Search found 5354 matches

by jordansparks
Tue Nov 24, 2020 9:31 pm
Forum: Advanced Topics
Topic: Uploading PDFs to patient's file
Replies: 12
Views: 196

Re: Uploading PDFs to patient's file

It's been posted. Prefix your files with _#_, where # is the DefNum. It will strip off the prefix and then import to the specified category.
by jordansparks
Tue Nov 24, 2020 9:29 pm
Forum: Advanced Topics
Topic: compile 20.3 under VS2019
Replies: 23
Views: 372

Re: compile 20.3 under VS2019

Thanks for the ideas. We have to do this ourselves, of course.
by jordansparks
Tue Nov 24, 2020 9:26 pm
Forum: Main Forum
Topic: Sharing CBCTs
Replies: 3
Views: 39

Re: Sharing CBCTs

I'm not sure. Would you send them to the orthodontist as a DICOM file, or would you export it to some other format?
by jordansparks
Tue Nov 24, 2020 9:24 pm
Forum: Main Forum
Topic: Radiographs and Intraoral Cameras
Replies: 8
Views: 654

Re: Radiographs and Intraoral Cameras

We're going to alpha in 2 weeks. Beta usually follows a couple of weeks after that. But you don't want to use a beta version until it's been out for a few weeks. So you're looking at about the second week of January, and it will be slightly buggy because it's a beta. I think it does make sense to wa...
by jordansparks
Tue Nov 24, 2020 9:15 pm
Forum: Main Forum
Topic: Changing and upgrading forms with background images
Replies: 2
Views: 23

Re: Changing and upgrading forms with background images

The backgrounds are saved in OpenDentImages(aka AtoZ)/SheetImages folder: https://www.opendental.com/manual/sheetsstaticimage.html Once you use a form with a patient, it's a copy of the original. Making changes should not affect any existing patient forms. It sounds like you might have accidentally ...
by jordansparks
Tue Nov 24, 2020 9:02 pm
Forum: Developers
Topic: Opendental with mysql 8.x -- 1st try
Replies: 4
Views: 70

Re: Opendental with mysql 8.x -- 1st try

When we do a db backup during update, you might notice that we create all myisam files. Backups are pointless otherwise.
by jordansparks
Tue Nov 24, 2020 9:00 pm
Forum: Developers
Topic: Writing to the db is discouraged, but the API is very barebones, what do I do?
Replies: 14
Views: 1721

Re: Writing to the db is discouraged, but the API is very barebones, what do I do?

I can't quite figure out why you would want to delete someone's email address, but those do seem pretty safe.
by jordansparks
Mon Nov 23, 2020 1:13 pm
Forum: Developers
Topic: Opendental with mysql 8.x -- 1st try
Replies: 4
Views: 70

Re: Opendental with mysql 8.x -- 1st try

innodb is supported, but ALL tables should be the same, and it must also be the default engine. The downside is that you can no longer make backups by copying files. That's a deal breaker as far as I'm concerned. Making backups is hugely important, and you should not be doing a single thing that wou...
by jordansparks
Mon Nov 23, 2020 1:07 pm
Forum: Main Forum
Topic: Disabling "Change Lenfth for new provider?"
Replies: 2
Views: 27

Re: Disabling "Change Lenfth for new provider?"

I'm not positive, but I think there might not be an option to turn that off. I just reviewed feature request 8195, which would cover that.
Actually... There's a technical issue that will prevent you from seeing that request. I'll work on that tonight.
by jordansparks
Mon Nov 23, 2020 12:08 pm
Forum: Main Forum
Topic: Sharing CBCTs
Replies: 3
Views: 39

Re: Sharing CBCTs

I'm assuming they are saved as DICOM files that are managed by the CBCT software?
by jordansparks
Sun Nov 22, 2020 4:42 pm
Forum: Developers
Topic: Zoomify plugin Forms
Replies: 2
Views: 26

Re: Zoomify plugin Forms

1. Inherit your form from FormODBase. 2. Add InitializeLayoutManager(); just below InitializeComponent(); in the constructor. 3. If you did any control movement or resizing in code, use the LayoutManager.Move for those lines. 4. Test by dragging to resize and by also dragging to a different monitor ...
by jordansparks
Sun Nov 22, 2020 9:19 am
Forum: Advanced Topics
Topic: Uploading PDFs to patient's file
Replies: 12
Views: 196

Re: Uploading PDFs to patient's file

Beta is 20.4. I saw progress on this Friday, but it's not quite done.
by jordansparks
Sun Nov 22, 2020 9:17 am
Forum: Advanced Topics
Topic: compile 20.3 under VS2019
Replies: 23
Views: 372

Re: compile 20.3 under VS2019

No schema changes would be best, of course, but the downside is making customers wait months. We have big discussions about backporting any schema changes, and the benefits must heavily outweigh the costs each time. Yes, we've been trying to move to git for years. But we have a massive private repos...
by jordansparks
Fri Nov 20, 2020 9:55 am
Forum: Advanced Topics
Topic: compile 20.3 under VS2019
Replies: 23
Views: 372

Re: compile 20.3 under VS2019

I think I know. We add conversion scripts at random times prior to release. Then, we change the version number upon release. I always work in the head, so I never notice this issue. Go to OpenDental, Program, Properties, Assembly Information. Change the version there to match the version of the conv...
by jordansparks
Fri Nov 20, 2020 9:30 am
Forum: Advanced Topics
Topic: Uploading PDFs to patient's file
Replies: 12
Views: 196

Re: Uploading PDFs to patient's file

I think we might be able to add that today to the head, and maybe backport to beta if it looks extremely safe.
by jordansparks
Thu Nov 19, 2020 9:21 pm
Forum: Advanced Topics
Topic: compile 20.3 under VS2019
Replies: 23
Views: 372

Re: compile 20.3 under VS2019

Not sure. We don't usually see that.
by jordansparks
Thu Nov 19, 2020 9:17 pm
Forum: Advanced Topics
Topic: Uploading PDFs to patient's file
Replies: 12
Views: 196

Re: Uploading PDFs to patient's file

Correct. You can't specify the folder. I think it ends up in the first folder. So you could organize the folders with your "in" folder at the top, if that's how it's normally used. I'll think about some sort of special prefix or suffix that could be added to the filename to designate destination fol...
by jordansparks
Tue Nov 17, 2020 11:16 pm
Forum: Advanced Topics
Topic: compile 20.3 under VS2019
Replies: 23
Views: 372

Re: compile 20.3 under VS2019

That means you must be trying to connect to a database that had been used by a slightly newer version of OD. Not sure how you did that, exactly. It's good to have a slightly older version of a db that you can make copies of for repeated testing. There are lots of ways to approach it. You'll figure s...
by jordansparks
Tue Nov 17, 2020 9:11 pm
Forum: Advanced Topics
Topic: compile 20.3 under VS2019
Replies: 23
Views: 372

Re: compile 20.3 under VS2019

Mixed mode assembly error is addressed here:
https://www.opendental.com/site/sourcecode.html
by jordansparks
Fri Nov 13, 2020 1:01 pm
Forum: Developers
Topic: DB Update Script
Replies: 4
Views: 133

Re: DB Update Script

The "script" is in C#. You can't run in separately. When you are ready to update, launch 20.4 and connect to the 19.3 db. It will prompt you to update the db.
by jordansparks
Wed Nov 11, 2020 10:07 am
Forum: Main Forum
Topic: New Care Credit Integration Setup Problem
Replies: 13
Views: 529

Re: New Care Credit Integration Setup Problem

I'm going to rephrase that. The dll cannot work with any version of OD where the source code was changed in any manner. This prevents hacking of the dll. It's technically impossible for that dll to work for you.
by jordansparks
Tue Nov 10, 2020 9:17 pm
Forum: Advanced Topics
Topic: compile 20.3 under VS2019
Replies: 23
Views: 372

Re: compile 20.3 under VS2019

Make sure your configuration for the entire solution and most projects is Debug x86 (not Any CPU or Mixed Platforms).
by jordansparks
Tue Nov 10, 2020 7:14 pm
Forum: Advanced Topics
Topic: compile 20.3 under VS2019
Replies: 23
Views: 372

Re: compile 20.3 under VS2019

Just our ordinary source code? Or some of yours mixed in?
by jordansparks
Tue Nov 10, 2020 7:12 pm
Forum: Advanced Topics
Topic: Uploading PDFs to patient's file
Replies: 12
Views: 196

Re: Uploading PDFs to patient's file

You don't have to involve the db at all. Just drop the files in the the patient's folder. The name of their folder is in the db as patient.ImageFolder. The next time the user opens that patient images module, it will automatically recognize the new file(s) and prompt to add to db. You should never d...
by jordansparks
Mon Nov 09, 2020 11:30 pm
Forum: Developers
Topic: Updating textNotes from a Plugin
Replies: 6
Views: 176

