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IDSubmitterStatusPriorityVersions FoundVersions FixedCreation DateDescription
30310JasonLAccepted0Unversioned;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.001/03/2024(HQ Only) GitLab Pipeline (Web UI Team): Pipelines fail frequently and require manual re-running to pass
1864jsalmonWorksForMe07.9.30.0;11.0.29.0;11.1.2.008/18/2011Mobile patient portal synch taking too long between synchs. (can't duplicate)
1878jsparksWorksForMe07.9.27.0;11.0.29.0;11.1.2.008/26/2011Scanner gives error on the second scan. The first scan is successful, (we can't duplicate this)
1640anonWorksForMe07.9.0.003/08/2011I still see the default note getting appended after a note has been saved in a procedure.
1545jsparksWorksForMe07.7.4.001/26/2011Task copy/paste gives error (can't duplicate)
1644jsalmonWorksForMe07.7.18.0;7.8.4.003/09/2011Static image from web forms doesn't show after being saved to patient's forms.
1577jsparksWorksForMe07.6.18.0;7.7.8.002/01/2011Web Forms certificate "revoked"
1573jsparksWorksForMe07.6.17.0;7.7.7.001/29/2011If click ok on a signed sheet, it invalidates signature even if no changes were made (Can't duplicate).
1512jsparksWorksForMe07.6.13.001/19/2011When multiple signature boxes are on a consent form, 1 is signed and saved, then open to sign second box, and it looks like it has erased the first signature.
1448jsalmonWorksForMe07.6.11.012/03/2010Web service, task status cannot be edited.
1554jsparksWorksForMe07.5.32.0;7.6.16.0;7.7.4.001/26/2011Running tool to remove T codes and add D codes might move procedure codes to other categories. (have not yet duplicated)
1524jsparksWorksForMe07.5.30.0;7.6.14.001/21/2011Rx with address2, phone drops down too far.
1237grahamdeWorksForMe07.1.27.0;7.0.41.007/22/2010Recall email intended for family member goes to guarantor sometimes.
1070jsparksWorksForMe07.0.5.003/16/2010Production and Income report for specific clinic says 'all clinics' in the report header. Unknown whether daily, monthly, or annual. Could not duplicate.
1240jsparksWorksForMe07.0.42.0;7.1.29.0;7.2.3.007/23/2010When splitting a claim, the row numbers need to be reset or it will cause a bad e-claim to be sent.
1060jsparksWorksForMe07.0.4.003/09/2010If empA adds an override to phone line of empB showing empA available on that extension, it clocks in empB.
1128jsparksWorksForMe07.0.21.004/16/2010Claim report, cannot highlight raw text and copy to clipboard.
1097jsparksWorksForMe07.0.13.003/29/2010Claim form fields 'P1TreatDentMedicaidID' etc, do not pull up the Medicaid ID of the treating dentist. (not a bug)
861jsparksWorksForMe06.8.6.0;6.7.23.0;6.6.28.010/22/2009Hidden providers' schedules are getting copied when setting up.
1023jsparksWorksForMe06.8.37.0;6.9.12.001/29/2010When printing a LabelPatientRadiograph, page prints blank on a normal sheet of paper.
764jsparksWorksForMe06.7.7.007/31/2009Possible bug computing capitation copay in TP.
934jsparksWorksForMe06.7.33.0;6.8.23.011/30/2009Trojan import of preventive % should also use the same % for diagnostic and xray.
899jsparksWorksForMe06.7.28.0;6.8.13.011/09/2009Creating a claim changes the fee on a procedure.
799jsparksWorksForMe06.7.24.0;6.8.3.009/02/2009Electronic billing not working for one customer. Message about authentication failing. Specific version unknown.
835jsparksWorksForMe06.7.21.010/01/2009In procedure edit window, after using Change button, estimates do not refresh.
786jsparksWorksForMe06.7.12.008/17/2009When an amount used is entered into adjustments to ins benefits, it doesn't show at lower right of TP nor in tx plan estimates.
