Search found 23 matches

by genebrabston
Mon Nov 18, 2019 7:38 am
Forum: Main Forum
Topic: Address Labels for Letters
Replies: 2
Views: 1050

Address Labels for Letters

We have been an open dental user since 2010. At present letters are printed and the envelope is hand addressed. What is the quickest way to print a label for a letter? I noticed that inexpensive small individual label printers exist that can be loaded with labels at all times. Any advice and recomme...
by genebrabston
Sun Jun 23, 2019 5:15 pm
Forum: Main Forum
Topic: Cyber Security, etc.
Replies: 3
Views: 909

Cyber Security, etc.

I have been an Open Dental user for about nine years. All workstations and the server have AVG antivirus loaded. What other precautions should be observed to prevent "cyber harm".

Thanks,

Gene B.
by genebrabston
Sun Sep 30, 2018 8:00 pm
Forum: Main Forum
Topic: Lighthouse 360 vs Open Dental Texting
Replies: 10
Views: 6914

Re: Lighthouse 360 vs Open Dental Texting

Recently changed to Revenue Well from LH360...still in the learning curve.

Gene
by genebrabston
Sat Jul 14, 2018 6:22 pm
Forum: Main Forum
Topic: Lighthouse 360 vs Open Dental Texting
Replies: 10
Views: 6914

Lighthouse 360 vs Open Dental Texting

We currently use Lighthouse 360 for patient contact management. Appointment reminders are sent via text, email, etc. Lighthouse does have a few extras such as email newsletters, eblast etc. Can texting from Open Dental rival what Lighthouse does for our office.

Thanks,

Gene
by genebrabston
Mon Jul 02, 2018 5:26 pm
Forum: Main Forum
Topic: Future date a payment
Replies: 1
Views: 1105

Future date a payment

At times an employee might come in the office after hours to post insurance payments. Is it to possible to post any payment to the next day or any future date for that matter?

Thanks,

Gene B
by genebrabston
Sat Jun 02, 2018 4:03 am
Forum: Main Forum
Topic: Future date a payment?
Replies: 2
Views: 1344

Re: Future date a payment?

Unable to post future dated insurance payments when box is checked
by genebrabston
Fri Jun 01, 2018 6:29 am
Forum: Main Forum
Topic: Future date a payment?
Replies: 2
Views: 1344

Future date a payment?

Suppose someone comes in on a Friday or weekend and posts payments both regular and insurance. How can those payments be made so that it shows up on Monday's transactions and daily deposit?

Thx,

Gene
by genebrabston
Thu Feb 09, 2017 2:08 pm
Forum: Main Forum
Topic: All Purpose Scanner Recommendation
Replies: 5
Views: 6915

All Purpose Scanner Recommendation

Need a recommendation for an all purpose scanner to use with Open Dental. Keyboard scanner is tempramental and has been replaced at least once.

thx,

Gene
by genebrabston
Mon Jul 11, 2016 6:35 am
Forum: Main Forum
Topic: Recommendation for small footprint workstation
Replies: 3
Views: 5388

Recommendation for small footprint workstation

We have six year old large box desktop workstations in our operatories and would like to replace them with small footprint boxes. Any recommendations?

Thx,

Gene
by genebrabston
Tue Jul 28, 2015 12:29 pm
Forum: Main Forum
Topic: Focusdent MD740 and Apteryx
Replies: 0
Views: 2049

Focusdent MD740 and Apteryx

Recently connected Focusdent MD740 to a workstation. I can can capture and save images in Prof Suni (Apteryx). My problem is that I have to click the "Capture" button on the screen. How can I connect the MD740 capture button to the image software?

Thanks,

Gene
by genebrabston
Wed Feb 11, 2015 8:04 am
Forum: Main Forum
Topic: 32 vs 64bit?
Replies: 2
Views: 1042

32 vs 64bit?

Need to replace a WinXP workstation w/ a Win7 workstation.....32 vs 64 bit? Server at present is a 32bit WinXP machine but will be replaced later in the year.

