Search found 764 matches

by Rickliftig
Mon Jul 20, 2020 8:24 am
Forum: Main Forum
Topic: Zoom magnification!!
Replies: 4
Views: 244

Re: Zoom magnification!!

Well, Hallelujah! I knew there were problems when I started using my loupes to read my treatment notes!

Many thanks Jordan!
by Rickliftig
Mon Jan 06, 2020 5:27 pm
Forum: Main Forum
Topic: Eclipboard Thoughts
Replies: 4
Views: 3273

Re: Eclipboard Thoughts

Thanks Luke. One more observation and I feel that this is very important. When multiple sheets are sent to the clipboard, there is a click box on the bottom right of the screen that says, “NEXT”. This is very misleading as it implies that there are more questions after you press “NEXT”. Instead, tHe...
by Rickliftig
Thu Dec 26, 2019 7:49 am
Forum: Main Forum
Topic: Eclipboard Thoughts
Replies: 4
Views: 3273

Re: Eclipboard Thoughts

Another thought: Incorporate the use of autonotes. As nice as it is to have certain fields populated automatically (ie. Emergency Contact) some fields could really benefit from autonote integration. For example: Ar you having any problems today? Yes Can you describe it? My tooth hurts Where is it lo...
by Rickliftig
Mon Dec 23, 2019 1:40 pm
Forum: Main Forum
Topic: Eclipboard Thoughts
Replies: 4
Views: 3273

Re: Eclipboard Thoughts

Also, I had posted this as a feature request: the ability for a patient to take a photo of their insurance card.
by Rickliftig
Mon Dec 23, 2019 1:13 pm
Forum: Main Forum
Topic: Eclipboard Thoughts
Replies: 4
Views: 3273

Eclipboard Thoughts

As I've started working with Eclipboard - a couple of thoughts: 1) The birthdate spinner entry is inefficient for entering birth year - especially for us old folks, it would be nice to have a direct input also 2) It is impossible to tell whether further questions are available on the form - you have...
by Rickliftig
Tue Dec 03, 2019 10:23 am
Forum: Main Forum
Topic: Much more efficient way of charting
Replies: 14
Views: 6740

Re: Much more efficient way of charting

Nice Bill! As a retirement gig, I suggest that Jordan and Nathan hire you on as Chief Technology Officer!
by Rickliftig
Thu Nov 14, 2019 10:16 am
Forum: Main Forum
Topic: Much more efficient way of charting
Replies: 14
Views: 6740

Re: Much more efficient way of charting

As for touchscreens: ... However, any of the difficulties involved in precisely clicking controls or moving from one side of the screen to the other is greatly magnified when using touchscreen over a mouse. So, in my experience, charting by touch is a lot slower than a mouse, and I would be surpris...
by Rickliftig
Thu Oct 24, 2019 5:18 am
Forum: Main Forum
Topic: Much more efficient way of charting
Replies: 14
Views: 6740

Re: Much more efficient way of charting

Darn that's an interesting concept. Good job! You've got my mind going on on how else this could be used in Open Dental. Plus, the interface is clean and straightforward.

These are the types of additions that take OD to the next level.

best,

RL
by Rickliftig
Wed Oct 02, 2019 5:14 am
Forum: Main Forum
Topic: Week view refresh
Replies: 2
Views: 1322

Re: Week view refresh

Hmmm - should be interesting. Good to see you active again Jordan.
by Rickliftig
Tue Aug 06, 2019 12:43 pm
Forum: Main Forum
Topic: Week view refresh
Replies: 2
Views: 1322

Week view refresh

We've noticed that the week view of the appointment screen does not refresh until it is entered or exited (or the Appts) button is clicked. IOW, it does not refresh like the daily view - is this by design?

Thanks in advance

RL
by Rickliftig
Wed May 22, 2019 11:11 am
Forum: Main Forum
Topic: Open Dental since 2005 - Haven't kept up!
Replies: 3
Views: 1340

Re: Open Dental since 2005 - Haven't kept up!

P.S. - I vaguely remember when you came on with Open Dental. I was watching these forums a bit (was mostly on DentalTown) and when you came on you were GANG BUSTERS with forms and ... . ... and then I didn't use half of what I came up with on a regular basis!!! :mrgreen: I do a lot of autonotes - r...
by Rickliftig
Wed May 22, 2019 9:49 am
Forum: Main Forum
Topic: Open Dental since 2005 - Haven't kept up!
Replies: 3
Views: 1340

Re: Open Dental since 2005 - Haven't kept up!

Rick - similar situation here - one horse office w\hygiene. I have tried to keep up, but find myself having a tough time mastering all the nuances of new OD releases. Three ops with a computer and 2 monitors in each. One display is for the pt records, the other is ceiling mounted as is usually runni...
by Rickliftig
Wed Apr 24, 2019 10:49 am
Forum: Main Forum
Topic: Email Encryption - please recommend the one you like
Replies: 2
Views: 1434

Re: Email Encryption - please recommend the one you like

https://www.sendinc.com/ super user friendly. Ssendinc works very well, we have been using it for over a year now. very easy to use with OD v 17.2 or higher, you do not need any plugin... OD added the option to have multiple Email providers, and you can choose which email to send from by clicking o...
by Rickliftig
Sat Mar 02, 2019 7:40 am
Forum: Main Forum
Topic: My Hygienist Deleted a Perio Exam Chart and...
Replies: 6
Views: 2191

Re: My Hygienist Deleted a Perio Exam Chart and...

Finally got to playing around with it today Jason.

IMO, user groups other than admin should have the perio chart edit (and all edits) automatically set to 'x' days as a default.

Thanks!

RL
by Rickliftig
Thu Feb 28, 2019 11:29 am
Forum: Main Forum
Topic: My Hygienist Deleted a Perio Exam Chart and...
Replies: 6
Views: 2191

Re: My Hygienist Deleted a Perio Exam Chart and...

So - she did click without reading the box - "Do you want to delete this exam, Y or N"

Sigh - why can't they all just be perfect, like me? :D
by Rickliftig
Thu Feb 28, 2019 10:39 am
Forum: Main Forum
Topic: My Hygienist Deleted a Perio Exam Chart and...
Replies: 6
Views: 2191

Re: My Hygienist Deleted a Perio Exam Chart and...

Hi Jason - she deleted the perio exam chart from the perio chart page. I’ll have to try and replicate it later. Of course, she might have confirmed “Do you want to delete”, too. At least she fessed up.
by Rickliftig
Wed Feb 27, 2019 6:41 pm
Forum: Main Forum
Topic: My Hygienist Deleted a Perio Exam Chart and...
Replies: 6
Views: 2191

My Hygienist Deleted a Perio Exam Chart and...

My Hygienist Deleted a Perio Exam Chart and... There was no way to undelete it.

Seems to me, there should be either:
  • A security restriction
    Or a soft delete
    Or an undelete
    Or a prompt asking, “Are you sure?”
Thoughts? Has this happened to anyone else?
by Rickliftig
Tue Dec 05, 2017 2:19 pm
Forum: Main Forum
Topic: Replace workstation
Replies: 1
Views: 1421

Re: Replace workstation

Rick - pick up an off-lease Dell Optiplex 7000 series on e-bay (with Windows 10 Pro installed) (7000 series or XE2) You don't need much processing power for a workstation and the Dells are a solid as the come - price is right too- $350 and under. For monitors, I've been going Dell also; I don't this...
by Rickliftig
Wed Oct 25, 2017 3:13 am
Forum: Main Forum
Topic: 2 new computers - Windows 10 with older windows 7 systems
Replies: 2
Views: 1788

Re: 2 new computers - Windows 10 with older windows 7 system

I have a mixture in my office: server networked to 6 Windows 10 computers and one Windows 7 (hooked up to the pano). The Gendex VIXWIN imaging program is referenced through mapped drives on the server. And whenever I update Open Dental, I have to manually reconnect the mapped drives on the Windows 1...
by Rickliftig
Wed Sep 13, 2017 2:46 pm
Forum: Main Forum
Topic: Sort by Tooth in Chart Module Behavior
Replies: 3
Views: 3608

Re: Sort by Tooth in Chart Module Behavior

Thanks Chris.
by Rickliftig
Wed Sep 13, 2017 10:42 am
Forum: Main Forum
Topic: Sort by Tooth in Chart Module Behavior
Replies: 3
Views: 3608

Sort by Tooth in Chart Module Behavior

I regularly will click on the Tooth column to see the history of issues with one tooth or another. But, the resulting display does not seem to sort by date - it drives me a little batty, because 1) it's easy to miss a treatment hidden in the pile 2) it can be hard to get a good temporal perspective ...
by Rickliftig
Sun Aug 06, 2017 4:05 am
Forum: Main Forum
Topic: Alexa Integration
Replies: 1
Views: 2130

Alexa Integration

A comment by Chris McGeehee on the Facebook forum got me thinking. Since we live in that semi-sterile environment most days, how could you use Alexa or similar in the ops? How about: - Print factsheet on endo for this patient - Print informed consent sheet for extraction - Print post-op instructions...
by Rickliftig
Wed Jul 19, 2017 10:52 am
Forum: Advanced Topics
Topic: Blank chart sometimes 17.2.4 beta
Replies: 4
Views: 4096

