Search found 1554 matches
- Mon Mar 30, 2015 9:35 am
- Forum: Advanced Topics
- Topic: Read only, or less privileged sql user.
- Replies: 3
- Views: 6987
Re: Read only, or less privileged sql user.
It is not possible to use a less privileged user. They wouldn't be able to do anything once logged in because we require the user be able to run insert statements too much. E.g. our security log has inserts sprinkled all over the program and it would be a nightmare to try and surround those with a w...
- Mon Mar 30, 2015 9:19 am
- Forum: Developers
- Topic: light buttons on the left of the main screen
- Replies: 3
- Views: 6261
Re: light buttons on the left of the main screen
Actually i want to place the custom button there on left side and when user clicks on that button a form should open. How can i achieve this? Please help me with sample code. That would be an extreme amount of work just to get a button to show up. You'd have to figure out a way to programmatically ...
- Fri Mar 27, 2015 4:31 pm
- Forum: Main Forum
- Topic: Customize Recall Cards
- Replies: 1
- Views: 3337
Re: Customize Recall Cards
Currently there is not. I would recommend voting for request #556 - "Move appointment cards, recall cards, and confirmation cards to sheets." You could add two feature requests to just make preferences to manipulate the font size of each but I would prefer getting #556 more votes because that will m...
- Fri Mar 27, 2015 10:24 am
- Forum: Developers
- Topic: light buttons on the left of the main screen
- Replies: 3
- Views: 6261
Re: light buttons on the left of the main screen
FormOpenDental.lightSignalGrid1_ButtonClick() will send off a Signalod object to all computers that each will process in their own time due to their process signal timer interval (typically 6 seconds). So I guess you will want to add your custom logic within FormOpenDental.ProcessSignals() somewhere...
- Tue Mar 24, 2015 1:42 pm
- Forum: Advanced Topics
- Topic: Problem with Hunspell and 'Nonrestorable'
- Replies: 8
- Views: 10006
Re: Problem with Hunspell and 'Nonrestorable'
The custom dictionary is case sensitive. Just add the capitalized version. I added Nonrestorable to my dictionary and it no longer underlines it. I don't see how the programmatic scrolling would have any affect on one particular word... You misunderstand. Programmatic scrolling has absolutely no af...
- Sat Mar 21, 2015 11:37 am
- Forum: Advanced Topics
- Topic: What hashing function is used for passwords?
- Replies: 2
- Views: 4607
Re: What hashing function is used for passwords?
It's MD5, hold the salt (hehe). You can check it out for yourself in our source code: Userods.EncryptPassword()
I'm assuming you want the non-eCW algorithm.
I'm assuming you want the non-eCW algorithm.
- Fri Mar 20, 2015 1:00 pm
- Forum: Advanced Topics
- Topic: RAID 1 Setup - BIOS/Chipset or Windows 7 Pro
- Replies: 4
- Views: 8817
Re: RAID 1 Setup - BIOS/Chipset or Windows 7 Pro
We've had many customers with bad experiences using RAID set ups on their server. RAID is not a backup solution and should not be relied on for backups or disaster recovery plans. With that in mind, if this is just a beefy workstation set up, I would suggest going through the ASUS BIOS. Open Dental ...
- Fri Mar 20, 2015 10:12 am
- Forum: Advanced Topics
- Topic: Database copies
- Replies: 15
- Views: 17159
Re: Database copies
Bug "MySQL version was stored incorrectly sometimes due to computer locales. This was causing automatic backups to be made every time Open Dental was launched" fixed and will be released with v14.3.37 and v15.1.16
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Thu Mar 19, 2015 2:46 pm
- Forum: Advanced Topics
- Topic: Database copies
- Replies: 15
- Views: 17159
Re: Database copies
I've checked the preference table this morning and mentioned that 5,5 was stored in the backed-up DB instead of 5.5 (see earlier post). Your query returns 5,5 in the backups done today (5 of them so far) and 5.5 in production so far, but it will change as soon as someones connects on the computer(s...
- Thu Mar 19, 2015 12:56 pm
- Forum: Advanced Topics
- Topic: Database copies
- Replies: 15
- Views: 17159
Re: Database copies
That's good. That's the versions that we are expecting within Open Dental. Now comes the question as to how it's stored within the preference table. Hopefully there is a visible character or anomaly getting saved into the database so that we can find the culprit. Lots of times it has to do with lang...
- Thu Mar 19, 2015 9:05 am
- Forum: Advanced Topics
- Topic: Database copies
- Replies: 15
- Views: 17159
Re: Database copies
I see that the version number is converted to a float in the code (prefL.cs - floatVersion=PIn.Float(thisVersion.Substring(0,3)) then back to string. I guess this is where we have the problem. That's verifying your MySQL version. What are the results of the following query for you? SHOW VARIABLES L...
- Wed Mar 18, 2015 5:41 pm
- Forum: Advanced Topics
- Topic: Database copies
- Replies: 15
- Views: 17159
Re: Database copies
That might be. Are they of storage type InnoDB instead of MyISAM by any chance? I vaguely remember something about a mixture of InnoDB tables and MyISAM tables will sometimes try to back up and convert them. I'll have to look again when I get back in the office.
- Wed Mar 18, 2015 12:41 pm
- Forum: Advanced Topics
- Topic: Database copies
- Replies: 15
- Views: 17159
Re: Database copies
Sounds like you're getting the "Your database will now be converted..." message every time you launch your compiled version of OD which will automatically make a backup because it thinks there are schema changes that are needed. You might have messed up the assembly info versioning or played around ...
- Mon Mar 16, 2015 4:58 pm
- Forum: Main Forum
- Topic: How long is six months?
- Replies: 4
- Views: 5259
Re: How long is six months?
I'll give you my programmatic perspective. Keep in mind that I don't deal with claims or insurance companies every day so this might not be that helpful. I've never added "months" to a date and considered the days portion (e.g. the 183 days mentioned previously). The only time I consider the days po...
- Sat Mar 14, 2015 3:45 pm
- Forum: Advanced Topics
- Topic: DrTech's Plugin
- Replies: 40
- Views: 66424
Re: DrTech's Plugin
I just remembered that it is included in the OpenDentalCustListener folder due to being required to run the Patient Portal
- Fri Mar 13, 2015 9:13 am
- Forum: Main Forum
- Topic: New York State Dentists...
- Replies: 7
- Views: 7883
Re: New York State Dentists...
I agree. I can't imagine that the bill will not get signed. Nevertheless, we are still working frantically to meet the deadline just in case.
- Fri Mar 13, 2015 9:07 am
- Forum: Developers
- Topic: Select table row with checkBox
- Replies: 5
- Views: 7895
Re: Select table row with checkBox
Is there any way to duplicate what I've done in an ODGrid? Not currently. You would have to add a lot of functionality to the ODGrid to get a physical check box in the grid. Let me rephrase that, it would be EASY to get the check box in the grid, it would be HARD to associate the check box to the o...
- Wed Mar 11, 2015 8:02 am
- Forum: Main Forum
- Topic: Method Overwrite
- Replies: 3
- Views: 4258
Re: Method Overwrite
That's because there is no such HookAddCode called "FormContactEdit.Load_end". You need to make a hook request for us to create it for you. Heed the second part of my post where I tell you to submit a hook request to the Developers forum: Then, once you've got the sample compiling and working, you c...
- Tue Mar 10, 2015 9:20 am
- Forum: Main Forum
- Topic: Method Overwrite
- Replies: 3
- Views: 4258
Re: Method Overwrite
You'll want to get familiar with our plugin framework first: http://www.opendental.com/manual/plugins.html Then, once you've got the sample compiling and working, you can submit a plugin / hook request on our Developers forum thread for the Contact Edit form that best helps the plugin you are trying...
- Fri Mar 06, 2015 4:20 pm
- Forum: Main Forum
- Topic: Storing images in database
- Replies: 8
- Views: 9246
Re: Storing images in database
Phew, I would imagine worse. That is a LOT of data (size wise) to be replicating (depending on how many images you store in the db and how large they are).brozena wrote:Better or worse than DFS?
- Thu Mar 05, 2015 9:53 am
- Forum: Main Forum
- Topic: New York State Dentists...
- Replies: 7
- Views: 7883
Re: New York State Dentists...
We passed our certification a while ago but there have been some additional requirements that have recently been put into place that we as a software company are being required to meet in addition to what we were expecting and it is taking more time than anticipated. Luckily enough, we were notified...
- Thu Mar 05, 2015 9:12 am
- Forum: Main Forum
- Topic: Custom statement
- Replies: 2
- Views: 3374
Re: Custom statement
I think they are still documenting it but I'm pretty sure there is a preference somewhere (probably in Account Module Preferences window) where you enable it. Then it probably uses the first custom statement sheet in your list? The official documentation will show up as a link next to the line item ...
- Wed Feb 25, 2015 7:04 am
- Forum: Developers
- Topic: Select table row with checkBox
- Replies: 5
- Views: 7895
Re: Select table row with checkBox
An example of how you can manually do such a thing is in FormSheetImport.cs The real magic of it all is in gridMain_CellClick() and the FillGrid().
- Sat Feb 21, 2015 12:21 am
- Forum: Developers
- Topic: Multi drugs on same prescription
- Replies: 6
- Views: 15736
Re: Multi drugs on same prescription
To change the sheet framework or adding desired fields on it are to be done from code side or hust i have to work on sheet setup module? Code side. I make an custom sheet that is an already copy of the rxsheet therefore from what settings i had to make so that it will open instead of internal sheet...
- Thu Feb 19, 2015 12:08 pm
- Forum: Developers
- Topic: Installer query
- Replies: 1
- Views: 3973
Re: Installer query
To use our trial installer with your rendition you'll first need to compress your files into an executable with a tool like MakeMSI. Then download one of our trial versions and extract the trial.exe to a folder. Navigate to Release | Open Dental Setup and delete the Setup.exe and replace it with the...
