Open Dental Forum

Smilesbypayet

I haven't been keeping tabs on this as I should have been, given that this is a feature that I've been very excited about. However, since I haven't - does the QB integration include online QB, or just if QB is installed on a workstation?

Smilesbypayet

drtech wrote:works fine, you can even put a more descriptive name instead of just the .1, etc if you want. it gets cut off on the claim, so it is only internal on the code field

Awesome, thank you. I just created some new codes with the appropriate fees and we'll give it a try!

Smilesbypayet

So we're running into a problem with ortho specifically. We offer Invisalign Full/Teen/Express and Six-Month Braces. With Invisalign Full/Teen it's not a problem with codes because they're just comp adult or comp teen. For Express 5, Express 10, and Six-Month Braces, though, they all qualify as Limi...

Smilesbypayet

I've been a client of theirs for about 10 years now and love it overall. Admittedly, one reason it works well for us is our monthly fee is a LOT lower than the average - only $870/month. We were grandfathered in when Dental Referral Services was bought out by 1800Dentist , so our ROI is big. Would I...

Smilesbypayet

So what exactly is the difference between a patient who has been marked "Inactive" vs. "Archived?"

Smilesbypayet

OK, thanks. I'll probably still wait until end of the week when I can be there just in case. LOL

Also -- where can we find a list of the changes/improvements in 12.0.22?

Smilesbypayet

I use and love XDR and the staff/Dr. Yoon are wonderful. Having said that, recent changes in the software pisses me off /rant on The XDR software makes you read off a code to the rep, then they would give you a code to enter to activate the software. That's fine, that's how they make money with sup...

Smilesbypayet

When I was about to upgrade OD from v 11.1.30.0 to version 12.0.22, there was a warning message that said to be sure and update the dotNet 4.0 on all computers. Most of our network was recently updated to Windows 7 Pro.....do we probably already have that update, or is there an easy way to check? I ...

Smilesbypayet

So the XDR sensors do work directly with Open Dental? Anyone know if we can use the Owandy iMax Touch digital pan/ceph with OD?

Also, is there any chance that OD could be made to import images and/or video from an EyeFi wireless card from a DSLR? That would be sweet!

Smilesbypayet

Quick question with the new QB feature.......does this only work if you have QB on your computer, or can it also work with the online version?

Smilesbypayet

Adjust the 'rows per time increment' setting. I can't remember which direction...but I have mine set at two and it works for our 23" monitor. (setup--appointment views--double click on your appointment profile). Awesome - that was exactly what we wanted, thank you! Jordan, I'll definitely take a lo...

Smilesbypayet

Is there any way to make each 15-minute block on the schedule bigger vertically on the schedule? We'd like to change from 10-minute segments to 15-minute ones, but when we try it, the appointments get so condensed (especially on 22" widescreen monitors), it's hard to read any information there at al...

Smilesbypayet

Why not just create an option to delete an entire task list though? Wouldn't that be easier? Once an employee is marked "Hidden," that option could then become active?

Smilesbypayet

Philip- FYI Logmein has a really nice free iPhone/iPad app http://itunes.apple.com/US/app/id479229407 or you can buy Logmein Ignition in the app store. It's really slick... I forget though....are you running all Macs and virtualizing your PCs? I like LogMeIn Ignition on the iPad, too, but YAPI is s...

Smilesbypayet

We are using iPads with YAPI in conjunction with Open Dental. Here's the basic flow, although it is still a work in progress for sure. Because I see the potential, we just purchased 2 more iPad2's for the office, will likely get another 1-2. > Each clinical team member will have an assigned iPad. Wi...

Smilesbypayet

jordansparks wrote:That's a question that we just can't possibly answer with any accuracy. It remains at the top of our priority list because I promised that it would, but that doesn't necessarily translate into a timeframe.

OK - understood, I was just wondering. I am definitely looking forward to it!

Smilesbypayet

Hey Jordan........how's progress on this coming along?

Smilesbypayet

So Jordan.......and ideas on when this first phase will be ready to go to beta-testing? I'll definitely be on board for that.......on one condition: it'll have to integrate with Quickbooks Online, since that's what our accountant has us using. Not sure if that will be a later phase?

Smilesbypayet

Right. 235 has nothing to do with QB integration, but I feel that it is the closest to what Howard's entire video was about. A day sheet would be another request that close. QB integration at the level he's talking about is many iterations away. 1788 would be a start, but passing your deposits into...

