Open Dental Forum

Our outstanding claims report will show some claims as not sent, but when I go in to check that patient's claims there is a claim created and sent. I figured out that if a patient has had a previous insurance (insurance was dropped to add new insurance) sometimes it will show that there is an outsta...

You can go the the patient's chart and highlight each procedure you want deleted and press the "delete" key. You can delete multiple procedures at a time. Hope this helps!

Our fees in our default fee schedule have mysteriously changed multiple times. Each time I have changed them back to our set fees but they keep mysteriously changing back. Is anyone having this problem? We are using version 5.4.15.0
Thanks

We have the same problem with a few of our treatment plans and we have to go in an override the amount.