817jsparksWorksForMe06.6.27.0;6.7.20.009/13/2009If converting from an earlier version, before conversion starts, error about Unknown column 'DateTimeArrived' in 'field list'
774jsparksWorksForMe06.6.23.0;6.7.10.008/06/2009After adding a note for a provider using the note button, the appointment printout for that day starts at 12am.
636anonWorksForMe06.6.17.0;6.4.18.003/28/2009Date not visible after clicking on previous week or next week. Only the first digit of the first day and last day is visible.
632jsparksWorksForMe06.5.27.0;6.6.22.0;6.7.5.003/25/2009If too many identical plans, then the insplan window hangs when closing. (unique to one office).
653jsparksWorksForMe06.5.27.0;6.6.22.0;6.7.5.004/16/2009Import image, view in chart, rotate, view in chart again. Thumbnail not rotated as expected.
729jsparksWorksForMe06.5.26.0;6.6.19.007/03/2009Images attached to a claim seem to be saved in the EmailAttachments folder as png with a jpg extension.
748DebbieI7WorksForMe06.5.25.0;6.6.21.0;6.7.4.007/23/2009Supply inventory, when user changes note in order history, the quantity changes to zero.
607DebbieI7WorksForMe06.4.14.003/03/2009When you try to preview postcards for confirmations the Date and Time do not generate. It just says "date" and "time".
604DebbieI7WorksForMe06.4.12.0;6.3.0.002/26/2009Created a Referral slip with a referral that was attached to the patient. It shows in the Comm Log that I created the referral slip but it does not show the referral slip under the attached referral in the Family Module. Nathan said it is suppose to do that. Not 100% sure which build level of version 6.3 we were using. But I did test it in version 6.4.12 and it is still a problem
621jsparksWorksForMe06.3.8.0;6.4.18.0;6.5.3.003/17/2009Sheets print not working for one foreign user. Possibly related to paper size. All sheet types on all printers. We can't duplicate.
490jsparksWorksForMe06.1.9.011/07/2008Children not showing recall properly in the family list.
496jsparksWorksForMe06.1.9.011/13/2008Print one day for hospital not working
485jsparksWorksForMe06.1.7.011/01/2008Creating and editing patient payments does not leave an audit trail
465jsparksWorksForMe06.1.4.010/24/2008Deleting a claim does not release the claimprocs.
560jsparksWorksForMe06.1.14.0;6.2.14.0;6.3.6.001/19/2009Attempting to schedule a future recall gives an error, "patient not due". (can't duplicate)
443jsparksWorksForMe06.0.6.010/14/2008Extraction graphic not showing for primary teeth.
442jsparksWorksForMe06.0.5.010/10/2008Delete an appointment, and then try to do something else causes crash.
422jsparksWorksForMe06.0.3.009/26/2008If patient has perio recall and prophy recall, then double procedures get added to new appointment.
424jsparksWorksForMe06.0.3.009/26/2008If patient was a prophy type, then becomes a perio type, the prophy recall remains.
438jsparksWorksForMe05.9.9.0;6.0.5.010/10/2008Printing Rx defaults to wrong printer.
384jsparksWorksForMe05.8.4.0;5.9.2.008/20/2008A statement for one person might have the wrong balance forward amount, making the entire running balance column useless.
377jsparksWorksForMe05.8.4.008/15/2008Printing in grayscale mode prints in B/W instead. Only happens on printers connected directly to the network.
368jsparksWorksForMe05.8.2.007/31/2008If check or un-check the "Show Family Comm Entries" in the Account, gives an error. Hard to duplicate.
376jsparksWorksForMe05.7.18.008/15/2008Hiding email in the Chart module isn't working.
321jsparksWorksForMe05.6.30.0;5.7.3.006/12/2008Hospital print day progress notes, prints procedures from wrong dates.
289jsparksWorksForMe05.6.26.005/22/2008Payment plan edit window, if a payment is split, the entire payment is showing as assigned to the payment plan.