Smilesbypayet

Jordan, given our conversations and the recent DT threads on the topic, I'm going to throw my votes behind the #1788 also. Will have to talk to my wife about committing any money, but quite possibly. I still think that creating an absolutely seamless bridge with YAPI and Lighthouse 360 would be the ...

Smilesbypayet

jordansparks wrote:An interesting request would be to allow colors assigned to patient fields.

I agree - this would be nice. One field that we recently added is for Quality Dental Plan, and it does show on the Appointment, but it would really be great if that could be "highlighted" to really stand out.

Smilesbypayet

So we do a fair amount of ortho, and this MOSTLY has to do with that, but occasionally there will also be that claim on which the insurance pays for 1 procedure, but says they need more infomation on another claim. What steps do we take when entering a partial payment to ensure that the claim is sti...

Smilesbypayet

Pruce Dental wrote:Thanks..I found where to select it in OD when the time comes...

I hadn't heard anything about this. What is HIPPA 5010, and where do I turn on the option in OD?

Smilesbypayet

Jordan, that looks like an great functionality to add. Having to re-create reports every time we want them becomes quite a bit of work. Thank you!

Smilesbypayet

When I envision a "multi-page" sheet, I see a very tall and narrow single page sheet. It would print on multiple pages, but on the screen it would look like one taller scrollable page. Much like how a web page looks as it gets more information on it. I mention it just in case anyone else is thinkin...

Smilesbypayet

Heck - couldn't they also create some more Administrators who can delete the crap? I'll volunteer to help.

Smilesbypayet

Just wondering.....is there a way to make a multi-page sheet?

Specifically, it's because I have 1 page for the benefits included with the Quality Dental Plan, and 1 page with Limitations/Exclusions, and it's just an extra step to have to print 2 separate ones.

Smilesbypayet

Alternately, if I want to create a document in another program and then paste it in as a Static Image, does anyone have suggestions on the best file format to use when pasting? JPEG, PNG, GIF, PDF, or what?

Smilesbypayet

We recently switched to Lighthouse 360 for our automated confirmations, etc., which is very nice in many ways, but one thing we have found a bit confusing is this: when a patient confirms via text or email, the appointment is automatically marked in OD as "Confirmed." However, nothing shows up in th...

Smilesbypayet

How do we even do Bold text?

Smilesbypayet

Is there still no way yet to format text in a Sheet, such as bold, underline, etc?

Smilesbypayet

Well now, THAT looks pretty sweet! Are we going to be able to add custom reports to that in the future?

Smilesbypayet

In version 7.9, go to Setup, Laboratories. Then double click on the lab and select Delete. Jorge Bonilla, DMD This can't be done if the lab has already been attached to previous cases, unless you want to delete out all of them. Too much work. We used the "z-" prefix for all of the old, unused ones ...

Smilesbypayet

Dan Quevedo mentioned something on DT about the next update to OD including a "Dashboard" that will let us vew a number of practice stats at a glance. This would be AWESOME, especially if customizable, but I certainly haven't seen any sign of it in 11.1 thus far. Can anyone tell me what he's talking...

Smilesbypayet

OK, I feel like an idiot now. LOL Thanks!

Smilesbypayet

You realize that you only need to do it from one computer and that it will only take about 20 seconds, right? And you can actually do it right in the middle of a busy day (we do all the time). After that, as other users try to launch OD from each of the other workstations, it will automatically upd...

Smilesbypayet

Is there any way to hide labs that we no longer use? There is the option to "Hide" so many other items in lists, why not for labs? It's really irritating.

Smilesbypayet

jordansparks wrote:But it's better now, right? It shouldn't be too painful from here on out. But usually only affect the new features, anyway.

I haven't had a chance to do the newest updates - that is scheduled for tomorrow afternoon.

Smilesbypayet

This sounds like something we need to know, too. I don't remember seeing anything on this in the User Manual, but probably just missed it. Can someone point me in the right direction? Same for the Repeating Charges please.

Smilesbypayet

Rickliftig wrote:And that's why you are the boss!!!! Although, many times, I feel like I'm Barney Miller in charge of a staff of characters.....

Rick, I have enough other problems to deal with right now......beta testing software is so NOT one of the ones I want!

Smilesbypayet

Mark for future reading

Smilesbypayet

drtech wrote:I think you will find you always want to try out some new feature in beta once you step into it :p

While I'm sure you're correct that I will want to try out those new features, I'm also quite sure that most of my staff will not.

Smilesbypayet

Since I have absolutely no idea what it means to "compile" anything in this context, I will wait until OD releases that bug fix. I just looked and saw an update for 11.2 - but it's dated 10/3 not today. I'm assuming then, that is not the bug fix we need? Should I still go ahead and install that smal...

