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How to Backup

Posted: Mon Mar 27, 2017 11:51 am
by adam333
I tried to use "synctoy" microsofts automatic file sync software. When it runs in the middle of the night I can never copy the Mysql folder without getting errors. My guess is that some of the files are in use by OD. Any suggestions?

Im looking for an automated backup solution. OD backup feature in the software is nice but it requires me to click a button every night.


Thanks

Re: How to Backup

Posted: Mon Mar 27, 2017 12:27 pm
by cmcgehee
SyncToy should be able to copy files that are in use by MySQL or OD. What do the errors say when you encounter them?

We do have a list of automated backup solutions that can be used with Open Dental (SyncToy is on the list):
http://opendental.com/manual/backupsonline.html

Re: How to Backup

Posted: Tue Mar 28, 2017 8:21 am
by adam333
So i opened up the failed synctoy and it wasnt the MYSQL files. Those copied fine. It was my xrays.


On a side not though. Maybe using synctoy is a bad options. If I get ransomware then i will just sync the virus.

Whats the best way to do this?

Re: How to Backup

Posted: Tue Mar 28, 2017 8:54 am
by cmcgehee
To clarify our stance on SyncToy, we recommend it as a way to replicate folders when you want to have your images available at multiple locations (useful when replicating MySQL). It is not an effective way to backup your database for the exact reason you mentioned: If a cryptovirus hits your system, it will be able to encrypt your backups since they are on the same network. To truly back up your data, you need it at an offsite location that is on a completely separate network. In all this, be sure to keep HIPAA compliance in mind. Our company recommends Central Data Storage for automated online backups https://centraldatastorage.com/ .

Re: How to Backup

Posted: Tue Mar 28, 2017 11:37 am
by adam333
I use synctoy to back up to a dropbox folder on my local intranet...which is saved offsite. Even this though I still risk copying the virus, which would turn my backup plan to garbage.

Re: How to Backup

Posted: Tue Mar 28, 2017 12:17 pm
by cmcgehee
On any paid account with Dropbox they do keep file versions for the past 30 days at minimum, so you would probably be okay if a virus hit. In order to be HIPAA compliant with Dropbox, you will need a Dropbox Business account and you will have to sign a Business Associate Agreement.