retry button is working for you (after multiple attempts). The only other suggestion I could think of to prove this fact would be uninst...
- Fri Jan 29, 2016 8:58 am
- Forum: Main Forum
- Topic: OD on a wide screen
- Replies: 21
- Views: 43600
Re: OD on a wide screen
No updates other than it is currently the #2 feature request in the system. It's going to be a very complicated feature request to implement correctly and so far other features have taken precedence over this one probably due to how time consuming it will be.
- Wed Jan 27, 2016 4:12 pm
- Forum: Main Forum
- Topic: Patient Portal - file path not found
- Replies: 23
- Views: 31437
Re: Patient Portal - file path not found
You aren't going to like this but I tested sending an attachment with your database to a new patient (myself) and it worked like a champ. The only difference is that I'm using the most recent v15.4 (had to upgrade your db which was at a lower version) but I don't recall any bug fixes for the patient...
- Wed Jan 27, 2016 3:28 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
Finally finished making the script and making it so that you can translate definitions that are not supposed to be user editable. I'll be sending you a PM with instructions instead of on this public thread because the script will be specific to your database and would be detrimental for other databa...
- Mon Jan 25, 2016 10:16 am
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
It looks like you manually translated some of your definitions within the database. I'm not sure how to approach this yet and need to think it through but long story short we make some assumptions about the database and need the ability to select very specific definitions but your database will not ...
- Fri Jan 22, 2016 10:20 am
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
Oh no, the first error during the conversion (syntax error) is the core of the problem. I need a copy of your database so that I can fix our convert script (very scary). Due to that error your upgrade didn't finish thus you didn't have something (a preference in this case) that the code was expectin...
- Fri Jan 22, 2016 9:00 am
- Forum: Main Forum
- Topic: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
- Replies: 15
- Views: 25312
Re: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
I'm trying to connect to URL https://opendentalsoft.com:23793/svn/opendental/ right now, but the browser prompts for User Name and Password. What can I do? Thanks in advance. David. Nothing as of right now to browse it in a browser (that I know of at least). I haven't spent the time to figure out w...
- Thu Jan 21, 2016 4:38 pm
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
I talked this over with another engineer and we've come up with a plan. This plan is pretty in depth so it will only be added in the next beta version (v16.1) but should alleviate a lot of stress from the emailmessage table.
- Thu Jan 21, 2016 3:29 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
For duplicated text, in addition to ContrChart (I went down the list in the translation table and did not check past FormImport) : FormBackup - Backup, Browse, Restore, Restore A-Z... I couldn't get any of these to duplicate in the newer version of Open Dental. I think I'll wait till you update > r...
- Thu Jan 21, 2016 3:12 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
Another instance of text not being translated (at least until 14.3). In ContrAccount, all the menu items in the context menu statement: Walkout, Email, Receipt, More Options. These menu items get all created using code like this.menuItemStatement***.Text = "***"; lan.g is not used Bug "Translations...
- Thu Jan 21, 2016 12:29 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
I'm giving you below some more instances of duplicated text and "translation crossing language boundaries". As I don't see all these duplicates in the language table (some do appear multiple times though), might it be that some portions of code are being executed several times when the table is dis...
- Wed Jan 20, 2016 4:44 pm
- Forum: Main Forum
- Topic: Patient Portal - file path not found
- Replies: 23
- Views: 31437
Re: Patient Portal - file path not found
Just a quick update: I have successfully tested sending a web mail with an attachment in v16.1 (under development) and it worked. We do in fact display a "friendly" file name to the patient in the portal but behind the scenes will use a different file name. So my above statement about making your fi...
- Wed Jan 20, 2016 2:03 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
There is another thing you may want to look into. In the translation window, sometimes, a translation entry gets duplicated several times. I'm unable to duplicate your screenshot and looking at the code for the "All Dates" translation I don't see how it is possible to even get duplicated once. The ...
- Wed Jan 20, 2016 11:47 am
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
You were right, it's attachments (pdfs to be exact) that are causing your bloat. My post above is still accurate in relation to how Open Dental treats attachments but what I didn't consider was that raw emails from your email server might have attachments that were SENT TO YOU which is where the une...
- Wed Jan 20, 2016 11:25 am
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
It's definitely our email inbox feature that is bloating your database. You have several emails in your database that have a MASSIVE "RawEmailIn" column. We're talking over 20,000,000 characters. It's so large that MySQL will not physically let me query those columns because it exceeds the maximum m...
- Wed Jan 20, 2016 10:20 am
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
There is another thing you may want to look into. In the translation window, sometimes, a translation entry gets duplicated several times. Also some translated text gets listed in the English column as well. I've used the Delete Selected and Delete Unused buttons to get rid of these, but they reapp...
- Tue Jan 19, 2016 12:21 pm
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
I'll send you a PM.
- Tue Jan 19, 2016 12:02 pm
- Forum: Main Forum
- Topic: Patient Portal - file path not found
- Replies: 23
- Views: 31437
Re: Patient Portal - file path not found
So is this a path set-up issue? FWIW, it was working on the version prior to 15.4.16 I don't think this is a path issue, I just wanted to make sure we are both on the same page before I delve too far into the issue. I think we are both on the same page and now I'll go take a look at the code to mak...
- Tue Jan 19, 2016 11:57 am
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
That could work but something tells me it is going to take much more time to diagnose and fix. If I were the one to look into it I would want a copy of your db here so that I could prove without a doubt that my "fix" corrects the root of the issue. I would want a backup of your db without the images...
- Tue Jan 19, 2016 9:46 am
- Forum: Main Forum
- Topic: Patient Portal - file path not found
- Replies: 23
- Views: 31437
Re: Patient Portal - file path not found
It sounds like you're comparing the name of the specific file associated to the patient and not the file in the EmailAttachments folder in the AtoZ share. E.g. Patient specific files: //path/to/AtoZ/OpenDentImages/L/Liftig308/LiftigStuart1026.jpg but instead you should be looking for the "20160114_6...
- Mon Jan 18, 2016 2:51 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
The translations complained about above have been fixed and will be released with v15.4.21. I made some nice translation enhancements but was not able to fully automate the process for v16.1. Hopefully less and less "controls" get missed from here on out. http://opendentalsoft.com:1942/ODBugTracker/...
- Mon Jan 18, 2016 2:44 pm
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
The enhancement "Update File Copier enhancement, automatically close all applications related to Open Dental as to increase the odds of a successful update." has been committed and will be included with v15.4.21
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Mon Jan 18, 2016 10:54 am
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
My database has ~82,000 emailmessage entries and the table is only ~60MB if that tells you anything... is your mysql folder encrypted or anything that would cause this additional bloat?
- Mon Jan 18, 2016 10:51 am
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
7552 is the returned number. I am thinking of PDF's with post-op instructions and all other possible attachments in the emails. Are they getting backed up? Those can be large... Especially tx plans with graphics. 7552 entries should not take up that much room IMHO. The only thing I could imagine is...
- Mon Jan 18, 2016 10:36 am
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
Unless of course you are not using the CentralManager tool in which case you probably need to make sure that the user you are logged in as (more accurately, running Open Dental as) has read, write, and execute permissions to every file within the Open Dental installation directory. And if the permis...
- Mon Jan 18, 2016 10:31 am
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
Yes that is the enhanced message. You must have successfully updated your server then had this error on a workstation. I'll add some code to automatically kill that app (Central Manager and all its resources) which should help your future updates.
- Mon Jan 18, 2016 10:28 am
- Forum: Main Forum
- Topic: Integrated text message
- Replies: 5
- Views: 8921
Re: Integrated text message
There is not a way to set up an automated voice message for the number(s) assigned via the Integrated Text Messaging feature. Also, even if the patient called the number associated, it shouldn't connect to anything (cell phone that a human owns) so I wouldn't be worried about it. rhaber123 has a gre...
- Mon Jan 18, 2016 10:23 am
- Forum: Main Forum
- Topic: Patient Portal - file path not found
- Replies: 23
- Views: 31437
Re: Patient Portal - file path not found
The names of the files have to match exactly. The easiest solution will be to rename the files themselves to match instead of trying to update the name of the file within the database. Do you by chance know how the names of the files got changed? If from within Open Dental I can make this a bug and ...
- Mon Jan 18, 2016 10:18 am
- Forum: Developers
- Topic: HookAddCode Request
- Replies: 6
- Views: 14604
Re: HookAddCode Request
Hook added and will be released with v15.4.21
- Thu Jan 14, 2016 10:09 am
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
You'll never get back to the tiny 20MB backups, just the RXNORM and SNOMED tables are ~24MB each (the downfall of code systems). But goodness me, you must send a lot of emails because that table is monstrous in comparison to all your other tables! :shock: Your email table pretty much where all your ...