Re: Blank chart sometimes 17.2.4 beta

Black Chart of Death? Yikes!
by Rickliftig
Fri Jul 07, 2017 7:22 am
Forum: Main Forum
Topic: Best practices
Replies: 8
Views: 11809

Re: Best practices

Part II Highest ROI - has been digital xrays (using Gendex and Vixwin bridge). Many of my contemporaries (older docs in their 60s) have been reluctant to upgrade because of cost. I was amazed by one doc who told me that he had one computer in the office at the front desk and how he wanted to go digi...
by Rickliftig
Fri Jul 07, 2017 5:15 am
Forum: Main Forum
Topic: Best practices
Replies: 8
Views: 11809

Re: Best practices

Erik - Here's part I of several - My advice is to always 'keep it simple'. Always remember, that your office makes money when you are at the chairside, not when you are filling out forms or trying to implement a new computer feature. If a procedure or system doesn't simpliify things or reduce time, ...
by Rickliftig
Fri Jun 30, 2017 8:39 am
Forum: Main Forum
Topic: Antivirus Software
Replies: 5
Views: 9377

Re: Antivirus Software

Don't know about that - check out their website for the latestI just read today that Microsoft will be addreessing the issue in the next release of Windows 10 asometime this fall. Until then, backing up regularly and limiting internet access is the best defense.

Rick
by Rickliftig
Fri Jun 30, 2017 3:52 am
Forum: Main Forum
Topic: Antivirus Software
Replies: 5
Views: 9377

Re: Antivirus Software

Nate: Malwarebytes has worked fine here; however, Cryptoprevent, which is designed to stop ransomware, kept our electronic claims from being sent to Change Healthcare. Cryptoprevent also stopped Open Dental from completing an update. Lorne Lavine (thedigitaldentist.com) just ran a one hour webinar o...
by Rickliftig
Fri Jun 23, 2017 2:28 pm
Forum: Main Forum
Topic: Sheets in Chart vs. Images in Images Module - An idea
Replies: 7
Views: 12284

Re: Sheets in Chart vs. Images in Images Module - An idea

That would work fine, Jeff. I will often do that, but it's a lot of added work. It's also tough to consistently remember to do this. It would be a lot easier if this was incorporated into the program.

Many thanks for your idea.

Rick
by Rickliftig
Thu Jun 22, 2017 2:03 pm
Forum: Sharing
Topic: Trick for Treatment Planning
Replies: 1
Views: 5274

Trick for Treatment Planning

I use this trick when treatment planning and have adapted it to Open Dental (finally). In a complex case, I find it helpful for both myself and the patient if the prognosis for each tooth is graded. My system goes like this: -Red – Hopeless -Orange – Questionable -Yellow – Fair -Green – Good Using t...
by Rickliftig
Mon Jun 19, 2017 10:50 am
Forum: Main Forum
Topic: Sheets in Chart vs. Images in Images Module - An idea
Replies: 7
Views: 12284

Re: Sheets in Chart vs. Images in Images Module - An idea

Now voteable under Request #2032

Rick
by Rickliftig
Thu Jun 15, 2017 12:22 pm
Forum: Main Forum
Topic: multiple procedures on one referral form
Replies: 3
Views: 4784

Re: multiple procedures on one referral form

I have scanned in a copy of the referred to Dr's referral slip. For example, one of the oral surgeons in the area has a tooth chart graphic, so I placed a checkbox over every tooth. When I refer, I check the boxes, but also follow up with a text box based note. Then I sign the referral slip with a s...
by Rickliftig
Wed Jun 14, 2017 9:50 am
Forum: Main Forum
Topic: Sheets in Chart vs. Images in Images Module - An idea
Replies: 7
Views: 12284

Re: Sheets in Chart vs. Images in Images Module - An idea

This has been resubmitted as #1388 - Hey OD staff - Can I buy some points?

best,

Rick
by Rickliftig
Wed May 31, 2017 4:53 am
Forum: Main Forum
Topic: Sheets in Chart vs. Images in Images Module - An idea
Replies: 7
Views: 12284

Sheets in Chart vs. Images in Images Module - An idea

This morning I was looking for a letter generated to an insurance company. After about five minutes, there was an ah-hah moment: the letter was not in the images module, it was in the chart notes as it had been generated as a sheet. This brought another ah-hah moment. One of my OD annoyances is the ...
by Rickliftig
Tue May 02, 2017 1:34 pm
Forum: Main Forum
Topic: Do you think OD needs a tab for Dental History?
Replies: 5
Views: 7858

Re: Do you think OD needs a tab for Dental History?

Arna - I'm still lobbying for a mouse-over feature or a pop-up type of box that shows what exam sheets, or consent sheets are active. Similarly a pop-up or mouse-over with the perio chart that shows the most recent probing date. Rarely do I click on those tabs, so I never know what is lurking - Even...
by Rickliftig
Thu Apr 20, 2017 12:37 pm
Forum: Main Forum
Topic: Do you think OD needs a tab for Dental History?
Replies: 5
Views: 7858

Re: Do you think OD needs a tab for Dental History?

Good question Jason . Actually, this morning, a new patient came in with a fairly detailed dental history which we documented on paper... and that's simple enough. I think that this could be a new TAB on the medical HX But some of the items would be: -Previous dentist's name, address, phone -Date of...
by Rickliftig
Thu Apr 20, 2017 10:35 am
Forum: Main Forum
Topic: Do you think OD needs a tab for Dental History?
Replies: 5
Views: 7858

Do you think OD needs a tab for Dental History?

So a funny thing - Open Dental's medical history system work pretty well. Does anyone in the group feel that the program could use a dental history tab?
by Rickliftig
Thu Apr 20, 2017 7:52 am
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

this is AWESOME!! Is there any way to get a voice to text functionality for clinical notes? Voice to text dictation? Thanks!! Long ago (maybe 8 years) , I tried that using both IBM's Via Voice and Dragon "Naturally Speaking". I gave up when first, it would constantly misspell my name and the deal b...
by Rickliftig
Thu Apr 06, 2017 8:25 am
Forum: Main Forum
Topic: Keyboard shortcuts - missing CTRL-R
Replies: 5
Views: 6731

Re: Keyboard shortcuts - missing CTRL-R

Jim - I'll bet it's something like that - I wonder which one is grabbing the keypress?

best,

Rick
by Rickliftig
Wed Apr 05, 2017 10:23 am
Forum: Main Forum
Topic: How are you using eServices in your practice?
Replies: 8
Views: 10254

Re: How are you using eServices in your practice?

Hi jason - Thanks for asking! The Sendinc model has been a piece of cake to use. I receive an e-mail that says "there is a sendinc secure message waiting for you", then I set up a simple account with sendinc (password and user name) and retrieve it. Any time I return to sendinc, or get a secure mess...
by Rickliftig
Wed Apr 05, 2017 7:40 am
Forum: Main Forum
Topic: Keyboard shortcuts - missing CTRL-R
Replies: 5
Views: 6731

Re: Keyboard shortcuts - missing CTRL-R

Hmmm - but only worked once - wonder why that is?
by Rickliftig
Wed Apr 05, 2017 7:39 am
Forum: Main Forum
Topic: Keyboard shortcuts - missing CTRL-R
Replies: 5
Views: 6731

Re: Keyboard shortcuts - missing CTRL-R

Jim - it workz!

Thanks!
by Rickliftig
Wed Apr 05, 2017 4:25 am
Forum: Main Forum
Topic: Keyboard shortcuts - missing CTRL-R
Replies: 5
Views: 6731

Keyboard shortcuts - missing CTRL-R

I still miss CTRL- R for pulling up the referral list and applying a referral to the patient. Any reason it was removed?

(I still love KB shortcuts - old school)

best,

Rick
by Rickliftig
Wed Apr 05, 2017 4:23 am
Forum: Main Forum
Topic: Patient Preference Wndow - Feature Request?
Replies: 2
Views: 2579

Patient Preference Wndow - Feature Request?

I'll have to search later and see if tehre is a feature request already, but, the last thread got me thinking: What if there was a convenient window (configurable, but not necessarily structured data) that could pop up with patient preferences? Items like: prefers hygienist Y, call after noon, only ...
by Rickliftig
Wed Apr 05, 2017 3:47 am
Forum: Main Forum
Topic: How are you using eServices in your practice?
Replies: 8
Views: 10254

Re: How are you using eServices in your practice?

Hi Josie - well you really have to know your patients! In our area, some are very tech savvy, and some are not. -Reminders of course - we will use the pop-up window to remind us that "Bob doesn't want to be texted; Jake prefers to be called, etc" It's very much an age thing - older patients prefer e...
by Rickliftig
Tue Apr 04, 2017 11:56 am
Forum: Main Forum
Topic: FREE ENCRYPTED EMAIL SERVICE
Replies: 5
Views: 9183

Re: FREE ENCRYPTED EMAIL SERVICE - from inside Open Dental

Wowwy Zowee! You (and Minh) are hired!

best,

Rick
by Rickliftig
Sun Mar 26, 2017 7:32 am
Forum: Sharing
Topic: When You Upload a Form, PLEASE do this for the rest ot us...
Replies: 0
Views: 3948

When You Upload a Form, PLEASE do this for the rest ot us...