261jsparksWorksForMe05.6.17.004/22/2008When updating the code on a completed proc, it uses the UCR fee instead of the PPO fee.
248nsparksWorksForMe05.6.14.004/14/2008Insurance carriers added from lists are not immediately available
223jsparksWorksForMe05.6.10.003/24/2008Account numbers do not show on printed statements.
225jsparksWorksForMe05.6.10.003/24/2008When billing, selecting the billing type is being ignored.
233jsparksWorksForMe05.5.19.0;5.6.12.003/28/2008(not verified) Billing exclude if insurance pending not working.
99jsparksWorksForMe05.4.8.0;5.3.18.0;5.2.16.012/06/2007Confirmation postcard printing, it only prints one when trying to print a batch.
78grahamdeWorksForMe25.4.3.011/02/2007Warning didn't show if trying to run finance charges sooner than every 30 days.
45grahamdeDontUnderstand05.4.2.010/31/2007Some errors if disable use of images folder. (could not duplicate. Need more info.)
36560SaulAccepted025.3.1.006/28/2025(HQ Only) ConversionList - new MySqlConnector throws error sometimes
36398aleczVerified025.2.9.006/18/2025Credit Card Recurring Charges and Recuring Charge History Windows slow to Load and Refresh
36218BlakeFAccepted025.2.9.006/06/2025(Enhancement)Payment Portal - Allow offices to customize receipt email body messages
36268JasonLAccepted025.2.9.006/10/2025(HQ Only)(Enhancement)Developer Portal: Banners with text that is managed by HAT
36092DanHVerified025.2.6.005/29/2025In the Wiki window, clicking on a file or folder link with multiple consecutive spaces, fails to open the file or folder.
35976brittanymAccepted025.2.2.005/22/2025(HQ) MonitoredQuery - Historical query results show inaccurate statuses for query comparisons
36674MattQAccepted025.2.19.007/08/2025(Enhancement) Message-to-Pay - Create a commlog when automatic message has not been sent
36646DanHAccepted025.2.18.007/07/2025In the Wiki Search window, the grid can be cut off sometimes
36636NickCAccepted025.2.17.007/03/2025(Enhancement)OD Cloud, Exporting files, Allow users to choose export location
36622TraskMAccepted025.2.16.007/02/2025(HQ Only) (Enhancement)Retail Store - Add popup when a QR code is scanned instead of a bar code
36604techAccepted025.2.16.007/01/2025(HQ Only)Job Manager, periodic refresh de-selects grid selections
36710BlakeFulAccepted025.2.15.007/11/2025(HQ Only) Job Manager - Queries tab Concept, Definition, and Quote jobs not showing for user
36516techAccepted025.2.15.006/27/2025Problems window did not highlight problems already attached to patient.
36658adrianvAccepted025.2.14.007/08/2025Clinics window - The up/down button functionality works incorrectly when selecting more than one clinic
36496gabejAccepted025.2.14.006/26/2025(HQ Only) Mailchimp Upload - Update chcheckboxes to radio buttons
36426brittanymAccepted025.2.13.006/19/2025(HQ) Job manager datetime adjustments
36554adrianvAccepted025.2.13.006/27/2025Problems window - Hidden problems are visible when adding problems to a patient
36372jaylenfAccepted025.2.12.006/17/2025Care Credit - audit trail entries for payments had wrong user on them
36362jaylenfAccepted025.2.11.006/17/2025XConnect - Clear out date of service for Pre-Auth
36296DanHVerified025.2.10.006/12/2025In the Wiki Search window, when an ODCloud user previews a wiki page, Open Dental will crash
36134aleczVerified025.2.1.005/30/2025In Account Module, payments created by CareCredit refunds are being created for the full amount of the CareCredit transaction, and not accounting for the merchant fee adjustment.
36702josephtAccepted025.1.45.0;25.2.20.007/10/2025Providers - Dental school filters sometimes does not work
36704aleczVerified025.1.45.0;25.2.20.007/10/2025In the Task Edit Form and the Account Module, certain special characters cause abnormal spellchecker drawing behavior in text fields with spellchecking enabled.
