Search found 272 matches

by Jay
Wed Feb 24, 2021 2:41 pm
Forum: Main Forum
Topic: Radiographs and Intraoral Cameras
Replies: 46
Views: 66599

Re: Radiographs and Intraoral Cameras

Can the OD DICOM viewer handle multi-frame DICOM files?
by Jay
Mon Feb 08, 2021 1:09 pm
Forum: Main Forum
Topic: 3shape Bridge
Replies: 4
Views: 4706

Re: 3shape Bridge

We had a lot of back and forth with 3-Shape including their corporate office in Europe and their tech support in Mexico but to no avail. I think this is not a priority for them. The file 'DentalDesktopCmd.exe' simply does not exist and it seems to be a command line version of the DentalDesktop.exe t...
by Jay
Mon Feb 08, 2021 12:30 pm
Forum: Main Forum
Topic: Radiographs and Intraoral Cameras
Replies: 46
Views: 66599

Re: Radiographs and Intraoral Cameras

Extremely exciting as ever Jordan. 1. I see a CBCT folder in 20.5 but no way to use OD with an existing DICOM or to scan a DICOM directly into OD. Currently we use a VIXWIN-INVIVO bridge and INVIVO saves the final image as a DICOM and/or INVIVO format. So question is...how to make this work.? 2. Sec...
by Jay
Tue Feb 06, 2018 10:33 am
Forum: Main Forum
Topic: USB Card swiper for x-charge
Replies: 1
Views: 2452

Re: USB Card swiper for x-charge

Unfortunately it is true and I think it is actually a good price. I don't like it either but we are tied to Xcharge if you want true Open Dental integration.
by Jay
Fri Jan 26, 2018 8:44 pm
Forum: Advanced Topics
Topic: Alternative to Crashplan - PC to PC backup over the Internet
Replies: 3
Views: 6666

Re: Alternative to Crashplan - PC to PC backup over the Inte

The best syncing software in my opinion is BVCKUP2 (http://www.bvckup2.com). I suppose technically it is a sync software not backup (no versioning) but it gets the job done really well. It can handle network shares so PC to PC without mapped drives is feasible. Also it runs as a service so no one ca...
by Jay
Fri Jan 29, 2016 9:53 am
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 17768

Re: Version 15.4.10 Bugs

Just upgraded from 15.4.19 to 15.4.23. Still getting the same IO error as before OD successfully installs after we press RETRY on the series of about 10 error windows, the first of which is the CentralManager.exe.
by Jay
Fri Jan 15, 2016 10:08 am
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 17768

Re: Version 15.4.10 Bugs

Update: It seems that the above screenshot was the first in a series of Error Windows (5 more files had IO errors). After dismissing them one by one by pressing Retry I was able to update normally. Please note that the workstation has no backup service running that would be accessing these files.
by Jay
Fri Jan 15, 2016 9:29 am
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 17768

Re: Version 15.4.10 Bugs

Same issue updating from 15.4.12 to 15.4.19. Is this the Enhanced Error message?

Image
by Jay
Wed Jan 13, 2016 8:08 am
Forum: Main Forum
Topic: Using EMV credit cards
Replies: 33
Views: 57523

Re: Using EMV credit cards

If you buy an additional ISC-250 from a third party vendor, make sure you are getting the USB cable and Power Supply in addition to the terminal itself. Not all sellers have them included in the price and you might face delays if you don't have all three items at hand. UPDATES: 1. DO NOT BUY ISC-250...
by Jay
Tue Jan 12, 2016 10:43 am
Forum: Main Forum
Topic: Using EMV credit cards
Replies: 33
Views: 57523

Re: Using EMV credit cards

I made some minor typographical edits to clean it up and remove ambiguities.
by Jay
Tue Jan 12, 2016 10:35 am
Forum: Main Forum
Topic: Using EMV credit cards
Replies: 33
Views: 57523

Re: Using EMV credit cards

Arna wrote:Thanks for the feedback, Jay. I'm glad to see you've got everything installed and running well. Great advice, too. I may borrow some points for our web manual, if that's OK with you.
You are most welcome. Of course, the usual disclaimers apply and people should check with XCHARGE if in doubt.
by Jay
Tue Jan 12, 2016 8:37 am
Forum: Main Forum
Topic: Using EMV credit cards
Replies: 33
Views: 57523

Re: Using EMV credit cards

Xcharge EMV works really well with OD and the ISC-250 terminal but there are a few things to consider: 1. Setup is a pain and can take 1-2 hours plus several follow up phone calls but most of the XCHARGE Helpdesk (1-800-338-6614) people are helpful and courteous and very patient. When you call the f...
by Jay
Wed Dec 30, 2015 12:51 pm
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 17768

Re: Version 15.4.10 Bugs

Excellent. I will post/send any messages I get in future.
by Jay
Mon Dec 28, 2015 6:13 pm
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 17768

Re: Version 15.4.10 Bugs

What I really meant: the only way is 1. navigate to \OpenDentImages\setup.exe and launch installer or 2. Reboot OS on Workstation and then follow the normal update procedure. Why this is annoying is that it is not enough to run the update on the server, as a precaution one must run it on every works...
by Jay
Mon Dec 28, 2015 5:21 pm
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 17768

Re: Version 15.4.10 Bugs

So why does navigating to Setup.exe and launching it manually work without a reboot?
by Jay
Mon Dec 28, 2015 3:40 pm
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 17768

Re: Version 15.4.10 Bugs

You have something tying up the Open Dental files in the installation directory. Do you have an automatic backup software or something that is looking at those files by chance? Is the folder shared on your network and available for others to use? The restarting of your computer works because you ar...
by Jay
Mon Dec 28, 2015 3:07 pm
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 17768

Re: Version 15.4.10 Bugs

On the latest betas, a reboot is required on workstations or the updater fails. A reboot of what, your computer? Are you getting any error messages that lead you to believe a reboot is required? Give me more details please. Yes, the only way to update is to: 1. navigate to \OpenDentImages\setup.exe...
by Jay
Mon Dec 28, 2015 12:09 pm
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 17768

Re: Version 15.4.10 Bugs

On the latest betas, a reboot is required on workstations or the updater fails.
by Jay
Mon Oct 05, 2015 10:33 am
Forum: Main Forum
Topic: Secure Web Mail a la carte
Replies: 1
Views: 3397

Re: Secure Web Mail a la carte

Judging by the response this is not anyone's priority. May I ask if there are any non-EHR practices using (or planning to use) OD's Secure Web Mail feature?
by Jay
Wed Sep 30, 2015 8:41 am
Forum: Main Forum
Topic: Secure Web Mail a la carte
Replies: 1
Views: 3397

Secure Web Mail a la carte

Is there a plan to implement Secure Web Mail as a standalone feature without the rest of the Patient Portal features? As far as I know, the current implementation shares the following information: 1. Payments made and statements sent. 2. Secure WebMail messages between the patient and the provider. ...
by Jay
Fri Sep 25, 2015 11:34 am
Forum: Main Forum
Topic: Alternatives to Lighthouse that confirm appointments?
Replies: 9
Views: 12396

Re: Alternatives to Lighthouse that confirm appointments?

Are you using the REVIEWS feature? If so, I would be interested to learn how you will migrate them because I don't like the sound of these changes either.
by Jay
Mon Sep 14, 2015 4:35 pm
Forum: Main Forum
Topic: Using EMV credit cards
Replies: 33
Views: 57523

Re: Using EMV credit cards

1. Why not consider NFC as well?

2. Magtek also has the eDynamo (not to be confused with iDynamo or uDynamo) reader scheduled for Nov release. It has Bluetooth and USB connectivity and is compatible with Windows, IOS and Android.

3. What about Square? It can do NFC, EMV and traditional stripe?
by Jay
Wed Aug 05, 2015 7:27 am
Forum: Main Forum
Topic: online backup
Replies: 20
Views: 20092

Re: online backup

Very useful Kevin. Thanks.
by Jay
Tue Aug 04, 2015 9:51 am
Forum: Main Forum
Topic: online backup
Replies: 20
Views: 20092

Re: online backup

Unfortunately there are no easy solutions here. The OD page (for once) is hopelessly out of date and all services are way more expensive since the service providers have sensed that there are now regulations that enable them to market more aggressively. http://opendental.com/manual/backupsonline.htm...
by Jay
Mon Aug 03, 2015 12:38 pm
Forum: Main Forum
Topic: Windows 10
Replies: 15
Views: 14296

Re: Windows 10

Installation using the express settings will (from what I've read about it, anyways) turn on a bunch of Windows 10 features that can cause security problems. That pretty much sums it up. I would choose NOT to Customize and to switch off any unnecessary Privacy Invading features. There are other ann...
by Jay
Fri Jul 31, 2015 12:30 pm
Forum: Main Forum
Topic: Windows 10
Replies: 15
Views: 14296

Re: Windows 10

Two non-operatory PCs (and two PCs at my home) are running flawlessly. These don't have xray sensors plugged in so not sure if that is going to work. Probably yes. Other than that uncertainty its what Windows 8/8.1 should have been. Just be careful when you agree to the Use Express Settings during S...
by Jay
Fri Jul 24, 2015 3:21 pm
Forum: Main Forum
Topic: cryptolocker
Replies: 4
Views: 6584

