Search found 20 matches

by JDs
Mon Sep 26, 2016 4:12 pm
Forum: Main Forum
Topic: Win 10 update
Replies: 7
Views: 10983

Re: Win 10 update

BTW, whenever a big update comes through, the sensor driver seems to disappear and need to be re-installed (requiring a re-boot). It always happens with that first exposure of the day (grumble,grumble). W7 doesn't do that. I'd check the device installation settings. Try Win-X, System, Advanced Syst...
by JDs
Mon Sep 26, 2016 8:55 am
Forum: Main Forum
Topic: Bridge to softphones?
Replies: 8
Views: 14401

Re: Bridge to softphones?

enamelrod wrote:HRDSQ +1
What does that mean?
by JDs
Mon Sep 26, 2016 8:54 am
Forum: Main Forum
Topic: SQL Backup Questions
Replies: 5
Views: 8100

Re: SQL Backup Questions

perfect thanks!
by JDs
Sun Sep 25, 2016 6:23 pm
Forum: Main Forum
Topic: Bridge to softphones?
Replies: 8
Views: 14401

Re: Bridge to softphones?

is there an update on this plugin that allows you to dial out from OD?
by JDs
Sun Sep 25, 2016 6:18 pm
Forum: Main Forum
Topic: SQL Backup Questions
Replies: 5
Views: 8100

Re: SQL Backup Questions

What program are you using?
by JDs
Sun Sep 25, 2016 6:08 pm
Forum: Sharing
Topic: Consent forms
Replies: 5
Views: 20919

Re: Consent forms

How do you create these xml files?
by JDs
Sun Sep 25, 2016 8:51 am
Forum: Main Forum
Topic: SQL Backup Questions
Replies: 5
Views: 8100

SQL Backup Questions

Is is sufficient to make a copy of the SQL folder as a backup?
Would those folder copies be legitimate backups if done during the day while someone is in OpenDental?
by JDs
Wed Sep 14, 2016 8:56 am
Forum: Main Forum
Topic: Populating Prescriptions & Medications List
Replies: 5
Views: 7349

Re: Populating Prescriptions & Medications List

Yeah it would be so much easier - in addition, there are online resources for downloading spreadsheets with list of medications & it would make so much sense to be able to populate OD using an authoritative source like that...
by JDs
Wed Sep 14, 2016 7:49 am
Forum: Main Forum
Topic: Populating Prescriptions & Medications List
Replies: 5
Views: 7349

Re: Populating Prescriptions & Medications List

Should I assume that every office manually added medications and prescriptions from scratch?
by JDs
Wed Sep 14, 2016 7:49 am
Forum: Main Forum
Topic: The dental Gods have answered my prayers
Replies: 26
Views: 20151

Re: The dental Gods have answered my prayers

Out of curiosity, why use dropbox for image storage?
by JDs
Tue Sep 13, 2016 5:51 am
Forum: Main Forum
Topic: PayConnect experience/feedback
Replies: 4
Views: 5912

PayConnect experience/feedback

Hello. Wondering what user experience is with PayConnect. Thanks in advance...
by JDs
Tue Sep 13, 2016 5:49 am
Forum: Main Forum
Topic: XCharge Experience/Feedback
Replies: 12
Views: 23463

Re: XCharge Experience/Feedback

Does the lack of response mean that no one uses them or does it mean that their service is very poor but that no one wants to publicly say it?
by JDs
Sat Sep 10, 2016 9:03 am
Forum: Main Forum
Topic: Patient Communication Recommendations
Replies: 1
Views: 2787

Patient Communication Recommendations

I'm looking for recommendations for patient communications vendors. There's many listed on OpenDental's website so I was hoping to learn which has been reliable and provides seamless integration. We currently use Lighthouse with PracticeWorks but since we are moving over to OD, I figured I'd poll th...
by JDs
Fri Sep 09, 2016 9:29 am
Forum: Main Forum
Topic: XCharge Experience/Feedback
Replies: 12
Views: 23463

XCharge Experience/Feedback

Hello. I see that XCharge is one of two integrated credit card processors for OD so I was hoping to get some feedback on actual office experience with their services. Thanks in advance.
by JDs
Thu Sep 01, 2016 3:09 pm
Forum: Main Forum
Topic: Populating Prescriptions & Medications List
Replies: 5
Views: 7349

Re: Populating Prescriptions & Medications List

Thanks for the info. I don't have access to eRx with our current system. It's buried through custom forms and documents so it looks to me like we have to add the prescriptions manually. Too bad there isn't a modern solution with the state of technology being where we are.
by JDs
Thu Sep 01, 2016 12:31 pm
Forum: Main Forum
Topic: Populating Prescriptions & Medications List
Replies: 5
Views: 7349

Populating Prescriptions & Medications List

Is there a was to "populate" the lists of prescriptions and medications for a new office without using eRx module? I'm hoping that since the eRx system has a list, that it can be imported.
Thanks
by JDs
Tue Aug 23, 2016 12:15 pm
Forum: Main Forum
Topic: VoiceWorks - is it worth it?
Replies: 2
Views: 5071

VoiceWorks - is it worth it?

Hello Forum, My first post. We're looking at converting to OD soon and also looking to add VoiceWorks by Florida Probe. The voice recognition on this product is amazing & every user I've spoken to has been happy. I want to make sure that OD doesn't have something like that in the software before I s...
by JDs
Mon Jun 24, 2013 9:16 am
Forum: Main Forum
Topic: CRM - Customer relationship management?
Replies: 12
Views: 15120

Re: CRM - Customer relationship management?

I'll second Gary's sentiment about the automation experts in PracticeWorks. More than anything else, they really made the software work for us.
by JDs
Thu Jun 20, 2013 5:05 pm
Forum: Main Forum
Topic: SnapScan or Epson s50
Replies: 2
Views: 2512

Re: SnapScan or Epson s50

I've had a snapscan scanner for over six years and have never looked back. Actually, I have three. Their fast, reliable & convenient.
However, it's not twain compatible so if you're looking for that functionality, you should look elsewhere.
by JDs
Sun Oct 02, 2011 4:04 pm
Forum: Main Forum
Topic: setting up reports
Replies: 8
Views: 6165

Re: setting up reports

PW has an amazing feature that gives the user the ability to create custom reports that generates a spreadsheet on demand. It's quite powerful and has allowed us to slice and dice the database and extract lots of useful information organized as we see fit. I can appreciate why a PW user would be ask...