- Thu Jan 14, 2016 9:28 am
- Forum: Main Forum
- Topic: Patient Portal - file path not found
- Replies: 23
- Views: 31437
Re: Patient Portal - file path not found
That will happen when the server cannot find the corresponding attachment file within your EmailAttachments folder in your AtoZ share. Is the attachment file present in that directory?
- Wed Jan 13, 2016 2:57 pm
- Forum: Main Forum
- Topic: Backup files have large size.
- Replies: 31
- Views: 43881
Re: Backup files have large size.
Let me start with this... https://static.spiceworks.com/shared/post/0007/2342/morpheus_backup_restore_meme.jpg Moving onto the bloated db issue: What version of Open Dental are you using? (most common bloat was from electronic claims and we now clear out old unnecessary bloat for old claim history) ...
- Wed Jan 13, 2016 2:36 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
Phew, that took much longer than I anticipated but much good came from it. I changed so much code to get the sections you complained about to work that I will only be able to take it back to the beta (v15.4). I still need to carefully review it with a colleague before I commit it so I won't get arou...
- Wed Jan 13, 2016 11:12 am
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
Absolutely! Thanks for pointing these things out and helping us make our software better. We don't purposefully forget about translations :cry: it's just really hard when we're so focused on getting new features out that translations quickly become an afterthought. While fixing the aforementioned is...
- Wed Jan 13, 2016 9:16 am
- Forum: Main Forum
- Topic: Hygiene/Recall Analysis Report
- Replies: 5
- Views: 8754
Re: Hygiene/Recall Analysis Report
The Hygiene Anaylsis button under Monthly in Reports. I'm not familiar with such a report and there are no buttons at all under the monthly report list. What version of Open Dental are you using? Maybe you are using a plugin and need to ask them instead? Here is a list (and screen shot) of all the ...
- Tue Jan 12, 2016 3:31 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
Just a reminder, even though you probably already know this, you will have to restart Open Dental after adding your custom translations of the grid titles before they will take effect. This is unlike typical windows inside Open Dental because those grids are only translated once when the program fir...
- Tue Jan 12, 2016 3:27 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
The bug "Family Module Translations, the titles for the Family Members, Recall, Patient Information, Super Family, and Insurance Plan grids were not translatable" is fixed and will be released with v15.3.41 and v15.4.19.
- Tue Jan 12, 2016 12:17 pm
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
Oh, the titles for the grids. I'll take a look into this cause the screenshots you shared would have been where I would have expected them to be.
- Fri Jan 08, 2016 9:38 am
- Forum: Advanced Topics
- Topic: Request for improvement - Translation
- Replies: 39
- Views: 66307
Re: Request for improvement - Translation
...I need to translate name of the windows in the "Family Module". To translate the module names themselves you need to go into the "FormOpenDental" translation entry. There you will see entries for these modules: Appts Family Account Treat' Plan Images Manage Then for any specific windows that you...
- Fri Jan 08, 2016 9:04 am
- Forum: Developers
- Topic: Daily Prod Text Box not working correctly
- Replies: 2
- Views: 8121
Re: Daily Prod Text Box not working correctly
There are many things it could be. Does your appointment view have provider bars showing? etc. You might just give us a call which would be quicker or take a close look at our description of what that box actually does which might help: Daily Production: View the daily production sum of all procedur...
- Wed Jan 06, 2016 4:01 pm
- Forum: Main Forum
- Topic: DentalXchange question
- Replies: 18
- Views: 34386
Re: DentalXchange question
We were just notified that their application program interface would be going live soon so that we can take a look and figure out what (if anything) needs to be done in order to get things working within Open Dental.
- Mon Jan 04, 2016 8:56 am
- Forum: Main Forum
- Topic: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
- Replies: 15
- Views: 25312
Re: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
I think it might have something to do with the SSL certificate? I didn't get any security warning as stated in the source code manpage. It seems to work just fine for those who've downloaded previously with a saved certificate, but not for me on a new machine? If this is the case then the fix is pr...
- Thu Dec 31, 2015 4:45 pm
- Forum: Main Forum
- Topic: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
- Replies: 15
- Views: 25312
Re: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
Yes I tried checking out with Tortoise SVN, resulting in the error. Thanks doc. I'll try again in a few days when the OD team comes back. Happy New Year! What version of Tortoise SVN are you using? Maybe try updating to their most recent version (1.9.something). Also, what URL are you using to chec...
- Wed Dec 30, 2015 1:19 pm
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
Keep in mind that when you upgrade to or past v15.4.14 for the first time that you will NOT get an enhanced error message. The enhanced error will only show up AFTER you've successfully gotten all workstations to v15.4.14 or above. This is because the current UpdateFileCopier (v15.4.X where x is les...
- Wed Dec 30, 2015 11:18 am
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
The bug "Upgrading workstations, enhanced the error message "There are files still in use. Please make sure all instances of Open Dental are closed then click Retry." to give more information." has been completed and will be released with v15.4.14
- Wed Dec 30, 2015 10:16 am
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
I'm going to enhance the Update File Copier's error message to give more information to help figure out what exactly is wrong with the workstations. I added this to our bug tracker:
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Mon Dec 28, 2015 5:03 pm
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
So why does navigating to Setup.exe and launching it manually work without a reboot? I'm not sure, that makes it sound like a permissions issue but then that contradicts with your reboot statement because a simple reboot wouldn't fix that kind of an issue unless you are launching Open Dental differ...
- Mon Dec 28, 2015 3:06 pm
- Forum: Main Forum
- Topic: Planned Appointments in Version 15.4
- Replies: 3
- Views: 6499
Re: Planned Appointments in Version 15.4
We're going to look into this for you.
- Mon Dec 28, 2015 3:01 pm
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
You have something tying up the Open Dental files in the installation directory. Do you have an automatic backup software or something that is looking at those files by chance? Is the folder shared on your network and available for others to use? The restarting of your computer works because you ar...
- Mon Dec 28, 2015 2:38 pm
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
Jason - re: the folders - somehow the behavior corrected itself. Very odd. But right before that, I had asked my front desk what happened to the scans. When she checked, they were there. Do you think it may have been an issue as to when the flag was being set by that computer's actions? I honestly ...
- Mon Dec 28, 2015 2:34 pm
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
On the latest betas, a reboot is required on workstations or the updater fails. A reboot of what, your computer? Are you getting any error messages that lead you to believe a reboot is required? Give me more details please. Yes, the only way to update is to: 1. navigate to \OpenDentImages\setup.exe...
- Mon Dec 28, 2015 12:20 pm
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
A reboot of what, your computer? Are you getting any error messages that lead you to believe a reboot is required? Give me more details please.Jay wrote:On the latest betas, a reboot is required on workstations or the updater fails.
- Mon Dec 28, 2015 12:19 pm
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
Isn't there a + or - symbol next to the folder with available content and no indicator for folders with nothing in them?Rickliftig wrote:Collapsed folders in Images module - It would be nice if collapsed folders had an indicator to show that documents were present (much like windows does in its directory trees).
- Mon Dec 28, 2015 12:18 pm
- Forum: Main Forum
- Topic: Version 15.4.10 Bugs
- Replies: 25
- Views: 26025
Re: Version 15.4.10 Bugs
First - glad to see all of the little improvements in this version! 100 feature requests down and only 4,344 more to go! And more just continue to pile up :cry: 2) I can't change the sheet type at all or anywhere unless I start a new sheet. I think this is normal behavior of the program then, eh? T...
- Wed Dec 23, 2015 9:17 am
- Forum: Main Forum
- Topic: Patient Portal
- Replies: 16
- Views: 27192
Re: Patient Portal
We'll have a patch released soon so that this issue will not happen in the future for other customers (in case someone finds themselves at this thread looking for a solution to the error). It will be a fix on our end that will not require being above any particular version of Open Dental.
- Tue Dec 22, 2015 9:13 am
- Forum: Advanced Topics
- Topic: Replication: Unsafe statement written to binary log
- Replies: 1
- Views: 5675
Re: Replication: Unsafe statement written to binary log
2015-12-22 11:36:34, 2040, Warning, Unsafe statement written to the binary log using statement format since BINLOG_FORMAT = STATEMENT. Statement accesses nontransactional table as well as transactional or temporary table, and writes to any of them. Statement: UPDATE tempagingEM0nsDaoOiO6L5 a [trunc...
- Mon Dec 14, 2015 11:02 am
- Forum: Main Forum
- Topic: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
- Replies: 15
- Views: 25312
Re: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
That was unnecessarily complicated...
I'm pretty sure I got it working now, please verify from your end.
I'm pretty sure I got it working now, please verify from your end.
- Mon Dec 14, 2015 8:38 am
- Forum: Main Forum
- Topic: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
- Replies: 15
- Views: 25312
Re: Source code - Tortoise SVN - LOG IN REQUIRED NOW?
What changed was that updated our SVN server the other day. I'll look into removing the credential requirement that the upgrade added without my knowledge.
