dreaded duplicate entry key primary

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drtbar
Posts: 79
Joined: Wed Dec 26, 2007 6:43 pm
Location: Muskegon, MI

dreaded duplicate entry key primary

Post by drtbar » Fri Dec 15, 2023 7:04 am

I've read through the solutions here on the forum and they all say run database maintenance, however, we can't even get into open dental to run the maintenance. How do you run it without being able to login?
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SLeon
Posts: 558
Joined: Mon Mar 01, 2021 10:00 am

Re: dreaded duplicate entry key primary

Post by SLeon » Fri Dec 15, 2023 8:20 am

I recommend calling support for help on this issue.
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drtbar
Posts: 79
Joined: Wed Dec 26, 2007 6:43 pm
Location: Muskegon, MI

Re: dreaded duplicate entry key primary

Post by drtbar » Fri Dec 15, 2023 8:39 am

I did call support and they used the databaseintegritycheck tool under Program Files (x86)\Open Dental to fix it. Took a few minutes.
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