Search found 6 matches

by supersasan
Thu Sep 20, 2018 6:37 pm
Forum: Main Forum
Topic: Insurance Verification List issue
Replies: 2
Views: 1159

Re: Insurance Verification List issue

Please let me know if anyone knows why this happens or how i can make the list work properly
by supersasan
Thu Sep 20, 2018 6:34 pm
Forum: Main Forum
Topic: Lighthouse 360 vs Open Dental Texting
Replies: 10
Views: 6919

Re: Lighthouse 360 vs Open Dental Texting

I cancelled our LightHouse when i switched from EagleSoft. OD options are not as robust but they work and you save more than 300 per month, you centralize everything in the software and it becomes easier to manage. You just have to go and setup your text and email options very carefully. If you are ...
by supersasan
Thu Sep 20, 2018 6:32 pm
Forum: Main Forum
Topic: Making an appointment
Replies: 2
Views: 857

Re: Making an appointment

i recommend to train your staff to set your software to require it. Open dental works better like that. if you don't have the insurance info yet, just attach a comprehensive exam. you gotta do it anyway, right? for recalls you have to attach a code that triggers the recall ie Prophy otherwise your r...
by supersasan
Thu Sep 20, 2018 6:29 pm
Forum: Main Forum
Topic: Scaning EOBS when posting payments
Replies: 4
Views: 1569

Re: Scaning EOBS when posting payments

They won't show up in the images. they show up for the claim. If you have a batch payment for many insurance patients, it won't make any sense to have the same eob with other patients' info in the images section of their file. It becomes part of their record technically and it might have other peopl...
by supersasan
Thu Sep 20, 2018 6:26 pm
Forum: Main Forum
Topic: which imaging software is most cost effective?
Replies: 6
Views: 4103

Re: which imaging software is most cost effective?

I have apteryx xvweb which is the cloud version. THere's a monthly fee so less upfront cost but more in the longterm. For me it takes more than 2 years to break even from what I remember. They are fine. Customer service is Meh. Download speeds are super slow, so you need to set it up to save your da...
by supersasan
Thu Sep 20, 2018 6:19 pm
Forum: Main Forum
Topic: Insurance Verification List issue
Replies: 2
Views: 1159

Insurance Verification List issue

Hello We just converted from EagleSoft and we are having so many issues and no one really can or is willing to help. every rep gives a different answer and most of the time the answer is incorrect and it takes me days to figure something out. now i am here , hoping i get my answers easier. Insurance...