- Fri Dec 11, 2015 8:46 am
- Forum: Advanced Topics
- Topic: Kiosk tablets and wired network
- Replies: 4
- Views: 9491
Re: Kiosk tablets and wired network
Yes it can. However, XP is no longer supported so I wouldn't recommend using it for much more than just kiosk machines. If you do end up getting a wireless router or buying tablets that are 3G / LTE compatible, I'd recommend using Web Forms:
http://www.opendental.com/manual/webforms.html
http://www.opendental.com/manual/webforms.html
- Thu Dec 10, 2015 9:05 am
- Forum: Developers
- Topic: Renaming formopendental
- Replies: 5
- Views: 10477
Re: Renaming formopendental
The easiest way is to set the SoftwareName preference within the preference table to whatever you want the software name to display. This will only help the display from within Open Dental. Changing the actual executable would require somthing along the lines of compiling your own executable where y...
- Wed Dec 09, 2015 11:03 am
- Forum: Advanced Topics
- Topic: UE when updating workstations
- Replies: 10
- Views: 14755
Re: UE when updating workstations
To get your office (workstations) on the correct version you will have to run the Setup.exe on each machine (or wait for our bug fix to get released which I don't recommend).
- Wed Dec 09, 2015 9:21 am
- Forum: Advanced Topics
- Topic: UE when updating workstations
- Replies: 10
- Views: 14755
Re: UE when updating workstations
I'll have someone look into this in more depth.
- Wed Dec 09, 2015 8:59 am
- Forum: Advanced Topics
- Topic: UE when updating workstations
- Replies: 10
- Views: 14755
Re: UE when updating workstations
Strange, it's acting like you don't have the correct Update Files in the database or in your AtoZ share. I recommend doing a "Recopy" found in the Update Setup window from your server:
http://www.opendental.com/manual/update.html
http://www.opendental.com/manual/update.html
- Fri Dec 04, 2015 9:18 am
- Forum: Main Forum
- Topic: Automated appointment reminders V15.4
- Replies: 7
- Views: 13503
Re: Automated appointment reminders V15.4
We're still working on documenting all the new features in v15.4. As you can see, there are a lot.
- Thu Dec 03, 2015 2:27 pm
- Forum: Advanced Topics
- Topic: Translation for tooth surface in group notes
- Replies: 6
- Views: 10543
Re: Translation for tooth surface in group notes
I see what you're saying. The Procedure grid's Surf column within the Group Note window doesn't display the same as the Surf column in the Progress Notes. I'll add this to the bug tracker and get someone to work on it. Programmer Note: We are not calling Tooth.SurfTidyFromDbToDisplay() and Tooth.Get...
- Thu Dec 03, 2015 9:26 am
- Forum: Developers
- Topic: Plugin versioning code broken in 15.4
- Replies: 7
- Views: 12587
Re: Plugin versioning code broken in 15.4
Could we check myplugin.dll for assembly version info first and do nothing if it matches the running version of OD, and if it doesn't then convert the newest version to myplugin.dll? Yes. I would need a way to know to start doing this special logic (like a new check box in the Program Link Edit win...
- Thu Dec 03, 2015 9:16 am
- Forum: Developers
- Topic: Plugin permission issue with UAC
- Replies: 3
- Views: 7262
Re: Plugin permission issue wioth UAC
I've seen some people use weird workarounds to get specific apps to not pop up the UAC notifications like creating scheduled "tasks". There are some apps you can purchase that do the same thing or even downloading the windows SDK which has a tool (or so I've read back in the day) where you can selec...
- Wed Dec 02, 2015 3:12 pm
- Forum: Developers
- Topic: Plugin versioning code broken in 15.4
- Replies: 7
- Views: 12587
Re: Plugin versioning code broken in 15.4
It would be nice if OD couldn't find an exact match, it would throw up a warning that it couldn't find an exact match and was loading the newest plugin it could find (by date)... Hmmm. Yes we could do that but that warning would pop up every single time the user launched Open Dental and I think the...
- Tue Dec 01, 2015 10:53 am
- Forum: Main Forum
- Topic: appointment complete Problem
- Replies: 5
- Views: 107333
Re: appointment complete Problem
The bug "Appointment Module, setting appointment complete would cause an unhandled exception sometimes" has been fixed and will be released with v15.4.5
- Mon Nov 30, 2015 9:08 am
- Forum: Main Forum
- Topic: appointment complete Problem
- Replies: 5
- Views: 107333
Re: appointment complete Problem
Thanks for the bug submission, we will look into it and report back to you. Now that you are using a new beta version of the software, I want to make you aware of our bug tracker so that you can keep an eye on current issues that we are working on just in case you were unaware of it: http://opendent...
- Mon Nov 30, 2015 9:03 am
- Forum: Main Forum
- Topic: Changing the computer that is allowed to run updates.
- Replies: 2
- Views: 5628
Re: Changing the computer that is allowed to run updates.
Change the Update Server Name setting in the Miscellaneous Setup window:
http://www.opendental.com/manual/miscsetup.html
http://www.opendental.com/manual/miscsetup.html
- Wed Nov 25, 2015 9:02 am
- Forum: Main Forum
- Topic: eRx issue. Unable to transmit due to account configuration.
- Replies: 13
- Views: 19039
Re: eRx issue. Unable to transmit due to account configurati
Sounds like you need to sign up for an EPCS license:
http://www.opendental.com/manual/erxepcs.html
Feel free to give us a call and we can help you through the process if you have any troubles.
http://www.opendental.com/manual/erxepcs.html
Feel free to give us a call and we can help you through the process if you have any troubles.
- Tue Nov 24, 2015 10:37 am
- Forum: Developers
- Topic: Plugin versioning code broken in 15.4
- Replies: 7
- Views: 12587
Re: Plugin versioning code broken in 15.4
Wow, that's embarrasing. My plugin was failing because I didn't put in the correct case sensitivity in my program link. e.g. myPlugin[VersionMajMin].dll was in my program link but the actual dll is MyPlugin... and so it was failing to load the assembly "myPlugin.Plugin" which myPlugin is not the cor...
- Tue Nov 24, 2015 10:17 am
- Forum: Developers
- Topic: Plugin versioning code broken in 15.4
- Replies: 7
- Views: 12587
Re: Plugin versioning code broken in 15.4
Looking into this. Side note, Open Dental doesn't find the "highest version number", it finds an EXACT version match. E.g. Open Dental v15.3 will ONLY look for MyPlugin15.3.dll and copy it over MyPlugin.dll if found. It could be as simple as you don't have a MyPlugin15.3.dll available for it to copy...
- Mon Nov 23, 2015 12:52 pm
- Forum: Main Forum
- Topic: User Login Records
- Replies: 2
- Views: 5909
Re: User Login Records
For Open Dental v14.3 and higher that is.
http://www.opendental.com/manual/version14_3.html
http://www.opendental.com/manual/version14_3.html
- Mon Nov 23, 2015 12:48 pm
- Forum: Main Forum
- Topic: Tab Order in iPhone / iPad browser
- Replies: 10
- Views: 25006
Re: Tab Order in iPhone / iPad browser
That's exactly what my emulator is doing. It seems that mobile browsers ignore the "tabIndex" argument on divs and simply tab through the divs as they were added (our divs on web forms are added randomly) with boxes 1, 2, 3 being the last divs present in the html (hence that is where each iteration ...
- Fri Nov 20, 2015 4:55 pm
- Forum: Main Forum
- Topic: Tab Order in iPhone / iPad browser
- Replies: 10
- Views: 25006
Re: Tab Order in iPhone / iPad browser
So I found that our mobile and tablet version of web forms were not explicitly setting the tab index attribute on their respective divs so I added them. I have not released this code out to the wild yet but will do some more testing come Monday. I don't think this will fix the issue because it didn'...
- Fri Nov 20, 2015 12:59 pm
- Forum: Main Forum
- Topic: Tab Order in iPhone / iPad browser
- Replies: 10
- Views: 25006
Re: Tab Order in iPhone / iPad browser
So I upgraded to iOS 9.1 on our testing iPad here at the office and the tab key didn't show up. I searched for a while and found some sketchy site that hints at needing the larger 12 inch iPad Pro to get the tab key to show up. I'm not an Apple guy (hence the Android head munching my head in my avat...
- Thu Nov 19, 2015 11:59 am
- Forum: Main Forum
- Topic: Tab Order in iPhone / iPad browser
- Replies: 10
- Views: 25006
Re: Tab Order in iPhone / iPad browser
Interesting, I've never actually tried to tab around using the tablet or phone. I'll look into it and get back to you. In the meantime, what version of iOS, iPad / iPhone, and what browser are you using so that I can guarantee a fix for your specific scenario if there is a bug.