Smilesbypayet

After upgrading to v11.1, when I put in a treatment plan for CIGNA, for example, our standard fees always show up in the left-hand column in the Treatment PLan module instead of the PPO fees. I don't seem to recall this being the case before? How can I make the PPO fee show up instead of our Standar...

Smilesbypayet

drtech wrote:also, if the text boxes on the ortho chart window could automatically grow vertically for text that is longer than the specified column width like it does in the progress notes it would be very helpful.

ditto!

Smilesbypayet

Ok, I know that I shouldn't have done this on the weekend, but I did, so sue me......LOL I updated our software on Sunday from v.7.9/15 to 7.9.32, and then I wanted to update to v11, since Jordan said it was not in beta any more. HOWEVER, when I tried to find the update to v11, there was no option f...

Smilesbypayet

So what does the Blue Book feature do, then, that the Allowed Carrier fees doesn't do? I thought that was basically the same thing?

Smilesbypayet

Is there a way we could have the option to integrate the notes from the ortho chart in the progress notes? I am thinking if we could show just the lines in the ortho chart in the progress notes that matches the ortho chart it would be very useful and a more complete record. Then of course you can s...

Smilesbypayet

Jordan, is that something on the list? It "seems" like it shouldn't be too hard.

Smilesbypayet

We have been having problems with collecting from patients that small amount when their ins. plan's UCR is $5-20 less than what we estimate based on our fees. We had not been creating the "Carrier Allowed" Fee Schedules and inputting the Allowed fees, and now we are going to start doing that. Howeve...

Smilesbypayet

Great! In that case, I guess I will need to go update it today.

Smilesbypayet

I just asked a question on another thread about this, and maybe my answer is already spelled out here. We are using version 7.9.15 -- do we need version 11 to use the Ortho Chart? {EDIT} Nevermind.....just saw Jordan's answer on another thread. Guess we will need to update to version 11, but I don't...

Smilesbypayet

Can someone help me figure out how to turn on the Ortho Chart module? I have read as much as I can and looked as much as I can, but still can't find it. We are currently running version 7.9.15. As we are a GP office that does a fair amount of ortho, just to make sure - if we turn on the Ortho Chart ...

Smilesbypayet

Jordan, I will be looking forward to learning more on this.

Questions, though - do we have to use a particular CC processing merchant to use this feature, or can it be used with any?

Smilesbypayet

I would also love to see some examples. This is something I've been repeatedly delayed on implementing but really want to do so for simplification. Not just examples of sites - ANY and ALL suggestions on how to make it easy and quick to install them are welcome, especially if anyone happens to use s...

Smilesbypayet

I am concerned that an employee is altering the time stamps for when an appointment is finished in order to cover up how slow she is in completing her patients and how often she is behind. When looking at the audit trail for some of these appointments, it shows that she has made 8-12 changes of some...

Smilesbypayet

I don't even see where I can download version 7.8? All I see is 7.6 (which I have) and 7.7 beta.

Smilesbypayet

When you say, "sorted," what exactly does that mean? Can you prioritize? Sort by Date? Sort by Type of Task? What?

Smilesbypayet

Never got a reply about multi-page Sheets? As in, my TMD/Headache questionnaire is 4 pages, and I'd rather not have to make 4 separate Sheets. Just wondering.

Smilesbypayet

Hey -- what if you want to create a multi-page exam sheet? For example, my TMD/Migraine questionnaire is about 4 pages long, and it would be a little irritating to make 4 separate Sheets. Not seriously so, just a little, but if there is a way to make a multi-page one, that would be the best.

Smilesbypayet

If you want to save a text file as an image, why don't you just so a screen shot? Do PrintScreen (F12), open Paint, paste it in, select the area you want, copy it to something like Photoshop Elements 9 (which is only $99, only $79 for an upgrade), and save as a JPEG/GIF/ or PNG.

Smilesbypayet

Can a Wacom Bamboo tablet be used for these signatures, or just a Topaz signature pad? We are currently using ePads that we got from MedicTalk DentForms - can they be used? I'd really rather not spend more money for something we already have, but obviously, I do want to get on the ball with this. Th...

Smilesbypayet

Our office paid $500 to have secondary estimates programmed in version 6.8 because it was critical to us. Prior to that they had to be manually calculated or we had a negative balance on the account every time. We still see issues with secondary estimates, but it's usually after the primary has pai...