Re: Updating textNotes from a Plugin

I can't figure out why you need to call FillControlsOnStartup again. It was already called once, and it's only designed to be called once. It looks like you've set textNotes.text in the line above, so why are you saying textNotes isn't refreshing? That makes no sense. You've clearly set it.
by jordansparks
Sun Nov 08, 2020 11:40 am
Forum: Developers
Topic: Updating textNotes from a Plugin
Replies: 6
Views: 176

Re: Updating textNotes from a Plugin

How about a hook at the end of FillControlsOnStartup()?
by jordansparks
Sat Nov 07, 2020 11:04 pm
Forum: Main Forum
Topic: New Care Credit Integration Setup Problem
Replies: 13
Views: 529

Re: New Care Credit Integration Setup Problem

I'm pretty sure we can just give it to you.
by jordansparks
Sat Nov 07, 2020 10:47 am
Forum: Main Forum
Topic: Left side of the screen window resize bug when maximized
Replies: 3
Views: 145

Re: Left side of the screen window resize bug when maximized

Interesting. I put quite a bit of effort into intentionally including that feature, actually. After I maximize a window, there's nothing more frustrating to me than the inability to drag it smaller. For example, I like to maximize and then drag either the right or left so that it only fills half the...
by jordansparks
Sat Nov 07, 2020 9:13 am
Forum: Main Forum
Topic: Radiographs and Intraoral Cameras
Replies: 8
Views: 654

Re: Radiographs and Intraoral Cameras

I look at it a little differently. Once you can capture radiographs directly into Open Dental, then you've eliminated the complexity of the bridges to various imaging programs. This means your images will now be available on remote app, where before they were not. This is our main push right now. So...
by jordansparks
Fri Nov 06, 2020 11:17 pm
Forum: Main Forum
Topic: Radiographs and Intraoral Cameras
Replies: 8
Views: 654

Re: Radiographs and Intraoral Cameras

XDR is already tested with Twain and it works great. But native XDR would be slightly better. I did just get a two way conversation going with an XDR sensor a few hours ago, so the remaining obstacles are fairly low. So Yes, native XDR support will probably also be included in addition to Twain.
by jordansparks
Thu Nov 05, 2020 8:00 pm
Forum: Main Forum
Topic: Radiographs and Intraoral Cameras
Replies: 8
Views: 654

Radiographs and Intraoral Cameras

We just finished many enhancements to the Imaging Module. You will now be able to take radiographs directly into Open Dental instead of using bridged software. It will take time, of course, for us to list all the compatible hardware, but I'm hopeful that it will work with nearly all hardware because...
by jordansparks
Mon Nov 02, 2020 11:50 am
Forum: Main Forum
Topic: Karen's Replicator has been UPDATED!
Replies: 3
Views: 181

Re: Karen's Replicator has been UPDATED!

How cool is that! My favorite backup utility, back in the day. I hope they figure out how to monetize it to keep it going.
by jordansparks
Sat Oct 31, 2020 3:18 pm
Forum: Plug-ins
Topic: plugin reference woes
Replies: 6
Views: 440

Re: plugin reference woes

I've never seen an informative message for that problem. I've repeatedly lost hours of time as I have to relearn that hard lesson.
by jordansparks
Sat Oct 31, 2020 3:16 pm
Forum: Main Forum
Topic: New Care Credit Integration Setup Problem
Replies: 13
Views: 529

Re: New Care Credit Integration Setup Problem

You re-copied the RequiredDlls into your bin folder? We change them sometimes.
by jordansparks
Sat Oct 31, 2020 3:14 pm
Forum: Developers
Topic: Archived OD dbs causing a problem
Replies: 2
Views: 163

Re: Archived OD dbs causing a problem

Keeps that folder cleaner, anyway. Darn those buggy 3rd party tools.
by jordansparks
Mon Oct 26, 2020 10:31 pm
Forum: Plug-ins
Topic: plugin reference woes
Replies: 6
Views: 440

Re: plugin reference woes

I think it's because you need to change the version of dot Net in your plugin to be newer, like 4.7.2.
by jordansparks
Mon Oct 26, 2020 10:25 pm
Forum: Developers
Topic: Updating GridOD on a separate thread
Replies: 2
Views: 180

Re: Updating GridOD on a separate thread

Glad you asked. Threads with UI is a terrible combination. I have rules against using that combo in our code, and I'm constantly chasing down violations. Any time you think you need a thread, there are a variety of other strategies that will work much better and be bug free. It's hard to understand ...
by jordansparks
Mon Oct 12, 2020 8:01 pm
Forum: Main Forum
Topic: Briging with Sidexis - Sirona
Replies: 3
Views: 2270

Re: Briging with Sidexis - Sirona

Not sure. It strongly implies that the ini file must already be present. If you can't find it, then you might need to get help from Sirona.
by jordansparks
Sat Oct 10, 2020 2:57 pm
Forum: Main Forum
Topic: Epson GT-S50 Scanner issues
Replies: 15
Views: 7637

Re: Epson GT-S50 Scanner issues

In case anyone else runs across this thread, this bug was just fixed in version 20.3 and later.
by jordansparks
Sat Oct 10, 2020 1:08 pm
Forum: Advanced Topics
Topic: sparks3d.dll not working...
Replies: 5
Views: 1070

Re: sparks3d.dll not working...

kknohria: Not sure what you mean. What specific version are you on? This has all been working great for months.
by jordansparks
Sat Aug 22, 2020 8:03 am
Forum: Developers
Topic: Writing to the db is discouraged, but the API is very barebones, what do I do?
Replies: 14
Views: 1721

Re: Writing to the db is discouraged, but the API is very barebones, what do I do?

You are "updating writeoff using a percentage of feebilled"? You're using an UPDATE query to do that? How are we supposed to maintain the integrity of the database if queries are being run that we have no control over? We waste an enormous amount of very expensive engineer time fixing databases that...
by jordansparks
Thu Aug 20, 2020 4:03 pm
Forum: Developers
Topic: 20.4 Compiliation Errors
Replies: 4
Views: 451

Re: 20.4 Compiliation Errors

Sometimes, in the head, the DLLs in the RequiredDlls folder get a little bit out of date. We don't notice it because we have the source code for those DLLs, so it all still compiles for us.
by jordansparks
Thu Aug 20, 2020 3:52 pm
Forum: Developers
Topic: 20.4 Compiliation Errors
Replies: 4
Views: 451

Re: 20.4 Compiliation Errors

And now I'm getting the GetComputerNameCookie error. One of our engineers committed something that doesn't compile. They usually figure it out and fix it quickly. But it doesn't seem to be fixed yet. I'll pester them.
by jordansparks
Thu Aug 20, 2020 3:07 pm
Forum: Plug-ins
Topic: New Basic Example Plugin
Replies: 2
Views: 449

Re: New Basic Example Plugin

No magic bullet, but here are a few ideas: -There's a difference between build and rebuild -I use a script in project/properties/build events/post-build. Example: xcopy "$(TargetDir)Direct2dWrapper.dll" "..\OpenDental\bin\Debug\" /Y which expands to : xcopy "E:\Documents\OPEN DENTAL SUBVERSION\head\...
by jordansparks
Thu Aug 20, 2020 3:01 pm
Forum: Developers
Topic: 20.4 Compiliation Errors
Replies: 4
Views: 451

Re: 20.4 Compiliation Errors

I did see this error: Missing Namespace: OpenDental.Forms a few days ago. It's an error I had never seen previously. I think I resolved it in just a few seconds, but I don't remember how. I do know that VS has been adding "using" statements for me lately. It's trying to be helpful, but it's really u...
by jordansparks
Thu Aug 20, 2020 2:55 pm
Forum: Advanced Topics
Topic: Bug in 20.3.16 change CDT code alveoloplasty
Replies: 3
Views: 435

Re: Bug in 20.3.16 change CDT code alveoloplasty

Agreed that it's not very slick. It would probably take about 4 hours of engineer time to handle that annoyance. This is because of all the required research, testing, and code review. A cost/benefit analysis says that should probably be a fairly low priority. Sorry.
by jordansparks
Fri Aug 14, 2020 11:32 am
Forum: Main Forum
Topic: Cures Act
Replies: 1
Views: 608

Cures Act

The 21st Century Cures Act was passed in 2016, and the ONC has just released the final rules. It's a beast. Just the small section on EHR Interoperability and Information Blocking is 320 pages of 3 column small font text. The gist is that they are going to force medical software to allow patients to...
by jordansparks
Fri Aug 14, 2020 11:09 am
Forum: Developers
Topic: Visual Studio 2017 / 2019?
Replies: 3
Views: 2440

Re: Visual Studio 2017 / 2019?

Make sure your solution is set to Debug x86.
by jordansparks
Fri Aug 14, 2020 11:06 am
Forum: Developers
Topic: Writing to the db is discouraged, but the API is very barebones, what do I do?
Replies: 14
Views: 1721

Re: Writing to the db is discouraged, but the API is very barebones, what do I do?

