Search found 12 matches

by rscottdds
Fri Sep 13, 2019 3:36 pm
Forum: Main Forum
Topic: Printer recomendation
Replies: 4
Views: 1040

Re: Printer recomendation

Any recommendation for a printer/scanner/copier?
by rscottdds
Thu Sep 12, 2019 8:44 am
Forum: Main Forum
Topic: Printer recomendation
Replies: 4
Views: 1040

Re: Printer recomendation

Anyone have an all in one (printer/copier/scan) recommendation? Like I stated above Workforce printers are recommended from the fine people at Open Dental. Any particular current model?
by rscottdds
Tue Sep 10, 2019 11:18 am
Forum: Main Forum
Topic: Printer recomendation
Replies: 4
Views: 1040

Printer recomendation

OD recommends Epson workforce printers. Any particular model? Our 4630 just died and need another all in one.
Robert
by rscottdds
Wed Feb 07, 2018 10:34 am
Forum: Main Forum
Topic: Payment reports
Replies: 4
Views: 3158

Re: Payment reports

Is there a query out there that will return a summary of payments? I am looking for a report that generates the sum of payments for each day they were made. I would like them totaled for each day seperately for checks/cash and credit cards. I want to be able to cross reference bank deposits and fin...
by rscottdds
Tue Feb 06, 2018 5:28 pm
Forum: Main Forum
Topic: payment report for primary provider
Replies: 7
Views: 4411

Re: payment report for primary provider

At this point I highly recommend looking into a custom query. It may be that I am not understanding the definition of what you consider "wrong provider payments" and explaining that to one of our query technicians is going to go a long way in helping us help you. http://opendentalsoft.com:1942/ODQu...
by rscottdds
Tue Feb 06, 2018 4:17 pm
Forum: Main Forum
Topic: payment report for primary provider
Replies: 7
Views: 4411

Re: payment report for primary provider

Thanks. That didn't do it either. As a matter of fact the only results I get from that report are from before I converted to Open Dental (pre 1/1/15). I know there are a number of "wrong provider payments" from 2016 and 17 so they should be in a report that I am looking for. Its not pay splits that ...
by rscottdds
Tue Feb 06, 2018 2:18 pm
Forum: Main Forum
Topic: Installation
Replies: 6
Views: 4355

Re: Installation

Did you "run as administrator" (right click on the icon) the first time you opened OD? Its been awhile but I think that's what I had to do.
Robert A Scott
by rscottdds
Tue Feb 06, 2018 1:24 pm
Forum: Main Forum
Topic: payment report for primary provider
Replies: 7
Views: 4411

Re: payment report for primary provider

Thanks. I ran the report but it didn't do what I wanted it to do. What I want to know is if doc A ever gets credited with a payment for a patient of doc B's. In other words if a patient with doc A as the primary provider pays his bill but it winds up on the ledger with doc B as the provider I want t...
by rscottdds
Tue Feb 06, 2018 9:00 am
Forum: Main Forum
Topic: payment report for primary provider
Replies: 7
Views: 4411

payment report for primary provider

Is there a report that would show if a payment was allocated to someone other than the patients primary provider? We are a two doc office and occasionally a payment gets posted to the other docs account. Sometimes this is correct (ie emergency treatment) but other times its a mistake. It usually get...
by rscottdds
Tue May 24, 2016 1:50 pm
Forum: Main Forum
Topic: Stop windows 10 from installing?
Replies: 6
Views: 5970

Re: Stop windows 10 from installing?

A few of my computers automatically did it overnight when they weren't turned off at the end of the day. So far no issues. What are the issues of going to win 10?
by rscottdds
Thu Mar 01, 2012 3:18 pm
Forum: Main Forum
Topic: PracticeWorks vs Open Dental
Replies: 4
Views: 1081

Re: PracitceWorks vs Open Dental

jordansparks wrote:I'm asking around right now.
Any luck?
Robert A. Scott DDS
by rscottdds
Fri Feb 24, 2012 12:30 pm
Forum: Main Forum
Topic: PracticeWorks vs Open Dental
Replies: 4
Views: 1081

PracticeWorks vs Open Dental

I know the lighthouse guys had a webinar reguarding PW vs Open Dental and it was supposedly taped. Is that webinar available?

Robert A. Scott DDS