Search found 106 matches

by Ardavan
Thu Aug 29, 2019 4:37 am
Forum: Advanced Topics
Topic: SFTP for images
Replies: 2
Views: 2225

Re: SFTP for images

Thanks Chris, as always you're quick to reply and your reply is helpful!
by Ardavan
Wed Aug 28, 2019 3:28 pm
Forum: Advanced Topics
Topic: SFTP for images
Replies: 2
Views: 2225

SFTP for images

Hello world, I'm interested in moving away from DropBox as a storage engine and am looking at the SSH option and have a few questions to that effect: 0) This is to the community: how has your experience been using SFTP in production? 1) How are the SFTP credentials protected? 2) Are there any plans ...
by Ardavan
Tue Aug 20, 2019 8:01 am
Forum: Main Forum
Topic: Security in the cloud and why moving to the cloud is best fo
Replies: 4
Views: 1889

Re: Security in the cloud and why moving to the cloud is bes

It's actually quite trivial to host OD "in the cloud" if you're familiar enough with the stack, underlying technologies, and "cloud" service providers. However I'd advise to be very careful as I've seen plenty of faulty tutorials and people who've gotten it wrong (read: set it up insecurely) far too...
by Ardavan
Mon Aug 19, 2019 2:43 pm
Forum: Main Forum
Topic: Remote support on machines with SRP
Replies: 3
Views: 1667

Re: Remote support on machines with SRP

Thanks Chris, Paths can be tricky but I found adding a hash rule worked and should continue to work until the version of G2A distributed with OD changes. For those others out there implementing SRP the file hashed was G2AC_Installer.exe and I found it in "%TEMP%\LogMeIn\GoToAssist Corporate" after a...
by Ardavan
Sat Aug 17, 2019 1:29 pm
Forum: Main Forum
Topic: Remote support on machines with SRP
Replies: 3
Views: 1667

Re: Remote support on machines with SRP

Perhaps if I were to preinstall something like this?
https://support.logmeininc.com/gotoassi ... 2ars050032
by Ardavan
Sat Aug 17, 2019 1:25 pm
Forum: Main Forum
Topic: Remote support on machines with SRP
Replies: 3
Views: 1667

Remote support on machines with SRP

Hello, Our environment is using Software Restriction Policies to help mitigate the threat of ransomware and other forms of unwanted malware, which has worked great except for a small annoyance: it also restricts every remote assistance agent including OpenDental's GoToAssist, Dual Desk, GoTo Manage,...
by Ardavan
Thu Aug 15, 2019 5:06 am
Forum: Main Forum
Topic: Question for multiple office
Replies: 6
Views: 2746

Re: Question for multiple office

fiber is nice, but broadband can be sufficient. sometimes IT makes commission or even recurring revenue by getting clients to opt for certain ISPs, VoIP providers, card processors, etc... I’ve always found the practice a conflict of interest which is why avoid working with such outfits. If your IT d...
by Ardavan
Wed Aug 14, 2019 7:43 pm
Forum: Advanced Topics
Topic: Potential bug in XVweb integration
Replies: 9
Views: 4704

Re: Potential bug in XVweb integration

Thanks, tested and its working!
by Ardavan
Thu Aug 08, 2019 2:26 pm
Forum: Advanced Topics
Topic: Potential bug in XVweb integration
Replies: 9
Views: 4704

Re: Potential bug in XVweb integration

Its strange to call an error progress, but I'd rather a verbose error than a silent fail. After updating to the latest stable version clicking on an xvweb integrated images in the images module prompts the following error, after which the OD application closes: Error Encountered - 08/08/2019 5:06:30...
by Ardavan
Wed Aug 07, 2019 5:34 am
Forum: Main Forum
Topic: Question for multiple office
Replies: 6
Views: 2746

Re: Question for multiple office

At the company I'm currently with (until the end of this month!) I was initially contracted to help choose a stack and set the roadmap for rapid expansion in January of 2010. Since then we have grown from a single location to ten operations with a call center and central administrative office. We ar...
by Ardavan
Mon Aug 05, 2019 4:48 am
Forum: Main Forum
Topic: Security in the cloud and why moving to the cloud is best fo
Replies: 4
Views: 1889

Re: Security in the cloud and why moving to the cloud is bes

And below is a recent article which doesn't require login credentials. https://www.wsj.com/articles/how-the-accused-capital-one-hacker-stole-reams-of-data-from-the-cloud-11564911001 The cloud may be sexy, but is by no means a silver bullet to any problem outside the scope of renting infrastructure, ...
by Ardavan
Sun Aug 04, 2019 6:35 pm
Forum: Main Forum
Topic: Taking images with the iPhone directly into Open Dental
Replies: 2
Views: 1566

Re: Taking images with the iPhone directly into Open Dental

Nice, thanks for sharing! I'd like to pick your brain a little with some annoying questions: 1) Are there intermediary servers or is the connection direct from phone to app (relying on OD and iPhone being on the same LAN)? Based on the screenshot I'd guess OD and iPhone are on same network segment? ...
by Ardavan
Sun Aug 04, 2019 6:15 pm
Forum: Main Forum
Topic: Clearinghouse Recs for SC Medicaid
Replies: 2
Views: 1042

Re: Clearinghouse Recs for SC Medicaid

Maybe too late but I would have called all the compatible ones and asked them directly if they work with your payors.
by Ardavan
Sun Aug 04, 2019 6:13 pm
Forum: Main Forum
Topic: Question for multiple office
Replies: 6
Views: 2746

