Search found 30 matches

by MKM
Wed Aug 16, 2017 6:16 pm
Forum: Main Forum
Topic: how to bill out family members
Replies: 3
Views: 5656

Re: how to bill out family members

We do the discount. I want to see how much we have discounted. For staff members, I use it to calculate their Total Pay Statements at the end of the year.
by MKM
Tue Mar 28, 2017 2:27 pm
Forum: Main Forum
Topic: e confirmation/reminders
Replies: 2
Views: 3712

e confirmation/reminders

Is anyone using e confirmation or e reminders in Open Dental? Wondering what the feedback is on it.
by MKM
Tue Feb 14, 2017 11:18 am
Forum: Main Forum
Topic: All Purpose Scanner Recommendation
Replies: 5
Views: 10398

Re: All Purpose Scanner Recommendation

Epson Gt-S50 We have four of them and I have one at home. Couldn't practice without them
!!
by MKM
Tue Apr 19, 2016 8:31 am
Forum: Main Forum
Topic: Preferred Confirmation Method
Replies: 1
Views: 2691

Preferred Confirmation Method

We are using the text message feature , but have a question. Before we used a workaround of texting to email but now with direct texting that is no longer necessary, we can actually text. But the preferred confirmation method box only lets us choose one way to confirm. However, many of our patients ...
by MKM
Tue Oct 20, 2015 12:47 pm
Forum: Main Forum
Topic: ICD 10
Replies: 2
Views: 3607

ICD 10

We have a handful (literally about six) families that come here with Federal Employee Dental Insurance. As I understand it, I need to use the ADA 2012 claim form to submit claims, as every dental procedure needs a corresponding diagnosis code. Am I correct in thinking that I need to update to the Be...
by MKM
Wed Sep 30, 2015 9:46 am
Forum: Sharing
Topic: Consent forms
Replies: 5
Views: 20922

Re: Consent forms

How do I put these in open dental?
by MKM
Tue Sep 22, 2015 12:55 pm
Forum: Sharing
Topic: Patient Excuse Letter
Replies: 4
Views: 16547

Re: Patient Excuse Letter

Arna, how do I import it?
by MKM
Wed Feb 11, 2015 8:32 am
Forum: Main Forum
Topic: Comm Log Audit Trail?
Replies: 6
Views: 5436

Re: Comm Log Audit Trail?

Open Dental's Audit Trail is sadly lacking. I have been asking for this change for a while now. I understand it is a big deal to overhaul the audit trail, but it is a critical function for our businesses and it is almost useless as it is now. Hoping we see a new Audit Trail Soon!
by MKM
Thu Oct 09, 2014 7:02 am
Forum: Main Forum
Topic: Routing Slips won't show date of last 4910
Replies: 0
Views: 2674

Routing Slips won't show date of last 4910

I can't find an static text field that shows the date of the last periodontal maintenance for our routing slips. It has a field for prophys, but many of our adult patients are 4910's. Any suggestions on how to get this field to populate on a Routing Slip?
by MKM
Thu Aug 14, 2014 11:33 am
Forum: Main Forum
Topic: Query for Long-time Patients
Replies: 1
Views: 1853

Re: Query for Long-time Patients

This is excellent! What a great idea! Thank you for sharing this!
by MKM
Tue Jul 29, 2014 7:18 am
Forum: Main Forum
Topic: Audit Trail Suggestion
Replies: 2
Views: 2817

Re: Audit Trail Suggestion

I totally agree! I have been frustrated with the limitations of the audit trail in open dental since I started using the program. Definitely the Achilles Heel of the Program.
by MKM
Thu Nov 14, 2013 1:02 pm
Forum: Main Forum
Topic: Text Messaging
Replies: 11
Views: 8470

Re: Text Messaging

I hesitate to use google for anything patient related...privacy concerns.
by MKM
Thu Nov 14, 2013 9:34 am
Forum: Main Forum
Topic: Text Messaging
Replies: 11
Views: 8470

Text Messaging

Still trying to find a viable texting solution for confirming appointments. We are using the workaround of the cell number in email format (ie 3301111111j@vtext.com) in the email field. This is definitely not ideal for many reasons. I contacted Call Fire. Jacob in their sales department told me pati...
by MKM
Sun Oct 20, 2013 7:11 am
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 118802

Re: HIPAA Compliant Email

I volunteer too!

Mary Kay Milewski
Medina Family Dentistry
Medina, Ohio
by MKM
Tue Oct 15, 2013 7:44 am
Forum: Main Forum
Topic: Is this a Glaring omission
Replies: 4
Views: 3509

Re: Is this a Glaring omission

In my office, restorative treatment is planned clinically, and then the patient talks to my front desk, who are the insurance experts, for an Financial Arrangement and to schedule. I guess my question is who in your office developed a treatment plan and financial arrangement without looking at avail...
by MKM
Thu Oct 10, 2013 12:59 pm
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 118802

Re: HIPAA Compliant Email

No, I didn't look at MD Office Mail. We started using edossea over a year ago, and it has worked so well for us I haven't looked elsewhere. $50 a montyh, and other providers can upload right from my website. It has been great. But will definately take a look at MD Office Mail too.
by MKM
Thu Oct 10, 2013 12:55 pm
Forum: Main Forum
Topic: Is this a Glaring omission
Replies: 4
Views: 3509

