eConnector shutting off automatically

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beacondental
Posts: 113
Joined: Wed Mar 15, 2023 8:43 am

eConnector shutting off automatically

Post by beacondental » Fri Jun 21, 2024 1:52 am

Hi Team,

I have noticed that around 6:00 pm to 6:30 pm the eConnector automatically shuts off. This has happened many a time in the last one month. Please help me with this issue.
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SLeon
Posts: 558
Joined: Mon Mar 01, 2021 10:00 am

Re: eConnector shutting off automatically

Post by SLeon » Fri Jun 21, 2024 7:47 am

I recommend you first start by following the eConnector Troubleshooting Steps listed in our manual. If you are unable to resolve this, you may need to contact your IT or call Open Dental support.
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