Re: Question for multiple office

Theres a guy on these forums named Justin Schafer (I probably misspelled his last name) who I think is somewhere in Texas and has his own IT company. I've followed Justin's work on these forums and elsewhere, he's one of the few IT people I'd trust and recommend. I hate to say it but I'm currently s...
by Ardavan
Sun Aug 04, 2019 5:21 pm
Forum: Main Forum
Topic: Clearinghouse other than Dental Exchange
Replies: 1
Views: 927

Re: Clearinghouse other than Dental Exchange

We did a detailed analysis of compatible clearinghouses several years back and switched away from Dental Exchange in favor of the least expensive option, however we wound up switching back. I'd advise trying to negotiate with DE for better rates if your spend is too high. The less expensive clearing...
by Ardavan
Tue Jul 30, 2019 3:59 pm
Forum: Advanced Topics
Topic: potential bug: CEMT Sync on middle tier
Replies: 3
Views: 2548

Re: potential bug: CEMT Sync on middle tier

Thanks so much for looking into this, I realize our setup is far from "standard" which may be the source of many of our problems. My credentials are the same in the CEMT as in all middle tier connections, however where our setup may differ from your testing is that when setting up the CEMT I had sta...
by Ardavan
Wed Jul 24, 2019 11:43 am
Forum: Advanced Topics
Topic: potential bug: CEMT Sync on middle tier
Replies: 3
Views: 2548

potential bug: CEMT Sync on middle tier

Hello all, We're still lagging behind on 18.2.47 so this may have already been addressed, but then again the CEMT, middle tier, and combination thereof aren't as widely used as the default setup so this may not even have been reported yet. First the setup: All connections including connection to the...
by Ardavan
Wed Jul 10, 2019 9:28 am
Forum: Main Forum
Topic: Open Dental on the Cloud using Amazon Server AWS
Replies: 16
Views: 4644

Re: Open Dental on the Cloud using Amazon Server AWS

Thanks mafiaxxx, I apologize if my post seemed like an attack, I'll be the first to admit that in my early days I have done things for clients I would cringe at today and I'll be the first to call my younger self an idiot. Having been around as long as I have and seen all that I have my faith in man...
by Ardavan
Tue Jul 09, 2019 8:49 am
Forum: Main Forum
Topic: Open Dental on the Cloud using Amazon Server AWS
Replies: 16
Views: 4644

Re: Open Dental on the Cloud using Amazon Server AWS

@rhaber123 Justin and Chris' answers have my endorsement as both of them have demonstrated time and time again that they understand the technology as well as the regulations the healthcare industry is bound by. Though I've never personally met either Justin is one of the few (perhaps the only) IT pr...
by Ardavan
Tue Jul 09, 2019 7:45 am
Forum: Advanced Topics
Topic: HL7 between OD instances
Replies: 2
Views: 2168

Re: HL7 between OD instances

Thanks Chris, as always you're quick to reply with meaningful feedback!
by Ardavan
Mon Jul 08, 2019 3:55 pm
Forum: Advanced Topics
Topic: HL7 between OD instances
Replies: 2
Views: 2168

HL7 between OD instances

Hello, I have never used OD's HL7 functionality but reading the docs I see an opportunity to use it in lieu of merging databases. Theoretically it seems like it would be possible to keep patient charts synchronized between multiple OD instances utilizing the HL7 functionality if the instances can co...
by Ardavan
Mon Jul 08, 2019 3:50 pm
Forum: Main Forum
Topic: Open Dental on the Cloud using Amazon Server AWS
Replies: 16
Views: 4644

Re: Open Dental on the Cloud using Amazon Server AWS

@mafiaxxx Dental practices may not have hitech espionage, however allowing traffic to traverse the wire in cleartext is a HIPAA violation if you're in the united states. That being said it's easy enough to use the middle tier and secure it with SSL.
by Ardavan
Mon Jul 01, 2019 2:04 pm
Forum: Advanced Topics
Topic: Potential bug in XVweb integration
Replies: 9
Views: 4704

Re: Potential bug in XVweb integration

Short answer is probably no, this is specifically for Apteryx's XVweb product. XVweb isn't cheap so you'd likely know if you have it. XVweb uses the familiar Apteryx application for capturing images however it also uses their cloud infrastructure to store images and has a nice web interface for view...
by Ardavan
Wed Jun 26, 2019 10:21 am
Forum: Advanced Topics
Topic: Potential bug in XVweb integration
Replies: 9
Views: 4704

Re: Potential bug in XVweb integration

Thank you! is it possible to backport this to 18.2 or at the very least the latest stable version?

