**URGENT BENEFITS ISSUE**

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omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

**URGENT BENEFITS ISSUE**

Post by omar22 » Wed Feb 07, 2024 9:50 am

Hello,

I have had MULTIPLE offices complain about percentages and frequencies being incorrectly uploaded in their Open Dental, and upon a quality check on my side, I've found it to be a glitch with Open Dental API. Is there any way to circumvent this issue?

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Wed Feb 07, 2024 11:55 am

Also, the frequencies that used to populate fields in OD older versions
Screenshot 2024-02-07 145427.png
Screenshot 2024-02-07 145427.png (105.77 KiB) Viewed 19543 times
no longer populate the fields in the newer updates of OD
Screenshot 2024-02-07 125425.png
Screenshot 2024-02-07 125425.png (110.67 KiB) Viewed 19543 times
(see attached). How can I change the frequencies now to fill in to the correct fields?

justine
Posts: 233
Joined: Tue Dec 28, 2021 7:59 am

Re: **URGENT BENEFITS ISSUE**

Post by justine » Wed Feb 07, 2024 1:35 pm

Good afternoon omar22,

Frequency Limitations implementation changed in v23.2 and now use CodeGroups.

23.1
23.2
23.3

To address this:
Enhancing the Benefits endpoints to include CodeGroupNum, is on the top of our development list.
Implementing CodeGroups GET is on the top of our development list.

I will reply to this thread as soon as they are complete.

Thanks!

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Thu Feb 08, 2024 6:32 am

Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.

justine
Posts: 233
Joined: Tue Dec 28, 2021 7:59 am

Re: **URGENT BENEFITS ISSUE**

Post by justine » Thu Feb 08, 2024 8:42 am

omar22 wrote:
Thu Feb 08, 2024 6:32 am
Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.
Unfortunately no, there is not. CodeGroups GET is currently in development. I have added CodeGroups PUT/POST to the API development list.

Thanks!

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Thu Feb 08, 2024 9:10 am

great, thanks.

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Tue Feb 13, 2024 1:09 pm

Can you also add a DELETE function? What would be the ETA on these?

Thank you

SLeon
Posts: 558
Joined: Mon Mar 01, 2021 10:00 am

Re: **URGENT BENEFITS ISSUE**

Post by SLeon » Tue Feb 13, 2024 1:18 pm

omar22 wrote:
Tue Feb 13, 2024 1:09 pm
Can you also add a DELETE function? What would be the ETA on these?

Thank you
Benefits DELETE already exists and has been available since version 22.4.

The enhancement to Benefits to support CodeGroups just finished development today. You can expect it and the documentation to be released shortly in version 23.2.62 and 23.3.33.

justine
Posts: 233
Joined: Tue Dec 28, 2021 7:59 am

Re: **URGENT BENEFITS ISSUE**

Post by justine » Tue Feb 13, 2024 3:11 pm

omar22 wrote:
Thu Feb 08, 2024 6:32 am
Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.
Benefits were enhanced in version 23.2.62.
-GET no longer requires a PlanNum or PatPlanNum.
-GET now returns CodeGroupNum value.
-POST now supports creating a benefit utilizing a CodeGroupNum.
-PUT now returns CodeGroupNum value.

23.2.62 is expected to release later this week.

Thanks!

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Tue Feb 13, 2024 4:21 pm

Great, thank you!

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Tue Feb 13, 2024 5:12 pm

I tried using the POST /benefits with CodeGroupNum and it doesn't work (my demo versionis 23.3.32.0).

Please see payload:
{
"PlanNum": 74,
"CovCatNum": 0,
"Percent":-1,
"MonetaryAmt":-1,
"BenefitType":"Limitations",
"QuantityQualifier":"Months",
"Quantity":12,
"CodeGroupNum": 2,
"CoverageLevel": "None"
}

And this is how it looks in my OD:
Screenshot 2024-02-13 201039.png
Screenshot 2024-02-13 201039.png (143.53 KiB) Viewed 19374 times
It just has a dash near category and doesn't work properly. Is there something wrong in my payload?

justine
Posts: 233
Joined: Tue Dec 28, 2021 7:59 am

Re: **URGENT BENEFITS ISSUE**

Post by justine » Wed Feb 14, 2024 8:01 am

omar22 wrote:
Tue Feb 13, 2024 5:12 pm
I tried using the POST /benefits with CodeGroupNum and it doesn't work (my demo versionis 23.3.32.0).