- Fri Nov 13, 2015 2:50 pm
- Forum: Developers
- Topic: ColorOverride and other Colors
- Replies: 3
- Views: 7193
Re: ColorOverride and other Colors
I'm assuming it will be a huge pain. You basically need to reverse engineer C#'s Color.ToArgb() which gets the 32-bit representation of a color (ARGB).
https://msdn.microsoft.com/en-us/librar ... .110).aspx
https://msdn.microsoft.com/en-us/librar ... .110).aspx
- Wed Nov 11, 2015 3:01 pm
- Forum: Advanced Topics
- Topic: mysql.ini help needed for slave replication on windows box
- Replies: 12
- Views: 29381
Re: mysql.ini help needed for slave replication on windows b
This does not work: [mysqld] basedir="C:/Program Files/MySQL/MySQL Server 5.5/" datadir="C:/mysql/data/" default-storage-engine=MyISAM max_allowed_packet=40M bind-address = 192.168.1.160 server-id = 2 log-bin = C:\mysql\mysql-bin.log I don't have time today to look at this closely but it might be a...
- Wed Nov 11, 2015 11:29 am
- Forum: Advanced Topics
- Topic: mysql.ini help needed for slave replication on windows box
- Replies: 12
- Views: 29381
Re: mysql.ini help needed for slave replication on windows b
I don't believe my.ini and my.cnf syntax differ via OS (unless you are referring to the path to the log file). What dictates the syntax for the MySQL config file is the version of MySQL is installed. What version do you have? If you don't know, you can always run this query (assuming you can get you...
- Tue Nov 10, 2015 4:24 pm
- Forum: Main Forum
- Topic: Slow initial delay(Network) on workstation
- Replies: 14
- Views: 22528
Re: Slow initial delay(Network) on workstation
Can I revive this thread? My whole OD network is slow and we've got a brand new Server. There is a new laptop on the network (mine) and that has an initial delay of 9 seconds on startup whenever it's been idle for awhile. My IT guys are stumped. What do I need to do to correct it? What version of O...
- Tue Nov 10, 2015 10:42 am
- Forum: Advanced Topics
- Topic: Is the data in openDentImages permission sensitive?
- Replies: 1
- Views: 4901
Re: Is the data in openDentImages permission sensitive?
All workstations need to be able to read and write to the entire OpenDentImages share. Many operations within Open Dental will cause the workstation itself to automatically create an image (or document) within a specific patient's AtoZ folder. Without read/write permissions, this will most likely ca...
- Tue Nov 10, 2015 10:37 am
- Forum: Advanced Topics
- Topic: rsync openDentImages from linux to network windows machine
- Replies: 2
- Views: 7100
Re: rsync openDentImages from linux to network windows machi
I'm not sure how XDRDATA is formatted or used so I can't give good suggestions for it, but as for OpenDentImages, why not just use a SAMBA share which the Windows boxes can access directly? No syncing involved.
- Mon Nov 09, 2015 10:40 am
- Forum: Advanced Topics
- Topic: Is your root password blank?
- Replies: 22
- Views: 33200
Re: Is your root password blank?
Do you mean that mysql's root password will not be saved in plain text anymore in freedentalconfig? Correct. We will encrypt it within the file. Because we are encrypting instead of hashing, you will still be able to type the password in plain text for first time users (new workstations or new cust...
- Sun Nov 08, 2015 12:26 am
- Forum: Main Forum
- Topic: Backup Failed
- Replies: 5
- Views: 9117
Re: Backup Failed
Glad that helped. I'll try and make a mental note to give you Linux answers for server related questions you might have in the future.
- Sat Nov 07, 2015 6:47 pm
- Forum: Main Forum
- Topic: Backup Failed
- Replies: 5
- Views: 9117
Re: Backup Failed
It has something to do with a file in your mysql directory (where your database is stored). There is either a file there with certain permissions or set to a mode (e.g. read only) that the user you are running Open Dental does not have permission to access. Either that or there is a 3rd entity that ...
- Thu Nov 05, 2015 5:34 pm
- Forum: Advanced Topics
- Topic: Sending Alerts when replication breaks
- Replies: 3
- Views: 7218
Re: Sending Alerts when replication breaks
The easiest script I could think of would be to monitor Open Dental's preference called "ReplicationFailureAtServer_id" and have your RMM get notified if that pref is ever set to anything higher that 0 (we store it as a string but its value represents an integer). That will let Open Dental do the he...
- Thu Nov 05, 2015 9:14 am
- Forum: Advanced Topics
- Topic: Sending Alerts when replication breaks
- Replies: 3
- Views: 7218
Re: Sending Alerts when replication breaks
We built a replication monitor into Open Dental. It will actively tell all Open Dental workstations when a failure occurs so you'll be notified from any workstation you are currently at. Is this sufficient enough?
http://www.opendental.com/manual/replic ... nitor.html
http://www.opendental.com/manual/replic ... nitor.html
- Thu Nov 05, 2015 9:11 am
- Forum: Developers
- Topic: Mysql service
- Replies: 3
- Views: 7113
Re: Mysql service
Make sure to run our Trial Installer as an administrator because you may have run it as a user that does not have permissions to install services on the computer.
http://www.opendental.com/trial.html
http://www.opendental.com/trial.html
- Wed Nov 04, 2015 12:08 pm
- Forum: Main Forum
- Topic: Irritating Behavior - Default Note
- Replies: 6
- Views: 10119
Re: Irritating Behavior - Default Note
I'll have someone look into it and get back to you.
- Wed Nov 04, 2015 12:05 pm
- Forum: Main Forum
- Topic: Denti-cal / Dentical EDI, sending claims directly
- Replies: 9
- Views: 13638
Re: Denti-cal / Dentical EDI, sending claims directly
How about for the share of cost issue? "Although the claim note segment of this transaction indicated it represented a Share of Cost transaction, a patient share of cost amount was not sent. A Patient Amount Paid (AMT) segment with a qualifier code of ‘F5’ is expected." Or is that what you were ref...
- Wed Nov 04, 2015 7:07 am
- Forum: Main Forum
- Topic: Denti-cal / Dentical EDI, sending claims directly
- Replies: 9
- Views: 13638
Re: Denti-cal / Dentical EDI, sending claims directly
There is no way to send that information and no one would ever need to send it IMO. Regardless, we added a way to do it v15.4 which will be coming out soon because of this additional requirement they seem to have added.
http://www.opendental.com/manual/version15_4.html
http://www.opendental.com/manual/version15_4.html
- Tue Nov 03, 2015 10:26 am
- Forum: Developers
- Topic: Hooks for custom plugins
- Replies: 8
- Views: 14020
- Mon Nov 02, 2015 9:25 am
- Forum: Main Forum
- Topic: Email to patient after a referral
- Replies: 8
- Views: 13803
Re: Email to patient after a referral
You cannot delete web mail messages (they are part of the patient's inbox which is why we didn't allow deleting them). Lots of users complained about this so we implemented it for v15.4.
http://www.opendental.com/manual/version15_4.html
http://www.opendental.com/manual/version15_4.html
- Mon Nov 02, 2015 9:02 am
- Forum: Advanced Topics
- Topic: MariaDB
- Replies: 5
- Views: 16685
Re: MariaDB
There could be many reasons it won't work, or you could get lucky and it might work flawlessly. We (Open Dental) will not support your database problems / issues for we are not trained in MariaDB so be willing to embark on having a good IT team to help out when unexpected issues arise or to solve th...
- Fri Oct 30, 2015 5:38 pm
- Forum: Main Forum
- Topic: Viewing .pdf's in Images module
- Replies: 12
- Views: 15656
Re: Viewing .pdf's in Images module
Well it looks like there is already an issue :-) Tell me about it, their SDK for DC has C# examples that don't even work (e.g. their BasicIacOCXCS solution). I'm kind of embarrassed for them to be honest. On the bright side, there are some promising (well to me at least) known issues that they will...
- Fri Oct 30, 2015 4:37 pm
- Forum: Main Forum
- Topic: Viewing .pdf's in Images module
- Replies: 12
- Views: 15656
Re: Viewing .pdf's in Images module
Jason, Has any progress been made in figuring this out. I have two identically configured Win 8 machines at my front desk. On one the pdf's are visible in the Image module and on the other they are not. Both machines are on the latest version of Adobe Acrobat Reader DC 2015.009.20077. OpenDental v....
- Fri Oct 30, 2015 4:31 pm
- Forum: Main Forum
- Topic: Using Version: "blank"
- Replies: 2
- Views: 4843
Re: Using Version: "blank"
I wouldn't be alarmed. It's probably just because your Windows Font is zoomed in on the server or something to that nature which makes it so that the version info doesn't show up in the label size that we have. v15.3 has much more room for the version so it probably won't be an issue after you updat...
