Open Dental Forum

kapricorn

In versions 7.4, 7.5, and 7.6 if you pick a timeslot above an existing appointment and double click to create an appointment it will allow you to create a new appointment with a time length long enough to cover the existing appointment. It does not throw an error code or automatically shorten the ne...

kapricorn

Please add to Bug list.

On the aging report from version 6.9 up thru 7.3 when you look for only negative amounts and exclude inactive patients it still shows the inactive patients.

kapricorn

Was this added to the LabCase table?
Cant seem to locate it..

kapricorn

Yes, it would help considerably. If you can find enough time to add it to the table that is all we would need right now.

Thanks

kapricorn

When an appointment with procedures under a certain providor is changed to a different providor the procedure providor changes but the claim procedure providor remains the same but needs to be changed to match the procedure providor. This only makes for a serious problem if it is a capitation plan s...

kapricorn

Jordan, Could you add a field to the labcase file for LabFee? This is something all other PM systems have and would be very helpful in comparing softwares. If you add the field we will generate a nice labcase report that could be produced by a period and by providor. We would then gladly share it so...

kapricorn

We have found a problem with the estimation if using a substitute code. If there is an allowed table in effect it is not accounted for in the insurance calculation. Example: using a code 2750 with an allowed amount of 590.00 and using substitute code 2791 with the same allowed amount on the allowed ...

kapricorn

To work it would have to be at the fee level. it would need to be an additional field on the fees table. Ex. Each time a co-pay or fee or allowed is updated the field would also be updated with the current date.

kapricorn

From what we see if you have a large amount of plans that have copays and allowed fee schedules things get very confusing and complicated. I believe more people would use the insurance extimation and use it with more accuracy if it were easier to see the allowed and copay tables for the plan and mak...

kapricorn

It is too difficult to maintain fees for an insurance plan if you are using the co-pay amounts or allowed fee schedules. I know this is a feature request but it is so important to the basic smooth operation of the program that I feel it needs to be looked at as a feature chosen by OD to incorporate....

kapricorn

It looks to me like version 9 is the cut off for xp and 10 was meant for vista and Directx 11 was meant for windows 7. I am able to find websites that allows you to install 10 on an xp machine but it is modified code and not supported by microsoft. Looks like the version requirement may need to be 9...

kapricorn

Great move, Open Dental is really starting to stir up the market and I believe this is just the beginning. The market is large enough and we will all have plenty of ways of making money after we capture 100% of it.

kapricorn

It's only available to paying customers and it comes already compiled. We haven't quite figured out the nuances of how we're going to license it. It may become the foundation of a "web version" that runs in a browser, and in that case, we would probably host it. Jordan, To clarify, does that mean t...

kapricorn

Our Bad !!!!

Sorry for wasting anyones time. I guess you just sometimes get stuck "Over Thinking" some things ....

What happened I beleive was that the update changed the setting to off in the medical insurance box under show features..

Anyhow all is good now.

Thanks

kapricorn

Let me know when you get back and things settle down. We actually have the reports all formatted and all calculations tested and working now in the large muti clinic practice that I spoke of. We were able to come up with a way of doing it without adding a field and I beleive you would like it. Also ...

kapricorn

Upon further review, the current setup will not work for medical insurance submission. For medical submission each dental code cross referenced to a cpt code, or each cpt code must allow up to 4 diagnostic (ICD9) codes to be assigned. Each and all transactions on the claim must reference those ICD9 ...

kapricorn

kapricorn

Unless I am missing something. There are no valid fields listed in the items on the edit claim forms under setup. The HCFA1500 requires the diagnostic codes for the proceedures on the form to be listed in box 21 then a corresponding number on column e of box 24 for each of the 6 transactions listed....

kapricorn

Is the new way of entering diagnostic codes going to be addressed soon for the the medical insurance form?

kapricorn

Jordan,

Can you try to make some time to look at this and get it added to the source. We have a large client that is waiting on doing the rest of his practices until this feature is added.

