| ID | Submitter | Status | Priority | Versions Found | Versions Fixed | Creation Date | Description |
| 1864 | jsalmon | WorksForMe | 0 | 7.9.30.0;11.0.29.0;11.1.2.0 | | 08/18/2011 | Mobile patient portal synch taking too long between synchs. (can't duplicate) |
| 1878 | jsparks | WorksForMe | 0 | 7.9.27.0;11.0.29.0;11.1.2.0 | | 08/26/2011 | Scanner gives error on the second scan. The first scan is successful, (we can't duplicate this) |
| 1640 | anon | WorksForMe | 0 | 7.9.0.0 | | 03/08/2011 | I still see the default note getting appended after a note has been saved in a procedure. |
| 1545 | jsparks | WorksForMe | 0 | 7.7.4.0 | | 01/26/2011 | Task copy/paste gives error (can't duplicate) |
| 1644 | jsalmon | WorksForMe | 0 | 7.7.18.0;7.8.4.0 | | 03/09/2011 | Static image from web forms doesn't show after being saved to patient's forms. |
| 1577 | jsparks | WorksForMe | 0 | 7.6.18.0;7.7.8.0 | | 02/01/2011 | Web Forms certificate "revoked" |
| 1573 | jsparks | WorksForMe | 0 | 7.6.17.0;7.7.7.0 | | 01/29/2011 | If click ok on a signed sheet, it invalidates signature even if no changes were made (Can't duplicate). |
| 1512 | jsparks | WorksForMe | 0 | 7.6.13.0 | | 01/19/2011 | When multiple signature boxes are on a consent form, 1 is signed and saved, then open to sign second box, and it looks like it has erased the first signature. |
| 1448 | jsalmon | WorksForMe | 0 | 7.6.11.0 | | 12/03/2010 | Web service, task status cannot be edited. |
| 1554 | jsparks | WorksForMe | 0 | 7.5.32.0;7.6.16.0;7.7.4.0 | | 01/26/2011 | Running tool to remove T codes and add D codes might move procedure codes to other categories. (have not yet duplicated) |
| 1524 | jsparks | WorksForMe | 0 | 7.5.30.0;7.6.14.0 | | 01/21/2011 | Rx with address2, phone drops down too far. |
| 1237 | grahamde | WorksForMe | 0 | 7.1.27.0;7.0.41.0 | | 07/22/2010 | Recall email intended for family member goes to guarantor sometimes. |
| 1070 | jsparks | WorksForMe | 0 | 7.0.5.0 | | 03/16/2010 | Production and Income report for specific clinic says 'all clinics' in the report header. Unknown whether daily, monthly, or annual. Could not duplicate. |
| 1240 | jsparks | WorksForMe | 0 | 7.0.42.0;7.1.29.0;7.2.3.0 | | 07/23/2010 | When splitting a claim, the row numbers need to be reset or it will cause a bad e-claim to be sent. |
| 1060 | jsparks | WorksForMe | 0 | 7.0.4.0 | | 03/09/2010 | If empA adds an override to phone line of empB showing empA available on that extension, it clocks in empB. |
| 1128 | jsparks | WorksForMe | 0 | 7.0.21.0 | | 04/16/2010 | Claim report, cannot highlight raw text and copy to clipboard. |
| 1097 | jsparks | WorksForMe | 0 | 7.0.13.0 | | 03/29/2010 | Claim form fields 'P1TreatDentMedicaidID' etc, do not pull up the Medicaid ID of the treating dentist. (not a bug) |
| 861 | jsparks | WorksForMe | 0 | 6.8.6.0;6.7.23.0;6.6.28.0 | | 10/22/2009 | Hidden providers' schedules are getting copied when setting up. |
| 1023 | jsparks | WorksForMe | 0 | 6.8.37.0;6.9.12.0 | | 01/29/2010 | When printing a LabelPatientRadiograph, page prints blank on a normal sheet of paper. |
| 764 | jsparks | WorksForMe | 0 | 6.7.7.0 | | 07/31/2009 | Possible bug computing capitation copay in TP. |
| 934 | jsparks | WorksForMe | 0 | 6.7.33.0;6.8.23.0 | | 11/30/2009 | Trojan import of preventive % should also use the same % for diagnostic and xray. |
| 899 | jsparks | WorksForMe | 0 | 6.7.28.0;6.8.13.0 | | 11/09/2009 | Creating a claim changes the fee on a procedure. |
