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IDSubmitterStatusPriorityVersions FoundVersions FixedCreation DateDescription
1864jsalmonWorksForMe07.9.30.0;11.0.29.0;11.1.2.008/18/2011Mobile patient portal synch taking too long between synchs. (can't duplicate)
1878jsparksWorksForMe07.9.27.0;11.0.29.0;11.1.2.008/26/2011Scanner gives error on the second scan. The first scan is successful, (we can't duplicate this)
1640anonWorksForMe07.9.0.003/08/2011I still see the default note getting appended after a note has been saved in a procedure.
1545jsparksWorksForMe07.7.4.001/26/2011Task copy/paste gives error (can't duplicate)
1644jsalmonWorksForMe07.7.18.0;7.8.4.003/09/2011Static image from web forms doesn't show after being saved to patient's forms.
1577jsparksWorksForMe07.6.18.0;7.7.8.002/01/2011Web Forms certificate "revoked"
1573jsparksWorksForMe07.6.17.0;7.7.7.001/29/2011If click ok on a signed sheet, it invalidates signature even if no changes were made (Can't duplicate).
1512jsparksWorksForMe07.6.13.001/19/2011When multiple signature boxes are on a consent form, 1 is signed and saved, then open to sign second box, and it looks like it has erased the first signature.
1448jsalmonWorksForMe07.6.11.012/03/2010Web service, task status cannot be edited.
1554jsparksWorksForMe07.5.32.0;7.6.16.0;7.7.4.001/26/2011Running tool to remove T codes and add D codes might move procedure codes to other categories. (have not yet duplicated)
1524jsparksWorksForMe07.5.30.0;7.6.14.001/21/2011Rx with address2, phone drops down too far.
1237grahamdeWorksForMe07.1.27.0;7.0.41.007/22/2010Recall email intended for family member goes to guarantor sometimes.
1070jsparksWorksForMe07.0.5.003/16/2010Production and Income report for specific clinic says 'all clinics' in the report header. Unknown whether daily, monthly, or annual. Could not duplicate.
1240jsparksWorksForMe07.0.42.0;7.1.29.0;7.2.3.007/23/2010When splitting a claim, the row numbers need to be reset or it will cause a bad e-claim to be sent.
1060jsparksWorksForMe07.0.4.003/09/2010If empA adds an override to phone line of empB showing empA available on that extension, it clocks in empB.
1128jsparksWorksForMe07.0.21.004/16/2010Claim report, cannot highlight raw text and copy to clipboard.
1097jsparksWorksForMe07.0.13.003/29/2010Claim form fields 'P1TreatDentMedicaidID' etc, do not pull up the Medicaid ID of the treating dentist. (not a bug)
861jsparksWorksForMe06.8.6.0;6.7.23.0;6.6.28.010/22/2009Hidden providers' schedules are getting copied when setting up.
1023jsparksWorksForMe06.8.37.0;6.9.12.001/29/2010When printing a LabelPatientRadiograph, page prints blank on a normal sheet of paper.
764jsparksWorksForMe06.7.7.007/31/2009Possible bug computing capitation copay in TP.
934jsparksWorksForMe06.7.33.0;6.8.23.011/30/2009Trojan import of preventive % should also use the same % for diagnostic and xray.
899jsparksWorksForMe06.7.28.0;6.8.13.011/09/2009Creating a claim changes the fee on a procedure.
799jsparksWorksForMe06.7.24.0;6.8.3.009/02/2009Electronic billing not working for one customer. Message about authentication failing. Specific version unknown.
835jsparksWorksForMe06.7.21.010/01/2009In procedure edit window, after using Change button, estimates do not refresh.
786jsparksWorksForMe06.7.12.008/17/2009When an amount used is entered into adjustments to ins benefits, it doesn't show at lower right of TP nor in tx plan estimates.
817jsparksWorksForMe06.6.27.0;6.7.20.009/13/2009If converting from an earlier version, before conversion starts, error about Unknown column 'DateTimeArrived' in 'field list'
774jsparksWorksForMe06.6.23.0;6.7.10.008/06/2009After adding a note for a provider using the note button, the appointment printout for that day starts at 12am.
636anonWorksForMe06.6.17.0;6.4.18.003/28/2009Date not visible after clicking on previous week or next week. Only the first digit of the first day and last day is visible.
632jsparksWorksForMe06.5.27.0;6.6.22.0;6.7.5.003/25/2009If too many identical plans, then the insplan window hangs when closing. (unique to one office).
653jsparksWorksForMe06.5.27.0;6.6.22.0;6.7.5.004/16/2009Import image, view in chart, rotate, view in chart again. Thumbnail not rotated as expected.