Re: cryptolocker

A solution to consider is to write Group Policies that block such malware. Since this is beyond the scope of most people consider the following FREE product: https://www.foolishit.com/cryptoprevent-malware-prevention/ Totally free provided even for commercial use you are willing to manually update. ...
by Jay
Sun May 31, 2015 6:28 am
Forum: Main Forum
Topic: online backup
Replies: 20
Views: 20092

Re: online backup

Unfortunately I called Crashplan and when they heard dental office, they said that I must get the ProE not the Pro product because of HIPAA. ProE has a one time setup fee for $1000 and a $600 per year hosting fee.
by Jay
Wed May 27, 2015 6:24 am
Forum: Main Forum
Topic: online backup
Replies: 20
Views: 20092

Re: online backup

OD, XDR and Dolphin databases plus OpenDentalImages folder and other images, DICOMs, PDFs etc. Service need to be HIPAA compliant with any accompanying documentation as well as encrypted locally using a private encryption key before uploading. Backups should be made incrementally in realtime or at l...
by Jay
Tue May 26, 2015 2:12 pm
Forum: Main Forum
Topic: online backup
Replies: 20
Views: 20092

Re: online backup

Crashplan is as of Jan 1 2015, $1000 setup fee and $600 per year (they charge you for a 5 user minimum). They also need a dedicated Crashplan server in addition to your file server. Is anyone using any other service which is affordable and HIPAA compliant?



PS: I am aware this is an old thread.
by Jay
Tue May 26, 2015 11:39 am
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 118801

Re: HIPAA Compliant Email

Maybe it's just being used to something and resistant to change, but I find the built in version cumbersome. To be honest it sounds complicated to me as well but maybe they're really sticking to government regulations. The nice thing about Sendinc is that once a recipient registers and sets up a pa...
by Jay
Fri May 22, 2015 6:26 am
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 118801

Re: HIPAA Compliant Email

@HersheyDMD and anyone else: Did you consider OD's own encrypted email? I am wondering if there is a reason you picked a third party service over the built in feature.
by Jay
Wed Jan 14, 2015 1:18 pm
Forum: Main Forum
Topic: Integration with US Postal Service (USPS) address checking
Replies: 6
Views: 15101

Re: Integration with US Postal Service (USPS) address checki

This is such a great idea if it is done using the USPS but I am not sure about the use of Third Party Websites (Melissa) from a privacy perspective. Anyone with an opinion on this? The automatic checker plugin would of course be amazing.
by Jay
Sat Aug 09, 2014 7:18 am
Forum: Main Forum
Topic: Microchipped credit cards
Replies: 4
Views: 3979

Re: Microchipped credit cards

by Jay
Thu Aug 07, 2014 8:28 am
Forum: Main Forum
Topic: Backing up with IDRIVE.COM!
Replies: 22
Views: 34374

Re: Backing up with IDRIVE.COM!

Wow!! Impressive.
by Jay
Wed Aug 06, 2014 4:07 pm
Forum: Main Forum
Topic: Backing up with IDRIVE.COM!
Replies: 22
Views: 34374

Re: Backing up with IDRIVE.COM!

"
bpcomp wrote:idrive handles online only. We have a different backup for local backup.
What is your local option?
by Jay
Mon Aug 04, 2014 12:34 pm
Forum: Main Forum
Topic: "Hygiene" messaging button
Replies: 5
Views: 4019

Re: "Hygiene" messaging button

Thanks!
by Jay
Sat Aug 02, 2014 11:55 am
Forum: Main Forum
Topic: Backing up with IDRIVE.COM!
Replies: 22
Views: 34374

Re: Backing up with IDRIVE.COM!

Although this page is for Linux, it recommends a dump file. Is the Windows environment different?

https://www.idrive.com/faq_linux.htm#linux5
by Jay
Fri Aug 01, 2014 1:01 pm
Forum: Main Forum
Topic: "Hygiene" messaging button
Replies: 5
Views: 4019

Re: "Hygiene" messaging button

@arna: Where are these files to be saved?
by Jay
Fri Jul 25, 2014 2:56 pm
Forum: Main Forum
Topic: Practice Barometers Report
Replies: 15
Views: 10520

Re: Practice Barometers Report

How do you generate this kind of report?
KevinRossen wrote:Like this?
Image

I have it setup for our office and my beta testers to be automatically emailed at the end of every day. I've got quite a bit going on in the backend outside of Open Dental.
by Jay
Fri Jul 25, 2014 9:33 am
Forum: Main Forum
Topic: YAPI and OD
Replies: 4
Views: 3942

Re: YAPI and OD

mikebarrdds wrote:
spolevoy wrote: although to be fair, we didn't install OD's text messaging plug in.
Which plug-in? Where?
He means this: http://opendental.com/manual/textMessages.html
by Jay
Tue Jul 15, 2014 9:00 am
Forum: Advanced Topics
Topic: DrTech's Plugin
Replies: 40
Views: 46604

Re: DrTech's Plugin

Sorry @drtech. We're getting this Unhandled Exception Error with OD Version 14.1.20.0 on a Windows 8.1 x64 PC. See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.MissingFieldException: Field...
by Jay
Thu Jul 03, 2014 5:58 pm
Forum: Developers
Topic: Preview the Electronic Prescriptions module
Replies: 9
Views: 9816

Re: Preview the Electronic Prescriptions module

can it do NON-CONTROLLED substances at present? if so, how?
by Jay
Thu Jul 03, 2014 12:17 pm
Forum: Main Forum
Topic: Twain support for webcams and cameras
Replies: 31
Views: 69663

Re: Twain support for webcams and cameras

Justin. A project for you since you like such things. Write a Universal Twain driver for Canon EOS cameras that supports both Live View and the usual Optical Viewfinder. This will be great for capturing images directly into OD, XDR, Dolphin etc using Canon Macro lenses and ring flashes which are ver...
by Jay
Thu Jul 03, 2014 12:06 pm
Forum: Main Forum
Topic: digital radiography
Replies: 22
Views: 57742

Re: digital radiography

Justin. Could you tell me what Apteryx can do (other tha suppost every sensor ever made) that XDR's native software cannot? I am curious.
by Jay
Thu Jul 03, 2014 11:44 am
Forum: Developers
Topic: Preview the Electronic Prescriptions module
Replies: 9
Views: 9816

Re: Preview the Electronic Prescriptions module

Effective March 27, 2015 it will be mandatory for New York State practitioners, excluding veterinarians, to issue electronic prescriptions for CONTROLLED and NON-CONTROLLED substances. See item 6. http://www.op.nysed.gov/prof/pharm/pharmelectrans.htm

Is OD able to do this?
by Jay
Wed Jul 02, 2014 2:10 pm
Forum: Main Forum
Topic: digital radiography
Replies: 22
Views: 57742

Re: digital radiography

Just spoke with Tanya at XDR. They made good on a mistake they made 2 years ago. What a great company!! And the best part is that we did not even know they had made a mistake.
by Jay
Tue Apr 15, 2014 1:59 pm
Forum: Main Forum
Topic: Label maker
Replies: 8
Views: 5799

Re: Label maker

DYMO sells a tiny print server that also works great for its label makers.
by Jay
Wed Apr 09, 2014 12:42 pm
Forum: Main Forum
Topic: Label maker
Replies: 8
Views: 5799

Re: Label maker

Depends on what you use labels for: Small single labels: (e.g. Appointment Labels and small address labels): DYMO is what we use. Works really well with OD and as a bonus if you get the Twin Turbo it can print stamps. UPS style labels: Zebra/Eltron etc. The above are thermal labels and you will need...
by Jay
Tue Apr 08, 2014 11:17 am
Forum: Main Forum
Topic: Hosted Portal
Replies: 1
Views: 1688

Hosted Portal

Jason/Jordan Any updates on how far we are from a hosted patient portal via OD.
by Jay
Tue Apr 08, 2014 4:51 am
Forum: Main Forum
Topic: Windows 7 chart
Replies: 8
Views: 5817

Re: Windows 7 chart

This will probably fix your problem. I have found it is usually a direct x issue that still occurs on windows 7 and windows 8. If you download this file and run it, then restart windows/the computer, it solves the problem every time. http://www.smilecouple.org/2013/01/09/open-dental-tooth-directx-s...
by Jay
Mon Apr 07, 2014 11:38 am
Forum: Main Forum
Topic: Windows 7 chart
Replies: 8
Views: 5817

Re: Windows 7 chart

Or turn on the "Add Procedures Without Refreshing Entire Chart (Increase in speed)" in the Chart Module Setup tab. http://opendental.com/manual/modulesetupchart.html Jason, correct me if I am wrong but isn't this is a workaround if nothing else works. Why give up on a feature when a potential fix e...
by Jay
Mon Apr 07, 2014 10:49 am
Forum: Main Forum
Topic: Windows 7 chart
Replies: 8
Views: 5817

Re: Windows 7 chart

What @bpcompt suggests might just work but here's another scenario. Windows 7 might be installing the latest driver for your graphics card and that may not be the best one for your purposes. We once had a similar situation and what worked in the end was a rollback using older drivers from the Intel ...
by Jay
Thu Mar 20, 2014 3:25 pm
Forum: Main Forum
Topic: Holiday List
Replies: 1
Views: 2080

