Search found 129 matches

by Manny Ramirez
Tue Jun 25, 2019 7:06 pm
Forum: Main Forum
Topic: Using a Canon Camera straight into Open Dental Plugin
Replies: 12
Views: 3696

Re: Using a Canon Camera straight into Open Dental Plugin

I admire this guy. He is always tinkering LoL. That said, why not store the images inside the Imaging software used by the practice. All you need to take intraoral and extraoral images is already there. For me, it makes more sense to store all the image modalities in one location. That way I would k...
by Manny Ramirez
Tue Jun 25, 2019 6:59 pm
Forum: Main Forum
Topic: Patient Dashboard - 19.1 Version
Replies: 5
Views: 1286

Re: Patient Dashboard - 19.1 Version

It would be nice if they would make it responsive instead. That way you can accommodate a wide variety of monitor formats
by Manny Ramirez
Tue Jun 25, 2019 6:52 pm
Forum: Main Forum
Topic: Cyber Security, etc.
Replies: 3
Views: 921

Re: Cyber Security, etc.

Get a commercial grade Firewall, commercial grade Anti-Virus, Business Continuity with Disaster Recovery solution to stores local and cloud images of your server, and a good computer use policy. All of our customers use Watchguard firewalls, our Automated Managed service includes Webroot, automatic ...
by Manny Ramirez
Tue Jun 25, 2019 6:22 pm
Forum: Main Forum
Topic: Insurance reversed payment 6 months after the procedures
Replies: 2
Views: 758

Re: Insurance reversed payment 6 months after the procedures

Can you enter a negative adjustment (Insurance Reimbursement) into the Patient's account?
by Manny Ramirez
Tue May 24, 2016 10:28 pm
Forum: Main Forum
Topic: Stop windows 10 from installing?
Replies: 6
Views: 5970

Re: Stop windows 10 from installing?

Remove Automatic Upgrade to Windows 10 @ECHO OFF If exist "%Temp%\~hukrbjk.reg" ( Attrib -R -S -H "%Temp%\~hukrbjk.reg" del /F /Q "%Temp%\~hukrbjk.reg" If exist "%Temp%\~hukrbjk.reg" ( Echo Could not delete file "%Temp%\~hukrbjk.reg" Pause ) ) > "%Temp%\~hukrbjk.reg" ECHO Windows Registry Editor Ver...
by Manny Ramirez
Thu Mar 24, 2016 8:28 pm
Forum: Main Forum
Topic: Payment appears in report but not in GUI
Replies: 4
Views: 3175

Re: Payment appears in report but not in GUI

...so meanwhile in Salem Oregon is 48 degrees, precipitation is 12%, winds 9 mph
by Manny Ramirez
Thu Jan 28, 2016 4:21 am
Forum: Advanced Topics
Topic: Kiosk tablets and wired network
Replies: 4
Views: 3874

Re: Kiosk tablets and wired network

Why not use a router with two SSIDs. A guests SSID and one for Internal use. That way you can keep them separate. We use a Watchguard and Watchguard AP and tight down security through the firewall policies and works awesome. The Windows keyboard is problematic though. If you use the table as Kiosk. ...
by Manny Ramirez
Thu Nov 05, 2015 4:05 pm
Forum: Advanced Topics
Topic: Sending Alerts when replication breaks
Replies: 3
Views: 2957

Re: Sending Alerts when replication breaks

I read the post. The output of the query goes to the slave monitor and the slave monitor evaluates it. Based on the results it will send the alert. We know the process and we are all aware of what to do. What I would like to create is a script to do what the slave monitor is programmed to do and hav...
by Manny Ramirez
Thu Nov 05, 2015 8:44 am
Forum: Advanced Topics
Topic: Sending Alerts when replication breaks
Replies: 3
Views: 2957

Sending Alerts when replication breaks

My RMM system allows me to create automated tasks and send me alerts. It would be nice if I could create a script, add it the automated tasks, and monitor when replication breaks and send me an alert. I know that there is a query that the replication monitor sends out to the database to check if rep...
by Manny Ramirez
Wed Oct 14, 2015 8:00 pm
Forum: Main Forum
Topic: Dental Imaging Software
Replies: 4
Views: 4034

Re: Dental Imaging Software

Apteryx XV Lite works pretty good with OD
by Manny Ramirez
Wed Oct 14, 2015 7:49 pm
Forum: Main Forum
Topic: impact of ICD 10 on ADA form
Replies: 3
Views: 3434

Re: impact of ICD 10 on ADA form

Maxillo-Facial Surgeons must use ICD10 to submit medical claims. Otherwise, they get denied
by Manny Ramirez
Sun Aug 23, 2015 7:10 am
Forum: Main Forum
Topic: ScanX Imaging software
Replies: 11
Views: 9479

Re: ScanX Imaging software

I think the solutions is pretty simple. Migrate to Apteryx. They can convert the ES images, you can use their Scanx Twain and just brigde to OD. :o
by Manny Ramirez
Sun Aug 23, 2015 6:43 am
Forum: Main Forum
Topic: Pediatric Startup w/ iMac's
Replies: 9
Views: 7494

Re: Pediatric Startup w/ iMac's

This is been a long debated topic for many years. For as long as I've doing IT, I know many business owners love the look and feel of Apple PCs as well as the dependability and security that MacOS provides. That being said, it all comes down to Total Cost of Ownership (TCO) Equipping an office with...
by Manny Ramirez
Sat Aug 22, 2015 1:05 pm
Forum: Main Forum
Topic: Pediatric Startup w/ iMac's
Replies: 9
Views: 7494

Re: Pediatric Startup w/ iMac's

This is been a long debated topic for many years. For as long as I've doing IT, I know many business owners love the look and feel of Apple PCs as well as the dependability and security that MacOS provides. That being said, it all comes down to Total Cost of Ownership (TCO) Equipping an office with ...
by Manny Ramirez
Fri Apr 17, 2015 8:41 pm
Forum: Main Forum
Topic: Invalid Signature on Chart
Replies: 10
Views: 2926

Re: Invalid Signature on Chart

Maybe this can be addressed using Automation. If there was a way to automate a warning if this situation arrises it will be helpful.
by Manny Ramirez
Fri Apr 17, 2015 8:34 pm
Forum: Main Forum
Topic: Assignment of Benefits Confusion
Replies: 9
Views: 7937

Re: Assignment of Benefits Confusion

.... and in the meantime make sure to keep "Assignment of Benefits (Pay Dentist)" just in case :D
by Manny Ramirez
Fri Apr 17, 2015 8:11 pm
Forum: Main Forum
Topic: What Dexis software do I need to work with OD?
Replies: 5
Views: 4455

Re: What Dexis software do I need to work with OD?