Anything having to do with finances or clinical records. I know that covers a lot. When we start clamping down, we will start with things like payment and procedure, and then go from there. The more heavily used a table is, the earlier will will address it.
by jordansparks
Fri Aug 14, 2020 11:01 am
Forum: Developers
Topic: Annoying plugin build problem
Replies: 7
Views: 1283

Re: Annoying plugin build problem

It's pretty common for me to miss a few queries when I'm working from source code. For example, ConvertDatabases6.To20_3_1() might have a number of queries that I already picked up and am using. So my Db thinks it's at 20.3.1. But if it hasn't been publicly released, then it's fair game for someone ...
by jordansparks
Fri Aug 14, 2020 8:49 am
Forum: Main Forum
Topic: Out of Memory Error
Replies: 3
Views: 793

Re: Out of Memory Error

It should have told you so instead of an error, of course.
by jordansparks
Sun Aug 09, 2020 8:28 pm
Forum: Developers
Topic: Writing to the db is discouraged, but the API is very barebones, what do I do?
Replies: 14
Views: 1721

Re: Writing to the db is discouraged, but the API is very barebones, what do I do?

We will definitely be locking down the ability to write to the dangerous tables. So I would say it's more than a recommendation to not write to the db because it will break soon.
by jordansparks
Sun Aug 09, 2020 8:01 pm
Forum: Main Forum
Topic: v20.3 broke Title Bar size
Replies: 4
Views: 855

Re: v20.3 broke Title Bar size

The reason for the change was to allow zooming, but it was so incredibly complex that it had to be done in two stages. Version 20.4 will let you zoom the entire program to whatever you want. So you'll be getting back similar functionality without editing the registry. We're going as fast as we can o...
by jordansparks
Sun Jul 19, 2020 4:39 pm
Forum: Main Forum
Topic: Zoom magnification!!
Replies: 4
Views: 983

Zoom magnification!!

I just added zoom magnification (not the video app) to all windows in Open Dental. No, it wasn't easy. It was the culmination of about 5 months of intensive work. But I thought I had another month to go, and then all of a sudden everything just fell into place. IT WORKS! What it means is that we wil...
by jordansparks
Thu May 28, 2020 6:48 pm
Forum: Main Forum
Topic: Windows 10 as server
Replies: 2
Views: 1874

Re: Windows 10 as server

You'll be fine as long as it's the Pro version.
by jordansparks
Thu May 28, 2020 6:46 pm
Forum: Main Forum
Topic: Using the Supplies feature--or do you use alternatives?
Replies: 1
Views: 3932

Re: Using the Supplies feature--or do you use alternatives?

It's kind of weak. It can be ok for generating a list that you can use to create a shopping list. But we've never had the time to really turn it into a first-rate feature. We do use it ourselves for ordering supplies.
by jordansparks
Thu May 28, 2020 6:43 pm
Forum: Main Forum
Topic: Billing
Replies: 4
Views: 1614

Re: Billing

The entire billing feature was optimized around daily billing.
by jordansparks
Tue Mar 24, 2020 8:29 am
Forum: Plug-ins
Topic: Request: Move hook for Open Dental 20.1
Replies: 9
Views: 2786

Re: Request: Move hook for Open Dental 20.1

We don't usually move hooks, but this one makes sense because it preserves original behavior.
by jordansparks
Mon Feb 17, 2020 10:45 am
Forum: Main Forum
Topic: Wikipedia
Replies: 0
Views: 7926

Wikipedia

Open Dental has a page on wikipedia. Is there anyone who wants to give it a little love? There are too many pros and not enough cons. It needs to be more balanced. There should be more paragraphs and less bullet points. I personally feel like the "free dental" comment is very outdated and pointless....
by jordansparks
Mon Feb 17, 2020 10:41 am
Forum: Main Forum
Topic: Open Dental is on Facebook
Replies: 1
Views: 3111

Re: Open Dental is on Facebook

I resisted for a long time. There are significant downsides to getting involved with the evil empire. It's also a little more organized here.
by jordansparks
Mon Nov 11, 2019 5:51 pm
Forum: Developers
Topic: cellFontSize private to public on ODGrid?
Replies: 13
Views: 15724

Re: cellFontSize private to public on ODGrid?

You could even fork a slightly older version of the grid that still had support for the different font sizes.
by jordansparks
Mon Nov 11, 2019 5:47 pm
Forum: Main Forum
Topic: Much more efficient way of charting
Replies: 14
Views: 8247

Re: Much more efficient way of charting

I like it. I think the example is a pretty extreme scenario. The current process typically involves about 4 clicks per item and usually doesn't involve opening a window. Yours involves about 4 keystrokes instead. It might be fun for us to add keyboard shortcuts for the frequent mouse actions when ch...
by jordansparks
Thu Oct 17, 2019 8:18 am
Forum: Developers
Topic: cellFontSize private to public on ODGrid?
Replies: 13
Views: 15724

Re: cellFontSize private to public on ODGrid?

That was me. I wasn't aware of the history, and there were no comments in the code about why it was that way. All I saw was unnecessary clutter that was making my math and object reuse overly complicated and buggy. Since we never change the font sizes within OD, I had to get rid of it. The grid was ...
by jordansparks
Wed Oct 02, 2019 1:49 pm
Forum: Main Forum
Topic: Adding another location.
Replies: 6
Views: 2929

Re: Adding another location.

I don't think one dentist at two locations would ever trigger a second support fee, regardless of how you set up your databases.
by jordansparks
Wed Oct 02, 2019 1:44 pm
Forum: Plug-ins
Topic: Moving away from plug-ins
Replies: 10
Views: 5480

Re: Moving away from plug-ins

Sorry about the confusion. Let me try again. I'm disappointed that plug-ins are so hard to build. That was never the intent. We're looking for ways to make it easier. That's what I was trying to communicate. If someone is contemplating building a plug-in, I feel like I need to warn them that it's ha...
by jordansparks
Sun Sep 29, 2019 6:52 am
Forum: Main Forum
Topic: Adding another location.
Replies: 6
Views: 2929

Re: Adding another location.

Once you merge them into one db, it's hard/impossible to cleanly split them into two later. Divide and conquer is the solution to many complex problems, and I've always preferred two separate databases for simplicity.
by jordansparks
Sat Sep 28, 2019 6:24 pm
Forum: Main Forum
Topic: Week view refresh
Replies: 2
Views: 1683

Re: Week view refresh

I'm not sure. The entire Appts module was overhauled in 19.3, with much of the drawing rewritten from the ground up. So it's probably going to behave differently.
by jordansparks
Sat Sep 28, 2019 6:23 pm
Forum: Main Forum
Topic: Larger font
Replies: 3
Views: 2295

Re: Larger font

That feature is done in version 19.3
by jordansparks
Sat Sep 28, 2019 6:21 pm
Forum: Advanced Topics
Topic: Using artificial intelligence in dentistry
Replies: 4
Views: 4102

Re: Using artificial intelligence in dentistry

I won't be happy until the machines are doing all the dentistry themselves. Everything between here and there is just stepping stones. My Alexa is not efficient. The only thing it does is let me access very simple data when there is no mouse or keyboard available, and change the music settings when ...
by jordansparks
Sat Sep 28, 2019 6:00 pm
Forum: Advanced Topics
Topic: Critical Error No Fee Cache
Replies: 3
Views: 2939

Re: Critical Error No Fee Cache

We removed Fee Cache in roughly that version. Compiling is very complex, and there always seem to be things like this that creep in. There are thousands of moving parts. That's also a beta version. So your best bet is to move to a newer version for starters.
by jordansparks
Sat Sep 28, 2019 5:51 pm
Forum: Plug-ins
Topic: Moving away from plug-ins
Replies: 10
Views: 5480

Moving away from plug-ins

Plug-ins never worked quite like I expected. It's too much of a barrier for other companies or individuals. Our software has gotten so big and complex that it can take a week just to get it to compile and understand all the parts before even starting on a plug-in. We have a FHIR API that's safer and...
by jordansparks
Fri Oct 03, 2014 11:16 am
Forum: Main Forum
Topic: New Discount Field
Replies: 1
Views: 1529

Re: New Discount Field

The plan has always been to do both. This gets us one step closer. That feature request had 1970 votes on it. The one you want is #622 which has 250 votes. It was kind of obvious to us which one was more in demand.
by jordansparks
Thu Jul 24, 2014 9:40 pm
Forum: Developers
Topic: Translating OD in Arabic
Replies: 8
Views: 6019

Re: Translating OD in Arabic

Sorry, we just don't have the resources. Rather than forking, a plugin might do the trick. I know it would require some resources on your end, but I don't have a better answer.
by jordansparks
Tue Jun 03, 2014 4:25 pm
Forum: Main Forum
Topic: A better clock for the timesheets
Replies: 2
Views: 1464

Re: A better clock for the timesheets

Changing times and dates should be a very rare event. Is there a reason why you're doing it regularly?
by jordansparks
Tue Jun 03, 2014 4:19 pm
Forum: Developers
Topic: Credit Card Integration
Replies: 3
Views: 3111

Re: Credit Card Integration

We do not accept code submissions except in very rare situations. Payment processing tends to be a fairly complex 2-way series of exchanges. It's not just a simple bridge, so I don't see how it could possibly be feasible. But integration is not required to run credit cards. There is only a small amo...
by jordansparks
Sat May 17, 2014 3:13 pm
Forum: Main Forum
Topic: Bug- Cant close window...
Replies: 7
Views: 2971

Re: Bug- Cant close window...