Much appreciated

kapricorn

Anyone have a problem with us posting a modified routing slip that adds: 1. Birthday of patient 2.) Birthdates of other family members 3.) Recall information for all recall types for the patient including previous, due and scheduled dates) 4.) Remaining ins benefits 5.) insurance frequency and notes...

kapricorn

When going to appointment reports then choosing recall it only works on prophy recalls and no others. It should allow for choosing other types (Ex. Bitewings, pano, etc.)

kapricorn

It would be nice if a selection window would come up with all the employees in it and be able to select all that you want to print. Then it would print as it does now each employee selected.

kapricorn

Is anyone working on / or is it on the list?
When you get 30 employees is becomes very difficult to go to each employee to print the timecard.

kapricorn

On the daysheet, the way it currently reads, it puts one line for the doctor and then the payment amount for an ins payment then a second line for the hygienist showing the writeoff. Even if in the payment window, when posting by proceedure, it shows a breakdown of a portion of both payments and wri...

kapricorn

When deleting proceedures from the account screen in version 6.4 and 6.5 we found that there is no audit trail entry being made. It also does not make the entry if the deletion occurs from the chart module. Additions and edits do show up.

kapricorn

Is anyone working on a Hygiene Analysis Report? We have been asked about it a few times now. It is a nice report to see if an office has a need to hire another hygienest or add another hygiene room or do better at their recall etc.. If nobody is currently working on anything like this we would like ...

kapricorn

It would be nice to use the vpn built into the iphone and look up realtime info. Daily appointment schedule. Basic patient information including last visit.

kapricorn

Ok, it is done. Added to version 6.6. If you need it sooner let me know.

kapricorn

I understand that if it is not an estimate, and if the writeoff is posted at the time of service it would definately be a more accurate look athe the A/R. I just question what the CFO would say about the report if it changes as new payments get posted and the write off are updated or added. I will l...

kapricorn

ATD, are you posting the writes offs at the time of service? I'm unclear how this would give you a true A/R. If you are waiting till the payment comes in then posting the writeoff your A/R would not be static. Every time you run the report you would get different results as long as payment continue ...

kapricorn

It occurs even if the check box is unchecked. We do have the data set now and can forward it to you. I will contact your office.

kapricorn

Exactly correct, it hangs when you hit the OK. It does it whether anything changed or not. Only way out without it hanging is to cancel. We also have access to a database for testing purposes.

kapricorn

We have offices that have over 5000 identical insurance plans and when you go into the plan screen and pick that plan and say ok the program hangs. Is it possible to have the identical plan note seperated into its own database instead of trying to update it every time you select the plan for a patie...

kapricorn

The Trojan ID number does not carry over to a new patient with the same plan being assigned even if the trojan id had already been assigned and shows up in the plan selection screen. Is there a reason we are missing? if not can this modification be made?

kapricorn

The receivables report is basically giving a total true receivables as of the current day it is run for. It does not take into account any future dates. It bases the amount owed on the patient balance, whether it is expected by the patient or the insurance. The account aging report, like you said, w...

kapricorn

We saw somewhere that a receivable breakdown by provider was requested so we added it to the report. Here is a sample screen shot and report. Please let us know if anything else is needed. We will commit early next week if no objections. http://www.kapricorn.com/ftp/RCVReport.pdf http://www.kapricor...

kapricorn

I posted new links, try the images again.

http://www.kapricorn.com/ftp/RcvReport.jpg
http://www.kapricorn.com/ftp/RcvScreen.jpg

kapricorn

We have added a receivables report for a client and have been getting more requests for it. We are looking for comments / suggestions. We would like to add the report to version 6.6 if all agree.

http://www.kapricorn.com/ftp/RcvReport.jpg
http://www.kapricorn.com/ftp/RcvScreen.jpg

kapricorn

Any further thoughts on modifying/adding this report? Will landscape work??

kapricorn

Is the routing slip still scheduled to be added to Sheets and when? Also when added can there be variable fields available for the next few appointments scheduled?

