incorrect writeoffs on reports

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hazmat
Posts: 25
Joined: Sat Oct 27, 2007 8:15 pm

incorrect writeoffs on reports

Post by hazmat » Fri Jul 02, 2010 11:22 am

Since I've updated OD I've figured out that the daily writeoffs are displaying incorrectly on the daily production/income report. They do however show correctly on the monthlyt prod/income report as well as on the daily writeoff report. It looks like on the daily prod/inc report duplicate writeoff amounts are only showing one time in the report. Is this a known bug or should I call support? It was quite frustrating until I figured out the problem. Still annoying that the report is not accurate, but I at least know how to confirm my amounts now.
Thanks,
Joe

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jordansparks
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Re: incorrect writeoffs on reports

Post by jordansparks » Fri Jul 02, 2010 9:22 pm

Need to know the exact version.
Jordan Sparks, DMD
http://www.opendental.com

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