- Tue Oct 27, 2015 5:03 pm
- Forum: Main Forum
- Topic: Double Sided Scanning
- Replies: 3
- Views: 6700
Re: Double Sided Scanning
It is possible and was introduced back in 2011.
http://www.opendental.com/manual/version11_1.html
http://www.opendental.com/manual/version11_1.html
- Tue Oct 20, 2015 1:45 pm
- Forum: Main Forum
- Topic: ICD 10
- Replies: 2
- Views: 4890
Re: ICD 10
Yes you'll have to update. No you don't necessarily need to download the code system and can manually enter the ICD 10 code in the diagnosis code text boxes in the procedure edit window: http://www.opendental.com/manual/proceduremedical.html The downside to this is that you will not be able to use t...
- Mon Oct 19, 2015 3:16 pm
- Forum: Main Forum
- Topic: Missed Appointment Note
- Replies: 2
- Views: 5049
Re: Missed Appointment Note
The procedure note with the largest date and time is the most recent note. So you simply need to add something like this to your WHERE clause:
Code: Select all
AND pn.EntryDateTime=(SELECT MAX(pn2.EntryDateTime)
FROM procnote pn2
WHERE pn.ProcNum = pn2.ProcNum)
- Sat Oct 17, 2015 3:58 pm
- Forum: Advanced Topics
- Topic: "SQL Database Out of Date" error with XDR
- Replies: 2
- Views: 7007
Re: "SQL Database Out of Date" error with XDR
All software required by Open Dental (MySQL for example) can be used in a free manner so this is most likely an XDR message that they can hopefully shed more light on.
- Fri Oct 16, 2015 12:40 pm
- Forum: Advanced Topics
- Topic: Weird hang with OD and Visual Studio on one computer
- Replies: 3
- Views: 6846
Re: Weird hang with OD and Visual Studio on one computer
Thank you for the update on the resolve of the issue. We will probably update our Virus Protection page with this information to help other users:
http://www.opendental.com/manual/virus.html
http://www.opendental.com/manual/virus.html
- Wed Oct 14, 2015 7:05 am
- Forum: Advanced Topics
- Topic: Random Primary Keys - messes up Patient numbers
- Replies: 1
- Views: 4716
Re: Random Primary Keys - messes up Patient numbers
That's exactly what random primary keys is designed to do. It allows you to designate ranges of keys to use for each of your servers (that are replicating) and then randomizes new PKs within those ranges for new entries to avoid collisions.
- Tue Oct 13, 2015 4:37 pm
- Forum: Main Forum
- Topic: Messaging Icon Synch
- Replies: 9
- Views: 16063
Re: Messaging Icon Synch
Don't quote me on this but I think I remember someone having a complaint like this back in the day and it turned out that one computer in the office had it's Window's taskbar buttons set to "Always combine, hide labels" and needed to change that. You might play around with those kinds of things to s...
- Thu Oct 08, 2015 3:20 pm
- Forum: Main Forum
- Topic: impact of ICD 10 on ADA form
- Replies: 3
- Views: 6858
Re: impact of ICD 10 on ADA form
ICD-10 isn't something to "comply" with, you just might be required to start using it instead of ICD-9 or another code system (SNOMED, CDT, etc). ICD-10 is just yet another code system like you mentioned. You need to be using Open Dental v15.3 or greater to get access to ICD-10. v15.2 only has acces...
- Thu Oct 08, 2015 9:25 am
- Forum: Main Forum
- Topic: Viewing .pdf's in Images module
- Replies: 12
- Views: 15656
Re: Viewing .pdf's in Images module
It looks like Adobe is hard coded to be the reader for OpenDental. Any option for choosing an alternate pdf viewer like Mupdf or SumatraPDF? Correct, Adobe is our hard coded PDF viewer. There are no other options for PDF viewers within the Images module. You would have to install your favorite PDF ...
- Thu Oct 08, 2015 9:02 am
- Forum: Main Forum
- Topic: Viewing .pdf's in Images module
- Replies: 12
- Views: 15656
Re: Viewing .pdf's in Images module
Yeah, Reader DC has been awful for me. It hard crashes my computer quite often. I do not recommend it at all. Some users in the office use it just fine (not sure what OS they have) but my Windows 8 box does not like it one bit. When it does work, I have to single click into the preview area for the ...
- Mon Oct 05, 2015 9:15 am
- Forum: Advanced Topics
- Topic: Value was either too large or too small for an Int32
- Replies: 6
- Views: 11450
Re: Value was either too large or too small for an Int32
Also in the mean time ive been trying to setup a middle tier server on the Google Cloud VM which is also causing problems up an error - so would appreciate any/all help My guess is that the previous error you posted above is cause the middle tier to fail as well. It is in the same section of code (...
- Mon Oct 05, 2015 9:11 am
- Forum: Advanced Topics
- Topic: Value was either too large or too small for an Int32
- Replies: 6
- Views: 11450
Re: Value was either too large or too small for an Int32
************** Exception Text ************** System.OverflowException: Value was either too large or too small for an Int32. at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) at System.Convert.ToInt32(String value) at OpenDentBusiness.PIn.Int(String myString) at OpenD...
- Thu Oct 01, 2015 9:00 am
- Forum: Main Forum
- Topic: Windows 10 home or pro?
- Replies: 5
- Views: 11750
Re: Windows 10 home or pro?
One issue that affects some foreign users was that upgrading from an older version of Windows to Windows 10 caused their Language and Region settings to get reset which put them into English United States mode which caused several issues. But that is easily combated once the issue is diagnosed. Anot...
- Wed Sep 30, 2015 7:06 am
- Forum: Main Forum
- Topic: Fix query 403
- Replies: 5
- Views: 12602
Re: Fix query 403
I'll have our query team take a look at 403. At the very least they might know of an alternative query that would be better to use. I changed this to MAX(benefit.MonetaryAmt), which I saw used in a different query, and this seemed to result in correct calculations for the benefits remaining. Is this...
- Thu Sep 24, 2015 2:50 pm
- Forum: Main Forum
- Topic: Advice for file formats for importing images to sheets
- Replies: 1
- Views: 3811
Re: Advice for file formats for importing images to sheets
What version of Open Dental are you using? In older version we would cut the quality of images on sheets down a lot to make them print quickly and take up less space. We made a bug fix back in v15.1.15 "Sheet printing, extremely large static images with high dpi were printing blurry." which might he...
- Thu Sep 24, 2015 2:46 pm
- Forum: Main Forum
- Topic: Alternate to a Popup
- Replies: 2
- Views: 4809
Re: Alternate to a Popup
You could add your own patient field def to keep track of their paperless status and then have it show up on the appointment by manipulating your appointment view(s):
http://www.opendental.com/manual/custom ... ields.html
http://www.opendental.com/manual/appointmentviews.html
http://www.opendental.com/manual/custom ... ields.html
http://www.opendental.com/manual/appointmentviews.html
- Wed Sep 16, 2015 7:08 am
- Forum: Main Forum
- Topic: Google Calendar
- Replies: 1
- Views: 4948
Re: Google Calendar
No, that is feature request #757 - Sync the appointments with other calendars (Outlook, google, iPhone, etc)
- Mon Sep 14, 2015 1:17 pm
- Forum: Main Forum
- Topic: Using EMV credit cards
- Replies: 33
- Views: 69503
Re: Using EMV credit cards
@ OD staff Any updates on the progress and any idea of which type of terminal we will need to purchase? We are currently in the process of working with three EMV terminals: iSC250 – Has Sig Cap capabilities. Dynapro SC – Has Sig Cap capabilities. US EMV testing will be available end if September iP...
- Mon Sep 14, 2015 1:13 pm
- Forum: Main Forum
- Topic: secure appointment view
- Replies: 4
- Views: 9269
Re: secure appointment view
No, this would have to be a feature request. All appointment views allow full interaction unless the user logged in does not have permissions to do the certain things you are attempting to do. E.g. appointment move / edit permissions, etc.
http://www.opendental.com/manual/featurerequests.html
http://www.opendental.com/manual/featurerequests.html
- Mon Sep 14, 2015 1:04 pm
- Forum: Advanced Topics
- Topic: Database Timeout issue using EoIP
- Replies: 4
- Views: 8538
Re: Database Timeout issue using EoIP
Can other workstations on the 192.168.1.* network still log into Open Dental (if you don't have any, I'd try to get a laptop or something to test)? One simple setting that was causing an office weird issues like this was that they had enabled IPv6. As soon as IPv6 was turned off they stopped having ...
- Mon Sep 14, 2015 12:41 pm
- Forum: Developers
- Topic: Trail version
- Replies: 1
- Views: 4719
Re: Trail version
There are so many ways to approach this functionality. What are the top 3 ways you would like to tackle this and I can help give you ideas / places in the program to put your checks and restrictions.
- Mon Aug 17, 2015 3:24 pm
- Forum: Developers
- Topic: Plugin hook for LabCase plugin
- Replies: 7
- Views: 13158
Re: Plugin hook for LabCase plugin
It's not a new policy and none of your 18 posts had a plugin backported to the stable version. I did however find another one over a year ago where we told you that we only backport plugins to the beta: http://opendentalsoft.com/forum/viewtopic.php?f=3&t=5365&p=23292#p23292 We just released v15.3 on...