| 799 | jsparks | WorksForMe | 0 | 6.7.24.0;6.8.3.0 | | 09/02/2009 | Electronic billing not working for one customer. Message about authentication failing. Specific version unknown. |
| 835 | jsparks | WorksForMe | 0 | 6.7.21.0 | | 10/01/2009 | In procedure edit window, after using Change button, estimates do not refresh. |
| 786 | jsparks | WorksForMe | 0 | 6.7.12.0 | | 08/17/2009 | When an amount used is entered into adjustments to ins benefits, it doesn't show at lower right of TP nor in tx plan estimates. |
| 817 | jsparks | WorksForMe | 0 | 6.6.27.0;6.7.20.0 | | 09/13/2009 | If converting from an earlier version, before conversion starts, error about Unknown column 'DateTimeArrived' in 'field list'
|
| 774 | jsparks | WorksForMe | 0 | 6.6.23.0;6.7.10.0 | | 08/06/2009 | After adding a note for a provider using the note button, the appointment printout for that day starts at 12am. |
| 636 | anon | WorksForMe | 0 | 6.6.17.0;6.4.18.0 | | 03/28/2009 | Date not visible after clicking on previous week or next week. Only the first digit of the first day and last day is visible. |
| 632 | jsparks | WorksForMe | 0 | 6.5.27.0;6.6.22.0;6.7.5.0 | | 03/25/2009 | If too many identical plans, then the insplan window hangs when closing. (unique to one office). |
| 653 | jsparks | WorksForMe | 0 | 6.5.27.0;6.6.22.0;6.7.5.0 | | 04/16/2009 | Import image, view in chart, rotate, view in chart again. Thumbnail not rotated as expected. |
| 729 | jsparks | WorksForMe | 0 | 6.5.26.0;6.6.19.0 | | 07/03/2009 | Images attached to a claim seem to be saved in the EmailAttachments folder as png with a jpg extension. |
| 748 | DebbieI7 | WorksForMe | 0 | 6.5.25.0;6.6.21.0;6.7.4.0 | | 07/23/2009 | Supply inventory, when user changes note in order history, the quantity changes to zero. |
| 607 | DebbieI7 | WorksForMe | 0 | 6.4.14.0 | | 03/03/2009 | When you try to preview postcards for confirmations the Date and Time do not generate. It just says "date" and "time". |
| 604 | DebbieI7 | WorksForMe | 0 | 6.4.12.0;6.3.0.0 | | 02/26/2009 | Created a Referral slip with a referral that was attached to the patient. It shows in the Comm Log that I created the referral slip but it does not show the referral slip under the attached referral in the Family Module. Nathan said it is suppose to do that. Not 100% sure which build level of version 6.3 we were using. But I did test it in version 6.4.12 and it is still a problem |
| 621 | jsparks | WorksForMe | 0 | 6.3.8.0;6.4.18.0;6.5.3.0 | | 03/17/2009 | Sheets print not working for one foreign user. Possibly related to paper size. All sheet types on all printers. We can't duplicate. |
| 490 | jsparks | WorksForMe | 0 | 6.1.9.0 | | 11/07/2008 | Children not showing recall properly in the family list. |
| 496 | jsparks | WorksForMe | 0 | 6.1.9.0 | | 11/13/2008 | Print one day for hospital not working |
| 485 | jsparks | WorksForMe | 0 | 6.1.7.0 | | 11/01/2008 | Creating and editing patient payments does not leave an audit trail |
| 465 | jsparks | WorksForMe | 0 | 6.1.4.0 | | 10/24/2008 | Deleting a claim does not release the claimprocs. |
| 560 | jsparks | WorksForMe | 0 | 6.1.14.0;6.2.14.0;6.3.6.0 | | 01/19/2009 | Attempting to schedule a future recall gives an error, "patient not due". (can't duplicate) |
| 443 | jsparks | WorksForMe | 0 | 6.0.6.0 | | 10/14/2008 | Extraction graphic not showing for primary teeth. |
| 442 | jsparks | WorksForMe | 0 | 6.0.5.0 | | 10/10/2008 | Delete an appointment, and then try to do something else causes crash. |