Please add a .jpg screenshot or a pdf of the file. It will make it a lot easier for the rest of us to evaluate the form. Also, don't forget to attach any jpg background that you may have used.

Thanks so much for contributing to the Open Dental community.

best,

Rick
by Rickliftig
Sun Mar 26, 2017 7:21 am
Forum: Main Forum
Topic: FREE ENCRYPTED EMAIL SERVICE
Replies: 5
Views: 9183

Re: FREE SECURED EMAIL SERVICE - NEW PATIENTS REGISTRATION

I like that workflow and form, Richard - I think I'll grab that from you. On your suggestion and also my local referrals, I started using Sendinc and it is just a breeze for the patients and myself to use. OD staff - Please check out Sendinc - it has been much easier to implement than the secure e-m...
by Rickliftig
Sat Mar 18, 2017 5:49 pm
Forum: Main Forum
Topic: Med HX with Surface Pro 2 or 3
Replies: 3
Views: 3217

Re: Med HX with Surface Pro 2 or 3

Very interesting Arna. So,I'm very curious, where do you secure them/mount them during a procedure? Also, how domyou then connect over the network with a pt monitor so the pt can watch xrays, abbeyroadcrossing cam, whatever?

Best,

Rick
by Rickliftig
Fri Feb 24, 2017 4:00 pm
Forum: Main Forum
Topic: Start a Forum Plug In Section?
Replies: 9
Views: 9002

Re: Start a Forum Plug In Section?

Greatt job Richard! You were up late!

Best,

Rick
by Rickliftig
Fri Feb 03, 2017 7:21 pm
Forum: Main Forum
Topic: Today was my last day at Open Dental
Replies: 8
Views: 4043

Re: Today was my last day at Open Dental

Best of luck Arna. We users will miss you, but isn't it great to see the community that you have helped nurture over the years evolve into " a movement"?

best,

Rick
by Rickliftig
Fri Feb 03, 2017 4:22 pm
Forum: Plug-ins
Topic: Plug-ins Forum Topics
Replies: 4
Views: 7679

Re: Plug-ins Forum Topics

Jason - can you pin your welcome post or make it a sticky?

Best,

Rick
by Rickliftig
Fri Jan 27, 2017 7:09 pm
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

I'll try that Chris - good idea.
by Rickliftig
Wed Jan 25, 2017 2:35 pm
Forum: Main Forum
Topic: Start a Forum Plug In Section?
Replies: 9
Views: 9002

Re: Start a Forum Plug In Section?

Thanks Jason.

Rick
by Rickliftig
Tue Jan 24, 2017 4:28 am
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

I'm not quite sure of the question Chris - sort of like an "undo"? If that's so, by that time you have taken off the gloves and are back at the keyboard. IMO, it's probably not much of an issue. Simpler is always better. If you get a chance, could you check the "backspace", "left", "right" commands?...
by Rickliftig
Sat Jan 21, 2017 7:53 pm
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

Thanks again Chris...hey it's Saturday night! Don't you ever get out?? Uh ... It's Saturday night.... I guess I never get out either.

Best,

Rick
by Rickliftig
Thu Jan 19, 2017 2:56 pm
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

amarpawar wrote:
Did pretty much as your instructions but no mic button on the left. What do you think?
Did you "install as an administrator"? It's a right click option when you go to install.

best,

Rick
by Rickliftig
Wed Jan 18, 2017 11:27 am
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

So Chris - playing around a little more - the skip tooth command is causing a crash at all times. Also, I noted that I can't enter probings unless I "add a new perio chart"

Getting there - hey you need folks like me that try to break your software, right?

best,

Rick
by Rickliftig
Wed Jan 18, 2017 7:06 am
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

Chris - I keep getting errors with "skip current tooth': See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.MissingMethodException: Method not found: 'Void OpenDental.ContrPerio.SaveCurExam(...
by Rickliftig
Wed Jan 18, 2017 6:55 am
Forum: Sharing
Topic: Perio Chart Voice Command Cheat Sheet v 1.1.0
Replies: 4
Views: 9334

Perio Chart Voice Command Cheat Sheet v 1.1.0

Updated to reflect changes that Chris has made - now version 1.1.0
Perio Voice Commands.pdf
Cheat sheet for version 1.1.0
(451.21 KiB) Downloaded 591 times
by Rickliftig
Wed Jan 18, 2017 4:20 am
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

Thanks Chris!
by Rickliftig
Mon Jan 16, 2017 3:46 pm
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

babysilvertooth wrote:do i have to install this on the server and all workstations?
Only the workstations that you will be using it on.

best,

Rick
by Rickliftig
Mon Jan 16, 2017 5:37 am
Forum: Main Forum
Topic: Recent Adobe Acrobat update
Replies: 6
Views: 9092

Re: Recent Adobe Acrobat update

Justin Shafer wrote:
Adobe is starting to kinda.. suck.
You're being very kind.

Rick
by Rickliftig
Mon Jan 16, 2017 5:35 am
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

Chris - gotta love dental/medical terms - they're pretty much all Latin phrases. When my kids were in fourth grade, I guest taught the class in anatomy. What we did was get some plastic halloween skulls and gradually applied the muscles of the face (made out of clay) and translated their names. Some...
by Rickliftig
Wed Jan 11, 2017 3:02 pm
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

That worked just fine Jason - it's sitting in the Sharing section for anyone interested.
by Rickliftig
Wed Jan 11, 2017 1:12 pm
Forum: Main Forum
Topic: Perio Chart Voice Plugin
Replies: 46
Views: 70834

Re: Perio Chart Voice Plugin

Hi Chris - My headset finally arrived today and have just started working with the plug-in. First, Thank you! This was a great gift to the Open Dental community. Some fine tuning will be needed - so far I have these two items: 1) The <Skip to tooth # labial/facial> command needs to be changed to "fa...
by Rickliftig
Thu Jan 05, 2017 4:24 pm
Forum: Main Forum
Topic: Start a Forum Plug In Section?
Replies: 9
Views: 9002

Re: Start a Forum Plug In Section?

Hi Jason- I think this should be used as a vehicle for promoting plug-ins and users asking questions. You folks wouldn't actively promote the solutions, but would provide a platform for new users to learn and ask about plug-ins. A new user is likely to have no idea of what is available And highly un...
by Rickliftig
Thu Jan 05, 2017 7:56 am
Forum: Main Forum
Topic: Start a Forum Plug In Section?
Replies: 9
Views: 9002

Start a Forum Plug In Section?

Hi all -

Maybe it's time to add a Plug-in section to the forum list?

Rick
by Rickliftig
Mon Dec 19, 2016 1:08 pm
Forum: Main Forum
Topic: Other Uses for Ortho Chart ?
Replies: 3
Views: 4660

Re: Other Uses for Ortho Chart ?

He spoke to our dental society earlier in the year and was outstanding. He forwarded a handout of 800 slides as a follow-up.

RIck
by Rickliftig
Thu Dec 01, 2016 2:45 pm
Forum: Main Forum
Topic: Other Uses for Ortho Chart ?
Replies: 3
Views: 4660

Re: Other Uses for Ortho Chart ?

I am working on adapting a treatment planning template that I obtained from Gary De Wood of the Spear Institute. The tabs are: BFSB, Biology, Structure/Position,Function - Joints, Function - Muscles, Function - Dentition, Mand Esthetics, Max Esthetics There is a feature request for multiple entries ...
by Rickliftig
Wed Nov 30, 2016 4:43 am
Forum: Main Forum
Topic: OpenDental Newsletter
Replies: 2
Views: 2989

Re: OpenDental Newsletter

I'll second that Tom. Over the last 8.5 years using OD, communication has been a pet peeve. I like knowing what's coming down the pike, I like being involved with the shaping of the program. And I understand why flying under the radar while the company has matured has been a good strategy, but it do...
by Rickliftig
Mon Nov 28, 2016 6:09 am
Forum: Main Forum
Topic: improving referral accuracy
Replies: 9
Views: 12115

Re: improving referral accuracy

Rick that's how I have done it in the past just wanted a way to group them.There needs to be an improvement to the referral system so you can group them. Agreed! ASCII sorting is getting pretty old. (Of course, my office has OpenDental running on CP/M with dual 8 inch floppy disks and a windows XP ...
by Rickliftig
Thu Nov 24, 2016 7:37 pm
Forum: Main Forum
Topic: improving referral accuracy
Replies: 9
Views: 12115

Re: improving referral accuracy

I pre-pend the specialist's last name with punctuation marks: ;Smith (Oral surgeon), /Jones (Periodontist), ^Referred from Internet, $referred from Church Bulletin - and this will at least sort the lists. I think it would be pretty easy then to do a query on that punctuation mark if you arelooking f...
by Rickliftig
Tue Nov 22, 2016 10:37 am
Forum: Main Forum
Topic: SMART CALLER ID - place CALLS from OD & Landline
Replies: 11
Views: 13294

Re: SMART CALLER ID - place CALLS from OD & Landline

Interesting stuff- amazing what callclerk can do. Fortunately (I guess), I have been too busy with the pre-Thanksgiving rush to give much time to the computer experiments.