Thanks again, you guys rock!
by Ardavan
Thu May 23, 2019 3:48 am
Forum: Main Forum
Topic: OD crashes when importing scanned documents
Replies: 5
Views: 1849

Re: OD crashes when importing scanned documents

1) what version of adobe reader/acrobat is on the afflicted workstations
2) how are the pdfs being created in the first place
3) are there any pdfs that dont crash OD
by Ardavan
Wed May 15, 2019 1:20 pm
Forum: Advanced Topics
Topic: Database Merge
Replies: 2
Views: 2473

Re: Database Merge

Thank you Chris, you're always helpful, quick to respond, and on point!
by Ardavan
Wed May 15, 2019 11:57 am
Forum: Main Forum
Topic: OD crashes when importing scanned documents
Replies: 5
Views: 1849

Re: OD crashes when importing scanned documents

Have you tried updating acrobat?
by Ardavan
Wed May 15, 2019 11:37 am
Forum: Advanced Topics
Topic: Database Merge
Replies: 2
Views: 2473

Database Merge

Hello OpenDental team, We have had your team help merge two of our databases and the results were as advertised, however we are considering merging several more but the duplication has us considering other options. We have over a hundred users and dozens of providers in each database, and they're th...
by Ardavan
Wed May 15, 2019 10:26 am
Forum: Main Forum
Topic: OD WiFi Implementation, Feasible?
Replies: 3
Views: 1756

Re: OD WiFi Implementation, Feasible?

As cmcgehee pointed out strong encryption is key. Most small businesses (and many large MSPs) don't understand wireless technology well enough to realize that introducing an access point to a network drastically increases their exposure and can knock them out of compliance (PCI, HIPAA, BYOA). If I w...
by Ardavan
Wed May 15, 2019 10:18 am
Forum: Main Forum
Topic: Query Help!!
Replies: 5
Views: 1545

Re: Query Help!!

The database documentation is your best friend: https://www.opendental.com/OpenDentalDocumentation18-2.xml ProcStatus column: TP: 1- Treatment Plan. C: 2- Complete. EC: 3- Existing Current Provider. EO: 4- Existing Other Provider. R: 5- Referred Out. D: 6- Deleted. Cn: 7- Condition. TPi: 8- Treatmen...
by Ardavan
Tue Apr 30, 2019 9:27 am
Forum: Advanced Topics
Topic: Middle Tier Security
Replies: 1
Views: 2340

Middle Tier Security

Hello, Every system I put on the internet starts getting hammered by bots trying to break in within minutes of deployment. I have come to accept this as the cost of placing resources online and use Fail2Ban on my linux machines and the BulletProofSecurity plugin on my wordpress installs to help miti...
by Ardavan
Mon Apr 15, 2019 10:11 am
Forum: Advanced Topics
Topic: nonhumans submitting webforms
Replies: 3
Views: 2602

Re: nonhumans submitting webforms

Thanks jsalmon, your insight is always appreciated. I'm working on a Caries Risk Assessment patients can complete at home, and webforms seemed to be the easiest way of achieving my goal with minimal effort. I was thinking of having a simple website/form/whatever that patients can navigate to on thei...
by Ardavan
Sat Apr 13, 2019 6:36 am
Forum: Advanced Topics
Topic: nonhumans submitting webforms
Replies: 3
Views: 2602

nonhumans submitting webforms

Hello all,
I'd like a script I'm working on to submit OpenDental webforms on behalf of its users.
Trying to POST to https://patientviewer.com/WebFormsGWT/G ... Forms.html with cURL I get error 405 - HTTP verb used to access this page is not allowed.
Any suggestions?
Thanks!
by Ardavan
Thu Mar 28, 2019 9:11 am
Forum: Advanced Topics
Topic: Potential bug in XVweb integration
Replies: 9
Views: 4704

Potential bug in XVweb integration

Hello world, We recently started using Apteryx and to make workflows easier (no more exporting/importing between systems) we opted to implement the OpenDental / XVweb integration. After working with Apteryx and OpenDental support (thank you all) we were able to get the bridge up, however the doctors...
by Ardavan
Tue Feb 19, 2019 5:28 am
Forum: Advanced Topics
Topic: CEMT over Middle Tier
Replies: 12
Views: 5452

Re: CEMT over Middle Tier

Thank you, I was not aware of the ApplicationName node and will use it moving forward. By chance I happened to stumble upon the problem, and was able to replicate it on other rigs and setups as well. The middle tier path/virtual directory or whatever IIS calls it cannot be named "CentralManager". I'...
by Ardavan
Thu Feb 14, 2019 11:07 pm
Forum: Advanced Topics
Topic: CEMT over Middle Tier
Replies: 12
Views: 5452

Re: CEMT over Middle Tier

Thanks for the tip, I really appreciate you guys helping me troubleshoot. Taking your suggestion I discovered the conveniently named iisreset command which helped me move one step further, as you pointed out the changes to the XML files were not always applied immediately so results from previous te...
by Ardavan
Thu Feb 14, 2019 4:13 pm
Forum: Advanced Topics
Topic: CEMT over Middle Tier
Replies: 12
Views: 5452

Re: CEMT over Middle Tier

Thanks for your help guys, we're making progress! I am able to connect the CEMT to the middle tier of a running OpenDental instance with no errors, so the problem must be with my configuration of the CEMT middle tier instance and/or somewhere in the CEMT database. After launching the CEMT and enteri...
by Ardavan
Mon Jan 28, 2019 12:07 pm
Forum: Advanced Topics
Topic: CEMT over Middle Tier
Replies: 12
Views: 5452

Re: CEMT over Middle Tier

Thanks, the error pops up immediately after logging into the CEMT over middle tier before interacting with anything, however I have isolated the issue to our CEMT middle tier setup because when I point the CEMT client to the middle tier of one of our actual OD databases it connects fine without thro...
by Ardavan
Mon Jan 28, 2019 11:45 am
Forum: Advanced Topics
Topic: CEMT over Middle Tier
Replies: 12
Views: 5452