The keyword here is " Start-up Practice". In my opinion you should look into the other options that are much more economical than Dexis , and possible , just as good. The Uniray sensor is the same size as the Dexis (1.5), thinner and it come with a better warranty. For Pedo, you will need a size 1 n...
by Manny Ramirez
Thu Mar 05, 2015 7:22 pm
Forum: Main Forum
Topic: DentalXchange question
Replies: 18
Views: 20509

Re: DentalXchange question

In Puerto Rico, this feature has been working for a few years already. OD is now semi-automatic down there ,and , works like the documentation says. The clearing house name is Inmediata. They are local in the island. So my question is, why is this such a big shore here in the States ? I called Claim...
by Manny Ramirez
Thu Feb 19, 2015 6:29 pm
Forum: Main Forum
Topic: Insurance Payment Rentention
Replies: 2
Views: 857

Re: Insurance Payment Rentention

Maybe the accounting tool in the Manage module can be used for this. Create a retained income for all the different carriers
by Manny Ramirez
Wed Feb 18, 2015 7:10 pm
Forum: Main Forum
Topic: Insurance Payment Rentention
Replies: 2
Views: 857

Insurance Payment Rentention

In Puerto Rico, there is a retention for every check that is sent to the doctors in the EoBs , and sent to the tax man ( I assume ). In OD, there isn't a field where these retained amounts can be entered when reconciling a check. Is there any other way that these retained amounts can be enter so a r...
by Manny Ramirez
Wed Feb 18, 2015 5:21 am
Forum: Main Forum
Topic: claim status
Replies: 4
Views: 1376

Re: claim status

This office has its work cut out. This is like the office managers who print every e-mail just to CYA!
by Manny Ramirez
Sat Jan 03, 2015 7:29 pm
Forum: Main Forum
Topic: Missed and cancelled appointment codes
Replies: 4
Views: 1506

Re: Missed and cancelled appointment codes

I guess that they would have to add the additional Action to the Automation process for Complete Procedure Trigger. Feature request :)
by Manny Ramirez
Mon Sep 01, 2014 2:27 pm
Forum: Main Forum
Topic: Schick 33 sensors
Replies: 7
Views: 5754

Re: Schick 33 sensors

I have the Schick 33 elite and use the Patterson imaging software. Image quality is almost as good as it gets, the filters they use are incredible. Bad news is patterson imaging crashes at least once per day on a workstation requiring a reboot. Tech support will blame everything but their software,...
by Manny Ramirez
Sat Aug 30, 2014 7:56 am
Forum: Main Forum
Topic: Open Dental is getting social
Replies: 9
Views: 2847

Re: Open Dental is getting social

Might as well, you should start Twittering :)
by Manny Ramirez
Sat Aug 30, 2014 7:49 am
Forum: Main Forum
Topic: EHR Consultants
Replies: 1
Views: 614

Re: EHR Consultants

by Manny Ramirez
Tue May 27, 2014 6:54 pm
Forum: Main Forum
Topic: migrating from R4
Replies: 2
Views: 1721

Re: migrating from R4

Never heard of it in America but after looking at some pictures of it on the Internet. It looks like a lighter version of Carestream Practiceworks or Softdent. I am sure that if you download a trial version of OD, you maybe able to use the Kodak (Trophy bridge) and modify the path to the executable ...
by Manny Ramirez
Fri May 16, 2014 7:45 am
Forum: Main Forum
Topic: Appointments disappearing
Replies: 4
Views: 1317

Re: Appointments disappearing

How about creating a Recall type that says 5 Months Reminder and make the interval 5 Months instead ?
by Manny Ramirez
Thu May 15, 2014 4:13 am
Forum: Main Forum
Topic: Saving EOP
Replies: 18
Views: 5999

Re: Saving EOP

Ducklink Screen Capture works good and also free. It even lets you scroll the whole window just in case the content is really long.
by Manny Ramirez
Thu May 15, 2014 4:00 am
Forum: Main Forum
Topic: Reminder after making appointments SIX MONTHS in future
Replies: 8
Views: 2043

Re: Reminder after making appointments SIX MONTHS in future

We have a Note column in the Appointment module for this purpose. If we need to be reminded in the future for an even , such as the above , we would write a reminder in the Note column and we get reminded for things to do on that day. I hope this helps
by Manny Ramirez
Mon Mar 24, 2014 8:53 pm
Forum: Advanced Topics
Topic: Panda Perio
Replies: 12
Views: 11884

Re: Panda Perio

jsalmon how did it go with Panda Perio ?
by Manny Ramirez
Mon Mar 24, 2014 8:49 pm
Forum: Main Forum
Topic: DEXCAM3 with Open Dental
Replies: 10
Views: 9281

Re: DEXCAM3 with Open Dental

Or go with Apteryx :D
by Manny Ramirez
Mon Mar 24, 2014 8:44 pm
Forum: Main Forum
Topic: Strange behavior Dexis & OD & Outlook in Win8
Replies: 10
Views: 2521

Re: Strange behavior Dexis & OD & Outlook in Win8

Well Dexis 10 is the first attempt to go SQL. Version 8 still filed based. Version 10 has an IPAD application and plays nicer with Windows 8 and I am sure that are planing Macos compatibility. I also tested the USB connectivity via Remote Desktop Services and it works flawlessly. Over all this versi...
by Manny Ramirez
Thu Mar 13, 2014 8:41 pm
Forum: Main Forum
Topic: Strange behavior Dexis & OD & Outlook in Win8
Replies: 10
Views: 2521

Re: Strange behavior Dexis & OD & Outlook in Win8

Next time, run Task Manager. Kill the running Outlook.exe process :)
by Manny Ramirez
Mon Mar 03, 2014 8:18 pm
Forum: Main Forum
Topic: data base
Replies: 1
Views: 727

Re: data base

You answer is here: http://www.opendental.com/manual/clinics.html. You can use a cloud-based solutions but you need to know its implications and a good IT guy. There are different solutions out there such as Citrix and Windows Terminal Services
by Manny Ramirez
Mon Mar 03, 2014 8:12 pm
Forum: Main Forum
Topic: Web Forms - what to do after patient hits submit
Replies: 2
Views: 939