- Thu Feb 19, 2015 9:39 am
- Forum: Main Forum
- Topic: EPSDT checkbox on ADA 2012 claim form
- Replies: 1
- Views: 3667
Re: EPSDT checkbox on ADA 2012 claim form
This would be a relatively easy feature request to implement an indicator for the printed claim form since we already have it working for electronic (5010) claims (completed request #1466). For other users, to indicate EPSDT from within the claim edit window, go to the Misc tab | Special Program com...
- Thu Feb 19, 2015 9:05 am
- Forum: Advanced Topics
- Topic: DrTech's Plugin
- Replies: 40
- Views: 66424
Re: DrTech's Plugin
"C:\Shared Projects Subversion\EHR\EHR_14_3\EHR\xEHR.csproj : error : The project file could not be loaded. Could not find a part of the path 'C:\Shared Projects Subversion\EHR\EHR_14_3\EHR\xEHR.csproj'. C:\Shared Projects Subversion\EHR\EHR_14_3\EHR\xEHR.csproj" The EHR project is purposely left o...
- Tue Feb 17, 2015 4:47 pm
- Forum: Main Forum
- Topic: claim status
- Replies: 4
- Views: 5420
Re: claim status
Within Open Dental, go to Help | Request Featuresospdental wrote:How do I submit a feature request?
http://www.opendental.com/manual/featurerequests.html
- Fri Feb 13, 2015 11:20 am
- Forum: Developers
- Topic: Renaming formopendental
- Replies: 5
- Views: 10440
Re: Renaming formopendental
It is on the same form .? No, it's located in OpenDental > Data Interface > PatientL.cs This is because you can change the current patient selected from all over the program and we need to update the main title of the application with that patient's information. This class was just a nice central l...
- Fri Feb 13, 2015 8:59 am
- Forum: Developers
- Topic: Renaming formopendental
- Replies: 5
- Views: 10440
Re: Renaming formopendental
PatientL.GetMainTitle()
Note that it already has a conveniently placed hook:
Note that it already has a conveniently placed hook:
Code: Select all
Plugins.HookAddCode(null,"PatientL.GetMainTitle_beginning",parameters);
- Fri Feb 13, 2015 7:27 am
- Forum: Main Forum
- Topic: procedure codes list
- Replies: 1
- Views: 2662
Re: procedure codes list
That is actually feature request #3520
http://www.opendental.com/manual/featurerequests.html
http://www.opendental.com/manual/featurerequests.html
- Thu Feb 12, 2015 9:04 am
- Forum: Main Forum
- Topic: email will not authenticate
- Replies: 4
- Views: 5238
Re: email will not authenticate
You might try changing your port in OD from 587 to 465
- Wed Feb 11, 2015 7:41 am
- Forum: Main Forum
- Topic: Canceled, unscheduled appt still showing in mobile web
- Replies: 4
- Views: 4927
Re: Canceled, unscheduled appt still showing in mobile web
Fixed and will be released with v14.3.33 and v15.1.9
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Mon Feb 09, 2015 11:38 am
- Forum: Main Forum
- Topic: Canceled, unscheduled appt still showing in mobile web
- Replies: 4
- Views: 4927
Re: Canceled, unscheduled appt still showing in mobile web
Verified this bug and added it to our bug tracker for versions v15.1 and v14.3.
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Wed Feb 04, 2015 7:16 am
- Forum: Main Forum
- Topic: Clinics selection in V 15.1.6
- Replies: 2
- Views: 3525
Re: Clinics selection in V 15.1.6
The clinic column should not be showing for you. I'll submit this as a bug.
- Tue Feb 03, 2015 4:55 pm
- Forum: Advanced Topics
- Topic: NHIND? NNHIND?
- Replies: 2
- Views: 4813
Re: NHIND? NNHIND?
Those are basically "folders" or "stores" where certificates are stored. We added some code in v14.3.31 and v15.1.6 to automatically add those stores to your computer if they aren't present already. Typically these folders will get added the first time you receive an encrypted email from a third par...
- Tue Feb 03, 2015 4:52 pm
- Forum: Main Forum
- Topic: Changing format of dates in the payment report
- Replies: 4
- Views: 5263
Re: Changing format of dates in the payment report
Changing it in the Clock, Language, and Region settings within Windows will change a vast majority of dates within Open Dental.
- Tue Feb 03, 2015 4:50 pm
- Forum: Main Forum
- Topic: SMS reminders in Canada
- Replies: 13
- Views: 14459
Re: SMS reminders in Canada
We have been actively researching alternative solutions for sending text message to and from patients. Our requirements that we are using are:
- two way text from the main office phone number
- reasonable rates
- good reputation
- US and International, not just International
- no hardware
- Mon Jan 26, 2015 9:04 am
- Forum: Main Forum
- Topic: Windows 10
- Replies: 15
- Views: 20517
Re: Windows 10
We did not request an early release of Windows 10 for testing. I can't imagine they will drastically change things around like they did from 7 to 8 so it should be fine.
- Tue Jan 20, 2015 2:59 pm
- Forum: Main Forum
- Topic: Tooth chart condition indications
- Replies: 4
- Views: 5721
Re: Tooth chart condition indications
Can someone please point me to the list of requested features already in queue for Open Dental future releases. All feature requests can be found or made by simply going to Help > Feature Requests within Open Dental. http://www.opendental.com/manual/featurerequests.html I am interested in seeing if...
- Mon Jan 19, 2015 12:01 pm
- Forum: Developers
- Topic: OD Not responding after Windows update (win 8.1)
- Replies: 10
- Views: 16880
Re: OD Not responding after Windows update (win 8.1)
My post on this thread is usually what it is:
viewtopic.php?f=1&t=5680
viewtopic.php?f=1&t=5680
- Mon Jan 19, 2015 10:44 am
- Forum: Developers
- Topic: OD Not responding after Windows update (win 8.1)
- Replies: 10
- Views: 16880
Re: OD Not responding after Windows update (win 8.1)
What screen do you get to before it becomes unresponsive?
- Mon Jan 19, 2015 10:43 am
- Forum: Advanced Topics
- Topic: Potential bug in Middle Tier
- Replies: 4
- Views: 6678
Re: Potential bug in Middle Tier
That version of Open Dental worked fine for me around that code that you are having problems with. My guess is that there is something our database maintenance tool needs to clean up or warn you about to go manually fix. You should run DBM from your server to save time because lots of queries will b...
- Mon Jan 19, 2015 9:51 am
- Forum: Main Forum
- Topic: Changes to "Procedure Codes"
- Replies: 3
- Views: 4089
Re: Changes to "Procedure Codes"
I can't guarantee what happens for really old codes (prior to 2010), but since I've worked here we've been good about moving codes to the "Obsolete" category when the CDT deprecates them. The example you used of D1204 was "automagically" moved to the Obsolete category back in Open Dental v12.4.30 du...
- Sun Jan 18, 2015 1:00 pm
- Forum: Main Forum
- Topic: Changes to "Procedure Codes"
- Replies: 3
- Views: 4089
Re: Changes to "Procedure Codes"
Nodqadri wrote:The question, is with upgrades and updates to new CDTs, will OD revert my modifications back to their original settings?
- Fri Jan 16, 2015 12:07 pm
- Forum: Main Forum
- Topic: DBSWIN Program Link
- Replies: 5
- Views: 6176
Re: DBSWIN Program Link
Have you tried entering the path of the file to open (the .exe file) in the DBSWin program link? I don't think that will work because it is an internal bridge and the "path of file to open" field should be ignored. That is why I suggested creating a second "custom" one (basically it can't have an I...
- Fri Jan 16, 2015 9:05 am
- Forum: Main Forum
- Topic: DBSWIN Program Link
- Replies: 5
- Views: 6176
Re: DBSWIN Program Link
I'm not familiar with a way to automatically open DBSWIN with the current program link. You could (in theory) create a second custom program link that simply launches your DBSWIN exe that way you don't have to leave Open Dental. The bridge to DBSWIN simply writes to an import file which DBSWin autom...
- Thu Jan 15, 2015 11:05 am
- Forum: Main Forum
- Topic: Winbook tablet
- Replies: 1
- Views: 2794
Re: Winbook tablet
I doubt using a 7" screen will be very enjoyable because the program was designed for desktops. If it has the full version of Windows 8.1 then you can just follow our typical installation instructions to get a feel for how it works on the tablet. http://www.opendental.com/manual/installworkstation.h...
- Wed Jan 14, 2015 9:48 am
- Forum: Developers
- Topic: Multi drugs on same prescription
- Replies: 6
- Views: 15736
Re: Multi drugs on same prescription
You'll need to change the entire sheet framework on how it handles sheets of type SheetTypeEnum.Rx and add any additional Rx sheet field items that you'll need. I highly discourage trying to do this.
This is feature request #200
This is feature request #200
- Mon Jan 12, 2015 9:09 am
- Forum: Developers
- Topic: App crash
- Replies: 2
- Views: 4852
Re: App crash
Or make sure that you have a printer installed. If you don't have a physical printer, turn on the built in Windows XPS printer or install a free pdf printer.
- Fri Jan 09, 2015 4:29 pm
- Forum: Main Forum
- Topic: Missed and cancelled appointment codes
- Replies: 4
- Views: 5591
Re: Missed and cancelled appointment codes
This has been a popular topic for the beginning of 2015. We are going to start working on it soon. It is request #3684
- Tue Jan 06, 2015 9:16 am
- Forum: Main Forum
- Topic: New York State Dentists...
- Replies: 7
- Views: 7883
Re: New York State Dentists...
It's the same as it was last month when you asked. We're ready to certify and are getting it scheduled. It will be done before March.
viewtopic.php?f=1&t=5684&p=24759&hilit=epcs#p24759
viewtopic.php?f=1&t=5684&p=24759&hilit=epcs#p24759
- Mon Jan 05, 2015 1:09 pm
- Forum: Main Forum
- Topic: Change the Referral Specialty List
- Replies: 1
- Views: 2990
Re: Change the Referral Specialty List
It's currently hard coded. Feature request #1361 is to make it customizable.