729jsparksWorksForMe06.5.26.0;6.6.19.007/03/2009Images attached to a claim seem to be saved in the EmailAttachments folder as png with a jpg extension.
748DebbieI7WorksForMe06.5.25.0;6.6.21.0;6.7.4.007/23/2009Supply inventory, when user changes note in order history, the quantity changes to zero.
607DebbieI7WorksForMe06.4.14.003/03/2009When you try to preview postcards for confirmations the Date and Time do not generate. It just says "date" and "time".
604DebbieI7WorksForMe06.4.12.0;6.3.0.002/26/2009Created a Referral slip with a referral that was attached to the patient. It shows in the Comm Log that I created the referral slip but it does not show the referral slip under the attached referral in the Family Module. Nathan said it is suppose to do that. Not 100% sure which build level of version 6.3 we were using. But I did test it in version 6.4.12 and it is still a problem
621jsparksWorksForMe06.3.8.0;6.4.18.0;6.5.3.003/17/2009Sheets print not working for one foreign user. Possibly related to paper size. All sheet types on all printers. We can't duplicate.
490jsparksWorksForMe06.1.9.011/07/2008Children not showing recall properly in the family list.
496jsparksWorksForMe06.1.9.011/13/2008Print one day for hospital not working
485jsparksWorksForMe06.1.7.011/01/2008Creating and editing patient payments does not leave an audit trail
465jsparksWorksForMe06.1.4.010/24/2008Deleting a claim does not release the claimprocs.
560jsparksWorksForMe06.1.14.0;6.2.14.0;6.3.6.001/19/2009Attempting to schedule a future recall gives an error, "patient not due". (can't duplicate)
443jsparksWorksForMe06.0.6.010/14/2008Extraction graphic not showing for primary teeth.
442jsparksWorksForMe06.0.5.010/10/2008Delete an appointment, and then try to do something else causes crash.
422jsparksWorksForMe06.0.3.009/26/2008If patient has perio recall and prophy recall, then double procedures get added to new appointment.
424jsparksWorksForMe06.0.3.009/26/2008If patient was a prophy type, then becomes a perio type, the prophy recall remains.
438jsparksWorksForMe05.9.9.0;6.0.5.010/10/2008Printing Rx defaults to wrong printer.
384jsparksWorksForMe05.8.4.0;5.9.2.008/20/2008A statement for one person might have the wrong balance forward amount, making the entire running balance column useless.
377jsparksWorksForMe05.8.4.008/15/2008Printing in grayscale mode prints in B/W instead. Only happens on printers connected directly to the network.
368jsparksWorksForMe05.8.2.007/31/2008If check or un-check the "Show Family Comm Entries" in the Account, gives an error. Hard to duplicate.
376jsparksWorksForMe05.7.18.008/15/2008Hiding email in the Chart module isn't working.
321jsparksWorksForMe05.6.30.0;5.7.3.006/12/2008Hospital print day progress notes, prints procedures from wrong dates.
289jsparksWorksForMe05.6.26.005/22/2008Payment plan edit window, if a payment is split, the entire payment is showing as assigned to the payment plan.
261jsparksWorksForMe05.6.17.004/22/2008When updating the code on a completed proc, it uses the UCR fee instead of the PPO fee.
248nsparksWorksForMe05.6.14.004/14/2008Insurance carriers added from lists are not immediately available
223jsparksWorksForMe05.6.10.003/24/2008Account numbers do not show on printed statements.
225jsparksWorksForMe05.6.10.003/24/2008When billing, selecting the billing type is being ignored.
233jsparksWorksForMe05.5.19.0;5.6.12.003/28/2008(not verified) Billing exclude if insurance pending not working.
99jsparksWorksForMe05.4.8.0;5.3.18.0;5.2.16.012/06/2007Confirmation postcard printing, it only prints one when trying to print a batch.
78grahamdeWorksForMe25.4.3.011/02/2007Warning didn't show if trying to run finance charges sooner than every 30 days.
45grahamdeDontUnderstand05.4.2.010/31/2007Some errors if disable use of images folder. (could not duplicate. Need more info.)
