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Prosthesis replacement field for claims
Posted: Thu Feb 12, 2015 6:45 am
by ospdental
Is there a way to make prosthesis and crown codes default to Initial for the Prosthesis replacement field? It is extra time and steps for us to reopen each procedure and select Initial whenever we make a claim.
Re: Prosthesis replacement field for claims
Posted: Thu Feb 12, 2015 9:11 am
by Arna
No and I doubt we ever will. That information needs to be added and Open Dental cannot intelligently know whether a crown is initial or replacement. You'll need to select it each time.
Re: Prosthesis replacement field for claims
Posted: Tue Feb 17, 2015 7:28 am
by ospdental
I realize OpenDental cannot intelligently know whether a crown is initial or replacement, but since our choice is almost always Initial, it would make sense to have it default to that and we could edit it if it was not.
Re: Prosthesis replacement field for claims
Posted: Wed Feb 18, 2015 4:52 am
by JimZ
ospdental wrote:Is there a way to make prosthesis and crown codes default to Initial for the Prosthesis replacement field? It is extra time and steps for us to reopen each procedure and select Initial whenever we make a claim.
Why would you want your practice management software to default to a condition that if left undetected would cause the practice to submit a fraudulent claim? I know I'm taking this to an extreme, but this would open a can of worms that is not needed.
Whoever treatment plans the crown or prosthesis has an opportunity to enter Initial, or Replacement at that time. When the patient is checked out and treatment notes are entered, there is a second opportunity to enter the correct condition. The final safeguard is the front desk, who needs to verify correct conditions before making the claim.
Sorry, but I think it's working fine as it is.
Jim