- Wed Dec 31, 2014 2:04 pm
- Forum: Developers
- Topic: Appointment Calender
- Replies: 1
- Views: 3390
Re: Appointment Calender
Assuming you are referring to the little calendar in the upper right of the appointment module, you'll either have to get tricky with manipulating Microsoft's System.Windows.Forms.MonthCalendar control because it doesn't have a built in way to change the background color or you'll have to write a pl...
- Sun Dec 28, 2014 10:15 am
- Forum: Developers
- Topic: Trail Download 6.9
- Replies: 1
- Views: 3551
- Wed Dec 24, 2014 7:27 am
- Forum: Main Forum
- Topic: Storing images in database
- Replies: 8
- Views: 9246
Re: Storing images in database
Thanks for bringing this to our attention. It turned out to be a potential problem in quite a bit of places in the program. We are still in the middle of fixing them.
- Wed Dec 24, 2014 7:17 am
- Forum: Developers
- Topic: Connecting application
- Replies: 17
- Views: 19245
Re: Connecting application
The middle tier just isn't really designed to do what you're wanting to do. I don't really know how to help you much more than I have.
- Fri Dec 19, 2014 9:01 am
- Forum: Developers
- Topic: Connecting application
- Replies: 17
- Views: 19245
Re: Connecting application
How are you running your middle tier service? Are you debugging in visual studio or are you manually running your own in IIS.
That will determine which ServiceMain.asmx is being looked at and that will determine where you need to put the OpenDentalServerConfig.xml
That will determine which ServiceMain.asmx is being looked at and that will determine where you need to put the OpenDentalServerConfig.xml
- Wed Dec 17, 2014 7:05 am
- Forum: Main Forum
- Topic: Slow initial delay(Network) on workstation
- Replies: 14
- Views: 22423
Re: Slow initial delay(Network) on workstation
You are very welcome. I'm just glad it was my first suggestion that did the trick (brushes shoulder off).
- Wed Dec 17, 2014 7:03 am
- Forum: Developers
- Topic: Connecting application
- Replies: 17
- Views: 19245
Re: Connecting application
Is your OpenDentalServerConfig.xml sitting in the same directory as your ServiceMain.asmx? After pasting it there with the correct settings inside, have you recycled your IIS application pool that contains your OpenDentalServer app so that your incorrect db connection settings get refreshed? Is MySQ...
- Tue Dec 16, 2014 1:17 pm
- Forum: Main Forum
- Topic: Carbonite Backup
- Replies: 2
- Views: 5436
Re: Carbonite Backup
OD support has told us carbonite is not supported...I don't understand how the backup software needs to be supported? It all has to do with how the backup software backs files up. Do they rename them, move them, lock them, before "backing them up"? Depending on how they back up the files greatly af...
- Tue Dec 16, 2014 9:39 am
- Forum: Main Forum
- Topic: Getting a .NET error when choosing database
- Replies: 5
- Views: 6635
Re: Getting a .NET error when choosing database
Tech support told us we need to update to windows 7 or 8, we are still running XP professional.... Back in April 8, 2014 Microsoft dropped support for XP. The biggest problem with that is you are no longer getting security updates and other potentially essential updates. we have occasionally now si...
- Tue Dec 16, 2014 9:03 am
- Forum: Advanced Topics
- Topic: Print Preview Unhandled Exception
- Replies: 5
- Views: 10345
Re: Print Preview Unhandled Exception
Install a printer or set the Windows XPS printer as your default printer. The reports use the printers to get margins and such so they know how to best make your print preview look.
- Tue Dec 16, 2014 9:01 am
- Forum: Developers
- Topic: Connecting application
- Replies: 17
- Views: 19245
Re: Connecting application
The middle tier gets its connection settings from a config file: 6. Download this file (right click, Save As): OpenDentalServerConfig.xml, and place it in the application directory of Open Dental on the middle tier server. Edit the file (right click, "Open with..." Notepad) to set the usernames and ...
- Thu Dec 11, 2014 12:54 pm
- Forum: Developers
- Topic: Connecting application
- Replies: 17
- Views: 19245
Re: Connecting application
Thanks for your valuable reply. Can you share sample on how data (DtoGetTable) looks like before serializing and passing into ProcessRequest method of OpenDentalServer.ServiceMain ? I could but something tells me you are wanting to pass it a query and that's not how the web methods work. E.g. DtoGe...
- Wed Dec 10, 2014 1:23 pm
- Forum: Main Forum
- Topic: Storing images in database
- Replies: 8
- Views: 9246
Re: Storing images in database
I'm not aware of any current problems with loading the images module when storing images in the database while using middle tier (which is actually what we recommend users do when using the middle tier) other than .pdfs will not load correctly. I'll submit a bug ticket and see if we can duplicate th...
- Wed Dec 10, 2014 7:30 am
- Forum: Developers
- Topic: Connecting application
- Replies: 17
- Views: 19245
Re: Connecting application
1. The Open Dental database is hosted at dentist's server or Open Dental has centralised location for database? 2. Does Open Dental has some web service so that outsiders can interact with dentist's database? 3. If yes, then by default this service is enabled for all dentist? 4. Can we insert data ...
- Wed Dec 10, 2014 7:14 am
- Forum: Developers
- Topic: Connecting application
- Replies: 17
- Views: 19245
Re: Connecting application
If they want the middle tier (typical small offices do not use the middle tier) then yes they would run the web service side by side with yours. Once one web service is running on a web server it is extremely easy to add additional services. There are probably other options but I wouldn't recommend ...
- Wed Dec 10, 2014 7:11 am
- Forum: Main Forum
- Topic: Electronic Rx
- Replies: 2
- Views: 5467
Re: Electronic Rx
Request #3000 - "Electronic Prescribing of Controlled Substances (EPCS)" is practically done and we just need to certify with our NewCrop rep. I'm not sure what the increase in price will be. I can't guarantee that bridge to this Schein product will be completed before March (assuming it is even pos...
- Tue Dec 09, 2014 11:42 pm
- Forum: Developers
- Topic: Connecting application
- Replies: 17
- Views: 19245
Re: Connecting application
Correct. This page gives a good breakdown of how it works with Open Dental.sunnyag wrote:The OpenDentServer project is the middle tier in source code?
http://www.opendental.com/manual/middletier.html
- Tue Dec 09, 2014 12:04 pm
- Forum: Developers
- Topic: Connecting application
- Replies: 17
- Views: 19245
Re: Connecting application
This is a loaded question and I will eventually write a full response to your post as soon as I have the free time to address it. The short version is you'd have to expose their MySQL service and directly query it with a MySQL connector of sorts (php has one, etc) or create a mediator like you menti...
- Mon Dec 08, 2014 6:02 pm
- Forum: Main Forum
- Topic: Slow initial delay(Network) on workstation
- Replies: 14
- Views: 22423
Re: Slow initial delay(Network) on workstation
It's probably timing out when trying to access your Images Share on your server. This is most commonly caused by DNS conflicts. If you are using a UNC path for your images folder (e.g. \\server\OpenDentImages\) You might try using something like (\\192.168.1.1\OpenDentImages\) obviously replacing th...
- Wed Dec 03, 2014 12:26 pm
- Forum: Main Forum
- Topic: Error with home restore
- Replies: 4
- Views: 5327
Re: Error with home restore
The table with the duplicate key needs to be repaired. Give us a call and we can help you with it.
- Wed Dec 03, 2014 7:04 am
- Forum: Main Forum
- Topic: Lab Slips
- Replies: 3
- Views: 4647
Re: Lab Slips
For HIPAA reasons we don't try and help you send your labs via unsecured email. You're probably asking for feature request #428. We have just finished implementing secure email for v14.4 and are in the process of testing it.
- Wed Nov 26, 2014 8:06 am
- Forum: Main Forum
- Topic: Reprint Credit Card Receipts for PayConnect
- Replies: 3
- Views: 5061
Re: Reprint Credit Card Receipts for PayConnect
Not currently. It would be a feature request to build it into Open Dental (assuming it is possible to get the information from DentalXChange). Maybe you can log into your pay connect account in order view / print the transaction from the history in there?
- Mon Nov 24, 2014 4:07 pm
- Forum: Advanced Topics
- Topic: Which .tmp files are safe to delete?
- Replies: 2
- Views: 4712
Re: Which .tmp files are safe to delete?
That is a strange coincidence that the non-temp and temp files equate to the same amount of data. Are you sure it isn't your backup software creating them and then just failing to rename / delete them when it is done? The easiest way to know is to take a look at what the .tmp files start with. If it...
- Fri Nov 21, 2014 8:55 am
- Forum: Main Forum
- Topic: Backup
- Replies: 4
- Views: 5420
Re: Backup
Often times it has to do with a file currently in use or with higher permissions than what permissions your user has that launched Open Dental. We often just suggest running Open Dental as an administrator and that will fix the issue 85% of the time. I sometimes like to stop sharing the OpenDentImag...
- Thu Nov 20, 2014 12:04 pm
- Forum: Developers
- Topic: Hook requests - OpenDental.FormLogOn & FormSecurity
- Replies: 7
- Views: 8384
Re: Hook requests - OpenDental.FormLogOn & FormSecurity
You can debug the middle tier with any OS (to my understanding). I debug it all the time using Windows 7 (and now 8 ). Just make sure to set your solution to start up multiple projects at once. Then the settings in the OpenDentalServerConfig.xml file will be used located in the OpenDentalServer fold...
- Thu Nov 20, 2014 9:52 am
- Forum: Developers
- Topic: Hook requests - OpenDental.FormLogOn & FormSecurity
- Replies: 7
- Views: 8384
Re: Hook requests - OpenDental.FormLogOn & FormSecurity
Also, I recall reading somewhere that you do not add hooks to OpenDentBusiness, then some time later I may have read that starting 14.x this may be allowed (don't remember the x). I have no experience with ASP (except of course following the instructions to run OD as a web service), am I correct to...