Holiday List

Ok this is silly but is there a way to have Open Dental to be updated with a predefined list of public holidays i.e. We aren't necessarily closed but it would help to know e.g. when booking children's appointments.
by Jay
Thu Nov 14, 2013 5:40 am
Forum: Main Forum
Topic: Shredding Service
Replies: 7
Views: 6367

Re: Shredding Service

Hersheydmd wrote: Are they overstuffing it and jamming it?
Quite possible but impossible to establish.
by Jay
Wed Nov 13, 2013 1:35 pm
Forum: Main Forum
Topic: Shredding Service
Replies: 7
Views: 6367

Re: Shredding Service

We do run the lubricant sheets through but more like once a month or so. Regarding models I did look at SPL-XC240P but am leaning towards this one based on ratings:

http://www.staples.com/Fellowes-Powersh ... o-top-link
by Jay
Wed Nov 13, 2013 10:35 am
Forum: Main Forum
Topic: Dental RAT foot controlled perio input
Replies: 12
Views: 13710

Re: Dental RAT foot controlled perio input

Hersheydmd wrote:We have been using the Florida Probe for many years and I am very happy with it...It is expensive, ~$5K, but I strongly feel it is worth the cost.
Do you use the GO probe system or the Computerized Probe? They seem to have a Voice version too.
by Jay
Tue Nov 12, 2013 1:47 pm
Forum: Main Forum
Topic: Shredding Service
Replies: 7
Views: 6367

Shredding Service

I am sick of shredders breaking. Does anyone have a good model in mind? Better still does anyone use a shredding service? Any pros or cons and suggested contracts (HIPAA etc.)?
by Jay
Fri Nov 08, 2013 5:10 am
Forum: Main Forum
Topic: Two Win 8 questions
Replies: 15
Views: 9015

Re: Two Win 8 questions

Honestly when Windows 8 came out it was cheap and we used it to upgrade out of XP whose support is ending in April 2014 and according to MS is 21 times more hack-able than Windows 8. Upgrading to Windows 7 would have been much more expensive since Windows 8 had introductory pricing at the time. Also...
by Jay
Thu Nov 07, 2013 9:32 pm
Forum: Main Forum
Topic: Two Win 8 questions
Replies: 15
Views: 9015

Re: Two Win 8 questions

Despite everything I wrote 8.1 does work well if you manage to install it completely. Mainstream support for Windows 8 ends in Jan 2018 so in a sense you have two years (EDIT: 4-5 years, DUH) to play with. Unfortunately the only way to find out is to try. I think MS mishandled the Windows 8/8.1 rele...
by Jay
Thu Nov 07, 2013 7:06 pm
Forum: Main Forum
Topic: Two Win 8 questions
Replies: 15
Views: 9015

Re: Two Win 8 questions

Maybe this is off-topic but here goes: 1. OD has no issues with 8.1 in my experience. I had a few Direct X re-installs but nothing major. 2. Windows 8.1 however is not a straightforward install: --Can only be installed from STORE so needs UAC re-activated for STORE app to work. Remember to deactivat...
by Jay
Thu Oct 31, 2013 1:45 pm
Forum: Main Forum
Topic: DirectX 11 & Video Card
Replies: 18
Views: 19262

Re: DirectX 11 & Video Card

Great. Happy to help!
by Jay
Thu Oct 31, 2013 8:35 am
Forum: Main Forum
Topic: DirectX 11 & Video Card
Replies: 18
Views: 19262

Re: DirectX 11 & Video Card

Sorry if this is annoying but I found this to be an obvious problem some people had in the past. Did you actually highlight and select one of the options in the numbered list of Available Graphics Formats at the bottom of the Graphics window? I found that working your way down that list is often the...
by Jay
Wed Oct 09, 2013 1:15 pm
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 118801

Re: HIPAA Compliant Email

Jason Encrypted email into Open Dental would be awesome! Would we be able to attach images to it also and woud the images be encrypted? How would this work with receiving PHI from another office? Right now we use a program called EDOSSEA which has worked really well for us, $50 a month, we send ele...
by Jay
Mon Oct 07, 2013 11:30 am
Forum: Main Forum
Topic: What are you guys using for data encryption?
Replies: 45
Views: 51489

Re: What are you guys using for data encryption?

@bpcomp. I agree with everything you say here. Encrypted drives do not protect if the network is ON and someone accesses it but they are important for example is someone steals the server. Such a person may not be able to log in but can mount an unencrypted drive and copy the data folders over. That...
by Jay
Mon Oct 07, 2013 11:25 am
Forum: Main Forum
Topic: Be Afraid, Be Very Afraid... Ransomware
Replies: 25
Views: 26084

Re: Be Afraid, Be Very Afraid... Ransomware

I think what you guys are disputing is whether the files are actually encrypted or not. If yes, then it is true ransomware and one has to pay up or lose everything. If no, then it is only hoaxware and you can safely remove the virus. But what if it resembles hoaxware but actually is ransomware? Then...
by Jay
Sun Oct 06, 2013 5:24 pm
Forum: Main Forum
Topic: What are you guys using for data encryption?
Replies: 45
Views: 51489

Re: What are you guys using for data encryption?

Can someone explain how Bitlocker protects against a hacker who has gained access to the network and your shares? He could simply copy the files over which are accessible in an unencrypted state over your network. Even if your server is unhackable someone who hacks the workstations can use them to a...
by Jay
Mon Sep 23, 2013 11:18 am
Forum: Main Forum
Topic: Be Afraid, Be Very Afraid... Ransomware
Replies: 25
Views: 26084

Re: Be Afraid, Be Very Afraid... Ransomware

bpcomp wrote:If you are looking for disk cloning and wanting to stick with open source, take a look at Clonezilla. It's worked well for me the couple of times I've used it.
Thanks. While searching Clonezilla, I found Fog. Have you compared them?
by Jay
Fri Sep 20, 2013 11:05 am
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 118801

Re: HIPAA Compliant Email

I tried to get people interested in this solution which is not perfect but works...but the idea does not seem to have too many takers. :-( http://opendentalsoft.com/forum/viewtopic.php?f=1&t=4426&p=18897&hilit=pdf+postman You could still implement outside OD and it works well for us when we need it....
by Jay
Fri Sep 20, 2013 7:38 am
Forum: Main Forum
Topic: Be Afraid, Be Very Afraid... Ransomware
Replies: 25
Views: 26084

Re: Be Afraid, Be Very Afraid... Ransomware

Thanks. Incidentally I am looking at Bart PE for disk cloning and recovery over the network.
by Jay
Thu Sep 19, 2013 4:30 pm
Forum: Main Forum
Topic: Be Afraid, Be Very Afraid... Ransomware
Replies: 25
Views: 26084

Re: Be Afraid, Be Very Afraid... Ransomware

I am truly sorry to hear what happened to your data. I hope everything is restored to normal soon. Unfortunately you might have to format and re-install the OS on all networked PCs because it might have left a hidden program that continues to do log keystrokes or repeat the same thing in 4 months. M...
by Jay
Fri Aug 09, 2013 4:46 pm
Forum: Main Forum
Topic: Inexpensive transparency scanner
Replies: 3
Views: 3647

Re: Inexpensive transparency scanner

It will scan a full size pano and mounted FMX. I was looking this up since you reccommend it but the User Guide says. Using the Film Guides You can use the four film guides that came with the transparency unit to scan 35mm slides, strips of 35mm negative or positive film, 120‑size or 220‑size forma...
by Jay
Thu Aug 08, 2013 11:16 am
Forum: Main Forum
Topic: Using the Wireless Camera Card
Replies: 9
Views: 10397

Re: Using the WIRELESS CAMERA CARD

We use the eyefi in our office. It downloads the images to a folder on our server and then we manually import those images into the patient. This saves the steps of having to pull the memory card out of the camera and importing the images. We can start pulling up images with the patient in the chai...
by Jay
Thu Aug 08, 2013 6:39 am
Forum: Main Forum
Topic: Using the Wireless Camera Card
Replies: 9
Views: 10397

Re: Using the WIRELESS CAMERA CARD

It might be easier to use a camera with a Twain driver and after selecting the appropriate patient, to capture from within OD's Image module using USB. Unfortunately I have not tried this and cannot recommend either camera or Twain driver but you could search for the right combo. The benefits of wir...
by Jay
Thu Aug 01, 2013 4:42 pm
Forum: Main Forum
Topic: Dolphin Imaging Bridge
Replies: 2
Views: 2589

Re: Dolphin Imaging Bridge

Anyone using OD and Dolphin here?
by Jay
Wed Jul 10, 2013 10:17 am
Forum: Main Forum
Topic: ZocDoc
Replies: 4
Views: 6372

Re: ZocDoc

Ok, thanks. Just was wondering if it is the next big thing to do.
by Jay
Thu Jun 27, 2013 4:24 pm
Forum: Main Forum
Topic: CallFire Changed?
Replies: 6
Views: 8094

Re: CallFire Changed?