It would be so much easier to maintain the computers if I didn't have to take care of patients! :D
by Rickliftig
Thu Nov 17, 2016 2:23 pm
Forum: Main Forum
Topic: SMART CALLER ID - place CALLS from OD & Landline
Replies: 11
Views: 13294

Re: SMART CALLER ID - place CALLS from OD & Landline

This is really interesting. I just picked up a pair of Way2call modems on e-bay and am playing around with callclerk and OD. I'm wondering how we could hook into OD to pull up a patient's account info at the same time the phone rang?
by Rickliftig
Wed Nov 02, 2016 6:48 am
Forum: Main Forum
Topic: Scheduling outside the office
Replies: 3
Views: 5465

Re: Scheduling outside the office

Logmein works fine on the ipad. I use it during vacations. I use logmein from home all the time. It's secure and very responsive. But in a public venue, you have to make sure that if the ipad walks away, it will time out.
by Rickliftig
Thu Oct 06, 2016 12:56 pm
Forum: Main Forum
Topic: Statement Preferences
Replies: 4
Views: 4777

Re: Statement Preferences

Thanks Arna!
by Rickliftig
Thu Oct 06, 2016 5:10 am
Forum: Main Forum
Topic: Statement Preferences
Replies: 4
Views: 4777

Statement Preferences

I'm looking for a local setting/check box.

Several patients wish to have their statements e-mailed (but not all). Can this be set default on a per patient basis in account settings? I know that I can check e-mail in statement options, but it doesn't stick.
by Rickliftig
Wed Oct 05, 2016 11:30 am
Forum: Main Forum
Topic: dummy codes?
Replies: 7
Views: 7937

Re: dummy codes?

Maybe the biggest problem with dummy codes is keeping track of them and organizing them. Once you use one, you can't delete it, because it is already posted to patient accounts. You really have to start with a clear framework from the get-go (which unfortunately, I did not). Also, you tend to create...
by Rickliftig
Wed Sep 28, 2016 1:41 pm
Forum: Main Forum
Topic: Additional teeth
Replies: 4
Views: 5356

Re: Additional teeth

That's when I would use the "draw " feature to create a tooth on the chart.
by Rickliftig
Mon Sep 26, 2016 2:53 pm
Forum: Main Forum
Topic: Win 10 update
Replies: 7
Views: 7925

Re: Win 10 update

Rob -- It's in the event log under computer management (windows) If you type "event log" into the W10 search box, it will pop-up. Once you find the module that keeps generating the error, yoou've got a big clue as to what is happening. I hope that now that the updates will only be once a month that ...
by Rickliftig
Mon Sep 26, 2016 4:50 am
Forum: Main Forum
Topic: Win 10 update
Replies: 7
Views: 7925

Re: Win 10 update

Rob - I had issues too as the updates took place. However, my issues were with Vixwin (Gendex imaging) and not OD. I also had a number of problems over the last several months each time W10 was downloading updates in the back ground. (Error msg - "Vixwin has stopped working") This only happened on o...
by Rickliftig
Tue Sep 20, 2016 1:54 pm
Forum: Main Forum
Topic: The dental Gods have answered my prayers
Replies: 26
Views: 10720

Re: The dental Gods have answered my prayers

Well the trick actually goes back to the days of ASCII teletypes. Gawd, I must be older than dirt! Wher'e's my goldarn Copalite varnish?

Just wanted to let David bask in the sun for awhile :D
by Rickliftig
Tue Sep 20, 2016 10:59 am
Forum: Main Forum
Topic: The dental Gods have answered my prayers
Replies: 26
Views: 10720

Re: The dental Gods have answered my prayers

drmkpillai wrote:Hi
Dr. Fuch's workaround is amazing.
Note that David's trick works for ANY list in Open Dental!
by Rickliftig
Fri Sep 02, 2016 11:21 am
Forum: Main Forum
Topic: Trick to show missing crown/retained root tips on chart
Replies: 18
Views: 13414

Re: Trick to show missing crown/retained root tips on chart

My settings: Paint Type - Crown Light Treatment Area - Tooth Color Overide - black (all others work too) Category - (One of mine) Diagnosis codes Where did you get condition from? Now that I think of it, that would only show up in the chart. Are you in the Lists - Procedure code Menu item? (CTRL+Shi...
by Rickliftig
Fri Sep 02, 2016 10:58 am
Forum: Main Forum
Topic: Trick to show missing crown/retained root tips on chart
Replies: 18
Views: 13414

Re: Trick to show missing crown/retained root tips on chart

Arna - you can probably blame the missing batteries/empty battery package on me.
by Rickliftig
Fri Sep 02, 2016 6:34 am
Forum: Main Forum
Topic: Trick to show missing crown/retained root tips on chart
Replies: 18
Views: 13414

Re: Trick to show missing crown/retained root tips on chart

enamelrod wrote:the master strikes again... you always seem to have great tricks
I was the kid that pulled all the toys apart to see how they worked (Couldn't get them back together again, though!) :D
by Rickliftig
Thu Sep 01, 2016 12:31 pm
Forum: Main Forum
Topic: Trick to show missing crown/retained root tips on chart
Replies: 18
Views: 13414

Trick to show missing crown/retained root tips on chart

Finally figured this one out! It's not infrequent that I have to chart a root tip that has lost its crown and is now non-restorable. I set up a procedure code N4888 (whatever NXXXX you want) and I used an abbreviation fx (again whatever.). Paint type is Crown light and treatment area is tooth; Here'...
by Rickliftig
Wed Aug 31, 2016 5:32 am
Forum: Main Forum
Topic: Other Uses for Ortho Chart ?
Replies: 3
Views: 4660

Other Uses for Ortho Chart ?

Version 16.2 gives the ability to re-name the Ortho chart tab.

My first thought was to setup a problem list with priorities/referrals etc. Not a treatment plan, but overall problems including orthodontics, pathology, decay rate, hygiene - you name it.

What are your ideas for this tab?
by Rickliftig
Sat Aug 27, 2016 1:47 pm
Forum: Main Forum
Topic: Patient Portal
Replies: 16
Views: 15490

Re: Patient Portal

Very likely a result of this weeks windows update. Whenever update Tuesday rolls around, it routinely breaks the Vixin bridge and then after several restarts, it settles out.
by Rickliftig
Wed Jul 13, 2016 4:13 am
Forum: Main Forum
Topic: Recommendation for small footprint workstation
Replies: 3
Views: 5782

Re: Recommendation for small footprint workstation

One consideration - do you need to feed two monitors or have multiple usb outlets? For this reason, I equip our office with off- lease Dell Optiplexes which I purchase on ebay. A Dell 960 sff Optiplex with approprite hd and memory runs less than $150. For the price of a new computer, I can purchase ...
by Rickliftig
Mon Mar 21, 2016 5:24 am
Forum: Main Forum
Topic: Mapped Drives Lost when Updating Open Dental
Replies: 5
Views: 5009

Re: Mapped Drives Lost when Updating Open Dental

None of these operations should have any effect on windows mapped drives, however there may be a relation: If OpenDental is installed in its default location (The Program Files folder) then only a user with administrator privileges has the right to modify files in this folder. If I remember correct...
by Rickliftig
Mon Mar 21, 2016 4:44 am
Forum: Main Forum
Topic: Mapped Drives Lost when Updating Open Dental
Replies: 5
Views: 5009

Mapped Drives Lost when Updating Open Dental

This has happened through several updates to Open Dental. After updating, my mapped drive (V:\GENDEX (used with Vixwin bridge)) drops its connection and has to be re-mapped. I've learned how to handle this, but it's an annoyance. And it doesn't happen on every workstation - go figure! The windows 7 ...
by Rickliftig
Fri Mar 18, 2016 3:37 pm
Forum: Main Forum
Topic: Appointments Disappeared - not recorded in Audit Log
Replies: 13
Views: 4543

Re: Appointments Disappeared - not recorded in Audit Log

Travis - out of curiousity, how many versions has this affected? The reason I ask is that this behavior has only been seen in our office over the last month (out of eight years)
by Rickliftig
Fri Mar 18, 2016 5:18 am
Forum: Main Forum
Topic: REQUEST ELECTRONIC BENEFITS BUTTON
Replies: 5
Views: 4504

Re: REQUEST ELECTRONIC BENEFITS BUTTON

Works fine here - very convenient - one thing missing is frequency determinations; ie) prophy's, fmx, pano, restorations - but as I understand it, that's the insurance company not bothering to release that information in this format.
by Rickliftig
Thu Mar 17, 2016 4:12 pm
Forum: Main Forum
Topic: Appointments Disappeared - not recorded in Audit Log
Replies: 13
Views: 4543

Re: Appointments Disappeared - not recorded in Audit Log

Allen - that's great news! I know of other dental software companies that would have ignored the problem or delayed taking action until many docs had lost data. This is one of the many reasons that I have so much confidence in the OD team.FWIW, this is the first time in eight years that our office h...
by Rickliftig
Thu Mar 17, 2016 2:59 pm
Forum: Main Forum
Topic: Appointments Disappeared - not recorded in Audit Log
Replies: 13
Views: 4543

Re: Appointments Disappeared - not recorded in Audit Log

Ruh-roh.... All hands on deck.
by Rickliftig
Thu Mar 17, 2016 12:41 pm
Forum: Main Forum
Topic: Appointments Disappeared - not recorded in Audit Log
Replies: 13
Views: 4543

Re: Appointments Disappeared - not recorded in Audit Log

Jason - Version 15.4.24. - I'm not sure what a reverse bridge is - we are using a VIXWIN bridge.