Re: Web Forms - what to do after patient hits submit

When the forms are submitted they go to a secure site. You can read more about here: http://www.opendental.com/manual/webforms.html.
by Manny Ramirez
Wed Feb 12, 2014 7:20 pm
Forum: Advanced Topics
Topic: Panda Perio
Replies: 12
Views: 11884

Re: Panda Perio

J , I got the OK from Ann (Panda Perio VP) her email is annes@pandaperio.com. I hope this helps
by Manny Ramirez
Wed Feb 12, 2014 7:06 pm
Forum: Main Forum
Topic: Deleted image folder contents
Replies: 5
Views: 1371

Re: Deleted image folder contents

check your folder permissions. Take ownership of the folder and make sure you share the folder accordingly. good luck
by Manny Ramirez
Wed Feb 12, 2014 6:46 pm
Forum: Advanced Topics
Topic: Panda Perio
Replies: 12
Views: 11884

Re: Panda Perio

I think I can accommodate that ... :) I maybe even be able to get you in touch with them
by Manny Ramirez
Tue Feb 11, 2014 10:08 pm
Forum: Main Forum
Topic: XDR for backup purposes
Replies: 5
Views: 1663

Re: XDR for backup purposes

... or you can image your hard drive and restore to a VM :)
by Manny Ramirez
Tue Feb 11, 2014 9:41 pm
Forum: Advanced Topics
Topic: Panda Perio
Replies: 12
Views: 11884

Panda Perio

Is there a plan to create a link ? Great Perio Charting Program
by Manny Ramirez
Thu Aug 29, 2013 6:01 pm
Forum: Advanced Topics
Topic: Exporting Wiki Pages
Replies: 3
Views: 3362

Re: Exporting Wiki Pages

Doctor, Bonilla thank you for the feedback. I will make it part of all my implementations. I was thinking more along the lines of making a WIKI in Spanish and pass it to all doctors in PR and their staff. Cutting and pasting is fine but when you have a few pages to copy and paste it can be time cons...
by Manny Ramirez
Wed Aug 21, 2013 9:16 pm
Forum: Advanced Topics
Topic: Exporting Wiki Pages
Replies: 3
Views: 3362

Exporting Wiki Pages

Are there any plans of being able to export Wiki Pages ? It would be nice to be able to import and export Wiki Pages and share them.
by Manny Ramirez
Mon Aug 19, 2013 10:21 pm
Forum: Main Forum
Topic: Windows Server 2008R2 Backup Question
Replies: 3
Views: 1111

Re: Windows Server 2008R2 Backup Question

I guess you can always back up to a virtual disk. Ask your IT guy about Windows 2008 P2V migration. This will allow you to backup an entire systems to a virtual hard drive and then restore it to a virtual machine in your home server. You can keep multiple copies. That way you can always restore back...
by Manny Ramirez
Mon Aug 19, 2013 10:03 pm
Forum: Main Forum
Topic: DirectX 11 & Video Card
Replies: 18
Views: 13065

Re: DirectX 11 & Video Card

I've seen this issue quite a few times and I end up using OpenGL and use Hardware acceleration. Select one of the option and the 3D chart works like a charm. I suspect that if you don't have enough dedicated Video RAM you will see this issue
by Manny Ramirez
Mon Aug 19, 2013 9:53 pm
Forum: Main Forum
Topic: Problem areas
Replies: 2
Views: 1038

Re: Problem areas

I think the biggest issue OD has is that you don't have to pay thousand of dollars to obtain quality software. Another issue I see is that a lot of doctors feel intimidated by technology and since OD has a lot to offer in terms of integration with the web and converting a practice into a paperless o...
by Manny Ramirez
Mon Aug 19, 2013 9:04 pm
Forum: Main Forum
Topic: New for Open Dental
Replies: 2
Views: 934

Re: New for Open Dental

Larisa, Open Dental is quite capable of managing your entire office an then some. It is a complete practice management system that has been created from scratch for dentists of all kind (well almost) . It's feature rich and it continues to improve with every version. I can confidently tell you that ...
by Manny Ramirez
Mon Aug 19, 2013 8:24 pm
Forum: Main Forum
Topic: Conversion issues, should I start from scratch ?
Replies: 3
Views: 1117

Re: Conversion issues, should I start from scratch ?

I think you've already answered your own question. Here are three things I think you've heard of before in IT: KISS (Keep it simple stupid) If in doubt throw it out Garbage in Garbage out Keep the old system. Learn OD and start from scratch. That way you will have a clean system PD: By the way, OD d...
by Manny Ramirez
Wed Aug 14, 2013 8:04 pm
Forum: Main Forum
Topic: Recall
Replies: 2
Views: 825

Re: RECALL

You can run a quick OD backup before you do your recalls from within the Manage module that doesn't include the OD Images - so it goes faster- and then run your process. If you run out of ink of something, just restore your database and do it all over again. Of course, make sure you have plenty of I...
by Manny Ramirez
Thu Aug 01, 2013 7:38 am
Forum: Main Forum
Topic: Unhandled exception error
Replies: 5
Views: 4604

Re: Unhandled exception error

Sounds like .net framework. If this is machine specific, try re-installing the .net framework. Use the .net framework cleanup utility available from MS downloads page. Enable .netframwork 3.5 install 4.0 and give it a try. Keep us posted.
by Manny Ramirez
Wed Jul 31, 2013 9:47 pm
Forum: Main Forum
Topic: RAID 0 or 1
Replies: 8
Views: 3097

Re: RAID 0 or 1

That is because RAID 1 is supposed to run even if you have one disk. You little box should have a way to connect to a monitor. Pay attention to your BIOS. It should have a utility which will allow you to get in to your RAID controller and do some RAID management. From there you can see how your RAID...
by Manny Ramirez
Wed Jul 31, 2013 9:38 pm
Forum: Advanced Topics
Topic: virtualbox question
Replies: 23
Views: 12570

Re: virtualbox question

Why don't you guys just install Cobian Backup in your VM ? Cobian has all the tools you need to stop and start the database. You can automate the whole process :) In regards to VM disaster recovery plan. Just stop the machine. Copy the files of your VM to an external drive. If the VM gets corrupted ...
by Manny Ramirez
Wed Jul 31, 2013 9:20 pm
Forum: Main Forum
Topic: Unhandled exception error
Replies: 5
Views: 4604