36708techAccepted025.1.45.0;25.2.20.007/11/2025One of the settings in the reports setup window said "when to accessing" instead of "when accessing".
36712RachelKVerified025.1.45.0;25.2.20.007/11/2025Reports, treatment planned procedures on a payment plan were not calculating discounts properly.
36714jsullivanAccepted025.1.45.0;25.2.20.007/11/2025Canada: On sent claims, E19 field should be the next available number from the office sequence counter, but it isn't
36718alvindAccepted025.1.45.0;25.2.20.007/11/2025EmailMessage - Add email addresses iteratively
36720andrewdaAccepted025.1.45.0;25.2.20.007/11/2025Opening the Transaction History window will show repeated payment splits
36682techAccepted025.1.44.0;25.2.19.007/09/2025(HQ Only) Headmaster page loader exe is inefficient
36684techAccepted025.1.44.0;25.2.19.007/09/2025Users could edit time clock entries to ones that didn't make sense, such as clocking out for break during another break or before they clocked in for the day.
36696josephtAccepted025.1.44.0;25.2.19.007/10/2025Grading Scales - Ok button is not visible in selection mode
36698josephtAccepted025.1.44.0;25.2.19.007/10/2025Requirements Needed - Duplicate requirements can sometimes be created
36644RachelKVerified025.1.43.0;25.2.18.007/03/2025Insurance Plan, exiting the edit insurance plan window when converting an imported plan from eForms is displaying an erroneous popup.
36654ajollyAccepted025.1.43.0;25.2.18.007/08/2025Foreign version - Some sheet grids cannot be translated
36656ajollyAccepted025.1.43.0;25.2.18.007/08/2025Fee tools - Copy tool does not insert/update fees with overrides correctly
36664andrewdaVerified025.1.43.0;25.2.18.007/08/2025Opening and closing Fill eForm windows will over time cause Open Dental to become slow and crash.
36666ajollyAccepted025.1.43.0;25.2.18.007/08/2025Procedure Codes - Viewing Provider specific fees for a fee schedule when there are none do not show the default fees sometimes
36512adrianvAccepted025.1.40.0;25.2.15.006/27/2025The Search function from the Help '?' doesn't always return results from manual pages
36514adrianvAccepted025.1.40.0;25.2.15.006/27/2025(HQ Only) Using the options in the Help Menu to access the website does not generate the help cookie for an active registration key
36544techAccepted025.1.40.0;25.2.15.006/27/2025Edit Clock Event - Update the popup message was unclear when a user tried to enter a date or time that was in the future.
36576techAccepted025.1.40.0;25.2.15.006/30/2025Editing a break start time while on break changed the user from "Break" to "Working".
36592grahamdeVerified025.1.40.0;25.2.15.007/01/2025Canada EOB printout has error when there are carrier issued procedure codes in addition to a regular procedure with lab fees.
36688BlakeFAccepted025.1.39.0;25.2.19.007/10/2025Web Sched New Patient - Patients are shown incorrect timeslots
35390techVerified025.1.39.0;25.2.14.004/03/2025Sheets - When saving PDF, the file does not save dicom image that was added to Image Pat field
36504LocNVerified025.1.39.0;25.2.14.006/26/2025Sheets - When saving PDF, the file does not save drawings on image
36506jaylenfAccepted025.1.39.0;25.2.14.006/26/2025Edit Problem Window - user was able to convert a problem with an empty note field
36446kaushikpAccepted025.1.38.0;25.2.13.006/23/2025General Ledger Detail Report when rows are too large infinitely adds empty pages
36410samAccepted025.1.37.0;25.2.12.006/18/2025eConnector - Nightly sync fails
36286samAccepted025.1.34.0;25.2.10.006/11/2025API Service - Startup can fail
36212techAccepted025.1.33.0;25.2.9.006/06/2025Edit Payment Split window may allow saving PaySplits with no Provider or Unearned Type
36190TraskMAccepted025.1.32.0;25.2.8.006/04/2025Imaging Module scans can cause WPF UI to not work right
36010techAccepted025.1.28.0;25.2.3.005/23/2025Super Family Invoices - Patient payments, ins payments, and ins writeoffs for super family members were not showing
36024kylerdAccepted025.1.28.0;25.2.3.005/23/2025(HQ) - Headmaster timestamp prefs aren't updating
36000MiguelMAccepted025.1.27.0;25.2.2.0;25.2.3.005/22/2025Sheet def edit window incorrectly draws textboxes over checkbox rectangles.
