Documents/DownloadSftp API

[aearl23]

I am on version 24.3.43 and I got this error:

Error in POST request to documents/DownloadSftp: OpenDental API error: 400 - "Error. This is most likely a version issue. The version that the customer is using might be too old to support the API method used."

The API specs tell me that the POST DownloadSftp method was added for 'Version Added: 21.2' yet I am getting this error.

[aearl23]

Also, can I use a SSH key for authentication or does the API only support password authentication?

[justine]

I am on version 24.3.43 and I got this error:

Error in POST request to documents/DownloadSftp: OpenDental API error: 400 - "Error. This is most likely a version issue. The version that the customer is using might be too old to support the API method used."

The API specs tell me that the POST DownloadSftp method was added for 'Version Added: 21.2' yet I am getting this error.

Also, can I use a SSH key for authentication or does the API only support password authentication?

Hello aearl23,

POST documentsSftp requires that the user with the SFTP credentials must have write permissions. Does the user have write permissions?

Thanks!

[aearl23]

Yes, the user has write permissions, but does the API support SSH authentication or only password?

[justine]

Yes, the user has write permissions, but does the API support SSH authentication or only password?

Hello aearl23,

POST documents DownloadSftp documentation clearly states that SftpUsername and SftpPassword fields are required.

Thanks!