Re: Unhandled exception error

Stop the database manually (Windows Services) Rename your database to something like OpenDentalBK and OpendentImagesBK. Copy and paste the Opendental and OpendentImages folders from your latest backup to their default location ( or wherever you installed them) and start the data base again. Give tha...
by Manny Ramirez
Wed Jul 31, 2013 8:25 pm
Forum: Main Forum
Topic: One insurance plan with different fees
Replies: 5
Views: 1232

Re: One insurance plan with different fees

Yes indeed, haven't thought of that. But I think the initial post is in regards to different providers getting paid the specialist PPO. I guess that defining the insurance as PPO percentage will do the trick. When sending the claim one have to make sure that you send the correct billing and treating...
by Manny Ramirez
Wed Jul 31, 2013 6:39 pm
Forum: Main Forum
Topic: One insurance plan with different fees
Replies: 5
Views: 1232

Re: One insurance plan with different fees

Something that comes to mind is setting up a different database for each provider, each database can have a different set of fee schedules.
by Manny Ramirez
Fri Jul 26, 2013 11:48 pm
Forum: Main Forum
Topic: Unlimited custom reports in OD with Python
Replies: 7
Views: 2075

Re: Unlimited custom reports in OD with Python

Gr8 post. It believe it belongs in the Advanced Topic Section though! Tested and it worked fine. I setup an Environment Variable path in Windows for Python. Created a folder in my Desktop and named it Daily-Sheet (it can be whatever you want). That way is easy to find the text (or csv) file and exec...
by Manny Ramirez
Fri Jul 26, 2013 11:20 pm
Forum: Main Forum
Topic: RAID 0 or 1
Replies: 8
Views: 3097

Re: RAID 0 or 1

Why not RAID 10 or RAID 5 ? You can use the Dell Manager Utility to send you messages when one of of the Hard Drives fails. Get SAS 15K hot swappable HD if you can afford it
by Manny Ramirez
Wed Jul 24, 2013 10:47 pm
Forum: Main Forum
Topic: printer problems
Replies: 12
Views: 2753

Re: printer problems

Is this machine specific? That looks like a .net framework error. If your problem is computer specific then I would suggest removing it and re-installing it. Use the .net framework tool cleanup. It will make your life a lot easier.
by Manny Ramirez
Tue Jul 23, 2013 9:34 pm
Forum: Main Forum
Topic: Using OD in European Union
Replies: 2
Views: 866

Re: Using OD in European Union

If you are a developer you should understand the freedom and limitation of Open Source software :shock:
by Manny Ramirez
Tue Jul 23, 2013 9:10 pm
Forum: Main Forum
Topic: ScanX Advice Needed
Replies: 6
Views: 5306

Re: ScanX Advice Needed

All hopes are not completely lost. You may be able to use VixWinBase41 bridge. Here is the link my friend. Good luck :D
http://www.opendental.com/manual/bridge ... ase41.html
by Manny Ramirez
Mon Jul 15, 2013 9:29 pm
Forum: Main Forum
Topic: Patient check-in
Replies: 5
Views: 1624

Re: Patient check-in

Create nice looking sheets, Create a nice looking web site. Upload sheet to the OD web server. Copy links to your site. Can be used with IPAD, Windows Tablets and even SmartPhones. Create an email template for new patient in OD and add the link to your forms in your site. That way, if they don't fil...
by Manny Ramirez
Mon Jul 15, 2013 12:01 pm
Forum: Main Forum
Topic: iPad App
Replies: 4
Views: 1868

Re: iPad App

Why reinvent the wheel ? Just use a Windows Tablet and install OD :)
by Manny Ramirez
Fri Jul 05, 2013 8:13 am
Forum: Advanced Topics
Topic: Customizing RX form for two different Providers
Replies: 1
Views: 2188

Customizing RX form for two different Providers

Scenario: Office has two providers with different Licensing information. Office wants to create a custom sheet so that when printing RX it prints the correct info based on selected Provider when printing the RX. Problem: When customizing the internal RX sheet, the Output Text feilds for National Pro...
by Manny Ramirez
Fri Jul 05, 2013 7:09 am
Forum: Main Forum
Topic: Automate OD backups via VPN to home NAS
Replies: 6
Views: 1502

Re: Automate OD backups via VPN to home NAS

I wouldn't use this as a long term solution. You maybe better off using an SFTP server to transfer or upload files. You can try Filezilla FTP server for this purpose. In none technical terms, a VPN connection adds overhead to your data transmission because it has to encrypt the connection as well as...
by Manny Ramirez
Tue Jun 18, 2013 8:01 pm
Forum: Main Forum
Topic: Switching from ATT to Comcast VoIP Phoneline
Replies: 2
Views: 2462

Re: Switching from ATT to Comcast VoIP Phoneline

Although this is not a VOIP Forum I am going to shed some light on the subject. Comcast VOIP is not a full VOIP implementation sort of speak. They will bring a router; called a VOIP Gateway; (similar to your Internet router) that will covert VOIP signal back to analogue lines so you can hook it up t...
by Manny Ramirez
Thu May 23, 2013 8:13 pm
Forum: Main Forum
Topic: Organizing Patient Notes
Replies: 5
Views: 1848

Re: Organizing Patient Notes

1 > Click Setup > Patient Field Definitions 2 > Add (Factoids or whatever name you want) and click close 3> Click Setup > Display Fields > DoubleClick "ChartPatientInformation" 4 > Select "Patient Information" from the right pane and add it the Field Showing pane on the left (use directional arrows ...
by Manny Ramirez
Thu May 23, 2013 7:37 pm
Forum: Main Forum
Topic: Wiki
Replies: 10
Views: 7134

Re: Wiki

The trial version is 12.4.45. You need version 13.1
by Manny Ramirez
Sat May 11, 2013 7:42 pm
Forum: Main Forum
Topic: Web Forms
Replies: 13
Views: 3636

Re: Web Forms

Is there a way to automatically have OD do the following ? After the initial registration, on return visits, OD warns the patients when a form needs to be updated, and will automatically present a new fill out form. That way the staff doesn't have to review past forms and prepare new ones to be sign...
by Manny Ramirez
Tue May 07, 2013 12:12 pm
Forum: Main Forum
Topic: Appointment Search Button
Replies: 1
Views: 704

