Open Dental Forum

1. I have a question on restoring open dental to the home computer to make sure the backup is working. The opendental website says that the version at home should be the same as in the office to copy the opendentalfiles and check if the restore is ok. Where do I download the same version as the one in the practice. My server in the practice runs 12.4.54 and the only one I can download from the website at home is the trial version (12.4.41). Am I missing something.

2. Currently my IT guy is using a backup software Retrospect 7.7 to backup all the relevant files on my server (opendental & XDR) to a external hard drive and tape drive. Is it ok to not use the built in opendental backup. Wondering whether I should change the setup I currently have.

1. There is a Setup.exe in your AtoZImages folder. Run that on the computer at home.

2. External backups (3rd party programs) are fine and often encouraged. We just give another option of backing up because you can never have too many backups!

Thanks I did that and it installed, but is saying it cannot connect to any of the MySQL hosts...

You also have to install MySQL and set it up as a new server in the installer. I'm not sure , but i think you can also install the trial version and then when you restore from the backup it will update Open Dental to the version on your backup.
Jorge Bonilla, DMD

1. Thanks that worked. I downloaded the trial version to set up the MySQL databases. Then copied the files in msql/data/opendental and opendental images into the relevant folders on C:\ from my thumbdrive as in the manual and then had to uninstall the trial version and run the setup of the version I had on my server and I now have a restored copy on my home desktop.