Rick
by Rickliftig
Thu Mar 17, 2016 5:48 am
Forum: Main Forum
Topic: Appointments Disappeared - not recorded in Audit Log
Replies: 13
Views: 4543

Appointments Disappeared - not recorded in Audit Log

Jason, Arna et al: Over the last month, we have had four incidents where an appointment was made and then later on, disappeared from the appointment view. I would generally blame this on operator error, but here is the evidence: 1) in the audit log, the appointment was listed as created. It was neve...
by Rickliftig
Tue Mar 15, 2016 2:33 pm
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 65231

Re: HIPAA Compliant Email

As of this month, the Office of Civil Rights has clarified and simplified some of the HIPAA communications rules allowing for *a little* more common sense (but no that much). Check it out on http://www.hhs.gov/hipaa/for-professionals/privacy/guidance/access/index.html#newlyreleasedfaqs also http://w...
by Rickliftig
Fri Mar 11, 2016 12:27 pm
Forum: Main Forum
Topic: How to fill out a form and look up patient info?
Replies: 7
Views: 5533

Re: How to fill out a form and look up patient info?

Ryan... I will oftentimes open up a second instance of Open Dental on the same computer and work back an forth - form on one screen, chart on the other (a two monitor setup of course). It's a little kludgy, but it works.

Best,

Rick
by Rickliftig
Thu Mar 03, 2016 11:49 am
Forum: Main Forum
Topic: Patient portal
Replies: 1
Views: 1967

Re: Patient portal

I started using it to send referrals securely. Once you get used to it, it's fairly straightforward. The referred doctors have had no problems opening the e-mails or attachments. I will add, there are a lot of steps involved: 1) You have to make sure you are logged on as a secure user 2) Your referr...
by Rickliftig
Thu Feb 04, 2016 6:33 am
Forum: Main Forum
Topic: Who uses OD Real Time Eligibility (ClaimsConnect)?
Replies: 4
Views: 5124

Re: Who uses OD Real Time Eligibility (ClaimsConnect)?

We started using it this week. I agree with David about missing BCBC and Delta of Mass. My front desk is annoyed because the frequency limitations (ie. prophys are only allowed once during the Wolf Moon of November 21st) are rarely listed. And the exceptions (ie. crowns on implants are not covered) ...
by Rickliftig
Wed Feb 03, 2016 12:53 pm
Forum: Main Forum
Topic: Boilerplate for secure message notification
Replies: 2
Views: 2604

Boilerplate for secure message notification

I'm trying to remember where that boiler plate text is hiding ie) You have a secure message from...

I need to modify it slightly.

Thanks in advance.

Rick
by Rickliftig
Fri Jan 29, 2016 2:15 pm
Forum: Main Forum
Topic: Error with real-time elegibilty feature
Replies: 16
Views: 11697

Re: Error with real-time elegibilty feature

You mean I have to read the manual?..... :lol:
by Rickliftig
Fri Jan 29, 2016 9:45 am
Forum: Main Forum
Topic: Error with real-time elegibilty feature
Replies: 16
Views: 11697

Re: Error with real-time elegibilty feature

So I just got a call from Dawn at "Change Healthcare" noting that the errors are because I have not filled out the enrollment forms yet. She says this is why we are getting the errors. I just want to make sure this is legitimate and not like Demand Force/Intuit saying that they represent OD. And if ...
by Rickliftig
Thu Jan 28, 2016 10:31 am
Forum: Main Forum
Topic: Patient Portal - file path not found
Replies: 23
Views: 18252

Re: Patient Portal - file path not found

And now it's working for me too... computers...
by Rickliftig
Tue Jan 26, 2016 1:10 pm
Forum: Main Forum
Topic: Error with real-time elegibilty feature
Replies: 16
Views: 11697

Re: Error with real-time elegibilty feature

David - I am very confused too - but I think I know what is going on. We are a legacy account with Emdeon - We were originally using WebMD and they were absorbed by Emdeon.When I look at the setup on the front desk computer that is used for insurance transactions, it still uses the Webmd software an...
by Rickliftig
Tue Jan 26, 2016 7:43 am
Forum: Main Forum
Topic: Error with real-time elegibilty feature
Replies: 16
Views: 11697

Re: Error with real-time elegibilty feature

Hi David - Interesting. I had forgotten that the webmd client was still active (even though we deal with Emdeon now). In fact, when I looked at the send/receive logs, they are all under a webmd moniker. That uses a different password/userid than the claims connect - it may be as simple as changing t...
by Rickliftig
Mon Jan 25, 2016 1:05 pm
Forum: Main Forum
Topic: Patient Portal - file path not found
Replies: 23
Views: 18252

Re: Patient Portal - file path not found

Jason - Richelle has uploaded my database.
by Rickliftig
Mon Jan 25, 2016 1:05 pm
Forum: Main Forum
Topic: Error with real-time elegibilty feature
Replies: 16
Views: 11697

Re: Error with real-time elegibilty feature

David - Richelle has uploaded my database.

Rick
by Rickliftig
Sat Jan 23, 2016 9:49 am
Forum: Main Forum
Topic: Error with real-time elegibilty feature
Replies: 16
Views: 11697

Re: Error with real-time elegibilty feature

Is the message displayed in a normal message box or does it display in a large window-like thing that has a "Copy All" button and a "Print Button" as well as the OK? I'm also assuming you're pressing the "Request" button in the insurance edit window when this occurs, correct? Yes - the large box wi...
by Rickliftig
Fri Jan 22, 2016 8:47 am
Forum: Main Forum
Topic: Error with real-time elegibilty feature
Replies: 16
Views: 11697

Re: Error with real-time elegibilty feature

No text shows at all.
by Rickliftig
Thu Jan 21, 2016 3:21 pm
Forum: Main Forum
Topic: Error with real-time elegibilty feature
Replies: 16
Views: 11697

Error with real-time elegibilty feature

Hi -
I'm getting this error:"- Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index"

I haven't had any luck getting a real-time eligibility report yet (we just signed up with Emdeon today)

Ideas?

Thanks,

RL
by Rickliftig
Thu Jan 21, 2016 11:33 am
Forum: Main Forum
Topic: Patient Portal - file path not found
Replies: 23
Views: 18252

Re: Patient Portal - file path not found

Thanks for the very complete posting Jason - I'll have to continue via phone when I get some free time. Gotta go back to the day job.
by Rickliftig
Tue Jan 19, 2016 11:42 am
Forum: Main Forum
Topic: Patient Portal - file path not found
Replies: 23
Views: 18252

Re: Patient Portal - file path not found

That's exactly right, Jason. So here's the scenario: I generate an e-mail using the Webmail button and add the attachments from that window. but, they get sent out in the simple form. After the fact, the entries can be found in the long form in the outgoing folder, but they have not been sent from t...
by Rickliftig
Tue Jan 19, 2016 6:20 am
Forum: Main Forum
Topic: Patient Portal - file path not found
Replies: 23
Views: 18252

Re: Patient Portal - file path not found

Jason - here's what I found: The filename from the OpenDentImages Directory is usually something like: LiftigStuart1026.jpg The file in the e-mail attachments folder has an added prefix named: 20160114_605007385878_HDJ8_LiftigStuart1026JPG I have no idea where that prefix comes from and if that migh...
by Rickliftig
Thu Jan 14, 2016 11:44 am
Forum: Main Forum
Topic: Patient Portal - file path not found
Replies: 23
Views: 18252

Re: Patient Portal - file path not found

Hi Jason -

In this last case, there were three files: a pdf and two jpgs. All three are present in the subdir, but they have different names than what is seen in the encrypted e-mail attachment list. They are listed in the subdir by date modified and not date sent.
thanks,

Rick
by Rickliftig
Thu Jan 14, 2016 7:32 am
Forum: Main Forum
Topic: Patient Portal - file path not found
Replies: 23
Views: 18252

Patient Portal - file path not found

Initially, the portal worked (using it for referrals to other doctors), but now am getting the error message "File path not found" when trying to access attachments.

