Open Dental can modify a query or write a custom query for customers currently on support. Many queries are already available on our Query Examples page. Please review existing queries before completing a request.
Due to the overwhelming demand for custom queries, we currently have a backlog of requests. It may take several weeks to process and write a custom query. More complex queries may be split into multiple queries, or in some cases, denied.
Only delivered queries incur a charge. Rates can be found on our Fees page. There is no charge to submit a request.
Query Request Form
Please fill out each section carefully.
You should receive an automatic response via email within a few minutes. If we need additional details, we may follow up via email or phone. After processing the request, we will send another email with the query request number for reference. Once we have a quote for how much the query will cost, we will contact you.
Query Request Process
Below is a sample query request, an example of the query we would deliver, and what the query result set may look like.
Sample Query Request
Note: If you do not know how to answer a question, enter the information you do know and we will contact you for more information.
Once a query request is received, it will be reviewed by our Query Team. It may take several weeks to process your request. The Query Team will reach out with any questions regarding your query. Your office will receive a quote before work is started.
Once you have approved the quote, work will begin on your query request. When the request is complete, the query will be delivered back to you via email along with query instructions. The query can be added to your Query Favorites, and you will be prompted for any variable criteria each time you run it.
Sample Query Results
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