Hey thanks. I'll look into it.
by Jay
Thu Jun 27, 2013 10:32 am
Forum: Main Forum
Topic: ZocDoc
Replies: 4
Views: 6372

ZocDoc

Anyone use ZocDoc or know anything about it? They've been trying to get us to sign up. They charge $3000 per year in one shot.
by Jay
Thu Jun 20, 2013 3:00 pm
Forum: Main Forum
Topic: CallFire Changed?
Replies: 6
Views: 8094

Re: CallFire Changed?

Jordan. Any plans to integrate with the new CALLFIRE interface? I ask because the new one allows you to send SMS from a long code (i.e. a phone number). If people reply to your text you get the response in your CallFire Inbox and an optional email notification. I am not sure but the Callfire people ...
by Jay
Tue Jun 18, 2013 1:51 pm
Forum: Main Forum
Topic: 16 weeks using TRS, not a single broken appt
Replies: 27
Views: 17213

Re: 8 weeks using TRS, not a single broken appt

@hersheydmd. did you compare with other services that do similar stuff? we use lighthouse. wonder if the two are more or less the same.
by Jay
Thu Apr 18, 2013 6:13 pm
Forum: Main Forum
Topic: Scanning Directly to OD
Replies: 12
Views: 16671

Re: Scanning Directly to OD

Sorry to hear that. We have had the opposite experience. Brother is rock solid. Epson is flaky with: hardware issues (one died and was replaced, one has pinstripe through scanned page) and software issues (restart, unplug/replug USB). Fujitsu is of course un-useable with OD.
by Jay
Fri Apr 12, 2013 4:29 pm
Forum: Main Forum
Topic: What is your "Oh no my server crashed" plan?
Replies: 60
Views: 244587

Re: What is your "Oh no my server crashed" plan?

I agree, Justin.

Some examples of how others have done this for educational purposes only. :D

http://dev.mysql.com/doc/refman/5.1/en/mysqldump.html
by Jay
Sat Mar 30, 2013 6:49 am
Forum: Main Forum
Topic: Web Document Storage
Replies: 4
Views: 3232

Re: Web Document Storage

Why not Google Docs?
by Jay
Wed Mar 27, 2013 11:59 am
Forum: Main Forum
Topic: CrashPlan Pro
Replies: 7
Views: 13084

Re: CrashPlan Pro

I use crash plan pro...its a good idea to hire a professional to set it up, its not that expensive Yes and no. In principle I agree but in practice I do not like the idea of an open port on the main router just because Crashplan needs it to work. I mean that's all the pro might have done to make Cr...
by Jay
Wed Mar 27, 2013 7:15 am
Forum: Main Forum
Topic: CrashPlan Pro
Replies: 7
Views: 13084

Re: CrashPlan Pro

Our experience has been mixed as I had previously posted. Basically with one exception no one involved wants to deal with the open databases issue. At the same time everyone involved will tell you you are backing up open databases at your own risk. So on this one thing you are on your own. The one e...
by Jay
Thu Mar 21, 2013 1:51 pm
Forum: Main Forum
Topic: Where'd the sticky go?
Replies: 3
Views: 3147

Where'd the sticky go?

I can't find it at the top.
by Jay
Thu Mar 21, 2013 5:49 am
Forum: Main Forum
Topic: My new favorite china cam.
Replies: 27
Views: 18487

Re: My new favorite china cam.

Thanks. Do you think the MD960U will have Windows 8 64-bit support?
by Jay
Wed Mar 20, 2013 10:20 am
Forum: Main Forum
Topic: My new favorite china cam.
Replies: 27
Views: 18487

Re: My new favorite china cam.

Justin. Thanks for your posts. Which one do you recommend for XDR that has the capture button functionality? Do you have an Ebay link?
by Jay
Mon Mar 11, 2013 7:47 am
Forum: Main Forum
Topic: XDR and MySQL
Replies: 4
Views: 4350

Re: XDR and MySQL

In the past XDR used Borland, and some legacy installations of XDR continue to use it. Our office switched over last year and initially it was the 'same' mySQL as every other program uses but XDR did not want to create issues for OD when the mySQL service was switched on or off by XDR techs. So, som...
by Jay
Thu Feb 28, 2013 2:47 pm
Forum: Main Forum
Topic: Disabled Recall
Replies: 14
Views: 8526

Re: Disabled Recall

Oh well, I tried. Maybe now I'll find that we are having the same problem and haven't even realized it.
by Jay
Thu Feb 28, 2013 2:46 pm
Forum: Main Forum
Topic: Locking down a Public Kiosk
Replies: 2
Views: 3215

Re: Locking down a Public Kiosk

You are right. It's annoying but any person who uses a Kiosk on your network can, in theory, gain complete access to it. The way I see it. This is a one time setup cost in terms of time and hardship and then, all but the most determined hackers can be held at bay. The other way, you rely on a staff ...
by Jay
Wed Feb 27, 2013 5:41 pm
Forum: Main Forum
Topic: Disabled Recall
Replies: 14
Views: 8526

Re: Disabled Recall

Here's one possibility. Check SETUP>>RECALL and the bottom right of the Window there should be an item: Max # Reminders (e.g. 4): Check the entry. If it is not blank then after the maximum number of reminders sent to a patient, Recall gets disabled. This max is quickly attained if you have a softwar...
by Jay
Wed Feb 27, 2013 12:21 pm
Forum: Main Forum
Topic: Locking down a Public Kiosk
Replies: 2
Views: 3215

Locking down a Public Kiosk

This issue has been on my mind so here is what I have found on how best to lock down a Kiosk PC so that a patient cannot mess around too much. 1. Create a User account in Windows for the Kiosk and have an Admin backdoor. 2. Create a "Kiosk" account in OD. There is no such thing but what I mean is cr...
by Jay
Wed Feb 20, 2013 11:55 am
Forum: Main Forum
Topic: OpenDental Support Fees
Replies: 17
Views: 12996

Re: OpenDental Support Fees

I think, of all the recurrent expenses our office has to incur, paid support for OD is the least bothersome and the one we pay with utmost willingness. As I have posted previously these guys go above and beyond to troubleshoot the network, the PC and even any third party software that you might be r...
by Jay
Wed Feb 13, 2013 9:26 am
Forum: Main Forum
Topic: New Wiki Feature
Replies: 5
Views: 3813

Re: New Wiki Feature

Me too.
by Jay
Sun Feb 10, 2013 3:33 pm
Forum: Main Forum
Topic: Possible bug OD Forms
Replies: 4
Views: 3420

Re: Possible bug OD Forms

I wish the signature box were always active and that little pen didn't require a click. @Boboffice: That's exactly my point except if the signature box were completely inactive we'd be better off. Instead it is inactive for the Topaz Pad and active for the mouse so it promotes signature by mouse! @...
by Jay
Sat Feb 09, 2013 8:56 am
Forum: Main Forum
Topic: Possible bug OD Forms
Replies: 4
Views: 3420

Re: Possible bug OD Forms

Anyone? Anyone? I am hoping at least someone who has deployed kiosk and web forms can weigh in on whether these issues are real or imaginary.
by Jay
Thu Feb 07, 2013 3:29 pm
Forum: Main Forum
Topic: Possible bug OD Forms
Replies: 4
Views: 3420

Possible bug OD Forms

We are implementing the OD forms feature. A few thoughts: 1. If the text field in WEB forms is about 14-16 pixels high hitting the ENTER key in any text field submits the form. People erroneously hit Enter (instead of Tab) all the time to move to the next field so allowing the Enter key to submit is...
by Jay
Thu Feb 07, 2013 11:27 am
Forum: Main Forum
Topic: Help: OD crashing on one workstation
Replies: 6
Views: 4533

Re: Help: OD crashing on one workstation

The problem is we have the latest drivers. I am pretty sure the problem would go away if I rolled back the driver Windows 8 chose to an older version from the Intel site. The rolIback trick worked like a charm on some of our workstations that cannot do DirectX graphics and were using OpenGL graphics...
by Jay
Wed Feb 06, 2013 8:55 pm
Forum: Main Forum
Topic: Help: OD crashing on one workstation
Replies: 6
Views: 4533

Re: Help: OD crashing on one workstation

Changing to Simple Graphics using a MySQL query solved it. The PC is a Kiosk so it is fine. Thanks.
by Jay
Tue Feb 05, 2013 5:32 pm
Forum: Main Forum
Topic: Help: OD crashing on one workstation
Replies: 6
Views: 4533

Re: Help: OD crashing on one workstation

Thanks guys but the problem is I cannot reach the File>>Graphics stage at all. It crashes even before the login window. I'll call in tomorrow to see if you guys have a back door. This is intended for our Kiosk so Simple graphics are just fine.
by Jay
Tue Feb 05, 2013 2:14 pm
Forum: Main Forum
Topic: Help: OD crashing on one workstation
Replies: 6
Views: 4533

Help: OD crashing on one workstation

Hi. OD refuses to run on one of our workstations which is running Windows 8 Pro. It runs fine on all other Windows 8 installations both 32 and 64 bit. I think the error is .NET related and although all updates have been applied. Event Log has 2 Errors and 1 Information entry (reproduced below and se...
by Jay
Fri Jan 11, 2013 1:42 pm
Forum: Main Forum
Topic: Need an Audit Trail note for Lighthouse confirmations
Replies: 9
Views: 10401