- Wed Nov 19, 2014 12:15 pm
- Forum: Developers
- Topic: Preventing reverse engineering and protecting IP
- Replies: 6
- Views: 7770
Re: Preventing reverse engineering and protecting IP
What are your suggestions and recommendations for protecting code? For plugins, I would hands down say obfuscating your dll is the way to go. There are many free dll obfuscators but you might want to invest some money into one because they are usually only $60 - $90 and give many varieties of obfus...
- Thu Nov 13, 2014 3:03 pm
- Forum: Developers
- Topic: Timestamp on Payment or PaySplit
- Replies: 7
- Views: 9469
Re: Timestamp on Payment or PaySplit
As for adding this information to the tables, updating or modifying the database is very dangerous and complicated... Agreed. I would imagine, if anything, we would simply add a new date time column called something along the lines of DateTStamp thus leaving the old ones alone but adding this extra...
- Thu Nov 13, 2014 2:58 pm
- Forum: Main Forum
- Topic: Insurance
- Replies: 1
- Views: 3247
Re: Insurance
Would seeing the number of patients subscribed to the plan be sufficient? If so, just go to Lists > Insurance Plans and you'll see a Subs column which is how many patients are subscribed to the plan. There is a good possibility that there is a user query in our query examples page that has better in...
- Thu Nov 13, 2014 2:50 pm
- Forum: Developers
- Topic: Timestamp on Payment or PaySplit
- Replies: 7
- Views: 9469
Re: Timestamp on Payment or PaySplit
I can definitely ask but I wouldn't plan on this change happening any time soon mainly because this type of a change does not directly affect users but instead only improves the code "under the hood". You might be able to get a rough idea on the time based on the PaymentCreate audit log entries. How...
- Wed Nov 12, 2014 7:09 am
- Forum: Main Forum
- Topic: Images in Sheets
- Replies: 5
- Views: 7033
Re: Images in Sheets
That is exactly as it is intended to work. It is basically giving you a way to put the image that shows up when you hover over appointments dynamically into sheets. Pat Image section on http://www.opendental.com/manual/sheetsfields.html Image Category: Select the Images category where the images are...
- Tue Nov 11, 2014 5:54 pm
- Forum: Main Forum
- Topic: Patient Field Defs
- Replies: 2
- Views: 3521
Re: Patient Field Defs
They can only be destroyed if they are not in use (basically they can't be deleted). You should be able to rename them at any point in time. This is a good time to mention feature request #297 which is to hide and re-order pat field defs (hide would solve your "delete"). BTW, you actually made me la...
- Thu Nov 06, 2014 1:09 pm
- Forum: Advanced Topics
- Topic: French in Quebec
- Replies: 1
- Views: 4123
Re: French in Quebec
Our distributed translations were donated to us via Open Dental users who translated the software themselves. If you know anyone in Quebec that already has Open Dental translated in French and is willing to share those translations with us, we will gladly add them to our downloadable list of languag...
- Fri Oct 31, 2014 8:55 am
- Forum: Main Forum
- Topic: Feature Request System
- Replies: 3
- Views: 4742
Re: Feature Request System
I update it every single day but haven't been doing the "In Progress" status on requests in progress at all. I didn't know anybody was paying attention to those, I will start to do that from now on. I always assumed people were just going to our next versions page to see what is going to be in the n...
- Thu Oct 30, 2014 5:42 pm
- Forum: Main Forum
- Topic: Patient Portal & eServices
- Replies: 12
- Views: 11473
Re: Patient Portal & eServices
Thanks for posting your URL. I see you are not at the most recent version of 14.2 and need to update because we had a recent bug fix in 14.2.38:
"WebServiceLander.asmx web reference was pointing at an invalid URL"
"WebServiceLander.asmx web reference was pointing at an invalid URL"
- Thu Oct 30, 2014 11:23 am
- Forum: Main Forum
- Topic: Patient Portal & eServices
- Replies: 12
- Views: 11473
Re: Patient Portal & eServices
Alternatively, you can also get their by going to your EHR dashboard > Grant Online Access > Setup menu item in top left of the Patient Portal window for the specific patient.
- Thu Oct 30, 2014 11:21 am
- Forum: Main Forum
- Topic: Patient Portal & eServices
- Replies: 12
- Views: 11473
Re: Patient Portal & eServices
For that version it's Setup > EHR > Patient Portal button in the lower left.KevinRossen wrote:I'm using version 14.2.37.0.
- Wed Oct 29, 2014 1:08 pm
- Forum: Main Forum
- Topic: multi page sheets
- Replies: 6
- Views: 7102
Re: multi page sheets
Great News - this update has brought us back to webforms! This may be a known issue (I know 14.3 is beta) but when printing a completed multipage sheet, it's only printing page 1, not able to get page 2 to print. Wonderful! It very well may be a known / already fixed issue. When on our beta version...
- Wed Oct 29, 2014 12:45 pm
- Forum: Main Forum
- Topic: recall/unscheduled lists, and patients with same name
- Replies: 7
- Views: 6929
Re: recall/unscheduled lists, and patients with same name
Correct, not the unscheduled list. That list needs a makeover pretty bad. I added a comment regarding discerning patients with the same name on the feature request #3097
- Wed Oct 29, 2014 8:20 am
- Forum: Developers
- Topic: Newbie At Building from Source - Couple Questions
- Replies: 8
- Views: 19172
Re: Newbie At Building from Source - Couple Questions
Keep in mind I've seen it to where the sgen.exe.config file does not exist in folders that it is required for the actual fix to occur. You might do a search for sgen.exe and make sure there is a corresponding sgen.exe.config. Then it'll probably work.
- Wed Oct 29, 2014 7:02 am
- Forum: Main Forum
- Topic: recall/unscheduled lists, and patients with same name
- Replies: 7
- Views: 6929
Re: recall/unscheduled lists, and patients with same name
The confirmations list, for example, does provide enough information to distinguish between patients of the same names, like their ages... The recall list can show the age much like KevinRossen mentioned. You decide what columns you see and what order they are in with the RecallList display fields:...
- Tue Oct 28, 2014 2:20 pm
- Forum: Developers
- Topic: Newbie At Building from Source - Couple Questions
- Replies: 8
- Views: 19172
Re: Newbie At Building from Source - Couple Questions
Your first two "issues" are because you are using Visual Studio Express (not full version) and they do not support web service projects. Open Dental will still work just fine so you can just ignore those errors or purchase Visual Studio and it will start to work. And here's the error list in the log...
- Tue Oct 28, 2014 9:21 am
- Forum: Developers
- Topic: Newbie At Building from Source - Couple Questions
- Replies: 8
- Views: 19172
Re: Newbie At Building from Source - Couple Questions
I don't think you have to redistribute your source code, but you cannot sell "your version" of the software unless you change a vast majority of it (you can read the GNU licence for more detail on that). If you're just going to be tinkering around with it for personal usage feel free and please do. ...
- Thu Oct 23, 2014 11:53 am
- Forum: Developers
- Topic: How does OpenDental know what patient image to show
- Replies: 2
- Views: 4605
Re: How does OpenDental know what patient image to show
It just displays the picture from the image category that you have flagged as the "Patient Pictures" folder.
http://opendental.com/manual/definitionguidelines.html
http://opendental.com/manual/definitionguidelines.html
- Wed Oct 22, 2014 1:48 pm
- Forum: Main Forum
- Topic: multi page sheets
- Replies: 6
- Views: 7102
Re: multi page sheets
I just uploaded the new Web Forms framework this morning which should be able to display multi-paged sheets and will visually show URLs that take advantage of our ability to " Link Multiple Web Forms Together " http://opendental.com/manual/webforms.html That web page will be getting updated very soo...
- Wed Oct 22, 2014 9:15 am
- Forum: Advanced Topics
- Topic: CDT code license
- Replies: 5
- Views: 9463
Re: CDT code license
...would sending CDT codes as part of insurance claims to insurance companies be considered as distributing codes? I would say no. Keep in mind that I'm not an expert on legalities. Personally I'd be offended if I paid for something and then couldn't use it for the sole purpose of why I bought it i...
- Mon Oct 20, 2014 1:19 pm
- Forum: Main Forum
- Topic: Internal Notes in sheets
- Replies: 4
- Views: 5982
Re: Internal Notes in sheets
So what is the internal note on a referral slip? It's actually a generic internal note for any kind of sheet (not just for referrals). It's simply there in case you want to write down a short note specifically for that particular sheet. Why does it not show up in the chart (it would be a good idea)...
- Thu Oct 16, 2014 11:16 am
- Forum: Main Forum
- Topic: DentalXchange question
- Replies: 18
- Views: 34264
Re: DentalXchange question
We are currently in the design phase with DentalXChange to better automate the retrieval of ERAs.
- Thu Oct 16, 2014 11:11 am
- Forum: Main Forum
- Topic: Supply Inventory Module
- Replies: 4
- Views: 5987
Re: Supply Inventory Module
are there any plans to update this feature A generic answer to this generic question is there are always plans to update every feature within the software. Historically, in regards to this particular part of the program, it got overhauled in v12.4 and then we reduced the number of clicks it takes t...
- Wed Oct 15, 2014 7:44 am
- Forum: Main Forum
- Topic: Sheet Output Defaults
- Replies: 4
- Views: 5759
Re: Sheet Output Defaults
I shall add "printing" as a keyword to that request to help others find it easier!
- Wed Oct 15, 2014 7:39 am
- Forum: Advanced Topics
- Topic: Print Receipt
- Replies: 1
- Views: 3730
Re: Print Receipt
The closest thing we have at this time is an invoice. http://opendental.com/manual/invoice.html Otherwise feature request #1596 could help make that possible unless you want this in addition to typical statements then you'll need to request a way to have multiple "statement" sheets to choose from be...
