OPEN DENTAL BUG TRACKING
You are currently logged in anonymously.
Bug List  Previous Versions  Login  New Bug     


Bug ID     Date Range     to     Priority     Status  

Key Word Search     Order By         Search  

IDSubmitterStatusPriorityVersions FoundVersions FixedCreation DateDescription
1864jsalmonWorksForMe07.9.30.0;11.0.29.0;11.1.2.008/18/2011Mobile patient portal synch taking too long between synchs. (can't duplicate)
1878jsparksWorksForMe07.9.27.0;11.0.29.0;11.1.2.008/26/2011Scanner gives error on the second scan. The first scan is successful, (we can't duplicate this)
1640anonWorksForMe07.9.0.003/08/2011I still see the default note getting appended after a note has been saved in a procedure.
1545jsparksWorksForMe07.7.4.001/26/2011Task copy/paste gives error (can't duplicate)
1644jsalmonWorksForMe07.7.18.0;7.8.4.003/09/2011Static image from web forms doesn't show after being saved to patient's forms.
1577jsparksWorksForMe07.6.18.0;7.7.8.002/01/2011Web Forms certificate "revoked"
1573jsparksWorksForMe07.6.17.0;7.7.7.001/29/2011If click ok on a signed sheet, it invalidates signature even if no changes were made (Can't duplicate).
1512jsparksWorksForMe07.6.13.001/19/2011When multiple signature boxes are on a consent form, 1 is signed and saved, then open to sign second box, and it looks like it has erased the first signature.
1448jsalmonWorksForMe07.6.11.012/03/2010Web service, task status cannot be edited.
1554jsparksWorksForMe07.5.32.0;7.6.16.0;7.7.4.001/26/2011Running tool to remove T codes and add D codes might move procedure codes to other categories. (have not yet duplicated)
1524jsparksWorksForMe07.5.30.0;7.6.14.001/21/2011Rx with address2, phone drops down too far.
1237grahamdeWorksForMe07.1.27.0;7.0.41.007/22/2010Recall email intended for family member goes to guarantor sometimes.
1070jsparksWorksForMe07.0.5.003/16/2010Production and Income report for specific clinic says 'all clinics' in the report header. Unknown whether daily, monthly, or annual. Could not duplicate.
1240jsparksWorksForMe07.0.42.0;7.1.29.0;7.2.3.007/23/2010When splitting a claim, the row numbers need to be reset or it will cause a bad e-claim to be sent.
1060jsparksWorksForMe07.0.4.003/09/2010If empA adds an override to phone line of empB showing empA available on that extension, it clocks in empB.
1128jsparksWorksForMe07.0.21.004/16/2010Claim report, cannot highlight raw text and copy to clipboard.
1097jsparksWorksForMe07.0.13.003/29/2010Claim form fields 'P1TreatDentMedicaidID' etc, do not pull up the Medicaid ID of the treating dentist. (not a bug)
861jsparksWorksForMe06.8.6.0;6.7.23.0;6.6.28.010/22/2009Hidden providers' schedules are getting copied when setting up.
1023jsparksWorksForMe06.8.37.0;6.9.12.001/29/2010When printing a LabelPatientRadiograph, page prints blank on a normal sheet of paper.
764jsparksWorksForMe06.7.7.007/31/2009Possible bug computing capitation copay in TP.
934jsparksWorksForMe06.7.33.0;6.8.23.011/30/2009Trojan import of preventive % should also use the same % for diagnostic and xray.
899jsparksWorksForMe06.7.28.0;6.8.13.011/09/2009Creating a claim changes the fee on a procedure.
799jsparksWorksForMe06.7.24.0;6.8.3.009/02/2009Electronic billing not working for one customer. Message about authentication failing. Specific version unknown.
835jsparksWorksForMe06.7.21.010/01/2009In procedure edit window, after using Change button, estimates do not refresh.