Re: Need an Audit Trail note for Lighthouse confirmations

Thanks Joel. As far as I know this feature was activated for us by LH support staff quite some time ago.
by Jay
Wed Jan 09, 2013 2:25 pm
Forum: Main Forum
Topic: Scanning Directly to OD
Replies: 12
Views: 16671

Re: Scanning Directly to OD

We have extensive experience with 2 scanners: Fujitsu Scan Snap S1500 (not Twain compliant) and Epson GT-S50 (Twain compliant) and I would have readily recommended the latter to you but for the fact that a third (and in my opinion, better) option (Brother ADS2000, also Twain compliant) has arrived o...
by Jay
Wed Jan 09, 2013 2:20 pm
Forum: Main Forum
Topic: Fax/Scanner Combo
Replies: 8
Views: 9464

Re: Fax/Scanner Combo

Brother 9970CDW since it can do email with secure protocols (TLS/SSL) that Gmail etc. need.
by Jay
Wed Jan 09, 2013 2:17 pm
Forum: Main Forum
Topic: HTML email
Replies: 8
Views: 6333

Re: HTML email

Some time back I suggested a button that launches Outlook from within OD and passes patient name and attachments to Outlook. http://opendentalsoft.com/forum/viewtopic.php?f=1&t=4426&p=18897&hilit=postman#p18897 I really believe this is the best way to go for the reasons I provided in that post (basi...
by Jay
Wed Jan 09, 2013 2:10 pm
Forum: Main Forum
Topic: Lighthouse360 users please respond
Replies: 4
Views: 4954

Re: Lighthouse360 users please respond

@mkleive: Everything you say is true but wait till I list the cons of front desk staff. Lighthouse may not do everything, but what it does is guaranteed to happen and additionally what it does, LH logs . Before the LH era, we had to choose in every instance whether to believe the patient or the staf...
by Jay
Wed Jan 09, 2013 12:39 pm
Forum: Main Forum
Topic: Win7/Win8 slow
Replies: 5
Views: 3466

Re: Win7/Win8 slow

Actually we had a problem with the Win 8 machine with OpenGL and I fixed it using an older Intel accelerator version that was "not recommended." Following your post though I installed the SDK and believe it or not it worked on the Core2Duo machines with G3100 integrated graphics and now we have Dire...
by Jay
Wed Jan 09, 2013 8:11 am
Forum: Main Forum
Topic: Win7/Win8 slow
Replies: 5
Views: 3466

Re: Win7/Win8 slow

I think so. In our office the 3D tooth charts are visibly slower on Win 7/8 machines than on Win XP machines with identical/lesser hardware. Clicking on a tooth number makes the entire chart refresh from left to right. Very frustrating.
by Jay
Thu Sep 20, 2012 8:11 am
Forum: Main Forum
Topic: Howto - Server Virtualization
Replies: 39
Views: 46597

Re: Howto - Server Virtualization

Rick. Don't feel bad. Its not you, its Microsoft which is notoriously hard to deal with unless you are a retail customer or a giant company. Whether it is their product adviser website or a live rep nobody really knows what is right for you if you don't fall into one of the aforementioned categories...
by Jay
Thu Sep 20, 2012 7:00 am
Forum: Sharing
Topic: Work or School Excuse
Replies: 5
Views: 20332

Re: Work or School Excuse

I am not too familiar with Sheets and Forms so can someone explain why this document is better formatted as a Patient Form and not as a Patient Letter?
by Jay
Fri Jul 27, 2012 8:25 am
Forum: Main Forum
Topic: Chime on Open Dental Website
Replies: 5
Views: 3827

Re: Chime on Open Dental Website

No more chime. I prefer the silence although I had grown used to the chime.
by Jay
Wed Jul 25, 2012 8:14 am
Forum: Main Forum
Topic: Need an Audit Trail note for Lighthouse confirmations
Replies: 9
Views: 10401

Re: Need an Audit Trail note for Lighthouse confirmations

Hi Joel. I am reviving this old thread to ask if LH reads the patstatus variable in OD. As you know ARCHIVED patients have patstatus=3 which can be easily used to flag them (and exclude them) when we are trying to activate patients who (for example) haven't stopped by in two years or more. ARCHIVED ...
by Jay
Tue Jul 17, 2012 11:27 am
Forum: Main Forum
Topic: Card Scanner Recommendation
Replies: 8
Views: 10876

Re: Card Scanner Recommendation

Haven't tried this but what about: http://www.youtube.com/watch?v=tesV_C1ZssA
by Jay
Wed Jul 11, 2012 4:52 pm
Forum: Main Forum
Topic: Web Forms, Web Hosting service
Replies: 0
Views: 2237

Web Forms, Web Hosting service

Can anyone using Web Forms feature chime in? 1. Is the Web Forms feature working out for you? What issues (if any) do you experience? 2. What type of web hosting service for the company website do you use/recommend? E.g. dedicated hosting, vitual private server, run your own server, shared etc. 3. A...
by Jay
Fri Jul 06, 2012 12:35 pm
Forum: Main Forum
Topic: HOW TO Import Insurance Plans: Ver 12.3.2
Replies: 1
Views: 1805

Re: HOW TO Import Insurance Plans: Ver 12.3.2

Ok, its part of the Patient Registration Form.
by Jay
Fri Jul 06, 2012 8:24 am
Forum: Main Forum
Topic: HOW TO Import Insurance Plans: Ver 12.3.2
Replies: 1
Views: 1805

HOW TO Import Insurance Plans: Ver 12.3.2

How to use this feature? It doesn't show up in SETUP>>SHEETS as far as I can tell.

Import Insurance Plans: Primary and secondary insurance plans can be imported using sheets. Works for both kiosk and web forms.
by Jay
Thu Jul 05, 2012 9:49 am
Forum: Main Forum
Topic: Text Messages via CallFire
Replies: 30
Views: 22881

Re: Text Messages via CallFire

@Jordan: Callfire has two services: Regular and something called Tesla. I am not sure which one you are using. The regular service uses Callfire's shortcode, 67076 to send SMS but getting SMS from shortcodes is sometimes blocked by wireless service providers because it is the equivalent of spam emai...
by Jay
Tue Jul 03, 2012 9:49 am
Forum: Main Forum
Topic: Text Messages via CallFire
Replies: 30
Views: 22881

Re: Text Messages via CallFire

Another vote for Lighthouse. It's great. If you need any questions answered just ask.
by Jay
Tue Jul 03, 2012 9:35 am
Forum: Main Forum
Topic: Payconnect Receipts and OD
Replies: 0
Views: 2338

Payconnect Receipts and OD

The integration is seamless and it is a huge upgrade from the traditional swipe machines but here is where work is needed for things to be perfect: The way it works now 1. A statement prints only when you swipe a credit card. This looks like a 'usual' credit card slip with a place to sign. The patie...
by Jay
Mon Jul 02, 2012 4:09 pm
Forum: Main Forum
Topic: How stable is 12.3 beta?
Replies: 6
Views: 3942

Re: How stable is 12.3 beta?

Sorry my bad. The appearance of the window can be toggled per workstation using SETTINGS>>IMAGING. Great work as usual.
by Jay
Mon Jul 02, 2012 12:11 pm
Forum: Main Forum
Topic: How stable is 12.3 beta?
Replies: 6
Views: 3942

Re: How stable is 12.3 beta?

Ok, one question. I know the scanning options were expanded in 12.2 but this has introduced an additional step/window in the scanning process. Does 12.3 address this at all? I liked how in 12.1 you'd click the icon for MultiPage scan and scanning would commence immediately. Now we have more control ...
by Jay
Mon Jul 02, 2012 9:03 am
Forum: Main Forum
Topic: How stable is 12.3 beta?
Replies: 6
Views: 3942

How stable is 12.3 beta?

Is anyone using it daily? Some of the new features are great!
by Jay
Wed Jun 20, 2012 6:28 am
Forum: Main Forum
Topic: 1 800 dentist
Replies: 7
Views: 13323

Re: 1 800 dentist

Thank you for all your responses. It has helped me decide.
by Jay
Tue Jun 19, 2012 4:42 pm
Forum: Main Forum
Topic: Inputting Insurance Fee Schedules
Replies: 10
Views: 6249

Re: Inputting Insurance Fee Schedules

Manny Ramirez wrote:What does the "10 Key" entry mean ? :oops:
Entry using the keyboard's built-in (or an independent) numeric keypad:
http://en.wikipedia.org/wiki/Numeric_keypad
This is typically much faster if the person entering the data is a pro at data entry.
by Jay
Sat Jun 16, 2012 6:36 am
Forum: Main Forum
Topic: Trojan & Lighthouse
Replies: 3
Views: 3083

Re: Trojan & Lighthouse

1. Trojan: This has been covered a couple of years ago- just hoping for an update from those using Trojan services for accessing benefit info. We just want a slick service that will save our administrators valuable time. I spoke with a couple of reps a few mins ago, and quite frustrated. The first ...
by Jay
Mon Jun 04, 2012 10:06 am
Forum: Main Forum
Topic: Check in, check out, kiosks and printouts
Replies: 3
Views: 3039