- Tue Oct 14, 2014 12:33 pm
- Forum: Main Forum
- Topic: Sheet Output Defaults
- Replies: 4
- Views: 5759
Re: Sheet Output Defaults
Interesting, I hear this complaint a lot but no one seems to take the time to vote / comment on similar feature requests which is where we go to gauge what people want to see next. E.g. feature request #3244 "Referral letter paper copies setting." http://opendental.com/manual/featurerequests.html Gr...
- Mon Oct 13, 2014 9:12 am
- Forum: Developers
- Topic: autocodes?
- Replies: 1
- Views: 3788
Re: autocodes?
I'd recommend adding this as a feature request much like #1717 "Autocode conditions for age under or over. Allow setting the number."
Just thinking about going into detail to explain how to add this programmatically gives me a headache.
Just thinking about going into detail to explain how to add this programmatically gives me a headache.
- Tue Oct 07, 2014 9:03 am
- Forum: Advanced Topics
- Topic: CDT code license
- Replies: 5
- Views: 9463
Re: CDT code license
For entering CDT codes manually in procedure list, is buying A D A CDT code book for that year sufficient for satisfying licensing needs required by A D A for usage of codes in the OD? As long as you aren't redistributing the codes to others I believe that should be more than sufficient. Think of i...
- Sat Oct 04, 2014 7:06 am
- Forum: Main Forum
- Topic: OD on a wide screen
- Replies: 21
- Views: 43400
Re: OD on a wide screen
A lot of people use photobucket or dropbox or other image sharing sites just as an FYI.CochiseCaring wrote:...Under the BBcode help section it says the picture 'must already exist on the internet'. This is a problem, since the image currently only resides on my computer...
- Sat Oct 04, 2014 7:03 am
- Forum: Advanced Topics
- Topic: CDT code license
- Replies: 5
- Views: 9463
Re: CDT code license
My best guess is that they just buy the book with that year of codes in them and then manually enter all the information into our procedure code list section: http://www.opendental.com/manual/procedurecodes.html Or, you can sign up for support, get on a live version and push a button to automaticall...
- Fri Sep 26, 2014 3:32 am
- Forum: Main Forum
- Topic: OD on a wide screen
- Replies: 21
- Views: 43400
Re: OD on a wide screen
I bet it's just going to show the same screen, mainly pointing out the fact that we often waste real estate on the right hand side of main modules. This is true and we know people have been wanting us to go back through and "dock" things that comprise each window / module better but (programmaticall...
- Mon Sep 22, 2014 8:14 pm
- Forum: Main Forum
- Topic: Lost my data
- Replies: 3
- Views: 4264
Re: Lost my data
Hello dentalconsulting, When was the last time you upgraded your version of Open Dental? Often times an automatic backup is made when you upgrade Open Dental. You have absolutely no back ups at all? Backing up patient data is critical, as well as a requirement for HIPAA compliancy. We supply a tool ...
- Sat Sep 20, 2014 3:13 pm
- Forum: Developers
- Topic: Questions regarding claimpayment and payment tables.
- Replies: 2
- Views: 4257
Re: Questions regarding claimpayment and payment tables.
1. If I sum PayAmt(payment table) for a given time period will that give me everything a patient has paid? Well... in a way, yes. But be careful because their might be payments in the table the your office has entered that wasn't really made by a patient? E.g. you have a non-patient "patient" calle...
- Sat Sep 20, 2014 2:45 pm
- Forum: Main Forum
- Topic: Patient Portal Web Server
- Replies: 1
- Views: 2799
Re: Patient Portal Web Server
I doubt it. It would need access to the .NET framework. In theory you might be able to get it to work with some magic from something like Mono:
http://www.mono-project.com/docs/web/aspnet/
http://www.mono-project.com/docs/web/aspnet/
- Fri Sep 19, 2014 11:33 am
- Forum: Main Forum
- Topic: Web Service Layer
- Replies: 14
- Views: 13122
Re: Web Service Layer
Bug "Middle tier, changing the status of an appointment from the Appts module was causing an error." fixed and will be released with v14.1.24 and v14.2.30
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Fri Sep 19, 2014 10:37 am
- Forum: Main Forum
- Topic: Web Service Layer
- Replies: 14
- Views: 13122
Re: Web Service Layer
Thank you for the exception text and information, I see where the bug is now. I'll add it to our bug tracker as soon as I can figure out how exactly to describe what exactly is going wrong. Somehow something has set the list of plugins to null which is causing a problem when Plugins.HookAddCode() ge...
- Fri Sep 19, 2014 10:12 am
- Forum: Advanced Topics
- Topic: Program Links Parameters
- Replies: 1
- Views: 4111
Re: Program Links Parameters
We've had this subject brought up before by other developers. Every workaround I can think of turns into a nasty hack. I went ahead and created an entry in our proposed features list for this new parameter. We've even had customers ask for the opposite side of the fix which would be to rename the fo...
- Thu Sep 18, 2014 9:10 am
- Forum: Main Forum
- Topic: Billing & Collections 3rd Party
- Replies: 6
- Views: 10877
Re: Billing & Collections 3rd Party
They do but you have to do a little manual dance because they do not automatically download reports for you. See the "Troubleshooting" section at the bottom of this page:drmaximus wrote:Does dentalxchange support ERA's
http://opendental.com/manual/claimsERA835.html
- Thu Sep 18, 2014 9:07 am
- Forum: Developers
- Topic: Cannnot tab through new patient setup
- Replies: 8
- Views: 10398
Re: Cannnot tab through new patient setup
:arrow: The two fields that I cannot tab to would be the Address 2 (which we use for apartment numbers) and the Title (mr. ms. dr.) which we use for statements. Works fine for me. You are probably on an older version of Open Dental. Upgrade to at least the current stable version of v14.2. Hopefully...
- Wed Sep 17, 2014 7:12 am
- Forum: Main Forum
- Topic: Billing & Collections 3rd Party
- Replies: 6
- Views: 10877
Re: Billing & Collections 3rd Party
It'll probably get much easier once you start using electronic EOBs if your clearinghouse supports it.
http://opendental.com/manual/claimsERA835.html
http://opendental.com/manual/claimsERA835.html
- Fri Sep 12, 2014 11:15 am
- Forum: Main Forum
- Topic: Referral of multiple procedures
- Replies: 1
- Views: 2745
Re: Referral of multiple procedures
There is not a way to link multiple procedures to the same referral. I think this would be a great feature request and was surprised that it wasn't already present. You should also consider adding a feature request that will group the referral entries within the Patient Information sections througho...
- Fri Sep 12, 2014 9:08 am
- Forum: Developers
- Topic: Writing audit trail
- Replies: 5
- Views: 7654
Re: Writing audit trail
When a plugin calls, I presume the security context is automatically inferred. But when calling from outside a plugin, I wonder if that will work (e.g. are there apis to authenticate the "user"?) Correct, plugins get lucky and don't have to worry about much. Calling the dll from the outside introdu...
- Thu Sep 11, 2014 10:28 am
- Forum: Developers
- Topic: Writing audit trail
- Replies: 5
- Views: 7654
Re: Writing audit trail
Are these meant to be called only by opendental "plugins" or also outside programs? They are really meant to be called by plugins. However you could in theory call them from external programs because you are right, it is simply a dll. The MakeLogEntry method resides inside the OpenDentBusiness.dll ...
- Wed Sep 10, 2014 2:17 pm
- Forum: Developers
- Topic: Writing audit trail
- Replies: 5
- Views: 7654
Re: Writing audit trail
I an writing an auto-confirmation code for our practice that integrates with opendental. The integration is limited. We only want to do two things. So I'm not sure how you are "integrating" so that might be helpful to know. For example, my answer if you were integrating with a plugin would simply b...
- Wed Sep 10, 2014 10:32 am
- Forum: Developers
- Topic: Adding new column to deposit slip printout
- Replies: 3
- Views: 5029
Re: Adding new column to deposit slip printout
It doesn't exist. It would be a feature request for us to create it or you could manipulate the code and create it yourself.jsalmon wrote:...or you could add an OutputText field...
- Wed Sep 10, 2014 7:49 am
- Forum: Developers
- Topic: Daily Producion and Income Report Sort order
- Replies: 6
- Views: 16618
Re: Daily Producion and Income Report Sort order
...sorted base on the patient's appointment completion, rather then... Well, I guess you got kind of got close to what you were asking for. You actually sorted it by the last time the procedure row in the database was / is manipulated. So your results will change as soon as someone goes in and chan...
- Wed Sep 10, 2014 7:28 am
- Forum: Developers
- Topic: Adding new column to deposit slip printout
- Replies: 3
- Views: 5029
Re: Adding new column to deposit slip printout
It would either be a feature request for us or you could add an OutputText field for all corresponding deposit items that you wanted:
E.g. depositItem01 and you would make paymentType01, etc.
Programmatically you'll want to take a look at SheetFiller.FillFieldsForDepositSlip()
E.g. depositItem01 and you would make paymentType01, etc.
Programmatically you'll want to take a look at SheetFiller.FillFieldsForDepositSlip()
- Mon Sep 08, 2014 3:16 pm
- Forum: Developers
- Topic: Daily Producion and Income Report Sort order
- Replies: 6
- Views: 16618
Re: Daily Producion and Income Report Sort order
Programmatically it's very unlikely. Even if someone did in fact do something like this, we would have no way of knowing it.
If someone paid us to do something like this for them in a custom query it will be found here:
http://opendentalsoft.com:1942/ODQueryL ... yList.aspx
If someone paid us to do something like this for them in a custom query it will be found here:
http://opendentalsoft.com:1942/ODQueryL ... yList.aspx
- Mon Sep 08, 2014 1:42 pm
- Forum: Main Forum
- Topic: Another Canadian Insurance issues
- Replies: 2
- Views: 3574
Re: Another Canadian Insurance issues
What? Most carriers in Canada don't accept claims with work done on the vestibular surface?! What do they expect you to do instead, submit the claim with an incorrect surface? My gut reaction to this post was to make sure that your tooth nomenclature is set to use FDI Notation. (You should double ch...