| 422 | jsparks | WorksForMe | 0 | 6.0.3.0 | | 09/26/2008 | If patient has perio recall and prophy recall, then double procedures get added to new appointment. |
| 424 | jsparks | WorksForMe | 0 | 6.0.3.0 | | 09/26/2008 | If patient was a prophy type, then becomes a perio type, the prophy recall remains. |
| 438 | jsparks | WorksForMe | 0 | 5.9.9.0;6.0.5.0 | | 10/10/2008 | Printing Rx defaults to wrong printer. |
| 384 | jsparks | WorksForMe | 0 | 5.8.4.0;5.9.2.0 | | 08/20/2008 | A statement for one person might have the wrong balance forward amount, making the entire running balance column useless. |
| 377 | jsparks | WorksForMe | 0 | 5.8.4.0 | | 08/15/2008 | Printing in grayscale mode prints in B/W instead. Only happens on printers connected directly to the network. |
| 368 | jsparks | WorksForMe | 0 | 5.8.2.0 | | 07/31/2008 | If check or un-check the "Show Family Comm Entries" in the Account, gives an error. Hard to duplicate. |
| 376 | jsparks | WorksForMe | 0 | 5.7.18.0 | | 08/15/2008 | Hiding email in the Chart module isn't working. |
| 321 | jsparks | WorksForMe | 0 | 5.6.30.0;5.7.3.0 | | 06/12/2008 | Hospital print day progress notes, prints procedures from wrong dates. |
| 289 | jsparks | WorksForMe | 0 | 5.6.26.0 | | 05/22/2008 | Payment plan edit window, if a payment is split, the entire payment is showing as assigned to the payment plan. |
| 261 | jsparks | WorksForMe | 0 | 5.6.17.0 | | 04/22/2008 | When updating the code on a completed proc, it uses the UCR fee instead of the PPO fee. |
| 248 | nsparks | WorksForMe | 0 | 5.6.14.0 | | 04/14/2008 | Insurance carriers added from lists are not immediately available |
| 223 | jsparks | WorksForMe | 0 | 5.6.10.0 | | 03/24/2008 | Account numbers do not show on printed statements. |
| 225 | jsparks | WorksForMe | 0 | 5.6.10.0 | | 03/24/2008 | When billing, selecting the billing type is being ignored. |
| 233 | jsparks | WorksForMe | 0 | 5.5.19.0;5.6.12.0 | | 03/28/2008 | (not verified) Billing exclude if insurance pending not working. |
| 99 | jsparks | WorksForMe | 0 | 5.4.8.0;5.3.18.0;5.2.16.0 | | 12/06/2007 | Confirmation postcard printing, it only prints one when trying to print a batch. |
| 78 | grahamde | WorksForMe | 2 | 5.4.3.0 | | 11/02/2007 | Warning didn't show if trying to run finance charges sooner than every 30 days. |
| 45 | grahamde | DontUnderstand | 0 | 5.4.2.0 | | 10/31/2007 | Some errors if disable use of images folder. (could not duplicate. Need more info.) |
| 40243 | MiguelM | Verified | 0 | 26.1 | | 02/19/2026 | Canada Claims, on seconday claims when patient portion exists, a prompt does not appear to create a secondary claim |
| 39100 | NickC | Accepted | 0 | 25.4.4.0 | | 12/10/2025 | OD Cloud, Computer Name is not retrieved soon enough on startup |
| 40325 | tech | Accepted | 0 | 25.4.32.0 | | 02/24/2026 | In the Treatment Plan module, the "Cat% UCR" column was named incorrectly. |
| 40327 | tech | Verified | 0 | 25.4.32.0 | | 02/24/2026 | In the Account Module, with "Show Service Date View" checked, text did not wrap in the Patient Account grid. |
| 40329 | tech | Accepted | 0 | 25.4.32.0 | | 02/24/2026 | In the Account module, with "Show Service Date View" checked, standalone adjustments did not appear on receipts. |
| 40331 | tech | Accepted | 0 | 25.4.32.0 | | 02/24/2026 | Global Payments V2 Transaction window - Exception would be thrown if OD-specific api credentials were not present |
| 40337 | tech | Verified | 0 | 25.4.32.0 | | 02/24/2026 | In the PaySuite Expected Payment Details, PaySuite Claim Status, and PaySuite Reconciliation Details windows, several read-only text boxes did not have a visual indicator. |