Re: Check in, check out, kiosks and printouts

The check-in is request #214. As described on http://www.opendental.com/manual/aptedit.html Open Dental can already track times arrived, seated, and dismissed. So I don't think the front desk needs to enter a new field. The printout might be a sheet of type "LabelAppointment", because it's pulling ...
by Jay
Sat Jun 02, 2012 10:19 am
Forum: Main Forum
Topic: Card Scanner Recommendation
Replies: 8
Views: 10876

Re: Card Scanner Recommendation

Rick, the Epson GT-S50 works perfectly for us in this application. You just adjust the guides to the size of the card.
by Jay
Fri Jun 01, 2012 9:31 am
Forum: Main Forum
Topic: 1 800 dentist
Replies: 7
Views: 13323

1 800 dentist

Does anyone here use 1 800 dentist service and/or their reminder system? Any suggestions/experiences about both aspects? thanks.
by Jay
Fri Jun 01, 2012 9:29 am
Forum: Main Forum
Topic: Credit card processing - Payconnect vs Excharge
Replies: 5
Views: 4703

Re: Credit card processing - Payconnect vs Excharge

This is a great question. Does anyone have experiences to share? The Payconnect people are super friendly (same as ClaimConnect) but does Xcharge have a technological edge within the Open Dental framework?
by Jay
Fri Jun 01, 2012 8:12 am
Forum: Main Forum
Topic: Check in, check out, kiosks and printouts
Replies: 3
Views: 3039

Check in, check out, kiosks and printouts

We recently had a patient who came in an hour early and complained that she had to wait for 40 minutes! Here is one idea that would have helped. KIOSK 1. Every patient checks in and even if all their information is up to date, this logs their arrival time. 2. Before leaving every patient checks out....
by Jay
Thu May 31, 2012 7:56 am
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

Yeah, no problem at all. I am just letting you know.
by Jay
Wed May 30, 2012 7:47 pm
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

Sorry David, looks like 12.1.24 breaks it. Just got an error when accessing the Accounts Module. See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.InvalidCastException: Specified cast is no...
by Jay
Sun May 27, 2012 3:21 pm
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

drtech wrote:Jay, just verifying with you that the plugin did work with OD v 12.1.17 right?
yes, worked perfectly with 12.1.17
by Jay
Sun May 27, 2012 5:28 am
Forum: Main Forum
Topic: Why can't OD make an automated daily dump of the database?
Replies: 4
Views: 3171

Re: Why can't OD make an automated daily dump of the databas

In your list of annoyances, you seem to be under the impression that you can't backup a live database. This just isn't the case. No backup software or strategy that I'm aware of has any problem at all backing up the live database. The only time you need to stop mysql is to do a restore. I am sure i...
by Jay
Fri May 25, 2012 5:20 pm
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

Plugin broken by 12.1.24. Invoking the Account Module generates an Unhandled Exception Error. I thought (wrongly) that 12.1.X (the plugin's stated compatibility) covers 12.1.24 but unfortunately the plugin is now returning errors. Luckily I was able to disable the plugin and OD would still start. In...
by Jay
Fri May 25, 2012 6:40 am
Forum: Main Forum
Topic: Why can't OD make an automated daily dump of the database?
Replies: 4
Views: 3171

Why can't OD make an automated daily dump of the database?

Recently XDR's software team retired their DB backup tool and made daily mySQL DB dumps, a basic feature of the latest version of XDR. New backup files don't overwrite the old but simply bear a datestamp. In future this may be doable more frequently in which case the files will bear a timestamp. To ...
by Jay
Mon May 14, 2012 6:10 pm
Forum: Main Forum
Topic: Advice before I buy another printer?
Replies: 7
Views: 5174

Re: Advice before I buy another printer?

B/W: Get an old HP workhorse like Laserjet 4050DTN on a famous auction site. Amazing compared to modern printers and everything can be fixed by hand. You can take these apart and put together if need be. All toners can be non-HP. Color: Brothers are the best. HL-3040CN is nice entry level color lase...
by Jay
Sat May 12, 2012 7:54 pm
Forum: Main Forum
Topic: New User Question
Replies: 7
Views: 4868

Re: New User Question

Rickliftig wrote:Herman Test has had more dental treatment than any of my patients, ever... he never shows up and yet I still bill him for thousands of dollars! :D
Rick, surely you mean Ms. Kay Nine.
by Jay
Fri May 11, 2012 6:25 pm
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

It works! Very nice. Thank you.
by Jay
Thu May 10, 2012 7:16 am
Forum: Main Forum
Topic: What is your "Oh no my server crashed" plan?
Replies: 60
Views: 244587

Re: What is your "Oh no my server crashed" plan?

@mikemee: Very detailed and useful post. Can you elaborate on two points that'll make it even more useful:

1. What software do you use to make backups?

2. How do you backup open databases?

3. Do you do offsite backups over the internet? If so, what service do you use? If not, why not?
by Jay
Tue May 08, 2012 3:05 pm
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

12.1.17
by Jay
Tue May 08, 2012 12:16 pm
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

Great. The odd thing is that initial dialog box http://imageshack.us/photo/my-images/171/startupscreenshot.png/ says that "Plugin_DrTech_CustomAging is an invalid pref name." Yet when we removed the 8 rows, PrefNum 327 is just that, Plugin_DrTech_CustomAging. So, somehow it is looking for something ...
by Jay
Tue May 08, 2012 12:16 pm
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

Great. The odd thing is that initial dialog box http://imageshack.us/photo/my-images/17 ... nshot.png/ says that "Plugin_DrTech_CustomAging is an invalid pref name." Yet when we removed the 8 rows, PrefNum 327 is just that, Plugin_DrTech_CustomAging.
by Jay
Tue May 08, 2012 11:43 am
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

Brand new install.

Main thing is: Can the OD database still be unstable after the 8 rows referenced above are removed?
by Jay
Tue May 08, 2012 10:34 am
Forum: Main Forum
Topic: New Open Dental Plugin Released
Replies: 49
Views: 31711

Re: New Open Dental Plugin Released

Hi David. Unfortunately I faced quite a problem trying to install this plugin. 1. Initially I got a Windows dialog box that said: Plugin_DrTech_CustomAging is an invalid pref name. See: http://imageshack.us/photo/my-images/171/startupscreenshot.png/ 2. Thereupon I noticed that in Program Links the "...
by Jay
Mon Apr 23, 2012 7:50 am
Forum: Main Forum
Topic: Who likes what and why regarding credit card processing?
Replies: 4
Views: 3975

Re: Who likes what and why regarding credit card processing?

1. I can only give you one piece of advice. Demand and read the fine print before you sign anything. The document you sign might have a line saying you are bound by the terms and conditions that will be mailed to you separately. Using this method some companies have three year auto-renewing service ...
by Jay
Tue Apr 17, 2012 5:24 pm
Forum: Main Forum
Topic: PDF Postman and MS Outlook
Replies: 27
Views: 22535

Re: PDF Postman and MS Outlook

Hi Robert (@prucedental). I really like Thunderbird and we have just one copy of Outlook 2010 and plan to buy more if this feature reqest works out. Unfortunately I don't know any way for PDF Postman to work with Thunderbird and using Thunderbird (or Outlook for that matter) without PDF Postman will...
by Jay
Sun Apr 15, 2012 11:23 am
Forum: Main Forum
Topic: Howto - Server Virtualization
Replies: 39
Views: 46597

Re: Howto - Server Virtualization

No, it is simpler than that. The Virtualbox program itself has a Snapshots feature. You can create snapshots at any moment in time. Sort of like an instantaneous picture of the moving world. When resumed, everyone continues on with what they are doing. Walking guy continues walking, skydiver contin...
by Jay
Sun Apr 15, 2012 10:13 am
Forum: Main Forum
Topic: Howto - Server Virtualization
Replies: 39
Views: 46597

Re: Howto - Server Virtualization

Thanks for the detailed responses. If you think about it, virtualization is a massive RAID because if you copy your virtual image to the other computers in your office, you would have multiple redundancies. This is good but my only concern here is security. Server rooms are usually physically secure...
by Jay
Sun Apr 15, 2012 8:35 am
Forum: Main Forum
Topic: Howto - Server Virtualization
Replies: 39
Views: 46597

Re: Howto - Server Virtualization

Wow Phil. This is great! Thank you. Cant wait to try out. A couple of questions/observations since I am a virtualization noob. Sorry if I am making no sense: 1. What about the 32/64 bit issue. If the physical server is running 64 bit must the virtual server also be 64 bit and vice versa? 2. If the s...
by Jay
Sat Apr 14, 2012 10:06 am
Forum: Main Forum
Topic: Crap! Server Motherboard(?) Crashed and Burned
Replies: 10
Views: 6394

Re: Crap! Server Motherboard(?) Crashed and Burned

@teethdood/Phil: I have been following your comments with much interest. If you have a moment you should consider starting a thread with a detailed "How To" on (server) virtualization. I have no knowledge of it except for running Windows using Parallels (once) on a Macbook. I didn't like it and swit...
by Jay
Wed Apr 11, 2012 6:59 pm
Forum: Main Forum
Topic: PDF Postman and MS Outlook
Replies: 27
Views: 22535