786jsparksWorksForMe06.7.12.008/17/2009When an amount used is entered into adjustments to ins benefits, it doesn't show at lower right of TP nor in tx plan estimates.
817jsparksWorksForMe06.6.27.0;6.7.20.009/13/2009If converting from an earlier version, before conversion starts, error about Unknown column 'DateTimeArrived' in 'field list'
774jsparksWorksForMe06.6.23.0;6.7.10.008/06/2009After adding a note for a provider using the note button, the appointment printout for that day starts at 12am.
636anonWorksForMe06.6.17.0;6.4.18.003/28/2009Date not visible after clicking on previous week or next week. Only the first digit of the first day and last day is visible.
632jsparksWorksForMe06.5.27.0;6.6.22.0;6.7.5.003/25/2009If too many identical plans, then the insplan window hangs when closing. (unique to one office).
653jsparksWorksForMe06.5.27.0;6.6.22.0;6.7.5.004/16/2009Import image, view in chart, rotate, view in chart again. Thumbnail not rotated as expected.
729jsparksWorksForMe06.5.26.0;6.6.19.007/03/2009Images attached to a claim seem to be saved in the EmailAttachments folder as png with a jpg extension.
748DebbieI7WorksForMe06.5.25.0;6.6.21.0;6.7.4.007/23/2009Supply inventory, when user changes note in order history, the quantity changes to zero.
607DebbieI7WorksForMe06.4.14.003/03/2009When you try to preview postcards for confirmations the Date and Time do not generate. It just says "date" and "time".
604DebbieI7WorksForMe06.4.12.0;6.3.0.002/26/2009Created a Referral slip with a referral that was attached to the patient. It shows in the Comm Log that I created the referral slip but it does not show the referral slip under the attached referral in the Family Module. Nathan said it is suppose to do that. Not 100% sure which build level of version 6.3 we were using. But I did test it in version 6.4.12 and it is still a problem
621jsparksWorksForMe06.3.8.0;6.4.18.0;6.5.3.003/17/2009Sheets print not working for one foreign user. Possibly related to paper size. All sheet types on all printers. We can't duplicate.
490jsparksWorksForMe06.1.9.011/07/2008Children not showing recall properly in the family list.
496jsparksWorksForMe06.1.9.011/13/2008Print one day for hospital not working
485jsparksWorksForMe06.1.7.011/01/2008Creating and editing patient payments does not leave an audit trail
465jsparksWorksForMe06.1.4.010/24/2008Deleting a claim does not release the claimprocs.
560jsparksWorksForMe06.1.14.0;6.2.14.0;6.3.6.001/19/2009Attempting to schedule a future recall gives an error, "patient not due". (can't duplicate)
443jsparksWorksForMe06.0.6.010/14/2008Extraction graphic not showing for primary teeth.
442jsparksWorksForMe06.0.5.010/10/2008Delete an appointment, and then try to do something else causes crash.
422jsparksWorksForMe06.0.3.009/26/2008If patient has perio recall and prophy recall, then double procedures get added to new appointment.
424jsparksWorksForMe06.0.3.009/26/2008If patient was a prophy type, then becomes a perio type, the prophy recall remains.
438jsparksWorksForMe05.9.9.0;6.0.5.010/10/2008Printing Rx defaults to wrong printer.
384jsparksWorksForMe05.8.4.0;5.9.2.008/20/2008A statement for one person might have the wrong balance forward amount, making the entire running balance column useless.
377jsparksWorksForMe05.8.4.008/15/2008Printing in grayscale mode prints in B/W instead. Only happens on printers connected directly to the network.
368jsparksWorksForMe05.8.2.007/31/2008If check or un-check the "Show Family Comm Entries" in the Account, gives an error. Hard to duplicate.
376jsparksWorksForMe05.7.18.008/15/2008Hiding email in the Chart module isn't working.