Re: CEMT over Middle Tier

Thanks, you are correct, with the node you mentioned added I was able to remove the contents of the database server, username, and password nodes and the client did not throw an exception! Now I am getting the following error: https://pasteboard.co/HYzEaUBm.png I'm searching all XML files for that I...
by Ardavan
Mon Jan 28, 2019 11:28 am
Forum: Advanced Topics
Topic: CEMT over Middle Tier
Replies: 12
Views: 5452

Re: CEMT over Middle Tier

Thank you, I had missed that very important line in the documentation!
by Ardavan
Sat Jan 26, 2019 6:06 am
Forum: Advanced Topics
Topic: CEMT over Middle Tier
Replies: 12
Views: 5452

CEMT over Middle Tier

Hello, Firstly I'd like to praise the OpenDental team for your work on the CEMT, we've had our eyes on it since first release and can see the improvements with every iteration. The issue I'm reporting may already have been resolved as we're lagging a bit (still on version 18.2.47) but I cant seem to...
by Ardavan
Tue Jan 08, 2019 12:12 pm
Forum: Advanced Topics
Topic: Dental Office network, hardware, software, backup
Replies: 3
Views: 2930

Re: Dental Office network, hardware, software, backup

Disclaimer: I am not a healthcare lawyer, the views and opinions expressed here are my own and not those of my employer or its affiliates. Thanks for the input JLM, HIPAA can be a confusing beast. Of course it is best practice to encrypt in transit (to protect from eavesdropping) and at rest (to pro...
by Ardavan
Mon Dec 31, 2018 8:54 am
Forum: Advanced Topics
Topic: Dental Office network, hardware, software, backup
Replies: 3
Views: 2930

Re: Dental Office network, hardware, software, backup

Thanks tdong, For those of us in the United States who wish to maintain HIPAA compliance following tdong's instructions don't forget to either: 1) Encrypt everything prior to uploading or 2) Sign a BAA with DropBox, OneDrive, and any other third party provider MountainDuck can help with seamless cli...
by Ardavan
Fri Nov 23, 2018 10:18 am
Forum: Main Forum
Topic: New UI/UX for OpenDental
Replies: 6
Views: 3175

Re: New UI/UX for OpenDental

One benefit of being a windows store app is that it could run on "S" editions of windows. I haven't ventured inside Microsofts's walled garden so I can't say if the effort is worth it, especially given how frequently new builds of OD are released.
by Ardavan
Wed Oct 17, 2018 12:36 pm
Forum: Advanced Topics
Topic: CEMT Security Log
Replies: 4
Views: 2601

Re: CEMT Security Log

Thanks!
by Ardavan
Wed Oct 17, 2018 11:54 am
Forum: Advanced Topics
Topic: CEMT Security Log
Replies: 4
Views: 2601

Re: CEMT Security Log

Correct, my apologies for the lack of clarity.
by Ardavan
Wed Oct 17, 2018 9:34 am
Forum: Advanced Topics
Topic: CEMT Security Log
Replies: 4
Views: 2601

CEMT Security Log

Hello, After an earlier incident no administrator is claiming responsibility for it came to my attention that the CEMT does not log everything into the securitylog table. I know there isn't much that can be done directly from the CEMT itself, but imagine this: Agent X somehow gets an administrators ...
by Ardavan
Wed Oct 17, 2018 9:08 am
Forum: Main Forum
Topic: Open Dental Plugin to use IntraOral Cameras
Replies: 27
Views: 28235

Re: Open Dental Plugin to use IntraOral Cameras

Nice, Is the licensing per site or per station?
by Ardavan
Fri Jul 27, 2018 10:26 am
Forum: Advanced Topics
Topic: CEMT - Middle Tier Connections - Reports
Replies: 6
Views: 3307

Re: CEMT - Middle Tier Connections - Reports

Thanks and please don't sacrifice security, especially not on my behalf. I'd rather have to do some manual one time setup on each new connection than know that there are holes in the middle tier. Syncing on direct connections is mostly working except for an issue that BrandonR (I think) said was res...
by Ardavan
Thu Jul 26, 2018 1:02 pm
Forum: Advanced Topics
Topic: CEMT - Middle Tier Connections - Reports
Replies: 6
Views: 3307

Re: CEMT - Middle Tier Connections - Reports

Thank you for the multiple replies and efforts in improving the CEMT, we are currently on version 17.3.40 of the CEMT and all of our OpenDentals. It is a wonderful tool but I see how the fact that it's used by so few practices may lead to it's neglect (how can you fix bugs nobody reports?) The Middl...
by Ardavan
Thu Jul 26, 2018 7:58 am
Forum: Advanced Topics
Topic: CEMT - Middle Tier Connections - Reports
Replies: 6
Views: 3307

CEMT - Middle Tier Connections - Reports

Hello, We have the CEMT setup with several connections all using Middle Tiers and have stumbled upon an issue when running reports. Attempting to run reports against multiple middle tier connections results in the attached error message (the same message shows when using the CEMT to run reports agai...
by Ardavan
Thu Jun 07, 2018 8:53 am
Forum: Advanced Topics
Topic: Beta v 17.4.59 Error - Reports -pref
Replies: 10
Views: 8344

Re: Beta v 17.4.59 Error - Reports -pref

You (both of you) probably already know this but since you mentioned a Linux server I thought I'd throw it out there that table names are case sensitive in Linux.
by Ardavan
Mon May 28, 2018 1:47 pm
Forum: Advanced Topics
Topic: Middle Tier on Amazon EC2 running Linux
Replies: 1
Views: 2175