| 40341 | braylons | Accepted | 0 | 25.4.32.0 | | 02/24/2026 | (HQ) Duplicate mobileappdeviceloghqs created for deleted devices |
| 40333 | tech | Verified | 0 | 25.4.31.0;25.4.32.0 | | 02/24/2026 | In the Edit Insurance Plan window, the Last Request field was not read-only. |
| 40297 | kaushikp | Accepted | 0 | 25.4.31.0;25.3.67.0 | | 02/23/2026 | Paysplit edit window, attaching a paysplit to a procedure with a hidden clinic caused a crash |
| 40319 | NickC | Accepted | 0 | 25.4.31.0;25.3.67.0 | | 02/24/2026 | ODCloud, ODCloudClient does not automatically update until user attempts a Cloud Client action. |
| 40291 | bend | Accepted | 0 | 25.4.31.0 | | 02/20/2026 | (HQ) Broadcast Monitor - 'Check All', 'Uncheck All' and 'Set Indeterminate' buttons did not refresh the eserviceaccounts grid |
| 40317 | RyanH | Verified | 0 | 25.4.31.0 | | 02/24/2026 | API - ClaimProcs PUT - Hidden providers could be flagged as belonging to a different clinic when clinics aren't enabled |
| 40267 | tech | Verified | 0 | 25.4.30.0 | | 02/19/2026 | (HQ Only) In the Job Manager, for users with the Engineer permission but not the SpecialProject, refreshing the Job Manager would intermittently remove and return the Special Projects tab. |
| 40273 | austind | Accepted | 0 | 25.4.30.0 | | 02/20/2026 | (Enhancement)Appointments ConvertToAppointment Return Empty String For ColorOverride |
| 40315 | tech | Accepted | 0 | 25.4.30.0 | | 02/24/2026 | Account Module, Service Date View - Statement receipts were missing payments when attached to pay plan charges |
| 40321 | tech | Accepted | 0 | 25.4.30.0 | | 02/24/2026 | Account Module, Service Date View - Walkout Statements were missing insurance payments |
| 40237 | RachelK | Verified | 0 | 25.4.29.0 | | 02/18/2026 | Payment, in the Outstanding Charges grid, payplan charges with interest for positive adjustments are displaying as Type "adjustment" instead of "interest". |
| 40143 | tech | Accepted | 0 | 25.4.28.0 | | 02/13/2026 | Global Payments V2 integration - Payment window, exiting the window via the close button would not post the transaction in the grid and trigger a void |
| 40095 | tech | Accepted | 0 | 25.4.27.0 | | 02/11/2026 | Web Chat Session window - scrolling with message text highlighted was deselecting the text |
| 40097 | sam | Accepted | 0 | 25.4.27.0 | | 02/11/2026 | (HQ only) Signup Portal - Foreign phone purchase |
| 40073 | tech | Verified | 0 | 25.4.26.0 | | 02/10/2026 | (HQ Only) In the Job Manager, the "Hrs. Left" Field in the sidebar would show an invalid input flag if its content was negative. |
| 39893 | MiguelM | Verified | 0 | 25.4.21.0 | | 01/29/2026 | Procedure, when set complete after being treatment planned and attached to a payment plan with charges, would have mismatch if provider/clinic is changed |
| 39621 | tech | Accepted | 0 | 25.4.16.0 | | 01/14/2026 | Job Manager, Typing Enter in the Testing Priority can UE and crash OD. |
| 39577 | LocN | Accepted | 0 | 25.4.15.0 | | 01/12/2026 | Time Card, break rules were slightly off |
| 39370 | RachelK | Verified | 0 | 25.4.11.0 | | 12/29/2025 | Wiki, when pressing Ctrl+F, no find box is appearing. |
| 39298 | MattQ | Accepted | 0 | 25.4.10.0 | | 12/19/2025 | (HQ Only) Edit Brand window does not reflect vendor limitations on editing |
| 40343 | alecz | Verified | 0 | 25.3.68.0;25.4.32.0 | | 02/24/2026 | When Computing Estimates for a Procedure, Supplemental ClaimProcs are incorrectly updated. |