38952techVerified025.4.2.012/03/2025(HQ Only) Small Phone Panel - Ring Group Chages Should Record the Action That Caused Them When Logged
38978techAccepted025.4.2.012/04/2025Payment window, limit income manual transfer pref is blocking transfers that it shouldn't
38980kaushikpAccepted025.3.39.0;25.4.3.012/04/2025Account Module Patient Refunds Appear in the Over 90 Aging Bucket
38938BlakeFulAccepted025.3.38.0;25.4.2.012/03/2025Quick Paste Notes - Define a QPN with a category like Adjustments, This QPN could be used in areas other than Adjustments if no other QPNs are defined for that area
38942BlakeFulVerified025.3.38.0;25.4.2.012/03/2025Quick Paste Notes - Create 2 new duplicate Abbreviations and save each QPN, You didn't get a duplicate warning popup.
38944RachelKVerified025.3.38.0;25.4.2.012/03/2025Procedure Info, when checking 'Do Not bill to ins' on a proc and then all ins plans are dropped, the checkbox is incorrectly displaying as unchecked.
38972adrianvAccepted025.3.38.0;25.4.2.012/04/2025Zoom window - When changing zoom from a real low number to a number that is slightly larger, the error message may be inaccurate
38872RachelKVerified025.3.37.0;25.4.1.011/25/2025Edit Claim, when adding a pending insurance over/underpayment, the amount in the 'Pat Resp' column and totals were displaying incorrectly.
38878techAccepted025.3.37.0;25.4.1.011/25/2025(HQ Only) Headmaster not emailing based on category
38900alvindAccepted025.3.37.0;25.4.1.011/26/2025(HQ) Connection Deployer - GWT deploys are broken
38918brittanymAccepted025.3.37.012/02/2025(HQ) Allow users to select which brand to use when duplicate is found
38922brittanymAccepted025.3.37.012/02/2025(HQ) LOA still shows accepted status after cancelling landline texting
38852techAccepted025.3.36.0;25.4.1.011/24/2025Copying an employee's provider schedule in the schedule setup window would copy overrides when it should not have.
38782MiguelMVerified025.3.34.0;25.3.35.0;25.4.1.011/18/2025Account Module, running an income transfer when 2 differrent unearned types were present was allocating the splits incorrectly
38744techAccepted025.3.33.0;25.4.1.011/14/2025Edit Transaction window - Journal entry splits duplicate if save button is clicked while printing check
38628alvindAccepted025.3.31.0;25.4.1.011/07/2025(HQ) Move BroadcasterThread heartbeats to new table
38654alvindAccepted025.3.31.0;25.4.1.011/10/2025(HQ) Move BroadcasterThread heartbeats to new table
38418techAccepted025.3.27.0;25.4.1.010/28/2025(Enhancement)Ins Benefits window, show teeth for exclusions and age limitations.
38332alvindAccepted025.3.26.0;25.4.1.010/22/2025(HQ) Headmaster - Diagnostic thread run frequency set incorrectly
38294SamRVerified025.3.25.0;25.4.1.010/20/2025Edit Benefit window - UI for Teeth field shows an option that is an invalid input
38058techVerified025.3.21.0;25.4.1.010/07/2025Some Additional Foreign Key Columns Need Indexed
37918brittanymAccepted025.3.18.0;25.4.1.009/26/2025(HQ) Broadcaster and WSHQ should share cache refresh methods
37778kaushikpAccepted025.3.14.0;25.4.1.009/19/2025AtoZ file monitor does not create write logs for Imaging Module operations
37810BlakeFAccepted025.3.14.0;25.4.1.009/22/2025(Enhancement)WSEP Angular: Add a pref for WSEP to force US phone formatting
38976ryanrAccepted025.2.68.0;25.3.38.0;25.4.2.012/04/2025(HQ Only) ODTouch 25 - eRouting doesn't get exam sheets
38960techVerified025.2.67.0;25.3.37.0;25.4.1.012/03/2025Several middle-tier calls were broken.
38842braylonsAccepted025.2.65.0;25.3.36.0;25.4.1.011/21/2025WebSchedRecall - Aggregate messages could be split when family was larger than batch limit
38858jaylenfAccepted025.2.65.0;25.3.36.0;25.4.1.011/24/2025Canada - Chart Module - had incorrect message for attaching lab procedures attached on claim/pre-auth
38860MiguelMVerified025.2.65.0;25.3.36.0;25.4.1.011/24/2025Payment Window - when creating negative unearned for a patient that does not have an unearned balance, user was sometimes not warned
38808jaylenfAccepted025.2.64.0;25.3.35.0;25.4.1.011/20/2025Canada - Treatment Plan Module warns about 7 proc maximum incorrectly for Pre-Auths
38656MiguelMAccepted025.2.61.0;25.3.31.0;25.4.1.011/10/2025Statement Window, The order that "Show all transactions since zero or negative balance" and "Send to super family" are checked was determining what shows on the statement.
