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Blank chart sometimes 17.2.4 beta
Posted: Wed Jul 19, 2017 7:22 am
by wjstarck
Not sure if this was fixed in 17.2.5, but I'm getting a blank chart sometimes in 17.2.4. Today it happened on a patient that has multiple treatment dates so I will try to pay attention and see if it is related to the chart history slider.
Switching between modules does not help, have to restart OD
Re: Blank chart sometimes 17.2.4 beta
Posted: Wed Jul 19, 2017 7:36 am
by cmcgehee
A couple of my co-workers have had the same issue. I have added this issue to our bug list:
"Tooth chart sometimes goes blank and will not come back without closing and reopening Open Dental."
We will keep you updated on our progress with this bug.
Re: Blank chart sometimes 17.2.4 beta
Posted: Wed Jul 19, 2017 10:52 am
by Rickliftig
Black Chart of Death? Yikes!
Re: Blank chart sometimes 17.2.4 beta
Posted: Tue Aug 01, 2017 10:12 am
by cmcgehee
We have fixed this issue in 17.1.28 and 17.2.7. Once those versions are released, you can update and the tooth chart should stop going blank.
This was entered in the bug tracker as: "Tooth chart sometimes went blank and would not come back without closing and reopening Open Dental."
Re: Blank chart sometimes 17.2.4 beta
Posted: Tue Aug 01, 2017 11:28 am
by drtech
good, I had to switch to Open GL on lots of my computer this morning as they were going blank fast....
now if we can just get those emailed statements to be pdf's instead of txt attachments....