| 40345 | aris | Verified | 0 | 25.3.68.0;25.4.32.0 | | 02/25/2026 | In the Edit Clinic window, phone numbers did not save correctly for Canadian users. |
| 40349 | ajolly | Accepted | 0 | 25.3.68.0;25.4.32.0 | | 02/25/2026 | Canada Claim Edit - After entering a Write-Off amount for a lab procedure then clicking 'Recalculate Estimates' doesn't update the Write-Off estimate |
| 40335 | tech | Verified | 0 | 25.3.67.0;25.4.32.0 | | 02/24/2026 | In the E-mail Edit window, when editing a reply, clicking Edit HTML, and saving, the body was no longer editable. |
| 40293 | braylons | Verified | 0 | 25.3.67.0;25.4.31.0 | | 02/20/2026 | Item Info - When you change a category in edit form Pearl AI analysis was not triggered after saving |
| 40295 | braylons | Accepted | 0 | 25.3.67.0;25.4.31.0 | | 02/20/2026 | Imaging, cropped images can be flipped in image size form |
| 40305 | BlakeFul | Verified | 0 | 25.3.67.0;25.4.31.0 | | 02/23/2026 | Procedure Edit - Procedure is TP and has a payment attached. Changing provider was changing historical payment. |
| 40313 | tech | Verified | 0 | 25.3.67.0;25.4.31.0 | | 02/23/2026 | When drawing the Appointment Bubble, the application would sometimes crash. |
| 40223 | BlakeFul | Accepted | 0 | 25.3.66.0;25.4.29.0 | | 02/18/2026 | Emails - Text with nested invalid pairs of characters aren't scrubbed clean causing GDI drawing crashes |
| 40253 | tech | Accepted | 0 | 25.3.66.0;25.4.29.0 | | 02/19/2026 | Credit Card Recurring Charges window - Grid width is not big enough to incorporate all of the columns |
| 40259 | MiguelM | Verified | 0 | 25.3.66.0;25.4.29.0 | | 02/19/2026 | Canada, in the account module, when over 7 procedures were selected, clicking claim would not create a claim. |
| 40347 | BlakeFul | Accepted | 0 | 25.3.65.0;25.4.29.0 | | 02/25/2026 | Fill eForm - Invalid values for DB linked Birthdates fields could be saved causing a patient's birthdate info to be cleared. |
| 40197 | RachelK | Verified | 0 | 25.3.65.0;25.4.28.0 | | 02/17/2026 | Chart Module, when charting a completed procedure via typing the proc code, the Default TP'd note for the code was not being added in addition to the default completed note. |
| 40299 | BlakeFul | Accepted | 0 | 25.3.64.0;25.4.28.0 | | 02/23/2026 | Account Module, Payment Plans grid - If 'Show Completed Pay Plans' is unchecked, Closed Pay Plans with a balance remaining didn't show |
| 40231 | BlakeFul | Accepted | 0 | 25.3.64.0;25.4.27.0 | | 02/18/2026 | Edit Patient - With Clinics disabled and Clinic set as a required field. Attempting to save a new patient will trigger the clinic requirement |
| 40105 | tech | Verified | 0 | 25.3.64.0;25.4.27.0 | | 02/12/2026 | When performing a supplemental backup, the capitalization was inconsistent in the log. |
| 39979 | ajolly | Accepted | 0 | 25.3.60.0;25.4.24.0 | | 02/04/2026 | Canada - Clicking the Write-Off button in the Enter Payment window does not refresh the grid for lab procedures |
| 39997 | tech | Accepted | 0 | 25.3.60.0;25.4.24.0 | | 02/04/2026 | (Enhancement)Deprecate Trojan Express Collect |
| 39911 | grahamde | Verified | 0 | 25.3.58.0;25.4.22.0 | | 01/30/2026 | WebChat client/customer can send chats after session has ended. |
| 39915 | grahamde | Accepted | 0 | 25.3.58.0;25.4.22.0 | | 01/30/2026 | Canada Requests for Outstanding Transactions (ROT) to specific carrier improperly handles responses about other carriers. |
| 39773 | MiguelM | Verified | 0 | 25.3.54.0;25.4.18.0 | | 01/22/2026 | Old patient payment plans, when PayPlanVersion set to 2 and right clicking edit on the production, was causing crash |
