Search found 10 matches

by dentistglen
Thu Mar 31, 2011 1:27 pm
Forum: Main Forum
Topic: procedure code look up
Replies: 1
Views: 2804

procedure code look up

How do I find out on all the patients I have placed the sealants from Delta for the past two years- the insurance company has paid us incorrectly and we have to resend them the claims- Thanks
by dentistglen
Sat Mar 26, 2011 8:37 am
Forum: Main Forum
Topic: Server Specification
Replies: 6
Views: 7156

Re: Server Specification

What if you will add another location and want to maintain two different database- should you go with a server or peer to peer and use logme in to take a look at the other office schedule? Thanks
by dentistglen
Sun Mar 20, 2011 3:04 pm
Forum: Main Forum
Topic: Server Specification
Replies: 6
Views: 7156

Server Specification

If you have about 400 patients- office open for 2 yrs. What server specification would we be looking into now. Right now we are doing a peer to peer and looking into getting a server. We have 3 ops and using open dental and visx. Also, should we continue to use peer to peer or is the server option b...
by dentistglen
Wed Mar 16, 2011 4:14 pm
Forum: Main Forum
Topic: Database Access
Replies: 5
Views: 5894

Database Access

After I did a backup a new database was created. How do I access the old database. Before logging in, Open Dental lets me choose the database, but on one of the computers it does not. I input the server path and then the next box lets me choose the database. Thanks
by dentistglen
Fri Mar 11, 2011 4:12 pm
Forum: Main Forum
Topic: What does this error mean "32395"
Replies: 1
Views: 2558

What does this error mean "32395"

When completing a procedure I get this error code "Duplicate entry 32395 for key 1 " What is this? I tried to complete a new exam on a new patient and I still got this error- never before entered a new pt code? How do I fix it?
by dentistglen
Sun Jan 23, 2011 5:53 pm
Forum: Main Forum
Topic: adding new computer
Replies: 5
Views: 5427

Re: adding new computer

Thanks for all your help. Last question is- if I am to add another computer to the network using the older version- how do I do that- or please provide me with a link on this forum for the instructions- Once again- thank you to all for the help!
by dentistglen
Sun Jan 23, 2011 11:35 am
Forum: Main Forum
Topic: adding new computer
Replies: 5
Views: 5427

Re: adding new computer

So is the only solution or can you recommend any other solutions as our last version was 5 months ago. Thanks
by dentistglen
Sat Jan 22, 2011 4:30 pm
Forum: Main Forum
Topic: adding new computer
Replies: 5
Views: 5427

adding new computer

I have a older version of open-dental and apparently have installed a newer version on my new computer. Now the other computer including the "server" will not let me open opendental- stating a newer verison has been installed. How do I get rid of the newer version and reinstall the older version of ...
by dentistglen
Wed Jan 19, 2011 4:23 am
Forum: Main Forum
Topic: Patient Alerts
Replies: 5
Views: 5763

Re: Patient Alerts

So what are you using at your office?
by dentistglen
Tue Jan 18, 2011 4:51 am
Forum: Main Forum
Topic: Patient Alerts
Replies: 5
Views: 5763

Patient Alerts

With Dental Senders for $150 and AGD not providing this service- what is the next best solution to contact patients to remind them of their appointments automatically going through OD.
Thanks