35980ZakKVerified025.1.27.0;25.2.2.005/22/2025(HQ Only) ODTouch - Flutter - Images module button colors are incorrect
35898alvindAccepted025.1.24.0;25.2.1.005/15/2025In Pref Setup window, the pref for "Use Secure Email to send Web Sched Recall messages" was not considering clinics.
35584ajollyAccepted025.1.19.0;25.2.1.004/22/2025(Enhancement) Canada Attachments - Sending some images sometimes throws a 'File Exceeds the size limit' error when they shouldn't
35541techAccepted025.1.18.0;25.2.1.004/17/2025In Sheet Picker window, the max and min buttons at the UR were blurry
36462brittanymAccepted024.4.54.0;25.1.38.0;25.2.13.006/23/2025(HQ Only) Comm log sometimes is incorrect when changing clinic preference
35878DanHAccepted024.4.50.0;25.1.24.0;25.2.1.005/15/2025In Canada, EOB's for a claim that show $0 labs were hard to distinguish between carrier added labs and submitted labs.
35880DanHAccepted024.4.50.0;25.1.24.0;25.2.1.005/15/2025In Canada, claim acknowledgements did not list any labs
35852jaylenfAccepted024.4.49.0;25.1.23.0;25.2.1.005/13/2025Fix XConnect Claim Validation Formatting
35644braylonsAccepted024.4.46.0;25.1.20.0;25.2.1.004/28/2025Pearl hover text could be cut off sometimes
35552RachelKAccepted024.4.45.0;25.1.18.0;25.2.1.004/18/2025(HQ Only) Job Manager popout window displays extra whitespace
34922gabejAccepted024.4.31.0;25.1.1.0;25.2.1.003/06/2025(HQ) AutoComm - Autocomm features disabling themselves from HQ
33984techAccepted024.4.2.0;25.1.1.0;25.2.1.012/17/2024(Enhancement) Dynamic Payment Plans - Unable to attach pay splits to playplan sometimes
34812jsalmonAccepted024.3.55.0;24.4.27.0;25.1.1.0;25.2.1.002/26/2025Income Transfer Manager window, block the user from creating income transfers when an As Total insurance payment exceeds the total value of the claim.
34644felixrAccepted024.3.50.0;24.4.23.0;25.1.1.0;25.2.1.002/12/2025(HqOnly)Flutter - X classes do not contain a deep clone method
34632techAccepted024.3.49.0;24.4.22.0;25.1.1.0;25.2.1.002/11/2025Income Transfer Manager window, claim transfers made upon loading the window are not transferring write-offs for total payments.