| 39695 | Saul | Accepted | 0 | 25.3.51.0;25.4.17.0 | | 01/19/2026 | Payment plans - automatic transfer sometimes does not create prepayments correct |
| 39665 | kaushikp | Accepted | 0 | 25.3.50.0;25.4.16.0 | | 01/15/2026 | eForm Edit Label, Ctrl+Z was removing all formatting |
| 40339 | BlakeFul | Accepted | 0 | 25.3.49.0;25.4.13.0 | | 02/24/2026 | Canada Edit Preauthorization window - General tab shows wrong info in the remarks label |
| 39533 | alecz | Verified | 0 | 25.3.47.0;25.4.15.0 | | 01/08/2026 | Account module, for certain procedures with open insurance payment plans, Patient Portions are wrong. |
| 39535 | hectors | Accepted | 0 | 25.3.47.0;25.4.15.0 | | 01/09/2026 | ODCloud - global payments fail on workspace environments |
| 39607 | MiguelM | Accepted | 0 | 25.3.47.0;25.4.15.0 | | 01/13/2026 | PDF statement, when a long patient name was present in the main grid, it was wrapping to the next line too early. |
| 39366 | AndrewSu | Verified | 0 | 25.3.44.0;25.4.11.0 | | 12/29/2025 | ODCloud - Some IsThinfinity checks needs to be replaced with IsCloudServer |
| 39320 | jaylenf | Accepted | 0 | 25.3.43.0;25.4.10.0 | | 12/22/2025 | XConnect - Open Dental includes primary teeth in missing teeth list that should only include permanent teeth |
| 39340 | DanH | Verified | 0 | 25.3.43.0;25.4.10.0 | | 12/23/2025 | (HQ Only) In the Job Manager, testing notes can be overwritten before syncing is finished |
| 39727 | tech | Accepted | 0 | 25.3.41.0;25.4.5.0 | | 01/20/2026 | Form Insurance Benefits, Age Limits grid could have teeth specified with limitation type which is not allowed |
| 39144 | DanH | Verified | 0 | 25.3.41.0;25.4.5.0 | | 12/11/2025 | (HQ Only) In the Job Manager, testing notes can sometimes get deleted after clicking the 'Not Tested' button |
| 40115 | BlakeFul | Accepted | 0 | 25.3.40.0;25.4.3.0 | | 02/12/2026 | Zoom Window - The low zoom warning gives you a 'non-functional' suggestion, sometimes. |
| 38852 | tech | Accepted | 0 | 25.3.36.0;25.4.1.0 | | 11/24/2025 | Copying an employee's provider schedule in the schedule setup window would copy overrides when it should not have. |
| 38628 | alvind | Accepted | 0 | 25.3.31.0;25.4.1.0 | | 11/07/2025 | (HQ) Move BroadcasterThread heartbeats to new table |
| 38332 | alvind | Accepted | 0 | 25.3.26.0;25.4.1.0 | | 10/22/2025 | (HQ) Headmaster - Diagnostic thread run frequency set incorrectly |
| 38294 | SamR | Verified | 0 | 25.3.25.0;25.4.1.0 | | 10/20/2025 | Edit Benefit window - UI for Teeth field shows an option that is an invalid input |
| 37918 | brittanym | Accepted | 0 | 25.3.18.0;25.4.1.0 | | 09/26/2025 | (HQ) Broadcaster and WSHQ should share cache refresh methods |
| 37778 | kaushikp | Accepted | 0 | 25.3.14.0;25.4.1.0 | | 09/19/2025 | AtoZ file monitor was not creating write logs for Imaging Module operations |
| 37810 | BlakeF | Accepted | 0 | 25.3.14.0;25.4.1.0 | | 09/22/2025 | (Enhancement)WSEP Angular: Add a pref for WSEP to force US phone formatting |
| 39931 | ryanr | Accepted | 0 | 25.2.77.0;25.3.59.0;25.4.23.0 | | 02/02/2026 | (HQHide) Flutter - WSNP - Refactor the Appointment widget |
| 38842 | braylons | Accepted | 0 | 25.2.65.0;25.3.36.0;25.4.1.0 | | 11/21/2025 | WebSchedRecall - Aggregate messages could be split when family was larger than batch limit |
| 38128 | kgreene | Accepted | 0 | 25.2.48.0;25.3.23.0;25.4.1.0 | | 10/10/2025 | (Enhancement)OD Cloud - AppStream Extension logging level could not be easily changed for active fleets |