Thanks,

Gene
by genebrabston
Tue Mar 18, 2014 8:08 am
Forum: Main Forum
Topic: Supply Inventory Module
Replies: 4
Views: 1527

Supply Inventory Module

We have been using Open Dental since 09/2010. Is the Supply Inventory section something that is worth utilizing? Our dental supply staff member uses sticky notes and a clip board and seems to perform her task well. Thoughts, opinions please....

Thanks,

Gene Brabston
by genebrabston
Wed Oct 02, 2013 3:00 pm
Forum: Main Forum
Topic: Automatic Trigger for Post Op Instructions via Email
Replies: 3
Views: 1278

Re: Automatic Trigger for Post Op Instructions via Email

Can I attach a .PDF or imbed a web address with the appropriate instructions?
by genebrabston
Wed Oct 02, 2013 9:30 am
Forum: Main Forum
Topic: Automatic Trigger for Post Op Instructions via Email
Replies: 3
Views: 1278

Automatic Trigger for Post Op Instructions via Email

Is there a way to send post op instructions via email to a patient after treatment that would be "triggered" based on procedure code?

e.g. Post Op instructions for extractions when procedure code 7210 is entered....maybe even a .PDF file?

Thanks,

Gene
by genebrabston
Thu May 16, 2013 9:29 am
Forum: Main Forum
Topic: Wiki
Replies: 10
Views: 7126

Re: Wiki

What are the mechanics of actually using/inputting into Wiki? I am a bit tech challenged but willing to learn. At this point there does not appear to be much documentation on how to use Wiki.

Thanks,

Gene
by genebrabston
Tue Aug 14, 2012 9:08 am
Forum: Main Forum
Topic: Birthday Emails via Open Dental
Replies: 1
Views: 681

Birthday Emails via Open Dental

How do I go about sending birthday emails via Open Dental with a minimum amount of keystrokes and a maximum amount of automation?

Thanks,

Gene
by genebrabston
Sat Dec 10, 2011 5:03 am
Forum: Main Forum
Topic: Build a fee schedule from EOBs
Replies: 3
Views: 1062

Build a fee schedule from EOBs

How can we easily build a fee schedule for a particular dental insurance company utilizing EOBs received for a certain patient or patients?
We are currently using OD ver 11.049

thanks,

gene
by genebrabston
Wed Nov 16, 2011 2:59 pm
Forum: Main Forum
Topic: Security Settings
Replies: 1
Views: 625

Security Settings

Our office has been an OD user for over a year. We have not restricted any user settings in Setup>Security. We are paperless. Suggestions on which settings to check or particularly uncheck?

Thanks,

Gene
by genebrabston
Fri Aug 26, 2011 6:32 am
Forum: Main Forum
Topic: Intraoral Camera
Replies: 0
Views: 1572

Intraoral Camera

Is there an intraoral camera that can be connected via USB that integrates with OD? What about the ones on ebay? Even if the user captured an image to a folder on the pc and then imported that image into OD............ advice.

Thanks,

Gene
by genebrabston
Tue Mar 15, 2011 6:16 am
Forum: Main Forum
Topic: Quickbooks Deposit slip
Replies: 16
Views: 10768

Re: Quickbooks Deposit slip

In regards to the cash entry field on the quickbooks deposit slip, has that been corrected? We are ready to order and utilize the preprinted forms but not if the cash amount has to be written in. That defeats the purpose of allowing the system enter all of the information. Comments please. Thanks, G...
by genebrabston
Wed Dec 15, 2010 4:24 pm
Forum: Main Forum
Topic: Deposit Slip
Replies: 6
Views: 1225

Deposit Slip

We are in ver 7.4 now. Is it possible to print out a deposit slip that our bank will accept instead of their standard?

thanks,

gene
by genebrabston
Tue Oct 26, 2010 11:26 am
Forum: Main Forum
Topic: Check Boxes and Static Line on Routing Slip
Replies: 1
Views: 586

Check Boxes and Static Line on Routing Slip

How can I add check boxes and a static line by each box at the bottom of the routing slip? I click "Check box" and it is not allowed???????//

thanks,

gene
by genebrabston
Fri Sep 17, 2010 3:06 am
Forum: Main Forum
Topic: Patient Pictures into system quickly
Replies: 9
Views: 1897

Patient Pictures into system quickly

What is the quick seamless method for taking and importing a patient's photo into his/her data file?

thanks

gene