Re: PDF Postman and MS Outlook

Jordan. I am hardly a Microsoft fan and in fact much prefer Thunderbird and in the past, Eudora. But since the whole point here is to find a workaround for the encryption issue you might want to consider making this an Outlook only feature. I know it is exclusionary and proprietary and all those thi...
by Jay
Wed Apr 11, 2012 12:32 pm
Forum: Main Forum
Topic: PDF Postman and MS Outlook
Replies: 27
Views: 22535

Re: PDF Postman and MS Outlook

Thanks Robert, for the support. Some news: PDF postman 1.2.5 now has a 'default encrypt' mode so that employee error is eliminated and ALL emails sent from Outlook will go out encrypted in that mode. Additionally PDF Postman settings can be password protected so no one can switch off default encrypt...
by Jay
Tue Apr 10, 2012 11:23 am
Forum: Main Forum
Topic: PDF Postman and MS Outlook
Replies: 27
Views: 22535

Re: PDF Postman and MS Outlook

And what's unfortunate is that people are either ignoring the encryption issue (for now) at their own risk, not using email at all, or are forced to use it minimally (for appointment reminders only).
by Jay
Tue Apr 10, 2012 10:29 am
Forum: Main Forum
Topic: PDF Postman and MS Outlook
Replies: 27
Views: 22535

Re: PDF Postman and MS Outlook

In the meantime, there are a number of online services for sending "email" that is viewed online to meet encryption standards. A workaround is all encrypted PDF can ever be. Regarding online email services, it is probably much more expensive and people will have to create another online account whi...
by Jay
Tue Apr 10, 2012 8:30 am
Forum: Main Forum
Topic: PDF Postman and MS Outlook
Replies: 27
Views: 22535

Re: PDF Postman and MS Outlook

Jordan, any update on Feature Request 2211 i.e. Default Mail Client Integration?
by Jay
Tue Mar 27, 2012 5:49 pm
Forum: Main Forum
Topic: Can this be used in open dental for charting?
Replies: 10
Views: 6289

Re: Can this be used in open dental for charting?

Hmm...Dragon NS is expensive if you have many rooms. Also no free trial. PS: Giving up on PerioPal. Too many hoops to jump through means too many things can break.
by Jay
Mon Mar 19, 2012 7:44 pm
Forum: Main Forum
Topic: Can this be used in open dental for charting?
Replies: 10
Views: 6289

Re: Can this be used in open dental for charting?

Andrea ANC700 and a Logitech model from Radioshack both work if you use Buddy 7G. But what about the separate database? Are you ok with that? We are still debating. I haven't tried wireless but the PerioPal people say it can't be done. See: the last question on http://www.periopal.com/faq-hardware.h...
by Jay
Sun Mar 18, 2012 7:21 pm
Forum: Main Forum
Topic: Can this be used in open dental for charting?
Replies: 10
Views: 6289

Re: Can this be used in open dental for charting?

Ok, please post your Perio Pal stories if any. Still can't decide if this is a good idea so listening to someone else's experience will help.
by Jay
Thu Mar 15, 2012 7:17 am
Forum: Main Forum
Topic: Can this be used in open dental for charting?
Replies: 10
Views: 6289

Re: Can this be used in open dental for charting?

There was a recent thread on Dentaltown about this and Lorne Lavine mentioned the Perio-pal product - a voice recognition perio charting program. Looks very interesting and it's inexpensive. It even comes with a one month trial. What makes me think it's a winner is that it is programmed to only tra...
by Jay
Thu Mar 15, 2012 7:03 am
Forum: Main Forum
Topic: What is your "Oh no my server crashed" plan?
Replies: 60
Views: 244587

Re: What is your "Oh no my server crashed" plan?

"You cannot expect me to figure out how you should set up your network/NIC/OS/router/antivirus (pick one)." We should try that line with our customers. It would sure save us a lot of time. We are all spoiled by OD. Even XDR which has a great (well deserved) reputation for customer support pales in ...
by Jay
Tue Mar 13, 2012 6:54 pm
Forum: Main Forum
Topic: What is your "Oh no my server crashed" plan?
Replies: 60
Views: 244587

Re: What is your "Oh no my server crashed" plan?

Crashplan can do live backups but it has a few peculiarities: 1. The recommended installation involves opening and forwarding a port on your router. It might work anyway but if it doesn't then tech support will urge you to do it. 2. It doesnt mix well with dual NIC systems which confuse it. 3. The d...
by Jay
Mon Mar 12, 2012 12:36 pm
Forum: Main Forum
Topic: What is your "Oh no my server crashed" plan?
Replies: 60
Views: 244587

Re: What is your "Oh no my server crashed" plan?

While you are right to be concerned I cannot guarantee anything and you must make the decision yourself. It does seems highly unlikely that a company which publicly lists as clients several Fortune 500 companies would be up to no good. But I have no connection whatsoever with this company so I canno...
by Jay
Thu Mar 08, 2012 8:27 am
Forum: Main Forum
Topic: PDF Postman and MS Outlook
Replies: 27
Views: 22535

Re: PDF Postman and MS Outlook

@hersheydmd: Just gave it 50 votes. Incidentally the PDF Postman plugin now has an option to force Encryption on all outgoing Outlook mail. So there is no more danger of someone accidentally emailing without encrypting first. This can be enabled on the PC used in conjunction with OD to send patient ...
by Jay
Tue Mar 06, 2012 9:40 am
Forum: Main Forum
Topic: What is your "Oh no my server crashed" plan?
Replies: 60
Views: 244587

Re: What is your "Oh no my server crashed" plan?

You are sure right to be thinking about this before it happens! It is interestesting that you said "your server goes down." How it goes down makes all the difference in the world. If the work horse of your computer goes bad, namely the disk drive, you are golden if you have a clone. . . . This is a...
by Jay
Sat Mar 03, 2012 11:12 am
Forum: Main Forum
Topic: What is your "Oh no my server crashed" plan?
Replies: 60
Views: 244587

Re: What is your "Oh no my server crashed" plan?

@igotacavity: Jordan's suggestion is spot on. Cloning introduces a new element into the equation, hardware. Why spend on two identical servers and then keep one switched off till the day you restore to it. @jordan: Crashplan's great if it works. If it doesn't, calling their support is not always fun...
by Jay
Fri Mar 02, 2012 11:13 am
Forum: Main Forum
Topic: Backup on home computer
Replies: 30
Views: 18859

Re: Backup on home computer

The only downside I can see then is the absence of a Windows Service so if someone switches off the program it no longer is backing up. Other than that this is looking very good. The two best alternatives are both commercial i.e. you pay for a software license 1. Crashplan: This is nice as it does l...
by Jay
Thu Mar 01, 2012 4:23 pm
Forum: Main Forum
Topic: Backup on home computer
Replies: 30
Views: 18859

Re: Backup on home computer

Re: Backup on home computer by bpcomp » Thu Mar 01, 2012 2:09 pm For automated backups I have been researching http://www.duplicati.com/. What is really attractive to me is that using Volume Snapshot Service (VSS) under Windows or the Logical Volume Manager (LVM) under Linux it can backup a "hot da...
by Jay
Thu Mar 01, 2012 9:41 am
Forum: Main Forum
Topic: PDF Postman and MS Outlook
Replies: 27
Views: 22535

Re: PDF Postman and MS Outlook

@hersheydmd; Thanks for the vote! PDF Postman even maintains a list of passwords on your PC (or on a remote Microsoft SQL Server) so if a recipient asks for the password you could verify their identity, refer to the list, and tell them their code. The software itself is password protected to prevent...
by Jay
Tue Feb 28, 2012 9:47 am
Forum: Main Forum
Topic: PDF Postman and MS Outlook
Replies: 27
Views: 22535

PDF Postman and MS Outlook

Does anyone use this MS Outlook plugin? Works really well and isn't that expensive ($50 per license). It can send your entire email as an AES encrypted PDF attachment. So if you have given the recipient his password, the message is secure. I haven't found a simpler solution for sending encrypted ema...
by Jay
Tue Feb 28, 2012 9:26 am
Forum: Main Forum
Topic: digital radiography
Replies: 22
Views: 57742

Re: digital radiography

Another shout for XDR. Very sturdy product at a (relatively) low price. Hardware warranty and customer service are excellent. Seamless integration with OD. See: viewtopic.php?f=1&t=3938&p=17298&hilit=xdr#p17294
by Jay
Tue Feb 28, 2012 9:00 am
Forum: Main Forum
Topic: Open Dental vs. Exan PowerPractice
Replies: 2
Views: 4754

Re: Open Dental vs. Exan PowerPractice

I am tempted to reply, "That's easy. OD is the best!" But that would be my biased view and wouldn't help you. Instead lets compare. Its still biased but at least you'll get a few facts about OD. Getting Started: OD: Download the Trial Version and start trying it out. The cost for the full software p...
by Jay
Wed Feb 22, 2012 12:11 pm
Forum: Main Forum
Topic: dentist chair
Replies: 8
Views: 5309

Re: dentist chair

@hersheydmd: Your suggestion is very interesting. Out of curiosity what is the ballpark figure we are talking about here?
by Jay
Fri Feb 10, 2012 11:42 am
Forum: Main Forum
Topic: Fee Schedules
Replies: 3
Views: 2858