Please see payload:
{
"PlanNum": 74,
"CovCatNum": 0,
"Percent":-1,
"MonetaryAmt":-1,
"BenefitType":"Limitations",
"QuantityQualifier":"Months",
"Quantity":12,
"CodeGroupNum": 2,
"CoverageLevel": "None"
}

And this is how it looks in my OD:
Screenshot 2024-02-13 201039.png

It just has a dash near category and doesn't work properly. Is there something wrong in my payload?
Good morning omar22,

The benefit enhancements will be in the next release (23.2.62 and 23.3.33), which should be next Thursday.

Thanks!

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Wed Feb 14, 2024 8:32 am

justine wrote:
Tue Feb 13, 2024 3:11 pm
omar22 wrote:
Thu Feb 08, 2024 6:32 am
Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.
Benefits were enhanced in version 23.2.62.
-GET no longer requires a PlanNum or PatPlanNum.
-GET now returns CodeGroupNum value.
-POST now supports creating a benefit utilizing a CodeGroupNum.
-PUT now returns CodeGroupNum value.

23.2.62 is expected to release later this week.

Thanks!
You initially told me later this week which I conveyed to my customers... is it now confirmed to be thursday of NEXT week??

justine
Posts: 233
Joined: Tue Dec 28, 2021 7:59 am

Re: **URGENT BENEFITS ISSUE**

Post by justine » Wed Feb 14, 2024 8:35 am

omar22 wrote:
Wed Feb 14, 2024 8:32 am
justine wrote:
Tue Feb 13, 2024 3:11 pm
omar22 wrote:
Thu Feb 08, 2024 6:32 am
Is there a way to POST frequency in CodeGroups? I can't find any documentation on the API specification or anything to implement this new change.
Benefits were enhanced in version 23.2.62.
-GET no longer requires a PlanNum or PatPlanNum.
-GET now returns CodeGroupNum value.
-POST now supports creating a benefit utilizing a CodeGroupNum.
-PUT now returns CodeGroupNum value.

23.2.62 is expected to release later this week.

Thanks!
You initially told me later this week which I conveyed to my customers... is it now confirmed to be thursday of NEXT week??
Good morning omar22,

Next Thursday is tomorrow, which is later this week.

Thanks!

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Wed Feb 14, 2024 8:38 am

Sorry I thought you meant 2/22. My apologies :lol:

Thank you for your quick and prompt responses.

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Fri Feb 16, 2024 7:25 am

Hey sorry to bother you again, but it appears version 23.2.62 is still unavailable for my offices to update to. Do you have an ETA to when this version will be available?

justine
Posts: 233
Joined: Tue Dec 28, 2021 7:59 am

Re: **URGENT BENEFITS ISSUE**

Post by justine » Fri Feb 16, 2024 9:38 am

omar22 wrote:
Fri Feb 16, 2024 7:25 am
Hey sorry to bother you again, but it appears version 23.2.62 is still unavailable for my offices to update to. Do you have an ETA to when this version will be available?
Good morning omar22,

23.2.62 has been released.

Thanks!

omar22
Posts: 64
Joined: Mon Dec 05, 2022 2:38 pm

Re: **URGENT BENEFITS ISSUE**

Post by omar22 » Fri Feb 16, 2024 1:32 pm

Awesome thanks! CodeGroups will always be the same across all clinics, unlike covcats, right? for example FMX/PANO will always be CodeGroupNum 2, right?

justine
Posts: 233
Joined: Tue Dec 28, 2021 7:59 am

Re: **URGENT BENEFITS ISSUE**

Post by justine » Fri Feb 16, 2024 1:52 pm

omar22 wrote:
Fri Feb 16, 2024 1:32 pm
Awesome thanks! CodeGroups will always be the same across all clinics, unlike covcats, right? for example FMX/PANO will always be CodeGroupNum 2, right?
Good afternoon omar22,

CodeGroups (Frequency Limitations) can be configured however the practice wants. So, while it may be likely that CodeGroupNum 2 is FMX/PANO, it is not guaranteed.

CodeGroups GET documentation should be released shortly.

Thanks!

JTS
Posts: 42
Joined: Thu Aug 18, 2022 12:56 pm

Re: **URGENT BENEFITS ISSUE**

Post by JTS » Thu Jun 13, 2024 11:54 am

The CodeGroups POST and PUT feature requests have been completed. CodeGroups POST will allow creation of new codegroups via the API, while CodeGroups PUT will allow modifying existing ones.

These methods are available as of beta version 24.1.29. Please see https://www.opendental.com/site/apicodegroups.html for more information.

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