Page 1 of 1

Bug- Cant close window...

Posted: Thu Apr 17, 2014 4:48 am
by irfan
Cant close the window for conditions because I dont have a condition for the child prophy... but i dont know how to set a new condition to have it under 18. Adult says Over 18, child I cant add the proper condition and I cant close the window without choosing a condition. Have to CTRL_ALT_DEL to close out

Re: Bug- Cant close window...

Posted: Thu Apr 17, 2014 10:04 am
by Arna
What version of Open Dental are you using?
I am not quite following what you mean by editing a condition. Can you clarify what you are doing in Open Dental?

Re: Bug- Cant close window...

Posted: Thu Apr 17, 2014 10:15 am
by irfan
is there a way to post a screenshot on here?

Re: Bug- Cant close window...

Posted: Thu Apr 17, 2014 10:17 am
by irfan
Image

Re: Bug- Cant close window...

Posted: Thu Apr 17, 2014 10:19 am
by irfan
and this is the message i get..i hit ok.. but then i cant close the previous screen even if I hit cancel.

Image

Re: Bug- Cant close window...

Posted: Thu Apr 17, 2014 12:01 pm
by Jorgebon
I don't have an auto code for prophys. Did you add it on? Check your recall type for prophy and child prophy. There should be a place there for specifying the age.

Re: Bug- Cant close window...

Posted: Thu Apr 17, 2014 12:25 pm
by KevinRossen
This doesn't answer your question, but according to the manual: "The AgeOver18 condition is non-functional and should not be used."

Re: Bug- Cant close window...

Posted: Sat May 17, 2014 3:13 pm
by jordansparks
You should delete the entire autocode instead of Ctl-Alt-Del.