You should delete the entire autocode instead of Ctl-Alt-Del.
by jordansparks
Sat May 17, 2014 2:59 pm
Forum: Main Forum
Topic: Saving EOP
Replies: 18
Views: 8992

Re: Saving EOP

Be careful with those 835s. We just realized that the clearinghouse might combine more than one 835 into a single file in violation of the X-12 standard. Until we release the bug fix next week, Open Dental will only see and process the first 835 that it sees in the file.
by jordansparks
Sat May 17, 2014 2:55 pm
Forum: Main Forum
Topic: Email Inbox (Version 14.2)
Replies: 1
Views: 1305

Re: Email Inbox (Version 14.2)

This is why we don't automatically delete them from your server when we load them into Open Dental. For HTML email, you'll still need to go look at them from your web viewer. Yes, of course it's planned. The reason why we released the inbox in a rough state was to meet the requirements of EHR certif...
by jordansparks
Thu Feb 06, 2014 2:06 pm
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 68505

Re: HIPAA Compliant Email

I think it's only in 14.1, which will probably be released in about a week.
by jordansparks
Thu Jan 23, 2014 7:28 pm
Forum: Advanced Topics
Topic: Best practices for a new installation
Replies: 8
Views: 5882

Re: Best practices for a new installation

I can't think of much that would be too painful to fix. It's designed to be able to work quickly out of the box and to also be able to change settings to make it work smoother as you go. Oh, wait. Planned Appointments. Be sure to set one for each patient as they finish up in the chair or else check ...
by jordansparks
Thu Jan 23, 2014 7:22 pm
Forum: Main Forum
Topic: XP and Windows 7 compatible?
Replies: 3
Views: 2048

Re: XP and Windows 7 compatible?

As he said, mixture of OSs is fine. Win 7 64 bit would be the best current choice for a new computer. I don't think anyone even sells 32 bit computers.
by jordansparks
Mon Jan 06, 2014 7:52 pm
Forum: Main Forum
Topic: Canadian Production and Payment without lab fee
Replies: 2
Views: 1562

Re: Canadian Production and Payment without lab fee

Didn't know this was an issue. I'm going to get it added to our Canadian Enhancements page.
http://www.opendental.com/manual/canadi ... ments.html
Seems important.
by jordansparks
Mon Jan 06, 2014 7:48 pm
Forum: Main Forum
Topic: Ortho treatment payment
Replies: 4
Views: 2392

Re: Ortho treatment payment

We may take you up on that some day. Could you please email me your name and number? Jordan@opendental.com That way, the next time we are working on the ortho features, I will be able to quickly contact you and incorporate that information into our decisions. I fully realize that we did not "nail it...
by jordansparks
Mon Jan 06, 2014 7:42 pm
Forum: Main Forum
Topic: Tableau charting software
Replies: 2
Views: 1701

Re: Tableau charting software

My sister works for Tableau. She's been living in London for a few years, helping expand Tableau in Europe. I know that's not at all relevant to your question.
by jordansparks
Mon Jan 06, 2014 7:15 pm
Forum: Developers
Topic: Print a Medical History with more than one page
Replies: 2
Views: 4311

Re: Print a Medical History with more than one page

I just moved this to the Developers forum. Regular users can't do this.
by jordansparks
Mon Oct 21, 2013 7:22 pm
Forum: Main Forum
Topic: Crown initial or replacement
Replies: 14
Views: 5655

Re: Crown initial or replacement

Funny I find it annoying when i get the prompt "Prosthesis date not entered. Continue anyway" after I treatment every crown YES, continue anyway. What a pain in the fluffy pink unicorn!!! Isn't that basically what you are looking for? I wish I could shut it off. Very annoying especially when doing ...
by jordansparks
Thu Oct 17, 2013 5:58 pm
Forum: Main Forum
Topic: Signatures for Credit Card Payments
Replies: 6
Views: 2721

Re: Signatures for Credit Card Payments

I think it's a priority even if people don't vote for it because it feels like a "missing" feature that should have been added when we added the Topaz.
by jordansparks
Thu Oct 17, 2013 5:52 pm
Forum: Main Forum
Topic: Need a Positive Review of Open Dental
Replies: 15
Views: 13652

Re: Need a Positive Review of Open Dental

There was some talk of regional User Group meetings at one point, but haven't heard anything recently. Anything in the works? We have some different options. My preferred option is for us to open up branch offices and have the staff at those offices do User Group meetings as part of their regular d...
by jordansparks
Thu Oct 17, 2013 5:42 pm
Forum: Main Forum
Topic: Noob Question - EMR/EHR
Replies: 6
Views: 2625

Re: Noob Question - EMR/EHR

I would put that particular note in the white box below the graphical tooth chart or else in the Service Notes section of the Medical window.
by jordansparks
Thu Oct 17, 2013 5:38 pm
Forum: Main Forum
Topic: HIPAA Compliant Email
Replies: 50
Views: 68505

Re: HIPAA Compliant Email

The mandated format is called "Direct". It's a specific DNS technology for finding public and private keys associated with email addresses. We have finished building it.
by jordansparks
Thu Oct 17, 2013 7:03 am
Forum: Main Forum
Topic: Feature Request - Bug???
Replies: 4
Views: 2008

Re: Feature Request - Bug???

What happens is that the weight is based max values. For example, if the request with the most votes has 950 votes, then we start with that as the max. All the other weights are set as falling between 0 and 950. If the request with 950 votes has people add or remove their votes, then all the other w...
by jordansparks
Tue Sep 03, 2013 2:51 pm
Forum: Developers
Topic: Error: Mixed mode assembly
Replies: 19
Views: 21898

Re: Error: Mixed mode assembly

We will add this to our manual.
by jordansparks
Tue Aug 27, 2013 7:24 pm
Forum: Main Forum
Topic: New Server Recommendation(s)
Replies: 10
Views: 6792

Re: New Server Recommendation(s)

It might be your server. What does your CPU and memory usage look like in the Task Manager on your server? If that looks good, then it's not your server.
by jordansparks
Tue Aug 27, 2013 7:19 pm
Forum: Main Forum
Topic: Mobile Sync not working
Replies: 7
Views: 2678

Re: Mobile Sync not working

Are you 100% sure you are using the right username/password? Have one of them try to log in on your phone, and you try to log in on their phone. Other than that, I'm drawing a blank.
by jordansparks
Mon Aug 26, 2013 6:47 am
Forum: Main Forum
Topic: Database Maintenance Issue
Replies: 3
Views: 1741

Re: Database Maintenance Issue

Great, it's a very current version. That means it's probably a subtle bug on our end. You should call us so that we know which office you're from. Tell the tech that you talk to that Jordan said it was a bug and for you to call. Tell the tech to escalate it to the programmers, but that you don't nee...
by jordansparks
Mon Aug 26, 2013 6:35 am
Forum: Main Forum
Topic: Mobile Sync not working
Replies: 7
Views: 2678

Re: Mobile Sync not working

I don't understand what part of it isn't working. The synch doesn't happen on the mobile device, but only on one of the office workstations. So I think you are just saying you can't log in on your Android, but that your synch is working fine.
by jordansparks
Fri Aug 23, 2013 8:13 am
Forum: Main Forum
Topic: Progress Note Signature
Replies: 7
Views: 3198

Re: Progress Note Signature

I practiced for 10 years and never signed a single procedure. Are you trying to follow a state law that we didn't have to deal with in Oregon?
by jordansparks
Fri Aug 23, 2013 8:06 am
Forum: Main Forum
Topic: Database Maintenance Issue
Replies: 3
Views: 1741

Re: Database Maintenance Issue

What specific version are you using?
by jordansparks
Wed May 15, 2013 4:04 pm
Forum: Developers
Topic: Change access to method request....
Replies: 8
Views: 4186

Re: Change access to method request....

I'm having trouble understanding why. You're passing in an instance of that form? So the user isn't actually using the UI in that form? You're just using it as a container to simulate user input?
by jordansparks
Tue Apr 23, 2013 6:48 pm
Forum: Main Forum
Topic: Using Tablets for Health History Form Updates
Replies: 2
Views: 1700

Re: Using Tablets for Health History Form Updates

Make sure it's a Windows tablet, not some other operating system. And it can't be Windows RT; that's not really Windows. Screen size must also be at least 1024x768. We have a Window Surface 8 Pro that works fine.
by jordansparks
Wed Mar 27, 2013 7:06 pm
Forum: Advanced Topics
Topic: adding custom dynamic fields to appointment booking
Replies: 4
Views: 5235

Re: adding custom dynamic fields to appointment booking

Well, we already have a field for "booked by". It's part of the securitylog. You can see it in the audit trail for the appointment.
by jordansparks
Mon Mar 25, 2013 8:20 pm
Forum: Main Forum
Topic: Where'd the sticky go?
Replies: 3
Views: 1907

Re: Where'd the sticky go?