Smilesbypayet

We are having a major problem with OD not estimating secondary insurance coverage correctly, and today one of my team was told by an OD supervisor that the software is not even set up to estimate secondary insurance coverage correctly? PLEASE tell me she misunderstood? To help patients during these ...

Smilesbypayet

What REALLY makes the auto notes/prompts combinations is when you have fill-ins, and you want to make sure they can do the notes and get all the details necessary. My hygienist has been out for 2 weeks with personal issues, and my assistant has been out for almost 3 weeks because of a broken ankle, ...

Smilesbypayet

Yup, I got it figured out. Now, I'm so excited about all of this, I almost can't stop! Is there a limit to the number of procedure buttons before I go TOOOO crazy!? LOL

Smilesbypayet

OMG -- here is my only problem with Open Dental right now........THERE IS TOO MUCH FUNCTIONALITY!!!!! :lol: Of course, I am kidding, but only partly. This program is so amazingly powerful in what it allows you to customize and set up compared to anything I've ever seen before, I just don't have all ...

Smilesbypayet

OK, never mind -- I just tried experimenting a bit, think I figured it out. Hopefully I just don't screw anything up.

Smilesbypayet

I am REALLY confused :?: by how this works, so I hope someone can help. Just as there is an Auto Code for RCT/BU/PFC (I changed it to that since we rarely do PFMs), I would like to create auto codes that would allow us to click something once, then do the following: LANAP: have it automatically put ...

Smilesbypayet

Jordan, I've been a very happy user of MedicTalk Dentforms for the last couple of years; if I am understanding this correctly, however, it seems the new OD Webforms would remove the need for MedicTalk?

Smilesbypayet

plugins are a system wide setting.....but, I think if you only want it on certain computers, then only copy the dll to the OD folder on those computers and the ones without the dll will gracefully ignore the setting for the plugin and work in a standard mode. I always have it on all computers thoug...

Smilesbypayet

OK, I just got back from picking my daughter up from a party and am about to crash. What's a good time Sunday to give you a call for help?

Smilesbypayet

And now it says my database is corrupted and I can't do anything at all! NOT GOOD, because my OM just quit and we have to figure out everything she was working on!!!!

Smilesbypayet

BTW -- is this the version that we need to download, as we are on OD version 7.4.120?

PluginDrTECH(v1.1.1.0)_OD73)

Smilesbypayet

Well, fair enough! It does look like something we're going to try, so I will let you know how we like it. Sound good to you?

Smilesbypayet

Hey -- just wondering if anyone is using this plugin? If so, how well does it work? My OM is kind of frustrated with some aspects of the current payment plan function, and we're looking for options.

Thanks!

Smilesbypayet

I know it can be done in programs like Adobe Photoshop Lightroom, Apple Aperture, etc., so if there were a way to do this with OD, that would really rock! We've been considering it for quite some time. So I guess that means we need to make that a feature request? :wink: Given how many docs are now ...

Smilesbypayet

Rickliftig wrote:Gene - I simply hook up my camera to the USB port and import (there is an import button) into the images module. The camera will show up under "My Computer" as an external disk drive.Couldn't be easier. I'm thinking of picking up a wireless SD card so that the camera won't even nee...

Smilesbypayet

Hey, does anyone know if there is a way to connect a DSLR, such as a Canon XSi, to the PC via a USB and shoot tethered, with the images being transferred to the PC while they're being shot? Also, are there any ways to add "tags" to images, as in Lightroom, Picasa, Aperture, etc? I am really looking ...

Smilesbypayet

Gene - I simply hook up my camera to the USB port and import (there is an import button) into the images module. The camera will show up under "My Computer" as an external disk drive.Couldn't be easier. I'm thinking of picking up a wireless SD card so that the camera won't even need to be plugged i...

Smilesbypayet

Glad someone else already asked this - we were having difficulty with it, too. I'll check with my OM to see if they ever got it figured out.

Smilesbypayet

Suggestion Hi Dr. Sparks A very important feature that auto notes should have, is to be able to save your notes as a file, so the Dentists could share with others. Lots of Dentists expent lot of hours developing their notes and they might want to share with others. I saw this feature in Easy Notes ...

Smilesbypayet

While I am not a beta user (too new to dive in that much, although eventually I probably will), I just want to say THANK YOU also for the fabulous tech support you provide. You guys/gals know your stuff and work on whatever the problem is until it's fixed properly, unlike the "biggies." I had Eagles...

Smilesbypayet

We were using DemandForce for our reminders (email and text) when we were with Eaglesoft. Can OD and DF work together? Whom do i need to call if they do? If they don't, whom else could I use for something similar?

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