33882sarahlAccepted024.2.64.0;24.3.30.0;24.4.1.0;25.1.1.0;25.2.1.012/10/2024(HQ Only) Job Manager - TopParent Linkages issues
33828ezequielsAccepted024.2.60.0;24.3.27.0;24.4.1.0;25.1.1.0;25.2.1.012/03/2024(Enhancement)eRouting Def Edit - Add ability to require at least one or all triggers
32906ajollyAccepted024.2.25.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.009/03/2024(Enhancement) Graphical Perio Chart - Add birthdate to printed Perio Charts
32718brittanymAccepted024.2.21.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.008/14/2024(HQ)- Text Messaging - Normalize emojis at HQ
36716bendAccepted024.1;24.2;24.3;24.4.54.0;25.1.45.0;25.2.20.007/11/2025Message-to-Pay messages sent from the Billing List have invalid URLs
31068felixrAccepted024.1.7.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.003/06/2024(Enhancement) ODTouch - Lab Cases Save Prompt on Back
32882samAccepted024.1.66.0;24.2.25.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.008/29/2024(HQ ONLY) Remove URL from message duplicate hash
32732ajollyAccepted024.1.62.0;24.2.21.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.008/15/2024(Enhancement)Database Maintenance - Add descriptions to/reorder DBM methods that will effect other DBM methods
32340jaylenfAccepted024.1.47.0;24.2.9.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.007/08/2024(Hq Only) Phone Graph Edit Provider Schedule times would not save sometimes
31610alvindAccepted024.1.23.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.004/19/2024(HQ) Headmaster - Texting
31358BlakeFAccepted023.3.45.0;24.1.16.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.004/02/2024(Enhancement) Popup Message windows - There is inconsistency with the syntax used between steps in instructions
30706felixrAccepted023.3.31.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.002/07/2024(Enhancement) eClipboard - eClipboard Image Capture def order is not consistent in the UI
30302jsalmonAccepted023.3.21.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.001/03/2024(HQ Only) Chart module, patients with a lot of tasks take a long time to load sometimes.
28276JasonLAccepted023.1.30.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.007/13/2023(HQ Only) od-lib: Date inputs returning strings can sometimes cause errors
27016jsullivanAccepted022.3.59.0;22.4.33.0;23.1.1.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.003/27/2023(Enhancement) Secure Email: Offices don't receive alerts when secure emails fail to send
24476gabejAccepted022.2.18.0;22.3.1.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.007/01/2022(HQ) Broadcaster - Set autorenew to true whe creating vonage 10dlc campaigns
17266patrickcWorksForMe020.1.37.0;20.2.23.0;20.3.1.0;20.4.1.0;20.5.1.006/30/2020WebForms - Mobile layout creates scrolling issues in firefox when large headings are used.
14183joeWorksForMe018.3.59.0;18.4.52.0;19.1.32.0;19.2.1.0;19.3.1.006/10/2019An error can occur when attempting to set the title of the main window.
7469jsalmonWorksForMe017.3.16.010/23/2017Web Sched New Patient does not load for the Edge browser when put into an iFrame.
2278grahamdeWorksForMe012.1.28.0;12.2.26.0;12.3.2.006/08/2012For patients without payment plans, in the payment window attach to payment plan checkbox is always disabled for new payments until clicking OK on the payment and reopening the payment. This is how it should be. Patients without payment plans will have no payment plan to attach the payment to anyways.
2177grahamdeWorksForMe012.1.14.0;12.2.4.003/23/2012Canadian outstanding transactions request (ROT) window sometimes shows an error message saying request failed version 2 CCD message type not recognized.
1963jsparksWorksForMe011.1.7.010/24/2011Multipage scanning error about missing EZPdf.dll.
2010jsalmonWorksForMe011.1.13.011/28/2011Payments, the attached to payment plan check box is being checked sometimes even when plan is paid off.
2013jsalmonWorksForMe011.1.13.011/30/2011Security, log off after "x" minutes ignores the user's attempt to stop the auto log off process sometimes.
1981michaelWorksForMe011.0.40.011/03/2011Module setup, automatically generate fee schedules for CPPs makes schedules for PPOs as well.
1935jsparksWorksForMe011.0.33.0;11.1.4.010/10/2011When open a procedure from the Chart module, the procedure and notes should be pulled directly from the database rather than from the list in the Progress Notes to help with concurrency issues. (unconfirmed).
1905jsparksWorksForMe011.0.29.009/23/2011Used to be able to delete multiple TP items from the chart at once.
35334BlakeFAccepted00.0.0.0;25.2.1.004/01/2025(HQ Only) Angular Code Generator - Cannot be used on a 4k monitor
22810JasonLAccepted00.0.0.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.001/20/2022(HQ)Processing Lander assets should be in an assets directory
36066alvindAccepted005/28/2025(HQ) RMT - Allow RMT to work with comma delimited list for server restarts