Open Dental Forum

I've always thought the referral methodology was silly. If I'm going to email a referral, why attach it? Why not just have the email serve as the referral? In the email tab I create a template for each referral. It merges relevant patient information. I write the referral note in a procedure note wi...

Here's a 2 minute video of what happens...

https://vimeo.com/548105588/2fdfb33cbb

My hopes for LocalMed being the problem have been dashed. There is no improvement when blocking LocalMed. If I set up a second server for reports only will this actually help? The data in that query seems nothing like the available on the report server. The manual says that the report server will pr...

Thanks Jordan! Can OD support help me with that mysql password change? Yesterday, at the end of the day, I called LocalMed. Even though I don't know a thing about sql, it looked to me as if the query had all the info that local med might want: provider, patient, appointment, confirmation. They sugge...

We've been experienceing a bunch of "program not responding" errors over the past month or so. When OD logs on they've concluded that someone is running a giant query repeatedly throught the day and when it happens, the server is essentially unavailable. Across our 15 computer network, someone is ge...

I may have done this for lab slips.

Couldn't we bring letterhead in as an image and then make that the background for all email?

Thanks!

Well, here's what came back from Sikkasoft: "We can give you the UCRs for the 17 plans you mention, across 10 zip codes, going back 3 years, for a $94,000 one-time cost to you. If you want more zip codes, it would be an incremental fee of $2,500 per additional group of 10 zip codes. If you would lik...

Well, I've looked at the SIKKA site and although they have a bunch of integrated products, none seem to perform what I'm looking for. I've reached out to them via email. We'll see...

Is there any way that OD can consolidate the UCRs for the major players for us FFS practices. The largest part of our problem is basing a patient portion on a UCR of which we are unaware. It's great to know in seconds via a variety of third parties as well as OD that restorative on a particular plan...

Outside of Open Dental, my outgoing gmail account has a signature that contains my logo and active icons to the practice website, Facebook, Instagram, and an active phone number. The signature does not appear when I select my email as the sender within Open Dental. Is there a way to get this functio...