Appointment Search Button

Make an appointmet, add procedure. Appointment goes to Pinbard. Click on on the Search button but no results show up in the "Search For Opening" fields. Any ideas how to fix it ?
by Manny Ramirez
Wed Apr 24, 2013 6:39 pm
Forum: Advanced Topics
Topic: Problem with Dexis Program Link & Win 7
Replies: 20
Views: 15914

Re: Problem with Dexis Program Link & Win 7

Dexis 10 now uses a SQL database. It also integrates 3D scanners from i-CAT, Gendex, Instrumentarium, and Soredex, allowing users to manage patient data and 3D images directly from within the Dexis application.
by Manny Ramirez
Wed Apr 24, 2013 6:28 pm
Forum: Advanced Topics
Topic: Automated recall System
Replies: 8
Views: 7507

Re: Automated recall System

Take a look at AppointMaster. They work fine with Open Dental
by Manny Ramirez
Sat Apr 20, 2013 6:39 pm
Forum: Main Forum
Topic: Treatment Presentation / Patient Education Systems
Replies: 14
Views: 10076

Re: Treatment Presentation / Patient Education Systems

In my humble opinion, I think that although OD is an excellent DPMS, It was not designed with PED in mind. I also agree that nothing beats the personal touch. I think that an office that sets the tone from the beginning, it is planning a seed in the patient's mind for better oral health care. Now th...
by Manny Ramirez
Fri Apr 12, 2013 10:38 pm
Forum: Main Forum
Topic: 12.4.54 takes so long to load up
Replies: 19
Views: 5176

Re: 12.4.54 takes so long to load up

What is the Windows event viewer saying ? Are there any errors that might indicate "Application Hanging " ? Also something in regards to switches and routers. The fact that they running fast does not mean that they aren't faulty. You said that it was after the upgrade. Is there a way you can install...
by Manny Ramirez
Fri Apr 12, 2013 9:39 pm
Forum: Main Forum
Topic: Eaglesoft Integration Questions - XDR, Sopro, ICON
Replies: 4
Views: 3467

Re: Eaglesoft Integration Questions - XDR, Sopro, ICON

Maybe this is a good time for you guys to upgrade from Eaglesoft to Open Dental :mrgreen: . You might be able to use the Image module in OD and use the twain driver from XDR to take X-ray. Eaglesoft Image module is not cheap ! Once in OD I am sure Justin can figure a way to make work :D
by Manny Ramirez
Fri Apr 12, 2013 9:21 pm
Forum: Advanced Topics
Topic: Problem with Dexis Program Link & Win 7
Replies: 20
Views: 15914

Re: Problem with Dexis Program Link & Win 7

You are probably better off using version 10 which uses SQL database instead. Is this problem happening in one computer or the whole networks ? Can you try running in Safe Mode with Networking ? There's probably a process stopping from working as it should. What is the Windows Even Viewer saying ?
by Manny Ramirez
Thu Apr 11, 2013 5:51 am
Forum: Main Forum
Topic: 12.4.54 takes so long to load up
Replies: 19
Views: 5176

Re: 12.4.54 takes so long to load up

How old is your network switch ? Do you have a spare switch you can test ? Sometime those suckers are traitors ?
by Manny Ramirez
Wed Apr 10, 2013 9:22 pm
Forum: Main Forum
Topic: 12.4.54 takes so long to load up
Replies: 19
Views: 5176

Re: 12.4.54 takes so long to load up

You said your pcs are new. I assume that you are using Windows 7 Pro ( I hope :D ) and what about your server ? What OS are your running ? I found out that Dentrix G5 recommends turning off IPV6 and the Link Layer Topology Protocol in your network adapter. The Link Layer Topology is very chatty and ...
by Manny Ramirez
Wed Feb 13, 2013 10:57 pm
Forum: Advanced Topics
Topic: MySQL
Replies: 8
Views: 5955

Re: MySQL

Hey Jordan, have you looked into the Amazon EC2 services? That is essentially a server on the cloud. I have a Micro Instanace running 24/7 and pay about $9 a month. I use it as a backup to my remote support systems. Of course to run OD, a bigger instant is needed. More RAM and storage etc. The quest...
by Manny Ramirez
Mon Feb 04, 2013 8:16 pm
Forum: Main Forum
Topic: Free SMS Texting with Google Voice in OD
Replies: 31
Views: 27928

Re: Free SMS Texting with Google Voice in OD

Interesting, how does Gmail know what user and name and password to use for your account ?
by Manny Ramirez
Mon Feb 04, 2013 7:20 pm
Forum: Advanced Topics
Topic: Problems sending email
Replies: 2
Views: 2800

Re: Problems sending email

Build 12.3.31.0. I run an update and saw a new build 12.3.37. I am going to run it to see if it problem gets fixed
by Manny Ramirez
Fri Feb 01, 2013 8:18 pm
Forum: Advanced Topics
Topic: Problems sending email
Replies: 2
Views: 2800

Problems sending email

Doctor created new Gmail account and configured OD with the credential as per OD instructions. Used port 465 and SSL. When sending an email from OD. We get "failed sending mail". I also tried using no SSL and port 25 and of course same problems. I was able to use the credential by going straight to ...
by Manny Ramirez
Mon Dec 03, 2012 6:33 pm
Forum: Main Forum
Topic: UB04 Background Image
Replies: 2
Views: 730

Re: UB04 Background Image

Yep, that will do it. I don't why the manual doesn't say like that. Thanks for the follow up.
by Manny Ramirez
Mon Dec 03, 2012 11:24 am
Forum: Main Forum
Topic: UB04 Background Image
Replies: 2
Views: 730

UB04 Background Image

I want to add a background image to the UB04 form. I downloaded the image from Open Dental. When I goto the Claimform setup window, I double click the UB04 form and I see that is the first item but it says that the image is missing. I placed it as indicated in the manual but still can't see it. What...
by Manny Ramirez
Mon Nov 12, 2012 9:16 pm
Forum: Main Forum
Topic: Need Networking HELP..
Replies: 35
Views: 8537

Re: Need Networking HELP..