- Wed Sep 03, 2014 12:55 pm
- Forum: Main Forum
- Topic: multi page sheets
- Replies: 6
- Views: 7102
Re: multi page sheets
Can you allow all of the input type fields to show on every sheet type? Yes. It will have to be a feature request and it is far more complicated than you'd imagine. As is now in version 14.3, I can only choose between the "patient form" type or "medical history" type sheets formats and loose many o...
- Mon Sep 01, 2014 4:57 pm
- Forum: Main Forum
- Topic: Problems with sigplusnet.dll
- Replies: 1
- Views: 3820
Re: Problems with sigplusnet.dll
Make sure that .NET 3.5 is installed. I forget the other specific requirements it has off the top of my head but I remember that the .NET framework tends to solve the sigplusnet.dll exceptions. The dll we use has an explicit requirement of the 3.5 framework. Sometimes you have to uninstall them and ...
- Wed Aug 27, 2014 11:17 pm
- Forum: Main Forum
- Topic: What "feature level" of DirectX does OD use?
- Replies: 3
- Views: 5491
Re: What "feature level" of DirectX does OD use?
Is there even such a thing as a feature level below 9_1? http://msdn.microsoft.com/en-us/library/windows/desktop/ff476876(v=vs.85).aspx#Overview I was happy to read that Windows 8 seems to have kept its backwards compatibility: Windows 8 extends the Direct3D 11 API with Direct3D 11.1. Direct3D 11.1 ...
- Wed Aug 27, 2014 6:55 am
- Forum: Advanced Topics
- Topic: Rx fills in wrong DPS with clinics
- Replies: 6
- Views: 7203
Re: Rx fills in wrong DPS with clinics
No worries. There are like 50 different places to set clinics for various things it seems. Its frustrating for lots of users with only a few clinics because most of the places in the program aren't automated in regards to setting a clinic. Offices with lots of clinics would get mad at us, especially...
- Tue Aug 26, 2014 1:19 pm
- Forum: Advanced Topics
- Topic: Rx fills in wrong DPS with clinics
- Replies: 6
- Views: 7203
Re: Rx fills in wrong DPS with clinics
You probably don't have the clinic set correctly for the patient then?
http://opendental.com/manual/patientedit.html
(lower left of the window)
http://opendental.com/manual/patientedit.html
(lower left of the window)
- Mon Aug 25, 2014 5:25 pm
- Forum: Advanced Topics
- Topic: Rx fills in wrong DPS with clinics
- Replies: 6
- Views: 7203
Re: Rx fills in wrong DPS with clinics
The only thing related to clinics in sheets would be the address (static text fields). Everything else should be tied to providers. Open up your sheet def, double click on your DPS field that you feel is not filling out correctly and let us know why sheet field type it is and what the name of the fi...
- Thu Aug 21, 2014 11:48 pm
- Forum: Main Forum
- Topic: Need help with medical ins. claim
- Replies: 2
- Views: 3678
Re: Need help with medical ins. claim
I'm going to be of no use at all for these types of questions. When I was helping program these code systems all I could think of to myself was "I'm so glad I'm not a doctor". This is how it all looks to me: Hungry Man ICD 9 502.00 - PB & J Sandwich 502.10 - PB & J Sandwich, Jelly Spread With Knife ...
- Thu Aug 21, 2014 11:28 pm
- Forum: Main Forum
- Topic: Relationship field
- Replies: 1
- Views: 2921
Re: Relationship field
It feels like forever since I looked at immunization code. And Stage 3 of EHR is just around the corner :cry: Off the top of my head, it should go like this: Patient A - son Patient B - dad Patient A is selected. You are now adding "family members" of said patient, thus wanting to indicate the relat...
- Thu Aug 21, 2014 11:10 pm
- Forum: Main Forum
- Topic: Selecting pt via email
- Replies: 2
- Views: 3297
Re: Selecting pt via email
Yeah you probably just need to update your version of Open Dental. I added this back in June of 2012.
http://www.opendental.com/manual/patientselect.html
(The last search filter on the screenshot)
http://www.opendental.com/manual/patientselect.html
(The last search filter on the screenshot)
- Thu Aug 21, 2014 9:01 am
- Forum: Main Forum
- Topic: Web Service Layer
- Replies: 14
- Views: 13122
Re: Web Service Layer
Give us the exception text as well. Also, are you using any plugins? The middle tier doesn't work with plugins until v14.3:
http://opendental.com/manual/version14_3.htmlPlugins now supported in Middle Tier.
- Wed Aug 20, 2014 8:01 pm
- Forum: Main Forum
- Topic: Web Service Layer
- Replies: 14
- Views: 13122
Re: Web Service Layer
The forum is a fine place to submit bug reports. Sometimes they can spawn lengthy discussions of their own so I'd recommend starting a new thread for each bug in the Developers forum. I've created a ticket for our debugging department to look into the issue you mentioned above.
- Tue Aug 19, 2014 8:50 am
- Forum: Main Forum
- Topic: progress order in charts
- Replies: 5
- Views: 5634
Re: progress order in charts
It was fun to write tooKevinRossen wrote:sam-I-am wrote:...custom Chart Views is one my favorite features.
- Mon Aug 18, 2014 3:30 pm
- Forum: Main Forum
- Topic: Problem regarding signatures and amounts
- Replies: 12
- Views: 11978
Re: Problem regarding signatures and amounts
I just saw a commit go through for this issue. Looks like it will be released with v14.2.26:
http://opendentalsoft.com:1942/ODBugTra ... sions.aspxSignatures were being invalidated by Middle Tier sometimes.
- Fri Aug 15, 2014 11:39 am
- Forum: Main Forum
- Topic: 2nd Carrier in sheets
- Replies: 2
- Views: 3522
Re: 2nd Carrier in sheets
Currently [carrier2Name] is the only field supported. I just saw a feature request come through that I'm assuming was by you and that was the correct thing to do. We have to add new fields like this for users because having a user defined way to do it would be extremely complicated to write.
- Fri Aug 15, 2014 9:03 am
- Forum: Main Forum
- Topic: Yet Another Server Question
- Replies: 4
- Views: 5357
Re: Yet Another Server Question
This is not the opinion of Open Dental, this is just my personal opinion from my experiences with both OS: I would go with Server 2012. It's quick and light on its feet. The only frustrating part is the fact that they moved things around (yet again). Once you get used to the layout it's a relatively...
- Wed Aug 13, 2014 10:47 am
- Forum: Main Forum
- Topic: Problem regarding signatures and amounts
- Replies: 12
- Views: 11978
Re: Problem regarding signatures and amounts
Is there any reason ISS might interfere? When I do database queries everything seems to check out. If this is the problem are there any alternate configurations that someone can recommend? Any help or ideas will be appreciated. Very much yes. The web service has to make lots of data manipulation du...
- Wed Aug 13, 2014 7:04 am
- Forum: Main Forum
- Topic: progress order in charts
- Replies: 5
- Views: 5634
Re: progress order in charts
Depends on what version you are at. Most recent follows the logic in the "Order of Rows in Progress Notes" section of this page:
http://opendental.com/manual/showtabchart.html
Currently there is no way to change the ordering (except clicking on the column titles after the module has loaded).
http://opendental.com/manual/showtabchart.html
Currently there is no way to change the ordering (except clicking on the column titles after the module has loaded).
- Mon Aug 11, 2014 9:18 am
- Forum: Main Forum
- Topic: Opendental.preference doesn't exist
- Replies: 4
- Views: 5048
Re: Opendental.preference doesn't exist
My best guess off the top of my head is that the restore made has an extra folder in the way. E.g.
When it HAS to be something like...C:\mysql\opendental\opendental\preference.*
C:\mysql\opendental\preference.*
- Mon Aug 11, 2014 9:15 am
- Forum: Main Forum
- Topic: Opendental.preference doesn't exist
- Replies: 4
- Views: 5048
Re: Opendental.preference doesn't exist
That's not good. Could be a lot of things so calling support will be the quickest way to get up and running.
- Fri Aug 08, 2014 9:09 am
- Forum: Main Forum
- Topic: Problems regarding appointment status
- Replies: 1
- Views: 2803
Re: Problems regarding appointment status
Most common way to fix these issues is to run database maintenance: http://opendental.com/manual/databasemaintenance.html If that doesn't help we always recommend upgrading to the most recent stable and running database maintenance again in case the bug was already fixed. http://opendental.com/manua...
- Thu Aug 07, 2014 8:57 am
- Forum: Main Forum
- Topic: Staff ROSTER/Scheduling
- Replies: 3
- Views: 3940
Re: Staff ROSTER/Scheduling
Employee and provider scheduling:
http://opendental.com/manual/schedule.html
http://opendental.com/manual/schedule.html
- Fri Aug 01, 2014 11:01 pm
- Forum: Developers
- Topic: Custom Button Add to Confirm List Form
- Replies: 4
- Views: 6073
Re: Custom Button Add to Confirm List Form
It's probably just hiding behind something on the form now that I look at a screenshot of the confirmation list window. You shouldn't use the exact location of my button add code because I just made something up. You should move it relatively next to whatever you want it to show up next to like I me...
- Fri Aug 01, 2014 9:07 am
- Forum: Developers
- Topic: Custom Button Add to Confirm List Form
- Replies: 4
- Views: 6073
Re: Custom Button Add to Confirm List Form
Your code looks fine from what I can see, it's probably just not getting hit if it's not getting added to the form. Do you have your plugin enabled in program links? Does a break point get hit if you put it in your plugin code and launch the confirmation list window? Now that you are inside your cus...
- Thu Jul 31, 2014 9:33 am
- Forum: Developers
- Topic: Custom Button Add to Confirm List Form
- Replies: 4
- Views: 6073
Re: Custom Button Add to Confirm List Form
You should use the ContrChartP class as an example to follow because it has good things like finding other controls on forms so that you can put your button next to other buttons relatively instead of hard coding some location into it. Other than that, it's very simple: The calling method from Plugi...