Any ideas?

best,

RL
by Rickliftig
Mon Dec 28, 2015 2:10 pm
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 9547

Re: Version 15.4.10 Bugs

Jason - re: the folders - somehow the behavior corrected itself. Very odd. But right before that, I had asked my front desk what happened to the scans. When she checked, they were there. Do you think it may have been an issue as to when the flag was being set by that computer's actions?
by Rickliftig
Mon Dec 28, 2015 1:11 pm
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 9547

Re: Version 15.4.10 Bugs

Collapsed folders in Images module - It would be nice if collapsed folders had an indicator to show that documents were present (much like windows does in its directory trees).
by Rickliftig
Wed Dec 23, 2015 10:11 am
Forum: Main Forum
Topic: Patient Portal
Replies: 16
Views: 15490

Re: Patient Portal

All fixed in record time. Happy holidays everyone. Enjoy your Bend (OR) brews!
by Rickliftig
Wed Dec 23, 2015 9:50 am
Forum: Main Forum
Topic: Patient Portal
Replies: 16
Views: 15490

Re: Patient Portal

Yes, but don't tell any of my patients.
by Rickliftig
Wed Dec 23, 2015 9:40 am
Forum: Main Forum
Topic: Patient Portal
Replies: 16
Views: 15490

Re: Patient Portal

Does the immortal socket connection have anything to do with Jordan's Cryo research? :D
by Rickliftig
Wed Dec 23, 2015 9:31 am
Forum: Main Forum
Topic: Patient Portal
Replies: 16
Views: 15490

Re: Patient Portal

That's correct Arna - 15.4.10
by Rickliftig
Wed Dec 23, 2015 9:06 am
Forum: Main Forum
Topic: Patient Portal
Replies: 16
Views: 15490

Patient Portal

Trying to access the patient portal I get this error:

No immortal socket connection found for this RegistrationKeyNum: 652


???
by Rickliftig
Wed Dec 23, 2015 8:15 am
Forum: Main Forum
Topic: Version 15.4.10 Bugs
Replies: 25
Views: 9547

Version 15.4.10 Bugs

First - glad to see all of the little improvements in this version! 100 feature requests down and only 4,344 more to go! (using Windows 10 Pro version 1511) 1) My billing list (from the manage module) (when sent), no longer brings up Adobe PDF reader/printer ****** It's fixed - I have no idea why - ...
by Rickliftig
Tue Aug 18, 2015 3:32 am
Forum: Main Forum
Topic: text reminders
Replies: 15
Views: 9754

Re: text reminders

Seems to be working at this point, Nathan. To clarify, for anyone wondering, as phone numbers have been re-assigned over the years, a few of them had been previously flagged as 'spammers'. Consequently, they were blocked. Since the OD text service uses a third party phone number (and not your own), ...
by Rickliftig
Wed Aug 12, 2015 2:57 pm
Forum: Main Forum
Topic: text reminders
Replies: 15
Views: 9754

Re: text reminders

FYI anyone reading this thread: I got a call from Mark at Open Dental about an hour after posting and the staff is working on the issue. We went back and forth doing a little testing. But kudos to the OD staff for being proactive and their attention to the problem!
by Rickliftig
Wed Aug 12, 2015 11:10 am
Forum: Main Forum
Topic: text reminders
Replies: 15
Views: 9754

Re: text reminders

Thanks for the reply Ryan -

Here's the detail:

Everyone is in Connecticut;
ATT/iphone 5 - No
Sprint/Android - No
Verizon/flip phone - Yes
Sprint/Galaxy 3 - No

Ideas?
by Rickliftig
Wed Aug 12, 2015 5:31 am
Forum: Main Forum
Topic: text reminders
Replies: 15
Views: 9754

Re: text reminders

We just installed text messaging yesterday, but something is not right (15.3.5). Some phones/cell companies are receiving the messages and others are not. They are all noted as delivered. Any ideas Jason? Also: When the message is received by the patient it lists a non-descript number as the "sent f...
by Rickliftig
Wed Dec 17, 2014 11:04 am
Forum: Main Forum
Topic: Scanner Recommendation for digitizing x-rays?
Replies: 2
Views: 1422

Re: Scanner Recommendation for digitizing x-rays?

Not as elegant as a scanner, but a lot faster, is a point and shoot in macro mode and a viewbox. My camera is 12mp and gets incredible detail. I use this same camera (Pentax Optio WG 2) as my main clinic camera. its also the same one that Lester Dine uses.
by Rickliftig
Thu Nov 13, 2014 6:09 am
Forum: Main Forum
Topic: Morning Huddle Report
Replies: 15
Views: 14449

Re: Morning Huddle Report

This is a gem. Thanks!
by Rickliftig
Mon Oct 20, 2014 6:12 pm
Forum: Main Forum
Topic: Internal Notes in sheets
Replies: 4
Views: 2356

Re: Internal Notes in sheets

Thanks Jason... This may be a useful request to make. I actually would like to have a notation sometimes in the chart that was more complete than just "referral" ie... Referral for extraction #19 One improvement I need to re-request is a mechanism to indicate when a sheet was last filled out as many...
by Rickliftig
Mon Oct 20, 2014 12:30 pm
Forum: Main Forum
Topic: Default Referring Provider
Replies: 0
Views: 1772

Default Referring Provider

I'm trying to generate fewer keystrokes here - Whenever I generate a referral slip, I am prompted to enter "referring provider" which is me. Anyway that field can be set to default to me?

RL
by Rickliftig
Mon Oct 20, 2014 6:39 am
Forum: Main Forum
Topic: Internal Notes in sheets
Replies: 4
Views: 2356

Re: Internal Notes in sheets

In honor of Halloween, I thought to revive this zombie thread.

So what is the internal note on a referral slip? Why does it not show up in the chart (it would be a good idea)? And the checkoff box for "Show order in kiosk": What's that about?

RL
by Rickliftig
Sun Aug 24, 2014 3:20 pm
Forum: Main Forum
Topic: Open Dental is getting social
Replies: 9
Views: 3579

Re: Open Dental is getting social

I think it needs the tag line, "spreading by word of mouth" :D
by Rickliftig
Sat Apr 05, 2014 5:35 pm
Forum: Main Forum
Topic: Open Dental Shutting Down During Backup
Replies: 3
Views: 1341

Re: Open Dental Shutting Down During Backup

Is your storage media full by any chance? I encountered this a long time ago with flash drives. Make sure the storage media is also intact.
by Rickliftig
Thu Apr 03, 2014 1:23 pm
Forum: Main Forum
Topic: Sheets Question
Replies: 8
Views: 2814

Re: Sheets Question

Whats wrong with a re,smoot,raise lesion with irregula broders? See em all the time!

That's a nice simple form - very clear. Is it copyrighted?

best,

Rick
by Rickliftig
Sat Jan 18, 2014 7:15 pm
Forum: Main Forum
Topic: Linking website to database in the office
Replies: 13
Views: 3698

Re: Linking website to database in the office

Rob - probably like so many of us, that's what I started using and so I'm used to it. I guess I'll put RDP on the todo list!

Best,

Rick
by Rickliftig
Fri Jan 17, 2014 2:59 pm
Forum: Main Forum
Topic: Linking website to database in the office
Replies: 13
Views: 3698

Re: Linking website to database in the office

If all you want to do is access and use Open Dental remotely, there are many programs. I use logmein. Similarly, if all you want to do is backup to your home, I also use logmein backup. Backup to the cloud is easy with Crashplan or the like.

Hey, why re-invent the wheel?

Rick
by Rickliftig
Mon Dec 09, 2013 3:21 pm
Forum: Main Forum
Topic: Is this computer a good choice?
Replies: 8
Views: 2555

Re: Is this computer a good choice?

The used Optiplex 780 sff's are in the $140 range... Comes with keyboard and mouse, no monitor.
by Rickliftig
Tue Dec 03, 2013 4:32 pm
Forum: Main Forum
Topic: Text Messaging
Replies: 11
Views: 4247

Re: Text Messaging

We are trying Call Fire right now. So far so good with sending out text messages. Cost is $0.03 per text, so if the patients confirms back with a "C" it is $0.06 per patient appointment. There is a program link with OD and Call Fire has been very helpful! Sheb - what technique/script do you use to ...
by Rickliftig
Sun Dec 01, 2013 6:06 am
Forum: Main Forum
Topic: Is this computer a good choice?
Replies: 8
Views: 2555

Re: Is this computer a good choice?