Re: Fee Schedules

@Toothdr97: Bear in mind that Jordan's method will export as a TXT file that you have to import into Excel and then match the rows across every fee schedule you export. @Jordan. What is the function of the XML export button? Can you give an example of when that might be useful (not necessarily in th...
by Jay
Fri Jan 27, 2012 12:33 pm
Forum: Main Forum
Topic: Email address in Appointment View
Replies: 3
Views: 2536

Re: Email address in Appointment View

I see. It is part of a larger issue of customizable pop-ups/ appt views.
by Jay
Thu Jan 26, 2012 4:40 pm
Forum: Main Forum
Topic: Email address in Appointment View
Replies: 3
Views: 2536

Email address in Appointment View

Is there any way to add Email Address in a customized Appointment View? It is not on the list at present and it is really useful to have it to make sure we have a patient's email when he walks in.
by Jay
Thu Jan 19, 2012 7:28 am
Forum: Main Forum
Topic: Moving confirmed appointments and Patient Statements
Replies: 14
Views: 7414

Re: Moving confirmed appointments and Patient Statements

@teethdood: I like what you are proposing and to be honest we are considering it. Unfortunately it needs discipline which is often in short supply. As @Hershey said, too often people take the path of least resistance in a high pressure situation. Maybe moves should be permissible within a day (to ac...
by Jay
Tue Jan 17, 2012 10:02 am
Forum: Main Forum
Topic: Moving confirmed appointments and Patient Statements
Replies: 14
Views: 7414

Re: Moving confirmed appointments and Patient Statements

1. Ok great. We snail-mail our statements and do not want to mail out bulky items. And those who use email might want to keep details to a minimum as well.

2. Any insights on the other issue (#1) on why moved appts continue to have Confirmed status?
by Jay
Tue Jan 17, 2012 7:30 am
Forum: Main Forum
Topic: Moving confirmed appointments and Patient Statements
Replies: 14
Views: 7414

Re: Moving confirmed appointments and Patient Statements

2. It prints the same as it shows on the screen. So just change the Account view to be the way you want it to print by default. Thank you Jordan but my request is to be able *by default* to see the maximum information at our end in the Account View and still put down the minimum information on a ge...
by Jay
Mon Jan 16, 2012 12:02 pm
Forum: Main Forum
Topic: Moving confirmed appointments and Patient Statements
Replies: 14
Views: 7414

Moving confirmed appointments and Patient Statements

Two (perhaps obvious) issues. 1. Moving 'Confirmed' appointments even to another day does not change their 'Confirmed' status. So, any automated confirmation services (say, Lighthouse) and even other staff members will ignore the appointment simply because it is marked 'Confirmed" 2. Generating a Pa...
by Jay
Fri Jan 13, 2012 10:38 am
Forum: Main Forum
Topic: MS Outlook integration
Replies: 4
Views: 2902

Re: MS Outlook integration

It is now feature request # 2211. Thanks.
by Jay
Fri Jan 13, 2012 9:20 am
Forum: Main Forum
Topic: MS Outlook integration
Replies: 4
Views: 2902

Re: MS Outlook integration

Thanks for the response. Ok, will do asap. Just to be broader in scope you can consider launching any email client, say Thunderbird. My own interest is in Outlook because of a plugin we are considering.
by Jay
Fri Jan 13, 2012 8:14 am
Forum: Main Forum
Topic: MS Outlook integration
Replies: 4
Views: 2902

MS Outlook integration

I know OD has its own in-built mailer. Is there a way to instead launch MS Outlook and populate the To: field with the patient's email address when the Send button is pressed in OD?
by Jay
Mon Dec 19, 2011 1:53 pm
Forum: Main Forum
Topic: Best Value Xray Sensor for use with OD
Replies: 11
Views: 9263

Re: Best Value Xray Sensor for use with OD

XDR just switched our database from Borland to MySQl. The MySQL version will soon replace the Borland version in all dental offices using XDR. Supposedly the MySQL version is much more robust in multi-user environments although, like drtech we had no real problems with the Borland version. We did ge...
by Jay
Wed Nov 23, 2011 11:14 am
Forum: Main Forum
Topic: Query Examples
Replies: 4
Views: 3357

Re: Query Examples

Rickliftig wrote:Stupid me - I never noticed the Boolean Sorting boxes at the top of the list.
Rick, where are you looking?
by Jay
Wed Nov 16, 2011 8:41 am
Forum: Main Forum
Topic: My patient scheduler vs. Lighthouse 360
Replies: 16
Views: 30775

Re: My patient scheduler vs. Lighthouse 360

We just switched from Lighthouse to My Patient Scheduler. They both do pretty much the same thing, Lighthouse is $200, My Patient Scheduler is $150. How much exactly do these things cost? Are you getting a discount? MPS seems to have many possible combinations but is slightly cheaper even with ALL ...
by Jay
Fri Oct 28, 2011 7:24 am
Forum: Main Forum
Topic: Apixia Dental Sensors--- Affordable
Replies: 20
Views: 28661

Re: Apixia Dental Sensors--- Affordable

SOFTWARE XDR does not use Apteryx but their own proprietary software. Setup is easy but you must pay a $150 one time fee per workstation for the software license and $45 per month if you want phone support. OD integration is seamless to the point of appearing to be a native feature of OD although Xr...
by Jay
Fri Oct 28, 2011 3:05 am
Forum: Main Forum
Topic: Apixia Dental Sensors--- Affordable
Replies: 20
Views: 28661

Re: Apixia Dental Sensors--- Affordable

Following Jordan's suggestion I called both manufacturers (XDR and Apixia) and I must say there are some wonderful people in this business. XDR, whose system we use, discussed the matter with me at length, and even researched the Apixia website to help determine compatibility and then told me that t...
by Jay
Wed Oct 26, 2011 6:33 am
Forum: Main Forum
Topic: Apixia Dental Sensors--- Affordable
Replies: 20
Views: 28661

Re: Apixia Dental Sensors--- Affordable

True, but in my experience manufacturers often have a pessimistic take on anything off the beaten track, especially when they made the track! Anyway, I know this is hardly the place to ask such a question but I thought maybe someone tried it.
by Jay
Wed Oct 26, 2011 4:35 am
Forum: Main Forum
Topic: Apixia Dental Sensors--- Affordable
Replies: 20
Views: 28661

Re: Apixia Dental Sensors--- Affordable

Yes. If someone has a couple of XDR sensors and would like to add Apixia could they connect them use the XDR database? I am just wondering if someone who has both types tried this.
by Jay
Tue Oct 25, 2011 10:36 am
Forum: Main Forum
Topic: Apixia Dental Sensors--- Affordable
Replies: 20
Views: 28661

Re: Apixia Dental Sensors--- Affordable

Did anyone check compatibility with XDR's capture software?
by Jay
Wed Oct 19, 2011 2:45 am
Forum: Main Forum
Topic: Spam
Replies: 13
Views: 7724

Re: Spam

Rickliftig wrote:Maybe we could fool them with a question about Jordin Sparks (the cute one <G>)?
Yeah, that and CAPTCHA should do the trick.
by Jay
Tue Oct 18, 2011 10:40 am
Forum: Main Forum
Topic: Spam
Replies: 13
Views: 7724

Re: Spam

LOL or even, "Who is Gary Thuerk?"
by Jay
Mon Oct 10, 2011 10:49 am
Forum: Main Forum
Topic: small business server 2011 essentials
Replies: 12
Views: 8857

Re: small business server 2011 essentials

Sorry if these questions are obvious to others but... 1. For the sake of completeness is there a way to 'check' if a restored backup is really and completely restored? In other words, after restoring is there any standard diagnostic procedure? 2. Is the procedure for restoring any different if the i...
by Jay
Wed Oct 05, 2011 8:11 am
Forum: Main Forum
Topic: Dymo Label Printer margins
Replies: 11
Views: 6060

Re: Dymo Label Printer margins

Anyone? Basically we want to print appt reminders on a label printer.
by Jay
Tue Oct 04, 2011 5:25 am
Forum: Main Forum
Topic: Dymo Label Printer margins
Replies: 11
Views: 6060

Re: Dymo Label Printer margins

Is there such a feature natively available in 11.1?
by Jay
Tue Sep 27, 2011 2:56 am
Forum: Main Forum
Topic: When will Version 11.1 be released?
Replies: 3
Views: 2428

Re: When will Version 11.1 be released?

Any updates? We are very eager to try the double sided scanning feature.
by Jay
Sun Sep 25, 2011 11:04 am
Forum: Main Forum
Topic: Best all in one PC
Replies: 7
Views: 5518

Re: Best all in one PC

Oh the one you got is Windows 7 Pro. It is indeed a great bargain. I should have known that anything Rick recommends is top notch. Excellent choice.
by Jay
Sun Sep 25, 2011 6:24 am
Forum: Main Forum
Topic: Best all in one PC
Replies: 7
Views: 5518

Re: Best all in one PC

All-in-ones are hard. You pay a premium for the form factor and often have to sacrifice functionality. The two main issues I have found are: 1. Appearance. Ok, so you don't mind that it is no iMac, but you don't want something that is significantly uglier than a plain old LCD monitor, either. 2. Ope...