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Envelope merge

Posted: Fri Jul 19, 2013 1:51 pm
by fishdrzig
Can someone help me get my envelope merge to work, I am using Microsoft Word 2010 and since we switched over to Windowns 7 last week, can't get it to work. It worked fine in XP and the OD techs I called many times can't seem to figure it out. Thanks

Re: Envelope merge

Posted: Wed Jul 24, 2013 9:53 am
by fishdrzig
ok, let me ask it this way, what software of you using to print envelopes with?
Thanks

Re: Envelope merge

Posted: Sat Jul 27, 2013 8:57 am
by Dwayne
At what point is the merge failing? Is there a specific error that occurs? If you could, please email me your account information so I can look into this for you. Sent it to service@opendental.com.