Dell server T110. Dual core 4GB RAM 1TB RAID 1. Windows 2008 R2. Trendnet 24 port switch. Lenovo All In One Workstations all running Win7 Pro. Never had issues. You mentioned at first that you used to have a wireless network. Make sure you disable the wireless interface. Disable UAC in Windows 7 sta...
by Manny Ramirez
Sat Sep 29, 2012 9:18 am
Forum: Main Forum
Topic: Scan X-Ray directly to OD?
Replies: 4
Views: 3436

Re: Scan X-Ray directly to OD?

Possible answer to your question:

Apteryx ScanX Twain Driver (Instructions > http://www.apteryx.com/uploads/scanx-tw ... rguide.pdf)

You should be able to use the Imaging module and choose the Apteryx twain driver as a scanner.

If you do use it, please keep me posted

Sharing is caring!
by Manny Ramirez
Tue Aug 21, 2012 8:06 pm
Forum: Advanced Topics
Topic: Fee Schedule MYSQL Table
Replies: 2
Views: 2613

Fee Schedule MYSQL Table

A doctor has my same fee schedules. I would like to copy the fee without having to export and import each and every schedule.
Question? What file can I copy inside his database to import into mine ?
by Manny Ramirez
Mon Aug 20, 2012 4:33 pm
Forum: Main Forum
Topic: Email letter to referral dentist
Replies: 4
Views: 3626

Re: Email letter to referral dentist

You can either start one from scratch or use the internal Referral Slip included with OD. If you use the sample Referral slip, you will have a pretty good understanding of what kind of information the fields contain and look like. After copying the internal Referral slip, you may add a signature fie...
by Manny Ramirez
Sun Aug 19, 2012 7:57 am
Forum: Main Forum
Topic: Fee Schedule Types
Replies: 2
Views: 809

Fee Schedule Types

How do I change a Fee Schedule type after it has been created ? To go from Standard to Copay let's say
by Manny Ramirez
Sun Jul 29, 2012 6:50 am
Forum: Main Forum
Topic: Inquiries on insurance
Replies: 6
Views: 1293

Re: Inquiries on insurance

I have a quick question about this subject. If the insurance does not cover a particular procedure. Can the office charge the regular office fee instead? Is the doctor still obligated to contracted fee ? I wander how this is being handled by other dentists
by Manny Ramirez
Tue Jul 24, 2012 9:42 am
Forum: Main Forum
Topic: Vixwin bridge
Replies: 36
Views: 1955532

Re: Vixwin bridge

bfinch383: Partitioning a hard drive, is the technical term used to discribe the process of splitting a a single hard drive into several pieces. Typically, you partition a hard drive into two pieces so you can use one partition for your OS installation and one for your data. I like doing this becaus...
by Manny Ramirez
Mon Jul 23, 2012 4:13 pm
Forum: Main Forum
Topic: Vixwin bridge
Replies: 36
Views: 1955532

Re: Vixwin bridge

bfinch383: I've used Cobian Backup with a good degree of success. For offices with a budge, this program along with a couple of External USB hard drives can help them save both, data and money. Cobian Backup is FREE. Of course, your disaster recovery plan should include an outside backup solution st...
by Manny Ramirez
Fri Jul 20, 2012 1:26 am
Forum: Main Forum
Topic: Open Dental Cluster (dual servers)!
Replies: 22
Views: 19627

Re: Open Dental Cluster (dual servers)!

Microsoft Hyper V 2008 R2 includes live migration, fail-over clustering and shared cluster volume for free. You can download a copy of Hyper-V hypervisor from the Microsoft web site and install it bear metal if you prefer. Of course, you must have the right hardware and network infrastructure to sup...
by Manny Ramirez
Thu Jul 19, 2012 10:57 pm
Forum: Main Forum
Topic: Vixwin bridge
Replies: 36
Views: 1955532

Re: Vixwin bridge

Jordan, I've had this scenario happened to me before. It has nothing to do with OD. It has to do with Permission at the share level in VixWin. When you configure Vixwin in bridge mode. It creates two files. One called Unassigned and the other called VxImages. If for some reason when they configured ...
by Manny Ramirez
Thu Jul 19, 2012 8:43 pm
Forum: Advanced Topics
Topic: The NEW Metro Interface
Replies: 13
Views: 9112

The NEW Metro Interface

I installed OD in Windows 8 Release Preview. I got this weird feeling that for some reason this is going to be a Windows Vista part two series. Although, the installation process was pretty much the same. The Tile -as called by Microsoft" showed with a very tiny icon of OD in the Start screen. When ...
by Manny Ramirez
Thu Jul 19, 2012 8:00 pm
Forum: Advanced Topics
Topic: Active Directory Integration
Replies: 3
Views: 3295

Re: Active Directory Integration

I see your point. The feature you are talking about is part of MS Windows 7. http://windows.microsoft.com/en-us/windows7/Switch-users-without-logging-off I guess that I am looking at it from a system administrator point of view. For offices without an IT tech it maybe hard to achieve since they woul...
by Manny Ramirez
Thu Jul 19, 2012 7:40 pm
Forum: Main Forum
Topic: Multiple Locations
Replies: 10
Views: 13449

Re: Multiple Locations

The Easy Print feature in 2008 R2 can be buggy sometimes. I found out that still have to map drivers and printer like in the old days. By far the best solution is to use TSPrint from Terminal Works. It will save you a lot of frustration and time :D

Sharing is caring !
by Manny Ramirez
Thu Jul 19, 2012 7:32 pm
Forum: Main Forum
Topic: Text Messages via CallFire
Replies: 30
Views: 8030

Re: Text Messages via CallFire

I have used AppointMaster. http://www.appointmaster.com. It works with OD. All the things you said plus they can also customize a page with your logo so patients can request an appointment online at any time right from your web site. The online appointment can be customized according to provider's a...
by Manny Ramirez
Thu Jul 19, 2012 7:05 pm
Forum: Main Forum
Topic: Dental Intraoral Camera - Capture Button Installer OUTDATED
Replies: 26
Views: 18776

Re: A great E-Bay Camera

How do you get the freeze and capture button to work inside Dexis and Vixwin ? So far the only way I can make it work is using their cheap software.
If you are bridging to an Imaging software and can make it work with the ones you mentioned, there is no need to use OD Imaging

Sharing is caring !
by Manny Ramirez
Mon Jun 18, 2012 10:10 pm
Forum: Advanced Topics
Topic: Active Directory Integration
Replies: 3
Views: 3295