- Wed Aug 12, 2015 7:36 am
- Forum: Advanced Topics
- Topic: No default medical clearinghouse defined
- Replies: 2
- Views: 6305
Re: No default medical clearinghouse defined
That's just because you have the Medical Insurance show feature turned on: http://opendental.com/manual/showFeatures.html Since that is on, Open Dental needs to be prepared to send medical claims. Prior to sending medical claims we will validate information on claims and in order to do that we need ...
- Mon Aug 10, 2015 11:44 am
- Forum: Developers
- Topic: Text Messages and Mobile Portal
- Replies: 7
- Views: 13349
Re: Text Messages and Mobile Portal
I'd use quick notes. Specifically the TxtMsg Type:
http://www.opendental.com/manual/quickp ... setup.html
http://www.opendental.com/manual/quickp ... setup.html
- Wed Aug 05, 2015 7:24 am
- Forum: Developers
- Topic: Text Messages and Mobile Portal
- Replies: 7
- Views: 13349
Re: Text Messages and Mobile Portal
That's a new use of the word transnational for me. We just released 'Integrated Texting' in v15.3 and purposefully did not add any automation (shy of allowing users to send multiple messages at once for convenience) because we didn't want there to be a bug or anything and spam your patients with tex...
- Mon Aug 03, 2015 11:40 pm
- Forum: Main Forum
- Topic: text reminders
- Replies: 15
- Views: 21606
Re: text reminders
"$5/month/location, plus $0.04 per message sent"pid_user wrote:Please share the pricing of this new feature in OpenDental
http://www.opendental.com/manual/fees.html
http://www.opendental.com/manual/textintegrated.html
- Mon Aug 03, 2015 3:03 pm
- Forum: Advanced Topics
- Topic: Add custom patient fields into sheets?
- Replies: 2
- Views: 5761
Re: Add custom patient fields into sheets?
This is currently a feature request #1739 which will allow you to export specific pat fields onto a sheet and #2618 for letting users input into pat fields.
- Fri Jul 31, 2015 9:44 am
- Forum: Main Forum
- Topic: Windows 10
- Replies: 15
- Views: 20687
Re: Windows 10
I've been using Windows 10 for the past two days and it has been wonderful. Open Dental has worked fine on it for me.
Keep in mind that I use Open Dental for development purposes and not for a practice so my experience my be slightly different.
Keep in mind that I use Open Dental for development purposes and not for a practice so my experience my be slightly different.
- Thu Jul 23, 2015 1:06 pm
- Forum: Developers
- Topic: How can opendental is used in dental schools
- Replies: 1
- Views: 4688
Re: How can opendental is used in dental schools
I just wanted to know that how opendental can be run in dental schools or dental colleges. What all the features that are only usable for dental colleges. There is lots of set up and a much different work flow for Dental Schools. I highly recommend reading the following page and it's corresponding ...
- Fri Jul 10, 2015 12:04 pm
- Forum: Main Forum
- Topic: Viewing .pdf's in Images module
- Replies: 12
- Views: 15656
Re: Viewing .pdf's in Images module
This issue is usually hard to solve. The following steps usually help: Set Internet Explorer as the default internet browser. Verify that Adobe Reader plug-ins are set correctly. See http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html. Open the PDF file using Internet Explorer. ...
- Fri Jul 10, 2015 9:58 am
- Forum: Developers
- Topic: A TO Z folder path automatically changes
- Replies: 1
- Views: 4612
Re: A TO Z folder path automatically changes
It is a global setting so when one changes it, it changes for both. You either need to use a path that is valid for both or start using the "Path override for this computer..." box:
http://www.opendental.com/manual/paths.html
http://www.opendental.com/manual/paths.html
- Tue Jul 07, 2015 1:32 pm
- Forum: Advanced Topics
- Topic: Delete orphan claims waiting to send
- Replies: 2
- Views: 5299
Re: Delete orphan claims waiting to send
I would first Right Click on one of those claims in the Send Claims window, Go to Account, scroll ALL the way to the top of the account module and the claim should be there. If not, you might have better luck seeing if database maintenance can clean them up for you. Last resort would be to give us a...
- Tue Jul 07, 2015 1:00 pm
- Forum: Main Forum
- Topic: Software Bug - Appointment Window
- Replies: 6
- Views: 9467
Re: Software Bug - Appointment Window
That's what I would have guessed you were talking about. We've gotten that complaint several times in the past and I could see how it is misleading. I'll have the manual updated so that it accurately portrays the fact that adding and editing procedures associated to appointments has to be manually r...
- Tue Jul 07, 2015 9:02 am
- Forum: Main Forum
- Topic: Software Bug - Appointment Window
- Replies: 6
- Views: 9467
Re: Software Bug - Appointment Window
Also, according to the OD software manual, the "Edit Appointment" page states the Cancel Button does.... "Cancel: Close the window without saving changes." This is incorrect, as the "Cancel" button in the Appointment window screen, does NOT cancel changes. What changes are you trying to cancel out ...
- Wed Jul 01, 2015 2:11 pm
- Forum: Advanced Topics
- Topic: Benefit table Database Documentation
- Replies: 1
- Views: 4323
Re: Benefit table Database Documentation
That part of the table description is still correct: Posterior Composites - to be truly supported, this would require code ranges (Req ID #1611) COB duplication and Amount used - handled at the plan level, not benefit specific The rest in the sentence are simply not a thing in our program that I'm a...
- Wed Jul 01, 2015 1:58 pm
- Forum: Main Forum
- Topic: More fields for Contact form in OD
- Replies: 2
- Views: 4632
Re: More fields for Contact form in OD
Welcome to the forum, We absolutely can. However, there are many more feature requests that users seem to want more so please help promote feature request #1818 (Contacts list show more fields...) by adding comments, votes, and pledges towards it. http://www.opendental.com/manual/featurerequests.html
- Wed Jul 01, 2015 8:17 am
- Forum: Developers
- Topic: outlookbar
- Replies: 11
- Views: 18244
Re: outlookbar
Once again, what you said works just fine for me: public override bool HookAddCode(object sender,string hookName,params object[] parameters) {//required method switch(hookName) { case "FormOpenDental.Load_end": //At this point, Open Dental has loaded with the Appts module selected and no patient. //...
- Fri Jun 26, 2015 9:42 am
- Forum: Main Forum
- Topic: OD and QB onilne
- Replies: 3
- Views: 7800
Re: OD and QB onilne
Also on that same page: Running QuickBooks in Background: Open Dental will run much faster if QuickBooks is open in the background. Make sure to use the exact same company file path to launch QuickBooks outside of Open Dental otherwise you will receive an error that says "Error: A QuickBooks company...
- Fri Jun 26, 2015 9:39 am
- Forum: Developers
- Topic: Text Messages and Mobile Portal
- Replies: 7
- Views: 13349
Re: Text Messages and Mobile Portal
No, Google Voice and Twilio will not be directly supported by Open Dental.rhaber123 wrote:Will "Google Voice" and "Twilio" be supported too?
- Fri Jun 26, 2015 9:33 am
- Forum: Developers
- Topic: outlookbar
- Replies: 11
- Views: 18244
Re: outlookbar
We are passing the patnum as zero but still its not working. Can you please provide the sample example. You must be doing something else that is causing the UE to occur. The following example works just fine for me: public override bool HookAddCode(object sender,string hookName,params object[] para...
- Tue Jun 23, 2015 9:12 am
- Forum: Developers
- Topic: outlookbar
- Replies: 11
- Views: 18244
Re: outlookbar
Not having a patient selected should be fine. It should work if you pass it a PatNum of zero. Is that not working?
Code: Select all
///<summary>Goes directly to an Account. Sometimes, patient is selected some other way instead of being passed in here, so OK to pass in a patNum of zero.</summary>
- Tue Jun 23, 2015 9:06 am
- Forum: Developers
- Topic: Text Messages and Mobile Portal
- Replies: 7
- Views: 13349
Re: Text Messages and Mobile Portal
First is how can i enable the service of text messages to patient phones? Currently you have to sign up with a company called Call Fire: http://www.opendental.com/manual/bridgeCallFire.html We're in the process of working on a new text messaging system where patients will be able to reply. The new ...
- Mon Jun 22, 2015 11:40 am
- Forum: Main Forum
- Topic: Too easy to delete an appointment
- Replies: 7
- Views: 10779
Re: Too easy to delete an appointment
This bug fix will be released with v15.2.9 (which I plan on releasing later today).
I really like our business model when it comes to bug fixes. Not very many companies have such a rapid release cycle.
I really like our business model when it comes to bug fixes. Not very many companies have such a rapid release cycle.
