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"Hygiene" messaging button

Posted: Fri Aug 01, 2014 8:13 am
by canyonfalls1
Hello

We recently set up speakers in our office and are really enjoying the messaging functions for our doctor, assistant, and hygienist. However, there is no audio file available to announce to hygiene. I've tried creating my own .wav and .mp3 files but they still aren't loading.

Can someone help point me in a direction or send me a link to a working file that they've found useful? It's really frustrating for our hygienist to have to keep on looking at her screen to see if there is a message button flashing for her since there is no "hygiene" announcement

Thanks a bunch! :D

Re: "Hygiene" messaging button

Posted: Fri Aug 01, 2014 9:11 am
by Arna
We have a wav file we can send to you. Feel free to call our support line and we'll even load it for you.
(503)363-5432

Re: "Hygiene" messaging button

Posted: Fri Aug 01, 2014 9:41 am
by canyonfalls1
Thanks Aran, that worked great!

Re: "Hygiene" messaging button

Posted: Fri Aug 01, 2014 1:01 pm
by Jay
@arna: Where are these files to be saved?

Re: "Hygiene" messaging button

Posted: Mon Aug 04, 2014 7:43 am
by Arna
I had some recorded internally. I will be working with our Technical Writer to upload them to our website. See http://opendental.com/manual/messages.html for a download of extra sound bytes.

Re: "Hygiene" messaging button

Posted: Mon Aug 04, 2014 12:34 pm
by Jay
Thanks!