Active Directory Integration

Is there a way to create users in MS Windows ADS users and computers and synch them or create OD users ? That would be a nice feature to simplify management and security.
by Manny Ramirez
Mon Jun 18, 2012 10:00 pm
Forum: Main Forum
Topic: Inputting Insurance Fee Schedules
Replies: 10
Views: 2200

Re: Inputting Insurance Fee Schedules

What does the "10 Key" entry mean ? :oops:
by Manny Ramirez
Fri Jun 08, 2012 8:26 pm
Forum: Advanced Topics
Topic: Web version progress
Replies: 22
Views: 14675

Re: Web version progress

How is the progress on this project? Are you close to beta release ?
by Manny Ramirez
Fri Jun 08, 2012 8:19 pm
Forum: Advanced Topics
Topic: Thin Client from remote server location for 3 offices
Replies: 7
Views: 5558

Re: Thin Client from remote server location for 3 offices

Yes indeed, either a Citrix or Terminal Server are the best option. Microsoft RRAS has some VPN capabilites as well. Jordan, question. I used Dental Vision once. I remember seeing a logon screen with a list of offices where you could pick one. Is there a feature like that in OD? I was also able to m...
by Manny Ramirez
Fri Jun 08, 2012 7:45 pm
Forum: Main Forum
Topic: Ortho treatment payment
Replies: 4
Views: 1417

Ortho treatment payment

Discritption: Insurance plan covers half of ortho treatment. Insurance send partial payments every months.
Question: How to enter monthly payments so it discounts it of the principal owed by the insurance coverage and show remaining balance ?

Sharing is caring !
by Manny Ramirez
Mon May 14, 2012 11:52 am
Forum: Main Forum
Topic: Online appointment booking
Replies: 1
Views: 802

Re: Online appointment booking

I use Appointmaster. They have the feature you are looking for

Cheers!
by Manny Ramirez
Fri May 04, 2012 5:58 pm
Forum: Main Forum
Topic: Progress Notes of a patient shows other patients info
Replies: 5
Views: 1131

Re: Progress Notes of a patient shows other patients info

Jordan, good catch. Now that you have a good mental picture :D . The answer to your question is yes. This was a data migration. The version is 12.1.14 . No this is USA. No there is no 3rd party. Lastly, is there something that can be done to verify that this doesn't happen again ? Thanks for your ob...
by Manny Ramirez
Wed May 02, 2012 8:51 pm
Forum: Main Forum
Topic: Progress Notes of a patient shows other patients info
Replies: 5
Views: 1131

Re: Progress Notes of a patient shows other patients info

The latter sounds more like it. I checked to see if there were any additional family member but he is all by himself.
by Manny Ramirez
Wed May 02, 2012 2:49 pm
Forum: Main Forum
Topic: Progress Notes of a patient shows other patients info
Replies: 5
Views: 1131

Progress Notes of a patient shows other patients info

Problem: Progress note in the Chart module of a patient show the progress note of other patients. See picture below: I run an Audit trail and I also noticed that from any workstation on the network the same patient was selected: See picture below: I also noticed that the Patient Account Comlog have ...
by Manny Ramirez
Thu Apr 19, 2012 3:54 pm
Forum: Main Forum
Topic: Crap! Server Motherboard(?) Crashed and Burned
Replies: 10
Views: 2212

Re: Crap! Server Motherboard(?) Crashed and Burned

I don't know about Cliniview but certain proprietary dental software get tied to the NIC of the computer (which nowadays is part of the motherboard). XDR is one of them. You can clone it all you want and put it into an identical computer, it still won't play nice. When you call in to reactivate, yo...
by Manny Ramirez
Wed Apr 18, 2012 2:39 pm
Forum: Main Forum
Topic: Crap! Server Motherboard(?) Crashed and Burned
Replies: 10
Views: 2212

Re: Crap! Server Motherboard(?) Crashed and Burned

Buy an identical spare computer at Ebay, clone your existing sata disk and and dump it into the hard drive of the spare computer. that way if they computer dies again just restore the data and dump it in the correct path into the spare PC :D By doing this all your settings and applications will be b...
by Manny Ramirez
Thu Apr 12, 2012 4:49 pm
Forum: Main Forum
Topic: Automatically selecting OD Host
Replies: 1
Views: 635

Automatically selecting OD Host

I though I had seen an article that demonstrated how to configure the OD shortcut on the workstations to select the correct OD host? If so, can we also specify the correct database?
I've been thinking about creating a script to automatically install OD

Sharing is caring!
by Manny Ramirez
Wed Apr 11, 2012 8:50 am
Forum: Main Forum
Topic: use Synology NAS to host open dental database as spare
Replies: 11
Views: 10381

Re: use Synology NAS to host open dental database as spare

The ISCSI protocol is used by most professinal storage company an it is slowly replacing expesive Fiber Channel technology. I had no network degradation in my test environment . I used a separte VLAN in between the NAS and the Windows ISCSI intiator.That way I know for sure that the only devices com...
by Manny Ramirez
Wed Apr 04, 2012 8:50 pm
Forum: Main Forum
Topic: QuickBooks Integration Version 12.1
Replies: 11
Views: 10563

Re: QuickBooks Integration Version 12.1

.. umm I think you can still install QB in the front desk computer. You said you have 3 concurrent user, which means you can have installed in 4 machines but only 3 can access the data at the same time. You probably also have the Pro Version if you have Payroll. If you don't feel like installating i...
by Manny Ramirez
Wed Apr 04, 2012 8:22 pm
Forum: Main Forum
Topic: use Synology NAS to host open dental database as spare
Replies: 11
Views: 10381

Re: use Synology NAS to host open dental database as spare

Update: I tested the QNAP TS-439 Pro II+ Turbo NAS. Worked like a charm. Installed four 2TB Seagate Constallation SATA drive ( in a RAID 5 array) I used the ISCSI intiator in Windows 7, created a ISCSI target, added a 1 TB LUN and then mounted the LUN (Volume) locally to the Windws 7 machine and gav...
by Manny Ramirez
Wed Apr 04, 2012 7:09 pm
Forum: Main Forum
Topic: Shutdown All Opendental
Replies: 10
Views: 1826

Re: Shutdown All Opendental

What version of Windows are you using? Take advantage of VSS to make sure your backup all files. You can use Cobian Backups and enable VSS. In regards to the HIPAA issue, it looks like all your problems can be solve by adding a local policy to each computer and program it to go on screen saver and t...
by Manny Ramirez
Wed Apr 04, 2012 6:30 pm
Forum: Main Forum
Topic: Customizing OD before final conversion
Replies: 3
Views: 826