Re: Middle Tier on Amazon EC2 running Linux

Thank you for sharing, I was searching for a method to secure an internet exposed middle tier when I discovered this post by accident. Have you or anyone you know ran the middle tier (or the client application for that matter) on a linux machine in production?
by Ardavan
Fri Apr 20, 2018 1:20 pm
Forum: Main Forum
Topic: Web Forms not filling out static text
Replies: 1
Views: 1346

Web Forms not filling out static text

Hello, We're a few versions behind so this may have been addressed already: WebForms do not automatically populate with dynamic field values. I understand that some of these values must be pulled from the database for each individual patient, however fields like practiceTitle, clinicDescription, cli...
by Ardavan
Fri Oct 06, 2017 7:18 am
Forum: Advanced Topics
Topic: Potential Bug in version 16.2.55
Replies: 3
Views: 3203

Re: Potential Bug in version 16.2.55

Is the eTrans table designed for electronic claims only?
by Ardavan
Thu Oct 05, 2017 12:39 pm
Forum: Advanced Topics
Topic: Potential Bug in version 16.2.55
Replies: 3
Views: 3203

Potential Bug in version 16.2.55

Hello, Today we noticed that the claim preview populates fields in the "Billing Provider" section directly from the database. For example, If we have a claim which was sent and received a year ago, and within that time there have been changes to the "Default Billing Provider" name or address, genera...
by Ardavan
Thu May 25, 2017 12:01 pm
Forum: Advanced Topics
Topic: Middle Tier + DropBox = Unhandled Exception?
Replies: 7
Views: 4549

Re: Middle Tier + DropBox = Unhandled Exception?

Fair enough, any estimate on the release of 17.1 (non beta)?
by Ardavan
Tue May 23, 2017 9:49 am
Forum: Advanced Topics
Topic: Middle Tier + DropBox = Unhandled Exception?
Replies: 7
Views: 4549

Re: Middle Tier + DropBox = Unhandled Exception?

Thanks a ton, the unhandled exception was resolved after copying the dropbox dll from the main directory to the /bin/ directory, but now the following pops up when navigaing to the imaging module: See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog...
by Ardavan
Mon May 22, 2017 10:52 am
Forum: Advanced Topics
Topic: Middle Tier + DropBox = Unhandled Exception?
Replies: 7
Views: 4549

Middle Tier + DropBox = Unhandled Exception?

Hello, I am trying to setup a "Mobile" station that connects to a middle tier server and uses DropBox for the AtoZ folder. I have setup the OpenDental instance to use DropBox as the AtoZ folder, and when using a direct database connection there are no issues. However when I try to connect using the ...
by Ardavan
Thu Jan 26, 2017 8:37 am
Forum: Main Forum
Topic: Viewing tasks in 16.3
Replies: 3
Views: 4739

Re: Viewing tasks in 16.3

Thank you Jason for your prompt and informative reply. I was unable to find the setting myself but after calling support they directed me to where I need to make the change. I was actaully quite embarrased at how simple it was, especially given that in hindsight the location of the setting was perfe...
by Ardavan
Tue Jan 24, 2017 7:35 am
Forum: Main Forum
Topic: Viewing tasks in 16.3
Replies: 3
Views: 4739

Viewing tasks in 16.3

Good morning, We recently updated to version 16.3 and discovered that the update has broken our workflow for managing tasks. In 16.3 the "Tasks" window no longer has the tabs "By Date", "By Week", and "By Month" which we heavily relied on. I have read through the manual and see that dated tasks have...
by Ardavan
Mon Dec 19, 2016 9:12 am
Forum: Main Forum
Topic: dropbox feature
Replies: 9
Views: 7889

Re: dropbox feature

The dropbox feature uses dropbox instead of an AtoZ folder: http://www.opendental.com/manual/dropbox.html But I do have a question which I though appropriate to ask in this thread: How would we move our existing local AtoZ folder to dropbox? Is it as simple as installing a client then moving the con...
by Ardavan
Tue Nov 22, 2016 9:40 am
Forum: Advanced Topics
Topic: Signal OD to refresh
Replies: 6
Views: 8948

Re: Signal OD to refresh

Thank you Jason for pointing out the flaws with my heavy handed workaround, I didn't even think about the disruption that would be caused. Also thank you very much for your recommendations for debugging, using a breakpoint is a great idea! I'm sorry for my lack of clarity in earlier posts, David bas...
by Ardavan
Mon Nov 14, 2016 10:03 am
Forum: Advanced Topics
Topic: Signal OD to refresh
Replies: 6
Views: 8948

Re: Signal OD to refresh

Thank you Chris for the prompt reply letting me know I'm not crazy, and thank you Jason for your wisdom and guiding me toward best practices. After further testing over the weekend I realized that I was wrong in my initial assumption. Despite a signal being generated in the database upon changes mad...
by Ardavan
Thu Nov 10, 2016 2:26 pm
Forum: Advanced Topics
Topic: Signal OD to refresh
Replies: 6
Views: 8948

Signal OD to refresh

Hello again, I am a database guy so I make alot of changes directly from the database, which work well, except that I have to ask users to restart OpenDental or at the very least log out then back in in order for them to see my changes. I know that when making changes directly from the application t...
by Ardavan
Wed Oct 19, 2016 9:46 am
Forum: Advanced Topics
Topic: FHIR and Dropbox as an AtoZ folder
Replies: 1
Views: 2407