I use Dell Optiplex 780 sff in my ops. Windows 7 pro, purchased off- lease ( generally 3 yo) on EBay... The operatory computers are drones and OD places very little burden on them. They are easy and cheap to replace and keep as spares. The server, on the other hand . . .
by Rickliftig
Fri Aug 23, 2013 6:52 pm
Forum: Main Forum
Topic: Progress Note Signature
Replies: 7
Views: 2452

Re: Progress Note Signature

I practiced for 10 years and never signed a single procedure. Are you trying to follow a state law that we didn't have to deal with in Oregon? Every practice management or risk management seminar I've been to here in NY says that you need to sign your electronic notes. In the old days of writing yo...
by Rickliftig
Wed May 15, 2013 10:41 am
Forum: Main Forum
Topic: Wiki
Replies: 10
Views: 7984

Re: Wiki

Jorge - I am using it as a Standard Operating Procedure Manual for the office. Sections on: - Opening The Office - Front Desk Appointment Flowchart and Scripts - Patient's FAQs (frequently asked questions) - Where to Find Supplies - Hygiene Room Setup (more to come I'm sure) All illustrated with jpg...
by Rickliftig
Sun May 12, 2013 12:01 pm
Forum: Main Forum
Topic: Web Forms
Replies: 13
Views: 4470

Re: Web Forms

And similarly remind staff to update history, probings, etc. Do these this need updated after X months after they are complete? Could you create a dummy procedures and recalls for things like this and just have it be part of the appointment? That is exactly what I do Jason. some of these forms are ...
by Rickliftig
Sun May 12, 2013 9:43 am
Forum: Main Forum
Topic: Web Forms
Replies: 13
Views: 4470

Re: Web Forms

Is there a way to automatically have OD do the following ? After the initial registration, on return visits, OD warns the patients when a form needs to be updated, and will automatically present a new fill out form. That way the staff doesn't have to review past forms and prepare new ones to be sig...
by Rickliftig
Fri Apr 19, 2013 3:43 am
Forum: Main Forum
Topic: Treatment Presentation / Patient Education Systems
Replies: 14
Views: 11122

Re: Treatment Presentation / Patient Education Systems

Rob - thanks for the kind words, but looking at the posting date of 2008, I declare this a zombie thread! BUT... Dr. Bob Marcus who developed GPDDS is to be congratulated on his excellent and reasonably price iPad app!!! This is honestly, all you need and a lot more effective than a canned presentat...
by Rickliftig
Wed Apr 17, 2013 6:14 pm
Forum: Main Forum
Topic: Patients name in BIG FONT?
Replies: 5
Views: 2544

Re: Patients name in BIG FONT?

Nice little hack - Thanks!

Rick
by Rickliftig
Thu Apr 11, 2013 1:32 pm
Forum: Main Forum
Topic: Computers for a startup
Replies: 15
Views: 8626

Re: Computers for a startup

First, I'll second what David said. My workstation solution is used Dell Optiplex 780 sff computers from ebay (offlease with Windows 7 pro installed). They run about $250 - 300. For the server however, I would want a fresh computer with raid drives and power backup... the whole 9 yards. Don't forget...
by Rickliftig
Fri Mar 22, 2013 4:17 am
Forum: Main Forum
Topic: Where'd the sticky go?
Replies: 3
Views: 1590

Re: Where'd the sticky go?

Just thinking - you might want to do the same on the Dentaltown forum.

best,

Rick
by Rickliftig
Wed Mar 20, 2013 7:00 am
Forum: Main Forum
Topic: Wiki is da bomb
Replies: 3
Views: 1559

Wiki is da bomb

This is very cool... I had a few minutes and updated to 13.1. Then I started playing with the Wiki. So cool - take a picture with your camera to illustrate a tray setup, use of a machine, etc. I really like this. I think that you need to add the WIKI button to all of the screens so that it is easily...
by Rickliftig
Sat Mar 09, 2013 7:33 am
Forum: Main Forum
Topic: Are those my teeth?
Replies: 4
Views: 1684

Are those my teeth?

"Are those my teeth?"

How many of you hear this phrase when your patients see the 3D tooth chart in Open Dental? Just curious!

Rick
by Rickliftig
Tue Feb 26, 2013 5:14 pm
Forum: Main Forum
Topic: Comm Log Audit Trail?
Replies: 6
Views: 2863

Re: Comm Log Audit Trail?

Thanks Jason.

Rick
by Rickliftig
Tue Feb 26, 2013 3:06 pm
Forum: Main Forum
Topic: Comm Log Audit Trail?
Replies: 6
Views: 2863

Comm Log Audit Trail?

Just had an interesting situation where my front desk changed a comm log entry by accident to a future date. Is that entry a part of the audit trail? I was just thinking for legal purposes, since a conversation may be recorded or summarized in the comm log if that was the case?

Rick
by Rickliftig
Mon Feb 25, 2013 7:26 pm
Forum: Advanced Topics
Topic: The NEW Metro Interface
Replies: 13
Views: 10073

Re: The NEW Metro Interface

So Rob-
Today the system has been running perfectly. Slick as goose poop. I wish I knew what I did. Defender is back on (not easy to get rid of) and the event viewer is clean.

Well, computers are still easier than dentistry.

RIck
by Rickliftig
Sat Feb 23, 2013 6:00 pm
Forum: Advanced Topics
Topic: The NEW Metro Interface
Replies: 13
Views: 10073

Re: The NEW Metro Interface

Rob - I found a real bottleneck with Windows Defender.it will check each file for virus activity as it is opened. Once that was shut off, the system was much faster(there is a check box) There are actuall several things I like about Windows 8. The Find utility is excellent when compared with anynpas...
by Rickliftig
Wed Feb 20, 2013 11:24 am
Forum: Main Forum
Topic: OpenDental Support Fees
Replies: 17
Views: 5567

Re: OpenDental Support Fees

I agree with Tom Z. No problem here either. I figure this is also the cost for continued development and version improvements. It keeps a happy and competent staff available at all hours in Salem. OR. And as you all know, they do go the extra mile when you need them too. if I didn't want a monthly f...
by Rickliftig
Mon Feb 11, 2013 12:55 pm
Forum: Main Forum
Topic: New Wiki Feature
Replies: 5
Views: 1751

New Wiki Feature

As I was reading the docs on the new Wiki feature, I was thinking it would be great of the pages could be imported/exported. Then the Ooen Dental community could really supplement each other with the development of office manuals, OSHA and HIPAA docs, etc.
by Rickliftig
Fri Feb 08, 2013 12:40 pm
Forum: Main Forum
Topic: Autonotes versus Sheets for Hygiene and Exam Notes
Replies: 5
Views: 2418

Re: Autonotes versus Sheets for Hygiene and Exam Notes

Some entries work well with auto notes and some with sheets! My periodic exams for example are all auto notes. However, documentation of an intra or extra oral lesion works well with a sheet. Restorations are auto notes with checkboxes. Now for SOAP notes.... You may laugh... There I will manually t...
by Rickliftig
Wed Feb 06, 2013 5:23 am
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 9908

Re: Reminders for different phase of treatments

Rob - we are in the middle of this conundrum on two patients at this very time (pardon the thread drift for a moment): Both patients had endo tx in 2012. A provisional crown was placed and the final crown was cemented in 2013. At the New Year, both patients had switched insurance plans. The 2012 pla...
by Rickliftig
Thu Jan 31, 2013 6:43 am
Forum: Main Forum
Topic: Limit number of family members scheduled per day
Replies: 5
Views: 1537

Re: Limit number of family members scheduled per day

Tom - You're right. In our office, we are pretty lean and have a number of part timers working together (long story). Getting people on the same page, communicating, and following the same protocols are what it's all about. Maybe about two years ago, we had some of these discussions (on the forum) c...
by Rickliftig
Wed Jan 30, 2013 10:45 am
Forum: Main Forum
Topic: Limit number of family members scheduled per day
Replies: 5
Views: 1537

Re: Limit number of family members scheduled per day

Laughing with you Tom! What was going on in that front desk's mind????? (and of course, they'll break the appointment) :twisted:

Rick

PS - sounds like a normal day at this ofice
by Rickliftig
Tue Jan 29, 2013 11:17 am
Forum: Main Forum
Topic: Emailing referral form times out
Replies: 15
Views: 10681

Re: Emailing referral form times out

So that worked here also, but Jason, please educate us- what changed here? It was working fine last week.
by Rickliftig
Tue Jan 29, 2013 5:59 am
Forum: Main Forum
Topic: Emailing referral form times out
Replies: 15
Views: 10681

Re: Emailing referral form times out

Same thing here - just started happening
by Rickliftig
Tue Jan 22, 2013 4:06 am
Forum: Main Forum
Topic: Unable to do backup for 12.3.42.0
Replies: 3
Views: 1654

Re: Unable to do backup for 12.3.42.0

If you are using a flash drive, make sure there is enough space on it. You may have to either do a quick format or erase several backups.

best,

Rick
by Rickliftig
Wed Jan 16, 2013 12:26 pm
Forum: Main Forum
Topic: Bug Report/buggy behavior - pay periods ended
Replies: 9
Views: 8997

Re: Bug Report/buggy behavior - pay periods ended

Tom -

Maybe this will be feature request 5,295?

My points were spent way back at #300!
by Rickliftig
Wed Jan 16, 2013 6:21 am
Forum: Main Forum
Topic: Bug Report/buggy behavior - pay periods ended
Replies: 9
Views: 8997

Bug Report/buggy behavior - pay periods ended

In our office this week, the pay periods (timecards) had ended with no warning. Hours entered in by employees were not recorded (see PS). PS: when the first employee re-entered her numbers, the other time cards appeared. PPS: It would be very handy to have the calendar pop-up when setting up pay per...
by Rickliftig
Thu Jan 10, 2013 4:59 am
Forum: Main Forum
Topic: wiki
Replies: 9
Views: 3359

Re: wiki

Steve - I am thinking of it as an operations manual/ employee manual for the office. I suppose you caould use it as a repository for OSHA and HIPAA manuals too. Of course the secret is establishing and maintaining it.
by Rickliftig
Thu Jan 03, 2013 3:26 pm
Forum: Main Forum
Topic: Weird printer problem in Windows 7
Replies: 6
Views: 1772

Re: Weird printer problem in Windows 7

And so this afternoon it worked... go figure!!!!!!!!!!