Re: Customizing OD before final conversion

Wondering then if it is possible to create a model DB and start from there instead of a blank one
by Manny Ramirez
Thu Mar 29, 2012 4:58 pm
Forum: Main Forum
Topic: Customizing OD before final conversion
Replies: 3
Views: 826

Customizing OD before final conversion

Is it possible to customize OD before performing a final conversion and keep the changes already made in the trial conversion ? Doctor has bought the OD license and has paid for the conversion. He wanted to enter all the details before going live. Things such default notes, labs, prescriptions and t...
by Manny Ramirez
Wed Mar 28, 2012 4:15 pm
Forum: Main Forum
Topic: Same patient database, different location
Replies: 8
Views: 1421

Re: Same patient database, different location

Sounds like you are better off using remote terminal type server. Take a look at XP Unlimitted. You don't need a Win2K8 server to run a terminal server :)
by Manny Ramirez
Wed Mar 28, 2012 2:13 pm
Forum: Main Forum
Topic: use Synology NAS to host open dental database as spare
Replies: 11
Views: 10381

Re: use Synology NAS to host open dental database as spare

I am sure that I will make a great backup solutions for your network. As far as being used as a server it depends. The applicance will need a good processor and decent memory. Most entry model NAS devices come with an Atom processor. Take into concideration the I/O subsystem that come with the appli...
by Manny Ramirez
Wed Mar 28, 2012 1:31 pm
Forum: Main Forum
Topic: Any experiences with Patterson Imaging
Replies: 9
Views: 2587

Re: Any experiences with Patterson Imaging

My experience with Patterson Imaging hasn't been the smothest and the GUI sucks. Make sure that they don't charge you for any additional modules just in case you decide to add an intra-oral camera that is not Eaglesoft integrated. If you end up buying a camera elsewhere, you can potetially use a Twa...
by Manny Ramirez
Mon Mar 26, 2012 9:54 am
Forum: Main Forum
Topic: Broken Appointment Fee Configuration
Replies: 1
Views: 624

Broken Appointment Fee Configuration

Discription: Doctor wants to give a warning to patients who break an appointment for the first time. Any other appointment , ther will be a charge. Question: How can OD be configured to forgive the first incident and then apply a broken appointment fee to any additional ones? Any help will be apprec...
by Manny Ramirez
Tue Mar 13, 2012 9:17 pm
Forum: Advanced Topics
Topic: rename image files
Replies: 3
Views: 3622

Re: rename image files

Before becoming a strong OD supporter. I always wonder why in OD the Images module was called well ... Images. Most DPMS systems call it Document Center or something more like a cabinet file where you can digitally store patient information. Evidently ,what matters most is functionality not the name...
by Manny Ramirez
Mon Mar 12, 2012 9:34 am
Forum: Advanced Topics
Topic: Thinking Virtual
Replies: 4
Views: 3767

Re: Thinking Virtual

In essence Hyper-V, VMWare, Citrix Xen are the core infrastructure for the Cloud. You can own and operate it you own private Cloud or you can pay to host it. I guess the decision is up to you. If the person knows how to configure one and operate it, it is a plus. To make it available remotely, make ...
by Manny Ramirez
Fri Mar 09, 2012 9:46 pm
Forum: Advanced Topics
Topic: Chairside charting with Tablet PC?
Replies: 9
Views: 9743

Re: Chairside charting with Tablet PC?

I agree, film can be used. How ease is to to chart with a finger, it will be something that I like to hear feedback from. I think convenience, easy of use, and portability is also something important to consider. Things like ergonamics, other equipment, and technology being used inside the operatori...
by Manny Ramirez
Thu Mar 08, 2012 9:35 pm
Forum: Advanced Topics
Topic: Chairside charting with Tablet PC?
Replies: 9
Views: 9743

Re: Chairside charting with Tablet PC?

What about touch screen and contamination ?
by Manny Ramirez
Thu Mar 08, 2012 9:27 pm
Forum: Advanced Topics
Topic: Web version progress
Replies: 22
Views: 14675

Re: Web version progress

I don't think most doctors would like the idea of patients tinkering with schedules. :D The portal part is nice for patients to be able to review payments, procedures and past appointments. A read only copy of the schedule which can be viewed by the patients ;instead the real one -will probably do t...
by Manny Ramirez
Thu Mar 08, 2012 8:44 pm
Forum: Advanced Topics
Topic: Thinking Virtual
Replies: 4
Views: 3767

Re: Thinking Virtual

I've always lived South but in Florida :D I used to work for large dental group down here and got to experiment a lot with Citrix (Version 4/5 and WinNT/2K/2K3) and Dentrix Enterprise before going solo. In these type of situations (multi-location) remote access is highly desirable. So we used to ren...
by Manny Ramirez
Wed Mar 07, 2012 11:49 pm
Forum: Main Forum
Topic: Appointment Search Button Not Working
Replies: 4
Views: 740

Re: Appointment Search Button Not Working

Good Deal. I will keep you posted :)
by Manny Ramirez
Wed Mar 07, 2012 10:47 pm
Forum: Main Forum
Topic: Appointment Search Button Not Working
Replies: 4
Views: 740

Re: Appointment Search Botton Not Working

Yes it does. At first, I though it was the server. I tried the same process in a brand new laptop with plenty of resources but same result.
by Manny Ramirez
Wed Mar 07, 2012 4:14 pm
Forum: Advanced Topics
Topic: Thinking Virtual
Replies: 4
Views: 3767

Thinking Virtual

There seems to be a lot fuss about using virtualization these days. Yes, there are many benefits of using a machine to host several OSes (they are really just a bunch of files sitting on your machine put in very simplistic terms - and then moving the files from one computer to another for offline da...
by Manny Ramirez
Wed Mar 07, 2012 2:33 pm
Forum: Main Forum
Topic: Appointment Search Button Not Working
Replies: 4
Views: 740

Appointment Search Button Not Working

Discription : Search Button in Appointment Module does not display next availble 10 appointments. Process: Select a Patient > Click Make/Find Appointment > Create New Appointmetn > Click OK Appointment goes to Pinboard Click the Search Buttons Outcome : The little green cirlce start to spin Takes a...