I can't. About a year ago, they yanked the moderator status for all of the moderators of the various dental software forums. I'm assuming they reassigned those duties to someone a bit more impartial. Which makes sense, but now I can't touch it.
by jordansparks
Thu Mar 21, 2013 9:08 pm
Forum: Developers
Topic: Hook and Plugin Question
Replies: 3
Views: 2952

Re: Hook and Plugin Question

Yeah, that's fine. Oh goodie, an excuse to finally use the goto.
by jordansparks
Thu Mar 21, 2013 9:06 pm
Forum: Main Forum
Topic: email from the competition
Replies: 5
Views: 2618

Re: email from the competition

We'll host it. Someday. We want to do it right.
by jordansparks
Thu Mar 21, 2013 9:04 pm
Forum: Main Forum
Topic: Where'd the sticky go?
Replies: 3
Views: 1907

Re: Where'd the sticky go?

I might have pushed a button a few weeks ago to remove a sticky post. It was looking extremely outdated.
by jordansparks
Thu Mar 21, 2013 9:00 pm
Forum: Main Forum
Topic: Business Associate Agreement
Replies: 2
Views: 1709

Re: Business Associate Agreement

Probably, yes. You can print off ours and you sign it, and then you're good to go. You can fax us a copy for our records to 503-485-5202 http://www.opendental.com/manual/hipaacontract.html We are rewriting the mobile app so that we will not need any of your synched data. We don't like having your da...
by jordansparks
Thu Mar 21, 2013 8:57 pm
Forum: Main Forum
Topic: Treatment Plan Fees Updates?
Replies: 3
Views: 1727

Re: Treatment Plan Fees Updates?

The estimates will be updated the first time you go into that patient's TP module.
by jordansparks
Thu Mar 21, 2013 8:56 pm
Forum: Main Forum
Topic: Open Dental VS. Dentrix Enterprise
Replies: 3
Views: 4050

Re: Open Dental VS. Dentrix Enterprise

We call them "clinics". So you have three clinics in one database, right? See the fifth screenshot on this page: http://www.opendental.com/manual/security.html See where it lets you restrict user to one clinic? There is a discussion a few paragraphs below the screenshot. Are you looking for absolute...
by jordansparks
Thu Mar 21, 2013 8:05 pm
Forum: Main Forum
Topic: Wiki is da bomb
Replies: 3
Views: 1912

Re: Wiki is da bomb

Right, that page in our manual will be detechified shortly. This is one of those features that would never have been added except that we needed it for ourselves. And as long as we built it, we might as well let everyone use it. But don't worry, we're not wasting our time building features that nobo...
by jordansparks
Mon Mar 18, 2013 11:05 am
Forum: Main Forum
Topic: Inventory system
Replies: 3
Views: 1892

Re: Inventory system

It's also a bit underpowered, so it's reasonable to be searching for a supplemental product.
by jordansparks
Mon Mar 18, 2013 11:02 am
Forum: Developers
Topic: Hook and Plugin Question
Replies: 3
Views: 2952

Re: Hook and Plugin Question

I think it's a good idea for us to consider and to look into. But it would take days of valuable programming time. I don't think we have the resources to add any more "features" to plug-ins right now. We're really swamped with EHR 2014, etc.
by jordansparks
Sat Mar 16, 2013 3:09 pm
Forum: Main Forum
Topic: Export Data HL7
Replies: 3
Views: 1921

Re: Export Data HL7

The available fields all do seem to be listed on http://www.opendental.com/manual/hl7setup.html I think the problem is not lack of info but simply lack of fields that you are interested in. If you just want to export data, why don't you connect to the database instead using some sort of ODBC connect...
by jordansparks
Sat Mar 16, 2013 3:03 pm
Forum: Main Forum
Topic: Reports and/or Lists
Replies: 2
Views: 1498

Re: Reports and/or Lists

That sounds like the EHR incentive program. See the bottom of this page:
http://www.opendental.com/manual/ehrlicense.html
by jordansparks
Tue Mar 12, 2013 7:00 am
Forum: Advanced Topics
Topic: It's personal #2...
Replies: 2
Views: 3963

Re: It's personal #2...

As you said, our built-in email is not very sophisticated. Sheets are great, but not tied in very tightly with email yet. It sounds like you just need to do it the same way as you did it with Dentrix. My understanding is that you would merge to a Doc template, copy/paste, attach, and send via Outloo...
by jordansparks
Sat Mar 09, 2013 3:03 pm
Forum: Main Forum
Topic: Disabled Recall
Replies: 14
Views: 5278

Re: Disabled Recall

The bug fix that we released reenables the recall when changing the status back to patient.
by jordansparks
Sat Mar 09, 2013 2:55 pm
Forum: Main Forum
Topic: Spell Checker Ver 13.1.X
Replies: 1
Views: 1345

Re: Spell Checker Ver 13.1.X

Thanks. We're still tweaking and fine-tuning it. For example, we need to turn it off completely for certain windows like query editor where everything is "misspelled".
by jordansparks
Sat Mar 09, 2013 2:52 pm
Forum: Main Forum
Topic: Canadian Lab Fees
Replies: 6
Views: 2525

Re: Canadian Lab Fees

I thought we did just enhance lab fees within the last few months. The enhancement was to have the lab fee inside the procedure edit window for 99111. But I don't see on the version pages where it was added. We will research it and then update this page: http://www.opendental.com/manual/canadianenha...
by jordansparks
Sun Mar 03, 2013 11:28 am
Forum: Main Forum
Topic: Disabled Recall
Replies: 14
Views: 5278

Re: Disabled Recall

I think that may be the answer. Savvy, are you regularly setting patients inactive as part of your office processes? If so, that would explain why it's a problem for you, and not anyone else. Here's a query to identify patients with the problem: SELECT patient.PatNum AS PtNum, LName, FName FROM reca...
by jordansparks
Sat Mar 02, 2013 12:08 am
Forum: Main Forum
Topic: Open dental for UK NHS practices
Replies: 2
Views: 1646

Re: Open dental for UK NHS practices

Boy, there really are some small companies on that list. Maybe we will do it after all.
by jordansparks
Fri Mar 01, 2013 11:58 pm
Forum: Main Forum
Topic: OMS on OD
Replies: 10
Views: 8657

Re: OMS on OD

http://opendentalsoft.com:1942/ODQueryList/QueryList.aspx When I limit that to referrals, I get 39 results. Yes, looking through them will give you a bit of information overload. But my point is that the information is in there, and we CAN get it out. Each office seems to want different details in t...
by jordansparks
Fri Mar 01, 2013 11:37 pm
Forum: Main Forum
Topic: Open Dental features
Replies: 2
Views: 1775

Re: Open Dental features

> Another issue is completing appointments doesnt trigger the appointment complete trigger for the time of patient dismissal and this has to be separately done, yet another unnecessary click. This must be a training/setup issue. Open Dental does do that automatically if set up right. I'm going to be...
by jordansparks
Fri Mar 01, 2013 11:06 pm
Forum: Main Forum
Topic: OpenDental Support Fees
Replies: 17
Views: 6932

Re: OpenDental Support Fees

Oh good lord no. I haven't touched a drill in three years. We left the old building behind and moved on. 37 employees now.
by jordansparks
Thu Feb 21, 2013 10:55 pm
Forum: Main Forum
Topic: wiki
Replies: 9
Views: 4306

Re: wiki

Once you open it you will leave it open all day, so there's no need to frequently find it. The images feature is mostly optimized for screenshots. In that case, you already know that the image will fit on the page. If I can remember, I will add that to the bottom of the wiki page in the manual where...
by jordansparks
Thu Feb 21, 2013 10:47 pm
Forum: Main Forum
Topic: OpenDental Support Fees
Replies: 17
Views: 6932

Re: OpenDental Support Fees

The rumor is that Dentrix already has a call center in the Philippines. Come on, wouldn't it be nice to be able to call us on a Sunday, or on Christmas, or at 11 at night? I realize that highly-paid American staff can never be completely replaced. What Dell did was to bring back their call center to...
by jordansparks
Tue Feb 19, 2013 11:31 pm
Forum: Advanced Topics
Topic: MySQL
Replies: 8
Views: 7643

Re: MySQL

... insurance policy Jordan better take out for his cloud solution, provided they are completely dependent on him for backing things up. I'd be scared :-) Right. If we take full responsibility for backups, it becomes a huge legal liability for us. Our insurance company specifically asks us that que...
by jordansparks
Tue Feb 19, 2013 11:24 pm
Forum: Main Forum
Topic: OpenDental Support Fees
Replies: 17
Views: 6932

Re: OpenDental Support Fees

Believe me, we are always thinking about how to lower the monthly cost. A few of the most likely ways that this will happen are: 1. A "lite" version that has less features, so less than can go wrong and less settings and options to be trained on. This will probably be the web version. 2. A plan wher...
by jordansparks
Tue Feb 19, 2013 10:56 pm
Forum: Main Forum
Topic: New Version Naming Conventions?
Replies: 6
Views: 2723

Re: New Version Naming Conventions?