- Mon Jun 22, 2015 9:22 am
- Forum: Developers
- Topic: outlookbar
- Replies: 11
- Views: 18244
Re: outlookbar
It looks like you're just trying to "go to the account module". If that is your goal, you should be able to use our public GoToModule class:
Code: Select all
OpenDental.GotoModule.GotoAccount(PatNum);
- Sat Jun 20, 2015 9:52 pm
- Forum: Developers
- Topic: Hook Requests - Wiki
- Replies: 1
- Views: 4585
Hook Requests - Wiki
I need a hook to replace the Edit_Click method of FormWiki:
Code: Select all
private void Edit_Click() {
if(Plugins.HookMethod(this,"FormWiki.Edit_Click")) {
return;
}
...
- Fri Jun 19, 2015 9:19 am
- Forum: Main Forum
- Topic: Too easy to delete an appointment
- Replies: 7
- Views: 10779
Re: Too easy to delete an appointment
We've decided on a plan of action and have deemed it a bug. The changed will be available in one of the next few releases of version 15.2.
"Edit Appointment window, the Delete button is too close to the OK button."
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
"Edit Appointment window, the Delete button is too close to the OK button."
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Wed Jun 17, 2015 7:23 am
- Forum: Main Forum
- Topic: Too easy to delete an appointment
- Replies: 7
- Views: 10779
Re: Too easy to delete an appointment
I just double checked to make sure that all places that can delete appointments are making a security log and they are. The only way I see you not getting a log when deleting an appointment would be from using an older version of OD (that I'm not looking at), deleting the appt from a plugin, or some...
- Tue Jun 16, 2015 1:41 pm
- Forum: Advanced Topics
- Topic: Recall Interval
- Replies: 4
- Views: 8998
Re: Recall Interval
It's easiest to think of it in binary. We split day, week, month, and year into 4 vectors of a 32bit integer. Each vector has a max value of 255. We do limit the year vector to 127, but this should not affect your algorithm. With that in mind, an interval of 127y 200m 150w 100d is represented as 214...
- Tue Jun 16, 2015 10:07 am
- Forum: Main Forum
- Topic: Too easy to delete an appointment
- Replies: 7
- Views: 10779
Re: Too easy to delete an appointment
As the appointment was for an uncharged office visit, it would not have been found if I hadn't remembered the patient had been in, when I was writing charts at the end of the day. Even if a completed appointment gets deleted, it does not affect completed procedures which are the things that are use...
- Fri Jun 12, 2015 4:58 pm
- Forum: Main Forum
- Topic: Question regarding feature request 3599
- Replies: 1
- Views: 3359
Re: Question regarding feature request 3599
The status 'Approved' just means everyone will be able to see it and may start voting on it. It is usually unrealistic for a single office to pay the thousands of dollars that it really costs to add a new feature. But some larger offices or corporate clients may wish to have us add features. You may...
- Fri Jun 12, 2015 10:09 am
- Forum: Main Forum
- Topic: Printing sheets is now taking longer
- Replies: 4
- Views: 5212
Re: Printing sheets is now taking longer
Bug "Sheets with a lot of fields were taking longer to print and create pdfs." is now fixed and will released with v15.1.30 and v15.2.8
- Thu Jun 11, 2015 1:56 pm
- Forum: Main Forum
- Topic: Printing sheets is now taking longer
- Replies: 4
- Views: 5212
Re: Printing sheets is now taking longer
Disregard my previous questions / comments. I was able to find the issue and am working on a fix for this bug now.
"Sheets with lots of fields are taking longer to print."
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
"Sheets with lots of fields are taking longer to print."
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Thu Jun 11, 2015 12:04 pm
- Forum: Main Forum
- Topic: Printing sheets is now taking longer
- Replies: 4
- Views: 5212
Re: Printing sheets is now taking longer
We use to lower the quality of static images on sheets for speed purposes. We started getting complaints about the quality loss so we stopped "downgrading" images on sheets. My first hunch is to make sure that you don't have a static image that is of extremely high quality. The quickest way to get a...
- Thu Jun 11, 2015 11:50 am
- Forum: Main Forum
- Topic: Log-On screen no longer appears.
- Replies: 2
- Views: 3689
Re: Log-On screen no longer appears.
http://www.opendental.com/manual/securitylogin.htmlIf you are not prompted to log on when you start the program, the Admin user does not have a password setup.
- Tue Jun 09, 2015 9:09 am
- Forum: Advanced Topics
- Topic: Blank FreeDentalConfig.xml
- Replies: 2
- Views: 5015
Re: Blank FreeDentalConfig.xml
The most common reason for this problem is the user running Open Dental does not have read / write permission to the directory which Open Dental is installed. Running Open Dental as Administrator is the easiest fix.
- Mon Jun 08, 2015 12:46 pm
- Forum: Main Forum
- Topic: Sheets signature box
- Replies: 3
- Views: 4529
Re: Sheets signature box
Fixed and will be released with v15.1.28 and v15.2.7
- Mon Jun 08, 2015 10:17 am
- Forum: Main Forum
- Topic: Sheets signature box
- Replies: 3
- Views: 4529
Re: Sheets signature box
Added to bug tracker "Sheets, activating a signature box for input causes the right and bottom lines of the box to disappear."
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Thu May 28, 2015 9:52 am
- Forum: Developers
- Topic: OpenDental.XmlSerializer giving FileNotFoundException
- Replies: 1
- Views: 4522
Re: OpenDental.XmlSerializer giving FileNotFoundException
People often have trouble with this. We tried to make it as user friendly as possible in our manual:
Error: Mixed mode assembly
http://www.opendental.com/manual/sourcecode.html
Error: Mixed mode assembly
http://www.opendental.com/manual/sourcecode.html
- Thu May 28, 2015 9:48 am
- Forum: Developers
- Topic: Compile error: FormPatientPortalSetup.cs
- Replies: 3
- Views: 6316
Re: Compile error: FormPatientPortalSetup.cs
Interesting. I haven't seen that error before. It's almost as if the web reference is outdated and expecting different parameters than it should be. You could set MobileWeb as your startup project, run it, and then update the OpenDental project's 'MobileWeb' web reference (right click on it > Update...
- Wed May 27, 2015 7:05 am
- Forum: Developers
- Topic: Compile error: FormPatientPortalSetup.cs
- Replies: 3
- Views: 6316
Re: Compile error: FormPatientPortalSetup.cs
It doesn't ring a bell for me. Could you include the text from the Error List within VS or send a screenshot of it?
- Tue May 26, 2015 9:29 am
- Forum: Main Forum
- Topic: Broken, Cancelled and Failed Appointments
- Replies: 23
- Views: 37754
Re: Broken, Cancelled and Failed Appointments
Thought it changed the Font but seems it did not. Went to: Setup/Appointments/Appointment View/ProcColors entered one for D9986 and changed the color back to Blue Checked Show Previous Date Saved everything But no luck Help! Staff is after me! drtmz Sounds like you did everything correctly. The onl...
- Mon May 25, 2015 9:25 am
- Forum: Main Forum
- Topic: Broken, Cancelled and Failed Appointments
- Replies: 23
- Views: 37754
Re: Broken, Cancelled and Failed Appointments
Also noticed that the D9986 is in black text. We are used to the old blue. Much easier to pick up. Any way to change that font color? You can choose custom colors for ranges (or specific) procedures so that their abbreviations are colored on the corresponding appointment(s). That might get you the ...
- Mon May 25, 2015 9:17 am
- Forum: Main Forum
- Topic: Patient Portal Questions
- Replies: 1
- Views: 2832
Re: Patient Portal Questions
Glad you like it and thanks for the feedback. We're currently working on accepting patient payments from the portal which should really set it off as a must have feature. 1. Can we somehow hide the account and care summary tabs (for now) since our current primary use is webmail? Not right now. The p...
- Tue May 19, 2015 8:53 am
- Forum: Main Forum
- Topic: Complex Report System
- Replies: 2
- Views: 3605
Re: Complex Report System
I'm trying out version 15.1 and I can't find a way to zoom in on some of the reports any more (The daily payments report for example). The webpage that lists the improvements in version 15.1 calls this the "Complex Report System". Is there a way we can zoom in ? The numbers look very small in our s...
- Mon May 18, 2015 2:48 pm
- Forum: Main Forum
- Topic: Appointment Colors
- Replies: 8
- Views: 9172
Re: Appointment Colors
Silly related question. What setting allows the little dot on the top right of the appointment that indicates if the patient is in the waiting room, seated or completed? Make sure to have the appointment view item called 'ConfirmedColor' present. That item will display the colored circle in the app...