FHIR and Dropbox as an AtoZ folder

Hello, I've said it before and I'll say it again, OpenDental and the OpenDental team are absolutely awesome! I'm surprised to be the first on the forums to mention the FHIR API in version 16.3, this is HUGE!!!. I remember some hints towards a browser version of OD possibly as early as 2017, and with...
by Ardavan
Thu Oct 13, 2016 8:06 am
Forum: Main Forum
Topic: Appointment Confirmed Not Tracked
Replies: 3
Views: 4399

Re: Appointment Confirmed Not Tracked

Thanks for the reply, we are still on 16.1.22.0. Looking forward to the update.
by Ardavan
Tue Oct 11, 2016 11:50 am
Forum: Main Forum
Topic: Appointment Confirmed Not Tracked
Replies: 3
Views: 4399

Appointment Confirmed Not Tracked

Hello, Today the team pointed out to me they are having trouble tracking who changed the "Confirmed" field of a few appointments. After some experimentation we discovered that when the "Confirmed" field is changed directly from the appointment module (not from the Edit Appointment window) there is n...
by Ardavan
Mon May 30, 2016 8:05 am
Forum: Main Forum
Topic: Bridge to softphones?
Replies: 8
Views: 11078

Re: Bridge to softphones?

In the past I searched briefly for a softphone with an API or command line interface but didn't find any free or opensource ones that I felt comfortable deploying (they did exist though). I think that would be the easiest as the integration could be done without requiring any programming skills or c...
by Ardavan
Sun May 22, 2016 7:38 pm
Forum: Main Forum
Topic: CEMT 15.4.40 Web Services bug
Replies: 3
Views: 4951

Re: CEMT 15.4.40 Web Services bug

Upgraded to 16.1.22.0 but am still unable to use Middle Tier connections with the CEMT, the status reads OFFLINE even though the connection string works fine when using OpenDental. Can't wait for 16.2 to come out of beta!
by Ardavan
Fri May 06, 2016 12:55 pm
Forum: Main Forum
Topic: Web version
Replies: 23
Views: 22553

Re: Web version

Thanks for the clarification Nathan, my assumptions were clearly way off. I'm sorry for misleading anyone who may have ready my post.

Will offices have the option to run the windows application and the browser version against the same database side by side?
by Ardavan
Wed May 04, 2016 8:51 am
Forum: Main Forum
Topic: Web version
Replies: 23
Views: 22553

Re: Web version

I don't work for OpenDental, but have been a longtime user and written a few plugins. Based on my assumptions and observations, plugins without user interfaces should "just work" on the yet to be released web version, while plugins with user interfaces may require some additional work to be compatib...
by Ardavan
Fri Apr 29, 2016 2:46 pm
Forum: Advanced Topics
Topic: CEMT command line and plugins
Replies: 1
Views: 2428

CEMT command line and plugins

Hello awesome people, Cant wait for 16.1 to be released as stable, I've been compulsively checking the website for updates! Forgive me for asking before peeking at the source code, but I have two questions regarding the CEMT: 1) Do you foresee (or are there already) command line options for the CEMT...
by Ardavan
Wed Apr 27, 2016 2:54 pm
Forum: Main Forum
Topic: Dentrix server/backend
Replies: 3
Views: 4992

Re: Dentrix server/backend

I don't have specific experience but can speak as a seasoned database admin: It MAY work but I'd advise against it. If you do choose that path I'd advise heavy testing, and don't update the version before heavy testing of the new versions in case new queries have been introduced. MySQL can not be a ...
by Ardavan
Tue Apr 19, 2016 10:02 am
Forum: Main Forum
Topic: Possible bug in treatment plan module (15.4.40.0)
Replies: 2
Views: 2381

Re: Possible bug in treatment plan module (15.4.40.0)

Thank you for your detailed response, looking forward to 16.1!
by Ardavan
Thu Apr 14, 2016 12:05 pm
Forum: Main Forum
Topic: Possible bug in treatment plan module (15.4.40.0)
Replies: 2
Views: 2381

Possible bug in treatment plan module (15.4.40.0)

Hello, When a note is entered into the text box at the bottom of the treatment plan module and Save TP is clicked the contents of the textbox, the treatment plan note if you will, is reset to some other value. If we double click on a saved treatment plan then edit the note in the popup window it is ...
by Ardavan
Mon Mar 21, 2016 7:10 am
Forum: Main Forum
Topic: CEMT 15.4.40 Web Services bug
Replies: 3
Views: 4951

Re: CEMT 15.4.40 Web Services bug

Awesome, Thank you!!!
by Ardavan
Mon Mar 21, 2016 6:26 am
Forum: Main Forum
Topic: Mapped Drives Lost when Updating Open Dental
Replies: 5
Views: 5003

Re: Mapped Drives Lost when Updating Open Dental

Its been scaring me too so I've spent the past week or so researching how to protect against it and prepare for how to deal with it in case it does strike. Ill share my findings on this forum once compiled.
by Ardavan
Mon Mar 21, 2016 5:13 am
Forum: Main Forum
Topic: Mapped Drives Lost when Updating Open Dental
Replies: 5
Views: 5003