PS - After the firmware upgrade, i did not turn the printer off and on again. My FD did cycle it and it started working - I bet that was the solution
by Rickliftig
Thu Jan 03, 2013 10:46 am
Forum: Main Forum
Topic: Weird printer problem in Windows 7
Replies: 6
Views: 1772

Re: Weird printer problem in Windows 7

And yet it worked with Windows XP!
by Rickliftig
Wed Jan 02, 2013 6:23 pm
Forum: Main Forum
Topic: Weird printer problem in Windows 7
Replies: 6
Views: 1772

Re: Weird printer problem in Windows 7

Just did that - not the solution. Grrr....
by Rickliftig
Wed Jan 02, 2013 2:46 pm
Forum: Main Forum
Topic: Weird printer problem in Windows 7
Replies: 6
Views: 1772

Weird printer problem in Windows 7

Just upgraded office computers to WIndows 7. When printing a deposit slip, the Brother MFC7440N multifunction at the front desk (USB connection) will print the total and the check list BUT NOT the individual checks in the upper part of the form! The deposit slip prints fine through other printers in...
by Rickliftig
Wed Dec 19, 2012 4:12 am
Forum: Main Forum
Topic: Telephone integration with Open Dental
Replies: 15
Views: 9672

Re: Telephone integration with Open Dental

Thank you Jordan. I think that basic telephone integration like dial and caller id pop-up would be a real asset to the program. These automations move the program from the "merely a database" realm into the category of a useful tool for the practice. Al the best to you, your family and your employee...
by Rickliftig
Tue Dec 18, 2012 8:32 am
Forum: Main Forum
Topic: Network Connection
Replies: 7
Views: 2075

Re: Network Connection

So on further inspection, I realized that only my shared folders were accessible. Phew! I was afraid that the C:\ drive on the server was being shared. That being said, I will re-iterate that Windows 7 and Windows XP are a bit of a pain to merge together. I am uprgrading the workstations to Windows ...
by Rickliftig
Mon Dec 17, 2012 2:58 pm
Forum: Main Forum
Topic: Telephone integration with Open Dental
Replies: 15
Views: 9672

Re: Telephone integration with Open Dental

BP- Weave looks very attractive, but at $299/mo, I hoped I could "roll my own" for a wee bit less.
by Rickliftig
Sat Dec 15, 2012 6:12 am
Forum: Main Forum
Topic: Telephone integration with Open Dental
Replies: 15
Views: 9672

Telephone integration with Open Dental

This topic has come up several times before, but aside from an Asterisk interface (which requires a VOIP system), I have never seen any other alternatives. Over the past few weeks I have become aware of the Panasonic "Contact Sync" telephone system: Panasonic KX-TG9471B - Now have your Microsoft Out...
by Rickliftig
Tue Dec 11, 2012 2:53 pm
Forum: Main Forum
Topic: Network Connection
Replies: 7
Views: 2075

Re: Network Connection

Ok! So my next question is how can I place a permission on the server (or modify the credential) so that Open Dental can get it's needed access, but so that the casual user (or bad user) can't access the server and muck around with it?
by Rickliftig
Tue Dec 11, 2012 5:49 am
Forum: Main Forum
Topic: Network Connection
Replies: 7
Views: 2075

Re: Network Connection

Mischief managed!
by Rickliftig
Mon Dec 10, 2012 7:49 pm
Forum: Main Forum
Topic: Network Connection
Replies: 7
Views: 2075

Re: Network Connection

Phil - Thank you so much. That's a Windows item I was never aware of. Can't wait to try it tomorrow.
best,

Rick
by Rickliftig
Mon Dec 10, 2012 11:25 am
Forum: Main Forum
Topic: Network Connection
Replies: 7
Views: 2075

Network Connection

I am trying to integrate Windows 7 computers into my network and phase out the old XP machines. The network runs on Server 2003 and is peer-to-peer. After the Windows 7 computer has been off (or overnight), I can only access the server (and the mysql database) by logging in again. Of course, i don't...
by Rickliftig
Thu Nov 08, 2012 8:09 pm
Forum: Main Forum
Topic: Need Networking HELP..
Replies: 35
Views: 11294

Re: Need Networking HELP..

Verry interesting. Last week I upgraded from 12.1 to 12.3 and that's when the problems started. It happened again today. It's a real PITA Jason!
by Rickliftig
Thu Nov 08, 2012 6:37 am
Forum: Main Forum
Topic: Need Networking HELP..
Replies: 35
Views: 11294

Re: Need Networking HELP..

Kevin - This issue can drive you crazy. It happened here on Tuesday and finally fixed itself about fifteen minutes later after everything was re-booted. I brought up the task manager and found no apparent reason for the slowdown. The server was at full speed, so it was a network issue. In the past, ...
by Rickliftig
Thu Sep 20, 2012 3:32 am
Forum: Main Forum
Topic: Howto - Server Virtualization
Replies: 39
Views: 24939

Re: Howto - Server Virtualization

I think I'm getting old - nothing is simple anymore! Thanks!
by Rickliftig
Wed Sep 19, 2012 6:48 am
Forum: Main Forum
Topic: Howto - Server Virtualization
Replies: 39
Views: 24939

Re: Howto - Server Virtualization

One question about virtualization - how does this work with licensed programs and site licenses? Say Microsoft Office?

best,

Rick
by Rickliftig
Tue Jun 05, 2012 12:15 pm
Forum: Main Forum
Topic: Card Scanner Recommendation
Replies: 8
Views: 7417

Re: Card Scanner Recommendation

Thanks for the recommendations. There's not much room at the front desk any more. We have a Brother multi-function at the front which scans fairly well, but I felt that a small one, set up for drivers licenses and insurance ids would work better.
by Rickliftig
Sat Jun 02, 2012 5:55 am
Forum: Main Forum
Topic: Card Scanner Recommendation
Replies: 8
Views: 7417

Card Scanner Recommendation

I'm looking for a scanner for Insurance cards and driver's licenses (to be used at the front desk). TWAIN compliance is a necessity.

Thanks in advance.

Rick
by Rickliftig
Sun May 13, 2012 5:25 am
Forum: Main Forum
Topic: New User Question
Replies: 7
Views: 2038

Re: New User Question

And let's not forget the patient that we all first met on this site: Jason Spander!

And I apologize for hijacking the thread, but heck, ya gotta have a little fun after a day's worth of DB's on #15 and oversized tongues drafting into the path of your 557 bur!
by Rickliftig
Sat May 12, 2012 6:01 am
Forum: Main Forum
Topic: New User Question
Replies: 7
Views: 2038

Re: New User Question

Herman Test has had more dental treatment than any of my patients, ever... he never shows up and yet I still bill him for thousands of dollars! :D
by Rickliftig
Sun Apr 15, 2012 5:35 am
Forum: Main Forum
Topic: Food for Thought - Big add ons to OD
Replies: 12
Views: 11426

Food for Thought - Big add ons to OD

To begin - I'm posting this query only to provoke discussion. I'd like to brainstorm big ideas that tend to get lost in the feature request list. The potential for useful tie-ins to Open Dental is great. No other pms program is as easy to work with as far as bridging and developing add-on programs a...
by Rickliftig
Fri Mar 23, 2012 1:00 pm
Forum: Main Forum
Topic: Open Dental Conference
Replies: 5
Views: 1966

Re: Open Dental Conference

Jordan posted in Facebook that Open Dental will be at the upcoming Hinman Meeting (Atlanta). AFAIK, this is a first!
by Rickliftig
Sat Mar 10, 2012 11:22 am
Forum: Main Forum
Topic: Prescription Template - Three New Fields
Replies: 2
Views: 1164

Re: Prescription Template - Three New Fields

Very cool - I'll have to figure what meds to alter.
by Rickliftig
Sat Mar 10, 2012 7:40 am
Forum: Main Forum
Topic: Prescription Template - Three New Fields
Replies: 2
Views: 1164

Prescription Template - Three New Fields

So I was just into the Prescription List and noted three new fields: Add Problem; Add Medication; Add Allergy.

And I'm wondering what they do!

Thanks!
by Rickliftig
Fri Mar 09, 2012 5:51 pm
Forum: Main Forum
Topic: Can this be used in open dental for charting?
Replies: 10
Views: 2790

Re: Can this be used in open dental for charting?

I've used them (the keypads) - they work fine, but someone still has to enter the numbers. You really need two hands to probe - one to steady the jaw and the other to probe. It's annoying to go back and forth. Plus, if you make an error in entry, you can't go backwards (easily). I think it's a littl...
by Rickliftig
Tue Feb 21, 2012 11:15 am
Forum: Main Forum
Topic: dentist chair
Replies: 8
Views: 2300

Re: dentist chair

Norm - I think you will get more feedback and a wider range of opinions on the "dentaltown" website (www.dentaltown.com). This site is fairly specific to Open Dental Software.
by Rickliftig
Wed Feb 01, 2012 10:37 am
Forum: Main Forum
Topic: Undelete Procedure?
Replies: 2
Views: 1065

Re: Undelete Procedure?

Thanks for the quick reply Jordan.