kapricorn

I was looking at a SoftDent daysheet and they actually have 1 additional column compared to us. I beleive the trick to what they are doing is a few things. They do not have the date on each line for starters. Maybe we can change the format of the date, so that it is smaller, if we need to keep it. A...

kapricorn

This was one we discussed a long while back but was put on the back burner after a few unsuccessful attempts. We actually tried a few different ways to get the results we were looking for. We will definately discuss anything before changing in the future, we would not want to waste our time either i...

kapricorn

I will have screen shots and detailed code changes for you tomorrow.
Thanks

kapricorn

Yes, we looked at the code already, very complex. We are just getting more and more complaints about it. Seems like staff are missing things already done by another staff member and requesting it again or going over it again with the patients and looking foolish. Any modifications will be a great he...

kapricorn

Dr. Sparks, Do you have any problem having an ItemModifier field added to the Definition file? We need it to modify the adjustment code condition for collection vs production, for reporting purposes only. This field could then be used for other definitions if needed. We have modified the definition ...

kapricorn

This screen needs to have some type of order, is anyone working on anything. We need it to be date/time stamped or entry order. Example: A patient says they did pre medicate for todays appointment. 5 extractions are done Note put in about patient making appt with general dentist and followup apt 3 R...

kapricorn

Any update?

kapricorn

Has anyone thought of doing anything to track practice production goals?

kapricorn

I will get you a copy of a database with specific examples.
Thanks,
Curt

kapricorn

We found that if there is only 1 appontment on an indiviual day the appointment screen drags to a halt untill a 2nd appointment is added. We noticed this on version 5.6.14 up. If there are no appointments on the day then it is also fine.

Curt

kapricorn

We also have a client that is experiencing the same problem, converted them from softdent and they are on 5.6.23 and still extremely slow 10 seconds across the network. We have a copy of the data we can put on our ftp site if you wish.

Thanks,
Curt

kapricorn

On the new statements it does not show the Note field from the claim edit screen labeled: Reasons underpaid: (shows on patient bill)
Clients seem to be using this alot to explain the claim to the patients.

kapricorn

We are still seeing the same problem - we now have been looking at other office databases and have also found that when we run the utilities we are getting the same results - we get "Claim payments with mismatched dates fixed: 1661" on every database we run utils on. Most offices do not care or noti...

kapricorn

I haven't seen the clinic option for so long I seemed to forget about it. It seems that it will be able to do everything with the exception of billing statements. We could add a billing type associated to each clinic or maybe we can add clinic choice to the billing option screen.
Thanks again

kapricorn

We have a doctor that is converting from softdent and he has 5 locations and one central billing office. He wants to get rid of the central billing office and have each office bill for their own ins and statements and have the payments go back to the individual offices. Also each office would need t...

kapricorn

Jordan,

We verified that the checks are being produced. and since Thursday there are 9 more incidents found when running utils.

kapricorn

We have an office that is tracking the ins. writeoffs very closely and we found the reports to be off - it was being caused by the payment date being set as the proceedure date instead of the payment entry date. We ran the utils yesterday to correct it and it corrected 64 of them the reports were cr...

kapricorn

What we came up with then would be a check mark box that can be on the definitions/adjustment type page. It could state that all adjustments are considered production adjustments unless otherwise checked. This would eliminate the need to change any existing user data and I feel would make a much eas...

kapricorn

We thought the same thing. We are only planning on 4 not 6 choices. We thought maybe we could add code in Database Mainenance that would look for the single - or + and make it a -P or +P. We would still want the edit screen for the -+ to stay as non editable. If the code no longer fits for a practic...

kapricorn

We found the need to separate collection adjustments from production adjustments. I have come up with a pretty simple change that would allow a user to track adjustments separately and would not require any database change. We would change the adjustment screen under definitions to ask more than jus...

kapricorn

I'm not sure if I am missing something or not.

Go to reports
go to proceedures
enter the date range
choose grouped by proceedure code

It should give what you are asking for.

Search found 62 matches