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long standing Image module bug - "Image is too big" - Memory leak?

Posted: Wed Feb 11, 2026 11:20 am
by drtech
I just encounterd this again today, and I know we have brought this up before, but the image module still has what I belive is a memory leak issue where after opening so many images. It basically stops opening the images with an error that the "image is too big." If you close open dental and restart it, it works fine.

Re: long standing Image module bug - "Image is too big" - Memory leak?

Posted: Fri Mar 06, 2026 8:19 pm
by drtech
any update or progress to fix this issue?

Re: long standing Image module bug - "Image is too big" - Memory leak?

Posted: Mon Mar 09, 2026 10:18 am
by SLeon
Good morning,

We have not been able to duplicate this issue with the information provided. Can you please reply with the following:
  • Version of Open Dental you are using
  • Exact duplication steps

Re: long standing Image module bug - "Image is too big" - Memory leak?

Posted: Wed Sep 16, 2026 1:42 pm
by drtech
i am currently using OD 26.1.54, but this bug has occurred as long as we have used the software, since 2005, or maybe when the image module was rebuilt 10 or 15 years ago, I don't remember. It is always when the program has been open a while, most noticible when it has been open for many days or if loading lots if images...i am thinking using the image position buttons to move and show the image on a second screen causes it to happen faster, so I assumed it was a memory leak and after so many images open, it stops working. I do host our images on a separate samba share on Linux and have to 25 years, but I doubt that has anything to do with it.