38672NickCAccepted025.2.61.0;25.3.31.0;25.4.1.011/11/2025(HQ Only)(Enhancement)OD Cloud, Replace redundant STAThread logic with a helper method.
38674NickCAccepted025.2.61.0;25.3.31.0;25.4.1.011/11/2025(HQ Only)(Enhancement)OD Cloud, Change Copy to Clipboard from sync to async call
38366DanHAccepted025.2.53.0;25.3.27.0;25.4.1.010/23/2025(HQ Only) Job Manager - A job team that has just been deleted was still selectable, crashing when opening job popup with it selected.
38282cameronAccepted025.2.51.0;25.3.25.0;25.4.1.010/20/2025OpenDentalCloud, the eRx name 'NewCrop' should be updated to 'Ensora'
38222ezequielsAccepted025.2.50.0;25.3.24.0;25.4.1.010/16/2025(HQ Only) Flutter - ODTouch - Appointments quality of life fixes
38174ezequielsAccepted025.2.48.0;25.3.23.0;25.4.1.010/13/2025(HQ Only) ODTouch 25 - Appointment Edit - Changing appt type doesn't change attached procedures correctly
38128kgreeneAccepted025.2.48.0;25.3.23.0;25.4.1.010/10/2025(Enhancement)OD Cloud - AppStream Extension logging level could not be easily changed for active fleets
37974MiguelMVerified025.2.45.0;25.3.19.0;25.4.1.010/01/2025Payment Plan charges was wrongly allowing changing ProvNum or ClinicNum.
37666hectorsAccepted025.2.40.0;25.3.11.0;25.4.1.009/15/2025(Enhancement)ODCloud - Add Multi Virtual Channel Routing Between AppStream and the ODCC
37364techAccepted025.2.35.0;25.3.5.0;25.4.1.008/26/2025(HQ Only) Map Area Container Edit window, clicking Delete now requires the user to manually enter the Description of the container they are trying to delete before actually deleting it from the database
37178alvindAccepted025.2.31.0;25.3.1.0;25.4.1.008/16/2025(HQ) MOUnsent - Missing patientphones
37098alvindAccepted025.2.30.0;25.3.1.0;25.4.1.008/11/2025(HQ) Headmaster - TakeResponsibility query queries for non-existent column
35976brittanymAccepted025.2.2.0;25.3.1.0;25.4.1.005/22/2025(HQ) MonitoredQuery - Historical query results show inaccurate statuses for query comparisons
36636NickCAccepted025.2.17.0;25.3.1.0;25.4.1.007/03/2025(Enhancement)OD Cloud, Exporting files, Allow users to choose export location
36622TraskMAccepted025.2.16.0;25.3.1.0;25.4.1.007/02/2025(HQ Only) (Enhancement)Retail Store - Add popup when a QR code is scanned instead of a bar code
36426brittanymAccepted025.2.13.0;25.3.1.0;25.4.1.006/19/2025(HQ) Job manager datetime adjustments
38866felixrAccepted025.1.68.0;25.2.65.0;25.3.36.0;25.4.1.011/25/2025eClipboard 25 - Submitting checklist results in UE and blank eForms
37546techAccepted025.1.60.0;25.2.38.0;25.3.8.0;25.4.1.009/05/2025Group notes window, Dragon Medical dictation no longer works
37184NickCAccepted025.1.54.0;25.2.31.0;25.3.1.0;25.4.1.008/18/2025OD Cloud, Imaging Module, Paste button does not properly handle error when ODCloudClient is not running
37046jaylenfAccepted025.1.51.0;25.2.27.0;25.3.1.0;25.4.1.008/06/2025(Enhancement)XConnect Claim Validation guide user to fix validation issues.
36704aleczVerified025.1.45.0;25.2.20.0;25.3.1.0;25.4.1.007/10/2025In the Task Edit Form and the Account Module, certain special characters cause abnormal spellchecker drawing behavior in text fields with spellchecking enabled.
