Open Dental Forum

We have a Panasonic tablet PC (Originally Windows 7, upgraded to Windows 10 Pro 32 bit) that has been working reasonably well for some time for filling in forms and digital signature using kiosk feature of OD. Between last few Windows updates and OD updates (so I do not know which one broke it) the on-screen keyboard fails to pop-up for some text areas and certainly does not show up to unlock screen for the office staff during kiosk mode.

So, I went out and bought a Lenovo 2-1 tablet running windows 10 Home. On this device in tablet mode (Keyboard is detached), the on-screen keyboard never shows up in kiosk mode and when I attach the keyboard and unlock from Kiosk, OD just exits. In addition, the signature using stylus is erratic. (One has to slowwly draw instead of the natural writing speed. This too worked on old Panasonic tablet).

All windows updates are current as of last week and I am running OD 17.2.44.

I have noticed that OD has had issues with the focus where active window is pushed in the background and cannot receive keyboard or mouse input. Anybody seen these issues?

It might take us some time to make the Kiosk experience with tablets enjoyable, in the meantime I would recommend trying out Web Forms which was designed with all mobile friendly devices in mind:
http://www.opendental.com/manual/webforms.html

Also throwing a shout out to the table page in our manual for others to reference:
http://www.opendental.com/manual/tablet.html

jsalmon wrote:It might take us some time to make the Kiosk experience with tablets enjoyable, in the meantime I would recommend trying out Web Forms which was designed with all mobile friendly devices in mind:
http://www.opendental.com/manual/webforms.html

Thanks Jason, But web form opens another can of worms in the network security that I had discussed in another thread. I prefer to keep the OD computers blocked from accessing the Internet except for port 443 (for e-claims). It would be nice to use OD electronic services like this and others too, but they require a lot more holes in my firewall, especially port 80. I had told OD about a free SSL certificate but that has not been implemented.

Is there a way to manually download (or better yet a batch download) web forms from your server and upload to OD? We have a process in place through a proxy for faxes that we receive right now, I can use the same.

rajg wrote:Is there a way to manually download (or better yet a batch download) web forms from your server and upload to OD?

I'm not sure what would be considered as a manual download. Could you elaborate on what you mean by that?

rajg wrote:We have a process in place through a proxy for faxes that we receive right now, I can use the same.

We do not have the option for using a proxy when uploading and downloading Web Forms. This would be a feature request that would be relatively easy for us to implement (as we already have such proxy code available for updates).
http://www.opendental.com/manual/featurerequests.html