Re: Mapped Drives Lost when Updating Open Dental

Very strange, mapped drives are a windows feature and updating OpenDental only does the following: 1) Overwrite the OpenDental application's files with the updated files (On all machines) 2) Make a copy of the OpenDental database (The first time the new version is run) 3) Modify the database to upda...
by Ardavan
Sun Mar 20, 2016 6:22 am
Forum: Main Forum
Topic: Export/Import Auto Notes
Replies: 4
Views: 4091

Re: Export/Import Auto Notes

OpenDental support offers a service, Database Split I think its called, but that may be overkill if all you need are autonotes. Alternatively, and I hope advertising my services isn't against the rules here, I have transferred data including insurance carriers, providers, users, employees, allergies...
by Ardavan
Sat Mar 19, 2016 5:39 am
Forum: Main Forum
Topic: CEMT 15.4.40 Web Services bug
Replies: 3
Views: 4951

CEMT 15.4.40 Web Services bug

Greetings, I have been following the progress with the CEMT lately and am very impressed with where you are going with it and how rapidly its changing. The first version I tried would not connect using web services, the second version I tried would, and had some neat features added. I just upgraded ...
by Ardavan
Thu May 14, 2015 6:35 am
Forum: Main Forum
Topic: Which diagnostic codes are you using?
Replies: 2
Views: 2561

Which diagnostic codes are you using?

Hello everybody, We are looking into implementing diagnostic codes to systematically track patient health and trends through time. initially we used codes which we made up ourselves, however an expensive consultancy group penalized us for it in their analysis of our quality measures. Currently our c...
by Ardavan
Thu Jan 29, 2015 12:10 pm
Forum: Main Forum
Topic: Storing images in database
Replies: 8
Views: 3479

Re: Storing images in database

Thank you JWhitney, looking forward to 15.1!
by Ardavan
Mon Jan 19, 2015 12:24 pm
Forum: Advanced Topics
Topic: Potential bug in Middle Tier
Replies: 4
Views: 2628

Re: Potential bug in Middle Tier

Thank you Mr Salmon, I will try an update and DBM then report back here if the problem persists.
by Ardavan
Thu Jan 08, 2015 2:41 pm
Forum: Advanced Topics
Topic: Potential bug in Middle Tier
Replies: 4
Views: 2628

Re: Potential bug in Middle Tier

Thank you for your response Ryan, All the workstations, MySQL, and IIS are set to English (United States) with windows having a home location of United States. I am checking the windows language settings from Control Panel>Clock, Language, and Region>Language I am checking the windows region setting...
by Ardavan
Thu Jan 08, 2015 8:10 am
Forum: Advanced Topics
Topic: Potential bug in Middle Tier
Replies: 4
Views: 2628

Potential bug in Middle Tier

Hello, OpenDental 14.1.21.0 consistently throws an unhandled exception of type "Object reference not set to an instance of an object" when navigating to Manage>Deposits>+Add when using the Middle Tier. When clicking continue the deposits are not listed in the "Edit Deposit Slip" windows, however whe...
by Ardavan
Thu Jan 08, 2015 7:59 am
Forum: Main Forum
Topic: Storing images in database
Replies: 8
Views: 3479

Re: Storing images in database

Thanks again,

Please ping this thread once the issue has been resolved.
by Ardavan
Fri Dec 12, 2014 11:44 am
Forum: Main Forum
Topic: Storing images in database
Replies: 8
Views: 3479

Re: Storing images in database

Thank you Jason.
by Ardavan
Wed Dec 10, 2014 2:10 pm
Forum: Main Forum
Topic: Storing images in database
Replies: 8
Views: 3479

Storing images in database

Hello, Is the feature where images are stored in the database still supported? If so is it possible to start saving images to the database if the database has already been used? We have been using the AtoZ folder with no problem, however recently I wanted to switch to storing the images in the datab...
by Ardavan
Tue Dec 02, 2014 11:49 am
Forum: Developers
Topic: Database Documentation
Replies: 4
Views: 2543

Re: Database Documentation

Thank you, you guys rock!
by Ardavan
Mon Dec 01, 2014 10:34 am
Forum: Developers
Topic: Database Documentation
Replies: 4
Views: 2543

Re: Database Documentation

P.S.

I did a little digging and think it may be as simple as a misplaced .css file, or permissions changing on said file.

Thanks for providing an excellent product and documentation, and sorry for being so nit-picky about it!
by Ardavan
Mon Dec 01, 2014 10:23 am
Forum: Developers
Topic: Database Documentation
Replies: 4
Views: 2543

Database Documentation

Greetings developers, hope you enjoyed thanksgiving.

Today I noticed the database documentation looks different from what it had looked like in the past. I was just wondering if I should get used to the documentation or wait for it to look like it had.