- Sat Jul 26, 2014 12:15 pm
- Forum: Main Forum
- Topic: Printing Daily Payments Sheet
- Replies: 7
- Views: 7280
Re: Printing Daily Payments Sheet
I thought you were asking for a way other than using something like #792.ujjwal singh wrote:...How can he do that other than using the user query options.
- Fri Jul 25, 2014 8:57 am
- Forum: Main Forum
- Topic: Printing Daily Payments Sheet
- Replies: 7
- Views: 7280
Re: Printing Daily Payments Sheet
What are you trying to do with the report then, maybe that will help me find the solution you're looking for.
- Thu Jul 24, 2014 11:41 pm
- Forum: Main Forum
- Topic: Printing Daily Payments Sheet
- Replies: 7
- Views: 7280
Re: Printing Daily Payments Sheet
1) If any user does not belong to IT Background and, he wants to export the daily payment list. How can he do that other than using the user query options. We have a friendly daily payments report that should be easier than trying to use a user query. http://www.opendental.com/manual/reportdailypay...
- Fri Jul 11, 2014 8:52 am
- Forum: Main Forum
- Topic: New icon on Appointment view
- Replies: 3
- Views: 4189
Re: New icon on Appointment view
I don't know what the E stands for but I bet the I is for HasIns. You want to look at your appointment view setup which will tell you what you set up to show in the lower right corner of appointments:
http://opendental.com/manual/appointmentviews.html
http://opendental.com/manual/appointmentviews.html
- Wed Jul 09, 2014 10:10 am
- Forum: Developers
- Topic: Preview the Electronic Prescriptions module
- Replies: 9
- Views: 13309
Re: Preview the Electronic Prescriptions module
the link to the screen shots is it correct? I'm just going to make an assumption that you are referring to screenshots on this page? http://www.opendental.com/manual/electronicrxcreate.html If that is the case, then yes, to my knowledge that is the most recent screenshots of the eRx environment tha...
- Mon Jul 07, 2014 2:56 pm
- Forum: Main Forum
- Topic: unscheduled apointment list
- Replies: 6
- Views: 7066
Re: unscheduled apointment list
It's feature request #624
http://opendental.com/manual/featurerequests.html
Any workaround that I can think of ends up with the window closing and having to do some crazy appointment dance which I don't want to recommend.
http://opendental.com/manual/featurerequests.html
Any workaround that I can think of ends up with the window closing and having to do some crazy appointment dance which I don't want to recommend.
- Mon Jul 07, 2014 8:50 am
- Forum: Main Forum
- Topic: Want to separate EFT's from insurance checks on report
- Replies: 2
- Views: 3820
Re: Want to separate EFT's from insurance checks on report
We had some other users complain about that so we enhanced it for version 14.3
"EFT payments separated on the Daily Payments Report. "
http://opendental.com/manual/version14_3.html
"EFT payments separated on the Daily Payments Report. "
http://opendental.com/manual/version14_3.html
- Sun Jul 06, 2014 1:09 pm
- Forum: Developers
- Topic: Compile Errors with VS2010 & V12.3.52 in Release build
- Replies: 3
- Views: 7085
Re: Compile Errors with VS2010 & V12.3.52 in Release build
You could download 2012 express? :| ?did I just say that out loud? I've read about people hacking their way through 2012 solutions to connect to them in 2010. Open Dental has a lot of web service action going on so I don't know how bloody the battle would be to "down-vert" the solution to 2010. I q...
- Sat Jul 05, 2014 12:55 pm
- Forum: Developers
- Topic: Compile Errors with VS2010 & V12.3.52 in Release build
- Replies: 3
- Views: 7085
Re: Compile Errors with VS2010 & V12.3.52 in Release build
Error: Mixed mode assembly section on:
http://www.opendental.com/manual/sourcecode.html
The plethora of OpenDentBusiness.dll errors are because OpenDentBusiness never compiled correctly thus the other projects that are referencing it cannot find its compiled dll.
http://www.opendental.com/manual/sourcecode.html
The plethora of OpenDentBusiness.dll errors are because OpenDentBusiness never compiled correctly thus the other projects that are referencing it cannot find its compiled dll.
- Sat Jul 05, 2014 12:50 pm
- Forum: Developers
- Topic: Preview the Electronic Prescriptions module
- Replies: 9
- Views: 13309
Re: Preview the Electronic Prescriptions module
I didn't help write it so I don't know the definite answer to this but I'm pretty sure it can:Jay wrote:can it do NON-CONTROLLED substances at present? if so, how?
http://www.opendental.com/manual/electronicrx.html
- Thu Jul 03, 2014 12:30 pm
- Forum: Developers
- Topic: Preview the Electronic Prescriptions module
- Replies: 9
- Views: 13309
Re: Preview the Electronic Prescriptions module
Effective March 27, 2015 it will be mandatory for New York State practitioners, excluding veterinarians, to issue electronic prescriptions for CONTROLLED and NON-CONTROLLED substances. See item 6. http://www.op.nysed.gov/prof/pharm/pharmelectrans.htm Is OD able to do this? Open Dental cannot do con...
- Mon Jun 30, 2014 1:50 pm
- Forum: Advanced Topics
- Topic: Protecting PHI on Laptops
- Replies: 1
- Views: 3766
Re: Protecting PHI on Laptops
We do not have such a feature built into Open Dental. We tell users to encrypt their hard drives because no one can get into Open Dental without knowing your password thus the PHI is protected in our aspect. We cannot (well... not feasibly) protect your physical MySQL database for you so we recommen...
- Thu Jun 26, 2014 10:57 pm
- Forum: Main Forum
- Topic: Open Dental Localization and Calendar
- Replies: 10
- Views: 15213
Re: Open Dental Localization and Calendar
I'm very shocked to see Microsoft say something like this in their msdn: Currently, the PersianCalendar class is not an optional calendar for any culture supported by the CultureInfo class and consequently cannot be a default calendar. It seems that lots of people use the PersianCalendar class to ca...
- Thu Jun 26, 2014 5:20 pm
- Forum: Main Forum
- Topic: Open Dental Localization and Calendar
- Replies: 10
- Views: 15213
Re: Open Dental Localization and Calendar
I'm lazy and I'm just going to leave the thread here. It absolutely started off as a thread that belongs on the main forum but took a sharp turn into advance land when the claim that Windows doesn't support the native Iranian (Jalali) calendar came into play. :shock: (mind blown) I don't have time t...
- Mon Jun 23, 2014 9:24 am
- Forum: Advanced Topics
- Topic: Open Dental 12.1 with Mono on Linux
- Replies: 7
- Views: 21562
Re: Open Dental 12.1 with Mono on Linux
I forgot to mention that I took a couple hours this weekend and tried to look into how hard it would be to get the 3D tooth chart working with mono. Needless to say it's going to be a pretty big pain. I ended up on this web site called Axiom that allows DirectX code in mono. Whatever I do it looks l...
- Fri Jun 20, 2014 10:56 am
- Forum: Advanced Topics
- Topic: Quebec (ACDQ) fee schedule
- Replies: 8
- Views: 15079
Re: Quebec (ACDQ) fee schedule
We just got the codes from the ACDQ. We'll be working on adding them to our list of available fee schedules soon:
http://opendental.com/manual/canadafeeschedules.html
http://opendental.com/manual/canadafeeschedules.html
- Thu Jun 19, 2014 9:03 am
- Forum: Main Forum
- Topic: Referral button
- Replies: 13
- Views: 13094
Re: Referral button
It is overriding features in the main binary through the DLL?????????? Jason? I guess you could put it that way. Its pretty amazing what you can do with our plugin framework: http://opendental.com/manual/plugins.html This page is where I like to hang out the most when I'm writing my plugins: http:/...
- Wed Jun 18, 2014 7:01 am
- Forum: Main Forum
- Topic: Referral button
- Replies: 13
- Views: 13094
Re: Referral button
Is there a list of these QKCs? - I can't find them in a search - seems like they would be useful to have. No there isn't. There just isn't enough to condone having a list of them. This thread has pretty much all that I can think of on it: http://opendentalsoft.com/forum/viewtopic.php?f=1&t=1810&p=1...
- Wed Jun 11, 2014 2:47 pm
- Forum: Main Forum
- Topic: Shortcut to Images Folder?
- Replies: 5
- Views: 4947
Re: Shortcut to Images Folder?
I'll see if I can't think up of an alternative solution for you but so far everything I think up can fail at one point or another and I can't stand creating scripts (or the like) where there's an unknown possibility of failure.
Sorry to keep raining on your parade btw
Sorry to keep raining on your parade btw
- Wed Jun 11, 2014 12:48 pm
- Forum: Main Forum
- Topic: Shortcut to Images Folder?
- Replies: 5
- Views: 4947
Re: Shortcut to Images Folder?
Also, that's not going to always be accurate. Lets say you misspell the patients name, oops!, or have non-alphabetical characters in their name. Now their AtoZ folder path is different than their "real name". The only way to absolutely get their path is the following: The 'ValueString' in the prefer...
- Sat Jun 07, 2014 7:55 pm
- Forum: Developers
- Topic: Hook Request - Signals
- Replies: 0
- Views: 3541
Hook Request - Signals
Plugins.HookAddCode(this,"FormOpenDental.ProcessSignals_end",sigList); Allen, since I need access to sigList, it can't be at the absolute "end" of the method. It has to be at the end of the try block. I don't think the name needs to be renamed because who will ever care about failed signal processi...
- Thu Jun 05, 2014 3:39 pm
- Forum: Main Forum
- Topic: Where is "Dentist Name or Practice Title" stored?
- Replies: 3
- Views: 4091
Re: Where is "Dentist Name or Practice Title" stored?
preference table where the PrefName column is set to 'PracticeTitle'. The actual value will be in the corresponding ValueString column.
