Is there an existing API or query we can use for accessing narratives?

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gBrown
Posts: 13
Joined: Tue Mar 28, 2023 9:07 am

Is there an existing API or query we can use for accessing narratives?

Post by gBrown » Tue Sep 12, 2023 6:01 am

Our use case is pulling all narratives across a couple of our practices, for the purpose of doing quality control on the narratives being submitted to insurance. Is there an existing API or sample query that would allow us to do this? I didn't see any queries for this on the query examples page: https://opendentalsoft.com:1943/ODQuery ... yList.aspx

Some of our practices are using DXC and some are using NEA. Are narratives added through DXC stored in the Open Dental database?

Thanks!

DerekR
Posts: 103
Joined: Wed Aug 31, 2022 1:13 pm

Re: Is there an existing API or query we can use for accessing narratives?

Post by DerekR » Tue Sep 12, 2023 2:32 pm

Good Afternoon gBrown,

Claim attachments are stored in A to Z Folder and not in the database. You can use Documents GET and then Documents POST DownloadSftp to find and retrieve these attachments. See https://www.opendental.com/site/apidocuments.html for more information.

You can also use Queries PUT ShortQuery to search the claimattach table to determine if a claim has any attachments.

For DXC specifically, you will need to ensure that the ClaimConnect Clearinghouse is set to allow DXC Attachments to be saved to the image module. See https://www.opendental.com/manual232/ec ... nnect.html for more information.

gBrown
Posts: 13
Joined: Tue Mar 28, 2023 9:07 am

Re: Is there an existing API or query we can use for accessing narratives?

Post by gBrown » Tue Sep 12, 2023 2:39 pm

Thank you DerekR, that is very helpful information.

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