| 37364 | tech | Accepted | 0 | 25.2.35.0;25.3.5.0;25.4.1.0 | | 08/26/2025 | (HQ Only) Map Area Container Edit window, clicking Delete now requires the user to manually enter the Description of the container they are trying to delete before actually deleting it from the database |
| 37178 | alvind | Accepted | 0 | 25.2.31.0;25.3.1.0;25.4.1.0 | | 08/16/2025 | (HQ) MOUnsent - Missing patientphones |
| 37098 | alvind | Accepted | 0 | 25.2.30.0;25.3.1.0;25.4.1.0 | | 08/11/2025 | (HQ) Headmaster - TakeResponsibility query queries for non-existent column |
| 35976 | brittanym | Accepted | 0 | 25.2.2.0;25.3.1.0;25.4.1.0 | | 05/22/2025 | (HQ) MonitoredQuery - Historical query results show inaccurate statuses for query comparisons |
| 36636 | NickC | Accepted | 0 | 25.2.17.0;25.3.1.0;25.4.1.0 | | 07/03/2025 | (Enhancement)OD Cloud, Exporting files, Allow users to choose export location |
| 36622 | TraskM | Accepted | 0 | 25.2.16.0;25.3.1.0;25.4.1.0 | | 07/02/2025 | (HQ Only) (Enhancement)Retail Store - Add popup when a QR code is scanned instead of a bar code |
| 36426 | brittanym | Accepted | 0 | 25.2.13.0;25.3.1.0;25.4.1.0 | | 06/19/2025 | (HQ) Job manager datetime adjustments |
| 37046 | jaylenf | Accepted | 0 | 25.1.51.0;25.2.27.0;25.3.1.0;25.4.1.0 | | 08/06/2025 | (Enhancement)XConnect Claim Validation guide user to fix validation issues. |
| 36714 | jsullivan | Accepted | 0 | 25.1.45.0;25.2.20.0;25.3.1.0;25.4.1.0 | | 07/11/2025 | Canada: On sent claims, E19 field should be the next available number from the office sequence counter, but it isn't |
| 35552 | RachelK | Accepted | 0 | 24.4.45.0;25.1.18.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 04/18/2025 | (HQ Only) Job Manager popout window displays extra whitespace |
| 34922 | gabej | Accepted | 0 | 24.4.31.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 03/06/2025 | (HQ) AutoComm - Autocomm features disabling themselves from HQ |
| 34644 | felixr | Accepted | 0 | 24.3.50.0;24.4.23.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 02/12/2025 | (HqOnly)Flutter - X classes do not contain a deep clone method |
| 33882 | sarahl | Accepted | 0 | 24.2.64.0;24.3.30.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 12/10/2024 | (HQ Only) Job Manager - TopParent Linkages issues |
| 33828 | ezequiels | Accepted | 0 | 24.2.60.0;24.3.27.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 12/03/2024 | (Enhancement)eRouting Def Edit - Add ability to require at least one or all triggers |
| 32718 | brittanym | Accepted | 0 | 24.2.21.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 08/14/2024 | (HQ)- Text Messaging - Normalize emojis at HQ |
| 32882 | sam | Accepted | 0 | 24.1.66.0;24.2.25.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 08/29/2024 | (HQ ONLY) Remove URL from message duplicate hash |
| 32732 | ajolly | Accepted | 0 | 24.1.62.0;24.2.21.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 08/15/2024 | (Enhancement)Database Maintenance - Add descriptions to/reorder DBM methods that will effect other DBM methods |
| 32340 | jaylenf | Accepted | 0 | 24.1.47.0;24.2.9.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 07/08/2024 | (Hq Only) Phone Graph Edit Provider Schedule times would not save sometimes |
| 31610 | alvind | Accepted | 0 | 24.1.23.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 04/19/2024 | (HQ) Headmaster - Texting |