What normal person starts counting at zero? We decided we would start counting like everyone else: at one. That's all.
by jordansparks
Wed Jan 23, 2013 8:44 pm
Forum: Main Forum
Topic: Document Management only
Replies: 4
Views: 2032

Re: Document Management only

It doesn't work well to try to mix and match two different systems unless you can quickly bridge between them. In this case you would need a bridge from SoftDent to Open Dental. We allow you to pass in the patient Id in a command line argument: http://www.opendental.com/manual/commandline.html So th...
by jordansparks
Wed Jan 23, 2013 8:12 pm
Forum: Main Forum
Topic: signatures
Replies: 4
Views: 1943

Re: signatures

You can use either a stylus on a touch screen or you can use a Topaz pad. In either case, you end up with a signature that can be proven by a forensics expert to be yours. If you sign with a mouse, you can't prove it was you. It may still be legally binding, just like clicking a checkbox or typing o...
by jordansparks
Fri Jan 18, 2013 2:56 pm
Forum: Main Forum
Topic: wiki
Replies: 9
Views: 4306

Re: wiki

You could scan MSDSs, then import the images so they show on the wiki pages. No way to resize images for better viewing yet.

It could be used for patient education as long as you didn't have other private things on other pages in your wiki.
by jordansparks
Tue Jan 15, 2013 10:15 pm
Forum: Main Forum
Topic: Security Lock/Control on Monthly and Yearly Reports
Replies: 3
Views: 1989

Re: Security Lock/Control on Monthly and Yearly Reports

You can block them from seeing Production and Income and Aging. All of those are in a Permission that's separate from the main permission for reports. It's about 9 down from the top in the Security setup window.
by jordansparks
Tue Jan 15, 2013 10:13 pm
Forum: Main Forum
Topic: 30 year old practice
Replies: 2
Views: 2421

Re: 30 year old practice

QSI is listed on our conversions page as one that we have done
http://opendentalsoft.com:1942/Conversi ... nList.aspx
by jordansparks
Tue Jan 15, 2013 10:11 pm
Forum: Main Forum
Topic: Confused about Planned Appts
Replies: 1
Views: 1148

Re: Confused about Planned Appts

I replied to this on Dental Town a few days ago.
by jordansparks
Tue Jan 15, 2013 9:50 pm
Forum: Main Forum
Topic: wiki
Replies: 9
Views: 4306

Re: wiki

We built it out of desperation for our own use. We've been using Share Point, the MS wiki, for a few years. It seems to be widely used, but it is really just an awful awful program. The "wysiwyg" is extremely buggy and finicky. So we found it essential to build our own wiki that saves all the pages ...
by jordansparks
Wed Jan 09, 2013 3:09 pm
Forum: Advanced Topics
Topic: A Database Mainenence Bug ( at least for us :)
Replies: 1
Views: 2533

Re: A Database Mainenence Bug ( at least for us :)

All orphaned claimpayments would match that criteria. I don't know of any way for the user to mark them as partial or not partial. I'm thinking about removing that section from db maint completely. I think it's an old section that had to be before the batch interface was built. A long time ago, the ...
by jordansparks
Fri Jan 04, 2013 11:47 pm
Forum: Main Forum
Topic: Re-linking completed procedures with an appointment
Replies: 4
Views: 1927

Re: Re-linking completed procedures with an appointment

What you did is essentially the recommended way of doing it, except that you added in some extra unnecessary steps. Try this: 1. Create appointment. This takes you to the appointment edit window. 2. You will see the completed and unattached proc in that window. Single click to attach it to this new ...
by jordansparks
Wed Jan 02, 2013 11:17 pm
Forum: Main Forum
Topic: 2013 Code Changes
Replies: 9
Views: 4003

Re: 2013 Code Changes

I think all the codes were added. Try checking the box for Show Hidden and then select all categories. As for the descriptions not changing, I'm not sure. We will be looking into that in the morning (Thursday).
by jordansparks
Tue Dec 18, 2012 5:03 pm
Forum: Main Forum
Topic: Telephone integration with Open Dental
Replies: 15
Views: 11066

Re: Telephone integration with Open Dental

TAPI has been around for about 20 years. Click on a phone number, and the phone card in the computer picks up the line and dials. It assumes you will pick up the same line to handle the call. That's the low hanging fruit that we will attempt before anything fancy. It should work just fine with POTS ...
by jordansparks
Tue Dec 18, 2012 4:44 pm
Forum: Main Forum
Topic: HTML email
Replies: 8
Views: 3269

Re: HTML email

Sorry, that's outdated information. We used to give quotes, but we don't do that anymore. You could do the very same thing by putting a pledge into our feature request system. I don't think we would release something that just let you put raw html in the message. At the very least, we would include ...
by jordansparks
Wed Nov 21, 2012 7:07 pm
Forum: Advanced Topics
Topic: MySQL
Replies: 8
Views: 7643

Re: MySQL

Patient portal would be an entirely different piece of software even if it does get build on the same framework as the browser version.
by jordansparks
Wed Nov 21, 2012 6:47 pm
Forum: Main Forum
Topic: PC Tablet setup and e-forms
Replies: 6
Views: 4052

Re: PC Tablet setup and e-forms

There are 3 ways to use forms:
1. Open and edit from Chart module.
2. Online web forms.
3. Kiosk
I would suggest using #1. That means you will install the full version of OD, connect it to your db, etc. Then, on the tablet, browse to the patient, and open up the form.
by jordansparks
Wed Nov 21, 2012 6:45 pm
Forum: Main Forum
Topic: Trial version is too old
Replies: 1
Views: 1142

Re: Trial version is too old

Thanks. The next trial version is going to be 12.4. We'll probably wait just slightly longer until it's out of beta.
by jordansparks
Tue Nov 20, 2012 7:03 pm
Forum: Main Forum
Topic: Need Networking HELP..
Replies: 35
Views: 13577

Re: Need Networking HELP..

Holy cow. It was the network card driver. Looking at this conversation in hind sight, I should have mentioned that it doesn't help troubleshooting when all the computers are exactly the same. Because one typical troubleshooting step is to make a different computer the server to help eliminate indivi...
by jordansparks
Tue Nov 20, 2012 6:57 pm
Forum: Main Forum
Topic: Digital pen integration for sheets
Replies: 1
Views: 1197

Re: Digital pen integration for sheets

We allow freehand drawing anywhere on sheets. So if it can emulate a mouse, then it can be used to mark up a sheet. It's not anything that we've tested or have looked into.
by jordansparks
Mon Nov 19, 2012 8:24 pm
Forum: Main Forum
Topic: Need Networking HELP..
Replies: 35
Views: 13577

Re: Need Networking HELP..

Grrr. This only seems to affect a few users and it only happens intermittently. We run OD very intensively on many dozens of computers at our HQ, and it never happens. But I did just think of one thing we do differently here. We have this line: max-connections=1000 in our my.ini file. See the bottom...
by jordansparks
Sun Nov 18, 2012 5:13 pm
Forum: Developers
Topic: svn server down?
Replies: 2
Views: 2842

Re: svn server down?

Right. We moved to a new building last month.
by jordansparks
Sun Nov 18, 2012 5:11 pm
Forum: Main Forum
Topic: Hardware question
Replies: 9
Views: 3816

Re: Hardware question

Yes. I use an Apricorn on a daily basis. I no longer have to worry about it getting stolen. I think your 320g is enough for a few years, maybe 3. I think 5 is stretching it. Right. No need for encryption on workstations since you shouldn't be storing anything on them. The backup software that we rec...
by jordansparks
Sun Nov 18, 2012 11:25 am
Forum: Main Forum
Topic: Customize an RX
Replies: 11
Views: 4198

Re: Customize an RX

It's request #1440. I strongly suggest that you vote for it if you need it. Until then, you may have to write it on each Rx manually. Or, if you don't also have a state Rx id, then you could put your NPI in that field in the provider edit window, and put that output field onto the Rx.
by jordansparks
Sun Nov 18, 2012 11:14 am
Forum: Advanced Topics
Topic: MySQL
Replies: 8
Views: 7643

Re: MySQL

You could, but performance isn't going to be that great unless the application layer is also running on the same cloud platform. Believe me, these are some of the very most complex issues I think about, and I think about them all the time. There are no easy answers, but we are attacking the problems...
by jordansparks
Sun Nov 18, 2012 10:12 am
Forum: Main Forum
Topic: Referal email subjects
Replies: 1
Views: 1419

Re: Referal email subjects

Just fixed for 12.4. Give it a few days to come out before you update.
by jordansparks
Sun Nov 18, 2012 9:46 am
Forum: Main Forum
Topic: Hardware question
Replies: 9
Views: 3816

Re: Hardware question

That's big enough for a few years, but don't forget that you'll need a larger hard drive somewhere for your backups. Maybe a portable Apricorn.
by jordansparks
Sat Nov 17, 2012 11:25 pm
Forum: Main Forum
Topic: Steriplex
Replies: 8
Views: 9023

Re: Steriplex

I thought about that, and it's very tempting. But I would wait. The very first endo studies are just coming out. This one, for example, https://digarchive.library.vcu.edu/bitstream/handle/10156/3685/Harris_Jesse_MSD.pdf?sequence=1 concludes that Steriplex is cytotoxic. Not from the active ingredient...
by jordansparks
Sat Nov 17, 2012 10:30 am
Forum: Main Forum
Topic: Need Networking HELP..
Replies: 35
Views: 13577

Re: Need Networking HELP..

