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Is it safe to always trust the aging data in the patient table?

Posted: Tue Jun 27, 2023 7:48 am
by mandmdiet
We have a requirement to display the current aging data for a patient to a user in a different window. We know we can get that aging data from the patient table, but from reading this documentation, it sounds like the aging data my not be updated every time something materially changes with the patient that would affect those aging numbers, is this the case or are we misreading that? https://www.opendental.com/manual/aging.html

For example, aging is recalculated whenever the Account Module is opened, but it's not run when a new claim is created and a new claim may be created without having to re-open the Account Module afterwards. So, in this scenario would the aging data be outdated? And if not, are there other scenarios where it would be outdated?

Thank you for your time.

Re: Is it safe to always trust the aging data in the patient table?

Posted: Sat Jul 08, 2023 5:14 pm
by jordansparks
This is a duplicate post. I answered the other one.