| 30706 | felixr | Accepted | 0 | 23.3.31.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 02/07/2024 | (Enhancement) eClipboard - eClipboard Image Capture def order is not consistent in the UI |
| 30302 | jsalmon | Accepted | 0 | 23.3.21.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 01/03/2024 | (HQ Only) Chart module, patients with a lot of tasks take a long time to load sometimes. |
| 28276 | JasonL | Accepted | 0 | 23.1.30.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 07/13/2023 | (HQ Only) od-lib: Date inputs returning strings can sometimes cause errors |
| 27016 | jsullivan | Accepted | 0 | 22.3.59.0;22.4.33.0;23.1.1.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 03/27/2023 | (Enhancement) Secure Email: Offices don't receive alerts when secure emails fail to send |
| 24476 | gabej | Accepted | 0 | 22.2.18.0;22.3.1.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 07/01/2022 | (HQ) Broadcaster - Set autorenew to true whe creating vonage 10dlc campaigns |
| 17266 | patrickc | WorksForMe | 0 | 20.1.37.0;20.2.23.0;20.3.1.0;20.4.1.0;20.5.1.0 | | 06/30/2020 | WebForms - Mobile layout creates scrolling issues in firefox when large headings are used. |
| 14183 | joe | WorksForMe | 0 | 18.3.59.0;18.4.52.0;19.1.32.0;19.2.1.0;19.3.1.0 | | 06/10/2019 | An error can occur when attempting to set the title of the main window. |
| 7469 | jsalmon | WorksForMe | 0 | 17.3.16.0 | | 10/23/2017 | Web Sched New Patient does not load for the Edge browser when put into an iFrame. |
| 2278 | grahamde | WorksForMe | 0 | 12.1.28.0;12.2.26.0;12.3.2.0 | | 06/08/2012 | For patients without payment plans, in the payment window attach to payment plan checkbox is always disabled for new payments until clicking OK on the payment and reopening the payment. This is how it should be. Patients without payment plans will have no payment plan to attach the payment to anyways. |
| 2177 | grahamde | WorksForMe | 0 | 12.1.14.0;12.2.4.0 | | 03/23/2012 | Canadian outstanding transactions request (ROT) window sometimes shows an error message saying request failed version 2 CCD message type not recognized. |
| 1963 | jsparks | WorksForMe | 0 | 11.1.7.0 | | 10/24/2011 | Multipage scanning error about missing EZPdf.dll. |
| 2010 | jsalmon | WorksForMe | 0 | 11.1.13.0 | | 11/28/2011 | Payments, the attached to payment plan check box is being checked sometimes even when plan is paid off. |
| 2013 | jsalmon | WorksForMe | 0 | 11.1.13.0 | | 11/30/2011 | Security, log off after "x" minutes ignores the user's attempt to stop the auto log off process sometimes. |
| 1981 | michael | WorksForMe | 0 | 11.0.40.0 | | 11/03/2011 | Module setup, automatically generate fee schedules for CPPs makes schedules for PPOs as well. |
| 1935 | jsparks | WorksForMe | 0 | 11.0.33.0;11.1.4.0 | | 10/10/2011 | When open a procedure from the Chart module, the procedure and notes should be pulled directly from the database rather than from the list in the Progress Notes to help with concurrency issues. (unconfirmed). |
| 1905 | jsparks | WorksForMe | 0 | 11.0.29.0 | | 09/23/2011 | Used to be able to delete multiple TP items from the chart at once. |
| 38838 | ZakK | Accepted | 0 | 0.0.0.0;25.4.1.0 | | 11/21/2025 | (HQ)eClipboard and ODTouch - cant log out, or visit about page with blank user password. |
| 22810 | JasonL | Accepted | 0 | 0.0.0.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.0 | | 01/20/2022 | (HQ)Processing Lander assets should be in an assets directory |
| 39519 | ZakK | Accepted | 0 | 0.0.0.0 | | 01/08/2026 | ODTouch - Moving Appt to Operatory does not prompt to change provider |