Another major problem with not having antivirus is that you can't do your Windows updates. Doing the Windows updates is usually one of the very first ordinary maintenance jobs that you perform on a new computer. Just to recap, your network looks like this?: internet modem ------ router ------ cisco ...
by jordansparks
Fri Nov 16, 2012 11:21 pm
Forum: Main Forum
Topic: Steriplex
Replies: 8
Views: 9023

Re: Steriplex

http://www.epa.gov/pesticides/chem_search/ppls/084545-00011-20111223.pdf contains a fair amount of data. On page 12, it states, "This product is not to be used as a terminal sterilant/high level disinfectant on any surface or instrument that (1) is introduced directly into the human body, either in...
by jordansparks
Fri Nov 16, 2012 8:45 pm
Forum: Main Forum
Topic: Reportable Sheets
Replies: 8
Views: 3244

Re: Reportable Sheets

We hadn't planned on building any tools. This was mostly for power users. I haven't really thought about what the queries would look like. I was more interested in just making it possible to write a query if someone were motivated enough.
by jordansparks
Fri Nov 16, 2012 8:40 pm
Forum: Main Forum
Topic: Need Networking HELP..
Replies: 35
Views: 13577

Re: Need Networking HELP..

I don't understand why you're not running antivirus. Have you considered that you simply have viruses? I can understand turning off your antivirus for 5 or 10 minutes as a troubleshooting step, but it's absolutely critical that you always run antivirus software. So I would take the time to install K...
by jordansparks
Fri Nov 16, 2012 7:57 pm
Forum: Main Forum
Topic: Steriplex
Replies: 8
Views: 9023

Re: Steriplex

I don't think it kills roaches.
by jordansparks
Fri Nov 16, 2012 1:46 pm
Forum: Main Forum
Topic: Steriplex
Replies: 8
Views: 9023

Steriplex

A new high-level sporicidal disinfectant is on the market called Steriplex. It's more effective than bleach, but is also totally non-toxic to humans. You could pour this stuff on an open burn wound without any problems. In fact, they are considering doing exactly that. It's recommended for food cont...
by jordansparks
Wed Nov 14, 2012 7:50 pm
Forum: Main Forum
Topic: Reportable Sheets
Replies: 8
Views: 3244

Re: Reportable Sheets

You asked how to use it... You see the new Reportable Name field in the sheet field defs, right? Well, when a sheet for a patient is created, that Reportable Name flows down to the sheet field. So now, you can run queries that make use of that. There can now be a difference between the misc checkbox...
by jordansparks
Wed Nov 14, 2012 7:35 pm
Forum: Main Forum
Topic: problem with OD scanning of attachments for NEA
Replies: 13
Views: 9487

Re: problem with OD scanning of attachments for NEA

> Is it possible to have OD give an option to open a scanned EOB in a different window taking up the complete screen for NEA purposes?
I don't understand. Isn't it very close to filling the screen entirely, anyway? Are you really saying you need to have it about 60 pixels bigger?
by jordansparks
Wed Nov 14, 2012 7:29 pm
Forum: Main Forum
Topic: Scan to sheets
Replies: 5
Views: 2345

Re: Scan to sheets

300 dpi should indeed give you a nice crisp image to work with. It helps to have photo software to do minor cropping, touchup, etc. Corel PhotoPaint works nicely, but does take some time to learn how to use.
by jordansparks
Mon Oct 29, 2012 6:50 pm
Forum: Main Forum
Topic: Looking for Open Dental user in NW Washington
Replies: 1
Views: 1192

Re: Looking for Open Dental user in NW Washington

We can give a few references directly to the dentist.
by jordansparks
Thu Oct 25, 2012 7:02 pm
Forum: Developers
Topic: OD12.3 - Could not load file or assembly 'SigPlusNET.dll
Replies: 1
Views: 2244

Re: OD12.3 - Could not load file or assembly 'SigPlusNET.dll

No, it will not cause any malfunction. It just causes it to run very slightly slower.
by jordansparks
Thu Oct 18, 2012 7:03 am
Forum: Main Forum
Topic: 12.3 change CDT change?
Replies: 4
Views: 2225

Re: 12.3 change CDT change?

What specific version of Open Dental are you on? You didn't compile it yourself, did you?
by jordansparks
Mon Oct 15, 2012 5:04 pm
Forum: Main Forum
Topic: Make Appt
Replies: 7
Views: 3204

Re: Make Appt

I didn't feel that the reason given on the other thread was good enough. But this reason is certainly valid. How about if we add some intelligence? If the patient has a planned appointment or a broken appointment, then the window comes up. Otherwise, it doesn't.
by jordansparks
Sun Oct 07, 2012 6:09 pm
Forum: Advanced Topics
Topic: Is your root password blank?
Replies: 22
Views: 12506

Re: Is your root password blank?

I'm moving this to the advanced topics where it belongs. It's a non-issue for most offices.
by jordansparks
Sun Oct 07, 2012 6:07 pm
Forum: Main Forum
Topic: Epson GT-S50 Scanner issues
Replies: 15
Views: 7637

Re: Epson GT-S50 Scanner issues

What exact version of Open Dental are you using?
by jordansparks
Sun Oct 07, 2012 5:18 pm
Forum: Advanced Topics
Topic: Fee Schedule MYSQL Table
Replies: 2
Views: 3247

Re: Fee Schedule MYSQL Table

It would be a feature request to add the capability to do multiple fee schedules simultaneously.
by jordansparks
Mon Oct 01, 2012 7:06 pm
Forum: Advanced Topics
Topic: MySQL database password protection
Replies: 8
Views: 8661

Re: MySQL database password protection

How would they copy those files in the first place? They don't have the key to the server room (see #1 above), and they can't get to it via a shared folder (see #2 above). So yes, you do need to protect that folder and your backups, both physically and digitally.
by jordansparks
Mon Oct 01, 2012 7:04 pm
Forum: Advanced Topics
Topic: help on the mysql version issue after upgraded ubuntu
Replies: 3
Views: 4237

Re: help on the mysql version issue after upgraded ubuntu

You need to have upgraded Open Dental before upgrading mysql. http://www.opendental.com/manual/mysql55.html There is no other way to solve your problem. So either roll back your ubuntu update, or else move your database to another computer that's running a lower version of mysql. Then, upgrade Open ...
by jordansparks
Wed Sep 26, 2012 8:29 pm
Forum: Main Forum
Topic: Denti-cal claim form
Replies: 2
Views: 1494

Re: Denti-cal claim form

Actually, you would set the claim form for the insurance plan itself. Then the claims would automatically use that claim form.
by jordansparks
Wed Sep 26, 2012 8:28 pm
Forum: Main Forum
Topic: Accurate A/R
Replies: 4
Views: 2223

Re: Accurate A/R

You would need a report that shows (fee-WO) instead of just (fee) for the pending procs. Right? It seems like there ought to be some reports like that on our query examples page. http://70.90.133.65:1942/ODQueryList/QueryList.aspx After adding the writeoff filter on that page, I get 32 results. One ...
by jordansparks
Wed Sep 26, 2012 8:18 pm
Forum: Main Forum
Topic: CallFire Changed?
Replies: 6
Views: 6304

Re: CallFire Changed?