- Mon Jun 02, 2014 10:21 am
- Forum: Main Forum
- Topic: emailing multiple patients at once
- Replies: 3
- Views: 5934
Re: emailing multiple patients at once
So there isn't a way that I'm aware of for sending out generic emails in bulk like newsletters and such. Our users usually only email in bulk for things like statements, recalls, confirmations, etc. This is feature request #728.
- Mon Jun 02, 2014 9:37 am
- Forum: Main Forum
- Topic: Attaching an attachment to every email
- Replies: 1
- Views: 2446
Re: Attaching an attachment to every email
This sounds like feature request #523: "Email templates allow attachments to be part of the template."
http://opendental.com/manual/featurerequests.html
http://opendental.com/manual/featurerequests.html
- Mon Jun 02, 2014 9:31 am
- Forum: Main Forum
- Topic: Failed email address
- Replies: 1
- Views: 2413
Re: Failed email address
We fixed this in 14.2.9: "Edit email message send button was changing the email status to sent even if the email failed to send."
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
- Thu May 29, 2014 12:35 pm
- Forum: Advanced Topics
- Topic: cannot create a file when that file exist
- Replies: 4
- Views: 7555
Re: cannot create a file when that file exist
We haven't changed the file creation code for quite some time, have you tried running Open Dental as Administrator? You might have better luck calling us so that we can get connected to the computer and troubleshoot in detail.
- Wed May 28, 2014 2:10 pm
- Forum: Advanced Topics
- Topic: cannot create a file when that file exist
- Replies: 4
- Views: 7555
Re: cannot create a file when that file exist
What version of Open Dental are you using? What clearinghouse are you using?
- Wed May 28, 2014 10:57 am
- Forum: Advanced Topics
- Topic: Conversion from ver 6.4 to ver 13.2
- Replies: 3
- Views: 5447
Re: Conversion from ver 6.4 to ver 13.2
Upgrades are free if you're on support: http://opendental.com/order.html I highly recommend getting back on support if you aren't already because a lot has changed from v6.4 to v13+ We have "one time incident" fee(s) that are quite expensive for users not on support but these do not include software...
- Fri May 16, 2014 11:06 am
- Forum: Main Forum
- Topic: upgrade from version 6.4 to version 13
- Replies: 3
- Views: 4428
Re: upgrade from version 6.4 to version 13
We do things like this all day long. Give us a call and make sure to have an hour or so set aside because this takes a while to do. Also, make sure all workstations have .NET 3.5 and 4 installed.
- Fri May 16, 2014 9:01 am
- Forum: Advanced Topics
- Topic: Conversion from ver 6.4 to ver 13.2
- Replies: 3
- Views: 5447
Re: Conversion from ver 6.4 to ver 13.2
We do upgrades like this every day. There are several steps that need to happen in a very specific order otherwise your upgrade is going to take all day. I'd just set aside a good 3 - 4 hour block where no one will need to use Open Dental at which time you can call us up and we'll help you make the ...
- Thu May 15, 2014 2:08 pm
- Forum: Main Forum
- Topic: Appointments disappearing
- Replies: 4
- Views: 5275
Re: Appointments disappearing
Updating couldn't hurt in my opinion. Our audit trail keeps getting better and better so if it doesn't solve the issue simply by upgrading it will probably be much easier to look at the audit logs and see what is happening or who is manipulating your appointments. However, I did have an office blame...
- Thu May 15, 2014 8:48 am
- Forum: Developers
- Topic: How to add practice logo to Statement, Receipt, Invoice.
- Replies: 9
- Views: 16823
Re: How to add practice logo to Statement, Receipt, Invoice.
I think you might need to do a little more homework before altering our source code by the sounds of things.
http://msdn.microsoft.com/en-us/library ... .110).aspx
http://msdn.microsoft.com/en-us/library ... .110).aspx
- Wed May 14, 2014 12:19 pm
- Forum: Developers
- Topic: How to add practice logo to Statement, Receipt, Invoice.
- Replies: 9
- Views: 16823
Re: How to add practice logo to Statement, Receipt, Invoice.
MigraDocHelper.DrawBitmap() is probably what you want to use in that particular part of the code.
- Wed May 14, 2014 8:08 am
- Forum: Developers
- Topic: How to add practice logo to Statement, Receipt, Invoice.
- Replies: 9
- Views: 16823
Re: How to add practice logo to Statement, Receipt, Invoice.
Ah yes, then you want to get your C# magic on in FormRpStatement.CreateDocument(). That's located in OpenDental > Forms Reports.
- Mon May 12, 2014 9:33 pm
- Forum: Main Forum
- Topic: Weekly or Fortnightly PAYMENT PLANS
- Replies: 6
- Views: 6320
- Mon May 12, 2014 9:31 pm
- Forum: Main Forum
- Topic: Reminder after making appointments SIX MONTHS in future
- Replies: 8
- Views: 7718
Re: Reminder after making appointments SIX MONTHS in future
It's got date range filters. It even has the option to only show all appointments, only recalls, or all but recalls. I'm not sure if that gets it down to "exactly" what you want, but it probably gets you darn close.
- Mon May 12, 2014 9:25 pm
- Forum: Main Forum
- Topic: email template question
- Replies: 1
- Views: 2635
Re: email template question
Generically: not that I'm aware of.
Certain sections: yes, like recalls and billing: http://www.opendental.com/manual/recallsetup.html http://www.opendental.com/manual/billing.html
Certain sections: yes, like recalls and billing: http://www.opendental.com/manual/recallsetup.html http://www.opendental.com/manual/billing.html
- Mon May 12, 2014 9:20 pm
- Forum: Main Forum
- Topic: Biometric Time and attendance System for OD
- Replies: 5
- Views: 10671
Re: Biometric Time and attendance System for OD
I'm pretty sure I saw this on the feature request system just fyi guys. I'd like this feature at HQ. I think it'd be pretty slick to sit down at my workstation and have everything logged in and clocked in by the scan of a card / fingerprint.
If only there were more hours in the day...
If only there were more hours in the day...
- Mon May 12, 2014 9:17 pm
- Forum: Main Forum
- Topic: Setting procedure time units to zero
- Replies: 2
- Views: 3103
Re: Setting procedure time units to zero
You can't have procedure codes set to zero. If you had an appointment with only procedures with lengths of zero on it, it would be a total length of 0 minutes long thus you wouldn't be able to see it on the schedule... If you're curious about the logic of how procedure code times are treated when ad...
- Mon May 12, 2014 9:10 pm
- Forum: Developers
- Topic: How to add practice logo to Statement, Receipt, Invoice.
- Replies: 9
- Views: 16823
Re: How to add practice logo to Statement, Receipt, Invoice.
There's currently a feature request out there to move statements, receipts, and invoices to our sheets framework which would make them completely customizable for all users.
http://www.opendental.com/manual/featurerequests.html
Or are you asking how to do it programmatically?
http://www.opendental.com/manual/featurerequests.html
Or are you asking how to do it programmatically?
- Mon May 12, 2014 2:07 pm
- Forum: Main Forum
- Topic: Inactive medications
- Replies: 5
- Views: 5707
Re: Inactive medications
Right, the patient might still be taking it today (I think this was the reasoning) so it will still be considered active until the stop date has passed. We say this in our manual: If the stop date is prior to today's date, the medication is considered inactive/discontinued. http://opendental.com/man...
- Fri May 09, 2014 9:48 am
- Forum: Advanced Topics
- Topic: Can we query the EOB?
- Replies: 1
- Views: 3992
Re: Can we query the EOB?
We only store it in it's raw format in the etransmessagetext table. Every time you open an 835 within Open Dental we "reprocess" the message in order to display it. This saves us from having to create a complicated db schema.
- Fri May 09, 2014 9:43 am
- Forum: Main Forum
- Topic: Appointment Book Date Display
- Replies: 1
- Views: 2550
Re: Appointment Book Date Display
There should be big bold letters above the calendar representing what day you are looking at. Where are you wanting the date to display on the appointment book itself?
Also, if you hover over any appointment, the bubble will show the current day.
Also, if you hover over any appointment, the bubble will show the current day.
- Thu May 08, 2014 11:52 am
- Forum: Main Forum
- Topic: OD Crashing
- Replies: 2
- Views: 4009
Re: OD Crashing
It means that there is a DateTime value stored within your database that C# cannot understand. Most commonly it happens when a value of "0000-00-00 00:00:00" is in the cell which is a completely valid date to MySQL but an invalid date to C#. We have fix as part of our database maintenance that conve...
- Wed May 07, 2014 10:01 am
- Forum: Main Forum
- Topic: Saving EOP
- Replies: 18
- Views: 19325
Re: Saving EOP
Oh wow, that's a pretty good question. I'm only familiar with how Open Dental digests and displays the results of 835s, not how to indicate to your clearinghouse to send them to us. I heard that some carriers don't support 835s yet which is kind of depressing. I'll ask around here to see if anyone k...
- Tue May 06, 2014 5:11 pm
- Forum: Main Forum
- Topic: OD email Recall issues
- Replies: 15
- Views: 16233
Re: OD email Recall issues
A lot of times email providers will host two different kinds of SSL (or TLS) for SMTP on different ports. Open Dental can usually talk with either, but some seem to throw a tantrum every now and again. You might Google what SSL SMTP ports are available for your email provider and try the other port ...
- Mon May 05, 2014 10:04 am
- Forum: Main Forum
- Topic: undo a delete
- Replies: 2
- Views: 3417
Re: undo a delete
We can help you do that. Give us a call because it's going to require running a custom query that I don't feel comfortable posting on the forums because if misused, it could wreak havoc.
- Mon May 05, 2014 9:58 am
- Forum: Main Forum
- Topic: Irritating Behavior - Default Note
- Replies: 6
- Views: 10076
Re: Irritating Behavior - Default Note
Correct, this was part of our v14.2.9 release: "Procedure edit notes text box was automatically scrolling to the bottom of the note upon load." http://opendentalsoft.com:1942/ODBugTracker/PreviousVersions.aspx We had people complaining that it changed from defaulting to the top of the note to the bo...