36714jsullivanAccepted025.1.45.0;25.2.20.0;25.3.1.0;25.4.1.007/11/2025Canada: On sent claims, E19 field should be the next available number from the office sequence counter, but it isn't
35644braylonsAccepted024.4.46.0;25.1.20.0;25.2.1.0;25.3.1.0;25.4.1.004/28/2025Pearl hover text could be cut off sometimes
35552RachelKAccepted024.4.45.0;25.1.18.0;25.2.1.0;25.3.1.0;25.4.1.004/18/2025(HQ Only) Job Manager popout window displays extra whitespace
34922gabejAccepted024.4.31.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.003/06/2025(HQ) AutoComm - Autocomm features disabling themselves from HQ
34644felixrAccepted024.3.50.0;24.4.23.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.002/12/2025(HqOnly)Flutter - X classes do not contain a deep clone method
33882sarahlAccepted024.2.64.0;24.3.30.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.012/10/2024(HQ Only) Job Manager - TopParent Linkages issues
33828ezequielsAccepted024.2.60.0;24.3.27.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.012/03/2024(Enhancement)eRouting Def Edit - Add ability to require at least one or all triggers
32718brittanymAccepted024.2.21.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.008/14/2024(HQ)- Text Messaging - Normalize emojis at HQ
31068felixrAccepted024.1.7.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.003/06/2024(Enhancement) ODTouch - Lab Cases Save Prompt on Back
32882samAccepted024.1.66.0;24.2.25.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.008/29/2024(HQ ONLY) Remove URL from message duplicate hash
32732ajollyAccepted024.1.62.0;24.2.21.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.008/15/2024(Enhancement)Database Maintenance - Add descriptions to/reorder DBM methods that will effect other DBM methods
32340jaylenfAccepted024.1.47.0;24.2.9.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.007/08/2024(Hq Only) Phone Graph Edit Provider Schedule times would not save sometimes
31610alvindAccepted024.1.23.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.004/19/2024(HQ) Headmaster - Texting
30706felixrAccepted023.3.31.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.002/07/2024(Enhancement) eClipboard - eClipboard Image Capture def order is not consistent in the UI
30302jsalmonAccepted023.3.21.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.001/03/2024(HQ Only) Chart module, patients with a lot of tasks take a long time to load sometimes.
28276JasonLAccepted023.1.30.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.007/13/2023(HQ Only) od-lib: Date inputs returning strings can sometimes cause errors
27016jsullivanAccepted022.3.59.0;22.4.33.0;23.1.1.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.003/27/2023(Enhancement) Secure Email: Offices don't receive alerts when secure emails fail to send
24476gabejAccepted022.2.18.0;22.3.1.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.007/01/2022(HQ) Broadcaster - Set autorenew to true whe creating vonage 10dlc campaigns
17266patrickcWorksForMe020.1.37.0;20.2.23.0;20.3.1.0;20.4.1.0;20.5.1.006/30/2020WebForms - Mobile layout creates scrolling issues in firefox when large headings are used.
14183joeWorksForMe018.3.59.0;18.4.52.0;19.1.32.0;19.2.1.0;19.3.1.006/10/2019An error can occur when attempting to set the title of the main window.
7469jsalmonWorksForMe017.3.16.010/23/2017Web Sched New Patient does not load for the Edge browser when put into an iFrame.
2278grahamdeWorksForMe012.1.28.0;12.2.26.0;12.3.2.006/08/2012For patients without payment plans, in the payment window attach to payment plan checkbox is always disabled for new payments until clicking OK on the payment and reopening the payment. This is how it should be. Patients without payment plans will have no payment plan to attach the payment to anyways.
2177grahamdeWorksForMe012.1.14.0;12.2.4.003/23/2012Canadian outstanding transactions request (ROT) window sometimes shows an error message saying request failed version 2 CCD message type not recognized.
1963jsparksWorksForMe011.1.7.010/24/2011Multipage scanning error about missing EZPdf.dll.
2010jsalmonWorksForMe011.1.13.011/28/2011Payments, the attached to payment plan check box is being checked sometimes even when plan is paid off.
2013jsalmonWorksForMe011.1.13.011/30/2011Security, log off after "x" minutes ignores the user's attempt to stop the auto log off process sometimes.
1981michaelWorksForMe011.0.40.011/03/2011Module setup, automatically generate fee schedules for CPPs makes schedules for PPOs as well.
1935jsparksWorksForMe011.0.33.0;11.1.4.010/10/2011When open a procedure from the Chart module, the procedure and notes should be pulled directly from the database rather than from the list in the Progress Notes to help with concurrency issues. (unconfirmed).
1905jsparksWorksForMe011.0.29.009/23/2011Used to be able to delete multiple TP items from the chart at once.
38838ZakKAccepted00.0.0.0;25.4.1.011/21/2025(HQ)eClipboard and ODTouch - cant log out, or visit about page with blank user password.
22810JasonLAccepted00.0.0.0;23.2.1.0;23.3.1.0;24.1.1.0;24.2.1.0;24.3.1.0;24.4.1.0;25.1.1.0;25.2.1.0;25.3.1.0;25.4.1.001/20/2022(HQ)Processing Lander assets should be in an assets directory