CallFire now has two totally different APIs. We use the "classic" one, I think it's called. Their website seems to be halfway converted, and it's easy to end up in the wrong part of it, with the wrong API. We should put some warnings at the top of our page in the manual.
by jordansparks
Tue Sep 25, 2012 1:11 pm
Forum: Main Forum
Topic: New Appt/Note Creation Behavior (beta 12.3)
Replies: 7
Views: 3130

Re: New Appt/Note Creation Behavior (beta 12.3)

We make notes all the time as well. But we just use regular appointments for our notes rather than the special appointment type. I guess I've never really understood the need for doing it your way. As for the number of clicks, I'm only counting one additional click as well as the possibility of forg...
by jordansparks
Fri Sep 21, 2012 4:06 pm
Forum: Advanced Topics
Topic: MySQL database password protection
Replies: 8
Views: 8661

Re: MySQL database password protection

Yes. http://www.opendental.com/manual/mysqlsecurity.html But you would also need to: 1. Physically restrict access to the server. 2. Not share the mysql folder on the network. 3. Use our web service middle tier: http://www.opendental.com/manual/webservice.html It's not that hard, but it does take so...
by jordansparks
Sat Sep 08, 2012 10:42 am
Forum: Main Forum
Topic: Email setup issues
Replies: 12
Views: 15805

Re: Email setup issues

I just want to make sure people understand that, even if they turn on SSL for their email uploads, that the email is still not considered secure. The only way to secure it would be to encrypt the actual email before sending. That what feature request 2211 is all about. If you're having trouble sendi...
by jordansparks
Sat Sep 08, 2012 7:52 am
Forum: Main Forum
Topic: Error in installing OD on new home computer
Replies: 2
Views: 1523

Re: Error in installing OD on new home computer

Delete that file. Sounds like you have (or had) a mix of InnoDb and MyISAM tables, and that results in problems like this when backing up. http://www.opendental.com/manual/mysqlinnodb.html The link above isn't really going to help you with your issue; I just wanted to make you aware of it. Recent ve...
by jordansparks
Sat Sep 08, 2012 7:46 am
Forum: Main Forum
Topic: Australian version, hicaps, etc
Replies: 7
Views: 8866

Re: Australian version, hicaps, etc

Excellent. I've made some changes to our Australian page. Open Dental has existed for 10 years, and in all that time, not a single strong foreign distribution has been developed and maintained by another company. There are a number of countries where a half-hearted attempt has been made, but this Au...
by jordansparks
Fri Sep 07, 2012 10:07 pm
Forum: Main Forum
Topic: Online Bill Pay for Patients
Replies: 12
Views: 4311

Re: Online Bill Pay for Patients

No, nothing yet. We have lots of plans, of course.
by jordansparks
Mon Sep 03, 2012 8:37 am
Forum: Advanced Topics
Topic: Web version progress
Replies: 22
Views: 18138

Re: Web version progress

A little bit, but not really. Modern reporting engines all seem to work well in a web environment.
by jordansparks
Mon Sep 03, 2012 8:32 am
Forum: Main Forum
Topic: Australian version, hicaps, etc
Replies: 7
Views: 8866

Re: Australian version, hicaps, etc

The programmer who had been working on it ran into some difficulty and also got busy with other things. Looks like it's up to us.
by jordansparks
Sun Sep 02, 2012 10:26 pm
Forum: Main Forum
Topic: Sharing
Replies: 7
Views: 3060

Re: Sharing

Dang! That's pretty much a fatal flaw in having that forum. I think we turned off file uploads when we got some porn spam being posted to our forum. But spam has been nicely under control for at least a year, so I just turned on file uploads again. I doubt it will work flawlessly at first, but we wi...
by jordansparks
Sun Sep 02, 2012 8:53 pm
Forum: Main Forum
Topic: win SBS 2011 vs Win 7 Pro
Replies: 3
Views: 1677

Re: win SBS 2011 vs Win 7 Pro

I don't like SBS because it's an intentionally crippled version of Windows Server for a very small cost savings. I would suggest using Win 7 Pro on all machines. When Windows Server 2012 comes out, consider using it (the full standard version) if you will grow beyond 10 workstations.
by jordansparks
Thu Aug 30, 2012 8:47 pm
Forum: Main Forum
Topic: Time lock on existing appointments
Replies: 7
Views: 3233

Re: Time lock on existing appointments

Yes, that was added in version 12.3 on 6/29/2012. It was request 210. Go to Setup, Modules, Appointments. Check Appointment Time Locked by Default.
by jordansparks
Thu Aug 30, 2012 6:46 pm
Forum: Main Forum
Topic: Australian version, hicaps, etc
Replies: 7
Views: 8866

Re: Australian version, hicaps, etc

FDI numbering has been in place for 10 years. There was a programmer who was working on Hicaps about a year ago. I just sent him an email asking for his status. We have more resources now, and we also happen to have an Australian staff member. We will at least contact Hicaps for the specs, and then ...
by jordansparks
Wed Aug 29, 2012 12:07 pm
Forum: Developers
Topic: some plugin-developer-friendly requests
Replies: 7
Views: 6449

Re: some plugin-developer-friendly requests

The docs kind of assume that you're a programmer who is going to take the time to look at the code and figure it all out anyway. If you're not going to dig that deep, then any plugin you write would be flawed and buggy anyway, right?
by jordansparks
Fri Aug 24, 2012 6:47 pm
Forum: Developers
Topic: GPL v2 or v3?
Replies: 3
Views: 3192

Re: GPL v2 or v3?

we believe they form a single program Well, I don't believe. I guess all that really matters is what happens in a courtroom some day if someone decides to press the matter for some reason. As with most areas of law, it's quite a gray area. But I have a very hard time believing that anyone would be ...
by jordansparks
Tue Aug 14, 2012 8:06 pm
Forum: Advanced Topics
Topic: Web version progress
Replies: 22
Views: 18138

Re: Web version progress

1. Yes. The "client code" does still need to download from the server, somehow. The usual trick is to do that in the background while you are busy logging in. But no install, and this is the main motivation. 2. True. It would run in any browser on any device. 3. The server will be a C# dotNet applic...
by jordansparks
Mon Aug 13, 2012 6:59 pm
Forum: Main Forum
Topic: web sheets and ipads?
Replies: 3
Views: 2058

Re: web sheets and ipads?

Almost. The Kiosk will prefill demographics for verification by patient. And it will also allow signature.
by jordansparks
Thu Aug 09, 2012 7:05 am
Forum: Main Forum
Topic: Security question - procedure note
Replies: 6
Views: 2657

Re: Security question - procedure note

The procedure note permission is sort of considered to be a subset of the procedure edit permission. As such, it wasn't designed to have looser permissions than its "parent".
by jordansparks
Thu Aug 09, 2012 7:02 am
Forum: Main Forum
Topic: Multiple Locations
Replies: 10
Views: 15089

Re: Multiple Locations

That should work just fine. Who carries the laptop around? That person had better not be late in the morning or need to leave quickly at the end of the day. Obviously, use Windows to encrypt the mysql folder. There are not good instructions for that in our manual yet. Another option would be to take...
by jordansparks
Thu Aug 02, 2012 6:19 pm
Forum: Main Forum
Topic: Sharing
Replies: 7
Views: 3060

Re: Sharing

Posts should be going straight in. There must be a bad setting that is causing posts to wait for approval. I'll try to iron it out.
by jordansparks
Thu Aug 02, 2012 1:32 pm
Forum: Main Forum
Topic: Vixwin bridge
Replies: 36
Views: 1965050

Re: Vixwin bridge

Our conversion department is now researching whether they can move those images over for you.
by jordansparks
Mon Jul 30, 2012 10:12 pm
Forum: Main Forum
Topic: Vixwin bridge
Replies: 36
Views: 1965050

Re: Vixwin bridge

We can remote connect with you to figure out #3. But what about questions 1 and 2? If the answer to #1 is "yes", then all this talk about bridged versus standalone is completely irrelevant.
by jordansparks
Sun Jul 29, 2012 4:30 pm
Forum: Main Forum
Topic: QuickBooks Integration Version 12.1
Replies: 11
Views: 12916

Re: QuickBooks Integration Version 12.1

> Tonya passed along that Jason said I wouldn't be able to use that feature unless I was using the Accounting features in Open Dental.
Well that's just flat out wrong. Clearly a communication problem. Jason will keep working on it.
by jordansparks
Sun Jul 29, 2012 3:48 pm
Forum: Main Forum
Topic: Vixwin bridge
Replies: 36
Views: 1965050

Re: Vixwin bridge

I've now seen the notes regarding this issue. I have the following questions: 1. When you were using PW, were you using VixWin in bridged mode? 2. If so, are you still using the same path in VixWin for the images? 3. How are the individual patient folders named and organized? We may need to replicat...
by jordansparks
Sat Jul 28, 2012 3:51 pm
Forum: Main Forum
Topic: Clinic column in 'Send Claims' & Med/Premed Flag
Replies: 7
Views: 2851

Re: Clinic column in 'Send Claims' & Med/Premed Flag

It's been fixed and should be released soon.
by jordansparks
Sat Jul 28, 2012 3:49 pm
Forum: Main Forum
Topic: set up block schedule
Replies: 4
Views: 2292

Re: set up block schedule

Yes. Setup, Modules, Appointments. Third option down is to use solid blockouts.
by jordansparks
Sat Jul 28, 2012 10:34 am
Forum: Main Forum
Topic: Vixwin bridge
Replies: 36
Views: 1965050

Re: Vixwin bridge

Open Dental has been around for 10 years, actually. If the tech answering the call can't help, then it needs to be escalated to our interface department. Our interface department will help characterize the issue and will get better documentation into our manual. I also suspect that our conversion de...