321jsparksWorksForMe05.6.30.0;5.7.3.006/12/2008Hospital print day progress notes, prints procedures from wrong dates.
289jsparksWorksForMe05.6.26.005/22/2008Payment plan edit window, if a payment is split, the entire payment is showing as assigned to the payment plan.
261jsparksWorksForMe05.6.17.004/22/2008When updating the code on a completed proc, it uses the UCR fee instead of the PPO fee.
248nsparksWorksForMe05.6.14.004/14/2008Insurance carriers added from lists are not immediately available
223jsparksWorksForMe05.6.10.003/24/2008Account numbers do not show on printed statements.
225jsparksWorksForMe05.6.10.003/24/2008When billing, selecting the billing type is being ignored.
233jsparksWorksForMe05.5.19.0;5.6.12.003/28/2008(not verified) Billing exclude if insurance pending not working.
99jsparksWorksForMe05.4.8.0;5.3.18.0;5.2.16.012/06/2007Confirmation postcard printing, it only prints one when trying to print a batch.
78grahamdeWorksForMe25.4.3.011/02/2007Warning didn't show if trying to run finance charges sooner than every 30 days.
45grahamdeDontUnderstand05.4.2.010/31/2007Some errors if disable use of images folder. (could not duplicate. Need more info.)
11291cameronAccepted018.2.25.0;18.3.1.009/18/2018Getting popup messages to display for a selected patient could be slow sometimes
11293lukemAccepted018.2.25.0;18.3.1.009/19/2018Opening the eServices window could throw an error sometimes
11299davidAccepted018.2.25.0;18.3.1.009/19/2018Payment window, allocating unearned creates splits with 0 amount sometimes.
11307lukemAccepted018.2.25.0;18.3.1.009/19/2018Open Dental is not shutting down correctly when an unhandled exception occurs
11309chrisAccepted018.2.25.0;18.3.1.009/19/2018When multiple credit card programs are enabled the Credit Card Manage window does not display all columns
11311lindsayAccepted018.2.25.0;18.3.1.009/20/2018Selected payment plan debits do not make payments as expected.
11259brendanbAccepted018.2.24.0;18.3.1.009/17/2018An audit trail isn't created when a user cancels out of creating a claim payment
11265matherinlAccepted018.2.24.0;18.3.1.009/17/2018Account module, when right-clicking the "add adjustment" option shows for non-procedure items.
11273jsalmonAccepted018.2.24.0;18.3.1.009/17/2018Referrals, creating a new referral for a patient will cause other workstations to get an error message sometimes.
11277jsalmonAccepted018.2.24.0;18.3.1.009/18/2018Fees for a particular fee schedule will blank out when utilizing the clinics feature sometimes. Restarting the program will cause the fees to come back correctly.
11283lindsayAccepted018.2.24.0;18.3.1.009/18/2018Closed payment plans with adjustments on Do Not Age (Legacy) do not close out charges correctly
11033tgriswoldAccepted018.2.19.0;18.3.1.008/28/2018Database maintenance, some fixes show a variable amount of rows in the grid
11035tgriswoldAccepted018.2.19.0;18.3.1.008/28/2018Database maintenance, some breakdowns run a fix
11045tgriswoldAccepted018.2.19.0;18.3.1.008/29/2018Database maintenance, Canada only tools are showing in the grid when not in Canada
10729cameronAccepted018.2.12.0;18.3.1.008/06/2018(Enhancement)Transworld, automatically send a suspend message when a payplan is created for a guarantor whose account is being managed by TSI.
11313techAccepted018.1.58.0;18.2.25.0;18.3.1.009/20/2018Statements, trying to email a statement printed from billing module prompts user with "Email was already sent."
11321joeAccepted018.1.58.0;18.2.25.0;18.3.1.009/20/2018Apixia bridge can crash when the user does not have access to ini path.
11247jsalmonAccepted018.1.57.0;18.2.24.0;18.3.1.009/13/2018Full hard drives on the server that hosts the database service crashes the program.