Re: Is this a Glaring omission

We put anything a clinical person has to know about that patient in service notes. You are right, a clinical person is not going to click open the family module unless they are looking for something specific. In addition, I would think your front desk should flag these people with unusual insurance ...
by MKM
Wed Oct 09, 2013 9:47 am
Forum: Main Forum
Topic: Problem areas
Replies: 2
Views: 2526

Re: Problem areas

I will be honest. The best and worst feature about Open Dental is how good it is. We switched from Softdent three years ago and it was the best decision we ever made. My frustration with the program is that the deeper and deeper we use the program, we come up against things it could do better. We tr...
by MKM
Wed Oct 09, 2013 9:25 am
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 118802

Re: HIPAA Compliant Email

Jason Encrypted email into Open Dental would be awesome! Would we be able to attach images to it also and woud the images be encrypted? How would this work with receiving PHI from another office? Right now we use a program called EDOSSEA which has worked really well for us, $50 a month, we send elec...
by MKM
Wed Oct 09, 2013 9:00 am
Forum: Main Forum
Topic: Audit Trail
Replies: 4
Views: 3808

Re: Audit Trail

An audit trail is not just for fraud prevention and deleting patients. It is for understanding what happened with scheduling, charting, payments, treatment planning basically everything. It is for training purposes and recreating what happened and when so you can figure out WHY. Could be an honest m...
by MKM
Tue Oct 08, 2013 7:19 am
Forum: Main Forum
Topic: Signing Treatment Plans
Replies: 2
Views: 2378

Signing Treatment Plans

We use the treatment planning procedure to track all treatment recommended for our patients. The treatment plan screen allows you to save the treatment plan and have patients sign it on a topaz pad, documenting that they were informed of what was needed to be done. BUT......there is no way to store ...
by MKM
Thu Jul 25, 2013 9:57 am
Forum: Main Forum
Topic: Audit Trail
Replies: 4
Views: 3808

Audit Trail

I am surprised to see that Open Dental is missing a critical piece of info on the audit trail. Basically, we should be able to see at glance when a procedure or payment was originally entered and compare it to the date it was changed, edited or deleted. At this point all we can see is the original d...
by MKM
Thu Jun 06, 2013 9:29 am
Forum: Main Forum
Topic: Organizing Patient Notes
Replies: 5
Views: 4567

Re: Organizing Patient Notes

We enter a "watch tooth" code in diagnosis. Under our quick buttons in the chart module, then under the category of exams and xrays, we added a tooth watch code which is code D4129. Now when we have a tooth we want to watch, we select the tooth, select treatment plan, select the diagnosis (abrasion,...
by MKM
Thu Jun 06, 2013 7:05 am
Forum: Main Forum
Topic: Medical history
Replies: 10
Views: 12604

Re: Medical history

We created a custom sheet for Health History. We do not have kiosk (which would be great) but instead print the form and have the patient fill it out. I agree that it is time consuming if you have never entered HH information into your database, but trust me, it is worth the inital time to do so. On...
by MKM
Tue Apr 23, 2013 8:37 am
Forum: Main Forum
Topic: Using Tablets for Health History Form Updates
Replies: 2
Views: 2603

Using Tablets for Health History Form Updates

Is anyone using a tablet they like for Health History Updates, Consent forms etc? If so, which ones seem to work well? Trying to decide which one to buy.
by MKM
Fri Oct 26, 2012 6:18 am
Forum: Main Forum
Topic: Progress Notes for multiple Providers
Replies: 3
Views: 2988

Re: Progress Notes for multiple Providers

thank you for the reply. It is helpful to find out what has worked for others.
I saw your post on dental town with your auto notes for a hygiene visit. That was very helpful..I plan on copying exactly what you had there and tweaking it for my hygienists.
by MKM
Wed Oct 24, 2012 1:21 pm
Forum: Main Forum
Topic: Progress Notes for multiple Providers
Replies: 3
Views: 2988

Progress Notes for multiple Providers

I understand that Open Dental does not allow group progress notes for multiple providers. How are you all handling progress notes for a hygiene visit? When we hand write progress notes for a recall visit, the hygienist always wrote up the findings of the exam by the dr, the perio charting by the hyg...
by MKM
Thu Jul 21, 2011 8:19 am
Forum: Main Forum
Topic: text messaging
Replies: 2
Views: 2186

text messaging

Question for anyone using text messaging by the phone number & carrier (ie...2221111111@vtext.com). It sends the same email via text that it does via email...except that the email text is more than the allowable field on a text screen. My email message says "we would like to confirm your dental appo...
by MKM
Wed May 25, 2011 3:13 am
Forum: Main Forum
Topic: Calendar
Replies: 5
Views: 3326

Re: Calendar

I would like it to basically be a calendar similar to what google calendar is, without being online. One where you could put in remeinders weeks, days, or minutes ahead. Obviously, due to Hippa concerns, we can't do this with any online program. I understand using the blocks for reminders, but that ...
by MKM
Mon May 23, 2011 2:32 am
Forum: Main Forum
Topic: Calendar
Replies: 5
Views: 3326

Calendar

We converted to Open Dental from Softdent a few weeks ago. One thing my staff really misses is the ability to create a memo reminder on a calendar that would remind them of something in the future, say a social event, CE, staff meeting etc. Our Doc is constantly asking them to remind him to do somet...