Thanks,
~ardy
by Ardavan
Thu Nov 20, 2014 11:07 am
Forum: Developers
Topic: Hook requests - OpenDental.FormLogOn & FormSecurity
Replies: 7
Views: 3060

Re: Hook requests - OpenDental.FormLogOn & FormSecurity

Thank you Jason, I will experiment with the beta. Do you know if I should be developing on a windows server if I wish to compile and run the middle tier?
by Ardavan
Thu Nov 20, 2014 10:51 am
Forum: Developers
Topic: Hook requests - OpenDental.FormLogOn & FormSecurity
Replies: 7
Views: 3060

Re: Hook requests - OpenDental.FormLogOn & FormSecurity

Thank you Allen, and I apologize for being unclear, I was confusing OpenDentBusiness, middle tier, and webservices as all being the same thing but your explanation (along with a review of http://www.opendental.com/manual/middletier.html) was very helpful in clearing things up for me. I believe what ...
by Ardavan
Thu Nov 20, 2014 7:36 am
Forum: Developers
Topic: Hook requests - OpenDental.FormLogOn & FormSecurity
Replies: 7
Views: 3060

Re: Hook requests - OpenDental.FormLogOn & FormSecurity

Sorry for bumping an old post but I just realized I never thanked you for adding the hooks I requested. Thank you Allen for the reply and adding the hooks. Also, I recall reading somewhere that you do not add hooks to OpenDentBusiness, then some time later I may have read that starting 14.x this may...
by Ardavan
Thu Nov 20, 2014 7:16 am
Forum: Developers
Topic: Preventing reverse engineering and protecting IP
Replies: 6
Views: 3084

Re: Preventing reverse engineering and protecting IP

Thanks again Jason for the suggestions, I was looking at tools starting at an order of magnitude more expensive and thought they would be out of my reach. And thank you David for the other side of the argument, indeed it feels as though I'm contradicting my own philosophies in many ways by not shari...
by Ardavan
Wed Nov 19, 2014 2:49 pm
Forum: Developers
Topic: Preventing reverse engineering and protecting IP
Replies: 6
Views: 3084

Re: Preventing reverse engineering and protecting IP

Thank you Jason, I'm fairly new to this arena and wanted to check with the masters.
by Ardavan
Wed Nov 19, 2014 10:52 am
Forum: Developers
Topic: Preventing reverse engineering and protecting IP
Replies: 6
Views: 3084

Re: Preventing reverse engineering and protecting IP

Thank you David, Thank you for your prompt response, I was also under the impression that once you compile a project the source code is securely translated to machine language and cannot be easily reconstructed. I have no previous experience reverse engineering executables or dynamically linked libr...
by Ardavan
Wed Nov 19, 2014 9:22 am
Forum: Developers
Topic: Preventing reverse engineering and protecting IP
Replies: 6
Views: 3084

Preventing reverse engineering and protecting IP

Good Morning, Firstly I apologize that my question is not exclusively an Open Dental development question, however having worked with Open Dental as both a user and dare I say an aspiring developer I look up to the team and esteem you as competent and seasoned developers. Upon successfully compiling...
by Ardavan
Thu Oct 23, 2014 7:08 am
Forum: Developers
Topic: Hook requests - OpenDental.FormLogOn & FormSecurity
Replies: 7
Views: 3060

Hook requests - OpenDental.FormLogOn & FormSecurity

Hello OpenDental team and community, I would like to request two hooks to be added to two forms. Both are of the type HookAddCode, and both are for the same plugin (Directory Services Authentication). The reason this plugin requires two hooks is that I would like to piggy back on the existing securi...
by Ardavan
Thu Sep 18, 2014 10:39 pm
Forum: Advanced Topics
Topic: Program Links Parameters
Replies: 1
Views: 1948

Program Links Parameters

Hello everybody, Thank you developers for the great product and thank you community for all the great ideas and contributions. This is my first time posting a new topic here so I hope it's on the right board. We use Visix to capture images from our ScanX machine, however we aren't always on top of e...
by Ardavan
Thu Sep 18, 2014 9:42 pm
Forum: Main Forum
Topic: Web Service Layer
Replies: 14
Views: 4983

Re: Web Service Layer

Thank you J and J for the prompt replies. Just to reiterate we are consistently causing an unhandled exception by clicking on an item from the appointment status listbox within the main appointments screen when connected via the web service. The exception does not occur when changing the appointment...
by Ardavan
Wed Aug 20, 2014 6:16 pm
Forum: Main Forum
Topic: Web Service Layer
Replies: 14
Views: 4983

Re: Web Service Layer

What is the correct procedure to report a bug? We are now on 14.2 and again experimenting with the web service layer. When connected through the web service layer we consistently get an unhanded exception when changing the appointment status. Ignoring the exception seems safe, however it is annoying...
by Ardavan
Wed Aug 20, 2014 6:05 pm
Forum: Advanced Topics
Topic: Active Directory Integration
Replies: 3
Views: 3782

Re: Active Directory Integration

I had written a lengthy write up, however my session timed out and it was lost :( my blog http://geekdental.com has more details, but basically for very rudimentary active directory / LDAP authentication from opendental: 1) Ensure that the OD username matches the active directory logon name 2) Repla...
by Ardavan
Sun May 23, 2010 4:16 pm
Forum: Main Forum
Topic: Web Service Layer
Replies: 14
Views: 4983

Re: Web Service Layer

Thank you Dr. Sparks for the reply, i understand you're a very busy guy so ill keep it brief. we are on version 7.0.11.0 i am playing around with it now, i was able to chart, add an appointment, and add a patient but it crashed when i attempted to delete the appointment. we are currently using termi...
by Ardavan
Sat May 15, 2010 9:26 am
Forum: Main Forum
Topic: Web Service Layer
Replies: 14
Views: 4983

Re: Web Service Layer

hello all, setup the web service on lan as instructed, works well when reading, however crashes on certain write functions. tried using root as the db user but still experiencing same issues. has anybody in the field successfully used the web service? if so do you have any tips or tricks? thank you....