- Sun May 17, 2015 10:16 am
- Forum: Advanced Topics
- Topic: Importing patients info into an existing OD database
- Replies: 4
- Views: 7452
Re: Importing patients info into an existing OD database
We do database merges for customers all the time: http://www.opendental.com/manual/conversionsmerge.html
http://www.opendental.com/manual/conversions.html
http://www.opendental.com/manual/conversions.html
- Sat May 16, 2015 1:46 pm
- Forum: Main Forum
- Topic: Question about Beta 15.1
- Replies: 8
- Views: 8037
Re: Question about Beta 15.1
It's still on the bug tracker: "Medications window is slow to use when there are lots of medications on file" http://opendentalsoft.com:1942/ODBugTracker/PreviousVersions.aspx It was a very old window and we're having to upgrade a vast majority of the code behind the scenes which has been a rather p...
- Sat May 16, 2015 1:42 pm
- Forum: Advanced Topics
- Topic: Web version progress
- Replies: 22
- Views: 36089
Re: Web version progress
If you are referring to HTTPS or "HTTP over SSL" then yes. It is actually a requirement for all of our eServices. They will not work if you try to access them via HTTP.willcipriano wrote:If hosted locally will we be able to use ssl?
http://www.opendental.com/manual/encryp ... ansit.html
- Sat May 16, 2015 8:06 am
- Forum: Main Forum
- Topic: Printing Receipt/Statement on Clinic Letterhead
- Replies: 2
- Views: 4797
Re: Printing Receipt/Statement on Clinic Letterhead
I'm assuming the current statement is conflicting position-wise with you clinic letterhead. Regardless of the issue, the answer is yes, you can customize your statements with the help of our sheets framework as of Open Dental v15.1 : http://www.opendental.com/manual/statementsheets.html http://www.o...
- Sat May 16, 2015 8:01 am
- Forum: Main Forum
- Topic: Printing Treatment plan
- Replies: 4
- Views: 6175
Re: Printing Treatment plan
There's currently no way to do this within Open Dental. What are you trying to do? What do you need all those paper copies of TPs for? Maybe we can think of an alternative solution for you that saves time and trees.
- Thu May 14, 2015 7:23 am
- Forum: Developers
- Topic: What replaced OpenDental.SheetUtil.CalculateHeights?
- Replies: 2
- Views: 5083
Re: What replaced OpenDental.SheetUtil.CalculateHeights?
Your method call should work if you are using visual studio 2010 or greater because the last 5 parameters are "optional arguments".
https://msdn.microsoft.com/en-us/library/dd264739.aspx
https://msdn.microsoft.com/en-us/library/dd264739.aspx
- Thu May 14, 2015 7:09 am
- Forum: Developers
- Topic: What replaced OpenDental.SheetUtil.CalculateHeights?
- Replies: 2
- Views: 5083
Re: What replaced OpenDental.SheetUtil.CalculateHeights?
It's still there, just one more param got added (MedLab object).
Code: Select all
public static void CalculateHeights(Sheet sheet,Graphics g,Statement stmt=null,bool isPrinting=false,int topMargin=40,int bottomMargin=60,MedLab medLab=null){
- Thu May 14, 2015 6:56 am
- Forum: Advanced Topics
- Topic: Web version progress
- Replies: 22
- Views: 36089
Re: Web version progress
How is this going? I am just curious. We're getting the framework massaged with our smaller web projects right now. We've converted over Mobile Web, Patient Portal, Web Forms, and introduced the new Web Sched all using the new framework that we wrote that is geared towards the full web version of O...
- Tue May 12, 2015 8:58 am
- Forum: Main Forum
- Topic: Query for duplicate patients
- Replies: 1
- Views: 3207
Re: Query for duplicate patients
Query #65 considers first and last names: /*65*/ /*WARNING: On versions before 14.3.1 that are using replication, do not run this query from multiple computers at the same time or replication will crash.*/ DROP TABLE IF EXISTS tmp; CREATE TABLE tmp SELECT COUNT(*) AS count, LName, FName FROM patient...
- Mon May 11, 2015 10:57 am
- Forum: Main Forum
- Topic: HIPAA Compliant Email
- Replies: 50
- Views: 141444
Re: HIPAA Compliant Email
As of Open Dental v15.1, we implemented the popular feature request #2211 for Standard Encrypted E-mail
http://www.opendental.com/manual/encryptedstandard.html
http://www.opendental.com/manual/encryptedstandard.html
- Mon May 11, 2015 10:53 am
- Forum: Main Forum
- Topic: Time lock
- Replies: 3
- Views: 5126
Re: Time lock
How do I set up OD to assign different times to different appointments. It seems to default anything with a Pro as 20 min. I think you want to look into the Time Pattern portion of the Edit Procedure Code window: http://www.opendental.com/manual/procedurecodeedit.html Unless of course you're referr...
- Mon May 11, 2015 10:20 am
- Forum: Developers
- Topic: Progress note
- Replies: 2
- Views: 6234
Re: Progress note
You need to save the prescription to the database. Therefore, you need to mimic the code found in FormRxEdit.SaveRx() in order to insert an RxPat object into the database. Please make a security log and either precede or succeed the log text with the fact that your plugin has created this prescripti...
- Thu Apr 30, 2015 11:43 am
- Forum: Developers
- Topic: Trail Download Source Code
- Replies: 1
- Views: 4593
Re: Trail Download Source Code
We do not give out the code for the trial download installer.
- Thu Apr 23, 2015 11:51 am
- Forum: Main Forum
- Topic: Question about Beta 15.1
- Replies: 8
- Views: 8037
Re: Question about Beta 15.1
In the meantime you can try optimizing your database tables by clicking the Optimize button in database maintenance. http://www.opendental.com/manual/databasemaintenance.html Even though the windows are very chatty, I was able to launch the Medications window and search without much delay with a dat...
- Thu Apr 23, 2015 11:30 am
- Forum: Main Forum
- Topic: Question about Beta 15.1
- Replies: 8
- Views: 8037
Re: Question about Beta 15.1
Those windows are unnecessarily chatty with the database so I could see why it would get progressively slower as more medications are added to the database. I've submitted this as a bug: "Medications window is slow to use when there are lots of medications on file." http://opendentalsoft.com:1942/OD...
- Mon Apr 20, 2015 10:43 am
- Forum: Main Forum
- Topic: Invalid Signature on Chart
- Replies: 10
- Views: 11143
Re: Invalid Signature on Chart
Maybe this can be addressed using Automation. If there was a way to automate a warning if this situation arrises it will be helpful. I've thought about this as well but couldn't seem to find an elegant solution. Everything I could think of ended up in an annoying pop up occurring just before leavin...
- Mon Apr 20, 2015 10:39 am
- Forum: Main Forum
- Topic: Invalid Signature on Chart
- Replies: 10
- Views: 11143
Re: Invalid Signature on Chart
1) Looking at new procedures created after version 13.1. Are there any situations that would result in a signature showing an "invalid" status? Yes. When the note or user has changed (outside of the procedure edit window) the note will show as invalid. For notes created and viewed in versions after...
- Sun Apr 19, 2015 7:50 pm
- Forum: Developers
- Topic: Hook Requests - Commlogs / Tasks
- Replies: 1
- Views: 4238
Hook Requests - Commlogs / Tasks
First three hooks are going to be in FormOpenDental.cs, one in OnCommlog_Click() and the others within phoneSmall_GoToChanged() Commlog click: private void OnCommlog_Click() { if(Plugins.HookMethod(this,"FormOpenDental.OnCommlog_Click",CurPatNum)) { return; } ... Phone panel change: private void pho...
- Thu Apr 16, 2015 11:34 am
- Forum: Main Forum
- Topic: Invalid Signature on Chart
- Replies: 10
- Views: 11143
Re: Invalid Signature on Chart
Does that mean that after v13.1 "invalid signatures" won't occur, they'll disappear completely if there are any changes? No, that means that any procedures signed prior to v13.1 that are viewed in a version equal to or greater than v13.1 will almost ALWAYS show "invalid signatures" due to invisible...
- Wed Apr 15, 2015 10:06 am
- Forum: Developers
- Topic: Importing name of selected patient
- Replies: 7
- Views: 12409
Re: Importing name of selected patient
Sorry, I didn't specify that the variable "selectedPatient" needs to be your Patient object. So just use the patient object that you used when you created your prescription. Most likely you passed in the currently selected patient from a plugin hook? If not, you can probably just use FormOpenDental....
- Wed Apr 15, 2015 9:04 am
- Forum: Developers
- Topic: Importing name of selected patient
- Replies: 7
- Views: 12409
Re: Importing name of selected patient
I mean, i just had made a new form for prescription on code side. Now i want that in a label the selected patient name and age should automatically appers. what code i have to implement ? If I'm understanding correctly you want to do something like this in your Form_Load: Label myLabel=new Label();...
- Wed Apr 15, 2015 7:43 am
- Forum: Developers
- Topic: Importing name of selected patient
- Replies: 7
- Views: 12409
Re: Importing name of selected patient
I want to import the selected patient full name on new customized form. How can i do this? What exactly do you mean by "new customized form"? Are you referring to a sheet (commonly referred to as patient form / forms within OD)? If so, I think you are interested in importing sheets: http://www.open...