11271lukemAccepted018.1.57.0;18.2.24.0;18.3.1.009/17/2018Editing a patient could cause an error sometimes
11171davidAccepted018.1.55.0;18.2.22.0;18.3.1.009/10/2018Canadian payment importing, amount wouldn't be entered into Insurance Estimate Override field.
11189matherinlAccepted018.1.55.0;18.2.22.0;18.3.1.009/11/2018Slowness, the logic to grab outstanding claims can take a long time on large databases.
11191matherinlAccepted018.1.55.0;18.2.22.0;18.3.1.009/11/2018Fee cache, the query to initialize the fee cache can take a long time on larger databases.
11195lukemAccepted018.1.55.0;18.2.22.0;18.3.1.009/11/2018Middle Tier, creating a billing list throws an error sometimes.
11125jsalmonAccepted018.1.54.0;18.2.21.0;18.3.1.009/05/2018Fee Tools window can cause duplicate fees sometimes.
11209jsalmonAccepted018.1.53.0;18.2.22.0;18.3.1.009/11/2018Treat' Plan module, trying to save a treatment plan crashes the program sometimes.
11093jsalmonAccepted018.1.53.0;18.2.21.0;18.3.1.009/04/2018Appts module, trying to draw appointments when the computer is out of memory crashes the program.
10991cameronAccepted018.1.50.0;18.2.17.0;18.3.1.008/22/2018Middle Tier, long processes can cause a connection time out error sometimes
10751SaulAccepted018.1.46.0;18.2.13.0;18.3.1.008/08/2018Fee Schedule Tools, copying fee schedules sometimes does not work
11101jsalmonAccepted017.4.94.0;18.1.54.0;18.2.21.0;18.3.1.009/04/2018MySQL failing to respond after a period of time crashes the program.
9361cameronAccepted017.3.76.0;17.4.54.0;18.1.1.0;18.2.1.0;18.3.1.004/18/2018Incoming email syncing can cause computer slowness sometimes
7469jsalmonWorksForMe017.3.16.010/23/2017Web Sched New Patient does not load for the Edge browser when put into an iFrame.
2278grahamdeWorksForMe012.1.28.0;12.2.26.0;12.3.2.006/08/2012For patients without payment plans, in the payment window attach to payment plan checkbox is always disabled for new payments until clicking OK on the payment and reopening the payment. This is how it should be. Patients without payment plans will have no payment plan to attach the payment to anyways.
2177grahamdeWorksForMe012.1.14.0;12.2.4.003/23/2012Canadian outstanding transactions request (ROT) window sometimes shows an error message saying request failed version 2 CCD message type not recognized.
1963jsparksWorksForMe011.1.7.010/24/2011Multipage scanning error about missing EZPdf.dll.
2010jsalmonWorksForMe011.1.13.011/28/2011Payments, the attached to payment plan check box is being checked sometimes even when plan is paid off.
2013jsalmonWorksForMe011.1.13.011/30/2011Security, log off after "x" minutes ignores the user's attempt to stop the auto log off process sometimes.
1981michaelWorksForMe011.0.40.011/03/2011Module setup, automatically generate fee schedules for CPPs makes schedules for PPOs as well.
1935jsparksWorksForMe011.0.33.0;11.1.4.010/10/2011When open a procedure from the Chart module, the procedure and notes should be pulled directly from the database rather than from the list in the Progress Notes to help with concurrency issues. (unconfirmed).
1905jsparksWorksForMe011.0.29.009/23/2011Used to be able to delete multiple TP items from the chart at once.
11097jsalmonAccepted01.0.0.009/04/2018Fee Cache fails to load when there are millions of fees in the database.
11107jsalmonAccepted01.0.0.009/04/2018Junk Job
11141joeAccepted00.0.0.009/06/2018Successful Query Execution Error Retry holding job.